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Avantara Evergreen Park

10124 South Kedzie, Evergreen Park, IL 60805 · For profit - Limited Liability company · 242 certified beds · (708) 907-7000 Medicare & Medicaid certified

Call the home — (708) 907-7000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Oct 202410 actual-harm citations$266,508 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 10 actual-harm citations
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $266,508 in federal fines (most recent 2026-04-30)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10431 S Kedzie Ave · (773) 239-8660 · Call to confirm hours
Pharmacy
3156 W 103rd St · (773) 238-4941 · Call to confirm hours
Grocery
3128 W 103rd St · (773) 238-4444 · Call to confirm hours
Park
9901 S Kedzie Ave · (708) 398-1299 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.0%13.4%15.4%typical
Long-stay residents who lose too much weight13.5%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%0.9%0.9%typical
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms97.8%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.6%3.1%3.3%better
Long-stay residents on antianxiety or hypnotic medication4.2%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine73.2%91.8%95.3%worse
Long-stay residents with pressure ulcers6.7%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control30.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.4%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication2.0%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine26.6%63.1%79.4%worse
Short-stay residents rehospitalized after admission33.4%26.1%22.6%worse
Short-stay residents with an outpatient ER visit16.9%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.342.021.67better
Long-stay outpatient ER visits per 1,000 resident days2.522.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 413 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.3%U.S. median 51.5%
Got home and stayed home
12.3%U.S. median 10.7%
Went back to hospital
23.0%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 23.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 126 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.3%CMS range 49.0–63.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.3%CMS range 10.2–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge23.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge27.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge15.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting90.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge79.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.1%CMS range 7.1–12.57.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.161.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.73
RN hours/ resident / day
0.93
LPN hours/ resident / day
1.80
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.71
RN hoursweekends
61.4%
Total nursing turnover
62.2%
RN turnover

How full it usually is: this home is certified for 242 beds and averages 180.9 residents a day — about 75% occupied, or roughly 61 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.58 on weekdays — 11% thinner on weekends. RN hours go from 0.74 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2026-04-30)
14
at the previous standard inspection (2025-05-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 20 most serious are shown; the remaining 45 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and failed to ensure fall precautions were implemented to prevent falls. These failures affected three residents (R12, R91, and R197) in a sample of 67 residents. This failure caused harm to R197, as evidenced by sustaining a right humorous fracture and traumatic hematoma on R197's forehead and contributed to R197's death 2 days after the fall.Findings include: R197's face sheet documents R197 was a [AGE] year-old resident with a prior medical history of chronic obstructive pulmonary disease, dementia without behavioral disturbance, restlessness and agitation, iron deficiency anemia, contusion of the head, and displaced supracondylar fracture of the right humerus. R197's minimum data set (2/4/2026) documents R197 had a brief interview of mental status summary score of 3, indicating R197 had severe cognitive impairment. R197 required substantial/maximal assistance with personal hygiene (including washing/drying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their guidelines of promptly transferring a resident who exhibited signs and symptoms of sepsis for six hours prior to transfer. This failure affected one (R1) of three residents reviewed for quality of care. This failure resulted in R1 requiring hospitalization and diagnosed with septic shock and pneumonia. Findings include:R1 is a [AGE] year old resident with diagnoses including but not limited to Benign Neoplasm of Cerebral Meninges, Other Seizures, Spastic Hemiplegia Affecting Right Dominant Side, Encephalopathy, Unspecified, Neoplasm of Unspecified Behavior of Brain, Type 2 Diabetes Mellitus Without Complications, Hyperlipidemia, Unspecified, Depression, Unspecified, Cerebral Edema, Cerebral Infarction, Unspecified, Gastro-Esophageal Reflux Disease Without Esophagitis, Shortness of Breath, Aphasia, Anemia, Thrombocytopenia, Unspecified, Acute Embolism and Thrombosis of Unspecified Deep Vein of Left Lower Extremity, Localized Swelling, Mass,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one resident who was on pain medication had an effective bowel regime program to prevent constipation. This affected one of one resident (R18) reviewed for quality of nursing care and prevention of constipation. This failure led to R18 being sent to the hospital with a diagnosis of severe fecal impaction with stool ball measuring over 8 centimeters (CM). Findings include: R18 was admitted to the facility on [DATE] with a diagnosis of dependence on supplemental oxygen, heart failure , spinal stenosis, type II diabetes and atrial fibrillation. R18's brief interview for mental status dated 3/4/25 documents a score of 9 which indicates moderate cognitively impairment. R18 physician orders document: tramadol 50 mg (milligrams), take one tablet by mouth twice a day for moderate to sever pain. Start date 12/11/24. Fentanyl patch 12mcg/hr (micrograms/hour). Apply one patch every 72 hours for pain. Start date 1/17/25. On 5/23/25 at 12:00PM, V27(…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, this facility failed to consistently and accurately assess, monitor, and implement interventions to prevent skin breakdown, and failed to ensure the intervention of the low air loss mattress was implemented per manufacture guidelines. This affected two of three residents (R62, R176) reviewed for pressure sore and pressure sore prevention. This failure resulted in R62 being admitted to the facility on [DATE] with skin in tact and developing a facility acquired pressure sore ( unstageable) wound to the sacrum area by 4/25/25. Findings include: 1. R62's braden scale evaluation, dated 4/2/25, notes R62 is at high risk for developing skin breakdown. R62's admission skin/wound evaluation, dated 4/2/25, notes R62 does not have a current skin alteration and/or newly healed wound. V13 (wound care nurse practitioner) initial assessment of R62's sacral wound, dated 4/30/25, notes R62 with an unstageable pressure injury to sacrum, measuring 9cm x 8cm x 0.1cm. 60%…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. R1 diagnosis include but not limited to Alzheimer's Disease, History of Falling, Unsteadiness On Feet, Repeated Falls, Scoliosis, Age Related Osteoporosis, Dementia, Mood Disorder, Generalized Anxiety Disorder. Fall with Injury report dated 9/17/24 stated R1 observed laying on floor. Facility Final Incident Report stated 9/25/24 states R1 transported to hospital for evaluation. R1 return to the facility with 8 sutures to forehead and a closed nondisplaced fracture of second metacarpal bone of right hand. R1 fall without injury dated 7/16/2024 notes R1 on the floor. R1 stated she was trying to transfer herself from wheelchair to bed. Root cause analysis states R1 was trying to get back in bed. On 10/5/24 at 10:41AM R1 in regular wheelchair, no pommel cushion, R1 wearing black slacks. R1 crescent shape bruise, yellow/light blue under right eye, right arm dressed in what looks like a white ace wrap. On 10/8/24 at 11:05AM V3, Registered Nurse (RN), said on 9/17/24 R1 was in the wheelchair. V10, CNA, said she got…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failure to develop an effective pressure sore prevention plan to reduce the risk of developing wound infection, failed to ensure wound dressings were replaced after being soiled and failed to ensure the air loss mattress were set for according to resident weight. This affected three of three residents (R2 - R4) reviewed for pressure sore protocols. This failure resulted in R2 developing an infected pressure hand wound due to contracted fingernails pressing into the palm of her hand. Findings Include: 1. R2's diagnosis include Vascular Dementia and adult failure to thrive. On 9/25/24 at 1:30pm, V7 (wound director) said, R2 did not a treatment for her hand nor did R2 have a splints or carrot to prevent contraction. On 9/25/24 at 1:51pm, V10 (restorative) said, R2 was on restorative services for range of motion and bed mobility starting on 2/2024 through 9/15/24. Restorative services would include flexion and extension of hands wrists, arms shoulders, knees if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their fall policy by not implementing new and effective fall interventions, completing an incident report/fall investigation following a fall for one resident who was identified as high risk for falls. This affected one of three (R1) reviewed for falls. This failure resulted in R1 sustaining three falls within 30 days and being transferred to the hospital with a diagnosis of a subacute subdural hematoma. Findings include: R1 was admitted to the facility on [DATE] with a diagnosis of unspecified dementia, hypertension, anemia, and atrial fibrillation. R1's Minimum Data Set, dated [DATE] documents under toilet transfer a score of three which indicates partial moderate assistance. R1's incident report dated 8/12/24 documents: R1 was found by staff on right side of bed near the window. R1 said he got up to go the bathroom and did not remember to use call light. Under predisposing situation factors: improper footwear and unsafe transfer without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that a resident prescribed a mechanical soft diet with thin liquids and gastrostomy tube received enough water to prevent dehydration. This affected one of three residents (R2) reviewed for dehydration. This failure resulted in R2 having a calculated free water deficit of 1.9L (liters), a high sodium level and according to the hospital record a large amount of colonic stool with large amount of stool in rectum compatible with fecal impaction. Findings Include: R2 had the diagnosis of Vascular Dementia, Metabolic Encephalopathy, Severe Protein- Calorie Malnutrition, Adult Failure to Thrive and Encounter for Attention to Gastrostomy (G-tube). Physician order sheet dated 8/1/24 documents diet: mechanical soft, thin liquids and enteral feed Jevity 1.2 via g-tube continuous at sixty-five milliliters per hour (65ml/hr) to total volume 1040ml in twenty-four hour period. Enteral feeding- Flush with one hundred milliliters (100 mL) water every four hours. Care plan initiated 3/20/24 documents: R2 has the following conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement fall prevention intervention to R53 who has history of fall. The facility also failed to ensure individualized fall prevention care plan interventions are in place upon admission for a resident who has history fall and fracture of left femur. This deficiency affects two (R53 and R229) of three residents in the sample of 32 reviewed for Fall Prevention Management. This failure resulted in R229 having an unwitnessed fall and sustained acute comminuted left ischial pubic and tuberosity fractures that required hospitalization. Findings include: 1. On 5/14/24 at 11:28AM, V6 Restorative nurse stated R229 admitted on [DATE] with history of falls from home and fracture of left femur. R229 was admitted to the facility for rehabilitation. R229 is non ambulatory and dependent with activities of daily living. She is alert but confused with poor safety awareness. V6 said that on 1/13/24, R229 attempted to get out from bed to go to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident was transferred into bed with the use of a mechanical assistance machine as required. This failure affected one resident (R1) reviewed for accidents and resulted in R1 obtaining a closed fracture of right tibial plateau and experiencing severe pain. Findings include: R1 is an [AGE] year-old female who has resided at the facility since 2020, with past medical history including, but not limited to Hemiplegia and hemiparesis following cerebral infarction affecting left dominant side, other fracture of shaft of right tibia initial encounter for closed fracture, polyosteoarthritis, hypertensive heart and chronic kidney disease with heart failure, essential primary hypertension, venous insufficiency, etc. 9/26/2023 at 12:55 PM, R1 was observed in bed, awake, alert and oriented. R1 was asked about her injury, and she stated that she did not fall, two women who she didn't recall ever seeing before were putting her in bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure eye drops were available for administration as ordered, failed to administer medications timely in accordance with prescriber orders, and failed to ensure the prescriber was notified when medication was not available for administration. This failure affected 5 of 5 (R3, R6, R7, R8, R9) residents reviewed for medication administration in the sample of 9. The Findings include:1. On 06/26/2026 at 12:05pm, R3 stated sometime in May 2026, the nurses would tell her they did not have her eye drops in the med cart. R3 stated she did not know their names. R3 stated she had cataract surgery, and she has glaucoma. R3 stated she was supposed to get eye drops with green cap on both eyes in the morning and purple cap in the evening, but the nurse said they could not find her eye drops.R3's (05/2026) MAR (Medication Administration Record) documented that R3 had missed medication doses from 05/26/2026 through 05/31/2026 which also documented that V7 (Licensed Practice Nurse/LPN) and V8 (Registered Nurse/RN) were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident who is dependent with staff assistance for ADL (Activities of Daily Living) was checked and changed every two hours and as needed in accordance with facility's incontinence policy. This failure affected 1 (R4) of 3 residents reviewed for incontinence care in the sample of 9.The Findings include:On 06/26/2026 at 10:48am with V5 (Assistant Director of Nursing) inside R4's room, there was a strong smell of urine in R4's room. V5 checked R4's incontinence brief. R4 stated the last time the staff came in to check her brief was before breakfast.On 06/26/2026 at 10:51am, R4's incontinence brief was fully soaked with urine. R4 stated she was last changed before breakfast. On 06/26/2026 at 10:55am, V5 checked the incontinence pad and flat sheet underneath R4. V5 turned R4 to her left side; the flat sheet was wet, and the incontinence pad had brownish stain formed at the border between the wet and dry areas of the incontinence pad. V5 stated the flat sheet, incontinence pad, and her (R4) gown are all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-28 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident who is dependent on staff assistance with ADL (Activities of Daily Living) care had a functioning call device. This failure affected 1 (R4) of 1 resident reviewed for call device in the sample of 9 residents. The Findings Include: On 06/26/2026 at 10:39am, R4's call device cord was wrapped on the right-side rail. R4 stated she had been calling but nobody seemed to notice. When R4 to activated the call device; no light illuminated on the call device box attached to the wall or on the overhead indicator box outside of R4's room.On 06/26/2026 at 10:47am, V5 (Assistant Director of Nursing) pushed R4's call device. V5 stated there was no light that was lit on the call device box and on the overhead light indicator outside of R4's room. On 06/26/2026 at 11:00am, V20 (Maintenance Director) tested R4's call device, no light was lit on the call device box. V20 unwound the call device cord from the side rail and stated they should not have tied the cord on the side rail because when they raised the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-30 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide evening snacks to residents. This failure affected four (R91, R101, R102, 125) out of four residents reviewed for evening snacks. This failure has the potential to affect all residents residing in the facility. Findings:Facility census (4/27/2026) documents 164 residents reside in the facility.On 04/27/2026 at 10:28 AM R91 stated I've been losing weight, but I don't eat a lot. I eat snacks in between meals. We don't always get snacks at night for a variety of reasons. Mainly, the staff says we didn't get them (snacks) tonight. Other residents say that the staff eat the snacks. R91's electronic health record (EHR) documentation of R91's weight on 10/1/2025 was 147.4 pounds. On 04/06/2026, R91 weighed 136.2 pounds. R91 experienced a 7.6% weight loss in six months.On 04/27/2026 at 10:38 AM R102 stated the facility quite often does not have snacks in the evening. Staff say they don't have snacks at night, so you just have to go to sleep and wait until breakfast the next day. On 4/28/2026 at 8:43 AM R101…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-04-30 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility failed to dispose of garbage and refuse appropriately, failed to ensure dumpster lids were covered, failed to ensure garbage, including food/drink waste and medical waste were properly contained. This failure affected all 164 residents that reside within the facility.Findings include:Facility census (4/27/2026) documents 164 residents reside in the facility.On 4/27/2026 at 11:17 AM, observed facility dumpsters with scattered garbage on the ground including, but not limited to, PPE (gloves), cans, food wrappers, and soiled boxes. One dumpster lid was fully open and another could not fully close due to large boxes filling the dumpster and trash bags. Directly adjacent to the garbage area, observed piles of refuse including dead leaves, cigarette butts, food wrappers, drink containers, that covered approximately 15% of the smoking area. Approximately 60% of the area had cigarette butts on the ground. V7 (Dietary Manager) observed the areas and confirmed these findings. V7 was unsure the reason why the dumpster lids were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-30 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow policy and procedure; failed to ensure staff appropriately doff appropriate personal protective equipment (PPE) after performing high contact care on one resident; failed to ensure staff don appropriate PPE when performing high contact resident care for one resident; failed to ensure the EBP (enhanced barrier precaution) sign was posted on one resident's door; and failed to implement appropriate measures for the transport and containment of clean linen throughout the facility. These failures affected three residents (R17, R65, and R165) residents reviewed for infection control and have the potential to affect all 164 residents residing at the facility. Findings include: On 4/27/26 at 9:32AM, V1 (Administrator) stated the facility census is 164 residents residing at the facility. On 04/27/2026 at 10:36am in R65's room, R65 was lying on bed. There was a dressing on his left forearm. Inquiring about the dressing on his left forearm,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dryer lint traps were clean and without damage to provide a safe environment for the residents. These failures affect all 164 residents residing at the facility.Findings include:On 4/27/26 at 9:32AM, V1 (Administrator) stated the facility census is 164 residents residing at the facility.On 4/27/26 at 11:48am, accompanied by V52 (Laundry Manager/Accounting Manager), a tour of the facility's laundry room was conducted. V52 opened the lint compartment for dryer #4 and the lint compartment floor had loose lint on the floor, and the lint screen was fully covered with lint. V52 said, There shouldn't be that much lint. V52 said that the dryer lint compartments are cleaned every hour and the staff document when the lint screens are cleaned. V52 opened the lint compartment for dryer #2 and the lint screen was observed damaged with a large amount of lint. V52 said, Yeah, it (lint screen) needs to be replaced. It's (lint screen) not capturing the lint like it (lint screen) should be. V52 opened the lint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-30 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based up observation, interview, and record review the facility failed to follow policy procedures, failed to provide (R85) required feeding assistance and failed to ensure that call lights were within reach for five of 43 residents (R1, R26, R85, R99, R177) in the sample reviewed for accommodation of needs.Findings include: R85's (4/7/26) BIMS (Brief Interview Mental Status) determined a score of 8 (moderate impairment). R85's (4/7/26) functional assessment affirms resident requires substantial/maximal assistance for rolling left/right and is dependent on staff for sit to stand and transfers. R85's (7/16/25) care plan states resident requires assistance with ADL's (Activities of Daily Living), interventions: keep call light within reach when in bedroom. On 4/27/26 at 9:51am, R85 was lying in bed, however the call light was on the floor - out of reach. R85's call light cord was tied to the side rail, and the clip was near the floor - not the push button. Surveyor inquired if R85 could reach the call light R85 nodded her head no. On 4/27/26 at 9:52am, surveyor inquired if R85's call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that staff provide grooming (nail care and shaving) for residents who were dependent on staff for Activities of Daily Living (ADL). This failure affected five (R16, R59, R69, 165 and R176) of six residents reviewed for ADL care.Findings include:R16 is [AGE] years old and have resided at the facility since 2025, face sheet listed the following past medical history in part: nontraumatic intracerebral hemorrhage, iron deficiency anemia, gastrostomy status, adult failure to thrive, hear failure, diabetes mellitus, etc.Minimum Data Set (MDS) assessment dated [DATE], section c (cognitive patterns) scored R16 with a brief interview for mental status (BIMS) score of 6, section gg (functional) of the same assessment indicated that R16 is dependent on staff for all activities of daily living (ADL) care needs.On 04/27/2026 11:00AM, R16 was observed in bed, awake but could not respond to questions, noted with long dirty fingernails on both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-30 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the medication pass policy and failed to administer medications within regulatory requirements (within 1 hour before and 1 hour after the scheduled time) therefore failed to maintain a medication error rate below 5%. There were 6 medication errors out of 27 opportunities resulting in a 22.22% medication error rate. Two of four residents (R89, R144) in the medication administration sample were affected.Findings include:R89's Physician Orders include Sevelamer Carbonate 800mg (milligrams) with meals, Amlodipine Besylate 10mg daily, Aspirin chewable 81mg daily, Renal Capsule 1mg daily, and Hydralazine HCL 50mg three times daily.On 4/28/26 at 9:30am, V34 (Licensed Practical Nurse) dispensed R89's Selevamir Carbonate (scheduled for 8am administration per EMAR-Electronic Medication Administration Record), Amlodipine Besylate (scheduled for 7:30am administration per EMAR), Aspirin (scheduled for 7:30am administration per EMAR), Renal Capsule (scheduled for 7:30am administration per EMAR), and Hydralazine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · Ecited before2026-04-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that (R1, R17, R49, R74, R105, R136) medications were labeled appropriately, failed to ensure multidose medication were dated when opened, failed to ensure medication carts were lock, failed to ensure medications were stored in locked storage areas, failed to ensure narcotic medications were double locked, and failed to ensure (R25, R133) refrigerated medications and six (6) emergency box insulins were stored within the required temperature range. These failures have the potential to affect 164 residents.Findings include:The 4/26/26 census includes 164 residents.On 4/28/26 at 9:02am, surveyor inspected the (100 - front) medication cart with V35 (LPN/Licensed Practical Nurse). R105's Humalog pen was not in a bag and did not have a pharmacy sticker attached. R105's name was handwritten (in smeared marker) on the Humalog pen and barely legible. Surveyor inquired if medications are supposed to be labeled V35 stated Absolutely and it should be bagged because the bag also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-30 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident's refrigerators maintained temperature parameters for food safety; failed to properly log residents' refrigerator temperatures; failed to date outside open food items; and failed to ensure residents refrigerators were clean. These failures affect four residents (R17, R50, R78, and R89) reviewed for safety of personal food items, in a total sample of 67 residents.Findings include: On 4/27/26 at 10:25am, observation of R17's personal refrigerator revealed the absence of a temperature monitoring log. Additionally, a large amount of a brown, sticky substance was noted on the bottom shelf. On 4/27/26 at 10:25am, R17 said, Yes, that's my fridge. Just my food in there. The facility got it for me. Housekeeping usually comes and cleans it. No, I'm not sure when the last time they (housekeeping) came and cleaned it. There used to be a paper on top of the fridge that they (staff) were checking and putting down what the temp was. R17's face sheet documents diagnoses that include but are not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record of review, the facility failed to develop a baseline care plan and failed to provide the resident with a copy/summary of the baseline care plan. This failure affected one resident (R202) in a sample of three residents reviewed for baseline care planning. Findings include: R202's face sheet documents R202 is a [AGE] year-old resident that admitted to the facility on [DATE]. R202's diagnoses include, but is not limited to: surgical aftercare following surgery on the skin, muscle wasting and atrophy, anemia, type 2 diabetes mellitus with hyperglycemia, hypertension, acute kidney failure, Fournier Gangrene. R202's progress notes document R202 admitted to the facility on [DATE] and is alert and oriented x 4 (person, place, time, situation). R202 was admitted to the facility following hospitalization for a fall and an infected groin wound. There is no indication in the progress notes that R202's baseline care plan was developed, or a copy of the baseline care plan was given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that staff revise and update resident's (R197) care plan after a fall to address a newly acquired fracture and head injury and failed to update a resident's (R16) care plan to reflect the correct advance directives. These failures affect two (R16 and R197) of two residents reviewed for care plan revision in a sample of 67 residents.Findings include: R16 is [AGE] years old and have resided at the facility since 2025, face sheet listed the following past medical history in part: nontraumatic intracerebral hemorrhage, iron deficiency anemia, gastrostomy status, adult failure to thrive, hear failure, diabetes mellitus, etc. Per record review, R16 was listed as a do not resuscitate (DNR) and do not hospitalize (DNH) on his face sheet. IDPH uniform Practitioner order for life sustaining treatment (POLST) form dated [DATE] documented that R16 is a DNR and DNH. Care plan initiated [DATE] documented the following: ADVANCE DIRECTIVE STATUS (CODESTATUS:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow policy procedures, failed to ensure that multiple linen layers were not on the LALM (Low Air Loss Mattress) while in use, failed to implement preventive interventions, and/or failed to identify skin integrity impairment for one of 43 residents (R174) in the sample reviewed for pressure ulcers. Findings include: R174's progress note, dated 3/10/26, per V48 (Wound Care Nurse Practitioner), documents, in part, Patient (R174) was examined, found to have no active wounds. Continue current preventative measures. Nursing staff to contact wound care with any new open wounds. R174's progress note, dated 4/09/26, per V57 (Wound Care Nurse Practitioner), documents, in part, Patient (R174) being seen today for new skin alteration. New site noted to right bunion, treatment recommendation provided. Wound Assessment: Location: Right bunion; Primary Etiology: Pressure Ulcer/Injury; Stage/Severity: DTI (Deep Tissue Injury); Wound Status: New; Size: 1 cm x 1.1 cm x 0 cm. Calculated area is 1.1 sq cm.; Treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow policy procedures, failed to follow physician orders, failed to ensure that designated times were specified for applying/removing restorative devices, failed to include all required device(s) in Nursing Rehab tasks, and failed to ensure that staff provide and/or document restorative care/devices for two of 43 residents (R1, R59) in the sample reviewed for range of motion/mobility. Findings include: The general care policy (revised 6/30/25) states that upon admission or readmission, the facility will evaluate the resident for physical and psychosocial needs. The facility will assist the residents to meet these needs. R1's diagnoses include hemiplegia and hemiparesis following cerebral infarction- affecting the right side. R1's Physician Orders include (12/22/25) Right knee brace for contracture management 4 hours daily to progress to as tolerated. (1/20/26) Nursing Rehab: right hand resting splint. R1's (4/14/26) care plan affirms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow provider order for continuous oxygen, failed to ensure the nebulizer mask was labeled with the date it was changed, and failed to ensure the respiratory equipment was contained when not in use. These failures affected two (R101 and R129) residents reviewed for respiratory care in the total sample of 67 residents.Findings include: On 04/27/2026 at 10:53am, there was a red and white sign posted on R129's door frame No smoking, No open Flame, Oxygen in use. Inside R129's room, there was a nebulizer mask and tubing by R129's nightstand. On 04/27/2026 11:03am, V22 (Registered Nurse) checked R129's nebulizer mask on R129 nightstand and stated the nebulizer mask and tubing were not labeled with date and were not contained. V22 stated these should be dated and contained in clear plastic bag. V22 took R129 mask and tubing and stated she would provide her (R129) with a new nebulizer mask and tubing. On 04/28/2026 at 2:02pm, V2 (Director of Nursing) stated the nebulizer mask should be contained in clear plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-30 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document post-fall charting and neurological checks (neurocheck) charting in a timely manner, in accordance with professional standards. This failure caused R197's medical records not to be readily accessible or accurate for up to 9 days after R197's fall. This failure affected one (R197) of 67 residents reviewed for resident records. R197's face sheet documents R197 was a [AGE] year-old resident with a prior medical history of chronic obstructive pulmonary disease, dementia without behavioral disturbance, restlessness and agitation, iron deficiency anemia, contusion of the head, and displaced supracondylar fracture of the right humerus. R197's minimum data set ([DATE]) documents R197 had a brief interview of mental status summary score of 3, indicating R197 had severe cognitive impairment. R197 required substantial/maximal assistance with personal hygiene (including washing/drying face) and required partial/moderate assistance with transferring.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow requirements by failing to submit an initial and final report, for an injury of unknown origin (of serious bodily injury), to the State Agency in a timely manner. This failure affected one (R1) of three residents reviewed for abuse. R1 sustained a displaced right hip fracture that required an emergency surgical fixation of right basicervical femoral neck with cephalomedullary nail.Findings include:R1 is [AGE] year-old admitted on 1/`9/2026, with diagnosis including, but not limited to End stage renal disease, difficulty walking, not elsewhere classified, cognitive communication deficit, other symbolic dysfunction, other complications of vascular dialysis catheter, adult failure to thrive, pressure ulcer of sacral region stage 2, essential primary hypertension, atypical atrial flutter etc.On 3/17/2026 at 10:28AM, V3 (DON) said that she spoke to R1's daughter (V4) (on 3/6/2026) who said that R1's hip was not looking right. R1 went to therapy but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow up in a timely manner for Grievance/concerns and provide Dental services. This failure affects one (R7) of three residents reviewed for resident rights.Findings include:R7 is an [AGE] year-old admitted to the facility on [DATE] with the following diagnosis in part but not limited to: lipoprotein deficiency, other disorders of plasma-protein metabolism, not elsewhere classified, unspecified glaucoma, legal blindness as defined in USA, unspecified hearing loss, right ear, essential hypertension, body mass index 19.9 or less, adult, pain in right foot. On 2/19/26 at 12:39 PM, R7 stated that when she returned from hospital to facility on 11/24/25 she did not find dentures in her room, afterwards R7 said she requested multiple times to speak with V1(Administrator) but the staff kept telling her V1 was on vacation. R7 said she was redirected to V10 (Assistant Administrator) but that V10 never followed up. R7 stated that she then spoke with V16 (Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-04 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a working call light for one (R4) of five residents reviewed for call lights. This failure resulted in a delay of staff helping R4.Findings include: R4 is a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses not limited to End Stage Renal Disease, Heart Transplant Status, Depression, Unspecified, Type 2 Diabetes Mellitus Without Complications, Essential (Primary) HypertensionR4's care plan documents in part: Focus: dated initiated:12/31/2025 Goal: I (R4) will be free of falls through Date initiated: 12/31/25 Interventions: I would like staff to provide me a safe environment: even floors, free from spills and/or clutter; adequate, glare-free light; a working and reachable call light, the bed in low position at night; Side rails as ordered, handrails on walls Date Initiated: 12/31/2025On 1/2/2026 at 12:41pm R4 was sitting in chair in his room alert, able to make needs known, dressed and groomed. As surveyor was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain resident's room temperatures within a comfortable range of 71-to 81- degree Fahrenheit. This affected seven of seven residents (R1 - R7) reviewed for comfort environment. Findings include: On 06/23/25 from 1:02pm to 1:45pm, during the facility tour with V8 (Maintenance Director) the following observation were made on the 100 unit hallway: room [ROOM NUMBER] temperature measured 81.3 degrees Fahrenheit room [ROOM NUMBER] temperature measured 81.5 degrees Fahrenheit, room [ROOM NUMBER] temperature measured 81.6 degrees Fahrenheit room [ROOM NUMBER] temperature measured 81.5 degrees Fahrenheit room [ROOM NUMBER] temperature measured 81.6 degrees Fahrenheit room [ROOM NUMBER] temperature measured 81.3 degrees Fahrenheit Unit 200 back hallway temperature measured 81.5 degrees Fahrenheit. On 06/23/25 at 1:12pm, both R3 and R4 are roommates and they both stated that their room is very hot, but the staff are aware of it, and they have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-24 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assure that the resident environment remains comfortable and homelike with cooling system in proper working order to maintain acceptable temperature within 71- to 81-degree Fahrenheit. This failure affected 100-unit and 200-unit wings in the facility. Findings include: On 06/23/24 at 9:45am, V4 (Assistant Maintenance Director) stated in part that the whole 100 units in the building was hot the AC (Air-conditioner) was not working well with the temperature outside very hot it became hard to keep the inside cool. V4 stated that there were 20 unit of the fans in the roof and two fan belts were broken. The vents are not producing enough cool air for circulation since the belt is broken. On 06/23/25 at 10:25am, V1 (Administrator) stated that she was made aware of this problem with the temperature on Sunday 06/22/25. During the facility tour observation starting at 1:02pm with V8 (Maintenance Director) the following observation made: 100-unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-23 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to follow its side rail policy and assess residents for the need of side rails use and/or obtain consent prior to the use of side rails for four residents (R26, R150, R159, and R161) of seven in a sample of 49. Findings include: On 5/20/25 at 10:00 AM, R159 was observed to have raised upper quarter side rails on both sides of bed. R26 was observed to have upper 1/2 side rails on both sides of bed. R150 was observed to have raised upper quarter side rails on both sides of bed. R161 was observed to have upper 1/2 side rails on both sides of bed. On 05/21/25 11:17 AM V5 (restorative nurse) stated that all beds in this facility have bilateral upper side rails. V5 stated that all residents should have a side rail assessment completed on admission, quarterly, significant change, and annually. V5 was unable to locate a side rail assessment for R159, admitted on [DATE]. V5 stated that side rail consents are kept in a binder. On 5/21/25 at 3:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their medication labeling, Storage of medications and insulin administration policies by not discarding medication for discharge residents, ensuring open date and expiration dates were labeled on insulin pens, ( R80, R136, R33, R59, R172) of five of five residents reviewed for medication storage. Findings include: On [DATE] at 10:56am, V15 (nurse) said, when insulin has been opened, it must be dated with an open/ expiration date. Resident who are currently residing in the facility should be the only residents with medication on the cart. R80 was discharged . R80's insulin should have been discarded. R80's was observed with a lispro insulin bottle dispensed on [DATE] on the medication cart opened and not dated. R80 had two bottles addition bottles of lispro insulin dispensed on [DATE] on the medication cart opened and not dated. V15 (nurse) said, expired insulin must be discarded. On [DATE] at 8:36am, V17 (adon) said, resident that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review this facility failed to follow their infection prevention and control policy and perform appropriate hand hygiene before entering and after exiting resident room, failed to follow their infection control policy for donning appropriate PPE (personal protective equipment) prior to entering resident rooms in enhanced barrier precautions to perform resident care. This affected four of four (R26, R150, and R137) residents reviewed for infection control practices Findings includes: On 5/20/25 at 12:40 PM, V15 (nurse) was observed donning gloves and entering R150's EBP room. V15 was observed bringing R68's bedside table to R150's bedside. V15 was observed flushing R150's gastrostomy tube with water. V15 did not don a gown prior to providing care to R150. On 5/21/25 at 8:45 AM, V13 NP (nurse practitioner) and V14 NP donned gloves and entered an EBP resident room. V13 and V14 performed a new admission skin assessment on the resident. V13 and V14 assessed resident head-to-toe for any skin abnormalities. Neither donned a gown prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to follow its electronic monitoring policy and post signage regarding electronic monitoring in use on facility entry and the resident's room, failed to obtain informed consent from residents and resident representatives before initiating video monitoring and audio monitoring for residents. This affected two of two residents (R83 and R159) reviewed for resident rights in a sample of 49. Findings include: On 5/21/25 at 3:00 PM, an electronic monitoring device was observed by this surveyor and V2 DON (director of nursing) on R159's bedside refrigerator. V2 stated that this device was monitoring the refrigerator temperature. On 5/21/25 at 3:10 PM, R83 stated that R83 was not aware that there was electronic monitoring being done in R83 and R159's room. R83 stated that R83 did not understand what this surveyor and V2 DON were talking about regarding the electronic monitoring device. On 5/22/25 at 9:15 AM, R159 stated that she was not aware there was an electronic monitoring device on her bedside refrigerator. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview the facility failed to ensure the call light was in reach for a dependent resident. This affected one of three residents (R146) reviewed for call light accessibility. Findings include: On 5/20/25 at 11:41am R146 was observed resting in bed, R146 observed alert to person and able to communicate. R146 call light was observed hanging down to the floor on the left-hand side of the bed. R146 said she don't know where her call was, R146 was observed to feel around for the call light but not able to reach it. At 12:27pm R146 call light remains out of reach. On 5/23/25 at 9:52am V17 (Assistant Director of Nursing) said call lights should be in reach of the resident; the residents use the call lights to call for the Nurse assistant when they need something. Facility policy titled Call Light Policy with last revised date of 7/26/2024 denotes in part, it is the policy of this facility to ensure that there is prompt response to the residents call assistance. The facility also ensures that the call system is in proper working order.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, facility staff failed to accurately code a Minimum Data Set (MDS). This affected three of three residents (R130, R81, R43) reviewed for accurate assessment. Findings include: 1. On 5/20/25 R130 observed alert to person, place and time, R130 said she has not received dialysis in over two years. R130 said she has a new kidney, and she is not receiving dialysis. R130 said she has never received dialysis at the this Nursing home. Review of R130 MDS dated [DATE], section o for special treatment, procedures and programs, J1 denotes dialysis , performed while a resident of this facility and within the last 14 days. Yes is checked with an X. Review of R130 physician orders including discontinued orders, R130 does not have any orders for dialysis treatment. On 5/22/25 at 10:49am V22 (MDS Coordinator/RN) said the MDS assessment should be coded accurately, the MDS drives the plan of care and is also used for reimbursement. V22 said R130 does not received dialysis and has never…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure care plans reflect the patients care needs for safe transfer status to include mechanical lift. This affected one of eight residents (R52) reviewed for implementation of care plan interventions in the sample of 49 residents. The findings include: On 05/20/25 at 11:21 AM V9, Certified Nursing Assistant (CNA), assisted R52 into the resident bathroom in her wheelchair. V9 told R52 to stand to use the toilet. R52 hesitant and required verbal and physical cueing from V9 to stand. No gait belt was applied to R52 during the transfer onto the toilet. V9 stood and R52 assisted with removing the soiled brief. R52 turned with V9 assisting and sat on the toilet. V9 said I know how to transfer the resident with the care cards instruction. V9 said R52 is recovering from a hip fracture. On 5/21/25 at 9:48AM V5, Restorative Nurse, said transfer status for R52 prior to her fall on 5/1/25 was stand and pivot with 1 assist. V5 said currently R52 should be a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, this facility failed to provide incontinence care/checks at least every two hours. This affected one of three (R150) residents reviewed providing incontinence care for dependent residents in the sample of 49 residents. Findings include: On 5/20/25 from 11:45 AM until 1:45 PM, continuous observation was made by this surveyor. There was noted to be a malodor coming from R150's room. During this time period, staff did not provide incontinence care or turning/repositioning for R150. On 5/20/25 at 12:40 PM, V15 (nurse) was observed entering R150's room to provide gastrostomy tube care. V15 exited R150's room without checking if R150 needing incontinence care. On 5/20/25 at 1:45 PM, R150 was observed to have a urine saturated brief on, the flat sheet under R150 was wet from R150's upper back down to her knees with a brown discoloration outlining it. When R150 was turned towards her left side, the mattress was wet with liquid pooled where buttocks was. R150's sacral pressure ulcer dressing was saturated with urine. On 5/20/25 at 1:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, records reviews the facility failed to follow the identified mechanical lift transfer status while transferring onto the toilet and failed to follow their policy and use a gait belt to perform a safe transfer from bed to wheelchair for one resident. This affected one of three residents (R52) reviewed for safety during staff assisted transfers. This failure resulted in R52 falling during the bed to wheelchair staff assisted transfer and sustaining an acute impacted right femoral fracture. The findings include: R52 cognition on 4/21/25 was 13 and on 5/8/25 her cognition score decreased to 8. Facility reported incident report for R52 dated 5/1/25 states R52 was lowered to the floor during a transfer and found to have right hip fracture requiring right hip pinning. On 05/20/25 at 11:21 AM V9, Certified Nursing Assistant (CNA), assisted R52 into the resident bathroom in her wheelchair. V9 told R52 to stand to use the toilet. R52 hesitant and required verbal and physical cueing from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow their oxygen therapy and administration policy by failing to ensure residents have physician orders for oxygen use and ensure the oxygen concentrator is in working order. This affected one of one (R18) resident reviewed for oxygen use. Findings include: R18 was admitted to the facility on [DATE] with a diagnosis of dependence on supplemental oxygen, heart failure and atrial fibrillation. On 5/20/25 at 11:40AM, R18 observed in bed with nasal cannula in place. R18 oxygen concentrator was off. Staff notified of concern. At 12:03PM, V17(ADON) assisted R18 with oxygen and attempted to turn on concentrator but concentrator began to beep and not working properly. V17 exchanged oxygen concentrator for a new one. V17 said she was not notified prior of any concern to the oxygen concentrator. On 5/21/25 at 1:42PM, V2 (director of nursing) said there was no order for R18's oxygen. The last order for oxygen was discontinued on 4/7/25 when R18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-23 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and records reviewed the facility failed to develop and implement protocols and a system to monitor antibiotic use for one resident with a history of Clostridium difficile currently on antibiotics. This failure affected one of eight (R28) residents reviewed for infection control practices. Findings include: On 5/21/25 1:21PM V3, IP (Infection Prevention) Nurse, said R28 was removed from contact isolation for C-Diff because there were no symptoms. Symptoms would include loose stools or abdominal cramping. There have been no reports that he has 3 loose stools or cramping. Consistency for c-diff stool can be putty, loose, runny, or slimy. Stool putty like should be reported. R28 Is on antibiotics currently and the floor nurse are responsible to monitor him. There should be an antibiotic assessment or progress notes to show the documentation of the assessment. On 5/21/25 2:01PM V3 said They (nurses) are not documenting the assessments for R28. V3 said we should be doing it, I expect it, but we don't have a policy for them to document when on antibiotics. V3 said they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-23 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed ensure that the resident was provided a clean homelike environment for one residents (R7) reviewed for home like environment. Findings include: On 5/20/25 at 11:15am R7 was observed resting in bed, there was dry substance on the tube feeding machine, thick dry substance was observed on the floor, numerous dry substances observed on the wall (flowing down the wall), dry substance observed on the bed side table, and dark substance observed on the bed framing. At 3:00pm dry substance remains on the floor, walls, machine and bed framing. On 5/21/25 at 10:56am dry substance remains on the floor, walls, machine and bed framing. On 5/21/25 at 11:20am R7 was observed resting in bed, R7 said she received a bed bath today, R7 said she is dry, and not soiled. R7 pillowcase was observed with a wet yellow/brown stain, smelled of urine. R7 said the aide did not change her bed linen today. R7 said she doesn't know if the sheets have the same stains as the pillowcase. R7 agreeable for observation of checking her bed sheets. V23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document in residents electronic health record and notify family regarding a resident's fall. This failure affected one resident (R4) out of eight residents reviewed for quality of care. Findings include: R4 was [AGE] years old with diagnosis but not limited to: Senile Degeneration Of Brain, Shortness Of Breath, Dysphagia, Difficulty In Walking, Muscle Wasting And Atrophy, Muscle Wasting And Atrophy, Gerd, Hypertension , Conversion Disorder With Seizures Or Convulsions, History Of Falling, Dependence On Renal Dialysis, Raynaud's Syndrome Without Gangrene. On 3/29/25 at 9:32 am V12 (Fall Nurse) said R4 on 3/19/25 had fall. V12 said, R4 was transferred to bed 30 minutes prior to the fall and the bed was in low position. V12 said, during rounds R4 was observed lying next to her bed on the floor, she was a hospice resident, she was not sent out to the hospital as there was no need for hospital admission. V12 said, the protocol for falls is V12 herself need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-06 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the Abuse and Neglect Policy by not reporting an allegation of rough handling to the Administrator immediately for one of three residents (R1) reviewed for Improper Nursing Care on the total sample list of three. Findings include: On 12-3-24 and 10:00 AM and 11:25 AM, surveyor told V1 (Director of Nursing) and V2 (Assistant Director of Nursing) about allegations of night shift staff rough handling R1. No further follow up was mentioned by V1. On 12-5-24 at 9:57 AM, V17 (Administrator) said if she receives a concern of rough handling, she will send state reportable and begin investigation immediately. V17 said she was not aware of rough handling allegation received on 12-3-24. V17 said she will send state reportable and begin investigation immediately. On 12-5-24 at 9:15 AM, V1 (Director of Nursing) said when there is an allegation of rough handling, V1 said she would immediately report this concern to V17 (Administrator). V1 said she did not report this incident (on 12-3-24) however she will immediately tell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow the facility protocol to safely operate a full body mechanical lift by failing to use 2 staff persons when transferring a patient to a wheelchair from bed. This affected one of three resident (R1) reviewed for mechanical lift. This failure resulted in the full body mechanical lift tipping onto the floor and R1 falling to the floor, while still hooked by the sling to the lift. findings include: R1 incident report dated 11/1/24 states writer heard R1 yelling help. Writer observed R1 on the floor with the full body mechanical lift on the floor next to the resident. R1 complained of lower back pain, rated 10. R1's diagnosis include but are not limited to Encounter for Orthopedic Aftercare, Heart Failure, Atrial Fibrillation, Peripheral Vascular Disease, Chronic Kidney Disease, End Stage Renal Disease, Pain in Left hip, Displaced Fracture of Left Femur. On 11/8/24 at 10:13AM V8, R1's family, said R1 said the facility called me about 7:30AM. V8 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-16 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to ensure one resident's (R3) money was managed from her monthly portion paid to the facility. The facility collected a balance of $5,504.06 from R3's facility managed account and did not present an itemized record of services for the amount taken. This failure affected 1 of 3 residents reviewed for finances. The findings include: R3's diagnosis include but are not limited to Cerebral Infarction, Depressive Disorder, Diabetes, Heart Disease, and Dementia. R3 died on [DATE] and had resided at the facility since 2016. R3 was [AGE] years old. Facility Abuse Report dated [DATE] states V19 (R3's POA), called and spoke to V13, Business Office Manager (BOM), regarding the trust account for R3 on [DATE]. V13 disclosed the amount in R3's account of $840.94. V19 said the amount should be more and V13 explained that in February 2023 the amount of $5504.06 should be applied to the balance of $6636.72. V19 states she never signed anything. Facility investigation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their notification for change in condition policy by failing to notify the family and physician following a fall for one resident (R1) for one of three residents reviewed for falls. Findings include: R1's fall risk evaluation dated 8/17/24 under cognition documents: Under history documents resident just had a fall. Under narrative documents: While I (V18) was getting report the CNA came and told myself and the morning nurse (V14)that the patient was sitting on the floor. We went into the patient's room and he was sitting between the bed and the wall with his back against the wall. He stated that he was trying to go to the bathroom and couldn't find his urinal. On 9/25/24 3:31PM, V14 (Nurse) who was assigned to R1 on 8/17/24 morning shift denied making any notifications to the family, doctor or falls coordinator related to R1's fall on 8/17/24. On 9/25/24 at 12:38PM, V18 (Nurse) said recalls assisting V14 (nurse) for fall on 8/17/24. V18 she did not notify anyone of the fall and V14 was responsible for notifications.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to follow physician orders for no-pressure wound treatment for one resident. This affected one of three residents (R4) reviewed for non-pressure wound orders. Findings include: R4 was admitted to the facility on [DATE] with a diagnosis of type II diabetes, hidradenitis suppurativa acquired absence of right and left leg below the knee amputations. R4's Minimum Data Set, dated [DATE] documents a brief interview for mental status score of 15/15 which indicates cognitively intact. Under section GG under roll left to right documents substantial/ maximal assistance which indicates helper does more than half the effort to complete the activity. R4's braden scale dated 9/23/24 documents a score of nine which indicates high risk for skin breakdown. On 9/25/24 at 12:47pm, V12 (restorative aide) said, she gave R4 a shower on 9/24/24 before lunch which was around noon. R4's dressing to the right arm pit came off during the shower. V12 said, she notified V7 (wound care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent financial abuse and theft for one resident (R1) in a sample of 8 residents reviewed for abuse. Findings include: Facility's reportable documents in part: R1 is a female resident with a BIMs (Brief Interview of Mental Status) score of 12/15. Diagnosis including Osteoarthritis of the knee, obstructive sleep apnea, depression, pulmonary hypertension, and difficulty in walking. R1 reported on 6/17/2024 that her purse was missing. R1 reported, her purse missing to V3, (Activity Director). V3, then went and told V16 Assistant Administrator. V16 then went and spoke with R1 and she then explained, that when she woke up on Saturday morning that she could not find her purse. V16 filed an initial reportable. Notified the police. After carefully searching the unit R1 purse was found in another resident's room nightstand. After thorough Investigation, staff, and resident interviews, and after carefully searching the unit R1 purse was found in another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label foods being thawed inside the refrigerator. This failure has the potential to affect all 159 residents currently residing in the facility. Findings include: On 05/14/2024 at 10:15AM during initial kitchen tour with V4 (Dietary Manager), the refrigerator was observed with unlabeled food thawing. V4 verified and identified the food as chicken breast, ham, turkey, ground beef, and a pitcher of orange juice. On 05/14/2024 at 10:20AM V4 said that the food thawing should all be labeled. On 05/15/2024 at 10:19AM Informed V1 (Administrator) of above observation made. V1 said that the expectations of food being thawed referred to facility policy. Review of facility policy with section entitled Food Safety/ Thawing and Food Handling Standards and Procedures on Labeling Processes developed on 05/08/2023 indicated the following: Policy: Thawing Ensure food is only thawed using one of these four approved methods: 1. In refrigerators operating at <40F (<4C) 2. Under cold running water that's <70F (<21C) ensuring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to exercise the right of the resident representative to choose a Long-Term Care Facility of their choice in one of four (R329) residents reviewed for residents right in a sample of 32. Finding includes: On 5/17/2024 at 09:52 AM, V37 (R329's daughter) said that V37 is the surrogate decision maker for her mother. V37 said that her mother was admitted to the facility for physical therapy only after a hospitalization. V37 said that her mother needed a permanent long term care facility when discharged . V37 said that V37 requested for her mother to be transferred to an assisted living Facility. V37 said that her mother was transferred to another long term care facility without her permission. V37 said that her mother was not happy at that facility and she followed up with having V44 (representative from the assisted living facility ) to come to the long term care facility to assess her mother through the assistance of someone she knew. V37 said that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure implementation of pressure ulcer prevention interventions and manufacturer recommendation for using low air loss mattress for resident with Stage 4 pressure ulcers. This deficiency affects one (R48) of three residents in the sample of 32 reviewed for Pressure Ulcer Prevention and Treatment Management. Findings include: On 5/15/24 at 10:24AM, Observed R48 lying in bed with LAL (low air loss) mattress. R48 has flat sheet and thick bath blanket folded in quarters over the LAL mattress. Called V5 Unit Manager and showed observation made. V5 said that R48 has pressure ulcers on sacral and bilateral heels. V5 said that R48 should only be on flat sheet over the mattress. Surveyor asked V5 to see the bilateral feet of R48. Observed bilateral heels with dressing but no heel protectors to off load heels. Bilateral heels on pillows, not elevated off from bed. R48 is admitted on [DATE] with admitting diagnosis listed in part but not limited to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure appropriate restorative services consistent to resident's functional need is provided to a resident with a limitation of range of motion to both upper extremities. This deficiency affects one (R30) of three residents in the sample of 32 reviewed for Restorative Nursing Program. Findings include: On 5/14/24 at 11:15AM, Reviewed list of residents on Braces /Splint program presented by V5 Unit Manager. V5 said that R30 is on bilateral hand splint to prevent contractures. Surveyor and V5 went to R30's room. Observed R30 lying in bed without bilateral hand splint. R30 has bilateral wrist hand and elbow flexion contractures. Observed 1 hand splint on top of bedside drawer. V5 Unit manager searched for the other hand splint but unable to locate. R30 said that she has only using left hand splint. R30 said that she has cannot move both of her hands/arms without assistance. On 5/14/24 at 11:28AM, V6 Restorative Nurse said that she ensures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure ongoing assessment and implementation of catheter care to resident with indwelling urinary catheter. This deficiency affects one (R48) of three residents in the sample of 32 reviewed for Catheter Care Management. Findings include: On 5/15/24 at 10:24AM Observed R48 lying in bed with Low air loss mattress. Observed indwelling catheter with brownish, yellow-colored sediments attached inside the lining of the catheter tubing. The urinary drainage has privacy bag. Called V5 Unit Manager/Infection Coordinator and showed observation made. V5 assessed R48's indwelling catheter tubing. Noted the entire catheter tubing from the urinary catheter connectors down to the urinary drainage bag has brownish, yellow-colored sediments attached inside the lining of the catheter tubing. V5 said that indwelling catheter care is rendered every shift to prevent catheter associated urinary tract infection. Any changes in color of the urine or formulation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement appropriate use of Personal Protective Equipment (PPE) during high contact care activities on a resident with urinary catheter and on Enhanced Barrier Precaution (EBP). This facility also failed to perform hand hygiene before donning new pair of gloves after incontinence care. These failures affect 2 of 5 residents (R137, R140) reviewed for infection control in a sample of 32. Findings include: 1. On 5/15/2024 at 01:44 PM observed V30 (Certified Nursing Assistant/CNA) without gloves on while emptying R140's urinary catheter bag. R140 on Enhanced Barrier Precaution (EBP) On 5/15/2024 at 01:45 PM V30 stated he should used gloves while emptying the catheter bag. On 5/15/2024 at 02:03 PM V5 (Infection Control Nurse) said staff should use gown and gloves when emptying the catheter bag and must do handwashing after the task. On 5/15/2024 at 02:25 PM V2 (Director of Nursing/DON) said gown and gloves must be worn while emptying the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based Based on interview and record review, the facility failed to follow their policies regarding indwelling urinary catheter care by failing to identify and promptly treat a catheter related laceration for one resident (R1). This failure applies to one (R1) of one resident reviewed for catheter care. Findings include: R1 is [AGE] years old and admitted to the facility 3/2/24 with diagnoses that included hypertension, diabetes type II and acquired absence of great toe. According to progress notes dated 3/4/24, nursing staff utilized a bladder scanner on R1, and it was determined that R1 was retaining urine. Subsequently, an order was placed for R1 to receive an indwelling urinary catheter to maintain emptying of bladder. According to the Physician's Order Sheet, on 3/4/24, an order was placed for 16F (French) indwelling catheter and included separate orders for changing the catheter and drainage bag as needed, however, the order set did not include instructions that would prompt nursing staff to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policies by not documenting catheter care and cleaning every shift (R1 and R3) failed to ensure a care plan was in place for residents with indwelling urinary catheters (R1 and R4). This failure applied to three (R1, R3 and R4) of four residents reviewed for catheter care. Findings include: R1's progress notes dated 3/4/24 documents, nursing staff utilized a bladder scanner on R1, and it was determined that R1 was retaining urine. Subsequently, an order was placed for R1 to receive an indwelling urinary catheter to maintain emptying of bladder. The electronic health record reviewed for R1 did not include any documentation for care plan and focused interventions for urinary catheter care. Point of care reports provided by the facility does not document perineal care was provided every shift from 3/6/24 to 3/18/24. An order to provide catheter care every shift and care plan for urinary catheter was initiated 3/20/24 during this survey after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were transferred in a safe manner for 1 of 3 residents (R3) reviewed for safety and supervision in the sample of 18. The findings include: On 2/9/24 at 9:49 AM, R3 was sitting in her wheelchair outside her room near the nurse's station. A mechanical lift sling was not positioned under R3. On 2/9/24 at 9:57 AM, V15, Certified Nursing Assistant (CNA), said she got R3 dressed and out of bed this morning. V15 said she used a one person pivot to transfer R3 from her bed to her wheelchair. On 2/9/24 at 2:15 PM, V21, Restorative Aide, said R3 is supposed to be transferred with a mechanical lift. V21 said R3 cannot stand and pivot to be transferred at this time. On 2/9/24 at 2:30 PM, V16, Registered Nurse/Unit Manager, said staff leave the sling (pad), under the resident after using the mechanical lift to transfer them. R3's Minimum Data Set (MDS) dated [DATE] shows R3 did not attempt to come to a standing position from sitting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to accurately document the administration of a controlled medication on a resident's Medication Administration Record and Controlled Drug Administration Form for 1 of 3 residents (R15) reviewed for controlled medications in the sample of 18. The findings include: R15's Medication Administration Record (MAR) for January 2024 documents an order for Hydromorphone (narcotic pain medication) 1 milligram/milliliter (mg/ml)-2 ml by mouth every 4 hours as needed for pain. R15's MAR documents that she received two- 2 ml doses of hydromorphone on 1/24/24 and one- 2 ml dose of hydromorphone on 1/25, 1/26, 1/29, 1/30 and 1/31/24. R15's February MAR documents that she received two-2 ml doses on 2/1/24 and 2/7/24 and received one- 2 ml dose on 2/2, 2/3, 2/4, 2/5, 2/8 and 2/9/24. (17-2 ml doses total) R15's Controlled Drug Administration Record documents that 60 ml of hydromorphone was delivered to the facility on 1/22/24. R15's Controlled Drug Administration Record documents that she received three-2 ml doses of hydromorphone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident's plan of care related to falls was carried out accordingly and failed to ensure that staff were aware of resident fall risk status in order to implement fall risk interventions, for a resident assessed to be at high risk for falls. This failure applied to one (R1) of three residents reviewed for falls. Findings include: R1 is [AGE] years old and admitted to the facility 11/15/23 with diagnoses that include Dementia, Cerebral infarction, and Adult Failure to Thrive. Hospital records on admission to the facility indicated that R1 was admitted to the hospital on [DATE] and treated for weakness, decreased oral intake, and was admitted for Failure to Thrive. While in the hospital R1 was considered to be at high risk for falls, and cognition was assessed with findings of poor attention/concentration, poor judgment, poor safety awareness and short term memory loss. Per record review, R1 is in the facility for short term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to complete an accurate MDS regarding the skin condition of resident for one of six sampled residents (R3) Findings include: Per R3's face sheet, resident admitted to the facility on [DATE] with a stage 4 pressure ulcer of the sacral region. R3's hospital documentation dated 07/07/2023 indicated post debridement measurement to sacral region pressure ulcer as 13 x 16 centimeters (cm). No depth to wound is documented. R3's skin evaluation assessment dated [DATE] completed by V11 (Wound Care Nurse) indicated resident has an alteration in skin integrity, and a pressure ulcer to his sacrum that measured in centimeters at 14.00 x 17.00 x 2.00 (length x width x depth) and staged at IV (four). Assessment indicated air loss mattress in use by R3 but no physician order found for this mattress type. R3's admission assessment signed by V8 (Licensed Practical Nurse) on 07/12/2023 indicated resident admitted to facility on 07/10/2023. On page 8 of same assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-04-30 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the required daily nurse staffing information was accurately completed. These failures have the potential to affect all 164 residents residing in the facility.Findings include:On 4/27/26 at 9:32AM, V1 (Administrator) stated the facility census is 164 residents residing at the facility.On 4/27/26 at 10:08am, surveyor observed the Daily Nurse Staffing information posted near the receptionist area. The posting was dated 4/27/26, with a census of 177.V1's (Administrator) e-mail, dated 4/28/26 at 10:49am, documents the facility's census is 163 residents residing in the facility on 4/28/26.On 4/28/26 at 10:32am, surveyor observed the Daily Nurse Staffing information posted near the receptionist area. The posting was dated 4/28/26, with a census of 177.On 4/28/26 at 11:01am, V27 (Staffing Coordinator/Scheduler) said, I am responsible for the daily staffing posting. It is supposed to be accurate. Oh, I have to change that (census number). That's not right. I probably didn't look at it right. I was moving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$266,508 in federal fines across 7 penalties.

  • $72,090 — penalty dated 2026-04-30
  • $24,421 — penalty dated 2025-09-07
  • $32,078 — penalty dated 2025-05-23
  • $90,060 — penalty dated 2024-09-27
  • $30,056 — penalty dated 2024-05-17
  • $13,258 — penalty dated 2023-09-28
  • $4,545 — penalty dated 2023-09-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 1 of 52.5-1.5 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA 3 of 5Clark ManorChicago, IL

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
RAJCHENBACH 2015 FAMILY TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 12/17/2018
FRIEDMAN, SUSANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 08/20/2013
RAJCHENBACH, CHAIMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL26%since 01/01/2015
SHABAT, MENACHEMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL26%since 01/01/2015
SHABAT, RONALDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 08/01/2013
FNR EG LLCOrganization5% OR GREATER SECURITY INTERESTsince 08/01/2013
AHLGREN, SUSANIndividualW-2 MANAGING EMPLOYEEsince 05/25/2018

CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.3M
Net patient revenuemost recent cost report
-7.9%
Operating marginrevenue minus expenses
$2.2M
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 25%Medicare 10%Other / private 65%

This home reported $2.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$422per resident / day
operating cost
$12,819per month
≈ monthly operating cost
$391per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145734. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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