Bella Terra Morton Grove
8425 Waukegan Road, Morton Grove, IL 60053 · For profit - Corporation · 211 certified beds · (847) 965-8100 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0604) — most recent Jun 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 8 actual-harm citations
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $47,223 in federal fines (most recent 2026-02-26)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.1% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.9% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 100.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.4% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 4.8% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.8% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.3% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.8% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.7% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 91.1% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.1% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.89 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.45 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 192 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 22.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.1%CMS range 34.8–52.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 8.6–14.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 22.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 27.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 12.4%CMS range 9.5–17.4 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 211 beds and averages 140.9 residents a day — about 67% occupied, or roughly 70 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 3.76 on weekdays — 6% thinner on weekends. RN hours go from 0.73 to 0.73 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 18 most serious are shown; the remaining 25 are one tap away and print in full.
- Actual harm · Gcited before2026-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure monitoring and supervision of a bedbound, high fall-risk resident on strict COVID isolation, and failed to consistently implement required fall prevention interventions. This failure affected one (R1) of four residents reviewed for safety and supervision and resulted in R1 not being visually observed or assessed for a period of over two hours and culminated in R1 being found unresponsive on the floor and pronounced deceased in the facility. Findings include:R1 is a [AGE] year-old male, admitted in the facility on [DATE] with the following diagnoses: Type 2 Diabetes Mellitus with Hyperglycemia; COVID 19; Unspecified Injury of Head, Subsequent Encounter; Encounter for Surgical Aftercare following Surgery on the Nervous System; Syncope and Collapse; and Paroxysmal Atrial Fibrillation. MDS (Minimum Data Set) dated [DATE] documented a BIMS (Brief Interview for Mental Status) score of 11 which means moderate impairment in cognition. MDS also recorded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-06-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure that a cognitively and visually impaired resident (R1) of 3 residents reviewed in the sample of 3, was treated with respect and dignity during the provision of care. This failure resulted in physical harm when two Certified Nursing Assistants (CNAs) were observed on video being physically rough with R1, including forcefully pushing the resident's head and torso down on the bed while resident was actively resisting and crying out, threatening the resident to stop screaming, and slapping the resident's face during care. Findings include:R1 is a [AGE] year old with severe cognitive impairment, visual and verbal impairments, and with diagnoses including but not limited to Alzheimer's Disease, major depressive disorder, anxiety disorder, and dementia. MDS (minimum data set) dated 5/22/25 showed R1 with severe cognitive impairment, with behaviors, and was dependent in performing activities of daily living. R1's care plan dated 5/13/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to train/monitor staff on behavior de-escalation, failed to protect a cognitively and visually impaired resident from abuse for 1 (R1) of 3 residents reviewed for abuse in the sample of 3.This failure resulted in physical and emotional harm inflicted on a vulnerable resident when two Certified Nursing Assistants (CNAs) were observed on video footage being physically rough with R1, including forceably pinning the resident's head and torso down on the bed while resident was actively resisting and crying out, threatening the resident to stop screaming, and slapping the resident's face during care. Findings include: R1 is a [AGE] year old with severe cognitive impairment, visual and verbal impairments, and with diagnoses including but not limited to Alzheimer's Disease, major depressive disorder, anxiety disorder, and dementia. MDS (minimum data set) dated 5/22/25 showed R1 with severe cognitive impairment, with behaviors, and was dependent in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY - Based on interviews and records reviewed, the facility failed to ensure fall prevention interventions were utilized to include nonskid footwear and other appropriate interventions for 1 resident (R3) and provide assistance to one resident (R2) during transfer from wheelchair to bed. R3 has a cognitive communication disorder, poor safety awareness, and impaired cognition. R2 has a history of alcohol abuse, gait disorder, and neuropathy. These failures affected two of three (R2, R3) residents reviewed for falls. These failures resulted in harm, with R2 sustaining a laceration requiring two sutures to the left eyebrow region, and R3 was admitted to the hospital for Subdural Hematoma and received 7 staples to the left occipital region. The findings include: 1. IDPH facility reported an incident for R3 states on [DATE]. The nurse on duty observed the resident standing by the bed and attempting to walk. Nurse attempted to get to the resident to prevent him from falling. Resident fell on the floor between the bed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to follow a resident care plan related to use of helmet for one (R3) of five residents reviewed for falls and injuries. This failure resulted in R3 sustaining a right subdural hematoma after a fall incident. Findings include: R3 is a [AGE] year-old female, admitted in the facility on 02/16/23 with diagnoses of Traumatic Subdural Hemorrhage without Loss of Consciousness, Subsequent Encounter; Unspecified Dementia, Unspecified Severity, without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety; Unspecified Fall Subsequent Encounter and Epidural Hemorrhage with Loss of Consciousness Status Unknown, Subsequent Encounter. According to MDS (Minimum Data Set) dated 11/10/23 under Section C, R3 has BIMS (Brief Interview of Mental Status) score of 3, which means severe cognitive impairment. R3's Fall risk evaluation notes dated 07/05/23, 07/27/23 and 01/30/24 recorded a score of 17 - 18 which means high risk for falls.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify the physician of an opened surgical wound for treatment orders. This affected one of three residents (R1) reviewed for quality of care of a surgical site. This failure resulted in R1's wound becoming infected with live insect larva and being sent to the local hospital for evaluation and treatment. Findings include: R1 face sheet show diagnosis of encounter for orthopedic aftercare following surgical amputation. Acquired absence of other left toe. On 10.29.23 at 3:07PM V4 (wound care coordinator) said she was the wound care coordinator, V4 she does initial wound assesses with measurements for new admission and readmitted residents Monday through Friday. V4 said she does the rounds with the wound doctor, input initial orders and order changes, she develops initial care plans for wounds and update the wound care plan, she completes MDS assessment for wounds. V4 said R1 had a left 5th toe amputation surgical wound upon admission. V4 said R1 was followed by the ortho (orthopedic) surgeon for orders and recommendations for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-03-31 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow its policy in using restraints and failed to prevent a physical restraint from being used for staff convenience for one resident (R140) in the sample of 31 residents reviewed for restraints. These failures resulted in psychosocial harm in that, a reasonable person would react to such physical restraint with feelings of agitation, anxiety, frustration, fearfulness, humiliation, and punishment. Findings include: On 3/28/23 at 4:43pm, Observed R140 sitting on chair with walker in front of her. The frame of the walker is tied together with the arm rest of the chair extending around the back of the chair with plastic rope. Call light is not within reach. Called V17 Agency CNA assigned to her. V17 said that she tied R140 to her walker and chair to prevent her from getting out of chair and to prevent falling. She cannot watch her because she has to give a shower to another resident. V17 added that R140's family requested it and has been doing it to prevent her from falling if no one can watch her. On 3/28/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-03-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate supervision to residents who are at high risk for fall and has history of falls. This failure caused one resident ( R117) to be hospitalized for surgery due to a fracture. The facility also failed to implement fall preventive intervention care plan. This deficiency affects 2 (R48, R117) residents in a sample of 31 reviewed for Fall prevent management. Findings include: 1. On 3/28/23 at 4:59pm, R117 was lying in bed moaning and restless. R117 is admitted on [DATE] with diagnosis list in part but not limited to Aftercare following joint replacement surgery, Displaced fracture of base of neck of right femur, Alzheimer's disease, Epilepsy and epileptic syndromes with complex partial seizures, Parkinson's disease, Neurocognitive disorder with [NAME] bodies, old myocardial infarction. The Fall assessment dated [DATE] indicated he is at high risk for fall. Care plan indicated he is at high risk for falls related to Alzheimer's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the care plan interventions related to behavioral management for one (R1) of 3 residents reviewed for care plans in the sample of 3 cognitively impaired residents. Two Certified Nursing Assistants (CNAs) did not follow the care-planned strategies for managing care-resistant behavior, resulting in a care interaction that placed the resident at risk for emotional distress and escalation. Findings include: R1 is a [AGE] year old with severe cognitive impairment, visual and verbal impairments, and with diagnoses including but not limited to Alzheimer's Disease, major depressive disorder, anxiety disorder, and dementia. MDS (minimum data set) dated 5/22/25 showed R1 with severe cognitive impairment, with behaviors, and was dependent in performing activities of daily living. R1's care plan dated 5/13/25 reads in part, (R1) is High risk of being a recipient or perpetrator of mistreatment due to Dementia, Major Depressive Disorder. (R1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that services provided to one (R1) of 3 residents in the sample of 3 with cognitively impairment met professional standards of quality; specifically two Certified Nursing Aides (CNAs) did not follow the established plan of care for managing care-resistant behavior, engaged in physically rough handling of the resident during care, and failed to utilize person-centered behavior interventions resulting in care interaction that did not meet accepted clinical practice standards. Findings include: R1 is a [AGE] year old with severe cognitive impairment, visual and verbal impairments, and with diagnoses including but not limited to Alzheimer's Disease, major depressive disorder, anxiety disorder, and dementia. MDS (minimum data set) dated 5/22/25 showed R1 with severe cognitive impairment, with behaviors, and was dependent in performing activities of daily living. R1's care plan dated 5/13/25 reads in part, (R1) is High risk of being a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure that two Certified Nursing Assistants (CNA's) demonstrated the necessary competency in dementia care and behavior management techniques for one (R1) of 3 residents reviewed in the sample of 3, who exhibited care-resistant behaviors, did not apply de-escalation strategies as directed in the resident's care plan, placing the resident at risk for increased agitation and emotional distress. Findings include: R1 is a [AGE] year old with severe cognitive impairment, visual and verbal impairments, and with diagnoses including but not limited to Alzheimer's Disease, major depressive disorder, anxiety disorder, and dementia. MDS (minimum data set) dated 5/22/25 showed R1 with severe cognitive impairment, with behaviors, and was dependent in performing activities of daily living. R1's care plan dated 5/13/25 reads in part, (R1) is HIGH risk of being a recipient or perpetrator of mistreatment due to Dementia, Major Depressive Disorder. (R1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-17 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide a sufficient number of nursing staff to ensure call lights were answered in a timely manner to assist with activities of daily living care, toileting, and overall care. This failure has the potential to affect all 154 residents currently residing at the facility. Findings include: On 04/14/2025 at 10:00 AM, V2, the Director of Nursing, presented the survey team with a facility matrix report, showing 154 current residents. R153 is an alert and oriented [AGE] year-old resident of the facility, with a BIMS score of 15 with diagnosis including heart failure; paroxysmal atrial fibrillation; need for assistance with personal care; and other abnormalities of gait and mobility. On 04/14/2025 at 12:50 PM, R153 told the surveyor that on the weekends, her unit only had one nurse and one CNA, and that was not enough. R153 said that about two weekends ago, it took five hours for her to get a dry diaper. When asked by the Surveyor how she determined the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-17 · tag F0564 — patternInform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their visitation policy allowing residents to receive 24-hour visitation privileges. This failure has the potential to affect all 154 residents currently residing in the facility. Findings include: Per daily census dated 4/14/2025 shows there were 154 residents residing in the facility. On 4/14/2025 at 12:45PM, V25 (Family Member/POA) said the facility is restricting my visiting hours and making me leave by 8:00PM. V19 (Nursing Supervisor) comes around at 7:50PM and waits for me to leave. She will tap her phone showing me the time and will not leave R113's room until I leave the facility. I feel as if I am being punished because I make sure the staff is caring for R113 and they want me gone. On 4/15/2025 at 1:00PM the resident council meeting was held which included: R60, R1, R20, R89, R121, R54, R24, R28, R59, R84, and R90. The residents agreed that at 8:00PM, the facility makes any visitors leave. At 1:30PM, V19 said our visitation policy states that all visitors need to leave once the receptionist is gone for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that staff provide scheduled shower and grooming for residents who are dependent on staff for Activities of Daily Living (ADL). This failure affected four (R41, R70, R108 and R129) of eight residents reviewed for ADL care. Findings include: R129 is [AGE] years old and have resided at the facility since 2024, face sheet listed the following past medical history: metabolic encephalopathy, chronic obstructive pulmonary disease, pain in left shoulder, chronic kidney disease stage 4, bilateral primary osteoarthritis of left hip, obstructive sleep apnea, type 2 diabetes, etc. 04/14/25 12:40PM, R129 was observed in her room sleeping and unable to answer any questions, noted with contracture to both hands, heel boots noted on a chair at the side of the room, no splint noted on both hands. Resident's hair was observed to be thick and matted, dry skin noted all over resident's body. 04/15/25 11:50AM, R129 was observed again in bed, awake and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was free from threats and mental abuse. This failure applied to one of one (R113) residents reviewed for abuse and resulted in psychosocial and emotional harm to R113 as evidenced by emotional distress and physical anxiety. Findings include: R113 is a [AGE] year-old female who originally admitted to the facility on [DATE] and continues to reside in the facility. R113 has multiple diagnoses including but not limited to the following: Moyamoya disease, dysphagia, altered mental status, conversion disorder with seizures, transient cerebral ischemic attack, and cerebral aneurysm. On 4/14/2025 at 12:45PM, V25 (family member/POA) said we have a camera in R113's room to ensure R113 is being cared for properly. On 3/13/2025 at around 5AM, V20 (Certified Nursing Assistant) was changing R113's incontinence brief and had her completely naked. She had had a bowel movement. V20 rolled R113 on her left side which caused her to be in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly investigate an allegation of abuse. This failure applied to one of one (R113) resident reviewed for abuse. Findings include: R113 is a [AGE] year-old female who originally admitted to the facility on [DATE] and continues to reside in the facility. R113 has multiple diagnoses including but not limited to the following: Moyamoya disease, dysphagia, altered mental status, conversion disorder with seizures, transient cerebral ischemic attack, and cerebral aneurysm. On 4/14/2025 at 12:45PM, V25 (family member/POA) said we have a camera in R113's room to ensure R113 is being cared for properly. On 3/13/2025 at around 5AM, V20 (Certified Nursing Assistant) was changing R113's incontinence brief and had her completely naked. She had had a bowel movement. V20 rolled R113 on her left side which caused her to be in pain. R113 started kicking and swinging her arms which is her way of communicating that she is in pain. V20 then told R113 No, no, you better…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that staff provide ordered service to a resident with decreased range of motion by failing to apply ordered splints to resident's hands. This failure affected one (R129) of one resident reviewed for rehabilitation services. Findings include: R129 is [AGE] years old and have resided at the facility since 2024, face sheet listed the following past medical history: metabolic encephalopathy, chronic obstructive pulmonary disease, pain in left shoulder, chronic kidney disease stage 4, bilateral primary osteoarthritis of left hip, obstructive sleep apnea, type 2 diabetes, etc. 04/14/25 12:40PM, R129 was observed in her room sleeping and unable to answer any questions, noted with contracture to both hands, heel boots noted on a chair at the side of the room, no splint noted on both hands. Resident's hair was observed to be thick and matted, dry skin noted all over resident's body. 04/15/25 11:50AM, R129 was observed again in bed, awake…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify resident's family member of discontinuation of medication after holding the hypertensive medication. The facility also failed to notify the physician of increase in resident's blood pressure. This deficiency affects one (R1) of three residents reviewed for Notification for change in condition. Findings include: On 3/11/25 at 2:39PM, V6 Family members said that R2's amlodipine (antihypertensive medication) was completely stopped when she only gave permission to old it for 4 days as discussed with V23 Nurse Practitioner. On 3/11/25 at 2:50PM, Reviewed R2's medical records with V3 Director of Nursing (DON). R2 is admitted on [DATE] with diagnosis listed in part but not limited to Hypertension, Cardiomyopathies, Sick sinus syndrome, Heart failure, Chronic kidney disease, Cardiac pacemaker, Dementia, severe with mood disturbance, Type 2 Diabetes mellitus, Abnormalities of gait and mobility. Physician order sheet indicated Amlodipine Besylate give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 25 citations
- Potential for harm · Dcited before2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary treatment and care in a timely manner to resident with language barrier who has been refusing to get up for Restorative walking program, scheduled shower, and complaint of severe pain (during therapy evaluation) after a fall incident to identify fracture of sacrum. This deficiency affects one (R1) of three residents reviewed for Quality of care. Findings include: On 3/11/25 at 12:17PM, Rounds made to R1 with V4 Fall coordinator. Observed R1 sleeping in bed. R1 opened her eyes when called but will go back to sleep. She is lethargic but arousable. V16 Receptionist at bedside said that she was directed to do 1:1 supervision/monitoring to R1 at 10:00AM. V16 said that she does not document monitoring dome to R1, she just informed the floor nurse every hour. V4 said that R1 was placed on 1:1 every hour monitoring. She pointed the monitoring form for today started at 3/11/25 at 12AM placed by the window. V4 handed the hourly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure appropriate infection control practices after providing shower to a resident in the shower room. This deficiency affects one of three common shower rooms in resident's unit reviewed for resident clean environment. Findings include: On 3/11/25 at 2:39PM, V6 Family member said that the common shower room shared by residents is dirty and not cleaned. Resident's soiled clothes, towels and wash cloths are left in the shower room. On 3/11/25 at 10:58am Observed shower room by [NAME] Unit with soiled resident clothing on the floor, towels, and wash clothes. Showed observation to V7 Housekeeping supervisor. V7 said that the CNA (Certified Nurse Assistant) should place all soiled clothes, towels, and wash clothes in plastic bag not on the floor after shower. Informed observation to V11 LPN (Licensed Practical Nurse). V11 said that V12 CNA should place all soiled clothes, towels, and wash clothes in plastic bag not on the floor after shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-06 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate staffing for Certified Nursing Assistants in two units within the facility. This failure applied to three of three (R1, R2, R3) residents reviewed for staffing and has the potential to affect 29 residents currently residing in the two units (Suites North and Suites South). Findings include: Per Facility Census dated 11/4/2024 shows there are currently 29 residents residing in two units, [NAME] Suites North and Suites South-total Census of 152 residents residing in the facility. On 11/4/2024, during the course of this survey, R1, R2, and R3 all resided in the Suites North unit. Facility Assessment Tool 2024 with last review date of 7/10/2024 states in part but not limited to the following: The tool is used to inform staffing decisions to ensure that there is enough staff with appropriate competencies and skill sets necessary to care for its residents needs. Describe your general staffing plan to ensure that you have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviewed the facility failed to provide effective resident centered interventions for residents identified to be at high risk for falls.This affected two of three residents (R1, R3) reviewed for fall prevention. The findings include: 1.According to R1's incident report on 6/28/24 at around 12:55 PM, The nurse heard a sound by the hallway. The nurse observed R1 lying on the floor. R1 noted with minimal bleeding from the head. R1 sent to the hospital and returned with Dermabond on the right occipital area. On 8/17/24 at 11:14AM V2, CNA, said she did not know who R1 is. V2 said I have not seen him since I started working at 7:00AM today. At 11:15AM AM V3, CNA, said she did not know who R1 is. V2 and V3 are both assigned the unit where R1 resides. On 8/17/24 at 12:27PM The surveyor observed R1 in the common area across from the nurses' station get up from a chair, and began walking with rolling walker, with a seat, holding it with one hand grip, R1 began to shuffle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement intervention to prevent skin impairment to residents who is at high risk for developing pressure ulcer. This deficiency affects two (R64 and R107) of three residents in the sample of 30 reviewed for Pressure Ulcer Prevention Program. Findings include: 1. On 4/16/24 at 10:59AM, Observed R107 lying in bed. Bilateral heel protectors are place on top of the bedside dresser. Called V5 Registered Nurse (RN) and showed observation made. V5 said that bilateral heel protectors should be placed while he is on bed to prevent pressure ulcer. V5 said that the CNA (Certified Nurse Assistant) is responsible for applying the heel protector. On 4/17/24 at 9:47AM, V31 CNA said that he is assigned CNA for R107 yesterday and today during 7-3 shift. V31 said that R107 should have bilateral heel protector at all times. Informed V31 on above observation made. V31 said that he probably just forgot to place the bilateral heel protectors. On 4/18/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in observation, interview and record review the facility failed to follow physician order and implement care plan intervention to apply hand splint and palm protector to a totally dependent resident who has contractures on affected hands. The facility also failed to accurately complete resident restorative assessment reflecting resident's condition. This deficiency affects two (R10 and R107) of three residents in the sample of 30 reviewed for Restorative program. Findings include: 1. On 4/16/24 at 11:21AM, Observed R10 lying in bed. Noted hand splint placed over the florescent light cover above the bed. Observed left hand inversion flexion contraction while the right hand /elbow in flexion position. Called V5 Registered Nurse (RN) and showed observation made. V5 said that V24 Restorative Aide (RA) is responsible for applying the resident splint in this unit. On 4/17/16 at 9:34AM, Observed R10 lying in bed with V25 Family member at bedside Still noted hand splint placed over the florescent light cover above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure safe keeping of resident's smoking materials when not being used. This deficiency affects one (R84) of two residents in the sample of 30 reviewed for Safe Smoking policy. Findings include: On 4/17/24 at 9:37AM, Observed R84 lying on bed. He is alert, oriented and can verbalized needs to staff. R84 said that he smokes outside the building 2-3 times a day. He goes out to smoke without assistant from the staff. He said that he keeps his cigarette and lighter with him as he shows to the surveyors. Observed resident took his pack of cigarette and lighter from his jacket. On 4/17/24 at 12:29PM, Informed V3 Director of Nursing (DON) of above observation. V3 said that the floor nurse keeps the resident's cigarette and lighter for safe keeping in medication cart. The nurse gives to the resident when they go for smoke. The resident should not keep the cigarette and lighter for safety. On 4/17/24 at 3:17PM, V18 Agency RN said that they keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to position resident in fowler's position at all times while infusing enteral feeding and failed to hold enteral feeding administration during incontinence care. This deficiency affects one (R107) of three residents in the sample of 30 reviewed for Enteral Tube Feeding Care. Findings include: On 4/18/24 at 9:13AM, Observed V11 CNA (Certified Nurse Assistant) and V32 CNA performing incontinence care with R107. Observed R107 on flat right side lying position. R107 has gastrostomy tube connected to Jevity 1.5 tube feeding in progress at 65ml/hr (milliliters/hour). On 4/18/24 at 9:30AM, Informed both V11 CNA and V32 CNA of above observation made. V32 said that she thought the nurse turn off the feeding tube. V32 said that she usually does not touch the resident feeding machine. V11 said that R107's tube feeding should be off before they positioned the resident flat on bed for incontinence care. She thought V11 turned off the tube feeding. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records reviewed the facility failed to document the reason why the dose reduction is contraindicated for one resident (R126) of an antidepressant medication. This failure affected one resident of two reviewed for psychotropic medications on the sample of 30. The findings include: R126 diagnosis include but are not limited to Toxic Encephelopathy, Cerbrovascular Disease, Major Depressive Disorder, and Complications of Heart Transplant. R126's admission dated is 6/13/23. On 4/18/24 at 1:17PM The surveyor asked V14, Psychotropic Nurse, the reason R126 has not had a Gradual Dose Reduction (GDR) attempted. V14 presented R126 notes and said she (V28 Nurse Practitioner) forgot to click a reason on the note. V14 said R126 will get a dose reduction today, after V28 sees him. V14 said GDRs are reviewed quarterly and if they are contraindicated, then they should have a note to specify the reason the reduction is contraindicated. V14 said the purpose of GDRs are to try to decrease medications. The surveyor asked V14 if a GDR can help determine if a medication is needed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-19 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure daily refrigerator temperature checks were completed. This deficiency affects two (R10 and R64) of three residents in the sample of 30 reviewed for Resident safe food storage. Findings include: On 4/16/24 at 11:14AM, Observed R64's refrigerator monitoring temperature log was not done this morning. Observed 4 bottles of supplemental drink (Boost), 2 cartons of supplemental milk and condiments. Called V5 Registered Nurse (RN) and showed observation made. V5 said that housekeeping aide is the one monitoring and recording the resident's refrigerator temperature daily. V5 read the actual refrigerator thermometer reading at 40F (Fahrenheit). On 4/16/24 at 11:21AM, Observed R10's refrigerator monitoring temperature log was not done on 4/15/24 and this morning. Observed 4 carton of juice, slices of bread in plastic, 1 container of yogurt, 1 bottle of maple syrup and 2 containers of food. Called V5 Registered Nurse (RN) and showed observation made. V5 said that housekeeping aide is the one monitoring and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to perform hand hygiene during incontinence care. This deficiency affects one (R107) of three residents in the sample of 30 reviewed for Infection control protocol. Findings include: On 4/18/24 at 9:13AM, Observed V11 CNA (Certified Nurse Assistant) and V32 CNA performing incontinence care with R107. V32 cleansed fecal matter off of R107's sacral area while V11 was holding R107 on left siding position. After cleaning the fecal matter, V32 took clean disposable adult brief and applied to R107. V32 removed the soiled linens and gave it to V11. V11 placed the soiled linens to plastic bag. V11 removed her gloves and donned new pair of gloves without hand hygiene. After applying clean linen to R107's mattress, V32 removed gloves and donned new pair of gloves without hand hygiene. On 4/18/24 at 9:30AM, Informed both V11 CNA and V32 CNA of above observation. V32 said that it is not necessary to change gloves after cleaning fecal matters from the rectal area. She can change gloves after the incontinence care procedure.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow their change in condition policy and notify the physician for a change in condition of a surgical wound that opened. This affected one of three (R1) residents reviewed for physician notification of an acute change in condition. Findings include: R1 face sheet show diagnosis of encounter for orthopedic aftercare following surgical amputation. Acquired absence of other left toe. On 10.29.23 at 3:07PM V4 (wound care coordinator) said R1 had a left 5th toe amputation surgical wound upon admission. V4 said R1 was followed by the ortho surgeon for orders and recommendations for wound care treatments. R1 was receiving betadine to the 4th and 5th toe, and the wound was open to air (no treatment dressing applied). V4 said they provided wound care treatments as ordered by the ortho physician. V4 said she did not see the maggots in the wound she cannot speak to how that happened. Review of R1 weekly wound assessments documentation dated 9.19.23 with V4 in comparison to prior week wound assessment, V4 said on 9.19.23 the scab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 3 residents (R1 and R2) were free of resident to resident physical and verbal abuse in the sample of 3 reviewed for abuse. The findings include: On 9/22/23 at 10:27 AM, R1 was lying in bed in her room. R1 said R2 called her a miserable thing and hit her with a lunch lid on her leg bone. R1 exposed her right leg and a very faded, greenish colored area approximately one and a half inches long by one half inch wide was noted to R1's right outer knee. On 9/22/23 at 1:18 PM, R1 said they got upset about the air-conditioning (AC) and she told R2 to put something on if she is cold. R1 said, Yeah, I was arguing because I was hot. R1 said R2 would tell her to shut up and would call her names. R1 said she told the supervisors that they could not get along. R1 said they always give her roommates with a problem. On 9/22/23 at 11:02 AM, V4, Certified Nursing Assistant (CNA), said he answered R1's call light and was told she wanted the AC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-03-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and resident review, the facility failed to label and date food items in the refrigerators, maintain freezer temperature in the kitchen, maintain refrigerator temperature in resident's refrigerator on the units and also failed to provide a clean scoop holder for the ice bucket located on the south unit. This failure has the potential to affect all 145 residents receiving food from the facilities' kitchen and all 27 residents from the north and south units receiving ice. Finding include On 3/27/23 between 9:30 am to 10:00 am during a tour of the kitchen, cooler #1 was observed with 4 beef polish, puree sausage, scramble eggs and sausage patties with no label or date. The temperature (temp) log for cooler #2 had no temperature for 3/27/23 and 3/28/23. Walk-in freezer was observed with approximately 250cc of tomatoes juice with no label or date and no temperature for 3/27 and 3/28/23 and cooler #1 had no temperature for 3/28/23. A dented can of Refritoc Frijoles (Beans) was found on the shelve in the dry storage room amongst other cans. On 3/27/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-31 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that the controlled medication sheet was reconciled for four residents (R51, R54, R97, and R133) out of 36 residents reviewed for controlled medication reconciliation in the sample of 36. Findings include: On 3/29/2023 at 9:30 am, during the review of the reconciliation of control substances, the accompanying controlled medication sheet was not reconciled to indicate that medications were taken for (R51, R97, and R133). Also, R54's controlled medication sheet indicates six Hydrocodone-APAP 5-325 mg remaining, but the bingo cards indicates seven tablets remaining. On 3/29/2023 at 9:30 am, V16 (RN) said that she should have signed off on the control medication sheet the moment she took the medications from the bingo cards. On 3/29/2023 at 9:59 am, V3 (Assistant Administrator) said that she expects the controlled medication sheets to be signed off by the nurses immediately after taking the medications from the bingo cards. Legacy Health Care Policy Name: Controlled Medication Revised: 7/27/22 Policy Statement It is the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the call light was within reach for one resident (R110) out of eight residents reviewed for accommodation of needs in the sample of 31. Findings Include: On 03/28/2023 at 11:20 am, surveyor observed R110 lying in bed with her call light on the floor. Surveyor asked R110 if she is able to use her call light and she said yes if she can reach the call light. On 03/28/2023 at 11:25 am, V2 (Assistant Administrator) confirmed that R110's call light was on the floor and not within easy reach of R110. V2 picked up the call light and gave it to R110. V2 said that the call light should be within easy reach to R110. On 03/27/2023 at 2:00 pm, V3 (DON) said that her expectation is for staff to place residents call light within easy reach of the residents. R110 is a [AGE] year old female admitted on [DATE] with a diagnosis of neuromuscular dysfunction of bladder, other abnormalities of gait and mobility, and abnormal posture. Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to keep residents free from being physically abused by another resident. This failure applied to two of two (R18 and R20) residents reviewed for abuse. Findings include: Facility provided report to state agency that on 5/7/23 at approximately 1:30PM, V11 (LPN) was sitting in the nurse station and heard a loud voice. (V11) immediately got up and went towards the noise. (V11) noted that it was coming from resident (R20's) room, (room number). Once in the room, (R20) stated that (R18), resident, allegedly entered his room and slapped him on the face causing him to allegedly hit (R18) on his back Both residents were immediately separated and provided with 1:1 supervision. R18 is a [AGE] year-old male admitted to the facility on [DATE] with diagnoses that include: metabolic encephalopathy, COVID-19, Bipolar disorder, dementia, depression, aphasia. R18's MDS (Minimum Data Assessment) dated 3/15/23 documents that R18 has a BIMS (Brief Interview for Mental Status)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow its pacemaker policy to ensure necessary follow up is done to ensure that resident pacemaker is in good working condition. The facility failed to implement care plan interventions. This deficiency affects one (R27) of one resident in the sample of 31 reviewed for Pacemaker management. Findings include: R27 is initially admitted on [DATE] with diagnosis listed in part but not limited to Atherosclerosis heart disease of native coronary artery, Presence of left artificial hip joint, Fracture of unspecified part of neck of right femur, displaced intertrochanteric fracture of right femur, Acquired absence of left leg above knee (AKA), Vascular dementia, Nontraumatic intracerebral hemorrhage, End stage renal disease. Active Physician order sheet does not indicate that R27 has pacemaker. Care plan indicated: He has pacemaker. Interventions: Pacemaker checks every 3 months and document in chart: heart rate, rhythm, battery check. On 3/30/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to change the Gastrostomy tube dressing daily as ordered. This deficiency affects one (R126) of four residents in the sample of 31 reviewed for Enteral tube feeding management. Findings include: R126 is admitted on [DATE] with diagnosis listed in part but not limited to Multiple Sclerosis, Gastrostomy status, Anorexia, Altered mental status, Seizures. Physician order sheet indicated cleanse enteral tube feeding site with normal saline and apply dry dressing every night shift. Care plan indicated: He is receiving gastric (G) tube feeding due to inability to eat. Intervention: Change G-Tube dressing as ordered. On 3/29/23 at 12:32pm, Observed R126's Gastrostomy (GT) dressing dated 3/25/23 with V6 Wound care nurse. The dressing was not changed for 4 days. V6 said that the GT dressing is changed daily by night shift. On 3/29/23 at 1:00pm, Informed V3 DON of above observation made. V3 said that GT dressing should be changed daily or as ordered by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow its policy in skin care treatment regimen by failure to obtain appropriate topical treatment for identified skin impairment and updating care plan. The facility also failed to follow manufacturing recommendation for usage of low air loss mattress. This deficiency affects two (R48 and R140) of three residents in the sample of 31 reviewed for Pressure Ulcer/Wound care management. Findings include: R140 is admitted on [DATE] with diagnosis listed in part but not limited to Fracture of unspecified part of neck of right femur, Abnormalities of gait and mobility, Abnormal posture, need for assistance with personal care, Dementia, Anxiety disorder, Major depression, Crushing injury of left foot. Braden scale/skin assessment indicated she is at high risk for skin impairment. Active physician orders sheet (POS) dated 3/28/23 given by V3 DON indicated: Apply house stock incontinence care barrier cream to buttock and perineal area after each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to apply hand splint to prevent further contractures for 1 resident (R115) reviewed for splint application in a sample of 31 residents. Findings include: During observation on 3/28/23 at 9:54 am R115 was observed with contractures to the right hand with no splints applied. On 3/28/23 at 9:45 am, V20 (LPN) stated that R115 should have a hand splint and it is applied by the restorative aid. On 3/28/23 at 10:45 am, V22 (Restorative Aid) stated that R115 should have a hand splint to prevent further contractures. On 3/30/23 at 10:00 am, V3 (DON) stated that the restorative aid applies splints on the residents. V3 stated that all residents with contractures should have a splint to prevent further contractures. R115 was admitted on [DATE] with hemiplegia and Hemiparesis following cerebral infraction affecting right dominant side, and aphasia. Facility Policy Titled Restorative Programming revised 7/28/22 reads: Policy Statement. It is the policy of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-31 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that expired medications for (R6, and R62) were removed from one cart out of four carts reviewed for expired medications. Also, the facility failed to date when an inhaler was opened for (R6). Findings include: On 3/29/2023 at 9:15 am, during medication cart review for expired medications, expired medications were found for R6, and R62 in one of the Rehab Unit 1 medication carts. Also, budesonide 160 mcg for R6 was found with no open date. Manufacturer instruction indicate that the inhaler should be discarded when the labeled number of inhalations have been used or within 3 months of opening the foil pouch. On 3/29/2023 at 9:20 am, V16 (RN) said that the expired medications should have been removed from the cart. V16 also said that the inhaler should be dated the moment the pouch was opened. On 3/29/2023 at 9:59 am, V3 (Assistant Administrator) said that the nurses should discard expired medications, and also date inhalers when the foil pouch is opened. PHARMSCRIPT: Storage of Medications Effective Date: 09-2018…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-31 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide, collaborate and coordinate hospice care services. This deficiency affects one (R48) of three residents in the sample of 31 reviewed for hospice services. Findings include: On 3/28/23 at 4:29pm, Observed R48 sleeping in bed, folded floor mat on the side of the bedside dresser. The bed is not in lowest position. The bed is pushed against the wall. Called V26 Agency nurse and showed observation of R48. V26 said that R48 does not use the floor mat, it was brought by hospice staff. On 3/28/23 at 5:00pm, V5 Fall Coordinator said that R48 is not using floor mat. The hospice staff brought the floor mat. On 3/28/23 at 10:30am, V30 CNA said that they are not using the floor mat to R48, it's from hospice care. On 3/29/23 at 1:50pm, Reviewed R48's hospice records in binder with V31 Hospice Social worker and V32 Hospice Nurse. V32 said that there is no admission packet including the admission consent, interim care plan in the chart. V32 called her supervisor to fax documents needed in chart. Reviewed R48's hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to perform hand hygiene during wound care for one of two residents (R69) observed for wound care in a sample of 31. Findings include: On 03/29/2023 at 11:40AM during wound care observation, V6 (Wound Care Nurse) was observed removing a dirty dressing and V6 cleansed the wound without removing the dirty gloves and performing hand hygiene. On 03/29/2023 at 11:45AM, V6 said that she should have removed her gloves, performed hand hygiene and put on new pair of gloves. On 03/31/2023 at 9:29AM, V4 (Infection Preventionist) said that hand hygiene should be performed after removing the soiled dressing and in between changing gloves during wound care. R69's Physician Order Sheet indicated admit date of 1/4/2020 and diagnoses of but not limited to Type 2 Diabetes Mellitus and Moderate Protein-Calorie Malnutrition. Facility Policy: Title: Hand Hygiene Revised: 7/28/22 Policy Statement: Hand Hygiene is important in controlling infections. Hand Hygiene consists of either hand washing or the use of alcohol gel. Procedures: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer required pneumococcal immunizations to one resident (R60) of five residents reviewed for immunizations in the sample of 31. Findings include: On 3/30/23 the review of R60's immunization record indicated that R60 had received pneumococcal 13-valent conjugate vaccine on 8/3/2016 prior to admission. R60 was admitted on [DATE] at 74-years-old. The diagnoses included end stage renal disease and dependence on renal dialysis. The diagnosis of pneumonia, unspecified organism was added 12/22/22. There is no indication in the record that R60 had been offered a pneumococcal immunization after admission. On 3/30/23 at 11:10 AM V3 (Assistant Director of Nursing/Infection Preventionist) said she was not offered the (pneumococcal 20-valent conjugate vaccine). She should have been offered the (pneumococcal 20-valent conjugate vaccine) when she was admitted . Policy: Pneumococcal Vaccination Revised 10/31/22 4. Pneumococcal vaccination will be offered upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$47,223 in federal fines across 3 penalties.
- $12,425 — penalty dated 2026-02-26
- $14,050 — penalty dated 2024-03-07
- $20,748 — penalty dated 2023-10-31
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 3 of 5 | 3.3 | -0.3 vs chain |
The other 88 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 88; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| RAJCHENBACH, CHAIM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 50% | since 10/01/2014 |
| SHABAT, MENACHEM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 50% | since 10/01/2014 |
| MG PROPERTY HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 10/01/2014 |
| DAUGHERTY, LAURIE | Individual | W-2 MANAGING EMPLOYEE | — | since 04/12/2021 |
CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145198. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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