Jamestown Nursing And Rehab, LLC
2001 Hampton Place, Rogers, AR 72758 · For profit - Limited Liability company · 140 certified beds · (479) 986-9945 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $77,541 in federal fines (most recent 2024-12-11)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
- about 23% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.8% | 9.5% | 15.4% | typical |
| Long-stay residents who lose too much weight | 3.8% | 4.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.5% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 20.2% | 10.1% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 31.0% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.7% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.5% | 13.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.1% | 10.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.8% | 1.3% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 75.4% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 12.8% | 24.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 0.0% | 12.5% | 12.0% | check this* — see note marked star below the table |
| Long-stay hospitalizations per 1,000 resident days | 3.02 | 2.01 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.00 | 2.13 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.0%CMS range 39.6–55.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 7.2–13.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 34.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 84.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.0–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 84.1 residents a day — about 60% occupied, or roughly 56 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.87 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.57 hrs/resident/day on weekends vs 6.01 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.41 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 14 most serious are shown; the remaining 15 are one tap away and print in full.
- Immediate jeopardy · J2024-12-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure physical and psychosocial care interventions were implemented and modified to meet a resident ' s activities of daily living needs and failed to exhaust all available remedies as evidenced by the deterioration of a resident ' s physical status resulting in death for 1 (Resident #1) of 8 sampled residents. It was determined the facility's non-compliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Immediate Jeopardy (IJ) was related to State Operations Manual, Appendix PP, 483.12 (Freedom from Abuse, Neglect, and Exploitation) at a scope and severity of J. The IJ began on 08/19/2024 when maggots were observed to be imbedded in the body of Resident #1 by staff providing care, and pain was identified by the resident as the rationale for refusal of additional assessment and care. The Administrator and Nurse Consultants were notified of the IJ on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-12-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
F686 J Based on interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure care and services were provided to prevent new pressure ulcer development and promote healing of existing pressure ulcers including admission and ongoing wound care assessments, appropriate and alternative interventions, and resident understanding of consequences of refusal; specifically no surgical interventions under anesthesia were offered, no intravenous pain medication was offered, no anti-anxiety medication was offered, the Medical Director was not made aware of or involved in care, interventions, or resident education; the Administrator did not participate in resident communications or bedside care plan meetings, no one-on-one in person counseling was sought out, behavioral history or symptoms were not used in interventions, no attempt at a competency evaluation for mental instability was made for 1 (Resident #1) of 8 residents reviewed for wound care services to treat, heal, and prevent pressure injuries. It was determined the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-12-11 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a newly admitted resident, who continued to refuse activity of daily living (ADL) care and assistance, and assessment and treatment for pressure wounds, and all available remedies were provided to ensure the resident's mental and psychosocial health did not continue to deteriorate for 1 (Resident #1) of 8 residents reviewed for mental and psychosocial health, as evidenced by the failure to ensure a newly admitted resident's wounds were assessed, monitored, and treated to prevent death. It was determined the facility's non-compliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Immediate Jeopardy (IJ) was related to State Operations Manual, Appendix PP, 483.40 (Behavioral Health) at a scope and severity of J. The IJ began on 06/03/2024, when Resident #1 began refusing wound care, and the facility failed to provide effective interventions to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-12-11 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility document review, it was determined that the facility failed to accurately identify resident verbal, physical, or other self-directed behavior symptoms as potential indicators of mental instability for 1 (Resident #1) of 1 resident reviewed for significant change assessment. The findings include: A review of Resident #1 ' s admission Record, indicated the facility admitted Resident #1 on 05/20/2024 with diagnoses that included unspecified mood disorder, chronic pain, morbid obesity, malaise, and treatment refusal. Review of the Signification Change Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/23/2024, revealed Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact. No potential indicators for psychosis were identified, such as hallucinations [the perceptual experiences in the absence of real external sensory stimuli or delusions the misconception or beliefs that are firmly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of medication administration, interview, record review, facility document review, policy review, and the manufacturer's instructions, the facility failed to follow manufacturer's instructions during the administration of insulin for 1 (Resident #69) of 4 residents sampled for medication administration. The findings are: A review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/24/2025 revealed Resident #69 had a Brief Interview for Mental Status score of 15, which indicated the resident was cognitively intact. Resident #69 had active diagnoses which included renal insufficiency and diabetes mellitus. The resident also received daily injections of insulin A review of a Care Plan Report indicated Resident #69 had diabetes mellitus, with instructions to administer medications as ordered by the physician. A review of active Physician's Orders from 05/21/2025, revealed Resident #69 had diagnoses, which included: type 2 diabetes mellitus, with diabetic chronic kidney disease. Resident #69 had an order for a long-acting insulin to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-11 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure sufficient staffing to meet residents' needs as evidenced by not following the facility assessment staffing guidelines for 74 of 87 shifts reviewed from 11/10/2024 day shift through 12/07/2024 night shift. The findings include: Facilities are required to conduct and document facility-wide assessment annually and as needed with substantial changes to determine what resources are necessary to care for its residents on a day-to-day basis. These may include resident census, disease types, services required by licensed personnel, equipment, resident's physical limitations and required assistance, residents with cognitive or intellectual impairments, and staff required to meet the needs of the residents. A review of a facility policy titled, Facility Assessment, dated 10/01/2024, indicated, the facility had an average daily census of 90. Common diagnoses of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-11 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, facility document review, facility policy review, it was determined that the facility failed to maintain an account of all controlled substances for 1 (Medication Cart 300-Hall) of 5 medication carts reviewed for accounting of controlled substances; and maintain a record of controlled substances for 4 Residents on 2 medication carts (Resident #20, Resident #21, Resident #22, and Resident #23) of 5 medication carts reviewed for accurate records; and it was determined that the facility failed to ensure resident medications were administered within the specified time to ensure continued therapeutic status was maintained for 3 (Resident #26, # 27 and #28) of 3 residents who stated medications were not received. Findings include: A review of a facility policy and procedure titled, Medications Oral, revised on 11/22/2016, indicated use of equipment and supplies that included the medication administration record (MAR), a medication cup and medication. The procedure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews it was determined that the facility failed to keep medications safely secured for 1 medication cart of 1 medication cart reviewed for medication storage. A review of a facility policy titled, Medication Storage in the Facility, revised January 2018, indicated, Medications are stored safely and securely accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. Medication room, carts, and medication supplies are locked when not attended by persons with authorized access. During a concurrent observation and interview on 11/28/2024 at 6:13 AM, Registered Nurse (RN) #12 was seen passing medication at the end of 600-Hall. The medication cart was parked in the hallway outside suite 610. RN #12 took medication into room [ROOM NUMBER]-B. The medication cart was unlocked, Resident #9 ' s medication card was left sitting on top of the cart, and the computer screen was left open. RN #12 returned to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review, it was determined that the facility failed to ensure hand hygiene was performed during meal service for 1 dining room of 4 dining rooms observed during meal service. This failed practice had the potential to affect all residents receiving meals in the 100-hall dining room. Findings include: A review of a facility policy titled, Hand Hygiene, dated 11/22/2017, indicated the primary means of preventing infections was hand hygiene and handwashing/hand hygiene procedures were to be followed by all personnel to prevent spread of infections to residents and others. During an observation on 11/29/2024 at 5:39 PM, Nursing Assistant (NA) #9 removed a meal tray from the insulated cart and served a meal to a resident, removed items from the tray and placed on table, removed lids. NA #9 repeated this process, serving 7 residents in the 100-hall dining room. NA #9 did not perform hand hygiene prior to removing the first tray or between meal trays, during the observation. During an observation on 11/29/2024 at 5:39 PM, Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen. These failed practices had the potential to affect 92 residents who received meals from the kitchen. The findings are: During an observation of the dry goods storage area on 06/10/2024 at 11:14 AM, 3 plastic gallon jugs of red vinegar with a use by date of 09/13/2023 were located on a bottom shelf. On 06/10/2024 at 11:18 AM, ten individual serving containers of cocktail sauce with a use by date of 06/02/2024 were located on the second metal shelving unit, inside a box containing mustard and ketchup packets. On 06/10/2024 at 11:52 AM, a sealed plastic bag containing an open package of Italian seasoning with a use by date of 05/21/2024 was located on the second metal shelving unit. On 06/10/2024 at 11:55 AM, fourteen bags of corn chips with a use by date of 06/04/2024 were located on the top self of the third shelving unit. The Surveyor asked the Dietary Manager (DM) if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to ensure staff did not stand over residents while assisting with meal service to maintain and promote dignity for 1 (Resident #26) of 1 sampled resident. The findings are: A review of the Residents Rights, not dated, and part of the admission Packet, indicated, This facility will promote and protect the rights of every individual resident. Each resident in this facility has the right to receive treatment without discrimination as to race, color, religion, sex, national origin, age, disability, or source of payment. Each resident has the right to be treated with consideration, respect and full recognition of dignity and individuality. A review of an admission Record indicated the facility admitted Resident #26 with a diagnosis that included dementia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/15/2024, revealed Resident #26 had a Brief Interview for Mental Status (BIMS) score of 2, which indicated the resident had severe cognitive impairment. Resident required setup or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-13 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure privacy was maintained for 2 (Resident #46, and #392) sampled residents due to personal health information left unattended in public areas. The findings are: 1. On 06/11/2024 at 10:00 AM, the Administrator provided a document titled Resident Rights documenting, .The Right to Privacy and Confidentiality, including the right to: .To know they are assured private and confidential treatment of all information contained in their medical records, including photographs, and that their consent, or the consent of their legal representative, is required for the release of information to persons not otherwise authorized to receive it . 2. Review of the Medical Diagnosis portion of Resident #46's electronic health record revealed diagnoses of cerebral edema, chronic kidney disease, and dementia. a. The Significant Change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/18/2024 indicated a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure necessary services were provided in a timely manner to maintain good hygiene for 1 (Resident #21) sampled resident that was unable to carry out personal care without assistance. The findings are: 1. Review of the Medical Diagnosis portion of Resident #21's electronic health record revealed diagnoses of depressive disorders, bipolar disorder, and rheumatoid arthritis. a. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/09/2024 indicated a Brief Interview for Mental Status (BIMS) score of 15 (13-15 suggest cognitively intact). Section H indicated Resident #21 was occasionally incontinent of urine. b. A Care Plan, revised 04/12/2021, indicated Resident #21 had an activity of daily living self-care performance deficit related to arthritis, and required supervision/ setup help of 1 staff for toilet use. c. A Care Plan, revised 04/24/2023, indicated Resident #21 had functional bladder incontinence and instructed staff to clean the perineal area with each incontinence episode.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure the residents environment was free from accidents and hazards to prevent possible ingestion and or injury for 2 (Resident #49 and #56) of 2 sampled residents; and failed to ensure chemicals and handheld razor blades were stored and contained properly; and failed to ensure a smoking assessment was obtained for 1 (Resident #295) of 1 sampled resident. The findings are: Review of the Resident Rights, no date, from the admission packet indicated, The facility will promote and protect the rights of every individual resident. In addition, each resident in this facility has the following rights: receive adequate and appropriate medical care, nursing care, protective and support services, and personal cleanliness in a safe and clean environment. A review of the Safety Data Sheet: Soothe & Cool Moisture Barrier Ointment, dated 05/30/2015, indicated, Causes eye irritation. May be harmful if swallowed. A review of the Safety Data Sheet:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 15 citations
- Potential for harm · Ecited before2024-06-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure controlled narcotics were properly documented when acquired from the pharmacy to prevent the risk of misappropriation, and to ensure a record of receipt and disposition was in place for Ativan oral concentrate in 1 of 2 medication rooms. This failed practice had the potential to affect 5 sampled Residents (Residents #12, #56, #73, #79, and #342) of 21 residents with a physician's order for Ativan. The findings are: 1.a. On 06/11/2024 at 11:15 AM, the Surveyor asked Registered Nursing (RN) #1 to see documentation of the emergency kit medications from the narcotic box from the 100/200/300 Hall medication room, for the following medications: a. Ativan 2mg/ml (milligram/milliliter), 30ml unopened vial. b. Ativan oral concentrate 1mg/0.5 ml 5 syringes c. Ativan 2mg/ml injectable is out of stock. b. On 06/11/2024 at 11:21 AM, Registered Nurse (RN) #1 reviewed the narcotic book and told the surveyor there was no documentation for Ativan oral concentration in the narcotic book. The surveyor asked about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to ensure medications were stored in accordance with state laws and accepted standards of pharmacy practice for 3 (Resident #49, #72, and #342) of 3 sampled residents; and the facility failed to ensure a narcotic box was double locked to prevent the possible misappropriation, ingestion and or injury. The findings are: 1. A review of the Safety Data Sheet: Betadine Solution Swab sticks, dated April 13, 2015, indicated, This product is a topical microbicide. Not for oral use. Causes mild skin irritation. Avoid contact with skin, eyes, or clothing. A review of the Safety Data Sheet: [Name Brand] Ultra Powder Collagen Wound Dressing, dated 10/19/2022, indicated, Handling and Storage: Always wear recommended personal protective equipment. Avoid inhaling product. Avoid contact with eyes. A review of an admission Record indicated the facility admitted Resident #49 with diagnoses of muscle wasting and dementia. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/22/2024, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews the facility failed to ensure hand hygiene/change gloves was performed to prevent the spread of disease and or infections during meal service for 1 (Resident #26) of 1 sampled residents; and failed to ensure hand hygiene was performed during medication administration for 2 (Resident #69 and #392) of 2 sampled residents; and failed to ensure hand hygiene / change gloves was performed and clean items were not contaminated during incontinent care for 2 (Resident #82 and #28) of 2 sampled residents. The findings are: Review of a facility policy, Handwashing/Hand Hygiene, dated 11/22/2017, revealed, This facility considers hand hygiene the primary means to prevent the spread of infections. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. An alcohol-based hand rub may be used if no visible soiling. Hand hygiene is the final step after removing and disposing of personal protective equipment. The use of gloves does not replace hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-13 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to maintain a safe and functional environment to prevent possible injury, as evidenced by failure to ensure a night light cover was provided for 2 (Resident #33 and #92) of 2 sampled residents; and failed to ensure the vinyl flooring was maintained on the 300 hall secure unit. The findings are: On 06/10/2024 at 1:57 PM, the doorway threshold in room [ROOM NUMBER] had 42 inches by 2 inches of vinyl tile missing, leaving a gap in the floor. The doorway threshold in room [ROOM NUMBER] had black electrical tape peeling and loose. There was a 1/4-inch gap. On 06/10/2024 at 1:59 PM, the doorway threshold in room [ROOM NUMBER] had 6 inches by 2 inches of vinyl tile missing, leaving a gap in the floor. On 06/10/2024 at 2:00 PM, the doorway threshold in room [ROOM NUMBER] had 6 inches by 2 inches of vinyl tile missing, leaving a gap in the floor. On 06/12/2024 at 5:11 AM, the doorway threshold in room [ROOM NUMBER] had 6 inches by 2 inches of vinyl…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-13 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility document review, it was determined the facility failed to coordinate with the state designated office to get evaluation of resident to ensure resident received designated services for 1 (Resident #44) of 2 resident reviewed for Preadmission Screening and Resident Review (PASARR). Findings include: A review of the [State Designated Professional Associates], letter dated 06/16/2023, indicated Resident #44, Has been approved for nursing home placement by OLTC (Office of Long-Term Care) and may enter nursing home of his/her choice. The letter instructed the facility, You must contact [State Designated Professional Associates] with the Client's admission Date in order to receive your client's completed PASARR evaluation. A review of the admission Record, indicated the facility admitted Resident #44 on 06/27/2023 with diagnoses that included schizophrenia and other recurrent depressive disorders. The admission Minimum Data Set (MDS), with an Assessment Reference Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and record review the facility failed to ensure that oxygen order included parameters for 1 of 1 Resident #12 receiving oxygen to prevent respiratory complications. The findings are: 1. Review of the Medical Diagnosis portion of Resident #12's electronic health record revealed diagnoses of heart failure, chronic kidney disease, and type 2 diabetes mellitus. a. Review of the Significant Change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/22/2024 revealed a Brief Interview for Mental Status (BIMS) score of 6 (0-7 indicates severe cognitive impairment). b. Review of a Physician's Order dated 01/29/2024 revealed, Oxygen PRN (as needed) for SAT (oxygen saturation) under 90 as needed for shortness of breath and low SAT. c. On 06/10/2024 at 11:29 AM, Resident #12 was observed receiving oxygen at 1.5 liters via nasal cannula. d. On 06/11/2024 at 8:30 AM, Resident #12 was observed receiving oxygen at 1.5 liters via nasal cannula. e. On 06/12/2024 at 01:35 PM, Resident #12 was observed to be receiving oxygen at 1.5 liters via nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents sitting at the same table were assisted with meals to promote dignity and respect for 4 (Residents #12, #20, #62, and #80) residents. This failed practice had the potential to affect 6 residents who need assistance with meals as documented on a list provided by the Administrator on 5/18/2023 at 9:13 a.m. The findings are: 1. On 05/14/23 at 1:12 PM, observed Resident #12 sitting up in a wheelchair at a table in the 300-hall dining area. Certified Nurse Assistant (CNA #1) was sitting at an adjacent dining table feeding another resident. CNA #1 stood up, walked to the table where Resident # 12 was sitting, picked up Resident #12's spoon, put it in Resident #12's hand, and told her to eat. CNA #1 stood to the side of Resident #12. CNA #1 did not sanitize hands between residents. CNA #1 did this two times during the observation. 2. On 05/14/2023 at 12:42 PM, Resident #62, Resident #80, and Resident #20 were seated at a round table in the main dining room located near the main entrance of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-18 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were assessed to safely self-administer medications for 1 (Resident #58) of 32 sampled residents. The findings are: 1. Resident #58 had a diagnosis of chronic obstructive pulmonary disease, asthma, and sepsis. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/28/2023 documented the resident scored 15 (13-15 cognitively intact) on the Brief Interview for Mental Status (BIMS). 2. A physician order with a start date of 5/5/2023 documented, .Albuterol Sulfate Inhalation Nebulization Solution (2.5 mg (milligrams) /3 ml (milliliters)) 0.083% (Albuterol Sulfate) 3 ml inhale orally four times a day . 3. A physician order with a start date of 5/5/2023 documented, .Ipratropium Bromide Inhalation Solution 0.02 % (Ipratropium Bromide) 3 ml inhale orally four times a day . 4. A care plan with a revision date of 1/30/2023 documented, .has asthma .assist resident in identifying asthma triggers and strategies for prevention .educate resident/family/caregivers regarding side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-18 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' individualized care plans were updated to ensure appropriate care was received for 3 (Residents #53, #54, and #58) of 32 sampled residents who had a new service or level of care ordered or provided. The findings are: 1. Resident #53 had a diagnosis of Dysphagia, Hypertension, and type 2 Diabetes Mellitus. The admission Minimum Data Set (MDS) dated [DATE] documented the resident scored 13 (13-15 cognitively intact), on the Brief Interview for Mental Status (BIMS). a. On 05/15/23 at 8:21 a.m., observed Resident # 53 sitting in a wheelchair in his room. An open can of [NAMED] smokeless tobacco and an open can of [NAMED] smokeless tobacco was observed on resident bedside table. Resident #53 had a black substance in his mouth and used a styrofoam cup to spit the black substance into. The Surveyor asked Resident #53 is that dip? Resident #53 replied, Yes, I have been chewing since I was [AGE] years old. b. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure smokeless tobacco was contained and out of reach of cognitively impaired residents to prevent the potential accidental ingestion of hazards. This failed practice had the potential to affect 2 (Resident #53 and #54) cognitively impaired residents who ambulated by any means according to a list provided by the Director of Nursing (DON) on 5/18/2023 at 11:08 a.m. The findings are: 1. Resident #53 had a diagnosis of dysphagia, and hypertension, and type 2 diabetes mellitus. The admission Minimum Data Set (MDS) dated [DATE] documented the resident scored 13 (13-15 cognitively intact) on a Brief Interview of Mental Status (BIMS). a. On 05/15/23 at 8:21 a.m., observed Resident # 53 sitting in a wheelchair in his room. An open can of [NAMED] Fine Cut smokeless tobacco and an open can of [NAMED]Fine Cut smokeless tobacco was observed on the bedside table. Resident #53 had a black substance in the mouth and used a Styrofoam cup to spit the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents had an order for oxygen administration for 1 (Resident #58) resident; and failed to ensure residents received oxygen was administered at the physician prescribed rate for 1 (Resident #54) resident; and failed to ensure residents oxygen tubing was changed based on the physicians order for 1 (Resident #75) of 8 sampled residents: and the facility failed to ensure nebulizer masks were contained when not in use for 1 (Resident #54) of 7 sampled residents who had orders for updraft/nebulizer treatments according to a list provided by the Administrator on 5/18/2023 at 9:13 a.m. 1. Resident #54 had a diagnosis of Heart Failure, Alzheimer's Disease, and Respiratory Failure. The Quarterly Minimum Data Se (MDS) with an Assessment Reference Date (ARD) of 3/8/2023 documented the resident scored 8 (8-12 moderately impaired) on the Brief Interview for Mental Status (BIMS). a. A physician order with a start date of 11/30/2022 documented, .02 (oxygen) at 2-4 L/M (liters per minute) NC (nasal cannula) PRN (as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 (Hall 100) of 5 medication carts was locked and failed to ensure medication was locked in a secure location for 1 (Resident #54). This practice had the potential to affect 1 (Resident #47) of 1 cognitively impaired residents who ambulate by any means as documented on a list provided by Director of Nursing (DON) on 5/18/2023 at 11:08 a.m. The findings are: 1.Resident #54 had a diagnosis of heart failure, Alzheimer's disease, and respiratory failure. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 3/8/2023 documented the resident scored 8 (8-12 moderately impaired) on the Brief Interview for Mental Status (BIMS). a. On 05/14/2023 at 12:16 p.m., Resident # 54 lying in bed with eyes closed. A bottle of anti-fungal powder was observed on the resident bed side table. b. On 05/16/2023 at 1:35 p.m., the Surveyor asked Certified Nursing Assistant (CNA) #6, where are bottles of anti-fungal powder supposed to be stored when not in use? CNA #6 replied, in the medication cart or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure food items stored in the refrigerator, freezer and dry storage areas were sealed or covered and were stored in accordance with the manufacturer's instructions; staff washed their hands between dirty and clean tasks and before handling clean dishes or food items; ice machines were maintained in clean and sanitary condition; and cold food items were maintained at or below 41 degrees Fahrenheit (F). while awaiting service to prevent potential food borne illness for residents who received meals from 1 of1 kitchen. These failed practices had the potential to affect 105 residents who received meals from the 1 of 1 affected kitchen (total census:105), as documented on a list provided by the Administrator on 5/18/2023 The findings are: 1. On 05/14/23 at 11:15 AM, The following observations were made in the walk-in refrigerator. a. An opened zip lock bag that contained slices of ham was inside a pan on a shelf in the walk-in refrigerator. The bag was not sealed. b. An opened zip lock that contained diced turkey…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene before, during, and after assisting residents with meals/meal trays for 4 of 4 (Resident #20, #40, #62, and #80) sampled residents observed during meal service and this failed practice had the potential to affect 104 residents as documented on the Resident Census and Conditions provided by the Director of Nursing (DON) on 5/14/2023 at 11:08 a.m.; and the facility failed to ensure staff performed hand hygiene before performing flushing an intravenous (IV) line for 2 of 2 (Resident #62 and #94) sampled residents with IV therapy; and the facility failed to ensure staff perform hand hygiene prior to performing/emptying a suprapubic foley catheter to prevent the spread of infection for 1 of 1(Resident #84) sampled residents with a catheter. This failed practice had the potential to affect 4 residents as documented on the Resident Matrix provided by the Director of Nursing (DON) on 5/14/23 at 11:08 AM. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to provide Resident #78, who is unable to carry out Activities of Daily Living (ADL's) the necessary services to promote and maintain good grooming and personal hygiene. This had the potential to affect 8 sampled residents (R#84, R#25, R#20, R#7, R#47, R#53, R#80, and R#62) out of 19 Residents who were dependent on staff for ADL care. 1. Resident #78 had diagnoses of neurocognitive disorder with Lewy Bodies and Type 2 Diabetes Mellitus. A Minimum Data Set (MDS) with an annual review date (ARD) of February 14, 2023, had a Staff Assessment for Mental Status with extensive assistance with dressing and personal hygiene with 2-person support and assistance. a. On 05/14/23 at 12:14 PM, The Surveyor observed Resident #78 sitting in a recliner in the resident room. Resident #78s hair was not combed, was flat on the back side of the head and appeared to be tangled. Resident #78 also had a large number of visible white whiskers on her chin. b. On 05/15/23 at 02:13 PM, The Surveyor observed Resident # 78 sitting in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$77,541 in federal fines across 3 penalties.
- $25,847 — penalty dated 2024-12-11
- $25,847 — penalty dated 2024-12-11
- $25,847 — penalty dated 2024-12-11
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CENTRAL ARKANSAS NURSING CENTERS — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 3.6 | -2.6 vs chain |
| Health inspection | 1 of 5 | 3.2 | -2.2 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.2 | -0.2 vs chain |
The other 37 homes this chain runs (chain average 3.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MORTON, MICHAEL | Individual | DIRECT OWNERSHIP INTEREST; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 08/25/2025 |
| KRAMER, JESSICA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/20/2004 |
| JAMESTOWN ESTATES, LLC | Organization | ADP OF THE SNF | since 12/12/2024 |
| NURSING CONSULTANTS INC | Organization | ADP OF THE SNF | since 08/25/2025 |
| NAEEM, BILAL | Individual | ADP OF THE SNF | since 12/10/2024 |
| NORSWORTHY, DAVID | Individual | ADP OF THE SNF | since 08/01/2025 |
CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.9M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045435. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.