No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Apple Rehab Laurel Woods

451 North High Street, East Haven, CT 06512 · For profit - Corporation · 120 certified beds · (203) 466-6850 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Apr 20251 immediate-jeopardy citation$64,555 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $64,555 in federal fines (most recent 2024-05-31)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
205 Main St · (203) 466-5070 · Call to confirm hours
Pharmacy
Walgreens1.1 mi
157 Main St · (203) 468-9732 · Call to confirm hours
Grocery
418 Main St · (203) 467-3051 · Call to confirm hours
Park
71 Hudson St · (203) 468-3367 · Typically dawn to dusk
Place of worship
409 N High St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased29.3%18.0%15.4%worse
Long-stay residents who lose too much weight7.7%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.7%0.9%typical
Long-stay residents with a urinary tract infection4.1%1.5%2.0%worse
Long-stay residents with depressive symptoms16.2%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.6%3.5%3.3%better
Long-stay residents whose ability to walk worsened28.4%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.8%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine99.1%93.5%95.3%typical
Long-stay residents with pressure ulcers2.9%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control21.8%24.7%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table18.6%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.5%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine61.9%69.7%79.4%worse
Short-stay residents rehospitalized after admission14.2%24.3%22.6%better
Short-stay residents with an outpatient ER visit7.1%10.7%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

73.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 87 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

73.6%U.S. median 51.5%
Got home and stayed home
9.0%U.S. median 10.7%
Went back to hospital
0.26U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF73.6%CMS range 62.7–83.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.0%CMS range 6.3–12.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.4–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.801.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.42
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.56
Total nurse hours/ resident / day
0.24
RN hoursweekends
39.8%
Total nursing turnover
45.5%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 110.4 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.65 on weekdays — 8% thinner on weekends. RN hours go from 0.49 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-01-29)
18
at the previous standard inspection (2024-03-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 12 most serious are shown; the remaining 34 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews for one (1) of three (3) residents, (Resident #1), reviewed for elopement, the facility failed to provide the necessary supervision to a resident who had cognitive impairment, and was at risk for elopement and as a result, the resident eloped from the building unsupervised and wandered off facility property. This failure resulted in a finding of Immediate Jeopardy. The finding included: Resident #1 was admitted to the facility with diagnoses that included dementia, adjustment disorder and delusional disorders. Resident #1 had a power of attorney for care appointed on 5/13/2009. The quarterly MDS dated [DATE] identified Resident #1 had moderately impaired cognition and was independent with ambulation utilizing an assistive device. The care plan dated 2/27/24 identified Resident #1 was at risk for elopement from the building due to an attempt to go out the front door in August 2023, with interventions that included to a wander guard device (a device worn by a resident that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, review of facility documentation, and interviews for 1 of 5 residents (Resident #31) reviewed for staff to resident abuse, the facility failed to ensure Resident #31 was free from abuse and for 3 of 5 residents (Resident #62, Resident #74 and Resident #76) reviewed for resident to resident abuse, the facility failed to ensure adequate supervision was provided for a resident with intrusive behaviors which resulted in physical abuse. The findings include: 1. Resident #31 was admitted to the facility with diagnoses which included dementia, traumatic brain injury, and dysphasia. A physician's order dated 12/16/22 directed when out of bed Resident #31 was to sit in an adaptive tilt in space wheelchair with specialty cushion with bilateral elevating leg rests and a head support via standing mechanical lift with assist of 2. Reposition every 2 hours and sit upright for meals. The annual MDS assessment dated [DATE] identified Resident #31 had severely impaired cognition, was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record and facility policy, for 3 of 3 sampled residents (Resident #8, Resident #24, and Resident #55) reviewed for pressure ulcers, for Resident #8 and Resident #24, the facility failed to wear appropriate Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) high contact care activities, and for Resident #8 and Resident #55, failed to perform appropriate hand hygiene according to infection control practices for Enhanced Barrier Precautions (EBP). The findings include: 1. Resident #8's diagnoses included cellulitis of buttock, obesity, chronic congestive heart failure, atherosclerosis of extremities, and hypertension. The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #8 had a Brief Interview of Mental Status (BIMS) score of 14 indicating intact cognition, required setup or clean-up assistance with eating, and substantial/maximal assistance with toileting and personal hygiene. The Resident Care Plan in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, review of documentation, and facility policy for 1 of 3 sampled residents, (Resident #19) reviewed for abuse, the facility failed to report bruises of unknown origin to the State Agency (SA). The findings include:Resident #19's diagnoses included hyperlipidemia, unspecified sequelae of cerebral infarction, and Post-Traumatic Stress Disorder (PTSD).The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #19 had a Brief Interview of Mental Status (BIMS) score of 12 out of 15 indicating moderate cognitive impairment, was dependent on staff for toileting and shower/bathing self and required substantial/maximal assistance for transfers. The Resident Care Plan (RCP) dated 9/13/24 identified Resident #19 was at risk for falls related to impaired balance. Interventions included staff to put the call bell within reach when the resident was in bed or bedside chair, to receive Physical Therapy (PT)/Occupational Therapy (OT) as ordered, and for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for 2 of 3 sampled residents (Resident #45 and Resident #64) reviewed for Activities of Daily Living (ADL), the facility failed to provide hygiene assistance for staff dependent care. The findings include:1. Resident # 45's diagnoses included diabetes with diabetic neuropathy (nerve damage), muscle weakness and dysphagia (swallowing difficulty).The quarterly Minimum Data Set assessment dated [DATE] identified Resident #45 had a Brief Interview of Mental Status (BIMS) score of 14 indicating no cognitive impairment, and was totally dependent on staff with eating, hygiene, and toileting, and was always incontinent of bowel and bladder.The Resident Care Plan dated 12/30/25 identified Resident #45 required assistance with ADLs due to weakness did not get out of bed, was bed bound at home, and refused showers. Interventions included if care was refused remind the resident of the importance but honor his/her right to refuse, offer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review for 1 of 2 sampled residents (Resident #1) reviewed for accommodation of needs, and for 1 of 4 sampled residents, (Resident #5) reviewed skin conditions, the facility failed to follow physician's orders for air mattresses and additionally, for Resident #5, failed to follow a physician's order for heel offloading (elevation.) The findings include:1. Resident #1's diagnoses included dorsalgia (back pain), malignant neoplasm of skin, and unspecified severe protein calorie malnutrition. The physician's order dated 12/23/25 directed for skin prevention protocol: pressure relieving mattress to be in place every shift. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview of Mental Status (BIMS) score of 10 indicating moderate cognitive impairment, was dependent on staff for dressing and toileting with substantial/maximal assistance needed for transfers. Additionally, Resident #1 had a pressure ulcer/injury, was at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review for 1 of 3 sampled residents (Resident #55) reviewed for pressure ulcers, the facility failed to ensure a pressure-reducing mattress was set per the physician's orders for a dependent resident with wounds. The findings include:Resident #55's diagnoses included multiple sclerosis, abnormal posture, and nonspecific skin eruption.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #55 had a Brief Interview of Mental Status (BIMS) score of 12 indicating moderate cognitive impairment, and was dependent on staff for eating, dressing and transfers. Additionally Resident #55 was always incontinent, was at risk for developing pressure ulcers, had moisture associated skin damage and was receiving skin and ulcer/injury treatments that included a pressure reducing device.Review of the quarterly skin evaluation dated 12/9/25 identified Resident #55 had a Braden Scale (pressure ulcers risk assessment) score of 14 indicating he/she was at high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and policy review for the only sampled resident (Resident #7) reviewed for hemolytic treatments, the facility failed to follow a hemolytic treatment center directive for a fluid restriction and failed to monitor intake/output amounts. The findings include:Resident #7's diagnoses included end stage renal disease, hypertension, and peripheral vascular disease.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview of Mental Status (BIMS) score of 14 indicating intact cognition, was independent with eating and personal hygiene and was receiving hemolytic treatment.The Resident Care Plan dated 1/23/25 identified Resident #7 received hemolytic treatments due to chronic renal disease and was at risk for bleeding, infection, and septic shock. Interventions included fluid restriction as per the physician orders, intake and output as ordered/per policy, and to watch for signs and symptoms of fluid overload and report to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, and facility policy for 1 of 7 sampled residents reviewed for medication administration, the facility failed to ensure that delayed release medications were not crushed resulting in a medication error rate above 5% (11.11%). The findings include:Resident #20's diagnoses included chronic obstructive pulmonary disease, dementia with psychotic disturbance and atherosclerotic heart disease.Physician's orders dated 12/15/25 directed in part, to administer Aspirin 81 mg Delayed Release (DR) tablet orally daily, Depakote 250 mg DR orally daily, and Pantoprazole 20 mg DR orally 2 times a day.Observation on 1/21/26 at 9:33 AM with LPN #1 during medication administration identified Resident #20's medications were in a plastic cup and upon administration, Resident #20 was asked if s/he would like her/his medications crushed, s/he replied yes. LPN #1 donned gloves, placed the 3 morning medications in an envelope, crushed the contents, and then placed them in applesauce and administered the medications to Resident #20. During a subsequent review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of the clinical record, facility policy, and interviews during a review of medication storage for 1 of 3 medication carts, for the only sampled resident (Resident #85) reviewed, the facility failed to ensure expired medications were disposed of properly and not administered after the expiration date. The findings include:Resident #85's diagnosis included osteomyelitis and type II diabetes mellitus.A physician's order dated 12/19/25 directed Insulin Lispro Subcutaneous Solution Pen-injector 100 UNIT/ML (Insulin Lispro), inject per a sliding scale, subcutaneously, 3 times a day for diabetes mellitus.Observation on 1/22/26 at 10:34 AM, of the medication cart located at the nurse's station, identified Resident #85's Lispro insulin flex pen was dated 12/19/25. Interview with LPN #4 identified that the resident's insulin was used as needed for coverage and hasn't been administered lately.Review of the January Medication Administration Record (MAR) identified that Lispro insulin was administered per the sliding scale on 1/17/26, 1/18/26, 1/19/26 and 1/20/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-30 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of four (4) residents (Residents #1, 2, 3 and 4) reviewed for resident-to-resident abuse, the facility failed to ensure the residents were monitored for injuries, mood and behaviors after resident-to-resident abuse incidents. The findings include: 1. Resident #1's diagnoses included vascular dementia, anxiety disorder, history of a traumatic brain injury and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of seven (7) indicative of severely impaired cognition and was independent with bed mobility, transfers and ambulation. The MDS identified Resident #1 exhibited no behaviors. The Resident Care Plan (RCP) dated 10/21/24 identified Resident #1 was involved in a resident-to-resident altercation on 10/21/24 and he/she hit another resident in the face. Interventions included completing a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from misappropriation when a staff member obtained the resident's phone, gained account access, and transferred money. The findings include: Resident #1's diagnoses included acute respiratory failure with hypercapnia (when the body can't remove excess carbon dioxide from the bloodstream causing it to build up) and cognitive communication deficit. The Nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented with good memory recall and required a two (2) person assist for transfers and ambulation and was independent with bed mobility and positioning. The baseline Resident Care Plan (RCP) dated 2/14/25 identified Resident #1 required assistance with Activities of Daily Living (ADLs). Interventions included utilizing a walker when ambulating. Review of the Resident Personal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · D2025-04-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to fully investigate an allegation of misappropriation of money to include obtaining statements from the accused, other staff, other residents and/or resident representatives to ensure all residents were free from misappropriation in accordance with facility policy. The findings include: Resident #1's diagnoses included acute respiratory failure with hypercapnia (when the body can't remove excess carbon dioxide from the bloodstream causing it to build up) and cognitive communication deficit. The Nursing admission assessment dated [DATE] identified Resident #1 was alert and oriented with good memory recall and required a two (2) person assist for transfers and ambulation and was independent with bed mobility and positioning. The baseline Resident Care Plan (RCP) dated 2/14/25 identified Resident #1 required assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for personal care and assistance, the facility failed to ensure documentation was complete in the clinical record. The findings include: Resident #2's diagnoses included type 2 diabetes mellitus with hyperglycemia (elevated blood sugar levels), congestive heart failure (when the heart cannot pump blood efficiently enough to give your body a normal supply), obesity and muscle weakness. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Mental Interview for Mental Status (BIMS) of eight (8) indicative of moderately impaired cognition and required setup assistance with eating, substantial assistance with toileting hygiene, showering/bathing self, personal hygiene, bed mobility and transfers. Additionally, it identified that Resident #1 had an indwelling urinary catheter (a thin, flexible tube inserted into the bladder through the urethra to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of staff to resident abuse, the facility failed to ensure Resident #1 was not verbally abused by staff. The findings include: Resident #1's diagnoses included schizoaffective disorder, cognitive communication deficit, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had some memory recall deficits, had not exhibited behavioral symptoms, and was dependent on staff for toileting. The Resident Care Plan dated 2/20/25 identified Resident #1 required assistance with incontinent care. Interventions directed to assist the resident with incontinent care timely and assist the resident in and out of bed during the day. The Facility Reported Incident form dated 3/2/25 identified at 3:40 PM Resident #1 reported having an interaction with an 11PM-7AM nurse aide, Nurse Aide (NA) #1, on 3/2/25 that upset…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for an allegation of staff to resident verbal abuse, the facility failed to report the allegation of verbal abuse to the Administrator and/or designee within two (2) hours after the event was reported by the resident to facility staff. The findings include: Resident #1's diagnoses included schizoaffective disorder, cognitive communication deficit, and anxiety. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had some memory recall deficits, had not exhibited behavioral symptoms, and was dependent on staff for toileting. The Facility Reported Incident form dated 3/2/25 identified at 3:40 PM Resident #1 reported having an interaction with an 11PM-7AM nurse aide, Nurse Aide (NA) #1, on 3/2/25 that upset him/her. Resident #1 requested that NA #1 no longer provides care for him/her. The nurse's note dated 3/3/25 at 2:02 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-12-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for Leave of Absence (LOA), the facility failed to ensure a resident who is dependent on staff for transfers, Activities of Daily Living (ADLs) and severely impaired cognition was accompanied to a medical appointment out in the community, resulting in the resident being dropped off at the wrong location, then dropped off by an unknown person to the emergency department. The findings include: Resident #1 had diagnoses that included mild cognitive impairment, seizures, diabetes mellitus, peripheral vascular disease, and bipolar disorder. The clinical record failed to identify an LOA order. The quarterly MDS dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five (5) indicative of severely impaired cognition, has impaired vision, dependent with ADLs and transfers. The care plan dated 10/8/24 identified Resident #1 needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for abuse, the facility failed ensure the resident was free from mistreatment. The findings include: Resident #1 was admitted with diagnoses that included stroke with resultant left sided hemiplegia (inability to move the left side of the body), anxiety and depression. An admission MDS assessment dated [DATE] identified that Resident #1 was alert and oriented, and was independent for transfers and mobility with a wheelchair. The RCP dated 6/11/2024 identified Resident #1 was in the facility for short term rehabilitation and needed orientation to facility and new surroundings. The RCP directed to check in to see if there was anything to assist adjustment to new environment and to be aware of mood and behaviors. A facility incident report dated 8/19/2024 accident and investigation report dated 8/19/2024 at 11:00 AM identified an allegation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for three (3) of four (4) residents (Resident #1, Resident #3, and Resident #4) reviewed for elopement risk, the facility failed to complete the elopement risk assessment in a timely manner in accordance with facility policy. The findings include: 1. Resident #1 was admitted to the facility with diagnoses that included dementia, adjustment disorder and delusional disorders. An elopement risk evaluation dated 8/24/23 identified Resident #1 was at risk for elopement (8 months since the last assessment was completed). A physician's order dated 1/20/24 directed wander guard to left ankle and under seat of rolling walker, check placement every shift and check function every night shift. The quarterly MDS dated [DATE] identified Resident #1 had moderately impaired cognition and was independent with ambulation with a device. The care plan dated 2/27/24 identified Resident #1 was at risk for elopement from the building due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, facility policy, and interviews the facility failed to ensure the facility exit doors equipped with a wander guard system were checked daily. The findings include: Review of the accident and incident form (A&I) dated 5/19/24 identified on 5/19/24 at 6:15 PM Resident #1 was found outside walking towards the police station. Resident #1 was wearing his/her wander guard on his/her right ankle. The wander guard was tested, and the front door alarmed but did not lock. Review of the audit forms for facility doors for the month of May 2024 identified on the weekends; 5/4/24, 5/5/24, 5/11/24, 5/12/24, 5/18/24 and 5/19/24 (day of event) there were no door checks completed and documented. Interview with RN #1 on 5/22/24 at 12:43 PM identified when Resident #1 was brought back into the facility she tested the front doors with three (3) wander guards and the door alarmed but did not lock. RN #1 identified she did not call maintenance because she was informed the team would take care of it in the morning. Interview with Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews for 6 of 7 personnel files reviewed, the facility failed to conduct required background checks for newly hired licensed nurses and certified nurse aides prior to hire. The findings include: Review of NA #2's personnel file identified that she was hired on 9/1/21 and failed to contain documentation that the required background checks were completed. Review of NA #4's personnel file identified that she was hired on 9/2/22 and failed to contain documentation that the required background checks were completed. Review of RN #7's personnel file identified that she was hired on 7/18/20 and failed to contain documentation that the required background checks were completed. Review of LPN #10's personnel file identified that she was hired on 3/29/23 and failed to contain documentation that the required background checks were completed, including fingerprinting.1. Employee File for LPN #8 identified he started working for the facility on 12/27/22 and was terminated on 2/20/23 with the last day worked on 2/15/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility documentation, facility policy, and interviews reviewed for Dietary Services , the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The findings include: A tour of the Kitchen on 3/7/24 at 9:10 AM with [NAME] #1 identified in the walk in refrigerator; 4 pancakes in a zip lock bag not labeled or dated, 2 large rectangle deep metal pans on 3/4 full of salad mix and one almost empty salad mix neither was not labeled or dated, a large rectangle deep metal pan a third full with scoop marks out of the puree pancake mix not labeled but dated 2/29, a large rectangle deep metal pan with puree eggs not labeled but dated 3/3, a square deep metal pan half full with a brown liquid appeared jelly thickness not labeled or dated, 3 large plastic containers with green lids with dices fruit were not labeled or dated, 15 chocolate chip cookies in a plastic bag were not labeled or dated, and a pie with tin foil over the top with some missing was not labeled or dated. Interview with the [NAME]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 26 residents (Resident #43 and Resident #315) reviewed for advance directives, the facility failed to accurately document the resident's life support choices and/or failed to ensure advanced directives were reviewed with a newly admitted resident. The findings include: 1. Resident #43 was admitted to the facility on [DATE] with diagnoses which included enterocolitis due to clostridium difficile, hemiplegia and hemiparesis following cerebrovascular disease, and heart failure. The signed advance directive consent form dated [DATE] identified the conservator of Resident #43's choice regarding life support systems elected for Resident #43 to receive cardiopulmonary resuscitation (CPR). The admission MDS assessment dated [DATE] identified Resident #43 had severely impaired cognition. The hospital Discharge summary dated [DATE] identified Resident #43 was admitted to the hospital on [DATE]; on [DATE] a meeting was held with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #66) reviewed for pressure ulcers, the facility failed ensure the APRN/physician and resident representative were notified, of a newly identified skin blister, in a timely manner.The findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses which included dementia, severe protein-calorie malnutrition, and adult failure to thrive. The annual MDS assessment dated [DATE] identified Resident #66 had severely impaired cognition, was at risk for developing pressure ulcers/injuries, was always incontinent of bowel and bladder, and was dependent on staff for chair/bed-to-chair transfers and rolling left to right. The care plan dated 1/26/24 identified Resident #66 was at risk for alterations in skin integrity related to incontinence of bowel and bladder, severe malnourishment, and failure to thrive. Interventions included to inspect skin for signs and symptoms of breakdown including bruising,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, and interviews for one resident (Resident #20) reviewed for misappropriation of resident property, the facility failed to ensure the resident was free from misappropriation of an ordered (Scheduled II Controlled Drug) medication. The findings include: Resident #20 was admitted to the facility in December 2022 with diagnoses which included Alzheimer's disease, vascular dementia with behavioral disturbance, and vascular dementia with agitation. Review of the Controlled Substance Disposition Record (CSDR) dated 5/19/23 for Morphine Sulfate 100 mg/5 ml Solution take 0.25 ml (5 mg total) by mouth every 3 hours as needed for moderate pain or severe pain and shortness of breath. Maximum daily amount of 40 mg. Review of the Controlled Substance Disposition Record (CSDR) dated 5/19/23 for Morphine Sulfate 100 mg/5 ml Solution for Resident #20. Identified on 12/3/23 at 9:15 AM 0.25 ml was borrowed for another resident with 2 licensed staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #31) reviewed for abuse, the facility failed to ensure the local law enforcement was notified of a staff to resident abuse per facility policy. The finding include: Resident #31 was admitted to the facility with diagnoses which included dementia, tramatic brain injury, and dysphasia. A physician's order dated 12/16/22 directed when out of bed Resident #31 was to sit in an adaptive tilt in space wheelchair with specialty cushion with bilateral elevating leg rests and a head support via standing mechanical lift with assist of 2. Reposition every 2 hours and sit upright for meals. The annual MDS assessment dated [DATE] identified Resident #31had severely impaired cognition, was always incontinent of bowel and bladder and required extensive assistance with toileting and eating and required total assistance with personal hygiene, dressing, bed mobility and transfers. Additionally, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #10, #16 and #31) reviewed for care planning, the facility failed to have a comprehensive social worker assessment admission, quarterly, and annual completed timely. The findings include: 1. Resident #10 was admitted to the facility on [DATE] with diagnoses which included atrial fibrillation, anxiety, major depression, and paranoid schizophrenia. Review of the clinical record dated 3/17/22 - 3/14/24 identified 1 social services assessment completed on 1/29/24. The admission assessment dated [DATE] at 1:48 PM identified Resident #10 was transferred from another facility on 3/17/22 at 2:30 PM for long term care. admission assessment did not reflect a social services assessment was completed. The care plan dated 4/3/22 identified Resident #10 was admitted for long term care. Interventions included to provide social services to provide opportunities to express concerns as needed. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and interviews for 1 of 5 residents (Resident #5) reviewed for PASARR, the facility failed to ensure the PASARR was updated when there was a change in condition. The findings include: Resident #5 PASARR dated 3/23/17 identified a diagnosis of schizoaffective disorder and major depression. PASARR indicated Resident #5 does not have a diagnosis of dementia or Alzheimer's disease. Resident #5 was admitted to the facility on [DATE] with diagnoses which included dementia, major depression, and schizoaffective disorder. The hospital Discharge summary dated [DATE] identified Resident #5 had a diagnosis of schizoaffective disorder, diabetes, and dementia. A physician's order dated 6/24/21 directed Divalproex (used for schizoaffective disorder) 750 mg extended release in the morning and Divalproex 1000 mg delayed release at bedtime, Perphenazine (used for schizoaffective disorder) 4 mg tablet twice a day, Duloxetine (depression) 90 mg daily. The physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #10 and #48) reviewed for accidents, the facility failed to ensure the neurological assessments were completed after multiple falls and for 1 resident (Resident #16) reviewed for hospice, the facility failed to ensure there was a physician order for hospice services and 1 of 2 residents (Resident #66) reviewed for pressure ulcers, the facility failed ensure an RN assessment was completed for a newly identified skin blister and for 1 of 7 residents (Resident #104) reviewed for nutrition, the facility failed to follow the physician's orders to obtain repeated labs for a resident with an abnormal blood count and for 2 of 7 ( Resident #2 and Resident#315) reviewed for nutrition, the facility failed to obtain weights according to facility policy. The findings include: 1. Resident #10 was admitted to the facility with diagnoses which included paranoid schizophrenia, schizoaffective disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation, facility policy, and interviews for 1 of 7 residents (Resident #94) reviewed for nutrition, the facility failed to ensure that weights were monitored per physician's order for a resident with a significant weight loss. The findings include: Resident # 94 was admitted to the facility on [DATE] with diagnoses which included stroke, hypertension, and diabetes. The APRN note dated 3/6/23 identified Resident #94 did not require medication or blood glucose monitoring for diabetes. A physician's order dated 3/9/23 directed for weekly weights and vital signs to be obtained every Friday day shift. The quarterly MDS assessement dated 3/16/23 identified Resident # 94 had moderately impaired cognition, and required supervision with eating. The care plan dated 3/16/23 directed that Resident #94 had a potential for nutritional decline related to medical history. Interventions included obtaining weights as ordered. The nutritional assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #49 and #268) reviewed for respiratory care, the facility failed to ensure (Resident #49)respiratory equipment was labeled, dated, and stored per policy when not in use and (Resident # 268) failed to maintain BiPaP tubing in a sanitary manner. The findings include: 1. Resident #49 was admitted to the facility with diagnoses which included dementia, hypertension, and Covid-19. The quarterly MDS assessment dated [DATE] identified Resident #49 had severely impaired cognition and requires total assistance with oral hygiene, bathing, and personal hygiene. The care plan dated 2/13/24 identified Resident #49 has pneumonia. Interventions included to use oxygen and oxygen saturation levels as ordered. Additionally, respiratory modalities per physician orders. A physician's order dated 2/13/24 directed to apply oxygen between 1-5 liters per minute to maintain oxygen level greater than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews for 1 of 2 certified nurse aide personnel files reviewed, the facility failed to complete annual employee performance reviews. The findings include: Review of NA #2's personnel file identified she was hired on 9/1/21, and no performance review was completed for the year of 2023. Interview with the DNS on 3/14/24 at 8:28 AM identified that certified nurse aide performance reviews are expected to be completed annually. The DNS further identified that she had begun her employment at the facility in July of 2023 and had identified that there were employee performance reviews that had not been completed in years. The DNS indicated that she has developed a plan to complete all the outstanding 2023 certified nurse aide performance reviews, with the assistance of a nursing supervisor. The DNS further indicated that once she has completed all the 2023 reviews, she will devise a calendar that will aid her in scheduling and completing annual performance reviews based on the employee's date of hire, for the year ahead.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record, review of policy, and interviews for two of five residents reviewed for unnecessary medications (Resident #10, and Resident #74), the facility failed to document and monitor specific behaviors with the use of antipsychotic medication. The findings include: 1. Resident #10 was admitted to the facility on [DATE] with diagnoses which included paranoid schizophrenia, major depressive disorder, anxiety disorder, and sleep disorder. The quarterly MDS assessment dated [DATE] identified Resident #10 had moderately impaired cognition, identified no behaviors, and required total dependent with personal hygiene. The care plan dated 1/29/24 identified Resident #10 was at risk for an alteration in mood and behaviors, I have multiple psych diagnoses. Interventions included provide medication as prescribed by physician. Be aware of changes in my mood/behavior and notify the physician. Psych evaluation and follow up as ordered and needed. The care plan dated 1/29/24 identified Resident #10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #48) reviewed for accidents, the facility failed to ensure clinical record reflected complete and accurate documentation related to neurological checks and RN assessments following unwitnessed falls. The findings include: Resident # 48 was admitted to the facility on [DATE] with diagnoses included dementia, repeated falls, and psychophysical visual disturbances. A nursing note dated 9/2/23 at 9:11 PM completed by RN #10 identified Resident #48 had no change in condition. The note further identified that Resident #48 was admitted to the facility on [DATE] at 2:55 PM and fell at 3:15PM onto his /her buttocks his/her buttocks but did not hit his/her head, was confused at baseline, and was unable to follow simple commands, and was oriented to his/her room prior to the fall. A nursing note dated 9/2/23 at 9:51 PM completed by RN #10 identified that Resident #48 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #16) reviewed for Hospice, the facility failed to have compete medical record with the hospice election form and the physician certification of terminal illness specific to Resident #16. The findings include: Resident #16 was admitted to the facility with diagnoses which included Alzheimer's disease and dementia. The care plan dated 7/24/23 identified Resident #16 was receiving hospice care. Interventions included to provide emotional support to the resident and family. The significant change of condition MDS assessment dated [DATE] identified Resident #16 had severely impaired cognition, was frequently incontinent of bladder and always incontinent of bowel and required extensive assistance with bed mobility, toileting, and personal hygiene. Additionally, needed limited assistance with transfers, dressing, and locomotion on and off the unit and was receiving Hospice services. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documentation review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure adequate supervision for a resident known to have severe cognitive impairment and a risk for elopement. Resident #1 left the facility without staff knowledge, unescorted, unsupervised and was observed on the sidewalk next to the building. The findings include: Resident #1's diagnoses included vascular dementia, Alzheimer's disease, malignant neoplasm of colon, and anxiety disorder. The Nursing Evaluation for Elopement Risk performed on 7/6/2023 identified Resident #1 as an elopement risk related to cognitive impairment, seeking out exit areas and leaving the unit without staff knowledge. The quarterly Minimum Data Set, dated [DATE] identified Resident #1 had severely impaired cognition and required supervision with an assistive device for locomotion. The Resident Care Plan dated 7/26/2023 identified Resident #1 frequently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three residents, (Resident #1) reviewed for accidents, the facility failed to ensure a resident identified at risk for choking was supervised during a meal in accordance with the plan of care. The findings include: Resident #1's diagnoses included dysphagia (difficulty swallowing), Barret's esophagus (damage to the swallowing tube due to acid reflux), schizoaffective disorder, and weakness. The Resident Care Plan dated 6/5/3023 identified Resident #1 had a diagnosis of dysphagia. Interventions directed to offer to set up for meals and to provide a mechanically soft diet as ordered. A physician's order dated 6/13/2023 directed a regular diet/regular texture and mild thick liquids - nectar consistency. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had mild cognitive impairment and required one (1) staff member for extensive assistance when eating. A Speech Therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-01-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, review of facility policy, and interviews, the facility failed to monitor refrigerator temperatures in 3 of 3 medication rooms according to facility policy and/or store medications under proper temperature controls for Residents #2, 4, 11, 14, 25, 36, 46, 53, 61, 69, 72, 73, 76, 78, 94, and 200. The findings include: a. Resident #2 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, peripheral vascular disease (PVD), and Congestive Heart Failure (CHF). A physician's order for Resident #2 dated 01/07/2020, directed administration of Performist 20 mcg/2ml via nebulizer every 12 hours. b. Resident #4 was admitted to the facility on [DATE] with diagnoses that included diabetes mellitus without complications, morbid obesity, and CHF. A physician's order dated 12/16/19, directed 1.5 mg Trulicity be administered subcutaneously to the resident every Sunday. Additionally, a physician order dated 12/20/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, review of facility policy, and interviews for one of two residents (Resident #45), reviewed for pain management the facility failed to notify Physician that a medication was not administered for three consecutive doses. The findings include: Resident #45 had diagnoses which included Malignant Neoplasm of Prostate, Colostomy, Hemiplegia & Hemiparesis, affecting right dominant side, hydronephrosis, and anxiety. The Quarterly Minimum Data Sheet (MDS) dated [DATE] identified Resident #45 as alert and cognitively intact, requiring one person assist for Activities of Daily Living (ADL's) and transfers to a manual wheelchair. Resident #45 required set up for meals and was able to self propel in a manual wheelchair. The Quarterly Resident Care Plan (RCP) dated 10/25/2019 identified Resident #45, as at risk for pain, with complaints of abdominal pain, left hip abscess, and pain around stomas. The RCP identified that Resident #45 will report any pain and identified interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, and review of facility policy, for one of two residents (Resident #150) reviewed for abuse, the facility failed to protect a resident's right to be free from misappropriation of resident property. The findings include: Resident #150 was admitted to the facility on [DATE] with diagnoses including dementia, subdural hemorrhage, major depressive disorder, dysphagia, and monoplegia of upper limb affecting right dominant side. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #150 had moderately impaired cognition, was frequently incontinent of bowel and bladder, and required extensive assistance with dressing and personal hygiene. The care plan dated 5/14/19 identified Resident #150 was confused and forgetful due to advancing age and recent hospitalization. Resident #150 was also more lethargic since return from the hospital. Interventions included to allow time for responses when speaking to the resident, offer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for one of two Residents (Resident #45) reviewed for pain management, the facility failed to administer pain medication per physician's orders. The finding include: Resident #45 had diagnoses including Malignant Neoplasm of Prostate, Colostomy, Hemiplegia & Hemiparesis, affecting right dominant side, hydronephrosis, and anxiety. The Quarterly Minimum Data Sheet (MDS) dated [DATE] identified Resident #45 as alert and cognitively intact, requiring one person assist for Activities of Daily Living (ADL's) and transfers to a manual wheelchair, required set up for meals, and was able to self propel in a manual wheelchair. The Quarterly Resident Care Plan (RCP) dated 10/25/2019 identified Resident #45 as at risk for pain, with complaints of abdominal pain, left hip abscess, and pain around stomas. The RCP identified that Resident #45 will report any pain. Interventions included administer scheduled pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-09 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for one of five sampled residents (Resident #94) reviewed for unnecessary medications, the facility failed to ensure a pharmacy recommendation was acted upon in a timely manner. The findings include: Resident #94's diagnoses included diabetes mellitus and end stage renal disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #94 was severely cognitively impaired and required extensive assistance with Activities of Daily living (ADL's). The Resident Care Plan (RCP) dated 9/17/19 identified Resident #94 was at risk for cardiac issues related to hypertension. Interventions directed to check Resident #94's blood pressure as ordered, notify the physician/Advanced Practice Registered Nurse (APRN) if not within established parameters. A physician's order dated 9/28/19 directed to administer doxazosin mesylate 1 mg by mouth at bedtime. The pharmacy consultant report dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-29 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 2 of 3 sampled residents (Resident #9 and Resident #19) reviewed for hospitalizations, the facility failed to provide a written notice of the right to hold a bed upon discharge from the facility for a medical leave. The findings include:1. Resident #9's diagnoses included extremity amputations, diabetes with underlying diabetic neuropathy (nerve damage), and altered mental status. The annual Minimum Data Set assessment dated [DATE] identified Resident #9 had a Brief Interview for Mental Status (BIMS) score of 14 indicating no cognitive impairment and required supervision with toileting and transfers, substantial maximal assistance with lower body dressing, and was independent with eating, hygiene, upper body dressing, and bed mobility. The Resident Care Plan dated 12/2/25 identified Resident #9 was re- hospitalized due to precarious medical condition, at risk for re-hospitalization. Interventions included activity as tolerated, body…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-03-14 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #10, #16 and #31) reviewed for care planning, the facility failed to ensure the quarterly MDS assessments were transmitted timely. The findings include: 1. Resident #10 was admitted to the facility with diagnoses that included atrial fibrillation, anxiety, major depression, and paranoid schizophrenia. The significant change in condition MDSassessment dated [DATE] identified Resident #10 had moderately impaired cognition and required maximum assistance with bathing, dressing, personal hygiene and total dependence for toileting. Assessment signed as completed on 11/24/23. The quarterly MDS assessment dated [DATE] identified Resident #10 had moderately impaired cognition and required maximum assistance with bathing, dressing, personal hygiene and total dependence for toileting. Assessment signed as completed on 2/26/24. Interview with RN #6 (Director of MDS coordinators) on 3/14/24 at 9:10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-03-14 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, facility policy, and interviews for 6 of 6 medication carts, the facility failed to ensure shift to shift controlled drug counts were consistently completed. The findings include: Observations on 3/11/24 between 2:50 PM - 3:26 PM of the medication carts with the Administrator identified the March 2024 narcotic count sheet (the narcotic count that the on-coming and off-going nurses complete to ensure the narcotic medications are counted) were missing signatures on multiple dates on the 7:00 AM - 3:00 PM shift, 3:00 PM - 11:00 PM shift, and 11:00 PM - 7:00 AM shift on the following units: The [NAME] Terrace unit on the A side was missing 8 signatures. The [NAME] Terrace unit on the B side was missing 10 signatures. The Rosewood unit on the A side was missing 15 signatures. The Rosewood unit on the B side was missing 25 signatures. The Ashwood Court unit on the A side was missing 5 signatures. The Ashwood Court unit on the B side was missing 9 signatures.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-10-31 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of employee personnel files and interviews for two of five licensed nurses (Registered Nurse (RN) #1 and Licensed Practical Nurse (LPN) #2) who were reviewed for annual performance evaluation, the facility failed to ensure yearly performance evaluations were completed. The findings include: 1. RN #1 had a hire date of 5/31/2018. Review of the employee file identified the last performance evaluation was completed on 7/27/2020. 2. LPN #2 had a hire date of 8/30/1999. Review of the employee file identified the last performance evaluation was completed on 5/11/2019. Interview with the Director of Nursing (DON) on 10/31/23 at 3:40 PM identified the DON was responsible for annual performance evaluations. The DON indicated she started working at the facility on July 12, 2023 and Human Resource was going to give her the evaluations, however she did not get them. The DON identified the annual evaluations were due at the beginning of the year, however the previous DON did not complete them.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$64,555 in federal fines across 2 penalties.

  • $8,021 — penalty dated 2024-05-31
  • $56,534 — penalty dated 2024-03-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 4 of 52.5+1.5 vs chain
The other 19 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOLEY, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR100%since 10/24/2008
SINGH, DEVIKAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2018
VESS, RYANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2013

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.5M
Net patient revenuemost recent cost report
+1.1%
Operating marginrevenue minus expenses
$1.8M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 4%Other / private 18%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$340per resident / day
operating cost
$10,349per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075389. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next