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Apple Rehab Coccomo

33 Cone Ave, Meriden, CT 06450 · For profit - Corporation · 100 certified beds · (203) 238-1606 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Aug 2025Resident-funds citation (F0568)1 immediate-jeopardy citation$14,069 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Aug 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,069 in federal fines (most recent 2025-01-14)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
MediQuick0.8 mi
61 Pomeroy Ave · (203) 694-5350 · Call to confirm hours
Pharmacy
839 E Main St · (203) 235-8285 · Call to confirm hours
Grocery
1265 E Main St · (860) 477-8078 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.7%18.0%15.4%worse
Long-stay residents who lose too much weight8.9%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder1.8%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms12.2%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.5%3.5%3.3%typical
Long-stay residents whose ability to walk worsened15.6%16.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication13.7%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine73.5%93.5%95.3%worse
Long-stay residents with pressure ulcers5.5%4.0%4.7%worse
Long-stay residents with worsening bladder/bowel control19.5%24.7%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table20.1%17.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.9%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine22.6%69.7%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

69.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 67 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

69.7%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
0.37U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF69.7%CMS range 57.1–83.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.9–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.3–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.931.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
0.86
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.29
RN hoursweekends
53.6%
Total nursing turnover
53.8%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 90.7 residents a day — about 91% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.51 on weekdays — 14% thinner on weekends. RN hours go from 0.58 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-08-04)
10
at the previous standard inspection (2023-09-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of eight residents (Resident #1) reviewed for accidents, the facility failed to ensure staff supervision was conducted timely to identify a missing resident's whereabouts, failed to act timely when a resident was identified to be missing, and failed to follow their own policy and continue to search for a missing resident whose whereabouts were unknown for approximately six hours. The facility was later notified the resident was found waist deep in an icy pond. The failures resulted in a finding of Immediate Jeopardy. The finding includes: Resident #1's diagnoses included metabolic encephalopathy, dementia, depression, and anxiety disorder, and a history of alcohol abuse. The Resident Care Plan (RCP) dated 11/18/2024 identified Resident #1 had impaired memory, impaired recall and impaired decision-making skills related to dementia. Interventions directed to orient to room/staff, offer support and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fdisputed · IDR2025-08-04 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and review of the Payroll Based Journal (PBJ) submissions, the facility failed to provide the appropriate number of weekend staff for Quarter 3 and Quarter 4 of Fiscal Year 2024 (April 1, 2024 through September 30, 2024) and Quarter 1 and Quarter 2 of Fiscal Year 2025 (October 1, 2024, through March 31, 2025). The findings include:PBJ submissions for Quarter 3 and Quarter 4 of Fiscal Year 2024 and Quarter 1 and Quarter 2 of Fiscal Year 2025 (April 1, 2024, through March 31, 2025) indicated the facility had triggered for excessively low weekend staffing.Interview and review of documentation with the Director of Nursing (DNS) on 8/1/25 at 3:37 PM identified that although she was not working at the facility for most of the time the PBJ submissions had triggered for excessively low weekend staffing (4/1/24-3/31/25) she was aware the facility had a low staffing problem on the weekends. The DNS indicated although the facility had staff call outs and general low staffing at that time, the facility recently had a massive hiring event and should see a change in the next…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2025-08-04 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record, and facility policy for 1 of 1 sampled residents identified to self administer medication (Resident #45), the facility failed to assess Resident #45's ability to safely self-administer Insulin. The findings include: Resident #45's was admitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus, end stage renal disease, and dependence on renal dialysis. An Inter-Agency Referral form (W-10) from the hospital and dated 2/26/25, indicated Resident #45 was ordered Humulin R U-500 KwikPen (an intermediate acting insulin to lower blood glucose), 25 units at breakfast, and 40 units at lunch, and 55 units at dinner. A Resident Care Plan dated 2/27/25 identified a diagnosis of diabetes with Resident #45 being at risk for hyperglycemia/hypoglycemia and other complications. Interventions included administration of medications as ordered, completion of fingerstick as ordered, and watching for acute signs of hyperglycemia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2025-08-04 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, review of employee personnel records and facility policy and interviews for 4 of 5 employees (Registered Nurse (RN) #1, Licensed Practical Nurse (LPN) #3, Nurse Aide (NA) #3 and NA #9), the facility failed to ensure pre-employment references were obtained. The findings include:1. RN #1's date of hire was 9/7/23. No pre-employment references were obtained or located in the employee's personnel file. Although requested, the facility could not provide pre-employment references for RN #1. Review of the facility staffing schedules and time records indicated RN #1 currently worked at the facility. 2. LPN #3's date of hire was 10/3/24. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not provide pre-employment references for LPN #3. Review of the facility staffing schedules and time records indicated LPN #3 currently worked at the facility. 3. NA #3's date of hire was 7/9/24. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited beforedisputed · IDR2025-08-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, interviews, and facility policy for 1 of 4 sampled residents (Resident #3) reviewed for accidents, the facility failed to ensure a call bell was in reach per the Resident Care Plan (RCP) which resulted in a fall and for 1 of 2 sampled residents (Resident #84) reviewed for position/mobility and respiratory care, the facility failed to ensure the care plan was comprehensive to include a diagnoses with interventions for quadriplegia and respiratory care. The findings include: 1.Resident #3's diagnoses included Parkinson's disease, orthostatic hypotension, and a history of falling. The Resident Care Plan (RCP) dated 6/5/25 identified Resident #3 was a fall risk and required assistance with activities of daily living. Interventions included to keep the call bell within reach when the resident was in bed or in the bedside chair, encourage the resident to ask and wait for staff assistance for transfers and toileting, and set-up and assist the resident as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-04 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of the clinical record, facility documentation, and facility policy for 4 of 4 residents (Resident #5, Resident #28, Resident #31 and Resident #41) reviewed for care planning, the facility failed to complete quarterly, interdisciplinary resident care plan meetings. The findings include: 1. Resident #5 had diagnoses that included obstructive and reflex uropathy (blockage in the urinary tract), hypotension (low blood pressure), and prostate cancer. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #5 was cognitively intact, had an indwelling catheter, was independent with eating, required substantial/maximal assistance with bed mobility and was dependent for transfers. The Resident Care Plan (RCP) dated 7/31/24 identified Resident #5 had a suprapubic tube due to obstructive uropathy, and he/she was at risk for a urinary tract infection (UTI). Interventions included to observe urine for color, clarity and odor and report any abnormalities to the physician, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 residents (Resident #5 and Resident #61) reviewed for urinary tract infections (UTI), the facility failed to ensure fluid intake to meet daily fluid goals for a resident with a urinary catheter and history of urinary tract infections. The findings include: 1. Resident #5 had diagnoses that included obstructive and reflex uropathy (blockage in the urinary tract), hypotension (low blood pressure), and prostate cancer.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #5 was moderately cognitively impaired, had an indwelling catheter, was independent with eating, and was dependent with toileting hygiene, bed mobility, and transfers.The Resident Care Plan (RCP) dated 12/10/24 identified Resident #5 had a suprapubic tube (SPT) due to obstructive uropathy, and he/she was at risk for a urinary tract infection (UTI). Interventions included to observe urine for color,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited beforedisputed · IDR2025-08-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, and interviews for 1 of 2 residents (Resident #84) reviewed for respiratory care, the facility failed to ensure physician orders were in place for cleaning/managing of a resident's continuous positive airway pressure (CPAP) machine (delivers constant and steady air pressure to help you breathe while you sleep). The findings include: Resident #84 had diagnoses that included quadriplegia, obstructive sleep apnea (OSA), and morbid obesity.The Nursing admission assessment dated [DATE] at 3:05 PM identified Resident #84 was cognitively intact, required assistance with eating, was dependent for bed mobility, and required the assist of 2 staff members for transfers with a mechanical lift.A physician progress note written by the Medical Director on 4/2/25 at 12:11 PM identified Resident #84 had OSA and significant hypercarbic respiratory symptoms in the past. The note identified to continue with Resident #84's current use of the CPAP machine throughout the day.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Edisputed · IDR2025-08-04 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of the clinical record, and facility policy for 1 of 1 sampled resident (Resident #45) reviewed for dialysis, the facility failed to ensure accurate physician's orders were obtained for a dialysis access site. The findings include:Resident #45's diagnoses included Type 2 Diabetes Mellitus, end stage renal disease with dependence on renal dialysis. An Inter-Agency Referral form (W-10) from the hospital dated 2/26/25 indicated that Resident #45 had a double-lumen right subclavian vein hemodialysis catheter in place. Physician orders dated 2/26/25 directed staff to 'Remove dressing to Fistula on right upper chest 8 hours post dialysis unless otherwise ordered every evening shift Mon, Wed, Fri (a discrepancy with the W-10 which identified Resident #45 having a double-lumen right subclavian vein access and not a right upper chest fistula). The Resident Care Plan dated 2/27/25, identified Resident #45 had chronic kidney disease (CKD), including attending dialysis three times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-04 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, review of the clinical record, and facility policy for 3 of 4 residents (Resident #42, Resident #88, Resident #89) observed for medication administration, the facility failed to ensure the medication error rate was not 5 percent (%) or greater (the error rate was 17.8%). The findings include::1.Resident #42 had diagnoses that included a central nervous system autoimmune condition, constipation, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #42 was moderately cognitively impaired, received an injection 3 out of 7 days, required substantial/maximal assistance with bed mobility and was dependent for eating and transfers. The Resident Care Plan dated 4/17/25 identified Resident #42 had a central nervous system autoimmune condition that affected his/her brain and spinal cord that resulted in loss of muscle control, vision, balance, and sensation. Interventions included to administer medications as ordered, encourage rest periods as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility documentation, facility policy and interviews, the facility failed to clean the only facility ice machine according to manufacturer guidelines. The findings include: Observation of the only facility ice machine on 8/1/25 at 3:21 PM identified diffusely scattered spots of a black substance inside the ice machine on the surface of a white plastic piece that extended from one side of the ice machine to the other side of the ice machine. The ice machine was filled with ice which prevented visualization of additional surfaces within the ice machine. A yellow service record on the outside of the ice machine indicated that the ice machine and air filters were chemically cleaned by the facility's refrigeration company on 11/12/24 and the water filter was changed on 12/2/24. No additional entries were made on this record after 12/2/24. Interview with Refrigeration Company Dispatcher on 8/1/25 at 3:27 PM identified the company had last been out to the facility to clean the ice machine on 11/11/24, that there was only 1 ice machine that was serviced by their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Edisputed · IDR2025-08-04 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and review of the facility Quality Assurance and Performance Improvement (QAPI), the facility failed to recognize and put measures in place to ensure neurological assessments were completed for a resident with a significant amount of falls (Resident #56). The findings include: Resident # 56's diagnosis included Parkinson's disease, peripheral vascular disease, and hypertension.Resident #56 was admitted to the facility on [DATE].A nursing admission assessment (the admission Minimum Data Set assessment had not yet been completed) dated 1/29/25 identified Resident #56 was severely cognitively impaired and required assistance of 2 for bathing, transferring and personal care.The Resident Care Plan (RCP) dated 2/2/25 identified Resident #56 was at risk for falls due to multiple risk factors with intervention to toilet Resident #56 prior to dinner, encourage Resident #56 to ask and wait for staff assistance for transfers and/or toileting.a. A facility Accident and Incident report dated 2/2/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and interviews for 5 resident private bathrooms and 4 resident shared bathrooms on 3 of 3 nursing units, the facility failed to ensure personal care items were properly labeled, covered, and stored according to facility policy. The findings included: Based on observation, review of facility policy and interviews for 5 resident private bathrooms and 4 resident shared bathrooms on 3 of 3 nursing units, the facility failed to ensure personal care items were properly labeled, covered, and stored according to facility policy. The findings included: Observation on 7/28/25 at 11:00 AM and observation and interview with the Infection Prevention (IP) Registered Nurse (RN) #2 on 7/30/25 at 11:49 AM identified the following on Unit 100: room [ROOM NUMBER]'s private bathroom contained one bedpan that was unlabeled, uncovered and located on the bathroom floor next to the toilet. room [ROOM NUMBER]'s private bathroom contained one bedpan that was unlabeled, uncovered and located…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2025-08-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 2 of 24 residents (Resident #27 and Resident #45) reviewed for advance directives (a written statement of a resident's wishes regarding medical treatment), the facility failed to obtain a physician's order for advance directives for Resident #27 and failed to ensure advanced directives were discussed and necessary documentation completed regarding advanced directives for Resident #45. The findings include:1.Resident #27 had diagnoses that included dementia, anxiety, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #27 was severely cognitively impaired and independent with eating, transfers, and ambulation. The Resident Care Plan (RCP) dated 4/21/25 identified Resident #27 required staff assistance with activities of daily living. Interventions included advanced directives per physician orders. A Medical Interventions Form (advance directives) signed by Resident #27's responsible party on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ddisputed · IDR2025-08-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation, review of the clinical record, facility documentation, and facility policy for 1 of 4 residents (Resident #88) reviewed for medication administration, the facility failed to notify the provider of medication omissions. The findings include:Resident #88's diagnoses included unspecified dementia, alcohol abuse with withdrawal, and Gastro-Esophageal Reflux Disease (GERD) with esophagitis. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #88 was moderately cognitively impaired, was independent for self-care and dependent on staff for chair/bed-to-chair transfers.The Resident Care Plan dated 7/11/25 identified Resident #88 had alcohol use/abuse. Interventions included dietary consultations as needed to ensure adequate nutrition/ hydration and to provide medications as ordered.A physician's order dated 5/1/25 directed to administer B12 active oral chewable tablet (Methylcobalamin) by mouth in the morning for vitamin supplement related to alcohol abuse with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-04 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interviews for 1 of 2 residents (Resident #84) reviewed for position/mobility, the facility failed to formulate a baseline care plan (BCP) that addressed all required areas, failed to document a timely completion of the BCP meeting, failed to document the resident/resident representative participated in the BCP and that a BCP summary was provided to the resident/resident representative. The findings include: Resident #84 was admitted to the facility on [DATE] with diagnoses that included quadriplegia, obstructive sleep apnea, and morbid obesity.The Nursing admission assessment dated [DATE] at 3:05 PM identified Resident #84 was cognitively intact, required assistance with eating, was dependent for bed mobility, and required the assistance of 2 staff members for transfers with a mechanical lift.a. Review of a handwritten BCP dated 3/31/25 identified Resident #84 was alert and was admitted for long-term care with a primary goal of remaining long term in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews and facility policy for 1 of 4 sampled residents (Resident #56) reviewed for accidents, the facility failed to complete neurological assessments after a fall, per facility policy for unwitnessed falls and for 1 of 1 sampled resident observed with medications at the bedside (Resident #88), the facility failed to administer medications according to standards of practice. The findings include:1.Resident # 56's was admitted to the facility on [DATE] with diagnosis that included Parkinson's disease, peripheral vascular disease, and hypertension. A nursing admission assessment (the admission Minimum Data Set assessment had not yet been completed) dated 1/29/25 identified Resident #56 was severely cognitively impaired and required assistance of 2 for bathing, transferring and personal care. The Resident Care Plan (RCP) dated 2/2/25 identified Resident #56 was at risk for falls due to multiple risk factors with intervention to toilet Resident #56 prior to dinner, encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility documentation, and interviews for 1 of 1 sampled resident (Resident #56) reviewed for edema, the facility failed to follow physician orders for applying compression stockings. The findings include:Resident # 56's diagnosis included Parkinson disease, peripheral vascular disease, and hypertension.The Resident Care Plan dated 4/16/25 identified Resident #56 had bilateral, pitting edema, interventions included to notify the physician if extremities become blue, red, swollen, hot, or any skin issues. Also, to encourage and assist Resident #56 to change position frequently.Review of the physician orders dated 4/23/25 directed to apply compression stockings in the AM and remove at hours of sleep every day and evening shift for edema.The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #56 as severely cognitively impaired and was independent for eating. Also, identified Resident #56 was dependent on oral hygiene, showering, and dressing. Further,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observations, facility policy, record review, and interviews for 1 of 1 sampled resident (Resident #88) observed on tour to have medication at the bedside, the facility failed to properly secure medications. The findings include:Resident #88's diagnosis included dementia, depression and anxiety disorder.The quarterly Minimum Data Set assessment (MDS) dated [DATE] identified Resident #88 was moderately cognitively impaired and was independent with personal hygiene, bathing, transfers, and toileting.The Resident Care Plan dated 7/11/25 identified Resident #88 having dementia with impaired memory, recall and decision-making skills. Interventions included to use simple terms and offer gentle reminders.Physician orders dated 7/20/25 directed the following medications were ordered and scheduled for administration at 8:00 AM and 9:00 AM:1. Buspirone (a medication to treat depression) 10 milligram (mg) tablet, give 1.5 tablets (15 mg dose) by mouth every morning2. Pantoprazole (a medication to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, facility policy, and interviews for one of three residents (Resident #7) reviewed for accidents, the facility failed to ensure the Resident Care Plan (RCP) was revised upon readmission to the facility, to direct the updated transfer status, after the resident sustained a facility acquired fracture due to a fall. The findings include: Resident #7's diagnoses included chronic obstructive pulmonary disease, depression and benign paroxysmal vertigo (crystals in ear that disrupt normal fluid flow causing false sense of motion and brief episodes of dizziness). The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #7 had moderate cognitive impairment (Brief Interview for Mental Status (BIMS) score of ten), was dependent for shower transfers, required set up/clean up assistance with bed mobility and lower body dressing, was independent with bathing, upper body dressing, personal hygiene, transfers, ambulation of ten feet or less and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for intravenous antibiotic therapy, the facility failed to secure an order to flush the intravenous line to ensure the entire dose of medication was administered. The findings include: Resident #1's diagnosis included bilateral ankle osteomyelitis, an infection of the bone. A physician's order dated 1/24/25 directed to administer ceftriaxone 2 Grams intravenously one (1) time a day and to flush the lumen with 10 milliliters (ml) before medication and 10ml after medication then 3ml of Heparin. The Advanced Practice Registered Nurse acceptance note dated 1/25/25 identified Resident #1 was alert and oriented to person, place, and time and was admitted for continued intravenous antibiotic therapy. Review of the January 2025 Medication Administration Records failed to reflect an order to flush the intravenous tubing after the ceftriaxone was administered to ensure Resident #1 received the full dosage of antibiotics had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #3) reviewed for abuse, the facility failed ensure the resident was free from verbal mistreatment. The findings include: Resident #3 was admitted with diagnoses that included attention and concentration deficit and asthma. A quarterly MDS assessment dated [DATE] identified Resident #3 had a BIMS of 11 indicating moderately impaired cognition and required assistance with ALDs. A resident care plan dated 9/10/2024 identified Resident #3 had ineffective coping with accusatory behaviors due to cognitive impairment. Interventions included assist of two (2) staff with care, explain all procedures, speak simply and to offer support and reassurance. A facility reportable event (RE) form dated 11/11/2024 at 7:04 PM identified on 11/10/2024 at 12 PM, Person #3 reported LPN #3 had made inappropriate comments to Resident #3. An RN assessment identified no injuries, LPN #3 was suspended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-01-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #3) reviewed for abuse, the facility failed ensure staff reported an allegation of abuse timely, and the facility failed to notify the State Agency timely when it became aware of an allegation of abuse. The findings include: Resident #3 was admitted with diagnoses that included attention and concentration deficit and asthma. A quarterly MDS assessment dated [DATE] identified Resident #3 had a BIMS of 11 indicating moderately impaired cognition and required assistance with ALDs. A resident care plan dated 9/10/2024 identified Resident #3 had ineffective coping with accusatory behaviors due to cognitive impairment. Interventions included assist of two (2) staff with care, explain all procedures, speak simply and to offer support and reassurance. A facility reportable event (RE) form dated 11/11/2024 at 7:04 PM identified on 11/10/2024 at 12 PM, Person #3 reported LPN #3 had made…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-01-14 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for wounds, the facility failed to ensure the resident care plan was revised timely to include resident refusals of wound care. The findings include: Resident #2's diagnoses included a non-pressure chronic left foot ulcer and diabetes mellitus. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of fifteen out of fifteen (15/15), indicative of being cognitively intact, and had two (2) unstageable diabetic ulcers, had pressure reducing devices, and received nutrition and ointments/medication for pressure ulcer/injury care. The Resident Care Plan (RCP) dated 9/19/2024 identified Resident #2 was at risk for skin breakdown due to decreased mobility, incontinence, poor nutrition, poor circulation, pronounced body prominences, and altered sensation. Interventions directed use of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for wounds, the facility failed to act timely on a wound consultant order, and failed to ensure a low air-loss mattress was maintained in place in accordance with wound consultant orders. The findings include: Resident #2's diagnoses included a non-pressure chronic left foot ulcer and diabetes mellitus. Review of the Wound Center Physician Notes and Orders dated 9/11/2024 identified Resident #2 had a left lower extremity unstageable ulceration and a left lower extremity ankle/Achilles stage four (4) ulceration. The wound center orders directed Resident #2 required pressure relief devices to include waffle booties, pressure relief cushion on wheelchair (ROHO), and a low air-loss mattress. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #2 had a Brief Interview for Mental Status (BIMS) score of eight out of fifteen (08/15),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to perform an elopement risk assessment after a resident returned to the facility after an identified unauthorized absence and the facility failed to accurately complete an elopement risk assessment after an unauthorized resident absence. The findings include: Resident #1's diagnoses included metabolic encephalopathy, dementia, depression, and anxiety disorder, and a history of alcohol abuse. The Resident Care Plan (RCP) dated 11/18/2024 identified Resident #1 had impaired memory, impaired recall and impaired decision-making skills related to dementia. Interventions directed to orient to room/staff, offer support and reassurance, and gentle reminders when resident is confused or forgetful. Record review identified Resident #1 was responsible for him/herself (had no Power of Attorney or court appointed Conservator). Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-29 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews for 2 of 3 resident units, for Resident #'s 3, 10, 15, 20, 22, 23, 35, 42, 43, 46, 53, 57, 58, 61, 62, 63, 81, 82, and 83 who were reviewed for the environment, the facility failed to maintain a functional and sanitary environment for residents. The findings include: Intermittent observations on 9/25/23 between 10:30 AM and 2:00 PM, identified toilets with continually circulating water and faucets with dripping water in multiple resident bathrooms on the 200 and 300 units. Resident #'s 3, 10, 15, 20, 22, 23, 35, 42, 43, 46, 53, 57, 58, 61, 62, 63, 81, 82, and 83's bathrooms were observed to be effected. Additionally, in Resident #35's bathroom, an active, almost constant flow of water was noted to be coming through the ceiling vent and emptying into a trash can. Several areas of the ceiling surrounding the vent were noted to be dry and peeling, with some areas wet and leaking. Interview with Resident #35 on 9/25/23 at 12:29 PM identified that the leak in and around the bathroom ceiling vent had been occuring on and off for several weeks. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and staff interview for 1 of 1 sampled residents (Resident #56) reviewed for advanced directives, the facility failed to ensure Resident #56 signed the Advanced Directive Consent form. The findings include: Resident #56 was admitted to the facility on [DATE] with diagnoses that included hypotension, chronic obstructive pulmonary disease, and generalized anxiety. Face Sheet documentation located in the clinical record identified Resident #56 was responsible for him/her self. A Medical Interventions Consent form dated 9/3/23 and signed by Person #1 identified Resident #56's code status was Do Not Resuscitate (DNR)/Do Not Intubate (DNI) but failed to include Resident #56's signature despite Resident #56 being responsible for him/herself. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #56 was cognitively intact and required limited assistance of one person with transfer, dressing, toilet use, and personal hygiene. A written physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY FACILITY Environment Based on observations, facility policy and interviews for 5 observed residents, Resident #11, 15, 22, 29, and 53, who were using the resident television lounge, the facility failed to maintain a homelike environment in 2 of 3 resident areas. The findings include: Observation of the 300 Unit Television Lounge on 9/26/23 at 10:40 AM identified 10 wheelchairs (5 standard and 5 adaptive/custom wheelchair), 2 mechanical lift devices, and 1 [NAME] chair. Two residents (Resident #11 and #15) were noted to be using the television room for leisure. Interview with the ADNS on 9/26/23 at 9:40 AM identified that it appears wheelchairs and lifts were being stored in the television room, but that storage did not usually occur in that area. The ADNS indicated that she had not witnessed equipment stored in this area before. The ADNS identified that medical equipment storage should not occur in resident areas. Interview with NA #2 on 9/26/23 at 9:48 AM identified that the facility has been storing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the clinical record, facility policy, and interview for 1 of 5 sampled residents, Resident #30, reviewed for medications, the facility failed to develop a comprehensive care plan for anticoagulation (blood thinners). The findings include: Resident #30's diagnoses included atrial fibrillation and atherosclerotic heart disease. A physician's order dated 9/18/23 directed to administer Apixaban (blood thinner) oral tablets 5 milligrams daily for atrial fibrillation. Review of the baseline Resident Care Plan (RCP) dated 9/18/23 failed to identify Resident #30 had a care plan to monitor his/her condition while on blood thinners. Interview and review of the RCP on 9/28/23 at 11:30 AM with RN #3 (MDS Coordinator), identified that all residents being administered blood thinners should have a comprehensive care plan related to anticoagulation. RN #3 indicated that she was responsible for the development of comprehensive care plans but was unable to identify why there was no care plan related to blood thinners. Review of the Care Planning policy dated 2019 directed, in part,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interview for 1 of 5 residents, Resident #35, reviewed for unnecessary medications, the facility failed to develop a comprehensive care plan while on anticoagulation (blood thinners). The findings include: Resident #35's diagnoses included presence of left artificial hip joint and atherosclerotic heart disease. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #35 was moderately cognitively impaired and required extensive assistance of 2 staff for bed mobility and transfers. The Resident Care Plan (RCP) dated 6/29/23 identified no care plan for blood thinners. A physician's order dated 6/6/2022 directed staff to administer Apixaban tablet, 2.5 milligrams, two times a day, by mouth. Interview and review of Resident #35's clinical record with LPN#1 on 9/27/23 at 11:05 AM identified that, although she monitors Resident #35 for signs of bleeding due to being on a blood thinner, LPN #1 was unable to show nursing documentation or a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for two of two residents (Resident #31 and Resident #59) reviewed for accidents, the facility failed to ensure fall risk assessments were completed as per facility policy (Resident #31) and failed to ensure staff provided supervision to prevent a resident from leaving the facility without staff knowledge (Resident #59). The findings include: 1. Resident #31 was admitted on [DATE] with a diagnosis of dementia, diabetes, and orthostatic hypotension (a sudden drop in blood pressure when standing from a seated or lying position). A nursing quarterly evaluation dated 5/6/22 identified Resident #31 was a fall risk due to taking medications for diabetes. A fall risk assessment dated [DATE] identified Resident #31 was not at risk for falling. A Nursing quarterly evaluation dated 8/22/22 identified Resident #31 was at risk for falls due to having an unsteady gait. The Resident Care Plan dated 8/24/22 identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility policy, and interviews for the only sampled resident, Resident #30, reviewed for a respiratory condition, the facility failed to properly store, label, and date a nebulizer mask. The findings include: Resident #30's diagnoses included Chronic Obstructive Pulmonary Disease (COPD) and congestive heart failure. The Resident Care Plan dated 9/18/23, identified Resident #30 had COPD. Interventions included monitoring for oral fungal infections, shortness of breath, and difficulty breathing. A Physician's order dated 9/18/23 directed to administer Ipratropium-Albuterol Solution 0.5-2.5 milligrams (mg)/3 milliliters (ml) and Budesonide Inhalation Suspension 0.5 mg/2ml (nebulizer solutions). Observation on 9/25/23 at 1:00 PM, identified that Resident #30 had a nebulizer machine on his/her bedside table with the nebulizer mask sitting on top of the machine. Additionally, the tubing was not labeled or dated. A second observation on 9/26/23 at 12:43 PM and interview with LPN #6, identified that the nebulizer mask was unlabeled and stored on top of the nebulizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on observation, review of the clinical record, facility policy, and interview for 2 of 7 sampled residents (Resident #23 and Resident #60) reviewed for Medication Administration, the facility failed to ensure a medication error rate of less than 5%. The findings include: 1. Resident #23 ' s diagnoses included Alzheimer's disease, depression, and anxiety. The significant change Minimum Data Set (MDS) assessment dated [DATE] identified that Resident #23 was severely cognitively impaired, required supervision for bed mobility and transfers and required setup assistance with eating. A physician's order dated 7/31/23 directed to give Norvasc 5 milligrams (mg), 2 tablets by mouth one time a day for hypertension (HTN, high blood pressure). Observation of medication preparation for Resident #23 on 9/25/23 at 10:52 AM, with LPN #1 identified that she poured 1 tablet of Norvasc 5 mg into a plastic medication cup for administration. Review of the pharmacy directions on the medication card…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews, the facility failed to ensure medications were stored in sanitary conditions. The findings include: Observation of the 200 unit medication room refrigerator on 9/29/23 at 12:55 PM with the Director of Clinical Services identified a clear plastic bag with two urine specimen tubes containing urine colored substances that were dated 9/28/23. The specimen bag was placed next to a brown bag containing medications. The Director of Clinical Services indicated that specimen tubes should not be stored in the medication refrigerator and that the expectation was that staff would place specimens in the specimen refrigerator located in the soiled utility room. Subsequent to surveyor observation, the Director of Clinical Services created a sign to alert staff regarding the appropriate placement of laboratory specimens.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-29 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #28) reviewed for nutrition, the facility failed to provide appropriate adaptive dining equipment. The findings include: Resident #28's diagnoses included chronic obstructive pulmonary disease, anxiety, and vascular dementia with behavioral disturbance. The Resident Care Plan dated 8/10/23 directed to provide adaptive feeding equipment to Resident #28 as ordered. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #28 required set up assistance for eating. Review of the NA Resident Care Card directed staff to provide a Kennedy cup and scoop plate. A physician's order dated 8/31/23 directed to provide Resident #28 with a Kennedy cup during meals. The quarterly Nutritional assessment dated [DATE] identified that Resident #28 required adaptive feeding equipment including a Kennedy cup. Observation on 9/25/23 at 12:03 PM identified Resident #28 was noted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation and interviews for 2 of 3 sampled residents (Residents #16 & #22) reviewed for dignity, the facility failed to ensure the resident was treated in a dignified manner. 1. Resident #16's diagnoses included multiple sclerosis, immune thrombocytopenia purpura, anxiety disorder, chronic pain syndrome and osteoporosis. The quarterly MDS assessment dated [DATE] identified Resident #16 was cognitively intact, did not have behaviors, required extensive assistance for bed mobility and transfers, and utilized a wheelchair for mobility. The resident care plan dated 6/3/2021 identified Resident #16 had alteration in mood, with feelings of sadness, anxiety, and depression due to his/her need to be at the facility and his/her continuous slow decline. Care plan interventions included; acknowledge resident's mood in 1:1 interactions, encourage resident to converse and express feelings, express acceptance and provide repeated honest appraisals of resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-09-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy and interviews for 1 of 2 sampled residents (Resident #30) reviewed for skin conditions, the facility failed to ensure the resident's care plan interventions were implemented after a new skin injury was identified. The findings include: Resident #30's diagnoses included atrial fibrillation, heart failure, non-thrombocytopenic purpura, dementia, fibromyalgia and anxiety. The annual MDS assessment dated [DATE] identified Resident #30 was cognitively intact and required extensive assistance with all activities of daily living. The care plan dated 7/13/21 identified Resident #30 had a concern with bruising with an intervention to apply bilateral arm Geri sleeves at all times. Physician's order dated 8/1/21 directed to administer Eliquis (used to treat blood clots) 2.5 milligrams (mg) two times a day. A reportable event report dated 8/22/21 and timed 8:15 AM identified that a bruise was observed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-09-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, review of facility documentation and interviews for 1 sampled resident (Resident #42) reviewed for Activities of Daily living (ADL's), the facility failed to ensure the resident was provided the necessary assistance with shaving. The findings include: Resident #42's diagnoses included heart failure, adjustment disorder, hypertension, and hyperlipidemia. The quarterly MDS assessment dated [DATE] identified Resident #42 had moderately impaired cognition, had no behavioral symptoms, and required limited assistance with dressing and personal hygiene. The resident care plan dated 7/27/2021 identified Resident #42 required assistant to complete ADL'S with interventions that included; assist with daily bathing/grooming/dressing/mouth care and all ADL's. Observations on 8/30/2021 at 12:00 PM noted Resident #42 had visible facial hair located on the upper lip and chin area. The hair appeared to be about a quarter to half an inch long and the resident was pulling on the hair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-04 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, facility documentation, and facility policy for 1 of 2 residents (Resident #31) reviewed for personal funds, the facility failed to provide quarterly statements to the resident representative for a resident that was severely cognitively impaired. The findings include:Resident #31's diagnoses included hemiplegia and hemiparesis following other cerebrovascular disease, anoxic brain damage, and localization-related (focal)(partial) idiopathic epilepsy.Review of Resident #31's admission record identified Resident #31 was admitted to the facility on [DATE] and listed Person #1 as the resident representative.The quarterly Minimum Data Set assessment dated [DATE] identified Resident #31 was severely cognitively impaired and was dependent on staff for self-care and transfers.The Resident Care Plan dated 6/21/25 identified Resident #31 had impaired memory, recall, and decision-making skills related to cerebrovascular incident and anoxic brain damage. Interventions included using short and simple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-04 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, interviews, and facility policy for 2 of 3 residents (Resident #27 and Resident #28) reviewed for hospitalization, the facility failed to ensure a Notice Regarding Reservation of a Resident's Bed notice of the policy about reserving the resident's bed while they are hospitalized ) was provided to the resident representative per policy. The findings include: 1. Resident #27 had diagnoses that included dementia, bipolar schizoaffective disorder, and hypertension.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #27 was severely cognitively impaired and independent with eating, transfers, and ambulation.The Resident Care Plan (RCP) dated 4/21/25 identified Resident #27 was at risk for changes in mood state and behaviors related to schizoaffective disorder. Interventions included follow-up with the psychiatric provider as scheduled and as needed, and watch for and report new onset or increased symptoms such as delusions, hallucinations, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-08-04 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and interviews for 1 of 1 sampled resident (Resident #56) reviewed for a change in condition, the facility failed to complete a Significant Change Minimum Data Set (MDS) assessment when Resident #56 entered into hospice services. The findings include:Resident #56's diagnosis included Parkinson disease, peripheral vascular disease, and hypertension.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #56 was severely cognitively impaired and was independent for eating. Also, identifying Resident #56 was dependent for oral hygiene, showering, dressing and required moderate assistance for transfers.Physician orders dated 6/18/25 at 9:45 AM directed for a hospice consultation.A Social Worker note dated 6/19/25 at 4:26 PM identified Resident #56 was approved for hospice services for Parkinson's disease. The Hospice agency arranged to meet with the family tomorrow at the facility to review and sign consent forms to begin services on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-06-16 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility documentation, facility policy, and interviews, the facility failed to ensure and maintain a clean, comfortable, and homelike environment. The findings include: Observations during tour of the facility on 6/10/25 and 6/11/25 identified on units 100, 200, and 300 the floors were soiled, paint was peeling off walls, sinks and faucets were leaking or would not turn on or off, sinks were stained orange and red, closet doors in resident rooms were off the hinges and stained, shower room floor tiles broken or pieces missing, shower rooms had a dark substance covering the edges of the floors, and bathroom lights that needed to be replaced. Observations on unit 100 identified room [ROOM NUMBER] had paint peeling off the walls, the nurses' station floors were soiled with debris, and room [ROOM NUMBER] had a faucet that continuously dripped. Observations on unit 200, rooms [ROOM NUMBERS] had a continuously dripping faucet and the faucet handles did not work. rooms [ROOM NUMBERS] had sinks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-02-14 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews for one (1) sampled resident (Resident #1) who had reported the television remote controls were in disrepair, the facility failed to act on the grievance and replace the television remote control. The findings include: Observations during a tour of the resident units on 2/14/25 at 1:15 PM identified Residents' #1, #4, and #5 television remote controls had missing pieces to the back or had been taped together. Interview with Residents #1, # 4, and #5 identified they had reported to several staff members that their television remote control boxes were broken or had missing pieces, and they were told the controls were working and there were no other control boxes available. In an interview on 2/14/25 at 1:45 PM with the Regional Director of Maintenance identified he was unaware there were either broken television remote controls, ones with missing pieces, or why some were held together with tape and could not identify why the remote controls had not been replaced. The Regional Director of Maintenance stated he was unable to locate the maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,069 in federal fines across 1 penalty.

  • $14,069 — penalty dated 2025-01-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.3-1.3 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 1 of 52.7-1.7 vs chain
Quality measures 2 of 52.5-0.5 vs chain
The other 19 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOLEY, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST100%since 11/01/1987
SINGH, DEVIKAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2018
VESS, RYANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2013

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$1.0M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 4%Other / private 16%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,149per month
≈ monthly operating cost
$303per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075345. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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