Apple Rehab West Haven
308 Savin Avenue, West Haven, CT 06516 · For profit - Corporation · 90 certified beds · (203) 932-6411 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Aug 2025
- it has 1 actual-harm citation
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $26,685 in federal fines (most recent 2025-08-20)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.9% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 11.7% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.2% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.7% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.0% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.3% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 26.5% | 16.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 8.1% | 17.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 85.5% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.7% | 4.0% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.7% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 22.4% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 36.0% | 69.7% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.8%CMS range 34.9–60.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.5–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.9%CMS range 4.3–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.86 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 82.7 residents a day — about 92% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.47 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.10 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.09 hrs/resident/day on weekends vs 3.62 on weekdays — 15% thinner on weekends. RN hours go from 0.52 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 25% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 11 most serious are shown; the remaining 55 are one tap away and print in full.
- Actual harm · Gcited before2021-10-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for two of three residents (Resident # 6 ) reviewed for abuse, the facility failed to ensure a resident with known psychosocial behaviors was free from physical mistreatment which resulted in injury following an alleged staff to resident incident and for ( Resident # 123) the facility failed to ensure the resident was free from verbal and physical abuse. The findings included: 1.Resident #6 was admitted on [DATE] with diagnoses that included personality disorder, adjustment disorder and type II diabetes mellitus. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 was without cognitive impairment and was independent with locomotion on and off the unit with the utilization of a wheelchair. The Resident Care Plan (RCP) dated 7/30/21 identified Resident #6 could be physically and verbally aggressive with impulsiveness. Interventions included: to not express anger or impatience verbally or with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-28 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, and interviews for three of three residents (Resident #1, #4 and #5) reviewed for quality of care, the facility failed to ensure the physician/designee orders were reviewed and renewed at least once every 60 days. The findings included: Resident #1's diagnoses included dementia, and delusional disorders. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #1 had a Brief Interview for Mental Status (BIMS) score of twelve out of fifteen, indicative of moderate cognitive impairment and required assistance with ADLs and ambulated independently. The Resident Care Plan (RCP) dated 12/18/2025 identified and alteration in ADL function. Interventions directed to assist as needed. Record review identified Resident #1 was on a 60-day schedule for review and renew of physician orders. Additional review identified the last signed orders were dated September 2025; physician orders were not signed by MD #1 beginning October 2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies, and interviews for four of four residents (Resident #7, #8, #9, and #10) reviewed for quality of care, the facility failed to ensure elopement risk assessments were performed at appropriate intervals, and/or the facility failed to ensure an elopement risk assessment was completed accurately/completely. The findings include: Resident #7's diagnoses included mild cognitive impairment and anxiety. The Resident Care Plan dated 2/15/25 identified Resident #7 had impaired memory, recall, and decision-making skills. Interventions directed reminders when confused. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had a Brief Interview for Mental Status (BIMS) score of three out of fifteen (3/15), indicating severe cognitive impairment, had no wandering behaviors and ambulated independently with a wheelchair. Clinical record review identified no elopement risk assessments were completed since admission to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and facility policy, and interviews for one of two residents (Resident #1) reviewed for accidents, the facility failed to ensure the resident was assessed timely upon readmission for special needs and adaptive devices for a resident with a known history of requiring a specialized drinking cup. The failure resulted in a second-degree burn measuring seventeen (17) centimeters (cm) by nine-point-five (9.5) cm. The findings include:Resident #1 was admitted to the facility with diagnoses that included stroke, diabetes mellitus, peripheral vascular disease, congestive heart failure and chronic obstructive pulmonary disease with dependance on supplemental oxygen. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 12 that indicated moderate cognitive impairment, required staff to set up for meals. The Resident Care Plan (RCP) dated 9/24/2025 identified an alteration in activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for medication administration, the facility failed to notify a provider when an antibiotic used to treat a Urinary Tract Infection was omitted five (5) times for various reasons. The findings include:Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) reviewed for medication administration, the facility failed to notify a provider when an antibiotic used to treat a Urinary Tract Infection was omitted five (5) times for various reasons. The findings include: Resident #1's diagnoses included Alzheimer's disease and type 2 diabetes mellitus. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of eight (8) out of fifteen (15) indicating Resident #1 had some memory recall deficits, was dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-17 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for admission orders, the facility failed to ensure an appointment was scheduled with an outside specialty provider per admission orders. The findings include:Resident #1's diagnoses included Alzheimer's disease, type 2 diabetes mellitus and myotonic muscular dystrophy (a genetic disorder affecting the muscles and causing progressive weakness and muscle stiffness). The Nursing admission assessment dated [DATE] at 7:33 PM identified that Resident #1 was alert with good memory recall and required staff assistance with positioning and transfers. The Resident Care Plan (RCP) dated 5/7/25 identified that Resident #1 has a diagnosis of diabetes and is at risk for hypo/hyperglycemia. Interventions included watching for any acute signs/symptoms of hypo/hyperglycemia and reporting to the provider, checking the resident's blood sugar with any diabetic signs and symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for a change in condition, the facility failed to ensure a complete and accurate clinical record to include medical care provided prior to a transfer to the hospital. The findings include:Resident #1's diagnoses included Alzheimer's disease, type 2 diabetes mellitus and myotonic muscular dystrophy (a genetic disorder affecting the muscles and causing progressive weakness and muscle stiffness). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of eight (8) indicative of moderately impaired cognition and required substantial assistance for bed mobility and was dependent on staff for personal hygiene and toileting. The Resident Care Plan (RCP) dated 8/18/25 identified that Resident #1 has a diagnosis of diabetes and is at risk for hypo/hyperglycemia. Interventions included watching for any acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespreadEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled:0Number of residents cited:0Based on observations, reviews of facility documents, and staff interviews, the facility failed to ensure that staff responsible for maintaining water temperatures were knowledgeable regarding acceptable hot water temperature ranges to ensure residents were free from potential burns. The facility failed to ensure water temperatures were monitored in residents' rooms / bathrooms prevent potential scalding of residents. The findings include: An observation on 8/7/2025 at 9:00 AM of the water temperature checked at the bathroom faucet shared by Residents #1 and #31 rooms initially read 130 degrees Fahrenheit(F) (Normal Range 110 to 120) then dropped down to 128 degrees F. The Administrator on the unit was asked to observe the temperature reading which identified the water temperature at the resident sink to be 128/127 degrees F. Further observation by the Administrator identified the water felt hot to touch. After the surveyor inquiry, the Administrator indicated he would inform Maintenance Director #1 immediately of the hot water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0606 — failed to not employ staff found guilty of abuse — patternNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews for 1 of 3 employee files reviewed for Nurse Aide (NA # 8), the facility failed to conduct a thorough investigation on the history of prospective staff, including required background checks, prior to the hire date. The findings include: On 8/14/2025 at 12:55 PM, an interview and review of employee files with the Human Resources Director identified NA#8 was hired on 4/12/2024. She was certified as a nursing aide since 3/07/2023. Although NA#8's employee file contained signed employee consents for background checks, the file did not contain documentation of a completed state or federal background check, including fingerprint-based screening through the Applicant Background Check Management System (ABCMS). The Human Resources Director indicated she was unable to retrieve evidence of an ABCMS screening on the online portal. The Human Resource Director indicated background checks, including the ABCMS screening, are done by the facility prior to employing staff and could not identify a reason for NA#8 not having one. Furthermore, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical records and policy review for 1 of 1 resident (Resident #17) reviewed for edema, the facility failed to obtain weekly weights per physician's order and for 1 of 2 residents (Resident #8) reviewed for medication administration the facility failed to ensure a resident's medication was made available and for 3 of 3 residents (Resident #1, Resident #31, Resident #38) reviewed for physician orders, the facility failed to ensure medications were administered timely and in accordance to physician orders and 1 of 5 residents reviewed for Unnecessary Medication (Resident # 29), facility failed to ensure that medications were administered per physician's orders. The findings included: 1.Resident #17's diagnoses included dysphagia, gastroesophageal reflux disease and rhabdomyolysis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #17 had a Brief Interview of Mental Status (BIMS) score of 8 indicating moderate cognitive impairment and was a setup for eating and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record reviews, resident interviews, review of facility policy and staff interviews for 4 of 10 residents (Resident # 13, # 39, # 45 and # 81), the facility failed to ensure meals were served within 14 hours. The findings include:Resident #13 's diagnoses included anxiety, adjustment disorder and epilepsy. he quarterly Minimum Data Set assessment dated [DATE] identified Resident #13 was moderately cognitively impaired and requires set up assistance for eating.2. Resident # 39's diagnoses included Type 2 diabetes mellitus, hypertension and dysphagia.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #39 was cognitively intact and required set up assistance for eating.3.Resident # 45 's diagnoses included Type 2 diabetes mellitus, Gastro-Esophageal Reflux Disease without esophagitis and hypertension. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #45 was cognitively intact and required set up assistance for eating.4, Resident # 81…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 55 citations
- Potential for harm · Ecited before2025-08-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations of the kitchen, review of policy and staff interviews, the facility failed to ensure staff obtained ice in a sanitary manner in the kitchenette where the ice machine was not operational and the facility failed to ensure items in the kitchen were dated and labeled, dented cans were discarded, temperatures were consistently taken/ documented, and cleaning schedules were signed off on. The findings include: 1. On 8/7/2025 at 9:14 AM an observation of the kitchen identified the ice machine in the right corner of the room was pad locked and the wall mounted scoop holder was empty in the presence of the federal surveyor in attendance. LPN #2 entered the nourishment room and opened the freezer took out an ice cube tray (1 of four), with non-gloved hands, filled the tray with tap water and placed the ice cube tray into the freezer portion of the nourishment room refrigerator) further observation identified none of the ice cube trays had covers. Food items in a cloth bag were on the freezer shelf above the open ice cube trays and were labeled with a resident name and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and staff interviews for 2 of 5 residents (Resident #21 and Resident #29) reviewed for unnecessary medications, the facility failed to obtain consent from the resident's representative for psychotropic medications and informed the resident's representative in advance of risk and benefits of psychotropic medication usage. The findings included: 1.Resident # 21's diagnoses included anxiety disorder, dementia, and borderline personality disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was moderately cognitively impaired and required assistance of 2 or more helpers with showering, personal hygiene, upper and lower body dressing, and transfers. The MDS further identified Resident #21 had verbal behavioral symptoms directed toward others, and noted antipsychotics received on a routine basis. The Resident Care Plan (RCP) dated 6/13/25 identified psychiatric drug use and at risk for potential adverse effects of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy review and staff interviews for the only resident reviewed for accidents (Resident #17) and 1 of 2 residents (Resident #17) reviewed for Activities of Daily Living, the facility failed to ensure staff updated the resident care plan after a fall and revise the care plan to reflect the resident's oral care needs and preferences and for 1 of 3 residents ( Resident #82) reviewed for respiratory care, the facility failed to revise and update care plan to reflect oxygen use and interventions. The findings included: 1.Resident #17's diagnoses included schizophrenia and dementia with behavioral disturbances. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #17 was moderately cognitive impaired. The care plan dated 6/12 2025 with updated 7/22/2025 indicated Resident #17was at risk for falls due to newly admitted to the facility indicating Resident #17 fell on 5/24/2024, 2/7/2025, 4/19/2025 and 7/22/2025. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review, policy review and interview for 1 of 5 residents (Resident #17) reviewed for unnecessary medications, the facility failed to transcribe physician's order. The findings included:Resident #17's diagnoses included schizophrenia, dementia, and anxiety.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #17 had a Brief Interview of Mental Status (BIMS) score of 8 indicating moderate cognitive impairment and noted the resident required setup for eating. The assessment also noted the resident required partial/moderate assistance for dressing and transfers.The Resident Care Plan dated 7/22/25 identified Resident #17 had schizophrenia disorder and was at risk for changes in mood state and behaviors. Interventions included follow up by psychiatry group and to administer medications as ordered.The Psychiatry APRN progress note dated 7/28/25 at 6:53 AM identified Resident #17 was seen at the request of the facility for behavior disturbances, with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 2 of 6 residents reviewed for abuse, the facility failed to ensure Resident #29 was provided care in a timely manner. The findings include: Resident #29 's diagnoses included unspecified dementia, Type 2 diabetes mellitus, chronic kidney disease.The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #29 was moderately cognitively impaired and required maximal assistance with toilet transfers and hygiene, the MDS also indicates Resident #29 has frequent urinary incontinence and occasionally incontinence of the bowel. The care plan dated 10/7/25 for Activities of daily living (ADLs). Interventions included assisting with preforming ADL as needed and transferring per physician's order. A physician's order dated 4/16/25 directed Resident #29 requires assistance of one staff for transfers.Observation on 8/7/2025 at 9:32 AM of Resident #29 requesting to use bathroom identified Nurse Aide (NA # 3)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for 2 of 6 residents reviewed for abuse, the facility failed to ensure Resident #35 received audiology follow up for missing hearing aids. (sensory device). The findings include:Resident #35's diagnoses included unspecified hearing loss, adjustments disorder, and age-related physical debility.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #35 was moderately cognitively impaired and noted dependent for upper body dressing, personal hygiene and toileting hygiene.The care plan dated 7/11/25 identified Activities of Daily Living (ADL). Interventions included to ensure Residents#35 hearing aids are in daily and are functioning properly and to make audiology appointments as ordered/needed. A Missing Property form dated 7/25/25 indicated, Resident #35 hearing aids were missing. Resolution indicated Interdisciplinary team added Resident to the Audiology list for new hearing aids. Observation on 8/12/25 at 9:45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility policy and interviews for 1 of 3residents reviewed for respiratory care (Resident # 82), the facility failed to ensure the resident had current physician's order for oxygen therapy and for 1 of 3 residents reviewed for respiratory care (Resident #59), the facility failed to ensure that licensed staff appropriately evaluated a resident's oxygen as per professional standards during a potentially urgent medical situation. The findings included: 1.Resident # 82's diagnoses included acute respiratory failure with hypoxia, acute respiratory failure with hypercapnia and anxiety. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #82 was cognitively intact and required supervision /set up assistance for personal hygiene, oral hygiene and partial assistance for bed mobility. A physician's order dated 5/16/25 directed to taper off oxygen gradually, maintaining oxygen saturation of >90 and to monitor every shift. A nurse's note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled for unnecessary medications: 5Number of residents cited: 1 Based on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #21) reviewed for unnecessary medications, the facility failed to ensure physician was aware of a pharmacy consultant's recommendation for laboratory monitoring. The findings include: Resident #21's diagnoses included atrial fibrillation (irregular heartbeat), dementia, hypertension (high blood pressure), heart failure, and diabetes. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #21 was moderately cognitively intact and required the assistance of 2 helpers for showering, personal hygiene, upper and lower body dressing, and transfers. The Resident Care Plan (RCP) dated 6/13/25 identified atrial flutter due to atrial fibrillation, an irregular heartbeat, at risk for heart failure. Interventions included to administer medications as ordered and adhere to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and facility policy for 2 out of 32 opportunities observed during medication administration for 2 out of 5 Residents (#8 and #54) resulting in a 7. % medication error rate, the facility failed to ensure residents were free from significant medication errors due to no medication available for use and utilizing expired over-the-counter medication. The findings include: Resident #8's diagnoses included spina bifida, paraplegia, and stage 4 pressure ulcer of the sacral region. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #8 was cognitively intact and required the assistance of 2 or more people with bed mobility, toilet hygiene, and transfers. Observations of medication administration on [DATE] at 9:38 AM with Licensed Practical Nurse (LPN #1) for Resident #8 identified the clotrimazole-betamethasone cream was not available in the facility. Interview with LPN#1 on [DATE] at 10:29 AM identified Resident #8's clotrimazole-betamethasone cream was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of policy and staff interviews for 2 of 2 medication storage carts (Unit 2 [NAME] and Unit 3 East), reviewed for medication storage, the facility failed to label open medications and discard expired medications appropriately, and for 4 of 4 medication storage carts ( Unit 2 East and [NAME] Wings) reviewed for medication storage, the facility failed to appropriately complete the controlled substance shift-to-shift reconciliation sign off sheet. The findings include: A. Interview and observation with Registered Nurse (RN) #2 on 8/13/25 at 11:15 AM of unit 2-west medication cart identified the following: 1) Timolol Maleate Ophthalmic Solution 0.25%, 2 open bottles with no open date 2) Combigan Ophthalmic Solution, 1 open bottle with no open date 3) Dorxolamide Hydrochloride Ophthalmic Solution 2%, 1 open bottle with no open date 4) Infants Simethicone drops, 1 open bottle with not open date 5) Latanoprost Ophthalmic Solution, 1 bottle with open date of 6/6/25 6) Humalog/Lispro Kwik pen, 1 insulin pen with open date of 7/15/25 RN #2 at the time of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure the Quality Assessment and Assurance (QAA) Committee included required participants during scheduled meetings, as evidenced by missing signatures from key committee members on multiple dates. The findings include: Review of QAA Committee sign-in sheets from 10/7/2024 through 7/1/2025 identified on 10/7/2024, the sign-in sheet was missing signatures from the Infection Preventionist, Director of Nursing, and Medical Director. On 4/1/2025, the sign-in sheet was missing the signature of the Infection Preventionist. During an interview on 8/13/2025 at 3:45 PM, the Administrator identified the QAA committee met at least quarterly as part of their quarterly medical staff meeting. The Administrator could not identify why, on 4/7/2024, the Infection Preventionist, Director of Nursing, and Medical Director did not attend the meeting, as he was not the Administrator of the facility at the time. Additionally, the Administrator indicated the Infection Preventionist had not attended the 4/1/2025 meeting as there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interview for 1 of 2 residents (Resident #21) reviewed for pressure ulcers, the facility failed to ensure staff followed infection prevention and control practices during a wound dressing change for a resident with a pressure ulcer and the facility failed to ensure staff handled dirty linen in a sanitary manner in a shower area for 2 consecutive days, failed to ensure staff appropriately stored dirty linen bags in the laundry, failed to maintain clean wall fans and ceiling exhaust fans blowing toward clean linen areas, failed to maintain an adequate emergency linen supply, failed to maintain a clean, usable and easily accessible wash sink on the dirty side of the laundry, and failed to maintain a clean wash sink area with a wall surround on the clean side of the laundry and for the only resident reviewed for tube feeding (Resident #47), the facility failed to ensure that tube feeding was labeled correctly and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records, Review of the facility Infection Control Program, facility policy and interviews for 4 out of 5 residents reviewed for immunizations (Residents # 9, #63 # 67 #79), the facility failed to provide vaccines timely after consent was given and the staff failed to follow up with the responsible party of residents to offer vaccinations. The findings included: On 8/7/2025 starting at 02:00 PM and concluding at 4:30 PM the review of the facility infection control program was conducted by the surveyor with LPN #4, the Infection Preventionist, Corporate Nurse, RN #3 and the federal surveyor. A sample of 5 residents were reviewed for immunizations, and 4 out of the 5 residents were found out of compliance. 1. An interview and clinical record review for Resident #9 with LPN #4 identified a consent not signed with No, I refuse the annual influenza vaccine Pneumococcal vaccine and the Covid 19 vaccine. On the side of the consent form handwritten next to each vaccine type is written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for medication and treatment administration, the facility failed to notify a provider of medication and treatment omissions following an abdominal burn that the resident sustained in the facility. The findings include: Resident #1's diagnoses included dementia with behavioral disturbances. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) score of three (3) indicative of severely impaired cognition and required setup assistance with eating, substantial assistance with bed mobility and was dependent on staff for transfers. The Resident Care Plan (RCP) dated 3/10/25 identified Resident #1 had skin abnormalities due to coffee that was spilled on his/her abdomen on 3/9/25 resulting in a second-degree burn (damage to the outer layer of skin and part of the underlying layer).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for medication and treatment administration, the facility failed to ensure that medications and treatments were administered per physician's orders. The findings include: Resident #1's diagnoses included dementia with behavioral disturbances. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of three (3) indicative of severely impaired cognition and required setup assistance with eating, substantial assistance with bed mobility and was dependent on staff for transfers. The Resident Care Plan (RCP) dated 3/10/25 identified Resident #1 had skin abnormalities due to coffee that was spilled on his/her abdomen on 3/9/25 resulting in a second-degree burn (damage to the outer layer of skin and part of the underlying layer). Interventions included to ensure that a secured lid is in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for medication and treatment administration, the facility failed to ensure complete and accurate documentation of a resident record when medications and treatments were not signed off when administered/completed. The findings include: Resident #1's diagnoses included dementia with behavioral disturbances. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Mental Interview for Mental Status (BIMS) of three (3) indicative of severely impaired cognition and required setup assistance with eating, substantial assistance with bed mobility and was dependent on staff for transfers. The Resident Care Plan (RCP) dated 2/14/25 identified that Resident #1 has impaired memory, recall and decision-making skills related to dementia. Interventions included to offer medications as ordered, be aware of the effectiveness and side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who required emergency services and transfer to the hospital, the facility failed to conduct an complete and accurate assessment at the time the resident was noted to have a change in condition. The findings include: Resident #1's diagnoses included dementia, dysphagia (difficulty swallowing), and gastroesophageal reflux disease (GERD). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decision regarding tasks of daily life and was dependent on staff for all activities of daily living. The Resident Care Plan dated 1/3/25 identified Resident #1 had a potential for aspiration, asthma, and GERD. Interventions directed to assist with meals, check vital signs and lung sounds for any signs of aspiration, keep the resident in an upright position for thirty (30) minutes after meals, keep head of bed elevated, monitor for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who had a change in condition and required transfer to the hospital, the facility failed to monitor and implement interventions until Emergency Medical Services arrived and failed to give a thorough hand off report. The findings include: Resident #1's diagnoses included dementia, dysphagia (difficulty swallowing), and gastroesophageal reflux disease (GERD). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decision regarding tasks of daily life and was dependent on staff for all activities of daily living. The Resident Care Plan dated 1/3/25 identified Resident #1 had a potential for aspiration, asthma, and GERD. Interventions directed to assist with meals, check vital signs and lung sounds for any signs of aspiration, keep the resident in an upright position for thirty (30) minutes after meals, keep head of bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse and neglect, the facility failed ensure the resident was free from misappropriation. The findings include: Resident #1 was admitted with diagnoses that included cardiomyopathy and muscle weakness. A 5-day MDS dated [DATE] identified Resident #1 had moderately impaired cognition. A resident care plan (RCP) dated 7/7/2024 identified Resident #1 had impaired memory, recall and decision-making skills. RCP directed to offer gentle reminders, offer one step at a time directions and to support /reassure if anxious. A facility reportable event form dated 9/6/2024 identified that on 8/22/2024, Resident #1 was accompanied by NA #1 to an appointment and Resident #1's credit card was given to NA #1 to pay for transportation. The report indicated NA #1 used Resident #1's credit card to purchase her own personal items. The facility summary dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of two (2) sampled residents (Resident #2) who had indwelling urinary catheters, the facility failed to ensure the resident attended scheduled outpatient urology appointments and maintain accurate documentation in the clinical record of when the appointments were canceled, missed or rescheduled. The findings include: Resident #2's diagnoses included quadriplegia and neuromuscular dysfunction of the bladder. The admission record identified Resident #2 was responsible for him/herself. A physician's order dated 3/4/23 directed indwelling foley catheter #16Fr with 10cc balloon. The resident care plan dated 4/3/23 identified Resident #2 had an indwelling catheter and was at risk for urinary tract infections (UTI's). Interventions directed to conduct catheter care as ordered and as needed, medications as ordered, observe for sediment, cloudy, bloody, scant or foul-smelling urine and report to the physician, and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-26 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one of three sampled residents (Resident #2) who required social service assistance, the facility Social Worker failed to maintain the resident's dignity and respect during a verbal altercation with the resident. The findings include: Resident #2's diagnoses included post-traumatic stress disorder, anxiety disorder, depression, and history of alcohol dependence. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 made reasonable and consistent decisions regarding tasks of daily living. The Resident Care Plan dated 11/16/23 identified Resident #2 had a diagnosis of depression, was impulsive and could direct anger at others. Interventions directed to encourage Resident #2 to seek staff assistance if having difficulty with another resident, re-direct him/her if a mood change was noted, offer clear and simple explanations, and minimize information overload, report changes in mental status,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse the facility failed to ensure that resident was free from mistreatment. The findings include: Resident #1 's diagnoses included diabetes, anxiety, and depressive disorder. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1, was alert and oriented and required maximal assistance for personal hygiene and ADLs. The Resident Care Plan (RCP) dated 2/28/2024 identified Resident #1 had history of abuse allegations. Interventions directed psychiatric service to follow, visits to follow up on allegation, watch for signs of mental distress, increased anxiety, and/or change in mood state and report to resident's physician/APRN. A physician's order dated 2/21/2024 directed physical therapy three (3) times per week for four (4) weeks (therapeutic exercises, orthotics, prosthetics, therapeutic activities, and wheelchair management). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #24) reviewed for non-pressure skin condition, the facility failed to notify the physician and the resident representative when significant changes occurred, and for 1 of 2 residents (Resident #26) reviewed for pressure ulcers, the facility failed to notify the physician and the resident representative when Resident #26 developed 2 new pressure ulcers, and for 1 residents (Resident #52) reviewed for nutrition, the facility failed to notify resident representative of a weight loss and new orders, and for 1 of 2 residents (Resident #42) reviewed for hospitalization, the facility failed to notify the physician when the resident began to have hallucinations, and for 1 of 12 residents (Resident #69) reviewed for quality of care, the facility failed to notify the physician or the resident representative when Resident #69's blood pressure was low, and for 1 of 2 residents (Resident #49) reviewed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a home like environment. The findings include: a. Random Observation on 12/6/23 identified the following: 3rd floor center ceiling air condition units soiled in appearance. 3rd floor corridor ceiling fans (2 identified) dust covered and visibly soiled. room [ROOM NUMBER] - radiator near door dented, air mattress placed on bed - not hanging on bed, tape on bureau door, one side of shared bureau missing its lock, plate lopsided on wall-hole exposed, hole near baseboard, baseboard in disrepair. room [ROOM NUMBER] - baseboard in disrepair, door stop hole near baseboard, floor unclean, bureau drawer in disrepair. room [ROOM NUMBER] - perimeter around baseboard soiled with discoloration, wire hanging loosely from wall, wooden block approximately 12 x 3 on floor, various residual holes in wall possible previous wall hangings. room [ROOM NUMBER] - baseboard behind bed B is detached, venetian blind wand to expose room to natural light was on the floor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident 59) reviewed for unnecessary medications, the facility failed to monitor blood pressure and pulse according to the physician ordered parameters, and for 1 resident (Resident 86) reviewed for accidents, the facility failed to complete neurological vital signs, according to their policy, after 2 unwitnessed falls, and for 1 resident (Resident #24) reviewed for edema, the facility failed to follow the physician's orders for ted stockings, failed to complete a comprehensive RN assessment timely, and failed to follow the physician's order for weights, and for 1 of 2 residents (Resident #26) reviewed for pressure ulcers, the facility failed to follow the policy for weekly body audits and failed to have a complete a comprehensive assessment of 2 new pressure ulcers, and for 1 of 12 residents (Resident #67 and 69) reviewed for quality of care, the facility failed to follow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility policy and interviews, the facility failed to maintain a clean and sanitary kitchen environment. The findings include: a. During the brief initial kitchen tour, with the Food Service Director on 11/28/23 at 10:52 AM the following was identified. Dirt, grime, and debris were observed on the floors and walls. Two floor fans observed in the kitchen were covered with dust and debris, as lunch was being prepared by the dietary staff. b. During the kitchen tour with the Food Service Director on 11/29/2023 at 1:35 PM the following was identified. The entryway to the kitchen on the dining room side was observed with heavy black/brown/white debris in both corners of the door on the floor. Dietary Aide #2's hair was sticking out in the front and on the sides of his head covering. Paper-like products on the floor with debris, along with a blue glove and other debris under the food prep area tables (packages of cups, lids, dust, and grime). Personal lunch box and drink tumbler on a food prep station, along with covid test cards and masks. Black grime and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of the clinical record, facility documentation, facility policy, and interviews the facility stored clean supplies on the dirty linen carts, failed to ensure that the staff maintained appropriate infection control precautions related to Covid 19 antigen testing, failed to ensure infection surveillance monitoring was completed per facility policy, failed to ensure that environmental rounds were completed at least quarterly per facility policy, failed to have an established infection control committee, failed to report Covid 19 outbreaks to the state agency, and failed to maintain mechanisms of tracking Covid-19 outbreaks reported to the state agency. The findings include: 1. Observation on 11/29/23 at 6:30 AM on the third floor east side identified a 2-bin dirty linen cart in the hallway with a partially opened bag of briefs on the bottom shelve under the dirty linen bag, a stack of clean disposable wash cloth on top of the dirty linen hamper lid, and a new box of large gloves that was opened. The lid was missing on the hamper side with the dirty briefs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 3 of 5 residents (Resident #26, 46, and 80) reviewed for immunizations, the facility failed to ensure that the resident and/or resident representative was educated on and offered Covid 19 vaccinations. The findings include: 1. Resident #26 was admitted to the facility on [DATE] with diagnoses that included iron deficiency anemia, adjustment disorder, and failure to thrive. The quarterly MDS dated [DATE] identified Resident #26 had moderately impaired cognition and required the assistance of one to two staff members with transfers, eating, and toilet use. A review of Resident #26's clinical record on 12/1/23 failed to identify any documentation that the facility reviewed Covid 19 immunization status with Resident #26. The clinical record review identified a blank Covid 19 vaccination consent form located in Resident #26's paper chart. 2. Resident #46 was admitted to the facility on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-07 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, and interviews the facility failed develop, implement, and maintain an effective training program for all staff. The findings include: Interview with the Staff Development Nurse, (RN #2) on [DATE] at 11:00 AM indicated she was responsible to do all the education and competencies at the facility for all the staff. RN #2 indicated she had not done any mandatory education in 2022 or 2023 for existing staff and she had not done any competencies with the existing nursing staff in 2022 or 2023. RN #2 indicated she could not find any documentation or records that education had been completed in 2022 and 2023 prior to her starting in that position. RN #2 indicated she had only done education and competencies with the new hire and did not do it with anyone else. Review of the Facility assessment dated [DATE] identified staff were assigned to units based on training, education, and competencies to best care for the residents. Staff training, education, and competencies: Annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for the 1 resident (Resident #53) reviewed for activities of daily living, the facility failed to promote dignity while dining. The findings include: Resident #53 was admitted to the facility on [DATE] with diagnoses that included sleep apnea, type 2 diabetes mellitus, anxiety disorder, morbid obesity, and spondylosis. A physician's order dated 7/3/23 directed Resident #53 to be assisted 1:1 for self-feeding of all meals due to decreased bilateral upper extremity function. Resident is to be provided built-up spoon and fork with curve. Hot drinks to be provided in [NAME] spill proof straw due to decreased grip strength, with meals. The quarterly MDS dated [DATE] identified Resident #53 had intact cognition, required supervision with eating, was dependent for bathing, personal hygiene, and was on a therapeutic diet. The care plan dated 11/1/23 identified Resident #53 required staff assistance with ADL's. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #67) reviewed for care planning, the facility failed to invite the resident to participate in the quarterly care plan meetings. The findings include: Resident #67 was admitted to the facility on [DATE] with diagnoses that included cirrhosis of the liver and abdominal distention. The admission MDS assessment dated [DATE] identified Resident #67 had intact cognition and required maximum assistance with care and was dependent on staff for transfers. Review of the resident care plan sign in sheets dated 4/14/22 - 9/28/23 identified the following. a. A care plan meeting was held 7/21/22, however, the resident care plan sign in sheet identified Resident #67 had not signed in as attending. Review of the nursing and social service notes dated 7/15/22 - 7/25/22 did not reflect Resident #67 was invited to participate in his/her resident care plan meeting or had refused to attend. b. The clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and interview for 1 of 3 residents (Resident #22), who was discharged from the facility with Medicare A days remaining, the facility failed to provide the required Notice of Medicare Non-Coverage (NOMNC) to the resident upon his/her discharge. The findings include: Resident #22 was admitted to the facility on [DATE] on Medicare A. Facility documentation, provided to the survey team on 11/28/23, identified Resident #22 was discharged home on [DATE] with Medicare A benefit days remaining. Interview with the RN #1 on 11/29/23 at 11:00 AM identified facility staff have looked, and they cannot find the NOMNC that had been provided to Resident #22 upon his/her discharge. Although requested, the facility could not determine if a Notice of Medicare Non-Coverage (NOMNC) had been provided to Resident #22 upon his/her discharge from the facility.
- Potential for harm · D2023-12-07 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #20) reviewed for communication, the facility failed to follow up on the resident's complaint of lost hearing aids. The findings include: Resident #20 was admitted to the facility with diagnoses that included mild cognitive impairment and hard of hearing. The quarterly MDS dated [DATE] identified Resident #20 had moderately impaired cognition and had moderately impaired hearing and did not have hearing aids. Additionally, resident requires extensive assistance with care. The care plan dated 3/20/23 identified resident was hearing impaired. Interventions included to offer audiology consultation as needed and gain his/her attention before attempting to communicate to resident. Review of the April and May 2023 MAR's and TAR's identified staff was not signing that the residents hearing aids were being applied in the morning and removed in the evening. Review of the nurse's notes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for 1 of 5 residents (Resident #80) reviewed for preadmission screening and resident review (PASARR), the facility failed to ensure a Level 1 PASARR screening was completed prior to admission to the facility. The findings include: Resident #80 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, major depressive disorder, and vascular dementia. The annual MDS dated [DATE] identified Resident #80 had severely impaired cognition and delusions as a potential indicator of psychosis, in the last 7 days. The care plan dated 8/31/23 identified Resident #80 had a disruption in cognitive operations and activities, had exhibited compulsive/delusional behaviors, and could be accusatory, at times. Interventions included discussing with the resident alternative ways to express emotion and release physical tension, involve the resident in treatment planning and decision making, and consulting psychiatric services, as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #53) reviewed for rehabilitation and restorative services, the facility failed to develop a comprehensive care plan that included interventions for refusals of care and refusals of specialized rehabilitation services and for 1 of 3 residents (Resident #54) reviewed for pressure ulcers, the facility failed to develop a comprehensive care plan following the onset of a new pressure ulcer. The findings include: 1. Resident #54 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus, hemiplegia, and gastrostomy status. The nursing admission assessment dated [DATE] identified Resident #54 had bilateral heel deep tissue injuries, an ulcer to the back of the head, and a stage 3 pressure ulcer to the coccyx. Special treatments included skin prep to the bilateral heels and daily dressing changes to the back of the head and coccyx. The nursing admission assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #53 and 67) reviewed for activities of daily living, the facility failed to conduct quarterly resident care conferences and/or invite the resident to attend the meetings. The findings include: 1. Resident #53 was admitted to the facility on [DATE] with diagnoses that included sleep apnea, type 2 diabetes mellitus, anxiety disorder, morbid obesity, and spondylosis. Review of the resident care plan sign-in sheet identified a resident care conference was held on 3/22/23. The quarterly MDS dated [DATE] identified Resident #53 had intact cognition, was always incontinent of bowel and bladder, required supervision with eating, was dependent for bathing, personal hygiene, rolling left to right, laying to sitting, and was on a therapeutic diet. The care plan dated 11/1/23 identified Resident #53 was admitted to the facility for short term rehabilitation (STR) after being hospitalized for STR. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #451) reviewed for accidents, the facility failed to administer medications according to professional standards of practice to prevent a medication error, and as a result, a medication that the resident had an allergy to was administered. The findings include: Resident #451 was admitted to the facility on [DATE] with diagnoses that included Sjogren syndrome, anxiety disorder, chronic pain. Further, Resident #451 had an allergy to acetaminophen. The admission MDS dated [DATE] identified Resident # 451 had intact cognition, with supervision needed for bed mobility, transfers, locomotion and dressing. A physician's order dated 10/17/22 directed to administer Oxycodone 5mg daily for pain for 10 days as needed, expiring on 10/27/22. The nurse's note dated 10/28/22 at 6:16 AM by RN #5 identified Resident #451 was given Oxycodone-Acetaminophen (Percocet) about 12:10 AM instead of Oxycodone 5mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #20) reviewed for communication, the facility failed to assist the resident to replace hearing aids when they were lost. The findings. Resident #20 was admitted to the facility with diagnoses that included mild cognitive impairment and hearing impairment. The quarterly MDS dated [DATE] identified Resident #20 had moderately impaired cognition, moderately impaired hearing and did not have hearing aids Additionally, the resident required extensive assistance with care. The care plan dated 3/20/23 identified the resident was hearing impaired. Interventions included to offer audiology consultation as needed and gain his/her attention before attempting to communicate to resident. Review of the MAR and TAR's dated 4/1/23 - 5/31/23 identified nurses were not documenting if hearing aids were being applied or removed daily. Review of the nurse's notes and physician progress notes dated 4/1/23 - 5/31/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Resident #26, 49 and 54) reviewed for pressure ulcer, the facility failed to follow the policy for Braden Scale assessments, failed to have treatments in place for a new pressure ulcer, failed to follow the air mattress manufacturer's recommendations, failed to complete weekly wound assessments by a registered nurse including wound documentation, failed to complete weekly body audits, failed to accurately complete weekly body audits, and failed to implement appropriate preventative measure. The findings include: 1. Resident #26 was admitted to the facility on [DATE] with diagnoses that included failure to thrive and deep vein embolism and thrombosis. The physician's order dated 4/24/23 directed to complete a Braden Scale on admission and every week for 4 weeks, (5/1, 5/8, 5/15 and 5/22/23). The care plan dated 4/27/23 identified the Braden Scale was to be completed on admission and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 resident, (Resident #46) reviewed for range of motion, the facility failed to complete nail care on a resident with contracted hands to keep nails short. The findings include: Resident #46's diagnoses included vascular dementia, cerebral infarction with right sided body paralysis. The quarterly MDS dated [DATE] identified Resident #46 had severely impaired cognition and was totally dependent with the assist of two for bed mobility, dressing and personal hygiene. The care plan dated 9/26/23, identified Resident #46 was dependent on staff for activities of daily living. Interventions included, assisting with skin care, mouth care and incontinent episodes. Observation on 11/30/23 at 12:34 PM identified Resident #46's hands appeared contracted, were closed fisted and the left hand pointer fingernail was long and jagged, with black debris under the nail. The surveyor was unable to visualize the other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 7 of 7 residents (Resident #9, 27, 48, 50, 51, 61, and #66) reviewed for accidents, the facility failed to provide supervision of the residents during the fire drill, and for 1 of 9 residents (Resident #29) reviewed for accidents, the facility failed to ensure that 1:1 supervision was provided to a resident with an identified aspiration risk, and for the only sampled resident (Resident #53) reviewed for activities of daily living, the facility failed to ensure medications were not left unsecured in the resident's room. The findings include: 1a. Resident #9 was admitted to the facility with diagnoses that included stroke with hemiplegia, dementia, and anxiety. The quarterly MDS dated [DATE] identified Resident #9 had severely impaired cognition and required total assistance with care. The care plan dated 10/20/23 identified Resident #9 was at risk for falls. Interventions included having the call light in reach…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #52 and 53) reviewed for nutrition, for Resident #52, the facility failed to do weights per policy and physician order and for Resident #53 the facility failed to ensure the meals received were in accordance with the ordered therapeutic diet. The findings include: 1. Resident #52 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dementia, and quadriplegia. Review of the weight record dated [DATE] identified Resident #52 weighed 128 lbs. A physician's order dated [DATE] directed to provide 1:1 assistance with feeding. The admission MDS dated [DATE] identified Resident #52 had severely impaired cognition and required maximum assistance with eating. Review of the weight record dated [DATE] identified Resident #52 weighed 133.8 lbs., (a 5.8 lbs. increase from the previous weight dated [DATE]). Review of the weight record dated [DATE] identified Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #69) reviewed for enteral feeding, the facility failed to ensure the resident received care and services to prevent complications (infection). The findings include: Resident # 69 was admitted to the facility on [DATE] with diagnoses that included Glucose-6-Phosphate Dehydrogenase (G6PD), right leg below knee amputee, and hypotension (low blood pressure). Resident #69 also had a court appointed conservator. The admission MDS dated [DATE] identified Resident #69 had moderately impaired cognition, required extensive assistance with bed mobility, dressing, toileting, and personal hygiene. Resident #69 receives nutrition via feeding tube. The care plan dated 7/24/23 identified a concern with enteral feeding with interventions that include to care for insertion site as ordered and to watch for sign and symptoms of intolerance such as abdominal pain, nausea, diarrhea, constipation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, and interviews, the facility failed to ensure that the DNS did not serve as the RN supervisor. The findings include: Review of DNS job description dated 9/25/23 identified he/she was to plan, organize, develop, and direct the overall operations of the nursing services department in accordance with current federal, state, and local standards and regulations and as directed by the Administrator. Interview with the DNS on 12/7/23 at 8:20 AM indicated that she was required to act as the day supervisor on 11/20/23 from 7:00 AM - 4:00 PM and was responsible to do any RN assessments as needed. The DNS indicated there are times when she has had to supervise, and other times the ADNS will supervise. Review of the schedules dated 11/15/23 - 12/2/23 identified the DNS acted in the capacity of the day supervisor on 11/16, 11/20, 11/24, 11/27, 11/29, 11/30, and 12/1/23 for the 7:00 AM - 3:00 PM shift, and she leaves the facility each day about 4:00 PM, even if she was the supervisor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview, for 1 of 5 residents (Resident #80) reviewed for unnecessary medications, the facility failed to identify and monitor target behaviors for a resident receiving an antipsychotic medication since admission, over 8 months. The findings include: Resident #80 was admitted to the facility on [DATE] on an antipsychotic medication with diagnoses that included dementia with psychotic disturbance, major depressive disorder, anxiety and bipolar disorder. Physician's order dated 4/6/23 directed to administer Olanzapine (antipsychotic medication) 5mg daily for behaviors. Physician's order dated 4/18/23 directed to discontinue Olanzapine (antipsychotic medication) 5mg daily for behaviors. Physician's order dated 4/20/23 directed to administer Depakote (medication used to treat some psychiatric conditions) 500mg every evening for mania. Physician's order dated 4/21/23 directed to administer Depakote 250mg daily for mania, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 5 residents (Resident #26, 45, 46, and 80) reviewed for immunizations, the facility failed to ensure that the resident and/or resident representative was educated on, or offered influenza and/or pneumococcal vaccinations. The findings include: 1. Resident #26 was admitted to the facility on [DATE] with diagnoses that included iron deficiency anemia, adjustment disorder, and failure to thrive. The quarterly MDS dated [DATE] identified Resident #26 had moderately impaired cognition and required the assistance of one to two staff members with transfers, eating, and toilet use. A review of Resident #26's clinical record on 12/1/23 failed to identify any documentation that the facility reviewed pneumococcal immunization status with Resident #26. The clinical record review identified that Resident #26 had a consent status of to be determined for the Pneumovax 23 vaccine. Further review of Resident #26's clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the 1 resident (Resident #53) reviewed for activities of daily living, the facility failed to provide a dependent resident with weekly showers. The findings include: Resident #53 was admitted to the facility on [DATE] with diagnoses that included sleep apnea, type 2 diabetes mellitus, anxiety disorder, morbid obesity, and spondylosis. A physician's order dated 3/7/23 directed staff to provide a shower every Saturday on the 7:00 AM - 3:00 PM shift. Review of the TAR's dated 9/1/23 through 12/6/23 failed to identify Resident #53 refused showers, the documentation identified showers were given weekly on the scheduled shower days, Saturday 7:00 AM - 3:00 PM. Review of the nurse's note dated 9/1/23 through 9/30/23 identified a progress note dated 9/2/23 indicating Resident #53 refused a shower/bed bath twice, this shift. Review of the nurse's notes dated 10/1/23 through 12/6/23 failed to identify Resident #53 refused scheduled showers or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for one of three Residents (Resident #1) reviewed for abuse, the facility failed to ensure the residents were free from mistreatment, and failed to ensure alternate access to a visitor was offered. The findings include: Resident #1 was admitted with diagnoses that included polyneuropathy, chronic obstructive pulmonary disease (COPD) and depression. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 as alert and oriented, and required supervision with one (1) person for transfers and ambulation in the room. A Resident care plan (RCP) dated 7/20/2023 identified Resident #1 was impulsive and could not always control behaviors directing anger towards others by speaking loudly. Interventions directed if observed becoming angry to assist to another area, avoid information overload and for Resident #1 to call for assistance if another resident directed their anger towards her/him. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident # 6) reviewed for abuse, the facility failed to review and revise the resident's care plan after and allegation of abuse regarding staff to resident. The findings include: 1.Resident #6 was admitted on [DATE] with diagnoses that included personality disorder, adjustment disorder and type II diabetes mellitus. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #6 was without cognitive impairment and was independent with locomotion on and off the unit with the utilization of a wheelchair. The Resident Care Plan (RCP) dated 7/30/21 identified Resident #6 could be physically and verbally aggressive with impulsiveness. Interventions included: to not express anger or impatience verbally or with physical movements which would likely increase confusion and agitation, to be cognizant of not approaching the resident's personal space and to do not make unrealistic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-20 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, review of facility policy and interviews for one of two residents (Resident #1) reviewed for vision and hearing, the facility failed to ensure the resident received and maintained assistive devices to maintain hearing abilities. The findings include: Resident #18's diagnoses included dementia with behavioral disturbances, depressive episodes, anxiety disorder and Parkinson's disease. The quarterly MDS assessment dated [DATE] identified Resident #18 had severe cognitive impairment and required extensive assistance of one-person physical support for dressing, difficulty hearing and noted the resident required hearing aids. The care plan identified the resident has a hearing deficit. Hearing aids are broken, and new mold ordered. See Audiology Consultation on 4/26/19 updated . Hearing device in place until new hearing aids in. Interventions include: to refer resident for an audiology evaluation as needed, to get resident's attention before speaking, face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for one resident (Resident #46) reviewed for accidents, the facility failed to follow physician's order for the resident's transfer status to prevent a potential accident. The findings include: Resident #46 was admitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, a history of falling, left sided homonymous bilateral field defects, neurologic neglect syndrome, left foot drop and obesity. The care plan dated 3/8/21 identified a need for staff assistance with Activities of Daily Living (ADL) and a risk for falls. Interventions directed to follow physician transfer orders and to encourage the resident to ask and wait for staff assistance for transfers. The quarterly MDS assessment dated [DATE] identified Resident #46 had intact cognition, was incontinent of bowel and bladder and required 2 persons physical assistance with transfers. The care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-20 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, facility policy, and interviews for one resident (Resident #272) reviewed for pain management, the facility failed to ensure the resident received treatment and care in accordance with professional standards of practice related to pain management and in accordance with the physician's orders. The findings include: Resident #272 was admitted to the facility on [DATE] with diagnoses that included polyneuropathy, pain in right hip, bilateral osteoarthritis of knee, cervical disc degeneration, rheumatoid arthritis. The care plan dated 10/8/21 identified a risk for pain/discomfort. Interventions directed to provide pain medication as ordered and to observe the resident for signs/symptoms associated with pain. The admission MDS assessment dated [DATE] identified Resident #272 had intact cognition, was occasionally incontinent of bowel and bladder and required assist of 1 with transfers. A physician's order 2:45 P.M. dated 10/13/21 directed to give Ultram 25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-10-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the facility medication storage of the Emergency Medication Box (Ebox), review of facility policy and interviews, the facility failed to ensure medications were labeled in accordance with professional standards. The findings include: Observations on 10/15/21 at 10:15 A.M. identified 2 medications were found to be expired in the Emergency Medication Box (Ebox). A review of medications in the Ebox on the second floor indicated 19 pills in blister packs labeled Diazepam 5 MG, with an expiration date of 7/2021. Additionally, in the medication Ebox 13 pills in blister packs labeled Morphine 15 MG were noted to have an expiration date of 8/2021 and noted was a used vial of multiuse Tuberculosis vaccine with an expiration date of 7/6/2021. Interview with RN #2 at that time of the observation on 10/15/21 identified she did not check the expiration dates and indicated she was not aware of how often the medication Ebox should be check for expired medications. Interview with DNS at 10:23 A.M. identified the facility did not have a schedule for checking expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-10-20 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observations, review of facility policy and interviews for one resident (Resident #18) reviewed for dental, the facility failed to provide emergency dental services. The findings include: Resident #18's diagnoses included dementia with behavioral disturbances, depressive episodes, anxiety disorder and Parkinson's disease. The care plan for ADL dated 11/11/20 identified Resident #18's dentures are chipped. Interventions included: to offer to assist the resident with placing and removing dentures each day. Offer to assist the resident with cleaning and soaking dentures overnight with nightly care. Dentist as ordered/needed. Additionally, the care noted resident wears dentures: to please provide good mouth care and make sure the residents dentures are given to him/her daily and assist with mouth care as needed. Please ensure the resident's dentures are cleaned daily and are available to me each day. Further review of the resident's care plan failed to identify a care for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-08-20 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility employee education training records and staff interview for 5 of 5 training records reviewed (NA#9, NA#10, NA#11, NA#12, and NA#13), the facility failed to ensure that nurse aides received at least 12 hours of in-service training annually. The findings include:On 8/14/2025 at 2:13 PM, an interview and record review with RN#3 identified staff members participate in an annual skills day that takes 2 hours. RN#3 indicated there are also modules that staff take to add additional training time. Five nurse aide training records were reviewed with RN #3, and the following were identified: NA#9 (date of hire: 3/28/2024) had 3 hours of in-service training documented, including 2 hours for yearly skills day and 1 hour of dementia training. NA#10 (date of hire: 9/18/2024) had 4 hours of in-service training documented, including 2 hours of skills day and 2 hours of dementia training. NA#11 (date of hire: 1/30/2024) had 2 hours of in-service training documented for skills day. NA#12 (date of hire: 8/2/2024) had 2 hours of in-service training documented for skills day.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$26,685 in federal fines across 1 penalty.
- $26,685 — penalty dated 2025-08-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.3 | -1.3 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 2 of 5 | 2.5 | -0.5 vs chain |
The other 19 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FOLEY, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 100% | since 01/22/1986 |
| SINGH, DEVIKA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/10/2018 |
| VESS, RYAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/15/2013 |
CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $916K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075403. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.