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Casitas Care Center

10626 Balboa Blvd., Granada Hills, CA 91344 · For profit - Corporation · 99 certified beds · (818) 368-2802 Medicare & Medicaid certified

Call the home — (818) 368-2802 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0605) — most recent Mar 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10515 Balboa Blvd · (818) 363-7120 · Call to confirm hours
Pharmacy
17010 Chatsworth St · (818) 360-0871 · Call to confirm hours
Grocery
10365 Balboa Blvd · (818) 366-9873 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.4%10.2%15.4%better
Long-stay residents who lose too much weight4.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms26.9%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.6%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened3.9%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.9%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.8%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.4%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table13.1%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission33.8%23.0%22.6%worse
Short-stay residents with an outpatient ER visit6.4%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.222.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.121.571.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 119 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.3%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
37.2%U.S. median 56.6%
Met the expected recovery
0.42U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 37.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 49% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.3%CMS range 44.8–62.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.1–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge37.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.7–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.351.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.62
Aide hours/ resident / day
4.00
Total nurse hours/ resident / day
0.33
RN hoursweekends
24.4%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 92.2 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.00 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.69 hrs/resident/day on weekends vs 4.13 on weekdays — 11% thinner on weekends. RN hours go from 0.33 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 24% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-03-26)
16
at the previous standard inspection (2025-03-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 10 most serious are shown; the remaining 49 are one tap away and print in full.

  • Potential for harm · Ecited before2026-03-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Maintain a comfortable sound levels to promote a restful environment for two of three residents (Resident 3 and 89) investigated under the care area Safe/Clean/Homelike Environment. This deficient practice resulted in the residents feeling disrespected, annoyed and awaken unnecessarily. 2. Provide a safe, clean, comfortable, and homelike environment for one of three sampled residents (Resident 91) when there was dust buildup on the base of the resident's facility provided fan and wall. This deficient practice denied Resident 91 the right to a clean, comfortable, and homelike environment and had the potential to negatively impact Resident 91's quality of life. Findings: 1.a. During a review of Resident 3's admission Record (AR), the AR indicated the facility admitted the resident on 2/28/2025 with diagnosis including heart failure (heart muscle is weakened or stiffened, failing to keep up with the body's blood demand) and obstructive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (1) of five (5) sampled residents (Resident 2) was free from unnecessary (any medication in excessive dose, excessive duration, without adequate monitoring) use of psychotropic drug (any medication capable of affecting the mind, emotions, and behavior) in accordance with the facility policy and procedure by failing to ensure Resident 2 did not have duplicate (more than one [1]) medication treatments with the use of quetiapine (antipsychotic [medication used to treat mental illness]) and clonazepam (a psychotropic drug used for agitation and as anxiolytic [reduce anxiety]) between 12/23/2025 and 3/24/2026. This deficient practice had the potential to place Resident 2 at risk for significant adverse consequences (unwanted, uncomfortable, or dangerous effects that a drug may have) such as drowsiness, dizziness and respiratory depression (stoppage of breathing) from the use of unnecessary psychotropic and antipsychotic drugs, which could result…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1.Reconcile (the process of comparing transactions and activity to supporting documentation) four (4) medication emergency kits (eKIT - kit containing medications needed to be used during emergencies) containing Controlled Substance-[CS, medications which have a potential for abuse and may also lead to physical or psychological dependence, also known as narcotics or Controlled Medication, CM]) for March 2026, in one (1) of one (1) inspected Medication Rooms (Medication room [ROOM NUMBER].) 2.Reconcile two (2) medication eKITs containing CS for March 2026, in two (2) of three (3) inspected Medication Carts (Medication Cart 1 Station 1, Medication Cart AM Station.) 3. Replace one (1) open used medication eKIT within 72 hours of opening the kit on 3/19/2026, in one (1) of one (1) inspected Medication Rooms (Medication room [ROOM NUMBER].) 4. Account for one (1) dose of CS for Resident 85 in one (1) of three (3) inspected medication carts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Two (2) medication errors out of 25 total opportunities contributed to an overall medication error rate of 8% affecting two (2) of four (4) residents observed for medication administration (Resident 18 and 57.) The medication errors were as follows:1. Resident 18 did not receive a form of aspirin (a medication used for cerebrovascular accident [CVA - an interruption in the flow of blood to cells in the brain, mainly caused by hypertension (high blood pressure)] prophylaxis [PPX - prevention]) as ordered by Resident 18's physician. 2. Resident 57 did not receive a form of aspirin as ordered by Resident 57's physician. These failures had the potential to result in Resident 18 and 57 to experience medication adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) and the potential to result in Residents 18's and 57's health and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store medications in accordance with manufacturer specifications, professional principles and facility policy and procedures by failing to ensure eye drops were stored separately from orally administered medications, in one (1) of three (3) inspected Medication Carts (Medication Cart 1 Station 1.) This deficient practice increased the risk of contamination of medications and receiving medications via the wrong route (internal versus external routes,) for residents in the facility, possibly leading to adverse health consequences resulting in the negative impact to their health and well-being. Findings: During a concurrent observation and interview on 3/23/2026 at 1:08 p.m., in Medication Cart 1 Station 1, with Licensed Vocational Nurse 3 (LVN 3), the following medications were stored in a manner contrary to the facility's P&P: -One (1) artificial tears (a medication used for dry eyes) eye drop bottle and one (1) atropine (a medication used to dilate the pupils of the eye) eye drop bottle was stored with several…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide care in a manner that maintained a resident`s dignity and respect by failing to ensure a staff member knocked prior to entering a resident`s room for one of two residents (Resident 26) observed during dining observation. This deficient practice violated the resident's right to be treated with respect and dignity and had the potential to affect Resident 26`s sense of self-worth and self-esteem. Findings: During a review of Resident 26's admission Record (AR), the AR indicated the facility admitted the resident on 3/31/2020 with diagnosis including, major depressive disorder (a serious mental health condition characterized by persistent, severe sadness, loss of interest, and low energy lasting at least two weeks) and hypertension (high blood pressure). During a review of Resident 26's Minimum Data Set (MDS-a standardized assessment and care screening tool) dated 3/02/2026, the MDS indicated Resident 26 had the ability to understand others and be understood and required supervision or touching assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive care plan (a document that outlines a resident's healthcare needs, goals, and the interventions planned to achieve those goals) by failing to: a. Develop a care plan for a skin tear (a wound caused by shear, friction, and/or blunt force resulting in separation of skin layers) sustained during a fall incident for one of five sampled residents (Resident 30) investigated under the Accidents care area. This deficient practice had the potential to result in failure to deliver the necessary care and services to Resident 30. b. Develop a care plan regarding the refusal of the 2025/2026 COVID-19 (an infectious disease caused by the SARS-CoV-2 virus) and influenza (also known as the flu, a contagious respiratory illness caused by influenza viruses that infects the nose, throat, and lungs) vaccinations (medications used to prevent diseases usually given by injection or by mouth) for one of five sampled residents (Resident 44) investigated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly use the air redistribution mattress (a specialized mattress that continuously circulates air) when it was turned off for one of four sampled residents (Resident 54). This failure had the potential to result in development of pressure ulcers (localized pressure-related damage to the skin and/or underlying tissue usually over a bony prominence), increased skin breakdown and slower healing. Findings: During a review of Resident 54's admission Record, the admission Record indicated Resident 54 was admitted on [DATE] with diagnoses that included metabolic encephalopathy (a brain dysfunction that causes confusion, memory loss or loss of consciousness), cerebral infarction (a type of stroke, loss of blood flow to a part of the brain), and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 54's physician's order, dated 1/25/2025, the physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document orthostatic blood pressure (taking blood pressure measurements when lying, sitting, and standing to detect for significant drop in blood pressure during each position change) measurements for one of five sampled residents (Resident 4). This failure had the potential to result in residents receiving the wrong treatments, physician miscommunication and inconsistent care. Findings: During a review of Resident 4's admission Record, the admission record indicated Resident 4 was admitted on [DATE] with diagnoses that included sepsis (a life threatening blood infection), psychotic disorder (a serious mental illness causing a loss of touch with reality), and acute respiratory failure with hypoxia (a critical condition defined by severely low blood oxygen). During a review of Resident 4's Minimum Data Set (MDS-a comprehensive assessment and screening tool) dated 1/12/2026, the MDS indicated Resident 4 had severely impaired cognitive skills…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement appropriate infection control practices for one of four residents (Resident 26) reviewed during the Infection Control task by failing to ensure Certified Nursing Assistant 1 (CNA 1) performed hand hygiene (the process of cleaning hands with soap and water or alcohol-based sanitizer to remove germs and prevent the spread of infections) after handling a soiled meal tray and prior to delivering a meal to Resident 26. The deficient practice had the potential to spread infection and cross contamination (the physical movement or transfer of harmful bacteria [germs] from one person, object, or place to another) among staff and other residents. Findings: During a review of Resident 26's admission Record (AR), the AR indicated the facility admitted the resident on 3/31/2020 with diagnosis including, major depressive disorder (a serious mental health condition characterized by persistent, severe sadness, loss of interest, and low energy lasting at least two weeks) and hypertension (high blood pressure).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · D2026-03-26 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the double door exit in the middle station (MSDDE) was fully sealed when closed and did not have gaps, which created an opening from top to bottom measuring 72 inches in length and 1/3 of an inch in width for one of three doors in the facility. This deficient practice created an entry point and access for insects to get inside the building which could potentially transmit insect borne illnesses to the 94 out of 94 residents in the facility. Findings: During a concurrent observation and interview on 3/25/2026 at 12:54 p.m., with the Maintenance Director (M-Dir.) while inspecting the MSDDE, the M-Dir stated that the exit doors must always be closed and sealed to prevent insect infestation in the facility. The M-Dir confirmed that the MSDDE had a wide opening, allowing visibility of cars passing through from the gaps in the double door. The M-Dir measured the opening which measured 72 inches in length and 1/3 of an inch in width. The Medical Director (M-Dir) stated that he would immediately go to Home…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately measure the pressure ulcer/injuries (PU/ls - injury to skin and underlying tissue resulting from prolonged pressure on the skin) wound measurements for two of three sampled residents' (Resident 1 and Resident 2). This deficient practice had the potential to delay necessary treatments and services and to increase the residents' risk of further skin breakdown.Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/27/2025 with diagnoses including unstageable pressure ulcer unspecified site, osteomyelitis (infection of the bone that causes inflammation and pain), spina bifida (a birth defect where the spine doesn't close completely during early pregnancy, leaving the spinal cord and nerves exposed), and abnormal posture. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 12/2/2025, the MDS indicated Resident 1's cognitive (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that a 72-hour neurological check (neuro check- an assessment conducted to assess a person's brain and nervous system function by checking level of consciousness, behavior, pupils, movement, and vital signs to identify any changes in condition) was completed for one of three sampled residents (Resident 1) after Resident 1's unwitnessed fall on 12/18/2025. This deficient practice had the potential to result in delayed identification of changes in Resident 1's condition, which could affect the timely delivery of appropriate care and treatment.Findings: During review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 12/3/2025 with diagnosis including type 2 diabetes (a condition that affects the way the body processes blood sugar), work together to provide structure, support, stability, and enable movement), abnormal posture, unspecified fall, and vascular dementia (a decline in thinking, memory, and reasoning caused by brain damage from impaired blood flow,, leading…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-13 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the admission Coordinator (AC) was aware that residents and their representative can rescind the facility's arbitration (a private process where disputing parties agree that one or several other individuals can make a decision about the dispute after receiving evidence and hearing arguments) agreement (a written contract in which two or more parties agree to settle a dispute out of court) within 30 days after obtaining the signature for two of three sampled residents (Residents 2, and 5 ).These failures could potentially result in the residents and residents' representatives not knowing or understanding what an arbitration agreement is and potentially causing feelings of doubt and confusion.Findings:During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 6/12/2025, with diagnoses including metabolic encephalopathy (your brain is having trouble processing information due to a chemical imbalance in your blood), diabetes mellitus (DM-a disorder characterized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-25 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Notify one of four sampled residents (Resident 1) physician and Resident 1 regarding the missed dose of Levothyroxine Sodium (levothyroxine - a medication used to treat an underactive thyroid gland [a gland that makes and stores hormones that help regulate the heart rate, blood pressure, body temperature, growth development and energy]) scheduled to be given on 1/15/2025 at 6:30 a.m. 2. Notify one of four sampled residents (Resident 1) physician of Resident 1's refusal to allow body weight monitoring for a duration of 58 days (2/6/2025 to 4/4/2025). These deficient practices may result in worsening symptoms, increased risk of hospitalization or complications and health decline. Findings: 1. During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 1/14/2025 and readmitted on [DATE] with diagnoses that included hypothyroidism (when the thyroid gland doesn't make enough thyroid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) and implement care plan interventions for one of four sampled residents (Resident 1) to address Resident 1's refusal to allow body weight monitoring. These deficient practices had the potential to negatively affect the delivery of care and services and placed Resident 1 at risk for impaired nutrition and decline in well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 1/14/2025 and readmitted on [DATE] with diagnoses that included hypothyroidism (when the thyroid gland doesn't make enough thyroid hormones to meet your body needs), diabetes mellitus (DM - a condition that happens when your blood sugar is too high), hypertension…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a nutritional assessment upon admission for one of four sampled residents (Resident 1), as per the facility's policy and procedure (P&P) titled, Nutritional Assessment. This deficient practice had the potential to place Resident 1 at risk for undetected nutritional status and at risk for medical complications related to impaired nutrition. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 1/14/2025 and readmitted on [DATE] with diagnoses that included hypothyroidism (when the thyroid gland doesn't make enough thyroid hormones to meet your body needs), diabetes mellitus (DM - a condition that happens when your blood sugar is too high), hypertension (abnormally high blood pressure), and morbid (severe) obesity (a medical condition where someone has excessive fat accumulation that presents a risk to health). During a review of Resident 1's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure that the on-coming nurse (Licensed Vocational Nurse 1 [LVN 1]) signed the Narcotic (a controlled medication or substance with a high potential for abuse that in moderate doses dulls the senses, affects mood or behavior, relieves pain and induces sleep) Count Sheet (NCS- a form used to account all controlled medications, and to transfer accountability from the out-going nurse to the on-coming nurse) on 4/24/2025 for 7 a.m. to 3 p.m. shift after counting the controlled medications with the out-going nurse (Licensed Vocational Nurse 2 [LVN 2]). 2. Ensure that the on-coming nurse (Licensed Vocational Nurse 3 [LVN 3]) signed the NCS on 4/9/2025, 11 p.m. to 7:00 a.m. shift in one of two inspected medication carts (MC 3) at the Nursing Station (NS). 3. Administer Levothyroxine Sodium (levothyroxine - a medication used to treat an underactive thyroid gland [a gland that makes and stores hormones that help regulate the heart rate, blood pressure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure titled Wandering (to walk around without any clear purpose or direction) and Elopement (leaving the facility without notice or permission) and failed to ensure one of three sampled residents (Resident 1), who was observed with periods of confusion, agitation (a condition in which a person is unable to relax and be still) and was observed wandering and entering other resident rooms on 4/7/2025 was kept free from accidents and hazards by: 1. Failing to ensure Certified Nursing Assistant 1 (CNA 1) followed the facility's policy and procedure titled Wandering and Elopement to attempt to prevent Resident 1, who was at risk for unsafe wandering, from leaving the facility premises. These deficient practices resulted in Resident 1 leaving the facility on 4/7/2025 at 11:10 p.m., without being stopped by CNA 1, who observed Resident 1 leave the facility. These deficient practices placed Resident 1's health and well-being at risk and could result to Resident 1 sustaining severe injury requiring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-02 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure prompt attempts were made to resolve the grievance of one of three sampled residents (Resident 1). This deficient practice violated the residents' right to have his grievance addressed. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/27/2025 and readmitted on [DATE] with diagnoses that included pneumonitis (general inflammation of lung tissue) due to inhalation of food and vomit, urinary tract infection (UTI-an infection in the bladder/urinary tract), and gastrostomy status (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems). During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/6/2025, the MDS indicated Resident 1 had severely impaired cognition. The MDS also indicated Resident 1 was dependent on staff with oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-02 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the facility ' s intravenous (IV -fluids given directly into the blood stream) administration policy was implemented to prevent complications from intravenous therapy by failing to monitor a resident receiving intravenous hydration for Intake & Output (I&O- the careful tracking and recording of fluids a patient consumes [intake] and eliminates [output] to monitor fluid balance and overall hydration status) and failed to assess a resident prior to the administration of IV fluids for one of three sampled residents (Resident 1) This deficient practice had the potential to place Resident 1 at risk for developing complications such as inflammation of the vein, fluid overload (a medical condition characterized by having too much fluid volume in the body, potentially leading to health complications like swelling, high blood pressure, and heart problems), electrolyte (minerals in your blood and other body fluids that carry an electric charge) imbalances…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-27 · tag F0675 — failed to support quality of life — pattern
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement its policy on quality of life by failing to ensure three of four sampled residents (Resident 2, Resident 3 and Resident 4) were assisted by staff to participate in activities. This deficient practice had the potential to affect the resident's sense of well-being, self-esteem and self-worth. Findings: a. During a review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 2/23/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing) and encounter for palliative care (specialized medical care focused on relieving suffering and improving the quality of life for residents with serious illnesses). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool) dated 2/5/2025, the MDS indicated Resident 2 had severely impaired cognition (the process of acquiring knowledge and understanding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure titled Activity Programs by failing to incorporate at least one activity a month held away from the facility and offer at least one evening activity per week to 93 residents residing in the facility for two of three sampled months (January 2025 and February 2025). This deficient practice had the potential to result in psychosocial decline and a decreased quality of life. Findings: During a concurrent interview and record review on 3/27/2025 at 11:52 a.m., with the Activities Director (AD), the activity calendar for the month of January 2025 and February 2025 were reviewed. The AD stated that she (AD) is responsible in scheduling activities for the residents one month prior. The AD stated that there should be one scheduled activity held outside the facility such as outings for each month to provide a different environment to the residents. The AD stated that the facility should also schedule evening activities once a month. The AD stated that there were no outside activities such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure laboratory services (refers to the collection, testing. and analysis of a resident's specimen [such as blood, urine or stool] for health-care professionals to make decisions on the diagnosis and treatment of their residents) were provided to one of three sampled residents (Resident 1) timely per physician's order. This deficient practice resulted in the delay of necessary care and services for Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated that the facility originally admitted the resident on 4/4/2024 and readmitted on [DATE] with diagnoses that included acute respiratory failure with hypoxia (a condition where the lungs struggle to deliver enough oxygen to the blood, leading to low levels of oxygen in your body tissues), urinary tract infection (UTI - when bacteria gets into your urine and travels up to your bladder [a hollow, muscular organ in the lower abdomen that stores urine]) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-09 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within residents' reach while in bed for three of three sampled residents. (Resident 5, Resident 44, and Resident 45) This deficient practice had the potential to delay the provision of services and residents' needs not being met. Findings: a. During a review of Resident 5's admission Record, the admission Record indicated the facility readmitted the resident on 7/5/2023 with diagnoses including acute respiratory failure (results from acute or chronic impairment of gas exchange between the lungs and the blood) with hypoxia (a condition in which the body's tissues do not receive enough oxygen), hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body, often caused by damage to the brain) following unspecified cerebrovascular disease (a group of conditions that affect the blood vessels in the brain and spinal cord) affecting left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-09 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a plan of care that summarizes a resident's health conditions, specific care and services facility staff need to provide a resident to promote healing and prevent a worsening of a condition, and current treatments) to meet the resident`s needs for four of four sampled residents (Resident 287, Resident 36, Resident 37, and Resident 20) by failing to: 1. Develop and implement a comprehensive person-centered care plan addressing Resident 287`s intravenous catheter (IV- a thin flexible tube inserted into a vein to allow for administration of fluids or medications). This deficient practice had the potential to result in Resident 287`s inadequate care of IV site. 2. Develop and implement a comprehensive person-centered care plan addressing Resident 36's Ceftriaxone Sodium (antibiotic used to treat bacterial infections) use. This deficient practice had the potential to result in complications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe environment for three out of six residents (Resident 70 and Resident 37) investigated under the care area of accidents when: 1. The facility failed to place a landing mat to Resident 70's right side of the bed while Resident 70 was in bed as indicated in the care plan and physician's order. This deficient practice placed the resident at risk for avoidable pain and/or injury in an event of Resident 70 experiencing an actual fall. 2. The facility allowed Resident 37 to keep an electric tea kettle in his room. This deficient practice had the potential to result in injuries to Resident 37. Findings: 1. During a review of Resident 70's admission Record, the admission Record indicated the facility admitted the resident on 2/23/2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), encounter for palliative care (person and family-centered treatment, care and support for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    b. During a review of Resident 287's admission Record, the admission Record indicated that the facility initially aditted Resident 287 on 4/27/2024 and readmitted the resident on 3/3/2025 with diagnoses including pneumonitis (lungs tissue inflammation, swelling, and irritation), urinary tract infection (an infection in any part of the urinary system), and type 2 diabetes mellitus (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly). During a review of Resident 287's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 10/12/2024, the MDS indicated that the resident had severely impaired cognition (a severely damaged mental abilities, including remembering things, making decisions, concentrating, or learning). The MDS further indicated that Resident 287 was dependent on the assistance of two or more helpers for activities of daily living (ADL-activities related to personal care). During a review of Resident 287's History and Physical (H&P), dated 3/4/2025, the H&P indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure licensed nurses did not leave medications at residents' bedside unattended by a licensed nursed for one of three sampled resident (Resident 57) This deficient practice increases the risks of harm to the resident from omitting the dose, double dosing, and mixing the medications that could cause adverse (unfavorable) or even fatal effects on the resident 2. Ensure a resident was given the first dose of antibiotic timely for one of three sampled residents (Resident 60) This deficient practice resulted in the delay of medication administration of an antibiotic which has a potential to cause bacteria to reproduce. Findings: a. During a review of Resident 57's admission Record, the admission Record indicated the facility readmitted the resident on 2/15/2025 with diagnoses including chronic hematogenous osteomyelitis (a bone infection that occurs when bacteria spread through the bloodstream to the bone) right ankle and foot, type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure leftover food brought from outside by residents' family and visitors were labeled with a resident identifier and use-by-date in one of one resident refrigerator (Refrigerator 1). This deficient practice had the potential to result in foodborne illness (also called food poisoning, illness caused by eating contaminated food) for the residents. Findings: During a concurrent observation and interview on 3/7/2025 at 6:33 p.m., with Registered Nurse 3 (RN 3), observed the residents' refrigerator in the nurse's station. Observed in the refrigerator, two plastic bags of undetermined leftover food with one bag with a room number with no name and date and the other plastic bag containing undetermined food items with no resident's name and no date. RN 3 stated that this refrigerator is used to store resident's food and had to be labeled with an identifier and date. RN 3 stated that any leftover food that is more than three days old had to be discarded. RN 3 stated that leftover food that is more than three days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-09 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the facility had arranged provisions of hospice services by failing to: 1. Ensure the contracted hospice agency provided training programs to facility staff as per contractual agreement. 2. Ensure there is a designated staff to coordinate care and services provided by hospice and the facility. 3. Ensure documented evidence was provided to validate hospice staff was physically in the facility to provide hospice related services to one of three sampled residents (Resident 70) These deficient practices has the potential to negatively affect the resident's physical comfort, psychosocial well-being, and has the potential to delay or have a lack of necessary care and services. Findings: During a review of Resident 70's admission Record, the admission Record indicated the facility admitted the resident on 2/23/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), encounter for palliative care (person and family-centered treatment, care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure a resident's nasal cannula (a medical device that delivers supplemental oxygen therapy to people with low oxygen levels) oxygen tubing was not touching the floor for one of one sampled resident (Resident 137). 2. Ensure a resident's nasal cannula was labeled with the date when it was last changed for one of three sampled residents (Resident 287). These deficient practices had the potential to result in contamination of the resident's care equipment and risk of transmission of bacteria that can lead to infection. Findings: 1. During a review of Resident 137's admission Record, the admission Record indicated the facility admitted the resident on 2/28/2025 with diagnoses including morbid obesity (a disorder that involves having too much body fat, which increases the risk of health problems) and heart failure (a chronic condition that occurs when the heart can't pump enough blood and oxygen to the body). During a review of Resident 137's History and Physical (H&P- a formal assessment by a healthcare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide dignity to a resident by failing to ensure an indwelling urinary catheter (a flexible tube inserted into the bladder [organ that stores urine] and left in place to continuously drain urine) collection bag (attached to the catheter tube for the purpose of collecting urine) was covered with a privacy bag (dignity bag- a bag that conceals urine in the collection bag) for one of one sampled resident (Resident 238). This deficient practice had the potential to affect the resident's sense of self-worth and self-esteem. Findings: During a review of Resident 238's admission Record, the admission Record indicated that the facility admitted the resident on 3/7/2025 with diagnoses including infection and inflammatory reaction (the body's response to injury or infection) due to urinary catheter, and malignant neoplasm of bladder (an uncontrolled growth of abnormal cells that form a tumor in the bladder, the organ that stores urine). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan (a document that summarizes a resident's needs, goals, and care/treatment) within 48 hours of admission and/or readmission for three of four sampled residents (Resident 21, 59, and 62) by failing to: 1. Develop a baseline care plan that addressed Resident 21 and 59's antibiotic (medication used to treat bacterial infections) use. 2. Develop a baseline care plan that addressed Resident 62's insulin (a hormone that works by lowering levels of glucose [sugar] in the blood) use. These deficient practices had the potential to result in failure to deliver the necessary care and services. Findings: 1.a. During a review of Resident 21's admission Record, the admission Record indicated that the facility originally admitted the resident on 7/20/2017 and readmitted the resident on 2/20/2025 with diagnoses including chronic obstructive pulmonary disease (a progressive lung disease that makes it difficult to breathe) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update and revise a resident's care plan (a document that summarizes a resident's needs, goals, and care/treatment) after the resident's physician discontinued administration of Januvia (a medication that helps control blood sugar levels) on 10/25/2024, for one of two sampled residents (Resident 20). This deficient practice had the potential to result in confusion regarding the care and services Resident 20 received at the facility. Findings: During a review of Resident 20's admission Record, the admission Record indicated that the facility originally admitted the resident on 10/25/2024 and readmitted the resident on 11/19/2024 with diagnoses including unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), type two diabetes mellitus (DM- a chronic condition that affects the way the body processes blood glucose [sugar]), and cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-09 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a resident with a communication board (a device that can help patients communicate with care providers and family using symbols, photos, or illustrations) for one of two sampled residents (Resident 20) whose primary and preferred language was not English. This deficient practice has the potential to prevent the resident from communicating with the staff and had the potential to delay receiving care/treatment the resident needed. Findings: During a review of Resident 20's admission Record, the admission Record indicated that the facility originally admitted the resident on 10/25/2024 and readmitted the resident on 11/19/2024 with diagnoses including unspecified dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), type two diabetes mellitus (DM- a chronic condition that affects the way the body processes blood glucose [sugar]), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-09 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide religious services to one of one sampled resident (Resident 10) investigated under Activities. This deficient practice violated the resident's right to have access and receive religious services which had the potential to affect the resident's sense of self-esteem and self-worth. Findings: During a review of Resident 10's admission Record, the admission Record indicated that the facility admitted the resident on 6/20/2023 with diagnoses that included hypertension (high blood pressure [the force of the blood pushing on the blood vessel walls is too high]) and anemia (blood has a lower than normal number of red blood cells). During a review of Resident 10's Annual Minimum Data Set (MDS - a resident assessment tool) dated 6/21/2024, the MDS indicated in Section F that participating in religious services or practice is somewhat important to Resident 10. During a review of Resident 10's Quarterly MDS dated [DATE], the MDS indicated the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 62) with an indwelling catheter (a hollow tube inserted into the bladder [organ that stores urine] to drain or collect urine) received proper care and services by failing to monitor the resident for signs and symptoms of urinary tract infection (UTI- an infection in the bladder/urinary tract) and pain associated with the catheter as indicated in the resident's care plan (a document that summarizes a resident's needs, goals, and care/treatment). This deficient practice had the potential to result in Resident 62 receiving inadequate care and monitoring at the facility. Findings: During a review of Resident 62's admission Record, the admission Record indicated that the facility admitted the resident on 2/12/2025 with diagnoses including benign prostatic hypertension (BPH, enlarged prostrate [a gland] that makes it difficult to urinate), obstructive uropathy (a blockage in the urinary tract that prevents urine from draining normally), and reflux uropathy (when urine flows backward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow the pharmacy's medication recommendation label of discarding two opened eye drop bottles after 28 days of opening from one in five medications carts (Medication Cart 1 3-11 shift) This deficient practice had the potential to compromise the therapeutic effectiveness of the medication and increase the risk of contamination, which could result in a negative impact to the health, and well-being of the residents. Findings: During a concurrent observation and interview on 3/7/2025 at 6:05 p.m. with Registered Nurse 2 (RN 2), observed Medication Cart 1 3-11 shift. Observed two opened eye drops: One opened eye drop container of Alpheagan (prescription eye drop that helps lower pressure in the eye and treats glaucoma [A group of eye conditions that can cause blindness]), labeled date open 1/20/2025 discard after 28 days and one opened eye drop container of Latanoprost ( medication that treats glaucoma), labeled date opened 1/24/2025 discard after 28 days. RN 2 stated that both eye drops should have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-25 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records were updated to indicate that advance directives (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were discussed and written information were provided to the residents and/or responsible parties for three of nine sampled residents (Resident 24, 53 and 67). This deficient practice violated the residents' and/or the representatives' right to be fully informed of the option to formulate advanced directives and had the potential to cause conflict with health care wishes for Resident 24, 53 and 67. Findings: a. A review of Resident 53's admission Record indicated the facility originally admitted the resident on 10/16/2021 and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a chemical imbalance in the blood affecting the brain), sepsis (a life-threatening condition that arises…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1. Ensure blood glucose (the amount of sugar in the blood) monitoring (measure and display the amount of sugar in your blood) was done as per the physician orders for one of two sampled residents (Resident 46). 2. Ensure that one of three sampled residents (Resident 64) was provided with bilateral (both sides) upper bed side rails as ordered by the physician. These deficient practice resulted to inappropriate management of Resident 46`s type 2 diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy) which could potentially result to hypoglycemia (blood sugar level goes below the standard range) and hyperglycemia (high blood sugar) episodes which could lead to complications such as a condition called diabetic ketoacidosis (diabetic coma) and even death; and resulted in the failure to deliver the necessary care and services for Resident 64. Findings: 1. A review of Resident 46`s admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide a comfortable home-like environment by not providing an adequate and comfortable lighting per the facility's policy for one of six sampled residents (Resident 293). This deficient practice had the potential to negatively impact the quality of life and increased risk for discomfort for Resident 239. Findings: A review of Resident 293's admission Record indicated the facility admitted the resident to the facility on 2/5/2024 with diagnoses including malignant neoplasm of palate and mouth (a cancer of mouth and roof of the mouth), acute respiratory failure (condition in which your blood does not get enough oxygen), and atrial fibrillation (an irregular and very rapid heart rhythm). A review of Resident 293's Minimum Data Set (MDS - a standardized assessment and screening tool), dated 2/8/2024, indicated Resident 293's cognitive skill (mental action or process of acquiring knowledge and understanding) for daily decision-making were mildly impaired. The MDS indicated Resident 293 required moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-25 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy and procedure for the use of restraints (a device that restricts movements) by: a. Failing to ensure a consent (the legal approval that a resident gives to a physician regarding health care decisions) was first obtained prior to utilizing bilateral (both sides) bed side rails for one of three sampled residents (Resident 77). b. Failing to ensure licensed nurses obtained a physician's order for the use of bilateral bed siderails for one of three sampled residents (Resident 77). This deficient practice placed Resident 77 at increased risk for complications of restraint use such as decline in functioning, injury, and entrapment (event in which a resident is caught, trapped, or entangled in a space where they are being restrained). Findings: a. A review of Resident 77's admission Record indicated the resident was admitted to the facility on [DATE] with diagnosis including metabolic encephalopathy (a condition in which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan (a written document that summarizes a patient's needs, goals, and care) for one of three sampled residents (Resident 77) by failing to develop a comprehensive care plan for use of Resident 77's bilateral bed siderails. This deficient practice had the potential to result in a negative impact on residents' health and safety, as well as the quality of care and services received. Findings: A review of Resident 77's admission Record indicated the facility admitted the resident on 9/29/2023 with diagnosis including metabolic encephalopathy (a chemical imbalance in the blood affecting the brain), chronic diastolic (measures the pressure in your arteries when your heart rests between beats) congestive heart failure (CHF- a progressive condition that affects the pumping power of the heart muscle), and depression (a mood disorder that causes persistent feeling of sadness and loss of interest). A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to renew and revise a resident's comprehensive care plan (a care plan is a form where you can summarize a person's health conditions, specific care needs, and current treatments) for high risk for fall for one of two residents sampled residents (Resident 40) investigated under Care Planning. This deficient practice resulted in Resident 40 not being evaluated if the desired outcome or care plan goals have been met or if the plan of care needs to be updated with new interventions to prevent a fall incident. Findings: A review of Resident 40's admission Record indicated the facility admitted the resident on 1/30/2020 with diagnoses that included respiratory failure (condition in which not enough oxygen passes from your lungs into your blood) and type two (2) diabetes mellitus (a chronic condition that affects the way the body processes blood glucose [sugar]). A review of Resident 40's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 2/6/2024, indicated that the resident's cognitive (thought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment free from accidents and hazards by failing to: A. Ensure the electrical extension cord that was connected to an electrical outlet was secured to the wall for one of 21 sampled residents (Resident 9). B. Ensure the electrical power strip (a length of electrical sockets attached to the end of a flexible cable that plugs into an electrical receptacle) was not wrapped around the bed siderail while attached to another power strip for one of 21 sampled residents (Resident 48). These deficient practices had the potential to place Resident 9 and Resident 48 at increased risk of electrical accidents which could then result in injury. Findings: A. A review of Resident 9's admission Record indicated the resident was admitted to the facility on [DATE] with diagnosis including type II diabetes mellitus (DM-a chronic condition that affects the way the body processes blood sugar [glucose]), cognitive communication deficit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-25 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post in a visible and prominent place the actual hours worked by licensed and unlicensed nursing staffing directly responsible for resident care per shift for two of three sampled days (2/23/2024 and 2/24/2024). This deficient practice resulted in the actual staffing information not being readily accessible and available to residents and visitors and had the potential to cause inadequate staffing. Findings: During an observation on 2/23/2024 at 10:31 a.m., a projected, not an actual Direct Care Services Hours Per Patient Day (DHPPD) was observed posted at the receptionist area and on the counter of one of one nurse's station (Nursing Station 1). During an observation on 2/24/2024 at 8:18 a.m., a projected, not an actual DHPPD was observed posted at the receptionist area and on the counter of Nursing Station 1. During an interview with Director of Staff Development (DSD) on 2/24/2024 at 4:28 p.m., the DSD stated that the facility posting of the DHPPD include only projection hours and not the actual hours. DSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Medication Regimen Review (MRR) was acted upon for one of six sampled residents (Resident 21) investigated under the care area of unnecessary medications by failing to act upon the facility's consultant pharmacist's recommendation for Resident 21's Ambien (medication used to treat insomnia [sleep disorder that can make it hard to fall asleep or stay asleep] as needed order. This deficient practice had the potential to cause adverse side effects from the continued use of these medications. Findings: A review of Resident 21's admission Record indicated the facility admitted the resident on 12/20/2023 with diagnoses including diabetes mellitus (DM-a chronic condition that affects the way the body processes blood glucose [sugar]), neuropathy (weakness, numbness, and pain from nerve damage usually in the hands and feet), and insomnia. A review of Resident 21's Minimum Data Set (MDS - a comprehensive assessment and care screening tool), dated 12/26/2023, indicated Resident 21's cognitive (mental action or process of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-25 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was monitored for complications that included signs and symptoms of bleeding and side effects related to anticoagulant (medications that help prevent blood clots) use for one of two sampled residents (Resident 190) investigated under Unnecessary Medications. This deficient practice placed the resident at risk for undetected bleeding which could lead to blood loss and hemorrhage (loss of blood from a damaged blood vessel). Findings: A review of Resident 190's admission Record indicated that the facility admitted the resident on 2/22/2024 with diagnoses that included acute respiratory failure (occurs when the lungs can't release enough oxygen into your blood) and pneumonia (infection that inflames air sacs in one or both lungs, which may fill with fluid). A review of Resident 190's History and Physical (a term used to describe a physician's examination of a patient) dated 2/18/2024, indicated that the resident is deaf and non-verbal. A review of Resident 190's physician's orders dated 2/23/2024, included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 48) reviewed for unnecessary medications, was free from unnecessary psychotropic medications (medications capable of affecting the mind, emotions, and behavior) by failing to ensure Resident 48 was adequately monitored for the amount of hours of sleep for the use of Trazodone (medication used to treat depression [mood disorder that causes a persistent feeling of sadness and loss of interest]). These deficient practices had the potential to place residents at risk of receiving unnecessary medications and/or overuse of medication and adverse consequences while using the medications. Findings: A review of Resident 48's admission Record indicated the facility originally admitted the resident on 4/13/2021 and readmitted on [DATE] with diagnosis including sepsis (a life-threatening condition that arises when the body's response to infection causes injury to its own tissues and organs), major depressive disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards and practices for two of nine sampled residents (Resident 24, and 58) by failing to ensure the resident's Coronavirus Disease 2019 (COVID-19)- a deadly respiratory disease transmitted from person to person) and influenza (Flu-common viral infection that can be deadly, especially in high-risk groups) vaccination (A preparation that is used to stimulate the body's immune response against diseases) consents (the legal approval that a resident gives to a physician regarding health care decisions) contained the residents name. This deficient practice had the potential to result in confusion regarding Resident 24 and Resident 58's condition and what care and services were provided to the residents. Findings: 1. A review of Resident 24's admission Record indicated Resident 24 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection control measure and prevention by failing to ensure there was a personal protective equipment (PPE- specialized clothing or equipment worn by an employee for protection against infectious materials) cart outside of a resident's room and ensure staff wear full personal protective equipment (PPE- specialized clothing or equipment worn by an employee for protection against infectious materials) before entering and providing care to one of nine sampled residents (Resident 64) who had an order for enhanced standard precaution (an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs- bacteria that have become resistant to certain antibiotics] in nursing homes). This deficient practice had the potential to result in the spread of disease and infection to residents, staffs, and visitors. Findings: A review of Resident 64's admission Record indicated the facility originally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident ' s call light (a device used by a resident to signal his or her need for assistance from healthcare workers) was within reach for two of six sampled residents (Resident 2 and 3). This deficient practice had a potential for the residents not able to call for assistance needed. Findings: A review of the Resident 2 ' s admission Record indicated the facility admitted the resident on 3/16/2022, with diagnoses including sepsis (body ' s overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure and death), diabetes mellitus (a disease that occurs when the body is unable to regulate the amount of glucose [sugar] in the blood) and hypertension (high blood pressure). During a review of Resident 2 ' s Minimum Data Set et (MDS- a standardized assessment and screening tool) dated 9/20/2023, indicated the resident ' s cognition (ability to think, understand and reason) was severely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a person-centered care plan (a plan for an individual's specific health needs and desired health outcomes) for one of three sampled residents (Resident 1) by: 1.failing to develop a comprehensive care plan for Resident 1's incontinence (inability to control both bowel and bladder). 2. failing to ensure Resident 1's care plan for pain medication therapy included the reason the resident was on pain medication therapy. These deficient practices had the potential to result in inconsistent implementation of the care plan that may lead to a delay in or lack of delivery of care and services. Findings: 1. A review of Resident 1 ' s admission record indicated the facility admitted the resident on 9/7/2023 with diagnoses including Coronavirus disease -2019 (COVID-19, a highly contagious viral infection that can trigger respiratory tract infection), fall and spinal stenosis (a narrowing of the spinal canal in the lower part of your back). A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement infection control practices by: 1. Failing to ensure one used commode (a type of chair with an opening to a large pot used by residents as a toilet) containing soaked toilet papers with yellow substances were not left in the courtyard of the facility that is used by residents during smoking breaks and leisure time. 2. Ensure 13 empty trash bins and liners (plastic bags) used for disposal of Coronavirus disease -2019 (COVID-19, a highly contagious viral infection that can trigger respiratory tract infection) waste were not scattered in the vacant spaces between resident ' s room windows and the facility ' s fence. These deficient practices had the potential to spread infection and cross contamination (the physical movement or transfer of harmful bacteria [germs] from one person, object, or place to another) among staff and other residents. Findings: 1. During a concurrent observation and interview on 9/25/2023 at 11:45 a.m., with Maintenance Supervisor (MS), the facility ' s courtyard was observed. MS stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a homelike environment was provided by: 1. Failing to ensure that the window screen was not torn and had no cobwebs (a web spun by spiders) accumulating on the screen for one out three residents (Resident 2) investigated for clean and homelike environment. 2. Failing to ensure that room [ROOM NUMBER] and room [ROOM NUMBER] of the facility did not have torn window screens. 3. Failing to ensure that Rooms 1,2,3,4 and 5 did not have missing vertical window blind louvers (slats- a type of window covering). These deficient practices violated the residents ' rights to a safe, clean, comfortable, sanitary, and homelike environment. Findings: 1. A review of Resident 2 ' s admission Record (face sheet) indicated the resident was admitted to the facility on [DATE] with diagnoses that included difficulty in walking and hypertension (high blood pressure). A review of Resident 2's Minimum Data Set (MDS- a standardized assessment and screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a baseline person-centered care plan for one of three sampled residents (Resident 6) that was identified to have been assessed with discolorations and edema (swelling caused by too much fluid trapped in the body's tissues) upon admission. This deficient practice had the potential to negatively affect the delivery of care and services to Resident 1. Findings: A review of Resident 6's admission Record indicated the facility admitted the resident on 7/25/2023, with diagnoses that included sepsis (a life-threatening complication of an infection), unspecified organism, pneumonia (an infection that affects one or both lungs), and unspecified fall. A review of Resident 6's Minimum Data Set (MDS - a comprehensive assessment and care screening tool), dated 7/27/2023 indicated Resident 6's cognition (relating to the process of acquiring knowledge and understanding) was moderately impaired. The MDS indicated Resident 6 was totally dependent on staff with bed mobility, transfer, and toilet use. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-04-25 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the Minimum Data Set (MDS - a resident assessment tool) Assessment Section K (Swallowing/Nutritional Status) dated 4/14/2025 under Section K0200 (the section for a resident weight) and Section K0300 (the section for weight loss) by failing to indicate the resident's body weight based on most recent measure in last 30 days which then led to an inaccurate assessment data entered under Section K0300 for one of four sampled residents (Resident 1). This deficient practice had the potential to negatively affect Resident 1's plan of care and delivery of services. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted the resident on 1/14/2025 and readmitted on [DATE] with diagnoses that included hypothyroidism (when the thyroid gland doesn't make enough thyroid hormones to meet your body needs), diabetes mellitus (DM - a condition that happens when your blood sugar is too…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-03-09 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to conduct an accurate Minimum Data Set (MDS- a resident assessment tool) assessment, reflecting a resident's status at the time of assessment for one of two sampled residents (Resident 62) by failing to indicate that the resident was receiving insulin (a hormone that works by lowering levels of glucose [sugar] in the blood) since his admission to the facility. This deficient practice had the potential to negatively affect Resident 62's plan of care and the delivery of necessary care and services. Findings: During a review of Resident 62's admission Record, the admission Record indicated that the facility admitted the resident on 2/12/2025 with diagnoses including benign prostatic hypertension (BPH, enlarged prostrate [a gland] that makes it difficult to urinate), history of falling, and type two (2) diabetes mellitus (DM- a chronic condition that affects the way the body processes blood sugar). During a review of Resident 62's MDS dated [DATE], the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Briarcrest Nursing CenterBell Gardens, CA 1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 1 of 5Valley Palms Care CenterN Hollywood, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Mountain View Conv HospSylmar, CA 2 of 5Murrieta Health And Rehabilitation CenterMurrieta, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Merced Nursing & Rehabilitation CtrMerced, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KIRKSIDE FACILITIES OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/22/2010
KSNF II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 01/20/2017
KSNF LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST80%since 01/22/2010
SMEDRA, IRAIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2010
MOORE, AMANDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2023
VALDIVIA, ROSAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/23/2026
WINTNER, JACOBIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2010
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/23/2026
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
ETEHAD, SIAMAKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/28/2011
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2022
OMARI, SANAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/16/2016
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
10626 BALBOA LLCOrganizationADP OF THE SNFsince 01/25/2007

CMS files one row per role, so the 30 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.4M
Net patient revenuemost recent cost report
-0.3%
Operating marginrevenue minus expenses
$698K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 15%Other / private 12%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $698K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$386per resident / day
operating cost
$11,739per month
≈ monthly operating cost
$385per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056148. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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