No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Mira Vista Care Center

300 South 18th Street, Mount Vernon, WA 98274 · For profit - Corporation · 61 certified beds · (360) 424-1320 Medicare & Medicaid certified

Call the home — (360) 424-1320 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1801 E Division St · (360) 424-4410 · Call to confirm hours
Pharmacy
1223 E Division St · (360) 428-1710 · Call to confirm hours
Grocery
925 S 11th St · (360) 336-3125 · Call to confirm hours
Park
410 N 4th St · (360) 419-3140 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.7%14.2%15.4%typical
Long-stay residents who lose too much weight5.1%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.0%0.9%better
Long-stay residents with a urinary tract infection1.2%1.6%2.0%better
Long-stay residents with depressive symptoms13.1%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.7%2.6%3.3%better
Long-stay residents whose ability to walk worsened24.1%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication9.3%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine96.4%93.8%95.3%typical
Long-stay residents with pressure ulcers4.7%4.3%4.7%typical
Long-stay residents with worsening bladder/bowel control21.2%22.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table15.7%15.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine84.8%82.0%79.4%typical
Short-stay residents rehospitalized after admission21.4%19.9%22.6%typical
Short-stay residents with an outpatient ER visit8.4%13.4%12.0%better
Long-stay hospitalizations per 1,000 resident days0.851.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.901.521.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 197 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.9%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
55.1%U.S. median 56.6%
Met the expected recovery
0.48U.S. median 0.31
Therapy hours / resident / day
0.28hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 55.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 147 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.9%CMS range 59.5–70.951.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.2–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge49.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified70.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.7–9.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.99
RN hours/ resident / day
0.79
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.81
Total nurse hours/ resident / day
0.76
RN hoursweekends
47.2%
Total nursing turnover
10.0%
RN turnover

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.99 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 4.11 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 1.08 to 0.76 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-03-11)
5
at the previous standard inspection (2025-06-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 10 most serious are shown; the remaining 28 are one tap away and print in full.

  • Potential for harm · Dcited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that resident-identifiable information was not shared with the public for 1 of 1 sampled resident (Resident 3) reviewed for safeguarding a resident's Portable Orders for Life-Sustaining Treatment (POLST - a form designated a resident's code status and other treatment options). The facility failed to ensure Resident 3's POLST was not given to another resident's (Resident 1) family member when Resident 1 was discharged from the facility. This failure placed residents at risk for their privacy to be violated and their personal medical information being shared with an unauthorized person. Findings included.Resident 3 was discharged from the facility on 03/27/2026.Resident 1 was discharged from the facility on 03/27/2026. Review of an email communication from Collateral Contact 1 (CC1 - Resident 1's family member), dated 05/2/2026 at 4:16 PM, showed Resident 3's POLST had been sent home with Resident 1's discharge information. CC1 was concerned and wanted to ensure Resident 3's original POLST was returned to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff were compliant with Infection Prevention and Control Guidelines and standards of practice for 3 of 3 halls (Residents 15,16, 18, 20, 27, 33, 43, 44, 47, 54, 64, 63, 67, 68, 70, 71, 5, 95, 94, 86) reviewed for influenza outbreak, 4 of 4 rooms reviewed for TBP (Rooms 212, 316, 213 and 115) and failed to implement their respiratory protection plan (RPP - a safety plan ensuring staff are properly trained, medically cleared, and fit-tested to wear an N95 mask) for 85 of 109 employed staff. The facility failed to ensure the staff used appropriate hand hygiene practices, staff were wearing personal protective equipment (PPE) in accordance with national standards (room [ROOM NUMBER]) and clean and disinfect universal resident medical equipment (room [ROOM NUMBER]). These failures placed all residents and staff at risk for potential infections. Findings included . Review of facility policy titled, Infection Prevention and Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-11 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the level one Pre-admission Screening and Resident Review (PASRR- assessment/a federal requirement for Medicaid-certified nursing facilities to ensure individuals, especially those with mental illness, seeking admission are appropriately placed and receive necessary services) were accurate, referred after expiration of an exemption, and updated for 4 of 5 residents (Residents 2, 5, 11 and 20) reviewed for PASRR. This failure placed residents at risk of unmet mental health services and a diminished quality of life. Findings included .In a review of the facility policy titled, PASRR screening for Mental Disorder/ Intellectual Disability (F644) revised 03/10/2026 documented the facility procedures included Social Services Director/ Social Services Assistant must ensure the facility coordinated with appropriate, state-designated authority, all individuals would be screened for possible serious mental disorders or intellectual disabilities and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-11 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were complete and accurate for 7 of 7 residents (Residents 20, 32, 53, 92, 2, and 93) reviewed for certified nursing assistant (CNA) documentation, and 2 of 3 residents (Residents 92 and 53) reviewed for resident weekly skin checks. This failure included missing documentation for activities of daily living (ADLs - routine self-care such as dressing, bathing, eating, toilet, etc.), behaviors/interventions, meal consumption, voiding, and the completion of timely skin check observations which placed residents at risk for incomplete and inaccurate medical records and unmet care needs. Findings included . Review of the facility policy titled, Charting and Documentation, revised April 2008, documented all services provided to the resident shall be documented in the resident's medical record. <NURSING ASSISTANT CERTIFIED DOCUMENTATION> <RESIDENT 20> Resident 20 was admitted to the facility on [DATE] with diagnoses to include unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide required liability notices for 3 of 3 residents (Residents 28, 101, and 102) reviewed for liability notices who remained in the facility after skilled services ended and 1 of 3 residents (Resident 28) reviewed for issuance of Notification of Medicare Non-Coverage (NOMNC) at least two calendar days prior to their Medicare services ending. These failures placed residents at risk for not being fully informed of the cost of, and/or fully understanding their Medicare benefits.Findings included.Review of Resident 28's notification review documented their Medicare Part A service episode started on 11/28/2025 and ended 12/24/2025. The facility documented they were unable to locate the NOMNC or the liability notice provided to Resident 28 or their representative. Resident 28's medical record documented they remained in the facility after their Medicare A service episode ended.Review of Resident 101's notification review documented their Medicare Part A service episode started 01/22/2026 and ended 02/11/2026 and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to initiate grievances for 2 of 4 residents (Residents 32 and 39) reviewed for grievances. The facility's failure to initiate, log, investigate verbalized concerns, and inform the residents of their findings and the actions taken, precluded the facility from identifying grievance trends and placed the residents at risk of feeling frustrated, unimportant, and with a decreased self-worth and quality of life.Findings included . Review of the facility policy titled, Grievances, revised date 02/01/2017, documented the facility grievance process is to make prompt efforts to resolve grievances the resident may have. The policy's procedures documented the grievance official is to respond to the individual expressing the concern withing three working days of the initial concern. The grievance log was to be maintained by the grievance official. <RESIDENT 32>In an interview on 03/04/2026 at 11:45 AM, Resident 32 stated their current mattress was uncomfortable and felt like they were laying on metal bars. Resident 32 stated they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 5 residents (Residents 11 and 48) were free from unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behavior) as required. The facility failed to ensure appropriate indication for psychotropic medications. This deficient practice placed residents at risk of experiencing unnecessary side effects such as sedation, decline in physical functioning, and placed residents at risk of experiencing an undignified life. Findings included . As referenced in the Food and Drugs/Drug (FDA) Safety Information, anti-psychotic medications have serious side effects and can be especially dangerous for elderly residents. The use of anti-psychotic medications without an adequate rationale, or for the sole purpose of limiting or controlling expressions or indications of distress without first identifying the cause, there was little chance that they would be effective, and they commonly cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide written bed hold notice to the resident and their representative at the time of transfer to the hospital for 2 of 3 residents (Residents 53 and 92), and failed to ensure a resident hospital transfer documentation was completed as required to include the basis for hospital transfer and what specific resident needs were unable to be met by the facility for 1 of 3 residents (Resident 53) reviewed for hospitalization. These failures placed residents and their representative at risk for not having an opportunity to make informed decisions about their transfer/discharge rights, placed residents at risk with their right to hold their bed while in the hospital, and a diminished quality of life. Findings included. <RESIDENT 53> Resident 53 was transferred to the emergency room (ER) on 03/08/2026 related to an acute change in their medical condition and was unresponsive. On 03/10/2026 Resident 53's Electronic Medical Record (EMR) was reviewed for a Nursing Home Transfer or Discharge Notice and a Bed Hold Notification given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with activities of daily living (ADL's) to include personal hygiene and bathing for 1 of 2 dependent residents (Resident 10), reviewed for ADLs. Facility failure to provide the residents, who were dependent on staff for assistance with grooming, placed the resident and others at risk of embarrassment, poor hygiene, unmet care needs and a diminished quality of life.Findings included . Review of the facility's policy, Activities of Daily Living, revised 07/2015 documented nursing assistants would provide assistance with ADL's based on the residents individualized plan of care. <RESIDENT 10> Resident 10 admitted on [DATE] with diagnoses to include diabetes (high blood sugar resulting from inadequate insulin production or usage), muscle weakness and cognitive communication deficit. Review of the admission Minimum Data Set (MDS) assessment on 01/09/2026 showed Resident 10 could not perform grooming and were dependent on staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to assess, thoroughly monitor, and take timely action in accordance with professional standards of practice for 1 of 3 residents (Resident 92) reviewed for non-pressure wounds, and 1 of 1 hospice residents (Resident 11) reviewed for hospice services. Failure to ensure Resident 92's left thigh wound was assessed and measured to ensure the wound was healing and no further medical interventions were required, the failure to implement a change in Resident 11's blood pressure medications placed residents at risk for potential complications in wound healing going undetected, and risk for continued low blood pressures, and a decreased or diminished quality of life. Findings included . <NON-PRESSURE SKIN> Resident 92 was admitted to the facility on [DATE] with diagnosis to include paraplegia (the impairment of motor or sensory function in the lower body). Review of Resident 93's Initial Admissions assessment, dated 10/25/2026, showed no documentation that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2026-03-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 2 residents (Resident 10) received the necessary care and services to prevent significant and severe weight loss within the first 60 days of admission. This failed practice caused potential harm for Resident 10 in the form of severe weight loss and placed the resident and others at risk for adverse health, safety and diminished quality of life.Findings included . According to the State Operations Manual (SOM), with an implementation date of 11/22/2017, the Centers for Medicare and Medicaid Services defined the parameters for significance of unplanned and undesired weight loss for severe weight loss as greater than 5% in one month. Review of the facility's policy titled, Nutrition Status Management, revised on April 2025 showed any resident weight that varies from the previous reporting by more than 5 percent (%) in 30 days, 7.5% in 90 days and 10% in 180 days will be evaluated by the Interdisciplinary Team (IDT) to determine the cause of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure annual Certified Nursing Assistant (CNA) performance reviews were completed timely for 2 of 4 employees (Staff J and O) reviewed who had been employed longer than one year. This failed practice had the potential to negatively affect the competency of the CNAs and the quality of care provided to residents. Findings included .Staff J, CNA was hired on 02/08/2024. Review of Staff J's employee file showed the employee evaluation was completed late on 09/15/2025. Staff O, CNA was hired on 04/11/2025. Review of Staff O's employee file showed the employee evaluation was completed late on 09/12/2025. In an interview on 03/11/2026 at 9:25 AM, Staff D, Assistant Director of Nursing, confirmed there were two of four performance evaluations that were late. Staff D said there was a process and a plan to ensure performance evaluations were completed timely. Reference WAC 388-97-1680 (2) (a-c)

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure nurse staffing information postings were current, accurate, and included the census/number of residents in the facility. These failures placed residents and visitors at risk for not being fully informed of current nurse staffing levels and resident census information. Findings included . In an observation on 03/04/2026 at 8:21 AM, the daily nurse staffing posting did not contain the census. At 4:01 PM, there were no totals at end of the shift. In an observation on 03/09/2026 at 8:50 AM, the daily nurse staffing posting did not contain the census. The daily nurse staffing postings from the weekend showed no census or hours worked on Sunday 03/08/2026. In an interview on 03/09/2026 at 10:20 AM, Staff P, Nurse's Aide Certified and interim scheduling stated they were responsible for updating the daily staffing posting. Staff P stated they updated the hours worked after shifts and would add the census if they knew it. Staff P stated they were unaware the postings needed to be revised as changes occured.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure 1 of 4 medication carts and 1 of 2 treatment carts on 2 of 3 halls had unsecured medications. These failures placed residents at risk for unauthorized access to medications and biologicals, and potential drug misuse. Findings included . Review of the facility policy titled, Storage of Medications dated April 2007 showed the facility shall store all drugs and biologicals in a safe, secure, and orderly manner. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes.) containing drugs and biologicals shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise potentially available. <MEDICATION CART> In an observation on 03/11/2026 from 9:44 AM to 9:51 AM the 200-hall medication cart was observed to be unlocked and unattended. Resident 2 was in a wheelchair across from the cart. Staff B, Director of Nursing (DNS) walked up at 9:51 AM and commented they could see the medication cart was unlocked. Staff B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain and provide routine dental services for 1 of 2 sampled residents (Resident 39) reviewed for dental services. This failure placed residents at risk for continued dental problems, difficulty chewing, associated health complications, and a diminished quality of life. Findings included Resident 39 was admitted on [DATE] with diagnoses to include dysphagia (difficulty swallowing). In an interview on 03/04/2026, at 11:06 AM, Resident 39 stated their teeth were falling apart and needed to see a dentist. Resident 39 stated they had a hard time eating at times. In an observation during the interview Resident 39 had no upper teeth and their lower teeth were discolored and partially broken. In an interview on 03/06/2026, at 9:18 AM, Resident 39 stated they had not been offered to see a dentist while at the facility and would accept a referral. Review of Resident 39's admission MDS, dated [DATE], documented Resident 39 had no upper teeth and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the responsible party was immediately notified and failed to update the physician timely when there was a change in condition for 1 of 3 residents (Resident 1) reviewed for hospitalization. This failure placed the resident at risk of receiving less than optimum care.Findings included.Review of a facility policy titled, Change in Condition, revised date 04/2025, documented:There will be certain circumstances where immediate attention will be warrantedThe nurse will use clinical judgment and contact physician based on urgency of the situationThe resident representative will be notified of the change of condition.Resident 1 admitted to the facility on [DATE]. Review of the face sheet showed two emergency contacts.During an email interview on 02/04/2026 at 7:50 PM, Collateral Contact 1 (CC1), Resident 1's emergency contact, reported they had received a call from Resident 1's spouse reporting the resident had had a stroke (blood flow to brain impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <RESIDENT 261> Resident 261 admitted to the facility on [DATE] with diagnoses which included recent norovirus (a contagious gastrointestinal virus spread by contact) infection and Clostridium Difficile infection (a contagious gastrointestinal toxin spread by contact). Both Norovirus and Clostridium difficile organisms required enteric precautions of soap and water hand hygiene; alcohol hand sanitizer does not kill those organisms. According to regulation based on Centers for Disease Control and Prevention standards, contact precautions require the staff to put on personal protective equipment (PPE) before entering the room, which included gowning and gloving, to perform hand hygiene that is appropriate to the organism, and require the facility to post signage to communicate the required level of precautions for staff and visitors. In an observation on 06/02/2025 at 2:11 PM, Resident 261's room was observed which showed a contact precautions sign on the door. The contact precautions sign showed instructions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-06 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure 2 of 6 residents (Residents 50, and 214) reviewed for unnecessary medications received medication specific monitoring. This failure placed residents at risk for unrecognized effects and/or side effects of high-risk medications. Findings included . <RESIDENT 50> Resident 50 admitted [DATE] with diagnoses which included depression and anxiety. Review of Resident 50's medical record on 06/05/2025 documented the resident admitted to the hospital after experiencing a side effect of their antidepressants which caused Syndrome of Inappropriate Antidiuretic Hormone (SIADH), (an issue with their body's production of antidiuretic hormone causing their body to retain more fluid) which caused their sodium levels to be too low. In an interview on 06/02/2025 at 1:00 PM, Resident 50 stated they had depression and a history of trauma. Resident 50 stated they were abruptly taken off the antidepressants they had been taking for 30 years. Resident 50 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <RESIDENT 31> Resident 31 was admitted to the facility on [DATE] with diagnoses to include CHF and HTN. Review of Resident 31's MAR for June 2025 showed the following order: - Carvedilol tablet 6.25 mg, give one tablet by mouth two times daily for HTN. Hold for HR <55 or SBP <100. There was no documentation indicating that BP or HR had been monitored prior to administering eight of eleven doses per physician orders. Review of Resident 31's clinical record vital signs with a print date of 06/06/2025, showed no documented BP or HR for the eight of the eleven doses of the Carvedilol given in June 2025. The documentation for the vital signs included: - On 06/01/2025, BP and HR were documented once. - On 06/04/2025, BP and HR were documented once. - On 06/05/2025, BP and HR were documented once. In an interview on 06/06/2025 at 8:30 AM, Staff D, LPN stated that for medications that have BP and HR parameters, they check the BP and HR first to ensure they are within the parameters and document the BP and HR results on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to prepare food under safe and sanitary conditions in the facility kitchen. The failure to ensure hand hygiene when changing gloves and staff not wearing beard nets placed residents at risk for food contamination and foodborne illnesses. Findings included . According to the facility policy titled Dress policy dated 03/02/2015, kitchen staff, hair and beards must be effectively restrained upon entering the kitchen. Hair restraints include beard nets. In an observation on 06/03/2025 at 11:45 AM during tray line (a system used to assemble and distribute meal trays), Staff N, Dietary Supervisor and Staff O, Dietary Aid had beards and were not wearing beard nets. In an interview on 06/03/2025 at 11:45 AM, Staff N stated that as long as the beard was trimmed and short then staff did not need to wear a beard net. Both Staff N and Staff O had facial hair. In an observation on 06/03/2025 at 12:09 PM, Staff N put gloves on without washing their hands prior to preparing a salad plate with two slices of tomatoes and handed the plate to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY <RESIDENT 40> Resident 40 was initially admitted to the facility on [DATE], was hospitalized then re-admitted on [DATE] with diagnoses to include depression and anxiety. In a record review on 06/04/2025, Resident 40's electronic chart showed two PASSR's. The first PASSR was dated 05/05/2024, with an evaluation done on 07/20/2024 and did not identify any issues. The second PASSR was dated 08/19/2024, and was marked evaluation required for significant change. There were no evaluations for significant change documented in resident's electronic chart. Review of Resident 40's progress notes with a print date of 06/03/2025, documented there were no notes regarding the 08/19/2024 PASSR. In an interview on 06/04/2025 at 2:56 PM, Staff K stated that for existing residents, they would fill out a new PASSR if there were changes in a residents' psychotropic medications (drugs that affect a person's mind, emotions, and behaviors) or mentation and send it to the PASSR Coordinator for review. When asked about Resident 40's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a grievance was identified as an allegation of abuse or neglect for 1 of 3 residents (Resident 1) reviewed for care concern related grievances. The facility failed to ensure an allegation of abuse/neglect was identified when Resident 1 reported being left alone in their transport wheelchair for 6 hours and had become extremely sore, and 1 of 5 staff (Staff D) reviewed for annual abuse and neglect training had been completed within 12 months. These failures placed all residents at risk for abuse/neglect, psychosocial harm, physical harm, and a decreased quality of life. Findings included . Review of the facility provided policy, Abuse: Prevention of and Prohibition Against', revision date of 12/2023 documented the policy applied to all facility staff. Under the 'Definitions' part of the policy, documented: - Abuse- this includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a thorough investigation was completed for 1 of 3 residents (Resident 1) reviewed for care concern related grievances. The facility failed to ensure an allegation of abuse/neglect was investigated which placed all residents at risk for abuse/neglect, psychosocial harm, physical discomfort and a decreased quality of life. Findings included . Review of the facility provided policy, Abuse: Prevention of and Prohibition Against', revision date of 12/2023 documented the policy applied to all facility staff. Under the 'Investigation' phase of the policy, documented all allegations of abuse, neglect will be promptly and thoroughly investigated by facility administrator or their designee. Resident 1 admitted to the facility on [DATE] with diagnoses to include orthostatic hypotension (sudden drop in blood pressure when a person stands up), Cellulitis (bacterial infection of the skin and underlying tissues) of their left leg, need for assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Bush, Kally L. Based on interview and record review, the facility failed to coordinate, and schedule ordered/recommended medical appointments and a procedure for 1 of 4 residents (Resident 1) reviewed for coordination of care. This failure to implement recommendations/orders placed residents at risk for discomfort, experiencing health complications and diminished qualify of life. Findings included . Resident 1 readmitted to the facility on [DATE] after hospitalization for diagnoses that included antibiotic resistance urinary tract infection and deep venous thrombosis (DVT- blood clot in a deep vein) in both legs. Review of Resident 1's Urology After Visit Summary, dated 01/13/2025 showed the physician recommended/ordered the resident to have a Cystoscopy (a procedure in which there is a surgical creation of an opening into the bladder) evaluation to investigate the underlying causes of their frequent urinary tract infections. A referral to infectious disease provider was initiated. Review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-25 · tag F0813 — widespread
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure their policy related to foods brought in from outside sources included how the facility would safely store those foods and the manner in which it would ensure they were stored in a way that was either separate or easily distinguishable from facility food. This failure placed residents at risk for decreased quality of life related to an inability to exercise their right and preference to have food items of their choice brought into the facility and safely stored. Findings included . Review of the facility policy titled, Resident/Personal Food Storage, dated 07/2024 stated the facility allowed residents the opportunity to choose to accept food from any friends, family, visitors, or other; however, the policy further stated that personal resident refrigeration units were not permitted in resident rooms due to electrical load capacity and that food or beverages brought in from outside sources may not be stored in facility pantries or refrigeration units. The policy stated any perishable food items not consumed the day of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the environment was clean, comfortable and homelike on 3 of 3 units observed. Stained carpets, broken blinds, damaged walls and dirty floors placed residents at risk of diminished quality of life. Findings included . In an observation on 07/18/2024 at 9:11 AM, the floor in room [ROOM NUMBER] floor was dirty and sticky. There were scattered wrappers and dirty paper towels on the floor around the room. In an observation on 07/18/2024 9:13 AM, the floor in room [ROOM NUMBER] was found soiled with dirt and debris Observations on 07/24/2024 at 2:30 PM showed: <CARPETS/HALLS> - The wall baseboard was missing at end of 100 hall. - The carpet seam was pulling apart down the length of the 100 hall. - Near rooms 111-113, the baseboard was pulling away from the wall, being supported by rolling table pushed up against it. - Near room [ROOM NUMBER], there were 3 irregular dark stains on the carpet, approximately 12 x 6 inches. - Near room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure resident meals were prepared and stored in accordance with professional standards of food safety for 1 of 1 facility kitchens, and 1 of 1-unit refrigerators. The failure to ensure the kitchen was free from potential contaminants, the maintenance to ensure the kitchen refrigerator, freezer and unit refrigerators were properly maintained left residents at risk for food contamination, food borne illnesses, and spoiled food. Findings Included . <KITCHEN> REFRIGERATOR During an observation on 07/18/2024 at 9:15 AM, the walk-in refrigerator was observed with a broken door seal, and the temperature was 45 degrees Fahrenheit (F). The temperature log taped to the front of the door on the refrigerator showed the temperature was documented at 38 degrees F on 7/18/2024 with no time. A 5 gallon, opened and undated, bucket of pickles was observed inside the refrigerator sitting on a stool directly to the right of the refrigerator door with a rim lined with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to ensure resident preferences for food were obtained and honored for 2 of 2 residents (Resident 28 and 43) reviewed for choices. The facility's refusal to allow residents to store personal foods in the facility refrigerators resulted in Resident 43 having limited ability to enjoy food items of their choosing and failure for Resident 28 to obtain dietary preferences. These failures placed residents at risk for decreased quality of life. Findings included . Review of the facility policy titled, Resident/Personal Food Storage, dated 07/2024 stated the facility allowed residents the opportunity to choose to accept foods from any friends, family, visitors, or other; however, the policy further stated that personal resident refrigeration units were not permitted in resident rooms due to electrical load capacity and that food or beverages brought in from outside sources may not be stored in facility pantries or refrigeration units. The policy stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and/or offer assistance to residents and/or their representatives to formulate Advance Directives (AD) for 2 of 6 residents (Resident 26 and 28) reviewed for ADs. These failures placed residents at risk of losing their right to have their stated preferences/decisions honored regarding medical treatment and end-of-life care. Findings included . Review of the facility's undated policy titled, Advanced Directives and Associated Documentation, showed, 1. Prior to, upon, or immediately after admission, a facility staff member shall: a. provide the resident/family or responsible party written information, in a manner easily understood by the resident or resident representative, regarding the right to accept or refuse medical or surgical treatment and the right to formulate Advance Directives b. document in the resident health record that, at the time of admission, the resident and/or resident representative have been provided with written information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with activities of daily living (ADL) to include meal assistance, personal hygiene and bathing for 3 of 6 dependent resident's (11, 28 and 33), reviewed for ADL's. Facility failure to provide the resident's, who were dependent on staff for assistance with eating, bed mobility, hygiene including oral care, and showers placed residents at risk for weight loss, pressure ulcers, embarrassment, poor hygiene, unmet care needs and a diminished quality of life. Findings included . Review of the facility's Policy/Procedure titled, Activities of Daily Living revised 07/2015, showed the policy documented interventions will be provided by staff in accordance with professional standards of quality and clinical practices. Nursing assistants will provide assistance with ADL's based on the residents individualized plan of care. These interventions will be on the Kardex (tool that directs nursing assistant's on how to provide resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to identify the risk of sun exposure, adequately supervise and initiate interventions to avoid a sunburn for 1 of 1 resident (Resident 26) reviewed for accidents. Resident 1 sustained a first-degree sunburn to their forehead and arms when they left the faciity on an outing. This failure placed the resident at risk for a more severe sunburn, pain and decreased quality of life. Findings Included . Resident 26 admitted to the facility on [DATE] with diagnoses that include stroke, high blood pressure, and peripheral vascular disease (narrowing of blood vessels). Review of Resident 26's Quarterly Minimum Data Set (MDS- An assessment Tool) dated 06/03/2024 showed they were cognitively intact, required assistance with their upper and lower dressing, and had impaired range of motion (the capability of a joint to go through its complete movements) of their upper and lower extremities on their left side. Review of a progress note dated 07/15/2024 at 1:09 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to follow accepted infection control practices during the provision of catheter care and management for 2 of 4 residents (Residents 43 and 222) reviewed for urinary catheters (a flexible tube used to empty the bladder and collect urine in a drainage bag). This failure placed residents at risk for facility acquired or healthcare-associated infections and related complications. Findings included . <RESIDENT 222> Resident 222 admitted to the facility on [DATE], hospitalized on [DATE] and readmitted on [DATE] with diagnoses to include Parkinson's disease (a disorder of the central nervous system that affects movements), urinary retention, and repeated falls. Review of Resident 222's hospital records dated 07/11/2024 showed the resident was hospitalized with a urinary tract infection associated with their urinary catheter In an observation and interview on 07/23/2024 at 10:58 AM, Staff M, Nursing Technician, was observed emptying Resident 222's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to resolve resident grievances for 1 of 1 sampled resident (Resident 1) reviewed for grievances. The failure to resolve resident grievances placed residents at risk for unresolved missing personal property. Findings included . Resident 1 admitted to the facility on [DATE]. According to the admission Minimum Data Set (MDS- an assessment tool) assessment, dated 05/10/2024, Resident 1 was assessed to be cognitively intact. Review of Resident 1's undated Inventory of Personal Effects form included a list of the following items: - 1 belt, - $200.00 cash, - Burgundy felt hat, - 1 wooden bead necklace, - A floral suitcase, - 1 pair of black shoes and - 1 knee brace. Review of a progress note dated 05/24/2024 at 2:49 PM, showed Resident 1 had been admitted to the hospital. Review of the May 2024, June 2024 and 07/01/2024 through 07/09/2024 Grievance logs showed no issues had been logged regarding Resident 1. Review of a State Hot Line Report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written transfer discharge notice for 1 of 3 sampled residents (Resident 1) who discharged to a hospital and refused to allow the resident to return (re-admit) back to the facility. In addition, the facility failed to notify the Office of the State Long-Term Care Ombudsman of Resident 1's discharge. This failed practice placed residents at risk of not knowing their appeal rights, risk of not having advocacy and risk of a diminished quality of life when not permitted to return to a facility in the community where their support system resided. Findings included . Review of the facility's policy, Continuum of Care/ Discharge and Transfer/, revision date 02/2016, showed the facility would; 1) provide the required written notice of transfer or discharge to the resident, 2) attach a department designated hearing request form to the transfer or discharge notice, 3) inform the resident in writing, in a language and manner the resident could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide a bed hold notice in writing at the time of a resident transfer to the hospital or within 24 hours of transfer to the hospital for 1 of 3 residents (Resident 1) reviewed for hospitalizations. This failed practice placed residents or their representative at risk for lack of knowledge regarding the right to hold their bed while they were at the hospital. Findings included . Review of the facility's policy titled, Admission/Discharge/Transfer Bed Hold, dated 11/2016, stated the resident or resident's representative shall be informed in writing of their right to exercise the bed hold provision in the event of a transfer from the facility to a general acute care hospital. A review of Resident 1's medical record showed the resident was sent to a wound clinic appointment and was subsequently admitted to the hospital on [DATE]. Review of Resident 1's medical records, showed no documentation the resident or the resident's representative had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow physician orders to obtain a hospice referral for 1 of 1 resident (Resident 2) reviewed for change in condition. This failed practice placed the resident at risk of not receiving their hospice benefit for end-of-life support for both Resident 2 and their spouse. Findings included . Resident 1 was admitted to the facility on [DATE] with diagnoses to include adult failure to thrive (a syndrome of weight loss, decreased appetite and poor nutrition, and inactivity), chronic respiratory failure, thrombocytopenia (a condition that occurs when the platelet count in your blood is too low), history of cancer, heart disease, depression, and anxiety. Review of a nursing note dated 05/28/2024 at 3:45 PM, showed a hospice referral was received from the Advanced Registered Nurse Practitioner (ARNP) and was placed into the Social Services box. In an interview on 07/11/2024 at 12:45 PM, Staff G, ARNP, stated Resident 2 had begun declining and they had discussed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to provide timely pain management for 1 of 3 sampled residents (Resident 1) reviewed for pain management. This failed practice resulted in increased pain to Resident 1 on 02/05/2024, when they were not provided pain medication per the physician orders and placed all residents at risk of the potential for poor pain management and a diminished quality of life. Findings included . Review of the facility policy titled, Recognition and Management of Pain, revised 04/2016, showed that resident pain was assessed and managed by an interdisciplinary team who worked together to achieve the highest practicable outcome. Resident 1 admitted to the facility on [DATE] with diagnoses to include chronic pain, osteoarthritis (degeneration of joints) of hips and knees, and anxiety disorder. Resident 1's Quarterly Minimum Data Set (MDS - an assessment tool) assessment, dated 12/25/2023 showed they were cognitively intact. Review of facility investigation, dated 02/05/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to promote resident preferences and choices for 1 of 4 residents (Resident 2) reviewed for showers. This failure placed the resident at risk for not having their choices met, unmet care needs, and impaired dignity. Findings included . Resident 2 admitted to the facility on [DATE] with diagnoses to include morbid obesity and chronic leg ulcers (wounds). Review of Resident 2's quarterly Minimum Data Set (an assessment tool) assessment, dated 06/12/2023, showed the resident was cognitively intact. Resident 2 was totally dependent on staff assistance for bathing and was frequently incontinent of bowel. Review of Resident 2's care plan for bathing/showering, dated 06/09/2021, showed they were totally dependent on one staff, to provide showers or a bed bath weekly per their preference, and as necessary. Review of Resident 2's clinical record for bathing from 05/18/2023 through 08/23/2023, showed Resident 2 had a shower on 06/21/2023, 06/30/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE ENSIGN GROUP — 342 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.2+0.8 vs chain
Health inspection 3 of 52.8+0.2 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 5 of 54.4+0.6 vs chain
The other 341 homes this chain runs (chain average 3.2★, per CMS)
1 of 5Aspen Health And WellnessOverland Park, KS 1 of 5Bennett Hills Rehabilitation and Care CenterGooding, ID 1 of 5Broadway By The SeaLong Beach, CA 1 of 5Chatsworth Park Health Care CenterChatsworth, CA 1 of 5Clarion Wellness and Rehabilitation CenterClarion, IA 1 of 5Colonial Manor of RandolphRandolph, NE 1 of 5Durango Health And RehabilitationDurango, CO 1 of 5Fort Dodge Health and RehabilitationFort Dodge, IA 1 of 5Greater Southside Health and RehabilitationDes Moines, IA 1 of 5Hearthstone Health And RehabilitationSparks, NV 1 of 5Heritage Gardens Rehabilitation and HealthcareCarrollton, TX 1 of 5Hillcrest Health Care CenterHawarden, IA 1 of 5Lake Village Nursing And Rehabilitation CenterLewisville, TX 1 of 5Lakeside Rehabilitation and Care CenterCoeur d'Alene, ID 1 of 5Legend Oaks Healthcare And Rehabilitation - NorthAustin, TX 1 of 5Legend Oaks Healthcare And Rehabilitation - WaxahaWaxahachie, TX 1 of 5Legend Oaks Healthcare and Rehabilitation - Fort WKeller, TX 1 of 5Madera Post Acute CenterEl Monte, CA 1 of 5Medallion Post Acute RehabilitationColorado Springs, CO 1 of 5Mesquite Post Acute CareLubbock, TX 1 of 5Millbrook Healthcare and Rehabilitation CenterLancaster, TX 1 of 5Misty Willow Healthcare and Rehabilitation CenterHouston, TX 1 of 5New Orange HillsOrange, CA 1 of 5Northeast Rehabilitation and Healthcare CenterSan Antonio, TX 1 of 5Northgate PlazaIrving, TX 1 of 5Oak View Health And RehabilitationConway, SC 1 of 5Oakwood Care And RehabilitationLakewood, CO 1 of 5Omaha Nursing and Rehabilitation CenterOmaha, NE 1 of 5Onion Creek Nursing and Rehabilitation CenterAustin, TX 1 of 5Park Manor Bee CaveBee Cave, TX 1 of 5Pelican Pointe Health And Rehabilitation CenterWindsor, CO 1 of 5Premier Care Center For Palm SpringsPalm Springs, CA 1 of 5Provo Rehabilitation and NursingProvo, UT 1 of 5Rock Canyon Respiratory And Rehabilitation CenterPueblo, CO 1 of 5Rosewood Rehabilitation CenterReno, NV 1 of 5San Marcos Rehabilitation and Healthcare CenterSan Marcos, TX 1 of 5Sonterra Health CenterSan Antonio, TX 1 of 5SouthlandNorwalk, CA 1 of 5Southland Rehabilitation And Healthcare CenterLufkin, TX 1 of 5Spencer Post Acute Rehabilitation CenterSpencer, IA

Showing 40 of 341; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BURNAM, SOONIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICERsince 03/22/2021
MOODY, CARLIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2021
TALEGHANI, MASOUDIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/05/2023
FARNSWORTH, STEPHENIndividualCORPORATE DIRECTORsince 01/01/2023
HOLMES, NATHANIndividualCORPORATE OFFICERsince 03/22/2021
KEETCH, CHADIndividualCORPORATE OFFICERsince 03/01/2011
SATO, AMIIndividualCORPORATE OFFICERsince 03/22/2021
PORT, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 08/27/2025
CARETRUST GP LLCOrganizationADP OF THE SNFsince 06/01/2021
CARETRUST REIT INCOrganizationADP OF THE SNFsince 06/01/2021
CTR PARTNERSHIP LPOrganizationADP OF THE SNFsince 06/01/2021
ENSIGN SERVICES INCOrganizationADP OF THE SNFsince 03/22/2021
THE ENSIGN GROUP INCOrganizationADP OF THE SNFsince 06/01/2024

CMS files one row per role, so the 18 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
+5.0%
Operating marginrevenue minus expenses
$902K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 16%Other / private 18%

This home reported $902K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$411per resident / day
operating cost
$12,497per month
≈ monthly operating cost
$433per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505315. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next