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Fairfield Nursing & Rehabilitation Center

1454 Fairfield Loop Road, Crownsville, MD 21032 · For profit - Corporation · 96 certified beds · (410) 923-6820 Medicare & Medicaid certified

Call the home — (410) 923-6820 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 20241 actual-harm citation$51,597 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $51,597 in federal fines (most recent 2024-01-30)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1514 Jabez Run · (667) 644-0440 · Call to confirm hours
Pharmacy
1821 Crownsville Rd · (410) 224-3429 · Call to confirm hours
Grocery
670 Old Herald Harbor Rd · (443) 607-2722 · Call to confirm hours
Park
1284 Bacon Ridge Rd · (410) 222-2844 · Typically dawn to dusk
Place of worship
1505 Crownsville Rd · (410) 923-0293

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.6%20.4%15.4%typical
Long-stay residents who lose too much weight5.5%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.4%0.5%0.9%better
Long-stay residents with a urinary tract infection0.5%1.5%2.0%better
Long-stay residents with depressive symptoms1.7%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%2.4%3.3%worse
Long-stay residents whose ability to walk worsened23.6%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.4%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.2%96.6%95.3%typical
Long-stay residents with pressure ulcers8.1%5.9%4.7%worse
Long-stay residents with worsening bladder/bowel control21.2%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table26.1%13.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.1%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine89.8%80.6%79.4%better
Short-stay residents rehospitalized after admission20.5%21.0%22.6%typical
Short-stay residents with an outpatient ER visit11.2%9.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.691.331.67typical
Long-stay outpatient ER visits per 1,000 resident days1.061.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

67.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 362 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

67.8%U.S. median 51.5%
Got home and stayed home
14.0%U.S. median 10.7%
Went back to hospital
41.9%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 41.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 155 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF67.8%CMS range 62.4–71.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.0%CMS range 11.8–17.110.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge41.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge42.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting92.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge94.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 4.0–8.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
1.20
LPN hours/ resident / day
1.75
Aide hours/ resident / day
3.57
Total nurse hours/ resident / day
0.37
RN hoursweekends
32.6%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 96 beds and averages 65.0 residents a day — about 68% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.75 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.72 on weekdays — 14% thinner on weekends. RN hours go from 0.71 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-11-21)
14
at the previous standard inspection (2024-05-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 11 most serious are shown; the remaining 47 are one tap away and print in full.

  • Actual harm · G2024-01-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility failed to protect a resident from abuse from another resident known for wandering. This resulted in harm to Resident #18 who required hospitalization with rib fractures. This was evident for 1 (Resident #18) of 8 residents reviewed for abuse. The findings include: Review on 1/24/24 at 10:28 AM of a complaint and facility report revealed that, on 10/18/23 at around 5:00 AM, an altercation occurred between Resident #24 and Resident #18 resulting in Resident #18 needing to be hospitalized and surgical intervention. Review of the medical record for Resident #18 on 1/24/24 at 10:36 AM revealed a quarterly minimum data set completed on 8/12/23 documented that s/he has a brief interview for mental status (BIMS-an assessment to monitor cognition ranges from 0-15) score of 15, meaning that s/he is cognitively intact. The medical record for Resident #24 revealed diagnoses including vascular dementia, psychotic disturbance, generalized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-23 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility failed to obtain consent from a resident's representative for a change in treatment. This was evident for 1 (Resident #5) of 6 residents reviewed during a complaint survey. The findings include:Review of Resident #5's medical record on 3/19/26 revealed the Resident was admitted to the facility in October 2025 with a diagnosis to include dementia with psychotic disturbance.Further review of Resident #5's medical record revealed the Resident was assessed by facility staff on 10/29/25 to have a BIMS (Brief Interview for Mental Status) of 6 out of 15 indicating severe cognitive impairment.Review of Resident #5's physician orders revealed on 12/23/25 Staff #16 ordered the Resident to receive Seroquel 25 mg twice a day.Seroquel is an antipsychotic medication used in the treatment of schizophrenia, bipolar disorder and major depressive disorder.Review of a physician note (Staff #16) on 12/26/2025 revealed Staff #16 documented: Patient agitated and not tolerating nursing or therapy care. No clear triggering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a complaint, observation of resident rooms, and interview, it was determined the facility staff failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly and comfortable interior. This was evident for 1 (Resident #3) of 5 resident rooms observed during a complaint survey.The findings include: On 3/17/26 a review of complaint 2713635 from January 2026 alleged Resident #3's room had a fruit fly infestation. Observation of Resident #3's room on 3/17/26 at 12:24 PM revealed a few fruit flies flying around the Resident's room. The Surveyor observed behind the Resident's door on a bedside table a food tray with a tray ticket from 3/16/25 dinner. On the tray the Surveyor observed what appeared to be pasta and carrots, milk and ice cream containers. The Surveyor also observed behind the Resident's door a food tray with a tray ticket from 3/17/26 breakfast with food crumbs on it. Resident #3 was observed sitting in his/her chair with another bedside table in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined the facility staff failed to follow consultant physician orders for residents. This was evident for 2 (Resident #2 and #7) of 7 residents reviewed during a complaint survey.The findings include:1.The facility staff failed to follow the Wound Doctor orders for Resident #2.Review of Resident #2's medical record on 3/19/26 revealed the Resident had returned from the hospital on 1/27/26 and was seen by the Wound Doctor on 1/28/26. On 1/28/26 the Wound Doctor assessed the Resident to have a non-pressure sacral wound, and ordered the Resident to have silver sulfadiazine and calcium alginate dressing daily.Further review of the medical record revealed the Wound Doctor assessed the Resident again on 2/3/26 and 2/10/26 and ordered the Resident to have silver sulfadiazine and calcium alginate daily.Review of Resident #2's January 2026 medication and treatment records revealed the Resident did not receive the sacral wound treatments of silver sulfadiazine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and facility staff interviews it was determined that the facility failed to provide a safe, clean, comfortable, homelike environment for Residents. This finding was found to be evident in 6 out of 33 Resident rooms and common areas reviewed for safe/clean/comfortable/homelike environment.The findings include: 1. On 11/17/2025 at 7:45 AM during tour of the facility the surveyor observed items in Resident rooms that were not in good repair. The following rooms were observed with items that were not in good repair: room [ROOM NUMBER] – bedside dresser marred and chipped; room [ROOM NUMBER] – baseboard behind head of bed loose and not affixed to the wall, bedside dresser with two broken drawers not affixed to the dresser tracks; room [ROOM NUMBER] – severely marred and chipped wall behind the head of the bed, closet curtain not affixed on the curtain rod; room [ROOM NUMBER] – baseboard molding marred and paint chipped; room [ROOM NUMBER] – no window blinds, hole in wall behind door knob; shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with facility staff it was determined that the facility failed to store and prepare food in accordance with professional standards. This was evident of 2 of 3 kitchen observations and 1 of 2 unit refrigerator observations during the annual survey. The findings include:On 11/17/25 at 7:41 AM, the surveyor performed an initial tour of the facility's kitchen. On 11/17/25 at 7:44 AM, the surveyor viewed the walk-in refrigerator labeled #2. During the observation the surveyor noted a takeout container not labeled or dated with what appeared to have a chili like substance it in. [NAME] #26 stated that the container should not be in there and that she would discard it. On further observation of the refrigerator there a see-through container with a piece of cake (not labeled or dated), an opened jelly jar (not dated on open), a fastfood soft drink cup (ice in the cup), brown lunch bag dated 11/17/25 with a first name on it, and an additional lunch bag with what appeared to be a personal lunch inside (no name or date). Next the surveyor observed, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, it was determined that the facility failed to maintain medical records in accordance with acceptable professional standards and practices by keeping complete documentation. This was evident in 4 (Resident # 69, #10, #33 & #25) out of 33 residents reviewed during the survey. The findings included:1. During a record review on 11/18/2025 at 11:30 am, the surveyor found no physician notes were found for Resident #69 from the current admission. The Director of Nursing (DON) was asked to show the location of provider notes in the electronic medical record (EMR). She stated the surveyor was looking in the correct location, but the facility had not uploaded any physician notes from the current admission for Resident #69. The surveyor requested access to notes for Resident #69. The DON provided twenty provider notes that had been faxed to the facility that were not available in the EMR. The notes were dated from 9/4/2025 through 11/17/2025. The DON stated the notes were found in the Medical Records office and the facility had not yet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews, it was determined that the facility failed to involve and inform a resident on treatment changes. This was found evident in 1 (Resident #39) out of 33 residents reviewed during the survey. The findings include: On 11/17/25 at 9:58 AM, the surveyor interviewed Resident #39. During the interview Resident #39 stated that he/she had requested the ointment that was prescribed to him/her and was told by the staff he/she could no longer have it. On 11/21/25 at 7:48 AM, the surveyor conducted an interview with the Director of Nursing (DON). During the interview the surveyor asked why Resident #39 could no longer have his/her ointment and if this was the situation why the resident was not informed on the decision to discontinue the ointment. The DON stated she would look into the matter. On 11/21/25 at 11:18 AM, the surveyor conducted a follow-up interview with the DON. The DON stated that Resident #39 went out to the hospital and when he/she returned were evaluated to not need the ointment. The surveyor asked if Resident #39 was involved and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to attempt a gradual dose reduction or have documented contraindication rationale for a resident receiving a psychotropic medication. This was found evident in 2 (Resident #10 & #33) out of 5 residents reviewed for unnecessary medications. The findings include: Psychotropic medications are used to treat mental health disorders and are considered any drug that affects behavior, mood, thoughts, or perception. There are five main types of psychotropic medications, and each type has its own specific uses, benefits, and side effects. The five main types are: antidepressants, anti-anxiety, stimulants, antipsychotics and mood stabilizers. Quetiapine (also known as Seroquel) - an atypical antipsychotic medication used to treat mental health conditions like schizophrenia, bipolar disorder, and major depressive disorder. Gradual Dose Reduction (GDR) refers to the stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and record reviews, it was determined that the facility failed to accurately document Minimum Data Set (MDS) assessments on Residents. This finding was found to be evident in 3 (Resident #4, #3 & # 33) out of 33 Residents reviewed for accuracy of MDS assessments.The findings include: 1. Fall mats are a safety cushion placed on the floor, typically next to a bed or in other high-risk areas, to reduce the risk of injury from a fall. They are made of high-density, shock-absorbing foam with non-slip backing and beveled edges to minimize tripping hazards and allow wheelchairs to roll over smoothly. These mats are used in hospitals, nursing homes, and homes to protect people at risk of falling, such as the elderly or those with cognitive impairments. On the initial tour of the facility on 11/17/2025 at 7:45 AM, the surveyor observed fall mats on the floor on each side of the bed in Resident #4's room. At 10:44 AM on 11/17/2025 Resident #4 stated to the surveyor that I have had 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, and record review, it was determined that the facility failed to review and revise a Resident's care plan after a Resident's situation changed. This was found evident of 1 (Resident #10) out of 2 Residents reviewed for care planning during the survey.The findings include:On 11/18/25 at 11:57AM, the surveyor reviewed Resident #10's medical record. The review revealed that Resident #10 had a care plan that stated, Resident #10 has an Activities of Daily Living (ADL) self-care performance deficit related to muscle weakness, left sided weakness from a Cerebral Vascular Accident (CVA). It further stated that Resident #10 had left upper extremity contracture and required a left upper extremity splint. The care plan was initiated on 10/2/23 and last updated 10/30/25.On 11/19/25 at 1:39 PM, the surveyor interviewed the Director of Rehabilitation Staff #16. During the interview Staff #16 stated that Resident #10 refused Occupational Therapy (OT) services and the last time it was offered. Staff #16 confirmed that last time Resident #10 was seen by OT was in January of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2025-11-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, facility staff interview, and surveyor record review it was determined that the facility failed to follow appropriate respiratory care and services. This finding was found to be evident in 1 (Resident #42) out of 1 Resident reviewed for respiratory care and services.The findings include:On tour of the long-term care (LTC) unit on 11/17/2025 at 7:45 AM the surveyor observed Resident #42 in bed with an oxygen concentrator and an oxygen emergency tank in the room. Additionally, it was observed that the oxygen humidifier bottle was dated 9/16. There was no oxygen signage posted on Resident #42's room door upon entry to the room. Resident #42 stated that he/she had not used oxygen in a while.In an interview at 8:22 AM on 11/17/2025 with the RN Unit Manager, the surveyor conveyed that Resident #42 had an oxygen concentrator and an oxygen emergency tank in the room, however there was no oxygen signage on Resident #42's room door. The RN Unit Manager observed with the surveyor the oxygen concentrator, the oxygen emergency tank, the oxygen humidifier bottle,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to adhere to professional standards of practice for medication disposition. This was found to be evident in 1 out of 2 carts reviewed for medicine storage.The findings include:On 11/20/2025 at 9:28 AM, during surveyor review of a medication storage cart with LPN #11 and found the following expired medications: gabapentin 100 mg, glimepiride 2 mg, carvedilol 6.25 mg, pantoprazole 40 mg, dexamethasone 2 mg and trazodone 100 mg. The expired medications were in blister packs, lodged between the locked medication box and a drawer divider. The surveyor also found expired therapeutic nutritional supplements, Suplena and Boost, on the cart. The Director of Nursing removed the expired medications and supplements from the cart on 11/20/2025 at 9:30 AM. She stated the pharmacy recently completed a review of the carts and stated the facility would need to perform further review.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, it was determined that the facility failed to ensure that a resident was served a meal according to a predetermined menu. This was evident for 1 (#10) 2 residents reviewed for food during the survey.The findings include:On 11/21/25 at 12:30 PM, the surveyor reviewed the lunch that was provided to Resident #10 along with the meal ticket. The surveyor noted there was no nectar thickened tomato juice nor pureed fresh baked roll, which were both listed on the meal ticket. The surveyor asked Resident #10 if these items had come on the lunch tray. Resident #10 stated that they didn't and that if they were available, he/she would like these items.Next the Surveyor reviewed the scheduled lunch menu. The regular menu was breaded Fried fish, stewed tomatoes, fresh baked roll, cream pie and macaroni & cheese cup.On 11/21/25 at 12:37 PM, the surveyor interviewed the Certified Dietary Manager (CDM). During the interview the CDM confirmed that he did not have nectar thick tomato juice available. He further stated that the kitchen does not puree rolls. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to perform hand hygiene between resident encounters. This was evident for 1 (Resident #72) out of 6 medication passes observed during the recertification survey.The findings include:During a med pass on 11/20/2025 at 8:32AM, the surveyor observed LPN #19 exit Resident #72's room and begin preparing medications for another resident without performing hand hygiene. When asked the facility policy for performing hand hygiene between residents LPN #19 stated, I am supposed to perform hand hygiene after each resident encounter. A bottle of hand sanitizer sat on the medication cart. The Director of Nursing acknowledged the concern of the missed opportunity for hand hygiene during an interview on 11/20/2025 at 9:30 AM.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and record reviews, it was determined that the facility failed to ensure that a Resident's environment was free from accident hazards related to the compatibility of a Resident's mattress and bed frame. This finding was found to be evident in 1 (Resident #12) out of 1 Resident reviewed for accident hazards and Resident beds.The findings include:On the initial tour of the nursing facility on 11/17/2025 at 7:45 AM the surveyor observed Resident #12 in bed in the Resident room in no distress. The surveyor observed that Resident #12 had a gap between the end of the mattress and the footboard of the bed frame. Additionally, the surveyor observed that there was a long blue pillow in the gap between the end of the mattress and the footboard of the bed.In an interview with the Director of Nursing (DON) on 11/17/2025 at 1:09 PM the surveyor conveyed that Resident #12 had a pillow between the end of the mattress and the footboard of Resident's bed and that this was a concern for Resident's safety. The DON acknowledged the surveyor and Resident #12's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined the facility failed to 1) ensure that the resident's call system was functioning properly and 2) failed to have a call light device accessible for a Resident to call for staff assistance. This was found to be evident for 1 (Resident #25) for call light function and 1 (Resident #42) out of 8 Residents reviewed for Resident call system accessibility. The findings include:1) On 11/17/25 at 10:24 AM, the surveyor asked Resident #25 to push his/her call button. On 11/17/25 at 10:25 AM, the surveyor observed Unit Manger #6 walk into Resident #25's room. On 11/17/25 at 10:25 AM, the surveyor asked UM #6 if Resident #25's call button was on. UM #6 stated that she had heard the call light on at the nurse's station but was not sure who's call light it was. She stated that no light was on in the hallway above Resident #25's room. The surveyor asked UM #6 to push the call button to see if the light would come on. UM #6 then pushed the call button. Again, no light came on in the hallway above Resident 25's room. Resident #25 stated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and record reviews it was determined that the facility failed to provide a safe, functional, sanitary and comfortable environment for a Resident and staff. This finding was found to be evident for 2 (Resident #24 & #33) out of 33 Residents reviewed for a safe, functional, sanitary and comfortable environment and in the laundry and parking lot area. The findings include: 1. The surveyor conducted an initial tour of the facility on 11/17/2025 at 7:45 AM. The surveyor observed Resident #24's room. The toilet in Resident #24's bathroom was observed as inoperable, specifically the toilet was not attached to the sewer hole/line, and the toilet was resting next to the sewer hole/line with a cloth stuck in the hole in the floor. Resident #24 was sitting in a wheelchair in the room and stated that the toilet had been broken since last week and maintenance was working on it. In an interview with the Director of Nursing (DON) and the RN Unit Manager at 9:45 AM on 11/17/2025 the surveyor conveyed that Resident #24 had a toilet in the bathroom that was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-21 · tag F0924 — isolated
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and facility staff interviews, it was determined that the facility failed to ensure all corridors had firmly installed handrails on each side.The findings include:On 11/20/25 at 11:29 AM, the surveyor observed a resident in a wheelchair grasping with both hands the hall handrail adjacent to the kitchen hallway. Next the surveyor observed Human Resource Director Staff #17 assist the Resident off the handrail and wheeled him/her to the requested destination. The surveyor observed that there were no hallway handrails in the hallway of the front entrance nor back past the dining area towards the Atlantic units. The resident was observed between these two areas.On 11/21/25 at 7:20 AM, the surveyor reviewed the observations with the Nursing Home Administrator (NHA) and the Director of Nursing (DON). The NHA agreed that there were no handrails in the front lobby or hallway leading to the dining room areas and agreed that residents use these areas.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-17 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, interview, and medical record review, it was determined the facility failed to follow professional standards of practice when administering medications. This was evident for 4 (#14, #8, #17, #20) of 25 residents reviewed during a complaint survey.The findings include:The 6 rights of medication administration are the right patient, the right drug, the right does, the right route of administration, the right time, and the correct documentation. Administering medications at a time that was intended by the prescriber. Certain drugs have specific intervals or window periods during which another dose should be given to maintain a therapeutic effect or level. Nurses should not deviate from the time by more than 1 hour to avoid consequences. Nurses must sign off that medications were given immediately after the medication was given to prevent double dosing and ensuring accuracy.1.On 9/12/25 at 11:37 AM a review of complaint 323366 alleged that Resident #14 was given Metformin (diabetic medication) after he was instructed to not take the medication for 2 days after a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, medical record review, observation, and interview, it was determined the facility staff failed to provide showers twice weekly to residents. This was evident for 5 (#19, #13, #17, #24, #15) of 25 residents reviewed during a complaint survey. The findings include: 1.On 9/12/25 at 9:04 AM a review of complaint 323357 alleged that Resident #19 was being neglected at the facility. On 9/12/25 at 9:04 AM a review of Resident #19's medical record revealed the resident was admitted to the facility in February 2024 with diagnoses that included but were not limited to systemic lupus erythematosus, chronic pain, heart failure, muscle wasting, and a cognitive communication deficit.Review of Resident #19's physician's orders documented the resident could shower on Tuesdays and Thursdays in the evening.Further review of Resident #19's medical record revealed the facility staff assessed the Resident on 3/23/24 to require substantial/maximal assistance for showering and bathing. Review of geriatric nursing assistant (GNA) shower/bathing documentation revealed in April and May…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, observations, and interview, it was determined the facility failed to maintain a working call bell system. This was evident for 1 (Capitol) of 2 nursing units observed during a complaint survey.The findings include:On 9/16/25 at 10:30 AM a review of complaint 323371 was conducted and it was alleged that the family pushed the call bell button in room [ROOM NUMBER]-A, which was on the Capitol unit, and the light did not illuminate in the hall. It was alleged that the family was told that the call bell was not in working order at the desk or the volume was turned down. On 9/16/25 at 10:45 AM the surveyor went in room [ROOM NUMBER] A. The resident was not in the room at that time. The surveyor pushed the call bell button and walked outside in the hallway. There was no audible sound in the hallway, however the light was illuminated over the doorway. The surveyor went back into room [ROOM NUMBER] and went to bed B and asked permission from the resident to activate the call bell. The surveyor pushed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, observations, and interview, it was determined that the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, visitors, and staff. This was evident in 2 of 2 outside areas during a complaint survey.The findings include. On 9/11/25 at 8:15 AM a review of complaint 323356 alleged that the resident's outside area is a disgrace. Wooden planter boxes falling apart and crumbling concrete. On 9/11/25 at 12:34 PM observation was made with the Maintenance Director (staff #4) of the courtyard where the residents were permitted to smoke. The wooden flower bed planter boxes were grayish colored old wooden boards that were dilapidated and falling apart. There were multiple concrete areas on the patio that had broken, crumbled, and chipped pieces of concrete that made the area uneven to walk on and there were multiple sizes of rocks scattered throughout the area. Staff #4 stated that the flower beds had not been used in 6 to 7 years, and he said a couple of people have wanted to come in and fix them. Staff #4 stated that the flower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and medical record review, it was determined the facility failed to ensure that the resident's call light was within reach, per the individualized care plans, to allow access to assistance when needed. This was evident for 1 (#15) of 25 residents reviewed during a complaint survey.The findings include: On 9/11/25 at 9:00 AM a review of complaints 323365 and 323375 was conducted and alleged that call lights were either not answered timely or not available for the residents. On 9/11/25 at 10:20 AM observation was made of Resident #15 lying in bed. There was a small hand bell on the bed tray table. The surveyor observed a white cord attached to the wall activated call bell system. The cord was lying on the floor on the right side of Resident #15's bed. The surveyor asked why the resident had a bell on the tray table. Resident #15 stated, “so I can call the nurse.” Resident #15 stated, “most of the time I just yell because they don't come when I ring the bell.” The surveyor rang the hand bell at 10:24 AM. There was no response so at 10:28 AM the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded (Resident #4). This was evident for 1 of 3 residents reviewed for MDS assessments during a complaint survey. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. Review of Resident #4's medical record on 9/11/25 revealed the Resident was admitted to the facility in 2015 and has a diagnosis of dysphagia. Dysphagia is the medical term for difficulty swallowing food or liquids. Review of Resident #4's weights documented by facility staff revealed the Resident weighed 213 pounds on 9/5/24. Review of Resident #4's 10/2/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, medical record review, and interview, it was determined that the facility failed to have a care plan meeting after an MDS assessment. This was evident for 1 (#13) out of 14 residents reviewed for complaints during a complaint survey.The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. On 9/11/25 at 8:15 AM a review of complaint 323367 alleged that Resident #13 was sent back to the facility from the hospital after a 6 week stay and there was no care plan meeting held to discuss the patient's treatment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, medical record review, and staff interview, it was determined the facility staff failed to provide wound care treatment as prescribed by the physician. This was evident for 2 (#19, #14) of 4 residents reviewed for wound care during a complaint survey.The findings include:1.On 9/12/25 at 9:04 AM a review of complaint 323357 alleged Resident #19 had a wound on the left leg that had become infected and did not have proper wound care.Review of Resident #19's medical record revealed the resident was admitted to the facility in February 2024 with diagnoses that included but were not limited to systemic lupus erythematosus and history of venous thrombosis and embolism.Review of a 5/29/24 wound management note documented a venous wound of the left calf with undetermined thickness. The treatment plan was, skin prep apply every shift (3 times a day) for 30 days.Review of a 6/5/24 wound management note documented the treatment plan was, silver sulfadiazine apply once daily for 30 days; alginate calcium apply once daily for 30 days.Review of a 6/12/25 wound management note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility failed to provide treatment/services to prevent/heal pressures ulcers. This was evident for 1 (#7) 3 residents reviewed for pressure ulcers during a complaint survey.The findings include: A pressure ulcer, also known as pressure sore or decubitus ulcer, is any lesion caused by unrelieved pressure that results in damage to the underlying tissue. Pressure ulcers are staged according the their severity from Stage I (area of persistent redness), Stage II ( superficial loss of skin such as an abrasion, blister or shallow crater), Stage III ( full thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater), Stage IV (full thickness skin loss with extensive damage to muscle, bone or tendon) or Unstageable Pressure Ulcer (full thickness tissue loss in which the base of the ulcer is covered by slough and/or eschar in the wound bed). On 9/16/25 at 11:30 AM a review of Resident #7's medical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility staff failed to follow recommendations from the dietitian timely and notify the Resident's physician or nurse practitioner of the Resident's continued weight loss (Resident #4). This was evident for 1 of 3 residents reviewed for nutritional status during a complaint survey. The findings include: Review of Resident #4's medical record on 9/11/25 revealed the Resident was admitted to the facility in 2015 and has a diagnosis of dysphagia. Dysphagia is the medical term for difficulty swallowing food or liquids. Review of Resident #4's weights documented by facility staff revealed the Resident weighed 213 pounds on 9/5/24. Further review of Resident #4's medical record revealed Staff #36 (former Dietitian) saw the Resident on 2/4/25 for weight loss and documented the Resident's weight as 200.8 pounds. At that time the Dietitian ordered Med Pass 2.0 twice a day for 30 days. Med Pass is a fortified nutritional shake that provides a way to supplement calories and protein. Further review of Resident #4's medical record revealed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and facility staff interviews, it was determined that the facility staff failed to ensure that either the attending physician, physician assistant or nurse practitioner visited residents at the required intervals of every 60 days (Resident #4). This finding was evident in 1 of 3 residents reviewed for physician visits during a complaint survey. The findings include: Review of Resident #4's medical record on 9/11/25 revealed the Resident was admitted to the facility in 2015 and transferred to the hospital on 9/6/25. Review of Resident #4's physician, physician assistant and nurse practitioner notes from January 2025 until 9/6/25 revealed the Resident was not seen from 4/25/25 until 7/11/25 for a total of 76 days. During interview with Staff #35 on 9/17/25 at 9:00 AM, Staff #35 stated she could not see any physician, physician assistant or nurse practitioner notes from 4/25/25 until 7/11/25. Interview with the Assistant Director of Nursing on 9/17/25 at 9:45 AM confirmed Resident #4 has no documented visits from a physician, physician assistant or nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with staff, it was determined the facility failed to timely provide medication to meet the needs of the residents. This was evident for 1 (#8) of 25 residents reviewed during a complaint survey. The findings include: On 9/10/25 at 9:37 AM Resident #8's medical record was reviewed and revealed Resident #8 was admitted to the facility on [DATE] from an acute care facility for rehabilitation. Resident #8's diagnoses included but were not limited to paralytic syndrome following cerebral infarction, pain, hypertension, dementia, restless leg syndrome, neuralgia/neuritis, and a sacral ulcer. Review of June 2025 physician's orders revealed a 6/19/25 order for Tramadol 50 mg. to be given 4 times a day at 9:00 AM, 12:00 PM, 4:00 PM, and 8:00 PM was written. Tramadol is a strong opioid pain medication prescribed for the treatment of moderate to moderately severe pain in adults. Review of Resident #8's June 2025 Medication Administration Record (MAR) documented the Tramadol was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined the facility failed to keep a resident's drug regimen free from unnecessary drugs by failing to monitor a resident's blood pressure when there were physician ordered blood pressure parameters. This was evident for 1 (#8) of 25 residents reviewed during a complaint survey.The findings include: On 9/10/25 at 9:37 AM Resident #8's medical record was reviewed and revealed Resident #8 was admitted to the facility on [DATE] from an acute care facility for rehabilitation. Resident #8's diagnoses included but were not limited to paralytic syndrome following cerebral infarction, pain, hypertension, dementia, restless leg syndrome, neuralgia/neuritis, and a sacral ulcer. Review of June 2025 physician's orders revealed there were 3 medications ordered for blood pressure, which were Isosorbide Monotrate 30 mg., Lisinopril 20 mg., which were to be administered at 9 AM once a day and hydralazine 25 mg. which was to be administered 3 times a day at 9 AM, 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, observation, staff interview, and documentation review, it was determined that facility staff failed to keep medication carts locked when unattended, failed to date medications when opened, and refrigerate medication that required refrigeration. This was evident on 1 of 2 nursing units observed during random observations made during a complaint survey. On 9/10/25 at 8:30 AM a review of complaint 323371 was conducted and alleged that on the weekends medication carts were left unlocked all day.On 9/11/25 at 10:55 AM observation was made of an unlocked and unattended medication cart sitting in the 200 hallway outside of room [ROOM NUMBER]. The surveyor heard the nurse in room [ROOM NUMBER], however the nurse (staff #20) had her back to the door and was standing up towards the head of the resident's bed and the medication cart was not in her sight. The surveyor was able to open the cart and observed the top drawer with a cup of pre-poured medications. There were 12 whole pills and 2 half pills in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility staff failed to obtain follow up dental services for a resident (Resident #4). This was evident for 1 out of 3 residents reviewed for dental services during a complaint survey. The findings include: Review of Resident #4's medical record on 9/11/25 revealed the Resident was admitted to the facility in 2015 and had a diagnosis of dysphagia. Dysphagia is the medical term for difficulty swallowing food or liquids. Further review of Resident #4's medical record revealed a Nurse Practitioner (NP)'s note on 2/10/25 that stated, Nursing reports patient had a 12 lb weight loss in a month. Per patient, he/she reports not having proper fitting dentures. Spoke with nursing manager regarding this. Informed that nurse manager will follow up with dentist regarding this to have patient refitted for dentures. Further review of Resident #4's medical record revealed the Resident was examined by the Registered Dental Hygienist (RDH) on 6/24/25. The RDH documented, Patient has pain on #29 and also wants dentures. Dentist will be seeing patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to ensure a resident received their prescribed diet with the prescribed consistency. This was evident for 2 (#6, #9) of 8 residents observed in the dining room during a complaint survey.The findings include:On 9/11/25 at 1:40 PM observation was made of 8 residents sitting in the dining room eating lunch. The surveyor walked around to each table to ask the residents how their food was. Resident #6 complained that the food was not good. Review of Resident #6's lunch tray ticket documented the resident had a house, mechanical soft, ground, minced moist diet. The first entree was ground chicken parmesan. Observation of the food on Resident #6's plate revealed cubed chicken parmesan. The meat was not ground.Observation was made of Resident #9's lunch tray ticket. It was documented that Resident #9 had a house mechanical soft ground meat diet. The first entree on the tray ticket was, ground alternate entree. The meat on the plate was in chunks and was not ground.On 9/11/25 at 1:40 PM Staff #25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on complaint, medical record review, and interview, it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident for 1 (#19) of 25 residents reviewed during a complaint survey.The findings include. A medical record is the official documentation of a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. On 9/12/25 at 9:04 AM a review of complaint 323357 alleged that Resident #19 was being neglected at the facility. The complaint alleged that Resident #19 was often not fed due to short staffing and the resident's spouse had to visit to feed the resident to ensure the resident was fed.On 9/12/25 at 9:04 AM a review of Resident #19's medical record revealed the resident was admitted to the facility in February 2024 with diagnoses that included but were not limited to systemic lupus erythematosus,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility failed to arrange Hospice services for a resident who requested the services. This was evident for 1 (#7) of 25 residents reviewed during a complaint survey.The findings include:On 9/16/25 at 11:30 AM a review of Resident #7's medical record revealed the resident was admitted to the facility on [DATE] from an acute care facility.A 2/12/25 at 22:00 PM nursing note documented that Resident #7's sister stated Resident #7 has had cancer for 2 years and it had spread to the resident's brain. The sister stated Resident #7 had 10 rounds of radiation and it was not successful. The sister stated she talked to a hospice nurse at the hospital and did not know if Resident #7 was now admitted to the facility for rehabilitation, palliative or comfort care.A 2/15/25 at 13:00 PM nursing note documented, Pt. and family states pt. wants hospice services. Pt stated [he/she] is tired and wants to go peacefully and comfortably r/t 2 yr. battle. Pt.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to conduct and document timely care plan meetings for residents. This was evident for 4 (#46, #4, #69 and #21) out of 6 residents reviewed for care planning. The findings include: 1. A review of Resident #46's clinical record on 4/17/24 revealed that the resident had a care plan conference on admission but not since. There was no evidence that the resident and/or responsible party were invited to a meeting. The Social Work Director was interviewed on 4/17/24 at 9:58 AM. She said the resident had a meeting on admission but not since. She said she could not find any invitations to a care plan meeting. She returned on 4/19/24 with a copy of a care plan conference report. It only showed a care plan invite by phone on 10/5/23. The resident should have had care plan meetings on or before 1/3/24 and 4/3/24. A review of Resident #4's clinical record on 4/25/24 revealed that the last care plan conference was held on 9/14/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview it was determined that the facility failed to: 1) maintain a resident's bed in the low position, maintain a clean floor in a resident's room, ensure a resident's safety fall mats were in place, ensure medication carts were secured at all times when not in use and 2) failed to implement measures to reduce resident safety risks when building doors and patio gates were unlocked during the after hours. This was evident for 2 (#4 and #14) out of 56 sampled residents, 1 random observation of medication carts, and four doors of building entrances/exits observed during the annual survey. The findings include: 1. A care plan is a formal process that includes identifying an issue and/or need that is addressed through a carefully considered plan of action. A review of Resident #4's clinical record revealed that the resident had a care plan to address being at risk for falls. The facility developed an approach which included the intervention that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview with facility staff, it was determined that the facility failed to store food in a manner that maintains professional standards of food service safety. This practice had the potential to affect all residents who eat the food prepared in the facility's kitchen. The findings include: During an initial tour of the facility's kitchen conducted on 04/15/24 at 8:30 AM, the Surveyor observed the dry food storage space in a corner of the food preparation area of the kitchen. The Surveyor noted an opened and unlabeled 25lb bag of Sysco sugar, 25lb bag of flour, and 25lb bag of Par Excellence whole grain brown rice stored in large, covered containers setting on the floor. The Surveyor also noted an opened and unlabeled 1 gallon jug of teriyaki sauce, 5lb plastic container of classic mashed potatoes, bottle of soy sauce, 5lb container of creamy peanut butter, and an expired bag of powdered pancake mix wrapped in plastic wrap setting on a shelving unit. During a continued tour of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, it was determined that the facility failed to ensure the call light system was available, functional and operational for all residents. This was evident for 6 residents (Resident #15, #33, #8, #18, #22, and #36) out of 76 residents screened during the initial phase of the recertification survey. The findings include: The Brief Interview for Mental Status (BIMS) assessment is a 15-point cognitive screening used to screen and identify the cognitive condition of residents. It's a structured evaluation aimed at evaluating aspects of cognition in elderly patients. The BIMS score interpretation is, 0 - 7: Severe cognitive impact, 8 - 12: Moderate impairment, 13 - 15: Intact cognitive response. On 04/15/2024 11:18 AM surveyors toured the unit and entered Resident #15's room. Surveyors observed that Resident # 15 was laying in bed, the call light device was unplugged from the wall with the activation button resting on the bedside table out of the resident's reach. Surveyors did not observe any other call device within resident reach or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and clinical record review it was determined that the facility staff failed to ensure residents are offered two showers each week. This was evident for 1 (#28) out of 56 residents in the survey sample. The findings include: This surveyor interviewed Resident #28 on 4/16/24 at 11:30 AM. The resident stated he/she gets only bed baths and has not had a shower in two years. Review of Resident #28's clinical record revealed the resident has only received bed baths since 1/1/24. The resident stated a preference for having showers. The Director of Nursing (DON) and the Assistant Director of Nursing (ADON) were interviewed on 4/30/24 at 3:00 PM. They were informed of the resident's statement that showers have not been provided. They replied that the resident was initially admitted to the rehabilitation side and the resident was informed that the resident has to let the facility know when a shower is requested. They said the resident refused showers because of his/her preference. The DON said she asked the resident if he/she wanted a shower and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility staff failed to ensure residents were offered an opportunity to complete Advance Directives upon admission. This was evident for 3 (#14, #38, #46) out of 9 residents reviewed for Advance Directives. The findings include: 1. Resident #14's clinical record was reviewed on 4/16/24 at 1:50 PM. An Advance Directive was not found in the clinical record nor was there evidence that it had been offered to be completed. 2. Resident #38's clinical record was reviewed on 4/16/24 at 1:58 PM and again on 4/19/24 at 9:30 AM. An Advance Directive was not found in the clinical record nor was there evidence that it had been offered to be completed. 3. Resident #46's clinical record was reviewed on 4/17/24 at 10:20 AM and again on 4/19/24 at 9:15 AM. An Advance Directive was not found in the clinical record nor was there evidence that it had been offered to be completed. The Social Work Director was interviewed on 4/19/24 at 8:36 AM. She said, when a resident is admitted , a Maryland Order for Life Saving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation it was determined that the facility nursing staff failed to ensure a resident's medical information was kept private. This was evident for 1 (#59) out of 56 residents that are in the survey sample. The findings include: During the facility task of observing medication administration on 4/25/24 at 9:23 AM, Staff #3 was observed leaving the medication cart to enter a resident's room. Staff #3 locked the cart but left a medication packet on top of the cart. The medication packet had Resident #59's name and a list of their medications on it. The medications were risperidone (treats mental illness), Eliquis (an anti-coagulant), Lasix (diuretic), and potassium chloride (mineral pill). The Director of Nursing (DON) and the Assistant Director of Nursing (ADON) were informed of the findings on 4/30/24 at 3:00 PM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview with staff, it was determined that the facility failed to notify the resident or resident representative in writing of the reason for transfer to the hospital. This was found to be evident for 2 (Resident #69 and Resident #35) of 4 residents reviewed for hospitalizations during the investigative portion of the annual survey. The findings include: On 4/17/24 at 10:15AM, a review of Resident #69's electronic medical record revealed that the resident was transferred to the hospital on 1/17/2024 due to a dislodged foley catheter with bleeding and returned on 1/22/24 for ongoing care. Additional review of the electronic medical record and the physical chart revealed that there was no documentation to indicate that the resident nor his/her representative was notified in writing of the hospital transfer on 1/17/24. On 4/22/24 at 12:42PM, a review of Resident #35's electronic medical record revealed that the resident was transferred to the hospital on 3/13/24 for altered mental status and to rule out a stroke and he/ she returned to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility staff failed to ensure baseline care plans were developed for the residents. This was evident for 1 (#28) out of 6 residents reviewed for care plans. The findings include: A review of Resident #28's clinical record revealed the resident was admitted on [DATE] and had care plan conferences on 8/1/23 and 10/26/23. A baseline care plan that should have been created within 48 hours of admission was not in the clinical record nor was there a comprehensive care plan within 48 hours of admission. The Director of Nursing (DON) and the Assistant Director of Nursing (ADON) were interviewed on 04/30/24 at 03:00 PM. They were informed of the absence of a baseline care plan. An explanation was not provided and a baseline care plan was not shown to this surveyor prior to exit.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, observation, and clinical record review it was determined that the facility staff failed to: 1) ensure a resident had the opportunity to participate in an activity program, and 2) provide an ongoing resident-centered activities program to improve or maintain the resident's mental and psychosocial well-being. This was evident for 3 (#28, #46 and #6) out 5 residents reviewed for activities. The findings include: 1. Resident #28 was interviewed on 4/16/24 at 11:47 AM. The resident stated that he/she is okay with never being out of the room but was unclear if ever encouraged to leave. The resident stated he/she likes music. A review of the resident's clinical record revealed that the last note from the Activities Director was in January. This surveyor observed the resident on 4/16/24, 4/18/24, 4/19/24, 4/22/24, 4/23/24, 4/24/24, 4/25/24, 4/26/24, and 4/29/2024. The resident was observed and neither the television nor the radio were on. The Activities Director (Staff #22)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview it was determined that the facility staff failed to ensure a resident was repositioned. This was evident for 1 (#28) out 56 residents in the survey sample. The findings are: Resident #28 was observed on 4/16/24 at 11:46 AM to be on their back in bed and with their feet up against the footboard of the bed. Resident #28 was observed on 4/18/24 at 1:54 PM lying in bed on their back while being fed lunch. Resident #28 was observed on 4/23/24 at 2:15 PM lying in bed on their back. Resident #28 was observed on 4/24/24 at 12:30 PM lying in bed on their back. The Director of Nursing (DON) and Assistant Director of Nursing (ADON) were interviewed on 4/30/24 at 3:00 PM. The findings were presented to them. They said they could not explain why the resident was on his/her back but stated they would investigate.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and observation it was determined that the residents are not provided with an adequate and/or varied diet. This was evident for 2 (#30 and #28) out of 56 residents reviewed in the survey sample. The findings include: 1. Resident #30 was interviewed on 4/16/24 at 9:39 AM. The resident stated the food is always cold and they are given only one choice for an entree. They can choose what to have in a salad on Monday, Wednesday, and Friday but sometimes there is no stuff for a salad. Resident #30 was observed to have a bag of 8-12 cups. When asked, the resident stated that the cups in the bag are cups of breakfast cereal that the resident keeps in case of hunger. 2. Resident #28 was interviewed on 4/16/24 at 11:39 AM. The resident stated that food choices are not honored, and the breakfast never changes. Survey team member interviewed the cook (Staff #8) on 4/24/24 at 5:58 AM. Staff stated that they have a standard breakfast menu with some alternatives available. When asked if they have enough food in their food supply, she reported there is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interviews, it was determined that the facility failed to: 1) ensure a resident's personal information was not in another resident's clinical record and 2) ensure medical records were complete by voiding an old MOLST when a new MOLST was completed. This was evident for 2 (#13 and #33) of 56 residents sampled during the annual survey. The findings include: 1. A review of Resident #13's clinical record on [DATE] at 11:38 AM revealed Resident #13's Physician Order Report was in the clinical record. Facility nursing staff was informed of the finding. 2. Maryland Medical Orders for Life-Sustaining Treatment (MOLST) is a form which includes medical orders for emergency medical services or other medical personnel regarding CPR (cardiopulmonary resuscitation) and other life-sustaining treatment options. Cardiopulmonary resuscitation (CPR) is a lifesaving technique used in emergencies in which someone's breathing or heartbeat has stopped. Palliative or Supportive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview it was determined that the facility staff failed to ensure proper infection control practices were followed. This was evident for 3 random observations made during annual survey. The findings include: 1. During observation of the medication administration on 4/25/24 at 9:08 AM Staff #1 (certified medication aide) did not wash hands or use hand sanitizer prior to administering the medications and she administered Ocusoft eyelid cleanse wipes without gloves. 2. On the second day of medication administration this surveyor observed that the nurse (Staff #14) walked into room [ROOM NUMBER] on 4/29/24 at 9:06 AM and washed her hands in the bathroom sink. There was a poster on the door instructing nursing staff and visitors to use hand sanitizer before entering the room. She did not use hand sanitizer. The Director of Nursing (DON) and Assistant Director of Nursing (ADON) were interviewed on 4/30/24 at 3:00 PM. The findings were presented to them. ADON stated reeducation for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to update a resident's care plan related to wandering. This was evident for 1 of 25 residents (#24) reviewed during the complaint survey. The findings include: Review of the medical record for Resident #24 on 1/24/24 at 10:36 AM revealed documented occurrences of an attempted elopement on 9/13/23 with documented aggression towards staff from Resident #24. Secondary to this incident, staff felt necessary to contact the facility psychiatric physician who placed Resident #24 on intramuscular Haldol due to the reported and documented aggressive behaviors. A review of the care plans failed to reveal any documentation of the medication addition or any interventions for the identified behaviors.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of a facility reported incident, medical record review and interview, it was determined that the facility failed to appropriately transfer a resident. This was evident 1 of 3 residents reviewed for transfers during a complaint survey. (#19) The findings include: Review on 1/24/24 at 12:00 PM of the facility reported incident related to Resident #19 revealed an allegation that s/he fell while being transferred from the chair to the bed on 10/24/23. The facility investigation noted that Resident #19 was admitted with a fracture of the right humerus. A physician order implemented on admission [DATE] was for transferring with 2 people. According to the facility report, Staff GNA #13 stated that she did transfer Resident #19 with the mechanical lift from the chair to the bed independently. A review of the employees file revealed that she was trained on policies and procedures and completed the new hire checklist on 7/12/23. Employee #13 was retrained on the use of the mechanical lift to always use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a tour of the facility and interview, it was determined that the facility staff failed to maintain infection control procedures while providing patient care. This was evident on 1 of 2 units. The findings include: During a tour of the facility on 1/24/24 at 8:40 AM surveyor identified a staff member later identified as staff GNA #8 enter a resident room. Upon closer inspection this resident's room had a sign posted on the door stating, 'Enhanced Barrier Precautions.' The sign further stated that to provide any hands-on care to wear gloves and a gown. Resident #25 was heard asking staff to adjust him/her in bed. Staff RN # 9 was also in the room at this time. She was observed putting gloves on and proceeding to the resident's bed to adjust him/her. The surveyor stayed at the door and observed staff GNA #8 on the right side of the bed from the resident's perspective and pulled him/her up. Staff GNA #8 then exited the room, proceeded to the food cart and opened the door. He said, Oh. Then went and sanitized his hands. At this point this surveyor approached and introduced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-05-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined the facility failed to ensure that items used for personal hygiene in a bathroom shared by Residents #4 and #25 were appropriately labeled. This was evident for 2 of 32 residents reviewed during the survey. The findings include: On 4/30/19 at about 11:50 AM, a bedpan was observed inside a wash basin and sitting on the floor in the bathroom shared by Residents #4 and #25. When the Unit Manager (#1) was interviewed, she confirmed the findings but stated, Resident #4 moves items into the bathroom and leaves them on the floor. This was confirmed in the care plan for Resident #4. However, when UM #1 was asked to look at the bedpan and wash basin to see if they were labeled with resident names, she confirmed they were not labeled. The facility is responsible to ensure that items used for personal hygiene by residents in a shared room are labeled appropriately to help prevent potential cross-contamination of infection.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and resident and staff interview it was determined the facility failed to ensure that a call light was within reach of Resident #4. This was evident for 1 of 32 residents reviewed during the survey. The findings include: On 4/30/19 at 11:33 AM, Resident #4 was observed sitting in bed with the head of the bed up and eating breakfast. The call light was observed clipped to the right top of the bed, but the cord was caught under the bedside table. It appeared when the head of the bed was raised, the cord had pulled the call light button all the way up to where the cord was clipped. When the resident was asked if he/she could reach the call light, he/she stated, No. Unit Manager #1 confirmed the findings.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-11-21 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and record review it was determined that the facility failed to display the current posted nurse staffing information in a timely manner. This finding was found to be evident in review of sufficient and competent nurse staffing.The findings include:Nursing facilities are required to post daily nurse staffing information, including the facility name, current date, Resident census, and the total number and actual hours worked per shift for licensed and unlicensed nursing staff responsible for Resident care. This includes Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nurse Aides (CNA), Geriatric Nurse Aides (GNA) and Certified Medication Aides (CMA). The information should be easily accessible and clearly displayed for Residents and visitors. Facilities should also retain nurse staffing data for review by the surveyors for a minimum of 18 months.On the initial tour of the facility when the survey team entered the facility at 7:00 AM on 11/17/2025 it was observed that the posted nurse staffing information sheet was not the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-09-17 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview it was determined that the facility failed to post the nurse staffing data at the beginning of each shift and failed to post the total number and the actual hours worked by nursing staff. This was evident upon entry to the facility in the lobby area, on 2 of 2 nursing units, and for the first two days of the survey.The findings include. On 9/10/25 at 8:00 AM, upon entry to the facility's lobby, there was no signage of nursing staff that were working in the building displayed anywhere in the lobby or hallways leading to the nursing units. Observation was made on the 200 hallway of a white, dry erase board that listed the names of 2 nurses and 3 GNAs (geriatric nursing assistants). The date written on the board was 9/3/25. There was no staffing posted anywhere on the unit. Observation was made of the 100 hallway of a white, dry erase board that listed the names of nurses and GNAs, however there were no nursing hours posted for the day. On 9/11/25 at 8:30 AM a second observation was made of the facility's lobby and both nursing units. There were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$51,597 in federal fines across 1 penalty.

  • $51,597 — penalty dated 2024-01-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to FUNDAMENTAL HEALTHCARE — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 4 of 52.2+1.8 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 65 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Avir at MemorialDenison, TX 1 of 5Bennettsville Health And Rehabilitation CenterBennettsville, SC 1 of 5Calhoun Convalescent CenterSaint Matthews, SC 1 of 5Corinth Rehabilitation Suites on the ParkwayCorinth, TX 1 of 5Forest Haven Nursing And Rehabilitation CtrCatonsville, MD 1 of 5Julia Manor Nursing And Rehabilitation CenterHagerstown, MD 1 of 5Lake Emory Post Acute CareInman, SC 1 of 5Magnolia Manor - GreenwoodGreenwood, SC 1 of 5Magnolia Manor - InmanInman, SC 1 of 5Magnolia Manor - Rock HillRock Hill, SC 1 of 5Northampton Manor Nursing And Rehabilitation CenteFrederick, MD 1 of 5Oakbrook Health And Rehabilitation CenterSummerville, SC 1 of 5Oakland Nursing & Rehabilitation CenterOakland, MD 1 of 5Physical Rehabilitation And Wellness Center Of SpaSpartanburg, SC 1 of 5Riverside Health and RehabCharleston, SC 1 of 5San Gabriel Rehabilitation and Care CenterRound Rock, TX 1 of 5Springdale Healthcare CenterCamden, SC 2 of 5Berlin Nursing And Rehabilitation CenterBerlin, MD 2 of 5Bremond Nursing and Rehabilitation CenterBremond, TX 2 of 5Faith Healthcare CenterFlorence, SC 2 of 5Falcon Ridge RehabilitationHutto, TX 2 of 5Hillside Heights Rehabilitation SuitesAmarillo, TX 2 of 5Horizon Health And Rehabilitation CenterLas Vegas, NV 2 of 5Lancaster Health and RehabilitationLancaster, SC 2 of 5Las Ventanas De SocorroSocorro, TX 2 of 5Magnolia Manor - GreenvilleGreenville, SC 2 of 5Midlands Health & Rehabilitation CenterColumbia, SC 2 of 5Mira Vista CourtFort Worth, TX 2 of 5Moran Nursing And Rehabilitation CenterWesternport, MD 2 of 5North Las Vegas Care CenterNorth las Vegas, NV 2 of 5Pavilion at Glacier ValleySlinger, WI 2 of 5Sandy Lake Rehabilitation And Care CenterCoppell, TX 2 of 5Southpointe Healthcare and RehabilitationGreenville, SC 2 of 5Spanish Hills Wellness SuitesLas Vegas, NV 2 of 5Terra Bella Health and Wellness SuitesHouston, TX 2 of 5The Pavilion At CreekwoodMansfield, TX 2 of 5Villa Rosa Nursing And Rehabilitation, LLCMitchellville, MD 3 of 5Bridgecrest Rehabilitation SuitesHouston, TX 3 of 5Crimson Heights Health & WellnessHumble, TX 3 of 5Devlin Manor Nursing And Rehabilitation CenterCumberland, MD

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MARYLAND LONG TERM CARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/18/2016
WOODBURY, CHARLESIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 02/16/2018

CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
+0.6%
Operating marginrevenue minus expenses
$476K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 19%Other / private 22%

This home reported $476K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$396per resident / day
operating cost
$12,047per month
≈ monthly operating cost
$399per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215236. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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