No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Merced Nursing & Rehabilitation Ctr

510 West 26th Street, Merced, CA 95340 · For profit - Corporation · 79 certified beds · (209) 723-2911 Medicare & Medicaid certified

Call the home — (209) 723-2911 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
550 W 26th St · (209) 723-0767 · Call to confirm hours
Pharmacy
649 W Olive Ave · (209) 723-4303 · Call to confirm hours
Grocery
402 W 23rd St · (209) 723-7196 · Call to confirm hours
Park
1045 W 25th St · (209) 385-6855 · Typically dawn to dusk
Place of worship
557 W 26th St · (209) 756-6777

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.8%10.2%15.4%better
Long-stay residents who lose too much weight4.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection3.2%1.2%2.0%worse
Long-stay residents with depressive symptoms5.9%7.3%6.5%typical
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.3%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened16.4%9.8%16.1%typical
Long-stay residents on antianxiety or hypnotic medication12.8%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.2%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.8%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table13.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission16.9%23.0%22.6%better
Short-stay residents with an outpatient ER visit22.1%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.552.251.67typical
Long-stay outpatient ER visits per 1,000 resident days2.061.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 83 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.1%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
83.9%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 83.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 69% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.1%CMS range 46.9–70.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 7.2–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge83.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 5.2–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.80
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.50
Aide hours/ resident / day
4.29
Total nurse hours/ resident / day
0.74
RN hoursweekends
54.5%
Total nursing turnover
88.9%
RN turnover

How full it usually is: this home is certified for 79 beds and averages 68.6 residents a day — about 87% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.29 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.80 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.83 hrs/resident/day on weekends vs 4.47 on weekdays — 14% thinner on weekends. RN hours go from 0.82 to 0.74 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-04-18)
7
at the previous standard inspection (2024-07-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to timely review and revise residents' comprehensive, person centered care plans after significant changes in condition and or behavior following a resident to resident aggression on 3/13/2026 for two of four sampled residents ((Res) 1, and Res 2), when Res 1 was verbally aggressive towards Res 2 and LVN 1, Res 1 moved Res 2 while he was in his wheel chair, and Res 2 kicked Res 1's wheel chair. Res 1's care plan was not updated in accordance with facility policy to address the incident when Res 1's wheelchair was kicked by Res 2 and significant verbal aggression by Res 1 towards other residents and staff, and Res 2 did not have any documented assessment, care plan updates or any interdisciplinary team (IDT-a collaborative group of professionals including nurses, doctors, therapists, social workers, and dietitians who meet regularly to plan and manage a resident's care) documentation indicating the resident was assessed for safety after the incident, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five residents (Resident 1), was free from physical and verbal abuse when on [DATE] Certified Nursing Assistant (CNA) 1 was witnessed grabbing Residents 1's left arm forcefully and escorting Resident 1 back to her room. Resident 1 was instructed by CNA 1 to then remain in her room with the door closed.This failure resulted in Resident 1 experiencing witnessed physical abuse by CNA 1 and isolation.During a concurrent observation and interview on [DATE] at 10:53 a.m. with Resident 1, Resident 1 was sitting on a chair in the lobby with a staff member. Resident 1 was pleasant, easily redirected, compliant and cooperative. The Registered Nurse Supervisor (RNS) escorted Resident 1 to her room for an interview. Resident 1 had a wander guard (a device designed to automatically alarm to prevent residents from leaving a designated safe area) on her left ankle. Resident 1 was Spanish speaking only and the RNS interpreted. Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-18 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a registered dietician consultant was able to conduct sanitation inspections and observe food safety and handling practices for 73 of 74 residents who consumed food prepped from the kitchen, when the consultant stated she worked remotely and would not be able to perform onsite tasks. This failure resulted in the facility not ensuring the dumpsters were kept closed and free of surrounding litter, the kitchen oven, stove, and steam tables were not without food residue which could have the potential to attract or harbor pests and increased the risk of cross contamination (the unintentional transfer of harmful bacteria or other contaminants from one food, surface, or object to another, often leading to foodborne illnesses and the growth of microorganisms) and had the potential to affect the nutrition and health status of medically compromised (easily gets sick) residents. Findings: During an observation on 4/14/25 at 10:31 a.m. in the kitchen, the steam table displayed areas of yellow residue at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain safe food storage and food handling in accordance with professional standards for food service safety for 73 of 74 residents who consumed food from the kitchen when: 1. Expired food was found in the refrigerator and in dry storage (storing/maintaining dry foods). 2. Food residue was stuck to the stove, oven, and steam table. These failures had the potential to place 73 residents at risk of food contamination (the unintended presence of potentially harmful substances, including, but not limited to microorganisms (tiny living things that are found all around us that are too small to be seen with the naked eye), chemicals, or physical objects in food) and potential food borne illnesses through cross contamination (the transfer of harmful substances or disease-causing microorganisms to food by hands, food contact surfaces, sponges, cloth towels, or utensils which are not cleaned after touching raw food, and then touch ready-to-eat foods.) Findings: 1. During an observation on 4/14/25 at 10:24 a.m. in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-18 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the garbage was disposed of properly when the blue dumpster was found uncovered with carboard boxes stacked higher than the rim of the dumpster, a pile of cardboard was lying on the ground next to a second dumpster and two piles of cardboard boxes were on the concrete walkway outside of the kitchen back door. This failure had the potential to attract or harbor pests which could increase the risk of cross contamination (the unintentional transfer of harmful bacteria or other contaminants from one food, surface, or object to another, often leading to foodborne illnesses and the growth of microorganisms) and could affect the food prepared in the kitchen for 73 of 74 residents who received food from the kitchen. Findings: During an observation on 4/14/25 at 10:35 a.m. outside of the kitchen back door, two piles of empty cardboard boxes were found stacked on the concrete walkway and the blue dumpster bin was uncovered and overflowing with cardboard boxes that extended above the rim and a stack of cardboard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of eight sampled residents (Resident 3) was treated with dignity and respect when Resident 3's urinary catheter (a tube placed in the body to drain and collect urine from the bladder [a hollow, muscular organ located in the lower abdomen that stores urine]) bag was not placed in a dignity bag (a bag the catheter drainage bag is placed into, to shield the resident's urine from view). This failure violated Resident 3's dignity, respect, and need for urinary catheterization to remain private which could negatively impact Resident 3's psychosocial well-being. Findings: During a review of Resident 3's admission Record (AR), dated 4/16/25, the AR indicated, Resident 3 was admitted from an acute care facility with the following diagnosis, .Hydronephrosis [the swelling of one or both kidneys (bean-shaped organs located in the lower back, on either side of the spine) caused by a buildup of urine due to a blockage in the urinary tract (urine pipeline)] . urinary tract infection [an infection in the urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-18 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to honor a resident's right to make choices about his healthcare services for one of six sampled residents (Resident 175) when Resident 175's request to receive his melatonin (medication which helps promote sleep) at 11:00 p.m. was not honored. This failure caused Resident 175 to not be able to get a full night's sleep since he was admitted on [DATE]. Findings: During a review of Resident 175's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 4/18/25, the AR indicated, Resident 175 was admitted to the facility on [DATE] with a diagnosis of insomnia (disorder characterized by inability to sleep). During a review of Resident 175's Minimum Data Set (MDS- resident assessment tool which indicates physical and cognitive [ability to think, memorize and process information] abilities), dated 4/11/25, the MDS indicated, a brief interview for mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a comfortable sound level for two of six sampled residents (Resident 31 and Resident 65) when televisions were heard in the lobby from residents' rooms. This failure resulted in Resident 31 and Resident 65 to feel irritable, upset, and was unable to sleep. Findings: During an interview on 4/15/25 at 9:00 a.m. in Resident 65's room, Resident 65 stated the televisions were loud at night and it kept him up. Resident 65 stated he felt irritable when he was unable to sleep. During an interview on 4/15/25 at 9:56 a.m. during the resident council meeting, Resident 31 stated residents' televisions and staff shift changes were too loud at night. Resident 31 stated he was unable to sleep, and it kept him up at night. During an observation on 4/17/25 at 10:51 p.m. two televisions were heard from the front lobby when entering the facility. Using a NIOSH sound level meter (SLM-a device developed by Center for Disease Control and Prevention to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the timeliness of each resident's person-centered, comprehensive care plan was reviewed and revised when fluid restriction (limit the amount of liquid you have each day) was ordered by the physician for one of six sampled residents (Resident 9) and Resident 9's care plan did not indicate the fluid restriction or the total number of fluid distribution among nursing and dietary disciplines. This failure placed Resident 9 at risk for not receiving person-centered nursing care which could have led to drinking too much fluid causing fluid overload (too much fluid in the body leading to swelling, shortness of breath), heart failure (HF-the heart is not able to pump enough blood for the kidneys to remove fluid) or kidney failure (when the kidneys are not able to work well to remove fluid). Findings: During a review of Resident 9's admission Record (AR- a document that provides resident contact details, a brief medical history, level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's medication regimen was free from unnecessary psychotropic medications for one of three sampled residents (Resident 12) when Resident 12 did not have an informed consent signed prior to receiving her duloxetine (psychotropic medication used to treat sadness) medication. This failure resulted in Resident 12 to not be informed of the risks and benefits of duloxetine and had the potential for Resident 12 to experience the side effects of duloxetine such as nausea, constipation, and drowsiness. Findings: During a review of Resident 12's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 4/17/25, the AR indicated, Resident 12 was admitted to the facility on [DATE] with a diagnosis of depression (mood disorder characterized by intense sadness). During a concurrent interview and record review on 4/17/25 at 3:29 p.m. with Registered Nurse (RN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 14 citations
  • Potential for harm · D2025-04-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow their policy for medication storage when: 1. An unsecured unlabeled single round white pill was found laying on a resident's dresser for one of six sampled residents (Resident 11). This failure had the potential to result in other residents having access to ingest the unidentified medication which could cause adverse side effects (side effect, bad reaction, unwanted response) or an allergic reaction. 2. Two bottles of Erythromycin Ophthalmic Ointment (eye medication) were labeled with an incorrect expiration date which were located in one of two sampled medication carts. This failure had the potential to result in the administration of expired medication to residents that may have lost their potency and effectiveness. Findings: 1.During a concurrent observation and interview on 4/14/25 at 11:45 a.m. with Resident 11 in the resident's room, an unlabeled unsecured round white pill was laying on the dresser next to a pair of non-skid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-18 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate resident meal preferences for one of six sampled residents (Resident 43) when Resident 43 received his documented dislike of milk on 4/14/25. This failure resulted in Resident 43 refusing to eat lunch and missing out on the nutritional value of the meal which had the potential to cause Resident 43 to experience weight loss as a result of not eating. Findings: During a concurrent observation and interview on 4/14/25 at 12:15 p.m. in the dining room, Resident 43 was served milk with his lunch meal tray. Resident 43 stated he did not like milk and did not want to continue eating his meal. Resident 43 stated he had informed staff that he did not want milk served with his meals at all. During a concurrent observation and interview on 4/14/25 at 12:16 p.m. with Director of Staff Development (DSD) 2, DSD 2 stated Resident 43 was served milk with his lunch tray. DSD 2 verified Resident 43's meal ticket and confirmed he had a dislike of milk listed on it. DSD 2 stated Resident 43 should not have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident received adequate supervision to prevent accidents for two of four residents (Residents 1 and 2) when Certified Nursing Assistant (CNA) 3 left Residents 1 and 2 unattended in the dining room of the Memory Unit (a specialized care facility designed specifically for individuals experiencing memory loss due to conditions like Alzheimer's disease; a brain disorder that gradually destroys memory and thinking skills or Dementia; a loss of brain function that affects thinking, memory, and reasoning, providing a secure environment with tailored activities and 24/7; 24 hours/seven days a week supervision to support their needs) on [DATE]. This failure resulted in Resident 1 striking Resident 2 in the face and the potential for Resident 2 to be injured. Findings: During a concurrent observation and interview on [DATE] at 9:25 a.m. with Resident 1, in the Memory Unit dining room, Resident 1 was sitting in a chair eating graham…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow their policy for garbage and refuse containers when the lids on two of two outside trash bins were left open. This failure had the potential to attracts animals, insects and pests which could lead to infestations, unsanitary conditions and the spread of disease. Findings: During an observation on 7/9/24 at 9:43 a.m. in the alley behind the facility, a large blue trash bin was observed to be uncovered, the lid of the trash bin was hanging on the back of the bin with the contents inside the bin exposed. A large grey trash bin had the lid propped open with an empty cardboard box. Two cats were at the bottom of the bins. During a concurrent observation and interview on 7/9/24 at 9:43 am with the Certified Dietary Manager (CDM), the CDM stated the trash bins should always be closed to prevent pests from getting into the trash. During a concurrent observation and interview on 7/10/24 at 4:08 p.m. with the Registered Dietitian (RD), the RD stated the trash bins should always be closed to prevent insect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement a clean, comfortable, homelike environment for 7 of 29 sampled residents (Residents 1, 9,16, 18, 26, 27, 47) when: 1. Residents 1, 16, 26, and 47's room and privacy curtains were not properly hung on the hooks. This failure had the potential to result in Residents 1, 16, 26, and 47 not being provided their right to have privacy or a comfortable homelike environment. 2. The facility failed to honor the right of three of 23 sampled residents (9, 18, and 27), when the wall of residents 9,18 and 23's room had paint that missing, chipped and peeling. Findings: 1. During an observation on 7/9/24 at 10:39 a.m. in Resident 1, 16, and 26's room, the middle section of the window curtain was not properly hung on the hooks. During an observation on 7/9/24 at 10:44 a.m. in Resident 47's room, the end of Resident 47's privacy curtain was not properly hung on the hooks. During a concurrent observation and interview on 7/12/24 at 9:20 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 1's admission record (AR), dated 7/11/24, the AR indicated Resident 1 was admitted on [DATE]. Resident 1's diagnoses included: Alzheimer's (a brain disorder that slowly destroys memory and thinking skills), dysphagia (difficulty swallowing), and bipolar disorder (condition which causes extreme mood swings) During a review of Resident 16's AR, dated 7/11/24, the AR indicated Resident 16 was admitted on [DATE]. Resident 16's diagnoses included: chronic obstructive pulmonary disease (condition which makes it difficult to breathe), dementia (condition characterized by loss of memory, language, problem-solving and other thinking abilities), dysphagia, and bipolar disorder. During a review of Resident 26's AR dated 7/11/24, the AR indicated Resident 26 was admitted on [DATE]. Resident 26's diagnoses included: dementia, schizoaffective disorder (a mental health condition that is marked symptoms such as hallucinations and delusions), muscle weakness, and contractures (a permanent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet professional standards of practice for two of 26 sampled residents (Residents 4 and 16) when: 1.No physician orders for oxygen were in place for Resident 4 2.The physician orders for oxygen delivery rate were not followed for Resident 16 These failures had the potential to cause Residents 4 and 16 to receive the incorrect amount of oxygen required for their individual needs. Findings: 1. During a review of Resident 4's admission Record (AR), dated 7/11/24, the AR indicated Resident 4 had been admitted on [DATE]. Resident 4's diagnoses included: chronic obstructive pulmonary disease (COPD- condition which makes it harder to breather) and dependence on supplemental oxygen. During an observation on 7/9/24 at 9:51 a.m. Resident 4 was seen with an oxygen concentrator next to her bed. During a concurrent observation and interview on 7/10/24 at 8:32 a.m. with Certified Nursing Assistant (CNA) 3 in Resident 4's room, Resident 4 was seen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored and/or prepared in accordance with professional standards for food services safety for 71of 73 residents when: 1. A plastic lid was discarded on the pantry shelf in the dry food storage area. 2. No air gap (an unobstructed vertical space between the water outlet and the flood level of a fixture), under the food preparation sink. 3. One canister of food in the dry food storage area and one box of food in the freezer had incorrect opened, use by and expiration dates. These failures put the residents at risk for food borne illness that could have eventually led to death. Findings: 1. During a concurrent observation and interview on 7/09/24 at 9:36 a.m. with the Certified Dietary Manager (CDM), in the dry food storage area, a plastic lid was observed on pantry shelving. The CDM stated, .the lid should not be on the shelf with the dry food, there should be trash with the food . During a concurrent observation and interview on 7/09/24 at 9:39 a.m. with the CDM, in the dry food storage area, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection control program when: 1. One of 23 sampled residents' (Resident 4) oxygen concentrator (a device that concentrates the oxygen from the ambient air) was being used without a filter. 2. Two of 23 sampled residents' (Residents 12 and 58) oxygen concentrator filters were found covered with lint and dust. These failures placed Residents 4, 12, and 58 at an increased risk to develop respiratory and healthcare-associated infections. Findings: 1. During a review of Resident 4's admission Record (AR, a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 7/11/24, the AR indicated, Resident 4 was readmitted from an acute care hospital on 5/10/24 to the facility, with diagnoses which included Chronic Obstructive Pulmonary Disease (COPD - is a chronic inflammatory lung disease that causes obstructed airflow of the lungs), Type 2 Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dignity was provided for one of 26 sampled residents (Resident 4) when Resident 4's nephrostomy catheter (a tube that is inserted into the kidneys, allowing the urine to drain freely into a connected bag) bag was uncovered leaving the urine visible. This failure resulted in Resident 4 not being provided her right to have a dignified existence while in the facility. Findings: During a review of Resident 4's admission Record (AR), dated 7/11/24, the AR indicated Resident 4 had been admitted on [DATE]. Resident 4's admitting diagnoses included: a urinary tract infection (UTI- an infection in any part of the urinary system), hydronephrosis (swelling of one or both kidneys), and calculus of ureter (stone in the tubes responsible for the passage of urine). During an observation on 7/9/24 at 9:51 a.m. in Resident 4's room, Resident 4 was seen in a wheelchair with her nephrostomy catheter bag uncovered and, on her lap, leaving the urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their infection prevention and control policy and procedures and hand washing standards for one of 13 sampled residents (Resident 19) when Certified Nurse Assistant (CNA) 1 touched Resident 19's bread with her bare hands while assisting Resident 19 with the lunch meal. This failure had the potential to place Resident 19 at risk for food borne illness and cross contamination. Findings: During an observation in the dining room, on 9/10/19, at 12:03 p.m., the dining room tables were covered with linen table cloths, the room was well lit and music was playing. There were thirteen residents waiting in the dining room for the lunch meal to be served. During an observation in the dining room, on 9/10/19, at 12:17 p.m., CNA 1, who was feeding a resident, got up from her chair and walked over to Resident 19's table. CNA 1 touched Resident 19's right shoulder then lifted and moved a slice of bread on Resident 19's plate with her bare hands. During an interview with CNA 1, on 9/10/19, at 12:18 p.m., CNA 1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-04-18 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview during the survey period of 4/14/25 to 4/18/25, the facility failed to provide the minimum of at least 80 square feet per resident for rooms occupied by residents for two of 29 rooms (rooms [ROOM NUMBERS]), when the amount of usable living space was not adequate for residents. This failure had the potential for residents in rooms [ROOM NUMBERS] to not have reasonable privacy or adequate space to move around and for personal belongings. Findings: During an environmental tour with the Maintenance Supervisor (MS), on 4/17/25 at 2:35 p.m., the inspection indicated the following rooms did not meet the minimum square footage as required by regulation. However, variations were in accordance with the particular needs of the residents. The residents had a reasonable amount of privacy. Closets and storage space were adequate. Bedside stands were available. There was sufficient room for nursing care and for residents to ambulate. Wheelchairs and toilet facilities were accessible. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-07-12 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview during the survey period of 7/9/24 to 7/12/24, the facility failed to provide the minimum of at least 80 square feet per resident for rooms occupied by residents for two of 29 rooms (rooms [ROOM NUMBERS]), when the amount of usable living space was not adequate for residents. This failure had the potential for residents in rooms [ROOM NUMBERS] to not have reasonable privacy or adequate space. Findings: During an environmental tour with the Maintenance Supervisor (MAINTS) and the Maintenance Staff (MAINT), on 7/11/24, at 4:35 p.m., the inspection indicated the following rooms did not meet the minimum square footage as required by regulation. However, variations were in accordance with the particular needs of the residents. The residents had a reasonable amount of privacy. Closets and storage space were adequate. Bedside stands were available. There was sufficient room for nursing care and for residents to ambulate. Wheelchairs and toilet facilities were accessible. The waiver…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2019-09-13 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to provide and maintain minimum square footage of at least 80 square feet per resident for rooms occupied by four residents for two of 28 rooms. This failure had the potential risk to result in lack of sufficient space for the provision of care by facility staff and increase risk of not having enough room for their belongings and the potential to diminish visitation privacy for eight of eight sampled residents who resided in those rooms. Findings: On 9/12/19 at 10:00 a.m., during initial facility observations, the following rooms (rooms [ROOM NUMBERS]) failed to provide the minimum square footage as required by the regulation. However, variations were in accordance with the particular needs of the residents. The residents had a reasonable amount of privacy. Closets and storage space was adequate. Bedside stands were available. There was sufficient room for nursing care and for resident ambulation. Wheelchairs and toilet facilities were accessible. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.5+1.5 vs chain
Health inspection 3 of 52.4+0.6 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 5 of 54.0+1.0 vs chain
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Briarcrest Nursing CenterBell Gardens, CA 1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 1 of 5Valley Palms Care CenterN Hollywood, CA 2 of 5Casitas Care CenterGranada Hills, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Mountain View Conv HospSylmar, CA 2 of 5Murrieta Health And Rehabilitation CenterMurrieta, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CRESCENT FACILITIES OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/19/2008
BERING PROPERTIES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 10/10/2013
JENMAX ENTERPRISES LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF23%since 02/01/2007
JK-CSH JV LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF12%since 11/01/2006
MANHATTAN FIVE PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST7%since 11/01/2006
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF35%since 02/01/2007
BH ALLIANCEOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2006
THE JACOB WINTNER TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 11/01/2006
THE WINTNER LIVING TRUST DATED 7/08/1992OrganizationINDIRECT OWNERSHIP INTERESTsince 02/01/2007
WINTNER, JACOBIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2007
BRETSCH, GREGORYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/25/2019
DAROUZE, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2024
SMEDRA, IRAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2007
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2014
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2022
KAUR, NEELAMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/16/2023
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/01/2012
MANOHARAN, ARUNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/24/2022
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
510 W. 26TH STREET LLCOrganizationADP OF THE SNFsince 12/15/2006

CMS files one row per role, so the 42 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.

11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.5M
Net patient revenuemost recent cost report
-2.9%
Operating marginrevenue minus expenses
$985K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 8%Other / private 11%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $985K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$342per resident / day
operating cost
$10,384per month
≈ monthly operating cost
$332per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055249. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next