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Apple Rehab Farmington Valley

269 Farmington Ave, Plainville, CT 06062 · For profit - Corporation · 160 certified beds · (860) 747-1637 Medicare & Medicaid certified

Call the home — (860) 747-1637 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0602, F0606) — most recent Jun 2025Resident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0602, F0606) — most recent Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
21 Cooke St · (860) 747-2200 · Call to confirm hours
Pharmacy
Avantum0.7 mi
461 Cooke St · (877) 955-0255 · Call to confirm hours
Grocery
Big Y0.9 mi
275 New Britain Ave · (860) 747-5724 · Call to confirm hours
Park
93 Cooke St · (860) 747-2424 · Typically dawn to dusk
Place of worship
59 Trumbull Ave · (860) 833-0393

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.9%18.0%15.4%worse
Long-stay residents who lose too much weight8.5%6.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.8%0.7%0.9%typical
Long-stay residents with a urinary tract infection1.1%1.5%2.0%better
Long-stay residents with depressive symptoms7.4%22.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.0%3.5%3.3%worse
Long-stay residents whose ability to walk worsened25.9%16.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.0%17.6%18.9%typical
Long-stay residents given the seasonal flu vaccine99.1%93.5%95.3%typical
Long-stay residents with pressure ulcers3.0%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control23.8%24.7%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.8%17.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine62.5%69.7%79.4%worse
Short-stay residents rehospitalized after admission27.8%24.3%22.6%worse
Short-stay residents with an outpatient ER visit13.1%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.772.061.67typical
Long-stay outpatient ER visits per 1,000 resident days1.611.461.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 165 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.0%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
61.9%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 61.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 63 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.0%CMS range 54.2–69.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.5–12.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge68.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 4.7–11.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

RN hours/ resident / day
LPN hours/ resident / day
Aide hours/ resident / day
Total nurse hours/ resident / day
RN hoursweekends
44.1%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 132.2 residents a day — about 83% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.31 on weekdays — 11% thinner on weekends. RN hours go from 0.57 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-06-03)
18
at the previous standard inspection (2023-03-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · Dcited before2025-11-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record reviews, facility documentation, facility policies, and interviews for one of nine residents (Resident #1) reviewed for accidents, the facility failed to provide adequate supervision to prevent a resident from obtaining a restricted dietary food item per their dietary orders, from the nursing units refrigerator. The failure resulted in a choking event. The findings include: Resident #1's diagnoses included Parkinson's disease, dementia, dysphagia, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had a Brief Interview for Mental Status (BIMS) score of eleven out of fifteen (11/15), indicative of moderate cognitive impairment, had behaviors directed toward others (hitting, kicking, pushing) and rejection of care one (1) to three (3) of the prior seven (7) days, required supervision for mobility with a manual wheelchair, had the ability to self-propel in the wheelchair at least 150 feet in the corridor, and required a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-03 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Administration Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Edisputed · IDR2025-06-03 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, facility policy and interviews for 4 of 5 employee files (Registered Nurse (RN) #4, RN #5, Nurse Aide (NA) #1 and NA #5) reviewed, the facility failed to ensure pre-employment references were obtained per facility policy. The findings include: 1. RN #4's date of hire was 5/8/25. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not provide pre-employment references for RN #4. 2. RN #5's date of hire was 11/1/23. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not provide pre-employment references for RN #5. 3. NA #1's date of hire was 12/2/24. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not provide pre-employment references for NA #1. 4. NA #5's date of hire was 10/26/23. No pre-employment references were identified in the employee's personnel file. Although requested, the facility could not provide pre-employment references for NA #5.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the tour of the Nourishment Rooms and staff interviews, the facility failed to ensure 1of 2 ice machines (West Wing) were clean and sanitary. The findings included: On 6/2/25 at 9:50 AM a tour of the Nourishment Rooms with the Dietary Director identified that the ice machine in the [NAME] Wing nourishment room was unclean, and had a black substance around the drain spout, around the drip tray and along the front side of the machine. On 6/2/25 at 10:05 AM an interview with the Maintenance Director identified a company provided services to clean the ice machine on the [NAME] Wing which was last serviced in April 2025. Also, identifying the ice machine did not look clean and the policy was for the machine to be cleaned every 3 months. On 6/3/25 at 10:33 AM an interview with LPN #3 identified that she usually works on the unit the west wing ice machine was contained and that the machine was used daily. Although a policy for cleaning the ice machine was requested the facility failed to supply one. Subsequent to the surveyor's inquiry, the vendor for cleaning the ice machine was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ddisputed · IDR2025-06-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 7 residents (Resident #16) reviewed for falls, the facility failed to notify the state agency of an injury of unknown origin. The findings include: Resident #16 had diagnoses that included vascular dementia, cerebral infarction, and nutritional anemia. 1. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #16 was severely cognitively impaired (Brief Interview for Mental Status (BIMS) score of 00), required setup or clean-up assistance with eating, partial/moderate assistance with bed mobility, and required substantial/maximal assistance with bed/chair transfers. The Resident Care Plan (RCP) in place at the time identified Resident #16 was at risk for bruising/bleeding related to blood thinning medication. Interventions included to monitor and report signs/symptoms (s/sx) of bleeding and remind Resident #16 to use caution and be aware of extremity positioning when transferred. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, policy and record reviews for 1 of 5 residents (Resident #85) sampled for nutrition, the facility failed to develop a comprehensive person centered dietary care plan. The findings include : Resident #85's diagnoses included pneumonitis due to inhalation of food and vomit, dysphagia, and protein calorie malnutrition. A Speech Language Pathologist Evaluation and plan of care dated 5/7/25 identified recommendations for Resident #85 to receive 1 to 1 supervision/assist to feed as needed and ensure full oral clearance to reduce risk of choking. A physician's order dated 5/7/25 directed for Resident #85 to receive a carbohydrate-controlled diet, puree level 1 texture (watery consistency) with 1 to 1 feeding, small bites, small sips, and checking for pocketing due to aspiration risk. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 85 was severely cognitively impaired, was independent for eating and required substantial/maximal assistance for oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #43) reviewed for Activities of Daily Living (ADLs), the facility failed to ensure personal hygiene care and services were provided to a dependent resident. The findings include: Resident # 43's diagnoses included dementia, diabetes and congestive heart failure. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #43 was severely cognitively impaired and dependent on oral hygiene, toileting, showering, dressing and personal hygiene. Also identifying Resident #43 required maximal assistance for transfers. The Resident Care Plan dated 4/4/25 identified Resident #43 required assistance with Activities of Daily Living. Interventions included providing a full bed/sponge bath if a shower was declined, assist with mouth/dental care, and assist with feeding as needed. Physician orders dated 4/25/25 directed to provide a weekly shower on Monday evening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, policy and record reviews for 1 of 5 residents (Resident #85) sampled for nutrition, the facility failed to address the nutritional needs of an at-risk resident.The findings include: Resident # 85 diagnoses included pneumonitis due to inhalation of food and vomit, dysphagia, and protein calorie malnutrition. A physician's order dated 5/7/25 directed for Resident #85 to receive a carbohydrate-controlled diet, puree level 1 texture (watery consistency) with 1:1 feeding, small bites, small sips, and checking for pocketing due to aspiration risk. The admission Nutritional Assessment written by the dietician dated 5/8/25 identified Resident #85 was pocketing food and required limited and extensive assistance with feeding. The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 85 was severely cognitively impaired, was independent for eating and required substantial/maximal assistance for oral hygiene, dressing and toileting. Additionally, the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and record reviews for 1 of 1 residents (Resident #287) sampled for dialysis, the facility failed to provide oxygen per physician's order.The findings include: Resident # 287 diagnoses included chronic congestive heart failure, sleep apnea and acute respiratory failure with hypoxia. The admission Minimum Data Sets (MDS) assessment dated [DATE] identified Resident #287 was cognitively intact, and required partial/moderate assistance for dressing, transfers, and changing position in bed. Additionally the MDS identified Resident #287 was receiving oxygen therapy. The Resident Care Plan dated 3/31/25 identified Resident #287 had cardiovascular disease. Interventions included to check oxygen saturation as ordered/as needed/per policy and to administer oxygen as ordered. A physician's order dated 5/22/25 directed to administer oxygen continuously every shift at 3 liters per minute (Lpm). Observation on 5/28/25 at 10:02 AM identified Resident #287 awake in bed, wearing oxygen, with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure a complete and accurate medical record to include a physician order for a foley catheter insertion after a fall, and to include a time duration to wait before reinserting a foley catheter. The findings include: Resident #1 had a diagnosis of retention of urine, after care following surgery of genitourinary system, and neuromuscular dysfunction of the bladder. The Resident Care Plan (RCP) dated 4/16/2024 identified Resident #1 had an indwelling catheter. Interventions directed to provide indwelling catheter care. The admission Minimum Data Sheet assessment dated [DATE] identified Resident #1 had a BIMS of 3 (severely impaired cognition) and had a catheter. The physician order dated 4/18 /2024 directed that if the foley catheter was pulled out to not replace it, and to not send Resident #1 to the hospital. The nursing note dated 4/21/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · E2024-11-14 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policies and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for accidents, the facility failed to monitor the temperature of a hot water source prior to serving the resident a hot beverage resulting in the resident sustaining second degree burns after spilling the hot beverage on him/herself. The finding includes: Resident #1's diagnoses included dementia and type 2 diabetes mellitus. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had a BIMS of ten (10) indicating some memory recall deficits and was independent with eating after set-up. The Resident Care Plan dated 10/20/24 identified Resident #1 required staff assistance with completing activities of daily living (ADL). Interventions directed, in part, for staff to set-up the meals and assist with eating as needed. The nurse's note dated 10/22/24 at 6:00 AM identified the Director of Nursing was called to Resident #1's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for accidents, the facility failed to ensure that a physician was informed of a request to repeat X-rays due to increased pain timely. The findings include: Resident #1 was admitted to the facility with diagnoses that included polyarthritis, osteomyelitis vertebra, erosive arthritis, and osteoporosis. An undated face sheet identified that Resident #1 was responsible for him/herself. Physician's orders dated 6/1/23 directed Methadone 5 mg tablet, 3 tablets every 8 hours for pain and Oxycontin 60 mg, 3 tablets every 8 hours for pain. A physician's order dated 6/1/23 directed Oxycodone 30 mg, 2 tablets every 3 hours as needed for pain. Give at least one hour before or after scheduled narcotic. Do not give with scheduled Oxycontin and Methadone. The quarterly MDS dated [DATE] identified Resident #1 had no impairments in cognition, was independent with transfers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-05 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interviews for four (4) of four (4) staff (RN #1, LPN #1, LPN #2 and LPN #3) reviewed for competencies, the facility failed to complete and document new hires completed orientation checklist and competencies. The findings include: 1. RN #1 was hired to the facility on 7/13/23 and was currently in orientation. Review of RN #1's employee file failed to identify an orientation checklist and competencies in process. 2. LPN #1 was hired to the facility on 6/22/23 and was currently off orientation and working independently. Review of LPN #1's employee file failed to identify a completed orientation checklist and competencies. Interview with LPN #1 on 9/5/23 at 12:40 PM identified she did not receive an orientation checklist and/or documentation of completed competencies. 3. LPN #2 was hired to the facility on 8/24/23 and was currently in orientation. Review of LPN #2's employee file failed to identify an orientation checklist and competencies in process. 4. LPN #3 was hired to the facility on 7/27/23 and was currently off…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents ,(Resident #1), reviewed for falls, the facility failed to ensure fall assessments were completed in accordance with facility policy. The findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses that included nondisplaced fracture of left femur, malignant cancer of left breast, stroke, acute respiratory failure and dementia. Review of the fall risk assessment dated [DATE] identified Resident #1 was at risk of falling. Review of the nursing quarterly/annual evaluation dated 11/21/22 identified Resident #1 was not at risk for falls. The quarterly MDS dated [DATE] identified Resident #1 had no impairments in cognition, required extensive assistance of one staff for activities of daily living (ADL's), had an upper extremity and lower extremity impairment on one side of the body and used a walker and wheelchair. Review of the care plan dated 5/21/23 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents, (Resident #1), reviewed for oxygen, the facility failed to ensure the resident had a physician order for oxygen administration and care. The findings include: Resident #1 was admitted to the facility on [DATE] and was re-admitted to the facility on [DATE] with diagnoses that included nondisplaced fracture of left femur, malignant cancer of left breast, stroke, acute respiratory failure and dementia. A physician's order dated 10/2/22 directed as needed oxygen at 2 to 3 liters per minute via nasal cannula as needed for respiratory distress and to titrate oxygen via nasal cannula to maintain saturations greater than 92%. The quarterly MDS dated [DATE] identified Resident #1 had no impairments in cognition, required extensive assistance of one staff for activities of daily living (ADL's), had shortness of breath when sitting at rest and when lying flat, and required oxygen therapy.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on tour of the Dietary Department and staff interview, the facility failed to ensure the kitchen and equipment was maintained in a sanitary manner. The findings include: Tour of the Dietary Department on 3/1/23 at 10:30 AM with the Dietary Manager identified the following: a. The window sill above the 3 bay pot sink was noted to have a heavy accumulation of black crumb like material. The 2 water faucets of the 3 bay sink were in the off position, but dripping water. b. The wall tile below the airconditioner was noted with a heavy accumulation of dirt, drip marks, and grime. c. The kitchen floor was covered with debris, the tile coving perimeter around the entire kitchen was noted with a heavy accumulation of dust, grime and debris. d. The area above the coffee machine was observed with duct tape around the pipes coming out of the wall. e. A 5 tier black metal cart with clean metal mixing bowls on the shelves was observed to be soiled with a heavy accumulation of grime, dust and debris. f. A 4 tier metal rack containing clean coffee dispensers contained crumbs, dust and grime.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, observations, facility documentation review, facility policy review, and interviews for four of six residents (Residents #18, 40 and 84) reviewed for activities of daily living (ADL), the facility failed to ensure ADL/shower care was provided in accordance to the plan of care to residents requiring assistance with personal care and for one of four sampled residents (Resident #26) who required extensive assistance with ADL, the facility failed to ensure that assistance with meal set up was administered. The findings included: 1. Resident #18's diagnoses included chronic obstructive pulmonary disease, morbid obesity, congestive heart failure, and osteoarthritis of the right knee. A physician's orders dated 12/22/22 directed to provide a shower following the facility's policy. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #18 had a Brief Interview for Mental Status (BIMS) of fifteen out of fifteen, indicating no cognitive impairment. The resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0685 — pattern
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of one resident (Resident # 22) reviewed for communication, the facility failed to ensure audiology services were provided timely. The findings include: Resident #22's diagnoses included diabetes mellitus, glaucoma, and acute respiratory failure. Audiology consultation requests dated 9/27/2022 and 9/29/2022 identified one was signed by the APRN the other, signed by the physician both directed audiology services be provided to Resident #22 due to new verbal communication difficulties as noted by family or staff to have decreased responsiveness, complaints of newly decreased hearing and decreased participation in social activities including decreased interaction. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 22 had no cognitive impairment and the resident's hearing was adequate. On 3/6/2023 at 12:30 PM an interview with the DNS indicated there was a consult for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policy and interview for ( Resident #22) reviewed for limited Range of Motion, the facility failed to identify risk for prevention of hand contracture. The findings include: Resident # 22's diagnoses included in part, respiratory failure, diabetes mellitus, muscle weakness and difficulty walking. A physician's order dated 8/3/2022 directed an Occupational Therapy (OT) Evaluation and to provide OT 5 times a week for 4 weeks. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident # 22 had a no cognitive impairment and required extensive assistance of 2 persons for bed mobility, two persons to transfer, extensive assistance of one person for toileting and personal hygiene and total assistance of one person for bathing. An observation made on 3/1/2023 at 11:35 AM noted Resident #22 had a contracture of the left hand and without a splint in place. An observation and during resident interview on 3/06/23 at 12:45 PM identified Resident #22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review for facility staffing, the facility failed to provide sufficient staffing to ensure the Dining Room remained open and for Residents # 18 and # 40 to receive showers in accordance to the plan of care. The findings included: 1. The staffing schedule dated 2/26/23 identified that there were 10 Nurse Aides (NA) that worked on the 7:00 AM to 3:00 PM shift for 117 residents. The staffing schedule further identified that 11 NA's were scheduled to work the 7:00 AM to 3:00 PM shift but 1 NA called out. Interview with Dietary Aide #1 on 3/7/23 at 1:23 PM identified that she believed that the dining room on Southwing was not open on 2/26/23 when she worked. Interview with the ADNS on 3/8/23 at 2:30 PM identified that she was the Nursing Supervisor that day who closed the Southwing Dining Room on 2/26/23. She further identified that there were 4 NA's working on the unit that day instead of 5 NA's. She also identified that the DNS was notified and gave her permission to close the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review and interviews for 1 sample resident (Resident #2) reviewed for dental, the facility failed to offer the resident/representative to participate in dental services and failed to ensure the resident had an oral examination by a license dentist in accordance to facility policy. The findings include: Resident #2's diagnoses included spastic cerebral palsy, dementia, schizophrenia, anxiety and depression. Review of facility census record dated 3/18/22 identified Resident # 2 was admitted in the facility with Medicaid as payor source. The nursing admission assessment dated [DATE] for oral assessment identified Resident #2 with own teeth and poor condition of teeth. The nutritional assessment dated [DATE] in part noted for oral assessment identified Resident #2 with own teeth in poor condition. The admission MDS assessment dated [DATE] identified Resident #2 with severe cognitive impairment and required extensive assist of 2 person with transfer,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one of two sampled residents (Resident #108) who was incontinent of bowel and required extensive assistance with toileting and personal care, the facility failed to provide timely incontinent care causing the resident to remain soiled during the dinner meal. The findings include: Resident #108's diagnoses included left hip fractures in multiple locations, right rib fracture, urinary retention, and diabetes mellitus. The nursing admission assessment dated [DATE] identified Resident #108 was cognitively intact, non-ambulatory, non-weight bearing to lower extremities, required assistance for positioning, bathing, and dressing. The assessment further identified that the resident required a bedpan, was incontinent of bowels, and had an indwelling catheter. The physician's orders dated 1/21/23 included toe touch pressure to left lower extremity, mechanical lift for transfers with assist of two. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on tour of the facility with the Director of Maintenance and Administrator, and staff interviews, the facility failed to ensure a clean, comfortable, homelike environment. The findings include: On 3/1/23 from 9:00 AM through 3:00 PM and on 3/2/23 from 9:00 AM through 10:00 AM the following was identified: a. The main hallway at the intersection of the Annex Unit, Rehab Unit and the Administrative offices, beyond the metal bifold doors was identified to have four 16 inch by 16 inch laminate tiles pulling up from the floor. b. room [ROOM NUMBER]'s bathroom sink faucets were connected opposite of the indicators on the sink handles. The hot water line was connected to the cold faucet, and the cold water line was connected to the hot faucet. Subsequent to surveyor inquiry from the State Agency Building, Fire and Safety Inspectors on 3/2/23, the floor tiles were replaced and the faucet in room [ROOM NUMBER] was repaired. On 3/1/23 from 9:00 AM through 3/8/23 at 11:00 AM, a facility tour with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and review of facility policy for 1 of 3 residents (Resident #515) reviewed for mistreatment, the facility failed to investigate an allegation of abuse. The findings include: Resident #515's diagnosis included compression fracture of the lumbar vertebra, depression and cardiac arrhythmia (abnormal heartbeat). The admission Minimum Data Set (MDS) assessment dated [DATE] identified Resident #515 was cognitively intact, required extensive assistance with two staff for transfers, bed mobility, dressing, hygiene and toilet use. Additionally, Resident #515 required minimal assistance with eating. The Resident Care Plan dated 7/28/22 identified Resident #515 required assistance with activities of daily living with interventions that included the use of assistive devises such as a wheelchair, dentures, and a walker. A Grievance Log entry titled Concern Form dated 8/4/22 identified Resident #515 expressed feelings that a staff member was rough with the care provided. The Concern Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for 1 of 3 sampled residents (Resident #74), reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to notify the agency responsible for a Level 2 determination when the 180 day approval stay had expired. The findings include: Resident #74's diagnoses included schizophrenia, anxiety disorder and diabetes. A PASARR Level 1 screen dated [DATE] identified Resident #74 was approved for a 180 day stay at the long term care facility (terminating on [DATE]). Resident #74 was admitted to the facility on [DATE]. A Resident Care Plan (RCP) dated [DATE] identified a problem of a positive Level of Care (LOC) related to a psychiatric diagnosis. Interventions included a yearly psychiatric evaluation, case management services and training for supportive community living skills, mental health counseling, ongoing evaluation of psychotropic medications, socialization, facility staff supportive counseling, training on self care activities of daily living and self…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review and interviews for 1 sample resident (Resident #19) reviewed for fall, the facility failed to ensure the staff follow the physician's order for the resident transfer status. The findings include: Resident #19 diagnoses included bipolar disorder, dementia, type 2 diabetes mellitus, osteoarthritis and depression. Review of undated resident care card identified Resident #19 required assistance of 2 people with transfer. The physician's order dated 10/19/22 directed to transfer Resident #19 with assist of 2 person from bed to wheelchair and a maximum assist of 1 person at bed level for activity of daily living and toileting. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #19 with mild cognitive impairment and noted the resident required extensive assist of 2 person assist with transfer, dressing, toileting, hygiene and non-ambulatory. The nurse's note dated 1/19/23 identified Resident #19 had a fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, and interviews for one of one resident (Resident # 22) reviewed for Tube Feeding, the facility failed to ensure that Oxygen(O2) tubing and nebulizer supplies were dated in accordance to facility policy. The findings include: Resident # 22 's diagnoses included Acute Respiratory Failure and diabetes mellitus. A physician s order dated 7/5/2022 directed to provide continuous oxygen at one liter via nasal cannula. A physician's order dated 8/12/2022 directed to change and label O2 tubing every week on Saturday during the night shift and as needed. Observation and interview with RN# 1 on 3/6/2023 at 10:35 AM identified the oxygen tubing Resident #22 was wearing and the nebulizer equipment. The nebulizer equipment was attached to the nebulizer machine with no date and or label and when to change the nebulizer equipment. The equipment should have a bag to store them in when not in use. RN #1 further indicated she would provide all new equipment for Resident #22. A physician's order dated 3/3/2023 directed DuoNeb respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interviews for one of three residents (Resident #113) reviewed for closed record review, the facility failed to ensure that the physician and Advanced Practice Registered Nurse ( APRN) written visits were in the clinical record. The findings include: Resident # 113's diagnosis included dementia, anxiety, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #113 had severe cognitive impairment. A progress note dated 1/13/2023 identified Resident #113 had vomited and was seen by the APRN with new physician's orders written. A progress note dated 1/16/2023 at 5:01 PM indicated Resident #113 was lethargic at times had poor eye contact and responded to tactile stimuli with respirations of 32 ( Normal Range 12- 20) per minute, the resident was receiving intravenous therapy and was seen by the Medical Director with new physician's orders to decrease the intravenous fluid and a new order for antibiotics. A physician's order dated 1/16/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation for 2 of 3 medication rooms and staff interview, the facility failed to remove expired medications and equipment. The findings include: Observation of the medication room for the Annex Unit with Licensed Practical Nurse (LPN) #8 on 3/7/23 at 8:40 AM identified the following: 1. Two Epi-Pen Auto injector 0.3 mg pre filled auto inject syringes with an expiration date of 12/2022 (over 2 months past the expiration date). 2. A second set of two Epi-Pen Auto injector 0.3 mg prefilled auto inject syringes expired 12/2022 (over 2 months past the expiration date). 3. A third set of two Epi-Pen Auto injector 0.3 mg prefilled auto inject syringes with an expiration date of 01/2023 (over 1 month past the expiration date). 4. One Bottle of Lactulose Solution 16 ounces with an expiration date of 8/2022. Interview with Registered Nurse (RN) #3 indicated she was responsible for quarterly medication room inspections and removal of expired medications. Additionally, she indicated she had not been able to keep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and interviews for 1 sample resident (Resident #2) reviewed for food allergy, the facility failed to ensure Resident #2 was not served food that could cause an allergic reaction. The findings include: Resident #2's diagnoses included spastic cerebral palsy, dementia, schizophrenia, anxiety, and depression. Resident #2 allergy record identified the resident was allergic to penicillin (medication), cephalosporins (medication), quinolones (medication), onion, orange juice and peach. A review of Resident #2 meal tray ticket during the survey identified he/she was allergic to onion, peach and orange juice. The physician's order dated 3/22/22 identified Resident #2 had a regular diet, puree/level 1 texture, and thin liquid consistency. The resident required 1:1 feeding and noted Resident # 2 needed to sit upright. The admission MDS assessment dated [DATE] identified Resident #2 with severe cognitive impairment and the resident required extensive assist of 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-02-27 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, staff interviews and a review of the facility policy, for one sampled resident reviewed for pain (Resident # 360), the facility failed to provide effective pain management. The findings include: Resident # 360 was admitted to the facility on [DATE] with diagnoses that included osteoarthritis of spine with radiculopathy (pinched nerve) in the lumbar region, current breast cancer and contusions to the back and forearm. An admission evaluation dated 12/9/19 at 1:11 PM identified Resident #360 was alert, pleasant and cooperative. A physician's order dated 12/9/19 directed to assess pain every shift using the pain scale. Further orders directed Soma 350 milligrams (mg) every 6 hours as needed for muscle spasms and Hydrocodone 5 mg with Acetaminophen 325 mg every 6 hours as need for moderate to severe pain. A physician's progress note dated 12/10/19 identified Resident #360 had left lower spinal pain with radiation and a right upper extremity hematoma. A physician order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-27 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, a review of the clinical record, staff interviews and a review of the facility policy, for 1 sampled resident (Resident #38) reviewed for choices, the facility failed to provide individualized assistance in accordance with their wishes and care plan. The findings include: Resident #38 was admitted to the facility on [DATE] with diagnoses that included cellulitis, falls, osteoarthritis, lumbar disc degeneration, morbid obesity, anxiety, chronic obstructive pulmonary disease, and muscle weakness. The care plan dated 12/15/19 identified, required assistance with all of his/her activities of daily living. Interventions directed to assist the Resident with application of his/her arm sling in the morning, grooming, dressing, mouth care and assistance with bathing activities. The care plan further directed that Resident #38 was awake at 5:00 AM and to have him/her up, washed and dressed by 7:30 AM. The admission Minimum Data Set (MDS) dated [DATE], identified intact cognition, required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-27 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the clinical record, a review of facility documentation, staff interviews, and a review of the facility policy for 1 of 3 residents reviewed for abuse (Resident #91), the facility failed to protect the resident from misappropriation of personal property. The findings include: Resident #91's diagnoses included major depressive disorder, dementia with behavioral disturbance, diabetes mellitus and schizoaffective disorder. The care plan dated 2/28/16 identified Resident #91 had a chronic/ progressive decline in intellectual functioning characterized by deficits in memory, judgment, decision making and thought process related to the dementia process. Interventions included to offer consistent daily routines and repeat communication by using more than one method (words, gestures, facial expression). A quarterly Minimum Data Set (MDS) dated [DATE] identified severe cognitive impairment and required extensive assistance with dressing, personal hygiene, bed mobility transfers between surfaces with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, a review of facility documentation, staff interviews, and a review of the facility policy for 1 of 3 residents reviewed for abuse (Resident #91), the facility failed to provide evidence that a comprehensive investigation for misappropriation of a resident's personal property was conducted. The findings include: Resident #91's diagnoses include major depressive disorder, dementia with behavioral disturbance, diabetes mellitus and schizoaffective disorder. The care plan dated 2/28/16 identified a chronic/ progressive decline in intellectual functioning characterized by a deficit in memory, judgment, decision making and thought process related to the dementia process. Interventions included to offer consistent daily routines and repeat communication using more than one method (words, gestures, facial expression). A quarterly Minimum Data Set, dated [DATE] identified severe cognitive impairment and required extensive assistance with dressing, personal hygiene, bed mobility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-27 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #94) reviewed for unnecessary medications, the facility failed to ensure a psychoactive as needed medication was ordered for fourteen days. The findings include: Resident #94 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia without behavioral disturbances, and anxiety. The care plan dated 11/4/19 identified Resident #94 had episodes of paranoia. Interventions included to administer medications as ordered. The quarterly Minimum Data Set (MDS) dated [DATE] identified severe cognitive impairment, delusions, wandering behaviors and received antipsychotic medications. A physician's order dated 1/31/20 directed the administration of Lorazepam 0.5 milligram (mg) by mouth once daily and as needed every 6 hours for anxiety through 2/4/20. A physician's order dated 2/10/20 directed to discontinue the administration of Lorazepam at 9:00 AM to Resident #94.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-06-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview for 1 of 3 resident dining rooms, the facility failed to ensure medical equipment was not stored in a resident utilized area. The findings include: On 5/27/29 at 12:18 PM an observation of the Annex resident dining room identified 3 custom wheelchairs and 1 wheeled walker were being stored there, however no residents were eating lunch in the dining room at that time. Further, identifying the 3 wheelchairs and 1 walker remained unmoved throughout the day. On 5/28/29 at 10:18 AM an observation of the Annex resident dining room identified 3 custom wheelchairs and 1 wheeled walker. Also, identifying the 3 wheelchairs and 1 walker remained unmoved throughout the day. An observation and interview on 5/29/25 at 11:45 AM with the Assistant Administrator identified the 3 wheelchairs and 1 walker remained in the Annex dining room and said that she would have them removed quickly. On 5/29/25 at 11:53 AM an observation of the Annex dining room which continued to contain 3 custom wheelchairs and 1 walker, 3 residents (Resident #61, #109 and #125) were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-03-08 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of Resident Trust Accounts and interviews for one of one sampled resident (Resident #61) reviewed for personal funds. The facility failed to provide Resident #61 with quarterly banking statements. The findings include: Resident #61 was admitted to the facility on [DATE] with diagnoses that included diabetes mellitus, insomnia and spinal stenosis. A Quarterly Minimum Data Set assessment dated [DATE] identified Resident #61 was cognitively intact. Interview with Resident #61 on 3/1/23 at 10:30 AM identified that he/she was not offered and does not receive quarterly banking statements. On 3/8/23 at 12:04 PM, interview with the Business Office Manager identified Resident #61 had a balance of $1261.81 in his/her Resident Trust Account at the facility. Additionally, the Business Office Manager identified Resident #61 was responsible for him/herself and would withdraw money on his/her own from the Resident Trust Account. She further indicated quarterly statements were mailed out on 2/3/23 with a cover…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-03-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility documentation, review of facility policy, and interviews for one sampled resident (Resident #26) with an amputated limb, the facility failed to ensure documentation accurately reflected the resident's condition. The findings include: Resident #26 diagnoses included left above the knee amputation, muscle weakness, Type 2 diabetes mellitus with diabetic neuropathy. The admission MDS assessment dated [DATE] and the quarterly MDS assessment dated [DATE] identified Resident #26 was cognitively intact, required extensive assistance for bed mobility, transfers, hygiene, and dressing. Monthly physician's orders for November/2022 directed to use surgical boot to right lower extremity for transfers and to apply prosthetic sock to left above the knee amputation for protection and comfort, remove each shift to check skin integrity. Review of Resident #26's nurses' notes dated November 6, 7, 10, 11, 13, 14, 16, 17, 18, 19, 26, 27, 28; [DATE]; [DATE], 26, 27, 29; and [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-03-08 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy procedures, and interviews, the facility failed to ensure that a tube feeding pole and floor surrounding the pole was clean and free of dried debris and for 1 of 3 medication rooms, the facility failed to maintain a clean and sanitary medication room. The findings included: 1. An observation on 3/1/2023 at 11:30 AM in Resident #22's room noted residents tube feeding pole with dried brown debris on the base. An observation on 3/06/23 at 10:20 AM in Resident # 22's room identified the tube feeding pole with brown/tan dried debris on the base of all the legs and slightly up the pole as well as the adjacent base and the pole of the over the bed table. Further observations noted dried tan/brown material under the bedside table on the floor and surrounded the right front bedside table leg except for the front of the table. On 3/6/2023 at 10:35 AM an observation and interview with RN #1 indicated that housekeeping should have wiped down the tube feeding pole and cleaned the area. RN #1 also indicated she would talk to the housekeeping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to APPLE REHAB — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 3 of 52.5+0.5 vs chain
Staffing 1 of 52.7-1.7 vs chain
Quality measures 3 of 52.5+0.5 vs chain
The other 19 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
FOLEY, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR100%since 02/01/1988
SINGH, DEVIKAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2018
VESS, RYANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2013

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.5M
Net patient revenuemost recent cost report
+3.8%
Operating marginrevenue minus expenses
$1.7M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 9%Other / private 23%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$341per resident / day
operating cost
$10,369per month
≈ monthly operating cost
$355per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075044. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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