Apple Rehab Shelton Lakes
5 Lake Road, Shelton, CT 06484 · For profit - Corporation · 106 certified beds · (203) 924-2635 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2022
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.8% | 18.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 15.4% | 6.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.4% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 11.5% | 22.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.6% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 19.0% | 16.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 10.6% | 17.6% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.1% | 4.0% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 21.7% | 24.7% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.0% | 17.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 85.8% | 69.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 32.6% | 24.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.8% | 10.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.61 | 2.06 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.63 | 1.46 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 110 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 53.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.6%CMS range 45.0–62.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 8.0–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 53.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 43.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.7–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 106 beds and averages 100.0 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.64 on weekdays — 10% thinner on weekends. RN hours go from 0.63 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 34% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 10 most serious are shown; the remaining 40 are one tap away and print in full.
- Potential for harm · D2026-05-20 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for discharge, the facility failed to maintain resident privacy when they discharged a resident with his/her roommate's medication labeled with the resident name and drug name. The findings include: Resident #1's diagnoses included Alzheimer's, urinary tract infection, and diabetes. The discharge Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of zero out of fifteen, indicative of severe cognitive impairment and was dependent for ADLs, and required assistance with ambulation. The Resident Care Plan (RCP) dated 2/9/2026 identified admitted for short term rehabilitation. Interventions directed to establish a discharge plan and arrange for home care services, social services will facilitate discharge planning when appropriate and arrange for any equipment needed at home. 2. Resident #2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-20 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for discharge, the facility failed to ensure the resident medications were reviewed prior to discharge to ensure the correct medications were sent with the resident upon discharge to the community to prevent a medication error. The findings include: 1. Resident #1's diagnoses included Alzheimer's, urinary tract infection, and diabetes. The discharge Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of zero out of fifteen, indicative of severe cognitive impairment and was dependent for ADLs, and required assistance with ambulation. The Resident Care Plan (RCP) dated 2/9/2026 identified admitted for short term rehabilitation. Interventions directed to establish a discharge plan and arrange for home care services, social services will facilitate discharge planning when appropriate and arrange…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for ADLs, the facility failed to ensure a resident that required assistance with showers was offered or provided showers at least once a week in accordance with the plan of care. The findings include: Resident #1's diagnoses included dementia, cerebral infarction (stroke) and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of five out of fifteen (5/15), indicative of severe cognitive impairment, ambulated independently and required set-up assistance for showers. The Resident Care Plan dated 10/12/2025 identified Resident #1 required assistance with ADLs. Interventions directed Resident #1's ability to perform ADLs may fluctuate due to cognitive status, set up and allow to do for self as able, and directed to assist with ADLs as needed. Review of Resident #1's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-02 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for change in condition, the facility failed to facilitate the inclusion of the resident and/or resident representative in the development and implementation of his or her person-centered plan of care. The findings include: Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for change in condition, the facility failed to facilitate the inclusion of the resident and/or resident representative in the development and implementation of his or her person-centered plan of care. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, and depression. Record review identified Person #1 was Resident #2's responsible party, Power of Attorney, and substitute decision maker. The Resident Care Plan (RCP) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited beforedisputed · IDR2024-12-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the environment, review of facility policy and interviews, the facility failed to maintain a safe, clean homelike environment. The findings included: 1. An observation on 12/02/24 at 10:45 AM identified the following: a) room [ROOM NUMBER] Discolored and stained toilet seat. Stained tile and walls around toilet. b) room [ROOM NUMBER] Marred walls. c) room [ROOM NUMBER] - stained [NAME] in the bathroom, marred walls. d) room [ROOM NUMBER] marred closet door, large amount of brown staining on curtain next to bed #1. e) room [ROOM NUMBER]- Marred walls, exposed sheetrock next to bed #1. f) room [ROOM NUMBER]- Large smeared brown stain above garbage in front of bed #2, missing closet baseboard rusted commode seat, brown dried stain drops along wall. g) room [ROOM NUMBER]- Rusted metal trim in bathroom, brown buildup in corners and on side of closet in front of bed #1. Stained toilet seat. h) room [ROOM NUMBER]- Marred walls, hole in sheetrock next to bed #1, discolored and stained toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews for 1 sampled resident (Resident #23) reviewed for edema, the facility failed to consistently conduct weights according to physician orders. The findings include: Resident #23 's diagnoses included Congestive Heart Failures (CHF), localized edema and type 2 diabetes mellitus. A physician's order dated 9/25/24 directed daily weight in AM one time a day for CHF. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #23 as cognitively impaired and requires supervision/ touching assistance with personal hygiene and maximal assistance with dressing and toileting hygiene. The Resident Care plan dated 10/18/24 identified CHF. Interventions directed to watch for any increased edema (lower extremities, abdomen, sacrum and generalized swelling) and to report to MD/ Advanced Practice Registered Nurse (APRN). Review of clinical record of Resident # 23's weight for daily weights for for months of October, November and December 2024 identified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for 5 of 5 sampled residents (Residents #16, #18, #23, #76 and #83) reviewed for quality of care, the facility failed to ensure residents receive proper treatement to maintain adequate hearing. The findings included: 1. Resident #16's diagnoses included dementia and major depressive disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #16 as severely cognitively impaired and required two person assist with activities of daily living (ADL). The Resident Care Plan (RCP) dated [DATE] identified Resident #16 was hearing impaired, wore a hearing aid and refused at times. Interventions directed to offer hearing aids daily, offer audiology consult as needed and if resident refuses, offer at a later time and utilize family member if available. A social service progress note dated [DATE] identified per request of Resident #16 and responsible party, a contracted community specialty service was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policy and staff interviews, the facility failed to ensure Intravenous Therapy (IV) supplies located in the medication storage room and the central supply were stored and labeled appropriately and the facility failed to ensure supplies were not expired. The facility also failed to ensure left over resident supplies were returned to the pharmacy after therapy completion, discharge, or transfer from facility. The findings included: 1. An observation and interview with the Infection Preventionist (IP) RN #11 on [DATE] at 12:00PM identified the following : individually wrapped loose Intravenous (IV) heparin and saline flushes in large boxes on the lower shelf, several clear bags containing IV flush syringes ordered to particular residents on top of the individual flushes in the boxes. Each box had a laminated card one indicating heparin flushes and the other Normal Saline flushes. Additionally, other individual supplies such as central line dressings were scattered behind…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the kitchen steam table during the noon meal, review of facility policy and staff interviews, the facility failed to ensure dietary staff served food in a sanitary manner and the facility failed to ensure that food items were labeled with a date and dented cans in the dry storage room were removed. The findings included: 1. Observation on 12/4/2024 at 12:50 PM of Dietary Aide ( DA) #1 identified DA# 1 using a plate cover for delivery of a meal to a resident room then walked out of the room with the cover. DA #1 covered the next meal with the same cover she/he walked out of the resident's room and place the cover upside down on the top shelf of the steam table in front of Dietary Aide #2 who was plating the food. Dietary Aide #2 then placed his/her bare hand over the edge of the plate cover with fingers inside the cover then moved his/her hand off the cover and proceeded to plate a meal for another resident. Dietary Aide #1 then took the same plate cover turned it right side up, covered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, facility documentation, facility policy and interviews for of 2 of 4 sampled residents (Resident #28 and Resident #32) reviewed for urinary catheter/urinary tract infection, the facility failed to ensure infection control standards were implemented in the management of a urinary catheter device and for 2 of 2 resident reviewed for Infection Control ( Resident # 71 and # 153), the facility failed to post signage to alert staff of the need for Personal Protective Equipment and ensure supplies were readily available for residents with infectious and consistently track/monitor residents with infections and for 1 of 3 residents (Resident # 2) reviewed for pressure ulcer, the facility failed to follow appropriate infection control practices. The findings included: 1. Resident #28's diagnoses included obstructive and reflux uropathy and other disorders of the prostate. The quarterly Minimum Data Set ( MDS) assessment dated [DATE] identified Resident #28 as moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · Edisputed · IDR2024-12-09 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documents and staff interviews, the facility failed to ensure the call bell system on the rehabilitation wing was functioning properly and relayed calls directly to the centralized nursing station. The findings include: A concern was received by the state agency on 1/5/2024. The concern indicated that when a call bell was pushed it would light up above the resident's door but would not ring at the nurse's station. The concern also indicated the person who had spoken to staff about the call bell issues without a resolution. On 12/4/24 at 10:30 AM the call bell system was tested with NA#15. The call light at the head of the bed for room [ROOM NUMBER] and room [ROOM NUMBER] were tested. On both observation with NA#15 the lights outside the rooms lit up, and there was no sound at the nurse's station. An observation with NA#15 identified that the call bell system at the nurse's station did not display the room number that was calling; instead, the call bell system displayed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2024-12-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation, facility policy and interviews for 2 of 3 sampled residents (Resident #28 and Resident #32) reviewed for resident rights, the facility failed to ensure a resident(s) with a urinary collection device was treated in a dignified manner. The findings include: 1. Resident #28's diagnoses included obstructive and reflux uropathy and other disorders of the prostate. The quarterly Minimum Data Set ( MDS) assessment dated [DATE] identified Resident #28 as moderately cognitively impaired and required (1) to (2) assist with Activities of Daily Living (ADL). The Resident Care Plan (RCP) dated 11/12/24 identified Resident #28 had an indwelling urinary device in place. Interventions directed provide catheter care as ordered, change drainage bag as ordered and provide privacy cover for drainage bag. The physician's orders dated 11/13/24 directed catheter care every shift and apply leg bag when out of bed. An observation with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy, and interviews for 1 of 1 resident reviewed for Hospice/ End of Life ( Resident #154), the facility failed to ensure the care plan was revised when the resident elected Hospice/ End of Life services. The findings included: 1. Resident #154's diagnoses included dementia and arteriosclerotic heart disease. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #154 did not receive Hospice/ End of Life services and did not have a prognosis of 6 months or less. A nursing progress note dated 11/23/2024 at 12:21 PM indicated in part Resident #154 was admitted to hospice care effective 11/23/2024. An interview and record review on 12/6/2024 at 10:00AM with the MDS Coordinator (RN #3) identified the Social Worker (SW) is responsible for residents on Hospice, and if no care plan was noted when completing the Significant Change MDS assessment. RN #3 would initiate a hospice care plan at the time of the Significant Change MDS . An interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for 1 of 3 residents ( Resident #13) reviewed for Nutrition, the facility failed to ensure re-weights were obtained when the resident was noted with a 5-pound discrepancy in accordance to facility policy. The findings include: Resident #13 was admitted on [DATE]. The resident's diagnosis included dysphagia. A review of the weights documented in the Weights and Vitals Summary indicated the following: On 1/29/2024 at 3:02 PM Resident #13 was weighed via Hoyer lift on admission and weighed 116.6 pounds. On 2/5/2024 at 11:56 AM Resident #13 weighed 137.0 pounds standing, (a 20.4-pound weight gain in 7 days). On 2/8/2024 at 12:22 PM Resident #13 weighed 142.0 pounds standing, (a 5-pound weight gain in 3 days). The dietician note dated 2/8/2024 at 12:26 PM indicated in part the admission weight of 116.6 was inaccurate as the hospital discharge weight was 126 pounds. A review of weights documented in the Weights and Vitals Summary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure appropriate interventions were implemented for a resident at risk for falls when the resident made multiple attempts to get up from the chair without assistance which resulted in a fall. The findings include: Resident #1 diagnoses that included history of falls, repeated falls, anxiety, and multiple fractures of ribs on right side status post fall. The nursing admission assessment dated [DATE] identified Resident #1 was at moderate risk for falls. The 5-day MDS dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) with a score of twelve (12) indicative of moderately impaired cognition, was always continent of bowel and bladder, required moderate assistance with dressing, toileting hygiene, personal hygiene, bed mobility, and transfers. The care plan dated 10/5/24 identified Resident #1 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents, (Resident #2), reviewed for medication administration, the facility failed to notify the physician when medications were unavailable for administration. The findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included chronic pain, hemiplegia and hemiparesis following cerebral infarction, Parkinson's disease, depression, and anxiety disorder. An admission progress note dated 12/29/23 at 10:30 PM identified that the resident was alert and oriented, and required assistance with activities of daily living. Physician orders dated 12/29/23 directed to administer the following medications: 1. Fentanyl ( a pain medication) 25 mcg/hr, transdermal patch, applied every three days, at 9:00 AM 2. Amantadine (treats Parkinson's disease) capsule, 100 mg, oral, given daily, at 9:00 AM. 3. Zolpidem (a sedative) tablet 5 mg, oral, given nightly, at 9:00 PM. 4.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents, (Resident #2), reviewed medication administration, the facility failed to ensure medications were administered in accordance with physician orders, and for one (1) of four (4) residents, (Resident #3), reviewed for elopement the facility failed to accurately complete an elopement risk assessment, obtain a physician's order for an elopement safety device, and to monitor an elopement safety device in accordance with facility policy. The findings include: 1) Resident #2 was admitted to the facility on [DATE] with diagnoses that included chronic pain, hemiplegia and hemiparesis following cerebral infarction, Parkinson's disease, depression, and anxiety disorder. An admission progress note dated 12/29/23 at 10:30 PM identified that the resident was alert and oriented, and required assistance with activities of daily living. Physician orders dated 12/29/23 directed to administer the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #3), reviewed for elopement, the facility failed to prevent a resident with a history of wandering from leaving the facility unattended. The findings include: Resident #3's diagnoses included dementia. The significant change Minimum Data Set (MDS) assessment dated [DATE] identified that Resident # 3 had a Brief Interview for Mental Status (BIMS) score of nine (9) out of fifteen (15) indicative of moderate cognitive impairment, ambulated with supervision and a device, and required assistance with activities of daily living. A Resident Care Plan (RCP) dated 8/4/22 identified that Resident #3 frequently wandered, could be confused and forgetful with interventions that directed to apply wander guard, check placement each shift, check wander guard every day as per facility policy and if resident was heading towards or lingering near an exit door to escort resident to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #31, #75, and #198) reviewed for Medication Administration, the facility failed to ensure medication were given in a timely manner per physician ' s orders. The findings include: 1. Resident #31 was admitted to the facility with diagnoses that included hypothyroidism, fibromyalgia, dementia, persistent asthma, post-polio syndrome and vitamin D deficiency. The care plan dated 5/23/22 identified a diagnosis of asthma. Interventions directed to give medications as ordered. The quarterly MDS assessment dated [DATE] identified Resident #31 ' s Brief Interview for Mental Status (BIMS) noted a score of 11 which noted impaired cognition. The assessment noted the resident required extensive assistance with personal hygiene and limited assistance with dressing, toileting, and transfers with one-person physical assist. A physician ' s order dated 8/10/22 directed to Ketotifen Fumarate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Residents #2, #31, and #75) reviewed for respiratory care and for (Resident #31 and #75), the facility failed to change the resident's oxygen tubing, nebulizer tubing, and nebulizer mask within accordance to facility policy, and failed to obtain a physician's order for oxygen and nebulizer care and for (Resident #2), the facility failed to obtain a physician's order prior to administering oxygen therapy. The findings included: 1. Resident #75 was admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary (COPD) disease, and asthma. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #75 had intact cognition and required extensive assistance with personal hygiene. The care plan dated 9/1/22 identified a diagnosis of chronic obstructive pulmonary disease. Resident #75 at risk for respiratory distress, ineffective breathing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident reviewed for specialized treatment (Resident #67), the facility failed to ensure fluid intake and output was consistently monitored for a resident on a fluid restriction who received specialized services. The findings include: Resident #67 was admitted with diagnoses that include end stage renal disease, Type II diabetes mellitus and dependence on specialized treatment. A quarterly MDS assessment dated [DATE] identified Resident# 67 was moderately cognitive impairment, required assistance with personal care and received specialized services. The care plan dated 8/9/22 identified Resident #67 had chronic kidney disease and received hemodialysis. Interventions included to provide diet as ordered, monitor laboratory work and to monitor Intake and Output (I&O) as ordered per policy. The physician's orders directed Fluid Restriction of 1200ML/24 Hours (320 ml nursing and 880 ml dietary). A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, facility assessment, and interviews, the facility failed to ensure that staffing levels were adequate for (95) residents on 4 units within accordance with the plan of care. The findings include: A review of the staffing allocation sheet dated 9/11/22 identified the night shift had one (1) Registered Nurse, two (2) Licensed Practical Nurse, and two (2) Nurse Aides. A review of the census report on 9/11/22 identified the facility capacity was 106 beds and the census was 95 residents in the facility. A review of the census report dated 9/11/22 identified the Rehabilitation unit (consist of 2 units) which had a census of 41 residents. Review of the census report dated 9/11/22 identified the skilled nursing unit (consist of 2 units) had a census of 54 residents. A review of the daily staffing breakdown schedule dated 9/11/22 for the 11:00 PM - 7:00 AM shift identified the Rehabilitation units (consist of 2 units), the census was 41 and there was one (1) charge nurse and one (1) Nurse's Aide (NA) assigned to the unit. Review of the daily staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #63) reviewed for unnecessary medications, the facility failed to respond to pharmacy irregularities. The findings include: Resident #63 was admitted with diagnoses that included atherosclerotic heart disease, atrial fibrillation, and congestive heart failure (CHF). A quarterly MDS assessment dated [DATE] identified Resident #63 had moderate cognitive impairment and required limited assist with personal care. The care plan dated 8/11/22 identified Resident #63 had a history of CHF. Interventions included the administration of medications as ordered, laboratory work as ordered and to follow up with cardiologist and pulmonologist as ordered. A physician's orders directed Amiodarone 100mg daily. The Pharmacy Consultation Reports dated 8/1/2021 through 8/30 2022 identified on 3/10/22 and 4/5/22 Resident #63 was prescribed Amiodarone 100 mg daily (used in the management of CHF)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #67) reviewed for abuse, the facility failed to ensure a resident was free from verbal mistreatment. The findings include: Resident #67 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, hepatitis C, congestive heart failure, end stage renal disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #67 had intact cognition and required extensive assistance with personal hygiene. A nurse's note dated 6/20/22 at 7:51 PM identified documentation by the Director of Nursing Services (DNS) which identified staff observed Resident #67 being verbally threatened by his/her roommate (Resident #35) that s/he would punch Resident # 67. Resident #67 was moved out of the room by staff immediately. Resident #67 felt safe, denied any issues or concerns at this time, no pain, and no distress was noted. The state agency, Administrator, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #5) reviewed for abuse, the facility failed to report an allegation of verbal mistreatment to the overseeing state agency within required time frames. The findings include: Resident #5 was admitted with diagnoses that included chronic obstructive pulmonary disease and ileostomy. 5-day PPS MDS assessment dated [DATE] identified Resident #5 had no cognitive impairment, required extensive assist with bed mobility, transfers, toileting and personal care. The care plan dated 6/28/22 identified Resident #5 required assist with Activities of Daily Living (ADL) and had an ileostomy colon resection with interventions that included the provision of ileostomy care as needed. A Concern Form dated 8/7/22 identified Resident #5 did not want to make an official complaint but did not want to work with Nurse Aide (NA #8) stating s/he did not listen to Resident #5. All efforts would be made to ensure NA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy and interviews for one of three residents, (Resident #40), reviewed for accidents, the facility failed to ensure care was provided safely after a fall with injury and for one of four sampled residents (Resident #41) who required assistance with meal set-up or supervision, the facility failed to ensure the resident was not able to access the meal tray prior to being provided with set up assistance. The findings included: 1.Resident #40 was admitted to the facility with diagnoses that included dementia, anxiety, and depression. A quarterly MDS assessment dated [DATE] identified Resident #40 was severely cognitively impaired required extensive assistance with one staff for transfer, toileting, and personal hygiene. A care plan reviewed on 12/14/21 identified Resident #40 required assistance with ADL needing set up for oral care and limited assistance for daily washing, dressing, and grooming. Additionally, the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, observation, facility policy, and interviews for 1 resident (Resident #73) reviewed for urinary catheter or UTI, the facility failed to ensure a urinary catheter tubing was free of obstruction to facilitate the resident's urine flow. The findings include: Resident #73 was admitted to the facility in February 2022 with diagnoses that included malignant neoplasm of bladder, gross hematuria, neuropathic bladder, and benign prostatic hyperplasia with lower urinary tract symptoms. The physician's order dated 7/9/22 directed to provide catheter care every shift and as needed. The physician's order dated 8/6/22 directed to change the indwelling foley catheter monthly and as needed for blockage or dislodgement every night shift every 30 days for foley management. The physician's order dated 8/6/22 directed to irrigate foley catheter for hematuria and to monitor for worsening symptoms, if worsens call Medical Doctor (MD)/APRN for hospital transfer out. The quarterly MDS assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interviews for 1 resident, (Resident #27) reviewed for pressure wounds, the facility failed to complete weekly weights as ordered and to have the dietician address a significant weight loss timely. These findings include: Resident # 27 was admitted with diagnoses that include Alzheimer's disease, dysphagia, and lupus. A Nursing admission assessment dated [DATE] identified Resident #27 weight was 111 pounds, required 1 staff to assist with transfers and bed mobility and noted the resident was independent for eating, A baseline care plan dated 6/3/22 identified Resident #27 had a nutritional goal to maintain current weight and to prevent weight loss. A physician's order dated 6/3/22 directs to weigh resident weekly times 4 weeks on Friday. An admission minimum data set (MDS) dated [DATE] identified that Resident # 27 was severely cognitively impaired requiring extensive assistance of 1 staff for bed mobility and supervision with 1 staff member to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, facility policy review and interview for one resident (Resident #348) reviewed for Intravenous (IV) therapy, the facility failed to ensure the parenteral fluid was administered consistently with professional standard of practice. The findings include: Resident #348 's diagnoses included sepsis, peritoneal abscess, hypomagnesemia, irritable bowel syndrome, convulsion, chronic kidney disease, hyperlipidemia, and type 2 diabetes mellitus. The admission MDS assessment dated [DATE] identified Resident #348 had intact cognition and required extensive assistance of 1 to 2 people for transfers, dressing, toileting, and hygiene. The physician's order dated 7/6/22 identified Resident #348 was directed to administered Vancomycin solution 750 MG intravenously daily and Ceftriaxone solution 2 gram intravenously at bedtime. The Resident Care Plan (RCP) dated 7/11/22 identified Resident #348 had received an IV antibiotic via peripherally inserted catheter for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of policy and staff interviews for1 resident, (Resident #80) reviewed for rehabilitation services, the facility failed to ensure the resident was evaluated by a physician every 60 days. The findings included: Resident #80 was admitted to the facility with diagnoses that included heart failure, generalized muscle weakness and arthritis. A quarterly MDS assessment dated [DATE]identified Resident #80 was moderately cognitively impaired and requires supervision for set up help for bed mobility and transfer and required supervision with 1 staff to walk in the room. Additionally, Resident #80 was independent with walking on the unit with a walker. A review of Resident #80 's clinical record identified a physician progress note last written on 6/21/22. Interview with Resident # 80 on 9/12/22 at 1:00 PM identified Resident #80 reported her/his physician had resigned from her/his case in June 2022 and the facility had not yet assigned another physician to her/his case. Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, facility policy, and interviews for 2 of 3 Residents (Resident #31 and #75) reviewed for Medication Administration, the facility to ensure medications were administered within accordance to physician ' s orders and professional standards to ensure the facility had a medication error rate less than 5%. The findings included: 1. Resident #31 was admitted to the facility with diagnoses that included hypothyroidism, fibromyalgia, dementia, persistent asthma, post-polio syndrome and vitamin D deficiency. The care plan dated 5/23/22 identified a diagnosis of asthma. Interventions directed to give medications as ordered. The quarterly MDS assessment dated [DATE] identified Resident #31 ' s Brief Interview for Mental Status (BIMS) noted a score of 11 which noted impaired cognition. The assessment noted the resident required extensive assistance with personal hygiene and limited assistance with dressing, toileting, and transfers with one-person physical assist. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility, facility policy and interviews for 1 of 2 medication carts, the facility failed to ensure that insulins vials were labeled with residents name and dated when opened and inhalers were dated when opened. The findings include: Resident # 75 was admitted to the facility with diagnoses that included fractures of the lumbosacral spine and pelvis and fracture right clavicle. The care plan dated 8/19/22 identified osteoporosis. Interventions directed to administer medications as ordered by the physician. The admission MDS assessment dated [DATE] identified Resident #75 had intact cognition and required extensive assistance with transfers, dressing, toileting, and personal hygiene with one-person physical assist. A physician ' s order dated 8/25/22 directed to give Norvasc 5mg daily for high blood pressure, anoro ellipta aerosol powder 62.5/25 mcg inhaler daily for respiratory daily, Vitamin D(Cholecalciferol) give 25 mcg daily, and Tramadol 50 mg tablets…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policy and interview for 2 residents (Resident #2 and # 73), the facility failed to ensure the resident's medical record was complete. The findings includes: 1. a. Resident #2's diagnoses included bronchitis, congestive heart failure, asthma, and chronic obstructive pulmonary disease. The physician's order dated 9/1/22 directed to administer Ipratropium-Albuterol Solution 0.5-2.5 mg/3 ml. 3 ml inhale orally every 6 hours as needed for shortness of breath. The admission MDS assessment dated [DATE] identified Resident #2 had intact cognition and required extensive assistance with personal hygiene. Review of the census list identified Resident #2 was transferred to the hospital on 9/7/22. The nurse's note dated 9/7/22 at 2:07 PM identified the ADNS was made aware at approximately 11:30 AM Resident #2 was complaining of abdominal pain with a rating of 8/10. During care the NA and the charge nurse observed a moderate amount of frank red blood in the stool. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility documentation, facility policy, and interviews, reviewed for infection control, the facility failed to ensure staff followed the facility employee handbook regarding hand/nail hygiene. The findings include: Observations on 9/12/22 and 9/14/22 identified the following staff with extremely long fingernails: a. Interview with LPN #1 on 9/12/22 at 11:08 AM identified she has been employed by the facility for approximately 9 months. She indicated that she was aware that her fingernails were too long, and she has not had a chance to go to the nail salon. She also indicated she will address the issue. b) Interview with NA #7 on 9/14/22 at 6:33 AM identified she has been employed by the facility for approximately 3 ½ months. NA #7 identified she was aware that her fingernails were too long. NA #7 indicated she will address the issue. Interview with the Administrator on 9/14/22 at 7:25 AM identified he was not aware that some of the staff had long fingernails. The Administrator indicated he will in-service the nursing staff regarding long fingernails. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of facility policy, and interviews, for seven of fifteen sampled resident rooms (Resident #'s 15, 40, 46, 60, 63, 69, and 83) reviewed for the environment, the facility failed to ensure appropriate storage of resident care equipment. The findings include: Observations of Resident bathrooms identified the following: 1. In Resident #15's bathroom, a bedpan and wash basin were being stored on the handicap rails. 2. In Resident #40's bathroom, a vinyl covered wheelchair cushion and an foam exposed wedge cushion were being stored. 3. In Resident #46's bathroom, an unlabeled empty denture cup lacking a lid and wash basin were being stored. 4. In Resident #60's bathroom, a urine measuring hat was stored in the handicap rail with the opening against the wall. 5. In Resident #63's bathroom, an unlabeled bedpan was stored on top of a closed commode. 6. In Resident #69's bathroom, a wash basin was stored on the back of the toilet. 7. In Resident #83's bathroom, two wash basins were being stored in back of the toilet on the handicap rail. Interview, observation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-21 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for two of five sampled residents (Resident #64 and Resident #91) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to ensure completion of PASRR recommendations. The findings include: a. Resident #64's diagnoses included anxiety and hyperglycemia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #64 was without cognitive impairment and required supervision with bed mobility and limited assistance with transfers. Review of the PASRR level II documentation dated 11/9/18 identified that Resident #64 was to have an evaluation for a diagnosis of dementia, Alzheimer's, or other organic mental disorder. Review of the clinical record failed to reflect this assessment. b. Resident #91's diagnoses included schizophrenia and intellectual disabilities. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #91 had long and short…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, interviews, and review of facility policy, for one of eight residents reviewed for Dining, (Resident #303), the facility failed to provide supervision with meals as ordered. The findings include: Resident #303 was admitted on [DATE]. Diagnoses included dementia, dysphagia, hemiplegia, and dysarthria. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #303 had moderate cognitive impairment and required extensive assistance of one staff for eating. A physician's order dated 10/30/19 directed diet of dysphagia level 3 advanced with nectar thick liquids, see also tube feeding orders, supervision when eating, check mouth for pocketing after meals, assist with meal set up, upright/out of bed for meals and approximately 20 minutes after. The care plan dated 10/31/19 identified Resident #303 was at risk for decreased nutritional status due to dysphagia and requiring a mechanically altered diet. Interventions included diet as ordered. Resident #303's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility documentation, for one sampled resident, (Resident #301), reviewed for Choices, the facility failed to ensure medication was administered as ordered and in a timely manner. The findings include: Resident #301 was admitted on [DATE]. Diagnoses included end stage renal disease and dependence on renal dialysis. The Nursing admission assessment dated [DATE] identified Resident #301 was oriented to person, place, and time and had clear speech. A physician's order dated 11/6/19 directed Renvela 800 mg by mouth before meals at 8:00 AM, 11:00 AM, and 5:00 PM. The care plan dated 11/8/19 identified Resident #301 was on a Renal diet. Interview with Resident #301 on 11/18/19 at 10:22 AM identified Resident #301 was not given the 11/18/19 morning dose of Renvela until 10:05 AM, and it was to be given one half hour before breakfast. Resident #301 identified that he/she had eaten breakfast at 8:20 AM and so he/she received the Renvela over…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews, for one sampled resident (Resident #89) reviewed for vision, the facility failed to ensure a recommendation for a follow up ophthalmology appointment was scheduled. The findings include: Resident #89's diagnoses included anxiety and diabetic retinopathy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #89 was without visual and cognitive impairment and required extensive assistance with personal hygiene. The Resident Care Plan (RCP) dated 10/11/19 identified Resident #89 with visual impairment related to retinopathy, diabetic moderate non-proliferative, and left and right with eye injections in both eyes with macular edema. Interventions directed to provide adequate lighting and provide with eye medications. The nurse's note dated 6/19/19 at 4:12 PM identified that Resident #89 had gone to an eye appointment, had findings that the right eye was worsening and that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for one sampled resident (Resident #46) reviewed for limited Range of Motion (ROM), the facility failed to ensure placement of a hand splint. The findings include: Resident #46's diagnoses included dementia, cognitive communication deficit, and osteoporosis. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #46 had long and short term memory impairment and required extensive assistance with eating and personal hygiene. The Resident Care Plan (RCP) dated 9/24/19 identified Resident #46 required assistance with all of Activities of Daily Living (ADLs). Interventions directed to apply a left resting hand splint in the morning after morning care and remove prior to evening care with skin checks throughout the wearing time. A physician's order dated 10/29/19 directed apply the left hand resting splint, after morning care, remove prior to evening care, with skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, interviews, and review of facility documentation, for one of two residents reviewed for accidents, (Resident #303), the facility failed to ensure the resident was transferred per physician's orders. The findings include: Resident #303 was admitted on [DATE] with diagnoses that included dementia, dysphagia, hemiplegia, and dysarthria. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #303 had moderate cognitive impairment, required extensive assistance of two staff for transfers, and had range of motion impairments on one side for upper and lower extremeties. The care plan dated 8/5/19 identified Resident #303 required assistance with all Activities of Daily Living (ADLs). Interventions included transfers per physician's orders, and an intervention initiated 9/5/19 directed two staff for care at all times. A physician's order dated 9/16/19 directed physical therapy to evaluate and treat. Physical therapy orders dated 9/21/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-21 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy, for two of four residents observed for Medication Administration, (Resident #54 and Resident #64), the facility failed to ensure physician's orders were signed. The findings include: a. Resident #54 was admitted on [DATE]. Diagnoses included Alzheimer's disease, atrial fibrillation, and anxiety disorder. Interview and record review with Licensed Practical Nurse (LPN) #2 on 11/20/19 at 10:00 AM identified Resident #54's record failed to reflect signed physician's order renewals since 7/28/19. LPN #2 identified this should have been done, nursing should alert the physician, but he/she did not know if any particular person/role was assigned to address this. Interview and record review with the Assistant Director of Nurses (ADNS) on 11/20/19 at 11:06 AM identified order renewals were not signed since 7/28/19. and this should have been done, the nurses and physicians are responsible, but there was currently no one assigned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for two of six sampled residents (Resident #35 and Resident #71) reviewed for unnecessary medication, documentation was lacking to reflect the pharmacist reviewed or made recommendations regarding behavior monitoring for residents taking anti-psychotic medications. The findings include: a. Resident #35 was admitted on [DATE] with diagnoses that include unspecified dementia with behavioral disturbances and adjustment disorder. A physician's order dated 8/23/19 directed to administer Seroquel 25 milligrams (mg) by mouth twice per day. The Medication Administration Record (MAR) dated 8/23/19 through 9/19/19 identified Resident #35 was administered Seroquel 25 mg twice per day. The Resident Care Plan (RCP) dated 8/26/19 identified Resident #35 was prescribed anti-psychotic medication. Interventions directed to be aware of resident's interaction with other residents or others for appropriateness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for 3 of 6 sampled resident (Resident #35, Resident #71 and Resident #302) reviewed for unnecessary medications, the facility failed to implement behavioral monitoring with the use of an antipsychotic. The findings include: a. Resident #35 was admitted on [DATE] with diagnoses that include unspecified dementia with behavioral disturbances and adjustment disorder. A physician's order dated 8/23/19 directed to administer Seroquel 25 milligrams (mg) by mouth twice per day. The Medication Administration Record (MAR) dated 8/23/19 through 9/19/19 identified Resident #35 was administered Seroquel 25 mg twice per day. The Resident Care Plan (RCP) dated 8/26/19 identified Resident #35 was prescribed anti-psychotic medication. Interventions directed to be aware of resident's interaction with other residents or others for appropriateness and be aware of mental status functioning on an ongoing basis.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for two of six sampled residents (Resident #56 and Resident #69) reviewed for medication administration, the facility failed to ensure that medications were administered according to physician's orders and professional standards. The facility failed to ensure a medication error rate less than 5%. The findings include: a. Resident #56 was admitted on [DATE]. Diagnoses included benign prostatic hyperplasia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #56 had severe cognitive impairment. A physician's order dated 10/30/19 directed Finesteride 5 mg by mouth daily. Observation of medication administration by Licensed Practical Nurse (LPN) #3 on 11/20/19 at 8:29 AM identified the medication Finesteride (Proscar) 5 mg was not available for Resident #56. LPN #3 identified that he/she had given the medication yesterday (11/19/19), and reordered the medication from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy, for one of two medication carts reviewed, the facility failed to ensure a nasal spray medication was labeled. The findings include: Resident #64 was admitted on [DATE]. A physician's order for Resident #64, dated 7/28/19, and reviewed on 10/16/19, directed Fluticasone (Flonase) 50 mcg nasal spray suspension, one spray into each nostril every twelve hours. Observation and interview on 11/20/19 at 8:06 with Licensed Practical Nurse (LPN) #2, identified a bottle of Fluticasone (Flonase) 50 mcg nasal spray suspension was in the medication cart, it was opened and not in a box. The medication failed to reflect a resident's name and/or directions on the bottle and no pharmacy label was nnoted on the medication. No other fluticasone was in the medication cart. LPN #2 identified that the only resident for this cart with this medication was Resident #64. LPN #2 identified the medication would need to be disposed of because it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for one sampled resident (Resident #10) reviewed for the environment, the facility failed to ensure a comfortable, homelike environment. The findings include: Resident #10's diagnoses included dementia, non-traumatic subarachnoid hemorrhage, and schizophrenia. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #10 was without cognitive impairment and required extensive assistance with bed mobility and toilet use. Additionally, Resident #10 was noted to reject care one to three days per week. The Resident Care Plan (RCP) dated 11/9/19 identified Resident #10 could be physically and/or verbally aggressive toward staff members. Resident #10 often refused Activity of Daily Living (ADL) care. Interventions directed to not express staff anger or impatience verbally or with physical movement (i.e. shaking head) explain the importance of accepting care, housekeeping to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-09-15 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy, and interviews for 3 residents (Residents #18, #73, and #87) reviewed for hospitalization, the facility failed to ensure the Office of the State Long-Term Care Ombudsman was notified when the resident was transferred and admitted to the hospital. The findings included: 1. Resident #18 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease and type 2 diabetes mellitus. The 5-days MDS assessment dated [DATE] identified Resident #18 had severely impaired cognition and required extensive assistance with personal hygiene. A nurse's note dated 5/17/22 at 2:39 PM identified at 1:30 PM physical therapy staff informed the RN nursing supervisor that Resident #18 was undressed and threw all linen, sheets, and clothes on the floor. Resident #18 was noted wandering in resident rooms on the unit, very hard to redirect, and behavior was uncontrollable. Staff attempted to put clothes on Resident #18 resident refused. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-11-21 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility documentation, review of facility policy, and interviews, for two of two sampled resident (Resident #62 and Resident #96 ) reviewed for resident assessments, the facility failed to accurately code the Minimum Data Set (MDS) to reflect the resident's status. The findings include: a. Resident #62 was admitted to the facility on [DATE] with diagnoses that included left bundle branch block, nonrheumatic aortic stenosis, and generalized muscle weakness. A physician's order dated 9/4/19 directed to refer Resident #62 for a hospice evaluation. A physician's order dated 9/6/19 directed Resident #62 on hospice, agreed with hospice recommendations. The significant change Minimum Data Set (MDS) assessment dated [DATE] identified Resident #62 was severely cognitively impaired and required extensive assistance with dressing, bed mobility, and personal hygiene. The assessment further reflected No for special treatments, procedures, or programs. b. Resident #96…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-11-21 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and interviews, for five of six Nurse Aides (NA) reviewed for sufficient competent nursing staff, (NA #3, #4, #5, #6, and #7), the facility failed to ensure a performance evaluation was completed at least once every 12 months. The findings include: a. Interview and documentation review with the Administrator on 11/20/19 at 1:00 PM identified that NA #3, with date of hire 6/7/18, last had a performance evaluation on 8/22/18. The Administrator further identified that NA #3 should have had a performance evaluation annually on the aniversary of the date of hire. The Administrator identifed he/she would expect Human Resources to notify supervisiors when staff are due for evaluations. b. Interview and documentation review with the Administrator on 11/20/19 at 1:23 PM identified NA #4 with date of hire 11/11/14, last had a performance evaluation on 11/16/17 and identified NA #4 should of had an annual performance evaluation on or about 11/16/18 and 11/16/19. In addition further interview and documentation review with the Administrator identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 3 of 5 | 2.5 | +0.5 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 1 of 5 | 2.5 | -1.5 vs chain |
The other 19 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FOLEY, BRIAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; CORPORATE OFFICER | 100% | since 11/01/2004 |
| SINGH, DEVIKA | Individual | W-2 MANAGING EMPLOYEE | — | since 09/10/2018 |
| VESS, RYAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/15/2013 |
CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075300. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.