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Harmony Marshalltown

910 East Olive, Marshalltown, IA 50158 · For profit - Corporation · 72 certified beds · (641) 752-4581 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Feb 20242 immediate-jeopardy citations$78,878 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $78,878 in federal fines (most recent 2025-08-05)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1704 S Center St · (641) 854-8550 · Call to confirm hours
Pharmacy
Hy-Vee0.7 mi
1706 S Center St · (641) 752-6711 · Call to confirm hours
Grocery
Hy-Vee1.0 mi
802 S Center St · (641) 752-4525 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
MAP FBC<0.1 mi
700 E Olive St · (615) 389-3904

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.6%17.1%15.4%better
Long-stay residents who lose too much weight5.2%4.6%5.4%typical
Long-stay residents with a catheter left in their bladder0.6%1.5%0.9%better
Long-stay residents with a urinary tract infection0.0%2.4%2.0%better
Long-stay residents with depressive symptoms0.0%4.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%3.8%3.3%better
Long-stay residents whose ability to walk worsened12.1%16.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.8%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine98.2%95.3%95.3%typical
Long-stay residents with pressure ulcers9.8%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control18.1%25.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.4%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.7%2.1%1.4%worse
Short-stay residents given the seasonal flu vaccine77.5%73.3%79.4%typical
Long-stay hospitalizations per 1,000 resident days0.671.491.67better
Long-stay outpatient ER visits per 1,000 resident days2.362.081.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.7%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
48.3%U.S. median 56.6%
Met the expected recovery
0.13U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 48.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.7%CMS range 36.6–52.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.1–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge34.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge34.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 4.8–14.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.60
LPN hours/ resident / day
2.97
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
0.36
RN hoursweekends
50.7%
Total nursing turnover
90.9%
RN turnover

How full it usually is: this home is certified for 72 beds and averages 51.3 residents a day — about 71% occupied, or roughly 21 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.97 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 4.15 on weekdays — 12% thinner on weekends. RN hours go from 0.47 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-01-14)
9
at the previous standard inspection (2024-12-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 14 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · J2025-08-05 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, and staff interviews, the facility failed to provide a safe discharge for 1 out of 1 resident reviewed (Resident #2). On 7/3/25 at approximately 6:15 PM, Resident #2 exited the building to go see his support animal without staff knowledge. On 7/4/25 around 3:00 AM, Resident #2 requested to return to the facility. Due to the frustration of not being able to get a ride back to the facility, Resident #2 used his electric wheelchair and transported himself to a convenience store at 3:00 AM. At 5:30 AM the police notified the Administrator they found Resident #2. On 7/4/25 at 5:50 AM, the Administrator went to the convenience store and had Resident #2 sign a form indicating he left the facility against medical advice (AMA). The facility lacked documentation of education provided to Resident #2 for leaving AMA.On 7/23/25 at 3:30 PM, the Iowa Department of Inspections and Appeals and Licensing (DIAL) staff contacted the facility staff to notify them the Department…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff and resident interviews, and facility policy, the facility failed to ensure residents safely returned to the building from smoking for 3 of 5 residents reviewed (Residents #1, #2, and #5). On 7/7/25 around 8:00 PM Resident #1 went outside to smoke. After smoking, she couldn't get back into the to the building and remained outside on 7/7/25 at 8:00 PM until 7/8/25 at 6:00 AM. The staff failed to do visual checks on Resident #1 for 10 hours. During the time Resident #1 couldn't get back into the building, the weather had a forecast of heavy rain shower with thunder and lightning. The rain began at 5:00 AM to 6:00 AM, this resulted in a temperature drop from 90 degrees Fahrenheit (F) to 72 degrees F. At that Resident #1 began to panic, became fearful, scared, and crying. Resident #1 reported she wouldn't go out alone to smoke in the evening in fear of it happening again. Resident #1 experienced serious actual psychosocial harm due to being left outside overnight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-08-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and policy review the facility failed to provide interventions to prevent a deep tissue injury (a type of pressure injury that occurs when underlying soft tissue is damaged due to prolonged pressure, often over bony prominence.) from performing for 1 of 2 residents reviewed (Resident #3). The facility identified a census of 51 residents. Findings include: Determining the Stage of Pressure Injury:Stage 1 Pressure Injury: Non-blanchable erythema of intact skin Intact skin with a localized area of non-blanchable erythema, which may appear differently in darkly pigmented skin. Presence of blanchable erythema or changes in sensation, temperature, or firmness may precede visual changes. Color changes do not include purple or maroon discoloration; these may indicate deep tissue pressure injury.Stage 2 Pressure Injury: Partial-thickness skin loss with exposed dermis Partial-thickness loss of skin with exposed dermis. The wound bed is viable, pink or red, moist, and may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review, the facility failed to provide appropriate nursing supervision to ensure safety for 1 of 3 residents sampled (Resident #1). Resident #1 required assist of 1 for transfers and ambulation. The facility failed to provide the assist of 1 resulting in Resident #1 falling in her room and fracturing her hip. The facility reported a census of 51 residents. Findings include: A Minimum Data Set (MDS) dated [DATE], documented that diagnoses for Resident #1 included: malignant neoplasm of right breast (breast cancer) and age related cognitive decline. A Brief Interview for Mental Status (BIMS) was not assessed. Resident #1 required extensive assist of 1 for transfers, toilet use, and ambulation. This MDS documented that Resident #1 was admitted to the facility on [DATE]. An MDS dated [DATE], documented that a BIMS score for Resident #1 was 10 out of 15, which indicated moderately impaired cognition. It documented that Resident #1 required an extensive assist of 2 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and policy review, the facility failed to use Enhanced Barrier Precautions (EBP) during wound care for 2 of 2 residents observed (Resident #2 and Resident #3). The facility reported a census of 51 residents. Findings include: 1. Resident #2's Minimum Data Set (MDS), dated [DATE], included diagnoses of fractures (broken bones) and other multiple trauma (severe injuries), heart failure (weak heart), and hip fracture. The MDS indicated Resident #2 had a risk of developing pressure ulcers (bedsores)/injuries.The Care Plan Focus initiated 12/5/25, indicated Resident #2 had a risk for alteration in skin integrity (skin health) related to history of falls, impaired mobility (limited movement), and hyperlipidemia (high cholesterol). On 4/7/26, Resident #2 developed a right sacrum (lower spine bone) unstageable pressure ulcer (bedsore). The Care Plan Focus initiated 1/6/26 included an area for Enhanced Barrier Precautions (EBP) related to pressure wound. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and manufacturer's recommendations, the facility failed to ensure the dishwasher temperature reached 120 degrees during the final rinse cycle. The facility reported a census of 40 residents. Findings include: On 1/13/26 at 12:30 PM observed the kitchen dishwasher reach a temperature of 88 degrees during the rinse cycle with the Dietary Manager (DM) present. The DM confirmed they measured the temperature using the temperature gauge on the right side of the dishwasher. When the DM placed a Hydrion test strip (color-changing paper test strip to measure sanitizer concentration) on dishware it got lost during the dishwashing cycle. The DM reported the dishwasher got up to 110 degrees after staff washed dishes for approximately 30 minutes as they check the temperature at that time. On 1/13/26 12:45 PM the DM reported she expected the dishwasher temperatures meet the manufacturer's recommendations of a minimum of 120 degrees during the rinse cycle. On 1/13/26 at 1:10 PM observed Staff F, Cook, wash dishes following lunch service. Staff F placed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility records, facility policies, resident and staff interviews, the facility failed to provide bath/shower at least two times for week. The facility reported a census of 49 residents.Findings include: Resident #18's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #18 required supervision or touching assistance (helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently.) to shower/bathe self (washing, rinsing, and drying self). Resident #18 required substantial/maximal assistance (helper does MORE THAN HALF the effort. Helper lifts or holds trunk or limbs and provides more than half the effort.) for tub/shower transfers (ability to get in and out of a tub/shower). The MDS included diagnoses of paraplegia (partial paralysis), post-traumatic stress disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility records and staff interviews the facility failed to post the daily nurse staffing data which included the facility name, total number and actual hours worked at the beginning of each shift. The facility reported a census of 49 residents. Findings include:On 1/12/26 at 9:46 AM, the facility's CMS Staffing Report listed staffing for 1/5/26, 1/6/26, 1/7/26 and 1/8/26. The facility had the posting taped at eye level on the door of the Staffing Coordinator's office. The CMS Staffing Report posting lacked the facility's name and the posting for the current date of 1/12/26.During an interview on 1/12/26 at 9:46 AM, Staff I, Staff Coordinator, reported she had the responsibility to post the daily nurse staff posting. Staff I reported she printed it after the day/weekend passed.During an interview on 1/13/26 at 9:55 AM, the Director of Nursing (DON) described Staff I as responsible for the daily nurse staff posting. The DON acknowledged the daily nurse staff posting didn't have the current date posted and it lacked the facility's name. The DON explained they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interview, policy review, and guidance from the Centers for Disease Control and Prevention (CDC), the facility failed to follow Enhanced Barrier Precautions (EBP) practices during peri cares for 1 of 3 residents reviewed for bowel and bladder (Resident #6). In addition, the facility failed to perform hand hygiene for 1 of 1 resident reviewed for wound care (Resident #19) and failed to post Transmission Based Precautions (TBP) isolation signage for 1 of 6 residents reviewed for infection control (Resident #55).Findings include:1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. Resident #6 used a walker and a wheelchair in the previous 7 days. Resident #6 required Partial/moderate assistance (helper does less than half the effort. Helper lifts,holds, or supports trunk or limbs, but provides less than half the effort.) with putting on and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-05 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and the facility policy review, the facility failed to consistently answer call lights within a reasonable amount of time (defined as 15 minutes or less) for 4 of 4 residents reviewed (Residents #2, #5, #18 and #19). The residents and staff reported low staffing caused missed or delayed resident care. The facility reported a census of 51 residents. Finding include:1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Resident #2 required partial to moderate assistance with transfers. In addition, listed Resident #2 as dependent with dressing and personal hygiene. The MDS included a diagnosis of need assistance with activities of daily living (ADLs). On 7/21/25 at 11:30 AM, Resident #2 verified it took staff over 15 minutes to answer his call light to get him up for meals. He added he arrived late for some meals.2. Resident #5's MDS assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-05 · tag F0926 — failed to keep the home smoke-free / fire-safe — pattern
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, facility policy, the facility failed to provide adequate smoking policies for residents in regards to smoking times, smoking areas, and smoking safety for 4 of 4 resident reviewed (Residents #1, #2, #17, and #18). The facility identified a census of 51 residents.Finding include1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS documented Resident #1 didn't have behaviors during the lookback period. The MDS listed Resident #1 as independent with activities of daily living (ADLs). The MDS included diagnoses of non-Alzheimer's dementia, anxiety, depression and dizziness.The Care Plan Focus related to tobacco use initiated 5/16/25 included the following Interventions:5/16/25: Smoking evaluation will be completed as needed.7/14/25: As of 7/8/2025 Independent Smoker: Must keep smoking accessories secured when not in use control of facility staff.7/14/25: Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, resident, and staff interviews, the facility failed to treat a resident with respect and dignity in a manner that promotes maintenance or enhancement of his or her quality of life for 1 out of 4 resident reviewed (Resident #1). The facility identified a census of 51 residents. Findings include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS documented Resident #1 didn't have behaviors during the lookback period. The MDS listed Resident #1 as independent with activities of daily living (ADLs). The MDS included diagnoses of non-Alzheimer's dementia, anxiety, depression and dizziness.The Care Plan Focus related to tobacco use initiated 5/16/25 included the following Interventions:5/16/25: Smoking evaluation will be completed as needed.7/14/25: As of 7/8/2025 Independent Smoker: Must keep smoking accessories secured when not in use control of facility staff.7/14/25:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview, the facility failed to notify the facility's physician of a incident related to a resident left outside all night long for 1 of 3 residents reviewed (Resident #1). The facility identified a census of 51 residents.Finding include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS documented Resident #1 didn't have behaviors during the lookback period. The MDS listed Resident #1 as independent with activities of daily living (ADLs). The MDS included diagnoses of non-Alzheimer's dementia, anxiety, depression and dizziness.The Care Plan Focus related to tobacco use initiated 5/16/25 included the following Interventions:5/16/25: Smoking evaluation will be completed as needed.7/14/25: As of 7/8/2025 Independent Smoker: Must keep smoking accessories secured when not in use control of facility staff.7/14/25: Resident would check in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, facility document review, and policy review, the facility failed to maintain complete and accurate medical records for each resident. The facility failed to document an incident when a resident got left outside all night long in the electronic health record (EHR) for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 51 residents.Finding include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS documented Resident #1 didn't have behaviors during the lookback period. The MDS listed Resident #1 as independent with activities of daily living (ADLs). The MDS included diagnoses of non-Alzheimer's dementia, anxiety, depression and dizziness.The Care Plan Focus related to tobacco use initiated 5/16/25 included the following Interventions:5/16/25: Smoking evaluation will be completed as needed.7/14/25: As of 7/8/2025 Independent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · D2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review, staff interview, and state regulation review, the facility failed to initiate and complete resident assessments in a timely manner for 1 of 3 residents reviewed nursing for supervision (Resident #1). On 2/17/25, the facility staff observed a bruise to Resident #1's face. The facility failed to conduct neurological assessments following the injury to Resident #1's face, even after Resident #1 reported someone knocked her into the wall. Then on 4/7/25, after Resident #1 returned to the facility from exiting independently without staff knowledge, the facility failed to conduct a thorough assessment of her. The facility reported a census of 52. Findings include: Resident #1's Minimum Data Set (MDS) assessment, dated 3/6/25, identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severe cognitive impairment. Resident #1 required substantial to maximum assistance with transfers and moving from sitting to standing. The MDS included diagnoses of Alzheimer's disease, generalized muscle weakness, history of an ischium (the bones…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review, facility document review, staff interviews, and policy review, the facility failed to provide adequate supervision resulting in a resident elopement for 1 of 1 resident reviewed (Resident #1). The facility reported a census of 52. Findings include: Resident #1's Minimum Data Set (MDS) assessment, dated 3/6/25, identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severe cognitive impairment. Resident #1 required substantial to maximum assistance with transfers and moving from sitting to standing. The MDS included diagnoses of anxiety, Alzheimer's disease, generalized muscle weakness, history of an ischium (the bones humans sit on that connect 3 strong bones together) fracture, and respiratory failure. The MDS reflected Resident #1 used a wander/elopement alarm. The Care Plan last reviewed 3/7/25 included the following Focus areas: a. 9/16/24: Resident #1 required assistance with activities of daily living (ADLs). i. Transfer with substantial to maximal assistance of 2 staff with a front wheeled walker (FWW). ii.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review, staff interview and policy review, the facility failed to ensure the nursing staff had the knowledge to initiate appropriate responses during resident care for 1 of 3 residents reviewed for nursing supervision (Resident #1). The facility reported a census of 52. Findings include: Resident #1's Minimum Data Set (MDS) assessment, dated 3/6/25, identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severe cognitive impairment. Resident #1 required substantial to maximum assistance with transfers and moving from sitting to standing. The MDS included diagnoses of anxiety, Alzheimer's disease, generalized muscle weakness, history of an ischium (the bones humans sit on that connect 3 strong bones together) fracture, and respiratory failure. The MDS reflected Resident #1 used a wander/elopement alarm. The Care Plan last reviewed 3/7/25 included the following Focus areas: a. 9/16/24: Resident #1 required assistance with activities of daily living (ADLs). i. Transfer with substantial to maximal assistance of 2 staff with a front…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review, staff interviews, and policy review, the facility failed to ensure the resident's medical record contained sufficient and adequate medical information for 2 of 3 residents reviewed for nursing supervision (Residents #1 and #3). The facility reported a census of 52. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment, dated 3/6/25, identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severe cognitive impairment. Resident #1 required substantial to maximum assistance with transfers and moving from sitting to standing. The MDS included diagnoses of anxiety, Alzheimer's disease, generalized muscle weakness, history of an ischium (the bones humans sit on that connect 3 strong bones together) fracture, and respiratory failure. The MDS reflected Resident #1 used a wander/elopement alarm. The Care Plan last reviewed 3/7/25 included the following Focus areas: a. 9/16/24: Resident #1 required assistance with activities of daily living (ADLs). i. Transfer with substantial to maximal assistance of 2 staff with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility policy, the facility failed to protect food from contamination during meal service. The facility reported a census of 55 residents. Findings include: On 12/11/24 at 11:20 AM, observed Staff F, Dietary Aide, prepare multiple peanut butter and jelly sandwiches. Under constant observation Staff F repeatedly touched the bread with gloved hands while making the sandwiches. In addition, Staff F touched a variety of surfaces with their gloved hands including, but not limited to: the outside of the bread bag, the surface of the counter, pen pulled and replaced in Staff F's pocket, the peanut butter container, jelly squeeze bottle, and storage bags. On 12/11/24 at 12:20 PM, watched Staff G, Cook, prepare toast. Under constant observation Staff G touched the bread when placing slices in the toaster after touching a variety of surfaces with gloved hands including, the counter top, drawer handle, and toaster. On 12/11/24 at 12:25 PM, Staff E, Dietary Aide, prepared a grilled turkey and cheese sandwich. Under constant observation Staff E…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident, family and staff interviews and policy review, the facility failed to maintain the confidentiality of a resident's private personal and medical records for 1 of 1 resident reviewed (Resident #27). The facility reported a census of 55 residents. Findings included: In an interview on 12/10/24 at 10:39 AM, Resident #27 reported their family member found another resident of the facility's death certificate who passed away on 11/23/34 on a bedside table in his room. He stated the family member turned it into the head nurse. He reported he didn't know it was there and didn't look at it prior to their family member finding the document. In an interview on 12/10/24 at 1:00 PM, Resident #27's family member reported a couple of weeks before they saw a paper on Resident #27's night stand below his television (TV). They thought it was a list of his upcoming appointments. When they opened it, they found it was actually another resident from the facility's death certificate. They explained they took the paper to the Director of Nursing (DON) and reported finding it in Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and Preadmission Screening and Resident Review (PASRR) evaluation, the facility failed to complete a PASRR screening for 1 out of 2 residents reviewed in the current sample who had mental health changes (Resident #40). The facility reported a census of 55 residents. Findings include: Resident #40's Minimum Data Set (MDS) assessment dated [DATE] identified an incomplete Brief Interview for Mental Status (BIMS), due to being unable to complete the interview. The MDS included diagnoses of psychiatric/mood disorders including anxiety, depression, psychotic disorders. Resident #40 used antipsychotic and antidepressant medications within the lookback period. The Care Plan Focus dated 10/7/24 identified Resident #40 used psychotropic medications related to depression. The Care Plan lacked the updated mental health diagnosis. The Notice of PASRR Level I Screen Outcome dated 11/1/22 reflected the facility completed the assessment due to Resident #40's admission to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to fully review and revise the comprehensive Care Plan for 3 of 20 residents (Residents #1, #2 and #40) sampled for Care Plan review. The facility reported a census of 55 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS included diagnoses of medically complex conditions, heart failure, non Alzheimer's dementia, anxiety disorder, bipolar disorder and post-traumatic stress disorder (PTSD). Resident #1's electronic health record included an order dated 11/19/24 for sertraline HCI oral tablet 150 milligrams (mg) one time a day related to generalized anxiety disorder and unspecified dementia. Resident #1's Medical Diagnosis reviewed 12/11/24 reflected a diagnosis dated 7/18/24 of unspecified dementia, mild, without behavioral disturbance, psychotic disturbance, mood disturbance and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, family interview, staff interview and facility policy the facility failed to adequately manage a resident's urinary catheter to minimize risk for infections for 1 of 2 residents reviewed for catheters (Resident #56). The facility reported a census of 55 residents. Findings include: Resident #56's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. The MDS listed Resident #40 had an indwelling catheter. The MDS included diagnoses of diabetes mellitus, obstructive uropathy (blockage affecting urination), and retention of urine. The Care Plan Focus dated 9/13/24 documented Resident #56 required the use of an indwelling catheter related to obstructive uropathy. The Goal indicated he would remain free of complications related to the catheter. On 12/9/24 at 11:29 AM observed Resident #56 sitting in a wheel chair, with his catheter bag on the floor and under the wheel chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, resident interview and facility policy, the facility failed to follow physician orders and manage oxygen use for 1 of 1 resident sampled for respiratory care (Resident #5). The facility reported a census of 55 residents. Findings include: Resident #5's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The MDS included diagnoses of acute and chronic respiratory failure with hypoxia (low blood oxygen levels), unspecified cardiac arrest, and ventricular fibrillation (abnormal heart rate). The MDS reflected Resident #5 used special treatments of oxygen therapy while a resident. Resident #5's Physician Order dated 10/11/24 instructed to use oxygen (O2) at 3 liters per nasal cannula (L/NC). Resident #5's December 2024 Medication Administration Record (MAR) included an order dated 10/11/24 to use 3 L/NC of O2 as needed for shortness of breath (SOB). The MAR lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on daily staffing review and staff interview the facility failed to provide a Registered Nurse (RN) in the facility for eight (8) consecutive hours per day as required by Federal Regulations. The facility reported a census of 55 residents. Findings include: Review of the facility's Daily Staffing Sheets from 11/9/24 to 12/9/24 lacked an RN on Saturday 11/23/24. On Sunday 11/24/24 an agency RN worked from 10:00 PM to 6:00 AM, only providing two hours of RN staffing for the full day on 11/24/24. An Email communication on 12/12/24 at 10:34 AM, the Administrator reported they identified the lack of RN coverage the week prior to survey. The Administrator acknowledged the facility didn't have RN coverage on Saturday 11/23/24 and they only had 2 of the 8 required consecutive hours provided on Sunday 11/24/24. On 12/12/24 at 10:45 AM, the Administrator stated the facility didn't have a specific policy for RN staffing, as they followed the Federal Regulations.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview, resident interview and provided Center of Disease Control (CDC) protocol, the facility failed to maintain infection control interventions for 1 of 1 resident on transmission based precautions (Resident #56). The facility reported a census of 55 residents. Findings include: Resident #56's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. The MDS listed Resident #40 had an indwelling catheter. The MDS included diagnoses of diabetes mellitus, pain, anemia (low blood iron), obstructive uropathy (blockage affecting urination), and retention of urine. The Care Plan Focus dated 11/25/24 identified Resident #56 received antibiotic therapy related to C diff (refers to Clostridium difficile, a bacterial, highly contagious intestinal infection, common symptoms include diarrhea). The Goal added 12/9/24 Resident #56 would remain free of complications related to the use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, Centers for Disease Control and Prevention (CDC) guidelines, and facility policy review, the facility failed to screen for eligibility, offer, provide education, and document vaccine consent or refusal for the pneumococcal immunizations for 2 of 5 resident reviewed (Residents #33 and #24) for immunizations. The facility reported a census of 55 residents. Findings include: 1. Resident #33's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 7, indicating moderately impaired cognition. The Clinical Census reflected Resident #33 admitted to the facility on [DATE]. Resident #33's Clinical - Immunizations reviewed on 12/12/24 identified he received the PCV13 (pneumonia vaccine) on 6/11/15. The clinical record lacked documentation someone educated, offered a consent or a refusal about pneumonia vaccinations (PPSV23, PCV20 or PVC21). 2. Resident #24's MDS assessment dated [DATE] identified a BIMS score of 15,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, Centers for Disease Control and Prevention (CDC) guidelines, and facility policy review, the facility failed to screen for eligibility, offer, provide education and document vaccine consent or refusal for the COVID-19 (coronavirus disease) immunization for 2 of 5 resident reviewed (Residents #56 and #24). The facility reported a census of 55 residents. Findings include: 1. Resident #56's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. The Clinical Census listed Resident #56's admission date as 8/29/24. Resident #56's Clinical - Immunizations reviewed on 12/12/24 identified he received a COVID vaccination on 7/6/22. The clinical record lacked documentation that someone offered, educated, or Resident #56 refused an additional COVID-19 vaccination since admission to the facility on 8/29/24. 2. Resident #24's MDS assessment dated [DATE] identified a BIMS score of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation of equipment, staff interview, and Smart Stand Lift (a sit to stand machine used to help move a resident) Manual, the facility failed to have adequate equipment to ensure residents safety during transfers for 2 of 4 lifts observed. The facility reported a census of 59 residents. Findings include: The Smart Stand Lift Service Manual dated 6/7/24 directed to check the safety tabs to make sure they are installed correctly, not missing or torn. Any detected deficiency must be rectified before the stand is put back into service. On 9/21/24 at 11:00 AM observed one Smart Stand Lift missing the safety hook spring tab on one side and the other both tabs missing the safety hook spring tabs. In an interview on 9/21/24 Staff A, Certified Nurse Aide (CNA), and Staff B, CNA, reported the Smart Stand Lift didn't have any safety tabs since they have worked at the facility. In an interview on 9/23/24 at 11:20 AM, the Maintenance Man reported the Smart Stand Lifts should have the safety tabs on the machine for safety where the loops connect to the harness.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, environmental tour, resident, staff and laundry personnel interviews, the facility failed to provide clean, available linen soaker pads (pads used to protect furniture from incontinence) for resident care. The facility reported a census of 62 residents. Findings include: On 9/9/24 at 2:00 PM Staff C, Certified Nursing Assistant (CNA), stated that the facility didn't have enough wash cloths and gloves. Staff C added the learned new management is taking over and once the current supplies run out then the new management will order what they want. Staff C said it is hard to get work done and do good cares without the needed supplies, such as soaker pads, red, or white washcloths for peri cares, and no washcloths to clean face and hands. On 9/9/24 at 4:00 PM Resident #4 stated the facility didn't have enough washcloths, soaker pads, and linens for the staff to take care of her. On 9/10/24 at 9:26 AM, Staff G, CNA, reported the floor staff need to go to laundry at times to get washcloths/towels etc. to provide cares to the residents as they can't do their job until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and procedure, and staff and resident interviews, the facility failed to follow physicians' orders for 2 of 3 residents reviewed. (Residents #3 and #4). The facility reported a census of 62 residents. Finding include: 1. Resident #3's Minimum Data Set (MDS) assessment dated [DATE] documented Resident #3 identified a Brief Interview for Mental Status (BIMS) score of 4, indicating severely impaired cognition. Resident #3 required partial to moderate assistance with all activities of daily living. In addition, they used a walker or wheelchair for mobility. The MDS included diagnoses of coronary artery disease (heart disease), hypertension (high blood pressure), renal (kidney) failure, non Alzheimer's dementia, and heart failure. Resident #3 used a diuretic (pill used to remove excess fluid from the body) during the lookback period. The Care Plan Focus dated 10/31/21 indicated Resident #3 had altered cardiovascular (heart) status related to atrial fibrillation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, along with the facility policy, the facility staff failed to answer resident call lights in a timely manner (not longer than 15 minutes) for 2 of 3 residents reviewed (Residents #2 and #4). The facility identified a census of 62 residents. Findings include: 1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. Resident #2 required partial assistance with bed mobility, toilet use, and personal hygiene. In addition, they required total assistance of one-person physical assist with bathing. The MDS included diagnoses of hypertension (high blood pressure), diabetes mellitus, depression and chronic back pain. On 9/9/24 at 1:25 PM Resident #2 stated the staff take over a half an hour to answer the call light. On 9/9/24 at 2:00 AM Resident #2 put on her call light, she reported the staff didn't answer it until 2:45 AM. She explained this bothered her due to being diabetic and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility menu review, staff interview and policy review the facility failed to follow the dietician approved menu as written. The facility reported a census of 62 residents. Findings include: 1. Review of the 9/9/24 dietician approved menu for lunch, the menu directed to give the residents: a. Fire braised pork on a bun b. Baked yams c. Pea Salad d. Bread/margarine e. Fruit crisp The residents received instead at lunch on 9/9/24: a. Fire braised pork ribs b. Baked yams c. Buttered peas d. Pudding 2. Review of the 9/10/24 Dietitian approved menu for lunch, the menu directed to give the residents: a. Cheeseburger on a bun b. French fries c. Creamy coleslaw d. scotcheroo The residents received instead at lunch on 9/10/24: a. Cheeseburger on a bun b. French fries c. Creamy coleslaw d. Ice cream cone or ice cream sandwich 3. Review of the 9/11/24 Dietitian approved menu for lunch, the menu directed to give the residents. a. Italian pasta bake b. Seasonal vegetables c. Garlic toast d. Pears The residents received instead at lunch on 9/11/24: a. Italian pasta bake b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to maintain hot food items at 135 degrees or greater to prevent potential for food borne illness and to keep the food palatable for resident's satisfaction. The facility reported a census of 62 residents. Findings include: During an observation of the noon meal on 9/10/24, the post temperatures completed at 12:25 PM reflected the temperature of French fries of 127 degrees Fahrenheit (F), below the required 135 degrees F. On 9/10/24 at 12:30 PM the facility provided a test tray in an insulated plate cover to sample. The tray contained a cheeseburger on a bun, coleslaw and French fries. The tray contained palatable food of a warm cheeseburger on a bun and chilled coleslaw. In addition, the tray contained food not considered palatable of cool, chewy French fries. On 9/10/24 at 4:00 PM, the Corporate Dietitian acknowledged the French fries didn't have a compliant temperature. They voiced they understood the test tray contained cool French fries for consumption. She reported the kitchen would get a new steam…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and policy review, the facility failed to ensure they didn't serve expired food items. In addition, the facility failed to label open food items, date open food items, ensure a clean, sanitary kitchen and equipment to reduce the risk of contamination and food borne illness. The facility reported a census of 62 residents. Findings include: On 9/9/24 at 9:48 AM during the initial tour of the facility kitchen, observed the following: a. Refrigerated items: i. An open tub, not labeled or dated, of covered potato salad. ii. An open tub, not labeled or dated, of covered ham salad. iii. 11 gallons of chocolate milk with a best by date of 9/8/24. b. Freezer items: i. An open not labeled or dated, bag of meat patties. ii. An open not labeled or dated, bag of taco shells. iii. An open not labeled of date, bag of buns. On 9/9/24 at 9:48 AM during the initial tour of the facility kitchen, observed the following sanitary concerns: a. The handwashing station sink had chunks of food debris on it. b. The Prep counter across from the stove very dirty with food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview the facility failed to maintain infection control practices, including failing to complete hand hygiene for 1 of 3 residents reviewed (Resident #4). The facility reported a census of 62 residents. Finding include: Resident #4's MDS assessment dated [DATE], reflected they could make themselves understood and could understand others. The MDS identified a BIMS score of 13, indicating no cognitive impairment. The MDS included diagnoses of cancer, heart failure, hypertension, diabetes mellitus, depression and respiratory failure. Resident #4 required total dependence with toileting hygiene and transfers. They didn't walk and used a wheelchair for mobility. The Care Plan Focus initiated 3/2/23 indicated Resident #4 had a risk for potential decline in functional range of motion (ROM) and activity daily living (ADL) related to weakness related to their medical diagnosis. The Interventions directed Resident #4 used a full-body mechanical lift with 2 staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, staff interview, and facility policy review, the facility failed to serve food within an appropriate temperature range and palatable manner. The facility reported a census of 56 residents. Findings include: On 1/29/24 at 10:40 AM, observed Staff E, Cook, obtain temperatures of the food items located in the serving table: a. A container with lettuce displayed a holding temperature of 52 degrees Fahrenheit (F). b. A container with shredded cheese displayed a holding temperature of 42 F degrees. Staff E, documented the temperatures in the Temperature Log and verbalized the temperatures for cold foods must be below 40 F degrees. A review of the facility's undated policy titled Food Temperatures, documented cold foods stay below 41 F degrees until received by the customer.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the facility failed to store and prepare food in accordance with professional standards for 56 residents. The facility reported a census of 56 residents. Findings Include: 1. On 1/29/24 from 10:00 AM -11:00 AM, a continuous observation during the initial Primary Kitchen Tour revealed the following: a. The upright stainless steel refrigerators and freezer units exterior door handles were covered with a sticky dark substance. b. A buildup of debris noted on the bottom of all units. c. Multiple shelves inside the units were covered with yellow colored sticky substance. d. All units had several items not labeled/dated: lettuce, carrots, diced tomatoes. e. The 2-compartment industrial oil deep fryer had a buildup of solid brown substance on the top and all sides. f. A gas range with 16 grates had a buildup of dark brown substance and debris. g. The tile floor underneath the food prep equipment was covered with layers of debris. h. Stainless steel tables and shelves storing clean dishes, pots and pans, noted to have debris…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The MDS for Resident #14, dated 11/8/23, reflected a BIMS score of 13 out of 15, indicating intact cognition. The MDS further documented diagnoses to include medically complex conditions, heart failure and diabetes. The Care Plan for Resident #14, with a revision date of 5/22/23, reflected the resident dependent on staff for activities, cognitive stimulation and social interaction due to immobility and physical limitations. The Care Plan directed staff to please be kind and considerate with all interactions. On 1/29/24 at 1:05 PM, Resident #14 stated during an interview there is a staff person, Staff D, CNA, who made her feel degraded when the resident had an accident. The staff person will make comments such as that is not what I wanted to do today, pick up your bowel movement or clean up your urine. Resident #14 stated she felt degraded by this staff as unable control her urine or bowel movement at times. Staff D commented she doesn't want to clean up after her, and makes comments in front of other staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of employee files and staff interviews the facility failed to complete a criminal background check for 3 of 3 hired employees prior to the employee being allowed to work alone with residents in the facility (Staff D, Staff F and Staff G). The facility reported a census of 56 residents. Findings Include: 1. Review of the employee file for Staff D, Certified Nursing Assistant (CNA), revealed Staff D hired and employed by the facility on 4/16/2018 to 7/2/2018. A document dated 3/26/2018 revealed the results of a criminal background check showed Criminal History found. On 4/8/2018 a document titled Record Check Evaluation (RCE) received from the Iowa Department of Human Services (DHS) indicating DHS had completed RCE on the criminal history of the applicant and the results indicated applicant may work for the agency. Noted on this document from DHS, Staff D has disposition on her pending court case, if she receives a conviction and or deferred judgment then a new RCE must be done. No further documentation for this background check found for Staff D. Staff D was rehired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The MDS assessment dated [DATE], indicated Resident #19 with diagnoses of malnutrition, Alzheimer's Disease, impaired cognition, and non-traumatic Brain Dysfunction. Resident able to eat independently without assistance, uses a wheelchair and are Substantial/maximal assistance for transfers and cares. The Care Plan dated 11/16/23, indicated having impaired physical mobility, Resident #19 is non-ambulatory, requiring transfers with EZ Stand (a mechanical lift) and assistance of two. Resident able to feed independently with setup, prompting and cueing. Resident eats at an over the bed table in the dining room, as Resident's wheelchair is too high for dining room tables. Also indicated in Care Plan, a revision dated 12/24/23, burn to right thigh with interventions to refer to Wound Clinic. An Incident Report dated 12/24/23, revealed Resident #19 spilled coffee on her lap at breakfast causing a burn. Progress Notes dated 12/24/23 revealed Resident had a fluid filled blister on her right thigh from the coffee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, Electronic Health Records (EHR) review, staff interviews and facility policy review, the facility failed to provide Dialysis services consistent with professional standards by not completing a Dialysis Assessment to 1 of 1 residents reviewed (Resident #63). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #63 documented an admission date of 1/19/24 and a diagnosis of end stage renal disease (ESRD). Review of the EHR for Resident #63 revealed Nursing Assessments Pre/Post Dialysis treatments were not completed. A weight gain since admission of +5 lbs was not addressed by the nurses nor reported to the Primary Care Physician (PCP). Review of Resident #63's Care Plan lacked documentation of Dialysis services, Nursing Assessments, monitoring, interventions or goals. On 1/31/24 at 1:26 PM, Staff A, Registered Nurse (RN) stated she knew Resident #63 had Dialysis services three times a week from the Post-It notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to ensure the resident narcotics were counted between shifts for 1 of 1 residents reviewed (Resident #48). The facility reported a census of 56 residents. Findings Include: The Minimum Data Set (MDS) assessment dated [DATE] documented Resident #48 with diagnoses of hip fracture, cancer and had a mild (1) intensity of pain in the previous five (5) days. The Pharmacy delivered 30 tablets of Hydrocodone-Acetaminophen 5-325 milligram (MG) on 8/1/23. The Electronic Health Record (EHR) review revealed Resident #48 received Hydrocodone-Acetaminophen 5-325 milligram (MG) 1 tablet by mouth every 4 hours on as needed basis 18 times between 8/1/23 and 10/27/23. Facility completed a routine audit of controlled substances on 11/13/23 and discovered Resident #48 did not have remaining medications of 12 tablets of Hydrocodone-Acetaminophen 5-325 milligram (MG). The Controlled Substance Count Sheet for every shift change was also missing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and facility policy review, the facility's Dietary Staff failed to perform the proper functions of food and nutrition services for the pureed food process for 2 of 2 residents requiring a pureed diet. The facility reported a census of 54 residents. Findings Include: During an observation 1/31/24 at 9:00 AM, Staff E, Cook, began the process to puree the lunch meal for residents at the facility on a pureed diet. Staff E was unsure of the entire puree process, inquiring if water could be used for the liquid added while pureeing and if the food should be measured after it is pureed. Initially Staff E did not measure the amount of food pureed, but then did get a measuring bowl to measure the amount of food pureed. Staff E was then unsure how to read the chart for pureed food and initially did not read the chart correctly for the size of scoop to use for the proper amount to give each resident during the meal service. During an interview 1/31/23 at 9:10 AM, Staff E acknowledged not using the chart previously to determine what size scoop to use to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and clinical record review, the facility failed to offer and administer a 2nd dose of pneumococcol vaccine for 1 of 5 residents reviewed (Resident #3). Resident #3 received 1 of the 2 recommended doses. The facility reported a census of 51 residents. Findings include: A Minimum Data Set, dated [DATE], documented that Resident #3 was admitted to the facility on [DATE]. A Clinical Immunizations record, documented that Resident #3's birth date was 7/28/1929. This record documented that this resident had her first pneumococcal vaccine dose on 8/13/14. It lacked documentation of a 2nd pneumococcal vaccine dose. On 9/14/23 at 5:10 p.m., the Administrator and the DON questioned what the guidelines were for a 2nd pneumococcal vaccination. They stated understanding that the guidelines differ regarding age and comorbidities. The Administrator and the DON stated they would look into the guidelines to see if the facility was following them. In an email sent on 9/18/23 at 10:14 a.m., the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-02-01 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and employee record review, the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service by not having a qualified professional serve as the Dietary Manager. The facility reported a census of 56 residents. Findings Include: During an interview 1/29/24 at 10:32 AM with the facilities Dietary Manager, revealed she had been in the position for eight (8) months but did not have education and training completed to be a qualified professional to serve as the Dietary Manager at the facility. She further stated that the Administrator had talked with her about taking a Certified Dietary Manager (CDM) course but had not set up a date. She reported the facility Dietician made weekly onsite visits and was not employed on a full-time basis at the facility. A review of an employee record revealed the Dietary Manager received only a ServSafe certification dated 5/24/2023. During an interview 2/1/24 at 11:45 AM, the Administrator confirmed the facility did not employ a CDM or a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$78,878 in federal fines across 1 penalty.

  • $78,878 — penalty dated 2025-08-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA 3 of 5Clark ManorChicago, IL

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BURKEN, SHERIIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/15/2024
GARDEN, DANIELIndividualINDIRECT OWNERSHIP INTERESTsince 08/15/2024
NINIO, MORDECHAYIndividualINDIRECT OWNERSHIP INTERESTsince 08/15/2024
SHABAT, MENACHEMIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/17/2025
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 08/15/2024
BEASLEY, KARLAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
BEHOUNEK, LINSEYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
BORCHERDING, JENNYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
DHONDT, JUSTINAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
FRIEDENBERG, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
HEDBERG, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
HENNAGER, CHRISTINAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
HEYING, LARINAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
HOUSTON, MINDYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
JAEGER, KRYSTLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
KNUTSON, MICHELEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
LARSON, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
MAITLAND, GRACEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/15/2024
MCCLURE, DOROTHYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
OTTERBECK, PATRICIAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
RAJCHENBACH, CHAIMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/17/2025
SCOTT, KATHLEENIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
SCURR, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
SEU, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
SHEAR, KILEYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
STAUDT, SANDRAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
VAN VEGHEL, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
WIERSCHEM, BOBBIEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
WOOD, ROSEMARYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
WRIGHT, AMYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/17/2025
CASCADE CAPITAL HOLDINGS LLCOrganizationADP OF THE SNFsince 01/17/2025
CASCADE CAPITAL PARTNERS LLCOrganizationADP OF THE SNFsince 01/17/2025
CCG GORGONA LLCOrganizationADP OF THE SNFsince 01/17/2025
GORGONA HOLDCO LLCOrganizationADP OF THE SNFsince 01/17/2025
GORGONA PROPCO HOLDINGS LLCOrganizationADP OF THE SNFsince 01/17/2025
GORGONA SUB HOLDCO LLCOrganizationADP OF THE SNFsince 01/17/2025
MN8 RH HOLDCO LLCOrganizationADP OF THE SNFsince 01/17/2025

CMS files one row per role, so the 40 rows in the source record cover these 37 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
-14.1%
Operating marginrevenue minus expenses
$487K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 45%Medicare 9%Other / private 46%

This home reported $487K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$335per resident / day
operating cost
$10,176per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165385. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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