Southfield Wellness Community
2416 Des Moines Street, Webster City, IA 50595 · For profit - Limited Liability company · 65 certified beds · (515) 832-3881 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $71,897 in federal fines (most recent 2024-12-04)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.2% | 17.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.0% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.5% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.3% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 14.9% | 16.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 11.0% | 20.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 28.9% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.2% | 19.5% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.3% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 90.0% | 73.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 27.5% | 20.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 27.8% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.96 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.59 | 2.08 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.1%CMS range 33.0–57.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.2–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 43.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.1–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.77 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 65 beds and averages 53.9 residents a day — about 83% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.89 on weekdays — 16% thinner on weekends. RN hours go from 0.87 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 14 most serious are shown; the remaining 44 are one tap away and print in full.
- Actual harm · Gcited before2024-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to routinely assess and provide interventions for retracting the foreskin of the penis and returning to its original position for 1 out of 3 residents reviewed (Resident #2). Resident #2 required intervention at the Urology Clinic to reduce paraphimosis (foreskin pulled back but unable to return to its original position over the head, or glans, of the penis) on 3 different occasions. This facility reported a census of 52 residents. Findings include: Resident #2's Minimum Data Set assessment dated [DATE], listed an admission from an acute hospital stay on 9/24/24. The MDS identified a Brief Interview for Mental Status (BIMS) score of 11, indicating moderately impaired cognition. Resident #2 required substantial assistance with rolling left and right, toileting hygiene, and dressing. The MDS listed Resident #2 had a catheter. The MDS included diagnoses of congestive heart failure (CHF), renal (kidney) insufficiency, chronic obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow standards for bladder care and services for 2 out of 3 residents reviewed (Residents #1 and #2). Resident #2 had a voiding trial (trial to see if resident could go without a catheter to drain the urine from his bladder) without measuring output or documenting his output for 1 shift. Resident #2 couldn't urinate on a separate shift and had over 1 liter of urine drained from his bladder. Resident #2 had urethral erosion (tissue breakdown around the urinary meatus, opening at the end of the penis) from a Urinary catheter (tube placed in the urethra to drain urine out of the bladder). The facility failed to ensure Resident #2 wore a secure device to hold the catheter in place and to prevent pulling on the catheter. The facility failed to provide timely incontinence care to Resident #1. The facility reported a census of 52 residents. Findings include: 1. Resident #2's Minimum Data Set assessment dated [DATE], listed an admission from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-11-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement treatment orders for pressure sores for 2 of 3 residents reviewed (Residents #307 and #39). In addition, the facility failed to identify a new skin injury for 1 of 3 residents (Resident #307). Resident #307 admitted to the facility on [DATE] with 2 skin injuries but the facility failed to get him treatment orders until 10/30/23. On 11/1/23 staff found Resident #307 with 2 additional areas of concern. Resident #39 had a chronic ulcer on his sacrum and saw a wound specialist on 10/25/23. The recommended treatment changes did not get implemented until 10/30/23. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only, it may appear with persistent blue or purple hues. Stage II is partial thickness loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to keep residents safe from accidents and hazards for 4 of 4 residents reviewed (Resident #7, #28, #1, and #11). Staff failed to use a gait belt or ensure proper footwear use when transferring Resident #7. Resident #7 fell on her way to the bathroom and sustained a major injury. After Resident #28 fell, the staff failed to complete neurological assessments. During an observation of a transfer of Resident #1, staff failed to use a gait belt. After Resident #11 sustained a foot injury while off campus, the facility failed to complete an incident report. Findings include: 1. Resident #7's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status score (BIMS) of 12, indicating moderately impaired cognition. She required extensive assistance from 1 person for bed mobility, transfers, walking, dressing and toilet use. She used a walker and wheelchair for mobility. Resident #7's MDS assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and wound center interview, the facility failed to notify the Physician when a wound VAC, or negative pressure wound therapy (NPWT) (device that uses gentle suction to promote healing in chronic or acute wound) was placed on hold and a previous treatment restarted for 1 of 2 residents reviewed (Resident #2) for pressure ulcers. The facility reported a census of 55 residents.Findings include: Resident #2's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #2 was dependent on staff with bed mobility, transfers, and toileting. Resident #2's MDS included diagnoses of pressure ulcer of sacral region, stage 4 (dull thickness tissue loss with exposed bone, tendon or muscle). The MDS identified Resident #2 was at risk for developing pressure ulcers and had one stage 4 pressure ulcer. The MDS documented Resident #2 had a pressure reducing device to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to report an allegation of potential abuse to the Department of Inspections, Appeals and Licensing (DIAL) for 1 of 14 residents reviewed (Resident #45). The facility reported a census of 55 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #44 revealed a Brief Interview for Mental Status (BIMS) score of 4, indicating severe cognitive impairment. The MDS listed diagnoses including Alzheimer's dementia and cerebral vascular accident (stroke). The Care Plan with a target date of 4/262/6 revealed the resident had an activity of daily living (ADL) deficit and required assistance from staff with all ADLs. Review of Progress Notes dated 2/3/26 at 1:44 PM revealed staff observed a bruise to the resident's right eyebrow area that had not been observed on a skin assessment that had been completed that morning. Resident was unable to state how or when the incident occurred. The certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to submit a Level 2 Preadmission Screening and Resident Review (PASRR) evaluation for 1 of 2 residents reviewed with a new mental health diagnosis and start of new psychotropic medications (Resident #4). The facility reported a census of 55 residents.Findings include: The Minimum Data Set (MDS) dated [DATE] documented Resident #4 had a Brief Interview for Mental Status (BIMS) of 09 indicating moderately impaired cognition. The MDS revealed Resident #4 had diagnoses of non-Alzheimer's dementia, depression, bipolar disorder, and post-traumatic stress disorder. The Care Plan with a target date of 5/13/26 revealed Resident #4 took an antipsychotic medication for bipolar disorder.The Clinical record revealed Resident #4 had the following diagnosis with effective dates:Major Depressive Disorder - 12/22/25Bipolar Disorder - 1/21/26Post Traumatic Stress Disorder - 9/14/22Adjustment Disorder with mixed anxiety and depressed mood - 9/14/22A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-19 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to resubmit a Preadmission and Resident Review (PASRR) evaluation as required for 1 of 2 residents reviewed for PASSR (Resident #35). The facility reported a census of 55 residents. Findings include: Resident #35's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 11 indicating moderate cognitive impairment. The MDS included a diagnosis of schizophrenia (psychotic disorder). The clinical record review revealed the resident's Notice PASRR Level II Outcome dated 12/30/25 listed a short-term time limited Level II approval with an end date of 1/29/26. The clinical record lacked evidence that a Level II evaluation had been resubmitted following the short-term end date of 1/29/26.During an interview on 2/18/26 at 2:48 PM Staff E, Social Services, reported she missed the date of 1/29/26 to resubmit the PASSR. Staff E reported she resubmitted the PASSR on 2/18/26 and it came back queued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility failed to develop a care plan to address risk factors and interventions for 1 out of 14 residents (Resident #3) reviewed for comprehensive care plans. The facility reported a census of 55 residents.Findings include: The Minimum Data Set (MDS) assessment for Resident #3 dated 12/10/25 identified a Brief Interview for Mental Status (BIMS) score of 12, indicating moderately impaired cognition. The MDS included diagnoses of heart failure (heart not pumping efficiently) and hypertension (high blood pressure). The MDS documented Resident #3 received an anticoagulant medication during the last 7 days. A Physician order dated 5/19/25 directed staff to administer apixaban (Eliquis) (anticoagulant) 2.5 mg (milligrams) by mouth twice a day for atrial fibrillation.Review of Resident #3's Care Plan with a target date of 3/12/26 revealed the anticoagulant medication, potential side effects and what to monitor for while taking the high-risk medication was not addressed on the Comprehensive Care Plan. On 2/17/26 at 4:10 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interviews, the facility failed to follow physician orders related to a wound intervention for 1 of 5 residents reviewed for skin conditions (Resident #45). The facility reports a census of 55 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #45 revealed diagnoses of Alzheimer's disease, stroke and diabetes mellitus (DM). The MDS indicated the resident had a Brief Interview for Mental Status (BIMS) of 4 indicating severe cognitive impairment and received maximal assistance with lower body dressing. Review of the physician orders for the resident revealed an order effective 2/11/26 to cleanse the left foot 2nd and 3rd toes with normal saline, paint with iodine (broad spectrum antibiotic), allow it to dry and to make sure the sock is inside out to prevent rubbing two times a day for wound treatment. The Appointment Note dated 2/12/26 at 4:34 PM indicated Resident #45 returned to the facility after her appointment. Resident #45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and policy review, the facility failed to provide adequate nursing supervision to prevent accident and injuries for 1 of 2 residents reviewed (Resident #54) for falls. The facility reported a census of 55 residents. Findings include: Resident #54's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 11, indicating moderately impaired cognition. The MDS identified Resident #54 required partial to moderate assistance for all transfers. The MDS included diagnoses of seizure disorder, dislocation of right hip prosthesis, muscle wasting and atrophy of the right thigh (loss of muscle), ataxic gait (unbalanced walking), weakness and other abnormalities of gait and mobility. The Care Plan with a target date of 3/18/26 revealed Resident #54 required assistance with activities of daily living and used a gait belt with transfers. In addition, the care plan documented Resident #54 had a risk for falls with a goal to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, staff interviews,and resident interview the facility failed to administer oxygen according to physician orders for 1 of 1 resident reviewed (Resident #24) for respiratory services. The facility reported a census of 55 residents. Findings Include: The Minimum Data Set (MDS) assessment for Resident #24 dated 1/16/26 identified a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS included diagnoses of asthma and chronic lung disease. The MDS documented Resident #24 was on oxygen therapy while a resident at the facility. The Care Plan with a target date 4/19/26 revealed Resident #24 had a risk for ineffective breathing patterns related to chronic respiratory failure, emphysema and asthma. The care plan directed to administer oxygen per order. A Physician order dated 7/3/25 directed staff to administer oxygen at 2 liters per nasal cannula (n/c) continuously every shift related to bronchiectasis and asthma. On 2/16/2026 at 11:40 AM, observed Resident #24's oxygen at 0.5 liters per n/c.On 2/17/26 at 1:40 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-19 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure adequate monitoring of a resident's lab orders to ensure the resident had the correct thickness of their blood to prevent blood clots for 1 of 1 resident reviewed (Resident #2) for blood thinners. Due to the facility's inadequate monitoring of Resident #2's blood work, the physician didn't order a new dose of blood thinner, resulting in them missing a dose of their blood thinner. The facility reported a census of 55 residents.Findings include:Resident #2's Minimum Data Set (MDS) dated [DATE] assessment identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #2 was dependent on staff with bed mobility, transfers, and toileting. Resident #2's MDS included diagnoses of atrial fibrillation and personal history of other venous thrombosis and embolism (blockage of blood vessels). The MDS identified Resident #2 was taking anticoagulant medication during the last 7 days. The Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and clinical record review, the facility failed to start an antibiotic for more than 2 days after a resident received the physician's order for a resident with a urinary tract infection for 1 of 5 residents reviewed (Resident #33) for infection. The facility reported a census of 55.Findings include:The Minimum Data Set (MDS) assessment for Resident #33 dated 1/22/26 identified a Brief Interview for Mental Status (BIMS) score of 00, indicating severely impaired cognition. The MDS identified Resident #33 as dependent on staff for toileting hygiene. The MDS included diagnoses of neurogenic bladder (dysfunction of the bladder caused by nerve damage) and obstructive uropathy (blockage of urine flow). The MDS documented Resident #33 had an indwelling catheter (tube inserted into the bladder to drain urine).The Care Plan with target date of 3/29/26 revealed Resident #33 received antibiotic therapy related to urinary tract infection (UTI). The Care Plan directed staff to administer medications as ordered. The Progress Note dated 1/2/26 at 1:38 PM documented Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 44 citations
- Potential for harm · Dcited before2026-02-19 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's Quality Assurance Performance Improvement (QAPI) plan, the facility's past surveys, and staff interview, the facility failed to correct their own deficiencies for 5 of 9 areas of concern. The facility reported a census of 55 residents.Findings include:The facility QAPI report, reviewed December 10, 2025, defined the mission as to provide resident-centered healthcare services, excellence in clinical care, and to promote caregiver engagement and empowerment to better serve the resident, family, and the community. The guiding principles included: a. QAPI outcomes are directly related to the quality of care and the quality of life of our residents. b. Our QAPI program focuses on our organization's systems and processes and we strive to continually identify and make changes to our systems/processes in order to improve outcomes.c. Our organization sets goals for performance and measures progress toward those goals. The QAPI program strives to promote safety and high quality throughout clinical interventions and service delivery while emphasizing autonomy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility record review, staff interviews, and facility policy review the facility failed to report an allegation of abuse to the Iowa Department of Inspections, Appeals, and Licensing (DIAL) within 2 hours of an allegation of abuse for 1 of 1 resident reviewed for abuse (Resident #1). The facility reported a census of 57 residents. Findings include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 5, indicating severe cognitive impairment. The MDS included diagnoses of heart failure, hypertension (high blood pressure), and traumatic brain injury. On 1/27/26 at 12:13 PM Staff A, Certified Nursing Assistant (CNA), explained the incident happened on 1/14/25 between 2:45 PM and 3:00 PM. Staff A reported as she helped Staff C, Radiology Technician, position Resident #1 for an x-ray, she observed Staff C put her gloved hand over Resident #1's mouth due to him coughing. Staff A stated Staff C asked him to stop…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the facility investigation, dignity policy/procedure review, resident and staff interviews, the facility failed to provide personal care to a resident incontinent of stool in a timely manner that promoted their dignity and quality of life for 1 out of 4 residents reviewed. (Resident #1). The facility identified a census of 56 residents.Findings include:Resident #1's Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 9, indicating moderately impaired cognition. Resident #1 could understand and other understood them with no behavior or mood issues. Resident #1 required dependent assistance with toileting hygiene and frequently incontinent of bowel. The MDS included diagnoses of hypertension (high blood pressure), neurogenic bladder (condition where nerve damage disrupts the brain-bladder communication, causing problems with storing and releasing urine), non-Alzheimer's dementia, and depression.The Care Plan with a target date of 1/17/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health records (EHR), document review, resident interview, and staff interview the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner for 4 of 4 residents reviewed (Residents #1, #3, #4, and #6). The facility reported a census of 56 residents.Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #1 documented a Brief Interview for Mental Status (BIMS) of 6 indicating cognitive impairment. Review of Electronic Health Record (EHR) documented Resident #1 resided in room D17.Interview on 9/30/25 at 1:30 PM Resident #1 stated the facility was short of staff on the evening shift. Resident #9 stated she had to wait longer than 15 minutes to have her call light answered. Review of document titled, Past Call Report for room number D17 documented on 9/28/25 call light was turned on at 10:37 AM and to room elapsed time of 18 minutes.2. The MDS dated [DATE] for Resident #3 documented a BIMS score of 15 for which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident, and staff interviews the facility failed to provide the residents with a comfortable homelike environment by failing to keep a resident bed in functioning order and the toilet properly maintained. The facility reported a census of 56 residents. Findings include:Observation on 9/29/25 at 11:20 a.m., revealed, the footboard in Resident #1's room, split in half with silver brackets placed on the inside holding the foot board together.Observation on 9/30/25 at 1:30 p.m., revealed the footboard in Resident #1's room, split in half with silver brackets placed on the inside holding the footboard together.Interview on 9/30/25 at 1:30 p.m., Resident #1 explained the footboard has been broken since they admitted to the facility in July and they are afraid to sleep in the bed causing the footboard to break and falling out of bed. Resident #1 also commented that their bathroom toilet was not working for a couple of days and that they had to use a commode and is embarrassed with the commode still in their room.A work order, given to the surveyor on 10/1/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical document review, staff interview, the facility failed to ensure that each resident's medication regimen is free from unnecessary medications for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 56 residents. Findings include:Resident #2's Minimum Data Set (MDS) assessment dated [DATE] documented the resident has short term memory impairments, moderately impaired decision making abilities, substantial to maximal assistance with activities of daily living, and behavioral symptoms not directed towards others (hitting or scratching self, pacing, rummaging, disrobing in public, throwing or smearing food or verbal/vocal symptoms like screaming, disruptive sounds). The MDS included diagnoses of anxiety, bipolar disorder and schizophrenia. The MDS indicated 2 falls with no injury since the prior assessment, and receives antipsychotic, antianxiety and antidepressant medications that were used in the last 7 days of the look back period.The Care Plan Focus target date 8/18/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, resident and staff interviews, the facility failed to provide a professional standard of quality by not following physician orders for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 56 residents.Findings include: Findings include:Resident #3's Minimum Data Set (MDS) assessment dated [DATE] documented the resident had a Brief Interview for Mental Status (BIMS) score of 15 for which indicated no impaired cognitive memory, is able to be understood and understands others, with no mood or behavior issues. The MDS listed Resident #3 as dependent with toileting hygiene and had an indwelling catheter. The MDS included diagnoses of hypertension (a condition in which the force of the blood against the artery walls is too high), neurogenic bladder (a term used for urinary conditions caused by nerve problems affecting bladder control), diabetes mellitus, and multiple sclerosis.The Care Plan Target dated 11/23/25, indicated Resident #3 is at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff and resident interview, the facility failed to assess a resident that had no urinary output in their catheter bag for two days for which resulted in the resident going to the Emergency Department with discomfort (Resident #3) for 1 of 3 resident reviewed. The facility identified a census of 56 residents.Findings include:Resident #3 Minimum Data Set (MDS) assessment dated [DATE] documented the resident had a Brief Interview for Mental Status (BIMS) score of 15 for which indicated no impaired cognitive decisions, is able to be understood and understands and no behavior or mood issues. The resident required dependent assistance for activity of daily livings (ADL) and an indwelling catheter used for urinary output. The MDS included diagnoses of neurogenic bladder, (an injury or disease that interrupts the electrical signals between your nervous system and bladder function) diabetes mellitus, pneumonia, multiple sclerosis, depression and sepsis (a life-threatening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical document review, resident and staff interview, the facility failed to provide adequate nursing supervision for 1 of 3 residents (Resident #4) reviewed. The facility reported a census of 56 residents. Findings include:Resident #4's Minimum Data Set (MDS) assessment dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 14 for which indicated no impaired cognitive decisions, is able to be understood and understands and no behaviors. The resident required partial to moderate assistance with activity of daily living and had 2 falls with no injury prior to being admitted to the facility. The MDS included diagnoses of heart failure, hypertension, diabetes mellitus, Parkinsons, anxiety, and depression.The Care Plan Focus target dated 12/4/25, indicated Resident #4 is at risk for falls related to gait imbalance. Interventions include to assist resident with ambulation and transfers as needed, bed is in low position, resident to leave bedroom door open for closer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-03 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's Quality Assurance Performance Improvement (QAPI) plan, the facility's past surveys, and staff interviews, the facility failed to correct their own deficiencies for 7 of 12 areas of concern. The facility reported a census of 54 residents. Findings include: The facility QAPI Plan reviewed 1/14/24 defined the mission as to provide resident centered healthcare services, excellence in clinical care, and to promote care giver engagement and empowerment to better serve the resident, family and the community. The guiding principles consisted of the following: QAPI has a prominent role in our management and board functions on par with monitoring reimbursement and maximizing revenue. QAPI outcomes are directly related to the quality of care and the quality of life of the residents. - The organization uses QAPI to make decisions and guide the day to day operations. QAPI included all employees, all departments and all services provided. The QAPI program focuses on our organization's systems and processes and the facility strives to continually identify and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-03 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, antibiotic stewardship policy, clinical record review, and staff interview, the facility failed to follow policies with all residents. The Infection Preventionist (IP) identified residents with an infection using a facility map, but couldn't provide evidence of when the antibiotic began, the monitoring of laboratory data, and the evaluation of the treated infections. The facility had 2 residents (Residents #43 and #37) with active urinary tract infections (UTIs) and 1 resident (Resident #35) who completed an antibiotic for a methicillin resistant staphylococcus aureus (MRSA) infection (a contagious infection that requires treatment with specific medication due to the infection not responding to other medications). The facility reported a census of 54 residents. Findings include: 1. The Health Status Note dated 1/16/25 at 7:50 AM reflected Resident #37 returned form an appointment with the following new orders: a. Start Bactrim DS (antibiotic) 800 - 160 MG 1 tablet by his g-tube (tube inserted in the stomach to bypass the esophagus to prevent issues with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-03 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview and policy review, the facility failed to provide resident bathing to maintain good personal hygiene and personal choice for residents unable to carry out the activity of daily living (ADL) independently, for four of four residents reviewed (#6, #24, #27 and #48). The facility reported a census of 54 residents. Findings include: 1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #6 used a wheelchair and required total assistance from staff to shower/bathe. The MDS included diagnoses of progressive neurological conditions, diabetes mellitus and multiple sclerosis. The Care Plan Focus with a target date of 3/11/25 indicated Resident #6 required assistance with ADL's. The Interventions instructed the staff with the following: a. Assist Resident #6 with shower/bathing per schedule. b. Resident #6 needed total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interview and policy review, the facility failed to provide care for 1 out of 21 residents reviewed (Resident #24) in a manner to promote dignity and respect. The facility reported a census of 54 residents. Findings include: Resident #24's Minimum Data Set (MDS) assessment dated [DATE]identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. On 2/24/25 at 11:22 AM, Resident #24 said she became incontinent of BM (bowel movement) a couple of times since she admitted to the facility, due to not having enough staff. She reported she felt like a baby when she became incontinent. On 2/26/25 at 4:00 PM, the Administrator reported she expected staff to treat residents with respect, dignity, and provide them care as soon as possible. On 2/27/25 at 8:30 AM, Resident #24 reported she knew when she needed to have a BM and became incontinent of BM a couple times recently as she waited for someone to help her. The facility policy titled Resident Rights…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review the facility failed to develop a Care Plan to address risk factors and interventions for 1 of 21 residents reviewed (Resident #25) for comprehensive Care Plans. The facility reported a census of 54 residents. Findings include: Resident #13's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of diabetes mellitus, non Alzheimer's dementia, depression and post-traumatic stress disorder (PTSD). The MDS documented Resident #13 received anti anxiety medication and a hypoglycemic medication during the lookback period. Resident #13's February 2025 Medication Administration Record listed the following orders: a. Metformin HCL 1000 mg (milligrams) - give 1 tablet 2 times a day for type 2 diabetes mellitus. b. Sitagliptin 100mg - give 1 tablet 1 time a day for type 2 diabetes mellitus. c. Buspirone HCL (anti anxiety medication) 10 mg -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews and policy review, the facility failed to provide restorative care for 2 of 2 residents reviewed (Residents #43 and #46). The facility failed to initiate a restorative program for Resident #43 for 18 days after the Physical Therapist (PT) recommended restorative care. In addition, they failed to provide restorative care as (PT) recommended for Resident #46. The facility reported a census of 54 residents. Findings include 1. Resident #43's Minimum Data Set (MDS) assessment dated [DATE] included diagnoses of a stable fractur of the thoracic spine and muscle weakness. The MDS listed Resident #43 received Physical Therapy (PT) and Occupational Therapy (OT). Resident #43's Clinical Physician Orders reviewed 2/25/25 included an order dated 1/14/25 for physical therapy to evaluate and treat. Resident #43's MDS assessment dated [DATE] a Medicare part A stay from 1/14/25 - 2/12/25. Resident #43 received 489 minutes of PT and 317 minutes of OT. A document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #27's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. The MDS included diagnoses of medically complex conditions, anemia, hypertension, hyperlipidemia (elevated cholesterol levels increasing the risk for stroke or heart attacks) and paraplegia (the loss or impairment of motor and sensory functions in the lower half of the body). The MDS identified Resident #27 received a diuretic during the lookback period. The Care Plan Focus with a target date of [DATE], indicated Resident #27 had a risk for altered cardiovascular functioning related to hypertension. The Interventions directed the following: a. Monitor vital signs, weight and labs as ordered. b. Knee high TED hose (specialized stocking to prevent blood clots). The Care Plan Focus with a target date of [DATE] indicated Resident #27 required the use of diuretic medication related to edema. The Interventions instructed to monitor weights. The POC Response History reviewed [DATE] listed a task to apply…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to provide adequate nursing supervision to prevent accidents and injuries for 1 of 2 residents reviewed (Resident #20) for falls. The facility failed to complete a thorough root cause analysis and implement a fall intervention after a fall occurred. The facility reported a census of 54 residents. Findings include: Resident #20's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 6, indicating severely impaired cognition. Resident #20 required substantial to maximal assistance with bed mobility and all transfers. The MDS included diagnoses of anemia (low iron levels in the blood), heart failure (inability for the heart to pump blood), hypertension (high blood pressure), diabetes mellitus, malnutrition (inadequate intake of nutrition) and non Alzheimer's disease. The MDS documented Resident #20 had one fall with injury since last assessment. The Care Plan Focus with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to provide dialysis care to meet the needs of a resident for 1 of 1 residents reviewed (Resident #34). The facility failed to notify the primary care physician (PCP) of weight gain according to the parameters ordered by the PCP. The facility reported a census of 54 residents. Findings include: Resident #34's Minimum Data Set (MDS) assessment, dated 12/6/24, identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of medically complex conditions, heart failure, hyperlipidemia (elevated cholesterol increasing the risk of stroke or heart attack) and end stage renal (kidney) disease (ESRD). The MDS indicated Resident #34 received dialysis. The Care Plan with a target date of 3/16/25 included the following Focuses: a. Resident #34 required dialysis related to a diagnosis of end stage renal disease. i. The Intervention directed to monitor weights. b. Resident #34 required the use of diuretic (medication used to reduce the amount of fluid) medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0713 — isolatedProvide or arrange emergency care by a doctor 24 hours a day.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to ensure the Physician responded promptly to a notification of abnormal laboratory results and chest x ray results for 1 of 21 residents (Resident #55) reviewed. See F684 for additional information regarding Resident #55. The facility reported a census of 54 residents. Findings include: Resident #55's MDS (Minimum Data Set) assessment dated [DATE] identified a BIMS (Brief Interview for Mental Status) score of 11, indicating moderately impaired cognition. Resident #55 required substantial to maximal assistance with bed mobility and all transfers. The MDS included diagnosis of heart failure (inability for the heart to pump blood), hypertension (high blood pressure), atrial fibrillation (irregular heart beat), diabetes mellitus and acute kidney failure. The MDS documented Resident #55 received diuretic medication during the lookback period. A Progress Note dated [DATE] documented the ARNP (Advanced Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident, and staff interviews, the facility staff failed to consistently answer call lights within a reasonable amount of time (15 minutes). Residents reported having to wait thirty to forty five minutes for someone to answer their call light numerous times during the week. The facility reported a census of 54 residents. Findings include: 1. Resident #46's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #46 required substantial assistance of 2 staff for transfers and toileting. The MDS included a diagnosis of hemiplegia (paralysis of one side of the body). During an interview on 2/24/25 at 12:41 PM, Resident #46 stated the staff took a long time to answer their call light. Observed Resident #46 in a wheelchair, with his left leg and left arm secured to the wheelchair arm rest. Resident #46 stated it took 30 minutes to an hour in the afternoon and evening shifts.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-03 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews and policy review, the facility failed to adequately trained staff to perform a treatment for 1 of 1 resident reviewed (Resident #6). The facility failed to have a nurse flush Resident #6's catheter as ordered. Instead of the nurse, a Certified Nursing Aide (CNA) the irrigated/flushed Resident #6's catheter. The facility reported a census of 54 residents. Findings include: Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of progressive neurological conditions, diabetes mellitus, neurogenic bladder (a condition that affects the bladder's ability to function properly due to damage to the nerves that control it), and multiple sclerosis. The MDS identified the resident had an indwelling catheter. The Care Plan Focus with a target date of 3/11/25, indicated Resident #6 required the use of a suprapubic catheter (a thin,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, family interview, facility records, and policy review, the facility failed to provide care and services according to accepted standards of clinical practice for 1 of 4 residents reviewed (Residents #1). The facility failed to follow physician orders to administer the correct dose of an antipsychotic medication for 7 days (9/20/24 to 9/27/24). The facility reported a census of 52 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10, indicating moderately impaired cognition. Resident #1 required supervision or touching assistance with bed mobility and transfers. The MDS included diagnoses of hypertension (high blood pressure), renal disease (kidney), cerebrovascular accident (CVA), non Alzheimer's dementia, Parkinson's disease, and neurocognitive disorder with Lewy bodies (a type of dementia). The MDS documented Resident #1 received antipsychotic medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-06 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident, family, and staff interviews the facility failed to answer call lights in a timely manner for 4 of 4 residents reviewed (Residents #11, #25, #12 and #7). Findings include: 1. Resident #11's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The assessment indicated that Resident #11 required extensive assistance from 2 persons for transfers and toilet use. Resident #11 required extensive assistance from 1 person with bed mobility and dressing. The MDS included diagnoses of depression and psychotic disorder. During an interview on 10/30/23 at 1:46 PM, Resident #11 reported that she sometimes waits 45 minutes in afternoon and evening for staff to come answer her call light. During an interview on 11/2/23 at 8:21 AM, Resident #11 reported that the morning staff has put her in the bathroom on the toilet and left her there. She added that at times she waits up to 45 minutes for the staff come back, after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, facility documentation, and policy review, the facility failed to ensure staff used proper hand sanitizing to prevent or spread infection. The facility also failed to act on resident's personal refrigerators that were out of safe temperature ranges for storing food. The facility reported a census of 55 residents. Findings include: On 10/31/23 at 7:50 AM, observed Staff F, Personal Nutritional Assistant (PNA), assisting two residents to eat their breakfast. Staff F sat down between the two residents and began to alternate feeding the residents. She then got up, grabbed a paper from another table, came back and resumed feeding the residents. Observed Staff F use her hand to put her hair behind her ears and continue to help the residents eat without completing hand hygiene. Staff F got up again and went to a counter and picked up a walkie talkie. She returned to the residents sat down and continued to feed the residents without completing hand hygiene. Witnessed the Director of Nursing (DON) approach Staff F and speak with her. As the DON walked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility record review and staff interviews, the facility failed to provide satisfactory evidence that they identified their own high risk, high volume, and problem-prone quality deficiencies, and made a good faith attempt to correct them. The facility reported a census of 55 residents. Findings included: During an interview on 11/2/23 at 10:00 AM, the Administrator reported information discussed at safety meeting and Quality Assurance (QA) are privileged information and protected by law so he could not give that information. Review of a document provided by the Director of Nursing (DON) on 11/2/23 at 10:45 AM listed 3 incidents for residents that happened in September. The document reflected the type of incident that occurred and the intervention put in place. The document lacked a complete detailed report of investigating, analysis, and prevention of adverse events. During an interview on 11/2/23 at 12:40 PM, the DON reported that the facility did not do root cause analyses for incident reports. She verbalized the facility goes over the incident by talking about what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-06 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — the official record, unedited, may be distressing
Based on personnel file reviews, facility policy review, and staff interview, the facility failed to provide dependent adult abuse recertification training within 3 years for 1 of 5 employees reviewed (Staff B). The facility identified a census of 55 residents. Findings include: The personnel file for Staff B, Licensed Practical Nurse (LPN), listed a hired date of 9/12/22. Staff B's Dependent Adult Abuse Mandatory Reporter Training Certificates reflected that they completed the 2 hour dependent adult abuse training on 2/21/20 and a 1 hour dependent adult mandatory reporter recertification training on 5/23/23. The Dependent Adult Abuse Awareness and Training Policy revised 12/30/20 instructed that each employee shall be required to take a 1 hour recertification training within 3 years of the initial 2 hour training and every three years thereafter. On 11/2/23 at 9:05 AM, Staff C, Human Resources, acknowledged that Staff B completed their Dependent Adult Abuse Recertification training late.
- Potential for harm · Dcited before2023-11-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to notify the physician of significant weight gains for 1 of 2 residents reviewed (Resident #38). Findings include: Resident #38's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The assessment indicated that Resident #38 weighed 237 pounds (lbs.) and had no significant changes in weight. The MDS included diagnoses of heart failure, atrial fibrillation, end stage renal disease, respiratory failure, diabetes, and obstructive sleep apnea. Resident #38's undated Care Plan documented that she had a risk for dehydration related to her dialysis and fluid restriction. The Interventions listed on the Care Plan directed the staff to weigh her at the same time of day with the wheelchair scale, then notify the physician of a weight gain of 2-3 lbs. in 24 hours or 5 lbs. in 5 days. Resident #38's Weight Summary lacked weights for August on the 1st, 6th, 18th,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, staff file review and policy review the facility failed to report a potential abuse to the surveying agency for 1 of 3 residents (Resident #308). Staff reported to the administration that Staff I, Certified Nurse Aide (CNA), pushed Resident #308 back into a chair in a rough manner. A video recording contained the interaction and the personal file contained a counseling note. The facility did not report the incident to the proper authorities. Findings include: Resident #308's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 3, indicating severely impaired cognition. Resident #308 required extensive assistance from 1 person for dressing, toilet use, and hygiene. In addition, Resident #308 required limited assistance from 1 person for locomotion. The MDS included diagnoses of unspecified dementia with behavioral disturbances, generalized anxiety disorder, and unspecified dementia with agitation. The Care Plan cancelled on 9/6/23, reflected that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, staff file review and policy review the facility failed to thoroughly investigate a potential abuse situation for 1 of 1 resident reviewed (Resident #308). The staff reported to the Administration that Staff I, Certified Nurse Aide (CNA) pushed Resident #308 into a chair in a forceful manner. A video recording contained the interaction and the facility counseled Staff I. Findings include: Resident #308's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 3, indicating severely impaired cognition. Resident #308 required extensive assistance from 1 person for dressing, toilet use, and hygiene. In addition, Resident #308 required limited assistance from 1 person for locomotion. The MDS included diagnoses of unspecified dementia with behavioral disturbances, generalized anxiety disorder, and unspecified dementia with agitation. The Care Plan cancelled on 9/6/23, reflected that Resident #308 had a risk for falls related to his gait and balance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to send a copy of a notice of transfer to a representative of the Office of the State Long Term Care Ombudsman for 3 of 3 residents reviewed (Resident #4, #49, and #38). Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15 indicating cognitively intact. Resident #4's Clinical Census reviewed on 10/31/23 listed a status of hospital paid leave on 8/9/23 and 9/22/23. The August 2023 Ombudsman Notification form lacked documentation of her discharge to the hospital on 8/9/23. The September 2023 Ombudsman Notification form lacked documentation of her discharge to the hospital on 9/22/23. 2. Resident #49's MDS assessment dated [DATE] listed a readmission date of 7/23/23 from an acute hospital. The MDS identified a BIMS score of 14, indicating intact cognition. Resident #49's Clinical Census listed a status of hospital paid leave on 7/17/23 and 7/19/23.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review the facility failed to provide a bed hold notice for 2 or 3 residents reviewed (Residents #4 and #49). Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15 indicating cognitively intact. Resident #4's Clinical Census reviewed on 10/31/23 listed a status of hospital paid leave on 9/22/23. The clinical records lacked documentation that the facility provided a bed hold notification to Resident #4 or Resident #4's Representative when the she discharged to the hospital on 9/22/23. On 10/31/23 at 3:00 PM, the Director of Nursing (DON) reported they did not do a bed hold because Resident #4 went out on 9/22/23 and came back in the early morning at 4:30 AM on 9/23/23. She verbalized she realized she was out overnight so it should have been done. The Reserve Bed Policy, revised September 2013 directed that the facility provide the resident or the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review staff interview, the facility failed to complete a new Preadmission and Resident Review (PASRR) evaluation as required for 2 of 3 reviewed (Residents #4 and #11). Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] reflected that she had a level II PASRR condition of intellectual disability. The MDS identified a Brief Interview for Mental Status (BIMS) score of 15 indicating cognitively intact. The MDS included diagnoses of anxiety disorder, bipolar disorder, and borderline personality disorder. Resident #4's Notice PASRR Level II Outcome dated 5/7/23 listed the date the short-term approval ends as 11/3/23. Resident #4's clinical records lacked documentation that the facility tried to move toward a successful discharge to a lower level of care prior to the short-term approval ending. During an interview on 11/1/23 at 11:35 AM, the Social Worker reported she resubmitted a new PASRR for short-term stay on Monday (10/30/23). She reported she did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to develop a Care Plan that addressed risk factors and interventions related to type 2 diabetes for 1 out of 20 residents (Resident #25) reviewed for comprehensive Care Plans. Findings include: Resident #25's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 4, indicating severely impaired cognition. The MDS indicated that Resident #25 required extensive assistance of two persons with bed mobility, transfers and toilet use. The MDS included diagnoses of anemia, heart failure (inability of the heart to pump blood), renal disease (kidney), diabetes mellitus, and Alzheimer's disease. The MDS documented Resident #25 received insulin injections 7 out of 7 days in the lookback period. Resident #25's November 2023 Medication Administration Record (MAR) included the following orders: a. Start date 11/4/22: Insulin Aspart (rapid-acting insulin) Solution inject 22 units…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, and staff interview, the facility failed to update care plans with fall interventions and feeding assistance needs for 2 of 6 residents reviewed (Residents #1 and #5). The facility reported a census of 55 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 1, indicating severely impaired cognition. The MDS indicated that Resident #1 required extensive assistance of one person for bed mobility, transfers, ambulation, dressing, and personal hygiene, and extensive assistance of two persons for toilet use. The MDS included diagnoses of non-traumatic brain dysfunction, diabetes, Alzheimer's disease, moderate intellectual disabilities, and Down syndrome. The Care Plan, dated 8/14/23 included a Focus that Resident #1 had a risk for falls related to confusion, gait problems, balance problems, incontinence, vision problems, hearing problems, and unaware of his safety needs. The Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #49's MDS assessment dated [DATE] listed a readmission date of 7/23/23 from an acute hospital. The MDS identified a BIMS score of 14, indicating intact cognition. The assessment reflected that Resident #49 had impaired range of motion (ROM) to one side of the upper extremity. The hospital Transfer/Discharge/Active Orders dated 4/18/23 included an order for continuous use of a splint to his right wrist, hand, remove 3 times a day to complete hygiene cares and check for skin breakdown. Resident #49's October 2023 Treatment Administration Record (TAR) included an order on 5/13/23 for edema glove on in morning (AM) and off at bedtime (HS). On 10/30/23 at 11:54 AM observed Resident #49 in the dining room without an edema glove and/or a splint to his right hand. On 10/30/23 at 4:00 PM witnessed Resident #49 in his room without an edema glove and/or a splint to his right hand. On 10/31/23 at 9:45 AM observed Resident #49 in his room without an edema glove and/or a splint to his right hand. On 10/31/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and chart review the facility failed to offer the use of a toilet on a timely basis to 1 of 3 residents reviewed (Resident #45). An observation revealed Resident #45 sitting in his chair for over 4 hours before someone offered to take him to the toilet. Findings include: Resident #45's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 2, indicating severely impaired cognition. The MDS lacked behavior symptoms. He used a walker and a wheelchair. He required substantial assistance (more than half of the effort) with toilet use. The assessment described Resident #45 as frequently incontinent of bladder. The MDS included diagnoses of non-traumatic brain dysfunction, dementia and psychotic disorder. The Care Plan with a Target Date of 1/9/24 included the following Focuses: a. Resident #45 had bladder incontinence. b. Resident #45 had a risk for falls related to confusion, gait/balance problems, incontinence and he lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews the facility failed to reassess 1 of 1 resident reviewed (Resident #11) for electric wheelchair safety after an accident. Findings include: 1. Resident #11's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The assessment described her as independent with set up assistance with locomotion on and off the unit. The MDS indicated the she used a wheelchair. The Communication - with Resident note dated 9/15/23 at 3:00 PM identified that Resident #11 reported to the nurse that while she went to the library on the previous day, the left foot pedal got pushed with her foot on it. She explained that the elevator door pushed her foot pedal up far, bending her foot up. She said she noticed some pain while transferring to the bed the previous night but did not say anything due to it being mild. Resident #11 reported to the nurse that she had increased pain of an 8 out of 10 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review the facility failed to reposition residents to prevent pressure for 2 of 3 residents (Residents #307 and #45). In addition, the facility failed to provide range of motion exercises as recommended for 1 of 1 residents (Resident #12). Findings include: 1. The Baseline Care Plan (BCP) dated 10/26/23, identified that Resident #307 required assistance from 2 persons with bed mobility, transfers and toilet use. He had a coccyx wound that measured 1.2 centimeters (cm) length x 1 cm width x 0.1 cm depth. The BCP described Resident #307 as very weak and admitted to the facility with hospice services. The Medical Diagnosis Sheet reviewed on 11/1/23 at 10:02 AM listed diagnoses of pneumonia and congestive heart failure. The Care Plan with a Target Date of 1/24/24 included the following Focuses: a. Resident #307 had a terminal prognosis related to heart failure. The Intervention directed the following: 1. Work with nursing staff to provide maximum comfort and wishes with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #46's MDS assessment dated [DATE] identified a BIMS score of 15 indicating cognitively intact. Resident #46 ate with set-up help and supervision. The MDS included diagnoses of heart failure, hypertension, and renal insufficiency. Resident #46 received a mechanically altered diet and a therapeutic diet. The Care Plan with a target date of 12/20/23 included a Focus that indicated Resident #46 had nutritional risks related to diabetes mellitus type 2, congestive heart failure, end stage renal disease, and dialysis. He needed a mechanical and therapeutic diet. The Interventions directed the following: a. Encourage him to follow his order for fluid restriction b. Resident #46 would receive a renal diet, mechanical soft texture, regular fluid consistency, and a 1500 cc fluid restriction. c. Order for a fluid restriction of 1500 cc per day - refer to specific breakdown and guidelines. The Communication - with Physician Note dated 9/18/23 at 4:35 PM reflected that the facility received a fax from the doctor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide enteral (fluids delivered directly into the stomach) water as ordered for 1 of 2 residents reviewed (Resident #42). Resident #42 required tube feedings and experienced increased vomiting. On 10/27/23 the dietician recommended a decrease in the water flow in his 24-hour tube feedings. An order was entered on 10/30/23 to decrease the fluids with feedings from 25 milliliters (ml) an hour to 20 ml. On 10/30/23, 10/31/23 and 11/1/23 an observation revealed the water flow still set on 25 ml. As of 11/1/23 at 7:00 AM the facility still did implement the order change. Findings include: Resident #42's Minimum Data Set (MDS) assessment dated [DATE], identified that he had severely impaired cognitive skills for daily decision making. Resident #42 required total assistance from one staff for bed mobility, transfers, locomotion, toilet use, and personal hygiene. The MDS included diagnoses of cerebral palsy (a group of disorders that affects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and policy review the facility failed to do a dialysis assessment or a complete before and/or after dialysis assessment for 2 of 2 residents reviewed (Resident #46 and #38). Findings include: 1. Resident #46's MDS assessment dated [DATE] identified a BIMS score of 15 indicating cognitively intact. Resident #46 ate with set-up help and supervision. The MDS included diagnoses of heart failure, hypertension, and renal insufficiency. Resident #46 received a mechanically altered diet and a therapeutic diet. The MDS listed that Resident #46 received dialysis while a resident at the facility during the lookback period. The Care Plan with a target date of 12/20/23 included the following Focuses: a. Resident #46 received dialysis 3 times a week. The Interventions directed the following: - Resident #46 received dialysis on Monday, Wednesday, and Friday. - Nursing staff to check his port (fistula or dialysis access) on his left upper arm and document any concerns. - Staff to check…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to provide adequate monitoring of prophylactic (preventative) antibiotic use for 1 resident reviewed, (Resident #38). The facility notified Resident #38's primary provider. When the primary provider replied that a specialist provided the order, the facility failed to contact the prescribing provider to review the prophylatic order. Findings include: Resident #38's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The assessment indicated that Resident #38 weighed 237 pounds (lbs.) and had no significant changes in weight. The MDS included diagnoses of heart failure, atrial fibrillation, end stage renal disease, respiratory failure, diabetes, and obstructive sleep apnea. Resident #38 received a mechanically altered diet and a therapeutic diet. The assessment indicated that she used an antibiotic for 7 out of 7 days in the lookback period. Resident #38…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to discontinue an as needed (PRN) antipsychotic medication (haloperidol or Haldol) or seen by the provider within 14 days to determine the necessity of the medication for 1 of 5 residents reviewed (Resident #45). The Pharmacist recommended that the physician see Resident #45 still needed the medication, the benefit of the medication, and/or if the medication helped him. The facility failed to implement the recommendation for two months after the pharmacy review. Findings include Resident #45's Minimum Data Set (MDS) assessment dated [DATE], identified a Brief Interview for Mental Status (BIMS) score of 2, indicating severely impaired cognition. The MDS lacked behavior symptoms. He used a walker and a wheelchair. He required substantial assistance (more than half of the effort) with toilet use. The assessment described Resident #45 as frequently incontinent of bladder. The MDS included diagnoses of non-traumatic brain dysfunction, dementia and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to wear gloves to remove a used dirty dressing while completing wound care for 1 of 1 resident reviewed (Resident #26). Findings include: Resident #26's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS included diagnoses of atrial fibrillation, heart failure, hypertension, renal failure, asthma, chronic respiratory failure, and a stage 4 pressure ulcer of the left ankle. The Physician Orders' reviewed on 11/2/23 at 11:30 AM included the following orders: a. Dated 10/16/23: Clean right lateral ankle with soap and water, then apply Providone iodine swabs to wound bed, then apply triamcinolone 0.1% cream around the wound bed, and cover with a Mepilex dressing. b. Dated 10/16/23: Clean left ankle wound with soap and water, then apply Providone iodine swabs to wound bed, then apply triamcinolone 0.1% cream around the wound bed, and cover with a Mepilex dressing. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$71,897 in federal fines across 2 penalties.
- $33,540 — penalty dated 2024-12-04
- $38,357 — penalty dated 2023-11-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 4 of 5 | 2.5 | +1.5 vs chain |
| Quality measures | 2 of 5 | 3.3 | -1.3 vs chain |
The other 88 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 88; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| IOWA PORTFOLIO OPCO HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/15/2024 |
| DOROS GENERATION TRUST U/A/D 1/3/12 | Organization | INDIRECT OWNERSHIP INTEREST | since 08/15/2024 |
| GPN FAMILY TRUST U/A/D 4/28/08 | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 03/03/2025 |
| OAKWAY OPERATIONS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 03/03/2025 |
| SHABAT, MENACHEM | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| BEASLEY, KARLA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| BEHOUNEK, LINSEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| BORCHERDING, JENNY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| BURKEN, SHERI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| FRIEDENBERG, LAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| HASSEBROCK, MEGAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| HEDBERG, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| HEITLAND, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| HEYING, LARINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| HOUSTON, MINDY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| JAEGER, KRYSTLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| LARSON, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| MCCLURE, DOROTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| OTTERBECK, PATRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| RAJCHENBACH, CHAIM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| SHEAR, KILEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| VAN VEGHEL, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| WIERSCHEM, BOBBIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/15/2024 |
| FRIEDMAN, BRIAN | Individual | TRUSTEE OF THE SNF | since 01/03/2021 |
| RAJCHENBACH, AVRUM | Individual | TRUSTEE OF THE SNF | since 04/28/2008 |
| RAJCHENBACH, RIVKA | Individual | TRUSTEE OF THE SNF | since 04/28/2008 |
| SHABAT, AHUVA | Individual | TRUSTEE OF THE SNF | since 01/03/2012 |
| CASCADE CAPITAL HOLDINGS LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| CASCADE CAPITAL PARTNERS LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| CCG GORGONA LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| GORGONA HOLDCO LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| GORGONA PROPCO HOLDINGS LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| GORGONA SUB HOLDCO LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| LEGACY HEALTHCARE FINANCIAL SERVICES LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| MN8 RH HOLDCO LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
| WEBSTER CITY IA PROPERTY HOLDINGS, LLC | Organization | ADP OF THE SNF | since 08/15/2024 |
CMS files one row per role, so the 58 rows in the source record cover these 36 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $948K paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165411. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.