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Apple Rehab Watertown

35 Bunker Hill Rd, Watertown, CT 06795 · For profit - Corporation · 110 certified beds · (860) 274-5428 Medicare & Medicaid certified

Call the home — (860) 274-5428 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jun 20241 actual-harm citation$25,058 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $25,058 in federal fines (most recent 2024-06-18)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
134 Deerfield Ave · (860) 997-3419 · Call to confirm hours
Pharmacy
763 Straits Turnpike · (860) 274-7461 · Call to confirm hours
Grocery
639 Straits Turnpike
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased31.0%18.0%15.4%worse
Long-stay residents who lose too much weight8.0%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder2.1%0.7%0.9%worse
Long-stay residents with a urinary tract infection1.2%1.5%2.0%better
Long-stay residents with depressive symptoms5.2%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.0%3.5%3.3%worse
Long-stay residents whose ability to walk worsened21.8%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.2%17.6%18.9%worse
Long-stay residents given the seasonal flu vaccine96.7%93.5%95.3%typical
Long-stay residents with pressure ulcers3.4%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control28.7%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.3%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine74.3%69.7%79.4%typical
Short-stay residents rehospitalized after admission30.6%24.3%22.6%worse
Short-stay residents with an outpatient ER visit13.6%10.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.892.061.67worse
Long-stay outpatient ER visits per 1,000 resident days2.241.461.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 226 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.9%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
55.6%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 55.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 99 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.9%CMS range 56.7–68.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.4–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.7%CMS range 5.6–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.861.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.89
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.28
RN hoursweekends
35.2%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 110 beds and averages 101.9 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.60 on weekdays — 13% thinner on weekends. RN hours go from 0.56 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-03-27)
12
at the previous standard inspection (2024-06-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 11 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · G2024-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy and interviews, for two of 5 residents (Resident #27 and 41) at risk for falls, the facility failed to implement interventions including adequate supervision to prevent falls consistent with the resident's needs resulting in injury. The findings include: 1. Resident #27 was admitted to the facility in June 2021 with diagnoses that included diabetes, atrial fibrillation, and convulsions. The care plan dated 10/25/23 identified Resident #27 was at risk to fall due to a history of frequent falls with injury, decreased mobility, worsening dementia, history of CVA, and noncompliance with calling and waiting for assistance due to decline in cognition and safety awareness. Interventions included assistance with ADL's and transfers, and to offer the resident early bedtimes. The physician's order dated 11/1/23 directed to provide the assistance of 2 with transfers and ambulation with platform rolling walker. The quarterly MDS assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-27 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews for 1 of 2 residents (Resident # 10) reviewed for Pressure Ulcers, the facility failed to ensure staff accurately review the clinical record and code the pressure ulcer stages on the Minimum Data set assessment to reflect the resident's condition. The findings include: Resident # 10's diagnosis includes dementia. The wound care physician progress notes dated 3/3/20206 and 3/10/2026 indicated Resident #10 had a stage 3 pressure ulcer on the coccyx (center of lower back) and a stage 3 pressure ulcer of the thoracic spine which had reopened and indicated the wound was previously a stage 3 wound). The significant change Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #10 was at risk of pressure ulcer, had unhealed pressure ulcers, 1 stage 2 pressure ulcer, 1 stage 3 pressure ulcer and 1 stage 4 pressure ulcer all of which was not present on admission. Resident #10's care plan dated 3/16/2026 indicated Resident #10 had a potential for skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of medication administration, review of policy and staff interviews for 3 of 11 residents (Residents #37, #47, and #48) reviewed for medication administration, the facility failed to identify residents prior to administering their medications in accordance with facility policy. The findings included: 1.Resident # 37's diagnoses included Transient Ischemic Attack (TIA), depression, cerebrovascular disease, hyperlipidemia and hypertension.The physician's orders and Medication Administration Record (MAR) for February 2026 and March 2026 directed licensed staff to administer the following: acidophilus probiotic, 1 billion IU's, daily for supplementationEliquis 5.0 Milligrams (MG) by mouth twice a day Folic Acid 1.0 MG by mouth daily Levetiracetam 500 MG by mouth twice a day antiseizure medicationSenna Plus 8,6-50 mg one tablet by mouth twice a day for constipationVitamin B-1, 100 milligrams, daily for supplementationObservations made during medication administration identified the following:On 3/23/26 at 10:28 AM, Resident #37 was administered the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and staff interviews for 1 of 2 residents (Resident # 91) reviewed for nutrition, the facility failed to reweigh a resident with a significant weight discrepancy in a timely manner and failed to implement interventions in a timely manner after a confirmed weight loss. The findings include: Resident #91's diagnoses included arthritis of the knee, anxiety, and depression.A physician's order dated 10/1/2024 directed the resident be weighed monthly on the 1st of the month.A quarterly MDS assessment dated [DATE] identified Resident #91was moderately cognitively impairment and was dependent for eating and oral hygiene. The MDS assessment further identified Resident #91 had not experienced significant weight loss.A care plan dated 11/24/2025 identified Resident #91 had potential for nutritional decline. Interventions included providing fortified foods and supplements as ordered and weighing the resident as ordered.A review of documented weights for Resident # 91…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and staff interview for 1 of 2 residents for (Resident #52) reviewed for Respiratory Care, the facility failed to ensure the individualized settings needed for the resident's Continuous Positive Airway Pressure (CPAP) machine were reflected in the physician's orders. The findings include: Resident #52's diagnosis includes obstructive sleep apnea. The physician's orders dated 2/14/2026 directed to provide a Continuous Positive Airway Pressure (CPAP) machine already programmed with settings to use every night, to apply the CPAP at bedtime after filling the water chamber with sterile or distilled water and to remove the CPAP in the AM upon waking, and to clean the facemask used with the CPAP machine with soap and water daily then place to air dry on clean surface, once dry place in the provide oxygen treatment bag. The admission Minimum Data Set assessment dated [DATE] indicated Resident #52 used a CPAP machine. The care plan dated 3/02/2026 indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-27 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility documentation, review of policy and staff interviews for 1 of 2 residents (Resident #3) reviewed for dialysis, the facility failed to ensure consistent communications between the facility and dialysis clinic were maintained regarding the resident's dialysis treatments, pre and post treatment weights, vitals, medications administered and/or any concerns. The findings included: Resident #3 was admitted to the facility in October 2025. The residents' diagnoses included end stage renal disease, dependence on renal dialysis, and Type 2 diabetes mellitus.The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #3 as cognitively intact (Brief Mental Interview for Mental Status (BIMS) of 15) and dependent with toileting, lower body dressing and noted the utilization of a wheelchair for transport.The Resident Care Plan (RCP) dated 1/29/26 identified Resident #3 received dialysis three times weekly due to chronic renal disease.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the facility medication carts and storage rooms, review of facility policies and staff interviews, the facility failed to dispose of expired medications in 1 of 3 medication carts and1 of 2 medication storage rooms. The findings included: 1.Observation of the medication cart on Crestbrook on 3/24/26 at 10:27 AM identified the following:Narcan ( used to reverse the effects of a life-threatening opioid emergency ) two (2) single dose nasal spray devices, 0.003 fluid ounces (0.1 milliliters each) with an expiration date of 3/2026.An opened bottle of Gericare Milk of Magnesia ( laxative), 16 fluid ounces, with an expiration date of 10/2025Interview with LPN #7 on 3/24/26 at 10:30 AM identified medications that are dated with month and year only expired as of the first of the month listed on the box/container therefore the medications should have been removed from the medication cart prior to their expiration. 2. Observation of the medication room located central to the [NAME] and Crestbrook…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policies review, and interviews for one of three residents (Resident #1) reviewed for a change in condition, the facility failed to ensure the clinical record was complete and accurate to include vital signs were recorded timely after a change in condition was identified. The findings include: Resident #1 was admitted to the facility with diagnoses that included a history of stroke, convulsions, thyroid disorder, and hypertension. A quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of 11, moderate cognitive impairment, had no behaviors, required assistance with ADLs and transfers, and received no antianxiety or antidepressant medication. A Resident Care Plan (RCP) dated 9/12/2024 identified Resident #1 had cardiovascular disease due to bradycardia and hyponatremia, and had accusatory behaviors at times. Interventions directed to obtain vital signs and provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for change in condition, the facility failed to ensure when changes were made in medications and the plan of care the resident's family was notified. The findings include: Resident #1 had diagnoses that included type 2 diabetes mellitus, liver cirrhosis, dementia, and Alzheimer's disease. The physician's orders dated 1/21/24 directed to administer Tresiba subcutaneous solution (a medication used for diabetes mellitus) 100 unit/ml inject 6 units at bedtime, obtain blood sugars at 6:30 A.M., 11:30 A.M., 4:30 P.M. and administer Humalog (Lispro insulin) injection solution (a medication used for diabetes mellitus)100 unit/ml subcutaneously before meals inject per sliding scale: Blood Glucose (BG) is below 60 or above 401, call MD/APRN BG 151-200 administer 2 units BG 201-250 administer 4 units BG 251-300 administer 6 units BG 301-350 administer 8 units BG 351-400…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for diabetes management, the facility failed to ensure diabetes bloodwork was obtained. The findings include: Resident #1 had diagnoses that included type 2 diabetes mellitus, liver cirrhosis, dementia, and Alzheimer's disease. The care plan dated 10/19/24 identified Resident #1 is at risk for hyperglycemia and/or hypoglycemia related to diabetes with interventions that directed to administer medications as ordered, check blood sugar if any of the following signs/symptoms are noted complaints of hunger, sweating, confusion, dizziness, increased thirst, nausea or vomiting, abdominal discomfort or changes in mental status, labs as ordered, watch for any changes in mental status and mood state and report to MD/APRN. The quarterly MDS dated [DATE] identified Resident #1's had a Brief Interview for Mental Status score of five (5) indicative of severely impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews the facility failed to ensure the residents private information was kept confidential. The findings include: Observation on 6/17/24 at 8:10 AM of medication administration identified LPN #7 moved the medication cart to the room of Resident #23. LPN #7 opened the medication cart and prepared the medications for Resident #23. At 8:15 AM, LPN #7 entered Resident #23's room, without the benefit of closing the computer screen, and gave Resident #23 his/her medications. LPN #7 then exited the room noting that the computer screen had been open with 16 residents' personnel demographics such as names, photo, and room number visible. LPN #7 prepared Resident #37's medications and without the benefit of closing the computer screen, proceeded into Resident #37's room and gave the medications to resident #37. Again, 16 residents' private information was visible on the computer screen. LPN #7 exited the residents' room. LPN #7 pushed the medication cart to the nurse's station and entered the medication room and left the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · E2024-06-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, review of job descriptions, and interviews for 4 of 4 units, the facility failed to ensure the environment was clean, sanitary, maintained in good repair and homelike. The findings included: Review of the infection control surveillance & safety rounds form dated 4/24/24 identified rounds were completed by RN #1 and the Maintenance Supervisor. The infection control surveillance & safety rounds form failed to reflect documentation regarding resident room conditions. Observations on 6/16/24 at 2:08 PM through 2:35 PM, on 6/17/24 at 9:22 AM through 9:50 AM, and on 6/18/24 at 8:46 AM with the Maintenance Supervisor, Housekeeping/Laundry Supervisor, Administrator, and RN #1 identified the following: a. Damaged, missing and/or broken floor tiles in the bedroom on [NAME] unit in room [ROOM NUMBER], and on Cortland unit in room [ROOM NUMBER], and 213. b. Damaged, missing and/or broken floor tiles in the bathroom on [NAME] unit in rooms [ROOM NUMBER], c. Damaged,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews, the facility failed to place resident council funds in an interest-bearing account and hold, safeguard, manage, and account for the funds. The findings include: The Resident Council Funds bank account statements dated 4/1/21 to 4/30/24 identified that the account was closed on 4/14/21 and there was $1808.64 withdrawn at that time. Review of the resident council meeting minutes from 1/1/23 to 3/24/24 failed to reflect any discussion of resident council funds. Interview with Residents #13, 17, 23, 33, 35, and 61 on 6/16/24 at 2:00 PM indicated that there was a council president and secretary but not a treasurer. Resident Council residents were in agreement they were not aware of any money or any account that had money for them to use as part of the resident council. Interview with the Director of Recreation on 6/16/24 at 2:45 PM indicated that there was not a treasurer for the resident council. The Director of Recreation indicated that were no monthly or quarterly bank statements for the residents since April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews, the facility failed to ensure the refrigerator and freezers temperatures were recorded, prepared food items were labeled, dated and discarded timely, the kitchen fan was dust free, dietary staff wore a beard guard while preparing food, employee personal items were not stored in kitchen area, the nourishment refrigerator food items were labeled, dated, and discarded when expired, food temperatures were recorded prior to serving. The findings include: Tour of the kitchen with the Director of Dietary (DOD) #1 on 6/16/24 at 7:00 AM identified: 1a. Observation on 6/16/24 at 7:03 AM identified that the temperature log for the walk-in refrigerator and the walk-in freezer were not completed. The log indicated that the temperatures were not recorded between 6/12/24 - 6/16/24 in the mornings. Interview with the DOD #1 on 6/16/24 at 7:05 AM indicated that the cook was responsible for checking and recording the temperatures of the walk-in refrigerator and walk in freezer every morning. DOD #1 indicated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews the facility failed to ensure the nurse completed hand hygiene during the medication administration according to facility policy. The findings include: Inservice Education dated 1/12/24 identified LPN #7 was educated on hand washing. Licensed Nurse Competency for LPN #7 dated 3/26/24 identified infection control demonstrated hand washing and LPN #7 met the competency. Observation of medication administration on 6/17/24 at 8:10 AM identified LPN #7 moved the medication cart to the room of Resident #23, opened the medication cart and prepared Resident #23's 9:00 AM medications and administered Resident #23's medications without the benefit of hand hygiene prior. Further, while Resident #23 was taking the medications, LPN #7 went over to the resident's roommate and touched him/her on the hair and shoulder, exited the room and did not hand sanitize or wash her hands. LPN #7 moved the medication cart to Resident #37's room and prepared the residents medications and proceeded into Resident #37's room and gave…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policies, and interviews for 5 of 16 residents reviewed for elopement (Resident #24, 40, 41, 43 and 79) the facility failed to effectively manage roam alert bracelets resulting in residents wearing expired roam alert bracelets, bracelet serial numbers improperly documented in the physician order and a resident wearing an elopement bracelet without a physician's order, and for 2 of 5 residents (Resident #41 and 51) reviewed for falls, the facility failed to ensure that neurological assessments and post fall assessments were completed following falls, and for 2 of 4 residents (Resident #46 and 53) reviewed for nutrition, the facility failed to ensure that the physician's orders were followed related to weight monitoring. The findings include: 1. Resident #24 was originally admitted to the facility on [DATE] and readmitted [DATE] with diagnosis that included Alzheimer's disease, dementia, and a history of falling. The quarterly MDS dated [DATE] identified Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy and interview for 1 resident (Resident #91) who had orders to monitor oxygen saturation, the facility failed to monitor oxygenation saturation as ordered by the physician. The findings include: Resident #91 was admitted to the facility on [DATE] with diagnoses that included acute respiratory failure with hypoxia, malignant neoplasm of breast, and supraventricular tachycardia. The care plan dated 2/20/24 identified a focus on cardiovascular disease with interventions that included oxygen therapy, oxygen saturations as ordered, and vital signs as ordered per policy. The quarterly MDS dated [DATE] identified Resident #91 had moderately impaired cognition, required moderate assistance with toileting, showering, upper and lower body dressing, and personal hygiene. Resident #91 was dependent with putting on and taking off footwear and was on oxygen therapy. A physician's order dated 6/1/24 directed to monitor oxygen saturation with pulse oximeter every 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews, for 2 of 4 medication carts, the facility failed to ensure Insulin was dated when opened and discarded when expired. The findings include: Review of the medication cart on the upper level on [DATE] at 9:00 AM with LPN #3 identified a Humalog Insulin vial dated as opened on [DATE] and expired on [DATE]. A Lispro Insulin pen was opened but was not dated. Review of the medication cart on the lower level on [DATE] at 9:15 AM with LPN #7 identified a Lispro Insulin pen not dated when opened. A sticker on the Lispro Insulin pen indicated to discard after 28 days once opened. A Levemir Insulin pen was opened and not dated, and a sticker indicated to discard after 42 days once opened. Interview with the DNS on [DATE] at 9:20 AM indicated that all Insulin vials and pens were to be dated when first opened. The DNS indicated that all the Insulin pens and vials have a different number of days that they were good for once opened.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-18 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records, facility documentation, facility policy and interviews for 1 of 5 residents reviewed for accidents (Resident #8) the facility failed to reheat soup to a safe temperature. The findings include: Resident #8 was admitted to the facility on 5/2023 with diagnoses that included multiple sclerosis (MS), spasmodic torticollis, and dementia. The care plan dated 4/8/24 identified Resident #8 required assistance with ADLs due to history of MS. Interventions included providing total assistance with ADLs. The annual MDS dated [DATE] identified Resident #8 had severely impaired cognition, had a functional limitation in range of motion on one side of the upper extremity and required set up only with meals. Review of a reportable event form dated 5/6/24 identified Resident #8 called for staff assistance between 5:30 PM - 6:00 PM and reported he/she had spilled soup and had a 3 cm x 2 cm reddened area with small, scattered blisters at the left upper quadrant of his/her abdomen/chest area.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record review, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #8) reviewed for accidents, the facility failed to ensure that the clinical record reflected clear, complete and accurate documentation related to a burn obtained during mealtime, for 1 of 4 residents (Resident #61) reviewed for pressure ulcers, the facility failed to ensure that the clinical record accurately reflected documentation related to a newly found pressure ulcer, and for 1 of 5 residents (Resident #51) reviewed for falls, the facility failed to ensure that the resident's clinical record reflected accurate documentation following an unwitnessed fall. The findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis (MS), spasmodic torticollis, and dementia. The care plan dated 4/8/24 identified Resident #8 required assistance with ADLs due to history of MS. Interventions included to provide total assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (2) of three (3) residents reviewed for abuse and neglect, the facility failed to ensure that the resident received incontinent care, resulting in a finding of neglect, (Resident #1), and the facility failed to ensure that a resident was free from mistreatment and was treated in a dignified manner (Resident #2). The findings include: 1. Resident #2 was admitted to the facility with diagnoses that included dementia with behavioral disturbance and chronic kidney disease. The admission MDS dated [DATE] identified Resident #2 had severely impaired cognition and inattention behavior present, required extensive assistance of one staff for bed mobility, transfers, toilet use, personal hygiene and walking and was frequently incontinent of bladder. A care plan dated 7/25/23 identified a Resident #2 could be physically and/or verbally aggressive toward staff members or other residents and on 7/27/23 was aggressive and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 Residents (Resident #1), reviewed for incontinence care, the facility failed to complete a thorough and accurate investigation for an allegation of neglect. The findings include: Resident #1 was admitted to the facility with diagnoses that included diverticulitis of the intestine, Alzheimer's disease, and down syndrome. Nursing admission assessment dated [DATE] identified Resident #1 was not able to follow commands, was not able to understand, was not oriented to place or time. It further identified Resident #1 was incontinent with bowel and bladder. The care plan dated 9/7/23 identified Resident #1 was at risk for skin breakdown due to decreased mobility and incontinence. Interventions included incontinent care per policy and transfers/ambulation per physician orders. The admission MDS dated [DATE] identified Resident #1 had severely impaired cognition, was frequently incontinent of bowel and bladder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-18 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical review, interviews, and facility policy review for one resident (Resident #1) reviewed for Cardiopulmonary Resuscitation (CPR), the facility failed to ensure that an Automatic External Defibrillator (AED) was accessible when a resident required CPR. The finding included: Resident #1's diagnoses included kidney failure, heart failure Schizophrenia and history of TIA. Review of a quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had moderate cognitive impairment and was dependent for ADLs and personal hygiene. The Resident Care Plan (RCP) dated [DATE] identified Resident #1 requested to be a full code with interventions that directed to follow resident's wishes for CPR. Review of physician's orders dated [DATE] identified a medical directive for the resident full code status. Review of RN #1's nurses note dated [DATE] at 7:30 AM identified that RN #1 was called by Charge Nurse at 4: 30 AM that the [resident ] was on the floor and appeared to be unresponsive. On arrival…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of the facility infection control program, review of facility policy and staff interview, the facility failed to ensure proper storage of extended wear Personal Protective Equipment (PPE), failed to ensure proper cleaning of protective eye protection, and failed to ensure the antibiotic log was completed and failed to identify if infections met standardized criteria. The findings included: 1. Observation on Tour of the Laundry Room on 01/25/22 at 11:31 AM identified an open N 95 mask and face shield was laying on a towel on the clean linen table beside clean sheets, however not touching. Laundry Aide (LA) #1, identified she had been out on the units earlier and the mask and shield were used, and she was not instructed on where she should store her PPE. Additionally, she would reuse her mask and shield and change it every other day and at the end of the day she would put the mask in a plastic bag and store it in a grey bin near the clean linen storage area. LA #1 also indicated she cleaned her face shield with the facility hand sanitizer before resting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-01 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility infection control program, review policy and staff interviews, the facility failed to ensure the infection control nurse had specialized training in infection prevention and control. The findings included: Review of an in-service education sheet provided by corporate staff identified RN #1 attended an education session on 11/7/2021 which included the program mission, infection control responsibilities, antibiotic stewardship and infection criteria, surveillance monitoring and statistics, MDRO, reportable disease and outbreak precautions. Review of the Certificate of Training for the Infection Control Nurse (RN #1) identified she completed Module 1 of the CDC infection Control Training Program. Interview with RN #1 on 1/24/22 1:55PM identified she assumed the role as Infection Control Nurse in September 2021 (4 months ago) and although she completed one module of the CDC infection control training, she did not have time to complete the training because she had to administer covid vaccinations and boosters and worked on the unit at least one day every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, review of facility policy and staff interviews for one of two residents (Resident #237) reviewed for advanced directives, the facility failed to ensure the resident's advanced directive was addressed timely. The findings include: Resident #237's diagnoses that included heart failure, essential hypertension, COPD, chronic kidney disease. The admission physician's progress notes dated 1/19/2021 failed to address the resident's code status. The admission Minimum Data Set (MDS) assessment dated [DATE] identified intact cognition. The clinical record identified the resident was re-admitted to the facility on [DATE]. The January physician's orders 2022 failed to direct the resident's code status. The Medical Interventions Consent Form dated 1/25/2022 and signed by Resident #237's family member identified Resident#237 's choices regarding the administration for life support systems included Do Not Resuscitate (DNR) and Do Not Intubate and No Artificial Means of Nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility policy and interviews for one of three residents (Resident #52) reviewed for pressure wounds, the facility failed to notify the family of the resident's change in condition. The findings include: Resident #52 was admitted to the facility with diagnoses that included unspecified dementia with behavioral disturbance, anxiety, depression, and hypertension. The quarterly MDS assessment dated [DATE] identified Resident #52 had severely impaired cognition, was always incontinent of bowel and bladder, required extensive assistance with bed mobility, dressing, toileting, transfers, and personal hygiene, and had an unstageable pressure ulcer that was not present on admission. The care plan dated12/12/21 identified Resident #52 had a potential for alteration in skin related to incontinence as well as an unstageable pressure ulcer to coccyx. Interventions included: to encourage good nutrition and fluid intake, provide incontinent care as needed with use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one sampled resident (Resident #47) reviewed for skin condition, the facility failed to implement their abuse policy to investigate an injury of unknown origin. The findings include: Resident # 47 was admitted with diagnoses that include Alzheimer's disease, Dementia with behavioral disturbance, Diabetes Mellitus, and morbid obesity. A care plan initiated on 6/15/21 identified that Resident #47 is at risk for bruising due to anticoagulant therapy. Interventions include: to watch for signs of active bleeding and report to MD/APRN any hematuria, petechiae, bruising, bloody stools, or blood-tinged sputum. A quarterly MDS assessment dated [DATE] identified that Resident #47 was severely cognitively impaired requiring extensive assistance of 2 staff for bed mobility, transfers, and extensive assistance of 1 for personal hygiene. A nursing weekly body audit dated 11/12/21 at 9:27 PM did not identify any new areas or area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one sampled resident (Resident #47) reviewed for skin condition, the facility report an unknown injury of origin timely. The findings include: Resident # 47 was admitted with diagnoses that include Alzheimer's disease, Dementia with behavioral disturbance, Diabetes Mellitus, and morbid obesity. A care plan initiated on 6/15/21 identified that Resident #47 is at risk for bruising due to anticoagulant therapy. Interventions include: to watch for signs of active bleeding and report to MD/APRN any hematuria, petechiae, bruising, bloody stools, or blood-tinged sputum. A quarterly MDS assessment dated [DATE] identified that Resident #47 was severely cognitively impaired requiring extensive assistance of 2 staff for bed mobility, transfers, and extensive assistance of 1 for personal hygiene. A nursing weekly body audit dated 11/12/21 at 9:27 PM did not identify any new areas or area of altered skin integrity. A nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for one sampled resident (Resident #47) reviewed for skin condition, the facility failed to implement their abuse policy to investigate an injury of unknown origin to prevent further abuse by protecting the resident . The findings include: Resident # 47 was admitted with diagnoses that include Alzheimer's disease, Dementia with behavioral disturbance, Diabetes Mellitus, and morbid obesity. A care plan initiated on 6/15/21 identified that Resident #47 is at risk for bruising due to anticoagulant therapy. Interventions include: to watch for signs of active bleeding and report to MD/APRN any hematuria, petechiae, bruising, bloody stools, or blood-tinged sputum. A quarterly MDS assessment dated [DATE] identified that Resident #47 was severely cognitively impaired requiring extensive assistance of 2 staff for bed mobility, transfers, and extensive assistance of 1 for personal hygiene. A nursing weekly body audit dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record reviews, facility policy, and interviews for one of three residents (Resident # 40) reviewed hospitalization and for one of two resident's (Resident # 486) reviewed for pain management, the facility failed to establish a comprehensive care plan to address Resident #40's anticoagulant and Resident #486's pain. The findings included: 1. Resident #40 was admitted with diagnoses that included Gastrointestinal Hemorrhage, atrial fibrillation, and dementia without behavioral disturbance. A care plan review dated 3/26/21, 7/2/21, 8/1/21 and 11/12/21 identified that Resident #40 had orders for Pradaxa (anticoagulant). A discharge MDS assessment dated [DATE] identified that Resident #40 was severely cognitively impaired requiring extensive assistance with 2 staff for bed mobility, transfer and did not walk in room. Additionally, the MDS assessment identified that Resident #40 was on an anticoagulant. A physician's order revised on 11/29/21 (initiated on 7/21/21)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based review of the clinical record, facility policy and interviews for one of two residents (Resident #45) reviewed for nutrition, the facility failed to implement the dietician's recommendations when a significant weight loss was identified. The findings include: Resident #45 was admitted with diagnoses that included Diabetes Mellitus, heart failure, dementia without behavioral disturbance and hyperlipidemia. An active physician's order initiated on 8/3/21 directed a no salt added diet, regular texture, thin liquid consistency, low fat, and low cholesterol diet. A physician's order dated 11/19/21 directed to give ensure clear once daily, one time for daily supplement. Resident #45's weight on 11/20/21 was recorded as 151.5 lbs. A quarterly MDS assessment dated [DATE] identified that Resident #45 was severely cognitively impaired requiring extensive assistance of 1 staff member for bed mobility, dressing and personal hygiene. Resident #45 was independent with set up help only for eating. The Resident Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based review of the clinical record, review of facility policy and interviews for one of two residents (Resident #45) reviewed for nutrition, the facility failed to notify the APRN when a significant weight loss was identified. The findings include: Resident #45 was admitted with diagnoses that included Diabetes Mellitus, heart failure, dementia without behavioral disturbance and hyperlipidemia. An active physician's order initiated on 8/3/21 directed a no salt added diet, regular texture, thin liquid consistency, low fat, and low cholesterol diet. A physician's order dated 11/19/21 directed to give ensure clear once daily, one time for daily supplement. Resident #45's weight on 11/20/21 was recorded as 151.5 lbs. A quarterly MDS assessment dated [DATE] identified that Resident #45 was severely cognitively impaired requiring extensive assistance of 1 staff member for bed mobility, dressing and personal hygiene. Resident #45 was independent with set up help only for eating. The Resident Care Plan dated 12/4/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-01 · tag F0886 — failed to test for COVID-19 as required — isolated
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of the facility COVID-19 outbreak testing line, the facility failed to ensure staff was tested within accordance to facility policy and infection control standards in response to an outbreak of COVID-19. The findings include: Review of the facility outbreak line list identified the COVID 19 outbreak started on 12/14/2021. Review of the new hire tracking identified that NA #1 was hired on 12/16/2021 and review of the vaccination card identified NA #1 was fully vaccinated. Review of the outbreak testing logs 12/16/2021 through 1/26/2022 failed to identify NA # 1 was tested. Interview with the Infection Control Nurse (RN#1) on 1-25-22 at 2:30 PM identified NA #1 was required to test two times per week, and she had no documentation to show that NA #1 had been tested. Additionally, the 11-7 AM nursing supervisor was responsible for ensuring that staff are tested. She would then leave sticky notes, or the test cards so RN #1 could document the results in the testing log. Review of the in-service sheet dated 1-26-22 identified NA #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-06-18 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #8) reviewed for accidents, the facility failed to ensure that a resident's meal choices were honored. The findings include: Resident #8 was admitted to the facility on [DATE] with diagnoses that included multiple (MS) sclerosis, spasmodic torticollis, and dementia. The care plan dated 4/8/24 identified Resident #8 required assistance with ADLs due to history of MS. Interventions included providing total assistance with ADLs, transfers, and incontinent care. The annual MDS dated [DATE] identified Resident #8 had severely impaired cognition, was always incontinent of bowel, utilized a nephrostomy tube, was dependent on staff for dressing, bathing and toileting and required set up only with meals. The reportable event form dated 5/6/24 identified Resident #8 called for staff assistance between 5:30 PM - 6:00 PM and reported he/she had spilt soup on his/her chest and gown.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-11-30 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for care and services, the facility failed to ensure staff documented care as being performed by the licensed personnel per the physician's order. The findings include: Resident #1's diagnoses included dementia, muscle wasting and atrophy, unstageable pressure ulcer to the sacrum, urinary tract infection and acute kidney failure. The admission Minimum Data Set assessment dated [DATE] identified Resident #1 rarely or never made decisions regarding tasks of daily living, required extensive assistance with bed mobility, transfers, ambulation, locomotion, dressing, toileting, and personal hygiene and was frequently incontinent of bladder and occasionally incontinent of bowels. A physician's order dated 9/4/23 directed to ensure Resident #1's heels were offloaded when in bed each shift. The Resident Care Plan dated 9/6/23 identified alteration in skin related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$25,058 in federal fines across 1 penalty.

  • $25,058 — penalty dated 2024-06-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.3+1.7 vs chain
Health inspection 4 of 52.5+1.5 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 2 of 52.5-0.5 vs chain
The other 19 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOLEY, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR100%since 10/01/1985
SINGH, DEVIKAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2018
VESS, RYANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2013

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
-2.7%
Operating marginrevenue minus expenses
$1.5M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 11%Other / private 23%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$373per resident / day
operating cost
$11,326per month
≈ monthly operating cost
$363per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075181. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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