Ledgecrest Health Care Center
154 Kensington Rd, Kensington, CT 06037 · For profit - Corporation · 60 certified beds · (860) 828-0583 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.1% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.6% | 6.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.0% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.3% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 15.8% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.7% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.7% | 16.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 20.6% | 17.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.6% | 4.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.1% | 24.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.2% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 82.5% | 69.7% | 79.4% | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.3%CMS range 36.8–70.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 5.5–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 45.8 residents a day — about 76% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.41 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.54 on weekdays — 13% thinner on weekends. RN hours go from 0.90 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · E2026-04-20 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, and facility policy for 3 of 4 sampled residents (Resident #3, #15, #33) reviewed for the facility Water Management Plan, the facility failed to ensure a comprehensive Resident Care Plan that included a potential exposure to Legionella (a bacteria that causes Legionnaires Disease) and for the only sampled resident (Resident #47) reviewed for communication, the facility failed to develop a baseline Resident Care Plan identifying the need for a translator. The findings include: The facility tested positive for the presence of Legionella on 12/29/25. 1 Resident #3 's diagnoses included high blood pressure, seizure disorder, paraplegia, muscle weakness, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 was cognitively intact and required assistance for eating and maximum assistance for bathing, mobility, and self-care. The Resident Care Plan dated 3/18/26 failed to identify potential for exposure to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #47) reviewed for dignity, the facility failed to ensure toileting for a dependent resident was provided in a dignified manner. The findings include:Resident #47 's diagnoses included sepsis, calculus of the gallbladder with chronic cholecystitis without obstruction and generalized anxiety.The admission Nursing assessment dated [DATE] identified Resident #47 had a Brief Interview for Mental Status score of 8, indicating moderately cognitively impaired, required substantial maximal assistance with bed mobility, dressing, personal hygiene, was dependent on staff for toileting, and had episodes of both continence and incontinence. Resident #47 was Spanish speaking and required an interpreter for communication. The Resident Care Plan dated 4/10/26 identified Resident #47 needed staff assistance with Activities of Daily Living, assistive devices: wheelchair, and walker.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-20 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy and interviews for 2 of 2 sampled residents (Resident #3 and Resident #31) reviewed for activities, the facility failed to ensure activity preferences were provided. The findings include:1.Resident #3's diagnoses included generalized muscle weakness, paraplegia, anxiety, and depression.An annual Recreation assessment dated [DATE] at 3:55 PM identified that it was very important for Resident #3 to do his/her favorite activities, be around animals such as pets, to keep up with the news, and get some fresh air.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 had a Brief Interview for Mental Status of 15 indicating intact cognition and required maximum assistance for dressing, oral hygiene and set up assistance for eating. The Resident Care Plan dated 12/16/25 identified Resident #3 would engage in activities of their own choosing. Interventions included offering a calendar of activities, encouraging the resident to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #3) reviewed for positioning and mobility, the facility failed to ensure a custom wheelchair was regularly reviewed per the facility policy and physician orders. The findings included:Resident #3 's diagnoses included paraplegia, generalized osteoarthritis and muscle weakness.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #3 had a Brief Interview for Mental Status score of 15, indicating no cognitive impairment and was totally dependent on staff for dressing, toileting, bed mobility, and transfers, had a functional limitation in range of motion with impairment on both sides of the lower extremities, used a wheelchair independently, and was at risk for pressure ulcer development.The Resident Care Plan dated 4/1/26 identified Activities of Daily Living (ADLs) needing staff assistance with ADLs due to quadriplegia, assistive devices used a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation/policy, and interviews for one (1) of one (1) sampled resident (Resident #53) reviewed for adequate supervision, the facility failed to ensure adequate supervision and implementation of interventions following an initial physical altercation, when staff did not maintain continuous observation of Resident #53 despite known agitation and violent behavior. This failure was not in accordance with facility policy requiring one-to-one supervision during emergent situations and subsequently Resident #53 re-engaged in violent behavior, resulting in a second altercation and injuries to both the resident and a staff member. The findings include:Resident #53's diagnoses included vascular dementia, history of a traumatic brain injury, and chronic kidney disease.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #53 had moderately impaired cognitive function (Brief Interview for Mental Status (BIMS) score of 12) and was independent with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility record review and policy review for 1 of 1 medication rooms reviewed, the facility failed to ensure emergency stock controlled (narcotic) medications were not expired and were not administered past the labeled expiration date. The findings include:Observation and interview with the supervising Registered Nurse (RN) #1 on 4/10/26 at 11:30 AM identified that emergency stock, controlled medications were counted daily at change of shift; however, the process did not include verification of medication expiration dates. A review of the emergency stock medications with RN #1 identified the following:Hydrocodone Bitartrate and Acetaminophen 5/325 mg tablets (opioid pain reliever): 20 tablets with an expiration date of 6/2025 and 24 tablets with an expiration date of 9/2025Alprazolam 0.25 mg (anti anxiety medication) 12 tablets with an expiration date of 11/2025The Controlled Substance Disposition Record (used to identify distribution of narcotic medications) identified the expired Alprazolam 0.25 mg was administered 15 times past the labeled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, facility documentation review and policy review for 2 of 2 sampled residents (Resident #6 and Resident #22) reviewed for the Infection Control program, the facility failed to follow the manufacturer's guidelines for disinfecting and cleaning a multi-use glucometer (blood device used to measure blood sugar levels). The findings include:1.Resident #6's diagnoses included type 2 diabetes mellitus, depression and hypertension.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #40 had a Brief Interview of Mental Status of 15 indicating intact cognition, and was independent for eating, dressing and toileting.The Resident Care Plan dated 2/8/26 identified Resident #6 had diabetes, was at risk for hyperglycemia and/or hypoglycemia, and increased risk for complications. Interventions included finger sticks (blood glucose monitoring) as ordered and as needed and to check the blood sugar if complaints of hunger, sweating, confusion, dizziness, increased thirst,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of three (3) sampled residents (Resident #2) who was a new admission, the facility failed to develop and implement interventions to address a resident who was incontinent of urine. The findings include:Resident #2's diagnoses included dementia and benign prostatic hyperplasia. The admission nursing assessment dated [DATE] identified Resident #2 was incontinent of bowel and bladder. Review of the baseline care plan given to the resident/representative on 6/23/25 identified Resident #2 was at risk for skin breakdown. Interventions directed to keep the skin clean and dry and apply barrier cream with incontinent care. Upon further review, the care plan failed to address Resident #2's incontinence. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of eight (8) out of fifteen (15) indicating Resident #2 had poor memory recall deficits,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one (1) of two (2) sampled residents (Resident #1) who received a scheduled and as needed pain medication, the facility failed to document the administration and follow up of the as needed pain medication. The findings include:Resident #1's diagnoses included malignant cancer and lumbar radiculopathy (compression of nerves in lower back). The annual Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits, received a scheduled and as needed pain medication regimen, the pain was frequent, occasionally effected the sleep pattern, almost constantly interfered with day-to-day activities, and rated the pain on the scale, seven (7) out of ten (10). The Resident Care Plan dated 8/20/25 identified Resident #1 was at risk for pain and discomfort. Interventions directed to administer medications as ordered and determine the level of pain using the pain scale before administering the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure staff did not move a resident with visible head injuries after an unwitnessed fall with major injuries (closed head injuries and multiple fractures). The findings include: Resident #1's diagnoses included heart failure, anxiety and chronic pain. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderate cognitive impairment (Brief Interview for Mental Status (BIMS) score of 10). The Resident Care Plan (RCP) dated [DATE] identified a risk for falls. Interventions directed to transfer with an assist of one (1) and rolling walker, ensure call bell was within reach and encourage use of a call bell for assistance. A Physician order dated [DATE] directed siderails: two (2) half up for bed mobility, elevate head of bed to prevent hypoxia while lying flat, assist of one for transfers with rolling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2024-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy and interviews for 1 of 3 sample residents (Resident #149) reviewed for abuse, the facility failed to ensure Resident # 149 was free from physical abuse by Resident #28. The findings include: 1. Resident #28 's diagnoses included Alzheimer's disease, mood disorder due to known physiological condition with depressive features, and type 2 diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #28 had severe cognitive impairment and noted independent with bed mobility, toileting, dressing, hygiene, transfer, and ambulation without use of assistive device. The Resident Care Plan (RCP) dated 1/10/24 identified Resident #28 had chronic and progressive decline in intellectual functioning related to Alzheimer's disease. Interventions directed to introduce yourself to the resident, explain each activity or care procedure prior to starting the procedure, repeat communications to the resident more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for 1 of 4 Residents (Resident #31) reviewed for Pressure Ulcers, the facility failed to ensure staff obtained a physician's order for the use of fastening offloading boot devices, monitoring the effectiveness of the boot devices as a nursing measure and failed to ensure all staff was made aware of the wound physician's recommendation to stop using the green offloading boots. The findings include. Resident #31's diagnosis included Parkinson's Disease, severe protein-calorie malnutrition, failure to thrive and Stage 3 Pressure ulcer. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #31 as severely cognitively impaired and dependent on 2 staff members for bed mobility, transfer and dressing and noted limited mobility of both arms and legs. The RCP dated 8/2/2024 for Resident #31 identified at risk for skin breakdown due to immobility, incontinence, poor nutrition, pronounced body prominence, poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and interviews for the 1 of 1 sampled resident (Resident #45)) reviewed for urinary retention, the facility failed to follow their policy regarding the maximum amount of urine to be removed at one time. The findings include: Resident #45's diagnoses included retention of urine, neuromuscular dysfunction of the bladder, chronic kidney disease Stage 3A and malignant neoplasm of prostate. A physician's order dated 7/1/24 directed to straight catheterize Resident #45 every shift for urinary retention. A nurse's note dated 7/1/24 at 6:19 PM identified Resident # 45 was straight catheterized in the morning and 1300 cubic centimeters (cc) of urine was removed. A nurse's note dated 7/2/24 at 11:00 PM written by RN#5 identified Resident # 45 was straight catheterized during the 3:00-11:00 PM shift and 1200 cc of urine was removed. The discharge Minimum Data Set assessment dated [DATE] identified Resident #45 as cognitively intact and required moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and interviews for 2 of 4 residents (Resident#31) reviewed for pressure ulcers and (Resident # 44) reviewed for nutrition, the facility failed to ensure the residents were reweigh for potential weight loss per the facility policy and the dietician was notified of a weight loss. The findings included. 1. Resident #31's diagnoses included Parkinson's Disease, severe protein-calorie malnutrition, failure to thrive, dementia and stage 3 pressure ulcer. A physician's order dated 5/15/2024 directed to obtain a weekly weight every Tuesday. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #31 as severely cognitively impaired and dependent on 2 staff members for bed mobility, transfer and dressing and noted limited mobility of both arms and both legs. The RCP dated 4/10/2024 indicated Resident #31 received an artificial means of nutrition related to weight loss and swallowing difficulty. Interventions included: monitoring weights,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews for 1 of 5 residents for (Resident #41) reviewed for Unnecessary Medications, the facility failed to ensure monthly Medication Regimen Reviews (MRR) were completed for a resident on psychotropic medications. The findings include: Resident #41 's diagnoses included anxiety disorder, unspecified dementia with other behavioral disturbances and type 2 diabetics mellitus. A physician's order dated 2/28/24 directed to start Lorazepam 5 MG by mouth when needed for 60 days. On 7/10/24 a physician's order for when needed Lorazepam was ordered for anxiety and combativeness. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #41 as cognitively impaired and required (full) dependent assistance with eating, transfers and bed mobility. The MDS also identified Resident #41 received antipsychotic and anti-anxiety medications. The RCP dated 7/19/24 identified psychotropic drug use. Interventions included to monitor routinely for medication specific…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one of three sampled residents (Resident #1) who sustained a third degree burn to left foot, the facility failed to ensure a new treatment order was transcribed into the Electronic Treatment Administration Record (eTAR) in accordance with the standards of practice. The findings include: Resident #1's diagnoses included Alzheimer's disease, repeated falls, abnormalities of gait and mobility, and muscle weakness. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily life, required partial/moderate assistance with sit to stand positioning, chair/bed-to-chair transfer and had two (2) falls without injury. The Resident Care Plan dated 11/15/23 identified Resident #1 was at risk for skin breakdown due to poor nutrition, pronounced body prominences, poor circulation, altered sensation and mechanical forces. Interventions directed treatment as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for one of three sampled residents (Resident #2) who was dependent on staff for getting in and out of the bed and chair and was at risk for falls, the facility failed to follow the plan of care to ensure the resident was in a supervised area when out of bed. The findings include: Resident #2's diagnoses included Alzheimer's disease, history of falling, muscle weakness, and unsteadiness on feet. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #2 rarely or never made decisions regarding tasks of daily life, was dependent on staff with positioning from sit to stand, bed-to-chair transfer and had no falls since admission, entry, reentry or prior assessment. The Resident Care Plan dated 1/10/24 identified Resident #2 was at risk for falls related to a history of falls. Interventions directed Resident #2 should be in visible sight at all times whenever Resident #2 was out of bed. The nurse's note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation review, facility policy review and interviews for one of three residents (Resident #1), reviewed for abuse, the facility failed to ensure the resident was treated in dignified manner. The findings include: Resident #1's diagnoses included cerebral infarction with hemiplegia, vascular dementia, malignant neoplasm of bladder, anxiety disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had severely impaired cognition and was dependent of two (2) person assistance with ADLS, bed mobility, transfers, dressing, toilet use, and personal hygiene. The Resident Care Plan (RCP) dated 6/15/2023 identified Resident #1 was at risk for skin breakdown due to decreased mobility and incontinence. Interventions directed to provide incontinent care as indicated. A reportable event form and investigation dated 6/22/2023 at 10:00 AM identified during AM care, nursing staff overheard Resident #1 saying God,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2), reviewed for quality of care, the facility failed to ensure the resident was provided a weekly shower per the plan of care. The findings include: Resident #2's diagnoses included multiple sclerosis, left femur fracture, osteoarthritis, and depression. Review of the Hospital Discharge summary dated [DATE] identified Resident #2 may shower. The admission Minimum Data Set assessment dated [DATE] identified Resident #2 was alert and oriented, and required extensive assistance for personal hygiene. The Resident Care Plan (RCP) dated 7/14/2023 identified Resident #2 required assistance with ADL's (activities of daily living). Interventions directed to provide care as indicated. Additional review failed to identify a care plan that indicated Resident #2 refused care. Interview with Resident #2 on 9/15/2023 at 10:50 AM identified he/she did not receive a weekly shower since…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-08 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility Infection Control program, review of facility documentation, review of facility policy and interviews, the facility failed to designate one or more individual(s) as the Infection Preventionist (IP) on a full time basis. The findings include: Interview with the interim DNS on 6/7/22 at 10:30 AM identified the previous IP (RN #4) took the position of DNS on 1/16/22 until 4/10/22, when she then went out on a medical leave of absence. RN #4 had not returned to the role of DNS as of currently, but the Interim DNS (Corporate Nurse) identified she was returning by next week. Additionally, the Interim DNS identified the facility had not had an official IP RN since RN #4 left the role as an Infection Control RN in January 2022. Additionally, the Interim DNS indicated the facility had been utilizing their corporate staff to fill in the role of IP but could not verify the role was filled on a full time basis. The Infection Control Coordinator job description identified the Infection Control Nurse plans, controls, and executes the facilities procedures for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-08 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, and interviews for 1 of 2 residents (Resident #17) reviewed for pressure ulcers, the facility failed to revise the care plan to meet the needs of the resident. The findings include: Resident #17 was admitted to the facility on [DATE] with diagnoses that included history of cerebral infarction, dysphagia, hemiplegia, hemiparesis right side (paralysis of one side of body) and history of below the knee amputation of left lower leg. The Resident Care Plan (RCP) dated 10/22/21 indicated Resident #17 required staff assistance with activities of daily living. Interventions included to assist Resident #17 as needed to meet toileting needs, assist with oral care, ensure glasses were clean and available for use, provide incontinent care per policy, keep commonly used articles within reach, use side rails as ordered by MD to assist with bed mobility and transfers per MD orders. The care plan further indicated to transfer per MD orders and turn and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-08 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one of 3 residents (Resident #44) reviewed for discharge, the facility failed to develop and implement a comprehensive plan of care with interventions to address the resident's discharge needs and failed to ensure application to community housing was completed in a complete and accurate manner. The findings included: Resident #44 was admitted to the facility on [DATE] with diagnoses that included generalized anxiety disorder, obesity, dysphagia, and terminal illness and status/post fracture of the third lumbar vertebrae on 5/25/22. A significant change MDS assessment dated [DATE] identified Resident #44 was cognitively intact and independent for most activities of daily living. a. On 6/1/22 at 1:58 PM during a resident interview, Resident #44 and Resident #31's (R#44's spouse) indicated that they were in the process of waiting for an apartment in the community and although they are repeatedly told by the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #38) reviewed for rehabilitation and restorative needs, the facility failed to develop a comprehensive care plan related to the use of a customized wheelchair and a 24 hour positioning plan. The findings include: Resident #38 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dysphagia, and pain in the left knee. A physician's order dated 10/28/21 directed for Resident #38 to be out of bed into a wheelchair for all meals daily. A quarterly MDS assessment dated [DATE] identified Resident #38 had a short/long term memory problem and required extensive assistance of 2 for bed mobility, transfers and toilet use. The MDS further identified Resident #38 required total assistance of 1 for dressing, eating, personal hygiene and walking in room/corridor did not occur. A Resident Care Plan (RCP) dated 1/27/22 identified a problem with being at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #36) reviewed for pressure ulcers, the facility failed to follow physician orders for the continuous application of bilateral heel protectors. The findings include: Resident #36's diagnoses included unspecified dementia with behavioral disturbances, major depressive disorder, polyneuropathy, and a pressure ulcer of the right heel. An original physician order dated 6/22/21 and currently in effect directed bilateral offloading booties around the clock and to check placement every shift. The Quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #36 had severely impaired cognition, was frequently incontinent of bowel and bladder and required extensive assistance with bed mobility and transfers with total dependence of two people. Resident #36 required extensive assistance of one with eating. The MDS further identified Resident #36 was at risk for developing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #38) reviewed for rehabilitation and restorative needs, the facility failed to ensure a 24-hour positioning plan was comprehensive related to the amount of time Resident #38 was to be out of bed in the customized wheelchair (CWC), failed to communicate the CWC 24-hour positioning plan to nursing and failed to ensure monthly documentation was completed related to CWC compliance as per facility policy. Resident #38 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dysphagia, and pain in the left knee. A physician's order dated 10/28/21 directed for Resident #38 to be out of bed into a wheelchair for all meals daily. A quarterly MDS assessment dated [DATE] identified Resident #38 had a short/long term memory problem and required extensive assistance of 2 for bed mobility, transfers and toilet use. The MDS further identified Resident #38…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2022-06-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility Infection Control program, facility documentation, facility policy, and interviews, the facility failed to perform environmental rounds per facility policy. The findings include: Interview and record review with the Interim DNS on 6/7/22 at 11:30 AM identified being unable to locate environmental round documentation. Additionally, the Interim DNS identified she believed during a clean out of the room which held many of the Infection Control documents, that it was possible the books were mistakenly discarded. Review of the Infection Control Surveillance and Safety Rounds identified to observe facility compliance with infection Control policies and procedures. Surveillance rounds were to be conducted on a quarterly basis by the Infection Control Nurse (ICN) or his/her designee. Surveillance rounds forms: The ICN will coordinate times to conduct surveillance rounds. Rounds will be conducted as planned. Rounds will be documented on Surveillance Rounds Forms and maintained by the ICN. Each department head will be responsible for correcting issues…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-06-08 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon clinical record review and interview for 1 of 1 resident (Resident #41) reviewed for PASRR, the facility failed to ensure the Level of Care Utilization Review Agency was notified when Resident #41 was diagnosed with a new onset of mental illness. The findings include: Resident #41's was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, borderline personality disorder, post-traumatic stress syndrome, and paraplegia. A record review for PASSR noted an initial Notice of Action Long-Term Approval of Nursing Facility Level of Care dated 9/22/20 from a long term care facility where Resident #41 previously resided identified Resident #41 was approved for long term care. The Long-Term Approval document further identified a medical history with various physical diagnoses, without any mention of mental disorders or intellectual disability. An admission History and Physical dated 11/9/20 did not identify any history or current psychiatric illness. A Psychiatric consultation dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-06-08 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the clinical record, facility documentation, facility policy, and interviews reviewed for infection control, the facility failed to complete Intravenous (IV) competencies for licensed staff on a yearly basis. The findings include: Interview and record review with the Interim DNS on 6/7/22 at 11:00 AM identified she and all staff involved were unable to locate IV competencies for licensed staff. Additionally, the Interim DNS identified she believed during a clean out of the room which held many of the infection control documents, it was possible the books containing competencies were mistakenly discarded. Review of the Education for Infusion Therapy Policy identified the policy was to ensure education was provided to nursing staff in according to the Connecticut Department of Public Health and respective pharmacy IV department. All licensed and CNA staff would receive continuing education related to IV therapy on hire, annually and/or as needed thereafter.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.3 | +1.7 vs chain |
| Health inspection | 4 of 5 | 2.5 | +1.5 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
| Quality measures | 2 of 5 | 2.5 | -0.5 vs chain |
The other 19 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FOLEY, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 100% | since 11/23/1988 |
| SINGH, DEVIKA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/10/2018 |
| VESS, RYAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/15/2013 |
CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $517K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075230. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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