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Avantara Pierre

950 East Park Street, Pierre, SD 57501 · For profit - Limited Liability company · 65 certified beds · (605) 224-8628 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0740)3 actual-harm citations$22,048 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2026
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $22,048 in federal fines (most recent 2025-04-02)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
100 Mac Ln · (605) 224-7070 · Call to confirm hours
Pharmacy
801 E Sioux Ave · (605) 224-7334 · Call to confirm hours
Grocery
900 E Church St · (605) 280-2549 · Call to confirm hours
Park
Dakota ave · (605) 773-7407 · Typically dawn to dusk
Place of worship
1105 E Sioux Ave · (605) 224-2222

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased27.8%21.3%15.4%worse
Long-stay residents who lose too much weight5.1%5.6%5.4%typical
Long-stay residents with a catheter left in their bladder3.5%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection5.3%2.9%2.0%worse
Long-stay residents with depressive symptoms0.6%5.7%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.5%5.5%3.3%worse
Long-stay residents whose ability to walk worsened30.4%19.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication6.5%17.4%18.9%better
Long-stay residents given the seasonal flu vaccine94.2%96.9%95.3%typical
Long-stay residents with pressure ulcers8.9%4.6%4.7%worse
Long-stay residents with worsening bladder/bowel control26.0%25.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.8%24.6%17.1%better
Short-stay residents who newly got an antipsychotic medication2.9%2.0%1.4%worse
Short-stay residents given the seasonal flu vaccine49.1%78.2%79.4%worse
Short-stay residents rehospitalized after admission23.4%19.9%22.6%typical
Short-stay residents with an outpatient ER visit13.1%12.0%12.0%typical
Long-stay hospitalizations per 1,000 resident days0.961.521.67better
Long-stay outpatient ER visits per 1,000 resident days0.851.751.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 78 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.4%U.S. median 51.5%
Got home and stayed home
9.0%U.S. median 10.7%
Went back to hospital
62.5%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.28hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 62.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 77% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 40% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.4%CMS range 41.8–60.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.0%CMS range 6.2–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge58.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.8–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.271.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.53
LPN hours/ resident / day
1.69
Aide hours/ resident / day
2.81
Total nurse hours/ resident / day
0.42
RN hoursweekends
40.5%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 65 beds and averages 58.8 residents a day — about 90% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.81 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.28 hrs/resident/day on weekends vs 3.03 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.67 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-07-01)
8
at the previous standard inspection (2025-04-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 13 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · Gcited before2026-07-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility reported incident (FRI), record review, observation, interview, and policy review, the provider failed to ensure the staff provided accident prevention interventions and device use according to the resident's care plans (personalized plan that addresses a resident's care needs, goals, and interventions) for one of one sampled resident (29) who needed to be transferred with the use of a full body mechanical lift (a mechanical lift and sling used to lift a person's full body) and sustained a laceration (cut or torn skin) on his right lower leg when certified nursing assistant (CNA) R and contracted travel CNA S assisted the resident to pivot-transfer (when assisted to a standing position, the resident then turns their body to move to another surface) as directed by one of one licensed practical nurse (LPN) K. The resident subsequently was transferred to the emergency room for evaluation and laceration repair with staples and stitches. Findings include:1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Actual harm · Gcited before2025-04-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility-reported incident (FRI) review, interview, and policy review, the provider failed to protect the resident's right to be free from neglect for one on one sampled resident (206) who expressed he felt bad that he had been sent to the emergency room (ER) by registered nurse (RN) (N) without being provided personal hygiene after he had been incontinent of loose stool. Findings include: 1. Review of the provider's 3/15/25 SD DOH FRI regarding resident 206 revealed: *He was admitted to facility on 3/13/25. *His Brief Interview for Mental Status (BIMS) assessment score was 15 which indicated he was cognitively intact. *On 3/14/25 he was transported to a local ER for evaluation by ambulance. -A paramedic observed he had loose stool leaking out of the side of his brief, and reported that to RN N. -RN N did not offer to clean or provide personal hygiene to the resident at the time of transport. *The paramedic reported that information to director of nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to identify and implement pressure ulcer prevention interventions to ensure facility-acquired pressure ulcers had not developed for one of two sampled residents (205) identified at high risk for skin breakdown and dependent on the staff assistance with their activities of daily living (ADL). Findings include: 1. Observation and interview on 3/31/25 at 8:38 a.m. with resident 205 revealed: *He was seated in his wheelchair and wore blue padded pressure-reducing boots on both of his feet. *He said he had been at the facility for about two weeks and did not know why he needed to wear those boots. -He stated his feet did not hurt. 2. Observation and interview on 4/1/25 at 7:59 a.m. with resident 205 and certified nursing assistant (CNA) R in resident 205's room revealed: *CNA R stated that resident 205 had been at the facility for about two weeks. *Resident 205 wore a Tubi Grip (compression stocking) on his right leg and blue boots…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-07-01 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual review, the provider failed to ensure 19 of 19 sampled residents (5, 6, 7, 23, 24, 28, 29, 34, 35, 36, 37, 38, 39, 43, 44, 53, 54, 55, and 57) Minimum Data Set (MDS) assessments (a tool used to evaluate a resident's health status and to develop an individualized care plan to manage the resident's care needs) were signed by a registered nurse (RN), to verify their MDS assessments were completed, within 14 days after the assessment reference date (ARD) (the specific end date of the observation period used to complete the MDS) and a discharge assessment was completed for one of one sampled discharged resident (31) who was transferred to a hospital and did not return to the facility. Findings include:1. Review of resident 36's electronic medical record (EMR) revealed her entry tracking MDS ARD was 6/1/26, and the RN signature completion date was 6/16/26.2. Review of resident 24's EMR revealed his annual MDS ARD of 5/22/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-01 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review, the provider failed to ensure insulin pens with shortened expiration dates (medications that, after opening, expire before the manufacturer's expiration date) were labeled for two of two sampled residents (10 and 27) insulin pens stored in one of one observed medication cart.Findings include:1. Observation and interview on [DATE] at 4:46 p.m. with licensed practical nurse (LPN) L while she was administering insulin revealed resident 10's NovoLog insulin pen had a blank yellow expiration label on it. The nurse who first used the insulin pen was to determine when the insulin's shortened expiration date was and to write that date on the yellow expiration label.2. Interview and review of the provider's guidelines for determining the expiration date of insulin pens after opening on [DATE] at 8:28 a.m. with director of nursing (DON) B revealed that the insulin pen had a pre-placed yellow label on them that had a blank space to document the date when the pen was first…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-07-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to ensure the staff followed infection prevention and control practices regarding:The cleaning of a pulse oximeter (a device that clips onto a finger to measure blood oxygen saturation and pulse rate) by one of one licensed practical nurse (LPN) (L) after it was used by one of one sampled resident (44).Hand hygiene (handwashing with soap and water or a hand sanitizer) and glove use by one of one registered nurse (RN) (G) and one of one LPN (L) during medication administration for two of two sampled residents (65 and 44).One of one dietary aide (O) who touched ready to eat foods without the use of gloves.One of one LPN (L) who did not remove personal protective equipment (PPE) after she performed resident cares and before she exited the resident's room.One of one RN (P) and one of one LPN (L) who did not perform hand hygiene before and after the use of gloves while performing resident cares.One of one LPN (L) who did not bag a potentially contaminated wash cloth before she exited the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to protect the resident's right for dignity for one of one sampled resident (17) who was dressed in clothing that had his first name written in black marker on the top of his left pant leg and on the left side of his shirt. Findings include:1. Observation and interview on 6/30/26 at 9:45 a.m. with resident 17 in his room revealed that he sat in his wheelchair watching television. His first name was written in black marker vertically, along the top of his left pant leg. His first name was also written vertically in black marker on the left side of his shirt. Resident 17 said he wrote his name on the clothes he was wearing with a black marker because sometimes his clothes were not returned from the laundry after they were washed. He indicated that his roommate's clothes had personalized labels affixed to the inside of them. Resident 17's clothes were not labeled like that. Resident 17 had other clothes that were not labeled with a black marker, but he did not wear them because he was concerned they would not be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure residents were assessed for their ability to safely self-administer their medications, had a physician's order to self-administer their medications and store those medications in their room, according to the provider's policies for:*One of one sampled resident (54) observed self-administering a medication through a nebulizer (a device that converts liquid medication into an inhaled mist) in her room, who was not assessed for the ability to safely self-administer medications and did not have a physician's order to self-administer that medication.*One of one sampled resident (7) who self-administered her medications had her Symbicort inhaler (a medication to prevent and control inflammation in the lungs and open the airways) and a fluticasone nasal spray (allergy medication) securely stored when they were not being self-administered. Findings Include: 1.Observation on 6/30/26 at 9:50 a.m. in resident 54's room revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), record review, observation, and interview, the provider failed to protect the resident's rights to be free from verbal, mental, or physical abuse for one of one sampled resident (28) who was verbally abused by one of one certified nurse aide (CNA) Q who called resident 28 a derogatory name, one of one sampled resident (58) who was emotionally and physically abused by one of one contracted travel CNA (Y) who had put her hand inside the residents brief to check if she was incontinent (involuntary urine or bowel leakage) and one of one sampled resident (58) by one of one contracted travel CNA (BB) who was rough while transferring resident 58 and two of two sampled residents (38 and 65) who were emotionally and physically abused by one of one contracted travel CNA (BB) who did not provide appropriate perineal care and who entered resident 38's room and with a rude tone of voice told her that her room smelled.This citation is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-07-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to follow professional standards of nursing by one of one licensed practical nurse (LPN) (L) who did not assess and document one of one sampled resident's (44) pain level before she administered that resident a pain medication, and did not document that pain medication administration on the resident's medication administration record (MAR). Findings include: 1. Observation and record review on 6/29/26 at 3:50 p.m. with LPN L revealed she responded to resident 44's request to be seen by a nurse. The resident complained of a cough and a headache. She thought she had a slight stroke because she felt unable to control her mouth secretions. Resident 44 sat calmly in a chair in her room. She was alert, oriented, and able to answer LPN L's questions. The resident's vital signs (measurements of the body's basic functions, such as temperature, blood pressure, pulse, and respiration rate) were within normal limits (WNL). Resident 44 winced when the blood pressure cuff inflated around her arm, but she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-01 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the provider failed to complete a trauma informed care assessment for two of two sampled residents (5 and 6) with a post-traumatic stress disorder (PTSD-a disorder in which an individual has difficulty recovering after experiencing or witnessing a traumatic event) diagnosis. Finding included:1. Review of resident 5's electronic medical record (EMR) revealed she admitted to the facility on [DATE]. Her diagnoses included PTSD, major depressive disorder (a mental health condition that causes persistent feelings of sadness, hopelessness, and a total loss of interest in activities), and anxiety disorder (a mental health condition characterized by excessive, persistent, and uncontrollable worry or fear). Her 7/1/26 Brief Interview for Mental Status (BIMS) assessment score was 5, which indicated her cognition was severely impaired. Her revised 4/20/26 care plan did not include goals or interventions identified related to her PTSD. Resident 5 had no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-01 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure continued behavioral health services to treat a diagnosed mental illness were provided and to identify and implement interventions and effective communication processes with other healthcare entities for one of one sampled resident (10) with depression symptoms and suicidal thoughts. Findings include:1. Interview on 6/30/26 at 7:56 a.m. with resident 10 revealed she felt like she wanted to give up. She did not have an interest in participating in activities anymore. She worried about her finances. She received counseling in the past, but she no longer did. She did not know why those counseling sessions stopped. She thought the counseling helped her when she had counseling sessions. 2. Review of resident 10's electronic medical record (EMR) revealed she admitted to the facility on [DATE]. Her 5/22/26 Brief Interview for Mental Status (BIMS) assessment score was 12, which indicated her cognition was moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2026-07-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility reported incident (FRI), observation, interview, record review, and policy review, the provider failed to ensure:The staff completed and documented controlled medications (medications at risk for abuse and addiction) supply counts for two of two medication carts (East and West), and one of one sampled resident (24) who had one tablet of oxycodone (a controlled pain medication) unaccounted for.The residents were safe from medication errors for one of one sampled resident (66) who was not administered the prescribed dose of antihistamine medication by one of one RN (G). Findings include:1. Review of the provider's 5/5/26 SD DOH FRI revealed that on 5/5/26 at approximately 5:19 a.m. licensed practical nurse (LPN) J notified director of nursing (DON) B that when LPN J checked her controlled medication at approximately 3:45 a.m. that morning she noticed resident 24 was missing one oxycodone 5 milligram (mg) tablet. LPN J counted the controlled medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
Show the remaining 23 citations
  • Potential for harm · D2026-07-01 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to ensure an in-room call light (a device activated by a resident to alert staff for assistance) was accessible for one of one sampled resident (2) to use. Findings include:1. Observation and interview on 6/29/26 at 5:00 p.m. with resident 2 in his room revealed that he sat in his wheelchair near the television. The resident's hands had a tremor. The television was on the west wall of his room. There was a red mat on the floor on the exit side of the resident's bed. The head of the resident's bed was on the east wall of the room. The resident stated that the non-skid red mat was used to steady his feet and reduce his risk of falling when he stood up from his bed. He was not supposed to stand up without having staff with him. He had Parkinson's disease (a progressive neurological disorder that primarily affects movement). The resident's call light was wrapped around and secured with medical tape to the top of a positioning pole near the head of his bed. The call light was attached to the call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2025-05-07 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility reported incident (FRI), record review, interviews, and policy review the provider failed to ensure the on-call physician was notified of complaints of acute pain by one of one sampled resident (1) for determination of treatment. This citation is considered past non-compliance based on review of the corrective actions the provider implemented immediately following the incident. Findings include: 1. Review of provider's 4/2/25 SD DOH FRI revealed: *Resident 1 was admitted on [DATE]. *On 4/2/25 resident 1 reported to senior regional nurse consultant (SRNC) A that he was having trouble with two-night nurses and he expressed: -They were mean to him. -They would not get him water. -They would not give him pain medication. *Resident 1's pertinent diagnoses are: -Cirrhosis of liver (liver damage and scaring). -Diabetes Mellitus type II. -Cardiomyopathy (a disease that makes it harder to pump blood through the heart) -Unspecified convulsions. -Difficulty with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-04-02 · tag F0847 — widespread
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, Voluntary Agreement for Arbitration review, and policy review, the provider failed to ensure 50 of 55 residents (1, 2, 3, 4, 5, 7, 10, 12, 13, 15, 16, 19, 20, 21, 22, 24, 25, 26, 27, 28, 29, 30, 31, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 46, 47, 48, 50, 104, 105, 106, 115, 154, 156, 204, 205, 206, 304, 305) who had entered into an Arbitration Agreement upon admission to the facility were explicitly granted the right to rescind the agreement within 30 calendar days of signing it. Findings include: 1. Observation and interview on 3/31/25 at 1:25 p.m. with resident 34 in her room regarding the Voluntary Agreement for Arbitration addendum she had signed upon admission revealed she: *Knew she signed several papers when she was admitted . *Was not sure what a Voluntary Agreement for Arbitration was for. *Did not recall signing a Voluntary Agreement for Arbitration specifically. Review of resident 34's electronic medical record (EMR) revealed: *She was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-02 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, testing, and policy review, the provider failed to ensure adequate temperatures for three of three sampled residents (24, 27, and 304) who expressed their rooms were cold and uncomfortable. Findings include: 1. Observation and interview on 3/30/25 at 4:40 p.m. in resident 27's room revealed: *The temperature of the room felt cold in comparison to other areas within the facility. *The resident was in bed and covered with blankets. *The window shade was down with a blanket along the bottom edge of the window. *The resident stated: -She would get into her bed under the blankets to stay warm. -The room was cold and she had no control over the temperature in her room. -The maintenance man would check the boiler when she reported her room was cold, but her room temperature would remain cold and uncomfortable for her. 2. Review of resident 27's electronic medical record (EMR) revealed: *She was admitted on [DATE]. *She had a Brief Interview for Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-02 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure resident care plans reflected the residents' current needs and/or to provide interventions as directed on the care plans for four of twenty sampled residents (3, 34, 205, and 206) as follows: *Interventions were not provided as directed on the care plan for resident 3 who required a fall mat and a call light within her reach. *The care plan did not include interventions to prevent the development of a pressure ulcer for resident 205. *Interventions were not provided as directed on the care plan for resident 206 who required the use of a positioning alarm. *The care plan did not include interventions for lymphedema (condition causing swelling in the arms or legs) wraps for resident 34. Findings include: 1. Observations on 3/30/25 at 3:05 p.m., 4:44 p.m., 5:06 p.m. and 5:13 p.m. of resident 3 revealed: *She was in her bed which was in a low position and against the wall. *The privacy curtain was tucked between the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and manufacturer's manual review, the provider failed to ensure appropriate infection control practices were followed for: *Enhanced barrier precautions (EBP) (gloves and gown use when providing direct contact care) by two of two certified nursing assistants (CNAs) ( J and S) for one of one sampled resident (205) with a catheter, multidrug-resistant organism (MDRO), and a pressure injury. *Appropriate whirlpool (WP) tub cleaning by two of two CNAs (F and I) in one of two WP tub rooms used for bathing residents. *Maintaining the cleanliness of the laundry room. Findings include: 1. Observation on 3/30/25 at 5:26 p.m. with resident 205 revealed: *There was a sign on his door that indicated Stop Enhanced Barrier Precautions Everyone must: Clean their hands, including before entering and leaving the room. Providers and staff must also: Wear gloves and a gown for the following high-contact resident care activities dressing bathing/showering, transferring, changing linen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure one of one sampled resident (24) who self-administered medications was able to safely self-administer those medications and had a physician's order for self-administration of medications per the provider's policy. Findings include: 1. Observation and interview on 3/30/25 at 5:10 p.m. in resident 24's room revealed: *The resident was sitting in his recliner chair, administering a nebulizer (a liquid medication that turns into mist and is inhaled through a mask or mouthpiece via a small machine) treatment. *There was a medication cup that contained one medication tablet on the resident's bedside table. -The resident indicated the medication was Tums (an antacid medication). *A bottle of nasal spray (Fluticasone Propionate) was on the resident's bedside table. *He stated that he was able to administer medications and the nebulizer treatment independently in his room, just as he would at home. 2. Review of resident 24's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the provider failed to ensure one of five sampled residents (28) had received a bed hold notice upon her transfer out of the facility to the emergency room (ER). Findings include: 1. Review of resident 28's electronic medical record (EMR) revealed: *She was transferred to the emergency room for evaluation on 11/18/24. *Her emergency contact had been notified 11/18/24 of the need for an emergency room evaluation. *No documentation indicated she had received the bed hold policy information. *She was readmitted on [DATE]. *A written notification of the bed hold was signed by the resident and her representative on 11/27/24. 2. Interview on 4/2/25 at 10:15 a.m. with administrator A regarding the bed hold for residents that required to be transferred to the ER or hospital revealed: *He confirmed resident 28 was transferred to the ER on [DATE]. *The social services director was to follow up with the resident or resident representative for the bed hold as needed. *It…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the provider failed to ensure the implementation of their smoking policy for one of one sampled resident (11) who smoked and was not assessed for smoking risks and safety. Findings include: 1. Review of resident 11's electronic medical record (EMR) revealed: *She was admitted on [DATE]. *She had a history of being burned while smoking, preferring to smoke down to the filter of the cigarette. *Her current care plan had a focus area that indicated she preferred to smoke and had the potential for injury. That focus area was initiated on 9/28/21 and revised on 5/10/22. *Interventions for the focus area included: -Ascertain her wishes about smoking and respect her decision. -Assess her ability to smoke independently/safely. Staff were to supervise her while she was smoking. -If the weather was below zero, she was not allowed to smoke. -She was to use a cigarette extender and a protective smoking apron to prevent her from further burns when she smoked. -She could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to: *Maintain the dishwasher, scoop storage drawer, ceiling ventilation fans, ceiling pipes, and floor drains in a clean and sanitary manner to prevent the buildup of crumbs, rust, grime, limescale, and dust. *Ensure one of three reach-in refrigerators was maintained at a temperature below 41 degrees Fahrenheit to prevent the potential growth of foodborne illness-causing bacteria. *Ensure the high-temperature dishwasher reached a minimum temperature of 180 degrees Fahrenheit during the rinse cycle to adequately sanitize dishware. *Properly store two food items that had manufacturer's labels that read refrigerate after opening. Findings include: 1. Observation and interview on 1/7/24 from 2:11 p.m. through 2:38 p.m. in the kitchen revealed: *The reach-in refrigerator that was located to the left of the steam table had a Refrigerator Temperature Log taped to the door. There were nine recorded instances of temperatures above 41 degrees Fahrenheit for the month of January. *Interview with dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-09 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, policy and procedure and job description the provider failed to ensure the facility was operated and administered by administrator A, in a manner that ensured the safety and overall well-being of all 52 residents in the facility. Findings include: 1. Refer to F812, finding 1 2. Observation on 1/7/24 at 1:52 p.m. revealed the posted nursing staffing information was not consistently posted. 3. Interview on 1/9/24 at 3:52 p.m. with administrator A revealed: *He stated if he knew Minimum Data Set (MDS) coordinator D was gone, he would have assigned another staff member to have completed the posted nurse's staffing information. *He had been attending quality assurance and performance improvement (QAPI) monthly. *When staff called in to say they could not work, the nurses attempted to find a replacement. If they had not been able to, then the nurse management worked the floor. *He was not aware the kitchen refrigerator temperature had been getting too high and the dishwasher temperature had not been getting high enough. -He stated he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-09 · tag F0849 — widespread
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of the Hospice and Nursing Facility Services Agreement, the provider failed to ensure there was current collaborative communication documented and accessible between the provider and hospice agency for three of three sampled residents (24, 33, and 50) receiving hospice services. Findings include: 1. Review of resident 24's electronic medical record (EMR) revealed: *Hospice services had been initiated on 11/14/23. *There was no Hospice tab or any hospice agency documentation found in the resident's paper chart. 2. Review of resident 33's EMR revealed: *Hospice services were initiated on 10/14/22. *Behind the Hospice tab in that resident's paper chart was the hospice agency's Hospice Plan of Care/Care Plan Summary dated 7/27/23 through 9/24/23. 3. Review of resident 50's EMR revealed: *Hospice services were initiated on 8/23/23. *Behind the Hospice tab in that resident's paper chart was the hospice agency's Care Plan Summary dated 8/23/23 through 11/23/23. Interview on 1/8/24 at 9:15 a.m. with an unidentified hospice agency masseuse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-09 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy review, and quality assurance and performance improvement (QAPI) plan, the provider failed to ensure performance improvement projects (PIP) had been thoroughly implemented, monitored, and resolved with an effective QAPI process. Findings include: 1. Interview on 1/9/24 at 3:52 p.m. with administrator A revealed: *The provider held QAPI meetings monthly. *They used information from each department audits, grievances (from family or staff), and resident council minutes. *They ranked identified issues and then prioritized the issues from that listing. -They had falls and bathing for their PIPs. *When staff were calling in, the nurses would attempt to find a replacement. If they were not able to find a replacement, then the nurse management would work the floor. *He was unaware the kitchen refrigerator temperature had been getting too high and the dishwasher temperature had not been getting high enough. -He stated he completed audits in the kitchen from January 2023 through September 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-09 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure daily staffing information was consistently posted. Findings include: 1. Observation on 1/7/24 revealed: *At 2:00 p.m. the staffing information that was posted was for 1/5/24. *At 5:30 p.m. the posted staffing information referred to above was replaced with updated staffing information for 1/7/24. Interview on 1/7/24 at 5:30 p.m. with Minimum Data Set (MDS) coordinator/registered nurse (RN) D regarding the posted staffing information referred to above revealed she: *Had removed the 1/5/24 posted nurse staffing information at about 2:30 p.m. and replaced it with nurse staffing information for 1/7/24. *Was responsible for posting daily staffing information. -Nursing staff were responsible for updating her posted staffing information each shift with any staffing changes such as a staff member calling out for their scheduled shift. Continued interview and review of the daily staffing information posted between 12/15/23 and 1/7/24 revealed: *No staffing information was posted from 12/29/23 through 12/31/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to accommodate one of one sampled resident's (33) clothing, activity, and mealtime preferences. Findings include: 1. Observation and interview on 1/7/24 at 6:05 p.m. with resident 33 in her room revealed she: *Was in bed dressed in a hospital gown. *Waited for staff to help feed her the evening meal. -There was no reason why she had eaten meals in her room and stated she would have liked to have been asked by staff to go out to the main dining room and eat her meal. *Liked to play bingo and got a nickel when she won. Interview on 1/7/24 at 6:15 p.m. with certified nurse aide (CNA) T in resident 33's room revealed: *She was not aware why the resident was not eating in the dining room and had not known the resident wanted to be asked where she preferred to eat her meals. -We'll have to start taking you to the dining room [for meals] but she had not offered to take the resident to the dining room that evening. Random observations and interviews on 1/8/24 from 9:13 a.m. through 2:40 p.m. with resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and policy review, the provider failed to ensure a Bed Hold Notice form was given to one of one sampled resident (38) prior to transfer to the hospital. Findings include: 1. Review of resident 38's electronic medical record (EMR) revealed: *On 6/17/23, she was transferred to the hospital when she had multiple episodes of vomiting with pain in her right lower abdomen. The bed hold forms were requested from DON B on 1/9/24 at 9:00 a.m. for the above hospital transfer for resident 38 and the facility was not able to produce that documentation. Interview on 1/9/24 at 1:40 p.m. with licensed practical nurse (LPN) I revealed: *She usually worked the night shift. *If a resident was to have been transferred, they would have the resident sign a Bed Hold Notice form located at the nurse's station. *The form would then be placed at the nurse's station for the day shift to file in the resident's electronic medical record (EMR). *If the resident was not able to sign the form, the resident's name would have been written on the form and the day shift would take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the provider failed to ensure two of two recently admitted sampled residents (6 and 157) had a baseline care plan that was established within 48 hours of admission and reviewed with the resident, their representative, or their responsible family member. Findings include: 1. Review of resident 6's electronic medical record (EMR) revealed: *She was admitted on [DATE]. *There was a Nursing-Admission/Readmission assessment that was completed on 8/30/23. *Within the first 48 hours after she was admitted to the facility, the following was the only information included in her baseline care plan: -I am at risk for alteration in nutritional status related to: Dementia. Date Initiated: 8/30/23. --There were no goals or interventions associated with that focus area until 9/6/23. -The rest of her care plan was not developed until 9/6/23, a week after she was admitted . *There was no indication in her EMR that a baseline care plan was developed or shared with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of a facility-reported incident (FRI), and policy review, the provider failed to ensure one of one closed record sampled resident (258) with a do not resuscitate (DNR) code status who had no pulse or respirations when found by staff had not received cardiopulmonary resuscitation (CPR). Findings include: 1. Review of resident 258's closed electronic medical record (EMR) revealed his: *admission date was [DATE] and he was [AGE] years old. *Medical history included an acute bilateral subdural hematoma (bleeding on the brain). *Resuscitation Designation Order form signed on [DATE] by business office manager O, the resident's representative, and the resident's physician indicated his resuscitation code status was a DNR. Review of the FRI submitted by administrator A to the South Dakota Department of Health on [DATE] revealed: *On [DATE] at 12:25 a.m. certified nurse aide R (CNA) answered resident 258's call light and straightened his urinary catheter bag from under his leg.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-01-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to: *Monitor and implement bowel management interventions for one of one sampled resident (50) who received hospice services. *Provide appropriate duration and meaningful activities to maintain the well-being for one of one sampled resident (8) with unique psychosocial needs. Findings include: 1. Random observations of resident 50 in her room throughout the survey revealed: *On 1/7/24 at 2:45 p.m. she was in bed with her eyes closed. *On 1/8/24 at 9:15 a.m. she was in bed with her eyes closed. -At 12:25 p.m. she fed her noon meal by staff in bed. -At 2:40 p.m. she was in bed with her eyes closed. *On 1/9/24 at 8:15 a.m. she was in bed with her eyes closed. *The resident was non-verbal during the above observations and displayed no indications that she was in pain. Review of resident 50's electronic medical record (EMR) revealed: *Her diagnoses included Alzheimer's disease, stroke, dysphagia, and severe protein-calorie malnutrition. *An 8/23/23 physician's order for admission to hospice services.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and policy review, the provider failed to ensure the resident, their representative, physician, and a registered dietitian (RD) had been notified of a significant weight loss for one of one sampled resident (21). Findings include: 1. Review of resident 21's weight history revealed: *On 9/12/23, she weighed 316.6 pounds (lbs.). *On 10/9/23, she weighed 320.6 lbs. *There were no weights recorded in November 2023. *On 12/6/23, she weighed 321.4 lbs. *On 12/30/23, she weighed 321.3 lbs. *On 1/2/24, she weighed 301.8 lbs., which was a 19.5 lbs. and 6.32% (percent) weight loss in 3 days. *On 1/4/24, she weighed 301.7 lbs. Review of resident 21's electronic medical record revealed: *There was no indication that the resident, her representative, her primary care physician, or an RD was notified about the significant weight loss. 2. Interview on 1/9/24 at 9:10 a.m. with director of nursing (DON) B about resident 21's significant weight loss revealed: *When a resident's weight was entered into their electronic medical record, the program calculated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the provider failed to clean one of one sampled resident's (210) nebulizer mask after providing and aerosol treatment. Findings include: 1. Observation on 1/8/24 at 10:50 a.m. of licensed practical nurse (LPN) E while performing resident 210's nebulizer treatment revealed she: *Removed the nebulizer mask from the resident's face after the treatment was completed. *Placed the mask on the resident's nebulizer machine. *Did not rinse and disinfect the mask after the treatment was completed. Interview on 1/9/24 at 11:36 a.m. with infection prevention/licensed practical nurse (LPN) F regarding the above observation revealed she would have expected that the staff would have rinsed the nebulizer mask after the treatment was completed. Interview on 1/9/24 at 3:18 with director of nursing (DON) B revealed: *She would have expected the staff to follow the nebulizer policy which includes rinsing and disinfecting the nebulizer mask after nebulizer treatments were completed. Review of the provider's undated ORAL INHALATION ADMINISTRATION policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure: *Resident medications were secured in one of two medication (med) carts that was left unattended and unlocked by the staff member administering meds. *Resident's personal information was secured on the computer that was sitting on the med cart. Findings include: 1. Observation and interview on 1/8/24 at 10:45 a.m. with licensed practical nurse (LPN) E revealed: *The med cart was located in the hallway outside of a resident's room. *The med cart computer screen was opened to a resident's electronic medical record (EMR). *She was administering a nebulizer treatment for two residents who were roommates in their room. *The med cart was unlocked. *The med cart contained meds for all the residents that resided in that hallway. *The director of nursing (DON) B observed the surveyor opening the drawers of the medication cart and requested that LPN E come out to the medication cart and speak with her. *LPN E agreed that she should have locked the med cart and the computer screen when she walked away to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-09 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and menu review, the provider failed to follow the written menus for seven of seven sampled residents (5, 10, 13, 19, 25, 28, and 50) who received a pureed diet, and one of one sampled resident (9) who received a mechanical soft diet with pureed meats. Findings include: 1. Observation and interview on 1/9/24 from 11:10 a.m. to 11:56 a.m. with cook J in the kitchen revealed: *He was placing pans of food into the steam table. *He placed a green-handled scoop into the pureed broccoli, a gray-handled scoop into the mashed potatoes, and a blue-handled scoop into the pureed pork chops. *He was not sure what the scoop sizes were because the scoop size number on the scoops had either worn away or was not visible, and there was no guide to associate the color of the scoop handle with the serving size of the scoop. *The resident tray tickets indicated their diet order and specified the food item serving sizes. -Those residents who received a pureed diet were to have been served 4 ounces (oz.) (equates to 1/2 cup) of pureed pork, 4 oz. of mashed potatoes, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$22,048 in federal fines across 1 penalty.

  • $22,048 — penalty dated 2025-04-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA 3 of 5Clark ManorChicago, IL

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF43%since 07/01/2019
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF43%since 07/01/2019
OAKWAY OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 07/01/2019
PIERRE SD PROPERTY HOLDINGS, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 07/01/2019
TRUIST BANKOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2022
RAJCHENBACH, CHAIMIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2019
SHABAT, MENACHEMIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2019
PLUMAGE, DARRELLIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2019
WATSON, CHASEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/25/2021
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationADP OF THE SNFsince 07/01/2019
ROTH & CO, LLPOrganizationADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.7M
Net patient revenuemost recent cost report
+10.2%
Operating marginrevenue minus expenses
$757K
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 55%Medicare 15%Other / private 30%

This home reported $757K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$290per resident / day
operating cost
$8,825per month
≈ monthly operating cost
$323per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in SD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the South Dakota Medicaid page.

Typical monthly cost in South Dakota
$9,444/mo
Nursing home (semi-private)
$10,190/mo
Nursing home (private)
$4,900/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 435047. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-07-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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