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Avantara Lincoln Park

1366 West Fullerton Avenue, Chicago, IL 60614 · For profit - Corporation · 248 certified beds · (773) 248-9300 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)6 actual-harm citations$202,448 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent May 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $202,448 in federal fines (most recent 2026-05-21)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 23% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2437 N Southport Ave · (773) 244-9600 · Call to confirm hours
Pharmacy
1520 W Fullerton Ave · (773) 929-6968 · Call to confirm hours
Grocery
Rogerscott<0.1 mi
2315 Southport ave Chicago Illinois
Park
1341 W Fullerton Ave · (773) 595-5333 · Typically dawn to dusk
Place of worship
2311 N Southport Ave · (773) 327-8955

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.5%13.4%15.4%better
Long-stay residents who lose too much weight8.8%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%0.9%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms97.4%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.8%3.1%3.3%worse
Long-stay residents whose ability to walk worsened11.7%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.9%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine97.0%91.8%95.3%typical
Long-stay residents with pressure ulcers6.8%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control17.0%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.9%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.4%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine73.2%63.1%79.4%typical
Short-stay residents rehospitalized after admission38.9%26.1%22.6%worse
Short-stay residents with an outpatient ER visit12.6%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.072.021.67better
Long-stay outpatient ER visits per 1,000 resident days1.882.221.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 241 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.6%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
65.6%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 65.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.6%CMS range 41.0–53.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 9.0–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge93.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 3.9–10.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.84
LPN hours/ resident / day
1.71
Aide hours/ resident / day
3.25
Total nurse hours/ resident / day
0.70
RN hoursweekends
43.3%
Total nursing turnover
56.7%
RN turnover

How full it usually is: this home is certified for 248 beds and averages 223.2 residents a day — about 90% occupied, or roughly 25 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.27 on weekdays — 2% thinner on weekends. RN hours go from 0.70 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-06-07)
8
at the previous standard inspection (2023-04-28)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 16 most serious are shown; the remaining 42 are one tap away and print in full.

  • Actual harm · G2026-05-21 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents were kept free from involuntary seclusion when staff tethered a bedsheet from the resident's room door handle to a hallway handrail, physically trapping the resident inside the room. This deficient practice affected one of four residents (R1) reviewed for abuse. A reasonable person reviewing these actions would conclude that tying a door shut with a bedsheet is a punitive, non-therapeutic mechanism used to involuntarily confine a resident.A reasonably prudent caregiver would recognize that blocking an exit in this manner completely strips the resident of their freedom of movement, creates an immediate fire and entrapment hazard, and serves strictly as a measure of staff convenience to manage the resident's whereabouts.Findings include: R1's medical record (face sheet) documents R1 is an [AGE] year-old female with diagnoses including but not limited to: Polyneuropathy, unspecified, Bipolar disorder, current episode manic without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that fall interventions were in place for one resident (R1) who was a high risk for falls. These failures resulted in R1 sustaining a fall which required R1 to go the local hospital due to sustaining an intracranial subdural hematoma. Findings include:R1's medical diagnoses include but are not limited to history of falling, type 2 diabetes mellitus, essential hypertension, obstructive sleep apnea, seizures, chronic kidney disease.R1's Minimum Data Set (MDS) dated [DATE] has R1's Cognitive Skills for Daily Decision Making scored at 3 Severely Impaired. R1's initial Reportable Incident to the state agency dated [DATE] documents in part, Resident was last seen by CNA (Certified Nursing Assistant) asleep approximately 2:30am. On [DATE] approximately 3:00am while nurse is at the nurse's station heard and responded to a thud sound: observed resident in a supine position on the hallway floor. Obtained update from hospital CT (Computed Tomography) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2025-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a fall intervention was in place for one resident (R2) who is high risk for falls; and failed to provide adequate supervision for five residents (R2, R3, R4, R6 and R7) who are high risk for falls. These failures resulted in R2 sustaining a fall which required R2 to go to the local hospital due to sustaining a acute right femoral fracture; R3 sustaining a fall which required R3 to go to the local hospital due to sustaining a left femur intertrochanteric fracture; R4 sustaining a fall which required R4 to go to the local hospital due to sustaining an acute fracture of T12 vertebral body; R6 sustaining a fall in the bathroom which required R6 to go to the local hospital due to sustaining a T12 (Thoracic) superior endplate fracture and acute nasal septal fracture; and R7 sustaining a fall from the wheelchair which required R7 to go the local hospital due to sustaining a left eyebrow laceration with repair. Findings include: R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to keep one resident (R4) free from abuse in a sample of three reviewed. This deficiency resulted in R4 being hit by R5 with a walker, and R4 sustained a laceration to the forehead requiring five sutures. Findings include: Facility Reported Incident Report (FRI) dated 3/20/2024 documents: -Physical abuse and documents R4 stated R5 picked up walker and pushed it towards his face. Investigations stated R4 sustained 5 sutures to right eyebrow, right hand skin tear and mid back abrasion. Hospital records dated 3/20/2024 document: -R4 assaulted by another resident with a walker. Patient c/o (complaining) of mild headache. Sustained laceration to forehead and skin tear to right hand. R4 is alert and oriented X4 (Person Place, time, situation). -R4 has two inches laceration superior right eyebrow, 5 cm in length, and 2 cm in depth. Laceration repaired with 5 sutures. R4's current face sheet documents R4 is a [AGE] year-old individual last admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to recognize, monitor, and provide needed services for a resident who had been noted with swelling of right leg and decline in activity for one resident (R2) out of three residents reviewed for quality of care, causing R2 to continue with a swollen leg for several days. R2 sustained an acute right hip fracture and underwent surgery to fix the fracture. Findings includes: Facility reported incident/FRI dated 03/18/2024 documents that the facility reported an unwitnessed fall with injury. FRI documents that R2 sustained an acute right hip fracture. FRI documents 03/18/24 physician was notified with orders to send out R2 to hospital for further evaluation. R2's hospital record date 3/18/2024 8:57 PM documents in part: Xr femur 2 or more views right final result Findings and impression: Complete transverse impacted fracture of the base of the Right femoral Neck/intertrochanteric region with varus deformity. No other Location. Osteopenia. Vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interviews the facility failures are as follows: Failed to maintain the right of every resident to be safe from accident and hazard. Failed to identify risks for prevention of fall. Failed to ensure adequate supervision and assistance were provided. Failed to place applicable patient centered and effective interventions to prevent fall for 2 out of 3 residents (R6 and R3) reviewed for hazards, incidents, and accidents. These failures resulted in 1 resident (R6) falling multiple times sustaining multiple injuries including right arm/shoulder (humerus) fracture, subdural hemorrhage, and subdural hematoma. And 1 resident (R3) fall resulted to closed fracture of the right wrist (distal radius). Findings include: R6 is [AGE] years old, initially admitted to skilled nursing facility on 2/7/2024 with medical diagnosis includes dementia (11/7/2019), orthostatic hypotension (2/15/2024), injury (2/6/2024), traumatic subdural hemorrhage (4/3/2024), fracture of shaft of humerus, right arm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents are free from physical abuse for one of four residents (R2) reviewed for abuse in the sample of four.Findings include:Facility's final incident report documents, in part: on 5.13.2026, Administrator notified by V5 (LPN-Licensed Practical Nurse) that she responded to a commotion on the fourth floor. Staff observed (R3) standing at the bedside of his roommate, R2), holding (R2's) grabber with both hands gesturing back and forth in front of (R2). Residents immediately separated. (R3) on 1:1 supervision. V6 (Physician) notified and orders to be sent to hospital for further evaluation.R2's medical record (Face sheet) documents R2 is a[AGE] year-old male with diagnoses including but not limited to: Other Reduced Mobility, COPD, Dysphagia, Type 2 Diabetes Mellitus, Chronic Kidney Disease Stage 3, and Chronic Respiratory Failure. R2's MDS (Minimum Data Set of 3.6.2026) documents a BIMS (Brief Interview for Mental Status) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their abuse policy by failing to ensure that one of four residents (R1) was protected by failing to immediately report an allegation of involuntary seclusion to the State Survey Agency within the required two-hour timeframe for one of four (R1) residents reviewed for abuse in the sample of four.Findings include:On 5.14.2026 at 7:21 PM and 5.15.2026 at 9:17 PM, V1 (Administrator) said I only have one reportable incident for the past three months. I just sent that one in yesterday. I did not send an incident report to IDPH (Illinois Department of Public Health) for R1. I should have; it was a missed opportunity. There was a moment when V10 (LPN-Licensed Practical Nurse) called V9 (ADON-Assistant Director of Nursing). V10 told V9 that V10 had placed a bedsheet on R1's door handle and tied it to the hallway handrail. V9 told V10 to immediately remove the sheet.On 5.16.2026 at 2:07 PM, V9 (ADON-Assistant Director of Nursing) said, the first call I received from V10 was at 5:59 AM on 5.2.2026. V10 told me, I got bit by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to complete an accurate fall risk assessment to identify a newly admitted resident (R2), with a history of falls, unsteady gait, and Dementia with confusion was at high risk for falls and provide 1 person assistance for safe transfers and ambulation. This failure affected 1 of 3 residents reviewed for falls.R2's diagnoses include but are not limited to Polyneuropathy, Peripheral Vascular Disease, Hypertension, Dementia, Osteomyelitis of the Left Ankle and Foot, and Cellulitis of the Left Lower Limb. According to admission assessment R2, [AGE] year-olds, was admitted to the facility on [DATE] at approximately 2:21PM. According to Incident Report dated 2/25/25 at approximately 3:10AM R2 fell in the hallway. R2 was transferred on 3/25/25 to the hospital for evaluation and did not return to the facility. R2's medication includes a daily blood thinner, Xarelto.On 3/28/26 at 12:34PM V11, CNA (certified nursing assistant), listed as assigned to R2 on 3/25/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to administer covid 19 vaccine to one resident (R5) that consented for the covid 19 vaccine. The facility also failed to document the administration or declination of covid 19 vaccine for the same resident. This failure affected one resident (R5) in a sample of four residents reviewed for covid 19 vaccine administration. R5 admitted to facility on 11/17/2025 with diagnosis that documents in part; Cerebral infarction, hyperlipidemia, essential hypertension, chronic atrial fibrillation, insomnia, protein calorie malnutrition, covid 19 (12/1/25).On 12/29/25 at 3:15pm, V2 (Director of Nursing) stated that she expects the infection control nurse to obtain consents for resident vaccinations and schedule a vaccine clinic to ensure that vaccinations are administered and recorded in the immunization tab in chart.On 12/30/25 at 1:05 pm, V19 (family member of R5) stated that he did give consent for R5 to receive the covid 19 vaccine on 11/18/2025 and that he wanted R5 to have the covid vaccine administered.On 12/30/25 at 09:45 am, V30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility [A] failed to provide adequate supervision for 1 cognitive impaired resident (R1) who is a high fall risk with a history of falls, and [B] failed to follow their fall prevention policy to ensure fall interventions were put into place for each fall, and failed to implement the interventions that were in place, for one [R1] of two residents reviewed for falls. Findings Include:R1's clinical record indicates the following in part: R1 with medical diagnoses of hydrocephalus, repeated falls, type II diabetes, dementia, history of falling, and essential hypertension. Minimum data set [MDS] Brief Interview Mental Status Score Indicates R1 is cognitively impaired. R1's Clinical Electronic Record indicates:R1 sustained 11 falls on: 3/31/25, 4/10/25, 5/12/25, 5/16/25, 5/30/25, 6/28/25, 7/15/25, 7/17/25, 8/4/25, 8/15/25, and 8/27/25.R1's Care plan in part:3/14/25, R1 is a high fall risk related to dementia.Interventions:Keep all needed items like water pitcher, tissue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the development of individualized, comprehensive care plans had appropriate and measurable goals with target dates to address the resident(s) needs related to weight loss, difficulty swallowing and medical decline. This deficient practice was identified for 1 (R1) resident.Findings Include:R1 was admitted to the facility on [DATE] with diagnoses not limited to Asthma, Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Non-Dominant Side, Intervertebral Disc Degeneration, Lumbar Region with Discogenic Back Pain only, Cervical Disc Degeneration, Atherosclerotic Heart Disease, Low Back Pain, Essential (Primary) Hypertension, Idiopathic Gout, Gastro-Esophageal Reflux Disease, Depression, Obstructive Sleep Apnea, Cervicalgia, Mood Disorder due to known physiological condition with depressive features, symptoms and signs involving cognitive functions following unspecified Cerebrovascular Disease, Dementia and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide one resident (R1) with food that accommodates R1's food allergies and intolerances. This failure affected one resident (R1) out of three residents reviewed for food accommodations. Findings include: R1's medical diagnoses include but are not limited to type 2 diabetes mellitus, muscle weakness, major depressive disorder, essential hypertension, and blindness one eye. R1's Minimum Data Set, dated [DATE] has a Brief Interview for Mental Status score of 14, which indicates R1's cognition is intact. On 05/22/25 at 11:25am R1 stated that the facility gives R1 food that R1 is either allergic to or cannot tolerate. On 05/22/25 at 12:26pm, observed R1's lunch tray delivered to R1's bedside. R1's lunch tray observed with shrimp, rich, corn on the cob and apple pie alamode. R1's meal ticket on R1's lunch tray documents in part, Allergies: cheese, dairy products, ice cream, milk, yogurt .Dislikes: apple, applesauce, bratwurst sausage, corn. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-03 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide sufficient staffing to ensure staff is monitoring residents (R2, R7, R8) every two hours and to ensure ADL (Activities of Daily Living) needs are met in a timely manner. The facility's short staffing has the potential to affect all 212 residents residing in the facility as of census 02/02/25. Findings include: On 2/2/25 at 10:25 AM, a fellow surveyor entered R2's room with V7 (Licensed Practical Nurse). R2 was lying in bed alert and able to verbalize needs. R2 stated that (R2's) incontinence brief was soiled and needed to be changed. R2 was unable to verbalize when the last time R2's incontinence brief was changed. R2 stated, I can't tell you how long, but I've been uncomfortable for a while. Surveyor team member and V7 checked R2's incontinence brief and noted to be saturated with urine and feces. R2's incontinence under pad was also wet. On 2/2/25 at 10:36 AM, a fellow surveyor interviewed V8 (Certified Nursing Assistant/CNA) and stated (V8) is the CNA assign to R2. V8 stated (V8) provides…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide grooming assistance for one resident (R9) out of a total of 3 residents reviewed . Findings include: On 02/02/25 at 9:55 AM, R9's beard and mustache bushy, shaggy, and untamed. R9's mustache appears to be long in length. The beard began to twist and extended beyond R9's upper lip area and the hair had grown long enogh that it can be visable that the hair reached into R9's mouth. R9 stated R9 gets a shower whenever R9 wants one. R9 stated no one has asked R9 about R9's beard and mustache and R9 would like to get his beard/mustache trimmed. R9 stated R9 does not like the way it looks. R9 stated, Look, my mustache is growing into my mouth! R9 stated he thinks in order to get it trimmed/cut R9 needs to go to the barber and the barber in the facility charges too much money. R9 stated he went out on pass yesterday to go to the barber but R9 walked one block and got so tired he had to turn back. R9 stated he never made it to the barbers and asked can the staff help me? and also stated, no one has ever asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy and procedures by not checking in on and/or provide incontinence care every two hours for 3 (R2, R7, R8) dependent residents out of a total of 6 residents reviewed for improper nursing care. Findings Include: On 2/2/25 at 10:25 AM, Surveyor entered R2's room with V7 (Licensed Practical Nurse). R2 was lying in bed alert and able to verbalize needs. R2 stated that [R2's] incontinence brief was soiled and needed to be changed. R2 was unable to verbalize when was the last time R2's incontinence brief was changed. R2 stated, I can't tell you how long, but I've been uncomfortable for a while. Surveyor and V7 checked R2's incontinence brief and noted to be saturated with urine and feces. R2's incontinence under pad was also wet. On 2/2/25 at 10:36 AM, interviewed V8 (Certified Nursing Assistant/CNA) and stated [V8] is the CNA assign to R2. V8 stated [V8] provides incontinence care to residents a couple of times a shift. V8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 42 citations
  • Potential for harm · D2025-02-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure wound care dressing was in place and intact for 1 (R2) out of 3 residents reviewed for wound care. Findings Include: On 2/2/25 at 10:25 AM, Surveyor entered R2's room with V7 (Licensed Practical Nurse). R2 was lying in bed alert and able to verbalize needs. R2 stated that R2's incontinence brief was soiled and needed to be changed. R2 was unable to verbalize when the last time R2's incontinence brief was changed. R2 stated, I can't tell you how long, but I've been uncomfortable for a while. Surveyor and V7 checked R2's incontinence brief and noted to be saturated with urine and feces. R2's incontinence under pad was also wet. R2's sacral open wound had no dressing in place. V7 stated that the wound is open to air. V7 stated that if a dressing falls off, the nurse should provide wound treatment and apply wound dressing as ordered. On 2/2/25 at 10:36 AM, interviewed V8 (Certified Nursing Assistant/CNA) and stated [V8] is the CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-03 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide food at an appetizing temperature for three (R7, R8, R9) of three residents reviewed food temperatures. Findings include: On 02/02/25 at 9:25 AM, R8 lying in bed eating breakfast. R8 stated the hot food is always cold. Observed R8 had consumed 100% hot cereal, 0% eggs, 0% sausage links, 0% toast. R8 stated the eggs are nasty and I couldn't eat them because they are so cold. R8 stated that cold food is not appealing, and that is why R8 won't eat it. On 02/02/25 at 9:27 AM, R7 stated, the food here is always cold. R7 stated the eggs were cold this morning but R7 ate them anyway because R7 was hungry. R7 stated hot food being cold is not just a problem with today's meal, it is a problem with a lot of the meals. R7 stated, I'm hungry so I just eat the food even if it is cold. On 02/02/25 at 9:55 AM, R9 stated the food here is always cold. R9 stated today R9 received eggs and sausage for breakfast. R9 stated the eggs were cold and the sausages were warmish. R9 stated R9 has been here for approximately 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that admission fall risk assessments are completed and include a score with actual risk, failed to ensure that Nursing staff are aware of residents at risk for falls, failed to ensure that Nursing staff are aware of resident fall prevention interventions, failed to implement fall prevention interventions, failed to ensure that alarms (in use) are functioning properly, failed to ensure that predisposing factors which contributed to a fall are included on the incident report, and/or failed to provide supervision to three of three residents (R2, R3, R4) reviewed for falls. These failures have the potential to affect 224 residents. Findings include: The (11/6/24) facility census includes 224 residents. On 10/24/24, the State Agency received allegations including a resident fall. R4's diagnoses include dementia, Parkinson's disease, lack of coordination, and abnormalities of gait/mobility. R4's (7/24/24) admission fall risk evaluation was not completed (Did the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly assess, monitor, and evaluate one (R2) resident after a fall incident on 3/13/24 and 5/18/24. These failures could potentially affect one (R2) of three residents reviewed for improper nursing care. The findings include: R2's health record documented admission Date on 2/1/2024 with diagnoses not limited to Unspecified fracture of left ilium, History of falling, Dysphagia oral phase, Thyrotoxicosis, Dementia in other diseases classified elsewhere, Major depressive disorder, Restlessness and agitation, Xerosis cutis, Atrophic disorder of skin, Depression, Insomnia, Iron deficiency anemia, Constipation, Alzheimer's disease, Unspecified protein-calorie malnutrition, Difficulty in walking, Other symptoms and signs involving the musculoskeletal system. On 7/10/24 At 10:10am R2 observed sitting up in wheelchair, wheeled by staff, alert and verbally responsive with bouts of confusion. At 12:01pm V17 (Fall and psychotropic Registered Nurse)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that one resident (R3) had the proper equipment for a daily CPAP (Continuous Positive Airway Pressure) machine as ordered by a Medical Doctor. This failure has affected one of four residents reviewed for improper nursing care. Findings include: R3 is [AGE] year old with diagnoses including but not limited to: obstructive sleep apnea, chronic systolic heart failure, history of sudden cardiac arrest, presence of automatic cardiac defibrillator and essential hypertension. On 06/24/2024 during investigation R3 was observed lying in bed. On 06/24/2024 at 12:15 PM R3 stated, I am ok. I get help when I need it. No one here mistreats me. I just need help with my CPAP. I haven't had my CPAP for two nights and it is hard to breath at night. I really need my CPAP. They say that a piece is missing from my CPAP. Can you help me? Surveyor observed R3's CPAP machine sitting on her night stand. The CPAP was without a face mask. On 06/24/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to follow their policy on Sanitation & Safety Operations by (a) failing to maintain proper food temperatures, (b) failing to date opened food items with open and use by date, (c) failing to store kitchen cleaning supplies/chemicals away from food items and silverware, (d) falling to monitor and make sure dishwasher temperatures reached at least 160 degrees F during the wash/rinse cycle of the dish washer These deficiencies have the potential to affect 204 residents who are on an oral diet and receiving meals from the kitchen. Findings include: On 06/04/2024 at 9:25am during tour of the kitchen with V35 (Food Service Director), observed stored in the walk-in fridge in a clear plastic bag were uncooked open waffles patties with no open date/use by date on them. V35 stated all open food should be dated with a date showing when they were open and use by date to let kitchen staff know if the waffles are still good to be cooked for resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to encourage and assist residents with cognitive impairments to dress in their own clothes, rather than hospital type gowns for 22 (R165, R184, R58, R86, R133, R46, R51, R59, R56, R63, R15, R98, R67, R124, R54, R158, R23, R99, R158, R13, R176, R16) residents, b.) Assist residents in maintaining and enhancing his or her quality of life, by providing equal access to quality care regardless of diagnosis and severity of condition for 3 (R58, R133,R165) residents reviewed for resident rights. Findings include: 6/4/2024 10:47 AM surveyor observed nine residents in the dining area/activity room, sitting in their wheelchair, wearing clothes, appear clean, hair combed, and music playing. 6/4/2024 10:53 AM R165 observed in bed, wearing gown, breakfast tray on bedside table. 6/4/2024 11:05 AM R184 in bed lying down, wearing gown. 06/4/24 11:12pm V20 (Activity Director) states that she has been working for the facility for about 5 and a half months. V20 states that the third floor has their own different calendar being it is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-07 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure four (R43, R53, R131, R135) residents had access to the call light system in a total sample of 35 residents reviewed. Findings include: On 6/4/24 at 11:55 AM, surveyor observed R43 lying in bed watching television. Surveyor observed R43's call light clipped to the edge of the mattress on the left side dangling to the floor. Surveyor asked R43 to get the call light. R43 made slight movements attempting to find the call light and then stated I can't reach it. I don't see it. Surveyor asked R43 what the purpose of the call light is. R43 responded I use it to call if I need to be changed. On 6/4/24 at 12:05 PM, surveyor asked V38 (Certified Nursing Assistant) to come to R43's room to observe the call light placement. V38 stated R43 could not reach the call light because it was dangling to the floor. V38 stated I clipped it to the bed and put it on R43's stomach. R43 moves around a lot. R43 is not independent. R43 needs assistance. R43…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observations, interviews, and review of records the facility failed to follow policy to accurately account residents' narcotic medication for 2 out of 6 medication carts for a total of 11 medication carts reviewed for controlled substance or narcotic storage accuracy. These failures have the potential to affect R12 and R95 narcotic medication improperly accounted. B. Based on observations, interviews, and review of records the facility failed to follow policy on labeling and dating insulin vials opened for residents use. Failed to ensure tuberculin vials stored in the refrigeration are not expired. Failed to maintain medication cart free from expired house stock medication. And failed to ensure medication for topical use are in proximity to supplement taken by residents orally. Failure applies to 2 out of 3 medication rooms for a total of 5 medication room. And 2 out of 6 medication carts for a total of 11 medication cart reviewed for medication storage and labelling. These failures have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record reviews, the facility failed to accurately complete Minimum Data Set (MDS) assessments using the CMS-specified Resident Assessment Instrument (RAI) process for 2 (R59, R133) residents reviewed for resident assessment in a sample of 35. Findings include: 06/04/24 11:09 AM observed R59 lying in bed, wearing a gown, yellow non-skid socks, observed toothless. R59 states that she manages to eat without any teeth, R59 states that she eats really slow and R59 states that she must take her time because sometimes she struggles. R59's dental hygiene encounter form dated 5/8/2024, documents in part: complete oral cancer screening with normal findings, edentulous swab. R59's MDS (minimum Data set) Section L for annual comprehensive assessment (10/17/2023) no documentation of R59's accurate dental status. R133's physician order set documents in part: R133 admitted to hospice 02/03/2024. R133's MDS (minimum Data set) Section O for annual comprehensive assessment (05/13/2024) no documentation of R133's accurate hospice care status. 6/6/24 at 12:05 PM V45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer three residents with newly evident or possible serious mental disorders to the appropriate state-designated authority for review. This failure affects three residents (R73, R125, R166) reviewed for PASSR (Preadmission Screen and Resident Review) in a total sample of 35 residents. Findings include: R73 face sheet printed 6/6/24, indicates R73 has diagnoses that include but are not limited to psychotic disorder with delusions due to known physiological condition, onset date 11/7/2023; depression, onset date 11/7/2023; anxiety disorder, onset date 11/7/2023. R73 Illinois PASRR Level I Form Preadmission Screening and Resident Review, 10/30/2023, documents in part: Level I Outcome: No Level II Required - No SMI/ID/RC. Rationale: The Level I screen indicates that a PASRR disability is not present because of the following reason: There is no evidence of a PASRR condition of an intellectual/developmental disability or a serious behavioral health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On 06/06/2024 at 11:41AM, surveyor located inside of R37's room and observes R37's bed in a high position, R37's bed observed to not be in the lowest position. R37 observed in a supine position with head of bed at 45 degrees. R37's bed observed in a high position that reaches surveyor's mid upper thigh measuring approximately 2 feet, 8 inches in height. R37 states she is not sure why her bed is positioned so high. R37 states she doesn't want to fall again because she fell in the facility sometime last year and broke her knee cap. R37 states she is still healing from her injuries. On 06/04/2024 at 11:45AM, surveyor makes V9 (Licensed Practical Nurse/LPN) aware of R37's bed being in a high position. V9 located inside of R37's room and observes R37's bed position and states R37's bed should not be this high. V9 observed operating R37's bed and lowering R37's bed to the lowest position. R37's bed is now in a position that reaches the bottom of surveyor's kneecap measuring approximately 1 feet, 6 inches in height.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observations, interviews, and review of records the facility failed to follow policy to accurately account residents' narcotic medication for 2 out of 6 medication carts for a total of 11 medication carts reviewed for controlled substance or narcotic storage accuracy. These failures have the potential to affect R12 and R95 narcotic medication improperly accounted. B. Based on observations, interviews, and review of records the facility failed to follow policy on labeling and dating insulin vials opened for residents use. Failed to ensure tuberculin vials stored in the refrigeration are not expired. Failed to maintain medication cart free from expired house stock medication. And failed to ensure medication for topical use are in proximity to supplement taken by residents orally. Failure applies to 2 out of 3 medication rooms for a total of 5 medication room. And 2 out of 6 medication carts for a total of 11 medication cart reviewed for medication storage and labelling. These failures have the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to administer the right medication as ordered and failed to administer intended medication dose as ordered per policy. There were 28 (twenty-eight) opportunities with 3 errors resulting in 10.71% (percent) error rate. This applies to 2 (two) residents (R118 and R68) of 8 (eight) residents observed for medication administration. These failures have the potential to affect 2 residents (R118 and R68) in receiving the right medicine and the right dose as ordered by physician. Findings include: On 6/4/2024 at 1:58 PM, during medication administration observation with V9 (Licensed Practical Nurse). Medication of R118 Deep Sea Nostril Spray administered 1 spray to left nostril and Artificial Tears eye drop administered 1 drop to the left eye. Review on R118's physician order, documents that Sodium Chloride Nasal Spray instructed to be administered one (1) application in both nostrils and Artificial Tears eye drop instructed to be administered two (2) drops in both eyes. On 6/4/2024 at 2:05 PM, during medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff and family follow recommended isolation guidelines consistent with current standard of practices to prevent cross contamination for 3 of 4 residents (R499, R500, R168,) observed for infection control in the sample of 35. Findings include: On 06/04/2024 at 10:59AM surveyor observed R500 room with enhanced barrier sign on door and precaution set-up outside of room. On 06/04/2024 at 11:30AM surveyor observed V5 and V6 without PPE.V6 observed applying specialized device to R500 left foot. On 06/04/2024 at 11:48AM surveyor observed R499 room with contact isolation sign on door and precaution set-up outside of room. On 06/04/2024 at 11:50AM surveyor observed R499 family member enter R499 room with PPE/personal protective equipment on and exited room with same PPE. Family member walked down the hall to talk to staff with gown on. Family member stopped to talk to surveyor with PPE gown on. Family member observed touching linen cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-07 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow their hot food policy by failing to provide hot food to one (R172) of 5 residents in a sample of 35 reviewed. Findings include: R172 is a [AGE] year-old individual whose current face sheet documents R172's medical conditions to include but not limited to: methicillin resistant staphylococcus aureus infection as the cause of diseases classified elsewhere, urinary tract infection, site not specified, strain of right quadriceps muscle, fascia and tendon, subsequent encounter, effusion, left knee. R172's Brief Interview for Mental Status (BIMS) dated [DATE], documents R172's BIMS as 15/15, indicating he has intact cognitive abilities. 06/04/2024 at 1:00am The last food cart reached the fourth floor, and the last tray was tested by V35 at 1:14 with surveyor observing. The carrots and cabbage tested at 112 degrees F. V35 stated all the hot food should be at least 135 degrees when it reaches the units so the residents can enjoy warm food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a cognitively impaired resident's pain management regimen was followed in accordance with physician's orders as the resident was not assessed for pain consistently. This failure affects one (R2) resident out of three residents reviewed for pain management. Findings include: R2's face sheet dated 04/17/2024 documents that R2 is a [AGE] year-old female with diagnoses not limited to: nondisplaced intertrochanteric fracture of right femur, subsequent encounter for closed fracture with routine healing, encounter for other orthopedic aftercare, muscle weakness, dementia, history of falling, pain in right knee. R2's MDS (Minimum Data Set), dated 03/27/2024, shows R2 is rarely/never understood and cognitive impaired. On 04/17/24 at 11:35 AM V39 (R2's Power of Attorney/POA) states that she would inquire about R2's right leg swelling to the nurses on duties each day she was there, and the nurses would respond to her that R2 has arthritis. V39 states…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that a resident who depends on staff's assistance for their ADL (Activities of Daily Living) care and grooming receive skin care and grooming. This affects one resident (R1) out of 3 residents reviewed for ADL care and grooming. Findings include: R1's face sheet shows diagnoses to include but are not limited to Sleep Apnea, Morbid Obesity, History of Falling, and Osteoarthritis. On 11/13/23 at 10:40am, R1 was observed in bed with dry scaly skin on the lower legs with visible dried particles from the feet on the white bedsheet. R1's face had dried secretions. At 11:45am, R1 was in the same condition. At this time, V5 (CNA/Certified Nurse Assistant) was notified and asked if R1's feet and legs look like they were wiped or cleaned in the past several days. V5 stated I haven't been here for almost a month, and I was off the weekend. They (staff) were supposed to wash and clean her feet and apply some lotion. I will clean her up. V3 (RN/Registered Nurse) stated We need a male staff to join us to move her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure that sexual abuse allegation was reported to State Agency (SA) immediately or no later than 2 hours after the allegation is made. This failure resulted in the allegation not being reported timely. The findings include: R2's health record documented admission date of 1/30/2023 with diagnoses not limited to spastic hemiplegic cerebral palsy, post-traumatic stress disorder, insomnia, acute embolism, and thrombosis of unspecified deep veins of unspecified lower extremity, generalized anxiety disorder, personal history of other venous thrombosis and embolism, other cerebral palsy, paraplegia, unspecified asthma. R2's MDS (Minimum Data Set) dated 8/8/2023 showed that R2 was cognitively intact. R2 needed extensive assistance with bed mobility, transfer, toilet use and personal hygiene, limited assistance with dressing and supervision with eating. On 10/10/23 at 11:09 am observed R2 sitting on wheelchair, alert, and oriented x (times) 4, verbally responsive. Appears clean, well groomed, pleasant. R2 stated that she has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure disposal of expired food items and follow proper cleaning and sanitation practices for the kitchen and dishes. This failure has the potential to affect 192 residents residing in the facility receiving meals from the kitchen. Findings include: On 4/25/23, surveyor observed a container of Lobster Base, expire date 10/14/22, in the refrigerator and 2 packages of hamburger buns, 60 total, good thru date 4/22/2023, in the dry storage. On 4/25/23, surveyor observed kitchen staff using the dishwashing machine to clean dishes. Surveyor observed the final rinse gauge reading between 160-170 degrees. V9 (Maintenance Director) stated the final rinse gauge should read between 180-190 degrees. With V9 and V20 (Food Service Director/Diet Tech), surveyor observed 3 temperature test strips go through the dishwashing machine. All 3 test strips did not indicate, by turning black in color, the dishwashing machine was reaching the correct temperature of above 180 degrees. V9 stuck a kitchen thermometer in the water basin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-28 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed dispose of garbage and refuse properly. This failure has the potential to affect 195 residents residing in the facility. Findings include: On 4/25/23, surveyor observed 7 dumpsters overflowing with trash, lids not completely closed. Surveyor observed food particles and debris on the ground. Surveyor observed one trash bag on the ground next to a dumpster. On 4/26/23 at 4:15 PM, V20 (Food Service Director/Diet Tech) stated the dumpster lids were not supposed to be open and they should not have been overflowing with garbage. They should have been securely closed. V20 stated because the lids were open the dumpsters could have attracted rats. V20 stated there should not have been food or garbage bags on the ground. All garbage should have been in the dumpster with a tight lid. On 4/27/23 at 10:21 AM, V24 (Housekeeping/Laundry Director) stated dumpster lids are not supposed to be left open and the dumpsters should not be overflowing for general infection control, it's not good for the environment, and so trash doesn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-28 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and review of records the facility failed as follows: Failed to properly position resident resulting to failure of giving the right dose to 1 resident (R5) during medication administration. Failed to follow guidelines for giving medication beyond scheduled time to residents. And failed to follow policy to account 2 residents (R133 and R146) controlled substance or narcotic for 2 out of 6 carts reviewed. These failures has the potential to affect residents on 3rd and 6th floors and 1 resident (R133) for a total of 85 residents to receive proper pharmaceutical services. Findings include: During medication administration review with V10 (Licensed Practical Nurse), on 04/26/2023 at 07:50 AM. V10 prepared medication Contulose 10 GM / 15 ML by pouring it in a medication cup for R5. V10 while standing on the ride side of R5 started pouring the medicine on the medication cup while R5's head was in a low position without any elevation. R5 head was not elevated at all resting on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and records review, the facility failed to follow their infection prevention and control program by failing to (a)date oxygen tubbing for two (R23, R168) of four residents reviewed in a sample of 35 resident. This deficiency has to the potential to affect two of four residents reviewed, (b)failed to follow policy related to cleaning between used blood pressure equipment used by 3 residents (R5, R49, R143 and R25) reviewed during medication administration. Findings Include: On 4/25/2023 at 11:30am, R23 was observed laying in bed with oxygen running via nasal cannula at O2 two liters per minute/ LPM. R23's oxygen tubbing was observed to have no date indicating when it was last changed or ehen it should be changed next. R23's medical diagnosis includes but not limited to: chronic obstructive pulmonary disease(COPD)with(acute) exacerbation, Acute respiratory failure with hypercapnia, Single subsegmental pulmonary embolism without acute cor pulmonale. R23's physician orders include but not limited to: Dated 02/24/2023 and 03/07/2023 documents: O2 2LPM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop an individualized care plan for 1 resident (R333) on a high-risk medication out of 35 reviewed for care plans. Findings include: On 4/27/23 surveyor asked for R333 anticoagulant care plan. V25(MDS Coordinator) submitted an anticoagulant care plan for R333 with date initiated and created on is 4/27/2023. Surveyor asked V25 why did the care plan have todays date on it. V25 replied V25 created the care plan today. R333 did not have a care plan for anticoagulant use. On 4/27/23 at 12:40 PM, V25 stated R333 was not care planned for anticoagulant therapy. R333 should have been care planned for anticoagulant use. I put it in today because it's really important. I know the severity. V25 stated the purpose of the care plan is to make sure the services that the resident is receiving is carried out with the IDT (Interdisciplinary Team). Anticoagulants are high risk medications. High risk medications should be care planned to prevent the resident from experiencing risk factors of the medication. Risk factors of anticoagulant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and review of records the facility failed to maintain bed side rails in safe and stable working condition to a resident with left sided weakness that is using right side rail for bed mobility to change position for 1 resident (R83) out of 4 for a total sample of 35 reviewed for accidents and hazards. This failure has the potential to affect 1 resident (R83) in maintaining safety, free from hazards and prevention of accidents. Findings include: R83 is [AGE] years old during review, initially admitted on [DATE] with medical diagnosis of Hemiplegia and Hemiparesis following Intracranial Hemorrhage affecting left dominant side. That means R83 has right side strength to use for his activity of daily living (ADL) due to left side weakness. R83's brief interview of mental status dated 02/14/2023 was 15 that means R83 cognition is intact. R83's bed mobility that includes how R83 moves to and from lying position needs supervision without assistance. On 04/26/2023 at 10:33 AM. R83 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and review of records the facility failed to follow medication labeling of opened insulin for 2 out of 6 medication carts for 3 residents (R82, R147 and R168). Failed to ensure medication cart is free from expired insulin and insulin for resident that was already discharged . These failures have the potential to affect 3 residents (R82, R147 and R168) in managing diabetes via insulin administrations. Findings include: On [DATE] at 11:19 AM. Medication cart review with V17 (Licensed Practical Nurse). The following insulins were found inside medication cart, it was placed on a single semitransparent container: R147's two insulin vials Lantus insulin vial with marker written on the vial as follows: open [DATE] expires [DATE] and another Lantus insulin vial marker not dated. R168's Insulin Lispro pen written open date [DATE] expires [DATE] Lantus pen and insulin Glargine pen both not dated. And a resident that was already discharged Humulin pen not dated. V17 said, Yes, some of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-28 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility failed to follow their policy to ensure call lights are answered as soon as possible due to defective call light functioning for 1 (R38) out of 10 residents reviewed for call lights in a sample of 36. Findings include: On 04/25/23 at 10:47 AM surveyor observed call light within reach of R38 but call light was not working when R38 pushed the button. On 04/25/2023 at 10:48 AM, R38 stated that no one has come into the room since 8AM. R38 stated that she pushed the button at 8:15 AM but no one has come in. 04/25/23 10:49 AM, surveyor observed R38 pushed the button and noticed her call light was not going on and not alarming at the nurse's station. On 04/25/2023 at 10:50 surveyor called V5 (Licensed Practical Nurse) to R38's room to see if R38's call light is working. V5 checked R38's call light and stated that it is not working and that she will notify maintenance. On 04/27/2023 at 10:34 AM, V9 (Maintenance Director) stated, he is in charge of maintaining the functioning status of call lights. It is an everyday job. Every day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-05-20 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility failed to follow policy as it relates to emergency food plan and did not have any (or enough) food resources to adequately manage and execute its food nutrition in the event of an emergency. These failures have the potential to affect 190 residents in the facility who is receiving an oral diet. Findings include: On 05/17/2022 at 10:52 AM. V3 (Dietary Supervisor) during initial tour in dry storage room. V3 was asked related to food and water supply for residents and staff in case of emergency. V3 pointed to an empty shelving without food and water supply. V3 said, This is the area that we store food and water in case of emergency. As you can see, we don't have any but was planning to put supplies in there. And since you guys came, we became busy and was unable to do it. V3 was then asked facility procedure to provide food and water to residents and staff in case of emergency. V3 did not replied. Emergency Preparedness Policy related to food and water supply dated 2021 in part reads: Supplies will be maintained to safely serve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-05-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow multiple policies related to the following: Food storage area not maintained in clean sanitary condition, did not check dishwasher machine as required resulting to not reaching desired temperature, labeling of opened food and discarding food that are beyond best used by date, follow First-In-First-Out with evaporated can milk, perform hand hygiene before performing food preparation and after touching high touched area while performing food preparation, maintaining food sanitation by placing cheese sandwiches on stove platform without barriers and maintaining equipment (thermometer) clean when testing food temperatures. These failures have the potential to affect 190 residents in the facility who is receiving an oral diet. Findings include: On 05/17/2022 at 10:52 AM. V3 (Dietary Supervisor) during initial tour the following concerns are seen: At the food preparation area, garbage container about half filled garbage without lid was left unattended. Inside walk-in freezer environment was dirty. Garbage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-20 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to complete the annual and quarterly Minimum Data Set (MDS) assessments using the CMS-specified Resident Assessment Instrument (RAI) process within the regulatory timeframes for 4 (R4, R5, R6, R28 ) of 5 residents reviewed for resident assessment in a sample of 35. Findings include: On 5/20/22 at 11:37 AM, record reviews of the following MDS assessments revealed: - R5's Quarterly MDS assessment with assessment reference date (ARD) of 4/12/22 completed, locked and accepted on 5/16/22. - R28's Annual MDS assessment with ARD of 4/26/22 was completed on 5/16/22; locked and accepted on 5/19/22. - R4's Quarterly MDS assessment with ARD of 4/11/22 was completed, locked and accepted on 5/16/22. - R6's Annual MDS assessment with ARD of 4/12/22 was completed, locked and accepted on 5/16/22. Chapter 2 of the RAI manual pages 16-17 titled RAI OBRA-required Assessment Summary indicates that Annual and Quarterly MDS assessments should be completed no later than 14 days from the ARD. On 05/20/2022 at 01:28 PM. V8 (MDS Coordinator) stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and records review the facility failed to follow their Smoking Policy and properly assess residents for safe smoking and supervise residents for proper storage of smoking materials. This has the potential to affect 5 of 5 residents (R166, R201, R84, R156, R97) reviewed for smoking material safe storage and smoking risk assessment. Findings include: 05/18/22 10:33 AM, R84 was observed in his room lay watching TV. On R84's bed side table was observed 10 cigarette tubes/filters, and in R84's dresser were two cartons containing 250 tubes each. On the bed side table was 1 pound of the good stuff premium pipe tobacco menthol, a lighter and a cigarette making machine labeled; Top-O Matic Warning label on the machine said, extended injector is very sharp, to avoid serious cuts or lacerations, keep fingers away from tobacco chamber. R84 said R84 makes cigarettes all the time in R84's room and staff are aware. R84 said the cigarette making equipment and the cigarettes are always on R84's dresser. R84 said no-one has asked or told R84 not to make cigarettes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to (a) properly discard expired medications on expiration dates that could potentially affect all 45 residents residing on the 6th floor; (b) properly date opened multi-dose inhalers, multi-dose insulin pens, and eye drops for 5 residents (R31, R37, R69, R84, R88); and (c) ensure opened multi-dose insulin pens were stored to prevent the potential for cross contamination for 8 residents (R84, R191, R66, R185, R159, R10, R88, R178) from four of six medication carts inspected for medication storage and labeling. Findings include: On 5/18/22 at 10:50 AM, inspected 6 South medication cart with V12 (Licensed Practical Nurse). The following were noted: - R31's Albuterol Sulfate inhaler without the date opened on the label. - R37's Albuterol Sulfate inhaler without the date opened on the label. - R69's Spiriva 18mcg inhaler without the date opened on the label. V12 stated all insulin pens, insulin vials, and inhalers should be dated when opened. At 11:31 AM, inspected 5 South medication cart with V13 (Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-05-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility failed to follow policy in maintaining urinary catheter drainage bag free from possible contamination by leaving it on the floor without any barrier. And failed to ensure isolation precaution signage was posted for 2 of 2 resident (R127 and R463) reviewed for infection control and prevention. These deficient practice has potential to affect 1 resident (R127) for recurrent urinary tract infection and 30 residents residing on the facility's fifth floor. Findings include: On 05/17/2022 at 12:46 PM. R127 was seen on bed alert and verbally responsive. R127 was on his bed with catheter bag about 80% full. Inside was yellow to beige color urine on the floor without any barrier between the floor and the drainage bag. V9 (Registered Nurse) stated that R127 always take it out if it is attached. Further stated that urinary catheter bag needs to be place inside a bag and not to place it on the floor to prevent infection. R127 was [AGE] years old with medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-05-20 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review the facility failed to follow the facility policy on COVID-19 testing for 2 staff with waivers and 2 partially vaccinated, V32 (Certified Nursing Assistant/CNA), V33(CNA), V7 (Dietary Aide), and V10 (Licensed Practical Nurse/LPN) without the required testing. These failures have the potential to affect 193 residents for contacting COVID-19 infections. Findings include: On 5/17/2022 at 11:00am, V1 (Vice President/VP of Operation) and V11 (Regional Nurse Consultant) said that there were two staff members with waivers and two staff members who were partially vaccinated. V1 and V11 said that four staff members were out after testing positive for COVID-19. V1 said that there were no residents who were positive for COVID-19. On 5/20/2022 at 11:55 am, V2 said there were seven staff members positive for COVID-19 and off duty as follows: V24 (Infection Preventionist) V26- (Human resources-HR) V27-Director of Nursing V28-(MDS) V29-(Food Services Director) V30-(LPN) V31-LPN Staff with waivers: V32-CNA V33-CNA Staff partially vaccinated V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-20 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents being discontinued from skilled therapy received both Medicare notices of non-coverage for the skilled therapy for 5 of 5 (R182, R175, R154, R200, R263) residents reviewed for non-coverage of Medicare services in the sample of 35 residents. The findings include: On 05/19/22 at 01:20 PM, V1 (Vice President of Operations) provided the federal form 10123 for R154, R263, R200, R182 and R175. Informed V1 that a list of residents was to be provided and the surveyor chooses the residents. V1 stated he just gave the last 5 residents that were given notices. The Federal form 10055 form was not presented for the 5 residents. At 1:40 PM, V15 (Social Service Director) stated she only knows of the Federal form 10123. V15 stated she has been here for 1 year. The notices are labeled Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNF ABN) federal form 10055 and the Notice of Medicare Non-Coverage (NOMNC) federal form 10123. The federal form 10123 documents that skilled services will end on the date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure one resident (R193), considered at risk for abuse, remain free from abuse in the sample of 35 residents reviewed. Findings included: R193 is a [AGE] year-old, admitted to facility on 04/23/22 with diagnosis including, but not limited to, aftercare following joint replacement surgery; other acute postprocedural pain. Minimum Data Set (MDS) shows R193's Brief Interview for Mental Status (BIMS) 13 out of 15 indicting 193's cognition is preserved. R193's care plan documents R193 may be at risk for potential abuse related to mental and emotional challenges and documents interventions to be implemented such as: Explain care tasks step by step to ensure resident understands. If R193 is increasingly upset or agitated during care, ensure resident is safe. Politely excuse yourself and then report situation to supervisor and re-approach resident with assistance or alternative staff. Report any unusual behavior or incident to supervisor. Utilize behavior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to recognize and to internally report a potential abuse for one resident (R193) in the sample of 35 residents reviewed. This failure has the potential to allow abuse to continue, by preventing the facility from investigating and intervening to stop the abuse. Findings included: R193 is a [AGE] year-old, admitted to facility on 04/23/22 with diagnosis including, but not limited to, aftercare following joint replacement surgery; other acute postprocedural pain. Minimum Data Set (MDS) shows R193's Brief Interview for Mental Status (BIMS) 13 out of 15 indicting 193's cognition is preserved. R193's care plan documents R193 may be at risk for potential abuse related to mental and emotional challenges and documents interventions to be implemented such as: Explain care tasks step by step to ensure resident understands. If R193 is increasingly upset or agitated during care, ensure resident is safe. Politely excuse yourself and then report situation to supervisor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-20 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to follow CMS's RAI guidelines on significant change in status assessment (SCSA) by not performing SCSA assessment for within 14 days after admission to hospice of 1 of 1 resident (R32) reviewed for resident assessment. This failure has the potential to affect 1 resident (R32) in receiving incorrect assessment that corelates to care of resident. Findings include: R32 was [AGE] years old, with medical diagnosis Malignant Melanoma and Transient Cerebral Ischemic Attack. Per Hospice admission Record, R32 was admitted on [DATE]. R32 order reads: 7/12/2021 admitted to hospice. And MDS comprehensive assessment significant change in status assessment (SCSA) was dated 8/7/2021. 21 days after hospice admission and 19 days after physician ordered date. On 05/17/2022 at 01:56 PM. V8, MDS Coordinator, said, Yes, significant change assessment was done late because it should have been done within 14 days when R32 was admitted to hospice. I understand that when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to develop a comprehensive resident centered care plan with goals and interventions for 1 (R185) of 2 residents reviewed for respiratory care in a sample of 35. Findings include: On 5/18/22 at 10:21 AM, R185 lying in bed alert and able to verbalize needs. Oxygen on at 2 liters per minute via nasal cannula. R185 stated, I have trouble breathing sometimes. I have COPD (Chronic Obstructive Pulmonary Disease) and sleep apnea. I use the oxygen most of the time to help me breath better. R185's electronic health record (EHR) indicates an initial admission date of 11/12/2011. R185 has listed diagnoses not limited to COPD, sleep apnea, and heart failure. R185's physician order sheet (POS) reads, O2 per nasal cannula to keep SpO2 >90% with revision date of 9/23/21. R185's Minimum Data Set (MDS) with assessment reference date (ARD) of 4/9/22 shows R185 is cognitively intact. Review of R185's comprehensive care plan does not include care areas addressing respiratory care for R185's COPD, sleep apnea, and oxygen use with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-20 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to discuss preference for code status upon admission for a resident who wants to be resuscitated, and instead documented code status as Do Not Resuscitate (DNR) in the resident profile. This failure affects one resident (R94) out of 35 residents reviewed and has the potential to prevent cardiopulmonary resuscitation to be provided to R94 in an event of cardiac or pulmonary arrest. Findings included: Surveyor reviewed R94's medical record on [DATE] and R94's electronic face sheet documented code status Do Not Resuscitate/DNR. R94's DNR form uploaded in the electronic chart documents conflicting information by having the Section B: Full Treatment checked and the Section A: DNR box checked. Physician Order shows a DNR order. R94's care plan documents R 94 is a full code and reads: R94 is a FULL CODE - If R94 becomes unresponsive, CALL FOR HELP IMMEDIATELY and begin Basic Life Support sequence. Date Initiated: [DATE] On [DATE] at 03:15 PM V2 (Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to provide documentation to support the use of the anti-psychotic medications in dementia residents, failed to have documentation on the type of psychosis being treated and failed to provide documentation of non-pharmacological interventions prior and during the use of the anti-psychotic medications and failed to follow their psychotropic policy for 2 (R133, R156) of 2 dementia residents reviewed for anti-psychotic medication in the sample of 35 residents. The finding include: On 5/17/22 at 12 noon, R156 was sound asleep in the bed. On 5/18/22 at 10:10 AM, R156 is sound asleep. At 1:30 PM, V25 (Certified Nurse Aide/CNA) was assisting R156 with dressing as he laid in the bed. V25 stated since the medication change, R156 does sleep a lot more. Review of the May 2022 Physician Order Sheet and the Medication Administration Record (MAR) documents R156 is taking 50 milligrams twice a day (9 am, 5 pm) of Seroquel and 100 milligrams (mg) of Seroquel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-05-20 · tag F0914 — isolated
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and record review the facility failed to follow policy related privacy and dignity by not providing privacy curtain to 2 residents (R326 and R126) living in a single room. These failures have the potential to affect 2 residents on maintaining their respective privacy (R326 and R126) in a sample of 35 residents. Findings include: On 05/18/2022 at 11:32 AM. With V10 (Licensed Practical Nurse) inside R326 and R126 room two beds are seen. First bed near the door and second bed near the window where R126 was resting. There was no privacy curtain in the middle of both beds to provide privacy. Only a single curtain on the right side of R326 near the door. V10 was asked to extend that curtain, and it reached only the foot of R326 bed. Curtain was unable to provide privacy to both R326 and R126 bed. V10 then said that without the middle curtain, it will not provide privacy for resident when staff are performing care. V10 said, In general when nursing staff performs bedside care, like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$202,448 in federal fines across 4 penalties.

  • $57,855 — penalty dated 2026-05-21
  • $46,560 — penalty dated 2025-12-31
  • $54,665 — penalty dated 2025-04-23
  • $43,368 — penalty dated 2024-04-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA 3 of 5Clark ManorChicago, IL

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF26%since 10/06/2023
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF60%since 10/06/2023
OAKWAY OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 10/06/2023
CIBC BANK USAOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 10/31/2025
FULLERTON SNF PROPERTY HOLDINGS LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 10/06/2023
SHABAT, MENACHEMIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2023
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2023
DIHIANSAN, LOUISEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2023
IYENGAR, RAJESHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/06/2023
ROTH & CO, LLPOrganizationADP OF THE SNFsince 10/06/2023

CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.5M
Net patient revenuemost recent cost report
-18.7%
Operating marginrevenue minus expenses
$4.2M
Related-party expense23% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 6%Other / private 18%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.2M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$347per resident / day
operating cost
$10,559per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145510. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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