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Clark Manor

7433 North Clark Street, Chicago, IL 60626 · For profit - Corporation · 267 certified beds · (773) 338-8778 Medicare & Medicaid certified

Call the home — (773) 338-8778 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jun 20251 actual-harm citation1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • lower-than-typical staff turnover (15% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)
  • about 22% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7464 N Clark St · (773) 381-8700 · Call to confirm hours
Pharmacy
7410 N Clark St · (773) 743-6784 · Call to confirm hours
Grocery
7364 N Clark St · (773) 733-6123 · Call to confirm hours
Park
7340 N Rogers Ave · (773) 262-5835 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.1%13.4%15.4%better
Long-stay residents who lose too much weight3.2%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.8%0.9%0.9%typical
Long-stay residents with a urinary tract infection0.1%1.5%2.0%better
Long-stay residents with depressive symptoms99.2%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.1%3.1%3.3%better
Long-stay residents whose ability to walk worsened4.7%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.5%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine99.6%91.8%95.3%typical
Long-stay residents with pressure ulcers2.5%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control10.2%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table50.4%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication7.5%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine73.9%63.1%79.4%typical
Short-stay residents rehospitalized after admission51.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit11.9%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.732.021.67typical
Long-stay outpatient ER visits per 1,000 resident days1.532.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.7%U.S. median 10.7%
Went back to hospital
0.05U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.02hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.05 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.4–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.621.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.36
LPN hours/ resident / day
1.46
Aide hours/ resident / day
2.53
Total nurse hours/ resident / day
0.69
RN hoursweekends
14.8%
Total nursing turnover
14.7%
RN turnover

How full it usually is: this home is certified for 267 beds and averages 235.0 residents a day — about 88% occupied, or roughly 32 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.53 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.46 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.37 hrs/resident/day on weekends vs 2.60 on weekdays — 9% thinner on weekends. RN hours go from 0.71 to 0.69 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 15% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-05-17)
6
at the previous standard inspection (2023-06-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 11 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · Gcited before2024-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent and protect residents from resident-to-resident physical abuse. This failure affects two (R1, R5) residents out of seven residents reviewed for abuse. As a result of this failure, R2 hit R1 in the face with a shoe on 02/28/2024 resulting in R1 sustaining a facial laceration, being sent to the hospital, and requiring four sutures; facility failed to protect R5 from physical abuse by R4. Findings includes: Facility reported incident/FRI dated 02/28/2024 documents that the facility reported an altercation between R1 and R2. FRI documents that R1 reported R2 hit R1 with a shoe. R1's face sheet dated 03/26/2024 documents that R1 is a [AGE] year-old male with diagnoses not limited to: wernicke's encephalopathy, laceration without foreign body of other part of head, subsequent encounter, dysphagia, oral phase, epilepsy, unspecified, not intractable, without status epilepticus, major depressive disorder, recurrent, severe with psychotic symptoms, other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-24 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its abuse policy and procedure. Facility employees failed to report an abuse allegation to the abuse coordinator. This failure affected one (R1) out of four residents reviewed for abuse. The Findings Include: R1's clinical records show an admission date of 3/25/25. R1's Minimum Data Set, dated [DATE] shows R1's BIMS (Brief Interview for Mental Status) score was 13 (Cognitively Intact).On 12/23/25 at 9:57 AM, R1's lying comfortably in bed noted with forgetfulness. Dry dressing noted on R1's forehead. R1 stated that Friday morning, a CNA [Certified Nursing Assistant] was mad at R1 for pressing the call light too many times, took the bed control remote and hit R1 on the forehead. R1 denied being hit on the stomach or with a wet diaper. R1 stated he called the nurse for help, but the nurse did not believe R1 when he told the nurse what happened. R1 was unable to say the names of the staff involved, but R1 described the CNA and the nurse as both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-01 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review the facility failed to maintain an effective pest control program so that the facility is free of rodents on 3 of 4 resident floors. Findings include: On 6/26/2025 at 09:52 AM, R1 stated, that she has seen mice in the room by a bed. R1 said, that since she has been residing at this facility, there have always been mice seen in the resident's rooms. R1 stated, that she was moved from another room before multiple times and each time, she saw mice in the room. R1 stated that the mice could be seen sometimes running from one resident's room to the other, mainly at night, but she seen it during the day too. On 6/26/25 R1's room was observed with mouse droppings on the floor behind the bedside cabinet and under the heat/air conditioning unit. On 6/26/2025 at 10:32 AM, Observed R3 laying in the bed, dressed, and groomed appropriately, wearing shoes in the bed. No insect or roaches noted on the bed or the clothes. R3 stated, that he has seen mice recently, in his bathroom. R3 said that the mice ran from under the bathroom door and slide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents are free from abuse for one of three residents (R1) reviewed for abuse in a total sample of four residents. Findings include: On 6.11.2025, at 12:37 PM, R1 said, R2 was screaming at me that my television was too loud. The nurse, I don't remember her name, came into my room. She said the television was not too loud. I was sitting on my bed, R2 was standing about 1 ½ feet from me. He hit me with his fist on my left cheek and part of my nose. It happened so fast; the staff couldn't have prevented it. The nurse called for help. CNAs (Certified Nursing Assistants) came and escorted R2 out of the room. As he was leaving, R2 said to me, I'm going to come back and kill you. I didn't sleep all night because of his threat. I feel great now that he isn't here in the facility. I'm okay if he comes back. I have V3's (Assistant Administrator's) phone number. V2 (DON-Director of Nursing) assessed me after the incident. I was interviewed multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure the rights of residents to be free from abuse in one of four residents (R1, R7, R8 and R10) in a sample of 10 residents. This resulted in R7 sustaining a superficial scratch to left side of face near eye. Findings include: R7 is a [AGE] year-old male with diagnoses including Parkinsonism, COPD, Schizoaffective Disorder, Diabetes 2, and Alcohol Abuse. R7 was first admitted to the facility on [DATE]. R7 has a BIMS (Brief Interview for Mental Status) score of 15/15. R7 hospital record dated 3/8/25 shows R7 sustained superficial abrasion to the left bridge of nose/near eye. No other injuries sustained in the altercation. On 3/11/25 at 2PM R7 stated yes, I had an altercation with R8 out on the smoking patio. R8 started urinating out on patio and did it on my leg. I pushed him away and he pushed my face with his hand. My glasses fell off my face and broke on the ground. He poked my eye, and I had a small scratch on my eyebrow. I went in and told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to a) ensure a residents' self-releasing seat belts (used to keep a resident positioned properly in their wheelchair) were secured in a manner which allowed the residents to freely release the belt, b) failed to complete an assessment for the need of a restraint and c) failed to code the Quick Release Belt in the MDS (Minimum Data Set) as a restraint for 1 (R1) out of 3 residents reviewed for physical restraints. Findings Include: R1 was initially admitted to the facility on [DATE] with a readmission date of 12/27/23 with diagnoses not limited to Chronic Kidney Disease, Stage 3, Nephrogenic Diabetes Insipidus, Extrapyramidal and Movement Disorders, Drug Induced Subacute Dyskinesia, Other Specified Forms of Tremor, Diabetes Insipidus, Pain In Leg, Low Back Pain, Drug Induced Secondary Parkinsonism, Schizoaffective Disorder, Bipolar Type, Unilateral Primary Osteoarthritis, Right Knee, History of Falling and Anxiety Disorder. R1's MDS (Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to ensure accuracy of wound location, failed to document a thorough wound assessment, failed to follow physician orders, failed to ensure that treatment administration is not documented when not performed and/or failed to implement care plan interventions for three of three residents (R2, R3, R4) reviewed for wound care. Findings include: On 8/14/24, IDPH (Illinois Department of Public Health) received allegations that the facility does not take wounds seriously. R3's diagnoses include dementia and xerosis cutis (abnormally dry skin). R3's (8/2/24) BIMS (Brief Interview Mental Status) states resident is rarely/never understood. R3's (8/2/24) functional assessment affirms resident is dependent on staff for ADL (Activities of Daily Living) care. R3's (8/15/24) initial skin/wound notes includes the following: right posterior knee abrasion. 4.0 x 1.0 x 0.1cm (centimeters). 100% epithelial. Periwound: intact, fragile. R3's (8/15/24) POS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have sufficient staffing on the weekend. This failure affects all 245 residents residing in the facility reviewed for lack of staff. Findings include: Review of staffing data submitted via the Payroll-Based Journal (PBJ) system revealed the facility had been triggered for weekend staffing data is excessively low. On 05/14/2024, V2 (Assistant Administrator) provided surveyor with the facility's Payroll-Based Journal (PBJ) report dated 10/01/2023 to 12/31/2023. Facility document, dated 02/01/2024, titled Facility Assessment Tool documents in part, Part 3: Facility Resources Needed to Provide Competent Support and Care for our Resident Population Every Day and During Emergencies. Plan (please list the actual plan being used in your facility, as below are examples that may not fit your facility's staffing plan and status. Please check as well that your building is compliant with Illinois' Minimum Staffing calculation). RN (Registered Nurse) or LPN (Licensed Practical Nurse) Charge Nurse: 10 for Days and Evenings, and 5 Nights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to a.) ensure food items were labeled and dated per facility policy, b.) keep food storage areas clean, c.) conduct hand washing in between handling dirty and clean plate ware/equipment, d.) thaw frozen meat under running cold water. These failures have the potential to affect all 242 residents receiving food prepared in the facility's kitchen. Findings include: On 05/14/24 at 9:33 AM, during initial kitchen tour V5 (Culinary Development Specialist) stated everything should be labeled and dated with an open and use by date. Dry good items are labeled with the received/delivery date and dated with an open and use by date once the item is opened. V5 stated there are different use by dates depending on what the item is. V5 referred to a sign posted on the outside of the walk-in refrigerator which listed different use by dates titled Visual Aid Use by Dates. On 05/14/24 at 9:40 AM, observed in the walk-in refrigerator the following: 1.) Opened gallon of Coleslaw Dressing labeled with received date 04/17/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-17 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dumpster was covered to prevent the harborage and feeding of pests, insects, and rodents. This deficient sanitation practice has the potential to affect all 245 residents who reside in the facility. Findings include: On 05/15/24 at 8:35 AM, upon entry to the facility observed one of four lids opened to the north facing dumpster outside the facility. The lid was wide open. On 05/15/24 at 12:36 PM, during observation of the outside garbage dumpsters with V24 (Visiting Food Service Manager) observed one of the four lids opened to the south facing dumpster. The lid was wide open. V24 stated the lid should be closed so that garbage does not fly out and pests do not get inside. On 05/16/24 at 11:53 AM, during observation of the outside dumpsters with V40 (Housekeeping Director) observed one of the lids to the south facing dumpster propped open with garbage and boxes. V40 stated the lid should be fully closed but it may be unavoidable if the dumpsters are completely full. The other three lids to the south…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-17 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the residents were treated with respect and dignity by not passing out meals to all residents sitting at a table at the same time. These failures affected 6 residents (R31, R36, R40, R129, R139, R205) reviewed during dining in a total sample of 35 residents. Findings include: On 05/14/24 at 12:35 PM, observed R20, R36, R129, R139, R205 sitting at the same table in the unit dining room with R20 eating lunch from R20's lunch tray unassisted. R36, R129, R139 and R205 observed sitting at the table without food in front of them watching R20 eating R20's lunch. At 12:46 PM, observed R129 receive R129's lunch tray and began to eat unassisted. At 12:49 PM, observed R205 receive R205's lunch tray and began to eat unassisted. At 12:50 PM, R36 asked surveyor where is my food? At 12:51 PM, R139 said to surveyor I'm hungry. I'm waiting. At 12:55 PM, observed R36 and R139 provided with their lunch trays and began to eat right away unassisted. On 05/14/24 at 12:44 PM, observed R31, R40, R144, and R187 sitting at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · E2024-05-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary services that are consistent with professional standards to prevent the development and worsening of pressure ulcers. The facility failed to a. follow the provider order in the prevention of pressure injury for one resident (R44), b. follow policy and manufacturer directions when adding multiple layers on low air loss mattresses for two residents (R212) and (R91) and c. provide adequate supervision for low air loss devices to prevent accidents for one resident (R158) out of a total sample of thirty-five residents. Finding include: On 05/14/24 10:00AM R91 observed in bed with a drive low air loss mattress head of bed elevated. R91 observed laying on one fitted sheet, two incontinent cloth pads and a folded flat sheet used for a draw sheet along with adult brief. On 05/16/24 11:00AM PM surveyor accompanied with V27 and V10 observed R158 lying in bed on air mattress g-tube infusing rate of 60ml/hr. Observed V27 and V10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one (R221) resident had access to call light of six residents reviewed for call lights in a sample of 35 reviewed. Findings include: Minimum Data Set, 2/21/2024, Brief Interview for Mental Status score indicates R221 has moderate cognitive impairment; does not have behavioral concerns with inattention, disorganized thinking, altered level of consciousness. Nursing-Admission/readmission UDA, 2/14/2024, call light evaluation indicates R221 is cognitively able to use the call light and is able to call for assistance by pulling the call light string with the use of the right and left finger(s), hand or arm. On 5/14/24 at 12:29 PM, observed R221 lying in bed watching television. The call light was observed clipped to the upper right corner of R221's pillow that was behind R221's head. No part of the string draped to the front of the pillow. R221's call light system consists of a string that reaches from a toggle switch located on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and records review, the facility failed to protect one (R101) resident's personal and confidential information of 6 residents reviewed for patient information protection in a sample of 35. Findings include: On 5/14/2024 at 10:02am during inspection of the medication cart on the 5th floor with V28 (Licensed Practical Nurse-LPN), V28 was observed going to the medication room and leaving her computer on, with the computer screen displaying R101's picture, medical and personal information. The computer screen was observed facing the main hallway of the unit, and it was visible to staff members and residents passing by. V28 stated she should have closed or made sure the contents of the screen were hidden and not visible to anyone (public) because that's a HIPAA (Health Insurance Portability and Accountability Act) violation. V28 stated she should have closed the computer, but since she was not going far, she didn't think she needed to close the computer. On 5/14/2024 at 12:44pm, V4 (Assistant Director of Nursing-ADON) stated computer screen needs to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new Level I screen for a resident with a known mental illness for one (R223) resident reviewed for Pre-admission Screening and Record Review (PASARR) in a sample of 35. Findings include: R223's Face sheet documents that R223 was admitted to the facility on [DATE] with diagnoses not limited to: Schizoaffective Disorder Bipolar Type. R223's Level II PASARR outcome letter documents that R223 has a short-term approval without special services dated [DATE] with an expiration date of [DATE]. R223's Level II PASARR outcome letter documents in part, This determination allows you a limited number of days in a Medicaid-certified nursing facility. The short-term approval will end on the Date Short Term Approval Ends listed on the Notice of PASRR Level II Outcome that came with this letter. If you or your care provider thinks you need to stay after that date, a nursing facility staff member must submit a new Level I screen. The new Level I screen must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician order policy for prescribed gastrostomy tube feeding rate. This failure affected one (R4) resident reviewed for tube feeding in a sample of 35. Findings Include: On 05/14/24 at 01:26 PM, observed R4 lying in bed with HOB/head of bed elevated, and tube feeding infusing. Observed 1.2-liter (L) bottle of Jevity 1.2 hung with label listing date (05/14/24) and hang time (9:00 AM). Observed tube feeding infusing at 55 milliliters (ml) per hour (hr.). On 05/14/24 at 01:57 PM, V15 (Registered Nurse) stated V15 knows R4 well and has taken care of R4 before. V15 stated V15 follows R4's tube feeding orders listed in R4's electronic health record (EHR) ordered by R4's physician. V15 stated R4 is NPO (nothing by mouth) and receives Jevity 1.2 at 55 ml/hr via gastrostomy tube. V15 stated V15 hung R4's tube feeding bottle at 9:00 AM this morning and set the rate at 55 ml/hr. On 05/14/24 at 02:00 PM, surveyor went with V15 to view R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow their policy on controlled drug count by failing to accurately count and reconcile controlled medication record/log for three (R220, R492, R211) of six residents in a sample of 35 reviewed. Findings include: R220 current face sheet documents R220 is a [AGE] year-old individual with medical diagnoses that include but not limited to: bipolar disorder, current episode mixed, severe, without psychotic features, attention-deficit hyperactivity disorder, unspecified type, generalized anxiety disorder, osteomyelitis, unspecified. R220's POS (Physician Order Sheet) documents Active 10/11/2023 - Lyrica Capsule 150 MG (Pregabalin) -Give 1 capsule by mouth two times a day for Nerve pain related to chronic pain syndrome Active 10/11/2023-clonazePAM Oral Tablet 0.5 MG (Clonazepam) -Give 1 tablet by mouth three times a day related to generalized anxiety disorder Active 04/17/2024-Adderall Oral Tablet 20 MG(Amphetamine-Dextroamphetamine) - Give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and review of records, the facility failed to protect a resident's right (R15) to be free from physical abuse and failed to address continuing abusive behaviors of a resident (R4). These failures affected 2 residents (R4 and R15) out of 5 residents (R4, R9, R10, R11, and R15) reviewed for abuse. These failures resulted to R4 requiring hospitalization for psychiatric evaluation and R15 being transferred to local hospital after sustaining skin tear on left eyebrow. Findings include: R4 is [AGE] years old, initially admitted on [DATE]. R4 has diagnoses of seizure, and schizoaffective disorder bipolar type. R4's minimum data set assessment dated [DATE] shows R4 scored 15 indicating that R4's cognition is intact. On 10/31/2023 at 11:38 AM, R4 was seen sitting in his wheelchair talking to himself. R4 agreed to talk in his room and was able to answer questions within topic. R4 stated that he sometimes has disagreements with other residents but cannot remember who those other residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and records reviewed, the facility failed to report and initiate an investigation of an injury of unknown source in the time frame required resulting in the delay of the investigation. This failure affected 1 resident (R3) out of 15 residents reviewed. Findings include: On 11/01/2023 at 1:15 pm V2 (Assistant Administrator -AADM) states R3 was sent to the hospital due to lethargy; it was the nurses and the CNAs and the supervisor who found out that she was lethargic, and R3 was sent to the hospital in the same day. On 11/01/23 at 1:17 pm V1 (Administrator) states when we were reviewing the hospital paperwork, we saw the diagnosis. The liaison updated us on the 9/8/23 about the hospital diagnosis based on the CT scan results. Based on this information received, we initiated the investigation. On 11/01/23 at 1:19 pm V2 (AADM) says Once we learned about the diagnosis on 9/8/23, we started interviewing staff to see if there was a fall. R3 was on 1:1 supervision after she came back from the hospital in April due to the fall incident. Staff said there was no fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of records, the facility failed to follow policy in discarding expired medications for 1 out of 3 residents (R4) for a total of 4 residents reviewed for insulin medication. This failure has the potential to affect 1 resident (R4) in receiving quality insulin. Findings include: R4 is [AGE] years old, initially admitted on [DATE]. R4 has medical diagnosis that include diabetes mellitus. R4's medication list includes injectable insulins and oral medication for diabetes. R4 currently has an order to check blood sugar four times every day. At the nurse's station on 8/22/2023 at 10:49 AM with V6 (Registered Nurse) medication cart was reviewed. R4's insulin (Lantus) vial was seen, and it was written as follows: Date Opened 7/23/2023 and Date Expired 8/19/2023. V6 said, Yes, that was expired. It should have been taken out of the medication cart and discarded. Expired insulin is not as effective as insulin that is not expired. The right thing to do is to take it out of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light was within reach for 1 resident (R1) out of 4 residents reviewed for call lights. Findings include: R1's diagnosis includes, but are not limited to, parkinson's disease, methicillin resistant staphylococcus aureus infection as the cause of diseases classified elsewhere, hypotension, unspecified, fracture of unspecified part of neck of right femur, subsequent encounter for closed fracture with routine healing, history of falling, dysphagia, oral phase, urinary tract infection, site not specified, vitamin d deficiency, gastro-esophageal reflux disease without esophagitis, generalized anxiety disorder, regular astigmatism, left eye, hypermetropia, bilateral, presbyopia, age-related nuclear cataract, bilateral, other hyperlipidemia, paranoid schizophrenia, other constipation, essential (primary) hypertension. R1 has a Brief Interview for Mental Status (BIMS) dated 7/20/2023 which documents that R1 has a BIMS score of 10, indicating R1 has some moderate cognitive impairments. On 8/15/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of records the facility failed to follow multiple policies related to the following: Failed to maintain ice free from outside leaks coming from sanitary source or exposed to unsanitary surface. Failed to prepare food free of contact to object that sanitation was not maintained. Failed to store fruits inside walk in cooler fruits that are without molds and discolorations to prevent possible serving to residents. Failed to label food in dry storage that are opened. Failed to follow FIFO (first-in first-out) policy on canned fruits in dry storage room These failures have the potential to affect 229 residents who is taking food by mouth in receiving quality dietary services. Findings include: On 05/30/2023 at 10:09 AM. Surveyor observed V4 (Food Service Director) inside walk in cooler, a few inches under the condenser were a bag of fries, bags of cauliflower, peas and carrots not dated. V4 stated that food items when taken out of the box should be dated. Surveyor notes at the Dry Storage room ice machine on top of the ice compartment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-02 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of records the facility failed to remove garbage in a safe and efficient manner per policy to prevent garbage from overflowing with lids to contain garbage in order to not be exposed near food. These failures have the potential to affect 229 residents who is taking food by mouth in receiving quality dietary services. Findings include: On 05/30/2023 at 10:09 AM. Surveyor observed V4 (Food Service Director) at the stove area that food where being cooked and prepared garbage bin was full of garbage that lid cannot be closed. V4 stated I will notify the staff to empty the trash. V4 was asked for the schedule when to dispose garbage near food? V4 stated, The garbage needs to be discarded. On 05/31/2023 at 9:14 AM. V6 (Regional Director for Dietary) stated, There is a schedule for when garbage is to be discarded. V6 stated sometime when dietary staff are still doing food preparation they wait to be done and dispose garbage. V6 was asked if it is proper procedure to wait until garbage overflows to discard? V6 did not reply. On 06/01/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-02 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of records the facility failed to place signs per policy for two residents (R168 and R176) who are in contact precautions for diagnosis of infectious disease. These failures have the potential to spread infection for all persons entering the room without taking proper precautions. This failure has the potential to affect all 234 residents. Findings include: On 05/30/2023 at 11:47 AM V12 (Registered Nurse) informed writer that there are two residents that are on contact isolation or on contact precautions. V12 stated, You need to use full PPE (Personal Protective Equipment) when entering rooms of R168 and R176. R168 has KPC (Klebsiella Pneumoniae) infection in his rectum and R176 has C. Diff (Clostridioides difficile) infection. At 12:20 PM, in the hallway at R168's room there was no posting or information that R168 was on contact isolation/precaution. Surveyor notes signage Enhanced Barrier Precautions that instruct Providers and Staff to use PPE. V12 was asked why the signage does not include other persons besides Providers and Staff.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-02 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of records the facility failed to address maintenance issues with the ice machine that was exposed to leakage from an unclean source. These failures have the potential to affect 229 residents who is taking receiving ice use for daily consumption. Findings include: On 05/30/2023 at 10:09 AM. Surveyor observed V4 (Food Service Director) at Dry Storage room ice machine on top of the ice compartment dripping water was passing through the lid cover. Once lid open in a sliding upward motion, water from the machine on top dripped and entered ice storage where all the ice was located. V4 stated, Yes, this ice is being used by all residents. It should not be doing that. I will inform maintenance. On 05/31/2023 at 9:14 AM. Surveyor observed V6 (Regional Director for Dietary) inside the dry storage room where the ice maker is still dripping, when opened it dripped again inside the compartment full of ice. V6 stated, I will put a sign not to use ice maker. V6 stated I already notified V21 (Maintenance Director). They should have done this yesterday.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure two medication carts were free of expired medications. This failure has the potential to effect 25 residents receiving medications from the medication cart on the 1st floor and R22 receiving insulin from the medication cart on the 3rd floor. Findings include: On 5/30/23 at 10:15 AM, surveyor observed 1st floor medication cart with V12 (Registered Nurse). Surveyor notes Melatonin 1MG tablets with best by date of 4/23. On 5/31/23 at 9:45 AM, surveyor observed 3rd floor medication cart, 2nd side, with V19 (Registered Nurse). Surveyor notes Humalog Mix 50/50 KwikPen/Insulin Lispro Protamine and Insulin Lispro 3ML, opened date 5/30/23, Manufacturer Expiration date of 4/8/2023. Surveyor notes labeling documents in part that the medication was prescribed to R22. R22 has diagnosis that include but are not limited to Type 2 Diabetes Mellitus. On 5/30/23 at 10:25 AM, V12 (Registered Nurse) stated there should not be expired medications in the medication cart. V12 state the medication is not good after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-02 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and records review, the facility failed to ensure food served was palatable, attractive, and appetizing for four (R164, R145, R57, R155) residents reviewed for food quality in a sample of 35. Findings include: On 05/30/23 at 11:30 AM, V22 (Ombudsman) stated that the main issues she usually faces at this facility is the food. V22 stated the food quality is poor at this facility. On 05/30/23 01:10 PM, R145 was observed in her room with her lunch tray on the side table, with the food uneaten. Surveyor notes honey glazed ham, seasoned roasted cabbage, braised red cabbage, dinner roll, lemon pudding, hot tea/coffee, and margarine. R145 stated the food at the facility did not taste good and even if she requested a meal alternative, it was very rare to get it. R145 stated she relies on family members to bring her food from home for her to get the nutrition she needs. R145 stated she is losing weight because the food does not taste good and sometimes, they get served very little potions. R145 stated family brought her fruits, cereals and other refreshments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-21 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow their menu and provide a nutritionally equivalent product (due to making a food substitution change) for residents on mechanically altered diets and 2-gram Na (sodium) diets. This failure has the potential to affect all 16 residents receiving pureed diets, 29 residents receiving mechanical soft diets, 2 residents receiving 2 gm Na diets and 7 residents receiving 2 gm Na/low fat/low cholesterol diets of those reviewed for food and nutrition services. Findings Include: On 09/18/22 at 11:58 AM, the following items were observed being served on the tray line for lunch service: 1 breaded chicken patty, # 8 scoop mashed potatoes, 4 oz. broccoli, 3 oz. ground breaded chicken, #10 scoop pureed breaded chicken, #8 scoop pureed broccoli, 2 oz. chicken gravy. On 09/18/22, during lunch tray line observation surveyor observed residents on mechanical soft diets receiving the following items for lunch: 3 oz. ground breaded chicken, 2 oz. chicken gravy, #8 scoop mashed potatoes, 4 oz. broccoli, 1 dinner roll, 1 slice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record review the facility failed to ensure food was served in a sanitary manner for 5 residents (R7, R25, R36, R84, R176) receiving dessert served from the kitchen and beverages served on the second-floor unit. Findings include: On 9/18/22 at 12:17 PM during the second-floor dining observation, V8 (Certified Nursing Assistant) was observed passing residents' room trays that were placed on a 3-tier uncovered rolling cart. Food trays were observed with uncovered apple pie desserts and uncovered lemonades. From 12:17 PM to 12:35 PM, surveyor observed V8 serve R36, R7, R84, R176, and R25 with uncovered apple pies and uncovered lemonades on their lunch trays. At 12:36 PM, an interview conducted with V8. V8 stated that the desserts on the food tray should be covered because germs and bugs could get into the food. V8 stated that all foods and drinks should be covered. V8 stated that if food is not covered it could get contaminated and could cause the residents to get sick. V8 stated, Normally they cover the foods. I don't know why they're not covered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly store the ice scoop and wash the portable ice coolers for the residents residing on floors 2 through 5. This deficient practice has the potential to affect all 55 residents on 2nd floor, all 49 residents on the 3rd floor, all 57 residents on the 4th floor and all 56 residents on the 5th floor that receive ice from portable coolers on the unit of those reviewed for infection control. Findings include: On 09/18/22 at 1:41 PM, surveyor observed metal ice scoop sitting on top of a portable plastic cooler containing ice in the 4th floor unit utility room. No storage bag or separate storage container observed for the ice scoop. On 09/18/22 at 1:55 PM, surveyor observed plastic ice scoop sitting on top of a portable plastic cooler containing ice in the 5th floor unit utility room. No storage bag or separate storage container observed for ice scoop. On 09/18/22 at 1:57 PM, surveyor observed plastic ice scoop sitting on top of a portable plastic cooler containing ice in the 3rd floor unit utility room. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to maintain accurate code status orders that follow a resident's (R87) POLST (Physician Orders for Life-Sustaining Treatment) form and failed to remove a resident's (R108) hospital bracelet that was not consistent with the resident's code status for 2 of 35 residents reviewed for Advanced Directives. Findings include: On [DATE] at 10:49 AM, R87 oriented to person, city and year. R87 stated [R87] would like to be resuscitated if anything happens to [R87]. At 11:45 AM, surveyor reviewed R87's POS (Physician Order Sheet) and comprehensive care plan. POS documents in part a DNR (Do Not Resuscitate) code status dated [DATE] created by V5 (Nurse). R87's comprehensive care plan initiated [DATE] documents in part that R87 is a DNR. At 11:55 AM, surveyor reviewed R87's POLST in the EMR (Electronic Medical Records). POLST signed by R87 on [DATE] documents in part that R87 wants staff to Attempt Resuscitation/CPR (Cardiopulmonary Resuscitation),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to (a) assess the removal of a resident's (R219) urinary catheter as soon as possible, (b) provide a dignity bag for a resident (R219) and (c) keep a resident's (R108) urinary catheter bag off the floor for 2 of 3 residents reviewed for catheters. Findings include: On 09/18/2022 at 10:43 AM, surveyor observed R108's urinary catheter bag laying on the floor. At 11:10 AM, surveyor proceeded to R219's room. From the hallway, surveyor could see R219's urinary catheter bag hanging from the bed frame. Urinary catheter bag was not in a privacy bag. At 4:50 PM, surveyor reviewed R219's discharge hospital records from a recent readmission. Hospital records printed 9/11/2022 4:28 PM document in part on page 7 of 7: Please evaluate for [urinary catheter] removal at NH [nursing home]. On 09/19/2022 at 2:45 PM, V14 (Nurse) stated R219 went to the bathroom and voided independently prior to recent hospitalization. At 2:57 PM, V13 (Certified Nurse Aide) stated R219 went to the bathroom and voided independently prior to recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly label an opened insulin vial for 1 (R166) out of 1 residents reviewed for insulin in a sample of 35 residents. Findings Include: On [DATE] at 11:10 AM, the 5th floor medication cart 2 was inspected with V21 (Licensed Practical Nurse). A 10ml vial of 70/30 insulin for R166 was stored in medication cart with no open date on the vial. On [DATE] at 11:10 AM, V21 (Licensed Practical Nurse) stated, insulin should have an open date written on the vial when it is opened. The open date lets you know when to discard the insulin. Insulin is only good for 28 days. Whoever opened this insulin must have forgot to put an open date on it. On [DATE] 11:25 AM, V3 (Director of Nursing) stated, insulin should be dated with an open date, so you know when to dispose of it. Insulin should be discarded 28 days after it is open. After 28 days 70/30 insulin is expired. R166 was admitted to the facility on [DATE], with diagnosis, not limited to, diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-21 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and records review, the facility failed to provide dental services for one resident (R171) reviewed for dental care, in a sample of 35 residents. Findings include: R171 is a [AGE] year-old individual admitted to the facility on [DATE]. Brief Interview for Mental Status (BIMS) dated [DATE], document R171 scored 13/15, indicating R171 has slight cognitive disability. 09/18/22 12:35 PM, R171 was observed laying down. R171 was alert and oriented to person, place, and day. R171 stated that because R171 has only two teeth remaining, R171 found it difficult to chew food, and R171 stated swallowing was hard because R171 was not able to chew food completely because of missing teeth. R171 opened R171's mouth to show R171 had only two upper teeth remaining. R171 stated that R171 would like partial or complete dentures. R171 stated having partials or full dentures would help R171 eat better and feel better. R171 stated that no one at the facility has ever offered to assist R171 with a dental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-07-17 for 21 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.9+0.1 vs chain
Health inspection 3 of 52.8+0.2 vs chain
Staffing 3 of 52.5+0.5 vs chain
Quality measures 2 of 53.3-1.3 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF50%since 01/01/2017
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF50%since 01/01/2017
FORBRIGHT BANKOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 08/22/2022
ROGERS PROPERTY HOLDINGS LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 08/30/2016
SHABAT, MENACHEMIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2017
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/30/2016
FREITAG, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/19/2017
GUPTA, VIVEKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/30/2016
MILLER COOPER & CO, LTDOrganizationADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 18 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.0M
Net patient revenuemost recent cost report
+0.3%
Operating marginrevenue minus expenses
$4.6M
Related-party expense22% of expenses
Who pays — share of resident-days
Medicaid 93%Medicare 2%Other / private 5%

About 93% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $4.6M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$233per resident / day
operating cost
$7,093per month
≈ monthly operating cost
$234per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145507. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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