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Briarcrest Nursing Center

5648 East Gotham Street, Bell Gardens, CA 90201 · For profit - Partnership · 135 certified beds · (562) 927-2641 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2024Behavioral-health or dementia-care citation — no harm found (F0740)2 immediate-jeopardy citations$78,684 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (96) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $78,684 in federal fines (most recent 2025-03-01)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
5985 Florence Ave · (323) 562-2900 · Call to confirm hours
Pharmacy
7625 Eastern Ave Ste E · (562) 381-0048 · Call to confirm hours
Grocery
7941 Eastern Ave · (562) 928-1232 · Call to confirm hours
Park
5322 Clara St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.6%10.2%15.4%better
Long-stay residents who lose too much weight2.5%4.0%5.4%better
Long-stay residents with a catheter left in their bladder1.8%0.8%0.9%worse
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms10.0%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened3.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication9.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers7.7%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.6%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine99.2%93.2%79.4%better
Short-stay residents rehospitalized after admission15.6%23.0%22.6%better
Short-stay residents with an outpatient ER visit5.5%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.332.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.151.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.2%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
42.4%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 42.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 35% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.2%CMS range 27.6–61.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 7.9–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.371.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.58
RN hours/ resident / day
1.33
LPN hours/ resident / day
2.51
Aide hours/ resident / day
4.41
Total nurse hours/ resident / day
0.48
RN hoursweekends
43.1%
Total nursing turnover
52.6%
RN turnover

How full it usually is: this home is certified for 135 beds and averages 124.2 residents a day — about 92% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.10 hrs/resident/day on weekends vs 4.54 on weekdays — 10% thinner on weekends. RN hours go from 0.62 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2026-06-04)
15
at the previous standard inspection (2025-03-13)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

96 citations, most serious first. The 14 most serious are shown; the remaining 82 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-03-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safety of one of eight sampled residents (Resident 1) at risk for wandering by failing to: 1. Ensure the front and back exit doors were monitored, after the front lobby exit door alarm was activated by Resident 1 on 2/24/2025 at 7:43 p.m. 2. Closely monitor Resident 1's whereabouts in the facility after he attempted to leave from the front exit door on 2/24/2025 at 7:43 p.m. 3. Educate Resident 1 on the risk of leaving the facility after his first elopement (the act of leaving a facility unsupervised and without prior authorization) attempt on 2/24/2025 at 7:43 p.m. 4. Ensure the facility's back exit door alarm was activated on 2/24/2025. As a result, Resident 1 eloped from the facility's back exit door on 2/24/2025 at 7:47 p.m., four minutes after activating the front exit door alarm. On 2/28/2025 at 2:15 p.m., an Immediate Jeopardy ([IJ], a situation in which the facility's noncompliance with one or more requirements of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2024-06-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Maintain residents' room temperatures in a range of 71 to 81 degrees (unit of measurement) Fahrenheit (F, a scale of temperature) for 9 out of 9 resident rooms (Rooms 106, 128, 129, 130, 132, 133, 134, 135, and 136). 2. Implement the facility's contingency plan (involves making various decisions as an organization before an emergency happens) when the air conditioning (A/C) unit became inoperable on 6/22/2024 affecting 9 out of 9 resident rooms (Rooms 106, 128, 129, 130, 132, 133, 134, 135, and 136). 3. Implement cooling measures to keep residents comfortable for 10 out of 10 residents (Resident 1, 2, 12, 13, 25, 26, 27, 28, 29, and 30) when the A/C unit became inoperable on 6/22/2024, a total of 3 days. These deficient practices put the residents in the affected rooms at risk for dehydration (excessive loss of body water) and/or heat stroke (internal body heat with complications involving the central nervous system that occur after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the following for two of four sampled residents (Resident 23 and Resident 66). 1. Certified Nursing Assistant (CNA) 4 used a two person assist when performing perineal care ([peri care] the washing of the genitals and anal area) and repositioning for Resident 23. 2. The call light was within reach and fall mats were provided for Resident 66. This failure resulted in Resident 23 falling from the bed, sustaining a bilateral (pertaining to both sides) femur fractures (broken thighbone, a serious injury, often requiring surgery and extensive rehabilitation, and is typically caused by high-impact trauma like car accidents or falls) which required surgical intervention at a general acute care hospital (GACH). This failure also resulted in Resident 23 undergoing a right and left right femur open reduction internal fixation surgery (a surgical procedure used to treat severe fractures or dislocations by realigning the broken bones and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services to prevent a fall for one of four sampled residents (Resident 1) by failing to: 1. Ensure Certified Nursing Assistant (CNA 1) provided a two-person physical assist (help from two persons) when using a Hoyer Lift (mechanical lift- a device used to transfer residents from a bed to a chair or other similar places) to transfer Resident 1 from the bed to a Geri-chair (padded chair to provide comfort and support for people with limited mobility). This deficient practice caused Resident 1 to fall and sustain an acute (immediate) fracture (broken bone) of the fifth cervical (relating to the neck) (C5) vertebra (bone in the spine). Resident 1 was transferred to a general acute care hospital (GACH) for evaluation and treatment. Findings: During a review of Resident 1's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 1 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure opened and refrigerated soup was disposed of within three days, and frozen hashbrowns were covered and sealed for 104 medically compromised and vulnerable residents who received food from the kitchen.These deficient practices had the potential to place residents at risk for foodborne illness (an illness caused by food contaminated with bacteria, viruses, and other toxins).Findings:During a concurrent observation and interview on 6/1/2026 at 8:50 a.m. with the Dietary Supervisor (DS) in the kitchen, a container labeled chicken noodle soup 5/25/2026 was observed in the refrigerator. The DS stated the chicken noodle soup should not have been in the refrigerator and should have been discarded three days after being opened. An opened bag of hashbrown potatoes was observed in the freezer, not fully closed. The DS stated the bag should have been sealed The DON stated the potatoes appeared freezer burned (when frozen foods are exposed to cold, dry air, causing them to dehydrate, often resulting in ice crystal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate respiratory monitoring, documentation, and assessments were completed, and oxygen signage was posted for one of three sampled residents (Resident 11) when the facility failed to ensure:a. Resident 11's oxygen administration was documented.b. Resident 11's Oxygen saturation (O2 sat- measurement of percentage of oxygen in your blood) was monitored every shift.c. Resident 11's oxygen care plan was developed to address Resident 11's continuous oxygen use.d. Display a No Smoking/Oxygen in Use sign at a resident room entrance where an oxygen concentrator (a medical device that provides oxygen-enriched air to help people breathe) was in use.These deficient practices had the potential to place Resident 11 at risk of delayed assessment, identification of respiratory complications, and delayed care. This deficient practice also had the potential to place all 132 residents residing in the facility, visitors, and staff at risk of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the medication refrigerator within the required temperature range for the storage of medications intended for resident use in one of one medication refrigerators reviewed.This deficient practice had the potential to compromise the stability, potency, and effectiveness of stored medications, placing residents at risk of receiving medications that may not provide the intended therapeutic effect and potentially adversely affecting their health and safety.Findings: During a concurrent observation and interview on 6/2/2026 at 12:40 p.m., with Licensed Vocational Nurse (LVN) 4, in Medication room [ROOM NUMBER], LVN 4 stated that the refrigerator was designated for storing newly received medications that required refrigeration before resident use. Upon opening the refrigerator, the internal thermometer displayed a temperature of 28 degrees Fahrenheit (a temperature scale). The refrigerator temperature log, which was attached to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents (Resident 73) was informed of the reason for being restricted from the nursing station. This deficient practice had the potential to violate Residents 73's rights, and potentially cause emotional distress and feelings of disrespect, resulting in a loss of dignity and self-worth.Findings:During a review of Resident 73's admission Record, the admission Record indicated Resident 73 was originally admitted on [DATE] and readmitted on [DATE]. Resident 73 diagnoses included type 2 diabetes (a chronic condition where the body resists insulin or fails to produce enough, causing high blood sugar), left acetabulum fracture (a broken part of the left hip socket that helps hold the leg bone in place), and bilateral hearing loss.During a review of Resident 73's Minimum Data Set (MDS- a resident assessment tool), dated 5/6/2026, the MDS indicated Resident 73's cognitive skills for daily decision making (the ability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled Psychotropic Medication Use/Informed Consent dated 3/2024, for two of seven sampled residents (Resident 14 and Resident 56) when the facility failed to ensure:1. Resident 14's informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) was obtained for Depakote (a psychotropic medication that affect the mind, emotions, and behavior) prior to initiation.2. Resident 56's informed consent for Duloxetine (used to treat depression, generalized anxiety disorder, and various forms of chronic pain) was updated with the correct indication.These deficient practices had the potential to result in Residents 14 and 56's rights not being honored by not being able to participate in care and be fully informed of psychotropic (drugs that treat mental health disorders, affecting mood, thoughts, and behaviors) medication use.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was notified in a timely manner of a resident's repeated refusal of a prescribed medication and an ordered ammonia (a blood test used to measure the amount of ammonia [a waste product] in the blood) level laboratory test for one of two sampled residents (Resident 40). This deficient practice resulted in Resident 40's physician not being informed of Resident 40's repeated refusals, and placed Resident 40 at risk for delayed assessment, delayed intervention, treatment, unmanaged change of condition, and potential adverse outcomes related to lack of physician oversight of the laboratory monitoring. Findings: During a review of Resident 40's admission Record, the admission Record indicated Resident 40 was admitted to the facility on [DATE]. Resident 40's diagnoses included dementia (a progressive state of decline in mental abilities), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure comprehensive care plans were developed for three of three sample residents (Resident 84, Resident 53, and Resident 40) addressing the following:1. Resident 84's use of oxygen therapy.2. Resident 53's use of pioglitazone (medication used to help lower blood sugar), metformin (medication used to help lower blood sugar), and glargine (medication given by injection that helps lower blood sugar).3. Resident 40's use of midodrine (medication used to raise blood pressure).These deficient practices had the potential to place Residents 84, 53, and 40 at risk for complications related to breathing, blood sugar control, and blood pressure management due to unmet care needs, inadequate monitoring of treatment, and lack of established therapeutic goals.Findings: 1. During a review of Resident 84's admission Record, the admission Record indicated, the facility admitted Resident 84 on 5/20/2022 with diagnoses including chronic obstructive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure there was a physician order for oxygen use for one of one sampled resident (Resident 84) who was receiving oxygen.This failure had the potential to result in Resident 84 experiencing respiratory complications, including excessive oxygenation and carbon dioxide retention (build up the body's natural waste gas in the bloodstream.During a review of Resident 84's admission Record, the admission Record indicated, the facility admitted Resident 84 on 5/20/2022 with diagnoses including chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), pleural effusion (excess fluid in the space between your lungs and the inside of your chest wall), chronic pulmonary edema (buildup of excess fluid in the tiny air sacs of in the lungs), and asthma (lung condition where the airways swell, tighten, and fill with mucus).During a review of Resident 84's History and Physical (H&P), dated 5/15/2026, the H&P indicated Resident 84 can make needs known but cannot make medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two staff-dependent sampled residents' (Resident 46 and Resident 12) fingernails were trimmed and maintained in a clean manner.This deficient practice had the potential to result in a negative impact on Resident 46 and Resident 12's quality of life and self-esteem, and had the potential to result in sustaining skin injury from scratching and developing an infection. Findings: 1. During a review of Resident 46's admission Record, the admission Record indicated Resident 46 was initially admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 46's diagnoses included bilateral osteoarthritis of knee (arthritis in both knees, causing pain and stiffness), dementia (a progressive state of decline in mental abilities), and dysphagia (difficult swallowing). During a review of Resident 46's Minimum Data Set (MDS – a resident assessment tool), dated 3/20/2026, the MDS indicated Resident 46's cognitive skills for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of two sampled residents' (Resident 18 and Resident 21) room was free of accidents and hazards when Resident 18's headboard was observed broken and hanging away from the bed frame, and Resident 21's smoking assessment was not updated and smoking paraphernalia was not appropriately stored. These deficient practices placed Resident 18 and Resident 21 at risk for injury and an unsafe environment. Findings: 1. During a review of Resident 18's admission Record, the admission Record indicated Resident 18 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 18's diagnoses included dementia (a progressive state of decline in mental abilities), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) and muscle weakness. During a review of Resident 18's History and Physical (H&P), dated 7/31/2025, the H&P indicated Resident 18 had fluctuating capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 82 citations
  • Potential for harm · D2026-06-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the urine characteristics and document urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) care for one of one sampled residents (Resident 127), with an indwelling urinary catheter.These deficient practices had the potential to lead to delayed treatment and identification of urinary tract infections (UTI- an infection in the bladder/urinary tract) and improper urinary catheter management for Residents 127.Findings:During a review of Resident 127's admission Record, the admission Record indicated Resident 127 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 127's diagnoses included neuromuscular dysfunction of bladder (a bladder problem caused by damaged nerves that makes it hard to control when urinate), dependence on respiratory ventilator (a medical device to help support or replace breathing), and urinary tract infection (UTI- an infection in the bladder/urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that feeding assistance was provided to one of four sample residents (Resident 2) who required feeding assistance with meals.This deficit practice placed Resident 2 at risk for choking, aspiration (accidental inhalation of food, liquid, or stomach contents into the airway), inadequate nutritional and fluid intake, weight loss, dehydration, and a decline in overall health status.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2's diagnoses included dysphagia (difficulty swallowing), lack of coordination, dementia (a progressive state of decline in mental abilities), hypertension (high blood pressure), and acute respiratory failure with hypoxia (a life-threatening medical emergency where the lungs cannot adequately oxygenate the blood).During a review of Resident 2's Minimum Data Set (MDS, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility's consultant pharmacist's Medication Regime Review (MRR- a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication, to the physician) recommendations for ammonia level (a blood test used to measure the amount of ammonia [a waste product] in the blood) laboratory test were completed for two of two sampled residents (Residents 14 and 40). This deficient practice resulted in Residents 14 and 40's recommended blood laboratory tests not being performed and had the potential to place the residents at risk for delayed identification and treatment of elevated ammonia levels and adverse drug reaction. Cross reference F580Findings: a. During a review of Resident 14's admission Record, the admission Record indicated Resident 14 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) and Midodrine (medication used to treat hypotension [low blood pressure]) were administered within the ordered parameters (specific, measurable, and objective clinical criteria set by a healthcare provider that dictate when a medication should be given, withheld, or adjusted) for two of three sampled residents (Residents 8 and 40). This deficient practice placed Resident 8 at risk for hypoglycemia (low blood sugar) and related complications, and placed Resident 40 at risk for an unsafe increase in blood pressure, headache, dizziness, slow heart rate, and other adverse effects related to medication administration outside of ordered parameters. Findings: 1. During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was admitted to the facility on [DATE]. Resident 8's diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 101) who was prescribed a fortified diet (diet enhanced to increase caloric content) was served a fortified lunch.This deficient practice had the potential to place Resident 101 at risk of decreased caloric intake and unmet nutritional needs.Findings:During a review of Resident 101's admission Record, the admission Record indicated Resident 101 was admitted to the facility on [DATE]. Resident 101's diagnoses included hypertension (HTN- high blood pressure), dysphagia (difficulty swallowing) and dementia (a progressive state of decline in mental abilities).During a review of Resident 101's History and Physical (H&P) dated 2/28/2026, the H&P indicated Resident 101 had fluctuating capacity to understand and make decisions.During a review of Resident 101's Minimum Data Set (MDS- a resident assessment tool) dated 3/6/2026, the MDS indicated Resident 101 had severe cognitive (ability to think and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow Enhanced Barrier Precautions (EBP- an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs] in nursing homes) protocol for one of four residents (Residents 107) by not wearing the required personal protective equipment (PPE- clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when providing care to Resident 107.This deficient practice placed Resident 107 and other residents at increased risk for infections.Findings:During a review of Resident 107's admission Record, the admission Record indicated Resident 107 was admitted to the facility on [DATE]. Resident 107's diagnoses included dementia (a progressive state of decline in mental abilities), hyperlipidemia (high cholesterol), dysphagia (difficulty swallowing), urinary tract infection (UTI, an infection in the bladder/urinary tract) and metabolic encephalopathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the resident with an appropriate call light system that accommodated the resident's physical limitations for one of six sampled residents (Resident 95). This deficient practice resulted in Resident 95 being unable to independently summon staff assistance and placed the resident at risk for delayed response to care needs, delayed assistance, unmet needs, and potential injury due to inability to effectively communicate the need for assistance. Findings: During a review of Resident 95's admission Record, the admission Record indicated Resident 95 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 95 diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), and dementia (a progressive state of decline in mental abilities). During a review of Resident 95's History and Physical (H&P), dated 10/31/2025, the H&P indicated Resident 95 did not have the capacity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plan interventions were documented every shift for one out of three sampled residents (Resident 1) who was identified as a fall risk. This deficient practice resulted in Resident 1 suffering a fall on 5/5/2026 and sustaining a fracture (broken bone) to the right medial orbital wall (thin bone separating the eye socket from the sinuses). Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included cerebral infarction (ischemic stroke, occurs when a blood vessel in the brain becomes blocked or severely narrowed), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis (partial weakness or the inability to move one entire side of the body), aphasia (a disorder that makes it difficult to speak), gastrostomy status (a surgical opening fitted with a device to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the protection of residents' privacy and confidentiality when Certified Nursing Assistant (CNA) 2 recorded and photographed two of two sampled residents (Resident 1 and Resident 2) without Residents 1 and 2's knowledge or consent on her cell phone. CNA 2 shared the recordings and photographs with CNA 1.This deficient practice resulted in a violation of Resident 1 and Resident 2's rights to privacy and confidentiality, and placed Resident 1 and Resident 2 at risk for unauthorized disclosure of protected health information, loss of dignity, and emotional distress.Findings:a. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included paraplegia (loss of movement and/or sensation, to some degree, of the legs ), depression (a common but serious, treatable mental illness characterized by persistent sadness, loss of interest in activities, and low…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure (P&P) titled, Change in a Resident's Condition or Status, which indicated the nurse would notify the resident's attending physician (PCP) for changes in condition for one of three sampled residents (Resident 2) when:Registered Nurse (RN) 1 identified a discoloration/bruise to Resident 2's left hip area on 3/14/2026. Resident 2 alleged that on 3/14/2026, she was hit by a Certified Nurse Assistant (CNA).This failure had the potential to result in delayed medical care for Resident 2 and had the potential to negatively affect the resident's psychological and physical well-being. Cross Reference F842Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2's diagnoses included fracture (broken bone) of right femur (thighbone), dementia (a progressive state of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a Bed-Hold (a resident's right to keep a bed vacant and available for seven days after their transfer to the hospital [GACH] in anticipation of their return to the facility) written notification as indicated in its policy and procedure (P&P) titled, Bed-Holds and Returns to one of three residents (Resident 3), who was transferred to the GACH on 3/10/2026.This failure had the potential to violate Resident 3's right to a bed-hold and result in the resident's inability to return to his home at the facility. Findings:During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and was readmitted on [DATE]. The admission Record indicated Resident 3's diagnoses included respiratory failure (a serious condition that makes it difficult to breath on your own) with hypoxia (low levels of oxygen in the body's tissues).During a review of Resident 3's History and Physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate clinical medical records, for one of three sampled residents (Resident 2) by failing to:Ensure Registered Nurse (RN) 1 documented Resident 2's full body (head-to-toe) assessment and skin discoloration/bruise identified on 3/14/2026 in the resident's medical records.Ensure RN 1 did not document a recommendation of PCP (Primary Care Physician) in Resident 2's Change in Condition (COC) form without speaking with the PCP. This deficient practice had the potential to result in miscommunication between staff and a delay in the provision of care or interventions for Resident 2. Cross Reference F580Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2's diagnoses included fracture (broken bone) of right femur (thighbone), dementia (a progressive state of decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct monitoring for one of two sampled residents' (Resident 4) who had behavior of aggressive angry outbursts.This deficient practice had the potential to result in the inaccurate assessment of the effectiveness of Resident 4's medication regimen. Findings:During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), and hypertension (high blood pressure). During a review of Resident 4's Minimum Data Set (MDS- a resident assessment tool), dated 1/6/2026, the MDS indicated Resident 4's cognitive skills (process of thinking) for daily decision making was moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Resident-to-Resident Altercations which indicated to separate residents after an altercation for two of two sampled residents (Residents 4 and 5).This deficient practice resulted in Resident 4 and 5 being involved in a verbal altercation which escalated to Resident 5 pushing Resident 4 into the nightstand and sustaining an abrasion (scratch) above his right eyebrow. Findings:1. During a review of Resident 4's admission Record (Face Sheet), the admission Record indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), and hypertension (high blood pressure). During a review of Resident 4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit a Preadmission Screening and Resident Review (PASRR- a federally mandated screening process designed to ensure individuals with serious mental illnesses or intellectual/development disabilities receive the necessary support) Level 1 Screening for one of five sampled residents (Resident 4).This deficient practice had the potential to result in Resident 4 not receiving the necessary and appropriate psychiatric level treatment and evaluation in the facility.Findings:During a review of Resident 4's admission Record (Face Sheet), the admission Record indicated Resident 4 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), and hypertension (high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered care plan with interventions for one of three sampled residents' (Resident 1) use of side rails (short rails on one or both sides of the bed that can be used to assist in bed mobility).This deficient practice had the potential to result in Resident 1 not receiving the necessary care to safely utilize the side rails.Cross Reference F700.Findings:During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included generalized muscle weakness (decrease in muscle strength), dementia (a progressive state of decline in mental abilities), and chronic atrial fibrillation (long-term heart condition where the heart beats quickly and irregularly). The admission Record indicated Resident 1 had a Responsible Party (RP 1).During a review of Resident 1's Minimum Data Set (MDS- a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-21 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to conduct a side rail utilization assessment prior to installing side rails, obtain an order for the use of side rails, and ensure informed consent was obtained prior to the use of side rails for two of three sampled residents (Residents 1 and 2).These deficient practices had the potential for the unsafe use of Resident 1 and 2's side rails which could lead to entrapment (becoming caught, trapped, or tangled in between a small space) and injury. Findings:1. During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included generalized muscle weakness (decrease in muscle strength), dementia (a progressive state of decline in mental abilities), and chronic atrial fibrillation (long-term heart condition where the heart beats quickly and irregularly). The admission Record indicated Resident 1 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to honor one of three sampled residents' (Resident 6) privacy.This deficient practice resulted in Resident 6 feeling frustrated and distrust in the facility to honor his privacy request.Findings:During a review of Resident 6's admission Record (Face Sheet), the admission Record indicated Resident 6 was admitted to the facility on [DATE]. Resident 6's diagnoses included type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (high blood pressure), and chronic kidney disease (progressive damage and loss of function in the kidneys). The admission Record indicated Resident 6 was self-responsible and Family Member (FM) 1 was listed as his first emergency contact.During a review of Resident 6's Minimum Data Set (MDS- a resident assessment tool), dated 11/27/2025, the MDS indicated Resident 6's cognition (process of thinking) was intact. The MDS indicated Resident 6 required supervision or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the low air loss mattress (LALM- a mattress designed to distribute body weight over a broad surface area to help prevent skin breakdown) guideline for the use of linens for one of three sampled residents (Resident 2).This deficient practice had the potential to result in worsening of Resident 2's pressure injury (localized damage to the skin and/or underlying tissue usually over a bony prominence) and the development of new skin breakdown.Findings:During a review of Resident 2's admission Record (Face Sheet), the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2's diagnoses included acute and chronic respiratory failure with hypoxia (a sudden worsening of a long-term condition where the blood oxygen levels drop severely), contracture of muscle (when a muscle becomes permanently short, tight, and stiff, making it hard or impossible to move normally), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to install bilateral (both sides) half side rails (short rails on both sides of the bed that can be used to assist in bed mobility) as ordered and provide two-person assistance prior to providing care to one of four sampled residents (Resident 5).These deficient practices resulted in Resident 5 falling off her bed on 12/26/2025.Findings:During a review of Resident 5's admission Record (Face Sheet), the admission Record indicated Resident 5 was admitted to the facility on [DATE]. Resident 5's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke - caused by a blocked blood vessel in the brain) affecting the left side, hypertension (high blood pressure), and aphasia (disorder that affects how an individual communicates) following cerebral infarction.During a review of Resident 5's Minimum Data Set (MDS- a resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of staff-to-resident abuse to the California Department of Public Health (CDPH) timely for one of two sampled residents (Resident 1). This deficient practice placed Resident 1, and other facility residents, at risk of sustaining abuse.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and recently re-admitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), quadriplegia (inability to move the extremities), tracheostomy (a surgical opening in the neck into the trachea (windpipe) that creates a new airway for breathing through a tube), gastrostomy (the surgical procedure to create an opening through the abdominal wall into the stomach). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 8/31/2025, the MDS indicated Resident 1 had severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of staff-to-resident abuse was investigated for one of two sampled residents (Resident 1). This deficient practice placed Resident 1, and other facility residents, at risk of potential abuse.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and recently re-admitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), quadriplegia (inability to move the extremities), tracheostomy (a surgical opening in the neck into the trachea (windpipe) that creates a new airway for breathing through a tube), gastrostomy (the surgical procedure to create an opening through the abdominal wall into the stomach). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 8/31/2025, the MDS indicated Resident 1 had severe cognitive impairment (a significant loss of mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, Registered Nurse (RN) 1 failed to conduct neurological assessments ( neuro-checks, assessments that evaluate brain and nervous system functioning) at the required frequency/interval for one of two sampled residents (Resident 1) after Resident 1 was allegedly hit on the head by a male Certified Nursing Assistant (CNA). This deficient practice placed Resident 1 at risk of staff not identifying, or being delayed in identifying, potential neurological complications.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and recently re-admitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), quadriplegia (inability to move the extremities), tracheostomy (a surgical opening in the neck into the trachea (windpipe) that creates a new airway for breathing through a tube), gastrostomy (the surgical procedure to create an opening through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility's medical records were complete and accurately documented for one of two sampled residents (Resident 2) by not ensuring licensed nurses1. Documented the number of behavioral episodes on the Medication Administration record (MAR);2. Monitored Resident 2 for behavioral episodes (period or event marked by unusual, disruptive, or problematic behavior);3. Had the knowledge to complete monitoring section in the MAR; and4. Licensed nurses documented Resident 2' s return to the facility.These deficient findings could potentially place other residents in the facility at risk to Resident 2's behavioral episodes. These deficient findings created miscommunication on when and at what time Resident 2 returned to the facility.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and was readmitted to the facility on [DATE]. Resident 2's diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop an individualized resident care plan for one of six sampled residents (Resident 1), who had a diagnosis of dementia (a progressive state of decline in mental abilities).This deficient practice had potential to result in the nurses not being able to provide quality care and could affect in maintaining the highest practicable physical, mental and psychosocial well-being of the resident. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including unspecified dementia (a progressive state of decline in mental abilities,) epilepsy (a neurological disorder characterized by recurrent seizures, which are caused by abnormal electrical activity in the brain,) generalized anxiety disorder (excessive, ongoing anxiety and worry that are difficult to control and interfere with day-to-day activities.)During a review of Resident 1's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a comprehensive, resident-centered care plan for one of three residents (Resident 1), who had a physician's order for fluid restriction (the amount of water the resident can drink in a day). This failure had the potential to result in Resident 1 not receiving the care and services the physician had ordered and placed the resident at risk to worsening clinical condition. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. The admission Record indicated Resident 1 had a history of edema (swelling, abnormal accumulation of fluid in body tissues), chronic heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), and chronic kidney disease (kidneys malfunctioning over a prolonged period, sometimes resulting in fluid retention). The admission Record indicated Resident 1 was discharged on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the food allergies (abnormal response after a certain food is eaten) for one of four sampled residents (Resident 1) by serving Resident 1 fish, who was allergic to seafood. This deficient practice resulted in Resident 1 having an allergic reaction and had the potential to cause Resident 1 to have an anaphylactic shock (severe, potentially life-threatening allergic reaction) the reaction may include itchy skin, edema, collapsed blood vessels, fainting, difficulty in breathing, and death). Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and re-admitted on [DATE]. The admission Record indicated Resident 1's diagnoses included Dysphagia (difficulty swallowing) and gastrostomy (an opening into the stomach from the abdominal wall, made surgically for the introduction of food). The admission Record indicated Resident 1 was allergic to caffeine, cheese, citrus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to implement its infection prevention and control measures for two of four sampled residents (Residents 2 and 4) by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 1 and Restorative Nursing Assistance (RNA) 1 wore personal protective equipment (PPE-specialized clothing or equipment such as gloves and gown worn to minimize exposure to serious illness) while providing care to Residents 2 and 4, who was on Enhanced Barrier Precautions (EBP-an approach to the use of to reduce transmission of Multidrug-Resistant Organisms [MDRO- bacteria that are resistant to multiple antibiotics].) 2.Ensure clear signage was posted to inform staff of the EBP to be followed when providing care to Resident 4. This deficient practice had the potential to result in potential transmission of a disease-causing organisms leading to illness and a delay in wound healing for Residents 2 and 4. Findings: During an observation on 5/22/2025 at 10:00 a.m. a signage for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN 1) supervised the medication administration for one of three sampled residents (Resident 2), who had not been assessed by the Interdisciplinary Care Team (IDT- a group of healthcare professionals who work together to manage the resident ' s care) for medication self-administration. This failure placed Resident 2 at risk for medication errors including delayed doses or missed doses and could lead to adverse drug events for the resident. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2 ' s diagnoses included osteoarthritis (a progressive disorder of the joints, caused by gradual loss of cartilage) of the left hip, hypertensive urgency (a significantly elevated blood pressure [normal pressure is 120/80 millimeter of mercury ([mmHG], a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and notify Resident 1 ' s Medical Doctor (MD) when one of three residents (Resident 1), had tachycardia (heart rate faster than normal) and tachypnea (rapid breathing) on 2/17/2025. This failure resulted in delayed treatment and the resident's transfer to a general acute care hospital (GACH) for evaluation. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. The admission Record indicated Resident 1 had a history of chronic respiratory failure (chronic lung disease causing difficulty breathing), tracheostomy (a surgically placed breathing tube) status, pneumonia (an infection/inflammation in the lungs), and sepsis (a life-threatening blood infection). During a review of Resident 1 ' s History and Physical (H&P), dated 2/13/2025, the H&P indicated Resident 1 was not able to make medical decisions. During a review of Resident 1 ' s Physician progress notes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-13 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Minimum Data Set Nurse (MDSN) 1 demonstrated the competencies required of her job position and failed to evaluate MDSN 1's ability to accurately perform MDS assessments on an annual basis. This failure placed all facility residents at risk of receiving inaccurate Minimum Data Set (MDS, a resident assessment tool) assessments, which could negatively impact the care the residents received because their care plans were based on data contained in the MDS. Cross-reference F-tag F641. Findings: During an interview on 3/13/2025 at 2:07 PM, with the Assistant Director of Nursing (ADON), the ADON stated the purpose of the MDS was to accurately identify and document the resident's condition. The ADON stated MDS assessments allowed staff to identify changes in a resident's condition and care areas that needed follow up and/or intervention. The ADON stated the MDS also guided the plan of care, including interventions that staff provided to the resident. The ADON stated that to conduct the MDS assessment accurately, the MDSN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to failed ensure infection control measures were implemented for five of 26 sampled residents (Residents 84, 6, 40, 101, and 104) when: 1. Signage for enhanced barrier precautions (EBP, precautions utilized to prevent the spread of multi-drug-resistant organisms [MDROs, microorganisms, primarily bacteria, that have developed resistance to multiple classes of antibiotics] to residents) was not posted outside of Resident 84's room or Resident 6's room. 2. Resident 101's oxygen tubing (flexible clear tubing used to connect to an oxygen source), nebulizer (a medical device that turns liquid medicine into a mist that can be easily inhaled) and respiratory (related to breathing) setup bag (a plastic bag with drawstring closure used to store and transport respiratory equipment) were not changed according to the facility's policy and procedure (P&P). 3. Resident 104's oxygen humidifier (a medical device used to add moisture to supplemental oxygen) was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label the personal belongings of one of one sampled resident (Resident 120). This failure placed Resident 120 at risk of not maintaining possession of her belongings due to staff being unaware of who the item belonged to. Findings: During a review of Resident 120's admission Record, the admission Record indicated Resident 120 was admitted on [DATE]. Resident 120's admitting diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought) and dementia (a progressive state of decline in mental abilities). During a review of Resident 120's Minimum Data Set (MDS, a resident assessment tool), dated 11/21/2024, The MDS indicated Resident 120 had had severe cognitive impairment (a significant decline in cognitive abilities that interferes with daily functioning and independence). The MDS indicated Resident 120 required partial to moderate assistance from staff for mobility while in and out of bed. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure needs and preferences were accommodated for two of 26 sampled residents (Resident 65 and Resident 40) when: 1. Staff failed to ensure the call light was within reach for Resident 40. 2. Staff failed to ensure the call light was within functional reach of Resident 65, and ensure staff assisted Resident 65 to put on her bifocal glasses. These deficient practices created the potential for a delay or an inability for Resident 40 and Resident 65 to obtain necessary care and services as needed. These deficient practices also created the potential to negatively impact Resident 65's quality of life due to her inability to see clearly without her glasses. Findings: 1. During a review of Resident 40's admission Record (a document that contains a summary of basic information about the resident), the admission Record indicated Resident 40 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses including cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) assessments for four of 26 sampled residents (Residents 65, 84, 23, and 109) were completed and documented accurately. This deficient practice resulted in the transmission of inaccurate data to the Centers for Medicare and Medicaid Services (CMS) regarding Residents 65, 84, 23, and 109's health status. This deficient practice also created the potential for Residents 65, 84, 23, and 109 to not receive the care and interventions needed to reach their highest practicable physical and psychosocial well-being. Findings: 1. During a review of Resident 65's admission Record, the admission Record indicated Resident 65 was admitted on [DATE]. Resident 65's admitting diagnoses included major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest) and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR- a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) Level II Evaluation was completed for one of six sampled resident (Resident 86). This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Residents 86. Findings: During a review of Resident 86's admission Record, dated 3/13/2025, the admission record indicated Resident 86 was admitted to the facility on [DATE] and readmitted on [DATE]. The admission record indicated Resident 86's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), delusional disorder (a mental illness characterized by having false or unrealistic beliefs), bipolar disorder (sometimes called manic-depressive disorder; mood swings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care plans were developed and/or implemented for 7 of 26 sampled residents (Residents 66, 21, 65, 62, 72, 109, and 12) when: 1. Resident 66's call light was not within reach on 3/11/2025 and fall mats (cushioned floor pads designed to help prevent injury should a person fall) were not placed at the bedside on 3/11/2025, 3/12/2025, and 3/13/2025. 2. Resident 21 and Resident 66 did not have care plans for their use of insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication). 3. Resident 65 did not have a care plan developed for her use of corrective lenses (glasses). 4. Resident 62 did not have care plans for his use of Levetiracetam (a drug used to help control seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]) and Valproic Acid (a drug used to treat seizures). 5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain good grooming and personal hygiene for two of six sampled residents (Residents 49 and 62) by failing to keep Resident 49's fingernails, and Resident 62's toenails clean and neat. This failure had the potential to result in a negative impact on Residents 49 and 62's quality of life and self-esteem and had the potential for the development of infection. Findings: 1. During a concurrent observation and interview on 3/10/2025 at 11:18 AM, with Resident 49, in Resident 49's room, observed Resident 49's fingernails were long with a brown substance underneath the nails. Resident 49 stated, No one cuts or cleans my nails. Resident 49 stated his fingernails looked long and that he would like to have his fingernails cut and cleaned. During a review of Resident 49's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 49 was admitted to the facility on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the low air loss mattress (LALM - a mattress designed to distribute the individual's body weight over a broad surface area and help prevent skin breakdown) was set according to the resident's weight for one of six sampled residents (Resident 282). This deficient practice had the potential to cause the development, worsening or reinjury of pressure sores (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence) to Resident 282. Findings: During an observation on 3/10/2025 at 11:42 a.m., in Resident 282's room, observed Resident 282 lying on a low air loss mattress (LALM - a mattress designed to distribute the individual's body weight over a broad surface area and help prevent skin breakdown). Resident 282's LALM was set to [PHONE NUMBER] pounds (lbs., measure of weight). A weight of 293 lbs. and a date of 1/21/2025 was posted on the LALM control panel. During a review of Resident 282's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Director of Rehabilitation (DOR), or the assigned Licensed Vocational Nurse (LVN) were made aware of the development of a resident's right-hand contracture (a stiffening/shortening at any joint, that reduces the joint's range of motion) for one out of two sampled residents (Resident 95). This failure had the potential to result in the worsening of Resident 95's right hand contracture. Findings: During a review of Resident 95's admission Record, the admission Record indicated Resident 95 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 95's diagnoses included cerebral infarction (a condition where blood flow to the brain is interrupted, causing brain cells to die), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), aphasia (a disorder that makes it difficult to speak), muscle weakness, gastrostomy (a surgical opening fitted with a device to allow feedings to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the midline (a long thin, flexible tube inserted into a large vein used to administer medication) insertion site at least every shift and change the dressing every seven (7) days for two of six sampled residents (Residents 330 and 72). This deficient practice had the potential for Residents 330 and 72's Midline insertion site to develop an infection. Findings: 1. During an observation on 3/10/2025 at 11:11 AM, in Resident 330's room, observed a midline to Resident 330's left upper arm. The midline dressing was dated 2/27/2025. During a review of Resident 330's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 330 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included sepsis (a life-threatening infection), peritonitis (infection of an abdominal organ), and hypertension ([HTN]- high blood pressure).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure interventions were provided for one of three sampled residents (Resident 65) when: 1. Resident 65's call light was not placed within reach to allow Resident 65 to call for assistance. 2. Staff failed to reposition Resident 65 at least every two hours. These failures placed Resident 65 at risk for avoidable undue pain due to staying in the same position for a prolonged period. These failures also created the potential for a delay or an inability for Resident 65 to request help from staff for repositioning, also interfering with Resident 65's ability to report her pain to staff, and request interventions to address the cause of her pain and treat it. Findings: During a review of Resident 65's admission Record, the admission Record indicated Resident 65 was admitted on [DATE]. Resident 65's admitting diagnoses included generalized muscle weakness, abnormalities of gait (walking pattern) and mobility, right shoulder pain, dorsalgia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the following for one of one sampled residents (Resident 15): 1. Adequate documentation indicating Resident 15's physician (MD) 1 was made aware of Resident 15's newly prescribed antipsychotic (a class of medications used to treat mental health conditions medication) after being readmitted from the general acute care hospital (GACH). 2. Carry out MD 1's order for a psychiatrist consult (focusing on the diagnosis, treatment, and prevention of mental, emotional, and behavioral disorders, including substance use disorders) when Resident 15 displayed physically aggressive behaviors on 3/8/2025. These failures had the potential to result in a delay of necessary behavioral health treatment and services to maintain the highest practicable physical, mental and psychosocial well-being for Resident 15. Findings: During a review of Resident 15's admission Record, the admission Record indicated Resident 15 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-13 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a resident window screen was the correct size and without gaping, and the toilet seat was not broken for one of six sampled residents (Resident 133). These deficient practices had the potential to place Resident 133 at risk for injury, entry of insects into the room, and negatively impact Resident 133's well-being. Findings: During a concurrent observation and interview on 3/10/2025 at 1:19 PM, with Resident 133, in Resident 133's room, observed two gaps around the window screen. Resident 133 stated flies and mosquitos were entering his room through the gaps of the screen. Resident 133's bathroom seat was not anchored in place and was broken. Resident 133 stated he felt scared while using the bathroom because the seat was moving around and he could fall. During a review of Resident 133 Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 133 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement infection control practices designed to provide residents a safe, sanitary, and comfortable environment, by failing to follow the posted Novel (a newly identified respiratory pathogen that cause respiratory infections) Respiratory Precautions (NRP, a precaution to minimize spread of respiratory infection in caring for infected resident in a health care settings), indicating to wear a gown (a piece of protective clothing worn to prevent the spread of disease and contamination) on room entry, wear N-95 (a respiratory protective device designed to achieve a very close facial fit to form a seal around the nose and mouth to efficiently filter airborne particles)and face shield or goggles (protective covering for the eyes to reduce the spread of a transmissible disease) prior to entry of three COVID-19 [a highly contagious respiratory infection caused by a virus that can easily spread from person to person) isolation rooms, (Rooms A, B and C). This failure placed all the residents, staff, and the community…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Policy and Procedure (P&P) titled, Abuse, Neglect, Exploitation and Misappropriation- Reporting and Investigating which indicated injuries of unknown source would be reported to the State Licensing/Certification Agency within two hours for one of four sampled residents (Resident 1) when Resident 1 developed new, multiple skin discolorations and bruising (collection of blood underneath the skin that is caused by an injury)to the left cheek and chin. This failure delayed the investigation by the State Agency and placed Resident 1 at risk for continuous abuse. Findings: During a record review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including respiratory failure with hypoxia (a condition where there is not enough oxygen in the blood), hepatic encephalopathy (brain dysfunction due to liver dysfunction that can cause issues with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate injuries of unknown source for one of four residents (Resident 1) when Resident 1 developed new, multiple skin discolorations and bruising (collection of blood underneath the skin that is caused by an injury) to the left cheek and chin. This failure had the potential to result in unidentified abuse and placed Resident 1 at risk for continuous abuse. Findings: During a record review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including respiratory failure with hypoxia (a condition where there is not enough oxygen in the blood), hepatic encephalopathy (brain dysfunction due to liver dysfunction that can cause issues with thinking and mobility) and coagulation defect (a condition that affects the ability to control bleeding). During a record review of Resident 1 ' s Minimum Data Set (MDS – a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), received treatment and care in accordance with the comprehensive person-centered care plan. This failure resulted in Resident 1 sustaining Moisture-Associated Skin Damage ([MASD] damage in the skin in response to prolonged skin exposure to moisture) to the sacrococcyx area and bilateral groin. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 was originally admitted to the facility on [DATE] with diagnoses including acute (sudden) respiratory failure (a serious condition that makes it difficult to breathe on your own) unspecified whether with hypoxia (inadequate supply of oxygen to the tissues) or hypercapnia (too much carbon dioxide [CO2] in the blood due to the lungs being unable to remove CO2 or when the body produces too much). During a review of Resident 1 ' s care plan titled The resident has total bladder incontinence, dated 1/25/2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe administration of gastric tube feeding (the administration of milk/nutrition via gastric tube [a surgical opening in the abdomen into the stomach] to one of three residents (Resident 1), by failing to ensure: 1. The gastric tube feeding was paused (on hold), while the staff was lowering the head of bed (HOB) prior to performing nursing care. 2. Licensed personnel paused Resident 1's tube feeding pump. These failures had the potential to cause Resident 1 to aspirate (inhale a substance into the lungs) and placed Resident 1 at risk for complications such as pneumonia (lung infection) and hospitalization. Findings: During a review of Resident 1's admission Record, the admission Record indicated, Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included acute (sudden) respiratory failure (a serious condition that makes it difficult to breathe on your own) unspecified whether with hypoxia (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident had the right to be free from neglect for one of four sampled residents (Resident 1) by failing to: 1. Ensure Certified Nursing Assistant (CNA 1) provided a two-person physical assist (help from two persons) when using a Hoyer Lift (mechanical lift- a device used to transfer residents from a bed to a chair or other similar places) to transfer Resident 1 from the bed to a Geri-chair (padded chair to provide comfort and support for people with limited mobility). This deficient practice caused Resident 1 to fall, sustain an acute (immediate) fracture (broken bone) through the fifth (C5) vertebral (neck bone), was admitted to a general acute care hospital (GACH), and had the potential to place other residents at risk for neglect. Findings: During a review of Resident 1's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 1 was originally admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-20 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review that facility staff failed to ensure one resident out of 3 sampled residents (Resident 1) was served the correct therapeutic diet, per doctors ' order. 1. The facility did not ensure Resident 1 received food that was prepared for a minced/moist diet (MM5, food that requires minimal chewing and food that is equal or less than 4 millimeters (mm) width and no longer than 15 mm in length). Resident 1 ' s food was not finely minced and a regular bread roll was served to resident. This deficient practice had the potential for Resident 1 to have problems chewing and swallowing. This deficient practice increased the risk for Resident 1 to choke while eating. Findings: During an observation on 8/20/2024 at 12:42 p.m., in the dining room, Resident 1 was eating lunch. Resident 1 ' s food tray contained slices of squash, full size spiral shaped pasta and a bread roll. During a review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-13 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain an informed consent (process of communication between resident/responsible party and health care provider that often leads to agreement or permission for care, treatment, or services) prior to the administration of psychotropic medication (medications that affect the mind, emotions, and behavior) for one out of one sampled resident (Residents 1). 1. The facility did not ensure an informed consent was obtained when lorazepam (medication that relieves symptoms of anxiety, causes paranoid or suicidal ideation and impairs memory, judgment, and coordination) medication dosage was increased from 0.5 milligrams (mg, unit of measurement) to 1 mg for Resident 1. This deficient practice violated Resident 1 ' s right to make an informed decision prior to the administration of lorazepam medication. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an interview and record review, the license nurses failed to review, update, and/or revise a care plan (written document developed for each individual by the support team using a person-centered approach that describes the supports, services, and resources provided or accessed to address the needs of the individual) to reflect the physician current order for lorazepam (medication that relieves symptoms of anxiety [feeling of unease, excessive worry]) for one out of one sampled resident (Resident 1). This deficient practice had the potential to result in Resident 1 not receiving an accurate dose of lorazepam and had the potential to negatively affect Resident 1 ' s physical and psychosocial well-being. Findings: During a review of Resident 1 ' s admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including anxiety disorder (an intense, excessive, and persistent worry and fear about everyday situations) and depression (a common and serious…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to answer call lights in a timely manner for three out of three sampled residents (Resident 1, 2, and 3). This deficient practice had the potential to cause a negative impact on Resident 1, 2, and 3's health and psychosocial well-being. Findings: 1. A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including fracture (broken bone) of the pubis (bone that forms the lower and anterior part of each side of the hip bone) and fracture of the sacrum (large, triangle-shaped bone in the lower spine that forms part of the pelvis [area of the body below the abdomen that contains the hip bones, bladder, and rectum]). A review of Resident 1's History and Physical (H&P) dated 2/14/2024, indicated Resident 1 had the capacity to understand make medical decisions. A review of Resident 1's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 5/21/2024, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide safe oxygen administration practices for one of three sampled residents (Resident 2) when the facility failed to: 1. Ensure Resident 2 received oxygen at 2 liters per minute (LMP) per the physician's order. 2. Label Resident 2's nasal cannula (a plastic medical device to provide supplemental oxygen therapy to people who have lower oxygen levels, device goes directly into the nostrils). 3. Replace Resident 2's nasal cannula tubing after the nasal tubing prongs (portion of nasal tubing that goes into nostrils) touched the floor. These deficient practices had the potential to cause a negative respiratory outcome and increased the risk for Resident 2 to acquire a respiratory infection. Findings: During an observation on 7/10/2024 at 10:59 a.m., in Resident 2's room, Resident 2 was observed sitting up on the edge of the bed. Resident 2's nasal canula was observed on the floor. The oxygen was set at three liters ([unit of measurement]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of six sampled residents (Resident 5) received food according to his preference. This deficient practice had the potential to result in decreased meal intake, weight loss and malnutrition (when the body does not get enough nutrients). Findings: A review of Resident 5's admission Record indicated Resident 5 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including orthopedic (relating to the branch of medicine dealing with correction of deformities of bones or muscles) after care, diabetes (abnormal blood sugar) and hypertension (high blood pressure). A review of Resident 5's Minimum Data Set ([MDS] a standardized assessment and care screening tool), dated 11/6/2023, indicated Resident 5 had no cognitive (the ability to think and reason) impairment. The MDS indicated Resident 5 required supervision to substantial/maximal assistance (staff does more than half the effort) for Activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-25 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to support four out of five residents (Resident 1, 3, 25, and 28) in their choice of activities for by failing to ensure: 1. Resident 1 was assisted out of bed every day. 2. Resident 3 was assisted to group activities and special events. 3. Resident 25 participated in activities in a group setting and was allowed to go outside to get fresh air when the weather was good. 4. Resident 28 participated in activities in a group setting. These deficient practices had the potential to cause depression, anxiety, and other psychosocial harm to Resident 1, 3, 25, and 28 due to a lack of socialization, stimulation, and self-esteem. Findings: 1. During an observation on 6/25/2024, at 12:02 p.m., Resident 1 was observed lying in bed, awake, and nonverbal. A review of Resident 1 ' s admission Record indicated the facility admitted Resident 1 on 6/8/2018. Resident 1 ' s admitting diagnoses included dysphagia (difficulty swallowing) following a cerebral infarction (tissue death of the brain from a clot or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its policy and procedure (P&P) titled, Serving Drinking Water, for six out of 14 sampled residents (Resident 1, 2, 3, 20, 25, 27), after the air conditioner stopped working by not: 1. Offering water and providing adequate fluids to Resident 1 and Resident 3, who were completely dependent on staff for activities for daily living. 2. Ensuring fresh water was available at the bedside for Residents 2, 3, 20, 25, and 27. These deficient practices had the potential for Resident 1, 2, 3, 20, 25, 27 to become dehydrated and/or suffer from heat stroke (internal body heat with complications involving the central nervous system that occur after exposure to high temperatures). Findings: a. During an observation on 6/25/2024, at 12:02 p.m., Resident 1 was observed awake in bed covered with a blanket, nonverbal and unable to understand or respond to words. Resident 1 had dry, cracked lips. Resident 1 had an undated pitcher of water that was room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately document the activity attendance records for one out of three residents (Resident 1). This deficient practice had the potential to result in Resident 1 not receiving services needed such as getting out of bed to prevent a lack of mobility related injuries such as skin break down, and psychosocial injuries such as anxiety (excessive worry) and depression (lowering of a person ' s mood) related to isolation and a lack of stimulation. Findings: During an observation on 6/25/2024, at 12:02 p.m., Resident 1 was observed lying in bed, awake, and nonverbal. A review of Resident 1 ' s admission Record indicated the facility admitted Resident 1 on 6/8/2018. Resident 1 ' s admitting diagnosis included dysphagia (difficulty swallowing) following a cerebral infarction (tissue death of the brain from a clot or other obstruction of blood flow), dementia (an umbrella term for cognitive disorders of the brain with impaired ability to remember,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to remove medication labels that contain resident medical information from medication containers prior to disposing in the pharmaceutical (relating to medications, drugs) waste containers, in one of one inspected medication room. This deficient practice resulted in the privacy and confidentially of residents' medical records being jeopardized and not securely maintained. Findings: During an observation on 3/4/2024 at 2:16 PM, with Licensed Vocational Nurse (LVN) 5, in the medication room, there was a pharmaceutic white waste container with a blue lid that contained wasted medication tablets, capsules, medication measuring cups, 5 insulin (medication used to treat high blood sugar levels) pens (medication device), an inhaler (a medication used to help with breathing) and an orange colored medication pill bottle. 3 of the insulin pens and the orange-colored pill bottle had the pharmacy label (a label that includes the residents name, name of medication, dose of medication, instructions and use of medication) intact and attached…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and services were provided to prevent pressure ulcer (injury to the skin and/or underlying tissue) and/or pressure injury development for five of five sampled residents (Resident 106, Resident 96, Resident 15, Resident 17, and Resident 50). The facility failed to: 1. Ensure nursing staff turned and repositioned, and monitored Resident 106's skin integrity for skin breakdown to prevent a sacral (sacrum, tail bone) Stage IV (full thickness tissue loss with exposed bone, tendon, or muscle) pressure ulcer from reopening. 2. Ensure the nursing staff monitored the settings of Resident 96's low air loss mattress (mattress designed to prevent and treat pressure wounds by redistributing airflow and positioning) for functionality. 3. Ensure the nursing staff turned and repositioned Resident 15 and Resident 17 every hours or sooner as needed. 4. Ensure Resident 50's heels were offloaded from the mattress. These deficient practices…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate and sufficient nursing staff to provide care for the 56 residents requiring Restorative Nursing Aide (RNA, nursing aide program that helps residents maintain their function and joint mobility) services. This deficient practice had the potential for 56 residents with physician's orders for RNA to experience a decline in range of motion (ROM, full movement potential of a joint) and mobility (ability to move). Cross Referenece to F-tag F688. Findings: During a review of the Order Listing Report of RNA orders for 2/2024, the order list indicated 56 residents of the skilled nursing side of the facility had physician's orders for RNA to provide either assistance with sit-to-stand transfers, ROM exercises to arms and legs, application of splints (material used to restrict, protect, or immobilize a part of the body to support function, assist and / or increase range of motion), ambulation (walking), feeding, stair climbing, or exercises on the stationary bike (exercise machine with pedals that stays in one place).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Account for one dose of controlled substance (CS) for Resident 420 in one of three inspected medication carts (Medication Cart 3). 2. Include the verifying signatures of either the Director of Nursing (DON) or a Registered Nurse (RN) along with Licensed Vocational Nurse (LVN) on the Antibiotic or Controlled Drug (also known as Controlled Medication or Controlled Substance [CM, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) accountability logs for 29 of 29 sampled records. As a result, the control and accountability of CS awaiting final disposition (process of returning and/or destroying unused medications) were not followed as indicated in the facility policy and procedures. These deficient practices increased the opportunity for CS diversion (the transfer of a controlled substance or other medication from a lawful to an unlawful channel of distribution or use) and increased the risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Two medication errors out of 25 total opportunities contributed to an overall medication error rate of 8% affecting one of four residents observed for medication administration (Resident 63). The medication errors were as follows: Resident 63 did not receive a form of aspirin (a medication used to prevent stroke [condition where there is blockage of blood supply to the brain]) and was not instructed to rinse mouth after the administration of mometasone (a corticosteroid [an anti-inflammatory medication also known as steroid] medication used for wheezing [difficulty in breathing]) as ordered by Resident 63's physician. This deficient practice had the potential to result in Resident 63 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and the potential to result in Residents 63's health and well-being to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Store one insulin (medication used to regulate blood sugar levels) Humulin N (intermediate acting insulin) kwikpen (type of insulin injection device) for Resident 4, in accordance with manufacturer's requirements in one of three inspected medication carts (Medication Cart 3.) 2. Store one insulin Humulin R (short-acting insulin) vial for Resident 116 at room temperature, in accordance with manufacturer's requirements in one of three inspected medication carts (Medication Cart 3.) 3. Provide a safe storage and label of medication for one of one sampled resident (Resident 51). These deficient practices increased the risk that Residents 4 and 116 could have received ineffective or toxic medications due to improper storage or labeling, possibly leading to health complications resulting in hospitalization or death, and had the potential to place Resident 51 at risk for medication errors. These deficient practices had the potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility's dietary staff failed to ensure sanitary food preparation, food storage and food distribution practices, were followed by: 1. Failing to ensure the trash can lid opened correctly at the handwashing station. 2. The Dietary Supervisor (DS) touching the lid of the trash bin after performing hand hygiene. 3. Failing to properly package and label open food items in the dry storage area. 4. Failing to ensure poured milk and poured juices were labeled with the correct date in the refrigerator. 5. Failing to discard outdated poured milk and poured juices in the refrigerator. 6. Failing to ensure gloves were changed and hands were washed after touching face and mask during meal preparation. 7. Failing to ensure kitchen staff did not come in contact with the food and plates and cause food contamination during food preparation. 8. Failing to keep a thermometer inside the walk-in freezer. These deficient practices had the potential to cause cross contamination (transfer of harmful bacteria from one place to another) that could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection prevention and control program, were maintained by failing to ensure: 1. Facility staff's personal and opened beverage containers were not stored on areas designated for clean resident clothing items; soiled linens and supplies were not stored in a handwashing sink in the laundry room and not placed on top of a storage cart containing personal protective equipment ([PPE] protective garments or equipment designed to protect the wearer's body from infection) in the laundry room. 2. Treatment Nurse (TN) 2 failed to follow facility policy and procedure for transmission-based precautions (TBP, precautions initiated when someone is at risk of spreading an infection to others) while providing care for Resident 15, who was on contact isolation precautions (intended to prevent the transmission of infectious agents from spreading from person to person). 3. Nursing staff stored Resident 274's nasal cannula (tube that provides oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the walk-in freezer was maintained in good working condition. This deficient practice had the potential to cause foodborne illnesses and affect the quality of food for all 124 residents in the facility. Findings: During a concurrent observation and interview on 3/4/2024 at 9:15 a.m., with the Dietary Supervisor (DS), while in the kitchen, the walk-in freezer was observed. The walk-in freezer had large frozen clumps of ice that had accumulated on the floor as well as large clumps of ice surrounding the pipes inside the freezer. The walk-freezer also had drips came from the ceiling that were frozen. The DS stated that the clumps of ice located on the floor accumulated around the pipes were not normal. The DS stated that an outside company needed to be called to clean the freezer. During a concurrent observation and interview on 3/6/2024 at 1:20 p.m., with the Housekeeping Supervisor (HS), while in the kitchen, the HS observed the ice chunks accumulated on the floor and surrounding the pipes in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that call lights were within reach for two of 25 sampled residents (Resident 28 and Resident 14). These deficient practices had the potential to cause avoidable harm to Resident 28 and Resident 14 from an inability to call staff for assistance and the potential for falls and associated injuries. Cross Reference See F-tag F656 and F-tag F689. Findings: 1. During a review of Resident 28's admission Record, the admission record indicated Resident 28 was admitted on [DATE]. Resident 21's admitting diagnoses included Parkinson's disease (a movement disorder characterized by involuntary movements, tremors, stiffness in the limbs or the trunk of the body, or impaired balance), difficulty walking, lack of coordination, reduced mobility, generalized muscle weakness, and abnormal gait and mobility. During a review of Resident 28's History and Physical (H&P), dated 1/22/2024, the H&P indicated Resident 28 could make his needs known, but could not make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations for resident needs for one of six residents (Resident 29) by failing to: 1. Ensure Resident 29's call light was within reach at the bedside. 2. Ensure Resident 29's call for assistance was answered timely. These deficient practices had the potential to cause avoidable harm to Resident 29 from an inability to call staff for assistance and the potential for falls and associated injuries and skin breakdown. Findings: During a review of Resident 29's admission Record, the admission Record indicated Resident 29 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia (muscle weakness) and hemiparesis (one-sided muscle weakness), diabetes ( high blood sugar), major depression ( loss of interest in activities), hypertension( high blood pressure), and heart failure ( a condition in which the heart doesn't pump enough blood to meet the body needs). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the certified nursing assistants (CNA)failed to notify the licensed nurse, and the licensed nurse failed to notify the physician of loose bowel movements for one of one sampled resident (Resident 50). This deficient practice had the potential for Resident 50 to exhibit dehydration, the continued unnecessary use of a laxative medication, electrolyte imbalances (important minerals in the blood), and an undetected infection of Clostridium Difficile ([C. Diff]- a bacteria that causes life-threatening diarrhea). Findings: During a review of Resident 50's admission Record, the admission Record indicated Resident 50 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but not limited to cerebral infarction (an interruption of blood flow to the brain), hemiplegia (loss of strength on one side of the body) and hemiparesis (weakness to one side of the body) affecting the right dominant side. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement interventions for six of 25 sampled residents (Residents 14, 28, 81, 15, 17, and 96) as indicated in the care plan when the following occurred: 1. Resident 28 and Resident 14 did not have theirs call lights in reach, as indicated in their fall risk care plans. 2. Resident 81 did not have a care plan in place for his tendency to wander into other facility residents' rooms. 3. Resident 15, Resident 17, and Resident 96 were not repositioned every two hours and/or provided with pressure relieving devices as indicated in their pressure ulcer (PU, injuries to the skin and the tissue below the skin that are due to pressure on the skin for a long time) prevention care plan. These deficient practices had the potential for staff to be unaware of the interventions needed to prevent complications in the residents' health conditions and had potential to cause injuries related to accidents. Cross Reference F-tag F689 and F-tag F686. Findings: 1. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 35), who had difficulty with speech and spoke a language other than English, was provided a communication device in the language that the resident was able to understand. This deficient practice prevented Resident 35 from communicating with staff and had the potential to negatively affect Resident 35's physical, mental, and psychosocial needs and potentially causing missed or delayed care and/or treatments. Findings: During a review of Resident 35's admission Record, the admission record indicated Resident 35 was admitted to the facility on [DATE] with diagnoses including traumatic subarachnoid hemorrhage (bleeding between the spaces in the brain), hemiplegia (paralysis [loss of muscle function] on one side of the body) on the right dominant side, hemiparesis (inability to move one side of the body) on the right dominant side, hypertension (high blood pressure), encephalopathy (any brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Restorative Nursing Aide (RNA) therapy orders were performed as ordered by the physician for four out of 10 sampled residents (Residents 83, 45, 82, and 79). This deficient practice had the potential to cause a decline in the mobility and range of motion for Residents 83, 45, 79, and 82. Cross reference to F-tag F725. Findings: a. During a review of Resident 83's admission Record, the admission Record indicated Resident 83 was admitted to the facility on [DATE] with diagnoses that included but not limited to hemiplegia (unable to move on one side of the body) and hemiparesis (muscle weakness on one side of the body) following a cerebral infarction (interruption of blood flow to the brain) affecting left non-dominant side and muscle weakness. During a review of Resident 83's Minimum Data Set (MDS- an assessment tool), dated 2/8/2024, the MDS indicated Resident 83's cognition (ability to think and reason) was intact. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a safe and hazard free environment was maintained for four of four sampled residents (Resident 28, Resident 14, Resident 81, and Resident 43) when the following occurred: 1. Resident 28 did not have his call light in reach. 2. Resident 14 did not have his call light in reach. 3. Resident 81 entered Resident 43's room unsupervised and without permission and Resident 81 did not have a care plan in place for his tendency to wander into other facility residents' rooms. This deficient practice had the potential to cause avoidable harm to Resident 28 and Resident 14 from an inability to call staff for assistance and the potential for falls and associated injuries. This deficient practice also had the potential to cause avoidable harm to Resident 43 related to Resident 81 accidentally interfering with or disrupting Resident 43's personal belongings and medical equipment, including Resident 43's mechanical ventilator (a machine that helps someone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide oxygen as ordered by the physician and ensure the resident's nasal cannula (small, flexible tube that contains two open prongs intended to sit inside the nostrils for oxygen administration) was not on the floor for two of six sampled residents (Resident 274 and 60). These deficient practices had the potential to cause Resident 274 and 60 avoidable harm and respiratory distress. Findings: a. During a review of Resident 274's admission Record, dated 3/6/2024, the admission record indicated Resident 274 was admitted to the facility on [DATE] with diagnoses including type 2 diabetes mellitus (DM 2 - condition that results in too much sugar circulating in the blood), hypertension (high blood pressure), atherosclerosis (blockage of blood supply to the heart muscle due to buildup of plaque in the arteries), and peripheral vascular disease (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the policy and procedure titled, Certified Nurse Assistant (CNA) that indicated CNA will relay all pertinent information concerning a resident ' s condition to a charge nurse when required, was followed, when 1 of 3 sampled residents (Resident 1), had a fall. This failure resulted in a delayed body assessment to Resident 1. Findings: During a concurrent interview and record review on 1/26/2024 at 2:55 p.m., with the Assistant Director of Nursing (ADON), the ADON stated a Certified Nursing Assistant (CNA 1) put Resident 1 back in bed without informing the charge nurse that Resident 1 had a fall. The ADON stated CNA 1 should not have moved Resident 1, not until the charge nurse can do an assessment of his body and injuries. The ADON stated CNA 1 was suspended pending the facility ' s investigation. During a review of Resident 1 ' s admission record, dated 1/24/2024, indicated Resident 1 was admitted to the facility on [DATE], with diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to elevate head of bed at 30 to 45 degrees during tube feeding (nutrition administered via tube surgically inserted into the stomach) as indicated in the physician ' s order and care plan interventions for 1 of 3 sampled residents, Resident 2. This failure had the potential to result in aspiration (when food or liquid is breathed into the airways or lungs, instead of being swallowed), difficulty breathing and death. Findings: During a concurrent observation and interview on 1/24/2024 at 12 noon with Licensed Vocational Nurse (LVN 1), at Resident 2 ' s bedside, Resident 2 was observed lying in bed receiving the g-tube feeding infusing at a rate of 55 cc (cubic centimeter) an hour with the head of the bed elevated 10 degrees. LVN 1 stated the head of the bed is low and Resident 2 may aspirate (the drawing in of a foreign substance into the lungs). During a review of Resident 2 ' s admission record, dated 1/24/2024, the admission record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement its infection control policy and procedures (P&P) by failing to: a. Ensure staff properly wore Personal Protective Equipment ([PPE] specialized clothing or equipment such as a gown, respirator, surgical mask and faceshield worn to minimize exposure to serious illness) while in the facility. b. Ensure staff performed hand hygiene after exiting one of one resident ' s room (Resident 4) who was on Enhanced Standard Precautions ([ESP] an infection control measure designed to reduce the spread of multidrug resistant organisms ([MDRO] bacteria that are resistant to certain antibiotics). These failures had the potential to spread the Coronavirus ([Covid 19] a highly contagious respiratory infection caused by a virus that could easily spread from person to person) and infections to residents, staff, and the community. Findings: a.During a concurrent observation and interview on 1/8/2024 at 12:15 p.m. with Certified Nursing Assistant (CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of three sampled residents (Resident 2 and Resident 4) who had long rough edges toenails received foot care and treatment according to the facility's policy and procedure (P&P). This deficient practice placed Residents 2 and 4 at risk for infection of the toenails, pain and injury. Findings: a. During a review of Resident 2's admission Record (Face Sheet), the admission Record indicated Resident 2 was admitted on [DATE], and re-admitted on [DATE] with a diagnoses including respiratory failure with hypoxia (respiratory system cannot adequately provide oxygen to the body), diabetes ([DM] high blood sugar), and muscle weakness (lack of exercise, aging, muscle injury) During a review of Resident 2's Care Plan for ADL self-Care performance Deficit dated 7/31/2023, the Care Plan indicated Resident 2 Interventions indicated to check nail length and trim and clean on bath day as necessary. The Care Plan also indicated to report any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of 4 sampled residents (Resident 2 and Resident 3) gastrostomy tube ([GT] tube placed directly into the stomach to give direct access for supplemental feeding, hydration, or medicine) feeding formula was labeled with the date and time according to the facility ' s policy and procedure (P&P). This deficient practice had the potential to result in Residents 2 and 3 receiving enteral tube feeding formula over the expiration or maximum formula hang time (how long a tube feeding formula should hang safely prior to discarding or changing) and could adversely affect the resident ' s health and wellbeing. Findings: During a review of Resident 2 ' s admission record (Facesheet), the admission record indicated Resident 2 was admitted on [DATE], and re-admitted on [DATE] with diagnoses including Dependence on Respirator ([ventilator] a machine that helps a resident breathe or breathes for the resident), Amyotrophic Lateral Sclerosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure expired gastrostomy tube ([GT] tube placed directly into the stomach to give direct access for supplemental feeding, hydration, or medicine) feeding formula was discarded according to the facility policy and procedure (P&P) and not kept in the facility storage room. This deficient practice had the potential to result in the residents ingesting expired feeding formula which could lead to symptoms such as nausea, vomiting, stomach cramps, diarrhea, and hospitalization. Findings: During a concurrent observation and interview on [DATE] at 2:20 p.m., with Maintenance Supervisor (MS), MS stated, there were 4 bottles and one closed box with Jevity 1.2 Cal (high-protein, fiber-fortified formula that provided complete, balanced nutrition for long- or short-term tube feeding) GT feeding formula with expiration dates of [DATE]. MS stated, it was very dangerous to keep the expired feeding formula without an alert, because nurses could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$78,684 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $44,623 — penalty dated 2025-03-01
  • $34,061 — penalty dated 2024-06-25
  • Medicare payment denial — starting 2025-03-29 for 18 days
  • Medicare payment denial — starting 2024-07-27 for 47 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 1 of 5Valley Palms Care CenterN Hollywood, CA 2 of 5Casitas Care CenterGranada Hills, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Mountain View Conv HospSylmar, CA 2 of 5Murrieta Health And Rehabilitation CenterMurrieta, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Merced Nursing & Rehabilitation CtrMerced, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 12/10/2002
BH ALLIANCEOrganizationDIRECT OWNERSHIP INTERESTsince 12/10/2002
MANHATTAN FIVE PARTNERS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 12/10/2002
MISSION INVESTMENTS, INC.OrganizationDIRECT OWNERSHIP INTERESTsince 03/04/2024
KRIEGER, LEOIndividualDIRECT OWNERSHIP INTERESTsince 12/10/2002
LAZAR, MARKIndividualDIRECT OWNERSHIP INTERESTsince 12/10/2002
WINTNER, DANIELIndividualDIRECT OWNERSHIP INTERESTsince 12/10/2002
WINTNER, JACOBIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/10/2002
GURON, JOELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/30/2024
KUIZON, KRISTINAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2025
SMEDRA, IRAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/10/2002
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/11/2018
PROFESSIONAL DIRECTIONS FOR HEALTH CAREOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/23/2013
BUENO, LIBERTYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/04/2025
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 04/25/2022
JOHNSONBAUGH, JUNEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/23/2024
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2012
PALANA, CESARIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/02/2025
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
SIRIUS BILLINGOrganizationADP OF THE SNFsince 04/01/2024

CMS files one row per role, so the 41 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.6M
Net patient revenuemost recent cost report
-15.0%
Operating marginrevenue minus expenses
$1.9M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 3%Other / private 13%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$434per resident / day
operating cost
$13,187per month
≈ monthly operating cost
$377per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056220. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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