Seal Beach Health And Rehabilitation Center
3000 N Gate Road, Seal Beach, CA 90740 · For profit - Limited Liability company · 198 certified beds · (562) 598-2477 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (122) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.6% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.6% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 11.8% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.2% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 4.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.4% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 9.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 32.8% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.4% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.12 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.22 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 110 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 20.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.54 therapist hours per resident per day in 2026Q1 — more than 85% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 46% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.2%CMS range 40.7–57.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 8.3–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 20.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 20.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 15.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.3%CMS range 4.6–14.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.28 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 198 beds and averages 185.6 residents a day — about 94% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.60 hrs/resident/day on weekends vs 4.11 on weekdays — 12% thinner on weekends. RN hours go from 0.32 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 34% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
122 citations, most serious first. The 10 most serious are shown; the remaining 112 are one tap away and print in full.
- Potential for harm · Dcited before2026-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of 12 sampled residents (Resident 1) was free from abuse. * Dietary Aide 1 yelled, cursed, and made derogatory comments to Resident 1. This failure negatively impacted Resident 1's emotional wellbeing and posed the risk of Resident 1 suffering physical symptoms from verbal abuse.Findings: Review of the facility's P&P titled Abuse Prevention Program (undated) showed the residents have the right to be free from abuse. Medical record review for Resident 1 was initiated on 2/10/26. Resident 1 was admitted to the facility on [DATE], with diagnoses including anxiety disorder and depression. Review of Resident 1's H&P examination dated 7/29/25, showed Resident 1 had normal cognition and was alert and oriented. Further review of the H&P examination showed Resident 1 expressed increased anxiety about having another heart attack. Review of Resident 1's MDS assessment dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary services and interventions to maintain the highest practicable well-being for one of 12 sampled residents (Resident 1). * The facility failed to conduct all of the required nursing assessments and monitoring on Resident 1, following a change of condition involving verbal abuse. This failure posed the risk of changes in Resident 1's emotional and physical well-being not being identified and potentially delayed the necessary care and treatment for the resident.Findings: Review of the facility's P&P titled Abuse and Neglect - Clinical Protocol, undated, showed the staff and physician will monitor individuals who have been abused to address any issues regarding their medical condition, mood, and function. Medical record review for Resident 1 was initiated on 2/10/26. Resident 1 was admitted to the facility on [DATE], with diagnoses including anxiety disorder and depression. Review of Resident 1's H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of three sampled residents (Resident 1) received the appropriate care and services to prevent the occurrences of complications with a GT. The facility failed to conduct an assessment and document in the resident's medical record regarding the possible causes of Resident 1's GT being dislodged on multiple occasions. In addition, the facility failed to ensure interventions were updated or modified to prevent further dislodgement of Resident 1's GT. These failures posed the risk of developing complications related to the GT, which had the potential to negatively impact Resident 1's well-being. Findings: Review of the facility's P&P titled Enteral Tube Feeding via Gravity Bag revised 11/2018 showed it is the purpose of this procedure to provide nourishment to the resident who is unable to obtain nourishment orally. Medical record review for Resident 1 was initiated on 7/16/25. Resident 1 was readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document and facility P&P review, the facility failed to ensure the food safety and sanitation guidelines were followed when: - The cool down process for TCS food was not monitored. - Hand washing was not performed by two of three cooks (Cooks 1 and 2). - The food preparation surfaces were not sanitized properly. - The kitchen floor was not in a cleanable condition. - One of two food preparation sinks did not have an air gap. - The kitchen equipment was not kept in clean condition. - The goods in the dry storage were not stored to prevent for possible pest contamination. - Two of four Dietary Aides (Diaetary Aides 2 and 3) wore large false eyelashes during the food preparation. These failures posed the risk for food borne illness in a highly susceptible resident population of 156 facility residents who received food prepared in the kitchen. Findings: Review of the facility matrix dated 4/15/25, showed 156 of 164 residents consumed the food prepared in the kitchen. 1. According to the USDA Food Code 2022, Section 3-501.14 (A) Cooked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-22 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure two of two ice machines were cleaned and maintained as per the manufacturer's guidelines. This failure posed the risk of ice contamination and the equipment to not function in the way it was intended. Findings: 1. Review of the ice machine manufacturer guidelines (undated) located on the interior panel of the two ice machines showed sanitizing instructions to remove the front insulation panel, then pour 1.7 fluid ounces of 8.25% sodium hypochloride (chlorine bleach) into the water tank. Replace the front insulation panel. Turn the cleaning valve until completely vertical. Review of the facility's P&P titled Ice Machines and Ice Storage Chests revised November 2022 showed the facility had established procedures for cleaning and disinfecting ice machines and ice storage chests which adhere to the manufacturer's instructions. a. On 4/15/25 at 0852 hours, an observation of the ice machine in the kitchen located by the hand washing sink and concurrent interview was conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 32 final sampled residents (Resident 730) and one nonsampled resident (Resident 780) were thoroughly assessed to self-administer their medications. * The facility failed to assess and develop a care plan problem to address the self-administration of medications when Resident 730 had bottles of refresh liquigel lubricant eye gel (medication use for dry eyes) and refresh tears lubricant eye drops (medication use for dry eyes) at the bedside and self-administered these medications. * Resident 780 was observed to have the miconazole nitrate 2% (an antifungal powder) medication at the bedside cabinet and had self-administered the medication. These failures had the potential for the residents to inaccurately self-administer their medications and negatively affect their well-being. Findings: Review of the facility's P&P titled Self-Administration of Medications revised 2/2021 showed the residents have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility's P&P review, the facility failed to ensure the resident's wishes and instructions for healthcare were followed for two of 13 final residents (Residents 19 and 141) reviewed for the advance directives * The facility failed to follow Resident 141's advance health care directive's designating Family Member 2 as her agent, and the resident's choice not to prolong her life. * The facility failed to maintain a copy of Resident 19's advance healthcare directive in the resident's medical record and readily retrievable. These failures had the potential for the residents' decisions regarding their healthcare and treatment options not being honored. Findings: 1. Review of the facility's P&P titled Advance Directives dated 9/2022 showed the following if the resident has an advance directive: - If the resident or the resident's representative has executed one or more advance directive(s), or executes one upon admission, copies of these documents are obtained and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive plans of care to reflect the individual care needs for two of 32 final sampled residents (Residents 48 and 171). * The facility failed to develop a care plan to address Resident 48's use of the apixaban (anticoagulant) medication. * The facility failed to develop a care plan to address Resident 171's weight loss of 6.5% in one month. These failures had the potential risk of not providing appropriate, consistent, and individualized care to these residents. Findings: 1. Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 3/2022 showed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The Policy Interpretation and Implementation section showed the IDT, in conjunction with the resident and his/her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review and facility document review, the facility failed to ensure the professional standards of quality were met when the facility diet manual was not followed for diabetic diets. This failure had the potential to adversely affect the quality of life for the 51 residents who received an RCS diet. Findings: A professional review titled Management of Diabetes in Long-term Care and Skilled Nursing Facilities: A Position Statement of the America Diabetes Association, Diabetes Care 2016 showed liberal diets have been associated with improvement in food and beverage intake in the LTC population to better meet caloric and nutrient requirements (27). While carbohydrate intake should be taken into consideration, no concentrated sweets or no sugar diet orders are ineffective for glycemic management and should not be recommended. Instead, a consistent carbohydrate meal plan that allows for a wide variety of food choices (e.g., general diet) may be more beneficial for both nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 32 final sampled residents (Resident 43) reviewed for ADL care received the adequate personal hygiene care. * The facility failed to provide the nail care for Resident 43 which caused self-inflicted excoriations (scratches on skin). This failure had the potential to not meet the personal care needs of the residents in the facility. Findings: Review of the facility's P&P titled Activities of Daily Living (ADL), Supporting revised 3/2018 showed the residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. On 4/18/25 at 1036 hours, a concurrent initial tour observation and interview was conducted with Resident 43. Resident 43 was observed awake, lying in bed, and watching TV. Resident 43 was observed scratching her face, neck and arms with her fingernails. Resident 43 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 112 citations
- Potential for harm · Dcited before2025-04-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development and worsening of the pressure injuries for one of the six final sampled residents (Resident 163) reviewed for pressure injury as evidenced by: * The facility failed to provide a low air loss mattress for Resident 163 who had an unstageable pressure injury on the sacrum. * The facility failed to ensure the accurate skin assessment of Resident 163's blisters. * The facility failed to follow the physician's order for a wound consult for Resident 163. These failures had the potential for deterioration of Resident 163's pressure injuries as well as the development of new pressure injuries. Findings: Review of the facility's P&P titled Support Surface Guidelines dated 2/2024 showed guidelines for selecting appropriate pressure relieving devices include individuals at risk for developing pressure ulcers should be placed on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure two of 32 final sampled residents (Residents 15 and 20) and one nonsampled resident (Resident 83) were free from the accident hazards. * The facility failed to ensure no resident's belongings were placed on top of Resident 15's overhead light fixture. * The facility failed to ensure no items were placed on top of Residents 20 and 83's overbed light fixtures. These failures had the potential for increased risk of accidents or injuries to the residents. Findings: Review of the facility's P&P titled Safety and Supervision of Residents revised 7/2023 showed the facility strives to make the environment as free from accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. The Systems Approach to Safety section showed the facility-oriented approaches to safety are used together to implement a systems approach to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to monitor the new onset of weight loss for one of five final sampled residents (Resident 103) reviewed for nutrition. * The facility failed to monitor Resident 103 after the resident had a significant weight loss of 6.71% for one month. This failure had the potential for not providing the necessary care and services if the resident had a change in condition. Findings: Review of the facility's P&P titled Change in a Resident's Condition or Status revised 2/2021 showed a significant change of condition is a major decline or improvement in the resident's status. The nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status. Review of the facility's P&P titled Nutrition (Impaired)/Unplanned Weight Loss - Clinical Protocol revised 9/2017 showed under the Monitoring section, the physician and staff will monitor status, an individual's response to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary GT care and services for one of one final sampled resident (Resident 37) reviewed for enteral feeding care. * The facility failed to ensure Resident 37 was positioned safely at 30 to 45 degrees during the enteral feeding via GT. In addition, the facility failed to ensure Resident 37's GT feeding bag was labeled with the date when it was hung. These failures posed the risk for developing complications related to the residents' GT. Findings: According to Taylor's Fundamentals of Nursing seventh edition, Nursing Considerations with Tube Feeding, make sure the resident is as upright as possible during feeding. If the resident is in bed during feedings, elevate the head of the bed at least 30 degrees during feeding and for one hour afterward to prevent reflux and aspiration. Review of the facility's P&P titled Enteral Feedings - Safety Precautions revised 11/2018 showed the following: - To…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for four of four final sampled residents reviewed for respiratory care (Residents 32, 37, 39, and 136) and three nonsampled residents (Residents 24, 55, and 118) reviewed for respiratory care. * The facility failed to ensure a physician's order was obtained and a care plan was developed to address Resident 37's use of oxygen. In addition, the facility failed to obtain a physician's order was obtained to suction the resident. * The facility failed to administer Resident 136 was receiving the correct rate of oxygen as per the physician's order. In addition, the nasal cannula tubing was undated and the set-up bag was dated 3/13/25. * The facility failed to ensure the nebulizer mask was dated and the set-up bag was changed weekly for Resident 32. * The facility failed to ensure the oxygen tubing was dated and the set-up bag was provided for Resident 39. * The facility failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to ensure the performance evaluations were completed every 12 months for one of two CNAs' employee files (CNA 1) reviewed. This failure had the potential for the staff to not maintain competencies to provide the residents with needed and appropriate care and services. Findings: Review of the facility's P&P titled Performance Evaluations revised 9/2020 showed the job performance of each employee shall be reviewed and evaluated at least annually. The Policy Interpretation and Implementation section showed the performance evaluations will be completed by the employees' department directors and supervisors and reviewed by the director of human resources. Each employee will be given the opportunity to review his/her evaluation with his/her department director and the director of human services. On 4/17/25 at 1520 hours, an interview and concurrent facility document review was conducted with the DSD. The DSD stated the DSD and QA nurse were supposed to do the performance evaluation yearly so they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure dementia (a decline in mental ability severe enough to interfere with daily life) care interventions were being implemented for one of two final sampled residents (Resident 135) reviewed for dementia care. This failure had the potential for Resident 135 to not receive the appropriate treatment and services needed for her dementia. Findings: Review of the facility's P&P titled Dementia - Clinical Protocol (undated) showed the following: - The staff and physician will evaluate individuals with new or worsening cognitive impairment and behavior and differentiated dementia from other causes; - The staff and physician will review current physical, functional, and psychosocial status of individuals with dementia, and will summarize the individual's condition, related complications, and functional abilities and impairments; and - The staff will monitor the individual with dementia for changes in condition and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility document review, the facility failed to ensure the proper accounting and safeguarding of the controlled medications to prevent loss, diversion, or accidental exposure. * The facility failed to ensure complete and accurate documentation of the Narcotic Card/Bottle Count Sheets on Medication Cart C for February and March 2025 and Medication Cart D for February and April 2025. This failure had the potential for controlled substance diversion. Findings: a. Review of the facility document titled Narcotic Card/Bottle Count Sheet for February and March 2025 for Medication Cart C showed the following: - dated 2/29, 3/1 and 3/29/25 for the 1500-2300 hours shift, there were no staff signatures for the incoming and outgoing shifts. - dated 2/29 and 3/1/25 for the 2300-0700 hours shifts, there were no signatures for the on duty staff. - dated 3/1 and 3/8/25 for the 0700-1500 hours shifts, there were no signatures for the on duty and off duty staff. - dated 2/29, 3/1, 3/7 and 3/29/25 for the 1500-2300 hours shifts, there were no signatures for the on duty staff. -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 23.07%. Three of three licensed nurses (LVNs 3, 7, and 9) who were observed during medication administration were found to have errors. * LVN 3 failed to ensure an unscored tablet was not cut when administering an oral medication to Resident 25. * LVN 3 failed to administer the correct dosages of medications to Resident 46 as per the physician's orders. LVN 3 failed to ensure the medications were not administered together when administering medications via the GT to Resident 46, and to flush the GT in between the medications. LVN 3 failed to check if Resident 46 had loose stools prior to administering the stool softener medication. * For Resident 120, LVN 7 failed to administered calcium with Vitamin D (supplement) medication following the physician's order, did not instruct the resident not to chew for extended release medication, and did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the staff implemented the proper storage, labeling, and disposal of medications and supplies in a safe manner. * The facility failed to ensure Treatment Cart 1 was free from expired treatment supplies. * The facility failed to ensure Medication Storage room [ROOM NUMBER] was free from staff's personal belongings. Additionally, Mediation Storage room [ROOM NUMBER] had transdermal (application of medication through the skin, usually via a patch) patches stored with the oral medications. * The facility failed to ensure the medication refrigerator in Medication Storage room [ROOM NUMBER] was maintained at the appropriate temperature. * The facility failed to ensure the artificial tears eyedrops (drops used to lubricate dry eyes) were not stored with the oral medications in Medication Storage room [ROOM NUMBER]. * The facility failed to ensure the antifungal cream was not stored with the oral medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure the cooks followed the proper procedure for the preparation of the pureed food. This failure had the risk for an inconsistent pureed product and the potential to not meet the nutritional needs of the 16 residents who received a pureed diet. Findings: 1. Review of the facility's document titled Mandarin Chicken Method (undated) showed the recipe process for 103 servings with a #6 scoop as follows: 1. Preheat grill to 350 degrees F. 2. Spray boneless chicken with vegetable spray and grill the chicken 5 to 6 minutes on each side. Internal temperature of chicken breast must register at 165 degrees F for 15 seconds at completion of cooking time. 3. Cut the chicken into bite sized pieces using sanitized equipment. Cover and set aside. 4. Combine the sugar, soy sauce, orange juice base, oil, garlic and ginger in a saucepan. 5. Heat over medium heat until sugar is dissolved, stirring often. Bring to a boil. 6. Combine the cornstarch and water; add to the sauce, stirring often. Reduce heat and simmer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Review of the facility's P&P titled Charting and Documentation dated 7/2017 showed documentation of procedures and treatmnet will include carespecific details, including: a. The dated and time the procedure or treatment was provided b. The name and title of the individuals who provided the care. c. The assessment data and or any unsual findings obtained during procedure or treatment. d. How the resident tolerated the procedure or treatment. e. whether the resident refused the procedure or treatment. f. Notification of family, phsycian or other staff if indicated and g. The signature and title of the individual documenting. Closed medical record review of Resident 54 was initiated on [DATE]. Resident 54 was admitted to the facility on [DATE]. Review of Resident 54's Documentation Survey Report V2 dated [DATE] showed the following entries: - For the oral hygiene, there were missing entries on 3/1, 3/2, 3/5, 3/7, 3/14, 3/15, 3/18, 3/23, 3/25, and [DATE], for the 0700 to 1500 hours shift; and 3/18 and [DATE], for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-22 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of two final sampled residents (Resident 163) reviewed for hospice services received the necessary care and services. * The facility failed to ensure the hospice visit calendar and the physician certification of terminal illness were available in Resident 163's medical record. Additionally, the facility failed to ensure the staff knew who the hospice coordinator was. These failures posed the risk of delayed communication and provision of hospice care between the hospice provider and the facility. Findings: Medical record review for Resident 163 was initiated on 4/14/25. Resident 163 had been admitted to the facility on [DATE]. Review of the facility's P&P titled Palliative/End of life Car dated 3/2018 showed the assessment will include at least documentation of disease status including diagnosis and prognosis, documentation of comorbid medical and or psychiatric condition, functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of the facility's P&P titled Enhanced Barrier Precautions dated 10/2024 showed the EBPs are used an infection prevention and control intervention to reduce the spread of MDRO to residents. EBPs employ targeted gown and glove us during high contact resident care activities when contact precautions do not otherwise apply. Gloves and gown are applied prior to performing the high contact resident care activity as opposed to before entering the room. Examples of high contact resident care activities requiring the use of the gown and gloves for EBPs include: - Dressing; - Bathing/ showering; - Transferring; - Providing hygiene; - Changing linens; - Changing briefs or assisting with toileting; - Device care or use (central line, urinary catheter, feeding tube, tracheostomy/ ventilator, etc.); and - Wound care (any skin opening requiring a dressing). On 4/18/25 at 0929 hours, a GT site wound care observation and concurrent interview for Resident 37 was conducted with LVN 12 and CNA 5. LVN 12 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and facility P&P review, the facility failed to maintain the infection control practices to help prevent the development and transmission of diseases and infections for three of five sampled residents (Residents 1, 2, and 3). * The facility staff failed to don PPE prior to entering the residents ' rooms (Rooms A and B) which were on contact isolation. This failure posed the risk for transmission of disease-causing microorganisms. Findings: Review of the facility's P&P titled Isolation-Categories of Transmission-Based Precautions revised 9/2022 showed the staff and visitors will wear gloves (clean, non-sterile) when entering the room. Gloves will be removed, and hand hygiene performed before leaving the room. Staff and visitors will wear a disposable gown upon entering the room and remove before leaving the room and avoid touching potentially contaminated surfaces with clothing after gown is removed. a. On 3/3/25 at 1218 hours, during an observation, Room A had a sign showing contact precautions. The sign showed everyone must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to provide the necessary care and services to assist the residents in carrying out their activities of daily living and services for personal hygiene for two sampled residents (Residents 7 and 8). * The facility failed to ensure the staff provided the residents' ADL care needs in a timely manner. This failure had the potential to result in poor hygiene, injury, and decreased psychosocial well-beings for the residents. Findings: Review of the facility's P&P titled Answering the Call Lights revised 9/2022 showed the following: - Answer the resident call system immediately. When answering an auditory request for assistance, identify yourself and politely respond to the resident by his/ her name. - If the resident needs assistance, indicate the approximate time it will take for you to respond. - If the resident's request requires another staff member, notify the individual. - If the resident's request is something you can fulfill, complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development or worsening of pressure ulcers for one of eight sampled residents (Resident 1). * The facility failed to notify Resident 1's RP for changes in Resident 1's skin condition, failed to develop and implement a care plan addressing multiple changes in skin condition for Resident 1, and failed to follow Resident 1's care plan intervention to float heels while in bed. These failures had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Pressure Injury Risk Assessment (undated) showed the purpose of this procedure is to provide guidelines for the structured assessment and identification of residents at risk of developing new pressure injuries or worsening of existing pressure injuries (PIs). Documentation in medical record addressing family, guardian, or resident notification if new skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development and worsening of pressure injuries for two of six sampled residents (Residents 2 and 3). * The facility failed to complete the discharge skin assessment for Resident 2's coccyx Stage 2 pressure injury. * The facility failed to ensure Resident 3's low air loss mattress was plugged in for Resident 3 who had an unstageable pressure injury to the sacrum. These failures had the potential for not providing the necessary care and services for Residents 2 and 3. Findings: Review of the facility's P&P titled Pressure Ulcers/Skin Breakdown Clinical Protocol revised 4/2018 showed the nurse shall document and report the following including current treatments, including support surfaces. The physician will order pertinent wound treatments, including pressure reduction surfaces, wound cleansing, and debridement approaches, dressings (occlusive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The following reflects the findings of the California Department of Public Health during an ABBREVIATED survey for COMPLAINT Numbers: CA00912961 and CA00913318, and FACILITY REPORTED INCIDENT (FRI) Numbers: CA00915155 and CA00915180. The survey team entered the facility on 8/14/24 at 1252 hours. The facility identified the census as 186. The survey sample size was 3. Inspection was limited to the complaints and FRIs investigated and did not represent the findings of a full inspection of the facility. * FOR COMPLAINT NUMBER: CA00912961, NO DEFICIENCIES WERE IDENTIFIED. * FOR COMPLAINT NUMBER: CA00913318, NO DEFICIENCIES WERE IDENTIFIED. HOWEVER, DURING THE ABBREVIATED SURVEY, ADDITIONAL DECIFIENCIES WERE IDENTIFIED AND CITED AT F584 * FOR FRI NUMBER: CA00915155, NO DEFICIENCIES WERE IDENTIFIED. * FOR FRI NUMBER: CA00915180, NO DEFICIENCIES WERE IDENTIFIED. GLOSSARY OF ABBREVIATIONS: DON - Director of Nursing P&P - Policy and Procedure F584 - D ([NAME]) Based on interview, medical record review, and facility P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-21 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of two sampled residents (Resident 1) was informed of the dosage changes for their psychotropic medications. * The facility failed to ensure Resident 1 was informed of the decrease in dosage of amitriptyline (antidepressant medication) and sertraline (antidepressant medication). * The facility failed to ensure Resident 1's informed consent was obtained prior to administering the increase in dosage of amitriptyline and sertraline. These failures had the potential for Resident 1 not be informed of the medications and their potential side effects. Findings: Review of the facility's P&P titled Psychotropic Medication Use dated July 2022 showed Residents are involved in the medication management process. Psychotropic medication management includes indications for use and dose. Medical record review for Resident 1 was initiated on 5/29/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure three of eight sampled residents (Residents 4, 8, and 9) were provided quality care when: * The facility failed to assess Resident 8, notify the physician, and document the change of condition regarding an unwitnessed fall. * The facility failed to ensure complete monitoring of the neurological status was conducted after a fall with head injury for Residents 8 and 9. * The facility failed to notify the physician related to the low oxygen saturation levels for Resident 8. * The facility failed to document and obtain a physician's order for a manual fecal disimpaction for Resident 4. * The facility failed to administer the PRN BM medications as ordered for Resident 4. These failures had the potential for delay in providing the necessary care and services to the residents. Findings: Review of the facility's P&P titled Falls and Fall Risk, Managing revised 3/2018 showed according…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure one of two sampled residents (Resident 9) remained free from accident hazards. * The facility failed to implement the floor mats as per the physician's order and resident's plan of care. This failure had the potential to place the resident at risk for serious injury. Findings: On 5/14/24 at 0855 hours, Resident 9 was observed in bed, with the head of bed elevated. No floor mats were observed. Medical record review for Resident 9 was initiated on 5/14/24. Resident 9 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 9's Order Summary Report dated 5/13/24, showed a physician's order dated 2/20/24, to apply the floor mats every shift for fall precautions. Review of Resident 9's plan of care showed the care plan problem dated 4/29/24, addressing Resident 9 ' s actual fall with no injury. The interventions showed to continue the interventions on the at-risk for fall care plan. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-16 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure one of five sampled residents (Resident 8) was free from the unnecessary drugs. * The licensed nurses administered midodrine (medication for blood pressure support) outside of the physician's ordered parameters. This failure had the potential for the resident to experience adverse side effects that could affect the resident's well-being. Findings: Review of the facility's P&P titled Administering Medications revised 4/2019 showed the medications are administered in accordance with prescriber orders, including any required time frame. The following information is checked/verified for each resident prior to administering medications: allergies to medications and vital signs, if necessary. The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication. Closed medical record review for Resident 8 was initiated on 5/13/24. Resident 8 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure the medications was administered as ordered for one of two sampled residents (Resident 1). * Resident 1's sevelamer carbonate (phosphorus binder-medication used to lower phosphorus levels) was not administered as ordered on the hemodialysis days (Tuesdays, Thursdays, and Saturdays). This failure had the potential for the residents' medical needs to go untreated. Findings: Review of the facility's P&P titled Documentation of Medication Administration revised 11/2022 showed documentation of medication administration includes, as a minimum, reasons why a medication was withheld, not administered, or refused (as applicable). Review of the facility's P&P titled Administering Medications revised 4/2023 showed the following: - Medications are administered within one hour of their prescribed time, unless specified (for example before and after meal orders). - For residents not in their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-15 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure the discharge process was properly followed for Resident 1. * Resident 1's medical record failed to show the physician's documentation to show Resident 1 was ready for discharge. This failure had the potential for Resident 1 to unsafely discharge from the facility. Findings: Medical record review for Resident 1 was initiated on 2/15/24 at 1330 hours. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Order Summary Report showed a physician's order dated 1/10/24, to discharge from the facility to the community. Review of Resident 1's Notice of Proposed Transfer/discharge date d 1/17/24, showed Resident 1's discharge was appropriate because their health had improved sufficiently, and the resident had no longer required the services in the facility. Review of Resident 1's medical record failed to show Resident 1's physician documented the basis for the resident's discharge prior to providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the quality care and services were provided to promote healing of surgical wounds for one of eight sampled residents (Resident 6). * LVN 1 failed to administer the wound treatments as per the physician's orders and did not inform the physician of the unavailable supplies. This failure had the potential to delay healing of Resident 6's surgical wounds. Findings: Medical record review for Resident 6 was initiated on 1/30/24. Resident 6 was admitted to the facility on [DATE], with diagnosis of unspecified open wound on the left lower leg. Review of Resident 6's MDS dated [DATE], showed Resident 6 had surgical wounds. Review of Resident 6 TAR for January 2024 showed the following wound care orders: - dated 1/26/24, for the left lower medial leg surgical incision, to cleanse with normal saline, pat dry, apply xeroform (a nonadherent dressing), cover with a foam dressing, every day shift for 21 days and as needed if soiled or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P, the facility failed to ensure one of eight sampled residents (Resident 5) was free from unnecessary drugs. * The licensed nurse did not clarify the hydrocodone-acetaminophen (a narcotic pain medication) order with the physician and failed to inform the physician of the resident's pain levels of 0, 1, and 2 (on a 0 to 10 pain scale with 0 = no pain and 10 = worst pain) on multiple occasions with the routine administration of hydrocodone-acetaminophen every six hours to reevaluate the pain medication regime. This failure had the potential for the resident to experience adverse effects that could affect the resident's well-being. Findings: Review of the facility's P&P titled Pain Assessment and Management revised 10/2022 showed when opioids are used for pain management, the resident is monitored for medication effectiveness, adverse effects, and potential overdose. Further review of the P&P showed the pain medication regimen is implemented as ordered, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the physical well-being was maintained at the highest practicable level for one of two sampled residents (Resident 1). * The facility failed to ensure Xanax (antianxiety medication) was reordered by the physician and available for Resident 1 as needed. This failure posed the risk of Resident 1 not being provided appropriate care and treatment. Findings: Medical record review for Resident 1 was initiated on 1/9/24. Resident 1 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 1' s MDS dated [DATE], showed Resident 1 was cognitively intact. On 1/9/24 at 0920 hours, an interview was conducted with Resident 1 at the bedside. Resident 1 stated she had a physician's order for Xanax. The physician's order for Xanax was dropped and was not reordered for three weeks. Additionally, when Xanax was reordered by the physician, the medication was not available. Review of Resident 1' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to notify the RP of the room change for one of nine sampled residents (Resident 8) prior to a room change. This failure put Resident 1 at risk of having their rights being violated. Findings: Review of the facility's P&P titled Transfer, Room to Room revised 12/2016 showed under the Preparation section, to orient the resident to the transfer in a form and manner that the resident can understand. Under the Documentation section showed the following information should be recorded in the resident's medical record: The date and time of the room transfer was made. On 11/22/23 at 1120 hours, an interview was conducted with RP 1. RP 1 stated they were not notified their family member was moved to a new room on or about 11/18/23. Medical record review for Resident 1 was initiated on 11/22/23. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 8's History and Physical Examination dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure one of nine sampled resident (Resident9) attained and maintained their highest practicable physical well-being. * The facility failed to administer Resident 9's medications as per the physician's orders. This failure had the potential of the resident not receiving the appropriate care and services to treat their medical conditions. Findings: Review of the facility's P&P titled Administering of Medication revised April 2019 showed under number 21, if a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering the medication shall initial and circle the MAR space provided for that drug and dose. On 11/22/23 at 1142 hours, an interview was conducted with Resident 9. Resident 9 stated they did not receive their evening and night medications on 11/17/23. Medical record review for Resident 9 was initiated on 11/22/23. Resident 9 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the nursing staff provided the care related to the indwelling urinary catheters for one of nine sampled residents (Resident 1) and one of 11 nonsampledresidents (Resident A) * The facility failed to ensure the indwelling urinary catheter care was provided as ordered for Residents 1 and A. This failure had the potential to result in inadequate care and risk for adverse complications for the residents with an indwelling urinary catheter. Findings: Review of the facility's P&P titled Catheter Care, Urinary revised 8/2022 showed the purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract infections. Review of the facility's P&P titled Documentation of Medication Administration revised 11/2022 showed administration of medication is documented immediately after it is given. 1. Closed medical record review for Resident 1 was initiated on 11/9/23.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the medications were properly stored and labeled. This failure had the potential for the unauthorized staff to have access to the medications and posed the risk for the residents receiving expired medications. Findings: Review of the facility's P&P titled Storage of Medications (undated) showed the medications requiring refrigeration are stored in a refrigerator located in the drug room at the nurses' station or other secured location. The medications are stored separately from food and labeled accordingly. On 10/24/23 at 1340 hours, an inspection of the medication rooms in Stations 1 and 2 were conducted with the DON and the following was identified: - Inside the medication refrigerator in Station 1, there were one open and undated Novolin Insulin multi-dose vial and a plastic bag of food containing yogurt, boiled eggs, and peach fruits. - The medication refrigerator in Station 2 was unlocked and had two open Novolin Insulin multi-dose vials and three open and undated Tuberculin Purified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to notify the RP about a resident's change of condition and transfer to the acute care hospital for one of five sampled residents (Resident 1). This failure had the potential to affect the ability of the RP to participate in Resident 1's treatment. Findings: Review of the facility's P&P titled Change in Resident's Condition or Status, undated, showed the facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status. Unless otherwise instructed by the resident, a nurse will notify the resident's representative when: a. the resident is involved in any accident or incident that results in an injury including injuries of unknown sources, b. there is a significant change in the resident's physical, mental, or psychosocial status; c. there is a need to change the resident's room assignment; d. a decision has been made to discharge the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to accommodate the needs for three of five sampled residents (Residents 2, 4, and 5). Residents 2, 4, and 5 stated they had to wait 30 minutes or longer to get assistance, including assistance to the bathroom. This failure had the potential to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Answering the Call Light (undated) showed the purpose of this procedure is to ensure timely responses to the resident's requests and needs. 1. Medical Record review of Resident 2 was initiated on 8/22/23. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. On 8/22/23 at 1150 hours, an interview was conducted with Resident 2. Resident 2 stated it took one hour or more to wait for a staff to provide assistance empty for urinal or go to the restroom. The staff told him that they had another 18 residents and were very busy. 2. Medical Record review of Resident 4 was initiated on 8/22/23. Resident 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the abdominal binder was applied for one of five sampled residents (Resident 1) to prevent pulling of the GT. This failure posed the risk of injury for the resident. Findings: Medical record review for Resident 1 was initiated on 8/21/23. Resident 1 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 1's order summary report dated 8/21/23, showed a physician's order dated 6/9/23, to apply an abdominal binder to protect the GT every shift, change when soiled, and document (+) for on and clean. On 8/21/23 at 1015 hours, an interview was conducted with Family Member 1. Family Member 1 stated the family visited Resident 1 at different times and did not see the abdominal binder placed on Resident 1. Family Member 1 stated she had informed the staff. On 8/21/23 at 1050 hours, a concurrent observation and interview was conducted with CNA 1. Resident 1 was observed without the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure accurate reconciliation of the controlled medications when the medications administered as documented on the Controlled Drug Record did not match with the resident's MAR for one of five sampled residents (Resident 2). This posed the risk for controlled medication diversion. Findings Review of the facility's P&P titled Controlled Substances dated 11/2022 showed the system of reconciling the receipt, dispensing and disposition of controlled substances includes the following: a. Records of personnel access and usage b. Medication administration records. Medical Record review of Resident 2 was initiated on 8/22/23. Resident 2 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 2's Order Summary Report dated 8/22/23, showed the following: - A physician's order dated 8/17/23,to administer hydrocodone-acetaminophen oral tablet 5-325 mg one tablet by mouth every 6 hours as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to protect the residents' rights to be free from the physical abuse by another resident for two of 14 sampled residents (Residents 9 and 10). Residents 9 and 10 were roommates involved in a physical altercation partially witnessed by CNA 10. The facility failed to ensure the residents were immediately separated and kept safe until nine hours later. This failure had the potential for Residents 9 and/or 10 to experience further abuse. Findings: Review of the facility ' s P&P titled Abuse Prevention Program revised 8/2021 showed administration will protect residents from abuse by anyone including other residents. Review of the facility ' sP&P titled Abuse Investigation and Reporting revised date 7/2017 showed the Administrator will ensure that any further potential abuse, neglect exploitation or mistreatment is prevented. Review of the SOC 341 form showed the facility reported an allegation of abuse to theCDPH, L&C…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to implement their P&P for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for two of 14 sampled residents (Residents 9 and 10). CNA 10 was aware of a resident to resident altercation between Residents 9 and 10 at the time of the incident; however the abuse allegation was not reported to the CDPH, L&C Program until over nine hours later. This failure had the potential for Residents 9 and 10 to experience further abuse. Findings: Review of the facility ' s P&P titled Abuse Investigation and Reporting revised date 7/2017 showed all reports of resident abuse shall be promptly reported to local, state, and federal agencies. All alleged violations involving abuse will be reported to: a. The State licensing/certification agency responsible for surveying/licensing the facility; b. The local/State Ombudsman; c. The Resident's Representative (Sponsor) d. Adult…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to provide the necessary care and services to ensure two of 14 sampled residents (Residents 2 and 5) who had diabetes to attain and maintain their highest practicable physical well-being when the facility failed to notify the physician of Resident 2 and 5 ' s refusals of insulin adminstration on multiple occasions. This posed the risk for delayed medical treatment and hospitalization. Findings: Review of the facility ' s P&P titled Change in a Resident ' s Condition or Status dated 2/2021 showed the nurse will notify the resident ' s attending physician or physician on call when there has been a need to alter the resident ' s medical treatment significantly and refusal of treatment or medications two or more consecutive times. 1. Medical record review for Resident 2 was initiated on 7/20/23. Resident 2 was admitted to the facility on [DATE], with diagnoses including type 2 diabetes. Review of Resident 2 ' s admission History and Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the adequate supervision and assistance devices were provided to prevent accidents for three of 14 sampled residents (Resident 6, 7, and 8). * Resident 6 did not have smoking privileges but was observed smoking unsupervised and without a smoking apron on the patio. * Residents 6, 7, and 8 were not offered or provided a smoking apron as per the plan of care prior to smoking. These failures put the residents at risk for smoking related accidents. Findings: Review of the facility ' s P&P titled Smoking Policy - Residents revised date 8/2022 showed the facility may impose smoking restrictions on a resident at any time if it is determined that the resident cannot smoke safely with the available levels of support and supervision. Any resident with smoking privileges requiring monitoring shall have the direct supervision of a staff member, family member, visitor, or volunteer worker at all times while smoking.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 14 sampled residents (Resident 4) received the appropriate services needed to maintain acceptable parameters of nutritional status when: * The facility failed to implement the interventions to maintain Resident 4's nutritional status when Resident 4 experienced the following severe weight loss over one month from 6/23/23 to 7/23/23: - 9 lbs (5.6%) in one week from 6/23/23 to 7/2/23 - 11 lbs (6.8%) in two weeks from 6/23/23 to 7/9/23 - 17 lbs (10.5%) in three weeks from 6/23/23 to 7/16/23 - 22 lbs (13.6%) in one month from 6/23/23 to 7/23/23 * The facility failed to ensure the physician was notified of the severe weight loss for Resident 4. * The facility failed to revise the resident-centered plan of care for Resident 4 to reflect the severe weight loss from 6/23/23 to 7/23/23. These failures caused Resident 4 to experience severe weight loss of 22 lbs, 13.58% weightloss in one month from 6/23/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary GT care and services for one of 14 sampled residents (Resident 1). * The facility failed to ensure Resident 1 was positioned safely at 30 to 45 degrees during feeding administration via GT and failed to ensure Resident 1 ' s GT tubing was free from milky coagulated liquid. These failures posed the risk for developing complications related to GT. Findings: Review of the facility ' s P&P titled Enteral Tube Feeding via Continuous Pump dated 11/2018 showed to position the head of the bed at 30 to 45 degrees for feeding, unless medically contraindicated. Medical record review for Resident 1 was initiated on 7/20/23. Resident 1 was admitted to the facility on [DATE]. a. Review of Resident 1 ' s Order Summary Report dated 7/26/23, showed a physician ' s order dated 6/19/23, to elevate the head of bed 30 to 45 degrees during feeding. On 7/24/23 at 1149 hours, Resident 1 was observed on the geri…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the pharmaceutical services to ensure the accurate administration of medication as evidenced by: * The facility failed to ensure the medications were administered in a timely manner for one of 14 sampled residents (Resident 14) and two of eight nonsampled residents (Residents A and H). Residents 14, A, and H received their morning medications up to five hours later than the scheduled times. * The facility failed to ensure the MAR for Resident 3 was signed by LVN 6 immediately after the medication administration. These failures posed risks for double-dosing and had the potential for the resident ' s medical needs to go untreated. Findings: Review of the facility ' s P&P titled Administering Medications revised 4/2019 showed medications are administered in accordance with prescriber orders, including any required time frame. Medications are administered within one hour of their prescribed time, unless…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the kitchen staff had the appropriate skill set to safely perform the daily operation of the Food and Nutrition Services Department as evidenced by: * The Chef was unable to correctly read the measurement of the ingredients per the recipe during the pureed food preparation observation. * [NAME] 1 was unable to show the correct procedure of the thermometer calibration. * [NAME] 2 was unable to correctly show how to check the freezer temperature. * [NAME] 3 was unable to show how to change the Celsius to Fahrenheit mode in a digital thermometer. * Dietary Aide 1 was unable to correctly state the process for testing the sanitizing solution for the manual washing. These failures had the potential to lead to foodborne illnesses in a highly susceptible population of residents who received food prepared in the kitchen. Findings: Review of the CMS 672 Resident Census and Conditions of Residents completed by the facility dated 6/21/23, showed 161 of 174 residents in the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the menus were followed as evidenced by: * The facility served regular bread rolls instead of garlic bread per the facility's menu spreadsheet. * [NAME] 1 failed to follow the recipe for pureed chicken supreme by placing 5.8 cups of water instead of 5/8 cup per the recipe during the pureed food preparation. * The wrong scoop size was used to serve the stewed tomato with basil for residents on pureed diet. * The wrong scoop size was used to serve paprika noodles for residents on regular diet. * The supersoup (soup with extra nutrients added) was not served to the residents on fortified diet. The facility failed to provide supersoup to Residents 103, 148, and 924. * The facility failed to ensure the spreadsheet was followed for the puree/level 4 diet. The facility failed to provide whole milk for Resident 172. These failures had the potential for the residents to not receive adequate nutrition and appropriate servings to meet their individual needs. Findings: Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the proper labeling and dating of the foods in the kitchen were utilized once the food item was opened. * The facility failed to ensure the proper labeling and dating of the foods in refrigerator was in placed for the residents' food brought in by visitors. In addition, the facility failed to ensure the food items were discarded after 72 hours. * The facility failed to ensure the expired food items in the kitchen were discarded. A bin containing sugar had a use-by date of 4/26/22, and a bin containing powdered milk had a use-by date of 4/25/23 were seen the kitchen's storage. In addition, the facility failed to ensure the plastic liner for the powdered milk and all-purpose flour were not torn and frayed. * The facility failed to ensure the proper storage of the employees' food and belongings in the kitchen was being observed by the staff. * The facility failed to ensure the use hair restraints was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-29 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement their infection control program in accordance with the facility's P&P. * The facility failed to maintain an accurate infection control surveillance program for the months of May and June 2023. The facility conducted surveillance only on residents who exhibited signs and symptoms of an infection and were prescribed antimicrobial medications. The facility failed to include the residents who exhibited signs and symptoms of infection; however, were not prescribed antimicrobial medications. The facility failed to ensure the Surveillance Data Collection Form was complete and accurate to determine whether the resident's infection met the McGeer's criteria for true infection. * The facility failed to wear proper PPE during high-contact care for Resident 130 who was on enhanced isolation precautions. Resident 130 was placed on enhanced isolation precautions without a physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the entrapment assessments were accurate or the measurements were recorded during the bed inspection when identifying areas of possible entrapment with the use of bed side rails for all 31 residents with side rails. These failures had the potential to negatively impact the residents resulting to entrapment, serious injuries, and death. Findings: According to the Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, the term entrapment describes an event in which a patient/resident is caught, trapped, or entangled in the space in or about the bed rail, mattress, or hospital bed frame. Patient entrapments may result in deaths and serious injuries. These entrapment events have occurred in openings within the bed rails, between the bed rails and mattresses, under bed rails, between split rails, and between the bed rails and head or foot boards. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, medical record review, and facility P&P review, the facility failed to obtain the informed consent from one of 36 final sampled residents (Resident 72) or resident's legal representative for the use of psychotropic medications. This failure posed the risk for Resident 72 or resident's legal representative to not be informed of the benefits and risks of the psychotropic medications and not have the opportunity to decline the proposed treatment. Findings: Review of Facility P&P titled Psychotropic Medication Use revised July 2022 showed when determining whether to initiate, modify, or discontinue medication therapy, the IDT conducts an evaluation of the resident. The evaluation will attempt to clarify whether: the actual or intended benefit of the medication is understood by the resident/ representative. Resident (and/ or representatives) have the right to decline treatment with psychotropic medications. Medical record review for Resident 72 was initiated on 6/28/23. Resident 72's Order Summary Report as of 6/1/23, showed an order dated 5/5/23, to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure four nonsampled residents (Residents 14, 124, 136, and 146) who were assessed to not self-administer the medications had the medications at the bedside. This failure had the potential to negatively impact the residents' physiological well-being and could administer the medications inaccurately. Findings: Review of the facility's P&P titled Self-Administration of Medications revised February 2021 showed the residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. The IDT assesses each resident's cognitive and physical abilities to determine whether self-administering medications is safe and clinically appropriate for the resident. The policy also showed any medications found at the bedside that are not authorized for self-administration are turned over to the nurse in charge for return to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs for six of 36 final sampled residents (Residents 10, 103, 157, and 922) and six nonsampled residents (Residents 3, 52, 112, 119, 161, and 874). * The facility failed to ensure the call lights for Residents 3, 10, 52, 103, 119, 161, and 922 were within the residents' reach. * The facility failed to ensure Residents 112, 157, and 874 were provided with assistance in a timely manner. These failures had the potential to negatively impact the residents' physical and psychosocial well-being or would result in delayed provision of care. Findings: Review of the facility's P&P titled Answering the Call Light (undated) showed the purpose of this procedure is to ensure timely responses to the resident's requests and needs. In addition, the general guidelines showed to ensure the call light is accessible to the resident when in bed, from the toilet, from the shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Medical record review for Resident 103 was initiated on 6/21/23. Resident 103 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 103's H&P examination dated 3/25/23, showed Resident 103 did not have the capacity to understand and make decisions. Review of Resident 103's Advance Healthcare Directive Acknowledgement Form dated 3/23/23, showed Resident 103 had an advance healthcare directive; however, there was no indication whether or not Resident 103's advance directive was requested or available in medical record. Review of Resident 103's Physician Orders for Life-Sustaining Treatment (POLST) undated, failed to show whether Resident 103 had an advance directive or not. On 6/26/23 at 0855 hours, an interview and concurrent medical record review was conducted with the SSD. The SSD stated the social services department was in charge of the residents' advance directives, and if the resident had an advance directive, they would ask the resident or responsible party for a copy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the privacy was provided for one of 36 final sampled residents (Resident 723) and two of 34 nonsampled residents (Residents 13 and 1074). * The facility failed to ensure Residents 723 and 1074 were provided a dignity bag for their indwelling urinary catheter (a catheter drains urine from the bladder into a bag outside the body) drainage bag. * The facility failed to ensure visual privacy was provided during the G-tube medication administration for Resident 13. These failures had the potential to violate the resident's right to privacy. Findings: Review of the facility's P&P titled Confidentiality of Information and Personal Privacy revised October 2017 showed the facility will strive to protect the resident's privacy regarding his or her: a. accommodations; b. medical treatment; c. written and telephone communications; d. personal care; e. visits; and f. family and resident group meetings. 1. Medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain a clean, sanitary, and homelike environment for the dining room and residents' rooms for two of 37 final sampled residents (Residents 4 and 76) and two of 34 nonsampled residents (Residents 62 and 90) when: * The air vents and surrounding tiles around the air vents in the dining room were observed with blank powdery-like substance. * Resident 4 and Resident 90's room was observed with food particles on the bottom of the window close to the bathroom on bottom wall board and crumbled paper. Resident 4's bed side table and the top of drawer with liquid spills. Resident 4's room floor was sticky. Resident 90 did not feel good when the room or the floor was dirty. * Two dusty electric stand fans were observed inside Resident 76's room. In addition, the front fan guard (used to provide a physical barrier around spinning fan blades to prevent accidental contact with fingers or other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical records and facility P&P review, the facility failed to ensure one of 36 final sampled residents (Resident 72) had a mental disorder was referred to state PASARR representative for Level II evaluation and determination screening process. This failure pose risk for resident not to receive adequate level of services, comprehensive assessment, intervention and evaluation for conditions related to mental disorder. Findings: Review of the facility's P&P titled admission Criteria revised March 2019 showed, all new admissions and readmissions are screened for mental disorders, intellectual disabilities or related per the Medicaid PASARR process as follows: - The facility conducts a Level 1 PASARR screen for potential admissions, regardless of payer source, to determine if the individual meets the criteria for a mental disorder, intellectual disabilities or related. - If the level I screen indicates that the individual meets the criteria for a mental disorder, intellectual disabilities or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to develop the comprehensive plans of care to reflect the individual care needs for six of 36 final sampled residents (Residents 37, 72, 105, 147, 723, and 922). * The facility failed to develop a comprehensive person-centered care plan to address the use of bilateral grab rails for Resident 723; the use of bilateral floor mats for Residents 70 and 105; Resident 147's change in condition blood in urine and oxygen therapy; Resident 37's order to be up on wheelchair 3 times per week; and Resident 114's use of antibiotic for treatment of infection. These failures had the potential risk of not providing appropriate, consistent, and individualized care to these residents. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised March 2022 showed the comprehensive, person-centered care plan describes the services that are to be furnished to attain or maintain the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive care plan was revised to reflect specific care needs for three of 36 final sampled residents (Residents 70, 72, and 922). * Resident 70's care plan for activity did not reflect Resident 70's activity preference. * Resident 922's care plan did not reflect no longer use of Indwelling urinary drainage catheter (a catheter inserted through the urethra into the bladder to drain urine). * Resident 72's plan of care for care plan problem of pain was not revised to reflect the accurate location of Resident 72's pain. This failure had the potential risk for Resident 72 to receive adequate assessment, intervention, and evaluation of his pain. These failures posed the risk for not providing the residents with individualized and person-centered care. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised March 2022 showed assessments of the residents are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 34 nonsampled residents (Resident 113) was provided with the tools necessary to maintain and improve the resident's communication abilities when a communication board was not available when required by Resident 113 for communication. This failure had the potential to impede the resident in maintaining and/or achieving independent functioning, dignity, and well-being. Findings: Review of the facility's P&P titled Activities of Daily Living, Supporting, revised March 2018 showed appropriate care and services will be provided for the resident who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with communication (speech, language, and any functional communication systems). During the initial tour of the facility on 6/21/23 at 0939 hours, Resident 113 was observed in his room on his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide an ongoing in room activity program to meet the needs and interests of two of 36 final sampled residents (Residents 70 and 87). * Resident 87 was assessed to prefer watching television and listening to music. However, Resident 87 was observed in bed with no sensory stimulation. * The facility failed to provide meaningful activities to meet the Resident 70's interests. These failures posed the risk for the residents to feel isolated. Findings: Review of the facility's P&P titled, Programming for Residents with Cognitive Impairments and Other Special Needs, revised June 2018, showed activity programs are provided for the maintenance and enhancement of each resident's quality of life while promoting physical, cognitive, and emotional health. The facility will offer meaningful programs for residents with cognitive impairments that use reality and sensory awareness techniques. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review and facility P&P review, the facility failed to ensure two of 36 final sampled residents (Residents 99 and 147) and one nonsampled residents (Resident 137) were provided with the necessary services to meet their highest practicable physical, mental, and psychosocial well-being. * The facility failed to ensure the change of condition evaluation was completed for Resident 147 a timely manner. This failure had the potential for Resident 147 to not receive the appropriate care and services in timely manner. * The facility failed to ensure the physician was notified promptly when Resident 99 refused to take medications. This failure had the potential to negatively impact the resident's well-being. * The facility failed to ensure the physician's order was followed by wearing gloves when administering Resident 137 finasteride (a medication that treats enlarge prostate in men) medication. This failure had the potential for exposure to hazardous agent contained in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of new pressure ulcers (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) and promote healing of existing pressure ulcer for two of 36 sampled residents (Residents 58 and 125). * The facility failed to ensure Resident 125 was repositioned at least every two hours as per the resident's care plan; and wound treatments were administered as per the physician's order. These failures put Resident 125 at higher risk for developing new pressure ulcers and worsening of the existing pressure ulcer on the sacral area. * The facility failed to ensure LAL mattress setting was consistent with Resident 58's weight. This posed the risk for Resident 58 to not benefit from the therapy provided by LAL mattress. Findings: 1a. During the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure appropriate care and services related to GT were provided to one of 36 final sampled residents (Resident 105) and one non-sampled resident (Resident 13). * The facility failed to check the GT placement for Resident 13 prior to the administration of the medications through the GT. * The facility failed to ensure Resident 105's enteral formula bottle, fluid bag, and syringe were labeled and dated. * The facility failed to ensure Resident 105's head of bed was elevated during GT feeding to reduce the risk for aspiration. These failures had the potential to negatively impact the resident's well-being. Findings: Review of the facility's P&P titled Administering Medications through an Enteral Tube revised 11/2018 showed under Steps in the Procedures to verify placement of the feeding tube. 1. Medical record review of Resident 13 was initiated on 6/26/23. Resident 13 was admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility P&P review, the facility failed to provide the necessary respiratory care for three of 36 final sampled residents (Residents 76, 103, and 147) and five nonsampled residents (Residents 27, 44, 77, 172, and 60). * Resident 44 was administered oxygen four liters per minute via nasal cannula, instead of two liters per minute per the physician's order. In addition, the facility failed to ensure the nasal cannula tubing was dated, and the empty humidifier bottle was discarded properly. * Resident 60 was administered oxygen 2.5 liters per minute via nasal cannula, instead of two liters per minute per the physician's order. The facility failed to ensure the nasal cannula tubing was dated. In addition, a suction set-up was observed dated 12/29/22, and there was no physician's order to suction Resident 60. * On 6/21/23 at 1016 hours, Resident 103 was observed in bed asleep. The nasal cannula tubing attached to an oxygen concentrator was observed unlabeled and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to offer or provide the adequate and appropriate pain management for two of 36 final sampled residents (Residents 74 and 72). * The facility failed to ensure Resident 74 was administered the pain medication per the physician's order. * The facility failed to ensure Resident 72 received timely assessment and intervention to ease pain to the resident's left upper arm to neck. This pose risk for Resident 72 experiencing pain not managed accordingly consistent with professional standards of practice. These failures had the potential for not effectively managing these residents' pain. Findings: Review of the facility's P&P titled Pain Assessment and Management revised 10/2022 showed to implement pain management strategies, the medication regimen is implemented as ordered. 1. On 6/21/23 at 1027 hours, during an initial tour of the facility, an interview was conducted with Resident 74. Resident 74 stated she took Soma…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to attain the highest physical wellbeing for two of 36 final sampled residents (Residents 54 and 107) who required dialysis. * The facility failed to ensure the following for Residents 54 and 107: - Complete the dialysis communication record forms which included Residents 54 and 107's pre dialysis assessment (for blood sugars, vital signs, access site, skin integrity, medications sent with resident, or any information for the dialysis center) and post dialysis assessment (for vital signs, access site, skin integrity, and special instructions, recommendations, or information from the dialysis center). - Accurately assess for Residents 54 and 107's dialysis site. - Specify which medication for Residents 54 and 107 were to be administered at the dialysis center. These failures had the potential risk for Residents 54 and 107 not being provided the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the assessment, physician's order, informed consent, and least restrictive alternative measures were implemented prior to the use of side rails for one of 36 final sampled residents (Resident 723). These failures had the potential to put Resident 723 at risk for serious injury. Findings: Review of the facility's P&P titled Bed Safety and Bed Rails revised August 2022 showed bed rails include side rails, safety rails, and grab or assist bars. The use of bed rails or side rails (including temporarily raising the side rails for episodic use during care) is prohibited unless the criteria for use of bed rails have been met, including attempts to use alternatives, interdisciplinary evaluation, resident assessment, and informed consent. On 6/21/23 at 0910 hours, 6/23/23 at 0809 hours, and 6/27/23 at 0855 hours, Resident 723 was observed in bed with bilateral bed grab rails elevated. Medical record review for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, facility document review and facility P&P review, the facility failed to provide the pharmaceutical services to ensure the accurate reconciliation, administration, and disposal as evidenced by: * The facility failed to ensure the MARs for Residents 13, 80, and 140 were signed by LVN 11 immediately after the medication administration and refusal. These failures posed risks for double-dosing and missed doses of prescribed medications which may compromise resident safety. * The facility failed ensure non-controlled medications were discarded by two licensed nurses and identify method of disposal. This failure had the potential for the inaccurate reconciliation and medication administration error. * The facility failed to ensure the medications prescribed to treat depression (amitriptyline) were administered as per physician orders for Resident 76. This posed the risk of not treating the resident's depression. Findings: According to the facility's P&P titled Administering Medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the drug regimens reviewed and any irregularities found were acted upon for two of 36 final sampled residents (Residents 103 and 147). These failures posed the risk of the residents not receiving the necessary care and services or receiving unnecessary medications. Findings: Review of the facility's P&P titled Medication Regimen Reviews revised May 2019 showed the pharmacy consultant reviews the medication regimen of each resident at least monthly. The pharmacy consultant performs the medication regimen review for every resident in the facility receiving medication and will provide written report to attending physicians for each resident identified of non-life threatening medication irregularities within 24 hours of medication regimen review. The physician will document in the medical record that irregularity has been reviewed and what (if any) action was taken to address it. The copies of medication regimen review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility document review, the facility failed to ensure four of 36 final sampled residents (Residents 21, 147, 155, and 168) were free from the unnecessary psychotropic drugs (any drug that affects brain activity associated with mental processes and behavior). * The facility failed to ensure Resident 168's target behavior for the use of quetiapine fumarate (antipsychotic medication) was monitored accurately. * The facility failed to ensure Resident 21's monthly behavior summary was completed for the use of quetiapine (medication used to treat schizophrenia), and sertraline (medication used to treat depression). * The facility failed to ensure Resident 155's monthly behavior summary was completed for the use of mirtazapine (medication used to treat depression), escitalopram (medication used to treat major depressive and general anxiety disorders), and clonazepam (medication used to treat prevent and control seizures and treat panic attacks). * The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 48.39%. Two of two licensed nurses (LVNs 1 and 11) were found to have made errors during the medication administration. * The facility failed to ensure Resident 140's calcium tablet 500mg and lubricant eye drops were administered as ordered. * The facility failed to ensure Resident 13's ferrous sulfate oral syrup 300 (60 Fe) mg/5ml 5.4ml and folic acid 1mg as ordered. * The facility failed to ensure Resident 13 was assessed for loose stools as ordered prior to the administration of Miralax * The facility failed to ensure Resident 137's Aspirin chewable (medication to prevent a stroke) was administered as ordered. * The facility failed to ensure Resident 137's multivitamin with minerals (supplement) was administered as ordered. * The facility failed to ensure Resident 137's calcium 600 + D Tablet 5 mg 600-400 mg unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services to ensure proper storage, labeling, and disposal of medications. This failure had the potential for unauthorized residents and staff to have access to the medications; and posed the risk for the residents receiving expired medications. Findings: Review of the facility's P&P titled Discarding and Destroying Medication revised November 2022 showed the medication disposition record should contain the signature of witnesses. Review of the facility's P&P titled Medication Labeling and Storage revised February 2023 showed the following: - The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. - Medications would be stored in an orderly manner in cabinets. Each resident's medications are to be assigned to an individual holding area to prevent possibility of mixing medications of several residents. - Controlled substances and other drugs subject to abuse are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility P&P review, the facility failed to ensure the medical records for two of 36 final sampled residents (Residents 41 and 72) were complete and accurately documented as evidenced by: * Resident 41's Controlled Drug Record and Emergency Kit Pharmacy Log failed to show documentation on 6/17 and 6/19/23 at 1700 hours, for a scheduled pain medication that was administered to the resident. * The facility failed to ensure Resident 72's medical record had the completed POLST Form of the resident on file. These failures had the potential for the residents' care needs not being met as the clinical information was not complete. Findings: 1. Review of the facility P&P titled Preparation and General Guidelines: Controlled Medications dated 8/2014 showed when a controlled medication is administered, the licensed nurse administering the medication immediately enters the signature on the accountability record at the time the medication was removed from the supply. Medical record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to inform the physician of the residents who had not met the McGeer's Criteria and were prescribed antibiotics for two of 36 final sampled residents (Residents 43 and 160) and one of 34 nonsampled residents (Resident 11). This posed the risk for the continued use of unnecessary antibiotics, potentially resulting in adverse reactions associated with antibiotics, and the development of antibiotic resistant bacteria. Findings: According to the Centers for Disease Control and Prevention (CDC), antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics over a year. Studies have shown that 40-75% of antibiotics prescribed in nursing homes may be unnecessary or inappropriate. Harms from antibiotic overuse are significant for the frail and older adults receiving care in nursing homes. These harms include risk of serious diarrheal infections from Clostridium difficile, increased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to maintain the essential equipment used to prepare, serve, and store food in the facility. * The facility failed to ensure Freezer #4 was functioning properly to maintain the required temperature of 0 degrees F or lower. * The facility failed to ensure the thermometers were calibrated weekly per the facility's P&P. These failures had the potential for equipment not functioning in the way they were intended and in turn cause contamination of food, leading to food-borne illnesses for the residents who received food from the kitchen. Findings: Review of the CMS 672 Resident Census and Conditions of Residents completed by the facility dated 6/21/23, showed 161 of 174 residents in the facility received food prepared in the kitchen. Review of the USDA Food Code 2022, Section 4-501.11, Good Repair and Proper Adjustment showed equipment shall be maintained in a state of repair and condition. 1. Review of facility's P&P titled Refrigerators and Freezers revised date 11/2022 showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate services for one nonsampled resident (Resident 77). * The facility failed to ensure Resident 77 had a functioning call light in order to summon staff for assistance. This failure had the potential for Resident 77 not having his needs known to the staff and may result in not receiving assistance in a timely manner. Findings: Review of the facility's P&P titled Maintenance Service revised December 2009 showed the maintenance services shall be provided to all areas of the building, grounds, and equipment in a safe and operable manner at all times. Review of the facility's P&P titled Answering the Call Light (undated) showed the purpose of this procedure is to ensure timely responses to the resident's requests and needs. In addition, general guidelines showed, be sure that the call light is plugged in and functioning at all times. On 6/22/23 at 0851 hours, Resident 77's call light was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, facility document review, and facility P&P review, the facility failed to maintain an effective pest control program to prevent the presence of small flies in the kitchen. This failure had the potential to lead to food borne illnesses (illness caused by food contaminated with bacteria, viruses, parasites or toxins) in the facility residents who eat food prepared in the kitchen. Findings: According to the USDA Food Code 2022, 6-501.111, Controlling Pests, insects and other pests are capable of transmitting disease to humans by contaminating food and food-contact surfaces. Effective measures must be taken to eliminate their presence in food establishments. Review of the facility's P&P titled Pest Control revised date 5/2008 showed the facility maintains an ongoing pest control program to ensure that the building is kept free of insects and rodents. On 6/21/23 at 0843 hours, flies were observed flying and on the walls of the kitchen adjacent to the tray line area. On 6/22/23 at 1118 hours, fruit flies were observed flying in the kitchen area where the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-12 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. On 05/06/21 at 0900 hours, an interview was conducted with Residents 121 and 134. Residents 121 and 134 stated since last month, Resident 111 was sitting with his hand in his pants by their room every time they came out of the shower. Residents 121 and 134 stated they asked Resident 111 what he was looking at. Residents 121 and 134 stated Resident 111 liked watching women who just came from the shower. Residents 121 and 134 stated the nurses were made aware and they would wheel Resident 111 away. Residents 121 and 134 stated they argued with Resident 111 every time they called out his behaviors. Residents 121 and 134 stated this happened on several occasions. Residents 121 and 134 stated this concern had been brought up in the Resident Council meetings, but nothing had been done. Residents 121 and 134 stated they felt very upset and humiliated every time this happened. On 5/6/21 at 1300 hours, an interview was conducted with CNA 9. CNA 9 stated Resident 111 had the behavior of placing his hands in his pants.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure six of 32 sampled residents (Residents 68, 86, 89, 123, 128, and 450) and five nonsampled residents (Residents 6, 26, 62, 63, and 147) remained free from accident hazards. * The facility failed to monitor the use of the Wander Guard for functionality and placement for Residents 6, 26, 63, and 86. * The facility failed to ensure one of seven exit doors (Exit Door 4) equipped with the Wander Guard alarm system was functioning properly. * The facility failed to implement the IDT recommendation for the use of Wander Guard for Resident 89. * The facility failed to ensure Resident 147 had an identification band and the Wander Guard was in place to address Resident 147's eloping behavior and suicidal gestures. In addition, the facility failed to report the elopement incident to the CDPH, L&C Program. * The facility failed to ensure safe smoking practices were followed for Residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate infection control practices designed to provide a safe and sanitary environment and help prevent the development and transmission of infections were implemented. * The facility failed to use the appropriate disinfectant to clean the porous foam on Resident 45's bilateral grab bars. This posed the risk for not adequately cleaning and disinfecting the resident equipment. * The facility failed to offer and provide the COVID 19 vaccine to one of 32 sampled residents (Resident 48). This failure had potential to cause residents to not be protected from the COVID 19 (a disease caused by SARS-CoV-2 that can trigger a respiratory infection) infection. * Multiple medication bottles in Medication Carts A, B, and C had dry stains and sticky residues. These failures posed the risk for transmission of disease-causing microorganisms. Findings: 1. Review of the facility's P&P titled Cleaning and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to promote the dignity and respect for four of 32 final sampled residents (Residents 68, 83, 84, and 121). * The facility failed to ensure Residents 84 and 121's call lights were answered in a timely manner. * The CNAs were observed standing over Residents 68 and 83 while assisting with their meals. These failures had the potential to negatively affect the residents' well-being. Findings: 1. On 5/4/21 at 0833 hours, during the initial tour of the facility, an interview was conducted with Resident 84. Resident 84 stated he had a concern with the call light response. Resident 84 stated he had to wait for two to three hours for the staff to answer the call light. When asked how he knew the time, Resident 84 stated he used the clock in his room to check the time. Resident 84 stated he needed pain medication and for staff to assist him getting out of bed. Resident 84 stated he could be dying in his room and the staff never paid attention.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to determine whether three of 32 final sampled residents (Residents 46, 49, and 143) had an advance directive or wished to formulate an advance directive. This had the potential for the residents' decisions regarding their health care and treatment options not being honored. Findings: Review of the facility's P&P titled Advance Directives revised 12/2016 showed upon admission the Social Services Director or designee will inquire of the resident about the existence of any written advance directives. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so. Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record. 1. Medical record review for Resident 49 was initiated on 5/3/21. Resident 49 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure all allegations or suspicions of abuse were reported no later than two hours to the facility's Administrator for one of 32 final sampled residents (Resident 13). * Resident 13's allegation of the male resident exposed himself and masturbated in front of her was not reported to the facility's Administrator. This failure resulted in the sexual abuse allegation to go uninvestigated and placed Resident 13 and the other residents at risk for abuse. Findings: Medical record review for Resident 13 was initiated on 5/6/21. Resident 13 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 13's annual History and Physical examination dated 10/30/20, showed Resident 13 was oriented to person, place, and time and capable of decision-making. Review of Resident 13's MDS dated [DATE], showed Resident 13 was cognitively intact. On 5/4/21 at 1225 hours, a follow-up interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to implement the individual plan of care for one of 32 final sampled residents (Resident 94). This posed the risk of not providing the appropriate and individualized care to Resident 94. Findings: Medical record review for Resident 94 was initiated on 5/3/21. Resident 94 was admitted to the facility on [DATE]. Review of Resident 94's Post-Fall Review dated 12/30/20, showed Resident 94 had an unwitnessed fall and was found sitting on the floor. Review of Resident 94's Post-Fall Review dated 1/5/21, showed Resident 94 was found lying on the floor and had the skin abrasions to the left knee and left hand. Review of Resident 94's Post-Fall Review dated 2/30/21, showed Resident 94 had an unwitnessed fall and was found sitting on the floor. Review of Resident 94's plan of care showed a care plan problem dated 1/6/21, addressing Resident 94's fall risk and actual fall on 12/2020. The interventions showed Resident 94 was to have the bed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and facility document review, the facility failed to provide the necessary care and services to help attain and maintain resident's highest practicable physical well-being. * The glucometers from Medication Carts A, B, and C were not calibrated on a regular basis. In addition, the glucometer calibration logs had multiple missing and incomplete entries. These failures had the potential to negatively impact the residents' well-being. Findings: 1. On 5/10/21 at 0734 hours, review of Medication Cart A's Quality Control Record Assure Platinum Blood Glucose Monitoring System forms showed multiple missing entries for the following months: - November 2020: 11/12 to 11/15, 11/25 to 11/26/20, 11/19 to 11/23, and 11/28 to 11/30/20, had incomplete documentation. - December 2020: no entries for 12/2 to 12/8/20, 12/10, 12/12, 12/17, and 12/21/20. - January 2021: no entries for 1/1, 1/3 to 1/6, 1/8, 1/9, 1/18 to 1/21, 1/24, 1/25, 1/27; and incomplete documentation on 1/13 to 1/14/ 21. - February 2021: no entries from 2/5 to 2/7/21. On 5/10/21 at 0811 hours, an interview and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to provide the necessary respiratory care for two of 32 final sampled residents (Residents 42 and 128). * Resident 42 had the physician's orders for continuous oxygen to be administered at 2 to 5 liters per minute via nasal cannula and to notify the physician if Resident 42's oxygen saturation level below 92%. Resident 42 was observed on room air without the oxygen therapy as ordered, which resulted in Resident 42 having an oxygen saturation level of 90%. * Resident 128 had a physician's order for continuous oxygen to be administered at 2 liters per minute via nasal cannula. Resident 128 was observed being on and off the oxygen therapy. In addition, Resident 128's oxygen was set at 2.5 liters per minute. These failures had the potential to result in negative health outcomes to the residents. Findings: 1. Medical record review for Resident 42 was initiated on 5/3/21. Resident 42 was admitted to the facility on [DATE]. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the effective pain management was provided for three of 32 final sampled residents (Residents 84, 121, and 123). 1. Resident 121's physician's order for hydrocodone-acetaminophen (pain medication) had no distinct pain parameters. The hydrocodone-acetaminophen medication was ordered for the severe pain but was administered to Resident 121 at the lower pain levels. Resident 121 was not consistently provided non-pharmacological interventions prior to the administration of pain medications. 2. Resident 84's physician's order for morphine sulfate (pain medication) had no distinct pain parameters. The morphine sulfate medication was ordered for moderate pain but was administered to Resident 84 at the lower pain levels. Resident 84 was not provided non-pharmacological interventions prior to the administration of pain medications. 3. Resident 123 was not provided with adequate pain assessment and management. These failures had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and medical record review, the facility failed to ensure one of 32 final sampled residents (Resident 87) who required dialysis received care and services consistent with the professional standards of practice. The facility failed to ensure Resident 87's dialysis access site was assessed pre and post dialysis treatment as ordered by the physician. This failure had the potential to delay nursing staff identifying any issues with the resident's dialysis access site, including signs of infection and active bleeding. Findings: Review of the facility's P&P titled Hemodialysis Access Care dated 9/2010, under the section Steps in the Procedure, Care of AVFs (Arterio-Venous Fistula is created by surgically connecting an artery and a vein) and AVGs (Arterio-Venous Graft uses a synthetic or animal-derived tubing to connect the artery and vein), showed care involves the primary goals of preventing infection and maintaining patency of the catheter (preventing clots). To prevent infection and/ or clotting:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure four of 32 final sampled residents (Residents 45, 116, 143, and 137) remained free from accident hazards due to the use of elevated side rails as evidenced by: * The facility failed to conduct the assessment for the risk of entrapment from elevated side rails, obtain the informed consent prior to the use of side rails, and attempt the alternatives prior to use of side rails for Resident 116. * The facility failed to conduct the assessment for the risk of entrapment from elevated side rails and attempt the alternatives prior to use of side rails for Resident 143. * The facility failed to conduct the assessment for the risk of entrapment from the elevated side rails for Residents 45 and 137. These had the potential to place the residents at risk for entrapment and serious injury. Findings: Review of the FDA issued Safety Alert entitled Entrapment Hazards with Hospital Bed Side Rails showed the residents most at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure proper accounting and safeguarding of the controlled medications in order to prevent loss, diversion, or accidental exposure. * The facility failed to ensure the incoming and outgoing licensed nurses assigned to Medication Carts A and B consistently signed the QShift Controlled Substance Release Form to ensure the complete inventory of the controlled medications during the shift change narcotic medication count. These failures posed the risk for loss or diversion of controlled medications. Findings: According to the facility's P&P titled Controlled Medication Storage dated 8/2014, under the section Policy, showed the medications included in the Drug Enforcement Administration classification as controlled substances are subject to special handling, storage, disposal and recordkeeping in the facility in accordance with federal, state, and other applicable laws and regulations. The Procedures section showed at each shift change, a physical inventory of all controlled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility document review, the facility failed to ensure the Pharmacy Consultant and licensed staff reported irregularities for one of 32 final sampled residents (Residents 51). The facility failed to act upon irregularities reported by the Pharmacy Consultant for Resident 51. This failure had the potential for the residents not receiving necessary care and services. Findings: Medical record review for Resident 51 was imitated on 5/3/21. Resident 51 was admitted to the facility on [DATE]. Review of Resident 51's Order Summary Report for May 2021 showed a physician's order dated 8/18/20, to administer lactulose (medication for constipation) solution (10 gm/15 ml) 30 ml by mouth four times a day for bowel management and hold for loose stool. Review of the facility document titled Note to Attending Physician/Prescriber for March 2021 showed the Pharmacy Consultant recommended a review for the use of lactulose (10 gm/15 ml) 30 ml oral four times a day for bowel for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five unnecessary medication sampled residents (Residents 68 and 128) were free from unnecessary medications. * Resident 128's temazepam (medication to induce sleep) was administered for inability to sleep; however, the hours of sleep was not monitored as ordered by the physician. * The facility failed to accurately monitor Resident 128's behavior for inability to relax for the use of clonazepam (medication for anxiety). * The facility failed to ensure the the physician's order for Resident 128's clonazepam reflected the accurate indication for administering the clonazepam medication. * The facility failed to ensure the physician's order for lorazepam (antianxiety medication) 1 mg to be given as needed was limited to a 14-day duration for Resident 68 . These failures posed the risk of providing the resident with unnecessary medications and the potential for development of significant side effects. Findings: According to the facility's P&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure the sanitary conditions were maintained during food storage and preparation as evidenced by: * The facility failed to label the food items with the open or use by dates and dispose of the food items that were kept beyond the used by dates. This posed an increased risk of cross-contamination and created a potential for pathogens to cause food borne illnesses in the facility. Findings: Review of the CMS-672 Resident Census and Conditions of Residents completed by the facility and dated 5/4/21, showed 148 of 161 residents residing in the facility received food prepared in the kitchen. Review of the facility's P&P titled Food Receiving and Storage dated 7/14 showed all foods stored in the refrigerator or freezer will be covered, labeled, and dated (used by date). Dry foods that are stored in the bins will be removed from original packaging, labeled, and dated (used by date). On 5/3/21 at 0800 hours, during the initial tour of the kitchen with the Dietary Service Supervisor, the following food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-12 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility document review, and facility P&P review, the facility failed to inform the physician of the residents who had not met the McGeer's Criteria and were prescribed antibiotics for two of 32 final sampled residents (Residents 9 and 87) and six nonsampled residents (Residents 8, 69, 125, 550, 551, and 552). This posed the risk for the continued use of unnecessary antibiotics, potentially resulting in adverse reactions associated with antibiotics, and the development of antibiotic resistant bacteria. Findings: According to the Centers for Disease Control and Infection (CDC), an estimated 70% of nursing home residents receive one or more courses of antibiotics during a year. Studies have shown that 40% to 75% of the antibiotics prescribed in nursing homes may be unnecessary or inappropriate. Frail and older adults are at significant risk of harm from antibiotic overuse including increased adverse drug events, increased drug interactions and infection with antibiotic-resistant organisms. The World Health Organization (WHO) cites antibiotic resistance as one of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-07-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop an individualized plan of care and implement the care needs to minimize the risk of dislodging the GT for one of three sampled residents (Resident 1) who was at high risk for dislodging the GT. Resident 1 had multiple documented incidents of the GT being dislodged. This failure resulted in not providing appropriate, consistent, and individualized care to Resident 1. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 3/2022 showed the comprehensive person-centered care plan reflects currently recognized standards of practice for problem areas and conditions. Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision making. When possible, interventions address the underlying source(s) of the problem area(s), not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the resident care was provided in a manner to promote dignity and respect for two of 32 final sampled residents (Residents 20 and 59). * The facility failed to ensure the staff sat next to Residents 20 and 59 while assisting the residents to eat. This failure had the potential to negatively impact the resident's feelings of self-worth and well-being. Findings: 1. On 4/15/25 at 1256 and 1300 hours, Resident 20 was observed being assisted to eat by RNA 1. RNA 1 was observed standing over Resident 20 who was seated in bed. On 4/15/25 at 1306 hours, an interview was conducted with RNA 1. RNA 1 acknowledged he was standing over Resident 20 when assisting the resident with eating. When asked about the facility's policy for assisting the residents with meals, RNA 1 stated he was supposed to be sitting down when assisting a resident with meals, however, he could not find any available chair. Medical record review for Resident 20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review, the facility failed to ensure the resident's personal health information was maintained in a confidential manner for one nonsampled resident (Resident 431). * The facility failed to ensure the laptop displaying Resident 431's personal health information was safeguarded when left unattended. This failure had the potential for unauthorized access to Resident 431's medical record information. Findings: Medical record review for Resident 431 was initiated on 4/15/25. Resident 431 was admitted to the facility on [DATE]. On 4/18/25 at 1023 hours, Medication Cart A was observed parked in the hallway near the nurses' station. The laptop on top of the medication cart was open with the screen displayed Resident 431's personal health information, including the resident's name and scheduled medications. The facility staff and another resident were observed passing by the hallway. On 4/18/25 at 1025 hours, an observation and concurrent interview was conducted with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to provide a safe, clean and homelike environment for three of 32 final sampled residents (Residents 65 and 123). * Resident 65's room (Room B) wall had multiple vertical scratches and chipped paint extending down to the base board, with non-penetrating holes. * Resident 123's room (Room C) wall had chipped wood and paint and multiple scratches extending down to the baseboard, with non-penetrating holes. These failures had the potential to negatively impact the resident's quality of life Findings: Review of the facility's P&P titled Homelike Environment revised 2/2021 showed the residents are provide with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible. The staff provides person-centered care that emphasizes the resident's comfort, independence and personal needs and preferences. The facility staff and management maximizes to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-22 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to send a copy of the notice of transfer/discharge to the representative of the Office of the State LTC Ombudsman for one of five final sampled residents (Resident 680) reviewed for discharge and transfer. This failure posed the risk of the LTC Ombudsman not being aware of the circumstances of the resident's transfer/discharge should an appeal be filed or requested by the resident or their representatives regarding the transfer. Findings: Review of the facility's P&P titled Transfer or Discharge Facility-Initiated dated 10/2022 showed the Notice of Transfer is provided to the resident and representative as soon as practicable before the transfer and to the LTC Ombudsman when practicable. Closed medical record review for Resident 680 was initiated on 4/17/25. Resident 680 was admitted to the facility on [DATE], and transferred to the acute care hospital on 3/18/25. However, there was no documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-22 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident or the resident's representative was provided the written or verbal notice of the facility's bed hold (holding or reserving a resident's bed while the resident in the acute care hospital) policy upon transfer to the acute care hospital for one of five final sampled residents (Resident 680) reviewed for discharge and transfer. This failure had the potential for the resident and the resident's representative to be unaware of their rights to return to the facility following a hospitalization. Findings: Review of the facility's P&P titled Bed-Holds and Returns revised 10/2022 showed the residents and/or representatives are informed ( in writing) of the facility and state ( if applicable) bed-hold policies. All residents/representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-22 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide the appropriate services for one of 32 final sampled residents (Resident 141). * The facility failed to ensure Resident 141 had a functioning call light in order to summon staff for assistance. This failure had the potential for Resident 77 not having her needs known to the staff and may result in not receiving assistance in a timely manner. Findings: Review of the facility's P&P titled Answering the Call Light (undated) showed the purpose of this procedure is to ensure timely responses to the resident's requests and needs. In addition, general guidelines showed, to ensure the call light is plugged in and functioning at all times. On 4/15/25 at 0909 hours, during the initial tour of the facility, Resident 141 was observed awake and lying in bed. Resident 141's call light was not observed within the resident's reach. Upon further inspection, the call light cord was cut off from the call light panel on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-22 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure a safe, functional, and sanitary environment in multiple areas throughout the facility was maintained as evidenced by the following: * Black residue was observed along the walls in Shower Rooms B and D. The facility failed to maintain the integrity of the walls and sanitary conditions in Shower Rooms B and D. * The facility failed to maintain the sanitary condition in Shower Room D. The lid of the linen barrel was open, with an overload of soiled linen. An unlabeled portable toilet basin was found on the floor and a diaper was observed on top of a wheeled commode chair. * A shower chair was observed with a brownish stain on the foam seat, appearing to be a fecal matter, in Shower Room C. These failures had the potential for development and proliferation of disease-causing microorganisms. Findings: 1. On 4/22/25 at 1009 hours, an environmental inspection was conducted with the Maintenance Supervisor. During the inspection, the following was identified: - An accumulation of black residue was observed along the perimeter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure the medical information was complete and accurate for one of six sampled residents (Resident 2). This failure had the potential to Resident 2 to receive inadequate care as the clinical information was not available. Findings: Review of the facility's P&P titled Charting and Documentation (undated) showed the following information is to be documented in the resident medical record-treatments or services performed. Documentation in the medical record will be objective (not opinionated, or speculative), complete, and accurate. Closed medical record review for Resident 2 was initiated on 10/17/24. Resident 2 was admitted to the facility on [DATE], and discharged on 10/5/24. a. Review of Resident 2's Care Plan dated 9/13/24, showed a care plan for pressure ulcer/skin injury related to impaired mobility and urinary/bowel incontinence. The interventions included to turn and reposition every two hours and as needed, and if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-10-24 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to ensure the call light was within reach for Resident 5. This failure had the potential for the delayed provision of assistance to Resident 5. Findings: Review of the facility's P&P titled Answering the Call Light revised 9/2022 showed to ensure the call light is accessible to the resident when in bed, from the toilet, from the shower, or bathing facility and from the floor; and to answer the resident call system immediately. On 10/17/24 at 0912 hours, a concurrent observation and interview was conducted with CNA 5 in Resident 5's room. Resident 5 was calling for help. Resident 5's call light was observed on top of the pillow and not within reach. CNA 5 verified the call light was not within reach of the resident. On 10/24/24 at 1640 hours, the Administrator and ADON acknowledged the above findings.
- No harm found · Bcited before2024-07-25 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide reasonable accommodation to meet the needs for one of five sampled residents (Resident 5) and two nonsampled residents (Residents B and E). * The facility failed to ensure the TV remote controls were available for Residents 5, B, and E. This failure had the potential to negatively impact the residents' physical and psychosocial well-being. Findings: On 7/23/23 from 0920 to 1045 hours, a tour of the facility and concurrent interview was conducted with the Maintenance Director. The following was identified: - Resident 5 was observed lying in bed, awake, and looking at the ceiling. When asked how her day was, Resident 5 stated it was boring and the TV was not working because there was no remote control. - Resident B was observed sitting up in her wheelchair. When asked about her TV, Resident B stated there was no remote control. Resident B further stated she wanted to watch TV at night to keep up with the news. Resident B stated she told the nurse there was no remote control for her TV. - Resident E was observed sitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-07-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to complete the weekly and discharge skin assessmentsfor one of five sampled residents (Resident 1). This failure had the potential for not providing necessary care and services to Resident 1. Findings: Review of the facility's P&P titled Prevention of Pressure Injuries pressure Skin revised 2/2024 showed the licensed nurse conducts a comprehensive skin evaluation for each admission, and prior to discharge. Closed medical record review for Resident 1 was initiated on 7/15/24. Resident 1 was admitted to the facility on [DATE], and discharged on 6/7/24. Review of Resident 1's Skin/Wound note Inspection dated 5/25/24, showed Resident 1 had the following: - BUE multiple skin discoloration (purple/red) - [NAME] with pacemaker recent site with Dermabond (topical skin adhesive) - right groin area with scab - left and right buttock MASD (moist/red) - BLE edema, left and right heels blanchable redness - BLE dryness - left and right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-06-21 · tag F0553 — failed to let residents help plan their care — patternAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to ensure two of two sampled residents (Residents 1 and 2) were invited to the interdisciplinary team behavior management conference. This failure had the potential for the residents to not be able to participate in choosing their treatment options and making decisions in care planning. Findings: Review of the facility's P&P titled Care Planning – Interdisciplinary Team dated March 2022 showed the resident is encouraged to participate in the development of and revisions to the resident's care plan. 1. Medical record review for Resident 1 was initiated on 5/29/24. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's H&P examination dated 2/17/23, showed Resident 1 had the capacity to understand and make decisions. Review of Resident 1's IDT Behavior Management forms dated 12/7/23 and 2/22/24, showed the following attendees: - Nursing - Activities - Social Services - Psychiatrist/Psychologist Further review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-06-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observation and interview, the facility failed to implement the infection control practices designed to provide the safe and sanitary environment. * The licensed nurse placed the personal belongings on top of the treatment cart. * Resident 3's nasal cannula was observed on the floor. These failures had the potential for cross contamination and promote the development of transmission of diseases and infection. Findings: 1. On 6/20/24 at 1117 hours, a black jacket was observed hanging on the side of the treatment cart and a bottle of water was placed next to a saline spray bottle on the top of the treatment cart. On 6/20/24 at 955 hours, a concurrent observation and interview was conducted with the Treatment Nurse 1. Treatment Nurse 1 confirmed those items were her belongings and stated, I was never told not to have our stuff on the treatment cart. On 6/21/24 at 1045 hours, an interview conducted with the DON. The DON acknowledged the finding and further stated that there should be no personal belongings on the treatment cart for infection control measures. Upon requesting for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility P&P review, the facility failed to develop and implement the plan of care to reflect the individual care needs for one of five sampled residents (Resident 8). * The facility failed to ensure Resident 8 had a plan of care to address use of a CPAP. This failure posed the risk of not providing appropriate, consistent, and individualized care to the residents. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 3/2022 showed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Closed medical record review for Resident 8 was initiated on 5/13/24. Resident 8 was admitted to the facility on [DATE] and discharged on 4/29/24. Review of Resident 8's H&P examination dated 4/22/24, showed Resident 8 had a diagnosis of obstructive sleep apnea. Review of Resident 8's Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-02-01 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, closed medical record review, and facility P&P review, the facility failed to ensure the comprehensive care plan was implemented to reflect the individual care needs for one of eight sampled residents (Resident 5). * The facility failed to ensure Resident 5 was checked for incontinent episodes every two hours as per the resident's care plan. This failure had the potential for the resident not being provided with appropriate, consistent, and individualized care. Findings: Review of the facility's P&P titled Care Plans, Comprehensive Person-Centered revised 3/2022 showed the compressive, person-centered care plan describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Closed medical record review for Resident 5 was initiated on 1/29/24. Resident 5 was admitted to the facility on [DATE], and discharged on 6/13/23. Review of Resident 5's MDS dated [DATE], showed Resident 5's BIMS score was 13,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-06-29 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to provide one of 23 nonsampled residents (Resident 725) with the Notice of Medicare Non-coverage (NOMNC) and the Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) Form CMS-10055. The NOMNC and SNF ABN Forms were used to inform the residents of their potential financial liability and appeal rights and protections should they wish to receive care and services that may not be covered by Medicare. This had the potential of not allowing Resident 725 to make an informed decision regarding their Medicare services. Findings: Medical record review for Resident 725 was initiated on 6/23/23. Resident 725 was admitted to the facility on [DATE], and discharged home on 3/10/23. Review of Resident's 725 Social Services Note dated 3/3/23, showed NAVI Health (a third party group that manages Medicare Part A residents in the facility. They discuss resident's care and they are the ones that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-06-29 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility P&P review, the facility failed to dispose and store trash in a sanitary manner. * The trash bins inside the kitchen were observed to be left open. In addition, empty boxes were observed on top of the trash bins and the cooler. * The four out of six dumpsters were overflowing with garbage which prevented for the lids to be fully closed These failures posed the risk for the development of odors, attract and harborage or breeding place of insects and rodents, and a possible source of contamination of food, equipment, and utensils. Findings: According to the USDA Food Code 2022, 5-501.113, Covering Receptacles, showed receptacles and waste handling units for refuse, recyclables, and returnable shall be kept covered: Inside the food establishment if the receptacles and units contain food residue and are not in continuous use; or after they are filled; and with tight-fitting lids or doors if kept outside the food establishment. Review of the facility's P&P titled Food-Related Garbage and Refuse Disposal revised 10/2017 showed the following: -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-05-12 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the the facility failed to ensure the garbage was disposed of properly The garbage bin inside the kitchen was observed to be overflowing with trash preventing it to be closed with a lid. This failure had the potential to harbor pests. Findings: Review of the facility's P&P titled Food Related Garbage and Refuse Disposal dated 10/17 showed all garbage and refuse containers are provided with tight fitting lids or covers and must be kept covered when stored or not in continuous use. On 5/3/21 at 0800 hours, during the initial kitchen tour conducted with Dietary Service Supervisor, an uncovered garbage bin was observed overflowing with trash with multiple boxes piled on top of the bin. The Dietary Service Supervisor verified the findings. On 5/4/21 at 1130 hour, during a kitchen observation tour, an uncovered garbage bin overflowing with trash was observed. The Dietary Service Supervisor verified the findings.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 31 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| AG FACILITIES OPERATIONS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/11/2003 |
| IRA E SMEDRA LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | since 08/11/2003 |
| WIN WIN ENTERPRISES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 48% | since 08/11/2003 |
| DO, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/14/2023 |
| KUIZON, KRISTINA | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2025 |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2013 |
| BUTENKO, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/24/2023 |
| CAPELA, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/03/2023 |
| GUERRERO, FAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/14/2023 |
| HASSELL, LANCE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/25/2022 |
| ISSA, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/24/2014 |
| LUTZ, LINDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2012 |
| SALAZAR, PAULINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/14/2020 |
| SMEDRA, IRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/11/2003 |
| WINTNER, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/11/2003 |
| 3000 BEVERLY MANOR ROAD, LLC | Organization | ADP OF THE SNF | — | since 10/01/2003 |
CMS files one row per role, so the 30 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056010. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.