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Valley Palms Care Center

13400 Sherman Way, N Hollywood, CA 91605 · For profit - Limited Liability company · 99 certified beds · (818) 983-0103 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent May 20261 immediate-jeopardy citation$33,681 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (116) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $33,681 in federal fines (most recent 2025-01-22)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Urgent care / clinic
Pharmacy
7225 Fulton Ave · (818) 789-8111 · Call to confirm hours
Grocery
12904 Sherman Way · (818) 765-5725 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.3%10.2%15.4%better
Long-stay residents who lose too much weight5.9%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms3.6%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.4%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened8.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.0%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine97.5%98.2%95.3%typical
Long-stay residents with pressure ulcers8.3%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control15.3%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.9%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission24.8%23.0%22.6%typical
Short-stay residents with an outpatient ER visit6.0%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days3.492.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.261.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 223 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.9%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
59.6%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 59.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 99 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.9%CMS range 29.3–41.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 8.3–13.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 5.3–10.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.361.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.20
LPN hours/ resident / day
2.54
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.29
RN hoursweekends
29.9%
Total nursing turnover
18.2%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 92.1 residents a day — about 93% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.81 hrs/resident/day on weekends vs 4.36 on weekdays — 13% thinner on weekends. RN hours go from 0.54 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

35
deficiencies at the latest standard inspection (2026-05-08)
15
at the previous standard inspection (2025-01-22)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

116 citations, most serious first. The 12 most serious are shown; the remaining 104 are one tap away and print in full.

  • Immediate jeopardy · Jdisputed · IIDR2025-01-22 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prepare food in a form designed to meet individual needs (requirements that a person has in order to be well such as food) for one of one sampled resident (Resident 1) on puree diet (a texture modified diet that consists of smooth foods with pudding-like consistency that are easy to swallow) by not following the recipes for puree bread and in accordance with the International Dysphagia Diet Initiative (IDDSI - a framework for categorizing food textures and drink thickness) Level Four (4) Standards (puree foods and extremely thick drinks). On 1/19/2025, Resident 1 was served puree bread that was too sticky and did not fall during the spoon tilt test (a method used to determine the stickiness of food and ability of the food to hold together) at lunch. This deficient practice had the potential to cause Resident 1 to not be able to eat the food, choke (when food gets stuck in your airway, blocking the flow of air to your lungs), and aspirate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent an accident and injury for one of two sampled residents (Resident 28), who was assessed as a fall risk, was unable to move from the neck down, was dependent on staff for bed mobility, dressing, and personal hygiene, and was on a low air loss mattress (LALM, a device that operates using a blower-based pump designed to circulate a constant flow of air; the air mattress is covered with tiny holes designed to let out air very slowly which helps keep the skin dry and [NAME] away any moisture as well as to relieve pressure). The facility failed to ensure Certified Nursing Assistant 5 (CNA 5) implemented the facility's policy and procedure (P&P) on Repositioning by not using two-person physical assistance while giving care and turning Resident 28 in bed. The facility failed to ensure Resident 28's care plan addressed the repositioning needs of the resident. The facility also failed to have a P&P addressing the safety of residents on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure informed consent (IC-voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for a psychotropic (any prescription drug that alters chemical levels in the brain to affect a person's mind, emotions, or behavior) medication was not obtained from a resident who did not have the capacity to make decisions for one of three sampled residents (Resident 1). This deficient practice had the potential to violate Resident 1's right to make an informed decision, negatively affecting Resident 1's well-being. Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 4/6/2026 and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a general term for brain dysfunction caused by chemical imbalances, systemic illnesses, or organ failure), diabetes mellitus (DM II-a disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-08 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide residents' meals at regular times scheduled in accordance with resident needs, preferences, and requests when lunch was served late on 5/4/2026. This deficient practice had the potential to result in hunger and frustration affecting 88 to 91 residents who were getting food from the kitchen. Findings: During an observation on 5/4/2026 at 12:00 p.m., of the lunch trayline (an area where foods were assembled form the steamtable [kitchen appliance that keeps food warm at a safe temperature for serving] to residents' plates) service, observed kitchen staff taking the temperatures of the foods using a facility thermometer. During an observation on 5/4/2026 at 12:24 p.m. of the lunch trayline, observed kitchen staff starting to dish out lunch trayline. During an observation on 5/4/2026 at 12:41 p.m., of the first meal cart for lunch, observed the kitchen staff delivered the cart outside the kitchen. During an observation on 5/4/2026 at 1:15 p.m. of the last meal cart for lunch, observed the kitchen staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Kitchen storage surfaces were not of cleanable surfaces a. Racks in the walk-in refrigerator had chips and the paint was coming off. b. Four (4) of 4 shelves in the reach-in refrigerator had rust and amber discoloration c. [NAME] shelves in the dry storage area had chips on the edges. d. Shelves in the walk-in freezer had rust and amber discoloration. e. Thirty-five (35) of 45 residents' trays had chips and cracks and lost its glaze. f. [NAME] chopping board by trayline (an area where foods were assembled form the steamtable [kitchen appliance that keeps food warm at a safe temperature for serving] to resident's plates). 2. Kitchen and storage areas were not free from dirt and debris. a. Bottom reach -in refrigerator by trayline bottom shelves had dirt, dust and dried milk. b. Dry storage 1 (emergency supply) floors had dirt and dust debris. c. The dry storage 2 (paper supplies) floors had dirt and dust debris. d. Dry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-08 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when: a. The dumpsters (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that specially designed garbage truck lifts) surroundings were not free of trash and dry black liquid spills. b. The dumpster covers have more than three inches (in., a unit of measurement) gap in between each other and not completely covered. c. The dumpster body had dry spills. These failures had potential to attract birds, flies, insects, pests (animals or microorganisms that has a negative effect on humans) and possibly spread infection to 91 of 91 facility residents. Findings: a. During an interview on 5/6/2026 at 9:02 a.m., with Dietary Aide 2 (DA 2), DA 2 stated he throws the kitchen trash and food trash in the dumpster after every meal. During an observation on 5/6/2026 at 9:05 a.m., of the dumpster outside the facility with the Dietary Supervisor (DS), observed soiled glove, paper and plastic cups on the surroundings floors. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-08 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interviews, the facility failed to ensure that five of five sampled residents (Resident 36, 54, 75, 79, 97) were informed of the location of the results of the most recent survey of the facility conducted by Federal or State surveyors. This deficient practice resulted in resident being unable to access important facility information, potentially impacting their awareness of care standards, rights, and overall involvement in their care. Findings: 1. During a review of Resident 36's admission Records (AR - the front page of the chart that contains a summary of basic information about the resident), the AR indicated the facility originally admitted Resident 36 on 7/19/2024, then readmitted on [DATE], with diagnoses including malignant neoplasm of colon (large intestine cancer), sepsis (a life-threatening blood infection), chronic obstructive pulmonary disease (COPD - a chronic lung disease causing difficulty in breathing). During a review of Resident 36's History and Physical (H&P), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely for four of nine sampled residents (Resident 31, 75, 37, and 49) reviewed under environment facility task by failing to: 1. Ensure Resident 31's headboard was fixed in a timely manner and was not loose and wobbly, creating a risk of the headboard falling on the resident. 2. Ensure Resident 75's battery compartment cover for the television (TV) remote control was not broken and did not have a rubber band used to hold the batteries in place. 3. Ensure Resident 37 and 49 had a functional dresser drawer. These deficient practices violated the resident's right to a safe, clean, comfortable and homelike environment.Findings: 1). During a review of Resident 31's admission Record (AR), the AR indicated the facility admitted the resident on 5/21/2020, and readmitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure person centered care plans were developed and implemented for five of five sampled residents (Resident 53, Resident 14, Resident 4, Resident 31, and Resident 39) by failing to: 1. Monitor and assess Resident 53 for skin breakdown on affected sites. This deficient practice had the potential for recurrence of the pressure ulcer (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device). 2. Develop and implement Resident 14's comprehensive care plan for oxygen administration.This deficient practice had the potential to result in failure of the delivery of necessary care and services.3. Develop and implement a care plan for Resident 4's clonazepam (medication used to calm the brain and nervous system) use.4. Develop and implement a care plan for Resident 31's Plavix use (medication commonly known as a blood thinner, though it works specifically by preventing blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility's licensed nursing staff failed to provide care in accordance with professional standards of care for two of two sampled residents (Residents 76 and 39) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites. The deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up in the skin). Cross reference F760. Findings: During a review of Resident 76's admission Record (AR), the AR indicated the facility admitted the resident on 6/9/2023, and readmitted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident environment was free of accident hazards for seven of thirteen sampled residents (Residents 4, 76, 110, 15, 31, 29, and 113) reviewed for accidents by failing to:1. Ensure Resident 4 and 29's beds were kept at the lowest position.2. Ensure Resident 76's floor mat was not placed halfway under the bed.3. Ensure Resident 110's bed remote control was within reach.4. Ensure Resident 15 did not have a bottle of hand sanitizer at the bedside.5. Ensure Resident 31 did not have a wobbly headboard that could fall on the resident's head.6. Ensure the compartments containing hazardous chemicals, such as Clorox Healthcare Hydrogen Peroxide Cleaner Disinfectant Wipes (fast-acting, hospital-grade cleaning wipes that kill 99.9% of bacteria and viruses in as little as thirty (30) seconds) and Clorox Healthcare Bleach Germicidal Cleaner (a strong, ready-to-use hospital-grade disinfectant spray designed to kill 99.9999% of tough germs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure the safe and appropriate use of bed rails (BR - adjustable, rigid, plastic or metal bars attached to the bed that may be positioned in various locations on the bed; upper or lower, either or both sides) for three of eight sampled residents (Resident 1 7 and 29) reviewed under the Accidents care area.1. For Resident 1 the facility failed to:a. Follow the physician's order to apply grab bars (sturdy, removable metal handles that attach to a bed frame or slide under the mattress). However, the facility applied one-half length bed side rails (one-half-length bed rail is a safety barrier that covers half of a bed, typically near the user's torso). (Side rails are used to prevent patients from falling out of the bed, and a grab bar can help them to pull themselves upright on the bed).b. Perform a one-half length bedside rails assessment.c. Develop a care plan for use of one-half bedrails. 2. For Resident 7 the facility failed to:a. Follow the physician's order to apply a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 104 citations
  • Potential for harm · E2026-05-08 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that nursing staff did not have a complete performance review for the following: 1. Provide basic activities of daily living (ADLs - toileting hygiene, shower/bathing) care training for one of five sampled staff (Certified Nursing Assistant 1). 2. Provide annual performance evaluation for four of five staff (Registered Nurse [RN] 1, Treatment Nurse [TN] 1, Certified Nursing Assistant [CNA] 1, and Certified Nursing Assistant [CNA] 2). These deficient practices had the potential for lack of knowledge and training among the staff, leading to inadequate resident care. Findings: During a review of the facility assessment tool (used to evaluate a facility's resident population, operational needs, and resource capacity to provide necessary care), revised 08/1/2025, the facility assessment tool indicated that the facility conducts an audit of all direct care staff competencies before the end of 2025. Additionally, competency training for staff continues to be an annual standard of practice within the facility. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors (the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for two of two sampled residents (Residents 76 and 39) reviewed for insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) use by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (sq, beneath the skin) insulin administration sites. This deficient practice had the potential for adverse effect (unwanted, unintended result) of the same site subcutaneous administration of insulin such as excessive bruising, lipodystrophy (abnormal distribution of fat) and cutaneous amyloidosis (is a condition in which clumps of abnormal proteins called amyloids build up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe provisions of pharmaceuticals services by failing to remove two expired medications from medication carts and mark six medications with an open date in two of four medication carts (Station A Middle medication cart and Station B medication cart). These deficient practices had the potential to result in administration of expired medications, reduced therapeutic effectiveness and compromised resident safety and medication errors. Findings: During a concurrent observation and interview with Licensed Vocational Nurse (LVN) 2 on 5/6/2026 at 10:35 a.m. of Station A Middle medication cart the following was observed: - Novolog Flexpen SYG (a pre-filled, disposable insulin pen used to manage blood sugar in adults and children with diabetes) 5X3ml was not labeled with an open date. - Lantus Solostar (a pre-filled pen containing long-acting insulin (insulin glargine) used to treat Type 1 and Type 2 diabetes by lowering high blood sugar) 100U/ml was not labeled with an open date. - Clonazepam (a prescription…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs when staff did not follow the portion size of grilled bratwurst, three (3) ounces (oz, unit of measurement), and served 1.5 oz portion size instead. This failure had the potential to result in decrease in food flavor, decrease in food and nutrient intake affecting 20 of 91 residents who are on regular diet, potentially resulting in unplanned weight loss. Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Spring 2026, dated 5/4/2026, the spreadsheet indicated residents on regular diet would include the following foods on the tray: - Grilled Bratwurst (3) ounces (oz, a unit of measurement) - Buttered new potatoes 1/2 cup (c, a household measurement) - Sauerkraut 1/2 c - Wheat roll 1 pc - Margarine 1 pc - Oatmeal raisin cookie 1 each - Water 8 fluid oz During an observation on 5/4/2026 at 11:12 a.m. of the food preparation, observed the Dietary Supervisor (DS) cutting the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food by methods that conserved temperature when hot foods were not served hot. This failure had the potential to result in 88 of 91 facility residents including Resident 53 at risk of unplanned weight loss, a consequence of poor food intake. Findings: During a review of Resident 53's admission Record (AR), the AR indicated the facility admitted Resident 53 on 4/15/2026 with diagnoses including, but not limited to, essential hypertension (HTN, high blood pressure), chronic respiratory failure (a sudden inability of the lungs to transfer enough oxygen into the blood, resulting in low blood oxygen levels), and acute kidney failure (the sudden and often reversible loss of the kidney's ability to filter waste products from the blood, occurring within hours or days). During a review of Resident 53's Minimum Data Sheet (MDS- a resident assessment tool), dated 4/20/2026, the MDS indicated Resident 53 understood others and make self understood. The MDS indicated Resident 53 needed set-up and clean-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-08 · tag F0808 — failed to follow doctor-ordered diets — pattern
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents on soft bite size level 6 diet (food that are bite sized pieces no more than 1.5 centimeters (cm., a unit of measurement) to 1.5 cm., soft, tender and moist food but with no liquid leaking or dripping from the food) received and consumed food in appropriate texture as prescribed by a physician. Residents were served minced and moist diet instead. This deficient practice had the potential to result in ineffective therapeutic diet, decreased in nutrient intake affecting 10 of 91 residents potentially resulting in weight loss. Findings: During a review of the facility's menu spreadsheet (a sheet containing the kind and amount of food each diet would receive) titled, Spring 2026, dated 5/4/2026, the spreadsheet indicated residents on soft bite sized diet would include the following foods on the tray: - Soft bite grilled bratwurst with gravy three (3) ounces (oz. a unit of measurement)/1 oz - Soft bite buttered new potatoes 1/2 cup (c., household measurement) - Soft bite sauerkraut 1/2 c - Puree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-08 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the electrical and patient care equipment in safe operating condition for four of nine sampled residents (Residents 76, 31, 2,15, and 49) reviewed under environmental task by failing to ensure there were no frayed wires on the resident's bed remote controls. The deficient practice had the potential for residents to sustain accidents such as electrical shock and physical discomfort. Findings: 1). During a review of Resident 76's admission Record (AR), the AR indicated the facility admitted the resident on 6/9/2023, and readmitted the resident on 8/4/2025, with diagnoses including dementia (a progressive state of decline in mental abilities), disorientation, and adult failure to thrive (is a, usually in older adults, defined by a rapid, overall decline in physical and mental health). During a review of Resident 76's History and Physical (H&P), dated 8/5/2025, the H&P indicated the resident did not have a capacity to make decisions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure the call light (an alerting device for residents to call a nursing personnel to assist them when needed) within reach of the resident for two of two sampled residents (Residents 10, 88). The deficient practice had the potential to place the resident at risk for delayed assistance, potentially affecting safety and timely care. Findings: 1. During a review of Resident 10's admission Record, the admission record indicated that Resident 10 was initially admitted to the facility on [DATE] , with diagnoses including hypertension (high blood pressure), history of falling, seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness) and atrial fibrillation (an irregular and very rapid heart rhythm that and can lead blood clots in the heart). During a review of Resident 10's Minimum Data Set (MDS - a resident assessment tool) dated 04/19/2026, the MDS indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a copy of the Advanced Healthcare Directive (a legal document indicating resident preference on end-of-life treatment decisions) was uploaded in a resident`s electronic health record to be readily available if needed for one of three sampled residents (Resident 15). The deficient practice violated the resident's rights and/or representative's right to ensure the resident's end-of-life treatment decisions were readily available for staff to honor and implement. Findings: During a review of Resident 15's admission Record (AR), the AR indicated the facility admitted the resident on 6/27/2017, and readmitted the resident on 10/15/2018, with diagnoses including dementia (a progressive state of decline in mental abilities), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), cognitive communication deficit (difficulty with speaking, listening, reading, or writing caused by problems with thinking skills rather than just language ability). During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of one sampled resident (Resident 75) had the right to be free from misappropriation (the unauthorized, improper, or unlawful use of funds or other property for purposes other than that for which intended) of the resident's property, when Resident 75's [NAME] stick (a traditional tool used by many Native American tribes to ensure respectful communication during meetings) was missing and the facility failed to: - Update Resident 75's Resident Inventory List (a simple, detailed record of all personal belongings a person brings into an assisted living facility) with [NAME] stick on the resident's possession. - Replace reported lost [NAME] stick promptly. - Keep track of deliveries of the resident`s orders from outside vendors. This failure resulted in Resident 75 experiencing loss of personal property and the potential for misappropriation without timely identification, investigation, and prevention of further occurrences. Findings: During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents` drug regimen was free from unnecessary drugs for one of two sampled residents (Resident 4) reviewed for psychotropic medication (drugs that change how the brain works to treat mental health conditions) use by failing to ensure: 1. Resident 4's Lorazepam (a prescription medication used for the short-term treatment of severe anxiety, panic attacks, and insomnia) Oral Tablet 0.5 milligrams (mg, a unit of weight) had an informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered). 2. Resident 4's Risperdal (is a medication that works in the brain to treat schizophrenia) had the current informed consent. The deficient practices had the potential to result in the use of unnecessary psychotropic drugs for Resident 4 and can lead to side effect/adverse effect (refers to the negative or harmful results that follow from a particular action or event) such as a decline in quality of life and functional capacity.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that all alleged violations involving abuse (an action that intentionally causes harm or injures another person), neglect (failing to care for, pay attention to, or do something you are responsible for), exploitation or mistreatment (the act of treating someone unfairly), including injuries of unknown source and misappropriation of resident property (unauthorized, improper, or unlawful use or taking of someone else's assets, funds, or property), are reported immediately, but not later than two (2) hours after the allegation is made for one of thirteen sampled residents (Resident 76) reviewed for accidents by failing to report an injury of unknown origin (a physical injury that was not witnessed by anyone, and cannot be explained by the injured person) when the resident was found on the floor on 12/3/2025 and was noted with the right lateral (side) head bump and abrasion (a superficial wound that occurs when your skin rubs against, presses on, a rough surface), with right lateral great toe skin tear (cut) and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit a new Preadmission Screening and Resident Review level 1 (PASRR - a federal requirement to ensure that individuals with a mental disorder [MD - a person's mind makes it hard to think, feel, or act normally in daily living] or intellectual disability [ID - a person has trouble learning, understanding, or solving problems like most people their age] are properly screened and evaluated to determine appropriate placement and services in a nursing facility) for (1) of three (3) sampled residents (Resident 11), when Resident 11 was diagnosed by a Psychologist on 9/8/2026 with schizophrenia (a mental health condition that affects thinking, emotions, and understanding reality). This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Resident 11. Findings: During a review of Resident 11's admission Record (AR), the AR indicated the facility originally admitted the resident on 9/4/2025 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that the comprehensive care plan (a document outlining a detailed approach to care customized to an individual resident's need) is reviewed and revised by an interdisciplinary team (IDT, a group of experts from different fields like doctors, nurses, therapists, and social workers who work together closely to create a single, unified care plan for a patient) composed of individuals who have knowledge of the resident and his/her needs for one of thirteen sampled residents (Resident 76) reviewed for accidents by failing to review and revise the resident`s fall care plan to reflect an alleged unwitnessed fall on 12/3/2025. The deficient practice had the potential for delayed and unnecessary care for residents. Findings: During a review of Resident 76's admission Record (AR), the AR indicated the facility admitted the resident on 6/9/2023, and readmitted the resident on 8/4/2025, with diagnoses including difficulty in walking, muscle weakness, and lack of coordination. During a review of Resident 76's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor and assess the healed pressure ulcer (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) on the affected site for one of one sampled resident (Resident 53). This deficient practice had the potential for reopening of healed pressure ulcer for Resident 53. Findings: During a review of Resident 53's admission Record, the admission record indicated that Resident 53 was initially admitted to the facility on [DATE] , with diagnoses including hypertension (high blood pressure), history of falling, cardiomyopathy (a disease of the heart muscle that makes it harder for the heart to pump blood to the rest of the body) and atrial fibrillation (an irregular and very rapid heart rhythm that and can lead blood clots in the heart). During a review of Resident 53's Minimum Data Set (MDS - a resident assessment tool), dated 04/20/2026, the MDS indicated that Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the respiratory care provided to residents was consistent with professional standards of practice for one of one sampled resident (Resident 39) reviewed for respiratory care by failing to ensure Resident 39's oxygen via nasal cannula (a lightweight, flexible plastic tube that delivers extra oxygen (supplemental oxygen) directly into the nostrils via two small, comfortable prongs) tubing was labeled with the date it was last changed. The deficient practice had the potential for the resident to develop complications such as shortness of breath, desaturation (low levels of oxygen in the blood) and respiratory infections. Findings: During a review of Resident 39's admission Record (AR), the AR indicated the facility admitted the resident on 8/22/2016, and readmitted the resident on 2/17/2025, with diagnoses including chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing), pneumonia (an infection/inflammation in the lungs), and acute respiratory failure (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively manage a resident's pain for one of one sampled resident (Resident 12) by failing to reassess pain within one hour of administration of hydrocodone-acetaminophen (medication used for moderate to severe pain) oral tablet. This deficient practice placed Resident 12 at risk of inadequate pain relief and experienced health complications from their medication therapy. Findings: During a review of Resident 12's admission Record, the admission record indicated that Resident 12 was initially admitted to the facility on [DATE] , with diagnoses including end-stage renal disease (ESRD-a medical condition in which a person's kidney [organ in the body that lifters waste and excess fluid from the blood] function stop functioning on a permanent basis) with dependence of hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), cellulitis (bacterial skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that resident receives care and services for the provision of hemodialysis (HD - filtering the blood of a person whose kidneys are not working normally) consisted with professional standard of practice by not implementing the fluid restriction and monitor fluid intake and output for one of two sampled residents (Resident 12). This deficient practice had the potential to cause fluid overload (excess water in the body) or dehydrating (insufficient water in the body) for Resident 12. Findings: During a review of Resident 12's admission Record, the admission record indicated that Resident 12 was initially admitted to the facility on [DATE] , with diagnoses including end-stage renal disease (ESRD-a medical condition in which a person's kidney [organ in the body that lifters waste and excess fluid from the blood] function stop functioning on a permanent basis) with dependence of hemodialysis (a treatment to cleanse the blood of wastes and extra fluids…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accurately and safely provide pharmaceutical services to residents for one of one sampled resident (Resident 93) by failing to notify the pharmacist for review and proper labeling of a medication brought into the facility from an outside appointment prior to administration and failing to ensure the medication was incorporated into the resident's car plan. This deficient practice had the potential to result in medication errors, improper dosing, and adverse effects to the resident. Findings: During a review of Resident 93's admission Records (AR - the front page of the chart that contains a summary of basic information about the resident), the AR indicated the facility admitted Resident 93 on 3/9/2026, with diagnoses including pneumonia (an infection/inflammation in the lungs), malignant neoplasm of pancreas (pancreas [a gland behind the stomach that helps digestion and controls blood sugar] cancer), type II Diabetes Mellitus (DM - a disorder characterized by difficulty in blood sugar control and poor wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent (%). Two medication errors out of 25 total opportunities contributed to an overall medication error rate of 8 % for one of four residents (Resident 45) observed during medication administration. For Resident 45, the facility failed to ensure: 1. The physician's order for vitamin B12 (a vitamin the body uses to make and support healthy nerve cells) dosage matched with the dosage for vitamin B12 available in the in-house supply. 2. Miralax (an Over-the-Counter [OTC - drugs you can purchase off the shelf at pharmacies, grocery stores, or online without a doctor's prescription] flavorless powder used to relieve occasional constipation) administered in accordance with physician orders, when Licensed Vocational Nurse (LVN) 2 poured powdered medication into the cup first and then added water up to the 8 oz (ounce - unit of measurement for weight) measurement line. These deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately document the placement of the low air loss mattress (LAL - a mattress designed to prevent and treat pressure wounds [localized damage to the skin and/or underlying tissue usually over a bony prominence]) for one of one sampled resident (Resident 53). This deficient practice had the potential not to receive the necessary care for prevention of pressure ulcers for Resident 53. Findings: During a review of Resident 53's admission Record, the admission record indicated that Resident 53 was initially admitted to the facility on [DATE] , with diagnoses including hypertension (high blood pressure), history of falling, cardiomyopathy (a disease of the heart muscle that makes it harder for the heart to pump blood to the rest of the body) and atrial fibrillation (an irregular and very rapid heart rhythm that and can lead blood clots in the heart). During a review of Resident 53's Minimum Data Set (MDS - a resident assessment tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections by failing to ensure the mobile linen cart was covered after removing needed linen supplies observed during resident screening. This deficient practice had the potential to cause cross-contamination (when harmful germs, chemicals, or allergens are unintentionally transferred from one object, surface, or person to another) of infection among residents and staff. Findings: During an observation on 5/4/2026 at 10:25 a.m., observed Certified Nursing Assistant (CNA) 4 bring the mobile linen cart to Room A, opening the mobile linen cart getting all needed supplies for the resident. The mobile linen cart was left open facing the room of the resident. CNA 4 provided care to the resident without replacing the cover of the mobile linen cart. During a concurrent observation and interview on 5/4/2026 at 10:26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its antibiotic (ATB - a medicine that fights bacterial infections by killing bacteria or stopping them from multiplying) stewardship program (a coherent set of actions which promote using antimicrobials responsibly) that includes antibiotic use protocols and a system to monitor antibiotic use for two of three sampled residents (Residents 39 and 2) reviewed for antibiotic use by failing to ensure: 1. Resident 39's Hiprex (a prescription medicine used to prevent or reduce the frequency of chronic urinary tract infections [UTIs - an infection in the bladder/urinary tract] had a duration of use and had monitoring for adverse effects. 2. Resident 2's Amoxicillin-Pot Clavulanate Oral Tablet (a combination antibiotic used to treat bacterial infections like sinusitis [the inflammation or swelling of the tissue lining your sinuses], pneumonia [an infection/inflammation in the lungs], ear infections, and skin infections) 875-125 milligrams (mg - a unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer the pneumonia (a lung infection) vaccine (medication that helps protect against pneumococcal infections, including invasive disease) yearly when the resident refused the immunization on 10/11/2023 for one of 5 sampled residents (Resident 54) reviewed for immunizations. This deficient practice had the potential to place residents at risk for respiratory infection including pneumonia. Findings: During a review of Resident 54's admission Record (AR), the AR indicated the facility admitted the resident on 5/25/2020, and readmitted the resident on 11/20/2025, with diagnoses including pneumonia, adult failure to thrive (a general, rapid decline in an older person's physical and mental health that cannot be explained by a single disease), and personal history of coronavirus disease 2019 (COVID-19 - a disease that spreads primarily through air droplets when an infected person breathes, talks, coughs, or sneezes, causing symptoms ranging from mild [fever, cough, loss of taste/smell] to severe pneumonia). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document the explanation of the risk and benefits of refusing coronavirus disease 2019 (COVID-19 - a highly contagious respiratory illness caused by the SARS-CoV-2 virus, which first emerged in late 2019) vaccines for one of five sampled residents (Resident 36) reviewed for immunizations. This deficient practice had the potential to place residents at risk for respiratory infection including COVID-19. Findings: During a review of Resident 36's admission Record (AR), the AR indicated the facility admitted the resident on 7/19/2024, and readmitted the resident on 2/16/2026, with diagnoses including protein-calorie malnutrition (a serious condition caused by not eating enough calories and protein, leading to significant muscle loss, weight loss, and fatigue) and personal history of antineoplastic chemotherapy (specialized medications designed to treat cancer by stopping or slowing the growth of cancer cells). During a review of Resident 36's History and Physical (H&P), dated 9/5/2024, the H&P indicated the resident had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to have an effective pest control program when a dead cockroach was found on the bathroom floor for one of nine sampled residents (Resident 78). This deficient practice had the potential in transmitting harmful bacteria to the residents and Resident 78 feeling disturbed. Findings: During a review of Resident 78's admission Record, the admission record indicated that Resident 78 was initially admitted to the facility on [DATE] , with diagnoses including hypertension (high blood pressure), acute pancreatitis (condition characterized by inflammation of the pancreas [organ in the abdomen]) and acute kidney failure (a condition in which the kidneys suddenly can't filter waste from the blood). During a review of Resident 78's Minimum Data Set (MDS - a resident assessment tool), dated 04/21/2026, the MDS indicated that Resident 53's cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decisions were intact. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its written abuse policy and procedure (P&P) titled, Abuse and Neglect Exploitation or Misappropriation-Reporting and Investigating Policy designed to prevent, respond to and report abuse-related incidents after a physical abuse (includes, but is not limited to, hitting, slapping, punching, biting, and kicking) for one of three sampled residents (Resident 1) when staff did not immediately separate roommates Residents 1 and Resident 2 who had a physical altercation on 4/10/2026.This failure had the potential for Resident 1 to be subjected to further abuse from Resident 2 while under the care of the facility. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/20/2025 with diagnoses including Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), peripheral vascular disease (PVD - a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of physical abuse within two hours for one of three sampled residents (Resident 1) when on 4/10/2026 there was an allegation that Resident 2 threw a bottle of lotion and landed on Resident 1's right shin. This deficient practice had the potential to place Resident 1 at an increased risk for further abuse which could have led to additional unreported incidents. Findings: During a record review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/20/2025 with diagnoses including Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), peripheral vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs) , and quadriplegia (paralysis from the neck down, including legs, and arms, usually due to a spinal cord injury).During a record review of Resident 1's Minimum Data set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise a resident's care plans for one of four sampled residents (Resident 2). This failure had the potential to result in Resident 2 receiving inappropriate care because the care plan was not updated to address and meet the resident's needs.Findings: During a record review of Resident 2's admission Record, the admission Record indicated the facility admitted Resident 2 on 9/16/2025 with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), dysphagia (difficulty swallowing), schizophrenia (a mental illness that is characterized by disturbances in thought)During record review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 4/12/2026 indicated that Resident 2's cognition (the mental process of acquiring knowledge and understanding through thought, experience, and the senses) was severely impaired (never/rarely made decisions). The MDS indicated that Resident 2 required maximal assistance (helper does more than half the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse policy and procedure by failing to thoroughly investigate allegation of resident-to-resident physical abuse for two of three sampled residents (Residents 1 and 2) by failing to interview and obtain a written statement from Certified Nursing Assistant 1 (CNA 1).This deficient practice had the potential to result in unidentified abuse in the facility and had the potential for further resident abuse.Findings:a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/21/2022, with diagnoses that included multiple right rib fracture (break in a bone), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and essential hypertension (HTN-high blood pressure).During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the residents received care consistent with professional standards of practice for one of three sampled residents (Resident 1) by failing to ensure changes in Resident 1's skin was measured as indicated in the facility's policy and procedure.This failure resulted in Resident 1's incomplete medical record.Findings:During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 4/21/2022, with diagnoses that included multiple right rib fracture (break in a bone), diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) and essential hypertension (HTN-high blood pressure).During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 12/24/2025, the H&P indicated Resident 1 did not have the capacity to understand and make decisions.During a review of Resident 1's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from physical abuse for one of four sampled residents (Resident 1) when on 12/9/2025 at 11 a.m., Resident 2 hit Resident 1 on the left cheek.This failure resulted in Resident 1 being grabbed in the left arm and getting hit on the left cheek by Resident 2.Findings:During a review of Resident1's admission Record, the admission Record indicated the facility admitted Resident 1 on 3/3/2023, with diagnoses that included unspecified (unconfirmed) transient cerebral ischemic attack (or mini-stroke, is a brief interruption of blood flow to the brain), unspecified encephalopathy (when the brain is not working right due to illness) and generalized muscle weakness.During a review of Resident 1's History and Physical (H&P-a medical examination that involves a doctor taking a patient's medical history, performing a physical exam, and documenting their findings), dated 4/7/2023, the H&P indicated Resident 1 had the capacity to understand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 3) was medicated for pain as per physician's order.This deficient practice had the potential to result in Resident 3's uncontrolled pain. Findings:During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 8/5/2025, with diagnoses that included multiple fracture (bone breaks) of the ribs, fall, and hypertensive heart disease (heart has been damaged or overworked because of long-term, uncontrolled high blood pressure, making it harder to pump blood, leading to issues like a thickened heart muscle) with heart failure (heart is not pumping blood as well as it should).During a review of Resident 3's Order Summary Report, dated 12/4/2025, the Order Summary Report indicated hydrocodone-acetaminophen (medication used to treat pain) oral tablet 5-325 milligram (mg- metric unit of measurement, used for medication dosage and/or amount), give one tablet by mouth every four hours as needed for moderate to severe pain level of four…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the physician's order for one of three sampled residents (Resident 3) when Licensed Vocational Nurse 2 (LVN 2) administered sacubitril-valsartan (medication used to treat heart failure [heart was not pumping blood as well as it should to meet the body's needs]) to Resident 3 who had a blood pressure of 109/77 millimeter of mercury (mmHg-unit for measuring pressure) despite a physician's order to hold (suspend the medication) the sacubitril-valsartan for blood pressure below 110 mmHg.This failure had the potential to result in Resident 3's hypotension (low blood pressure). Findings:During a review of Resident 3's admission Record, the admission Record indicated the facility admitted Resident 3 on 8/5/2025, with diagnoses that included multiple fracture (bone breaks) of the ribs, fall and hypertensive heart disease (heart has been damaged or overworked because of long-term, uncontrolled high blood pressure, making it harder to pump blood, leading to issues like a thickened heart muscle) with heart failure (heart is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of physical abuse (deliberately aggressive or violent behavior with the intention to cause harm) for one of three sampled residents (Resident 1) when on 8/22/2025, at approximately 9:30 p.m., Resident 1 reported to facility staff that Resident 2 had hit her (Resident 1) legs. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect Resident 1 from further abuse.Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility originally admitted Resident 1 on 2/14/2025 and readmitted on [DATE] with diagnoses including anxiety disorder (feeling of anxiousness that affects daily life), multiple sclerosis (MS- a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), and chronic pain syndrome (an ongoing pain that lasts longer than three months, persisting even after the initial injury or illness has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial (relating to the interrelation of social factors and individual thoughts and behavior) by failing to: 1. Complete a body assessment when on 8/22/2025 Resident 1 reported an allegation of physical abuse by Resident 2. On 8/22/2025, at approximately 9:30 p.m., Resident 1 informed Certified Nurse Assistant (CNA) 1 that Resident 2 hit Resident 1's legs with Resident 2's hands.2. Notify the physician of Resident 1's allegation of physical abuse by Resident 2, when on 8/22/2025, at approximately 9:30 p.m., Resident 1 informed CNA 1 that Resident 2 hit Resident 1's legs with Resident 2's hands.These deficient practices had the potential to delay Resident 1's care and negatively affect Resident 1's well-being.Findings: During a review of Resident 1's admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-01 · tag F0691 — failed to provide colostomy / ostomy care — pattern
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that one of three sampled residents (Resident 1) who had a urostomy (a surgical procedure where an opening, is created in the abdomen to allow urine to exit the body) received proper care and services by: 1. Failing to notify the physician that Resident 1's urinary tubing had sediments (particles that can make your urine look cloudy or have visible specks) and cloudy urine. 2. Failing to assess, monitor and document Resident 1 for signs of urinary tract infection (UTI- an infection in the bladder/urinary tract) as indicated in Resident 1's care plan. 3. Failing to monitor and document urine output in milliliter (ml-unit of volume) as per physician order. These failures had the potential to result in UTI and had potential to lead to urosepsis (a potentially life-threatening complication of urinary tract infection). Findings: a. During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/13/2024, with diagnoses that included multiple sclerosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained the resident's dignity for one of the three sampled residents (Resident 1) by failing to ensure Resident 1's urinary collection bag was covered with a privacy bag. This failure had the potential to negatively affect Resident 1's self-esteem and self-worth. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/13/2024 with diagnoses that included multiple sclerosis (MS- a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), unspecified (unconfirmed) malignant neoplasm (also known as a cancerous tumor, is an abnormal growth of cells that can invade surrounding tissues and spread to other parts of the body) of the bladder (a hollow, spherical-shaped organ that holds urine), and acute pyelonephritis (a bacterial infection causing inflammation of the kidneys). During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a person-centered care plan for one of three sampled residents (Resident 1) by failing to monitor, record and report to the physician signs of urinary tract infection (UTI- an infection in the bladder/urinary tract) as indicated in Resident 1's Care Plan for urostomy (a surgical procedure where an opening, is created in the abdomen to allow urine to exit the body). This failure had the potential for delayed provision of necessary care and services and had the potential for the development of UTI. Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted Resident 1 on 11/13/2024, with diagnoses that included multiple sclerosis (MS- a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), unspecified (unconfirmed) malignant neoplasm (also known as a cancerous tumor, is an abnormal growth of cells that can invade surrounding tissues and spread to other parts of the body) of the bladder (a hollow,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2) with indwelling urinary catheter (a flexible plastic tube inserted into the bladder that helps provide continuous urinary drainage) received proper care and services by failing to ensure Resident 2's urinary catheter drainage bag had a dignity bag (a bag used to cover and hold the catheter drainage or collection bag so it would not be visible). This deficient practice had the potential to affect Resident 2's sense of self-worth and self-esteem. Findings: During a record review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 2/25/2025 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) due to unspecified occlusion (blockage) or stenosis (narrowing) of the left anterior cerebral artery (a blood vessel in the brain that supplies oxygenated blood to the front part of the brain). During a record review of Resident 2's Physician Order, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2) with indwelling urinary catheter (a flexible plastic tube inserted into the bladder that helps provide continuous urinary drainage) received proper care and services by failing to ensure Resident 2's urinary catheter drainage bag was not touching the floor. This deficient practice had the potential to cause Resident 2 urinary catheter-associated complications including urinary tract infection (UTI - an infection in any part of the urinary system [kidneys, bladder, or urethra]), discomfort, and pain. Findings: During a record review of Resident 2's admission Record, the admission Record indicated the facility admitted the resident on 2/25/2025 with diagnoses including cerebral infarction (damage to tissues in the brain due to a loss of oxygen to the area) due to unspecified occlusion (blockage) or stenosis (narrowing) of the left anterior cerebral artery (a blood vessel in the brain that supplies oxygenated blood to the front part of the brain). During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its Policy and Procedures (P&P) titled, Change in a Resident's Condition or Status, for one of three residents (Resident 1) when the facility failed to notify the Medical Doctor (MD 1) and the Family Member 1 (FM 1) that the facility did not collect the ordered urinalysis (UA- a medical test that examines urine samples) with a culture and sensitivity test (CS- tells you if bacteria are present in a sample from your body [like urine or a wound], and if so, which antibiotics are most likely to effectively kill those specific bacteria). This deficient practice resulted in a delay of delivery of care and services to Resident 1 who was diagnosed with a urinary tract infection (UTI- an infection in the bladder/urinary tract). Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 2/24/2020 and readmitted the resident on 3/3/2023 with diagnoses including dementia (a progressive state of decline in mental abilities), UTI, hemiplegia (total paralysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a physician ordered urinalysis (UA- a medical test that examines urine samples) with a culture and sensitivity test (CS- tells you if bacteria are present in a sample from your body [like urine or a wound], and if so, which antibiotics are most likely to effectively kill those specific bacteria) for one of three sampled residents (Resident 1). This deficient practice resulted in the delay of care and services to Resident 1 who was diagnosed with a urinary tract infection (UTI- an infection in the bladder/urinary tract). Findings: During a review of Resident 1's admission Record, the admission Record indicated the facility admitted the resident on 2/24/2020 and readmitted the resident on 3/3/2023 with diagnoses including dementia (a progressive state of decline in mental abilities), UTI, hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (a condition that causes weakness or an inability to move on one side of the body), following cerebral infarction (a type of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 53's admission Record, the admission Record indicated the facility admitted the resident on 4/28/2021 and readmitted the resident on 12/10/2024 with diagnoses that included diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), end stage renal disease (ESRD - irreversible kidney failure), and dependence on hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), glaucoma (an eye condition causing gradual loss of sight), and dementia (a progressive state of decline in mental abilities). During a review of Resident 53's MDS, dated [DATE], the MDS indicated the resident was able to understand others and was able to make herself understood. The MDS further indicated the resident required partial/moderate assistance from staff for oral hygiene, upper and lower body dressing, personal hygiene, and bed mobility; and was independent with eating. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident received care consistent with professional standards of practice to prevent pressure injury (PI - the breakdown of skin integrity due to pressure) for three (3) of four (4) sampled residents (Residents 242, 24, and 26) investigated under pressure injury by: 1. Failing to ensure Resident 242 was provided a low air loss mattress (LALM - a mattress that helps prevent and treat pressure wounds by circulating air and relieving pressure on the body) when the resident had Stage 4 PI (full thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) on the right buttock upon admission to the facility. 2. Failing to perform an accurate assessment of Resident 242's Stage 4 PI. 3. Failing to develop and implement a baseline care plan addressing Resident 242's Stage 4 PI on the buttock. 4. Failing to follow the manufacturer guideline for LALM for Residents 24 and 26. These deficient practices placed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident who received hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) was assessed after dialysis treatment and to document the assessment for one of one sampled resident (Resident 76) investigated during review of dialysis care area. This deficient practice had the potential for unidentified complications such as swelling, pain, bleeding, and bruising and had the potential to result in lack of provision of necessary treatment and services after dialysis treatment. Findings: During a review of Resident 76's admission Record the facility admitted the resident on 11/7/2024 with diagnoses including end stage renal disease (ESRD -irreversible kidney failure), dependence on renal (kidney) dialysis, and heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling). During a review of Resident 76's Minimum Data Set (MDS, a resident assessment tool), dated 11/22/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY d. During a review of Resident 62's admission Record, the admission Record indicated the facility admitted the resident on 6/30/2022 and readmitted the resident on 12/19/2024 with diagnoses that included essential (primary) hypertension (high blood pressure with an unknown cause), aphasia (a disorder that makes it difficult to speak) following cerebral infarction (CVA-stroke, loss of blood flow to a part of the brain), and angina pectoris (chest pain or discomfort that occurs when the heart muscle doesn't receive enough oxygen). During a review of Resident 62's MDS dated [DATE], the MDS indicated the resident usually was able to understand others and was sometimes able to make himself understood. The MDS further indicated the resident required partial/moderate assistance from staff for oral hygiene, lower body dressing, toileting, and bathing. During a review of Resident 62's Order Summary Report, the report indicated an order for metoprolol tartrate oral tablet, give 50 milligrams (mg, a unit of measurement) by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the menu for 88 of 92 residents when on 1/19/2025 [NAME] 1 did not prepare the breakfast omelet and used scrambled eggs for 88 residents for breakfast. This deficient practice had the potential to result in an increased food and nutrient intake resulting in unintended (not done on purpose) weight gain. Cross Reference F804 Findings: During a concurrent observation and interview on 1/19/2025 at 5:40 a.m., [NAME] 1 stated the menu for breakfast has oatmeal and for the puree diet it has cream of wheat, has muffins, toast, and scrambled eggs along with bacon, and sausage. During an interview on 1/19/2025 at 6:12 a.m., [NAME] 1 stated she made a mistake by making scrambled eggs instead of the breakfast omelet that are on the menu for today (1/19/2025). During an interview on 1/19/2025 at 7:53 a.m., the Dietary Supervisor (DS) stated [NAME] 1 made scrambled eggs instead of the omelet that was on the menu. The DS stated it would affect the taste and texture because the scrambled eggs and breakfast omelet are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the menu and did not meet nutritional needs for 88 out of 92 residents when on 1/19/2025 [NAME] 1 did not prepare the breakfast omelet and used scrambled eggs for 88 residents for breakfast. This failure had a potential to result in 88 the facility residents to be at risk for unplanned (not done on purpose) weight gain. Cross Reference F803 Findings: During a concurrent observation and interview on 1/19/2025 at 5:40 a.m., [NAME] 1 stated the menu for breakfast has oatmeal and for the puree diet it has cream of wheat, has muffins, toast, and scrambled eggs along with bacon, and sausage. During an interview on 1/19/2025 at 6:12 a.m., [NAME] 1 stated she made a mistake by making scrambled eggs instead of the breakfast omelet that are on the menu for today (1/19/2025). During an interview on 1/19/2025 at 7:53 a.m., the Dietary Supervisor (DS) stated [NAME] 1 made scrambled eggs instead of the omelet that was on the menu. The DS stated it would affect the taste and texture because the scrambled eggs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Resident foods were not labeled and dated. 2. Staff foods were stored in the kitchen refrigerator. These deficient practices had the potential to result in harmful bacterial growth and cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) in 88 of 92 medically compromised residents who received food. Findings: During an initial tour of the kitchen on 1/18/2025 at 7:14 a.m. observed: - a container half empty humus, no dates noted. - a container with a prepared mashed up food item covered, no dates noted. - Three (3) bowls with cut oranges no dates noted. During a concurrent observation and interview on 1/18/2025 at 7:34 a.m. with Dietary Aide 3 (DA 3), DA 3 stated the mashed up food item was mashed potatoes. DA 3 stated both the humus and the mashed potatoes do not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    d. During a review of Resident 246's admission Record, the admission Record indicated the facility originally admitted the resident on 12/5/2024 and readmitted in the facility on 1/17/2025, with diagnoses including heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), lack of coordination, and generalized weakness. During a review of Resident 246's History and Physical (H&P) dated 1/18/2025, the H&P indicated Resident 246 had the capacity to understand and make decisions. During a review of Resident 246's Minimum Data Set (MDS, a resident assessment tool), dated 12/10/2024, the MDS indicated the resident had an intact cognition (having the ability to think, learn, and remember clearly). The MDS indicated Resident 246 required supervision or touching assistance with eating; partial/moderate assistance with oral hygiene and personal hygiene; total assistance shower transfers, sit to lying and lying to sitting; substantial/maximal assistance with all other activities of daily living (ADLs - basic tasks that must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of five sampled residents (Residents 83) reviewed for unnecessary (any medication in excessive dose, excessive duration, without adequate monitoring) medications was free from the use of unnecessary psychotropic (any medication capable of affecting the mind, emotions, and behavior) medications in accordance with the facility policy and procedure by failing to obtain an informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for Resident 83's use of lorazepam (a psychotropic medication use to treat feelings of anxiousness). This deficient practice had the potential to result in the use of unnecessary psychotropic drugs and adverse effects (an undesired and harmful result of a treatment or intervention, such as a medication or surgery) of the medication. Findings: During a review of Resident 83's admission Record, the admission Record indicated the facility admitted the resident on 10/1/2024, with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide reasonable accommodation of resident needs and preferences by failing to ensure the call light (CL, an alerting device for nurses or other nursing personnel to assist a patient when in need) was withing reach for one of two sampled residents (Resident 16) reviewed under the Environment task. This deficient practice had the potential to result in the delay of care and services and possible injury to residents when they are unable to summon health care workers. Findings: During a review of Resident 16's admission Record, the admission Record indicated the facility admitted the resident on 6/9/2023 and readmitted the resident on 7/1/2024 with diagnoses that included dementia (a progressive state of decline in mental abilities), difficulty walking, muscle weakness, history of falling, and metabolic encephalopathy (an alteration in consciousness due to brain dysfunction). During a review of Resident 16's Minimum Data Set (MDS - resident assessment tool) dated 12/11/2024, the MDS indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of 1 resident (Resident 247) investigated under the pain management care area by failing to develop a care plan addressing the resident's screaming behavior. This deficient practice had the potential to cause a delay in the delivery of necessary care and services the resident need. Findings: During a review of Resident 247's admission Record, the admission Record indicated the facility admitted the resident on 1/10/2025 with diagnoses including history of falling, dementia (a progressive state of decline in mental abilities), and generalized muscle weakness. During a review of Resident 247's History and Physical (H&P), dated 1/13/2025, the H&P indicated the resident did not have the capacity to make decisions. During a review of Resident 247's Minimum Data Set (MDS - a resident assessment tool), dated 1/14/2025, the MDS indicated the resident had moderately impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide care and services necessary to maintain good nutrition for one of one sampled resident (Resident 242) investigated under the activities of daily living (ADLs - routine/tasks/activities such as bathing, dressing, and toileting a person performs daily to care for themselves) care area by failing to ensure Certified Nursing Assistant 9 (CNA 9) provided assistance to Resident 242 with meals. This deficient practice had the potential to result in Resident 242 having weight loss, dehydration, or nutritional problems. Findings: During a review of Resident 242's admission Record, the admission Record indicated the facility originally admitted the resident on 1/14/2025, with diagnoses including cerebral infarction (stroke - loss of blood flow to a part of the brain), dementia (a progressive state of decline in mental abilities), and generalized weakness. During a review of Resident 242's History and Physical (H&P), dated 1/17/2025, the H&P indicated Resident 242 did not have the capacity to understand and make decisions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provided needed care and services that are resident-centered for one of one sampled resident (Resident 8) reviewed under General care area when the facility failed to follow up Resident 8's lab draw for phenobarbital (medication used to control seizure [ (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]) as ordered by the physician. This deficient practice had the potential to result in under treatment may cause ineffective seizure control or over treatment which may cause toxicity. Findings: During a review of Resident 8's admission Record indicated the facility originally admitted the resident on 8/22/2016 and readmitted on [DATE] with diagnoses including epilepsy (seizures), anxiety disorder (an abnormal condition characterized by persistent and excessive worries that interfere with daily activities), and chronic obstructive pulmonary disease (COPD-a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. During a review of Resident 7's admission Record, the admission Record indicated the facility admitted the resident on 3/11/2024 and readmitted the resident on 11/30/2024 with diagnoses that included metabolic encephalopathy (an alteration in consciousness due to brain dysfunction), major depressive disorder (persistent feelings of sadness and loss of interest that can interfere with daily living), difficulty swallowing, and insomnia (inability to sleep). During a review of Resident 7's MDS dated [DATE], the MDS indicated the resident was able to understand others and was able to make herself understood. The MDS further indicated the resident required partial/moderate assistance from staff for personal hygiene and substantial/maximal assistance from staff for toileting, upper body dressing, and mobility. During a review of Resident 7's Care Plan (CP) titled, The resident uses antidepressant medication related to depression, trazodone HCL (a medication to treat insomnia) .at bedtime for depression manifested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly label the open date of Senna (a natural laxative that comes from the leaves and fruit of the senna plant) for one of two Medication Carts (Medication Cart 2 [MC 2]). This deficient practice had the potential for the medication to be ineffective. Findings: During a concurrent observation and interview during a review of the medication storage on 1/20/2025 at 10:18 a.m. with Licensed Vocational Nurse 7 (LVN), MC 2 was observed with Senna 8.6 mg with expiration date of 9/2027 with no open date observed. LVN 7 stated opened Senna container today and did not label it with an open date. LVN 7 stated must put open date on medications so that the facility knows when the medication was opened. During an interview on 1/22/2025 at 12:54 p.m., the Director of Nursing (DON) stated over the counter medication should have an open date. The DON stated medications should have open date because we should not follow expiration date, medications should be discarded three months after opening. During a review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store drugs and biologicals in locked compartments for three of five sampled medications carts and treatment cart (Medication Cart B, Middle Cart, Treatment Cart B) when Medication Cart B, Middle Cart was not locked on 11/27/2024/2024, at 6:17 a.m. and treatment cart B was not locked on 11/27/2024, at 6:30 a.m This deficient practice could lead other residents or unauthorize staff have an access in medications. Findings: During a concurrent observation and interview on 11/27/2024 at 6:17 a.m., with License Vocational Nurse LVN 2, observe at the nurse's station 1 that medication cart B and middle cart was unlock. LVN 2 stated medication cart must be locked at all times so other residents will not have access to any unauthorized medication. During a concurrent observation and interview on 11/27/2024 at 6:30 a.m., with Registered Nurse 3 (RN 3), observe at the nurse's station 1 that treatment cart B was unlock. RN 3 stated treatment cart must be lock at all times because other residents can just take medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer insulin per physician's order to one of three sampled residents (Resident 1). This deficient practice had the potential for Resident 1 to have uncontrolled blood sugar. Findings: During a record review of Resident 1 ' s admission Record, the admission Record indicated the facility admitted Resident 1 on 8/12/2024 with diagnoses that included metabolic encephalopathy (problem in the brain caused by a chemical imbalance in the blood resulting to confusion and memory loss), acute respiratory failure with hypoxia (condition in which not enough oxygen passes the lungs into your blood) and diabetes mellitus (uncontrolled elevated blood sugar). During a record review of Resident 1 ' s Care Plan (CP) on at risk for uncontrolled blood sugar dated 8/12/2024, the CP indicated an intervention for diabetes medication as ordered by the physician and insulin regular human injection (act of administering a liquid, especially a drug, into a person's body using a needle and a syringe) solution per sliding scale (the dose is based…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a safe, comfortable, and homelike environment for two of three sampled residents (Resident 2 and Resident 3) when on [DATE] at 6 p.m. Resident 1 expired in the facility and was left in his room that he shared with Resident 2 and Resident 3 until his (Resident 1's) dead body was moved on [DATE] at 7 a.m. This deficient practice had the potential to affect Resident 2's and Resident 3's homelike environment. Cross-reference F745 Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on [DATE] and readmitted the resident on [DATE] with diagnoses that included unspecified psychosis (a mental disorder that causes people to lose touch with reality, resulting in a disruption of their thoughts and perceptions), dysphagia (swallowing difficulties), anxiety disorder (a condition that causes excessive fear, worry, and feelings of dread and uneasiness that persist over time), and schizophrenia (a mental disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-04 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically-related social services (services provided by the facility's staff to assist residents in attaining or maintaining their mental and psychosocial health) to maintain the highest practicable psychosocial well-being for two of three sampled residents (Resident 2 and Resident 3) when the social services department did not provide follow-up visits to Resident 2 and Resident 3 after their roommate (Resident 1) expired (died) on [DATE] at 6 p.m. This deficient practice had the potential for Residents 2 and 3's stress and anxiety to increase. Cross-reference F584 Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on [DATE] and readmitted the resident on [DATE] with diagnoses that included unspecified psychosis (a mental disorder that causes people to lose touch with reality, resulting in a disruption of their thoughts and perceptions), dysphagia (swallowing difficulties), anxiety disorder (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician was notified timely for one of three sampled residents (Resident 1). On 5/30/2024 at 9:10 a.m., Resident 1 had a pulse rate (the number of times the heart beats per minute) of 126 and physician was not notified until 12:40 p.m. This deficient practice resulted in the delay of obtaining appropriate instructions from the physician for proper management. Findings: During a record review of Resident 1's admission Record indicated the facility admitted Resident 1 on 5/3/2024 with diagnoses that included pneumonia (infection of the lungs), unspecified (unconfirmed) chronic obstructive pulmonary disease (COPD- a common lung disease causing restricted airflow and breathing problems) and unspecified dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities). During a record review of Resident 1's History and Physical dated 5/6/2024 indicated Resident 1 did not have the capacity to understand and make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive care plan for one of three sampled residents (Resident 1) to address Resident 1's tachycardia (elevated pulse rate) on 5/30/2024. This deficient practice had the potential for delayed provision of necessary care and services. Findings: During a record review of Resident 1's admission Record indicated the facility admitted Resident 1 on 5/3/2024 with diagnoses that included pneumonia (infection of the lungs), unspecified (unconfirmed) chronic obstructive pulmonary disease (COPD- a common lung disease causing restricted airflow and breathing problems) and unspecified dementia (the loss of cognitive functioning, thinking, remembering, and reasoning to such an extent that it interferes with a person's daily life and activities). During a record review of Resident 1's History and Physical dated 5/6/2024 indicated Resident 1 did not have the capacity to understand and make decisions. During a record review of Resident 1's Minimum Data Set (MDS - a standardized assessment and care screening tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) for one of three sampled residents (Resident 1) by failing to ensure metoprolol tartrate (medication used to treat high blood pressure) was not given to Resident 1 on 6/2/2024 at 9 a.m., 6/3/2024 at 9 a.m. and 5 p.m., as per physician's order. This deficient practices had the potential to result in medication error and delay in necessary care and had the potential to result in ineffectively managed hypertension (uncontrolled elevated blood pressure) for Resident 1. Findings: During a record review of Resident 1's admission Record indicated the facility admitted Resident 1 on 5/3/2024 with diagnoses that included pneumonia (infection of the lungs), unspecified (unconfirmed) chronic obstructive pulmonary disease (COPD- a common lung disease causing restricted airflow and breathing problems) and unspecified dementia (the loss of cognitive functioning, thinking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-16 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prepare and orient a resident to ensure a safe discharge for one of three sampled residents (Resident 1) by: 1. Failing to ensure Resident 1 was discharged to a board and care (a residential home that has been licensed by the California Department of Social services to house and provide non-medical care for six elderly residents) as per physicians' order. 2. Failing to document independent living facility's contact number in Resident 1's medical record. 3. Failing to ensure Placement Coordinator (PC- assist in locating facilities in your local area that will meet your caregiving needs) was informed that physician's order was to discharge Resident 1 to board and care. These deficient practices placed Resident 1 at risk for unsafe discharge. On 7/1/2024 Resident 1 was discharged to an independent living (unlicensed facility). Findings: During a review of Resident 1's admission Record, it indicated the facility admitted Resident 1 on 5/27/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-16 · tag F0837 — isolated
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an engaged governing body was responsible for establishing and implementing policies regarding the management of the facility for one of three sampled residents (Resident 2). On [DATE] at 6 p.m., Resident 2 expired in the facility and was not picked up by mortuary services until 911 (emergency services) was called the following day of [DATE] at 8:50 a.m. This deficient practice resulted to Resident 2's dead body stayed at the facility for more than 12 hours. Findings: A review of Resident 2's admission Record indicated the facility admitted Resident 2 on [DATE] with diagnoses that included metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), unspecified (unconfirmed) malignant neoplasm (cells grow and divide more than they should) of the major salivary gland (produce saliva and empty it into your mouth through ducts, or small openings, it lubricates your mouth and throat, aid in swallowing and digestion,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure there was accurate documentation for one of three sampled residents (Resident 1) by failing to document the independent living facility's contact number in Resident 1's medical record. This deficient practice placed Resident 1 at risk for an unsafe discharge. On 7/1/2024 Resident 1 was discharged to an independent living (unlicensed facility). Findings: During a review of Resident 1's admission Record, it indicated the facility admitted Resident 1 on 5/27/2024 with diagnoses that included chronic obstructive pulmonary disease (COPD-a chronic inflammatory lung disease that causes obstructed airflow from the lungs), type 2 diabetes mellitus (a problem in the way the body regulates and uses sugar as a fuel) and adult failure to thrive (has a loss of appetite, eats and drinks less than usual, loses weight, and is less active). During a review of Resident 1's History and Physical, dated 5/28/2024, it indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess three of three sampled residents (Resident 1, 2, and 3) for risk of entrapment (an event in which a resident is caught, trapped, or entangled in the space in or about the bed rail) from bed rails (adjustable metal or rigid plastic bars that attach to the bed that are available in a variety of types, shapes, and sizes ranging from full to one-half, one- quarter, or one-eighth lengths, i.e., grab bars, assist bars, side rails, safety rails, mobility bar) when Resident 1, 2, and 3 did not have an entrapment risk assessment performed prior to installation of a bed rail. This deficient practice had the potential to result in psychosocial harm, physical harm from entrapment (occurs when a resident is caught between the mattress and bed rail or within the bed rail itself) and death of residents. Findings: 1. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 4/11/2024 with diagnoses including, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide an environment that is free from accidents when one of three sampled residents (Resident 1) was not accurately evaluated for fall risk when Resident 1 ' s Fall Risk Assessment, dated 4/11/2024, indicated Resident 1 was not at risk for falls. This deficient practice had the potential for the facility to not develop and implement a plan of care to prevent falls and injuries in residents. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 4/11/2024 with diagnoses including, but not limited to, fusion of spine (surgical procedure that joins two or more parts of the spine) in the lumbar region (lower end of the spine) and thoracic region (middle section of the spine), generalized muscle weakness, and difficulty in walking. A review of Resident 1 ' s Minimum Data Set (MDS – a standardized assessment and care screening tool), dated 4/17/2024, indicated Resident 1 was able to understand and make decisions, required supervision or touching assistance with eating and oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan by: 1. Failing to ensure Resident 27 had a care plan addressing the use of bolster pillows in the resident's bed for one of one sampled resident investigated during review of physical restraints use. Cross reference to F604 2. Failing to ensure Resident 345's dialysis care plan intervention of monitoring intake and output was implemented for one of one sampled resident investigated during review of dialysis care area. 3. Failing to ensure Resident 37 and Resident 68 had a care plan addressing the use of antibiotics (medication used to treat infections) for two of five sampled residents investigated during review of antibiotic stewardship. 4. Failing to ensure Resident 80 had a care plan addressing self-administration of medication. Cross reference to F554 These deficient practices had the potential to result in inconsistent implementation of the care plan that may lead to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-18 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three sampled resident (Resident 67) investigated during medication observation pass was free of any significant medication error when: 1. Licensed Vocational Nurses failed to administer metoprolol tartrate (medication that works by relaxing blood vessels and slowing heart rate to improve blood flow and decrease blood pressure [the pressure of blood pushing against the walls of your arteries]) to Resident 67 as prescribed for three out of 18 days. This deficient practice had the potential for Resident 67's blood pressure to be elevated. 2. Licensed Vocational Nurses failed to rotate injections sites for Enoxaparin (an anticoagulant known as a blood thinner used to prevent and treat blood clots) for 4 out of 18 days. This deficient practice had the potential for Resident 67's to have bruising and trauma to injection site. Findings: a. A review of Resident 67's admission Record indicated the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Label a multi-dose container of multivitamin with minerals (a combination of different vitamins and minerals) with an open date for one of three sampled residents (Resident 67) residents observed during medication administration. 2. Ensure zolpidem oral tablets (controlled medication a [drug or chemical whose manufacturer, possession, or use is regulated by a government] used to treat insomnia [trouble sleeping]) were stored in the bubble pack (a packaging that have a preformed plastic pocket or shell where a product sits securely in place) with intact seal and not covered with tape affecting Resident 63 in one of two inspected carts (Station A Med Cart 1). 3. Ensure hydromorphone oral tablets (controlled medication used to treat severe pain) were stored in the bubble pack with intact seal and not covered with tape affecting Resident 87 in one of two inspected carts (Station A Med Cart 1). These deficient practices had the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure professional standards for food services safety and that food maintained its nutritive value and was not compromised by prolonged food storage when multiple items were noted without an open date or use by date. This deficient practice had the potential to result in 91 out of 95 residents receiving food items that are expired and placed residents at risk for developing foodborne illness symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever and can lead to other serious medical complications and hospitalization. Findings: During a concurrent observation and interview during the initial kitchen tour on 2/17/2024 at 8:02 a.m. with the Assistant Dietary Supervisor (ADS), observed the following: 1. Unopened Mozzarella cheese, 4 bags with delivery date of 2/12/2024 with no use by date. 2. Unopened Italian Vegetable blend, 2 bags with no delivery date, or use by date, 3. Opened Quaker Quick Creamy Wheat in dry storage with delivery date of 1/25/2024 and use by date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement and maintain an infection control program by failing to: 1. Ensure LVN 2 performed hand hygiene to one of one sampled resident (Resident 66) observed during medication administration. 2. Ensure Resident 146's urinary catheter drainage bag (a bag designed to urine drained from the bladder via a catheter) was kept off the floor for one out two sampled residents investigated addressing the urinary catheter (a tube that is inserted into the bladder, allowing urine to drain freely) or urinary tract infection (UTI, an infection that affects part of the urinary tract-kidneys, ureters, urinary bladder and the urethra) care area. These deficient practices placed the resident at increased risk for acquiring infection from cross contamination (unintentional transfer of bacteria/germs or other contaminants from one surface or substance to another). 3. Ensure one of three sampled staff (Laundry Staff 1 [LS 1]) did not leave her plastic bag with food and two water bottles in contact with the clean linen inside the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide care in a manner that maintained or enhance a resident's dignity and respect in full recognition of their individuality during one (Resident 146) of one random observations by failing to ensure the resident's urinary catheter drainage bag (a bag designed to urine drained from the bladder via a catheter) was covered with a privacy bag. This deficient practice had the potential to affect the residents' sense of self-worth and self-esteem. Findings: A review of Resident 146's admission Record indicated the facility admitted the resident on 2/14/2024 with diagnoses including retention of urine, obstructive and reflux uropathy (a condition in which the flow of urine is blocked), and hydronephrosis (swelling of the kidneys due to a back-up of urine). A review of Resident 146's History and Physical (H&P) dated 2/17/2024, indicated the resident was able to make his needs known but did not have the capacity to make decisions. A review of Resident 146 's Admission/readmission Data Tool (a tool used by nurse to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's self-administration of medications was appropriate and safe for one of one sampled resident (Resident 80) investigated during a random observation by failing complete a Medication Self-Administration Assessment for Resident 80 before leaving medications at the resident's bedside. This deficient practice had the potential to result in unsafe medication management. Findings: A review of Resident 80's admission Record indicated the facility admitted the resident on 9/13/2023 and readmitted the resident on 12/14/2023 with diagnoses including end stage renal disease (a medical condition in which a person's kidneys cease functioning on a permanent basis), hypertensive chronic kidney disease (high blood pressure caused by damage to the kidneys), and generalized muscle weakness. A review of Resident 80's History and Physical (H&P), dated 12/15/2023, indicated the resident had the capacity to understand and make medical decisions. A review of Resident 80's Minimum Data Set (MDS, a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the call light was within reach for two of five sampled residents investigated during review of environment facility task Resident 27 and Resident 33). These deficient practices had the potential for delaying care and services requested by the residents and placing the residents at risk for falls and injuries. Findings: a. A review of Resident 27's admission Record indicated the facility admitted the resident on 01/10/2024, with diagnoses including difficulty walking, encephalopathy (damage or disease that affects the brain), and muscle weakness. A review of Resident 27's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 1/16/2024 indicated the resident had severely impaired cognition (mental action or process of acquiring knowledge and understanding), had impairment on both side of the lower extremity and was dependent on helper with sit to lying, lying to sitting on side of the bed and toileting hygiene. A review of Resident 27's care plan dated 1/17/2024 indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility to ensure a current copy of the advance directive (AD, written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) was in the resident's medical records for one of two sampled residents (Resident 144) investigated during review of advance directive care area. This deficient practice had the potential to cause conflict due to lack of communication regarding residents' wishes about their medical treatment. Findings: A review of Resident 144's admission Record indicated the facility admitted the resident on 2/7/2024 with diagnoses including retention of urine, UTI, sepsis (a life-threatening emergency that happens when your body's response to an infection damages vital organs and, often, causes death), and encounter for palliative care (a specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness). A review of Resident 144's History and Physical (H&P) dated 2/7/2024, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident was free from physical restraint for one of one sampled resident (Resident 27) investigated during review of use of physical restraints when bilateral bolster pillows were tucked under the fitted sheet to prevent the resident from getting out of bed. This deficient practice placed Resident 27 at risk for being restricted with movement and had the potential to violate the resident's rights to be free from any restraints that are imposed for reasons other than the treatment of the resident's medical symptoms. Findings: A review of Resident 27's admission Record indicated the facility admitted the resident on 01/10/2024, with diagnoses including difficulty walking, encephalopathy (damage or disease that affects the brain), and muscle weakness. A review of Resident 27's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 1/16/2024 indicated the resident had severely impaired cognition (mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a baseline care plan (initial written guide that organizes information about the resident's care) addressing hospice care within 48 hours of admission for one out of two sampled residents (Resident 144) investigated during review of hospice and end of life care area. This deficient practice had the potential for Resident 144 not to receive the appropriate care and treatment specific to his needs. Findings: A review of Resident 144's admission Record indicated the facility admitted the resident on 2/7/2024 with diagnoses including retention of urine, sepsis (a life-threatening emergency that happens when your body's response to an infection damages vital organs and, often, causes death), and encounter for palliative care (a specialized medical care that focuses on providing relief from pain and other symptoms of a serious illness). A review of Resident 144's History and Physical (H&P) dated 2/7/2024, indicated the resident was not alert and oriented. A review of Resident 144 's Admission/readmission Data Tool (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the necessary treatment and services for one of three (Resident 52) sampled residents investigated during review of pressure ulcer/injury (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) care area by failing to follow the manufacturer's guidelines for the use low air loss (LAL) mattress. This deficient practice had the potential to delay the healing of Resident 52's pressure injuries. Findings: A review of Resident 52's admission Record indicated the facility admitted the resident on 12/22/2023 with diagnosis including muscle weakness (generalized), type 2 diabetes mellitus (a chronic, metabolic disease characterized by elevated levels of blood glucose [or blood sugar], which leads over time to serious damage to the heart, blood vessels, eyes, kidneys and nerves), pressure ulcer of left heel unstageable (when the stage is not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to secure a resident's urinary catheter (a tube that is inserted into the bladder, allowing urine to drain freely) with a securement device for two of three sampled residents (Resident 144 and Resident 146) investigated during review of urinary catheter care area. This deficient practice had the potential for the residents' urinary catheters to be dislodged requiring reinsertion of the catheter tubing and increase the potential for the residents to obtain a urinary tract infection (UTI, an infection that affects part of the urinary tract-kidneys, ureters, urinary bladder, and the urethra). Findings: a. A review of Resident 144's admission Record indicated the facility admitted the resident on 2/7/2024 with diagnoses including retention of urine, UTI, sepsis (a life-threatening emergency that happens when your body's response to an infection damages vital organs and, often, causes death), and encounter for palliative care (a specialized medical care that focuses on providing relief from pain and other symptoms of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to administer parenteral fluids (the intravenous administration of medication) consistent with professional standards of practice to one of one sampled resident (Resident 347) during random observation of residents with peripheral intravenous (IV) catheter (a thin, flexible tube that is inserted into a vein to draw blood and give treatments including IV fluids, drugs, or blood transfusions) by failing to: 1. Follow-up with the physician to obtain an order to discontinue the peripheral intravenous catheter after the physician ordered to discontinue monitoring the IV site for signs and symptoms of inflammation/infiltration (when some of the fluid leaks out into the tissues under the skin where the catheter has been put in to the vein) on 2/11/2024. 2. Assess the continued need for the IV catheter if not being used for IV fluids or medications. This deficient practice placed the resident at risk for infection or inflammation of the IV catheter site due to lack of assessment and monitoring of the site. Findings: A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide respiratory care consistent with professional standards for one of one sampled resident (Resident 144) during a random observation by failing to ensure Resident 144's nasal cannula (a lightweight tube which on one end splits into two prongs which are placed in the nostrils to provide supplemental oxygen to the body) was properly applied to ensure the resident receive the oxygen ordered by the physician. This deficient practice had the potential to affect Resident 144's comfort by not getting enough oxygen in the system causing shortness of breath leading to hypoxia (low levels of oxygen in the body). Findings: A review of Resident 144's admission Record indicated the facility admitted the resident on 2/7/2024 with diagnoses including retention of urine, UTI, sepsis (a life-threatening emergency that happens when your body's response to an infection damages vital organs and, often, causes death), and encounter for palliative care (a specialized medical care that focuses on providing relief from pain and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of seven sampled residents (Resident 2) investigated during review of dining observation task was provided food that accommodated the resident's preference when the resident was served food (pork) that was on the resident's list of food dislikes. This deficient practice placed the resident at risk for having poor appetite that could potentially result in weight loss. Findings: A review of Resident 2's admission Record indicated the facility admitted the resident on 12/28/2023 with diagnoses including type 2 diabetes (disease that occurs when the body's blood sugar is too high) with diabetic polyneuropathy (malfunction of many nerves in different parts of the body), muscle weakness, and anemia (a condition in which the blood does not have enough health red blood cells and hemoglobin [a protein in red blood cells that carry oxygen all through the body]). A review of Resident 2's History and Physical dated 12/29/2023, indicated the resident does not have the capacity to understand and make decisions. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records that are complete and accurately documented for one of three (Resident 92) investigated during review of closed records by failing to ensure the licensed nurse documented in the resident's progress note the accurate time of when cardiopulmonary resuscitation (CPR, an emergency life-saving procedure that is done when someone's breathing, or heartbeat has stopped) was performed to Resident 92. This deficient practice had the potential to result in the resident's medical record containing inaccurate documentation. Findings: A review of Resident 92's admission Record indicated the facility originally admitted the resident on [DATE] and readmitted the resident on [DATE] with diagnoses including osteomyelitis (bone infection), altered mental status and chronic congested heart failure. A review of Resident 92's History and Physical dated [DATE], indicated the resident does not have the capacity to understand and make decisions. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-18 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to arrange provisions of hospice services (a program designed to provide a caring environment for meeting the physical and emotional needs of the terminally ill) in a consistent manner for one of one sampled resident (Resident 144) investigated during review of hospice services by failing to: 1. Ensure Hospice Provider 1 (HP 1), provided the facility a calendar of hospice aide schedule of visits. 2. Ensure there was documented evidence that the hospice aide visited the resident as indicated in the plan of care. These deficient practices had the potential to negatively affect the residents' physical comfort and psychosocial well-being and had the potential to result in the delay or lack of necessary hospice care and services. Findings: A review of Resident 144's admission Record indicated the facility admitted the resident on 2/7/2024 with diagnoses including retention of urine, sepsis (a life-threatening emergency that happens when your body's response to an infection damages vital organs and, often, causes death), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their protocol for antibiotic (medication used to treat infection) stewardship (efforts in doctors' offices, hospitals, long-term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate. That means prescribing the right drug at the right dose at the right time for the right duration) for one of five sampled residents (Resident 68) by: 1. Failing to document the completion date of ciprofloxacin (medication used to treat infection) eye drop in the Infection Prevention and Control Surveillance Log dated 2/2024. 2. Failed to provide documented evidence that Surveillance Data Collection forms were completed and matched the Infection Prevention and Control Surveillance Log for the month of 2/2024 for Resident 68. These deficient practices had the potential to increase antibiotic (medication used to treat infection) resistance (don't respond to a drug) from unnecessary or inappropriate antibiotic use. Findings: 1. A review of Resident 68's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer pneumococcal vaccine (helps protect children and adults from various types of pneumococcal bacteria causing lung infection) to three of five sampled residents (Resident 37, 38 and 68) after the three resident had provided their consents to receiving the vaccine. This deficient practice placed Residents 37, 38 and 68 at a higher risk of acquiring and transmitting pneumonia to other residents in the facility. Findings: a. A review of Resident 37's admission Record (Face Sheet) indicated the facility admitted the resident on 1/30/2024 with diagnoses that included acute (you have active symptoms of heart failure with a new diagnosis or a long-term condition) on chronic (you have a history of heart failure, but are relatively stable) systolic heart failure (the left side of your heart, which pumps most of the blood, has become weak), essential hypertension (high blood pressure that doesn't have a known cause), and gout (a type of inflammatory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-18 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain mechanical, electrical, and resident care equipment in safe operating condition for one of five sampled residents investigated during review of environment task (Resident 54) by failing to: 1. Ensure Resident 54's bed controller was in working order (device used to change the height and angle of the bed). 2. Ensure Resident 54's bed mattress provided support to keep him comfortable. These deficient practices had the potential to affect Resident 54's comfort and places the resident at risk for injury. Findings: A review of Resident 54's admission Record indicated the facility admitted the resident on 1/9/2020 with diagnoses including generalized muscle weakness, lack of coordination, and contracture (a fixed tightening of muscle, tendons, ligaments, or skin) of right and left knee. A review of Resident 54's History and Physical (H&P) dated 7/19/2023, indicated the resident had the capacity to understand and make decisions. A review of Resident 54's Minimum Data Set (MDS - a standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain accurate and complete medical record for one of three sampled resident (Resident 1) by: 1. Failing to accurately document time physician was called on 12/13/2023 when Resident 1 had coughed out blood. 2. Failing to completely document assessment and interventions provided to Resident 1 when he had an episode of shortness of breath (sob) and hematemesis (vomiting of blood) on 12/14/2023. 3. Failing to monitor, document and report changes in lung sounds on auscultation (the action of listening to sounds from the heart, lungs, or other organs) as per Resident 1 ' s care plan. These deficient practices had the potential to result in confusion in the care and services rendered to Resident 1 and resulted in inaccurate and incomplete information entered into Resident 1 ' s medical record. Findings: a. A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 11/29/2023 with diagnoses that included Coronavirus Disease 2019 (COVID-19- highly contagious respiratory disease is thought to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to meet professional standards of quality for one of three sampled residents (Resident 1) by: 1. Failing to notify the attending physician timely when Resident 1 had an episode of shortness of breath (sob) and hematemesis (vomiting of blood) on 12/14/2023 at 7:30 a.m. The Change of Condition (COC) form dated 12/14/1023 indicated the attending physician was notified at 8:30 a.m. 2. Failing to immediately call the paramedics (are allied health professionals whose primary focus is to provide advanced emergency medical care for critical and emergent patients who access the emergency medical system) when Resident 1 ' s attending physician order to transfer the resident to General Acute Care Hospital (GACH) on 12/14/2023 at 8:30 a.m., via emergency number 911. The Paramedics record dated 12/14/2023 indicated dispatched was notified at 9:15 a.m. These deficient practices had the potential for delayed emergency lifesaving services. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing and administering of all drugs and biological) for one of three sampled resident (Resident 1) by failing to ensure resident was not administered Bystolic (medication used to treat high blood pressure) on 12/13/2023 at 9 a.m., when the resident ' s systolic blood pressure was less than 110 as ordered by physician. This deficient practice placed Resident 1 at risk for hypotension (low blood pressure). Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 11/29/2023 with diagnoses that included Coronavirus Disease 2019 (COVID-19- highly contagious respiratory disease is thought to spread from person to person through droplets released when an infected person coughs, sneezes or talks), essential hypertension (high blood pressure that doesn't have a known cause) and unspecified (unconfirmed) atrial fibrillation (irregular heart beat). A review of Resident 1 ' s History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the resident received care consistent with professional standards of practice, by preventing pressure ulcers (injury to the skin and underlying tissues resulting from prolonged pressure on the skin by the bone) from worsening, for one of four residents (Resident 1) by failing to implement an intervention in the care plan to reposition Resident 1. This deficient practice resulted in failure to deliver necessary care and services, and the potential to result in Resident 1 ' s pressure ulcers worsening. Findings: A review of Resident 1 ' s admission Record indicated the facility admitted the resident on 7/20/2023, with diagnoses including fracture (broken bone) of superior rim of left pubis (bones that make up part of the pelvis), pressure-induced deep tissue damage (injury to the skin and underlying tissues resulting from prolonged pressure on the skin) of the sacral regions (area of the body between lower back and tailbone), and pressure-induced deep tissue damage of left heel. A review of Resident 1 ' s Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program regarding Coronavirus disease 2019 (COVID-19, a viral infection that is highly contagious and easily transmits from person to person, causing respiratory problems and may cause death) for one of four sampled residents (Residents 4), by failing to: a. Ensure Case Manager (CM) perform hand hygiene (hand washing with soap and water or use of alcohol-based hand sanitizer) after touching Resident 4 ' s bathroom doorknob and after exiting Resident 4 ' s room. b. Ensure Restorative Nursing Assistant 1 (RNA 1) wore the N95 mask (respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) properly with both elastic straps on. These deficient practices placed other residents and staff at risk for exposure and contracting COVID-19. Findings: a. A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 11/13/2023 with diagnoses including COVID – 19, benign prostatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received care consistent with the facility ' s policy and procedures (P&P), plan of care, and physician ' s orders to promote healing of pressure ulcers (PU, a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) and to promote PU healing and prevent infections for two of three sampled residents (Residents 4 and 5). The facility failed to: 1. Set the low air-loss mattress (LALM - a mattress composed of inflatable air cushions that is used to relieve pressure on body parts) to the appropriate setting per manufacturer ' s recommendation for Residents 4 and 5. 2. Ensure Resident 4 ' s PU dressing (a type of bandage used to cover wounds) was kept clean and dry. 3. Ensure Resident 4 was turned and repositioned every two hours as indicated in the plan of care. These deficient practices resulted in: a. Resident 4 ' s PU increasing in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 4) was treated with respect and dignity in a manner that promotes maintenance or enhancement of the quality of life by failing to ensure the urinary catheter drainage bag was fully covered by the dignity bag (a dark colored bag that conceals the front and back of the urine drainage bag). This deficient practice had the potential to affect Resident 4 ' s sense of self-worth and self-esteem. Findings: A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 4/22/2023 and readmitted on [DATE] with diagnoses including osteomyelitis (inflammation or swelling that occurs in the bone), type two diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, was too high), and pressure ulcer on the sacral region (bottom of the spine). A review of Resident 4 ' s Bowel and Bladder Program Screener, dated 9/1/2023, indicated the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its policy and procedure (P&P) on Residents Call System, Residents, for one of three sampled residents (Resident 1), when Resident 1 activated his call light (device used by residents to signal staff for assistance) and was not responded to until 15 minutes after the call light was activated. This deficient practice had the potential to for residents to feel frustrated and to not be attended to during an emergent situation, such as a fall or respiratory distress. Findings: A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including contracture of muscle (stiffening of muscles due to disease or lack of use), generalized muscle weakness, and lack of coordination. A review of Resident 1 ' s Minimum Data Set (MDS – a standardized assessment and care-screening tool), dated 7/27/2023, indicated Resident 1 was able to understand and make decisions, and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure confidential personal information for one of five sampled residents (Resident 4) was protected. The clinical records of Resident 4 were left unattended on the treatment cart computer. This deficient practice had the potential to violate Resident 4 ' s rights for privacy and confidentiality of personal and medical records. Findings: A review of Resident 4 ' s admission Record indicated the facility admitted the resident on 4/22/2023 with a readmission dated 9/24/2023. Resident 4 ' s diagnoses included osteomyelitis (inflammation or swelling that occurs in the bone) and type two diabetes mellitus (a disease that occurs when the blood glucose, also called blood sugar, was too high). A review of Resident 4 ' s Minimum Date Set (MDS – a standardized assessment and care-screening tool), dated 9/8/2023, indicated the resident had severely impaired cognition (mental action or process of acquiring knowledge and understanding). On 10/12/2023 at 10:30 a.m., during an observation at Nursing Station A, LVN 1 walked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to communicate necessary information related to discharge for one of three sampled residents (Resident 3) when Resident 3 ' s Discharge Instructions Form/Recapitulation of Stay, dated 8/14/2023, did not indicate the following: - Reason for Discharge - Primary Physician - Medical Equipment Arrangements - In Home Care or Services - Emergency This deficient practice had the potential for Resident 3 ' s responsible person (RP) to not know who to contact regarding post-discharge care. Findings: A review of Resident 3 ' s admission Record (Face Sheet) indicated Resident 3 was admitted to the facility on [DATE] with diagnoses including encounter for orthopedic (branch of medicine dealing with the correction of deformities of bones or muscles) aftercare, pressure-induced deep tissue damage (also known as a pressure injury or pressure ulcer – injury to skin and underlying tissue resulting from prolonged pressure on the skin) of the sacral region (area of the lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to post the current daily nursing staffing information in two of two nursing stations (Station A and Station B). This deficient practice resulted in the current total number of staff and the actual hours worked by the staff not readily accessible to residents and visitors. Findings: During a concurrent observation and interview at Station B with Registered Nurse 1 (RN 1), on 8/24/2023 at 8:07 a.m., RN 1 stated the staffing information dated 8/22/2023 should have been changed yesterday and would have the date 8/23/2023. RN 1 stated the Director of Staff Development (DSD) is in-charge of posted the daily staffing information. During a concurrent observation and interview at Station A with the Business Developer (BD), on 8/24/2023 at 8:13 a.m., the BD stated the staffing information for Station A was dated 8/22/2023. The BD stated the staffing information is posted to inform residents and visitors of the current census, nursing staff working every shift, and estimated hours worked. The BD stated it also part of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the safety of one of five sampled residents (Resident 1) by failing to provide a facility staff to accompany the resident to a scheduled appointment. This deficient practice had the potential to negatively impact Resident 1 ' s safety and prevent the residents from attaining or maintaining their highest practicable physical, mental, and psychosocial well-being. Findings: A review of Resident 1 ' s admission Record indicated the facility initially admitted the resident on 6/10/2021 and readmitted the resident on 4/7/2023, with diagnoses including type two diabetes mellitus (a disease that occurs when the blood sugar is too high) with diabetic neuropathy (occurs when diabetes causes damage to the nerves), pressure-induced deep tissue damage (an injury to the underlying tissue below the skin surface that results from prolonged pressure on an area of the body) of the sacral region (the bottom of the spine located above the tailbone), acquired absence of right leg above the knee, and peripheral vascular disease (PVD –…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the requested posted nurse staffing data to one of five (Resident 4) sampled resident ' s legal representative. This deficient practice had the potential to keep residents and the public unaware of the total number of staff and the actual hours worked by staff in the facility. Findings: A review of Resident 4 ' s admission Record indicated the facility initially admitted the resident on 7/15/2023 and readmitted on [DATE] with diagnoses including sepsis (a serious condition in which the body responds improperly to an infection) and Alzheimer ' s disease (a brain disorder that slowly destroys memory, thinking skills, and the ability to carry out simple tasks. A review of Resident 4 ' s Minimum Data Set (MDS - a standardized assessment and care screening tool), dated 8/8/2023, indicated the resident ' s cognition (conscious mental activities including thinking, reasoning, understanding, learning, and remembering) was severely impaired. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$33,681 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $17,332 — penalty dated 2025-01-22
  • $16,349 — penalty dated 2024-02-18
  • Medicare payment denial — starting 2024-03-19 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 1 of 52.4-1.4 vs chain
Staffing 4 of 53.3+0.7 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Briarcrest Nursing CenterBell Gardens, CA 1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 2 of 5Casitas Care CenterGranada Hills, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Mountain View Conv HospSylmar, CA 2 of 5Murrieta Health And Rehabilitation CenterMurrieta, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Merced Nursing & Rehabilitation CtrMerced, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF45%since 01/01/1992
WOLFF LIVING TRUST DTD 03/09/2000Organization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 01/01/1992
DEUTSCH, BARUCHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 09/13/1999
LATT, MAUREENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 09/13/1999
THE WINTNER LIVING TRUST DATED 7/08/1992OrganizationINDIRECT OWNERSHIP INTERESTsince 01/01/1992
WINTNER, JACOBIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/1992
GORDILLO, FREDIEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/12/2024
MOORE, AMANDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2023
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2014
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
DERDERIAN, EDMONDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/02/2013
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2022
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2012
PUNZALAN, ARLENEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/06/2025
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
SMEDRA, IRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/1992
IRA E SMEDRA LIVING TRUSTOrganizationADP OF THE SNFsince 11/23/2020
SHERMAN WAY REAL ESTATE COMPANY, LLCOrganizationADP OF THE SNFsince 06/08/2005
SHERSHER LPOrganizationADP OF THE SNFsince 01/01/1992

CMS files one row per role, so the 35 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.9M
Net patient revenuemost recent cost report
+9.6%
Operating marginrevenue minus expenses
$1.4M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 22%Other / private 10%

This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$400per resident / day
operating cost
$12,171per month
≈ monthly operating cost
$443per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055287. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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