Warren Barr Orland Park
14601 South John Humphrey Dr, Orland Park, IL 60462 · For profit - Limited Liability company · 275 certified beds · (708) 349-8300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $60,348 in federal fines (most recent 2024-01-22)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.4% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.2% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 97.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.9% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 6.2% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.0% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 65.4% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.3% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.4% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.2% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 15.7% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.7% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.9% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.87 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.20 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 625 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 74.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 251 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.4%CMS range 54.8–64.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 10.0–13.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 74.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 78.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 67.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.4%CMS range 4.6–8.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 275 beds and averages 187.1 residents a day — about 68% occupied, or roughly 88 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.71 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 3.77 on weekdays — 5% thinner on weekends. RN hours go from 0.71 to 0.73 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.
- Actual harm · Gcited before2025-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely turn a resident in bed for cares. This failure resulted in R1 rolling off the bed and sustaining a right femur fracture. This applies to 1 of 3 residents (R1) reviewed for falls. The findings include: R1's Face Sheet showed she was originally admitted to the facility on [DATE]. R1's Face Sheet included diagnoses of functional quadriplegia, reduced mobility, muscle wasting and atrophy, morbid (severe) obesity, body mass index (BMI) 50-59.9, anxiety disorder, and need for personal care. R1's Activities of Daily Living (ADL) care plan focus statement (last revised 3/2023) showed R1 has an ADL Self Care Performance Deficit and Impaired Mobility [related to] impaired balance, weakness, decreased strength and endurance [due to] recent hospital stays. Needs assistance with self care and mobility; extensive assistance of 2 staff with mobility and transfers .May use full body lift machine with total assist of 2 staff .non ambulatory at this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide R1 adequate hydration resulting in R1 being admitted to the hospital for hypernatremia (high sodium). This applies to 1 of 6 residents (R1) reviewed for hydration. Findings Include: R1's September Physician's Order Sheet list the following diagnoses including: cerebral infarction, dementia, diabetes, hyperlipidemia, sleep apnea, atrial fibrillation, hyperlipidemia, dysphagia, and aphasia. Physician, order dated 9/26/23, documents enteral feeding Glucerna 1.2 at 65 ML/HR (Milliliters per hour) continuous to 1040 ML water flush 350 ML six times per day total volume 2100 ML in 24hour period. R1's MDS (Minimum Data Set), dated 9/17/23, show resident is completely dependent upon staff for (Activities of Daily Living). R1 was hospitalized for hypernatremia due to dehydration from 9/17/23 to 9/26/23 per progress notes. R1's shows critical lab results indicating severe dehydration was reported to the facility on 9/16/23 at 3:55 PM. Blood Urea Nitrogen elevated at 102 MG/DL (Milligram per Deciliter) (Normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain confidentiality of resident's record by failing to ensure that resident's medications were secured at the facility and not sent home with another resident. This failure affected one (R172) of two residents reviewed for confidentiality of records.Findings include:R172 is [AGE] years old and resided at the facility from 4/21/2026 to 6/5/2026. R172's face sheet listed the following medical history: Cerebral ischemia, anemia in chronic kidney disease, hyperlipidemia, essential primary hypertension, atherosclerosis of coronary artery bypass graft (s) without angina pectoris, andchronic diastolic (congestive) heart failure.MDS (Minimum Data Set) assessment, dated 4/22/2026, scored R172 with a BIMS (Brief Interview for Mental Status) score of 13. Section gg (functional status) documented R172 is dependent on staff for transfers, toileting hygiene and lower body dressing, requires maximal/substantial assistance to partial/moderate assistance for other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-11 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff conducted appropriate discharge instruction prior to discharging a resident and failed to ensure a resident was discharged home with the right medications. This failure affected one (R236) of one resident reviewed for discharge.Findings include:R236 is [AGE] years old admitted to the facility on [DATE]. R236's face sheet listed the following past medical history: Diverticulosis of large intestine, without perforation, specified disorders of the muscle, other symptoms and signs involving the musculoskeletal system, personal history of malignant neoplasm of breast, chronic kidney disease stage 3, secondary attack (TIA), and cerebral infarction without residual deficits, hyperlipidemia, essential primary hypertension etc.Minimum Data Set (MDS) assessment, dated 5/9/2026, section C0100 (cognitive pattern) documented a Brief Interview for Mental Status (BIMS) score of 12, indicating the resident is somewhat cognitively intact. Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were 2 medication errors out of 30 medication opportunities resulting in a 6.67% medication error rate. This failure affected one (R195) of three residents reviewed for medication administration. R195's face sheet documents R195 is an [AGE] year-old resident admitted on [DATE] with diagnoses including but not limited to Type 2 diabetes mellitus without complications, supraventricular tachycardia, and acute gastroenteropathy due to Norwalk agent, and Alzheimer's disease with late onset.R195's Minimum Data Set documents a Brief Interview of Mental Status (BIMS) summary score of 5, indicating R195 has severe cognitive impairment.On 06/09/2026 at 9:05 AM, the surveyor observed V21 (Licensed Practical Nurse/LPN) administer R195 scheduled 8:30 AM morning medications. Two medications (Metformin HCL Oral Tablet500 mg 1 tablet by mouth two times a day for diabetes and Eliquis Oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff were aware of required LALM (Low Air Loss Mattress) settings and failed to ensure the LALM settings were set to the correct settings (while in use) for two of three residents (R3, R6) reviewed for pressure ulcers. Findings include: 1.R3 was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, paraplegia, and pressure ulcer of sacral region (stage 3).R3's (2/1/26) functional assessment affirms resident is dependent on staff for toileting hygiene and requires supervision or touching assist with rolling left/right.R3's (4/10/26) evaluation for potential skin integrity impairment affirms resident is high risk. R3's care plan states (12/20/24) Resident has potential for impairment to skin integrity related to paraplegia, protein-calorie malnutrition, spinal stenosis, impaired mobility, incontinence and history of refusal of care, interventions: low air loss mattress for pressure reduction. (1/5/26)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a dignified dining environment for one resident (R10) and failed to accommodate one (R3) request during dining in a sample of 10 residents reviewed for resident rights.Findings include: R3 is an [AGE] year-old male, admitted to facility 03/09/2026, and has diagnoses that include: Weakness, Parkinson's Disease Without Dyskinesia, Without Mention of Fluctuations, Paroxysmal Atrial Fibrillation, Long Term (Current) Use of Anticoagulants, Overactive Bladder, Gastro-Esophageal Reflux Disease Without Esophagitis, Orthostatic Hypotension, Repeated Falls, Displaced Intertrochanteric Fracture of Right Femur, Spinal Stenosis, Cervical Region, Anemia, Unspecified, Other Specified Disorders of Bone Density And Structure, Unspecified Site, Cerebral Ischemia, Acute On Chronic Diastolic (Congestive) Heart Failure, Moderate Protein-Calorie Malnutrition, Other Specified Disorders of Muscle, Dysphagia, Oral Phase, Other Symptoms and Signs Involving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medications as ordered by the physician for one resident (R1) in a sample of 10 residents reviewed for quality of care. Findings include: R1 is [AGE] years old, with the diagnosis but not limited to: Hemiplegia and Hemiparesis, COPD, Atrial Fibrillation, Type 2 Diabetes Mellitus, Hyperlipidemia, Hypertension, Mild Persistent Asthma, Major Depressive Disorder, Acute Embolism and Thrombosis of Right Femoral Vein, Dependence on Wheelchair, Glaucoma, GERD, and Obstructive Sleep Apnea. R1's BIMS (Brief Interview for Mental Status) score is 11, meaning R1 has moderate cognitive impairment. On 3/20/2026 at 2:57pm, R1 was lying in bed, groomed, dressed, alert and oriented. R1's right side was paralyzed. R1 stated she has missed getting her eye drops on multiple times and she needs new eyeglasses, but it is not time. R1 stated she is supposed to get her eye drops three times a day and she is not getting her eye drops at night, at times it is missed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident's right to be free from theft. This applies to 1 of 3 residents (R3) reviewed for abuse/theft in the sample. The findings include: R3's Face Sheet showed he was admitted to the facility on [DATE]. The Face Sheet showed his diagnoses include cerebral infarction, abnormalities of gait and mobility, need for assistance with personal care, and sepsis. On April 29, 2025, R3's 4/29/25 Minimum Data Set showed his cognition was severely impaired. The facility's 5/26/25 Abuse Report Final Form showed, On May 20, 2025 .[R3's Son] reported .that his father's debit card is missing and that he received a notification that someone tried to use the card. [R3's Son] mentioned that he brought his father's wallet on Sunday and today 5/20/2025 he received the notification that someone tried to use the card. The charge to the card was declined. The Abuse Report Final Form continued to show Interview with [V7] Orientee CNA [Certified Nursing Assistant-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the kitchen facility in a manner to prevent foodborne illness. This applies to 162 residents in the facility receiving dietary services. Findings include: On 04/09/25 at 01:11 PM, V2, DON (Director of Nursing), confirmed 162 residents were being served from dietary services on 04/08/25. 1. On 04/08/25 at 10:24 AM, the coffee station drainpipe in the kitchen was wrapped in black tape that looked like electrical tape. The pipe was dripping over a silver container that had brown liquid with a gray furry film floating on top and white unidentifiable chunks. The stand mixer was covered with plastic. The mixer had white and yellow crusted drips. The vents over the stove cook top had a layer of dust. On 04/10/25 at 01:47 PM, V6, Dietary Director, stated the vents over the stove are cleaned by an outside company that comes out quarterly. They came out February 2025, and will return in May this year. V6 stated administration is responsible for setting up those visits, but he can put in a request for them to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-11 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have documentation that staff were educated and offerred the Covid-19 immunization. This applies to all 168 residents in the facility reviewed for immunizations in the sample of 33. The findings include: The CMS (The Centers for Medicare and Medicaid Services) form 671 titled Long-Term Care Facility Application for Medicare and Medicaid, dated 4/8/25, shows the facility has a census of 168 residents. On 4/9/25 at 3:01 PM, V15 (RN-Registered Nurse /Infection Control Nurse) stated, I don't have the documentation that shows where I offered the vaccine to staff. I think they offer the covid vaccines to staff through an outside company. They are not required to have covid boosters. I personally have not offered to them. I have to check with Human Resources if they have a log of it. On 4/10/25, V15 was unable to provide surveyor any logbook showing that the facility offered staff Covid-19 vaccines. V15's infection control binders did not have any documentation staff were educated regarding the benefits and potential side effects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-11 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide residents and/or their representatives written notification of the reason for transfer to the hospital, and failed to notify the Ombudsman of the transfers. This applies to 5 of 5 residents (R29, R33, R37, R54, and R80) reviewed for discharge in a sample of 33. The findings include: 1. R29's Face Sheet showed R29 was admitted to the facility on [DATE]. R29 had multiple diagnoses which included cerebral ischemia, chronic obstructive pulmonary disease, psychotic disorder, mood disorder, and dementia. R29's MDS (Minimum Data Set), dated 03/03/25, showed R29 was cognitively impaired. R29's Change in Condition with SBAR (Situation, Background, Assessment, Recommendation) Form, dated 02/13/25, showed R29 had a fall. The same form showed R29 was transferred to the hospital via emergency medical transport on 02/13/25. The form showed written notice for reason of transfer was not given to the resident and or/representative. R29's Change in Condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Ecited before2025-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care to residents who require assistance with their ADLs. This applies to 7 of 7 residents (R23, R29, R33, R68, R75, R96, R116) reviewed for personal hygiene in a sample of 33. The findings include: 1. On 4/8/25 at 10:59 AM, R96 was lying in bed. His hair was disheveled and greasy. V33 (R96's wife) was beside him and she stated, They never wash or comb his hair. R96 confirmed what V33 had said. R96's care plan, dated 3/4/25, shows she has a ADL self care performance deficit and impaired mobility related to disease process. Intervention: Dressing and grooming (R96) .groom self and wash body and comb hair daily. R96's face sheet shows diagnoses of major depressive disorder, single episode, unspecified and suicidal ideations. 2. On 4/8/25 at 11:37 AM, R116 was lying in bed. He had a full beard and very long nails with a dark substance underneath on both hands. R116 stated, I've been asking to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain vital information regarding residents' pacemakers, and ensure it was readily available in the resident's medical record. This applies to out 5 of 5 residents (R20, R81, R96, R136, R529) reviewed for pacemakers in a sample of 33. The findings include: 1. R81's face sheet documents an admission date of 6/15/23. R81's POS (Physician Order Sheet) shows an order (6/16/23) for Pacemaker-Check for functionality and effectiveness. Check pulse rate and blood pressure daily and as needed. R81's face sheet documents the following diagnoses: presence of cardiac pacemaker, chronic combined systolic (congestive) and diastolic (congestive) heart failure, pure hypercholesterolemia, hyperlipidemia, unspecified, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, essential (primary) hypertension, and hypertensive heart disease with heart failure. R81's medical record was reviewed. R81's progress notes, admission assessment, and care plan do not document the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to remove expired items from resident refrigerators. This applies to 4 of 4 residents (R36, R38, R47, R84) reviewed for refrigerators in a sample of 33. The findings include: 1. On 4/08/25 at 12:07 PM, inside R38's fridge, she had two cartons of yogurt (113 grams). One carton was raspberry flavored which expired on 12/3/24, and the other one was strawberry flavored that expired on 10/13/24. There was a carton of (gelatin) with a best by date of 10/8/24. R38 stated, I didn't know those were expired. You can throw those out. I won't eat those. I don't wanna get sick. R38's face sheet shows diagnoses of dysphagia, prediabetes, impaired glucose tolerance, cachexia and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. R38's MDS (Minimum Data Set), dated 1/10/25, showed R38 is cognitively intact. 2. On 4/08/25 at 12:30 PM, inside R36's fridge, there were 2 cartons of yogurt (113 gram) mixed berry flavor that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow infection control measures. These failures apply to 5 of 5 residents (R27, R5, R529, R383, & R63) reviewed for infection control practices in a sample of 33 residents. The findings include: 1. On 04/08/25 at 12:35 PM, V3 (Restorative) was sitting at a table; R529 was to V3's left, and R63 was to her right. V3 was feeding R529 with her right hand, and then put down R529's fork, and V3 got up to move R63's wheelchair, touching the wheelchair. V3 then touched R63's lunch tray that R63 was eating his lunch from. After touching R63's wheelchair with both hands and touching R63's tray with her right hand, V3 then opened R529's mustard and ketchup packets with R529's fork, and then put a forkful of hamburger into R529's mouth. V3 never cleaned her hands between handling R63's wheelchair and tray and then feeding R529. At 12:54 PM, V3 was still feeding R529 with her right hand, and she reached over with her right hand and handed R63 his drink, and then turned back to R529 and put a forkful of hamburger in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the resident and/or their representative of the facility's policy for bed hold in writing. This applies to 3 of 3 residents (R33, R54, and R80) reviewed for discharge in a sample of 33. The findings include: 1. R33's Face Sheet showed R33 was admitted to the facility on [DATE]. R33 had multiple diagnoses which included monoplegia of upper limb, Alzheimer's Disease, cerebral ischemia, diabetes, vascular dementia, and hypertension. R33's Change in Condition with SBAR (Situation, Background, Assessment, Recommendation) Form, dated 12/20/24, showed R33 was observed sitting on the floor, next to her bed. The same form showed R33 was transferred to the hospital via emergency medical transport on 12/20/24. The form showed the facility's bed hold policy was not given to the resident and or/representative. The EMR (Electronic Medical Record) contained no documentation showing the bed hold policy was given to R33 and/or the representative. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident beds were kept at a safe height. This applies to 2 of 4 residents (R167 and R173) reviewed for accidents in a sample of 33. Findings include: 1. On 04/10/25 11:59 AM, R167's bed and over bed table were in a very high elevated position. On 04/10/25 at 12:00 PM, R167 stated his bed was dangerous. V35, PTA (Physical Therapy Assistant/Therapy Director), entered R167's room and stated, The bed should not have been left that high. If (R167) had fallen from bed the impact of an injury would be worse. R167's diagnoses includes sequelae of cerebral infarction, hypertension, muscle wasting and atrophy. R167's care plan showed R167 was at risk for falls, with interventions include to provide a safe environment. 2. On 04/08/25 at 12:55 PM, R173's bed and over bed table were in a high position. On 04/08/25 at 12:57 PM, V29, Certified Nursing Assistant/CNA, stated R173 was a high fall risk. V29 stated she left R173's bed in the high position. R173's diagnoses includes displaced intertrochanteric fracture of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store medications securely. This applies to 3 of 3 residents (R125, R119, R379) reviewed for medication storage in a sample of 33. The findings include: 1. R125's face sheet showed R125 was admitted to the facility with diagnoses muscle wasting and atrophy, abnormalities of gait and mobility, aftercare following joint replacement surgery, intervertebral disc disorders with radiculopathy lumbar region, rheumatoid arthritis, unilateral primary osteoarthritis right knee, and osteoarthritis. R125's POS (Physician Order Sheet) did not have an order for Biofreeze Roll On Pain Relieving Gel. On 4/8/25 at 11:43 AM, R125's had a Biofreeze Roll On Pain Relieving Gel sitting on her bedside table. On 4/10/25 at 10:19 AM, R125's bedside table had the Biofreeze Roll On Pain Relieving Gel on it. R125 said she used the Biofreeze on her knees when she had pain. R125 said she puts the Biofreeze on, and she had put it on a few days ago. On 4/10/25 at 1:03 PM, V16 (Agency RN/Registered Nurse) said she did not have any residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow the physician's orders for obtaining a urinalysis in a timely manner. This applies to 1 of 3 residents (R1) reviewed for care delay. The findings include: R1's diagnoses included metabolic encephalopathy, unspecified fracture of the right pubis, muscle weakness, dementia, depression, scoliosis, and altered mental status. R1 was cognitively impaired per the MDS (MDS/Minimum Data Set), dated 04/04/24. The same MDS showed R1 was dependent upon staff for toileting. Per the EMR's (EMR/Electronic Medical Record) progress notes, dated 06/18/24, R1 had urine collected for urinalysis, and culture & sensitivity. R1's preliminary results were received on 06/19/24 and an oral antibiotic (Cefdinir) was started pending the final urine culture & sensitivity. Per the physician's order sheet, Cefdinir was discontinued on 06/21/24 and another oral antibiotic (Macrobid) was started. R1's final urine culture dated 06/21/24 showed Klebsiella pneumoniae ESBL. On 06/16/24, per the EMR (EMR/Electronic Medical Record) physician's orders, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide ADLs (Activity of Daily Living) care to residents. This applies to 4 of 16 residents (R8, R9, R14 and R19) reviewed for ADL care. The findings include: 1. On 4/4/24 at 12:12 PM, R8 was in bed in his room watching TV. R8 had short beard on his face. R8 said he does not like his beard; he would like it shaved and staff has not assisted him with shaving. R8's Minimum Data Set (MDS) of 2/29/24 shows his cognition is intact and R8 needs partial to moderate assistance with hygiene. R8's care plan (initiated 2/26/24) shows R8 requires assistance with ADLs (bed mobility, transfers, dressing, walking, personal hygiene and toileting). 2. On 4/4/24 at 12:32 PM, R9 was sitting in her wheelchair in the dining room during lunch. R9 had several white hairs on her chin. R9 said she wants the facial hair off. She said staff used to take care of it, but they have not done it recently. The next day on 4/5/24 at 1:03 PM, R9 was in bed watching TV; the facial hair still noted on her chin. R9's MDS of 3/27/24 shows R9's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promptly answer resident call lights. This applies to 3 of 16 residents (R3, R6, R7) reviewed for call lights in a sample of 17. Findings include: 1. The admission Record documents R3 as a [AGE] year old admitted to the facility on [DATE], with diagnoses to include left femur fracture, anxiety, history of falls and diverticulosis. A Progress Note, dated 3/25/2024, documents R3 as alert and oriented and able to make needs known to staff. On 3/26/2024 at 10:12 AM, R3's call light was already activated. V7 (Nurse Manager) entered R3's room to respond to the call light, and R3 stated she needed assistance to the bathroom to have a bowel movement. V7 informed R3 she would notify her Certified Nursing Assistant (CNA) to assist her to the bathroom and left the room. At 10:13 AM, R3 stated her call light was on for approximately 10-15 minutes prior to V7 entering her room. R3 stated, I have issues with them answering my light. At 10:15 AM, V8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide food services in a manner that prevents food borne illness. This applies to all 166 residents that receive food services from the facility. Findings include: On 3/19/24 at 10:29 AM, the kitchen tour was conducted with V7 (Assistant Dietary Manager) On 3/19/24 at 10:33 AM, the dry storage was observed. A storage bin with contents identified as oatmeal by V7 was not labeled with contents and had a date of 3/8/24. V7 stated the bin should be labeled with the contents, in date and expiration date sot that staff are not serving outdated food items. An open box 25 LB (pounds) containing a clear plastic bag of instant food thickener was open to air. V7 stated the bag should have been sealed to protect it from contamination. V7 stated she had taken a food certification course. Items should be labeled with contents in date and expiration date. It is important so that we don't serve expired food items to residents. Using expired food can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-22 · tag F0554 — patternAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess residents for self-administration of medications, and failed to obtain physician order for resident to self-administer medications and to have medications stored in resident rooms. This applies to 5 of 5 residents (R3, R10, R17, R123 and R388) reviewed for medications in a sample of 34. The findings include: 1. On 3/19/24 at 11:19 AM, there was bottle of Tums Calcium Carbonate 1000mg Antacid on R10's bedside dresser. On 3/21/24 at 1:05 PM, R10 said, The gas medicine is mine, I use it ever so often, once in a while, when I get heartburn. R10's current Physician Order Sheet (POS) was reviewed. R10 did not have an order for Tums Calcium Carbonate, to self-administer medications, or to have medications stored at the bedside. R10's care current care plan was reviewed; R10 was not care planned for self-administration of medication. 2. On 3/19/24 at 11:29 AM, there was tube of Sooth and Cool Antifungal cream Miconazole Nitrate 2% and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-22 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have call lights accessible to dependent residents. This applies to 4 of 4 residents (R8, R21, R77 and R147) reviewed for accommodation of needs in a sample of 34. The findings include: 1. R21's EMR (Electronic Medical Record) shows the following diagnoses of respiratory failure, asthma, weakness, unsteadiness on feet and need for assistance with personal care. R21's MDS (Minimum Data Set) of 1/15/24 shows R21's cognition is moderately impaired and needs partial to moderate assistance with toileting, shower and bathing. R21's care plan (initiated 7/15/22) shows R21 is at risk for falls with interventions to keep call light within reach when in bedroom or bathroom. On 3/19/24 at 12:20 PM, V28 (Agency CNA/Certified Nurse Assistant) was completing bed bath on R21. R21 requested for some ice water. V28 left the room to get the water. R21 had oxygen concentrator in the room, but did not have her oxygen on during care. After V28 left, R21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-22 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have thermometers and complete temperature logs for residents' personal refrigerators. They facility also failed to remove expired items, label food, and clean refrigerators. This applies to 5 of 5 residents (R1, R2, R53, R62, R94) reviewed for refrigerators in a sample of 34. The findings include: 1. On 3/19/24 at 10:55 AM, during initial tour, R62 was not in his room. Inside R62's fridge, there was no thermometer. Inside, there were also 2 sandwiches with no date as to when they were prepared. There was orange juice, cola, and drinks with electrolytes. The fridge and freezer had orange stains from drinks inside. 2. On 3/19/24 at 11:02 AM, inside R53's fridge, there was no thermometer. Inside there was cream cheese, milk, apple sauce, bars of chocolate, crackers, and a bag of slices of bread with mold, with a sell through date of 2/28/24. R53 was asked by surveyor if the facility staff is taking temperatures of his fridge and if he had any concerns with his fridge. R53 couldn't understand surveyor because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-22 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two residents were free from physical restraints. This applies to 2 of 2 residents (R77, R86) reviewed for restraints in a sample of 34. The findings include: 1. R77's face sheet showed diagnoses including cerebral infarction, non-Hodgkin lymphoma, chronic kidney disease, polyneuropathy, type 2 diabetes mellitus, and history of falling. R77's MDS (Minimum Data Set), dated 3/4/24, showed R77 had severe cognitive impairment and was dependent on staff for all activities of daily living. R77's Restorative Side Rail/Other Devices Evaluation, dated 3/13/24, showed, Indicate the type of Side Rail used: 2 half rails. On 3/19/24 at 12:31 PM, R77's full length side rails were both up. On 3/20/24 at 2:29 PM, R77's full length side rails were both up. At 2:29 PM, V15 (CNA/Certified Nurse Assistant) entered R77's room to assist R77 with changing her gown. V15 lowered R77's left full length side rail, and removed R77's blankets and changed her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer medications timely as per the physician's orders. This applies to 1 resident (R82) in a sample of 34 residents reviewed for medication pass timing. R82's MDS (Minimum Data Set), dated 2/14/24, shows her cognition is intact. R82's POS (Physician Order Sheet) shows order, dated 3/14/24: Maintain at all times: Strict contact isolation precautions due to an active infection (ESBL urine) single room. R82's Care Plan, dated 3/14/24, shows resident is on contact isolation precautions related to positive ESBL in urine. Interventions include provide antibiotic therapy per the physician's orders. On 3/19/24 at 3:27 PM, R82 said she had been at the facility for 5-6 weeks, and on 2 occasions, the staff did not bring her medications. R82 said the most recent occasion was on 3/15/24, when she was moved into an isolation room after being diagnosed with a contagious bladder infection. R82 said she arrived into her new room at 4pm on 3/15/24. R82 said around 6pm, she asked her CNA (Certified Nurse Assistant) to ask her nurse why…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed adjust the mattress and bed frame so the exposed metal frame was not a hazard. This applies to 1 resident R63 reviewed for accidents hazards in a sample of 34. Findings include: R63 was admitted to the facility on [DATE], with diagnoses that include cord compression, weakness, dementia, cerebral ischemia, rhabdomyolysis, cervical disc degeneration, and abnormality of gait and mobility. R63's MDS (Minimum Data Set), dated 2/29/24, shows he is cognitively impaired with a BIMS (Brief Interview for Mental Status) score of 1. R63 is staff dependent for transfers and requires partial / moderate staff assistance to reposition in the bed. R63's care plan for memory deficit, poor safety awareness and difficulty understanding others, dated 2/29/24, sets the goal of resident being free of any injury related to accidents with interventions that include keeping environment uncluttered and any potentially harmful items out of reach. On 3/19/24 at 12:34…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain resident nutritional status and monitor weights as ordered. These failures resulted in R33 experiencing a significant weight loss. This applies to 1 resident (R33) reviewed for weight loss in a sample of 34. The findings include: R33 was admitted originally admitted to the facility on [DATE]. R33 was readmitted on [DATE] per the Face Sheet. R33's MDS (Minimum Data Set), dated 03/13/24, showed no BIMS score for R33, but showed R33's cognitive skills for daily decision making were severely impaired. The same MDS showed R33 was dependent upon staff for most ADL's (Activities of Daily Living). The same MDS showed R33 received nutrition through a feeding tube. The facility's Weights and Vitals Summary showed R33 had a -10% change [comparison weight 10/15/23, 94.6 pounds, -10.1%, -9.6 pounds]. R33's recorded weight on 10/15/23 was 94.6 pounds. R33's recorded weight on 03/19/24 was 85 pounds. R33's enteral feed orders were flush Gtube…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to evaluate for gradual dose reductions (GDR) for a resident receiving psychotropic medications. This applies to 1 of 1 resident (R68) reviewed for antipsychotic medications in a sample of 34. The findings include: R68's face sheet showed she was admitted to the facility on [DATE], with diagnoses including dementia and depression. R68's face sheet showed R68 was not being followed by a psychiatrist. R68's MDS (Minimum Data Set), dated 1/1/24, showed R68 had severe cognitive impairment, required substantial assistance from staff for eating, oral hygiene, toileting hygiene, upper body dressing, and personal hygiene, and was dependent on staff for shower/bathing, lower body dressing, and putting on/taking off footwear. R68's POS (Physician Order Sheet) showed R68 was prescribed Prozac 10 milligrams at bedtime for anti-depressant and trazadone hydrochloride 50 milligrams at bedtime for insomnia. On 3/21/24 at 3:01 PM, V2 (DON/Director of Nursing) said a GDR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer medications in the appropriate form and as ordered per physician. There were 29 opportunities with 3 errors, resulting in a 10.34% error rate. This applies to 2 (R47 and R121) of the 5 residents observed in medication pass. 1. On 3/20/24 at 9:15 AM, V24 (Agency LPN/Licensed Practical Nurse) administered Norco 5/325 mg to R47. When V24 told R47 she was giving her Norco, R47 said, I already had Norco, didn't I? to which V24 replied, That was yesterday. V24 did not go check the computer to look at the doctor's order or see what time R47 last received Norco. R47 then swallowed the Norco pill. R47's POS (Physician Order Sheet) shows order: Norco oral tablet 5/325 mg give 1 tablet by mouth three times a day for pain. R47's MAR (Medication Administration Record) shows the Norco is scheduled at 6AM, 2PM, and 10PM. There is no dose scheduled when V24 administered Norco to R47. R47's POS does not show an order for PRN Norco. R47's MAR shows a PRN order, dated 8/4/23: May give pain medication Norco oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to apply PPE (Personal Protective Equipment) and perform handwashing for a resident who was on contact isolation for C. Diff. (Clostridium Difficile). The facility also failed to This applies to 2 of 2 residents (R21, R147) reviewed for infection control in a sample of 34. The findings include: 1. R147's face sheet showed diagnoses including Parkinson's disease, muscle wasting, need for assistance with personal care, and a history of falling. R147's MDS (Minimum Data Set), dated 2/7/24, showed R147 had moderate cognitive impairment. R147 required moderate assistance for toileting hygiene and personal hygiene, substantial assistance for oral hygiene, and was dependent on staff for eating, shower/bathing, upper and lower body dressing, and putting on/taking off footwear. R147's POS (Physician Order Sheet) showed, Strict Contact Isolation (C.Diff). R147's care plan, dated 3/13/24, showed, Resident requires strict Contact Precautions related to: C. diff. with interventions including, Observe isolation precautions as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control guidelines provided by IDPH (Illinois Department of Public Health) after a resident tested positive for Legionnaire's Disease. The facility's policy for Legionnaire's Disease was also incorrect according to CDC (Centers for Disease Control and Prevention) guidelines. The facility also failed to ensure staff wore appropriate PPE (Personal Protective Equipment) in a COVID-19 positive resident's room. This applies to 2 of 4 residents (R3, R4) reviewed for infection control in the sample of 4. The findings include: 1. On March 14, 2024 at 10:36 AM, V24 (IDPH Environmental Health) said she had sent the facility an email on March 7, 2024 to notify them of a positive case of Legionnaire's Disease for a resident (R1) who had resided in the facility prior to hospitalization. V24 said the email included instruction for the facility to restrict all water use or install a 0.2-micron biological filter to the faucet in the room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely ADL (Activities of Daily Living) care to residents that required staff assistance. This applies to 3 of 4 residents (R1, R2, R3) reviewed for activity of daily living in the sample of 4. The findings include: 1). R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with diagnoses that included rheumatoid arthritis, cervical disc disorder, muscle wasting and atrophy, type 2 diabetes, and other symptoms and signs involving cognitive function and awareness. R1's MDS (Minimum Data Set), dated November 3, 2023, showed R1 had moderately impaired cognition and was shown to be independent with self-care prior to being hospitalized . R1 used a walker at home. R1 required substantial/maximal assistance with toilet use, showering/bathing, lower body dressing, putting on footwear, and needs partial/ moderate assistance with upper body dressing. R1's care plan, dated October 27, 2023, showed R1 was at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow to ensure resident ADL (Activities of Daily Living) needs were met for residents who require assistance for transferring, incontinence care, and positioning. This applies to 4 of 8 residents (R27, R44, R70, and R324) reviewed for activities of daily living (ADL) in a sample of 33. Findings include: 1. On 05/03/23 at 10:54 am, V9 (CNA-Certified Nursing Assistant) and V10 (CNA) applied a gait belt around R70's waist and lifted resident onto the bed holding onto the gait belt. R70's both arms were contracted and in splints. After perineal care was provided, V9 and V10 together lifted R70 from the bed holding onto the loops of R70's pants and transferred R70 to her wheelchair. On 5/3/23 at 11:15 AM, V9 stated she transferred R70 holding onto R70's pants so R70's pants don't slide down. V9 stated she usually transferred R70 using gait belt. V9 stated gait belts are used to ensure fall prevention. On 5/4/23 at 12:55 PM, V2 (DON-Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to place calls light within residents reach. This applies to 3 residents (R74, R117 and R159) in a sample size of 33. 1. On May 3, 2023, at 3:54 pm, R117 was on his bed, awake and dressed. R117's call light was clipped to itself between the nightstand and the wall. R117 stated he would like to have his call light, and thought it would be provided to him. R117's MDS (Minimum Data Set), dated April 10, 2023, indicates resident requires staff supervision with ADLs (Activities of Daily Living). R117's EHR (Electronic Health Record) care plan includes Resident is at risk for altered cardiovascular function related to hypertension, coronary artery disease and hyperlipidemia. Resident requires supervision to limited assistance with ADLs. At risk for falls related to unsteadiness on feet with impaired mobility. Care plan interventions include to keep call light within reach when in bedroom or bathroom. 2. On May 3, 2023, at 3:52 pm, R74 was sleeping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility failed to ensure resident's pain was assessed and managed. This applies to 1 of 4 residents reviewed for pain in a sample of 33. Findings include: On 5/2/23 at 12:22 pm, V14 (Wound Care Nurse) was doing skin assessment and dressing change on R68. R68 complained of pain at 7/10. On 5/3/23 at 11:25 am, R68 complained of pain at 8/10. R68 stated nobody checked on him if he is in pain or not, and he was hurting. R68 states, They don't care. On 5/3/23 at 11:30 am, V11 (LPN-Licensed Practical Nurse) stated she gave pain medicine to R68 at 11:00 am, but did not sign it on the MAR (Medication Administration Record). On 5/4/23 at 12:55 pm, V2 (DON-Director of Nursing) stated the MAR must be signed when a nurse administers a medication to a resident, and this signature confirms the resident actually received the medication. R68's MAR, printed on 5/3/23 at 12:42 pm, showed Hydrocodone-Acetaminophen 5-325 1 tablet every 6 hours as needed for pain and 1 tab as needed prior to wound care. The MAR showed no signatures on 5/2/23 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$60,348 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $13,549 — penalty dated 2024-01-22
- $9,798 — penalty dated 2023-12-26
- $37,001 — penalty dated 2023-09-29
- Medicare payment denial — starting 2023-10-26 for 39 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LEGACY HEALTHCARE — 89 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.9 | +0.1 vs chain |
| Health inspection | 3 of 5 | 2.8 | +0.2 vs chain |
| Staffing | 2 of 5 | 2.5 | -0.5 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 88 homes this chain runs (chain average 2.9★, per CMS)
Showing 40 of 88; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| DOROS GENERATION TRUST U/A/D 1/3/12 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 17% | since 06/01/2021 |
| GPN FAMILY TRUST U/A/D 4/28/08 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 17% | since 06/01/2021 |
| GARDEN, DANIEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 8% | since 06/01/2021 |
| NINIO, MORDECHAY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 59% | since 06/01/2021 |
| MORTON, SCOTT | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2021 |
| TBDMD IL, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2021 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $467K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145899. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.