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Belvedere Nursing And Rehabilitation Center, LLC

2600 Park Ave, Hot Springs, AR 71901 · For profit - Limited Liability company · 120 certified beds · (501) 321-4276 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$206,908 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (17) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $206,908 in federal fines (most recent 2025-03-14)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 27% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
238 Woodbine St · (501) 321-1899 · Call to confirm hours
Pharmacy
4517 Park Ave · (501) 547-3400 · Call to confirm hours
Grocery
231 Central Ave Ste B · (501) 545-8316 · Call to confirm hours
Park
1700 Park Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.2%9.5%15.4%better
Long-stay residents who lose too much weight4.4%4.3%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%1.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.9%3.9%3.3%worse
Long-stay residents whose ability to walk worsened5.1%10.1%16.1%better
Long-stay residents on antianxiety or hypnotic medication23.8%21.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers2.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control11.1%13.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table3.2%10.9%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine86.1%77.7%79.4%typical
Short-stay residents rehospitalized after admission28.3%24.1%22.6%worse
Short-stay residents with an outpatient ER visit7.5%12.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.312.011.67worse
Long-stay outpatient ER visits per 1,000 resident days2.362.131.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 142 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.4%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
41.7%U.S. median 56.6%
Met the expected recovery
0.13U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 41.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.4%CMS range 40.4–53.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.5–12.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge41.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.5%CMS range 6.3–15.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.56
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
0.10
RN hoursweekends
50.7%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 117.1 residents a day — about 98% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.42 hrs/resident/day on weekends vs 4.25 on weekdays — 19% thinner on weekends. RN hours go from 0.30 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-05-07)
4
at the previous standard inspection (2024-11-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first — scroll within the box to see all.

  • Immediate jeopardy · Lcited before2023-10-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and implement a water management program to prevent the likelihood of waterborne illnesses caused by opportunistic pathogens such as Legionella. This failed practice had the potential to affect all 114 residents in the facility based on the Midnight Census Report which was provided by the Administrator on 10/4/23 at 10:15 a.m. These findings were determined to be Immediate Jeopardy. The Surveyor provided the State Operations Manual Appendix Q Immediate Jeopardy template to the Administrator and informed of the Immediate Jeopardy on 10/5/23 at 2:43 PM. The findings are: Review of a chest x-ray report for Resident #1 dated 9/16/23 showed, the chest x-ray had significantly worsened from 9/6/23 and may represent multifocal infectious processes to include a viral agent. Review of a lab report dated 9/18/23 for Resident #1 showed the specimen was positive for Legionella AG. Review of a chest x-ray report for Resident #2 dated 9/30/23 showed possible chronic lung disease or mild superimposed pulmonary edema. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure staff followed care planned interventions requiring one staff member to perform transfers with gait belt to promote resident safety and prevent injury for 1 (Resident #2) of 3 sampled residents who required one-person transfers with a gait belt. This failed practice resulted in actual harm for Resident #2, who was transferred without the use of a gait belt and sustained a dislocation of the shoulder, proximal humerus fracture, ligamentous injury, and clavicle injury. The findings are: 1. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/26/2025, revealed Resident #2 had a Brief Interview for Mental Status (BIMS) score of 11 (8-12 indicated the resident had moderate cognitive impairment). Resident #2 had diagnoses of age-related osteoporosis, osteoarthritis of hip, other chronic pain, vitamin D deficiency, displaced fracture of surgical neck of left humerus, closed fracture. a. Resident #2 ' s Care Plan with a revision date of 12/20/2023, indicated, Focus: (Resident #2)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to implement interventions for previous falls as indicated from the care plan to decrease the potential for future falls with injuries which resulted in a fall with a fracture for 1 (Resident #53); This failed practices had the potential to affect 23 residents who were at risk for falls according to a list provided by the Assistant Director of Nursing on 12/21/23 at 10:39AM. The facility failed to ensure residents who were at risk for fluid aspiration had the correct thickened consistency per physician's orders for 2 of 2 (#85 and #89). The Findings are: 1a. Resident #53 had a fall on 08/02/23 resulted in a radius fracture, ulnar fracture, seventh and eight rib fractures. b. Resident #53 had a fall on 08/21/23 which resulted in a knot to the right side of her head. c. Resident #53 had a fall on 08/26/23 resulted in a right femur fracture. d. Resident #53 had a fall on 10/30/23 with no injuries. e. On 12/19/23 at 7:00 PM review of Resident #53's electronic showed Nursing-I&A Note Effective Date:8/26/2023 15:30:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, record review, and facility policy review, it was determined the facility failed to have adequate interventions in the resident's care plan, for non-compliant behaviors, with a resident with a history of nicotine dependence (Resident #9) out of 4 residents reviewed for accidents and adequate individualized care plans.Based on observations, interview, record review, and facility policy review, it was determined that the facility failed to develop and implement a comprehensive care plan for one (Resident #9) out of four residents reviewed. Specifically, to ensure the resident's care plan addressed non-compliant behaviors related to a history of nicotine dependence and bringing electronic cigarettes (vapes) into the facility. The findings include: Review of Resident #9's admission Record revealed the facility admitted Resident #9 on 03/17/2026 with diagnoses which included malignant neoplasm of the brain, anxiety, pneumonia, and nicotine dependence with withdrawal. Review of Resident #9's admission Minimum Data Set (MDS) with an Assessment Reference…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and facility record review, the facility failed to ensure the central bath and soiled utility room on 300 Hall were locked to prevent resident access to dirty linens, chemicals, and wet floors to prevent accidents and injuries. The facility failed to ensure the mechanical lift was in good working order to prevent accidents and injuries to 1 (Resident #49) of 1 sampled resident reviewed for accidents and injuries. Findings include: 1. a. On 11/04/24 at 10:34 AM, the surveyor observed the central bath door on 300 hall was unlocked. A clear bottle of blue fluid labeled [named] disinfectant cleaner was observed sitting just inside the door resting on a bedside chair. The bottle says hazardous to humans and animals, avoid contact with eyes and clothes and includes an emergency toll free number to call. A blue plastic container on the bedside commode contained anti-perspirant and [named] hygiene and barrier foam. b. On 11/05/24 at 10:36 AM, a deep bathtub, moist floor, shower area with 2 [named] fragrance body spray, and shampoo were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure dietary staff washed their hands before handling clean equipment or food items when contaminated; 1 of 1 ice machines was maintained in a clean and sanitary condition, and cold dairy products were maintained at 41 degrees Fahrenheit or below for one meal observed. The findings are: 1. On 11/06/24 at 10:12 AM, Dietary Aide (DA) #7 opened the refrigerator, removed a pan of cookies, and placed it on the counter. Then DA #7 removed gloves from the glove box and placed them on her hands. Using her gloved hands, which were now contaminated, DA #7 picked up each piece of cookie from the pan placed them individually into separate bags to be served to the residents for lunch meal 2. On 11/06/24 at 10:22 AM, the following leftover dairy products were in a cooler by the steam table: a. There were 5 cartons of leftover whole milk, 2 cartons of chocolate ice cream, 4 cartons of sherbets and one carton of vanilla ice cream. The Assistant Dietary Manager was asked if she could check the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 1 (Resident #11) of 1 resident residing in the Memory Unit, related to identification of the medications the resident was receiving related to the Resident's medical needs. The findings are: 1. On 11/05/24 at 9:18 PM, a review of the Resident's Care Plan, Physician's Orders, and the Minimal Data Set (MDS) for Resident #111 identified Resident #111's Care Plan did not identify the following medications ordered for Resident #111: a. Risperidone oral tablet 0.25 milligram (MG), the resident was given 1 tablet by mouth two times a day for severe dementia with agitation. b. Trazodone oral tablet 150 MG, the resident was given 1 tablet by mouth at bedtime related to the resident's sleep disorder. c. Duloxetine oral capsule delayed release particles 60 MG resident was given 1 capsule by mouth two times a day related to major depressive disorder. d. Mirtazapine oral tablet 7.5 MG, resident was given 1 tablet by mouth at bedtime related to moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, it was determined that the facility failed to ensure proper hand hygiene was performed during peri care to reduce the risk of cross contamination, and the spread of infection for 1 sampled (Resident #55) resident reviewed for bowel and bladder. Findings include: Review of an in-service was provided titled Return Demonstration-Peri Care, revealing the dates of in-servicing of staff was done on 03/13/2024, 06/05/2024, and 07/01/2024, but no educational information was provided. A policy/procedure was provided titled Perineal/Catheter Care, revised 11/22/2016, revealing after perineal care gloves should be changed before placing a clean brief under resident and replacing the bedspread and giving resident the call light. On 11/04/2024 at 11:30 AM, during perineal care Certified Nursing Assistant (CNA) #2, and CNA #3 were observed cleaning Resident #55 of urine and stool without changing their gloves or washing hands prior to placing a clean brief and lift pad under the resident, pulling Resident #55's clothing up, and looking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure catheter output bags were concealed in a privacy bag to protect the resident's dignity for 2 (Resident's #39, and #62) of 3 sampled residents who had an indwelling catheter on 300 hall. The findings are: 1. On 12/18/23 at 10:02 AM, the Surveyor observed Resident #39 sitting up in chair with the output catheter bag one quarter full of yellow liquid, attached to a trash can, facing the door, visible from the doorway and to visitors. a. On 12/18/23 at 12:54 PM, the Surveyor observed Resident #39, sitting up in chair with the output catheter bag 1/4 full of yellow liquid, hanging on a trash can, facing the door, visible from doorway and to visitors. b. On 12 /19/23 at 08:22 AM, the Surveyor observed Resident #39 up in chair with the output catheter bag 1/8 full of amber colored liquid, attached to a trash can, facing the door, visible from doorway entrance for visitors to see. c. Resident #39's physician order documented .APRN to change Super Pubic Foley 16fr(French)/5cc(cubic centimeters)- Change every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a resident's care plan was individualized to address the residents hearing loss to ensure appropriate care was received for one Resident (#41) of one sampled resident with hearing loss. The findings are: 1. Resident #41 had a diagnosis of dementia, no diagnosis of hearing loss. The minimum data set [MDS] with an assessment reference dated [ARD] of 12/10/2023 documented a brief interview of mental status [BIMS] of 08 which indicates a moderately impaired cognitive status. The MDS also documented highly impaired hearing, able to understand others. a. On 12/18/23 at 11:05 AM, during interview with Resident #41 the Resident was unable to hear what was being said. Resident #41 kept repeating stating what. Resident #41's relative stated, Yeah, she is hard of hearing. My uncle bought her some hearing aids a before, but she refused to use them. I think she may be a little [NAME]. b. Review of diagnosis list, physician orders, and care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident's individualized care plan were updated to ensure appropriate care was received for two Residents (R #33 and R#99) of 2 sampled residents. This failed practice had the potential to affect all 119 residents who reside in the facility. The findings are: 1. Resident #33 had a diagnosis of Alzheimer. The Annual Minimum Data Set [MDS] with an assessment reference date [ARD] of [DATE], had a brief interview of mental status [BIMS] of 5 (0-7 indicates severely impaired) and documented that R #33 required extensive assistance of staff with activities of daily living and fed self after set up. a. On 12/18/23 at 11:50 AM Resident #33 was observed sitting in a positioning chair at a table in the dining area, which is used for residents who need assistance, leaning to the left without any positioning devices in place. b. The care plan with a revision date of 05/04/2020 documented that resident was able to turn and position self, dress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a physician's order was in the electronic health record prior to administration of oxygen for 1 Resident (d#44) of 5 sampled residents; the facility failed to ensure oxygen tubing and nebulizer mouthpieces were stored in a sanitary manner to prevent the spread of bacteria for 2 Residents (#44 and #270) of 8 sampled residents. The findings are: 1.a. On 12/18/2023 at 11:43 AM, Resident# 44 was lying in bed wearing a nasal cannula attached to an oxygen concentrator that was providing oxygen at 2.5 Liters per minute. b. On 12/18/2023 at 2:15 PM, Resident# 44 was lying in bed wearing a nasal cannula attached to an oxygen concentrator that was providing oxygen at 2.5 Liters per minute. c. On 12/20/2023 at 9:42 AM, Resident# 44 was lying in bed wearing a nasal cannula attached to an oxygen concentrator that was providing oxygen at 2.0 Liters per minute. 2.a. On 12/18/23 at 11:01 AM, Resident #270 was sitting up in wheelchair with the nasal cannula tubing rolled up and hanging on the wheelchair handle connected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were not left in a resident's room for one Resident (R#97) of one sampled resident. The findings are: 1. Resident #97 had a diagnosis of dementia. The Quarterly Minimum Data Set [MDS] with an assessment reference date [ARD] of 12/05/2023 documented a brief interview of mental status [BIMS] of 14 which indicates cognitively intact. a. On 12/18/23 at 10:39 AM, R #97 was observed lying in bed watching tv, on top of an overbed table to the right of Resident's bed there was a medication containing 7 calcium carbonate chewable tablets. Another medication cup was sitting at beside on the table with a thick white substance in it. When questioned about the medication cups, R #97 said it was her pain cream, she uses it for the arthritis in her hands. b. Review of R #97's Physician's orders did not document an order for calcium carbonate and documented an order for Voltaren 1% topical gel every 6 hours as needed. c. On 12/20/2023 Licensed Practical nurse [LPN] #2 was asked, Should medications be left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies with updating care plans and initiating a care area on the care plan. These failed practices had the potential to affect all 119 residents. The findings are: 1. A Recertification Survey was conducted on 09/28/2022 at the facility. During this survey, the team identified concerns with development and implementation of care plans and care plan revision. 2. There was no Plan of Correction noted from the previous survey. 3. A Recertification Survey was conducted on 12/18/23 at the facility. During this survey, the team identified concerns with care plans not having implementation of care areas and no revision. 4. A policy titled, Quality Assessment and Assurance (QAA) Quality Assurance and Performance Improvement (QAPI), provided by the Administrator on 12/21/2023 at 12:10 PM documented, .1. The facility will develop, implement, monitor, evaluate, and maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store the ice scoop in a closed container to ensure the infection prevention and control program was followed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases and infection. The findings are: 1. On 12/18/2023 at 10:11 AM, in 100 hall hydration room the ice chest containing ice for residents' water pitchers contained the handheld ice scoop laying directly on top of the ice. 2. On 12/18/2023 at 10:12 AM, the Surveyor asked Certified Nursing Assistant (CNA) #4 is the ice scoop supposed to be inside the ice chest? CNA #4 confirmed It is supposed to be in the side container. The Surveyor asked CNA #4 what is the reason for the ice scoop to be in the side container? CNA #4 confirmed to keep it clean. 3. On 12/18/2023 at 10:14 AM, the Surveyor asked Licensed Practical Nurse (LPN) #2 where is the ice scoop to be kept? LPN #2 confirmed in the container on the side of ice chest. The Surveyor asked LPN #2 what is the reason for the ice scoop to be in the side container?…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) after a decline in two or more Activities of daily living (ADL) for 1 (Resident #53) of 1 sampled resident whose MDSs were reviewed. This failed practice had the potential to affect all 119 residents in the facility. Findings are: 1. Resident #53 had a decline in 3 areas of ADLs according to the last 2 Quarterlies dated 6/6/23-and 9/1/23. a. The Minimum Data Set (MDS) a Quarterly Assessment with an Assessment Reference Date (ARD) of 6/6/23 documented that the resident required, bed mobility ext. assist of 1 person, eating supervision with set up, transfers ext. assist of 1 person, toileting ext. assist of 1 person. b. The Minimum Data Set a Quarterly Assessment with an Assessment Reference Date of 9/1/23 documented, bed mobility ext. assist of 2 person, eating supervision with set up, transfers ext. assist of2-personn, toileting ext. assist of 2 person. c. On 12/20/23 at 9:25AM, the Surveyor asked the MDS Coordinator (MDSC) to review the last 2 Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a comprehensive assessment using the Resident Assessment Instrument (RAI) process within regulatory time frames for 2 (Resident #70, and #277) of 2 sampled residents whose MDS were reviewed. The findings are: 1. On 12/19/23 at 11:31 AM the Electronic Record was reviewed for resident #70. The admission MDS (Minimum Data Set) with an Assessment Reference Date (ARD) of 08/04/23 was completed. There were no other MDSs indicating no MDS for 120 days. 2. On 12/19/23 at 11:46 AM the Electronic Record (Electronic Record) was reviewed for Resident #277. The MDS Quarterly with An ARD of 8/7/23 was completed. There were no other MDSs. 3. On 12/20/23 at 9:25 AM, the Surveyor asked the MDS Coordinator (MDSC), how often is a MDS required? The MDSC stated, Every 3 months. The MDSC looked in the ER and stated Resident # 70 and #277 both should have had a quarterly done last month. That's my mistake. 4. On 12/20/23 at 9:35AM, the Surveyor asked the Director of Nurses how often regulatory MDSs are required. The DON stated, I'm not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$206,908 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $10,188 — penalty dated 2025-03-14
  • $196,720 — penalty dated 2023-10-13
  • Medicare payment denial — starting 2023-11-11 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CENTRAL ARKANSAS NURSING CENTERS — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.6-1.6 vs chain
Health inspection 2 of 53.2-1.2 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.2-0.2 vs chain
The other 37 homes this chain runs (chain average 3.6★, per CMS)
1 of 5Alma Nursing and RehabAlma, AR 1 of 5Jamestown Nursing And Rehab, LLCRogers, AR 2 of 5Apple Creek Health And Rehab, LLCCenterton, AR 2 of 5Colonel Glenn Health And Rehab, LLCLittle Rock, AR 2 of 5Highlands Of Bella Vista Health & Rehab, LLCBella Vista, AR 2 of 5Innisfree Health And Rehab, LLCRogers, AR 2 of 5Robinson Nursing And Rehabilitation Center LLCNorth Little Rock, AR 3 of 5Aspen Health and RehabBroken Arrow, OK 3 of 5Bradford House Nursing and Rehab, LLCBentonville, AR 3 of 5Briarwood Nursing And Rehabilitation Center, INCLittle Rock, AR 3 of 5Brooken Hill Health And Rehab, LlcFort Smith, AR 3 of 5Eufaula Manor Nursing And Rehabilitation CenterEufaula, OK 3 of 5Hickory Heights Health And Rehab, LlcLittle Rock, AR 3 of 5Lake Hamilton Health And RehabHot Springs, AR 3 of 5Quapaw Care And Rehabilitation Center LLCHot Springs, AR 3 of 5Russellville Nursing And Rehabilitation CenterRussellville, AR 3 of 5Sherwood Nursing & Rehabilitation Center, IncSherwood, AR 4 of 5Ashton Place Health And Rehab, LLCBarling, AR 4 of 5Cabot Health And Rehab, LLCCabot, AR 4 of 5Chapel Ridge Health And RehabFort Smith, AR 4 of 5Cherokee County Nursing CenterTahlequah, OK 4 of 5Dardanelle Nursing And Rehabilitation Center,incDardanelle, AR 4 of 5Heather Manor Nursing And Rehabilitation CenterHope, AR 4 of 5Johnson County Health And Rehab, LLCClarksville, AR 4 of 5Lakewood Health And Rehab, LLCNorth Little Rock, AR 5 of 5Atkins Nursing And Rehabilitation CenterAtkins, AR 5 of 5Greenbrier Nursing And Rehabilitation CenterGreenbrier, AR 5 of 5Greystone Nursing And Rehab, LLCCabot, AR 5 of 5Hampton Place Healthcare, LLCRogers, AR 5 of 5Legacy Heights Nursing And Rehab, LLCRussellville, AR 5 of 5Lonoke Health And Rehab Center, LLCLonoke, AR 5 of 5Nursing And Rehabilitation Center At Good ShepherdLittle Rock, AR 5 of 5Oak Manor Nursing And Rehabilitation Center INCBooneville, AR 5 of 5Perry County Nursing And Rehabilitation CenterPerryville, AR 5 of 5Salem Place Nursing And Rehabilitation Center, INCConway, AR 5 of 5Shiloh Nursing And Rehab, LLCSpringdale, AR 5 of 5Superior Health & Rehab, LLCConway, AR

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LOY, EMILYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/06/2026
CENTRAL ARKANSAS NURSING CENTERS INCOrganizationADP OF THE SNFsince 01/01/2025
NURSING CONSULTANTS INCOrganizationADP OF THE SNFsince 01/01/2025
SPRING VALLEY HOLDINGS LLCOrganizationADP OF THE SNFsince 12/12/2024
FERGUSON, CLAYIndividualADP OF THE SNFsince 12/10/2024
MORTON, MICHAELIndividualADP OF THE SNFsince 12/12/2024
NORSWORTHY, DAVIDIndividualADP OF THE SNFsince 12/12/2024

CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.5M
Net patient revenuemost recent cost report
+18.2%
Operating marginrevenue minus expenses
$3.4M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 53%Medicare 11%Other / private 36%

This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$308per resident / day
operating cost
$9,352per month
≈ monthly operating cost
$376per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045463. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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