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Murrieta Health And Rehabilitation Center

24100 Monroe Avenue, Murrieta, CA 92562 · For profit - Limited Liability company · 145 certified beds · (951) 600-4640 Medicare & Medicaid certified

Call the home — (951) 600-4640 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
24400 Jackson Ave Ste B · (951) 225-6287 · Call to confirm hours
Pharmacy
Walgreens0.4 mi
40663 California Oaks Rd · (951) 304-1219 · Call to confirm hours
Grocery
40545 California Oaks Rd · (951) 200-8700 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
40855 Chaco Canyon Rd · (951) 447-8887

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.8%10.2%15.4%better
Long-stay residents who lose too much weight1.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection1.4%1.2%2.0%better
Long-stay residents with depressive symptoms12.0%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.9%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened1.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication34.0%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine99.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control3.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table5.8%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine99.0%93.2%79.4%better
Short-stay residents rehospitalized after admission35.3%23.0%22.6%worse
Short-stay residents with an outpatient ER visit10.9%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days4.232.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.901.571.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 227 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.5%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
54.2%U.S. median 56.6%
Met the expected recovery
0.57U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.27hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 54.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 83 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 42% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.5%CMS range 48.5–59.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.6–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge49.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge31.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 5.2–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
1.46
LPN hours/ resident / day
2.49
Aide hours/ resident / day
4.26
Total nurse hours/ resident / day
0.23
RN hoursweekends
40.6%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 145 beds and averages 130.6 residents a day — about 90% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.26 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.74 hrs/resident/day on weekends vs 4.47 on weekdays — 16% thinner on weekends. RN hours go from 0.35 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-03-05)
12
at the previous standard inspection (2024-12-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

64 citations, most serious first. The 10 most serious are shown; the remaining 54 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and treatment was provided, for one of four residents reviewed (Resident 1), when the resident's left great toe skin condition was not evaluated and referred to the physician for further treatment.This failure resulted in a delay in the care and treatment of Resident 1's skin condition and had a potential risk for further complications such as infection.Findings:On February 25, 2026, at 11:35 a.m., an unannounced visit was conducted at the facility to investigate complaints on quality of care.On February 25, 2026, at 2:16 p.m., Certified Nursing Assistant (CNA) 1 was interviewed. CNA 1 stated Resident 1 complained of her feet hurting while she and CNA 2 were pulling up Resident 1 in bed on February 10, 2026. CNA 1 stated they removed her socks and saw a blister (a painful skin condition where fluid fills a space between layers of skin) on Resident 1's left great toe, with the skin slightly lifted and was pink underneath, but was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility record review, the facility failed to ensure the sanitary requirements were met in the kitchen when: -An opened bag of frozen ground meat had an opened date of 7/11/24.-An opened container of Italian seasoning had a use-by date of 2/25/26.-The wire racks in the walk-in refrigerator were observed with dust.-A table-mounted can opener was observed with a brown sticky substance.-A pizza cutter was observed with crusty debris.-Five clear plastic bowls, five metal baking trays, and three plastic storage containers were stored and stacked on top of each other while still wet.These failures had the potential to expose 131 of 132 highly susceptible residents who received food from the kitchen to food borne illnesses (any illness resulting from eating contaminated/spoiled foods) due to cross-contamination (the transfer of harmful substances or disease-causing microorganisms to food). Findings: 1. During a concurrent observation and interview on 3/2/26 at 7:48 AM with Dietary Aide (DA) 1 during the initial tour, the following items were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-05 · tag F0813 — widespread
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility record review, the facility failed to ensure the residents' food brought by visitors were properly labeled and stored in the refrigerator. This failure had the potential to expose highly susceptible residents who stored their foods in the unit refrigerator to foodborne illnesses (any illness resulting from eating contaminated/spoiled foods) due to cross-contamination (the transfer of harmful substances or disease- causing microorganisms to food). Findings:During a concurrent observation and interview on 3/2/26 at 8:52 AM with the Assistant Director of Nursing (ADON), the following were observed in the resident refrigerators:-One jar of Mango Thokku (grated pickled mango) was unlabeled and undated.-One Ziplock bag of dough-like food item with brown chunks on top was unlabeled and undated.-One frozen Starbucks drink was unlabeled and undated.-One bag of frozen tamales was unlabeled and undated.-Two beverages containers containing brown liquid were unlabeled and undated.The ADON stated all foods placed in the resident refrigerators should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and facility record review, the facility failed to dispose and store trash in a sanitary manner.This failure had the potential to increase the risk of pest infestation in the facility.Findings:During a concurrent observation and interview on 3/2/26 at 3:24 PM with Dietary Aide (DA) 3, four of the five outdoor garbage dumpsters were observed uncovered. DA 3 stated the dumpsters should be kept closed. During a follow up interview on 3/2/26 at 3:50 PM with the Director of Dietary Services (DDS), the DDS stated the garbage dumpsters should be kept covered to prevent attracting pests, which may spread illness and disease. A review of the 2022 United States (U.S.) Food Code, Section 5-501.113 Covering Receptacles, indicated Receptables and waste handling units for refuse, recyclables and returnables, shall be kept covered:. (B) With tight fitting lids or doors if kept outside the food establishment.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were administered in accordance with physician orders and professional standards of practice when a medication error rate of 8.62% was identified, with five medication errors out of 58 medication administration opportunities, during medication administration observations for four of eight residents observed (Residents 38, 148, 168, and 169).These failures included administration of medications in inappropriate dosage forms, improper medication administration technique inconsistent with professional standards, and administration of medications outside physician-ordered parameters, which had the potential to compromise medication effectiveness, increase the risk of adverse drug effects, and result in potential adverse clinical outcomes including gastrointestinal (stomach and intestine) irritation, infection (such as oral thrush), and compromised medication therapy and resident safety.Findings: 1. During a medication administration observation for Resident 169 on 3/2/26 at 8:22 AM, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when:The Maintenance Assistant (MA) did not perform hand hygiene before entering and after leaving a room on Enhanced Barrier Precautions ([EBP] - an infection control prevention designed to reduce the transmission of multi-drug-resistant organisms (MDROs) in healthcare settings, particularly nursing homes).An Activity Assistant (AA) did not perform hand hygiene before entering and after leaving a room on EBP.A Physical Therapy Assistant (PTA) did not perform hand hygiene and did not wear proper personal protective equipment ([PPE] - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) before and after providing care to Resident 46, who was on EBP.Resident 46's respiratory supplies had no label.Resident 74's respiratory supplies had no label.A Licensed Vocational Nurse (LVN) 3 did not clean and disinfect shared medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written information concerning the right to formulate an Advance Directive (a written document specifying an individual's medical care wishes) for three of 26 sampled residents (Residents 3, 7, and 88).This failure could pose significant risks that may negatively affect the residents' quality of life and medical care, leading to medical interventions that do not align with the residents' preferences.Findings:1. A review of Resident 3's admission Record, (a document showing a summary of the resident's information) dated 3/4/26, indicated Resident 3 was readmitted to the facility on [DATE].A review of Resident 3's Physician Orders for Life-Sustaining Treatment, ([POLST] - a form that contains written medical orders for healthcare professionals regarding specific medical treatments that can or cannot be done at the end-of life) dated 12/7/23, indicated that Resident 3 had no Advance Directive.A review of Resident 3's medical records revealed no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accuracy of the Preadmission Screening and Resident Review ([PASRR] - a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) Level 1 Screening assessment for one of 26 sampled residents (Resident 3).This failure resulted in the missed identification of a serious mental illness that could potentially lead to improper placement or failure to provide appropriate specialized treatment for the resident.Findings:A review of Resident 3's admission Record, (a document showing a summary of the resident's information) dated 3/4/26, indicated Resident 3 was readmitted to the facility on [DATE]. Resident 3's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought).A review of Resident 3's CUSTODIAL CARE Re-admission, dated 10/1/24, indicated Resident 3 was .being treated for an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 26 sampled residents (Resident 73) who received necessary assistive devices to support eating and maintain independence, had a required physician's order for their use.This failure had the potential to affect the resident's safety, dignity, and ability to receive individualized care.Findings:During an observation on 3/2/26 at 12:21 PM in the dining room, Resident 73 was observed sitting in a wheelchair being assisted by staff with lunch. Resident 73 was observed with a plate guard (a curved, plastic, or metal barrier that clips onto the edge of a standard plate used to assist residents while eating) and adaptive utensils (specially designed eating tools used to help individuals who have difficulty feeding themselves due to physical, cognitive, or neuromuscular limitations).A review of Resident 73's admission Record (a document showing a summary of the resident's information), dated 3/4/26, indicated Resident 73 was initially…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure IV (Intravenous- fluids given directly into the blood stream) therapy was provided consistently in accordance with the professional standards of practice, physician orders, and comprehensive person-centered care plans for two of four sampled residents (Residents 2 and 59) when:-There was no documented evidence indicating that Resident 2's IV antibiotic was administered on 2/4/26 and 2/5/26 as ordered.-There was no documented evidence that Resident 2's PICC line (Peripherally Inserted Central Catheter - a thin flexible tube inserted to a large vein in the upper arm used to deliver medications for long term treatments) was flushed with normal saline on 2/4/26 and 2/5/26 as ordered. -Resident 2's PICC line dressing had no label.-Resident 59's PICC line dressing was not changed as ordered. Cross reference to F842, Example#1.These failures had the potential to put Residents 2 and 59 at risk for infections and complications that may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · Dcited before2026-03-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an oxygen administration order was obtained for one of five sampled residents investigated for oxygen treatment (Resident 166).This failure could result in Resident 166 experiencing oxygen toxicity (lung damage caused by breathing excessive oxygen at high pressure) due to the administration of excessive or inappropriate supplemental oxygen, potentially leading to respiratory failure (when lungs cannot properly transfer oxygen into blood causing severe breathing difficulty).Findings:During a concurrent observation and interview on 3/2/26 at 10:37 AM with Resident 166, Resident 166 was in bed, alert, and verbally responsive. Resident 166 was receiving oxygen at a rate of four liters per minute through a nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen). Resident 166 stated that the previous oxygen administration rate was only two liters per minute, but it was likely that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate accountability of controlled substances (controlled substance [CS] - medications with high potential for abuse and addiction) when:The Controlled Drug Records ([CDR] - a medication count sheet, an inventory record used to document the receipt, use, and count of controlled substances) for one out of nine randomly selected residents (Resident 56) did not reconcile with the Medication Administration Record ([MAR] - a daily documentation record used by a licensed nurse to document medications and treatments given to a resident).These failures resulted in inaccurate accountability of controlled substances, which had the potential for diversion (medication taken by someone other than for whom it is prescribed) or misuse of controlled substances and had the potential to compromise the residents' medication therapy and safety.Findings:During an inspection of Medication Cart 2A at Nursing Station 200 on 3/3/26 at 11:43 AM, a blister card for oxycodone-acetaminophen (generic for Percocet, a controlled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility record review, the facility failed to ensure the kitchen staff had the appropriate skill set to safely perform the daily operations of the Food and Nutrition Services Department.Dietary Aide (DA) 2 was unable to correctly explain the procedures to test the chemical concentration measured in parts per million (ppm - a unit of measurement) of the quaternary sanitizing solution (a chemical solution used to kill germs on surfaces) to sanitize food contact surfaces.This failure had the potential to expose 131 of 132 highly susceptible residents who received food from the kitchen to foodborne illnesses (any illness resulting from eating contaminated/spoiled foods) due to cross- contamination (the transfer of harmful substances or disease- causing microorganisms to food). During an observation and interview on 3/2/26 at 3:30 PM with DA 2, DA 2 was asked to demonstrate how to check the sanitizing solution. DA 2 stated she was not sure.A review of DA 2's personnel files indicated DA 2's date of hire was 3/18/25. During a concurrent interview and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure complete, accurate, and consistent documentation for two of 26 sampled residents' (Residents 59 and 60) medical records when:Resident 59's medical record did not accurately reflect the resident's PICC line (Peripherally Inserted Central Catheter - a thin flexible tube inserted to a large vein in the upper arm used to deliver medications for long term treatments) dressing change. 2. Resident 60's activity records were not accurately and consistently completed. These failures had the potential for these two residents to receive inconsistent care coordination and unmet care needs. Findings:1. During an initial tour observation on 3/2/26 at 9:38 AM, in the resident's room, Resident 59 was awake, verbally responsive, and comfortably lying on his bed. Resident 59 had a PICC line dressing on his right upper arm dated 2/16/26. During a concurrent observation and interview on 3/2/26 at 11:28 AM with Registered Nurse (RN) 2, RN 2 read the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to keep the resident call light system (a device that residents can press to ask staff for help) in good working order for two of 26 sampled residents (Residents 13 and 171). This failure had the potential to delay staff response to resident needs and compromise resident safety.Findings:During a concurrent observation and interview on 3/2/26 at 8:59 AM with Certified Nursing Assistant (CNA) 1, CNA 1 tested the call light system in Resident 13 and Resident 171's rooms. Both call light systems did not show a light or were audible at the nursing station. CNA 1 verified that the call light system for both residents was not working.During a concurrent follow-up observation and interview on 3/2/26 at 11:59 AM with CNA 1, CNA 1 tested the call light system in Resident 13 and Resident 171's rooms again. Both call light systems still did not show a light or were audible at the nursing station. CNA 1 verified that the call light system for both residents were still not working.During an interview on 3/2/26 at 12:12 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and treatment was provided, for one of four residents reviewed (Resident A), when Resident A had high blood pressure.This failure had potential for a delay in the care and treatment to address Resident A's high blood pressure and could affect the resident's overall health condition.Findings:On January 27, 2026, at 9:15 a.m., an unannounced visit was conducted to investigate a quality-of-care issue.On January 27, 2026, Resident A's record was reviewed. Resident A's admission Record, indicated the resident was admitted to the facility on [DATE], with diagnoses which included hypertension (high blood pressure).A review of Resident A's Order Summary Report, included a physician's order, dated November 18, 2024, which indicated, .Terazosin HCL (medicate to treat high blood pressure) Oral Capsule 1 (one) MG (milligram - unit of measurement).Give 1 (one) capsule by mouth at bedtime for systolic (the first (top/upper) number) of > (more than) 140.A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-02 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 1) was discharged to a facility that would be able to provide the care required by the resident. Resident 1 was discharged to an assisted living facility (ALF- a residential community providing housing, meals, and personalized support for older adults or people with disabilities who need help with daily activities [ADLs- activity of daily living] but not round the clock skilled nursing [high level medical care requiring the expertise of licensed professionals like registered nurses, licensed vocational nurses, and therapist]), which was unaware of the presence of the unstageable pressure injury ( a full thickness skin and tissue loss where the actual depth of the wound is completely obscured by slough [soft, yellowish, stringy, dead tissue] or eschar) on the right heel. This failure resulted in Resident 1 being transferred to a general acute care hospital (GACH), on the day Resident 1 was discharged from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess the bruise on the right arm for one of six sampled residents (Resident 1), when it was initially observed by a Certified Nursing Assistant (CNA) on November 17, 2025.This failure resulted in delayed provision of interventions which placed the resident at risk for complications.Findings:On December 2, 2025, at 9:30 a.m., an unannounced visit to the facility was conducted to investigate allegations of abuse and quality care concerns. A review of Resident 1's admission Record, indicated the resident was admitted to the facility on [DATE], with diagnoses which included heart failure, hypertension, and type 2 diabetes mellitus. On December 2, 2025, at 3:30 p.m., during a phone interview. CNA 1 stated she worked evening shift (3 p.m.-11 p.m.) on November 17, 2025, and cared for Resident 1. She stated she observed the resident with a bruise on the right forearm and she notified the licensed nurse. CNA 1 stated she was not sure what happened after she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, for two of four residents (Residents A and B), were free from abuse when: 1. For Resident A, Certified Nursing Assistant (CNA) 1 refuses to take care of the resident and stated I am not your slave, and 2. For Resident B, CNA 1 provided care to the resident in a rough manner. These failures had the potential for Residents A and B to experience physical and emotional distress from the abuse from CNA 1. Findings: On June 11, 2025, at 9:50 a.m., an unannounced visit was made to the facility, for the investigation of an allegation of abuse. On June 11, 2025, at 10:00 a.m., an interview was conducted with the Administrator (Admin). The Admin stated on the morning of May 26, 2025, he had received a call from Licensed Vocational Nurse (LVN) 1, regarding CNA 1 was being rough with Resident B, and an allegation of abuse was reported. The Admin stated CNA 1 was interviewed and said there was a change in assignments when he first came in, and when he went…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of abuse by a Certified Nursing Assistant (CNA) was reported to the California Department of Public Health (CDPH - a State Agency [SA]) immediately or within two hours according to the facility policy and procedure, for one of four residents (Resident B). This failure had the potential to result in the delay in the investigation of the allegation of abuse and could further expose the vulnerable residents from further abuse. Findings: On June 11, 2025, at 9:50 a.m., an unannounced visit was conducted at the facility to investigate an allegation of abuse. On June 11, 2025, at 10 a.m., an interview was conducted with the Administrator (Admin). The Admin stated on the morning of May 26, 2025, he had received a call from Licensed Vocational Nurse (LVN) 1, regarding CNA 1 was being rough while providing care to Resident B. The Admin stated LVN 1 asked him how to fill out the abuse paperwork, he went over the procedure with LVN 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were answered timely, for three of five sampled residents, (Residents 1, 3, and 5). This failure had the potential to negatively affect Residents 1, 3, and 5's psychosocial well-being, and could affect the residents' overall health condition. Findings: On March 27, 2025, at 5:32 a.m., an unannounced visit was conducted at the facility to investigate a complaint regarding quality of care. 1. On March 27, 2025, at 6:50 a.m., Resident 3 was observed sitting at the side of the bed in a hospital gown and was watching television. In a concurrent interview with Resident 3, she stated the call lights were usually answered within 20 to 30 minutes from 6 p.m. to early morning. Resident 3 stated when the call lights were not answered at all, she would wheel herself out to the nursing station. On March 27, 2025, Resident 3's record was reviewed. Resident 3's admission Record, indicated Resident 3 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-12 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an assessment for safe self-administration of medication was conducted, for three of 28 residents (Resident 382, 388, and 389) when: 1. One opened box of Allergy Calm (brand of tablet used to treat allergies) tablet medication was found on the over bed table of Resident 382; 2. One opened plastic bottle of 15 ml (milliliters - unit of measurement) Afrin (brand of nasal spray used to treat congestion) nasal spray was found on the over bed table of Resident 388; and 3. One opened 77 g (grams- unit of measurement) tube of Alevex (brand of lotion use for pain) lotion was found on the over bed table of Resident 389. These failures had the potential for Residents 382, 388, and 389 to receive multiple doses of medication without proper monitoring, which could lead to harmful effects. Findings: 1. On December 9, 2024, at 10:44 a.m., during a concurrent observation and interview with Resident 382 in her room, one box of AllergyCalm tablet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respiratory tubings were changed according to the facility's policy and procedure, when: 1. For Resident 17, the nebulizer tubing (tubing that turns liquid medication into a mist that can be inhaled) was dated June 23, 2024; 2. For Resident 19, the nebulizer tubing, oxygen tubing (nasal cannula [N/C] - a tube used to deliver oxygen through the nose), and the tubing from the humidifier bottle to the oxygen concentrator (plastic bottle that infuses the normal flow of oxygen with water droplets) were all dated November 21, 2024; and 3. For Resident 80 the oxygen tubing and humidifier bottle (moistens the air) were dated November 24, 2024. This failure had the potential to result in deterioration of the respiratory tubing and humidifier bottle which would allow infectious organisms to grow causing an infection to Residents 17, 19, and 80. Findings: 1. On December 9, 2024, at 10:40 a.m., Resident 17's nebulizer tubing was observed with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure provision of pharmacy services met the needs of the residents when: 1. Residents 88 and 101's discontinued and expired medication were identified stored inside a medication cart along with active/unexpired medications. This had the potential for residents to receive the wrong medication; and 2. Residents 90, 76, and 55's medical record had missing documentation for the administration of controlled substance (CS - those with high potential for abuse and addiction) medications. The CS medications were signed out on the Antibiotic or Controlled Drug Record Medication (count sheet, an inventory sheet that keeps record of the usage of controlled medications), but not documented on the Medication Administration Records (MAR) to indicate they were administered to the residents. This had the potential for misuse or abuse of the CS medications. Findings: 1. On December 9, 2024 at 10:44 a.m., during an inspection of Medication Cart 3 in Nursing Station 3A with Licensed Vocational Nurse (LVN) 6 the following were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, for two of five sampled residents (Residents 34 and 5) were free from unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medications, including quetiapine (brand name Seroquel, an antipsychotic medication for bipolar disorder, depression, and schizophrenia) when: 1. Resident 34 was administered quetiapine without an appropriate indication and/or clinical justification, without an annual GDR (gradual dose reduction) attempt in 2024, and no resident-centered non-pharmacological (any treatment or method used to improve health that doesn't involve taking medication) behavioral interventions were implemented prior to initiation and during use of quetiapine; and 2. Resident 5 was administered quetiapine without resident-centered non-pharmacological behavioral interventions implemented prior to initiation and during the first two months of quetiapine use. These failures resulted in unnecessary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication were properly stored and labeled when: 1. One (1) expired medication was stored in the medication cart together with unexpired medications; 2. Opened medications were stored without an open date; 3. IV (intravenous - into the vein) Cart 3 contained several expired IV supplies; and 3. The treatment cart contained multiple expired wound care supplies. These failures had a potential for residents to receive medications or medical supplies with unsafe and reduced effectiveness from being used past their discard date; medication errors due to medications not being labeled or removed from active stock; and inadequately monitored medications, which could lead to unsafe and ineffective medications for the residents. Findings: 1. On December 9, 2024 at 10:44 a.m., an inspection of Medication Cart 3 in Nursing Station 3A was conducted with Licensed Vocational Nurse (LVN) 6, one medication blister card for Resident 88 containing 26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe, sanitary food preparation and storage practices were followed in the kitchen when: 1. Brown-black substance was observed in several areas where the walls and ceiling seams meet in the walk-in refrigerator; 2. Ice formed on the inside doors and seals of the six-door reach-in freezer; 3. Several open packages of food items were observed in the reach-in freezer; and 4. Air vents on the ceiling had brown dust coating. These failures had the potential to cause food-borne illnesses in a highly susceptible resident population. Findings: On December 9, 2024, at 9:10 a.m., an observation of the facility kitchen and concurrent interview with the Registered Dietician (RD) and Dietary Assistant (DA) was conducted. On December 9, 2024, at 9:24 a.m., an observation of the walk-in refrigerator was conducted with the RD. In the back two corners and the front right corner of the walk-in refrigerator, brown-black substance were observed along the seams where metal wall meets the metal ceiling. In a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented when: 1a. The nursing staff failed to properly clean and disinfect shared blood pressure (BP- pressure of blood in blood vessels) cuff according to the disposable bleach wipe manufacturer's specified contact time (the time the resident equipment was to be in contact with the bleach disposable wipes to kill micro-organisms). In addition, the facility failed to properly clean and disinfect the shared stethoscope after use according to facility's policy, for Residents 282, 283 and 100; 1b. The nursing staff failed to properly clean and disinfect the resident's prefilled insulin (medication for diabetes) pen before use according to manufacturer's specifications. In addition, the facility failed to disinfect the shared glucometer (blood glucose meter to measure and display the amount of sugar [glucose] in your blood) after use according to the disposable bleach wipe manufacturer's specified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat resident with dignity and respect, for one 130 residents (Resident 385), when the resident's urinary bag was not covered with a dignity bag (used to cover a urine collection bag). This failure had the potential to affect Resident 385's psychosocial well being. Findings: On December 9, 2024, at 2:30 p.m., Resident 385's urinary bag was observed hanging at the side of the bed and was not covered with a dignity bag. In a concurrent interview with Resident 385, she stated the urinary bag was not covered when she walked outside of her room and the resident stated she felt embarrassed when people see her urinary bag. On December 9, 2024, at 3:26 p.m., Resident 385 was observed with Licensed Vocational Nurse (LVN) 2. In a concurrent interview, LVN 2 stated the staff did not cover the urinary bag with a dignity bag and was exposed to everyone. LVN 2 further stated, It should have been covered, I would feel embarrassed if that bag was mine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a copy of the Advance Directive (AD - a written instruction, such as a living will, relating to the provision of treatment and services when the individual becomes unable to decide) was available in the medical record, for one of one residents reviewed for Advance Directives (Resident 68). This failure had the potential to result in Resident 68's wishes related to the provision of medical treatment and services to not be followed if Resident 68 became unable to make decisions for himself. Findings: On December 10, 2024, Resident 68's record was reviewed. Resident 68 was admitted to the facility on [DATE], with diagnoses which included end stage renal disease (permanent stage of kidney disease). A review of Resident 68's History and Physical dated December 11, 2024, indicated Resident 68 had the capacity to understand and make decisions. A review Resident 68's Social Service Review, dated November 2, 2024, indicated Resident 68 had an AD and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a comfortable homelike environment, for one of 28 residents reviewed (Resident 384), when multiple damaged window blinds were observed. This failure had the potential to disrupt the residents' daily living needs and environment. Findings: On December 9, 2024, at 9:45 a.m., during a concurrent observation and interview with Resident 38 in her room, multiple damaged blinds were observed. In a concurrent interview with Resident 384, she stated it was too bright when light would come on the window when she wakes up in the morning, and she could not get back to sleep. On December 10, 2024, at 9:20 a.m., Resident 384's window was observed to have about two layers of horizontal blinds broken. On December 10, 2024, at 9:27 a.m., a picture of Resident 384's broken blinds were shown to the Assistant Director of Nursing (ADON). The ADON stated Resident 384 had broken blinds and would not feel home-like environment for the residents. The ADON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the facility's policy and procedure on antibiotic stewardship (a set of coordinated efforts aimed at promoting the appropriate use of antibiotics to optimize patient outcomes while minimizing the risk of antibiotic resistance and adverse effects), for one of five sampled residents reviewed (Resident 390) when there was a delay in obtaining the urinalysis specimen and was not evaluated for antibiotic time out (a healthcare practice where a review of antibiotic therapy occurs within a predetermined time frame after the initial prescription) within 72 hours. These deficient practices had the potential to result in the development of antibiotic-resistant organisms (organisms not affected by antibiotics). Findings: On December 11, 2024, Resident 390's record was reviewed. Resident 390 was admitted to the facility on [DATE], with diagnoses which included dysuria (difficulty in urination). A review of Resident 390's Progress Notes, dated December 3,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pneumococcal vaccine (vaccines against the bacterium Streptococcus pneumoniae [bacteria that can cause pneumonia]) was offered, for one of five residents reviewed for immunizations (Resident 31) . This failure had the potential for Resident 31 not fully be protected against pneumonia (infection of lungs). Findings: On December 11, 2024, Resident 31's medical records were reviewed. Resident 31 was admitted to the facility on [DATE], with diagnoses which included muscle weakness and Alzheimer's disease with late onset (memory loss). On December 11, 2024, at 10:30 a.m., during a concurrent interview and record review of Resident 31's immunization record, with the Infection Preventionist (IP), the IP stated Resident 31 received one dose of pneumococcal (PCV13- prevnar13) vaccine on June 15, 2015. The IP stated residents who received one dose of Pneumococcal (PCV13) should be offered a dose of pneumococcal (PCV20) after one year. The IP stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document in the Electronic Medication Administration Record (EMAR) scheduled time of medication administration, for one of three residents (Resident 1). This deficient practice can have the potential for inappropriate communication between the staff and an inaccurate picture of resident's care. Findings: On August 7, 2024, at 8:55 a.m., an unannounced visit was conducted at the facility to investigate a complaint for quality of care, accidents, physical environment, and a nursing services issue. On August 7, 2024, Resident 1's facility medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with a diagnosis which included rhabdomyolysis (breakdown of muscle tissue that releases damaging protein into the blood), heart failure (heart does not pump blood well), hypertension ((force of blood against the artery wall is too high) and dementia (group of conditions which impairs memory loss and judgement). A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a thorough assessment of the wounds and notification to the physician after a change of condition was identified for one of three sampled residents (Resident 1). This failure has the potential to result in worsening of the pressure injuries (skin or soft tissue injuries that form due to prolonged pressure exerted over specific areas of the body), acquired by Resident 1, resulting in infection and a decline in health. Findings: On July 23, 2024, at 9:34 a.m., an unannounced visit was conducted at the facility to investigate a quality-of-care issue. A review of Resident 1's medical record indicated initial admission was on July 2, 2023, with diagnosis which included fracture of right femur (thigh bone), glaucoma (eye condition that can cause blindness), hypertension (force of the blood against the artery walls is too high), heart failure (heart does not pump blood well), Covid 19 (caused by a virus which can be contagious and spread quickly),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper infection control measures were implemented to prevent the spread of COVID-19 (coronavirus-an illness caused by a virus that can spread from person to person), when: 1. A Certified Nursing Assistant (CNA) did not wear face shield during care of resident who tested positive for COVID-19 and was under isolation/droplet precaution room (a room where patient is placed after being confirmed or suspected with infection with germs that can be spread to others by speaking, sneezing, or coughing). In addition, this CNA did not discard N95 (NIOSH approved respirator mask) mask after caring and/or exiting resident's room in isolation/droplet precaution room, and used the same N95 mask when caring to a non-COVID positive residents; 2. Multiple nursing staff was not able to verbalize proper use and disposal of PPEs (Personal Protective Equipments) when caring for residents in the isolation/droplet precautions room. These failures have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was notified when one of the three sampled residents (Resident 1), refused a medication ordered by the physician. Resident 1 refused lactulose ( medications used to treat constipation and used to treat or prevent certain conditions of the brain that are caused by liver failure) three times when it was ordered by the physician on February 27, 2024. This failure has the potential to result in the physician not being aware of the resident's condition which could affect the treatment plan for Resident 1. Findings: On April 18, 2024, at 9:51 a.m., an unannounced visit to the facility was conducted to investigate a quality care issue. A review of Resident 1's medical records indicated she was admitted on [DATE], and transferred to the hospital on March 1, 2024, with diagnoses which included effusion (an abnormal collection of fluid in hollow spaces or between tissues of the body) of the right knee, age-related osteoporosis (causes bones…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-16 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure laboratory (lab) tests were completed as ordered by the physician, for one of three residents reviewed (Resident 1). The physician ordered for a stat (without delay) laboratory work up on March 1, 2024, were not completed. This failure had the potential to result in a delay of diagnosis and necessary treatment for Resident 1. Findings: On April 18, 2024, at 9:51 a.m., an unannounced visit to the facility was conducted to investigate quality care issues. A review of Resident 1 ' s medical records indicated she was admitted on [DATE], and transferred to the hospital on March 1, 2024, with diagnoses which included effusion (an abnormal collection of fluid in hollow spaces or between tissues of the body) of the right knee, age-related osteoporosis (causes bones to become weak and brittle) chronic obstructive pulmonary disease (COPD - a chronic inflammatory lung disease that causes obstructed airflow from the lungs), severe protein-calorie…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records reflected the reasons why medications were ordered by the physician for one of the three sampled residents (Resident 1). The medical record reflected two medications (lactulose and dicyclomine) were ordered by the physician on February 27, 2024. This failure has the potential for the medical records not to fully reflect an accurate status of Resident 1's treatment while at the facility. Findings: On April 18, 2024, at 9:51 a.m., an unannounced visit to the facility was conducted to investigate a quality care issue. A review of Resident 1 ' s medical records indicated she was admitted on [DATE], and transferred to the hospital on March 1, 2024, with diagnoses which included effusion (an abnormal collection of fluid in hollow spaces or between tissues of the body) of the right knee, age-related osteoporosis (causes bones to become weak and brittle), chronic obstructive pulmonary disease (COPD - a chronic inflammatory lung disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure physician orders were followed for two (Resident A and Resident B) out of six residents. This failure delayed care for for Resident A and Resident B and had the potential to cause further complications with their existing comorbidities (two or more diseases or medical conditions in a patient). Findings: On March 20, 2024, at 10:15 a.m., an unannounced visit was made to the facility for an investigation of two complaints. A review of Resident A ' s medical record indicated Resident A was admitted to the facility on [DATE], with diagnoses which included a fractured (broken bone) left femur (large leg bone), hypertension (blood pressure higher than 130/80), hypothyroidism (a condition in which the thyroid gland does not produce enough thyroid hormone), and hyperlipidemia (high levels of fat particles in the blood). A physician order, dated October 15, 2023, indicated Resident A was to receive Foley Catheter (a type of tube, drainage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-28 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a discharge plan was discussed with the resident and resident representative prior to discharge from the facility, for one of three residents reviewed (Resident A). This failure had the potential for Resident A to be discharged /transferred unsafely and could lead to worsening of the resident's overall condition. Findings: On February 16, 2024, at 5:30 p.m., an unannounced visit to the facility was conducted for the investigation of a complaint. On February 16, 2024, a review of Resident A's medical record, indicated Resident A was admitted to the facility on [DATE], with diagnoses which included fracture of the left femur (broken hip), myocardial infarction (heart attack), Diabetes Mellitus (a condition in which the body has trouble controlling blood sugars). A review of Resident A's Minimum Data Set (MDS - an assessment tool), dated February 8, 2024, indicated the following: - Resident A had a BIMS (Brief Interview of Mental Status) score of 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to conduct respirator fit testing for four of four sampled staff members (Certified Nursing Assistants [CNA] 1 and 2; Treatment Nurse [TN]; and Licensed Vocational Nurse [LVN] 1) in accordance with the facility policy and procedure. This failure had the potential for employees and a vulnerable population to be exposed to COVID-19. Findings: On February 23, 2024, at 11:44 a.m., an interview was conducted with the Infection Preventionist, (IP). The IP stated that fit testing N-95 FFR is done annually. The IP stated that all staff are required to wear a N-95 FFR currently. On February 23, 2024, at 1:06 p.m., observed CNA 2 with a visible beard protruding between the sides of N-95 filtering facepiece respirator (FFR - filtering facepiece respirator - a disposable half-mask that covers the user's airway [nose and mouth] and offers protection from particulate materials) on bilateral cheeks, a N-95 filtering facepiece respirator. On February 23, 2024, at 1:06 p.m., an interview was conducted with CNA 2. CNA 2 stated he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate infection control practices in preventing the transmission of the coronavirus infection (Covid-19-illness caused by a virus that can be transmitted from person to person) were implemented in accordance with the facility's policy and procedure and Center for Disease Control (CDC) guidelines. The facility also failed to maintain an infection control program designed to screen and prevent the development and transmission of disease and infection of staff and residents, when: (1) One of three sample residents' ( Resident 1) room did not have a signage for transmission-based precaution (TBP-infection-control precautions in health care) and personal protective equipment (PPE-equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses) for staff and visitors. (2) Two of four sampled staff did not have documented screening of tuberculosis (TB-a potentially serious infectious disease that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility employees had a current active CPR (a lifesaving procedure used to restart a person's heartbeat and breathing after one or both have stopped) when one of the four sampled facility employees had expired CPR certifications. This deficient practice had the potential for facility residents to receive emergency care that was not up to date leading to resident harm and/or death. Findings: On February 8, 2024, at 11:07 a.m., an unannounced visit was conducted at the facility to investigate a complaint for infection control, accidents and nursing services issue. A review of CNA 2's (Certified Nursing Assistant) employee file indicated CNA 2 was hired by the facility on [DATE].The copy of CNA 2's CPR certification located in the file indicated to renew by [DATE].There was no documented evidence that CNA 2 had a current, active CPR certification. On February 8, 2024, at 2:31 p.m., during a concurrent interview and record review with the DSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of mistreatment, and abuse, involving Resident 1, to the California Department of Public Health (CDPH), immediately but not later than 2 hours after the allegation was made. The facility was made aware of the allegation on November 3, 2023. This failure has the potential for the allegation not to be investigated which placed the other residents at risk for abuse. Findings: On December 1, 2023, at 8:35 a.m., an unannounced visit was made to the facility for the investigation of a complaint regarding resident abuse. On December 1, 2023, Resident 1's facility medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with a diagnosis that included cellulitis (is infection of the skin causing swelling, pain and warm to the touch) of right upper limb, difficulty walking, need for assistance with personal care, hypertension (force of blood against the artery wall is too high), anxiety disorder (mental health disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three residents, (Resident 3) ' s environment was free from hazards to prevent falls, when Resident 3 ' s bed was high off the ground. This failure had the potential for Resident 3 to have an injury if she fell out of bed. Findings: On July 3, 2023, at 11:09 a.m., an unannounced visit to the facility was conducted to investigate a quality care issue. On July 3, 2023, at 12:04 p.m., observed Resident 3 in bed. Resident 3 ' s bed was pushed up against the wall, and her bed was high off the ground. On July 3, 2023, at 12:04 p.m., an interview was conducted with Resident 3. Resident 3 stated she had a fall while trying to get out of bed without assistance. On July 3, 2023, at 12:19 p.m., an interview was conducted with the Registered Nurse, (RN), at Resident 3 ' s bedside. The RN stated that Resident 3 ' s bed was high and should be lower to the ground. A review of Resident 3 ' s medical record indicated she was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was prepared, stored, served, or distributed in accordance with professional standards of food service safety when: 1. The ice machine was not cleaned and sanitized properly per manufacturer's guidelines; 2. There were various sizes of metal sheet pans stacked wet and stored in the dry area; 3. Two Dietary Aides (DA) did not perform handwashing in-between tasks; 4. The dietetic services did not have a system for thawing frozen meats; 5. The microwave for resident's food in the nourishment room located in Nursing Station 3 was dirty; 6. Resident's food was not stored at safe temperatures in the nursing station refrigerators; 7. There were several expired food and beverage items found in the resident's food refrigerator in Nursing Station 3; 8. There were several undated food items found in the resident's food refrigerators in Nursing Stations 3 and 4; 9. One DA was not unable to verbalize the correct manual dishwashing procedure; and These failures had the potential to result in cross-contamination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-23 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the trash container lids were kept securely covered to prevent the potential attraction of pests and vermin (nuisance animals that could spread diseases). This failure had the potential for attracting insects and vermin, which could result in food-borne illnesses in a highly susceptible population of 140 residents. Findings: On March 20, 2023, at 11:24 a.m., during an initial tour of the kitchen, a concurrent observation and interview with the Registered Dietitian (RD) was conducted. Three garbage bins were observed located outside the kitchen in an enclosed area. The RD identified one out of three garbage bins for the regular trash (refuse) was uncovered when one of the two lids intended to cover the trash bin was observed to be open. She stated both lids for the recycle bins were kept open. The RD stated all garbage bins should have been covered and the garbage bin lids should have been closed to prevent pests and vermin. The facility's policy and procedure titled, Food-Related Garbage and Refuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-23 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a copy of the Advance Directive (AD - written statement of a person's wishes regarding medical treatment) was available in the resident's record, for three of 20 residents reviewed for AD (Residents 1, 91, & 235). This failure had the potential for Residents 1, 91, and 235's AD to not be readily retrievable by the staff and the physician, making them unaware of, and unable to honor, the residents' wishes regarding their medical treatment. Findings: 1. On March 21, 2023, a review of Resident 1's record indicated Resident 1 was admitted to the facility on [DATE]. The Physician Orders for Life-Sustaining Treatment (POLST - end-of-life planning tool), dated February 6, 2023, indicated Resident 1's AD was not available. On March 21, 2023, at 10:25 a.m., a concurrent interview and record review was conducted with Licensed Vocational Nurse (LVN) 3. She stated the POLST is the AD. 2. On March 21, 2023, a review of Resident 91's record indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services provided meet professional standards of practice, for four of 140 residents reviewed (Residents 59, 74, 234 and 484), when: 1. For Resident 59, one opened and unlabeled tube of anti-fungal cream was observed on top of the resident's nightstand; 2. For Resident 74, one bottle of unlabeled Tums (medication used for heartburn) was observed on top of the resident's nightstand; 3. For Resident 484, one zip lock bag of unknown capsules and tablets was observed on top of the resident's nightstand; and 4. For Resident 234, staff left one medicine cup containing several medications at the resident's bedside table. These failures had the potential for Residents 59, 74, 484, and 234 to receive medications unsafely. Findings: 1. On March 20, 2023, at 12:21 p.m., Resident 59 was observed in bed. Resident 59 was non-verbal. One used and unlabeled tube of anti-fungal cream was observed on top of Resident 59's nightstand. On March 21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure respiratory care was provided, for three of three residents reviewed for respiratory (Resident 7, 51, and 26) when: 1. For Resident 7, one humidifier bottle (a medical device used to increase moisture and decrease dryness of oxygen use) was undated and one nasal cannula tubing (tubing placed through the nose and connected to an oxygen machine) was undated; 2. For Resident 51, one humidifier bottle was undated; and 3. For Resident 26, the nebulizer (machine used to administer medication through inhalation) tubing was undated. These failures could place residents who use oxygen and hand held nebulizers at risk for infection. Findings: 1. On March 21, 2023 at 12:57 p.m., Resident 7 was observed sitting on the bed using oxygen at 2 liters per minute (LPM - unit of measurement) via nasal cannula. The nasal cannula was observed connected to the humidifier bottle which was attached to the oxygen concentrator. The humidifier bottle and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-23 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient staffing was provided for vulnerable residents in the facility, when the Direct Care Service Hours Per Patient Day (DHPPD - the actual hours of work performed per patient day by a direct caregiver) on multiple dates from February 23 to March 21, 2023, was below the state-mandated minimum requirement of 2.4. This failure had the potential for residents' needs to not be met and could affect the quality of care provided to the residents. Findings: On March 20, 2023, at 9:58 a.m., an interview with Resident 484 and family member (FM) was conducted. The FM stated it took 30 to 40 minutes for the staff to answer the call light. On March 21, 2023, at 10:05 a.m., an interview with Resident 54 was conducted. Resident 54 stated, Staffing is not okay, I wait longer than twenty minutes for help. The facility is short staffed of Certified Nursing Assistant's (CNAs). On March 21, 2023, at 10:08 a.m., an interview with Resident 26 was conducted.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure provision of pharmacy services met the needs of the residents when: 1. There were missing documentation of administration of controlled substances (CS) in the resident's medical record, for two of the three residents reviewed (Resident 74 and 62). This had the potential for CS misuse or abuse; 2. Discontinued medications in the medication cart that were no longer used were stored along with active medications for resident use. This had the potential for residents to receive wrong medications; 3. The thermometer in the medication refrigerator displayed 25°F (degree Fahrenheit - unit of measurement). This had the potential for residents to receive ineffective medication therapy; 4. One multi-dose vial (MDV) containing Tuberculin PPD (test agent used in the diagnosis of tuberculosis) 5 TU (test unit) per 0.1 ml (milliliter; unit of measurement) with an open date of January 27, 2023. This had the potential for inaccurate test results;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-23 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure two Dietary Aides (DA) had the appropriate skill set to safely perform the daily operations of the Food and Nutrition Services Department when proper procedures for hand washing were not followed. This failure had the potential to place 137 out of 140 highly susceptible residents, who received food from the kitchen, at risk for food-borne illness. Findings: On March 20, 2023, at 9:27 a.m., an observation and concurrent interview of DA 1 was conducted. DA 1 confirmed he performed dishwashing using the dishwashing machine by himself. On March 20, 2023, at 9:40 a.m., DA 1 was observed touching the dirty dishes on the dirty side of dishwashing machine with his bare hands. DA 1 dipped his hands in the sanitizer inside the three-compartment dishwashing sink, then touched the clean dishes on the clean side of dishwashing machine with his bare hands. On March 20, 2023, at 10:33 a.m., DA 1 was observed to perform the same procedure done at 9:40 a.m. On March 21, 2023, at 9:45 a.m., an observation was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-23 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the menu was followed for the therapeutic diets during the lunch meal on March 20, 2023, and March 21, 2023, when: 1. One resident (Resident 53) with Minced/Moist, RCS (restricted concentrated sweet), Low fat/Low Cholesterol, NAS (no added salt - no salt packet on meal tray) diet did not receive yellow cake. 2. One resident (Resident 74) with Regular RCS, NAS, double protein diet got one slice of barbeque pork instead of two slices. 3. Two residents (Residents 10 and 52) who had orders for one bottle of Boost Plus (a nutritional drink to help gain or maintain weight) with their meals, had substitutions of one carton of healthshake. 4. One resident (Resident 61) with puree, fortified, high protein diet, did not receive 8 (eight) oz (ounce - unit of measurement) of milk as indicated in diet manual. 5. Seven residents (Residents 7, 434, 58, 23, 15, 436, and 435) received bone-in pork chop instead of barbeque pork as indicated in the menu. These failures had the potential to compromise the medical and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-23 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to accommodate the food preferences, for three out of 137 residents, when: 1. Resident 9 who was on puree (smooth, creamy pudding like texture)/fortified (containing added nutrients)/high protein/RCS (diabetic) diet with tray instructions of applesauce, pudding, mashed potato with meal, did not receive pudding; 2. Resident 86 who was on Regular Liberal Renal (low sodium, phosphorus, and protein) diet and preferred a Chef's salad with onion and no tomato, received a Chef's salad with tomato and no onion; and 3. Resident 20 who was on Regular RCS diet and preferred sugar-free pudding with meal, did not receive sugar-free pudding. These failures had a potential to result in decreased food intake and weight loss. Findings: 1. On March 20, 2023, starting at 12:10 p.m., an observation of the lunch meal service was conducted. Resident 9 had tray instructions which included applesauce, pudding, and mashed potato with meal. Resident 9 did not receive any pudding on her tray. On March 20, 2023, at 12:20 p.m., a Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident was treated with dignity and respect, for one of one resident reviewed for dignity (Resident 1), when the resident waited to be fed and the Certified Nurse Assistant (CNA) 1 was observed standing while feeding the resident. This failure had the potential for Resident 1 to not attain his highest practicable physical and psychosocial wellbeing. Findings: On March 20, 2023, at 2:05 p.m., CNA 1 was observed to serve Resident 1's lunch tray and started to assist the resident for meal. On March 20, 2023, at 2:08 p.m., CNA 1 was observed to stopped assisting Resident 1 and helped in delivering the other residents' meal trays. On March 20, 2023, at 2:30 p m. Resident 1 was observed to have stopped eating and was just looking at his food, waiting for someone to assist him. Then CNA 1 came back to feed Resident 1. CNA 1 was observed to be standing while feeding Resident 1. In a concurrent interview with CNA 1, she stated Resident 1 required to be fed during meals. On March 20, 2023, at 2:45 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure midodrine (medication used to treat low blood pressure) was administered appropriately according to the physician's order, for one of 28 residents reviewed (Resident 234), . This failure had the potential for Resident 234 to receive unnecessary medication. Findings: On March 22, 2023, Resident 234's record was reviewed. Resident 234 was admitted to the facility on [DATE], with diagnoses which included hypotension (low blood pressure). A review of Resident 234's record titled, Order Summary Report, included a physician's order, dated March 15, 2023, which indicated, .Midodrine HCl (hydrochloride) Oral (taken by mouth) Tablet 5 (five) MG (milligram - a unit of measurement) Give 1 (one) tablet two times a day for hypotension hold for sbp (systolic blood pressure - the top number is the maximum pressure the heart exerts while beating) above 120 . A review of Resident 234's record titled, Medication Administration Record (MAR), for the month of March…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure documentation of every effort made to try non-pharmacological intervention and had failed was provided prior to initiating an antipsychotic medication, for one of five residents reviewed for unnecessary medication (Resident 40). This had the potential for Resident 40 to receive unnecessary psychotropic medication. Findings: On March 23, 2023, Resident 40's medical record was reviewed. Resident 40 was admitted on [DATE], with diagnoses which included dementia (memory loss). The psychiatric consult note dated, April 13, 2021, indicated: .Patient is alert and oriented to self only. Patient thinks year is 2012. She doesn't know why she is at SNF (skilled nursing facility). Patient denies anxiety and depression. Denies AVH (audio verbal hallucination) .According to nurse patient is easily agitated and restless when staff puts patient in a chair or recycliner [sic.].When she is in bed, she is calm and peaceful . The Progress Note, dated April 16,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medication error rate for medication pass observation did not exceed five percent (%). The medication error rate was 6.9% . Findings: On March 22, 2023, at 8:15 a.m., during medication administration observation, Licensed Vocational Nurse (LVN) 5 was observed to prepare and administer the following: 1. One dose of chewable aspirin (medication used for pain) 81 milligram (mg - unit of measurement) for Resident 70. Resident 70's record was concurrently reviewed. Resident 70's record included a physician's order on June 27, 2020, for aspirin EC (enteric coated; special coating on the drug tablet to protect the stomach) tablet Delayed Release (drug absorption is delayed to protect the stomach) with the direction to give 81 mg by mouth one time a day related to cerebral infarction (stroke). Resident 70's electronic medication administration record (EMAR) indicated the same medication with the same direction was given to the resident daily in March 2023. On March 22, 2023, at 2:05 p.m., during an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. There was a written date on the vial of Novolin R (fast acting regular insulin for control of blood sugar) to indicate when it was removed from the medication refrigerator and stored in the medication cart at room temperature; and 2. The medication bottle was properly labeled in accordance with the facility's policy and procedure. These had the potential for less effective, expired medication to be administered to the resident. Findings: On [DATE], at 4:05 p.m., during an inspection of the medication cart in Nursing Station 3 with LVN 8, a 10-ml injectable multi-dose vial (MDV) containing Novolin R (fast acting regular insulin for control of blood sugar) was observed stored at room temperature in the medication cart with no indication when it was placed in the medication cart. In a concurrent interview with LVN 8, she acknowledged the Novolin R vial was stored in the cart at room temperature. LVN 8 was not able to tell when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was assessed for the need to offer influenza and pneumococcal vaccines upon admission, for one of five residents reviewed for influenza and pneumococcal immunizations (Resident 42). This failure had the potential for the resident to acquire influenza infection and pneumonia infection. Findings: On March 23, 2023, Resident 42's record was reviewed. Resident 42 was admitted to the facility on [DATE]. There was no documented evidence influenza and pneumococcal vaccines were offered to Resident 42 on admission. On March 22, 2023, at 1:51 p.m., during an interview with the Infection Preventionist (IP), she stated that when a resident was admitted , the admitting nurse would inquire about the resident's vaccination status or search the vaccination status on the state's vaccination information. If the resident is eligible for the influenza or pneumococcal vaccine, the vaccines would be offered and given to the resident as soon as possible. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-23 · tag F0885 — failed to notify residents/families about COVID-19 — isolated
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed, for one of five residents reviewed for immunizations (Resident 3), to notify Resident 3's representative (RR) when a new case of COVID-19 (Corona virus disease 2019- a respiratory disease caused by a virus that can be transmitted from person to person) was identified in the facility. This failure had the potential to negatively affect the physical, mental, emotional, and well-being of residents, their representatives and their families and could potentially impact resident's quality of life related to a possible exposure to COVID-19. Findings: On March 22, 2023, at 1:51 p.m. during an interview with the Infection Preventionist (IP), she stated the Administrator or designee would inform the RR or family member no later than 5 p.m. the following day when there was a new case of COVID-19 identified in the facility. The IP stated they had a recent case of a staff testing positive for COVID -19 on February 23, 2023. The IP stated all the residents currently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-23 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the COVID-19 (Corona virus disease 2019- a respiratory disease caused by a virus that can be transmitted from person to person) vaccine was offered on admission, for one of five residents reviewed for COVID-19 immunization (Resident 42). This failure had the potential to result in Resident 42 not getting the full protection against the COVID-19 virus. Findings: On March 22, 2023, a review of Resident 42's record was conducted. Resident 42 was admitted to the facility on [DATE]. Resident 42's immunization record indicated she received the first dose of COVID-19 (Moderna) on February 10, 2021, and received the second dose on March 10, 2021. Resident 42 did not receive any COVID-19 booster dose. On March 22, 2023, at 1:51 p.m., during an interview with the Infection Preventionist (IP), she stated when a resident was admitted , the admitting nurse would inquire about the resident's vaccination status or search for the resident's vaccination status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CAMBRIDGE HEALTHCARE SERVICES — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.4-0.4 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 31 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Briarcrest Nursing CenterBell Gardens, CA 1 of 5Glendale Post Acute CenterGlendale, CA 1 of 5Huntington Drive Health And Rehabilitation CenterArcadia, CA 1 of 5Laguna Hills Health And Rehabilitation CenterLaguna Hills, CA 1 of 5Madera Rehabilitation & Nursing CenterMadera, CA 1 of 5Monrovia Gardens Healthcare CenterMonrovia, CA 1 of 5Rinaldi Convalescent HospitalGranada Hills, CA 1 of 5Valley Palms Care CenterN Hollywood, CA 2 of 5Casitas Care CenterGranada Hills, CA 2 of 5Harbor Villa Care CenterAnaheim, CA 2 of 5Lassen Nursing & Rehabilitation CenterSusanville, CA 2 of 5Lynwood Post Acute Care CenterLynwood, CA 2 of 5Monte Vista Healthcare CenterDuarte, CA 2 of 5Mountain View Conv HospSylmar, CA 2 of 5Seal Beach Health And Rehabilitation CenterSeal Beach, CA 3 of 5Anaheim Crest Nursing CenterAnaheim, CA 3 of 5Broadway Healthcare CenterSan Gabriel, CA 3 of 5Buena Vista Care CenterAnaheim, CA 3 of 5Highland Care Center of RedlandsRedlands, CA 3 of 5La Sierra Care CenterMerced, CA 3 of 5Professional Post Acute CenterSan Rafael, CA 3 of 5Watsonville Nursing CenterWatsonville, CA 3 of 5West Covina Healthcare CenterWest Covina, CA 4 of 5Country Manor La Mesa Healthcare CenterLa Mesa, CA 4 of 5Glendale Healthcare CenterGlendale, CA 4 of 5Merced Nursing & Rehabilitation CtrMerced, CA 4 of 5Rancho Mirage Health And Rehabilitation CenterRancho Mirage, CA 5 of 5Modesto Post Acute CenterModesto, CA 5 of 5Ontario Healthcare CenterOntario, CA 5 of 5Watsonville Post Acute CenterWatsonville, CANot rated (Special Focus)Sunray Healthcare CenterLos Angeles, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AG FACILITIES OPERATIONS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/11/2003
IRA E SMEDRA LIVING TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST48%since 08/11/2003
WIN WIN ENTERPRISES, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF48%since 10/01/2003
VIDALES, MIGUELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2021
WRIGHT, JAMESIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/04/2025
CAMBRIDGE HEALTHCARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2013
BARVE, PRANAVIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/31/2023
BUTENKO, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/24/2023
CAPELA, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2023
HASSELL, LANCEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2022
LUTZ, LINDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2012
RUIZ, VANESSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/16/2025
SALAZAR, PAULINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/14/2020
SMEDRA, IRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2003
WINTNER, JACOBIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2003
24100 MONROE, LLCOrganizationADP OF THE SNFsince 10/01/2003

CMS files one row per role, so the 30 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.0M
Net patient revenuemost recent cost report
-3.0%
Operating marginrevenue minus expenses
$2.6M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 10%Other / private 30%

This home reported $2.6M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,373per month
≈ monthly operating cost
$395per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555747. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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