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St. Teresa Nursing & Rehab Center

10350 Montana Avenue, El Paso, TX 79925 · For profit - Individual · 124 certified beds · (915) 595-6137 Medicare & Medicaid certified

Call the home — (915) 595-6137 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$20,730 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (75) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $20,730 in federal fines (most recent 2025-05-16)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (97%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3130 Lee Trevino Dr Ste 114a · (915) 300-0067 · Call to confirm hours
Pharmacy
Walgreens0.5 mi
10600 Montana Ave · (915) 591-4655 · Call to confirm hours
Grocery
3333 N Yarbrough Dr · (915) 595-0123 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.7%15.8%15.4%better
Long-stay residents who lose too much weight4.0%3.0%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.3%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%0.8%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms1.8%2.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.1%3.3%3.3%worse
Long-stay residents whose ability to walk worsened19.5%14.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.0%18.0%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.0%95.3%typical
Long-stay residents with pressure ulcers11.3%3.8%4.7%worse
Long-stay residents with worsening bladder/bowel control25.4%13.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.2%9.6%17.1%better
Short-stay residents who newly got an antipsychotic medication4.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine89.2%88.0%79.4%better
Short-stay residents rehospitalized after admission24.1%25.7%22.6%typical
Short-stay residents with an outpatient ER visit5.1%12.3%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 60 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.7%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
34.8%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 34.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.7%CMS range 31.4–63.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.9–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge34.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge30.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified88.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting93.8%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.8–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.05
Aide hours/ resident / day
3.63
Total nurse hours/ resident / day
0.28
RN hoursweekends
97.1%
Total nursing turnover
83.3%
RN turnover

How full it usually is: this home is certified for 124 beds and averages 103.9 residents a day — about 84% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.80 on weekdays — 15% thinner on weekends. RN hours go from 0.55 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 97% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-09-17)
15
at the previous standard inspection (2024-07-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

75 citations, most serious first. The 12 most serious are shown; the remaining 63 are one tap away and print in full.

  • Actual harm · G2025-05-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the right to be free from abuse was provided for 2 (Resident #1 and Resident #2) of 8 residents reviewed for abuse, in that: The facility failed to protect Resident #1 from abuse on 3/20/25 when Resident #1 hit Resident #2 on the face. As a result, there was bruising immediately starting to form on Resident #1's right side of face close to the right [NAME], bruising notes to right hand on knuckles, and bruise noted to right shin. The noncompliance was identified as past noncompliance (PNC). The noncompliance began on 03/20/2025 and ended on 03/25/2025. The facility had corrected the noncompliance before the investigation began. These failures could place residents at risk of abuse, injury, intimidation, fear, agitation, and psychological harm. Findings included: Resident #1: Record review of Resident #1's admission Record dated 05/15/2025, revealed the resident was a [AGE] year-old female with an original admission date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 1 (Resident #10) of 10 residents reviewed for assistance with ADL's. CNA G failed to ask for assistance on 3/7/24 when providing perineal care to Resident #10, who required 2-person assistance, that resulted in fall with injury. This failure resulted in actual harm to Resident #10 on 03/07/24. It was determined to be past non-compliance due to the facility having implemented action that corrected it before the investigation began. This failure could place residents at risk of accidents and potential harm. Findings include: Record review of Resident #10's face sheet dated 4/24/24 revealed a [AGE] year-old female who was readmitted to the facility on [DATE] with diagnoses of muscle weakness and tracheostomy status. Record review of Resident #10's annual MDS assessment dated [DATE] revealed her cognitive status was severely impaired and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure that a resident who needed respiratory care was provided with such care, consistent with professional standards of practice for 2 (Resident #1 and Resident #2) of 11 residents observed for oxygen management.The facility failed on 06/05/2026 to ensure oxygen warning signs were posted outside the rooms of Resident #1 and Resident #2 while the residents were receiving oxygen therapy. The facility failed on 06/05/2026 to ensure oxygen cylinders not actively in use were stored in the designated oxygen storage room and instead left them inside Resident's #1 and Resident #2's room.These failures had the potential to expose residents receiving oxygen therapy to delayed identification of oxygen-related needs, increase the risk of fire hazards associated with oxygen use, and create unsafe environmental conditions by leaving oxygen cylinders stored in resident rooms when not in useFindings included:Record review of Resident #1's face sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have evidence that all alleged violations of abuse, neglect, exploitation, or mistreatment are thoroughly investigated to prevent further potential while the investigation is in progress for 1 of 9 residents (Residents #3) reviewed for misappropriation. The facility failed to ensure the Administrator followed the facility's policy, by not completing an investigation, and reporting an allegation of misappropriation involving Resident #3. These failures could place residents at risk of not being provided services to meet their needs.Findings include:Record review of Resident #3's face sheet dated 04/22/2026, revealed the resident was an [AGE] year-old female with an original admission date of 01/18/2019 and a readmission date of 10/14/2020.Record review of Resident #3's History and Physical dated 01/22/2026 revealed the resident had diagnoses including dementia in other diseases classified elsewhere without behavioral disturbance (decline in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure that the residents environment remains as free of accidents hazards as is possible and each resident receives adequate supervision to prevent accidents for 1 (Resident #1) of 24 residents observed.The facility failed to dispose of an empty syringe and left it on top of Resident #1's dresser located in the room. This failure could place residents at risk of accidents, and potential harm.Findings include:Record review of Resident #1's face sheet dated 04/22/2026 revealed the resident was an [AGE] year-old female with an original admission date of 02/13/2025 with a readmission date of 09/15/2025.Record review of Resident #1's History and Physical revealed diagnoses including type 2 diabetes mellitus (a chronic condition where the body cannot properly regulate blood sugar levels), congestive heart failure (a condition where the heart cannot pump blood effectively), chronic obstructive pulmonary disease (a chronic lung disease causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 24 residents (Resident #2) reviewed for infection control in that:PPE (Protective equipment such as gowns and gloves) was not used properly by LVN H when performing an IV insertion and properly handling sharps for Resident #2.The deficient practice could place residents at risk for infection due to improper care practices.Findings include:Resident # 2 Record review of Resident # 2's face sheet dated 4/22/26 revealed [AGE] year-old female that was originally admitted on [DATE] and then re-admitted on [DATE]. Record review of Resident # 2's History and Physical dated revealed diagnosis including, Diabetes Mellitus, Hyperkalemia, malnutrition, displaced Introchanter Fixation (broken leg) of left femur, unspecified constipation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete and accurately documented for 2 of 2 residents (Residents #1 and #2) reviewed for records.The facility failed to provide an accurate report to HHSC on self-reportable incidents.This deficient practice could place residents at risk of not having accurate documentation and put residents at risk for further incidents of abuse or neglect.Findings include:Record review of Resident #1's face sheet, dated 02/03/2026, revealed an [AGE] year-old female with initial admission date of 11/14/25 and re-admission date of 12/20/25.Record review of Resident #1's health and physical, dated 12/30/25, revealed a medical history of: Hypertension (high blood pressure) and Dementia (a term used to describe a group of systems affecting memory, thinking, and social abilities).Record review of Resident #1's Prospective Payment System MDS, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 of 6 residents (Residents #1) reviewed for care plans.The facility failed to have a comprehensive person-centered care plan for Resident #1 to address the fall that occurred in the facility on 12/25/25.This failure could place residents at risk for not receiving care and services to meet their needs.Findings Include:Record review of Resident #1's face-sheet, dated 02/03/2026, revealed an [AGE] year-old female with initial admission date of 11/14/25 and re-admission date 12/20/25.Record review of Resident #1's health and physical, dated 12/30/25, revealed a medical history of: Hypertension (high blood pressure) and Dementia (a term used to describe a group…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 4 residents (Resident #2) reviewed for transmission-based precautions.The facility failed to ensure the Wound Care RN provided wound care per facility policy on 02/04/26.This deficient practice could place residents at risk of exposing them to care that could lead to the spread of infections.Findings include:Record review of Resident #2 face sheet, dated 02/03/26, revealed an [AGE] year-old female with an initial admission date of 05/08/25 and re-admission date 09/10/25.Record review of Resident #2's health and physical, dated 02/03/26, revealed a medical history of: Type 2 Diabetes Mellitus (a chronic condition that is characterized by high levels of sugar in the blood), Cerebrovascular Disease (a term used…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who were incontinent with bowel and bladder received appropriate treatment and services to prevent urinary tract infections for 2 (Resident #1 and Resident #2) of 4 residents reviewed for incontinence care. - The facility failed to ensure Resident #1's and Resident #2's foley catheter drainage tubes were secured with Catheter Holder prior to turning & repositioning the residents in bed. - The facility failed to ensure CNA B provided perineal care according to facility policy and procedure for Resident #1 when she failed to clean the perineal area from front to back when providing perineal care on 12/18/25. These failures placed residents at risk for the development and/or worsening of urinary tract infections and dislodgement of the foley catheter. Findings included:Resident #1Record review of Resident #1's admission Record revealed Original admission Date 05/28/25 and re-admission Date 09/10/25. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the discharge needs of each resident are identified and the discharge planning process results in the development of a discharge plan for each resident for 1 (Resident #1) of 4 residents reviewed for discharge planning. The facility failed to develop a discharge plan when Resident #1 was issued a 30-Day Discharge Notice on 11/26/25 due to non-payment. This failure could result in residents experiencing psychosocial harm due to inappropriate discharges and placed residents at risk of being discharged without alternate placement and not having access to available advocacy services, discharge/transfer options, and denying them their rights in the appeal process. Findings included:Record review of Resident #1's admission Record revealed Original admission Date 05/28/25 and re-admission Date 09/10/25. Record review of Resident #1's History & Physical dated 11/17/25 revealed [AGE] year-old female with past medical history of CAD (heart's arteries get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0850 — failed to provide social-work services — isolated
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure a facility with more than 120 beds employed a qualified social worker on a full-time basis. The facility failed to have a full-time social worker since 12/11/25, to address Grievances and complete Discharge Plans. This failure put facility residents at risk of not having their psychosocial or discharge planning needs met. Findings included:Record review of Resident #1's admission Record revealed Original admission Date 05/28/25 and re-admission Date 09/10/25. Record review of Resident #1's History & Physical dated 11/17/25 revealed [AGE] year-old female with past medical history of CAD (heart's arteries get clogged with plaque, making them narrow and stiff, so they cannot deliver enough oxygen-rich blood to your heart muscle), DM (a condition where the body has too much sugar in the blood because it does not make enough insulin or cannot use it well), heart failure (the heart muscle becomes weak, stiff, or enlarged, causing blood to back up and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 63 citations
  • Potential for harm · Dcited before2025-12-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections for 1 of 4 residents (Resident #3) reviewed for Enhanced Barrier Precautions. The facility failed to implement their policy on Enhanced Barrier Precautions during high contact resident care activities for Resident #3 who had a wound and indwelling medical device. This failure could place residents at risk for healthcare associated cross-contamination and at risk of the transmission of multi-drug-resistant organisms (MDROs). The findings included:Record review of Resident #3's admission Record revealed Original admission Date 07/22/21 and re-admission Date 04/12/25. Record review of Resident #3's History & Physical dated 04/14/25 revealed [AGE] year-old female with past medical history of frequent UTIs (a common…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were provided services with reasonable accommodation of needs and preferences for 3 of 12 residents (Residents #84, Resident #88 and #67) reviewed for call lights.This failure placed residents at risk of having their needs unmet when they are unable to contact staff.Findings included: Resident # 84. Record review of Resident #84's admission record dated 9/14/25, revealed he was admitted on [DATE]. Record review of Resident #84's health and physical dated 5/28/25, revealed he was an [AGE] year-old male with diagnoses of unspecified dementia, acute kidney failure, benign prostatic hyperplasia (a non-cancerous enlargement of the prostate gland that commonly occurs in older men a non-cancerous enlargement of the prostate gland that commonly occurs in older men) with lower urinary tract symptoms, dysphagia (difficulty swallowing) and repeated falls. Record review of Resident #84's quarterly MDS dated [DATE] revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen.-The facility failed to maintain a one-gallon bottle of sweet and sour sauce free from dried drippings in the pantry on 09/14/2025.-The facility failed to maintain a one-gallon bottle of mustard free from dried drippings inside of the walk-in refrigerator on 09/14/2025.These failures could place all residents who received meals from the main kitchen at risk of food borne illnesses.Findings included:During observations on 09/14/2025 that started at 8:10 AM in the kitchen, a couple of bottles with dry drippings were discovered. At 8:26 AM in the dry storage area, a one-gallon bottle of sweet and sour sauce was found on the top shelf with dried drips that ran from its cap all the way down to the bottom. At 8:32 AM, a one-gallon bottle of mustard was found at the top shelf inside the walk-in refrigerator. It was also spotted with dried, smeared drippings of mustard on it. In an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs for two residents (Residents #1, and #4) of twelve residents reviewed for care plans.The facility failed to have a comprehensive person-centered care plan for Resident # 1 to address resident's Tracheostomy care.The facility failed to have a comprehensive person-centered care plan for Resident #4 to address resident's psychotropic medication prescriptions, Trazadone and Buspirone.These failures could affect residents and put them at risk for not receiving care and services to meet their needs.Findings Include:Resident #1 Record review of Resident #1's admission record dated 09/17/2025 revealed a [AGE] year-old male with an admission date of 08/21/2025. Review of Resident #1's history and physical dated 08/13/2025 revealed a diagnosis of tracheostomy (surgical process that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ADL care for 1 of 16 residents (Resident # 99) reviewed for ADLs.The facility failed to ensure Resident #108's nails were clean and trimmed.This failure could place residents at risk of not having their personal hygiene needs met and cause low self-esteem.Record review of Resident #108's face sheet dated 09/16/25 revealed a [AGE] year-old female with an admission date 05/06/25 and re-admission date 09/09/25.Record review of Resident #108's quarterly MDS dated [DATE] revealed BIMS was not completed since resident was rarely or never understood. Quarterly MDS revealed Resident #108 was Dependent for personal hygiene, meaning the helper does all the effort while the resident does none of the effort to complete the activity.Record review of Resident #108's health and physical dated 05/12/25 revealed a medical history of Acute Ischemic Stroke (the blood supply to part of the brain is blocked or reduced which prevents brain tissue from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the resident environment remains as free of accident hazards as was possible for 2 of 5 residents (Resident # 110 and # 113) reviewed for accidents.The facility failed to properly recover and dispose of a shaving razor left inside the shared bathroom for Resident # 110 and # 113.The deficient practice could place residents at risk of harm and injury and contribute to avoidable accidents.The findings include:Resident #110.Record Review of Resident #110's face sheet date 09/17/2025 revealed an [AGE] year-old male that was initially admitted to the facility on [DATE].Record Review of Resident #110's quarterly MDS dated [DATE] revealed the resident has a BIMS score of 09 which means he is moderately cognitively impaired.Record Review of Resident #110's physical and history dated 07/16/2021 revealed the resident was diagnosed with Non-ST Segment Elevation Myocardial Infarction (NSTEMI), which is a type of heart attack; Hypertensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident and failed to ensure drug records were in order and that an account of all controlled drugs was maintained for 1 (Resident#33 ) of 6 reviewed for medication administration. The facility failed to ensure Licensed Staff Registered Nurse E signed the individual control drug record for Resident #33's after administering controlled medication on 09/16/2025. This failure could place residents at risk for not receiving the intended therapeutic response of prescribed medications and drug diversion of controlled substances. The findings include:Record review of Resident #33's admission record 09/17/2025 revealed a [AGE] year-old female with an original admission date of 07/25/2025 and a readmission date of 08/13/2025. Review of Resident #33's history and physical dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who are fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (Resident #1) of 6 residents reviewed for gastrostomy tube management quality of care. -The facility failed to ensure Residents #1 was provided with the correct feeding through gastrostomy tube (g-tube, feeding tube) as ordered. This failure could place residents who received feedings by gastrostomy tube at risk for weight gain and decline in health. Findings included: Record review of Resident #1's admission Record dated 02/03/2025, revealed a [AGE] year-old female who was originally admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident # 1's History and Physical dated 01/15/2025, revealed diagnoses of nutritional deficiency, unspecified (lack of essential nutrients in the body without specifying which particular nutrient is deficient), and unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medical records, in accordance with accepted professional standards and practices, were maintained on each resident that were complete and accurately documented for 1 of 4 residents (Resident #3) reviewed for medical records. The facility failed to ensure Resident #3's inventory record accurately documented items for the resident during her stay at the facility. This failure could place residents at risk of lost, missing or stolen items. Findings include: Record review of Resident #3's face sheet, dated 01/06/24, revealed admission on [DATE], re-admission on [DATE] and most recent re-admission on [DATE] to the facility. Record review of Resident #3's history and physical, dated 04/12/24, revealed an [AGE] year-old female with a diagnosis which included Dementia (neurological conditions that cause a person to lose the ability to think, remember, and reason to the point that it interferes with their daily life). Record review of Resident #3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan that included measurable objectives and time frames to meet a resident's medical and nursing needs and described the services to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 (Resident #3) of 8 residents reviewed for care plans. -The facility failed to develop and implement a comprehensive person-centered care plan for Resident #3's use of a BiPAP machine. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services as indicated in their comprehensive person-centered plans developed to address their needs. Findings include: Review of Resident #3's admission Record dated 10/15/2024, revealed a [AGE] year-old female who was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #3's diagnoses included acute and chronic respiratory failure with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 (Residents #16, and #17) of 8 residents reviewed for assistance with ADLs. -The facility failed to ensure Residents #16 and #17, who required assistance with ADLs, did not have long and dirty fingernails. These failures could affect residents who were dependent on assistance with ADLs and could result in poor care, lack of dignity, infection, and skin tears due to long nails. Findings include: Resident #16: Review of Resident #16's admission Record dated 09/20/2024, revealed a [AGE] year-old male, with initial admission date of 06/16/2014 and readmission date of 06/20/2022. Resident #16's diagnoses included: dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), hemiplegia (total or partial paralysis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident who is fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for one (Resident #11) of 11 residents reviewed for quality of care. The facility failed to ensure that Resident #11's enteral feeding formula was properly labeled. This failure put residents at risk of not receiving adequate nutrition by way of enteral feeding. Findings included: Record review of Resident #11's face sheet dated 8/26/24 revealed a [AGE] year-old male who was re-admitted to the facility on [DATE] with diagnoses of gastro-esophageal reflux disease (frequent acid reflux or reflux of nonacidic content from the stomach), protein-calorie malnutrition, and gastronomy status (surgical formation of an opening through the abdominal wall into the stomach). Record review of Resident #11's quarterly MDS assessment dated [DATE] revealed a BIMS score of 09 indicating his cognition was moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-25 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #97 Advance Directives 07/23/24 12:27 PM DNR per electronic record - no DNR document scanned into miscellaneous documents. 07/25/24 02:44 PM Socual worker [NAME] - adult Som requested DNR. Did requrest for DIN and in itniated DNR request - CUfrrent status is pendin MD signature on the DNR docuemtn. Her compliance nrusing team that if they makde a rfeuest in house to honor the client's desired so - have to get TX OOH DNR - Valid DNR for in house. No completed hospital DNR. It is a catch 22. 07/25/24 03:51 PM DON - if a resident requests refer to SW Resident #259 Advance Directives 07/24/24 08:44 AM Appears that OOH DNR is not signed by MD. Social worker [NAME] - this is not a valid completed - The facity strated the enactment process, DNR and was scanned in . She did revie with [NAME]. Did not notice - will put it up [NAME] for MDs sicnatur and slooks like medical records grabbed it before the MD signed it. The DNR came in 2/21/24 - The faamiy did sign a resquest fo do not recuscutate. DOe htave it .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that residents were not given psychotropic drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record for three (Residents #27, #93, and #255) of 5 residents reviewed for unnecessary medications. The facility failed to ensure Resident #27 did not receive Risperidone, an anti-psychotic to treat Delusional disorder. The facility failed to ensure Resident #93 did not receive Aripiprazole, an antipsychotic to treat depression. The facility failed to ensure Resident #255 did not receive Quetiapine, an antipsychotic to treat dementia. These failures could place residents at risk for adverse consequences such as impairment or decline in an individual's mental, physical or psychosocial status from receiving unnecessary antipsychotic medications. Findings included: Resident #27 Record review of Resident #27's face sheet dated 07/25/2024 revealed he was [AGE] years old, was initially admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #4 Urinary Catheter or UTI Resident #23 Urinary Catheter or UTI Resident #33 Urinary Catheter or UTI Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 4 of 5 residents (Residents #4, #33, #73, and #155) reviewed for infection control. The facility failed to ensure airborne precautions were followed for Resident #155 who had Shingles. The facility instructed staff to follow contact precautions. The facility failed to ensure Residents #4, #33, and #73's urinary catheters were not on floor. This failure could affect residents by placing them at an increased risk of exposure to communicable diseases and infections. The findings included: Resident #155 Review of Resident #155 admission Record, dated 7/24/24, revealed she was an [AGE] year-old female admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY FACILITY Environment 07/25/24 03:40 PM DON regarding oxygen filters - get Rt arersponsible o makding [NAME] ethat oxyven macings are functionion gprooperlly. should be checking the filters. Risk to residednt not ereceiving desired effect of the oxygen. Not Getting enough oxygen, increase risk of infection.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents were free from physical restraints that were not required to treat the resident's medical symptoms for 1 (Resident 259) of two residents reviewed for physical restraints. The facility failed to assess whether Resident #259's concave mattress was a restraint before placing it on her bed. This failure put residents at risk of the use of equipment that might restrict their movement. Findings included: Record review of Resident #259's face sheet dated 7/25/2024 revealed she was [AGE] years old and was admitted to the facility 02/13/2024. Record review of Resident #259's quarterly MDS dated [DATE] revealed she had a BIMS of 14 (cognitively intact). She had no potential indicators of psychosis or behavioral symptoms. She had functional limitations in her range of motion on one arm and one leg. She required partial to moderate assistance to move around in bed, to sit up, sit on the side of the bed, stand up and transfer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #93 Dementia Care 07/24/24 04:44 PM LOS - 6/25/2024 7/23/2024 Care plan for dementia not in place. BIMS of 13 on 5-day MDS Diagnosis - Receiving Apriprazole for depression MDS 5 day Jun 28, 2024 shows DX - non-Alzheimer's dementia, Depression - no other psych/mood disorder shown. Care Plan - requires antipsychotic - monitor for side effects. Resident #97 Position, Mobility 07/23/24 09:32 AM Resident states they are not doing anything to address her range of motion of arms or legs. MDS Jun 11, 2024 - 5-day - Dependent for Toileting, dressing, Showering did not occur Substantial/maximal assistance - Roll right and Left, sit to lie, sit to stand, transfers. OT - 95 minutes over three days stating 6/7/24 PT - 98 mins over three days starting 6/7/24 No time recorded for Restorative. Order: PT eval completed this date. PT recommends 5X4 weeks to address deficits with the use of ther ex, ther act, NM re-ed, manual therapy, and gait training as tolerated to maximize rehab potential. 05/31/2024 Discontinued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs for one (Resident #97) of 17 residents reviewed for comprehensive person-centered care plans. The facility failed to ensure that Resident #97's comprehensive care plan included interventions to address urinary tract infection, shortness of breath, hypotension (low blood pressure), impaired cognitive function, cellulitis (skin infection), potential nutritional problem, mood problem, and depression. The facility failed to ensure that Resident #97's comprehensive care plan for a self-care deficit specified which areas of function were to be maintained or improved (such as bed mobility, transfers, or toilet use). This failure could put Resident #97 at increased risk of not having her care needs met. Findings included: Record review of Resident # 97's face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide necessary services to maintain good grooming and hygiene for a resident who was unable to carry out activities of daily living for 2 (Residents #26 and #29) of 12 residents reviewed for services to maintain good grooming and hygiene. The facility failed to provide personal hygiene for Resident #26 and #29 by not trimming their fingernails. This deficient practice placed residents at risk of poor hygiene and decline in residents' self-esteem. Findings included: Record review of Resident #26 's Face Sheet dated 7/25/2024 revealed he was initially admitted on [DATE] and readmitted on [DATE]. He was [AGE] years old. Record review of Resident #26 's history and physical dated 9/4/2018 revealed he had diagnoses of hypertension, cerebral infarction (stroke), respiratory failure with hypoxia (not having enough oxygen in the blood) and needed for assistance with personal care. Record review of Resident #26 's quarterly MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a resident with limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for one (Resident #97) of 3 residents reviewed for treatment and services to increase range of motion and/or to prevent further decrease in range of motion. The facility failed to provide Resident #97 with treatment and services to address her limited range of motion. This failure could put Resident #97 at increased risk of contractures and impaired skin integrity. Findings included: Resident #97 Record review of Resident # 97's face sheet dated 07/25/2024 documented she was [AGE] years old was initially admitted to the facility on [DATE] and readmitted on [DATE]. Record review of Resident #97's 5-day MDS assessment dated [DATE] revealed she had a BIMS score of 8 (Moderate Cognitive impairment). She had diagnoses including chronic obstructive pulmonary disease (lung condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 of 1 resident reviewed for accident hazards/supervision. (Resident #23). The facility failed to ensure HA H and NA I demonstrated appropriate transfer techniques while using the mechanical lift for Resident #23. These failures could place residents at risk for injuries. Findings included: Review of Resident #23's admission Record, dated 7/24/24, revealed she was an [AGE] year-old female admitted to the facility on [DATE] with diagnoses including paralysis following a stroke. Review of Resident #23's Annual MDS Assessment, dated 4/10/24, revealed: She scored an 8 of 15 on her mental status exam (indicating she was moderately cognitively impaired). She had upper and lower range of motion impairment on one side and used a wheelchair. She was completely dependent on staff for transfers. Active diagnoses included stroke. Review of Resident #23's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #97 Urinary Catheter or UTI 07/23/24 09:36 AM cath bag in privacy bag resting on fall mat 07/23/24 09:33 AM Interview observation with [NAME] - Cath bag on floor - photo taken. 07/23/24 09:58 AM [NAME], LVN - adjust bed so bag is not on fall mat. States bag is touching because of fall mat, should not be on the floor for infection control reasons. 07/25/24 03:22 PM DON - regarding cath bag o nthe floorit doses have a privacy bag. Doe nto know policy as to wehtehr the bag is sufficient protection. IF the bag is not sufficient protection there is a risk for intection - CNAs asll clinical staff responsible fo thei .

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident who needs respiratory care is provided such care consistent with professional standards of practice for two (Residents #256 and #38) of 7 residents reviewed for provision of respiratory care. The facility failed to ensure that Resident #256's oxygen concentrator filter was free of accumulations of dust. The facility failed to ensure that Resident #38's oxygen concentrator filter was free of accumulations of dust. This failure put residents at increased risk of inhaling dust and germs. Findings included: Record review of Resident #256's face sheet dated 7/25/2024 revealed [AGE] years old and was admitted to the facility 06/27/2024. Record review of Resident #256's hospital history and physical dated 06/25/2024, revealed she had diagnoses including stroke. She received supplemental oxygen through a nasal cannula (a thin plastic tube) while in the hospital. Record review of Resident # 256's admission MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate dispensing and administering of all drugs and biologicals to meet the needs of each resident for 1 (Residents #210) of 12 residents and for 2 of 5 medication carts reviewed for pharmaceutical services. LVN A did not administer Resident #210's scheduled multivitamin with minerals as indicated by the physician orders. The medication cart used for hall 400 and 500 had insulin pens that had expired as indicated by the manufacturer's instructions. These failures could place residents at risk of not receiving medications as prescribed or the therapeutic benefit of medications or at risk of receiving medications that were expired and not produce the desired effect and under dosed. The findings were: Record review of Resident #210's admission Record, dated 07/24/2024, indicated she was admitted to the facility on [DATE] with diagnoses of nutritional deficiency and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY FACILITY Medication Administration During an interview and observation on [DATE] at 01:14 PM LVN [NAME] said she had given Resident #210 [NAME] the multi vitamin in the bottle which had the blue label that indicated High potency multivitamin supplement further inspection of the bottle revealed that it did not contain minerals as indicated on the supplement facts label. LVN [NAME] said she was aware of the resident ordered to have a multi-vitamin but was not sure if they had any of the one with minerals. LVN [NAME] then went to the medication room to look for vitamin with minerals and in the medication room was found some vitamin with minerals which she then took the place in the medication cart. LVN [NAME] said that earlier there were no vitamin with minerals bottles in the medication room. During an interview on [DATE] at 01:09 PM the DON [NAME] was made aware of the nurse administering the multi-vitamin without minerals to Resident #210. The DON said the nurse should have followed the physician order as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed maintain medical records on each resident that were accurately documented for 3 of 12 residents reviewed for medical record accuracy. (Resident #97, #155 and #259) - The facility failed to ensure that Resident #97's a Texas Out of Hospital DNR was completed prior to documenting in the resident's chart that she had a DNR status - The facility failed to ensure Resident #155 who was listed as DNR (Do Not Resuscitate) had an Out-of-Hospital Do Not Resuscitate (OOH-DNR) form. - The facility failed to ensure that Resident #259's Texas Out of Hospital DNR had been signed by a physician prior to documenting in the resident's chart that she had a DNR status This deficient practice could place residents at risk of having their end of life wishes dishonored, and of having cardiopulmonary resuscitation (CPR) performed against their wishes. Findings included: Resident #97 Record review of Resident # 97's face sheet dated [DATE] documented she was [AGE] years old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the prompt resolution of all grievances to include ensuring that all written grievances decisions include the date the grievance was received, a summary statement of the resident's grievance, the steps taken to investigate the grievance, a summary of the pertinent finding or conclusions regarding the resident's concerns; a statement as to whether the grievance was confirmed, any corrective action or to be taken by the facility as a result of the grievance, and the date when the decision was issued for 1 of 10 (resident #22) reviewed for resident rights. The facility failed to initiate and complete a grievance for Resident #22's family who voiced concern of unidentified CNAs not closing the curtain when providing perineal care. This failure could place residents at risk for grievances not being addressed or resolved promptly. Findings included: Record review of Resident #22's face sheet dated 06/07/24 revealed an [AGE] year-old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 (Residents #19 and #20) of 7 residents reviewed for assistance with ADLs. -The facility failed to ensure Residents #19 and #20, who required assistance with ADLs, did not have long fingernails. These failures could affect residents who were dependent on assistance with ADLs and could result in poor care, lack of dignity, and skin tears due to long nails. Findings include: Resident #19: Review of Resident #19's admission Record dated 06/05/2024, revealed a [AGE] year-old male, with initial admission date of 04/11/2023. Resident #19's diagnoses included: Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), Tracheostomy status (an incision in the windpipe made to relieve an obstruction to breathing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide reasonable accommodations of needs for 1 (Resident #19) of 15 residents reviewed for call light button placement. -The facility failed to ensure that Residents #19 call light was within his reach. These failures could place residents at risk of not being able to have their needs met. Findings included: Review of Resident #19's admission Record dated 06/05/2024, revealed a [AGE] year-old male, with initial admission date of 04/11/2023. Resident #19's diagnoses included: Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), Tracheostomy status (an incision in the windpipe made to relieve an obstruction to breathing), gastrostomy status (surgical procedure used to insert a tube through the abdomen and into the stomach), and dependence of respirator status (need for mechanical ventilation). Review of Resident #19's quarterly MDS dated [DATE], revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure to ensure personal privacy during personal care for 1 of 10 (resident #22) whose care was reviewed in that: The facility failed to close the curtain when providing perineal care to Resident #22. This deficient practice could place residents at risk of dignity, low self-esteem and diminished quality of life. Findings included: Record review of Resident #22's face sheet dated 06/07/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses of vascular dementia (caused by the lack of blood that carries oxygen and nutrient to a part of the brain, it causes problems with reasoning, planning, judgment, and memory), cerebral infarction (occurs when the blood supply to part of the brain is blocked or reduced, this prevents brain tissue from getting oxygen and nutrients), and tracheostomy status (a surgical airway management procedure which consists of making an cut on the front of the neck and opening a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure each resident recieves adequate supervision and assistance devices to prevent accidents for 1 (Resident #21) of 9 residents reviewed for care ADLs. -The facility failed to follow the comprehensive person-centered care plan for ADL self-care performance deficit requiring two-person participation for bathing. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services as indicated in their comprehensive person-centered plans developed to address their needs, accidents and potential harm. Findings include: Review of Resident #21's admission Record dated 06/06/2024, revealed at [AGE] year-old female who was originally admitted to the facility on [DATE]. Resident #21's diagnoses included the following: dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), seizures (uncontrolled jerking, loss of consciousness, blank…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 1 of 10 (resident #22) reviewed for oxygen therapy. The facility failed to replace Resident #22 tracheostomy ventilation circuit tubing that was seen with red/brownish particles for 2 days. This failure could place residents on oxygen therapy at risk of cross contamination resulting in acquired infection. Findings included: Record review of Resident #22's face sheet dated 06/07/24 revealed an [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses of vascular dementia (caused by the lack of blood that carries oxygen and nutrient to a part of the brain, it causes problems with reasoning, planning, judgment, and memory), cerebral infarction (occurs when the blood supply to part of the brain is blocked or reduced, this prevents brain tissue from getting oxygen and nutrients), and tracheostomy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to ensure that a resident who is continent of bladder and bowel on admission receives services and assistance to maintain continence unless his or her clinical condition is or becomes such that continence is not possible to maintain for 2 of 5 (Resident #9 and Resident #4) residents reviewed for urinary catheter. The facility failed to ensure Resident #9's urinary foley bag was placed below the bladder. The facility failed to provide catheter care for Resident #4 every shift. This failure could place residents with urinary catheters at risk of infection. Findings included: Resident #9 Record review of Resident #9's face sheet dated 4/24/24 revealed a [AGE] year-old male who was readmitted on [DATE] with diagnoses of quadriplegia (one affected with partial or complete paralysis of both the arms and legs especially as a result of spinal cord injury or disease in the region of the neck), tracheostomy (an opening surgically created through the neck…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 (Resident #9) of 2 residents reviewed for perineal care and 1 (Resident #7) of 3 residents reviewed for infection control in that: Resident #7 was Covid-19 positive in January 2024, and the facility failed to record in the Infection Control Log for its Surveillance (a tool used to analysis data that can uncover an outbreak). CNA B failed to change gloves after cleaning Resident #9's BM and continued to provide ADL assistance with dirty gloves. These deficient practices could place residents at risk for infection due to improper care practices. Finding included: Resident #7 Record review of Resident #7's face sheet dated 04/25/24, revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records on each resident were complete and accurately documentd for 1 (Residents #7) of 2 residents reviewed for physician orders in that: There were no physician orders for Resident #7 who was Covid-19 positive on 01/31/24 and placed in isolation. This deficient practice could place Covid-19 positive residents at risk of decline in psychological mental health. Findings included: Record review of Resident #7's face sheet dated 04/25/24, revealed admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #7's hospital history and physical dated 01/11/24, revealed, a [AGE] year-old female diagnosed with Chronic obstructive pulmonary disease (a group of diseases that cause airflow blockage and breathing-related problems). Record review of Resident #7's care plan dated 02/01/24, revealed, requiring isolation precautious specifically related to active Covid-19 infection. Please allow me to get some rest. Please…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-08 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 3 (Residents #1, Resident #2, and Resident #3) of 5 residents reviewed for call light button placement. The facility failed to ensure that Residents #1, #2, and #3 call lights were within their reach. This failure put residents at risk of not being able to call for assistance when needed. Findings included: Resident #1 Record review of Resident #1's face sheet dated 12/06/23 revealed admission on [DATE] and readmission on [DATE] to the facility. Record review of Resident #1's Mobile Med physician services history and physical dated 10/18/23 revealed a [AGE] year-old male diagnosed with chronic hypoxic (brain is starved of oxygen) respiratory failure with trach due to anoxic brain injury (brain was starved of oxygen), alcohol abuse, End Stage Renal Disease, seizure disorder, and hypothyroidism…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to have a safe, clean , comfortable and homelike environment including but not limited to receiving treatmentand supports for daily livining safely for 1 (hall 300) of 4 hallways and 1 ( Residents #1's bathroom ) of 5 bathrooms reviewed for infection control in that: 1. PPE (Protective equipment such as gowns and gloves) were not disposed of properly in hallway 300. 2. Trash with briefs and bowel movement were not properly disposed and remained in a resident's bathroom. These deficient practices could place residents at risk for infection due to improper care practices. Findings included: Hall 300 Observation on 12/07/23 at 9:15 AM used gloves were seen on the side next to the wall across from a cleaning cart on the floor . Unknown Residents had already passed by the gloves going down the hall walking and being wheeled. During an interview on 12/07/23 at 9:45 AM Housekeeper J stated, the gloves on the floor of hall 300 should not have been on the floor and should have been thrown away in the trash. Housekeeper J…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implemment written policies and prodcueres that: Each covered individual shall report to the State Agency and one or more law enformecent entities for teh poltiical sibdivudsion in which the facility was located any reasonable suspicion of a crime against any indeividual who was a resident of or was receiving care from teh facility for 1 (Resident #4) of 5 residents reviewed for allegations of abuse. The DON and Administrator failed to immediately report to the state survey agency when Resident #4 claimed she was physically hit on her left arm and her left wrist by a nurse. This failure could place all residents at risk for abuse by not immediately reporting allegations of abuse to the proper authorities. Findings included: Record review of Resident #4's face sheet dated 12/07/23 revealed admission on [DATE] to the facility. A [AGE] year-old female diagnosed with anxiety disorder, end stage kidney disease, and Polyneuropathy (when multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement comprehensive person-centered care plan that included measurable objectives and time frames to meet a residents medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents (Resident #6) reviewed for care plans in that: The facility failed to implement a comprehensive person-centered care plan for Resident #6's showering in a shower bed . This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings include: Record review of Resident #6's face sheet dated 12/07/23 revealed admission on [DATE] and readmission on [DATE] to the facility. Record review of Resident #6's facility history and physical dated 06/08/23 revealed a [AGE] year-old female diagnosed with anoxic brain injury (brain starved of oxygen).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a baseline care plan for 1 of 6 residents (Resident #5) reviewed for accuracy of records. The facility failed to complete a baseline care plan for Resident #5's new seizure diagnosis. This failure could place residents at risk of not having accurate and complete information available to those providing their treatment and care. Findings include: Record review of Resident #5's face sheet, dated 10/25/23, reflected a [AGE] year-old female who was initially admitted on [DATE] and re-admitted to facility on 10/09/23 . Resident #5 had diagnoses which included traumatic subdural hemorrhage (significant bleeding inside the skull, and pressure against the brain is building rapidly) without loss of consciousness, fall, convulsions (body muscles contract and relax rapidly and repeatedly, resulting in uncontrolled shaking) and benign (not cancer) neoplasm of meninges (tumor that forms in your meninges, which are the layers of tissue that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of each resident for 1 of 6 residents (Residents #1) reviewed for medication administration. The facility failed to ensure LVN A did not borrow Buspirone HCL from another resident to administer to Resident # 1 . This deficient practice could place residents at risk of not being administered medications according to physician's orders . Findings include: Closed record review of Resident #1's face sheet, dated 10/08/23, reflected a [AGE] year-old male initially admitted to the facility on [DATE] and discharged on 09/16/23. Record review of Resident #1's History and Physical, dated 09/15/23, reflected diagnoses which included schizophrenia(delusions [false beliefs], hallucinations [seeing or hearing things that don't exist], unusual physical behavior, and disorganized thinking and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident has a right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely for 2 of 5 (Resident #1 and Resident #2) residents reviewed for clean homelike environment. A.The facility did not ensure the air conditioners were maintained and cleaned for Resident #1 and Resident #2. These failures placed residents in an unsafe, unsanitary, and uncomfortable environment. Findings include: Resident #2 Record review of Resident #2's face sheet dated 08/23/2023 revealed a [AGE] year-old female who was admitted on [DATE] with diagnoses of dependence on ventilator and tracheostomy. Record review of Resident #2's MDS admission assessment dated [DATE] revealed a BIMS score of 99, she was not able to complete interview. During observation on 08/23/2023 at 8:46am, Resident #2 was in bed sleeping with tracheostomy in place. Air conditioner against the wall had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents (Resident #4) reviewed for care plans in that: The facility failed to implement a comprehensive person-centered care plan for Resident #4 addressing his tracheostomy. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings included: Record review of Resident #4's face sheet dated 08/23/2023 revealed a [AGE] year-old male admitted readmitted on [DATE] with diagnosis of chronic respiratory failure and tracheostomy (an opening created at the front of the neck so a tube can be inserted into the windpipe (trachea) to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0693 — failed to provide proper feeding-tube care — pattern
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assure that two (Resident #1 and #2) of five residents reviewed for enteral feeding, received appropriate treatment and services to prevent complications of enteral feeding. -The facility failed to ensure that Resident #1 and #5 feeding tube bags were labeled with time the administration begun to ensure residents maintain nutritional status within optimal parameters. This failure could affect residents by placing them at risk of not being provided enteral feeding care in a timely manner to prevent complications of enteral feeding. Findings included: Record review of Resident #1's face sheet dated 08/02/2023, revealed a [AGE] year-old female who was initially admitted on [DATE] and readmitted on [DATE]. Diagnosis included anoxic brain damage (brain is starved of oxygen), gastrostomy malfunction, tracheostomy status, asphyxiation due to hanging intentional self-harm (state or process of being deprived of oxygen), myoclonus (sudden, brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 of 5 (Resident #1) residents reviewed for care plans. -The facility failed to implement a comprehensive person-centered care plan interventions regarding ADL care bed mobility and toileting. This failure could affect residents by placing them at risk of not being provided with necessary care or services to address their specific needs. The findings included: Record review of Resident #1's face sheet dated 08/02/2023, revealed a [AGE] year-old female who was initially admitted on [DATE] and readmitted on [DATE]. Diagnosis included anoxic brain damage (brain is starved of oxygen), gastrostomy malfunction, tracheostomy status, asphyxiation due to hanging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to take reasonable steps to make residents and family members aware of upcoming meetings in a timely manner for four of four (January, February, March, and April 2023) resident group meetings reviewed for steps to make residents and family members aware upcoming meetings., The facility changed the date and/or the time of group meetings in January, February, March, and April 2023 on 4 occasions after posting the meetings on activity calendars distributed throughout the facility. This failure put residents and family members at risk of decreased opportunities to present grievances and recommendations. Findings include: In a confidential interview on 05/16/23 at 02:00 PM with 11 residents, four regular Resident Advisory Council participants said that although monthly calendars announcing group meetings (Resident Advisory Council) were posted around the facility, the group meetings never took place when they were scheduled. The group members said this made it difficult to know when the meetings would actually take place. Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-19 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 (Resident #86, Resident #76, Resident #99) of 10 residents observed for assistance with ADL's. The facility failed to ensure facility staff provided nail care for 3 residents (Resident #86, Resident #76, and Resident #99). This deficient practice could place residents who were dependent on assistance with ADLs at risk of not receiving assistance with personal care which could result in poor care, skin breakdown, and feelings of poor self-esteem. Findings include: Resident #86 Record review of Resident # 86's Face Sheet dated 5/18/23 revealed, a [AGE] year-old female who was originally admitted to the facility on [DATE] with a readmission date of 04/24/23. Record review of Resident #86's History and Physical dated 04/26/23 reflected in part that she had diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents received care, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for three (Residents #48, #56, and #83) of five residents reviewed for pressure ulcer prevention and treatment. The facility failed to prevent the further development of a Stage 4 pressure sore for Resident #48 by failing to change the dressing as needed when soiled. The facility failed to change Resident #56's Stage 4 wound care dressing according to physician's orders. Resident #83 did not receive four treatments for Stage 4 pressure ulcers that were ordered by her physician. These failures could place residents at risk for developing new or worsening of existing pressure injuries. Findings include: Resident #48 Record review of Resident #48's Face Sheet dated [DATE] revealed an admission date of [DATE] and readmission on [DATE] to the facility. Record review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident was provided foot care and treatment, or provided assistance in making appointments for treatment for 1 Resident #74) of 10 residents observed for assistance with ADL's. Resident #74 wanted his toenails cut but had not received podiatry services. This deficient practice could place residents who were dependent on assistance with ADLs at risk of not receiving assistance with personal care which could result in poor care, skin breakdown, and feelings of poor self-esteem. Findings include: Record review of Resident #74's Face Sheet admission date 07/19/2022 and readmission on [DATE] to the facility. Record review of Resident #74's History and Physical dated 01/14/2023 revealed an [AGE] year-old male with a diagnosis of type 2 diabetes mellitus. Record review of Resident #74's quarterly MDS dated [DATE] revealed a brief interview for mental status score of 8 cognitive moderately impaired. ADLs of personal hygiene of extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0694 — pattern
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure residents received parenteral fluids consistent with professional standards of practice and in accordance with physician orders for 2 (Resident #78 and Resident #56) of 2 residents reviewed for Midline (midline catheter inserted in the upper arm)/PICC (Peripherally Inserted Central Catheter) care. The facility failed to change Resident #56's and Resident #78's Midline line dressing according to physician's orders. This deficient practice could have placed residents at risk for cross-contamination resulting in acquiring infections. Findings included: Resident #56 Record review of Resident # 56's Face Sheet revealed, a [AGE] year-old male who was originally admitted to the facility on [DATE] with a readmission date of 05/10/23. Record review of Resident #56's History and Physical dated 05/15/23 reflected he had diagnoses of sepsis (body extreme response to infection), urinary tract infection, pneumonia, and infection in pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-19 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that there were sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident including licensed nurses and nurse aides for 5 of 11 residents who attended a confidential group meeting. Staff shortages on the weekends resulted in missed showers, missed, or delayed response to call lights, delayed medication administration, and delayed meals. These failures put residents at risk of decreased physical, mental, and psychosocial well-being. Findings included: Record review of Resident Advisory Council Minutes dated 01/18/2023 reflected in part that residents raised concerns about shortages of CNAs and Medication Aides on the weekends. The record reflected residents stated that on the weekends call lights were not answered in a timely manner and medications were not on time. Regarding Nutrition Services, meeting attendees stated that on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the observations, interviews, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for residents. 1. Foods in the dry storage, walk in refrigerator, and freezer were not dated or labeled properly. 2. Food containers and food bags were not properly sealed in the kitchen and in the Refrigerator. This failure could affect residents by placing them at risk of food borne illness. Findings include: Observation and interview on 05/15/2023 at 8:14 AM with the Dietary Manager in the walk-in refrigerator revealed a container of diced tomatoes that had no expiration date. A container of salsa had no expiration date. 2 sealed bags of potatoes were not labeled. A zip lock bag of deli salad had no expiration date. A metal pan of chicken soup was not sealed properly and did not have an expiration date. Cooked pork loin in a container did not have an expiration date. A container of tomato/onions had no expiration date. Cheese in a container had no expiration date and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents had the right to be free from any physical restraints not required to treat the resident's medical symptoms for one (Resident #98) of three residents reviewed for physical restraints. Resident #98 was placed in a Geri-chair (a specialized reclining chair ), the need for which he had not been evaluated, for which there was no doctor's order and for which representative consent was not obtained. This failure put residents at risk of being restrained without justification of the need for a restraint. Findings include : Record review of Resident #98's face sheet dated 05/17/2023 reflected he was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #98's History and Physical dated 05/02/2023 reflected he had diagnoses including dementia with major depressive disorder and a fracture to his right lateral malleolus (broken ankle). Regarding his broken ankle he was to have weightbearing as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report immediately an alleged violation involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property to other officials including State survey and certification Agency in accordance with state law for 1 of 7 (Resident #203) reviewed for abuse. The Administrator failed to report to an injury of unknown origin that was reported to him on 04/19/23 by the local ombudsman to the State Agency with in the required time frames. The LVN Q failed to report bruising of unknown origin to the DON and or the Administrator immediately after assessing the resident. This deficient practice could place residents at risk for further endangerment if allegations of abuse, neglect, misappropriation and injuries of unknown origin are not thoroughly investigated. Findings Included: Record review of Resident # 203's face sheet dated 05/16/23 reflected Resident #203 was a [AGE] year-old female who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that resident received appropriate treatment and services to prevent physical trauma when providing care by failing to ensure the resident urinary catheter and tubing were secured in 1 (Resident #78) out of 4 residents reviewed for indwelling catheter. The facility failed to provide appropriate treatment to prevent physical trauma by not securing the urinary catheter and tubing. This deficient practice placed residents with an indwelling catheter at risk of obtaining physical trauma when receiving improper care. The Findings included: Record review of Resident # 78's face sheet dated 5/16/23 revealed a [AGE] year-old male who was originally admitted to the facility on [DATE] to the facility and readmitted on [DATE]. Record Review of Resident #78 History and Physical dated 10/4/22 reflected septic(body extreme response to infection) shock from urinary infection related to urinary catheter. Record Review of Resident's #78 admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an acceptable parameter of nutritional status was maintained for 2 residents (Resident #76 and Resident #10) of 10 residents reviewed for weight loss. The facility failed to monitor, document residents' weight's, care plan, and place interventions to prevent further weight loss for Resident # 76 and Resident #10 for significant weight loss. This failure could place residents in the facility at risk for compromised nutritional status, weight loss, and not being able to maintain their highest practicable level of health. Findings included: Resident #76 Closed record review of Resident # 76's Face Sheet dated 5/18/23 revealed, a [AGE] year-old female initially admitted to the facility on [DATE] with a readmission date of 04/25/23. Closed record review of Resident #76's History and Physical dated 04/25/23 reflected in part that she had diagnoses of diabetes, chronic hypoxic (having small amount of oxygen) respiratory failure with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure a resident who is fed by enteral means receives appropriate treatment and services to prevent complicantions for 1 (Resident #86) of 6 residents reviewed and 1 out 5 drugs/biologicals reviewed for labeling in that: The facility failed to ensure Resident # 86's enteral feeding bag was labeled with the resident's name, date, time feeding was hung, the rated order to infuse. This deficient practice could place resident who receive enteral feeding at risk of decline in health due to labeling errors. Findings included: Resident #86 Record review of Resident # 86's Face Sheet dated 5/18/23 revealed, a [AGE] year-old female who was originally admitted to the facility on [DATE] with a readmission date of 04/24/23. Record review of Resident #86's History and Physical dated 04/26/23 reflected in part that she had diagnoses of chronic respiratory failure with tracheostomy (incision on the front of the neck so a tube can be inserted to help…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice for 1 (Resident #30) of 10 residents observed for oxygen management. 1. Resident #30 was not receiving weekly changes of oxygen tubing and nasal cannula/mask according to physician's orders. This failure could place residents on oxygen therapy at risk of receiving incorrect or inadequate oxygen support and decline in health. Findings include: Record review of Resident #30's Face Sheet dated 05/17/2023 admission date 06/16/2014 and readmission on [DATE] to the facility. Record review of Resident #30's History and Physical dated 09/04/2018 revealed a [AGE] year-old male with a diagnosis of hypoxemia (a low level of oxygen in the blood). Record review of Resident #30's annual MDS dated [DATE] revealed a brief interview for mental status score that was not mark ed, a diagnosis of hypoxemia (a low level of oxygen in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 1 resident (Residents #2) of 4 reviewed for medication administration. The facility failed to ensure that RN L administered Resident # 2's medications according to the scheduled medication time. This deficient practice could place residents on the 400 on the hall in the even shift at risk of not receiving their medication in accordance with the scheduled time. Findings included: Record Review of Resident #2 face sheet dated 5/18/23 revealed a [AGE] year-old male initially admitted on [DATE] with a readmission date of 03/01/23. Record Review of Resident #2 History and Physical dated 03/01/23 revealed a diagnosis of diabetes mellitus type 2 (condition where the body is unable to regulate the blood glucose). The document revealed a plan that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that each resident's drug regimen was free from psychotropic drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record for one (Resident #98) of 5 residents reviewed for unnecessary medications. Resident #98 was prescribed an antipsychotic medication (Quetiapine Fumarate) for treatment of dementia with major depressive disorder. This failure puts residents at risk of medication side effects as a result of being administered unnecessary antipsychotic medications. Findings include: Record review of Resident #98's face sheet dated 05/17/2023 reflected he was [AGE] years old and was admitted to the facility on [DATE]. Record review of Resident #98's hospital discharge medication listing dated 04/03/2023 reflected in part that he was to continue receiving sertraline (an antidepressant) after his discharge from the hospital. He was also to receive Donepezil (improves mental function) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-19 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure it was adequately equipped to allow residents to call for staff assistance through a communication system which relayed the call directly to a staff member or to a centralized staff work area for 1 (Resident #45) of 4 resident rooms reviewed for resident call systems. The facility failed to ensure 1 Resident #45 room had a workable outside door light. This failure could place residents at risk of being unable to obtain timely assistance for activities of daily living or in the event of an emergency. Findings include: Interview on 05/16/2023 at 8:54 AM Resident #45 stated she had pushed the call light on 05/15/2023 at around 12:00 AM and noticed the call light outside of the room was out. Resident #45 stated after some time the nurse finally came into her room and reported it to LVN J. Resident #45 stated LVN J informed her that he was going to place a work order to maintenance. Resident #45 stated LVN J did not mention any other means through which the residents could alert staff to their needs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-04 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the daily nurse staffing data were posted in a prominent place readily accessible to residents and visitors for five days (07/29/2023, 07/30/2023, 07/31/2023, 08/01/2023, and 08/02/2023) reviewed for nurse staffing information. The facility failed to post and maintain the required staffing information for dates of July 29th through August 2nd, 2023. These failures could place residents, their families, and facility visitors at risk of not having access to information regarding staffing data and facility census. Findings included: During an observation on 08/02/2023 at 4:12 p.m., the public access nursing station posting revealed daily staffing sheet posting information dated 07/28/2023. The current date and information on staff scheduled and total hours worked were not posted. During an interview on 08/04/2023 at 1:05 p.m., ADON C said that nursing staffing posting should be done daily at the beginning of the morning shift. ADON C said ADONs are responsible for the posting in a prominent place. ADON C…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$20,730 in federal fines across 2 penalties.

  • $10,531 — penalty dated 2025-05-16
  • $10,199 — penalty dated 2024-04-25

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CREATIVE SOLUTIONS IN HEALTHCARE — 149 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 1 of 51.1-0.1 vs chain
Quality measures 3 of 53.2-0.2 vs chain
The other 148 homes this chain runs (chain average 2.1★, per CMS)
1 of 5Afton Oaks Nursing and Rehabilitation CenterHouston, TX 1 of 5Arlington Heights Health and Rehabilitation CenterFort Worth, TX 1 of 5Beltline Healthcare CenterGarland, TX 1 of 5Bluebonnet Nursing & RehabilitationKarnes City, TX 1 of 5Bluebonnet Point WellnessBullard, TX 1 of 5Brentwood Terrace Healthcare And RehabilitationParis, TX 1 of 5Buena Vida Nursing and Rehab-San AntonioSan Antonio, TX 1 of 5Cottonwood Nursing & RehabilitationDenton, TX 1 of 5Countryview Nursing & RehabilitationTerrell, TX 1 of 5Dogwood Trails ManorWoodville, TX 1 of 5Downtown Health and Rehabilitation CenterFort Worth, TX 1 of 5Estates Healthcare and Rehabilitation CenterFort Worth, TX 1 of 5Fair Park Health & Rehabilitation CenterDallas, TX 1 of 5Five Points Nursing & Rehabilitation of College StCollege Station, TX 1 of 5Five Points at Lake Highlands Nursing and RehabDallas, TX 1 of 5Five Points of PflugervillePflugerville, TX 1 of 5Franklin Heights Nursing & RehabilitationEl Paso, TX 1 of 5Gilmer Nursing & RehabilitationGilmer, TX 1 of 5Grace Pointe Wellness CenterEl Paso, TX 1 of 5Graham Oaks Care CenterGraham, TX 1 of 5Granbury Care CenterGranbury, TX 1 of 5Greenhill VillasMount Pleasant, TX 1 of 5Heritage At Longview Healthcare CenterLongview, TX 1 of 5Huebner Creek Health & Rehabilitation CenterSan Antonio, TX 1 of 5Interlochen Health and Rehabilitation CenterArlington, TX 1 of 5Kenedy Health & RehabilitationKenedy, TX 1 of 5Kennedy Health & RehabLufkin, TX 1 of 5Lake Lodge Nursing & RehabilitationLake Worth, TX 1 of 5Lampstand Nursing and RehabilitationBryan, TX 1 of 5Lancaster Nursing & RehabilitationLancaster, TX 1 of 5Marine Creek Nursing & RehabilitationFort Worth, TX 1 of 5Mesa Vista Inn Health CenterSan Antonio, TX 1 of 5Mountain View Health & RehabilitationEl Paso, TX 1 of 5Navasota Nursing & RehabilitationNavasota, TX 1 of 5Normandy Terrace Nursing & Rehabilitation CenterSan Antonio, TX 1 of 5North Pointe Nursing and RehabilitationWatauga, TX 1 of 5Park Place Care CenterGeorgetown, TX 1 of 5Parkview Manor Nursing and RehabilitationWeimar, TX 1 of 5Peach Tree PlaceWeatherford, TX 1 of 5Pebble Creek Nursing CenterEl Paso, TX

Showing 40 of 148; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
HUGGINS, LINDAIndividualW-2 MANAGING EMPLOYEEsince 01/01/2019
CREATIVE SOLUTIONS IN HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/27/2021
BLAKE, GARYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019
BLAKE, MALISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2019

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.5M
Net patient revenuemost recent cost report
-9.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 67%Medicare 3%Other / private 29%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$311per resident / day
operating cost
$9,466per month
≈ monthly operating cost
$284per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TX

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.

Typical monthly cost in Texas
$5,627/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,666/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 676342. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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