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Bella Terra Bloomingdale

165 South Bloomingdale Road, Bloomingdale, IL 60108 · For profit - Limited Liability company · 166 certified beds · (630) 980-8700 Medicare & Medicaid certified

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Flagged for abuse3 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$10,358 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has 3 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,358 in federal fines (most recent 2025-08-04)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1 Tiffany Pointe · (630) 828-6821 · Call to confirm hours
Pharmacy
121 E Lake St · (800) 746-7287 · Call to confirm hours
Grocery
166 E Lake St · (630) 924-0900 · Call to confirm hours
Park
(630) 529-3650 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.6%13.4%15.4%better
Long-stay residents who lose too much weight3.2%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.3%1.5%2.0%better
Long-stay residents with depressive symptoms98.4%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.1%3.3%better
Long-stay residents whose ability to walk worsened11.2%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.6%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine97.9%91.8%95.3%typical
Long-stay residents with pressure ulcers4.7%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control31.7%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.3%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.3%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine77.1%63.1%79.4%typical
Short-stay residents rehospitalized after admission26.0%26.1%22.6%worse
Short-stay residents with an outpatient ER visit18.5%13.9%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 221 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.8%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
79.3%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 79.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.8%CMS range 45.2–55.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 9.1–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge79.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge82.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge75.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.6–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
0.70
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.53
Total nurse hours/ resident / day
0.84
RN hoursweekends
49.5%
Total nursing turnover
38.5%
RN turnover

How full it usually is: this home is certified for 166 beds and averages 97.0 residents a day — about 58% occupied, or roughly 69 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.61 on weekdays — 8% thinner on weekends. RN hours go from 0.91 to 0.84 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-02-28)
6
at the previous standard inspection (2024-03-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2026-06-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a resident from abuse. This failure resulted in R1 experiencing a broken arm after R2 struck R1 with a plate cover. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 5. The findings include:The facility's Abuse Report Initial Form dated May 22, 2025, at 7:45 PM, by V1 (Administrator) showed On May 22, 2026, RN (Registered Nurse), [V8 (RN)], reported to Administrator, [V1], that resident [R1], reported to him that his roommate, [R2], hit him on the arm with the plate lid from his meal tray. Residents were immediately separated and [R2] was placed on one-to-one supervision. Upon assessment, [R1] was noted with a small abrasion to his left wrist, no other injuries noted. [R1] is not in pain, is in stable condition and not in distress. Attending physician, [V12 (R1's Physician)], and sister of resident were notified. Final report to follow. The facility's Abuse Report Final Form dated May 28, 2026, at 4:00 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to safely transfer a resident with a mechanical lift. This failure resulted in R1 sustaining a closed fracture of the distal end of his right femur and requiring surgery.This applies to 1 of 4 residents (R1) reviewed for transfers.The findings include: R1's EMR (Electronic Medical Record) showed R1 admitted to the facility on [DATE] with multiple diagnoses, including hemiplegia and hemiparesis related to cerebral infarction affecting his left side, spinal stenosis, general weakness, decreased mobility, polyneuropathy, and contractures to his lower extremities. R1's care plan with a review date of 6/18/2025 said R1 had a self-care deficit with his activities of daily living and required physical assistance of two-staff members. R1's care plan said he was dependent on bed mobility and transfers and required the use of a mechanical lift.On 8/02/2025 at 10:20 AM, R1 was in bed. R1's legs were severely contracted. R1's left lower leg was hyperextended in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident was transferred in a safe manner for 1 of 3 residents (R1) reviewed for accidents in the sample of 9. This failure resulted in R1 receiving stitches to a left leg laceration. This past noncompliance occurred from 6/3/25 to 6/9/25.The findings include: The facility's initial incident report sent to IDPH (Illinois Department of Public Health) showed R1 sustained a laceration to her left lower extremity on 6/3/25 at approximately 11:15 AM. The report showed R1 was provided first aid and orders were obtained to send R1 to the local hospital emergency department. The report showed R1 left the facility with paramedics at around 1:06 PM the same day. R1's face sheet printed on 7/10/25 showed a [AGE] year-old female admitted on [DATE]. The face sheet showed diagnoses including but not limited to heart failure, cataracts, left foot drop, hypertension, venous insufficiency, and polyneuropathy. R1's facility assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-04-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely transfer a resident in a mechanical lift, failed to safely reposition a resident in bed, and failed to safely position a resident in bed to prevent from sliding out of bed for two of 22 residents (R21, R6) reviewed for safety and supervision in the sample of 22. This failure resulted in R21 obtaining an extensive hematoma to her forehead. The findings include: 1. R21's Order Summary report dated 4/25/23 shows R21 was admitted to the facility on [DATE] with diagnoses including hemiplegia, cerebral infarction, diabetes mellitus 2, aphasia, gastrostomy status, dysphagia, major depressive disorder, and contracture. R21's Care Plan initiated 9/13/22 shows R21 has an ADL (Activities of daily living) self-care performance deficit and impaired mobility related to stroke. Interventions initiated 9/13/22 shows R21 requires total assistance of two staff participation to reposition and turn in bed. R21 requires total assistance of two staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-26 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain timely diagnostic imaging. This applies to 1 of 3 residents (R1) reviewed for diagnostic imaging in the sample of 7. The findings include:R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnoses including hydronephrosis, hypertension, type 2 diabetes mellitus, diabetic foot ulcer, venous insufficiency, and congestive heart failure. R1's Order Listing Report showed an order dated February 6, 2026, for Right duplex scan, veins, extremity, unilateral/limited study. Sent for imaging February 6, 2026. One time only related to venous insufficiency. R1's Radiology Results Report dated February 13, 2026, at 5:33 PM, showed Examination Date: February 9, 2026. Reported Dated February 13, 2026, 5:33 PM. On March 24, 2026, at 3:12 PM, V2 (DON/Director of Nursing) said the facility did not receive R1's diagnostic imaging results until February 13, 2026. V2 said she reached out to the diagnostic imaging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medications as ordered by the physician and as scheduled in the EMR (Electronic Medical Record). This applies to 5 of 16 residents (R1, R2, R3, R13, R15) reviewed for quality of care in the sample of 16. The findings include: 1. On May 21, 2025 at 11:26 AM, R1 was sitting in his room. R1 said on May 17, 2025 the day shift nurse left at approximately 3:00 PM, and the evening shift nurse did not arrive at the facility until 5:45 PM. R1 said he was upset because he did not receive his Velphoro (Phosphorous binder) or his carvedilol (cardiac medication) at 5:00 PM. R1 said, I receive dialysis, and I need to take the Velphoro when I eat to absorb any extra phosphorous. If I don't receive it with my meal, then it doesn't do any good. We were served dinner at 5:00 PM that night and I didn't get my Velphoro. It is just upsetting because management knew [V6] (RN-Registered Nurse) was going to be late, and they didn't bother to get anyone else to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer insulin as ordered by the physician. This applies to 4 of 16 residents (R1, R2, R3, R4) reviewed for quality of care in the sample of 16. The findings include: 1. On May 21, 2025 at 11:26 AM, R1 was sitting in his room. R1 said on May 17, 2025 the day shift nurse left at approximately 3:00 PM, and the evening shift nurse did not arrive at the facility until 5:45 PM. R1 said he was upset because he did not receive his medications on time and no facility staff were asked to fill the void left by V6's (RN-Registered Nurse) [NAME] arrival. R1 said dinner was served at 5:00 PM on May 17, 2025. The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE] with multiple diagnoses including, COPD (Chronic Obstructive Pulmonary Disease), dependence on renal dialysis, chronic kidney disease, type 2 diabetes, bilateral vitreous hemorrhage, heart failure, hypertension, and heart disease. R1's MDS (Minimum Data Set) dated April 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-22 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the administration failed to provide oversight and leadership to ensure resident nursing care assignments were revised due to a change in staffing to ensure residents received nursing care and medications as ordered by the physician. This applies to 16 of 16 residents (R1- R16) reviewed for quality of care and administration in the sample of 16. The findings include: On May 21, 2025 at 9:52 AM, V4 (Staffing Coordinator) reviewed the facility's Daily Schedule dated Saturday, May 17, 2025 and the resident room assignments for that day. V4 said day shift nurses and CNAs (Certified Nursing Assistants) work the day shift from 7:00 AM to 3:00 PM, evening shift from 3:00 PM to 11:00 PM, and night shift from 11:00 PM to 7:00 AM. V4 continued to say five nurses (V7, V9, V10, V13, and V14) worked on the day shift on May 17, 2025. V4 said V7 (LPN-Licensed Practical Nurse) worked a double shift that day and continued to work the entirety of the evening shift until 11:20 PM. V4 said any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-28 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow and serve the posted menu for residents. This applies to all 18 residents (R8, R11, R18, R14, R41, R54, R55, R57, R59, R62, R70, R76, R82, R96, R357, R360, R361, R362) who receive non-vegetarian mechanical soft and puree regular diets, and 1 resident (R22) who receives a vegetarian pureed diet from the facility kitchen. The findings include: The facility's Week-At-A-Glance menu provided on 2/25/2025 showed a roasted pork loin was to be served for lunch on Tuesday (2/25/2025). On 2/25/2025 at 12:00 PM, V11 (Dietary Server) said the menu's main entree for lunch was roasted pork loin. At 12:30 PM R14 was served mechanical soft beef, not pork. V11 said residents with a mechanical soft diet were being served beef but could have pork. V11 said she was unsure why mechanical beef was prepared instead of pork. V11 said the pork loin was soft enough to be served for residents with a mechanical soft diet. V26 (Dietary Server) said the dietary department was not provided with the facility's updated list of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow its respiratory testing policy for the management of its COVID-19 outbreak. The facility also failed to follow infection control practices for residents on transmission-based and enhanced-barrier precautions and failed to thoroughly disinfect glucometers. This applies to 13 of 13 residents (R23, R53, R307, R96, R32, R359, R103, R358, R48, R157, R26, R21, and R98) reviewed for infection control in a sample of 31. The findings include: 1. On 2/25/2025 at 9:30 AM, the facility's main entrance had signage indicating that the facility had a COVID-19 outbreak and the transmission rate for respiratory infections was high in the facility's county. On 2/25/2025 at 11:25 AM, V5 (Infection Preventionist/IP Nurse) said the facility's COVID-19 outbreak started on 2/22/2025. V5 said the facility had three cases of confirmed facility COVID-19 cases. V5 said R96 and R307 tested positive on 2/22/2025, and R23 had just now tested positive. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to repair a resident's bed. This applies to 1 out of 3 (R103) residents reviewed for environment in a sample of 31. The findings include: On 2/25/2025 at 10:50 AM, R103 was in bed. R103 said her bed's footbard was broken. R103 said an unidentified male staff member assessed her bed in the morning and showed her that the inner side (facing her feet) of the footboard's plastic cover was detached and broken. R103 said she asked the staff member to fix it but was unsure when it would be fixed. The loose plastic cover remained hanging on the footboard. Then V9 (Agency Certified Nurse Assistant/CNA) entered R103's room and assessed the footboard's broken plastic cover. V9 said she would complete a maintenance work order request. On 2/26/2025 at 9:00 AM, R103 said her bed was still not fixed and she was unsure why. On 2/27/2025 at 8:20 AM, R103 was in bed. R103's footboard had an exposed electric connector. R103 said the plastic cover fell off completely overnight and the staff placed it up against the wall. R103 said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide residents with grooming and incontinent/hygeine care for residents who require assistance with ADLs (Activities of Daily Living) This applies to 3 of 3 residents (R14, R43, and R46) reviewed for ADL cares in a sample of 31. The Findings include: 1. R14 is a [AGE] year-old male admitted with severe cognitive impairment as per the Minimum Data Set (MDS) dated [DATE]. The MDS also documents that R14 is dependent on shower/bath and toileting hygiene and requires substantial/maximal assistance with personal hygiene. On 02/25/25 at 10:24 AM, R14 was observed in his bed with long, dirty fingernails with a black substance underneath the nail tip and a broken right middle fingernail. On 02/25/25 at 10:29 AM, V17 (Staffing Coordinator/Certified Nursing Assistant/CNA) stated that the CNAs are supposed to clean and trim R14's fingernails. On 2/26/25 at 12:20 PM, V2 (Director of Nursing/DON) stated that the CNAs or nurses can provide nail…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure blood glucose testing was performed as accurately as possible and failed to follow up on resident concerns with characteristics of urinary output. This applies to 4 of 4 residents (R26, R96, R98, R157) reviewed for quality of nursing care in a sample of 31. The findings include: 1. On 2/26/25 at 11:47 AM, V16 (Agency RN) wiped R26's index finger her right hand with an alcohol pad and pricked the finger with a lancet and squeezed R26's finger. Instead of using a gauze, V16 wiped away the first drop of blood with an alcohol wipe without it letting it dry. Then she squeezed R26's finger a second time and tested the second drop of blood. The glucometer machine read R26's blood glucose as 583 MG/DL. On 2/26/25 at 12:30 PM, V16 went back to R26 and rechecked her blood sugar. V16 again wiped R26's ring finger of her left hand with an alcohol pad and pricked the finger with a lancet and squeezed it. V16 wiped away the first drop of blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement care plan interventions to prevent falls for residents with recent histories of falls. This applies to 2 of 2 residents reviewed (R14, R100) for fall and injury in a sample of 31. The findings include: 1. R100's admission Record showed he admitted to the facility on [DATE] with multiple diagnoses including nontraumatic intracerebral hemorrhage, hemiplegia and hemiparesis afftecting the left side, adjustment disorder, insominia, encephalitis, encephalomyelitis, impaired cognition, and muscle weakness. R100's fall care plan said he was at high risk for falls. The care plan included the following interventions Bed/Chair alarm to alert staff when resident attempts to get out of bed unassisted so staff can assist resident and prevent fall initiated on 12/14/2025 and Please provide me with wing mattress whenever available initiated on 1/17/2025. On 2/25/2025 at 10:05 AM, R100 was in bed on a regular mattress. R100 did not have a wing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to to ensure urinary catheter tubing and drainage bags were positiond in a manner to prevent infection. This applies to 3 out of 4 (R358, R96, and R95) residents reviewed for urinary catheters in a sample of 31. The findings include: 1. On 2/26/2025 at 10:40 AM, R358 was in bed and he was wearing pants. R358's urinary catheter drainage tubing came out from underneath the waistband of his pants, and then was over his pants (above the level of his bladder). R358's catheter drainage bag had been placed on top of his bed and the tubing and drainage bag contained urine. V7 (Certified Nurse Assistant/CNA) said she would provide catheter care to R358. R358's catheter tubing securement device was ripped and detached from the tubing and the tubing was not secured. After V7 completed R358's care, she again brought his catheter tubing up from his front waistband and then over his pants. R358's care plan said he required the use of a Foley catheter for acute urinary retention related to hydronephrosis and benign prostatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to report a Resident fall (caused by an improper transfer) to licensed staff before assisting the Resident up from the floor, failed to transfer residents using gait belts, and failed to ensure resident tranfer status was clearly communicated. This applies to 5 out of 5 residents (R1-R5) reviewed for accidents. The findings include: 1. R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE] with multiple diagnoses including post-operative care for a lumbar L3-5 transforaminal spinal fusion surgery with complications of wound infection and dehiscence, spinal stenosis of the lumbar region with neurogenic claudication, neuropathy, abnormalities of gait and mobility, difficulty walking, and unsteadiness on feet. R1's MDS (Minimum Data Set) dated 11/30/2024 showed R1 was dependent on staff for toilet transfers. R1's hospital records dated 12/12/2024 said The patient .presents with right leg pain and numbness which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide showers in accordance with the facility schedule and policy for residents identified as needing assistance with showers. This applies to 5 of 5 residents (R1, R2, R3, R7, R8) reviewed for showers/baths in the sample of 8. The findings include: V1 (Administrator) and V2 (Director of Nursing) were requested to provide all shower documentation for the past 30 days for R1, R2, R3, R7, and R8. 1. The EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnoses, including chronic diastolic congestive heart failure, chronic kidney disease stage 3B, dry eye syndrome, type 2 diabetes without complication, malignant neoplasm of the prostrate, other obstructive and reflux uropathy and dementia, unspecified. R1's MDS (Minimum Data Set), dated August 1, 2024, showed moderate cognitive impairment and required assistance with ADLs (Activities of Daily Living), including substantial assistance with oral hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not follow their policy for Urinary Catheter Care and failed to document the assessment of symptoms for residents with indwelling urinary catheters who developed UTIs (Urinary Tract Infections) This applies to 3 of 4 residents (R1, R2 and R8) reviewed for indwelling urinary catheter care and UTI in the sample of 8. The findings include: 1. R2's EMR (Electronic Medical Record) showed R2 was admitted to the facility on [DATE], and discharged from the facility on October 8, 2024. R2 was admitted with multiple diagnoses: metabolic encephalopathy, unspecified psychosis, type 2 diabetes with chronic kidney disease, neuromuscular dysfunction of the bladder, unspecified dementia, pressure ulcer to the ankle, and acute and chronic respiratory failure. R2's MDS (Minimum Data Set) dated September 24, 2024, showed R2 was moderately cognitively impaired, and required assistance with ADLs (Activities of daily Living) including substantial assistance with eating, oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide feeding assistance for a resident with a dysphagia diagnosis, requiring 1 to 1 feeding assistance. This applies to 1 of 4 (R1) residents reviewed for feeding assistance reviewed for safety supervision in the sample of 7. The findings include: On 10/2/2024 at 12:18PM, R1 was observed at lunch with a mechanical soft tray and thickened liquids in front of him. R1 was observed reaching for and drinking the thickened liquids on the tray. V6 Activity Director was observed sitting at the end of the lunch table R1 was eating at. On 10/2/2024 at 12:20PM, V6 said she was not qualified to feed residents. On 10/2/2024 at 12:15PM, V5 Certified Nursing Assistant (CNA) said R1 had refused lunch. V5 said she left [R1's] tray in front of him at the lunch table. On 10/2/2024 at 1:39PM, V2 Director of Nursing (DON) said resident's requiring 1:1 feeding assistance should be helped by a CNA, nurse, or speech therapy. V2 said a tray should not be left in front of a resident requiring 1:1 feeding assistance without staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-02 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow dietary orders for a resident. This applies to 1 of 4 (R1) residents reviewed for special diets in the sample of 7. The findings include: On 10/2/2024 at 10:49AM, R1 was observed sitting up in his chair near the nursing station with thickened water in his hand taking sips. R1 was alert awake and looking around the hallway. R1 took a couple small sips of the water and asked his nurse V4 Licensed Practical Nurse (LPN) for cold water. V4 returned with cold water for the resident and handed him what appeared to be thickened water. V4 took a couple sips from the new cup. No thin liquids were observed. On 10/2/2024 at 10:49AM, V4 stated she gave [R1] thickened liquids. On 10/2/2024 at 11:11PM, V11 Speech Therapist (ST) said [R1] was evaluated by him on 9/24/2024. V11 said [R1's] hospital video swallow from the week prior (9/16/2024) did not show aspiration, however, [R1] was coughing on honey thick liquids during his evaluation of the resident at the facility. V11 said [R1] was kept on thickened liquids due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the legal representative of a cognitively impaired resident was fully informed regarding the use of psychotropic medications. This applies to 1 of 4 residents (R1) reviewed for psychotropic medications. The findings include: The EMR (Electronic Medical Record) showed R1 is [AGE] years old, with diagnoses that included but not limited to unspecified focal traumatic brain injury, insomnia, major depressive disorder, recurrent severe without psychotic features, anxiety disorder, epileptic seizures related to external causes, not intractable, without status epilepticus, encounter for gastrostomy, catatonic disorder, spondylosis with myelopathy to the cervical region, Vitamin D deficiency, Parkinsonism, quadriplegia, hypertension, and unspecified tremor. The MDS (Minimum Data Set), dated 3/12/2024, showed R1 was moderately impaired with cognition with a BIMS (Brief Interview Mental Status) score of 12/15. The neuropsychology…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide incontinence care to a resident that needs extensive assistance for activities of daily of livings (ADL's) for 1 of 9 residents (R17) reviewed for ADL's in the sample of 19. The findings include: R17's facility assessment, dated 1/12/24, shows R17 is cognitively intact (answer questions with nodding). The same assessment shows R17 is dependent with staff with ADL care, and is always incontinent of bowel and bladder functions. On 3/18/24 at 10:23 am, a strong urine odor was coming from R17. When asked if he was wet, R17 nodded- (yes). V8 (Certified Nursing Assistant- CNA) said she has not provided care with R17 since 7AM because she does not know how to care for R17. V8 stated, (R17) was supposed to be checked and changed and he is soaked now. V7 (CNA) came to the room and assisted V8 to provide incontinence care. R17's incontinent pad was heavily saturated with urine that soaked through to the bed linens. On 3/18/24 at 1 PM, V2 (Director of Nursing) said R17 is check and change, due to him being a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide prescription glasses to a resident to maintain vision for 1 of 1 resident (R35) reviewed for vision services in the sample of 19. The findings include: R35's resident assessment, dated 2/29/24, shows R35 has no cognitive impairments. R35's vision is adequate with glasses. A document entitled Patient Encounter, dated 9/13/23, shows, NH (nursing home) requested comprehensive exam for (R35's) eye. The same document included eye examination results with eye glasses prescription showing R35 was in need of glasses. On 3/18/24 at 9:57 AM, R35 said she has been waiting for her prescription glasses. R35 said she had her eye exam last year (September 2023) to replace her missing glasses. R35 said she needed her glasses when reading, watching TV, or to just be able to see. R35 said no one has updated her regarding her glasses. On 3/19/24 at 10:10 AM, V9 (Social Services) said he just started last month. On 2/7/24, a careplan meeting was done with R35 and her family. V9 stated Right away, (R35's) family informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat pressure injuries by not ensuring pressure relieving devices/ interventions were in place for a resident with a pressure injury. This applies to 1 of 6 residents (R63) reviewed for pressure injuries in a sample of 19. The findings include: 1. R63's Care Plan, date 11/13/23, states (R63) has a Stage 3 pressure ulcer (injury) to her sacrum related to Dehydration, Disease Process, history of ulcers and immobility. The interventions include: Apply gel chair cushion to wheelchair and check air mattress is functioning properly every shift and PRN (as needed). R63's Progress Notes, dated 11/13/23, state, The patient has a pressure injury. Recommend ongoing pressure reduction and turning/repositioning precautions per protocol, including pressure reduction to the heels and all bony prominences. All prevention measures were discussed with the staff at the time of the visit. The resident is incontinent of bowel and bladder. Use appropriate moisture barrier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure fall interventions were in place for a resident with a history of falls. This applies to 1 of 19 residents (R7) reviewed for safety in the sample of 19. The findings include: R7's face sheet shows she is a [AGE] year old female, with diagnoses including spinal stenosis, weakness, history of falling, osteoporosis, history of left femur fracture, and abnormalities of gait and mobility. R7's current care plan, dated through March 2024, documents she is a high risk for falls related to generalized weakness, cognitively impaired, and poor safety awareness R7's interventions include a low bed, red star sign located outside of her room and please make sure that my call light is within reach. On 3/18/24 at 9:44 AM, a red star was on located outside of R7's room. She was lying in a low bed. She said she had some falls. Her call light cord was wrapped under the right upper side of the metal bed frame. This surveyor asked, Where's your call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide fortified supplements for a resident with significant weight loss. This applies to 1 of 8 residents (R47) reviewed for weight loss in the sample of 19. The findings include: R47's Physician Order Sheets dated through March 2024, shows orders for house supplement three times a day, fortified cereal with breakfast, fortified pudding with lunch, and fortified pudding with dinner. R47's Dietary Progress note, dated 2/15/24, documents she is a [AGE] year old female with diagnoses including Parkinson's, dementia, depression, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. R47's current weight of 104.6 lb (pounds), BMI (Body Mass Index) classified as underweight for height and age. R47 with 13.8 pound weight loss in one month and 25.8 lb since 9/1/23 .POA (Power of Attorney) notified and nursing of significant weight loss. Started on appetite stimulant on 2/9/24, resident continue to note she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications as ordered (at ordered times) There were 32 opportunities with 3 errors resulting in a 9.32% error rate. This applies to 2 of 4 residents (R66, R7) observed in the medication pass. The findings include: 1. On 3/18/24 at 10:40 AM, V4 (Registered Nurse-RN) was preparing R66's morning medications. R66's medications included gabapentin 100 mg three times a day (milligrams) and sertraline 100 mg twice a day. R66's Medication Administration Record, dated March 2024, shows orders to administer at 9:00 AM, gabepentin 100 mg three times a day for neuropathy pain, and Sertraline 100 mg every morning and at bedtime for mood stabilization. 2. On 3/18/24 at 10:48 AM, V4 was preparing R7's morning medications. R7's medications included metoprolol 50 mg. R7's Medication Administration Record, dated March 2024, shows orders to administer at 9:00 AM, metoprolol 25 mg twice at day for hypertension. On 3/19/24 at 11:24 AM, V5 (Licensed Practical Nurse/LPN) said medications should be given at the scheduled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to separate COVID-19 positive and COVID-19 negative residents to prevent the transmission of COVID-19 when the residents shared the same room, and failed to ensure staff wear PPE (Personal Protective Equipment) when entering a COVID-19 positive room. This applies to 6 of 27 residents (R1, R2, R8- R11) reviewed for COVID-19 infection. The findings include: 1. R2's face sheet (11/7/23) showed the following diagnoses of COVID-19, Type 2 Diabetes Mellitus, and unspecified systolic congestive heart failure. R2's MDS (Minimum Data Set), dated 9/28/23, shows R2's cognition is intact. R2 tested positive for COVID-19 on 10/30/23. On 11/7/23 at 12:06 PM, R2's room door had a contact and droplet sign and a PPE (Protective Personal Equipment) bin with surgical masks, N95 masks, face shields, and gowns outside the room. R2 was in bed and her call light was on. V6 (Certified Nurse Assistant/CNA) entered the room without full PPE; she had a mask covering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess, supervise, and implement safety measures for a resident who voiced homicidal and suicidal threats for 1 of 1 resident (R2) reviewed for safety and supervison in the sample of 6. The findings include: R2's Face Sheet shows she admitted to the facility on [DATE], with diagnoses of: dementia, anxiety, and depression, and discharged from the facility on 10/19/23. R2's Medication Administration Record shows since admission, she was refusing to take her ordered medication of: Mirtazapine (anti-depressant), buspirone (anti-anxiety), sertraline (anti-depressant) and divalproex (bi-polar). R2's Nursing Notes, dated 10/17/23 at 8:23 PM, shows, This writer was informed by assigned nurse aide that the patient that she was taking care of hit her with the tv remote control, hitting her on her left lower jaw DON (Director of Nursing)/ADON (Assistant Director of Nursing) made aware On 11/1/23 at 10:00 AM, R1 said he was walking down the hallway and heard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident was administered the correct medication for 1 of 4 residents (R1) reviewed for medication administration in the sample of 5. The findings include: On 11/1/23 at 10:00 AM, R1 said the other day, he received a yellow capsule around lunch time that was given to him by V6 (Licensed Practical Nurse). R1 said he usually takes hydralazine (pink tablet) around lunch time. R1 said he brought the medication back to V6, and told her it was not his. On 11/1/23 at 10:42 AM, V6 said she prepared R1 and R6's medication at the same time, since they both were in the dining room for lunch. V6 said she prepared a hydralazine (pink tablet) for R1 and a gabapentin (yellow capsule) for R6. V6 said she set R1's medication on the table next to him, and when she was walking to give R6 his medication, R1 came up to her and said the medication given to him was not his. V6 said she accidentally gave R1 R6's medication. On 11/1/23 at 11:30 AM, V2 (Director of Nursing) said nurses should always verify who the resident is before giving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-26 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient staff to meet the care needs of the residents. This failure has the potential to affect all 100 residents in the facility. The findings include: The Resident Census and Conditions of Residents form dated April 24, 2023, showed the facility census as 100 residents. 1. R21's Order Summary Report dated 4/25/23 shows she was admitted to the facility on [DATE] with diagnoses including hemiplegia, aphasia, gastrostomy status, dysphagia, contracture, and major depressive disorder. R21's MDS dated [DATE] shows R21 requires total assistance for bed mobility, toilet use, and personal hygiene. R21 is always incontinent of bowel and bladder. R21's Care Plan initiated on 7/2/21 shows R21 is at risk of oral/dental health problems related to poor oral hygiene. Inability to care for self, needs assistance with oral hygiene. On 4/24/23 at 9:58 AM, R21 was lying in bed. R21 was nonverbal. There was saliva coming out of R21's left side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to sanitize and store dish ware to prevent cross contamination. This failure has the potential to affect all 100 residents in the facility. The findings include: The Resident Census and Conditions of Residents form dated April 24, 2023, showed the facility census as 100 residents. On April 24, 2023, at 9:30 AM, V14 (Kitchen Aide) unloaded a tray of clean dishware from the dishwasher. V14 was not wearing gloves. V14 immediately walked over to the sink, rinsed off a tray of dirty pans, and loaded the tray off dirty pans into the dishwasher. While the tray of pans was in the dishwasher, V14 unloaded dirty dishes from a cart by the sink. V14 wore no gloves. Without washing his hands or wearing gloves, V14 then emptied the clean pans from the dishwasher. On April 24, 2023, at 9:34 AM, a large metal scoop was lying in a container of dried oatmeal. On April 24, 2023, at 9:35 AM, V14 (Kitchen Aide) placed a tray of dirty dishes into the dishwasher. V14 wore no gloves. Once the dishwasher stopped, V14 emptied the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) assistance for residents' requiring extensive assistance for seven of 22 residents (R21, R50, R26, R90, R8, R37, R356) reviewed for ADL assistance in the sample of 22. The findings include: 1. R21's Order Summary Report dated 4/25/23 shows she was admitted to the facility on [DATE] with diagnoses including hemiplegia, aphasia, gastrostomy status, dysphagia, contracture, and major depressive disorder. R21's MDS (Minimum Data Set) dated 2/9/23 shows R21 requires total assistance for bed mobility, toilet use, and personal hygiene. R21 is always incontinent of bowel and bladder. R21's Care Plan initiated on 7/2/21 shows R21 is at risk of oral/dental health problems related to poor oral hygiene. Inability to care for self, needs assistance with oral hygiene. Interventions initiated on 12/16/21 include R21 will be provided mouth care as per ADL (Activities of Daily Living) personal hygiene and provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications requiring refrigeration were stored in a refrigerator with a working thermometer. This applies to 4 of 4 (R46, R44, R84, R41) residents reviewed for pharmacy services in the sample of 22. The findings include: On 4/26/2023 at 10:15AM, the medication room on the old town unit was observed with V22 (Registered Nurse/RN). The medium-sized medication refrigerator sitting on the floor labeled B had no thermometer inside of it. The small medication storage refrigerator above refrigerator B had a thermometer inside of it, reading 58 degrees. On 4/26/2023 at 10:15AM, V22 said she did not see a thermometer inside of the refrigerator. V22 said the night nurse checks the refrigerator temperatures and documents them on the temperature log. On 4/26/2023 at 10:17AM, V3 (Assistant Director of Nursing/ADON) said he did not see a thermometer in the lower medication refrigerator labeled B. V3 said there should be a thermometer in the refrigerator. V3 said the night nurse should be checking the refrigerator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow recipes when preparing pureed foods to ensure food palatability and nutritive value for 5 of 5 residents (R17, R64, R73, R74, R202) reviewed for pureed diets in the sample of 22. The findings include: The facility's pureed diet list dated April 24, 2023, showed R17, R64, R73, R74, and R202 received pureed diets. The facility's lunch menu dated April 24, 2023, showed pot roast, buttered egg noodles, green peas, dinner rolls, and chocolate brownies were to be served for lunch. On April 24, 2023, at 9:55 AM, V13 (Cook) was preparing to pureed foods lunch. V13 stated she was preparing purees for eleven residents. The facility's pureed peas recipe printed April 24, 2023, showed peas and powdered thickener were to be pureed together to make pureed peas. The recipe showed no documentation of water being added to the mixture to make the puree. On April 24, 2023, at 10:00 AM, V13 (Cook) added 11, 4-ounce scoops of cooked peas to the food processor and began to puree the peas. V13 stopped the food processor and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to change gloves and perform hand hygiene during incontinence care for two of 22 residents (R50, R21) reviewed for infection control in the sample of 22. The findings include: 1. R21's Order Summary Report dated 4/25/23 shows she was admitted to the facility on [DATE] with diagnoses including hemiplegia, aphasia, gastrotomy status, dysphagia, major depressive disorder, and left knee contracture. R21's MDS (Minimum Data Set) dated 2/9/23 shows R21 is always incontinent of bowel and bladder. On 4/24/23 at 11:37 AM, V4 (Certified Nursing Assistant/CNA) performed incontinence care to R21. V4 unfastened R21's incontinence brief. There was dark stool noted to R21's front peri area.V4 wiped R21's front peri area, touched R21's pillows, and R21's body to help her roll to her side. V4 began wiping the stool from R21's buttocks. R21's nurse came into her room to place a dressing onto R21's abdomen. V4 touched R21's body to lay her back on her back so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-26 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen and offer COVID-19 vaccines/boosters to 4 of 5 residents (R18, R27, R47, R84) reviewed for immunizations in the sample of 22. The findings include: 1. R18's admission Record showed R18 was admitted to the facility on [DATE]. R18's Immunization Record printed April 25, 2023, showed R18 received her last COVID booster vaccine on May 20, 2022. R18's record showed no documentation that R18 was screened for or offered a COVID-19 booster while in the facility. 2. R27's admission Record showed R27 was admitted to the facility on [DATE]. R27's Immunization Record printed April 25, 2023, showed R27 received her last COVID vaccine on August 18, 2021. R27's record showed R27 was not screened for or offered a COVID-19 booster until April 25, 2023. 3. R47's admission Record showed R47 was admitted to the facility on [DATE]. R47's Immunization Record printed April 25, 2023, showed R47 received her last COVID vaccine on May 8, 2021. R47's record showed R47 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were treated in a dignified manner. This applies to 2 of 22 (R63, R76) residents reviewed for dignity in the sample of 22. The findings include: 1. R63 is a [AGE] year-old female resident who resides at the facility. R63's Minimum Data Set (MDS) section C shows R63 with a BIMS score of 15, cognitively intact. On 4/24/2023 at 11:21 AM, R63 said on 4/22/2023 from approximately 5:30 PM until 8:45 PM she was left in her stool and urine while sitting up in her chair. R63 said she asked staff to change her, but staff were too busy to get to her in a timely manner. R63 said when she was finally changed, R63 had urine and feces on her shirt and her shirt needed to be changed. R63 said she was upset by having to wait to get her brief changed and didn't like being left in feces and urine. On 4/25/2023 at 1:54PM, V17 (Certified Nursing Assistant/CNA) said residents should be toileted or changed every two hours. V17 said if a resident is soiled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain and clarify a resident's advance directives. This applies to 1 of 22 (R9) reviewed for advanced directives in the sample of 22. The findings include: R9's admission Record form shows R9 being admitted to the facility on [DATE]. On 4/25/2023 at 12:43 PM, R9's code status was not listed in the facility's computer charting system. On 4/25/2023 at 1:52 PM, V19 (Director of Social Services) said a resident's advance directives and power of attorney should be addressed upon admission by nursing or social services. On 4/25/2023 R9's Order Summary Report dated 4/25/2023 did not show an active code status order. On 4/26/2023 at 1:44 PM, V16 (Registered Nurse/RN) said R9's code status was not listed in the computer. V16 said there was no POLST form for R9 scanned into the computer. On 4/26/2023 at 9:00 AM, V1 (Administrator) said R9's code status was not clarified with R9's family until the evening of 4/25/2023. V1 said a resident's code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-26 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record reviewed, the facility failed to provide a resident with privacy by not closing the window curtain during cares for 1 of 22 residents (R71) reviewed for privacy in the sample of 22. The findings include: R71's Order Summary Report shows he was admitted to the facility on [DATE] with diagnoses including Gilbert Syndrome, unspecified intellectual disabilities, malignant neoplasm of thyroid gland, depression, pressure injuries, dementia, osteomyelitis, and anxiety disorder. On 4/24/23 at 1:41 PM, V7 (Wound Care Nurse) provided wound care for R71 with the assistance of V8 (Certified Nursing Assistant/CNA). R71 was lying on his left side. R71's buttocks was exposed to his window. There was a white truck outside of R71's window. There was a gentleman sitting in his white truck outside of R71's window. R71's buttocks was visible through the window. On 4/25/23 at 11:32 AM, V6 (CNA) said curtains in residents' room should be closed to provided privacy for the residents. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to cleanse a resident's perineal area in a manner to prevent urinary tract infections for one of ten residents (R60) reviewed for urinary tract infections in the sample of 22. The findings include: R60's Order Summary Report dated 4/25/23 shows R60 was admitted to the facility on [DATE] with diagnoses including heart disease, major depressive disorder, macular degeneration, chronic kidney disease, dementia, excoriation disorder, and congestive heart failure. R60's MDS (Minimum Data Set) dated 1/31/23 shows R60 is always incontinent of bowel and bladder and requires total assistance in toilet use and personal hygiene. R60's Care Plan intitiated 3/26/23 shows R60 has a urinary tract infection: Clean peri area well. Females to wipe and cleanse from front to back. On 4/24/23 at 10:38 AM, V5 (Certified Nursing Assistant/CNA) removed R60's incontinence brief. R60's incontinence brief was saturated with urine. V5 cleansed R60 buttocks area but did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor residents for weight loss for two of seven residents (R21, R2) reviewed for weight loss in the sample of 22. The findings include: 1. R21's Order Summary Report dated 10/22/19 shows she was admitted to the facility on [DATE] with diagnoses including hemiplegia, diabetes mellitus 2, aphasia, dysphasia, gastrostomy status, and major depressive disorder. An order to weigh four times weekly for weight loss every Monday, Wednesday, Friday, and Sunday was ordered on 3/2/23. R21's Care Plan initiated 8/9/21 shows R21 has enteral feedings as the primary source of nutrition due to the following conditions and risk factors: stroke, dysphagia, malnutrition, and weight loss. Monitor weights weekly. R21's Point of Care History for the last 30 days shows no weight were obtained. R21's Weights and Vitals Summary dated 4/25/23 shows R21 was weighed on 9/8/22, 10/14/22, 12/15/22, 1/18/23, and 2/21/23. R21's Nutrition Progress Notes dated 4/4/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer medication as ordered. There were 33 opportunities and 3 errors resulting in a 9.09% medications error rate. This applies to 1 of 5 residents (R301) reviewed for medication errors in the sample of 22. The findings include: On 4/25/23 at 8:15 AM, V22 (Registered Nurse/RN) administered medications to R301. V22 stated that the ordered Cod Liver Oil, Vitamin D 10 mcg and Vitamin C 100 mg were not available to be administered to R301. R301's Medication Administration Record (MAR) dated April 2023 shows that R301 has orders for Cholecalciferol (Vitamin D)10 mcg (2) tablets by mouth daily. R301 was admitted to the facility on [DATE](4 days prior). Since admission, this medication is marked as Unavailable 2x and administered 2 times. The MAR shows an order for Vitamin C 100 mg daily. This medication is marked as administered 4 times. Finally the MAR shows an order for Cod Liver Oil 1 capsule daily. This medication is marked as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,358 in federal fines across 1 penalty.

  • $10,358 — penalty dated 2025-08-04

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA 3 of 5Clark ManorChicago, IL

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 06/01/2021
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 06/01/2021
GARDEN, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST8%since 06/01/2021
NINIO, MORDECHAYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST59%since 06/01/2021
RANDON, DEBBIEIndividualW-2 MANAGING EMPLOYEEsince 06/01/2021
TBDMD IL, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/01/2021

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.4M
Net patient revenuemost recent cost report
-1.6%
Operating marginrevenue minus expenses
$207K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 23%Medicare 10%Other / private 67%

This home reported $207K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$359per resident / day
operating cost
$10,909per month
≈ monthly operating cost
$353per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145638. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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