Apple Rehab Colchester
36 Broadway Street, Colchester, CT 06415 · For profit - Corporation · 60 certified beds · (860) 537-4606 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Aug 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $41,203 in federal fines (most recent 2025-05-06)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 34.4% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.5% | 6.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.3% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.1% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.1% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.6% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 30.0% | 16.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.8% | 17.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.2% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 32.7% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.8% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 5.5% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 37.5% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 39.2% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.1% | 10.7% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 60.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.9%CMS range 50.4–72.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 7.3–14.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 60.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 64.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.4–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 54.4 residents a day — about 91% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.97 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.92 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.41 on weekdays — 16% thinner on weekends. RN hours go from 1.12 to 0.61 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 15 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-08-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews, for 4 of 18 residents (Residents 4, 1, 21 and 23) who alleged rough care was provided by staff and alleged incontinent care was not provided timely, the Facility failed to protect the residents' right to be free from abuse and/or neglect. The failures resulted in a finding of Immediate Jeopardy. Cross reference F610 1. Resident #4's diagnoses included spinal stenosis (narrowing of the space around the spinal cord) and anxiety disorder. The quarterly MDS assessment dated [DATE] identified Resident #4 had severe cognitive impairment. Review of a nursing note dated 6/18/2024 at 3:38 AM identified that at 12:30 AM, Resident #4 alleged he/she had been harmed by a NA during care on the evening of 6/17/2024. Resident #4 identified that NA #1 stated he/she was like moving a thousand pounds and that NA #1 was not hurting her back to move Resident #4. Resident #4 further stated that NA #1 is rough with care, used a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-08-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for five (5) of twenty-three residents (Resident #1, 4, 11, 5, and 2), reviewed for abuse and/or neglect, the facility failed to ensure allegations of abuse were reported immediately to the State Agency as required (within 2 hours if resulted in serious bodily injury or not later that 24 hours if no bodily injury). The findings include: 1. Resident #1's diagnoses included chronic kidney disease. The annual MDS assessment dated [DATE] identified Resident #1 was alert and oriented, required moderate assistance for transfers and toileting, and Resident #1 was frequently incontinent of bowel and bladder. The Resident Care Plan dated 3/13/2024 identified that Resident #1 required staff assistance with ADLs and toileting. Interventions directed to assist with toileting needs. Review of the Concern Form (grievance) dated 7/15/2024 identified Resident #1's family member alleged staff were rough when toileting Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-08-08 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews for twelve of twenty-three residents (Residents #13, 14, 15, 12, 11, 1, 7, 10, 4, 9, 2, and 5) reviewed for allegations of abuse, the facility failed to provide evidence that allegations of abuse and/or neglect were thoroughly investigated and failed to ensure an accused staff member was immediately suspended pending investigation to ensure all residents were protected from potential abuse in accordance with facility policy. The failures resulted in a finding of Immediate Jeopardy. The findings include: 1. Resident #13's diagnoses included convulsions (rapid, involuntary muscle contractions and relaxations resulting in uncontrolled shaking and limb movement), weakness, and anxiety. The admission MDS assessment dated [DATE] identified Resident #13 had moderate cognitive impairment, exhibited no behaviors and required moderate assistance with ADLs and toileting. The Resident Care Plan dated 7/30/2023 identified Resident #13 required staff assistance with ADLs. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for falls, the facility failed to ensure Resident #1's bed was in the lowest position prior to leaving the room to minimize or prevent an injury. The findings include: Resident #1's diagnoses included cerebellar ataxia (loss of muscle coordination) and a history of falls. The Resident Care Plan dated 3/25/25 identified Resident #1 had a history of falls. Interventions included a low bed with floor mats, body pillows to provide bed boundaries, and remove the bed controller while the resident in bed to prevent the resident from positioning the bed in a high position. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Basic Interview for Mental Status (BIMS) score of 11 out of 15 indicating some memory recall deficits and was dependent on staff for activities of daily living. The nurse aide care card identified revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-05-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility's documentation and interviews for two of four sampled resident (Resident #14 & #46) with facility acquired pressure ulcers, the facility failed to ensure interventions were consistently implemented to prevent the development and subsequent treatment of a pressure ulcer/injury by ensuring the residents' heels were off loaded per the plan of care and physician's orders. The findings include: 1. Resident #14's diagnoses included Alzheimer's disease, heart failure, disorders of plasma- protein metabolism, contracture (shortening and hardening of muscles and tendons or tissue leading to deformity or rigidity of joints) to right hip and knee, contracture to left hip and knee and poly-osteoarthritis. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #14 had severe cognitive impairment with no behavioral issues, was totally dependent for all activities of daily living (ADLs), was always incontinent of bowel and bladder and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for falls, the facility failed to ensure the resident was fully assessed by the nurse following a fall with pain and possible injury prior to staff transferring the resident back to bed and failed to ensure a fall risk assessment was completed for the resident per facility policy. The findings include: Resident #1's diagnoses included muscle weakness, cognitive communication deficit, anxiety, depression and schizoaffective disorder (a mental health condition marked primarily by symptoms of schizophrenia such as hallucinations and delusions). The annual Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15) indicating Resident #1 rarely or never made decisions regarding task of daily living and was dependent on staff for toileting, bed mobility and transfers. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who had sustained a fall, the facility failed implement interventions to ensure the resident was treated for severe pain. The findings include:Resident #1's diagnoses included muscle weakness, cognitive communication deficit, anxiety, depression and schizoaffective disorder (a mental health condition marked primarily by symptoms of schizophrenia such as hallucinations and delusions). The annual Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of four (4) out of fifteen (15) indicating Resident #1 rarely or never made decisions regarding task of daily living and was dependent on staff for toileting, bed mobility and transfers. The Resident Care Plan dated 10/17/25 identified that Resident #1 was at risk for falls due to multiple risk factors including poor safety awareness and generalized weakness.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record reviews, facility policy and interviews, the facility failed to ensure a medication cart located in the hallway was locked and the medication was secured to prevent unauthorized access. The findings include:Observations on the A Wing on 11/10/25 at 12:15 PM identified a medication cart in the main hallway off the main entrance, pushed up against the left side of the hall, about half of the way down. The medication cart was noted to be unlocked with an open cup of apple sauce, one (1) pre-poured cup of nutritional supplement, a cell phone on top of the cart and the computer screen was observed to be open and unlocked, displaying resident information. Registered Nurse (RN) #2 was noted to emerge from a resident's room at 12:18 PM. The Director of Nursing (DON) was subsequently notified following the observations. Observations on the A Wing on 11/10/25 at 1:22 PM identified a medication cart in the main hallway off the main entrance, pushed up against the left side of the hall, about two-thirds of the way down. The medication cart was noted to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 6 residents (Resident #25) reviewed for abuse, the facility failed to ensure the resident was free from inappropriate touching by Resident #41, who had a history of inappropriate touching. The findings include: 1a. Resident #25 was admitted to the facility in April 2024 with diagnoses that included dementia, psychotic disturbance, mood disturbance, anxiety disorder, and major depressive disorder.The care plan dated 4/3/25 identified Resident #25 was involved in a resident-to-resident physical interaction (Resident #25 was inappropriately touched by Resident #41). Interventions included Resident #25 will be encourage not to engage in a kiss and hug with male peer. Offer psychiatric and social services support. The annual MDS dated [DATE] identified Resident #25 had severely impaired cognition and required setup or clean up assistance with bed mobility, transfer, and walk 150 feet. Additionally, Resident #25 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #10) reviewed for falls, the facility failed to ensure that 2 staff members were present during care per the care card and physician's orders. The findings include: Resident #10 was admitted to the facility in February 2025 with diagnoses that included chronic obstructive pulmonary disease, urinary retention, and dementia.The quarterly MDS dated [DATE] identified Resident #10 had severely impaired cognition, was frequently incontinent of bowel, required a urinary catheter for bladder, and required substantial assistance with bathing, dressing, and transfers.The care plan dated 6/10/25 identified Resident #10 had a history of falls. Interventions included close/frequent observation due to poor safety awareness.Review of the clinical record identified Resident #10 was hospitalized from [DATE] - 7/16/25 for UTI and metabolic encephalopathy. A nurse's note dated 7/16/25 at 10:44 PM by RN #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #6) reviewed for tracheostomy care, the facility failed to ensure that appropriate infection control practices were implemented during tracheostomy care. The findings include: Resident #6 was admitted to the facility in July 2024 with diagnoses that included myocardial infarction, epilepsy, and tracheostomy. A physician's order dated 9/11/24 directed to change disposable inner tracheostomy cannula everyday shift and as needed. The quarterly MDS dated [DATE] identified Resident #6 had severely impaired cognition, was dependent on staff assistance with eating, bathing, and toileting. The MDS also identified Resident #6 required tracheostomy care. The care plan dated 6/30/25 identified Resident #6 had a tracheostomy related to respiratory failure. Interventions included to provide tracheostomy care as ordered and maintain enhanced barrier precautions per facility protocol.An enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for four of six residents (Resident #1, Resident #2, Resident #3, and Resident #4) reviewed for abuse, the facility failed to ensure the residents were free from abuse. The findings include: 1. A. Resident #1's diagnoses included dementia with behavioral disturbances, panic disorder, anxiety disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition and was supervision for mobility without an assist device. The Resident Care Plan (RCP) dated 8/8/2024 identified Resident #1 had the potential for altered mood related to diagnosis of dementia, panic disorder, anxiety disorder, and depression. Interventions directed to provide redirection and ensure resident and other's safety if resident appeared upset or angry. B. Resident #2's diagnoses included traumatic brain injury, dementia with behavioral disturbance, and bipolar disorder.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for four of eight residents (Resident #1, #2, #3, and #4) reviewed for abuse, the facility failed notify the State Agency of an allegation of abuse in a timely manner. The findings include: 1. A. Resident #1's diagnoses included dementia with behavioral disturbances, panic disorder, anxiety disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition and was supervision for mobility without an assist device. The Resident Care Plan (RCP) dated 8/8/2024 identified Resident #1 had the potential for altered mood related to diagnosis of dementia, panic disorder, anxiety disorder, and depression. Interventions directed to provide redirection and ensure resident and other's safety if resident appeared upset or angry. B. Resident #2's diagnoses included traumatic brain injury, dementia with behavioral disturbance, and bipolar disorder. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-11 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two residents (Resident #1 and #5) reviewed for behavioral health, the facility failed to accurately reflect the behaviors that were exhibited and treated. The findings include: 1. A. Resident #1's diagnoses included dementia with behavioral disturbances, panic disorder, anxiety disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition and was supervision for mobility without an assist device. The Resident Care Plan (RCP) dated 8/8/2024 identified Resident #1 had the potential for altered mood related to diagnosis of dementia, panic disorder, anxiety disorder, and depression. Interventions directed to provide redirection and ensure resident and other's safety if resident appeared upset or angry. Physician orders dated 7/23/2024 directed to monitor for psychotropic behaviors. Monitor for the following: Itching/picking at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-08 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility documentation review, facility policy review, and interviews for facility Administration review, the facility failed to ensure the facility administered its resources effectively and to ensure effective administrative oversight of staff and resident care timely to maintain the highest practicable physical, mental and psychosocial well-being of residents. The findings include: The facility administration failed to: • Ensure continued compliance with the plan of correction from a prior survey to ensure the State Agency was notified timely of reportable events. • Ensure allegations of abuse were investigated timely. • Ensure staff accused of abuse were removed from the schedule timely. • Ensure residents were treated with respect and dignity. • Ensure grievances were responded to timely. • Ensure care plans were reviewed and updated timely. • Ensure annual performance evaluations were completed timely. • Ensure support visits were provided for residents after an allegation of abuse. • Ensure the clinical record was complete and accurate. •…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · F2024-08-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation review, facility policy review and interviews for facility QAPI review, the facility failed to ensure the facility was able to maintain compliance with deficiencies previously identified. The findings include: A complaint survey was completed on 2/22/2024 with findings related to abuse and reporting allegations of abuse to the State Agency timely. The Facility plan of correction (POC) identified audits would be conducted for 30 days or until substantial compliance with QAPI oversight. Facility documentation review identified nine (9) grievances (Residents #1, 4, 9, 10, 11, 12, 13, 14 and 15) regarding allegations of lack of care and/or allegations of abuse/mistreatment that were not reported to the State Agency timely and lacked documentation of comprehensive investigations. Review of the 4/22 and 7/11/2024 QAPI meetings failed to identify the meetings included a review of allegations of abuse/mistreatment and/or grievances. Additional review failed to identify the QAPI directed to discontinue the audits. Review of facility documentation identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for eight of nine residents (Resident #13, #14, 15, 12, 11, 1, 10 and 9) reviewed for grievances, the facility failed to ensure grievances were responded to timely and failed to ensure the complainant was notified of the results timely. The findings include: 1. Resident #13's diagnoses included convulsions (rapid, involuntary muscle contractions and relaxations resulting in uncontrolled shaking and limb movement), weakness, and anxiety. The admission MDS assessment dated [DATE] identified Resident #13 had moderate cognitive impairment, exhibited no behaviors and required moderate assistance with ADLs and toileting. The Resident Care Plan dated 7/30/2023 identified Resident #13 required staff assistance with ADLs. Interventions directed to assist as needed to meet toileting needs, and incontinent care per policy. Review of the Concern Form dated 7/30/2023 alleged Resident #13 required incontinent care, and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two (2) of eighteen (18) residents, (Resident #9 and 10), reviewed for abuse, the facility failed to ensure a comprehensive care plan was developed timely to include resident refusals of care. The findings include: 1. Resident #9's diagnoses included Alzheimer's disease, encephalopathy (disturbance of brain function), polyneuropathy (damage of multiple peripheral nerves), unstageable pressure ulcer of back and failure to thrive. The 5-day Minimum Data Set (MDS) assessment dated [DATE] identified Resident #9 was had moderate cognitive impairment, exhibited no behaviors and required moderate assistance with bed mobility and transfers and maximal assistance with toileting. The Resident Care Plan dated 7/3/2024 identified that Resident #9 required staff assistance with Activities of Daily Living (ADL's) with interventions that directed to assist as needed to meet toileting needs, incontinent care per policy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two (2) of eighteen (18) residents, (Resident #1 and #7), reviewed for abuse, the facility failed to ensure Resident Care Conferences were held with the resident and/or resident representative quarterly in accordance with facility policy. The findings include: 1. Resident #1's diagnoses included multiple myeloma (cancer of white blood cells in the bone marrow), type II diabetes mellitus, anemia and chronic kidney disease. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, exhibited no behaviors, required moderate assistance for transfers and toileting, and Resident #1 was frequently incontinent of bowel and bladder. The Resident Care Plan (RCP) identified that Resident #1 required staff assistance with Activities of Daily Living (ADL's) and toileting with interventions that directed to assist with toileting needs. Prior to the 3/3/2024 MDS, the ADL RCP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one (1) of eighteen (18) residents, (Resident #22), reviewed for abuse, the facility failed to ensure monitoring was provided in accordance with the plan of care and/or in accordance with physician orders. The findings include: Resident #22's diagnoses included Alzheimer's disease, epilepsy (seizure disorder), dementia with psychotic disturbances and an adjustment disorder. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #22 had moderate cognitive impairment, exhibited no behaviors and required supervision assistance with bed mobility, transfers, personal hygiene and toileting. The Resident Care Plan dated 1/26/2024 identified Resident #22 had a history of being impulsive and was not consistently able to control his/her behavior. Interventions directed to offer clear and simple explanations of tasks and occurrences, avoid information overload when he/she is angry or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one sampled resident (Resident #4) reviewed for care and services, the facility failed to ensure adequate staffing to ensure resident care was provided timely to include transfer out of bed before lunch in accordance with resident wishes. The findings include: Resident #4 's diagnoses included myoneural disorder (weakened muscles due to improper nerve and muscle signal transmission), spinal stenosis (narrowing of the space around the spinal cord putting pressure on the spinal cord and nerves, causing pain), functional quadriplegia, contractures of the right hand, left hand and right elbow, and anxiety disorder. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #4 was severely cognitively impaired, exhibited no behaviors and was dependent on staff for bed mobility, and transfers. The Resident Care Plan dated 5/2/2024 identified that Resident #4 required assistance with all Activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and interviews for two (2) of five (5) nurse's aides reviewed for performance evaluations, the facility failed to ensure nurse's aides received annual performance evaluations. The findings included: 1) NA #6 had a hire date of 9/26/2022 and was due to have his/her annual performance review in 2023, however documentation of his/her performance review was not available for review in his/her personnel file and could not be located. 2) NA #8 had a hire dare of 10/6/2022 was due to have his/her annual performance review on 2023, however documentation of his/her performance review was not available for review in his/her personnel file and could not be located. Interview with the Director of Clinical Services (DCS) on 8/5/2024 at 2:50 PM identified the NA performance evaluations were to be completed annually by the Director of Nurses. The DCS further indicated performance evaluation documentation should have been completed for both NA #6 and NA #8 for their annual performance review, but the facility was unable to locate their performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for seven (6) of twenty-three (23) residents, (Resident #1, 10, 11, 12, 13, and 14), reviewed for abuse, the facility failed to ensure the residents were provided social services support timely after an allegation of mistreatment. The findings include: 1. Resident #1's diagnoses included multiple myeloma (cancer of white blood cells in the bone marrow), type II diabetes mellitus, anemia, and chronic kidney disease. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 was cognitively intact, exhibited no behaviors and required moderate assistance for bed mobility, transfers and toileting and was frequently incontinent of both bowel and bladder. The Resident Care Plan dated 3/13/2024 identified that Resident #1 required staff assistance with Activities of Daily Living (ADLs) with interventions that directed to assist as needed with toileting needs. a. Review of the Concern Form dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of eighteen residents (Resident #4 and #21) reviewed for abuse, the facility failed to ensure the clinical record was complete and accurate to include documentation of meal intakes and weekly showers. The findings include: 1. Resident #4's diagnoses included spinal stenosis (narrowing of the space around the spinal cord) and dysphagia. The quarterly MDS assessment dated [DATE] identified Resident #4 had severe cognitive impairment and was dependent on staff for ADLs and maximum assist for ADLs and eating. The Resident Care Plan dated 5/2/2024 identified Resident #4 required assistance with all ADLs, had contractures and utilizes a customized motorized wheelchair. Interventions directed assist with ADLs. Physician order dated 4/17/2024 directed to assist Resident #4 for feeding. Interview with Recreation Aide (RA) #2 on 8/1/2024 at 1:02 PM identified on 7/31/2024 at 1:30 PM when she entered the (front)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for three of nine sampled residents (Residents #2, #3, and #7) who had an alteration in skin integrity, the facility failed to change the wound dressings in accordance with the physician's order. The findings include: 1. Resident #2's diagnoses included dementia, contractures of the lower leg, right hand, right elbow, and left hand, neuromuscular dysfunction of the bladder, neurogenic bowel, and dermatitis to the buttocks. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had some short- and long-term memory deficits, was dependent on staff for activities of daily living, had an indwelling urinary catheter, was always incontinent of bowel, and had no skin breakdown. The Resident Care Plan (RCP) dated 1/19/24 identified Resident #2 required assistance with activities of daily living, was incontinent of bowel, was at risk of skin breakdown, and had moisture associated skin damage (MASD).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for four of nine sampled residents (Residents #1, #4, #5, and #6) who had a pressure ulcer, the facility failed to change the wound dressings in accordance with the physician's order. The findings include: 1. Resident #1's diagnoses included Stage Four (4) pressure ulcer to the right hand, dementia, and contractures of the right and left hands. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living and had no skin injuries. The Resident Care Plan (RCP) dated 4/6/24 identified Resident #1 was at risk for changes in skin integrity. Interventions directed weekly skin checks, hand splints, occupational therapy services as ordered, pressure reducing air mattress, wound care consults as needed, and wound care treatments per physician's order. The physician's progress note dated 4/8/24 at 9:41 AM identified the right 4th digit wound was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-25 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of three sampled residents (Resident #1) who had sustained a laceration, the facility failed to develop routine preventive maintenance of bed rails to protect a resident from an injury that resulted from an uncapped side rail. The findings include: Resident #1's diagnoses included dementia, repeated falls, difficulty walking, lymphedema, and peripheral vascular disease with long term use of anticoagulants. The Resident Care Plan dated 12/23/23 identified Resident #1 had peripheral vascular disease and required assistance with activities of daily living. Interventions directed to administer medications as ordered, side rails and assistive devices to promote safety and independence, transfers in and out of the bed and chair per physician's order, maintain the call bell in reach, use of proper footwear, offer toileting every hour, and maintain a well-lit, clutter free environment. The quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to ensure a change in condition was reported timely to the physician and the responsible party. The findings include: Please cross reference F 600 1. Resident # 1 had diagnoses that include Alzheimer's disease, epilepsy, and essential hypertension. The care plan dated 1/5/2024 identified Resident #1 can be impulsive and not always able to control behavior with interventions that directed if Resident #1's mood is changing, becoming angry offer to assist to another area, spend a few minutes in quiet conversation until any anger subsides. The admission MDS dated [DATE] identified Resident #1 had moderately impaired cognition, was frequently incontinent of bowel, occasionally incontinent of bladder and required assistance with bed mobility, transfers, dressing, toileting, personal hygiene, and supervision with use of a rolling walker…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #2) reviewed for abuse, the facility failed to ensure residents were free from abuse. The findings include: 1. Resident # 1 had diagnoses that include Alzheimer's disease, epilepsy, and essential hypertension. The care plan dated 1/5/2024 identified Resident #1 can be impulsive and not always able to control behavior with interventions that directed if Resident #1's mood is changing, becoming angry offer to assist to another area, spend a few minutes in quiet conversation until any anger subsides. The admission MDS dated [DATE] identified Resident #1 had moderately impaired cognition, was frequently incontinent of bowel, occasionally incontinent of bladder and required assistance with bed mobility, transfers, dressing, toileting, personal hygiene, and supervision with use of a rolling walker with ambulation. 2. Resident #2 had diagnoses that include Alzheimer's disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for three (3) of three (3) residents (Resident #1, Resident #2 and Resident #3) reviewed for abuse, the facility failed to report two residents to resident sexual incidents to the state agency within the required time frame. The findings include: Please cross reference F 600 1. Resident # 1 was admitted to the facility with diagnoses that include Alzheimer's disease, epilepsy, and essential hypertension. The care plan dated 1/5/2024 identified Resident #1 can be impulsive and not always able to control behavior with interventions that directed if Resident #1's mood is changing, becoming angry offer to assist me to another area, spend a few minutes in quiet conversation with me until my anger subsides. The admission MDS dated [DATE] identified Resident #1 had moderately impaired cognition, was frequently incontinent of bowel, occasionally incontinent of bladder and required assistance with bed mobility, transfers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to ensure a comprehensive care plan with appropriate interventions was implemented for a resident with wandering behaviors. The findings include: Resident #1 had diagnoses that include Alzheimer's disease, epilepsy, and essential hypertension. The nursing admission assessment dated [DATE] identified Resident #1 had wandering behavior. The care plan dated 1/5/2024 identified Resident #1 can be impulsive and not always able to control behavior with interventions that directed if Resident #1's mood is changing, becoming angry offer to assist to another area, spend a few minutes in quiet conversation until any anger subsides. The nurse's note dated 1/7/2024 at 4:26 A.M. LPN #2 identified Resident #1 was confused, wandering in the hallway and his/her room. The nurse's note dated 1/7/2024 at 11:27 P.M. LPN #2 identified Resident #1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy, and interviews for one of nineteen residents (Resident #356) reviewed for advance directives, the facility failed to ensure there was a physician's order indicating the resident's wishes related to cardiopulmonary code status, hospitalization, and intravenous fluids. The findings include: Resident #356's diagnoses included displaced right humerus fracture, heart failure, and mitral valve disease. The Nursing admission assessment dated [DATE] identified Resident #356 was cognitively intact, required the assistance of one person with transfers and positioning, and was non-weight bearing to the right upper extremity. The Resident Care Plan dated [DATE] identified Resident #356 required assistance with activities of daily living with an intervention to provide advance directives per the physician orders. Review of the clinical record identified a Medical Interventions Consent form that was signed by the resident's representative, as well as LPN #2 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility's documentation and interviews for one sampled resident (Resident #28) who required extensive assistance with personal care, the facility failed to ensure that the resident was free of facial hair. The findings include: Resident #28's diagnoses included severe protein malnutrition, dementia, Parkinson's disease, orthostatic hypotension, iron deficiency anemia, syncope and collapse, and anxiety disorder. The quarterly MDS assessment dated [DATE] identified Resident #28 was cognitively intact with no mood or behavioral issues, required supervision with eating, and extensive assistance with personal hygiene and all other activities of daily living, was non-ambulatory and utilized a wheelchair for mobility. Intermittent observations on 05/08/2023, 05/09/23, 05/11/2023 and 05/16/2023 identified Resident #28 involved in activities in the dining room with visible long, white facial hair noted below the lower lip. Interview with Resident #28 on 05/08/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one of six sampled residents (Resident #28) receiving an antipsychotic medication and one of four sampled residents (Resident #46) reviewed for pressure ulcers, the facility failed to ensure physician's orders were followed regarding the monitoring of orthostatic blood pressures and failed to ensure that the dietician was notified timely after a new pressure ulcer wound was identified. The findings include: 1. Resident #28's diagnoses included severe protein malnutrition, orthostatic hypotension, iron deficiency anemia, syncope and collapse, and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #28 had no cognitive impairment mood or behavioral issues, required supervision with eating, and extensive assistance with other activities of daily living. MDS also identified that Resident #28 received antipsychotic, antidepressant, and antianxiety medications. A review of the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review, and interviews for one sampled resident (Resident #27) reviewed for limited range of motion, the facility failed to ensure splints were applied per the physician's orders. The findings include: Resident # 27's diagnoses included functional quadriplegia, right elbow contracture, left hand contracture, cerebral vascular accident, and dementia. The quarterly MDS assessment dated [DATE] identified Resident #27 had severe cognitive impairment, required extensive assistance for bed mobility, dressing, eating, toilet use, and personal hygiene. The assessment further identified the resident required total assistance with transfers, was non-ambulatory, had functional limitations in range of motion to bilateral upper extremities and bilateral lower extremities and utilized a wheelchair for mobility. The Resident Care Plan (RCP) dated 3/9/23 identified Resident #27 was at risk for contractures of the right elbow and the left hand due to cerebral vascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility documentation, review of facility policy and interviews for one of two sampled residents (Resident #356) who acquired assistance with transfers and was reviewed for accidents, the facility failed to ensure the utilization of a gait belt during a transfer. The findings include: Resident #356's diagnoses included displaced right humerus fracture, heart failure, and mitral valve disease. The Nursing admission assessment dated [DATE] identified Resident #356 was cognitively intact and required the assistance of one person with transfers, and positioning. The assessment further identified the resident was non-weight bearing to the right upper extremity. The Resident Care Plan dated 4/30/23 identified that Resident #356 required assistance with activities of daily living with an intervention for one-person physical assistance with transfers. Review of the Reportable Event report and investigation dated 5/8/23 identified Resident #356 alleged that on 5/7/23 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews, for one of four sampled residents (Resident #24) reviewed for nutrition, the facility failed to ensure a dietician's recommendation was followed. The findings include: Resident #24's diagnoses included Diabetes Mellitus, Hypertension, Myocardial Infarction (Heart Attack). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #24 was cognitively intact, requiring extensive assistance of two staff for mechanical lift transfers and, after set up, was able to eat with supervision. Review of the care plan dated 3/22/23 identified a significant weight gain. Resident #24 was at risk for proper nutrient utilization related to Diabetes Mellitus. Interventions directed to provide diet as ordered, offer preferred foods, refer to Registered Dietician evaluation and recommendations as needed. Review of the clinical record identified that the Dietician had made a recommendation to discontinue the fortified mashed potatoes on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-16 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy, and interviews, for one of four sampled residents (Resident #24) reviewed for nutrition, the facility failed to ensure a dietician's recommendation was followed. The findings include: Resident #24's diagnoses included Diabetes Mellitus, Hypertension, Myocardial Infarction (Heart Attack). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #24 was cognitively intact, requiring extensive assistance of two staff for mechanical lift transfers and, after set up, was able to eat with supervision. Review of the care plan dated 3/22/23 identified a significant weight gain. Resident #24 was at risk for proper nutrient utilization related to Diabetes Mellitus. Interventions directed to provide diet as ordered, offer preferred foods, refer to Registered Dietician evaluation and recommendations as needed. Review of the clinical record identified that the Dietician had made a recommendation to discontinue the fortified mashed potatoes on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-12-21 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility documentation, facility policy review, and interviews for one sampled resident (Resident #10) who was reviewed for the use of a physical restraint, the facility failed to utilize a lap tray on the wheelchair in accordance with the physician's order to ensure the resident's movement was not restricted and failed to conduct restraint evaluations to determine if the lap tray was utilized as a restraint. The findings include: Resident #10's diagnoses included Alzheimer's disease, non-Alzheimer's dementia with behavioral disturbances, ataxic gait, and dysphasia (difficulty or discomfort with swallowing). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #10 rarely or never made decisions regarding tasks of daily life, and exhibited both physical and verbal behavioral symptoms, such as hitting, kicking, scratching, grabbing, verbal threats or screaming at others. The assessment identified Resident #10 required extensive one (1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for one sampled resident (Resident #15) who was reviewed for non-pressure skin conditions, the facility failed to monitor and ensure the manufacturer's guidelines related to a heat therapy treatment device were followed to prevent the resident from sustaining a burn. The findings include: Resident #15's diagnoses included spinal stenosis, and contractures of the left hip and left knee. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #15 had no cognitive impairment, required extensive assistance of two (2) staff with bed mobility, and had functional limitation in the range of motion to the lower extremities (hip, knee, ankle, foot) on both sides. The Resident Care Plan dated 6/21/20 identified Resident #15 was at risk for skin breakdown. Interventions directed to inspect skin when giving care for signs and symptoms of breakdown. A physician's physical therapy order dated 8/13/20 directed electrical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-12-21 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation and interviews for one of three residents (Resident #14) who were reviewed for allegation of mistreatment, the facility failed to ensure psychosocial support was provided to the resident after the incident. The findings include: Resident #14's diagnoses included Alzheimer's disease, major depressive disorder and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #14 had severe cognitive impairment, required extensive assistance with bed mobility, transfers, supervision with walking in room, corridor, and locomotion on the unit. The Resident Care Plan dated 6/17/20 identified Resident #14 was at risk for an alteration in mood, behaviors due to psychiatric and cognition diagnosis, confusion, weepiness and restlessness at time. Interventions directed to be aware of changes in Resident #14's mood and behavior. The Reportable Event Form dated 7/25/20 identified Resident #14 reported to a nurse aide that Resident #11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-12-21 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of five residents reviewed for unnecessary medications residents (Resident #20), the facility failed to discontinue a medication as needed on the medication adminstration record and the monthly physican's order sheets after the phsyician had discontinued the medication. The findings include: Resident #20's diagnoses included diverticulitis, history of abdominal pain, and vascular dementia. A physician's order dated 9/1/20 directed to give Dicyclomine (Bentyl) 20 milligrams (mg) tablet one (1) tablet four (4) times daily as needed for abdominal cramping. A physician's order dated 9/24/20 directed to discontinue the Dicyclomine (Bentyl) 20mg tablet four times daily as needed. Review of the September 2020 Medication Administration Record (MAR) identified the Dicyclomine was discontinued on 9/24/20. Review of the physician's orders and Medication Administration Records for October, November and December of 2020 identified that the Dicyclomine (Bentyl) 20 mg tablet order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-12-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for one of five sampled residents (Resident #18) reviewed for unnecessary psychotropic medication use, the facility failed to monitor orthostatic blood pressures in accordance with the physician's order and facility policy, and the facility failed to monitor targeted behaviors specific to antipsychotic medication use. The findings include: Resident #18's diagnoses included dementia with behavioral disorder, Alzheimer's disease, and major neurocognitive disorder. The admission Minimum Data Set assessment dated [DATE] identified Resident #18 rarely or never made decisions regarding tasks of daily living, no mood issues, no behaviors or rejection of care, and ambulated and transferred independently. The resident care plan dated 9/15/20 identified a potential for adverse effects secondary psychotropic drug use. Interventions included to monitor for medication side effects and conduct orthostatic blood pressures per facility policy. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-12-21 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, review of facility documentation, review of facility policy, and interviews for three of seven sampled residents (Resident #8, #29 and #38) observed during medication administration, the facility failed to ensure that residents wore identification band or the charge nurse verified the resident's identify by another form of visible identified to prevent a medication error. The findings include: Resident #38's diagnoses included Alzheimer's disease and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #38 was not able to make decisions regarding tasks of daily life. A physician's order dated 11/29/20 directed to give Trazadone 25mg by mouth daily at 12:00PM and Artificial Tears 1.4% 1 drop in both eyes four (4) times a day and to check the resident's identification band prior to medication administration. Resident #8's diagnoses included bipolar disorder and adjustment disorder. The quarterly Minimum Data Set assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-12-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews for one of two medication rooms and two of three medication carts, the facility failed to ensure medications were secured in a locked medication storage area. The findings include: 1. Observations on the secured dementia unit on 12/16/20 at 6:40 AM identified the Medication Storage Room door was propped completely open using an oxygen cylinder tank and a medication cart inside the room was unlocked and there was a water basin with six (6) blister packs of medication on the back counter. In the hallway near the nurse's station Resident #22 was ambulating independently. An interview with the 11PM-7AM charge nurse, Licensed Practical Nurse (LPN) #3 on 12/16/20 at 6:45 AM identified at times she leaves the medication storage room propped open. LPN #3 indicated she had gone down the hall to bring the hoyer lift to a nurse aide. An interview with the former Director of Nursing, (DON) #1, on 12/16/20 at 6:46 AM identified LPN #3 should always have the medication room door closed and locked and the medication carts should be locked if the nurse was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-12-21 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility documentation, facility policy review, and interviews for one sampled resident (Resident #10) who was reviewed for the utilization of adaptive equipment during meals, the facility failed to provide the resident with a special beverage cup to maintain promote, or improve their ability to eat or drink independently. The findings include: Resident #10's diagnoses included Alzheimer's disease, non-Alzheimer's dementia with behavioral disturbances, ataxic gait, and dysphasia (difficulty or discomfort with swallowing). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #10 rarely or never made decisions regarding tasks of daily life and required extensive one (1) person assistance with eating. The resident care plan dated 9/12/20 identified altered nutrition, impaired hydration, inadequate intake related to impaired cognition. Interventions directed to provide set up of meals, provide prompting, cueing as needed, and feed during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-12-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documentation, facility policy review, and interviews, the facility failed to implement infection control techniques to prevent the possible transmission of COVID-19. The findings include: An interview with the former Director of Nursing (DON) #1, on 12/14/ 20 at 10:00 AM identified all residents on the secured dementia unit were on Droplet/Contact precautions due to COVID-19 exposure. DON #1 indicated that all staff were required to wear a face shield, surgical mask, isolation gown and gloves when entering resident rooms, and to remove when exiting resident rooms. 1. Observations on the secured dementia unit on 12/14/20 at 11:50 AM identified a nurse aide, Nurse Aide (NA) #7, stood near the resident rooms with a box of surgical masks while NA #3 was observed to enter resident room and apply a surgical mask on the resident. NA #3 was observed to enter the rooms of Resident #19, Resident #25, Resident #4, Resident #9 and R #6 without wearing an isolation gown or gloves. NA #3 was observed to apply a face mask to each resident, touching each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-09-11 · tag F0842 — failed to keep accurate, complete medical records — widespreadSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility documentation review, facility policy review, and interviews for all residents (fifty-seven), reviewed for administration, the facility failed to ensure medications were documented during an electronic charting system outage. The findings include: Review of the MARs for all fifty-seven (57) residents, failed to identify medications were documented during the 11:00 PM to 7:00 AM shift on 9/7in to 9/8/2024. Interview with the DON on 9/11/2024 at 1:15 PM identified on the 11:00 PM to 7:00 AM shift on 9/7 to 9/8/2024, the electronic charting system went down, and the nurses were not able to document the medications. The DON stated the facility was unable to provide any form of verification that the medications were administered. Subsequent to surveyor inquiry, the DON indicated the facility will ensure paper documentation will be initiated upon the next reported outage to ensure documentation is complete. Review of the facility undated PCC (point click care) eMAR Downtime Policy directed in part, for an unplanned downtime, directs staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy, and interviews, the facility failed to ensure the laundry room where clean linen was stored was free of dust. The findings include: A tour of the laundry area with the Laundry Supervisor on 5/16/23 at 9:48 AM identified two fans attached to the wall in the washer room, the fans were blowing air and appeared to have a heavy buildup of dust and debris. The folding room also contained a fan attached to the wall that was on and was lightly covered with dust and debris blowing over uncovered clean clothing and linens. Further observations in the folding room identified a paper-like item hanging and blocking a ceiling vent that was surrounded by dust and debris. The blocked vent was located above uncovered clean laundered clothing and linens. In addition, the wall adjacent to the folding table that contained clean laundry had a light covering of dust and debris. Interview with the Laundry Supervisor on 5/16/23 at 9:48 AM identified that the grey matter was lint, and she could not identify the last time the fans were cleaned. Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$41,203 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $12,624 — penalty dated 2025-05-06
- $28,579 — penalty dated 2024-08-08
- Medicare payment denial — starting 2024-05-22 for 26 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.3 | -1.3 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 2 of 5 | 2.5 | -0.5 vs chain |
The other 19 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FOLEY, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; CORPORATE OFFICER | 100% | since 10/01/1985 |
| RYAN, LISA | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2016 |
| FOLEY, BRENDAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 04/13/2015 |
| VESS, RYAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 03/15/2013 |
| APPLE HEALTH CARE, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/1985 |
CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $674K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075231. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.