Apple Rehab Uncasville
5 Richard Brown Drive, Uncasville, CT 06382 · For profit - Corporation · 130 certified beds · (860) 848-8466 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2024
- it has 4 actual-harm citations
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $16,065 in federal fines (most recent 2024-02-05)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.8% | 18.0% | 15.4% | typical |
| Long-stay residents who lose too much weight | 6.4% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.4% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 21.2% | 22.3% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.2% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.4% | 16.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.4% | 17.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 68.3% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.0% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.2% | 24.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.7% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 15.5% | 69.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.6% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 10.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.44 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.87 | 1.46 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 62.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.4%CMS range 39.4–67.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.4%CMS range 6.3–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 62.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 59.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 5.1–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 115.1 residents a day — about 89% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.551 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.31 on weekdays — 14% thinner on weekends. RN hours go from 0.66 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 14 most serious are shown; the remaining 28 are one tap away and print in full.
- Actual harm · G2024-03-14 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #236) reviewed for pain, the facility failed to administer pain medication for a resident whose pain level was assessed at a severe level of pain. The findings include: Resident #236's diagnoses included cellulitis of left leg, cellulitis of right leg, Type 2 diabetes mellitus with diabetic chronic kidney disease. The care plan dated 3/9/24 identified Resident #236 was at risk for pain/discomfort and noted that pain may impact mobility, mood (anxiety, depression), behaviors, sleep, ADL functioning, and relationships with others. Care plan interventions directed medication(s) as ordered, skilled assessment of pain symptoms: location, type, duration, frequency, intensity, factors that exacerbate and relieve pain. admission physician's orders dated 3/9/24 directed to assess pain every shift using the pain of scale 010 0: no pain 1-2: mild pain 3-4: minimal pain 5-6: moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Icited before2023-08-08 · tag F0600 — failed to protect residents from abuse and neglect — widespreadProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, observations, interviews, and policy reviews, the facility failed to ensure adequsate staffing levels to protect the residents' right to be free from neglect for thirty (31) residents who required assistance with turning, repositioning, transfers and incontinent care, (Resident #1, 2, 3,4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, and 31). The findings include: a. Resident #1 had diagnoses that included mild cognitive impairment and brain cancer. A quarterly Minimum Data Set assessment (MDS) dated [DATE] identified that the resident had severe cognitive impairment, required total dependence with Activities of Daily Living (ADSL's), including bed mobility, was at risk for pressure ulcers, and was always incontinent of bowel and bladder. A care plan dated 7/10/23 identified that the resident needed staff assistance with ADL's with an intervention to receive incontinent care per facility policy. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Icited before2023-08-08 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, observations, interviews, and policy reviews, for thirty (31) residents who required assistance with turning, repositioning, transfers and incontinent care, (Resident #1, 2, 3,4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, and 31), the facility failed to ensure adequate staffing levels to meet the needs of the residents. The findings include: a. Resident #1 had diagnoses that included mild cognitive impairment and brain cancer. A quarterly Minimum Data Set assessment (MDS) dated [DATE] identified that the resident had severe cognitive impairment, required total dependence with Activities of Daily Living (ADSL's), including bed mobility, was at risk for pressure ulcers, and was always incontinent of bowel and bladder. A care plan dated 7/10/23 identified that the resident needed staff assistance with ADL's with an intervention to receive incontinent care per facility policy. A physician's order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2019-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 2 sampled residents reviewed for falls (Resident #107), the facility failed to ensure two staff were utilized during a transfer that resulted in an injury, and/or for 1 resident reviewed for smoking (Resident #53), the facility failed to properly complete a quarterly and/or yearly smoking assessment per facility policy and/or for 1 of 1 sampled resident with behaviors of opening the medication cart (Resident #409), the facility failed to ensure medication was secured. The findings include: 1. Resident #107's diagnoses included transient cerebral ischemic attack, cerebrovascular disease and left sided hemiparesis and hemiplegia. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #107 was without cognitive impairment and required the extensive assistance of two staff with transfers. a. The Resident Care Plan (RCP) dated 10/15/18 identified a risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #120) reviewed for dignity, the facility failed to provide care in a dignified manner when the resident needed to use the bathroom and the nurse aide told the resident to urinate in the diaper. The findings include:Resident #120's diagnoses included bradycardia (slow heart rate), pacemaker placement and high blood pressure. A physician's order dated 6/17/25 directed: may transfer the resident with assist of one with a rolling walker.The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #120 was cognitively intact, required the assistance of one with a walker for toileting and transfers.The investigation (accident and incident report) dated 6/25/25, identified NA #2 instructed Resident #120 to urinate in the diaper, if the resident couldn't wait for assistance.A facility One to One Inservice Record indicated NA #2 was in-serviced regarding using the phrase diaper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for two (2) of four (4) residents (Resident #1 and #2) reviewed for medication administration, the facility failed to ensure licensed nursing staff observed the residents consume prescribed medications prepared by the licensed nursing staff prior to exiting the room. The findings include: 1. Resident #2 's diagnoses included adult failure to thrive, anemia (when the blood doesn't have enough healthy red blood cells and hemoglobin to carry oxygen all throughout the body) and atrial fibrillation (irregular heartbeat). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had intact cognition (Brief Interview for Mental Status (BIMS) score of 14), required setup assistance for eating and supervision assistance for bed mobility and transfers. The Resident Care Plan (RCP) dated 3/13/25 identified Resident #2 was at risk for pain and discomfort which may impact mobility, mood, behaviors, sleep,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for falls, the facility failed to follow physician's orders to have two-half siderails and padded siderails on the bed . The findings include: Resident #1's diagnoses included Alzheimer's disease with late onset (a type of dementia that affects memory, thinking and behavior), dementia with behavioral disturbances, age-related cataract (clouding of the normally clear lens of the eye that can cause blurry vision), bilateral sensorineural hearing loss (permanent hearing loss caused by damage to the inner ear or the nerve from the ear to the brain) and difficulty in walking. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Staff Assessment for Mental Status conducted identifying long and short-term memory problems and was able to recall staff names and faces only indicative of moderately impaired cognition and required staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for nursing documentation, the facility failed to ensure a complete and accurate medical record for a resident when staff documented that side rail and side rail padding interventions were in place that were identified to not be in place per physician's orders. The findings include: Resident #1's diagnoses included Alzheimer's disease with late onset (a type of dementia that affects memory, thinking and behavior), dementia with behavioral disturbances, age-related cataract (clouding of the normally clear lens of the eye that can cause blurry vision), bilateral sensorineural hearing loss (permanent hearing loss caused by damage to the inner ear or the nerve from the ear to the brain) and difficulty in walking. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Staff Assessment for Mental Status conducted identifying long and short-term memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, and interviews for one (1) of three (3) sampled residents (Resident #4) who were reviewed for an omission of medications, the facility failed to ensure medications were administered in accordance with the physician's order. The findings include: Resident #4's diagnoses included cerebral vascular infarction (a stroke), congestive heart failure, hypertension, and depression. The annual Minimum Data Set assessment dated [DATE] identified Resident #4 had memory recall deficits, rarely or never made decisions regarding tasks of daily life, was dependent on staff for activities of daily living, and had a feeding tube, gastrostomy tube (G-tube), for nutritional approaches. The Resident Care Plan dated 12/21/24 identified cardiovascular disease, at risk for a heart attack, chest pain, or stroke and depression. Interventions directed to administer medications as prescribed. Physician orders dated 1/2/25 directed to administer a medication to treat high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-16 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of misappropriation of a resident's personal property, the facility failed to ensure a resident's medication was not removed from the facility by a licensed nurse. The findings include: Resident #1's diagnoses included cellulitis of the right and left lower limbs, anxiety, peripheral neuropathy, type 2 diabetes mellitus, and end stage renal disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 made reasonable and consistent decisions regarding tasks of daily life. The Resident Care Plan dated 3/28/24 identified Resident #1 took medications to help manage pain from the bilateral leg wounds. Interventions directed to administer medications as ordered, activity as tolerated, monitor pain level with pain scale, and monitor for adverse effects of the medications. A physician's order dated 3/10/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility policies, and interviews, the facility failed to review the infection prevention control program policies and procedures at least annually, failed to provide documentation that the Infection Control Surveillance and Safety rounds were conducted on a quarterly basis, and failed to provide documentation that monthly infection reports or analysis of infection trends within the facility were completed, along with quarterly reports in 2022 and 2023 . The findings include: 1. Review of the facility's Infection Control Program Policies and Procedure manual for the past two years with the DNS (former IP and currently oversees the IP program) on 3/12/24 at 12:19 PM identified that the policies and procedures manual was reviewed on 7/18/23, and 1/1/24, but failed to provide any documentation that the Infection Control Program Policies and Procedure manual was reviewed in 2022. Interview with the DNS on 3/12/24 at 12:19 PM identified that the policy and procedures manual should be reviewed annually, and it's the responsibility of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-14 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility policy and interviews, the facility failed to ensure that a review of the antibiotic stewardship program including antibiotic usage, and audit tool results were presented at the quarterly medical staff meetings. The findings include: Review of the antibiotic stewardship program for the past two years with the DNS former IP and currently oversees the IP program) on 3/12/24 at 12:19 PM failed to identify any documentation related to monthly review of the antibiotic stewardship program for the period of January 2023 to June 2023. The facility also failed to provide documentation that a quarterly review of antibiotic usage for 2022 and 2023 was presented at the quarterly medical staff meeting. A review of the Review of the Medical Staff Meeting agendas for all the quarters in 2022 and 2023, the documentation provided by the facility failed to identify any topics related to infection control and antibiotic usage/antibiotic stewardship program within the facility that was presented at the Medical Staff Meeting by the Infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-14 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility documentation, review of facility policy, and interviews the facility failed to have a consistent designated Infection Preventionist (IP) with the required specialized training in infection control, that was responsible for the facility's Infection Control Program in 2022 and 2023. The findings include: Interview with the DNS on 3/12/24 at 12:19 PM identified that she was the Infection Preventionist at the facility starting in July of 2023 until December of 2023. The DNS further added that her role was changed to DNS on December 22, 2023, and that she currently oversees the program until the newly hired nurse for the Infection Preventionist position completes the required specialize training. Interview with Human Resources on 3/13/24 at 10:19AM identified and provided a total of 3 nurses who worked in the position of an IP prior to the DNS in the years of 2022 and 2023. Human Resources identified RN #8 with a date of hire of 5/16/23 and termed on 5/26/23, RN #9 with a date of hire of 12/6/21 and termed on 4/25/2022, and RN #10 with a date of hire of 7/19/22 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation review of facility policy and interviews for one sampled resident (Resident #286) who had an indwelling urethral catheter, the facility failed to develop a comprehensive care plan to address the specific type of catheter, how often the catheter should be changed, the size of the balloon to be used with the catheter, and the general care of the catheter as it relates to the resident. The findings included: Resident #286 was admitted to the facility on [DATE]. Resident diagnoses included Type II diabetes mellitus with diabetic polyneuropathy, above the knee right side amputation, neuromuscular dysfunction of the bladder, and renal dialysis. The quarterly Minimum data set (MDS) assessment dated [DATE] identified Resident #286 had intact cognitive status, had an indwelling Foley catheter, and was dependent on staff for mobility, transfers, and personal care. The care plan dated 3/6/2024 identified Resident #286 required staff assistance with activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · Dcited before2024-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #236) with a recent history of smoking, the facility failed to administer a nicotine patch for a newly admitted resident. The findings include: Resident #236 diagnoses included cellulitis of left leg, cellulitis of right leg, Type 2 diabetes mellitus with diabetic chronic kidney disease, and tobacco use. The admission Minimum Data Set assessment dated [DATE] identified Resident #236 had intact cognition, required extensive assistance with bed mobility, and was independent to eat. The Resident Care Plan dated 3/11/24 identified prior to admission Resident #236 was actively smoking in the community. Interventions directed to offer to obtain a MD order for nicotine patch, nicotine gym or nicotine lozenges. A physician's order dated 3/9/24 directed to apply NicoDerm CQ 24hr 21mg 1 patch transdermal one time a day for and remove per schedule. Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #286) reviewed for accidents, The facility failed to ensure that the resident was transferred safely via mechanical lift. The findings include: Resident #286's diagnoses included type II diabetes mellitus with diabetic polyneuropathy, above the knee right side amputation, neuromuscular dysfunction of the bladder, morbidly obese and renal dialysis. The Nursing admission assessment dated [DATE] identified Resident #286 required a total mechanical lift transfer with the assistance of two staff. The quarterly Minimum data set (MDS) assessment dated [DATE] identified Resident #286 had intact cognition, was dependent on staff for mobility, transfers, and personal care and had an indwelling urinary catheter in place. Review of the social services quarterly assessment dated [DATE] identified Resident #286 utilized a mechanical lift and an electric wheelchair for mobility. The care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, policy, and interviews for three of three sampled residents (Residents #1, #2 and #3) who were reviewed for an allegation of neglect, the facility failed to ensure a Registered Nurse assessment was conducted after incontinent care had been delayed. The findings include: 1. Resident #1's diagnoses included Alzheimer's disease and dementia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was dependent on staff with toileting, personal hygiene, turning and repositioning when in bed, was always incontinent of bowel and bladder and was at risk of developing pressure ulcers or injuries. The Resident Care Plan dated 11/29/23 identified Resident #1 was incontinent of bowel and bladder related to compromised mobility. Interventions directed to check for dryness frequently during waking hours. The care plan identified Resident #1 was at risk for skin breakdown due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for three of three sampled residents (Residents #1, #2 and #3) who were reviewed for an allegation of neglect, the facility failed to check and provide incontinent care during the 7AM-3PM shift in accordance with facility policy. The findings include: 1. Resident #1's diagnoses included Alzheimer's disease and dementia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was dependent on staff with toileting, personal hygiene, turning and repositioning when in bed, was always incontinent of bowel and bladder and was at risk of developing pressure ulcers or injuries. The Resident Care Plan dated 11/29/23 identified Resident #1 was incontinent of bowel and bladder related to compromised mobility. Interventions directed to check for dryness frequently during waking hours. The care plan identified Resident #1 was at risk for skin breakdown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for two (2) of two (2) residents, (Resident #1 and #2) reviewed for abuse, the facility failed to ensure conserved residents unable to provide consent were free from sexual abuse. The findings include: 1. Resident #1 was admitted to the facility with diagnoses that included dementia, major depressive disorder and macular degeneration. Review of the Court of Probate document identified Resident #1 was appointed a conservator of person and estate on 9/19/19. A physician's order dated 12/17/22 directed transfers and ambulation with assistance of one with rolling walker due to fall risk. The care plan dated 8/15/23 identified Resident #1 had impaired memory and cognition due to dementia with interventions that included to allow Resident #1 to keep familiar items from home in his/her room, administer medications as ordered and when possible, maintain consistent caregivers. The quarterly MDS dated [DATE] identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-08 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and procedures, and interviews for 8 of 8 residents (Resident #'s 32, 33, 34, 35, 36, 37, 38, and #39) reviewed for physician's visits, the facility failed to ensure physician orders were signed and dated. The findings include: 1. Resident #32 was admitted to the facility with diagnoses that included dementia, schizophrenia, and major depressive disorder. The care plan dated 5/4/23 identified Resident #32 took medications to help alleviate adverse behaviors with interventions that included to administer his/her medication as prescribed. The annual MDS dated [DATE] identified Resident #32 had severely impaired cognition, was independent for activities of daily living (ADL's) and received antidepressants for the last seven days. Although review of the electronic clinical record identified active orders for the month of August 2023, the electronic record and resident's hard chart failed to identify the orders were signed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-08 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and procedures, and interviews, the facility failed to provide a homelike and sanitary environment and complete environmental rounds per policy. The findings include: Observations conducted on 7/19/23 during the time of 9:30 AM - 10:30 AM identified the following: 1. room [ROOM NUMBER] observed with damage to walls and exposed drywall underneath the window, two corners damaged with the wall peeling out without a trim edge on the corner of the walls. 2. room [ROOM NUMBER] observed with damage to the wall and exposed drywall, paint chipping and glue residue from where bottom floor trim piece was removed. 3. room [ROOM NUMBER] observed with severe damage to the wall behind the bed with large holes and dry wall damage. 4. room [ROOM NUMBER] observed with wall damage and drywall damage underneath the window with large black scuffed circles throughout the wall. Review of the Maintenance Log failed to identify the above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of facility policy, and interviews for one of three sampled residents (Resident #183) reviewed for skin integrity, the facility failed to ensure weekly skin assessments were completed with the findings documented on the weekly body audit form according to physician's orders. The findings include: Resident #183's diagnoses included acute respiratory failure, anoxic brain damage, schizoaffective disorder, adjustment disorder with mixed anxiety, depressed mood, psychoactive substance abuse and history of falling. A physician's order dated 1/19/21 directed to perform body audits by a licensed nurse every week on shower day and document on the body audit form. The admission Minimum Data Set assessment dated [DATE] identified Resident #183 rarely or never made decisions regarding tasks of daily life, required one person assistance with turning and repositioning while in the bed and had no open areas. The Resident Care Plan dated 2/2/21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-07 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation and interviews, the facility failed to ensure the Director of Nurses did not serve in the role of charge nurse when the average daily census was greater than sixty. The findings include: The census on 11/22/2021 was 81 residents with a facility capacity of 130 residents. Although the DNS was scheduled to work 40 hours weekly in the role of DNS, the schedule reflected the following: • On 11/22/2021 the DNS worked as a charge nurse from the hours of 5:00 AM to 7:00 AM. • On 11/23/2021 she worked as the charge nurse on the 3:00 PM to 11:00 PM shift. • On 11/29/2021 the DNS worked from 7:00 AM to 11:00 PM as the charge nurse. Interview on 11/29/2021 at 3:15 PM with the DNS identified the facility was short staffed as her reason for having to work outside of her DNS position as a charge nurse. Interview on 11/29/2021 at 3:35 PM with the Corporate Nurse and the Administrator identified that they are aware of staffing shortages and are working toward changes. On 11/30/2021 at approximately 11:20 AM, a second interview with both the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and staff interviews for one of two sampled residents (Resident #52) reviewed for accidents and one of two sampled residents (Resident #180) reviewed for accident hazards (smoking on facility grounds), the facility failed to ensure the mechanical lift sling (Hoyer pad) was inspected and maintained to prevent a strap on the sling from breaking resulting in an injury and failed to ensure that the resident's limbs were supported during a transfer to prevent an injury and failed to ensure that smoking was addressed through the completion of a smoking assessment. The findings include: 1. Resident #52's diagnoses included malignant neoplasm of breast with bone metastasis, spinal stenosis, osteoarthritis, hypertension, diabetes, heart failure, obesity and depression. A quarterly MDS assessment dated [DATE] identified Resident #52 had intact cognition and required total dependence of two staff members for transfers. The care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one of two sampled residents (Resident #51) reviewed for respiratory care, the facility failed to ensure oxygen and nebulizer tubing and masks were changed with documentation to indicate that it was changed as ordered. The findings include: Resident #51 had diagnoses that included congestive obstructive pulmonary disease (COPD), dependence on supplemental oxygen. A physician's order dated 9/23/21 directed to change and label oxygen tubing every week and as needed. A physician's order dated 9/29/21 directed: administer continuous oxygen at 2 liters per minute via mask every shift, obtain oxygen saturation every shift, change oxygen tubing on the night shift weekly on Thursday. The quarterly MDS assessment dated [DATE] identified Resident #51 had intact cognition, was independent with bed mobility and locomotion on the unit and utilized oxygen therapy. The care plan dated 10/19/21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews related to sufficient staffing (Resident #65, Resident #66 and Resident #160) the facility failed to ensure there was adequate staffing to provide timely care for assistance to the bathroom, medication administration and meals in the dining room. The findings include: 1. Resident #65's diagnoses included pulmonary fibrosis, chronic obstructive pulmonary disease, macular degeneration and glaucoma. The bladder elimination assessment dated [DATE] identified that Resident #65 was occasionally incontinent of bladder on all shifts. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #65 was moderately cognitively impaired and required extensive assistance with toileting. Additionally, Resident #65 was occasionally incontinent of urine. A physician's order dated 6/28/19 directed as a for your information (FYI) to provide frequent incontinent care. The Resident Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, facility policy and interviews the facility failed to ensure appropriate food temperatures were maintained when serving from a portable steam table. The findings include: Observation of meal service on the Upper level on 7/24/19 at 12:35 PM identified the temperature for the turkey burger that was obtained from the steam table by the Dietary department revealed a temperature of 118 degrees Fahrenheit and the cooked carrots temperature was 115 degrees Fahrenheit. Interview with the Head Chef on 7/24/19 at 12:42 PM identified that he/she cooks the food to 165 degrees Fahrenheit and does not know the reason there was a drop in the temperature with the steam tables plugged in during service. Observation on 7/24/19 at 12:46 PM identified the Lower level steam table was just finishing with serving. Sequential temperatures taken at the steam table with surveyor and Head Chef thermometers revealed carrot temperature of 130 degrees Fahrenheit, turkey burger at 115 degree Fahrenheit, and the ravioli at 162 degrees Fahrenheit. Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-25 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility policy for 2 of 3 residents reviewed for Advanced Directives (Resident #9 and Resident #46), the facility failed to ensure the change in code status was reflected on the physician orders (Resident #9) and/or failed to review advanced directives with the resident and/or resident's representative following a re-admission from the hospital (Resident #46). The findings include: 1. Resident #9 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, cognitive and communication deficit and depressive episodes. A significant change Minimum Data Set (MDS) dated [DATE] identified Resident #9 was severely cognitively impaired and required extensive assistance of 2 for bed mobility, transfers, and dressing. A Resident Care Plan dated 2/21/19 identified a problem with cognitive loss. Interventions included to approach warmly/positively, continue to offer recreational activities and to provide validation. Nurse's notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation and interviews for 1 resident reviewed for environmental concerns (Resident #160), the facility failed to ensure a homelike environment. The findings include: Resident #160 was admitted to the facilty on 7/18/19 with diagnoses that included right shoulder surgery, chronic obstructive pulmonary disease, a cerebral vascular accident, fibromyalgia, and right breast cancer. The nursing admission assessment dated [DATE] identified Resident #160 was cogintivley intact, had adequate vision and required supervision with transfers and ambulation. Interview with Resident #160 on 7/22/19 at 1:02 PM identified Resident #160 did not like his/her room and the environment was terrible. Additonally he/she wanted to transfer out of his/her room, and possibly to a different facility. Observation of Resident #160's room on 7/22/19 at 1:02 PM identified the folowing: 1. The wallpaper was peeled and scuffed around the lower perimeter of the entire room. 2. The blind located on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews and review of facility policy for 1 resident reviewed for infections (Resident #86), the facility failed to obtain an Advanced Practice Registered Nurse (APRN) and/or physician's order prior to writing and/or instituting a verbal order according to professional standards. The findings include: Resident # 86's was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, inflammation of the intestines due to Clostridium Difficile(C-Diff), depression and heart disease. The Resident Care Plan (RCP) dated 6/12/19 identified a problem with having an active antibiotic resistant infection and was being treated for C-Diff. Interventions included to obtain lab work as directed by physician orders and to follow up as indicated with the physician. The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #86 had severely impaired cognition and required extensive assistance of one person for personal hygiene. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 1 sampled resident reviewed for incontinence (Resident #65), the facility failed to ensure Resident #65 was assisted to the bathroom in a timely manner. The findings include: Resident #65's diagnoses included pulmonary fibrosis, chronic obstructive pulmonary disease, macular degeneration and glaucoma. A bladder elimination assessment dated [DATE] identified that Resident #65 was occasionally incontinent of bladder on all shifts. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #65 was moderately cognitively impaired and required extensive assistance with toilet use. Additionally, Resident #65 was occasionally incontinent of urine. The Resident Care Plan (RCP) dated 7/11/19 identified a self care deficit, assist with self care tasks due to weakness and impaired mobility. Interventions directed to provide with all needed toiletries. A physician's order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 4 sampled residents (Resident #458) reviewed for Activities of Daily Living (ADL's), the facility failed to ensure placement of adaptive equipment as per physician orders. The findings include: Resident #458's was admitted on [DATE] with diagnoses that included a cerebrovascular accident with right sided hemiparesis and aphasia. The hospital Discharge summary dated [DATE] identified precautions/activity restrictions: Right upper extremity elevation for swelling with a recommendation to keep the right upper extremity elevated with the right Isotoner glove for edema. Review of the facilities admission physician's orders dated 7/18/19 failed to reflect an order to elevate the right upper extremity with the right Isotoner glove for edema (despite instructions from the hospital discharge summary that included to elevate the right upper extremity and apply an Isotoner glove). The baseline…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record and staff interviews for 1 of 3 residents reviewed for nutrition (Resident #13), the facility failed to ensure Resident #13 was provided a lunch meal. The findings include: Resident # 13 was admitted to the facility on [DATE] with diagnoses that included dementia, hypothyroidisn, and dysphagia. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #13 had severe cognitive impairment and required supervision for transfers, ambulation and eating. Additionally, Resident #13 required extensive assistance of one person for dressing, toilet use and personal hygeine. The resident care plan dated 2/14/19 identified Resident #13 had the potential for a nutritional decline with interventions that included to provide Resident #13 with his/her diet as ordered and to provide set up assistance at each meal. The physican's order dated 2/28/19 directed to provide Resident #13 with a Dysphagia Level 3 diet with thin liquids. The individualized resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and interviews for 1 sampled resident reviewed for respiratory care (Resident #81), the facility failed to ensure respiratory care equipment was stored in a sanitary manner. The findings include: Resident #81's diagnoses include chronic obstructive pulmonary disease, dementia, depression, seizures, and heart failure. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #81 had severe cognitive impairment and required extensive assistance of one person for bed mobility, transfers, locomotion, dressing, and personal hygiene. A physician order dated 7/2/19 directed to provide supplemental oxygen at 2 liters per minute via nasal cannula as needed to maintain saturation percentage of oxygen above 90% and to administer an albuterol nebulizer treatment every 4 hours as needed for shortness of breath/wheeze. The Resident Care Plan (RCP) dated 7/3/19 identified Resident #81 had chronic obstructive pulmonary disease. Interventions included to provide oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility policy, and interviews regarding medication storage and labeling, the facility failed to accurately label and provide safe administration of medications. The findings include: 1. Observation of the medication cart on Upper Level Side 2 on 7/23/19 at 1:51 PM identified an opened multiple use vial of Lidocaine without the benefit of a date on it identifying when it was opened. An interview with Licensed Practical Nurse (LPN) #5 on 7/23/19 at 1:53 PM noted all medications for residents should have an opened date on them. 2. Observation of the medication cart on Lower Level Side 1 on 7/23/19 at 2:01 PM identified 4 opened multiple use vials of Lidocaine and a container of Latanoprost eye drops without the benefit of an opened date on the package. Additionally, a Lantus pen 100U/ml was observed to be opened without the benefit of an opened date. An interview with LPN #6 on 7/23/19 at 2:05 PM identified medications should have name/initial and the date opened on them. Review of facility policy regarding medication storage identified once any medication or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-25 · tag F0777 — isolatedProvide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, interviews and review of facility policy for Infection Control, the facility failed to ensure laboratory results were in the clinical record and/or reported to the physician/Advanced Practice Registered Nurse (APRN) in a timely manner (Resident #86). The findings included: Resident # 86's diagnoses included Alzheimer's disease, inflammation of the intestines due to Clostridium Difficile(C-Diff), depression and heart disease. The Resident Care Plan (RCP) dated 6/12/19 identified Resident #86 had an active antibiotic resistant infection and was being treated for C-Diff. Interventions included to obtain lab work as directed by physician orders and to follow up as indicated with the physician. The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 86 had severely impaired cognition and required extensive assistance of one person for personal hygiene. An APRN order dated 7/2/19 directed to test Resident #86 for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, interviews and review of facility policy for Infection Control, the facility failed to store a bedpan in a sanitary manner (Resident #66) and/or report/treat a Multi Drug Resistant Organism (MDRO) in a timely manner (Resident #86) and/or failed to ensure the fingernails of direct care staff were short and trim. The findings include: 1. Resident # 66 was admitted to the facility on [DATE] with diagnoses that included diabetes, amputation of right leg, and peripheral vascular disease. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #66 was cognitively intact, and required extensive assistance of 2 staff for bed mobility, and transfers. Additionally, Resident #66 required extensive assistance of 1 person for dressing and personal hygiene, was occasionally incontinent of bowel, and required limited assistance for toilet use. The individulaized resident assignment (undated) identified an intervention to enourage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-01-22 · tag F0836 — widespreadEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility documentation, and interviews for 7 out of a census of 111 residents who were sampled for identification bracelets, the facility failed to ensure the residents wore an identification bracelet or other form of visible identification. The findings include: Observations of the memory care unit on 1/22/25 at 12:30 PM identified three (3) of five (5) residents sitting in wheelchairs in the dining room with no visible form of identification on. Observations of the upper and lower resident units, recreation area, common areas and rehab area identified multiple residents had no identification bracelets or visible form of identification. Interview with two (2) residents stated they have not been provided with identification name bands. Interview with the Director of Nurses (DON) on 1/22/25 at 1:20 PM identified she was aware a week ago residents were missing name bands, and she thought the issue had been resolved. The DON stated the expectation was that each resident had an identification name band. The DON identified the name bands were a means of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-14 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of policy and interviews, the facility failed to notify the Long-Term Care Ombudsman's office of discharges and transfers within a timely manner. The findings include: Review of the facility's long-term care Ombudsman notification report for the month of September 2023 identified there were eleven residents discharged and/or transferred from the facility. The report identified that the notifications were sent to the Ombudsman's office on 10/6/23 (one day late). Review of the facility's long-term care Ombudsman notification report for the month of October 2023 identified there were twelve residents discharged and/or transferred from the facility. The report identified that the notifications were sent to the Ombudsman's office on 3/11/24 (six days late). Review of the facility's long-term care Ombudsman notification report for the month of November 2023 identified there were twenty-six residents discharged and/or transferred from the facility. The report identified that the notifications were sent to the Ombudsman's office on 1/26/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-14 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, review of facility policy, and interviews for three nurse aides (NA #1, 2, & 3) and failed to complete the background check for LPN #5, the facility failed to complete annual performance reviews. The findings include: Review of the employees' files for NA #1 hired on 7/20/17, NA #2 hired on 8/15/19, and NA #3 hired on 9/07/12, failed to contain annual performance reviews for 2023. Interview on 3/13/24 at 2:36 PM with the Human Resources Director (HRD) identified the performance reviews for NA #1, NA #2, and NA #3 were not completed and the background check for LPN #5 was not found. The HRD identified that she would check with the company who provided the background check, and have one completed and further noted that she keeps the newest registry for the NAs in a binder in her office and the Staff Development Nurse keeps track of the Licenses for nurses. A second interview on 3/14/24 at 9:34 AM with the Human Resources Director identified that performance reviews are completed annually around the anniversary of the employee's hire date. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-02-05 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, policy, and interviews for three of three sampled residents (Residents #1, #2, and #3) who were incontinent of bowel and bladder and dependent on staff for personal hygiene, the facility failed to document in the clinical record when the resident had received incontinent care. The findings include: 1. Resident #1's diagnoses included Alzheimer's disease and dementia. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, was dependent on staff with toileting, personal hygiene, turning and repositioning when in bed, was always incontinent of bowel and bladder and was at risk of developing pressure ulcers or injuries. The Resident Care Plan dated 11/29/23 identified Resident #1 was incontinent of bowel and bladder (varies) related to compromised mobility and inability to manage clothing. Interventions directed to check for dryness frequently during waking hours. The care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-07-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for 1 of 1 sampled resident reviewed for incontinence (Resident #65), the facility failed to complete a quarterly and/or significant change bladder assessment. The findings include: Resident #65's diagnoses included pulmonary fibrosis, chronic obstructive pulmonary disease, macular degeneration and glaucoma. A bladder elimination assessment dated [DATE] identified that Resident #65 was occasionally incontinent of bladder on all shifts. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #65 was moderately cognitively impaired and required extensive assistance with toilet use. Additionally, Resident #65 was occasionally incontinent of urine. A physician's order dated 6/28/19 directed as a for your information (FYI) to provide frequent incontinent care. The Resident Care Plan (RCP) dated 7/11/19 identified a self care deficit, assist with self care tasks due to weakness and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$16,065 in federal fines across 1 penalty.
- $16,065 — penalty dated 2024-02-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 2 of 5 | 2.5 | -0.5 vs chain |
The other 19 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FOLEY, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 100% | since 07/23/2004 |
| SINGH, DEVIKA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/10/2018 |
| VESS, RYAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/15/2013 |
CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075438. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-03-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.