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Avantara Chicago Ridge

10300 Southwest Highway, Chicago Ridge, IL 60415 · For profit - Limited Liability company · 203 certified beds · (708) 425-1100 Medicare & Medicaid certified

Call the home — (708) 425-1100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited May 20255 actual-harm citations$137,658 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited May 2025
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $137,658 in federal fines (most recent 2025-08-18)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (69%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10604 Southwest Hwy Ste 200 · (708) 424-9710 · Call to confirm hours
Pharmacy
10260 S Harlem Ave · (708) 499-2388 · Call to confirm hours
Grocery
10116 Virginia Ave · (708) 424-7900 · Call to confirm hours
Park
10350 Nashville Ave · Typically dawn to dusk
Place of worship
10268 Southwest Hwy · (708) 422-7877

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.6%13.4%15.4%better
Long-stay residents who lose too much weight3.6%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms83.9%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.8%3.1%3.3%better
Long-stay residents whose ability to walk worsened8.1%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication3.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine64.2%91.8%95.3%worse
Long-stay residents with pressure ulcers6.8%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control8.9%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table4.3%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine36.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission28.2%26.1%22.6%worse
Short-stay residents with an outpatient ER visit11.9%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.622.021.67typical
Long-stay outpatient ER visits per 1,000 resident days1.052.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

63.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 313 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

63.8%U.S. median 51.5%
Got home and stayed home
9.4%U.S. median 10.7%
Went back to hospital
49.7%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 49.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 169 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF63.8%CMS range 57.0–69.351.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.4%CMS range 7.1–12.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge49.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 4.0–8.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.11
RN hours/ resident / day
0.37
LPN hours/ resident / day
1.86
Aide hours/ resident / day
3.35
Total nurse hours/ resident / day
1.01
RN hoursweekends
68.9%
Total nursing turnover
48.8%
RN turnover

How full it usually is: this home is certified for 203 beds and averages 158.2 residents a day — about 78% occupied, or roughly 45 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.11 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.43 on weekdays — 8% thinner on weekends. RN hours go from 1.15 to 1.01 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 69% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-01-10)
7
at the previous standard inspection (2024-01-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 15 most serious are shown; the remaining 26 are one tap away and print in full.

  • Actual harm · Gcited before2025-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement interventions per resident's care plans and care assessment in preventing falls; and failed to follow policy related to fall investigation for two (R1 and R5) of five residents reviewed for accidents and falls. These deficiencies resulted in R1 sustaining a fall that resulted in bruising to the left side of the head and R1 being transferred to the local hospital for treatment after being found sitting on the floor with left arm hanging on the left bedrail with head slouched over to the left side. R5 who is confused with unsteady gait; had a fall requiring emergent transfer to the hospital and was diagnosed with acute nondisplaced fracture to the left parietal calvarium.Findings include:R5 is a [AGE] year old, female, admitted in the facility on [DATE] with diagnoses of Traumatic Subdural Hemorrhage without Loss of Consciousness, Subsequent Encounter; Syncope and Collapse; Muscle Wasting and Atrophy, Not Elsewhere Classified, Multiple Sites;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure preventive measures are in place to prevent developing of new skin impairment and deteriorating of current pressure ulcer to resident who is at high risk. This deficiency affects one (R139) of three resident in the sample of 32 reviewed for Pressure Ulcer Prevention management. This failure resulted in R139 developing a new moisture associated skin disorder (MASD) to bilateral buttocks and deteriorating pressure ulcer on sacrum area to unstageable. Findings include: On 1/7/25 at 11:30AM, R139 lying in bed with her V13 Family member/daughter and V14 Caregiver at bedside. V13 stated that she has concern regarding poor nursing services provided to her mother. V13 stated that they arrived today around 8:30AM and found R139 soaked with urine and feces. R139's bed was wet from her upper back/shoulder down to her both ankles. V13 stated that she called and showed observation to V11 ADON (Assistant Director of Nursing). V13 stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to follow their policy and procedures for fall prevention by not providing toileting assistance as needed in a timely manner and by not ensuring fall risk assessments were completed quarterly and annually. This failure applied to one of three residents (R2) reviewed for falls and resulted in R2 sustaining a left foot fracture. Findings include: R2 is a [AGE] year-old female with a diagnoses history of Partial Paralysis following a Brain Injury, history of falling, Chronic Heart Failure, Peripheral Vascular Disease, Presence of Cardiac Pacemaker, Major Depressive Disorder, and Anxiety Disorder who was admitted to the facility 01/12/2023. On 05/24/2024 at 2:48 PM R2 observed with a stability shoe on her left foot. R2 stated her foot is in a lot of pain and is worse at night because she can't sleep with her stability shoe on. R2 stated she takes pain medication for her foot before going to sleep but wakes up at night and has to take more. R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure dialysis services were provided in a manner consistent with professional standards for 1 of 3 residents (R1) reviewed for dialysis in the sample of 3. This failure resulted in R1 being transferred to the acute care hospital on 3/17/24, treated for peritonitis, sepsis, and R1's abdominal dialysis catheter had to be removed requiring R1's mode of dialysis to change. The findings include: R1's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include spontaneous bacterial peritonitis, anemia, elevated white blood cell count, hyperlipidemia, hypertension, pressure ulcer of sacral region, pressure-induced deep tissue damage of right ankle, right heel, and left heel, end stage renal disease, and dependence on renal dialysis. R1's facility assessment dated [DATE] showed R1 had no memory problems and requires assistance from staff for most cares. R1's care plan initiated 2/13/24 showed, Resident requires peritoneal dialysis .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-10-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide oral nutritional supplements, and accurately document monthly weights to identify weight loss triggers. This resulted in a significant weight loss (>5% change over a span of 1 month and >10% change over a span of 6-month period) for 1 (R134) of 6 residents reviewed for nutrition in a sample of 29. Findings include: On 10/25/22 at 1:36pm, surveyor observed R134 eating by himself in his (R134) room. R134 consumed the following items: 1 piece of baked breaded [NAME] fish, small bowl of broth-based soup, 1 piece of chocolate brownie, 2 glasses of juice. There were no oral nutritional supplements observed on R134's lunch tray. The following items were listed on R134's meal ticket but missing from R134's lunch tray: 1 each Magic Cup, 4 oz. Vanilla Ensure Pudding. On 10/26 22 at 12:15pm, surveyor requested for R134's weight to be obtained based on visual appear R134 appeared to weigh less than documented weight of 155.2 pounds. On 10/26/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-25 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's right to return to the facility following hospitalization. This failure applied to one (R1) of three residents reviewed for discharge procedures.Findings include:R1 is an [AGE] year-old resident with diagnoses including vascular dementia, was cognitively intact per the 9/22/2025 MDS/Minimum Data Set (BIMS/Brief Interview for Mental Status) score 14/15). Psychiatric evaluation dated 8/31/2025 documented the resident as pleasant, calm, cooperative, and without behavioral issues.On 9/29/2025, R1 was transferred to the hospital after exhibiting agitation and did not return to the facility.On 1/24/2026 at 1:26PM the Director of Nursing (V2) stated, the Administrator and I decided not to allow R1 to return due to behavior concerns.Facility was asked to provide documentation of a physician assessment determining the reason that the resident could not be safely cared for in the facility and this was not provided during the course of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-25 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure required physician visits occurred within the federally mandated timeframe. This deficient practice affected one (R1) of three residents reviewed for physician visits.Findings include:R1 is an [AGE] year-old resident with diagnoses including: vascular dementia, chronic kidney disease, congestive heart failure, atrial fibrillation, and diabetes. R1 was transferred to the hospital on 9/29/2025 and did not return to the facility.Record review revealed no documentation of a physician visit for greater than 60 days prior to the resident's transfer to the hospital on 9/29/2025. The Director of Nursing (V2) was unable to provide evidence of a physician visit when requested on 1/24/2026.Facility provided records that included a Nurse Practitioner note dated 2/17/2025; however, no documentation was provided showing evaluation by the attending physician.Records provided included a Nurse Practitioner progress note dated 2/17/2025; however, no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in accordance with professional standards of care by failing to follow physician orders for one (R1) of four residents reviewed for professional standards.Findings include: R1 is a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses not limited to Malignant Neoplasm of Oropharynx, Muscle Wasting and Atrophy, Lack of Coordination, Disorders of Muscle, COPD, Chronic Frontal Sinusitis, Unsteadiness on Feet, Abnormalities of Gait and Mobility, Chronic Kidney Disease, Atherosclerosis of other Arteries, Malignant Neoplasm of Prostate, Polyneuropathy, Peripheral Vascular Disease, History of Falling, Spinal Stenosis, Gastrostomy Status, Major Depressive Disorder, Insomnia, Bipolar Disorder, Atrial Fibrillation, and Alcohol Use.R1's 11/10/2025 BIMS (Brief Interview for Mental Status) Summary Score 11 indicating moderate impairmentR1's Medication Administration Record dated January 2026 Enteral Feed Order one time a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-18 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow its policy, failed to ensure g-tube site was clean, dressing applied and failed to administer g-tube feeding at the ordered rate. This failure affected one of four (R1) residents reviewed for quality of care. Findings include:R1 is a [AGE] year-old male, admitted to facility on 08/13/2025 with diagnoses not limited to Malignant Neoplasm of Oropharynx, Muscle Wasting and Atrophy, Lack of Coordination, Disorders of Muscle, COPD/Chronic Obstructive Pulmonary Disease, Chronic Frontal Sinusitis, Unsteadiness on Feet, Abnormalities of Gait And Mobility, Chronic Kidney Disease, Atherosclerosis of other Arteries, Malignant Neoplasm of Prostate, Polyneuropathy, Peripheral Vascular Disease, History of Falling, Spinal Stenosis, Gastrostomy Status, Major Depressive Disorder, Insomnia, Bipolar Disorder, Atrial Fibrillation, Alcohol use.R1's 11/10/2025 BIMS Summary Score 11 indicating moderate impairmentR1's Care Plan dated 11/6/25 Focus: R1 is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-19 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident's right to be free from misappropriation of resident property and/or exploitation. This failure affected one (R1) of three residents reviewed for misappropriation and/or exploitation as a result of R1's credit card being stolen by facility staff, who made unauthorized charges of more than $1000.00 on R1's account. Findings include: R1 is [AGE] years old and was admitted to the facility on [DATE]. Past medical history includes, but not limited to displaced intertrochanteric fracture of right femur subsequent encounter for closed fracture with routine healing, major depressive disorder, Type 2 diabetes, chronic obstructive pulmonary disease, essential primary hypertension, anemia, generalized anxiety etc. Facility reported incident dated 4/27/2025 at 11:15AM documents the following: on 4/27/2025, V1 (administrator was notified by V10 (social worker) that V3 (Family Member) alleged that R1's credit card had been compromised with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-11 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that staff provide shower/bed bath and grooming as scheduled for residents who are dependent on staff for Activities of Daily Living (ADLs). This failure affected four (R1, R2, R3, and R4) of five residents reviewed for ADL care. Findings include: R1 is an [AGE] year-old female, face sheet listed the following past medical history: Parkinson's disease without dyskinesia, without mention of fluctuations, unspecified severe protein-calorie malnutrition, unspecified symptoms, and signs involving cognitive function and awareness, xerosis cutis, atrophic disorder of skin, other reduced mobility, history of falling, essential primary hypertension, major depressive disorder single episode. 2/11/2025 at 10:20AM, R1 was observed in the dining room sitting in a wheelchair, alert, and oriented x(times) 1 to 2 and stated that she is doing okay, R1 was unable to answer other questions. 2/10/2025 at 1:14PM, V6 (Family member / POA) stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-10 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label insulin and inhalers with open date and follow pharmacy/manufacturer's recommendation on discarding for two of five medication carts (2nd floor East-West and 2nd floor [NAME] medication carts), and one of two medication room storage (3rd floor medication room) observed for medication storage and labeling. Findings include: On 01/09/2025 at 9:15AM V17 (Registered Nurse), 2nd floor East-West Medication cart had the following: 1. R47's opened Insulin glargine pen without open date. Manufacturer's storage recommendation includes throwing away opened insulin glargine pen after 28 days. 2. R39's opened Insulin lispro pen without open date 3. R125's opened insulin glargine pen without open date 4. R79's opened fluticasone furoate and vilanterol inhalation powder 100 micrograms(mcg)/25mcg without open date and label indicated to discard 6 weeks after opening. 5. R47's opened budesonide and formoterol fumarate dihydrate 160mcg/4.5mcg inhaler without open date and manufacturer's recommendation to discard 3 months…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to fill the sanitation kitchen rags bucket with appropriate amount of sanitizer per manufacturer's recommendation to prevent foodborne illness. This deficiency has a potential to affect 158 residents who received oral food from the kitchen. Findings include: On 1/7/25 at 9:56AM, Surveyor asked the V6 Dietary Manager (DM) to test the sanitation bucket with kitchen rag. V6 stated that they are using Quaternary test strip. The sanitation bucket is tested using the test strips to ensure the sanitizer concentration is correct. V6 stated using the color comparison the expected color should fall between 300 to 400 parts per million (ppm), pale green to dark green. V6 dipped the strip to the water with sanitizer inside the red bucket for more than 10 seconds but only obtained 0-100ppm, orange color to pale orange. V6 attempted 3 times and even stirred the water with sanitizer solution but still obtained the same results. V7 Dietary aide stated that she changed the sanitation bucket around 9:00AM and used the sanitizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-10 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident call light is within reach. This deficiency affects 4 (R3, R15, R150, R416) of 4 residents in the sample of 32 reviewed for Accommodation of needs. Findings include: On 1/07/25 at 11:07 AM, R15 observed in bed alert and verbal, call light was hanging on floor next to bed. On 1/07/25 at 11:10 AM, V23 (Certified Nurse Aide) verified that call light was not within reach. V23 stated that call light should be within reach and not hanging on the floor in case the resident needs help they can push the call light button. R15s medical records indicate R15 was admitted on [DATE] with diagnoses listed in part but not limited to weakness, visual impairment, Dysphagia/L (left) side weakness, Aphasia r/t(related to) CVA (cerebrovascular accident (s/p status post gastrostomy placement ) , DM (Diabetes Mellitus with retinopathy , Asthma, COPD (Chronic Obstructive Pulmonary Disease), and Malnutrition. A focus care plan for assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 1/7/25 at 10:50AM, V9 RN (Registered Nurse) taking Blood Pressure (BP) and Oxygen saturation of R113 using BP apparatus and pulse oximeter. After taking the vital signs, V9 proceeds to R217 without disinfecting the medical equipment used. After taking vital signs of R217 V9 used hand sanitizer but did not disinfect the medical equipment used. V9 stated that R113's BP is 107/57 and oxygen saturation is 92% and R217 's BP is 132/60 and oxygen saturation is 97%. On 1/7/25 at 11:00AM, V9 RN proceeds to R416 and took R416's BP and oxygen saturation. V9 used hand sanitizer but did not disinfect the medical equipment used. V9 stated that R416's BP is 114/59 and oxygen saturation is 92%. Informed V9 of above observations that she took BP and oxygen saturation of 3 residents placing the BP cuff on their upper arm and pulse oximeter on their index finger without disinfecting the medical equipment in between residents' usage. V9 stated she should disinfect the medical equipment used after each resident with disinfectant wipes. On 1/7/25 at 11:10AM, V10 CNA (Certified Nurse Assistant) stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · D2025-01-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to refer a resident to the appropriate state-designated authority for a PASRR/Preadmission Screening and Resident Review level 2 screening for evaluation and determination of newly evident serious mental illness related condition, for one of one resident (R111) reviewed for a PASRR level 2 screening in a sample of 32. Findings include: On 1/9/2025 at 1:20pm V16 (Social Service Director-SSD) said that she is responsible for making sure resident's that have new mental illness diagnosis receive an updated PASRR level 2 screening but was not made aware that R111 had new diagnosis until now and that she had contacted the agency to have a PASRR level 2 screening completed so that R111 can receive the appropriate treatment and services. On 1/10/2025 at 10:30am V36 (Admissions Director) stated that R111 had an PASRR level 1 screening completed before admissions and did not need any further evaluation at that time if a resident has a new mental illness diagnosis, then social services will be responsible to obtain a PASSAR level 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure safety interventions were in place for a resident who is at high risk and has history of falls. This deficiency affects two (R27 and R216) of three residents in the sample of 32 reviewed for fall prevention program. This failure resulted in R216 falling and sustaining a laceration to his right eyebrow that required a visit to the hospital for suturing. Findings include: On 1/7/25 at 10:30AM, V2 Director of Nursing (DON) stated that R216 was discharged home from the facility on 10/27/24. V2 stated that V29 Agency nurse who worked with R216 on the day of his unwitnessed fall was no longer working in the facility, she was terminated. Per R216's medical record R216 was admitted on [DATE] with diagnoses listed in part but not limited to Displaced fracture of shaft of humerus right arm, history of falling, Dementia with Anxiety, Cataract, Glaucoma, Abnormalities of gait and mobility, lack of coordination, Weakness, Malaise, Malignant neoplasm of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to supervise residents while taking medications during medication administration for two of four residents (R53, R100) observed for medication administration. The facility also failed to account for the usage, disposition, and reconciliation of controlled medications for one of five medication carts (2nd floor [NAME] medication cart) observed for medication storage affecting all seven residents (R3, R11, R29, R73, R76, R86, R149) on controlled medications on 2nd floor [NAME] medication cart. Findings include: 1. On 01/07/2025 at 10:47AM during unit rounds, medication cup with 3 big white pills was on the food tray of R53. On 01/07/2025 at 10:50AM, R53 was with V4 (Licensed Practical Nurse) taking the medications in the medication cup on the food tray. On 01/07/2025 at 10:47AM during interview with R53, R53 stated that the nurse usually leaves it with her because the nurse trusts that R53 will take it and R53 stated that she will take it. On 01/07/2025 at 10:50AM during interview, V4 stated that R53 was eating her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that coordinated care services was provided to a resident who had a fractured hip from a fall at the facility. The facility failed to provide skilled therapy services as ordered by physician in a timely manner. This deficiency affects one (R74) of three residents in the sample of 32 reviewed for Quality of care. Findings include: On 1/10/25 at 11:05 AM, R74 in bed, alert and verbal with some confusion and forgetfulness. R74 bed in the lowest position, floor mats on both sides of bed, and call light within reach. R74 room is close to the nurse ' s station. R74 stated he had a fall but does not remember when it happened. On 1/10/25 at 11:13 AM, V32 (Registered Nurse Agency) stated that R74 is alert and oriented to person, place and has some confusion. She knows R74 is a fall risk. She is not aware that R74 ' s fractured right hip was due to recent fall at the facility last 12/14/24. On 1/10/25 at 11:54 AM, V2 (Director of Nursing)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document incontinence care every shift per facility policy. This failure applied to two (R1 and R2) of three residents reviewed for incontinence care. Findings include: R1 is a [AGE] year-old female who admitted to the facility 8/6/24 with diagnoses that included hemiplegia and hemiparesis following a cerebral infarction and one pressure ulcer of the sacrum stage I. Minimum data set (MDS) assessed 8/8/24 indicates that R1 is dependent on staff for incontinence of bowel and bladder function. R2 admitted to the facility 8/30/24 with diagnoses that included femur fracture, cognitive communication deficit, and generalized weakness. MDS (9/2/24) notes that R2 is dependent on nursing staff for mobility and incontinence care. On 9/18/24 at 10:55am family member of R2 voiced concerns that R2 did not receive overnight incontinence care which led to R2 being soaked in urine when they arrived to visit in the morning. A 30-day lookback was reviewed for R1 and R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a new pressure ulcer from developing for a resident who was assessed to be at risk for developing pressure ulcers while in the facility. This failure applied to one (R1) of three residents reviewed for pressure ulcers. Findings include: R1 is a [AGE] year-old female who admitted to the facility 8/6/24 with diagnoses that included hemiplegia and hemiparesis following a cerebral infarction and one pressure ulcer of the sacrum stage I. Minimum data set (8/8/24) notes that R1 is dependent on staff for activities of daily living that include turning, repositioning and incontinence care. According to wound care nurse practitioner's progress notes on 8/9/24 R1 was assessed with a wound of the sacrum that measured in centimeters length x width x depth: 2 cm x 3 cm x 1 cm. On 9/11/24 the wound care nurses documented new skin alterations that included Gluteal Cleft tear and Right ischium (skin tear) which did not include measurements. On 9/13/24, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to replace a damaged call light cord in a resident's room. This failure applied to one (R2) of three residents reviewed for accidents and hazards. Findings include: R2 admitted to the facility 8/30/24 with diagnoses that included femur fracture, cognitive communication deficit, and generalized weakness. R2 discharged from the facility 9/7/24. On 9/18/24 at 10:55am family member of R2 informed the surveyor of a damaged call light with exposed wires in R2's former room. On 9/19/24 at 12:30pm, the call light in R2's former room was observed to be damaged and had been taped ineffectively covering the exposed wires. During the observation, V9 Guest Services entered the room as requested. When V9 saw the damaged cord, V9 removed it and said that they would replace it immediately. Later at 2:04pm, V1 Administrator stated, although the cord did appear to have some damage, it was functional, however it was replaced immediately after bringing it to our attention. Policy titled Hazards revised 7/24 states in part; Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 1/3/24 at 9:17 AM V19 (Registered Nurse) retrieved a gown from the PPE (Personal Protective Equipment) cart. V19 dropped a gown on the floor and picked it up and returned it to the cart on top of the clean gown and closed the drawer. Surveyor asked if that was acceptable, she said I don't know what I was thinking. She removed the dropped gown and the clean gown from the cart. V19 then measured the vital signs for R134. V19 cleaned the blood pressure cuff and the pulse oximeter with a bleach wipe and removed her gloves. She did not perform hand hygiene and proceeded to pour and administer medications to R134. Surveyor asked V19 why hand hygiene wasn't performed after removing her gloves. V19 stated I should have done that. On 1/3/24 at 1:20 PM V2 (Director of Nursing) stated it (gown) should be discarded. It is no longer clean. V2 stated hand hygiene should be done after cleaning equipment and removing gloves. R134 has a physician order that indicates isolation-enhanced barrier precautions. Reason for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation interview and record the facility failed to ensure a dignity pouch was provided for a urine collection bag for one of three residents' (R94) reviewed for dignity in a sample of 28. Findings include: On 1/2/2024 at 12:40pm R94 was observed in bed with the urine collection bag facing the outside door with no dignity pouch covering. On 1/2/2024 at 12:45pm V25(Nurse-Agency) stated R94s urine collection bag should be covered with a dignity pouch. On 1/2/2024 at 1:00pm V2(Director of Nursing-DON) stated the urine collection bag should have a dignity pouch over the urine bag. An order summary report dated on 1/2/2024 indicates that R94 has a history of Neuromuscular dysfunction of bladder. An order on 9/6/2023 indicates R94 has an indwelling catheter 16 French with 10ml balloon for a (Neurogenic bladder). Facility Policy: Unable to provide a dignity Policy.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the necessary follow up is done and that the pacemakers are in good working condition. This deficiency affects one (R97) of one resident in the sample of 28 reviewed for Professional Standards of Practice. Findings include: On 1/2/24 at 12:20PM, observed R97 sitting on bed in her room. She is alert and oriented, speaks limited English language. She showed and pointed her pacemaker on the left side of her chest. R97 was admitted on [DATE] with diagnoses listed in part but not limited to Presence of Cardiac Pacemaker, Chronic Atrial Fibrillation, Acute on Chronic Diastolic (Congestive) Heart Failure. Active Physician Order Sheet (POS) does not indicate order for pacemaker monitoring. On 1/3/24 at 11:14AM, V19 Agency Nurse said that she is not aware that R97 has pacemaker. She said, it was not endorsed to her, and it was not written in the 24 hours report/endorsement. Surveyor and V19 went to R97 and observed pacemaker chest on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a means of communication for resident who has language barrier. This deficiency affects one (R97) of two residents in the sample of 28 reviewed for Communication. Findings include: On 1/2/24 at 12:20PM, observed R97 sitting on bed in her room. She is alert and oriented but speaks and understand limited English language. She will make hand/body gestures to communicate but still difficult to understand. No communication board found in the room. On 1/3/24 at 11:14AM, V19 Agency Nurse stated that she is the assigned nurse to R97. V19 stated that R97 speaks mainly Polish Language with limited English Language. V19 stated that she did not know that R97 has a communication barrier. V19 stated she did not assess her. V19 stated she just gave R97 her morning medications. V19 state there is no communication board in R97's room. V19 stated she does not know how to use the translation service line posted at R97's bedroom wall. V19 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure effective interventions were in place to reduce the risk of falls for one of three residents' (R91) reviewed for falls in a sample of 28. Findings Include: On 1/3/2024 at 12:10pm R91 was observed up in wheelchair in the dining room with chair alarm not turned on. On 1/3/2024 at 12:15pm V23(Licensed Practical Nurse-LPN) stated R91 is a fall risk and the chair alarm should be on whenever the resident is up in the chair. On 1/3/2024 at 12:17pm V24(Certified Nursing Assistant-CNA) state the alarm should be turned on and then proceeded to turn on the chair alarm. On 1/3/2024 at 12:30pm V2(Director of Nursing-DON) said R91 is a fall risk, and the chair alarm should be turned on if she is in the chair. An Order summary report dated 1/3/2024 indicated that R91 has a history of falling, an order that was placed on the order sheet on 1/3/2024 to check bed/chair alarm is working properly every shift. R91s care-plan dated 10/17/2023 indicates a bed/chair alarm. Facility Policy: Fall Occurrence Revised 7/17/2023.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow physician order of checking bladder scan every shift for resident who has urinary retention. This deficiency affects one (R72) of one resident in the sample of 28 reviewed Bladder Management program. Findings include: On 1/2/24 at 11:50AM, observed R72 sitting in wheelchair in her room. She is alert and oriented, able to verbalize her needs to staff. R72 stated that she has a problem urinating, she has problem letting the urine out. R72 stated that it has been going on for a while. R72 was admitted on [DATE] with diagnoses listed in part but not limited to Neuromuscular dysfunction of bladder, Chronic Kidney Disease Stage 3. R72s Active physician order indicates: Bladder scan every shift dated 12/7/23. On 1/3/24 at 11:48AM, observed R72 sitting in wheelchair in her room with V16 RN (Registered Nurse). R72 stated that she has a hard time urinating. R72 added, like yesterday, I did not urinate for the whole day not until the evening.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-05 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow physician order in providing enteral feeding and enteral stoma care. This deficiency affects two (R12 and R246) of three residents in the sample of 28 reviewed for Enteral Tube Feeding Management. Findings include: On 1/2/24 at 11:26AM, observed R246 lying in bed. Gastric tube (GT) feeding pump off with feeding bag of Jevity 1.2 empty and disconnected. On 1/2/24 at 1:30PM, observed R246 lying in bed. GT feeding pump off with feeding bag of Jevity 1.2 empty and disconnected. On 1/3/24 at 11:39AM, observed R246 lying in bed connected to GT feeding of Jevity 1.2 running at 90ml/hour and flushing of water at 30ml/hr. V19 Agency Nurse said that R246 receives 22 hours of tube feeding from 6AM to 4AM. V19 assessed GT site, observed no dry dressing in placed. V19 said that GT dressing is done by night shift. R246 was admitted on [DATE] with diagnoses listed in part but not limited to Gastrostomy, Disorder of Glossopharyngeal nerve. Active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accompany a resident to an appointment for 1 of 3 residents (R2) reviewed for appointments in the sample of 8 The findings include: On 10/20/23 at 9:22 AM, R2 was sitting up in a wheelchair in the dining room. R2 had a brace on her left arm and her feet were resting on the footrests of the wheelchair. R2 responded to her name but did not answer any other questions. On 10/20/23 at 10:32 AM, V16 Medical Records/Scheduler said the Nurse Practitioner scheduled R2's appointment with the Gastrologist and she arranged the transport. V16 said she called V18 (R2's Power of Attorney) and V18 was not able to go to the appointment. V16 said she sent R2 to the appointment by herself. V16 said she didn't check with nursing to see if R2 could go by herself or would be able to answer questions. On 10/20/23 at 10:51 AM, V11 Registered Nurse said R2 is alert to self and place only, requires two persons assist for transfers, and is dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a resident was free of significant medication errors to 1 of 3 residents (R6) reviewed for medications in the sample of 8. The findings include: R6's Physician Order Sheet dated 10/23 show R6 has diagnoses of hypertension and coronary artery disease. On 10/20/23 at 11:19 AM, R6 was sitting in the dining room in her wheelchair. R6 said she was fine, and she depends on the nurses to administer her medications. A document entitled Medication Error Report dated 8/2/23 with a date of error of 7/21/23 show Medication Ordered as Documented in the POS (Amiloride 5 mg but it should have been Amlodipine 5 mg) Medication Error Summary dated 7/21/23 show Medications entered incorrectly in PCC. Resident received wrong medications. R6 received Amiloride-(water pill-diuretic) from 7/21/23 to 8/2/23 (approximately 12 days) instead of Amlodipine (R6's ordered anti-hypertensive meds). On 10/20/23 at 12:11 PM, V2 (Director of Nursing) said the medication error was discovered during one of V3's (Nurse Practitioner) visit that R6 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-29 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to repair 2 broken condensers on the air conditioning unit to ensure the facility temperatures did not rise above 81 degrees Fahrenheit, and the failed failed to have a thermometer gun with a humidity reading for taking temperatures in resident rooms. This failure affected all 141 residents in the facility. Findings Include: R1 - R11 were reviewed for inadequate cooling. On the initial tour, R1 - R11 reported the building being uncomfortably hot on 8/23/23 and 8/24/23. At 3:31 PM, room temperature checks were initiated on R1 - R11's room. V9 (Maintenance Director) and V1 (Asst. Administrator) were present for all room temperature checks. V9 used a hand held thermometer gun. V9 endorsed the thermometer was calibrated. The first floor rooms were checked first, then the second floor rooms, and finished on the third floor. All of the temperatures were taken in Fahrenheit. The following list is the order in which the temperatures were taken. R9's room was 85 degrees, R10's room was 85 degrees, R11's room was 80…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, interview, and record review the facility failed to maintain a comfortable temperature of 71-81 degrees Fahrenheit in resident rooms for 11 out of 11 (R1-R11) residents reviewed for inadequate cooling in a total sample of 11. Findings Include: The initial tour began on 8/23/23 around 10:50AM on the third floor down to the first floor. Four fans are noted on the third floor in the halls blowing on high. There are no fans in the hall way on the second of first floor. There are thermometers at each end of the hall (east and west side) on each floor. These thermometers have a humidity reading as well as a temperature reading. The first floor dining room was not cooler like the second and third floor dining rooms were. At 11:00 AM, R1 was lying in bed with a fan on high next to the bed. R1 was in a hospital gown. R1 stated the facility has been too hot since yesterday. R1 endorsed having difficulty sleeping the night before due to the temperature being too hot. The air conditioning unit in R1's room was lightly blowing out air that felt the same temperature as the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-10-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to 1.) ensure food items were properly labeled, dated, and stored; 2.) discard food products on or before the expiration date; 3.) practice appropriate hand hygiene; 4.) keep kitchen walk-in refrigerator clean 5.) allow equipment to air-dry before use. These failures have the potential to affect all 141 residents receiving oral diets from the facility kitchen. Findings include: On 10/25/22 at 9:22am, V6 (Food Service Director) conducted kitchen tour with surveyor. The following observations were made in the milk/meat walk-in refrigerator: 1. Opened 1 gallon cherries container labeled with an open date of 9/15/22 and use by date of 10/15/22. 2. Opened 1 gallon Mayo container labeled with delivery date 10/5/22 with no open or use by date. 3. Opened 1 gallon dill pickle chips container dated with delivery date 5/21/22 and opened date 6/17/22. There was no use by date documented. 4. Small package of sliced white American cheese wrapped in plastic wrapping with no label or date. 5. Sliced Ham package prepared 9/27/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-10-28 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a medication error rate below 5% as evidenced by 4 medication errors out of 35 opportunities, resulting in a medication error rate of 11.43% for four (R30, R135, R62, R18) of seven residents observed during medication administration. Findings Include: On 10/26/22 at 08:14am V12 (Registered Nurse) prepared R30s' medications at the medication cart. V12 then entered R30s' room to administer the medication. R30 received: Aspirin chewable 81mg 1 tablet by mouth Apixaban 5mg 1 tablet by mouth Ferrous Sulfate Tablet 325mg 1 tablet by mouth Metoprolol Tartrate Tablet 12.5 mg 1 tab by mouth Amlodipine Besylate 5 mg 1 tablet by mouth Probiotic Capsule 250 mg 1 capsule by mouth R30's Physician order dated 08/12/2022 documents in part, Aspirin EC Low Dose Delayed Release 81mg- Give 1 tablet by mouth one time a day. V12 (Registered Nurse) was observed giving R30 Aspirin chewable 81mg 1 tablet. On 10/26/2022 at 8:37am V12 (Registered Nurse) prepared R135s' medications at the medication cart. V12 then entered R135s'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that medications and 1 of 6 medication carts were secure while not in use or in view. These deficient practices have the potential to affect 60 residents residing on the third floor of the facility. Findings include: On 10/25/2022 at 12:52pm, surveyor located on the 3rd floor of the facility observed a medication cart (identified as East cart) unlocked and unattended. Approximately 4 minutes elapsed, and surveyor observed V26 (Licensed Practical Nurse) walking towards surveyor and East cart medication cart located at nurses station. On 10/25/2022 at 12:56pm, V26 approached the East cart medication cart and locked the medication cart. V26 stated I didn't know I left the cart unlocked, I had to step away to get some oxygen tubing for another resident. I've been a nurse for 40 years and I usually don't do this, at first the medication cart was locked. I know, a resident could have gotten access to the medications by going in there and they could die by grabbing and taking all the medications. On 10/26/2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide care according to professional standards for two (R131, R135) residents out of a sample of 26 residents reviewed. Findings include: On 10/26/2022 at 8:37am V12 (Registered Nurse) prepared R135s' medications at the medication cart. V12 then entered R135s' room to administer the medication. R135 received: Memantine HCl Oral Tablet 10 MG 1 tablet by mouth Multivitamin w/minerals 1 tablet by mouth Vitamin D Tablet (Cholecalciferol) 2000 IU by mouth Allopurinol 100mg tab 1 tablet by mouth Record review of R135s' electronic medication administration record and physician order sheet document an order for: Quetiapine 25mg tab Give 0.5 (12.5mg) tablet by mouth one time a day every 2 day(s) to be administered at 9:00am. R135 did not receive Quetiapine 25mg tab 0.5 (12.5mg) tablet by mouth as ordered by physician during observed medication administration pass. On 10/26/2022 at 8:37am, V12 stated I will give R135 the rest of R135s' medication and I will check with pharmacy later regarding R135s' Seroquel (Quetiapine) medication.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure air mattresses were at the appropriate settings for 2 (R12, R26) residents reviewed for pressure ulcer prevention in a sample of 29. Findings Include: R12 has diagnoses (Dx) not limited to senile degeneration of brain, peripheral vascular disease, dementia, quadriplegia, chronic kidney disease, uninhibited neuropathic bladder, major depressive disorder R12's Order Summary Report document in part: Pressure reduction mattress, order date 10/25/22. R12's Care Plan document in part: R12 has (stage 4 pressure ulcer present on sacrum) related to impaired mobility, incontinence, cognitive deficit, Dx: quadriplegia, history of CVA, dementia, depression, terminal illness, at risk for malnutrition, weight loss, date initiated 8/24/2021. R12's Braden Scale dated 09/30/22 document in part: Braden Risk Levels: Very High Risk - Total Score 0-9. R12 has a score of 9. On 10/25/22 at 11:05 AM R12 was observed reclining in the bed on a low air loss mattress. The low air loss mattress was set at 8 (firm). R26 has diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly label oxygen tubing for one (R55) resident reviewed for oxygen therapy in a sample of 29 residents. Findings include: On 10/25/2022 at 11:58am, R55 observed lying in R55s' bed in high-fowlers position without any signs or symptoms of respiratory distress. R55 observed receiving prescribed oxygen therapy via nasal cannula. R55's Oxygen concentrator observed turned on at R55s' bedside with nasal cannula tubing connected to the oxygen concentrator. Surveyor observed that R55s' nasal cannula oxygen tubing was not properly labeled with a date. On 10/25/2022 at 11:59am, R55 stated I don't know when the staff last changed my oxygen tubing; I guess they change it every now and then, I don't know. On 10/25/2022 at 12:44pm, surveyor and V26 (LPN) entered R55s' room and observed R55 sitting on R55s' bed in high-fowler's position while receiving oxygen therapy via nasal cannula with oxygen tubing connected to oxygen concentrator next to R55s' bed. V26 also observed that R55s' nasal cannula tubing was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain medications from the pharmacy and administer medications as prescribed for one (R135) resident out of a sample of 26 residents reviewed. Findings include: On 10/26/2022 at 8:37am V12 (Registered Nurse) prepared R135s' medications at the medication cart. V12 then entered R135s' room to administer the medication. R135 received: Memantine HCl Oral Tablet 10 MG 1 tablet by mouth Multivitamin w/minerals 1 tablet by mouth Vitamin D Tablet (Cholecalciferol) 2000 iu by mouth Allopurinol 100mg tab 1 tablet by mouth Record review of R135s'electronic medication administration record and physician order sheet documents an order for: Quetiapine 25mg tab Give 0.5 (12.5mg) tablet by mouth one time a day every 2 day(s) to be administered at 9:00am. R135 did not receive Quetiapine 25mg tab 0.5 (12.5mg) tablet by mouth as ordered by physician during observed medication administration pass. On 10/26/2022 at 8:37am, V12 stated I will give R135 the rest of R135s' medication and I will check with pharmacy later regarding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to follow their infection prevention and control policy when staff entered the rooms of 1 residents (R392) on transmission-based precautions without wearing the appropriate personal protective equipment (PPE). Findings Include: On 10/25/2022 at 12:03pm, R392's room observed with a droplet and contact precaution signage posted on the outside of the room door. Isolation signage instructs individuals entering R392's room, to put on a face mask, face shield or goggles, gloves, and isolation gown before entering the room. V39 (Certified Nursing Assistant) observed in R392's room not wearing gloves or an isolation gown. On 10/25/2022 at 12:03pm, V39 stated, I have been working here for 4 weeks, and I have never seen an isolation sign posted on R392's door. These signs are new, and I did not see them posted. I should be wearing an isolation gown and gloves when I'm in R392's room. On 10/26/2022 at 8:57am, V38 (Vendor) observed bringing an air…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$137,658 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $43,095 — penalty dated 2025-08-18
  • $78,923 — penalty dated 2025-01-10
  • $15,640 — penalty dated 2024-05-03
  • Medicare payment denial — starting 2025-02-02 for 26 days
  • Medicare payment denial — starting 2024-06-01 for 9 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 3 of 52.8+0.2 vs chain
Staffing 2 of 52.5-0.5 vs chain
Quality measures 5 of 53.3+1.7 vs chain
The other 88 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Avantara ArrowheadRapid City, SD 1 of 5Avantara Evergreen ParkEvergreen Park, IL 1 of 5Avantara MilbankMilbank, SD 1 of 5Avantara Saint CloudRapid City, SD 1 of 5Avantara WatertownWatertown, SD 1 of 5Emmetsburg Care CenterEmmetsburg, IA 1 of 5Grove Of Elmhurst, TheElmhurst, IL 1 of 5Harmony Cedar RapidsCedar Rapids, IA 1 of 5Harmony House Health Care CenterWaterloo, IA 1 of 5Harmony MarshalltownMarshalltown, IA 1 of 5Harmony WaterlooWaterloo, IA 1 of 5Harmony West Des MoinesWest Des Moines, IA 1 of 5Nexus at BerwynBerwyn, IL 1 of 5Northgate Care CenterWaukon, IA 1 of 5Park View Rehabilitation CenterSac City, IA 1 of 5Southfield Wellness CommunityWebster City, IA 1 of 5Warren Barr South LoopChicago, IL 2 of 5Avantara GrotonGroton, SD 2 of 5Avantara HuronHuron, SD 2 of 5Avantara Lincoln ParkChicago, IL 2 of 5Avantara Mountain ViewRapid City, SD 2 of 5Avantara Palos HeightsPalos Heights, IL 2 of 5Avantara PierrePierre, SD 2 of 5Avantara RedfieldRedfield, SD 2 of 5Bella Terra BloomingdaleBloomingdale, IL 2 of 5Bella Terra Morton GroveMorton Grove, IL 2 of 5Carlton At The Lake, TheChicago, IL 2 of 5Chalet Living & RehabChicago, IL 2 of 5Colonial Manor of ElmaElma, IA 2 of 5Hallmark Care CenterMount Vernon, IA 2 of 5Harmony DavenportDavenport, IA 2 of 5Harmony DubuqueDubuque, IA 2 of 5Harmony PalosPalos Heights, IL 2 of 5Harmony Utica RidgeDavenport, IA 2 of 5Heritage Care And Rehabilitation CenterMason City, IA 2 of 5Manor House Care CenterSigourney, IA 2 of 5Peterson Park Health Care CtrChicago, IL 3 of 5Avantara LibertyvilleLibertyville, IL 3 of 5Avantara NorthRapid City, SD 3 of 5Bloomfield Care CenterBloomfield, IA

Showing 40 of 88; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF17%since 06/01/2021
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF17%since 06/01/2021
GARDEN, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF59%since 06/01/2021
NINIO, MORDECHAYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF8%since 06/01/2021
ACR PROPERTY HOLDINGS, LLCOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 06/18/2021
FIRST CITIZENS BANK & TRUST COMPANYOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 08/12/2024
TBDMD IL, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/18/2021
KOWALCZYK, JOSEPHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2021
STIFF, REKEYIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/18/2021
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationADP OF THE SNFsince 06/18/2021
ROTH & CO, LLPOrganizationADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 21 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.6M
Net patient revenuemost recent cost report
-1.4%
Operating marginrevenue minus expenses
$350K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 28%Medicare 8%Other / private 64%

This home reported $350K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$374per resident / day
operating cost
$11,378per month
≈ monthly operating cost
$369per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145700. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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