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Mountain View Conv Hosp

13333 Fenton Avenue, Sylmar, CA 91342 · For profit - Limited Liability company · 114 certified beds · (818) 367-1033 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Oct 2024Behavioral-health or dementia-care citations — no harm found (F0744, F0758)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (26% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (105) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12769 Gladstone Ave
Pharmacy
14124 Foothill Blvd · (818) 364-5100 · Call to confirm hours
Grocery
13217 Gladstone Ave · (818) 639-0112 · Call to confirm hours
Park
Sylmar Recreation Park · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.1%10.2%15.4%better
Long-stay residents who lose too much weight2.7%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms3.0%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened3.3%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.9%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers4.1%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control3.4%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table9.0%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission14.8%23.0%22.6%better
Short-stay residents with an outpatient ER visit7.1%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.982.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.691.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.4%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
44.2%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 44.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 84% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.4%CMS range 27.9–53.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.3–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.7%CMS range 4.4–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.321.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.68
RN hours/ resident / day
1.45
LPN hours/ resident / day
2.46
Aide hours/ resident / day
4.59
Total nurse hours/ resident / day
0.55
RN hoursweekends
26.5%
Total nursing turnover
6.7%
RN turnover

How full it usually is: this home is certified for 114 beds and averages 104.6 residents a day — about 92% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.46 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.18 hrs/resident/day on weekends vs 4.76 on weekdays — 12% thinner on weekends. RN hours go from 0.73 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 26% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

24
deficiencies at the latest standard inspection (2026-03-26)
21
at the previous standard inspection (2024-12-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

105 citations, most serious first. The 11 most serious are shown; the remaining 94 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-09-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1) was free from sexual abuse inflicted by Registered Nurse 1 (RN 1). On 5/20/2023 starting at 10:33 p.m., Resident 1, who was unable to communicate needs, was totally dependent on staff for care, and was unable to make decisions or consent to sexual activities, was recorded by a hidden, motion-activated video camera placed by Family Member 1 (FM 1) in front of the foot part of the bed, when RN 1 came to Resident 1's left side of the bed. RN 1 was observed lifting Resident 1's blanket covering the left foot, grasped his genital from his scrub pants (medical uniform with drawstring and/or elastic waists), and proceeded to rub his genital on the resident's left foot. As a result, Resident 1 was subjected to a non-consensual (without permission) sexual abuse by RN 1 while under the care of the facility. Based on the reasonable person concept (hypothetical [suggested], average person's reaction to the actual circumstances of alleged illegal activities) due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-26 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when: a. Two (2) dumpsters (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that a specially designed garbage truck lifts) were not completely closed and was propped open by a piece of wood when not actively in use. b. There were gloves, trash, and liquid drippings in the dumpster surroundings. c. The trash can did not have a cover in the dishwashing area. These failures had potential to attract birds, flies, insects, pests and possibly spread infection to 77 of 77 facility residents. Findings: a&b. During a concurrent observation and interview on 3/24/2026 at 2:32 p.m., of the dumpster area, observed 2 dumpsters were not fully closed, propped open by a piece of wood and the floor surroundings had gloves, trash and liquid drippings. The Dietary Supervisor (DS) stated the garbage needed to be always closed but because the dumpster was in a closed area, it's okay. The DS stated there are gaps and spaces where insects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the pad call light (a specialty alerting device that have ultra-sensitive touch surface for residents with limited mobility for nurses or other nursing personnel to assist a resident when in need) or call light (an alerting device for nurses or other nursing personnel to assist a patient when in need) was within reach for five of seven sampled residents (Residents 66, 40, 90, 31, and 37) reviewed under the environment task. This deficient practice had the potential to result in a delay of care and services and possible injury when Residents 66, 40, 90, 31, and 37 were unable to call for staff assistance. Findings: 1. During a review of Resident 66's admission Record (AR - front page of the chart that contains a summary of basic information about the resident), the AR indicated the facility admitted the resident on 6/2/2023 with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform and provide a written information to all adult residents concerning the right to accept and refuse medical surgical treatment and, at the resident's option, formulate an advance directive (a legal document indicating resident preference on end-of-life treatment decisions) to three of nine sampled residents (Residents 9, 17, and 3) by the Social Services Director (SSD) failing to provide written information to residents on advanced directive formulation reviewed for Advanced Directives. These deficient practices violated the resident's rights and/or representative's right to be fully informed of the option to formulate their advanced directives. Findings: 1. During a review of Resident 9's admission Record (AR), the AR indicated the facility admitted the resident on 10/8/2024, and readmitted the resident on 9/4/2025, with diagnoses including encephalopathy (a broad term for any disease, damage, or malfunction that alters brain function),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed the facility failed to ensure residents are screened using the Preadmission Screening and Resident Review (PASRR - a federal requirement to help ensure that individuals are not appropriately placed in nursing homes for long-term care) for a mental disorder (MD - a person's mind makes it hard to think, feel, or act normally in daily living) or intellectual disability (ID - a person has trouble learning, understanding, or solving problems like most people their age) prior to admission and that individuals identified with serious mental illness (SMI) and/or ID/developmental disability (DD)/related conditions (RC) receive the care and services in maintaining his/her highest practicable level in the most appropriate setting for three (3) of 3 sampled residents (Resident 4, 10, and 74), by failing to submit a new Level I PASRR for Resident 4 and Resident 10, who had discrepancy in the previous PASRR Level I Screening and failing to submit a new Level I PASRR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for three (3) of three sampled residents (Residents 11, 4) by failing to ensure: 1. Resident 11 had a care plan addressing the schizophrenia (a mental illness that is characterized by disturbances in thought) upon admission from another long-term care facility. 2. Resident 4 had a care plan addressing the bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs). These deficient practices had the potential for a delay in the delivery of the necessary care and services the residents need. Findings: a. During a review of Resident 11's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards of care for two of two sampled residents (Residents 7 and 90) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760. Findings: 1. During a review of Resident 7's admission Record (AR), the AR indicated the facility admitted the resident on 7/1/2025, and readmitted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Provide appropriate treatment and services for care of one (1) of three (3) sampled residents (Residents 111) reviewed for urinary tract infection (UTI, a common infection that occurs when bacteria enters and multiplies in the urinary system, which includes the kidneys, bladder, and urethra) by failing to ensure Resident 111's suprapubic catheters (a thin, flexible tube used to drain urine (pee) from the bladder when a person cannot urinate normally) did not have loops on the catheter tubing. The deficient practice had the potential for the resident to develop urinary tract infection. 2. Provide appropriate treatment and services for care of one (1) of three (3) sampled residents (Residents 113) reviewed for UTI by failing to ensure that Resident 113`s urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) tubing did not have a dependent loop while hanging on the side of the bed. The deficient practice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for two of three sampled residents (Residents 7 and 90) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites. The deficient practices had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when:1.Cook 1 was unable to verbalize final minimum internal temperature of foods when cooking and did not check if the blender was completely dry before preparing puree foods. 2. Dietary Aide 1 (DA 1) did not submerge the blender appropriately in the sanitizer. 3. Dietary Aide 2 (DA 2) was unable to use the right test strips when checking for chlorine concentration. These failures had potential to result in harmful bacterial growth and cross-contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food and drinks that are contaminated with germs or chemicals) in 71 of 77 medically compromised residents who received food from the kitchen. Findings: 1. During an observation on 3/23/2026 at 11:13 a.m., of [NAME] 1 cooking seas green peas, observed [NAME] 1 did not take the temperature of the seas green peas. Observed [NAME] 1 took portions of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide residents' meals at regular times scheduled in accordance with resident needs, preferences, and requests when lunch was served late on 3/23/2026. This deficient practice had the potential to result in hunger and frustration for 71 of 77 residents getting food from the kitchen. Findings: During an observation on 3/23/2026 at 8:19 a.m. of the meal schedule posted in the hallway, observed a sign posted in the hallway indicating meals are scheduled as follows: - Breakfast 7:00 a.m. - Lunch 12:00 p.m. - Dinner 5:00 p.m. During a concurrent observation and interview on 3/23/2026 at 11:48 a.m. of the trayline (an area where foods were assembled from the steamtable [kitchen appliance that keeps food warm at a safe temperature for serving] to residents' plates) service with the Dietary Aide (DA) 3, observed DA 3 holding the stem of the thermometer when taking the temperature of the food. Registered Dietitian (RD) 1 corrected DA 3 to hold the indicator head instead of the stem to get accurate food temperatures.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 94 citations
  • Potential for harm · Ecited before2026-03-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Thawed ground beef was placed back in the freezer and was at 31 degrees Fahrenheit ( F, a scale of temperature). 2. Walk-in refrigerator's gasket (a rubber placed between two solid and flat surfaces to create a tight leak-proof seal) was torn, it had dust and dirt buildup. 3. Two (2) dented (a hallow, dip, or depression on a surface, caused by blow, impact or pressure) cans were stored with non-dented cans. 4. [NAME] 1 did not take the temperature of the vegetables during cooking using a food thermometer. (Cross Reference Ftag 802) 5. Dietary Aide 1 (DA 1) did not wash kitchen equipment correctly in the three-compartment sink when: a. DA 1 did not completely air dry the blender before [NAME] 1 used the blender in preparing puree foods. (Cross-Reference Ftag 802) b. DA 1 did not submerge the blender in the quaternary (QUAT, a common chemical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the binding arbitration agreement (a resident waives the right to pursue legal action against the nursing home in court, and instead agrees to have any future disputes handled by a private arbitrator [an independent person or body officially appointed to settle a dispute]) indicated the resident or anyone else (e.g., resident's representative) were allowed to communicate with federal, state, or local officials such as federal and state surveyors, other federal or state health department employees and representative of the Office of the State Long Term Care Ombudsman (a resident advocate) for three of three sampled residents (Residents 33, 75, and 93) reviewed for Arbitration Facility Task. The deficient practice had the potential for residents to be unaware of their rights pertaining to Arbitration Agreement. Findings: 1. During a review of Resident 33's admission Record (AR), the AR indicated the facility admitted the resident on 3/18/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to ensure: 1. Certified Nurse Assistant (CNA) 3 washed hands after removing gloves from changing Resident 26's diaper and proceeded to leave the room, observed during infection control tasks. 2. Linen carts for resident's personal clothing were not covered with a loosely woven/permeable (having pores or openings that permit liquids or gases to pass through) material to protect the linens inside the cart, observed during infection control tasks. 3. The water in the facility was above 108 degrees Fahrenheit (F - a unit of measurement for temperature) based on the Centers for Disease Control Prevention (CDC - federal government agency that works to protect public health) Toolkit: Developing a Legionella (a bacteria found naturally in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-26 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the food services department when there were five (5) flies (a type of insect) observed in the dishroom. This failure had the potential to result in 71 of 77 residents, who received food from the kitchen, to acquire food borne illnesses (illness caused by consuming contaminated foods or beverages) by consuming potentially contaminated food. Findings: During a concurrent observation and interview on 3/24/2026 at 1:41 p.m., of the dishwashing area with the Dietary Supervisor (DS), observed 5 flies flying and landing from dirty dishes, to trash, then to the clean dishes. The DS stated there were flies flying around the dishwashing area, but she did not know why as the pest control company just came in this morning. During an interview on 3/24/2026 at 1:53 p.m. with the DS, the DS stated flies were landing on the clean dishes and the area needed to be fly free to keep the clean dishes away from the flies. The DS stated flies could spread diseases and bacteria to the residents as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to honor the resident's right to be informed in advance by the physician or other practitioner or professional, of the risks and benefits of proposed care, treatment, and treatment alternative or option for one of one sampled resident (Resident 73) reviewed for informed consents (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) by failing to complete Resident 73's informed consent on the use of bolsters and matched the physician's order. This deficient practice violated the resident's/resident representative's right to make an informed decision regarding the use of the bolsters. Findings: During a review of Resident 73's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility originally admitted the resident on 9/14/2018 and readmitted in the facility on 9/15/2025 with diagnoses including chronic respiratory failure (a long-term condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely for one of seven sampled residents (Resident 84) reviewed under environment facility task by failing to ensure Resident 84 did not have a dilapidated (in very bad condition because of age or lack of care) bedside drawer on the resident's room. The deficient practice had violated the resident's right to a safe, clean, comfortable, and homelike environment that can potentially lead to the resident`s depression and not feeling welcomed. Findings: During a review of Resident 84's admission Record (AR), the AR indicated the facility admitted the resident on 11/25/2025, with diagnoses including major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), anxiety disorder (a mental health condition characterized by excessive, persistent, and uncontrollable fear or worry that interferes with daily life),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to report an allegation of staff to resident abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish) immediately, but no later than two (2) hours after the allegation was made to the State Survey Agency (CDPH, California Department of Public Health), the Ombudsman (a resident advocate), and local law enforcement (LLE) in accordance with federal and state law for one (1) of one (1) sampled resident (Resident 20) reviewed under the abuse care area. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect residents from harm from abuse. Findings: During a review of Resident 20's admission Record (AR), the AR indicated the facility admitted the resident on 4/16/2025, with diagnoses including diabetes mellitus (DM 2-a disorder characterized by difficulty in blood sugar control and poor wound healing), legal blindness (a term that defines severe limitation with vision where someone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy and procedure (P&P) regarding transfers and discharge by failing to ensure that necessary medical information was communicated to the receiving long term care facility for one (1) of three (3) sampled residents (Resident 118) during a review of closed records. This deficient practice placed Resident 118 at risk for a delay in the continuity of care and receiving the services and treatment the resident needed. Findings: During a review of Resident 118's admission Record, the admission Record indicated the facility admitted the resident on 1/8/2026 with diagnoses including dementia (a progressive state of decline in mental abilities), difficulty in walking, and heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 118's History and Physical (H&P), dated 1/9/2026, the H&P indicated the Resident 118 had the capacity to understand and make decisions. During a review of Resident 118's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident`s environment was free of accident hazards for one of three sampled residents (Resident 90) reviewed for accidents by failing to ensure Resident 90 did not have medications or biologicals (medicines derived from living organisms-such as humans, animals, or microorganisms-rather than being created from chemicals) left at the bedside. These deficient practices increase the risk of accidents such as ingestion poisoning on residents. Findings: During a review of Resident 90's admission Record (AR), the AR indicated the facility admitted the resident on 2/27/2026, with diagnoses including dependence on renal dialysis (a person requires regular, ongoing artificial blood filtration to remove waste and excess fluids, usually due to permanent kidney failure (ESRD) or severe acute injury), end stage renal disease (ESRD, irreversible kidney failure), and peritoneal abscess (a localized pocket of pus (infected fluid) that forms inside the belly (abdomen)). During a review of Resident 90's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents receiving enteral feeding (EF-also known as tube feeding, a method of supplying nutrients directly into the stomach) received appropriate care and services to prevent complications of enteral feeding for two (2) of two sampled residents (Residents 119 and 43) reviewed for tube feeding when the water flush bag was not changed according to the manufacturer's recommendations. This deficient practice had the potential to result in altered nutritional status such as dehydration (when the body uses or loses more fluid than it takes in), malnutrition (a serious condition that happens when your diet does not contain the right amount of nutrients), and complications associated with enteral feeding such as gastrointestinal (GI-relating to stomach and intestines) problems such as abdominal pain and diarrhea (loose stool). Findings:a. During a review of Resident 119's admission Record (front page of the chart that contains a summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care provided to residents was consistent with professional standards of practice for two of three sampled residents (Residents 111 and 90) reviewed for respiratory care by failing to ensure: 1. Resident 111's oxygen via nasal cannula (a lightweight, flexible plastic tube used to deliver supplemental oxygen directly into a person's nostrils), dated 3/12/2026, was discarded and replaced with a new setup. 2. Resident 90's bottle of sterile water for inhalation 1000 milliliters (ml - a unit of volume) with a date opened on 3/1/2026 was discarded. These deficient practices had the potential for residents to develop complications such as shortness of breath and desaturation (low levels of oxygen in the blood) and respiratory infections. Findings: 1. During a review of Resident 111's admission Record (AR), the AR indicated the facility admitted the resident on 7/16/2025, and readmitted the resident on 3/6/2026, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed timely identification and removal (from current medication supply) of medications for disposition for: 1. One (1) of three (3) Medication Storage Room (Medication Storage for Station 1) observed during Medication Storage and Labeling facility task by failing to ensure there were no expired medications in the Medication Storage for Station 1. On 3/25/2026 found an expired Major Co q-10 soft gels (a vitamin-like nutrient naturally produced by the body and found in every cell) with expiration date of 1/2026. 2. 1 of six (6) Medication Carts (Station 1, Cart 1) observed during Medication Storage and Labeling facility task by failing to discard an insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) lispro Kwik pen (a disposable, pre-filled pen used to inject insulin lispro, a fast-acting, man-made insulin designed to manage blood sugar levels) with an open date of 2/6/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable for two of six Medication Carts (Station 1 Medication Cart 1 and Station 1 Medication Cart 2), by failing to: 1. Place the name of the resident, a readable room number, and an open date on a bottle of eye drop (Refreshe, over-the-counter artificial tears used to instantly moisturize, lubricate, and soothe dry, gritty, burning, or irritated eyes) in Medication Cart 1 in Station 1. 2. Plan an open date on Resident 87's bottle of Potassium Citrate-Citric Acid (also known as Potassium CIT-CITRIC ACID, medication that reduces acid in urine in Medication Cart 2 in Station 1. These deficient practices had the potential to administer expired/outdated medications to residents that can cause adverse reactions (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-26 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in long-term care facilities to ensure that antibiotics are used only when necessary and appropriate [means prescribing the right drug at the right dose at the right time for the right duration]) program and infection prevention and control program for one (1) of 1 sampled resident (Resident 119 ) by failing to clarify with the physician the appropriate indication for the continued use of antibiotic from the hospital. This deficient practice had the potential to increase antibiotic resistance (when bacteria develop the ability to withstand the effects of antibiotics, making it difficult or impossible to treat infections) from unnecessary or inappropriate antibiotic use. Findings: During a review of Resident 119's admission Record (front page of the chart that contains a summary of basic information about the resident), the admission Record indicated the facility admitted the resident on 3/19/2026 with diagnoses including acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement its Pneumonia Immunization (vaccine for an infection/inflammation in the lungs) policy and procedure (P&P) for one of three sampled residents (Resident 3) investigated under infection control facility task by failing to administer pneumonia vaccine to Resident 3. This deficient practice had the potential to place Resident 3 at risk for respiratory infection including pneumonia (a lung infection). Findings: During a review of Resident 3's admission Record (AR), the AR indicated that the facility originally admitted the resident 4/28/2025, and readmitted on [DATE], with diagnosis including post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing, or witnessing a traumatic event), unspecified psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality) not due to a substance or known physiological condition, other psychoactive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform the attending physician (MD) and the responsible party (RP) for one of three sampled residents (Resident 1) regarding a change in treatment, when on 2/9/2026 Resident 1's Low Air Loss (LAL-a specialized therapeutic bed surface featuring air-filled chambers with microscopic holes that slowly release air with the design creating a constant, gentle airflow that keeps the user's skin cool, dry, and reduces moisture, which helps prevent and heal pressure ulcers [bed sores- localized damage to the skin and underlying tissue caused by constant, unrelieved pressure, often against a bony area that restricts blood flow]) was discontinued. This deficient practice resulted in the violation of the RP's right to be informed and make decisions and had the potential for a delay in Resident 1's care.Findings:During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 10/8/2024 and readmitted the resident on 9/4/2025 with diagnosis that included hemiplegia (total paralysis of the arm,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician's order for one of three sampled residents (Resident 1) when Licensed Vocational Nurse 1 (LVN 1) administered atenolol (medication used to treat high blood pressure) at 9 a.m. on 12/25/2025, and 12/28/2025 and losartan (medication used to treat high blood pressure) at 9 a.m., on 12/25/2025, 12/26/2025, 12/27/2025 and 12/28/2025, to Resident 1 who had a systolic blood pressure (sbp- pressure in the arteries when the heart beats) below of 110 millimeter of mercury (mmHg-unit for measuring pressure) despite physician's order to hold (suspend the medication) the atenolol and losartan for blood pressure below 110 mmHg. These failures had the potential to result in Resident 1's uncontrolled hypotension (low blood pressure). Findings: During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2025, with diagnoses that included unspecified (unconfirmed) thoracic vertebra wedge compression fracture (a bone in the mid-back gets squashed, usually in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to develop and implement a person-centered care plan (a tool that ensures residents receive personalized, comprehensive, and goal-oriented care in a nursing home setting) for one of three sampled residents (Resident 1) to address Resident 1's use of cephalexin (medication used to treat infection) and ciprofloxacin (medication used to treat infection). This failure had the potential for Resident 1's delays in the delivery of necessary care and services.Findings:During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2025, with diagnoses that included unspecified (unconfirmed) thoracic vertebra wedge compression fracture (a bone in the mid-back gets squashed, usually in the front, causing it to collapse), essential hypertension (high blood pressure that develops slowly over time with no single, clear cause like another illness or medication) and generalized muscle weakness. During a review of Resident 1's History and Physical (H&P-a medical examination that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure a resident received care consistent with professional standards of practice to prevent pressure ulcer (localized damage to the skin and/or underlying tissue usually over a bony prominence) for one of three sampled residents (Resident 1) by failing to timely notify the Wound Care Physician of Resident 1's pressure ulcers. This failure had the potential for the development and worsening of pressure ulcers.Findings: During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/3/2025, with diagnoses that included unspecified (unconfirmed) thoracic vertebra wedge compression fracture (a bone in the mid-back gets squashed, usually in the front, causing it to collapse), essential hypertension (high blood pressure that develops slowly over time with no single, clear cause like another illness or medication) and pressure-induced deep tissue damage (DTI-injury to the muscles and fat under the skin, often from prolonged pressure, making the skin look dark red or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-06 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to implement its policy for antibiotic (medication used to treat infection) stewardship (efforts in doctors' offices, hospitals, long-term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate, means prescribing the right drug at the right dose at the right time for the right duration), surveillance of infections (the systematic, ongoing collection, analysis, and distribution of data on disease occurrence) and administering medications for one of three sampled residents (Resident 1) by:Failing to monitor Resident 1 for the side effects (any reaction to a treatment or medicine that is not the main reason a person was taking it) or adverse effects (undesired or harmful effects) of cephalexin (antibiotic medication used to treat infection) on the following dates and times:12/11/2025, from 3 p.m. to 11 p.m.12/12/2025, from 3 p.m. to 11 p.m. 2. Failing to monitor Resident 1 for the side effects or adverse effects of ciprofloxacin (antibiotic medication used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-14 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain privacy of confidential information when Licensed Vocational Nurse (LVN) 1 left electronic health record (EHR- a digital version of a patient's paper chart) open and unattended for one of three sampled residents (Resident 2). This deficient practice violated Resident 2's right to privacy and confidentiality of medical records. Findings: During a Review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 9/25/2025 with diagnoses including muscle weakness (generalized), history of falling, and dementia (a progressive state of decline in mental abilities). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 10/1/2025, the MDS indicated Resident 2 usually had the ability to understand and usually had the ability to be understood. The MDS indicated Resident 2 required substantial (helper does more than half the effort) with oral hygiene, toileting, showering, upper and lower body dressing, putting on and taking off footwear,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-14 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain informed consent (permission granted in the knowledge of the possible consequences, typically that which is given by a resident and or Responsible Party [RP] to a doctor for treatment with full knowledge of the possible risks and benefits) from one of three sampled resident (Resident 2)'s RP for the use of a bed alarm (a safety device that makes a sound or alerts a caregiver when a person gets out of bed, sits up, or moves suddenly). This deficient practice had the potential to violate Resident 2 and their RP's rights to an informed consent. Findings: During a Review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 9/25/2025 with diagnoses including muscle weakness (generalized), history of falling, and dementia (a progressive state of decline in mental abilities). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 10/1/2025, the MDS indicated Resident 2 usually had the ability to understand and usually had the ability to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate medical records for one of three sampled residents (Resident 2) when Resident 2 had two active orders that contradicted (two seemingly opposite ideas are both true) each other. This deficient practice had the potential to negatively impact the delivery of services to Resident 2. Findings: During a Review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 9/25/2025 with diagnoses including muscle weakness (generalized), history of falling, and dementia (a progressive state of decline in mental abilities). During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 10/1/2025, the MDS indicated Resident 2 usually had the ability to understand and usually had the ability to be understood. The MDS indicated Resident 2 required substantial (helper does more than half the effort) with oral hygiene, toileting, showering, upper and lower body dressing, putting on and taking off footwear, and personal hygiene. During a review of Resident 2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-12 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was provided with correct information regarding the specific location where Resident 1 was being discharged in the Notice of Transfer or Discharge the facility provided to Resident 1. This deficient practice had the potential to result in confusion and affect the delivery of care and services to Resident 1.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 6/6/2024 and readmitted on [DATE] with diagnoses including epilepsy (a brain condition that causes recurring seizures[a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]), ileostomy (a surgical procedure that creates an opening, called a stoma, on the abdomen to allow waste [stool and gas] to exit the body when the colon or rectum is not working properly), and acute respiratory failure (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the medical records of one of three sampled residents (Resident 1) were maintained in accordance with accepted professional standards and practice, complete, and accurately documented by failing to ensure Resident 1's intermittent catheterization (a procedure where a hollow tube is temporarily inserted into the bladder to drain urine and then removed) procedure was documented. This deficient practice had the potential to result to inaccurate medical interventions for Resident 1. Findings: During a review of Resident 1's admission Record (AR), AR indicated facility originally admitted Resident 1 on 5/30/2025 and readmitted on [DATE] with diagnoses including anxiety disorder (feeling of anxiousness that affects daily life), urinary tract infection (UTI- an infection in the bladder/urinary tract), and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 1's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-09 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled resident's (Resident 2) concerns were reported to the licensed nurses, investigated, and documented in the grievance form. This deficient practice had the potential to violate residents' rights to have grievances addressed. Findings: During a review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 5/21/2025 with diagnoses including aftercare following joint replacement surgery (a procedure to replace all or some of a joint), osteoarthritis (condition that causes the joints to become very painful and stiff) of the left knee, and type 2 diabetes mellitus (a chronic condition that affects the way the body processes blood sugar [glucose]). During a review of Resident 2's History and Physical (H&P - a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 5/23/2025, the H&P indicated Resident 2 had the capacity to understand and make decisions. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-02 · tag F0573 — pattern
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide copy of medical records upon written request for two of three sampled residents (Resident 1 and Resident 2). On 5/9/2025 at 10:32 a.m., Resident 1 requested for medical records and the medical records were sent electronically on 5/27/2027 at 3:57 p.m. (18 days). On 5/27/2025 at 12:01 p.m., Family Member (FM) 1 requested for Resident 2's medical records and the medical records were not received as of 6/2/2025. This deficient practice violated the rights of Resident 1 and Resident 2 to obtain a copy of their medical records. Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/6/2024 and readmitted the resident on 1/14/2025 with diagnoses including acute respiratory failure (your lungs are not working properly to get enough oxygen into your blood and/or remove enough carbon dioxide), end stage renal disease (ESRD- irreversible kidney failure), and dependent on renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of three sampled residents (Resident 1) when Resident 1's Dialysis Communication Records binder went missing on 2/20/2025 with Resident 1's Dialysis Communication Records. This deficient practice had the potential to negatively impact the delivery of services to Resident 1. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 9/6/2024 and readmitted the resident on 1/14/2025 with diagnoses including acute respiratory failure (your lungs are not working properly to get enough oxygen into your blood and/or remove enough carbon dioxide), end stage renal disease (ESRD- irreversible kidney failure), and dependent on renal dialysis (a treatment that filters blood when your kidneys are not working properly). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated 1/17/2025, the MDS indicated Resident 1 usually understood and was usually able to make self understood.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform the attending physician (MD) and resident representative on one of four sampled residents (Resident 2) when Resident 2 had a significant change in condition (COC - a change in the resident's physical, mental, or psychosocial status that causes either life-threatening conditions or clinical complications) on 1/22/2025 when Resident 2 was noted with hematuria (blood in the urine). This deficient practice had the potential for the delay in the care of Resident 2. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted Resident 2 on 8/8/2024 and readmitted the resident on 11/6/2024 with diagnoses including malignant neoplasm of prostate (prostate cancer, that develops in the prostate gland, a small gland in the male reproductive system located below the bladder [an organ inside the body that stores urine until it can be excreted]), chronic kidney disease stage 3 (kidneys are moderately damaged and not filtering waste and extra fluids from your blood as well as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan (is a form that summarizes a person ' s health conditions and current treatments for their care) for one of four sampled residents (Resident 2), when Resident 2 had a Change in Condition (COC- a major decline in a resident ' s status), on 1/22/2025 of hematuria (blood in the urine). This deficient practice had the potential to negatively affect Resident 2 ' s physical and psychosocial wellbeing. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated the facility admitted Resident 2 on 8/8/2024 and readmitted the resident on 11/6/2024 with diagnoses including malignant neoplasm of prostate (prostate cancer, that develops in the prostate gland, a small gland in the male reproductive system located below the bladder [an organ inside the body that stores urine until it can be excreted]), chronic kidney disease stage 3 (kidneys are moderately damaged and not filtering waste and extra fluids from your blood as well as they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse prevention policy by failing to report an injury of unknown origin for one of three sampled residents (Resident 1). This deficient practice had the potential to place Resident 1 at risk for more injury. Findings: During a review of Resident 1's admission Record, the admission record indicated the facility admitted the resident on 9/29/2022 and readmitted on [DATE] with diagnoses including dysphagia (difficulty swallowing), difficult walking, anxiety (a common emotion characterized by feelings of unease, worry, fear, and apprehension), type 2 diabetes (a condition where the body either does not produce enough insulin or cannot effectively use the insulin leading to high blood sugar levels). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 1/2/2025, indicated the resident had severe cognitive impairment (problems with a person's ability to think, learn, remember, use judgment, and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline individualized care plan for one of three sampled residents (Resident 1). Resident 1 had no care plan to address safety precautions related to history of epilepsy (repeatedly uncontrolled electrical activity in the brain, which may produce a jerking movement of a part or the entire body. This deficient practice had the potential for Resident 1 to not receive appropriate care and treatment specific to their needs. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 12/10/2024, with diagnoses that included unspecified (unconfirmed) epilepsy (recurrent seizures, which are brief episodes of abnormal brain activity that can cause involuntary movements), loss of consciousness, or other symptoms, Alzheimer's disease (a disease characterized by a progressive decline in mental abilities) and other lack of coordination. During a record review of Resident 1's History and Physician (H&P- a medical examination that involves a doctor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment for four of four sampled residents (Resident 22, 71, 95, and 17) investigated under Environmental Task by: 1. Failing to maintain the cleanliness of Resident 22's electric fan. 2. Failing to ensure Residents 71, 95, and 17's rooms were not below 71 degrees Fahrenheit (a unit of measure). These deficient practices had the potential to negatively affect the residents' quality of life. Findings: a. During a review of Resident 22's admission Record, the admission Record indicated the facility originally admitted the resident on 5/28/2023 and readmitted the resident on 4/1/2024 with diagnoses including acute on chronic respiratory failure (a condition when someone with a long-term breathing problem suddenly experience significant worsening of breathing difficulty requiring immediate medical attention, tracheostomy (a surgical procedure to create an opening through the neck into the trachea…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement a comprehensive person-centered Care Plan (CP - a document outlining a detailed approach to care customized to an individual resident's need) by failing to: 1.Develop and implement a CP for supplemental oxygen (O2) use for one of three sampled residents (Resident 94) investigated under the Respiratory Care area. 2. Develop and implement a CP for diabetes mellites (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) for one of three sampled residents (Resident 94) investigated under the Respiratory Care area. 3. Develop and implement a care plan on the use of both upper grab bars/siderails (horizontal bars that attach to the side of a bed to help with safety and comfort) for one of one sampled residents (Resident 89) investigated under the Physical Restraints (device or manual holds that limit a person's movement or access to their body) care area. These deficient practices had the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of eight sampled residents (Residents 75, 63, and 61) received appropriate services to prevent a decline in range of motion range of motion (ROM, full movement potential of a joint) and mobility by failing to: 1a. Provide Resident 75 with passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises to both knees during the 12/4/2024 Restorative Nursing Aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) treatment session as ordered by a physician. 1b. Provide appropriate monitoring of Resident 75's range of motion by therapy staff on a quarterly basis to determine any changes in ROM. 2. Provide appropriate monitoring of Resident 63's range of motion by therapy staff on a quarterly basis to determine any changes in ROM. 3. Provide an appropriate RNA order for Resident 61 for PROM prior to putting on both knee splints, left elbow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident environment was free of accident hazards for six of eight sampled residents (Residents 16, 22, 6, 74, 405, and 354) investigated under accidents by failing to ensure: 1. Residents 16 and 22's fall mat (a cushioned floor pad designed to help prevent injury should a person fall) did not have a side table on top of them. 2. Resident 6's bed pad alarm (a device that alerts caregivers when a patient or resident attempts to leave their bed or chair without assistance) was working when the resident went to the bathroom. 3. Resident 74's bed did not have frayed wires on the bed remote control. 4. Resident 405's bed was not left in an elevated/high position while unattended by staff. 5. Resident 354's floor mat did not have the oxygen concentrator (a medical device that separates nitrogen [a colorless, odorless, and nontoxic gas found in the air, soil, and water] from the air around so a person can breathe up to 95 percent [% -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatment and services to prevent complications of enteral feeding (EF or tube feeding, a form of nutrition that is delivered into the digestive system as a liquid) for two of three sampled residents (Resident 94, 60, and 68) reviewed under the Tube Feeding care area by failing to: 1.Ensure Licensed Vocational Nurse 4 (LVN 4) checked for residual (the amount of liquid or food that remains in the stomach after a tube feeding) prior to administering the gastrostomy tube (G-tube or GT - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) feeding for Resident 94. 2. Label the water flush bag with the rate to be infused for Resident 60. 3. Ensure the licensed nurse (LN) indicated the administration rate for the EF formula and water flush bag for Resident 68. These failures had the potential to result in altered nutritional status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure to dispose of medications in a manner that was not retrievable, in one (1) of two (2) inspected Medication Rooms (Medication Room Station 1.) 2. Include the verifying signatures of two licensed nurses on the Medication Disposition Record/Pass Log for six (6) of six (6) logged records. As a result, control and accountability of discontinued medications and medications awaiting final disposition (process of returning and/or destroying unused medications) did not follow state and federal regulations and facility policy and procedures. These deficient practices increased the opportunity for medication diversion (the transfer of a medication from a lawful to an unlawful channel of distribution or use,) and increased the risk that residents in the facility could have accidental exposure to harmful medications and delayed medication treatment during emergencies possibly leading to physical and psychosocial harm, and hospitalization.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of five sampled residents (Residents 17 and 353) reviewed for unnecessary (any medication in excessive dose, excessive duration, without adequate monitoring) medications were free from the use of unnecessary psychotropic (any medication capable of affecting the mind, emotions, and behavior) medications in accordance with the facility policy and procedure by: 1. Failing to monitor side effects (also known as adverse effects - unwanted, uncomfortable, or dangerous effects that a drug may have) of Trazadone (a psychotropic medication used for depression [also referred to as antidepressant] and insomnia [inability to sleep]) for Resident 17. As a result, there was no documentation in the clinical chart indicating if Resident 17 experienced any adverse consequences from the use of Trazodone between 11/1/2024 and 12/4/2024. This deficient practice had the potential to cause Resident 17 to receive suboptimal (less than the highest standard or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than 5 percent (%) due to five (5) errors observed out of 28 total opportunities resulting in an error rate of 17.86%. The medication errors were as follows: 1. Resident 57 received a dose Omega-3 Fatty Acid (a medication used as a dietary supplement to protect eye health) that was different than the one ordered by Resident 57's physician. 2. Resident 404 did not receive metformin (a medication used to treat diabetes mellitus 2 ([DM 2] - a condition where there is high blood sugar levels) and pioglitazone (a medication that treats DM 2) as ordered by Resident 404's physician, and received a form of multivitamin that was different than the one ordered by Resident 404's physician. 2. Resident 258 received a form of multivitamin (a medication used as a dietary supplement to provide essential vitamins, minerals, and other nutritional elements) that was different than the one ordered by Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-06 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prepare foods in a form designed to meet individual needs when residents on puree diet/level four (4) (food that are soft and pudding-like consistency) received puree beans that could not hold it shape and puree cabbage that was weeping liquid on the resident's plate. This deficient practice had the potential to cause coughing, choking (to keep from breathing the normal way) and death for 11 of 76 residents on puree/level 4 diet. Findings: During a review of the facility's daily spreadsheet titled Cycle 4, dated 12/3/2024, the spreadsheet indicated residents on puree/level 4 diet would include the following foods in the tray: - Puree pork loin 3 ounces (oz, a unit of measurement) - Puree Boston baked beans ½ cup (c, a household measurement) - Puree steamed cabbage 2 oz. - Puree bread 1 each - Puree peach cobbler ½ c. - Water 8 oz During an observation on 12/3/2024 at 12:06 a.m. of lunch trayline (an area where foods were assembled) puree Boston baked beans was not holding it shape when dished out to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: a. There were chipped, cracked, and rusted kitchen utensils and equipment. 1. Two (2) of five (5) shelves in the walk-in refrigerator had cracks and rusts. 2. Green chopping board had food stains, cracks, and scratches. b. Food preparation surfaces and kitchen equipment were not cleaned and sanitized. 1. Reach-in refrigerator had food debris, dirt and dust build up around the gasket (a piece of rubber in between surfaces). 2. Dry storage racks with dust build up and food debris and dirt on the floor in the dry storage room. 3. Coffee machine spout (a tube or lip projecting from a container, through which liquid can be poured) had dried up coffee and waterspout had mineral water buildup. 4. Condiments storage area had food debris and sugar spill. 5. Mixer had dry food splatter and residue. c. A dented can was stored with non-dented cans. d. Staff was wearing a watch, a red bracelet, and two (2) silver rings while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident's right to request, refuse, and/or discontinue treatment for one of two residents (Resident 94) reviewed under the Advance Directive (written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate) care area by failing to ensure a resident with full code status (primary goal of prolonging life by all medically effective means) did not have an active physician's order indicating do not resuscitate / do not intubate (DNR/DNI - a medical order written by a doctor to instruct health care providers NOT to do cardiopulmonary resuscitation [CPR] or intubation [a procedure that can assist with breathing] if breathing stops or the heart stops beating). This deficient practice had the potential to result in the resident's wishes not being known and placing the resident at risk for a delay in life-saving treatment which may result in the death of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify one of six sampled resident's (Resident 75) physician (MD 1) for a change in condition (COC) for inability to complete passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises for both knees during Restorative Nursing Aide program (RNA, nursing aide program that help residents to maintain their function and joint mobility) treatment. This deficient practice had the potential for Resident 75 to have delay in assessment and intervention and further decline of both knee ROM. Findings: During an observation and interview on 12/4/2024 at 10:02 a.m. in Resident 75's room, Restorative Nursing Aide (RNA 1) and Restorative Nursing Aide (RNA 2) performed RNA treatment session at bedside for Resident 75. RNA 1 performed PROM to Resident 75's right shoulder, elbow, wrist, and fingers. RNA 1 was not able to move Resident 75's right arm all the way and could move the shoulder, elbow, wrist, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline care plan for one of one sampled resident (Resident 353) that identified resident-centered interventions regarding Resident 353's use of a psychotropic (medications that affect the mind, emotions, and behaviors) medication, lorazepam (medication used to manage anxiety [feelings of fear, dread, uneasiness, and worried thoughts]). This deficient practice had the potential to result in a delay in care or lack of delivery of care and services for the resident. Findings: During a review of Resident 353's admission Record, the admission Record indicated the facility originally admitted the resident on 8/14/2023 and readmitted the resident on 11/27/2024, with diagnoses including chronic respiratory failure (a condition in which not enough oxygen passes from the lungs into the blood), tracheostomy (a surgical procedure to create an opening through the neck into the trachea [windpipe] to facilitate breathing) status, and dependence on ventilator (a breathing machine that delivers air and oxygen into the lungs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care and services for personal hygiene for one of one sampled resident (Resident 77) investigated under the activities of daily living (ADLs, activities such as bathing, dressing and toileting a person performs daily) care area when Resident 77, a female resident, was not offered shaving equipment or offered by the facility staff to be groomed for facial hair. This deficient practice had the potential to negatively affect the resident's psychosocial wellbeing. Findings: During a review of Resident 77's admission Record, the admission Record indicated the facility originally admitted Resident 77 on 10/27/2023 and readmitted the resident on 11/5/2024 with diagnoses including weakness. During a review of Resident 77's Minimum Data Set (MDS, a resident assessment tool), dated 10/29/2024, the MDS indicated Resident 77 was able to understand and make decisions and required setup assistance with personal hygiene (the ability to maintain personal hygiene, including combing hair, shaving, applying makeup,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide residents with necessary respiratory care and services that is in accordance with professional standards of practice to one (1) out of 1 sampled resident (Resident 97) investigated respiratory care area by failing to ensure the oxygen humidifier (a medical device that adds moisture to supplemental oxygen to help relieve respiratory problems and irritation) indicated the date it was last changed. This deficient practice placed the resident at risk for acquiring infection. Findings: During a review of Resident 97's admission Record, the admission Record indicated the facility admitted Resident 97 on 11/4/2024 with diagnoses including acute respiratory failure (a condition that occurs when the lungs suddenly cannot provide enough oxygen to the body causing extreme shortness of breath), gastrostomy status (GT - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and tracheostomy (a surgical procedure to create an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident was assessed for the use of grab bars/bed rails (a metal or plastic bars positioned along the side of a bed), which includes a review of risks including entrapment (when a resident is trapped in the spaces in between or around the bed rails, mattress, or bed frame); and informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) was obtained from the resident or if applicable, the resident representative for one of one sampled resident (Resident 89) investigated under bedrails by failing to obtain a physician's order on the use of grab bars/side rails, obtain an informed consent, assess the resident on the safe use, and develop and implement a care plan on the use of grab bars/side rails. This deficient practice placed the residents at risk for potential accidents such as a body part being caught between the rails, falls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved temperatures when breakfast food temperatures in Station Three (3) had the following temperatures: - Fried eggs 114 degrees Fahrenheit (°F, a degree of temperature) - Oatmeal 94°F - Milk 51°F - Juice 69°F This deficient practice placed 34 of 77 facility residents in Station 3, including Resident 6, on regular consistency texture (texture with no restriction) and texture modified diets at risk of unplanned weight loss, a consequence of poor food intake, getting food from the kitchen. Findings: During a review of Resident 6's admission Record, the admission Record indicated the facility originally admitted Resident 6 on 12/11/2022 and readmitted the resident on 5/26/2024 with diagnoses including hypothyroidism (when thyroid gland does not make enough thyroid hormones to meet the body's needs), hyperlipidemia (high fats in the blood), and essential hypertension (HTN, high blood pressure). The admission Record further indicated Resident 6's room was in Station 3. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document the resident's condition and treatments administered when the resident was found unresponsive for one of one sampled resident (Resident 100) reviewed under death care area. This deficient practice had the potential to result in inaccurate documentation in the medical record regarding Residents 100's condition and response to care. Findings: During a review of Resident 100's admission Record, the admission Record indicated the facility originally admitted the resident on [DATE] and readmitted the resident on [DATE] with diagnoses including sepsis (a life-threatening blood infection), chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 100's History and Physical (H&P), dated [DATE], the H&P indicated the resident had the capacity to understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to: 1.Ensure the nasal cannula (NC - tubing connected to a device that gives additional oxygen [O2] through the nose) was labeled with the date last changed to ensure the NC was changed weekly per the facility policy and procedure for one of three sampled residents (Resident 405) reviewed under the Respiratory Care area. 2. Ensure to label the urinal bottle (a container for collecting urine that is used by people who are unable to use a bathroom toilet) with the name and room number of the resident for one of one sampled resident (Resident 89) investigated during random resident screening. These failures had the potential to spread infections and illnesses among residents and staff. Findings: a.During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-06 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement the facility's Antibiotic Stewardship Program (ASP- a set of commitments and actions designed to improve the use of antibiotics [a medication used to treat bacterial infections]) for one of one sampled resident (Resident 3) investigated under the infection control care area by failing to monitor and complete the infection surveillance evaluation for Resident 3's metronidazole (a type of antibiotic) order. This deficient practice had the potential to place the resident at risk for microbial resistance and reduced resident outcomes. Findings: During a review of Resident 3's admission Record, the admission Record indicated the facility originally admitted the resident on 3/23/2007 and readmitted the resident on 7/10/2024 with diagnoses including chronic respiratory failure (a condition in which not enough oxygen passes from the lungs into the blood), tracheostomy (a surgical procedure to create an opening through the neck into the trachea [windpipe] to facilitate breathing) status, and dependence on ventilator (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based an interview and record review, the facility failed to ensure a resident received care consistent with professional standards of practice to prevent pressure ulcers (PU-a localized injury to the skin and or underlying tissue usually over a bony prominences as a result of pressure or pressure in combination with shear) for one of three sampled residents (Resident 1) by failing to assess Resident 1's skin and wound weekly. This deficient practice placed Resident 1 at risk for development of pressure ulcers and worsening of wound. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 8/14/2023, with diagnoses that included chronic respiratory failure (long term condition when not enough oxygen passes from your lungs to your blood), tracheostomy (a procedure where a hole is made at the front of the neck. A tube is inserted through the opening and into the windpipe to help you breathe) and essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was receiving heparin (an anticoagulant medication that helps prevent the formation of blood clots) was monitored for its side effects of bleeding. This deficient practice had the potential to place Resident 1 at increased risk for side effects including bleeding. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 8/14/2023, with diagnoses that included chronic respiratory failure (long term condition when not enough oxygen passes from your lungs to your blood), tracheostomy (a procedure where a hole is made at the front of the neck. A tube is inserted through the opening and into the windpipe to help you breathe) and essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition). During a record review of Resident 1's History and Physical (H&P), dated 10/24/2024, the H&P indicated Resident 1 was not alert, disoriented (to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical record for one of three sampled residents (Resident 1). This deficient practice had the potential to cause confusion in care and the medical records containing inaccurate documentation and can result in the delay of delivery of care. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 8/14/2023, with diagnoses that included chronic respiratory failure (long term condition when not enough oxygen passes from your lungs to your blood), tracheostomy (a procedure where a hole is made at the front of the neck. A tube is inserted through the opening and into the windpipe to help you breathe) and essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition). During a record review of Resident 1's History and Physical (H&P), dated 10/24/2024, the H&P indicated Resident 1 was disoriented (to be confused or lost, particularly about one's sense of time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from verbal abuse (is harsh and insulting language directed at a person) by another resident for one of three sampled residents (Resident 1). On 10/16/2024 at 10:30 a.m., Resident 1 reported the incident of alleged verbal abuse of Resident 2 towards Resident 1 to Social Service Assistant 1 (SSA1). This deficient practice resulted in Resident 1 feeling anxious (feeling of worry, nervousness, or uneasiness) and verbalizing feeling depressed (a constant feeling of sadness and loss of interest, which stops the individual from doing normal activities) and stressed in the facility. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 8/3/2024 with diagnoses including chronic systolic heart failure (a specific type of heart failure that occurs in the hearts left bottom chamber), chronic obstructive pulmonary disease (COPD - a chronic lung…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to report the allegation of a resident-to-resident verbal abuse ((is harsh and insulting language directed at a person) to the State Survey Agency (SSA) for one of three sampled residents (Resident 1). On 10/16/2024, Resident 1 reported an allegation of abuse by Resident 2 to Social Service Assistant 1 (SSA 1). The Abuse Coordinator reported the allegation to the SSA on 10/29/2024, 13 days after the allegation of abuse was made. This deficient practice had the potential to result in unidentified abuse and failure to protect other residents from abuse. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 8/3/2024 with diagnoses including chronic systolic heart failure (a specific type of heart failure that occurs in the hearts left bottom chamber), chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), and essential hypertension (an abnormally high blood pressure that was not a result of a medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure clinical records were complete and accurately documented for one of three sampled residents (Resident 1). On 10/16/2024 at 10:30 a.m., Resident 1 reported the incident of alleged verbal abuse (is harsh and insulting language directed at a person) of Resident 2 towards Resident 1 to Social Service Assistant 1 (SSA 1). SSA 1 did not document the conversation with Resident 1 in Resident 1's clinical record. This deficient practice resulted in inaccurate information in Resident 1's clinical record. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 8/3/2024 with diagnoses including chronic systolic heart failure (a specific type of heart failure that occurs in the hearts left bottom chamber), chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing), and essential hypertension (an abnormally high blood pressure that was not a result of a medical condition). During a record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide care consistent with professional standards of practice to prevent pressure ulcer/injury (an injury that breaks down the skin and underlying tissue) to one out of three sampled residents (Resident 1) by failing to develop and implement a resident-centered care plan addressing and assessing the resident's pressure injury risk assessment weekly for the first four weeks for Resident 1 who was admitted with a deep tissue injury (serious condition that affects the underlying layers of skin, muscle, and other soft tissues) in the sacral region (area at the base of the spine, near the hips). The deficient practices had the potential for development and worsening of pressure ulcers/injuries to Resident 1. Findings: During a review of Resident 1's admission Record, it indicated the facility admitted the resident on 6/26/2024, with diagnoses including type 2 diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high), difficulty in walking, and pressure-induced deep tissue damage of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control measures for one of three sampled residents (Resident 1) by failing to ensure Certified Occupational Therapist Assistant 1 (COTA 1) wore a protective gown while assisting Resident 1, who was placed on enhanced barrier precaution (EBP-expand the use of personal protective equipment and refers to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of multidrug resistant organisms [MDRO- are germs that are difficult to treat because they are resistant to many antibiotics) get out of the bed for rehabilitation therapy. This deficient practice had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminant from one surface to another) of infection among residents and staff. Findings: During a review of Resident 1 ' s admission Record, it indicated the facility admitted Resident 1 on 6/6/2024, with diagnoses that included surgical aftercare following surgery on the digestive system (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident received care consistent with professional standards of practice to prevent pressure ulcer (a localized injury to the skin and or underlying tissue usually over a bone prominence as a result of pressure or pressure in combination with shear [occur between the internal body structures and skin tissues typically moving in opposite directions and may lead to deep tissue injury]) for one of three sampled residents (Resident 1) by failing to ensure only one sheet of linen was placed over the low air loss mattress (LALM-a mattress designed to distribute the patient's body weight over a broad surface area to prevent skin breakdown and treat pressure ulcers) as indicated in the manufacturer's guidelines. This deficient practice had the potential for the development and worsening of pressure ulcers/injuries. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 4/5/2021 with diagnoses that included other sequelae (condition resulting from a prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained a resident ' s dignity for one of three sampled residents (Resident 1) by failing to ensure the residents urinary collection bag was covered with privacy bag. This deficient practive had the potenttial to affect the self esteem and self -worth of Resident 1. Findings A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 11/7/2023 with diagnoses that included unspecified (unconfirmed) sepsis (a serious condition in which the body responds improperly to an infection), stage 4 sacral pressure ulcer (severe tissue damage, a stage 4 pressure ulcer may look like a reddish crater on the skin, muscles, bones, and/or tendons may also be visible at the bottom of the stage 4 pressure ulcer), abnormal posture, and dysphagia (difficulty of swallowing). A review of Resident 1 ' s History and Physical, dated 11/8/2023, indicated the resident did not have the capacity to understand and make decisions. A review of Resident 1 ' s Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) peripheral intravenous (IV-needle inserted within the vein) site was labeled with date and time it was inserted. This deficient practice had the potential for Resident 1 to not receive the necessary care to the IV site. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 11/7/2023 with diagnoses that included unspecified (unconfirmed) sepsis (a serious condition in which the body responds improperly to an infection), stage 4 sacral pressure ulcer (severe tissue damage, a stage 4 pressure ulcer may look like a reddish crater on the skin, muscles, bones, and/or tendons may also be visible at the bottom of the stage 4 pressure ulcer), abnormal posture and dysphagia (difficulty of swallowing). A review of Resident 1 ' s History and Physical, dated 11/8/2023, indicated the resident did not have the capacity to understand and make decisions. A review of Resident 1 ' s Minimum Data Set (MDS - a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an ongoing weekly weight assessment was performed for one of three sampled residents (Resident 1) who was assessed as at nutritional risk by: 1. Failing to follow Registered Dietitian's (RD) recommendation to weekly weight Resident 1. 2. Failing to follow facility's policy to recheck Resident 1's weight after a weight loss was determined. These deficient practices had the potential to put Resident 1 at risk for unplanned weight loss. Findings. a. A review of Resident 1's admission Record indicated the facility admitted the resident on 9/21/2023 with diagnoses that included malignant (the tumor is cancerous and is likely to spread beyond its point of origin) neoplasm (refers to an abnormal growth of tissue) of sigmoid colon(the S-shaped part of your lower large intestine [absorbs water and electrolytes, producing and absorbing vitamins, and forming and propelling feces toward the rectum for elimination]), respiratory failure, unspecified (unconfirmed) protein-calorie malnutrition (occurs when someone loses weight,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F573 Resident Rights/Exercise of Rights §483.10(g)(2) The resident has the right to access personal and medical records pertaining to him or herself. (i) The facility must provide the resident with access to personal and medical records pertaining to him or herself, upon an oral or written request, in the form and format requested by the individual, if it is readily producible in such form and format (including in an electronic form or format when such records are maintained electronically), or, if not, in a readable hard copy form or such other form and format as agreed to by the facility and the individual, within 24 hours (excluding weekends and holidays); and (ii) The facility must allow the resident to obtain a copy of the records or any portions thereof (including in an electronic form or format when such records are maintained electronically) upon request and 2 working days advance notice to the facility. The facility may impose a reasonable, cost-based fee on the provision of copies, provided that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accommodate resident needs and preferences for five (5) out of five 5 sampled residents (Residents 54, 87, 257, 28, and 52) investigated under the call lights care area by failing to: 1. Ensure the call light (a device used by a patient to signal his or her need for assistance from a professional staff) was within reach for Residents 54, 87, 28, and 52. 2. Ensure Resident 257's call light was answered promptly by facility staff. These deficient practices had the potential to result in the residents not being able to call for facility staff assistance and delay in the provision of necessary care and services that can negatively affect the resident's comfort and well-being. Findings: a. A review of Resident 54's admission Record indicated the facility admitted the resident on 9/12/2020 with diagnoses including polyneuropathy (a condition in which a person's peripheral nerves [refers to nerves that lies outside the brain and spinal cord] are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan (a written or electronic record containing all the information the resident needs to effectively manage their own health) for five out of 26 sampled residents (Residents 81, 62, 72, 63, and 84) by failing to ensure: 1. Resident 81 had a care plan on the use of insulin (Glargine and Lispro, medications used to lower blood sugar levels). 2. Resident 62 had a care plan on the use of psychotropic medications (Aripiprazole and Sertraline, medications that affect the mind, emotions, and behavior). 3. Resident 72 had a care plan on the use of an anticoagulant (Eliquis, a drug to treat and prevent dangerous blood clots). 4. Resident 63 had a care plan addressing the administration of influenza (a viral infection that attacks the lungs, nose, and throat) vaccine (a substance used to stimulate immunity to a particular infectious disease). 5. Resident 84 had a care plan on the use of olanzapine (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards to three out of ten sampled residents (Residents 74, 46, and 33) by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin (a hormone that lowers the level of sugar in the blood) administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat). Findings: a. A review of Resident 74's admission Record indicated the facility admitted Resident 74 on 4/12/2015 and readmitted the resident on 3/18/2023, with diagnosis of type 2 diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, is too high). A review of Resident 74's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 10/4/2023,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that each resident receives care and services for the provision of parenteral fluids (formulated liquids that are injected into a vein to prevent or treat dehydration [a condition caused by the loss of too much fluid from the body]) consistent with professional standards of practice for two out of two sampled residents (Residents 63 and 257) by: 1. Failing to indicate the date and time of when Resident 257's total parenteral nutrition (TPN - a special formula given through a vein that provides most of the nutrients the body needs when someone cannot receive feedings or fluids by mouth) infusion (to introduce a solution into the body through a vein) was started. 2. Failing to change Resident 257's peripherally inserted central catheter (PICC - a long, thin tube that is inserted through a vein in the arm and passed through to the larger veins near the heart used to give medication or liquid nutrition) dressing every seven days (7) per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY d. A review of Resident 66's admission Record indicated the facility admitted Resident 66 to the facility on 4/11/2022 and readmitted the resident on 5/23/2022 with diagnoses including hemiplegia (paralysis of one side of the body) following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) affecting right dominant side, type two diabetes mellitus (condition that affects the way the body processes blood sugar), aphasia (a language disorder that affects a person's ability to communicate), and dysphagia (difficulty or discomfort in swallowing). A review of Resident 66's Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 10/23/2023, indicated Resident 66 was rarely or never understood, has adequate hearing, no speech pattern, and was dependent on staff for activities of daily living. A review of Resident 66's History & Physical (H&P), dated 5/4/2023, indicated Resident 66's hearing was intact, range of motion within functional limits, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. A cup containing prepared pineapple chunks inside the walk-in refrigerator was labeled without the preparation date. 2. The ice cream freezer's thermometer was not inside the freezer. These deficient practices had the potential to result in cross-contamination (unintentional transfer of bacteria/germs or other contaminants from one surface or substance to another) and foodborne illness (an infection or irritation of the gastrointestinal tract [including the stomach and intestines] caused by food or beverages that contain harmful bacteria/germs, chemicals, or other organisms) for 76 of 100 residents who receive food from the kitchen. Findings: a. During a concurrent observation and interview with Dietary Aide 1 (DA 1), on 11/27/2023, at 8:01 a.m., inside the kitchen's walk-in refrigerator, observed a small white container with a cap containing chunks of prepared pineapple on a shelf unlabeled with a date or time of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility's interdisciplinary team (IDT - a coordinated group of experts from several different fields who work together) failed to ensure that the self-administration of medication assessment was completed for one of one sampled resident (Resident 304), who was self-administering medications obtained outside of the facility. This deficient practice had the potential to result in unsafe medication administration or omission. Findings: A review of Resident 304's admission Record indicated the facility admitted the resident on 11/5/2023 with diagnoses including unilateral (one side) primary osteoarthritis (a degenerative disease that worsens over time, often resulting in chronic pain), right knee and urinary tract infection (UTI - an infection that affects part of the urinary tract-kidneys, ureters, urinary bladder, and the urethra). A review of Resident 304's Admission/readmission Data Tool, dated 11/5/2023, indicated the resident did not want to self-administer medications. A review of Resident 304's Minimum Data Set (MDS - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a notice of bed-hold (when a nursing home holds a bed when the residents go to the hospital) policy and return form for one of three residents investigated under closed record (Resident 101), when Resident 101 was transferred to General Acute Care Hospital 1 (GACH 1, health care facility where the resident receives active but short-term treatment for a severe injury or episode of illness, an urgent medical condition, or during recovery from surgery). This deficient practice had a potential to result in the resident's responsible party being unaware of the bed hold policy and can lead to a transfer of the resident to another skilled nursing facility not of the resident's or responsible party's preference. Findings: A review of Resident 101's admission Record indicated the facility admitted Resident 101 on 8/18/2023, with diagnoses including acute respiratory failure (a life-threatening lung injury that allows fluid to leak into the lungs) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan (initial written guide that organizes information about the resident's care) within 48 hours of admission for one out of six sampled residents (Resident 257). This deficient practice had the potential for Resident 257 not to receive the appropriate care and treatment specific to her needs. Findings: A review of Resident 257's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses including sepsis (the body's overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure, and death), malignant neoplasm (another term for a cancerous tumor) of the female genital organs, and polyneuropathy (a condition in which a person's peripheral nerves [refers to nerves that lies outside the brain and spinal cord] are damaged). A review of Resident 257's History and dated 11/27/2023, indicated the resident had the capacity to understand and make decisions. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to ensure that a resident's abilities in activities of daily living (ADL) do not diminish for one of 26 sampled residents (Resident 66) when the facility failed to provide Resident 66 a communication board (a device that displays symbols, photos, or illustrations to help individuals with limited or no language skills communicate more easily) at the bedside. This deficient practice had the potential for Resident 66 to not communicate her specific needs with the facility staff. Findings: A review of Resident 66's admission Record indicated Resident 66 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia (paralysis of one side of the body) following cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) affecting right dominant side, type two diabetes mellitus (condition that affects the way the body processes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care consistent with professional standards of practice to prevent pressure ulcer/injury (ulcers that happen on areas of the skin that are under pressure from lying in bed, sitting in a wheelchair, or wearing a cast for a long period) to one out of ten sampled residents (Resident 30) by failing to ensure Resident 30's low air-loss mattress (LALM, an air mattress covered with tiny holes) was set according to the resident's weight. The deficient practice had the potential for the development and worsening of the resident's pressure ulcer. Findings: A review of Resident 30's admission Record indicated the facility admitted Resident 30 on 4/5/2021 and readmitted the resident on 7/2/2021, with diagnoses including pressure ulcer of sacral region (the portion of your spine between your lower back and tailbone) stage 4 (deep wounds that may impact muscle, tendons, ligaments, and bone), disorders of muscle, and morbid obesity (abnormal or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure one of ten sampled residents (Resident 46), who was assessed to be at high risk for fall with injury, was provided an environment that is free from accident hazards by failing to keep the resident's bed at its lowest possible position. The deficient practice had the potential for repeated accidents and falls that could lead to fractures (a partial or complete break in bone) and even death. Findings: A review of Resident 46's admission Record indicated the facility admitted Resident 46 on 4/4/2019, and readmitted the resident on 3/6/2022, with diagnoses including hemiplegia (complete paralysis) and hemiparesis (partial weakness) following cerebral infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessel that supply it), epilepsy (a common condition that affects the brain and causes frequent seizures), and narcolepsy (a sleep disorder that makes people very drowsy during the day). A review of Resident 46's Minimum Data Set (MDS, a standardized assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the facility had sufficient staff to provide care and respond to each resident's basic and individual needs, by failing to ensure a Registered Nurse (RN) was staffed according to the Facility Assessment. Resident 257's peripherally inserted central catheter (PICC, a long, flexible catheter (thin tube) that is placed into a vein in the upper arm) was not flushed (a procedure to ensure the lines stay clean and prevents blockage) by a registered nurse as ordered by the physician on 11/23/2023, 11/24/2023, 11/25/2023, and 11/26/2023. This deficient practice had the potential place the residents requiring parenteral services and treatment at risk for complications. Findings: A review of Resident 257's admission Record indicated the facility admitted the resident on 11/22/2023 with diagnoses including sepsis (the body's overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure, and death) and urinary tract infection (UTI - an infection that affects part of the urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident diagnosed with dementia (the impaired ability to remember, think, or make decisions that interferes with doing everyday activities) received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being for one of 26 sampled residents (Resident 84) when Resident 84's care plans (a written or electronic record containing all the information the resident needs to effectively manage their own health) did not include and support Resident 84's dementia care needs. This deficient practice had the potential to affect Resident 84's safety and well-being. Findings: A review of Resident 84's admission Record indicated the facility admitted Resident 84 to the facility on 8/3/2023 and readmitted the resident on 9/24/2023 with diagnoses including dementia, psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality), and major depressive disorder (a mental health disorder characterized by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the consultant pharmacist's recommendations regarding the use of heparin (a medication used to prevent blood clots from forming or keep existing clots from getting worse) was acted upon for one of five sampled residents (Resident 24) investigated under the care area of unnecessary medications. This deficient practice had the potential to increase the risk for bleeding for Resident 24. Findings: A review of Resident 24's admission Record indicated the facility admitted the resident on 10/26/2023 with diagnoses including end stage renal disease (ESRD - the final, permanent stage of long-term kidney [organs that are found on either side of the spine, just below the rib cage and functions by filtering waste material out of the blood and pass them out of the body as urine] disease, where kidney function has declined to the point that the kidneys can no longer function on their own), dependence on renal dialysis (procedure to remove waste products and excess fluid from the blood when the kidneys stop working), anemia (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to two out of ten sampled residents (Resident 21 and 46) by failing to ensure: 1. Resident 21's urinal bottle (a container used to collect urine) was labeled with the name of the resident. 2. Certified Nursing Assistant 1 (CNA 1) wore a gown (disposable hospital gown) while performing direct nursing care (care performed involving contact with resident and the resident's surroundings) to Resident 46 who was on enhanced standard precautions (an infection control intervention designed to reduce transmission of resistant organisms). These deficient practices had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminants from one surface to another) of infection among residents. Findings: 1. A review of Resident 21's admission Record indicated the facility admitted Resident 21 on 5/4/2021 and readmitted the resident on 3/1/2023, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-30 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a functioning call light system (device used to alert facility staff assistance as needed by residents) was provided for two of seven sampled residents (Residents 38 and 257) investigated under the accommodation of needs care area when their call light was not functioning at the call light panel after pressing the call light button to activate the call light system for ten (10) minutes. This deficient practice placed the residents at risk for a delay of necessary care and services the residents need. Findings: a. A review of Resident 38's admission Record indicated the facility admitted the resident on 9/11/2023 with diagnoses including hemiplegia (weakness of one side of the body) and hemiparesis (total loss of function on a single side of the body) following cerebral infarction (also known as stroke - a condition caused by interruption or blockage of blood flow to the brain) affecting right dominant side, dysphagia (difficulty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-20 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the safety of all staff and resident ' s on 10/20/2023 by failing to: 1. Ensure Family Member 1 (FM 1) was not able to open the locked facility back door from the inside for Evaluator to come in at 7:59 p.m. 2. Ensure FM 3 was not able to open the locked facility back door secured with a keypad that needed a code number, from the outside without anybody letting him in at 8:10 p.m., after visiting hours. These deficient practices placed all the residents and staff ' s safety at risk. Findings: a. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 10/4/2023 with diagnoses that included fracture of first lumbar vertebra (bone breaks in the lower portion of the spine), heart failure and pneumonia (lung infection). A review of Resident 1 ' s History and Physical (H&P), dated 10/12/2023, indicated the resident had the capacity to understand and make decisions. During a concurrent observation and interview on 10/20/2023 at 7:55 p.m., observed a locked facility back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to timely issue a refund to the resident representative for one of three sampled residents (Resident 3). This deficient practice resulted in delayed issuance of the resident's refund. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on [DATE] with diagnosis including injuries of head, vascular dementia (a type of dementia that occurs when there is damage to the blood vessels in the brain, leading to problems with cognition and memory), and severe protein-calorie malnutrition (a condition characterized by severe deficiency in both protein and calories in an individual's diet). A review of Resident 3's History and Physical, dated [DATE], indicated the resident can make needs known but cannot make medical decisions. A review of Resident 3's Minimum Data Set (a standardized assessment and care screening tool), dated [DATE], indicated the resident usually made self-understood and usually understood others. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed the following for one of three sampled residents (Resident 1): 1. Failed to label Resident 1's intravenous (IV - within a vein) fluid (liquids given to replace water, sugar, and salt that you might need if you are ill) bag with resident ' s name, rate (number of drops per minute), date and time started. 2. Failed to label intravenous tubing with date and time opened. These deficient practices had the potential to cause medication errors. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 12/4/2020 with diagnoses that included nondisplaced fracture (the bone cracks or breaks but retains its proper alignment) of lateral malleolus of right fibula (bump of bone on the outside of your right ankle), hemiplegia (a severe or complete loss of strength,), hemiparesis (mild loss of strength) and hypertension (uncontrolled elevated blood pressure). A review of Resident 1 ' s History and Physical, dated 8/17/2022, indicated the resident had capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care and services for four of six sampled resident (Resident 3, 7, 17 and 19) by: 1. Failing to ensure the emergency crash cart (a set of trays/drawers/shelves on wheels used for transportation and dispensing of emergency medication/equipment for life support protocols to potentially save someone's life) has an oxygen tank that is full. 2. Failing to ensure the Respiratory Therapist (RT-a certified medical professional who specializes in providing healthcare for your lungs) checks the emergency crash cart daily. 3. Failing to provide an oxygen tank at bedside for emergency use. These deficient practices can potentially delay the administration of oxygen during an emergency. Findings: a. A review of Resident 3 ' s admission Record indicated the facility admitted the resident on 9/14/2018 with diagnoses that included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 20) and or the resident's representative (an individual with the authority to make decisions for others) were provided correct information on how a monitoring system (sensors that automatically detects respiratory rate and motion from up to eight feet away without anything on the bed or body, measures respiratory rate, bed exits, time in range and motion of any time the resident is within the range of the device) works before obtaining a consent (give permission for something to happen or agreement to do something) for its use. This deficient practice violated the residents' and responsible party's rights to make an informed decision. Findings: As review of Resident 20's admission Record indicated the facility admitted the resident on 8/3/2023 with diagnoses that included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), tracheostomy (a surgically created hole [stoma]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its facility's abuse policy by failing to conduct a thorough investigation of an allegation of sexual abuse by a staff to a resident for one of five sampled residents (Resident 1). This deficient practice had the potential to result in unidentified abuse and placed the residents at risk for further abuse. Findings: A review of Resident 1's admission Record indicated the facility admitted the resident on 4/1/2023 with diagnoses that included anoxic brain damage (occurs when there is a complete loss of oxygen flowing to the brain, often as a result of reduced blood flow), diabetes mellitus (uncontrolled elevated blood sugar), acute respiratory failure (occurs when your lungs cannot release enough oxygen into your blood, which prevents your organs from properly functioning), with tracheostomy (a surgical procedure which consists of making an opening in the neck in order to place a tube into the windpipe to allow air to enter into the lungs) and personal history of sudden cardiac arrest (when your heart stops beating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop a comprehensive care plan for one of five sampled residents (Resident 20) by failing to create an individualized care plan for Resident 20 ' s ventilator (machines that helps you breathe) use. This deficient practice had the potential to negatively affect the delivery of necessary care and services. Findings: A review of Resident 20 ' s admission Record indicated the facility admitted the resident on 8/3/2023 with diagnoses that included chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide from the body), tracheostomy (a surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for breathing), diabetes mellitus (uncontrolled elevated blood sugar) and dependence on respirator (ventilator-machine that helps you breathe) status. A review of Resident 20 ' s History and Physical dated 8/23/2023 indicated the resident did not have the capacity to understand and make decisions. A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and review, the facility failed to maintain accurate and complete medical record for three of five sampled residents (Resident 6, 19 and 20) by: 1. Failing to ensure licensed nurses document administration of metoprolol tartrate (a medication used to treat high blood pressure) accurately and per physician's order for Resident 6 and Resident 19. 2. Failing to ensure staff document the time physician was notified for Resident 20 ' s change in condition on 8/12/2023. These deficient practices had the potential to result in inadequate management or Residents 6 ' s and 19 ' s high blood pressure and the medical records containing inaccurate documentation and can result in the delay of delivery of care. Findings: a. A review of Resident 6's admission Record indicated the facility admitted the resident on 6/6/2019 and readmitted on [DATE] with diagnoses including chronic respiratory failure (a condition where there's not enough oxygen or too much carbon dioxide in your body), traumatic brain injury…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the hospice services meet professional standards and principles and ensure necessary care was provided consistently for one of one sampled resident (Resident 21) who was receiving hospice service (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) by failing to ensure the facility designated a staff to coordinate with the hospice staff. This deficient practice had the potential to result in a delay or lack of coordination in delivery of hospice care and services to Resident 21. Findings: A review of Resident 21 ' s admission Record indicated the facility admitted the resident on 9/6/2020 with diagnoses including atrial fibrillation (an irregular and often very rapid heart rhythm), schizophrenia (a mental disorder that affects the way a person thinks, acts, expresses emotions, perceives reality, and relates to others), and encounter for palliative care (a specialized medical care for people living with a serious illness focused on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement infection control measures for three of five sampled residents (Resident 3 and Resident 2) by: 1. Failing to ensure Resident 3 ' s urinary drainage bag was not touching the floor. 2. Failing to ensure Licensed Vocational Nurse 6 (LVN 6) don (put on) protective gown before entering Resident 2 ' s room, who was placed on enhanced barrier precautions (an infection control intervention designed to reduce transmission [transfer] of multidrug-resistant organisms [MDRO- bacteria that have become resistant to certain antibiotics that can no longer be used to control or kill the bacteria]) before emptying the urinal (container with urine). These deficient practices had the potential for cross contamination (unintentional transfer of bacteria/germs or other contaminants from one surface to another) of infection among residents. Findings: a. A review of Resident 3 ' s admission Record indicated the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-12-06 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate assessment was conducted by failing to ensure the Minimum Data Set (MDS - resident assessment tool) was coded correctly to indicate a resident was discharged home for one of one sampled resident (Resident 102) reviewed during the Hospitalization Closed Record Review care area. This deficient practice had the potential to result in negatively affecting Resident 102's delivery of care and services. Findings: During a review of Resident 102's admission Record, dated 12/5/2024, the admission Record indicated the facility admitted Resident 102 on 9/6/2024 with diagnoses that included acute respiratory failure (a serious condition that occurs suddenly when the lungs cannot get enough oxygen), pneumonia (an infection/inflammation in the lungs), and end stage renal disease (a medical condition in which a person's kidneys [organs that remove waste products from the blood and produce urine] stop functioning on a permanent basis). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-11-30 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to accurately code the Minimum Data Set (MDS-a standardized assessment and care screening tool) Assessment for two of three sampled residents (Residents 83 and 101) investigated under closed records by failing to: 1. Ensure Resident 83's assessment indicated the resident was discharged to the community (refers to private home/apt., board/care, assisted living, or group home). The MDS indicated the resident was discharged to an acute hospital (a health care facility where patient receives active but short-term treatment for a severe injury or episode of illness, an urgent medical condition, or during recovery from surgery 2. Ensure Resident 101's assessment indicated the resident was discharged to an acute hospital. The MDS indicated Resident 101 was discharged to another nursing home or swing bed (a hospital room that can switch from in-patient acute care status to skilled care status). These deficient practices had the potential to negatively affect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 5 of 54.0+1.0 vs chain
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Briarcrest Nursing CenterBell Gardens, CA 1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 1 of 5Valley Palms Care CenterN Hollywood, CA 2 of 5Casitas Care CenterGranada Hills, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Murrieta Health And Rehabilitation CenterMurrieta, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Merced Nursing & Rehabilitation CtrMerced, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
JENMAX ENTERPRISES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 05/27/1998
JENNIFER NURIT SMEDRA TRUST 1997 TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST19%since 05/27/1998
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST49%since 04/01/1977
LATT, MAUREENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 05/27/1998
IRA E SMEDRA LIVING TRUSTOrganizationDIRECT OWNERSHIP INTERESTsince 05/27/1998
THE WINTNER LIVING TRUST DATED 7/08/1992OrganizationDIRECT OWNERSHIP INTERESTsince 05/27/1998
WINTNER, JACOBIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/27/1998
GERVACIO, JOSEFINAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
MOORE, AMANDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2023
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2014
PREFERRED BANKOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/06/2024
BHARDWAJ, ASHWANIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/24/2023
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2022
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2012
MORALES, MARIETAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2023
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
SMEDRA, IRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/27/1998
MONTAIN VIEW SANITARIUM, LLCOrganizationADP OF THE SNFsince 04/01/2011

CMS files one row per role, so the 35 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.6M
Net patient revenuemost recent cost report
-1.9%
Operating marginrevenue minus expenses
$861K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 7%Other / private 13%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $861K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$455per resident / day
operating cost
$13,835per month
≈ monthly operating cost
$447per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056333. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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