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Apple Rehab Rocky Hill

45 Elm Street, Rocky Hill, CT 06067 · For profit - Corporation · 120 certified beds · (860) 529-8661 Medicare & Medicaid certified

Call the home — (860) 529-8661 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2024Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations$28,565 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (18% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $28,565 in federal fines (most recent 2025-01-17)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
25 Elm Street, Suite A
Pharmacy
Walmart1.4 mi
80 Town Line Rd · (860) 563-4322 · Call to confirm hours
Grocery
2162 Silas Deane Hwy · (860) 785-8776 · Call to confirm hours
Park
761 Old Main St · (860) 258-2772 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.9%18.0%15.4%worse
Long-stay residents who lose too much weight7.6%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder2.0%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.2%1.5%2.0%better
Long-stay residents with depressive symptoms7.7%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened16.2%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication45.4%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine96.5%93.5%95.3%typical
Long-stay residents with pressure ulcers3.3%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control15.1%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.5%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine70.5%69.7%79.4%worse
Short-stay residents rehospitalized after admission23.3%24.3%22.6%typical
Short-stay residents with an outpatient ER visit10.7%10.7%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.6%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
40.9%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 40.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.6%CMS range 31.8–60.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 8.8–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge31.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge45.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified33.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.5–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.34
RN hours/ resident / day
0.85
LPN hours/ resident / day
1.87
Aide hours/ resident / day
3.06
Total nurse hours/ resident / day
0.27
RN hoursweekends
17.8%
Total nursing turnover
18.2%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 95.8 residents a day — about 80% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.34 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.14 on weekdays — 9% thinner on weekends. RN hours go from 0.37 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 18% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-09-24)
2
at the previous standard inspection (2022-04-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 13 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · Gcited before2025-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for one sampled resident (Resident #1) who was at risk for falls, the facility failed to ensure a staff member did not leave Resident #1 unattended while ambulating without an assistive device to prevent a fall that resulted with Resident #1 sustaining a fracture of the right humerus and laceration to the right eyebrow. The findings include: Resident #1's diagnoses included dementia, difficulty walking, weakness, osteoporosis and chronic pain. A physician's order dated 9/30/24 directed assist of one (1) with transfers and ambulate with a rolling walker. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status score of six (6) indicating Resident #1 had poor memory recall, required extensive assistance with transfers, supervision or touching assistance when ambulating, utilized a walker for mobility, and had two (2) falls with no injuries in the past ninety (90)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, and interviews for one (1) of two (2) residents (Resident #1) reviewed for accidents, the facility failed to ensure that skin protective measures were implemented in accordance with physician orders, and failed to ensure that the residents wheelchair was free from accident hazards, as a result, the resident sustained a laceration that required sixteen (16) sutures. The finding includes: Resident #1 had diagnoses that included speech disorder following a stroke, dementia and thrombocytopenic purpura. An occupational therapist note dated 6/1/23 identified Resident #1 was assessed seated in his/her tilt in space wheelchair that noted continued right lower extremity hip external rotation and knee flexion. After three hours of sitting in the wheelchair, redness/skin indentation was noted on Resident #1's right lateral aspect of his/her shin. The right leg rest was removed, and foam padding was placed to the proximal aspect of the area where the leg rest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, and interviews for one of four sampled residents (Resident #5) who were reviewed for accidents, the facility failed to ensure Resident #5 was not struck by a meal cart causing the resident to fall wand sustain a fracture of the right humerus. The finding includes: Resident #5's diagnoses included normal pressure hydrocephalus, dementia, anxiety, depression, and muscle weakness. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #5 had moderate cognitive impairment and was independent with bed mobility, transfers, and ambulation. The Resident Care Plan dated 8/29/23 identified Resident #5 as a risk for falls. Interventions directed to place the call bell within reach, physical therapy and occupational therapy to increase strength and endurance, place commonly used articles within easy reach, and transfer per physician orders. A physician's order dated 11/1/23 directed Resident #5 was independent without assistive device with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for elopement, the facility failed to ensure supervision to prevent a resident with dementia from leaving the building without staff knowledge. The failure resulted in staff being unaware Resident 1 was missing from the facility until notified by the local police. The findings include: Resident #1 was admitted to the facility with diagnoses that included dementia, cardiomyopathy (enlarged heart), nicotine dependence, and chronic kidney disease. Record review identified Resident #1 had a court appointed Conservator of Person. The Resident Care Plan (RCP) dated 10/15/2025 identified Resident #1 had dementia, required assistance with ADLs, and had poor judgement and decision making. Interventions directed to assist with care as needed. Record review identified Resident #1 had no physician orders for any Leave of Absence from the facility. The admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility documentation, and interviews for one of three sampled residents (Resident #1) reviewed for admission to the facility, the facility failed to notify the Medical Director when a resident, that had been accepted to be admitted to the facility, was denied admission after he/she arrived at the facility; and for one (1) of three (3) residents (Resident #11) reviewed for medication administration, the facility failed to ensure a provider was notified when a medication was omitted on twenty-four different occasions. The findings include: 1. Resident #1's diagnoses included acute respiratory failure, acute decompensated heart failure, and moderate malnutrition. The Inter-Agency Patient Referral Report (W-10) dated 3/1/25 at 5:24 PM identified Resident #1 was alert and oriented, required assistance with most Daily Living Activities (ADLs), was identified as a high fall risk, and had a physician order that directed Resident #1 to be transferred to a long-term care (LTC)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #11) reviewed for medication administration, the facility failed to ensure the resident was administered medication according to provider order which resulted in medication omissions over a 6-week period (24 missed doses). The findings include: Resident #11 had diagnoses that included chronic pain, low back pain, pain in the right knee, and neuropathic pain. A provider's order dated 2/1/2025 directed to administer pregabalin (a medication used to treat nerve pain) oral capsule 200 milligram (mg) three times a day at 9:00 A.M., 1:00 P.M., and 5:00 P.M. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #11 had a Brief Interview for Mental Status (BIMS) score of fifteen (15) indicative of intact cognition, was continent of bowel and bladder, independent with ADLs, transfers, and ambulation. The MDS further identified Resident #11 had frequent pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for accidents with injuries, the facility failed to ensure the resident received orthopedic follow-up timely per Emergency Department (ED) directives following a fall with a fracture within the facility. The findings include: Resident #2's diagnoses included anoxic brain damage (oxygen deprivation to the brain which can lead to brain cell death), muscle weakness and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Staff Assessment for Mental Status indicative of intact memory with consistent/reasonable decision making and required extensive assistance with bed mobility and was dependent on staff for transfers. The Resident Care Plan (RCP) dated 9/22/24 identified that Resident #2 sustained a right tibial/ankle fracture, and a cast was placed and when the cast was removed on 12/3/24, a stage 2 pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for pressure ulcers, the facility failed to inspect the residents skin following the application of a splint in accordance to facility policy resulting in a pressure ulcer. The findings include: Resident #2's diagnoses included anoxic brain damage (oxygen deprivation to the brain which can lead to brain cell death), muscle weakness and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Staff Assessment for Mental Status indicative of intact memory with consistent/reasonable decision making and required extensive assistance with bed mobility and was dependent on staff for transfers. A nurse's note dated 9/21/24 at 11:13 AM identified that Resident #2 was observed on the floor next to his/her bed by staff and was noted to have an abrasion to the back of the right ankle which was cleansed and covered with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, facility policy, job descriptions, and interviews the facility failed to ensure the environment was clean, maintained in good condition repair and homelike, and on the Ambrosia unit, the facility failed to secure cable TV wiring resulting in wires hanging from the television sets, obstructing the television screen viewing, and in one room, wiring dangling on the floor. The findings include: 1. Review of the most recent infection control surveillance & safety rounds worksheet dated 7/15/24 (2 ½ months ago) completed by RN #1 identified documentation that the resident rooms floors, bathrooms, shower and tub rooms floors did not meet a clean environment. The form failed to reflect what units the environmental rounds were performed. Review of the infection control surveillance & safety rounds worksheet dated 7/15/24 completed by the Housekeeping Manager identified documentation that the floors were sticky, did not meet a clean environment. More attention to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy, and interview ,the facility failed to ensure that one of 2 emergency exit points on a resident unit was free of equipment and clutter to allow access to the exit doors; and for 1 of 7 residents (Resident #26) reviewed for falls, the facility failed to ensure that fall risk assessments were completed for a resident with a history of multiple falls with injury. The findings include: 1. During an initial tour and observation of the facility on 9/22/24 at 8:27 AM on the Ambrosia unit identified 2 emergency fire exit points on the unit; one located at the north most end of the unit, and a second located to the west side of the unit at the end of a corridor/hallway area. While the exit doors located at the north end of the unit were clear and accessible, the emergency exit doors located at the end of the west side corridor were not accessible. Observation identified that along the left side of the corridor, 3 soiled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-24 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the clinical record, facility documentation, facility policy and interview, the facility failed to ensure staff verbalized understanding of the protocol for informing personnel and visitors of a resident on Enhanced Barrier Precaution (EBP), specifically as it applies to alerts placed on the resident name plate upon entering the room. The findings include: Review of the EBP resident line list identified 5 rooms had residents on EBP with no visible signage at the entrance to the rooms. A subsequent observation, interview and facility documentation review with RN #1identified she was the assigned Infection Preventionist (IP) for the facility and was responsible for identifying and monitoring residents on transmission-based precautions, including EBP. RN #1 identified orange circular stickers are placed on the name plate outside of each resident room to identify that those residents are on EBP, instead of signage as a matter of maintaining a resident's dignity. RN #1 further identified that although staff and visitors were educated on the use of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-24 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policies, and interviews for 5 of 5 residents (Resident #3, 19, 29, 41, and 49) reviewed for immunizations, the facility failed to ensure residents had the opportunity to accept or refuse the 2023-24 Covid-19 vaccine, during the 2023-24 fall/winter virus season. The findings include: Resident #3 was admitted to the facility on [DATE], his/her immunization record identified the last Covid-19 booster offered was on 11/8/22, which he/she refused. Resident #3's clinical record failed to identify that he/she was provided education on the benefits of the Covid-19 booster and that a consent/refusal document had been signed by the resident or resident representative, during the 2023-24 fall/winter virus season. Resident #19 was admitted to the facility on [DATE], his/her immunization record identified the last Covid-19 booster was administered on 7/25/22. Resident #19's clinical record failed to identify that he/she was provided education on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 7 residents (Resident #8 and 65) reviewed for notification of change and medication administration, for Resident #8, the facility failed to notify the resident representative when there was a change in the residents condition which required new orders for chest x-rays, new medications, and antibiotic and for Resident #65 the facility failed to ensure the physician was notified when a medication to treat low blood pressure was held without parameters. Additionally, for 1 of 2 residents, (Resident #11) reviewed for abuse, the facility failed to notify the attending physician and the psychiatric provider when the resident pointed his/her finger/hand in the shape of a gun at a nurse aides head and said [NAME]. The findings include: 1. Resident #8 was admitted to the facility in June 2022, with diagnosis that included heart failure, atrial fibrillation, and pulmonary embolism. The annual MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2024-09-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #11) reviewed for abuse, the facility failed to protect Resident #11 from abuse by Resident #31, who stabbed Resident #11 in the neck with a fork. The findings include: a. Resident #11 was readmitted to the facility on [DATE] with diagnoses that included schizophrenia, anxiety disorder, and difficulty walking. The admission MDS dated [DATE] identified Resident #11 had severely impaired cognition, required assistance to stand and transfer, and used a wheelchair or walker for mobility. b. Resident #31 had diagnoses that included major depressive disorder, post-traumatic stress syndrome (PTSD), and mild cognitive impairment with memory loss. Resident #31's annual MDS dated [DATE] identified the resident had intact cognition and was independent with all aspect of activities of daily living. Resident #31 was sent to the hospital on 5/6/24 due to disorientation and a decreased level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #11) reviewed for abuse, the facility failed to immediately report to the State Survey Agency, witnessed abuse by Resident #31, who stabbed Resident #11 in the neck with a fork, and failed to report the results of the investigation, in accordance with State law, to the State Survey Agency, within 5 working days. The findings include: a. Resident #11 was readmitted to the facility on [DATE] with diagnoses that included schizophrenia, anxiety disorder, and difficulty walking. The admission MDS dated [DATE] identified Resident #11 had severely impaired cognition, required assistance to stand and transfer, and used a wheelchair or walker for mobility. b. Resident #31 had diagnoses that included major depressive disorder, post-traumatic stress syndrome (PTSD), and mild cognitive impairment with memory loss. Resident #31's annual MDS dated [DATE] identified the resident had intact cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-24 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, and interviews for 1 of 5 residents (Resident #2) reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to complete a rescreen PASARR following a new serious mental disorder diagnoses that was identified on 1/13/22. The findings included: Resident #2 was admitted to the facility in August 2019 with diagnoses that included delusional disorder, paranoid personality, and anxiety disorder. A PASARR level 1 screening dated 8/15/19 identified that Resident #2 had a diagnoses of anxiety disorder and noted the utilization of Seroquel (antipsychotic medication) for treatment. Based on information that was received, a Level II evaluation is not required at this time and this Level I was approved with a Level I negative outcome. Should there be an exacerbation related to the mental illness, a status change should be submitted to Ascend for further evaluation. A Connecticut Long Term Care (LTC) Level of Care Determination Form with a review date of 11/11/19 identified admitting diagnoses hypertensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 7 residents (Resident #19 and 26) reviewed for falls, the facility failed to ensure that an RN assessment was completed after an unwitnessed fall, and failed ensure post-accident and incident (A&I) assessments and neurological assessments were initiated and completed per facility policy following unwitnessed falls and for 1 of 4 residents (Resident #65) reviewed for medication administration, the facility failed to ensure a medication was administered per the physician's order. The findings include: 1. Resident #19 was admitted to the facility on [DATE] with diagnoses that included dementia, weakness, and cardiomegaly. The quarterly MDS dated [DATE] identified Resident #19 had severely impaired cognition, was frequently incontinent of bowel, occasionally incontinent of bladder and required partial assistance from staff with dressing and maximal assistance with toileting and bathing. The MDS also identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation and interviews for 3 of 5 residents (Resident #11, 18 and 39) reviewed for respiratory care, the facility failed ensure respiratory equipment was maintained and stored in a clean and sanitary manner and respiratory equipment was changed according to physician orders. The findings include: 1. Resident #11 had diagnoses that included chronic obstructive pulmonary disease (COPD), heart failure and history of hypoxemia (low oxygen level). The quarterly MDS dated [DATE] identified Resident #11 was cognitively intact, required limited one person assist with bed mobility and transfers, independent with eating. The care plan dated 7/3/24 identified Resident #11 was at risk for respiratory distress related to COPD. Interventions included to notify the physician for congestion wheeze, shortness of breath and provide oxygen/medications as ordered. Physician orders dated 9/1/24 directed to administer oxygen at 3 liters per minute for oxygen saturation less than…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policies, and interviews for the only sampled resident (Resident #14) reviewed for a specialized medical treatment, the facility failed to maintain an accurate daily fluid intake record for a resident on a fluid restriction. The findings include: Resident #14 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease, dependence on a specialized medical treatment, diastolic (congestive) heart failure, and chronic constrictive pericarditis. Physician's orders for September 2024 (original date 10/19/21) directed a fluid restriction: 1000ml in 24 hours. The annual MDS dated [DATE] identified Resident #14 had intact cognition, was on a therapeutic diet, and had received dialysis within the last 14 days. The care plan dated 9/19/24 identified Resident #14 was at risk for impaired nutrition, inadequate energy/fluid intakes, fluid overload, and weight fluctuations in the setting of chronic illness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews, facility documentation and policies for one (1) of three (3) residents (Resident #3) reviewed for medication administration, the facility failed to notify family/responsible party of a medication change. The findings included: Resident #3 diagnoses included dementia, encephalopathy, and an adjustment disorder. Review of the Resident Care Plan dated 12/7/22 identified staff assistance with activities of daily living, risk for sensory-perceptual alterations and complications such as: impaired mobility, muscle atrophy, depression, and anxiety, and fall risk due to multiple risk factors with interventions directed fall prevention including administering medications as ordered. The annual Minimum Data Set assessment dated [DATE] identified Resident #3 as severely cognitively impaired and required substantial assistance with activities of daily living. A physician's order dated 1/26/24 directed Seroquel 25 milligrams, one table by mouth for seven (7) days for anxiety.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, interviews, facility documentation and policies for one (1) of three (3) residents (Resident #3) reviewed for abuse and accidents the facility failed to complete investigations in accordance with facility policy. The findings included: Resident #3 diagnoses included dementia, encephalopathy, adjustment disorder and difficulty in walking. The annual Minimum Data Set assessment dated [DATE] identified Resident #3 as severely cognitively impaired and required substantial assistance with oral, toileting and personal hygiene and moderate assistance with walking. A physician's order dated 1/13/23 directed to transfer/ambulate with assist of one with rolling walker. Review of the Resident Care Plan dated 2/23/23 identified staff assistance with activities of daily living, risk for sensory-perceptual alterations and complications such as: impaired mobility, muscle atrophy, depression, and anxiety, and fall risk due to multiple risk factors with interventions that directed fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents, (Resident #2), reviewed for medication administration, the facility failed to ensure a medication was administered in accordance with physician's orders. The findings include: Resident #2 was admitted to the facility with diagnoses that included psychoactive substance induced mood disorder, anxiety and bipolar disorder. The care plan dated 4/8/24 identified Resident #2 was sad and depressed with interventions that included to provide medication as the physician orders. The care plan further identified Resident #2 was at risk for potential adverse effects of psychotropic drug use with interventions that included to consult with psychiatric services as needed and that Resident #2's mood/behaviors may fluctuate due to diagnosis. The admission MDS dated [DATE] identified Resident #2 had no impairments in cognition, had no indicators of psychosis and no behavioral symptoms and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #8) were reviewed for pain management, the facility failed to ensure Resident #8 received the scheduled and as needed pain medications within the facility time parameters for medication administration. The findings include: Resident #8's diagnoses included malignant neoplasm of the bone, secondary malignant neoplasm of liver and intrahepatic bile duct, and adult failure to thrive. The Resident Care Plan dated 8/30/23 identified at risk for pain and discomfort and opioid medication to help manage moderate to severe pain. Interventions directed to administer medications as ordered by the physician, activity as tolerated, assist to turn and reposition per policy and as needed for comfort, determine level of pain using pain scale, either verbal or non-verbal, before administering as needed medications, watch for changes in metal status and report to physician,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews, for one (1) of three (3) residents, (Resident #1), reviewed for diabetes management, the facility failed to notify the physician and the responsible party when the resident's blood sugar was noted to be abnormal. The findings include: Resident #1 had diagnoses that included type 1 diabetes mellitus, end stage renal disease, and hypertension. The nursing admission assessment dated [DATE] identified Resident #1 had intact cognition, was always frequently incontinent of bowel and bladder and was dependent with activities of daily living. The care plan dated 12/28/2023 identified Resident #1 was at risk for hyperglycemia and hypoglycemia with interventions that directed to watch for any acute signs/symptoms of hypoglycemia such as vagueness, dizziness, weakness, pallor, tachycardia, diaphoresis, seizures and coma and report to MD/APRN. A physician's order dated 12/28/2023 directed to obtain Resident #1's blood sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for abuse, the facility failed to ensure residents were free from verbal abuse. The findings include: Resident #2 had diagnoses that included major depressive disorder with severe psychotic symptoms, anxiety, and schizoaffective disorder. The quarterly MDS dated [DATE] identified Resident #2 had intact cognition, was continent of bowel and bladder and required supervision with transfers, personal hygiene, toileting, upper body dressing and was independent with bed mobility. The care plan dated 3/19/2024 identified Resident #2 can have increased agitation at times with no apparent reason related to psychiatric illness with interventions that directed to offer to discuss options for appropriate channeling of anger. Review of the Emergency Medical Services (EMS) run sheet dated 3/19/2024 at 9:53 P.M. identified Resident #2 called 911 and staff were unaware of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents,(Resident #1), reviewed for diabetes management, the facility failed to ensure a resident with diabetes had an order in place to treat hypoglycemia, and failed to ensure a resident's blood sugar was rechecked after providing treatment for hypoglycemia. The findings include: Resident #1 had diagnoses that included type 1 diabetes mellitus, end stage renal disease, and hypertension. The Nursing admission assessment dated [DATE] identified Resident #1 had intact cognition, was always frequently incontinent of bowel and bladder and was dependent with Activities of Daily Living. The care plan dated 12/28/2023 identified Resident #1 was at risk for hyperglycemia and hypoglycemia with interventions that directed to watch for any acute signs/symptoms of hypoglycemia vagueness, dizziness, weakness, pallor, tachycardia, diaphoresis, seizures and coma and report to MD/APRN. A physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for accidents, the facility failed to ensure a that a resident was not left unsupervised outside the facility at night while the facility doors were locked. The findings include: Resident #2 had diagnoses that included major depressive disorder with severe psychotic symptoms, anxiety, and schizoaffective disorder. The quarterly MDS dated [DATE] identified Resident #2 had intact cognition, was continent of bowel and bladder and required supervision with transfers, personal hygiene, toileting, upper body dressing, and was independent with bed mobility. The care plan dated 3/19/2024 identified Resident #2 can have increased agitation at times with no apparent reason related to psychiatric illness with interventions that directed to offer to discuss my options for appropriate channeling of anger. A nurse's note dated 3/19/2024 at 10:41 P.M. written by RN #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents, (Resident #1), reviewed for dialysis, the facility failed to provide a meal to a resident who was leaving the facility prior to the morning meal for dialysis treatment. The findings include: Resident # 1's had diagnoses that included end stage renal disease, type 1 diabetes mellitus and hypertension. The Nursing admission assessment dated [DATE] identified Resident #1 had intact cognition, was always frequently incontinent of bowel and bladder and was dependent with Activities of Daily Living. The care plan dated 12/28/2023 identified Resident #1 had chronic renal disease and goes to hemodialysis 3 times weekly with interventions that direct to provide Resident #1 with his/her diet as ordered and coordinate nutritional care with the registered dietician. Interview with the DNS on 4/16/2024 at 10:45 A.M. identified on 12/30/2023 Resident #1 was not served an early breakfast or a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy and interviews for three of four sampled residents (Residents #1, #2, #3, and #4) who were reviewed for an allegation of abuse, the facility failed to ensure Residents #2, #3 and #4 were free from physical abuse by Resident #1. The findings include: 1. Resident #1's diagnoses included cerebral cysts, mood disorder, traumatic brain injury (TBI), adjustment disorder with anxiety and depression, seizures, hydrocephalus, and post-traumatic stress disorder (PTSD). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition, was independent with bed mobility and required supervision for transfers. The Resident Care Plan dated 3/24/23 identified Resident #1 was impulsive, not always able to control his/her behavior, and directed anger towards others. Interventions directed to encourage resident to call a staff member for assistance when another resident directs his or her anger toward Resident #1, if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-08 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for 30 of 34 residents (Residents #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, and #34) reviewed for comprehensive assessments, the facility failed to complete Minimum Data Set (MDS) assessments within the regulatory time frame. The findings include: Review of Minimum Data Set (MDS) assessments identified the following: Resident #5 had a quarterly MDS dated [DATE] with the status of in process. Resident #6 had a quarterly MDS dated [DATE] with the status of in process. Resident #7 had an admission MDS dated [DATE] with the status of in process. Resident #8 had a quarterly MDS dated [DATE] with the status of in process. Resident #9 had a quarterly MDS dated [DATE] with the status of in process. Resident #10 had a quarterly MDS dated [DATE] with the status of in process. Resident #11 had an admission MDS dated [DATE] with the status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-29 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility documentation, facility policy, and interview the facility failed to have adequate policies and procedures in place to address continuity of care in an internet service outage/disruption, including medication administration for 16 of 61 residents (Residents #1, 5, 6, 7, 12, 18, 19, 22, 30, 32, 35, 38, 41, 46, 50 and 160) who required medications during an internet service outage/distruption. The findings include: Interview with LPN #2 on 4/28/22 at 7:10 AM identified she was unable to access the electronic MAR to pass medications and thought the program was down. LPN #2 indicated if she couldn ' t access the electronic medical record, including the MAR, she would need to go to each individual paper medical record and verify after review of the physician's orders, the required medications for each resident for the morning medication pass. LPN #2 indicated that the facility would provide a paper MAR for her to document the medication administration. Interview with Administrator on 4/28/22 at 7:20 AM identified that the facility internet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and interview for 1 resident (Resident #26) who required a CPAP (A CPAP is a continuous positive airway pressure machine used as a common treatment for sleep apnea), the facility failed to ensure that CPAP was stored in accordance with facility policy and infection control. The findings included: Resident #26's diagnoses included anxiety disorder, obstructive sleep apnea, and obesity. A quarterly MDS dated [DATE] identified Resident #26 had intact cognition and required assistance with care. Observation on 4/26/22 at 10:20 AM identified the face-side of the resident's CPAP mask was resting on the bedside table, opened to air and the environment, without the benefit of being covered. Interview and review of the CPAP policy with RN #1 on 4/27/22 at 10:03 AM identified it is facility policy that when the CPAP mask is not in use it should be cleaned, allowed to dry and then placed in a respiratory bag for storage.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of medication storage, review of facility documentation and interviews for one of two medication rooms (ambrosia/empire) the facility failed to ensure medications were stored safely in the medication refrigerator. The findings include: Review of the Ambrosia/Empire medication storage area on 10/25/21 with Licensed Practical Nurse (LPN #2) at 11:00 AM identified that the refrigerator temperature log lacked documentation of daily checks for August 2021 on 24 occasions from October 1, 2021, to October 24, 2021, the refrigerator temperature log lacked documentation of 21 daily checks. There were 9 unopened insulin pens and 8 dietary supplements stored in the refrigerator. Interview with LPN #2 on 10/25/21 at 11:05 AM identified that she was per diem staff and although she knew the medication refrigerator should be checked, she was unsure of the frequency and on what shift. She identified that the current temperature in the Ambrosia /Empire medication refrigerator was 40 degrees Fahrenheit. Interview with RN #2 on 10/25/21 at 11:15 AM identified that she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of facility policy and staff interviews for a review of the facility infection control, the facility failed to conduct a thorough outbreak investigation including contact tracing and to report to outbreak to the state agency when an employee tested positive for COVID-19. The findings included: Review of the employee line list identified NA #1 tested positive for COVID-19 on 10/12/2021. Review of the FLIS Reportable Event website identified the outbreak was not reported. Interview with the Administrator on 10/21/2021 at 12:15 P.M. identified he did not conduct contact tracing when NA #1 tested positive for COVID -19, however because she worked a partial 7-3 PM shift on 10/12/2021 he had all staff who worked that day tested and tested all residents Additionally, he did not determine if there was any exposure to employees who worked with NA #1 on 10/11/021 because he did not realize that was required. Further, the Administrator identified he did not have an Assistant Director of Nursing (ADNS), DNS and an Infection Control Nurse and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy and staff interviews for six employees (NA #2, NA #8, LPN#1, LPN #5, Housekeeper #1, and [NAME] Supervisor #1), the facility failed to ensure COVID-19 testing were conducted in accordance with CDC guidance for the employees. The findings included: Review of the Employee line list identified NA #1 tested positive for COVID -19 on 10/12/21. Review of the nursing schedule dated 10/11/2021 and 10/12/2021 identified NA #1 worked on the 7-3 P.M. shift on the [NAME] Unit. a.Review of the staff testing logs identified facility staff were rapid antigen tested immediately on 10/12/21 through 10/19/2021 and tested on ly once. However, LPN #1, and NA #2 who worked with NA #1 on 10/11/2021 were not tested at all. Further, LPN #1 and NA #2 worked on the same unit with NA #1 on 10/11/2021, the day she tested positive returned to work on 10/14/2021 without the benefit of COVID-19 testing. Although requested, the facility failed to provide documentation of contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy and interviews for one of two residents reviewed for abuse (Resident #12), the facility failed to treat Resident #12 with respect and dignity when providing care. The findings include: Resident #12 was admitted to the facility with diagnoses that included a right below the knee amputation, congestive heart failure, iron deficiency anemia and diabetes mellitus. A Resident Care Plan (RCP) dated 7/9/21 identified that Resident #12 had anemia and became fatigued quickly with interventions to offer reminders to pace him/herself and to take time with tasks. Additionally, Resident #12 had cardiovascular disease with interventions that included to encourage short periods of activity, activities as tolerated and pace to conserve energy. The resident required assistance with Activities of Daily Living (ADL) with interventions that included assist as needed to meet toileting needs. A 5-day Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility policy and staff interviews for one of four sampled residents (Resident #20) reviewed for ADL, the facility failed to ensure a resident was walked according to the functional maintenance program. The findings included: Resident #20 was admitted with diagnoses that included major depression, lymphocytic leukemia, anxiety, and atrial fibrillation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified intact cognition, extensive assistance of one person for transfers, assist of one person for walking in the hallway and used a walker. The Resident Care Plan (RCP) dated 8/24/2021 identified a problem with mobility and interventions included a functional maintenance program and directed to ambulate 75-100 feet with a rolling walker and refer to current activity orders for mobility. The physicians' orders dated 10/5/2021 directed to ambulate with the assistance of one person with a rolling walker. The ambulation documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for one of five sampled residents (Resident #20) reviewed for unnecessary medications, the facility failed to ensure orthostatic blood pressures were monitored weekly with in accordance with facility practice. The findings included: Resident #20 was admitted with diagnoses that included major depression, lymphocytic leukemia, anxiety, and atrial fibrillation. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified intact cognition, extensive assistance of one person for transfers, assist of one person for walking in the hallway and used a walker. The physician's order dated 8/20/21 directed to administer Abilify (Anti-psychotic) 2 Milligram (MG) by mouth daily to check orthostatic blood pressures every week on Tuesday. The Resident Care Plan (RCP) dated 8/24/2021 identified a problem with risk for potential adverse effects of psychotropic drug use antipsychotic medication for obsessive compulsive disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for one sampled resident (Resident # 55) reviewed for death, the facility failed to ensure meals, intake and output, vital signs and clinical assessments were consistently documented in the medical record. The findings included: Resident #55 was admitted with diagnoses of anorexia nervosa, anxiety, depression, and schizoaffective disorder and sacral fracture. The admission MDS assessment dated [DATE] identified severe cognitive impairment, and Resident #55 required extensive assistance of one staff to transfer, dress, use the bathroom and required supervision to eat. The Resident Care Plan (RCP) dated 8/18/21 identified a problem of at risk for inadequate intake related to anorexia, impaired swallowing, and severe malnutrition and interventions included to provide diet as tolerated, intake and output monitoring per policy and to offer snacks per nutritional approached as recommended by the dietician. a.Review of the fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-27 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of documentation of the facility infection control program and staff interviews, the facility failed to designate a qualified infection preventionist who was responsible for managing and overseeing the facility's infection control program. The findings include: Interview with the Administrator on 10/21/2021 at 10:30 A.M. identified the facility did not have an Infection Control Nurse and had received a Consent Order from the state on 10/19/2021 that directed the facility to hire an Infection Preventionist within 30 days. Additionally, the Infection Control Nurse RN#5 resigned her position on August 12, 2021 and remained in the facility part time on the 3-11 PM shift and worked as charge nurse or supervisor. The Administrator further indicated the DNS covered the Infection Control position. The DNS resigned on 10/2/2021 and the Administer identified he did not appoint an Infection Control Preventionist designee because he did not have anyone in the facility who could help consistently secondary to no DNS or ADNS and he had recently offered the position to two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-09-24 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews, the facility failed to complete performance reviews for nurse aides once every 12 months. Review of facility documentation, including nurse aide personnel files indicated performance reviews were not done for 2023. Interview with the HR Director on 9/23/24 at 10:40 AM identified that she is new to the facility and as a result they were unsure of previous year's performance reviews. Interview with the DNS on 09/24/24 at 10:43AM identified the staff development nurse did the performance reviews last year and she is not working at this time. The DNS indicated she will search her files for information regarding annual reviews. Interview with the Administrator on 9/24/24 at 2:00 PM identified the management team is new to the facility and performance reviews will be addressed going forward. The policy for Performance and Review identified a formal and documented performance review will be done at the end of an employee's introductory period and will endeavor to give reviews at least annually thereafter. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-12-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of four sampled residents (Residents #1) who were reviewed for an allegation of abuse, the facility failed to ensure documentation of one to one (1:1) observation was located in the clinical record. The findings include: Resident #1's diagnoses included cerebral cysts, mood disorder, traumatic brain injury (TBI), adjustment disorder with anxiety and depression, seizures, hydrocephalus, and post-traumatic stress disorder (PTSD). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had intact cognition, was independent with bed mobility and required supervision for transfers. The Resident Care Plan dated 3/24/23 identified Resident #1 was impulsive, not always able to control his/her behavior, and directed anger towards others. Interventions directed to encourage resident to call a staff member for assistance when another resident directs his or her anger toward Resident #1, if mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$28,565 in federal fines across 3 penalties.

  • $9,536 — penalty dated 2025-01-17
  • $10,839 — penalty dated 2024-08-21
  • $8,190 — penalty dated 2023-12-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 2 of 52.5-0.5 vs chain
The other 19 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOLEY, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR100%since 12/05/1986
SINGH, DEVIKAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2018
VESS, RYANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2013

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.4M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$641K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 5%Other / private 15%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $641K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$360per resident / day
operating cost
$10,955per month
≈ monthly operating cost
$327per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075211. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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