Las Ventanas De Socorro
10064 Alameda Avenue, Socorro, TX 79927 · For profit - Limited Liability company · 126 certified beds · (915) 995-7230 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,827 in federal fines (most recent 2024-01-24)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.8% | 15.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.0% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 2.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.6% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.2% | 14.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.0% | 18.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 71.6% | 98.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.3% | 3.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 3.6% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.5% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 21.5% | 88.0% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.4%CMS range 43.7–75.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 7.3–17.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.77 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 126 beds and averages 65.0 residents a day — about 52% occupied, or roughly 61 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.88 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.28 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.84 on weekdays — 19% thinner on weekends. RN hours go from 0.95 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review facility failed to ensure residents were provided supervision and assistive devices to prevent accidents for 1 of (Resident #1) of 10 residents reviewed for accidents. The facility failed to ensure Resident #1 had adequate supervision to prevent a choking episode on 02/06/24 when CNA F left her lunch bag unsupervised out in the hallway. Resident #1 grabbed a granola bar from CNA F and choked, resulting in loss of consciousness. This failure resulted in an identification of an Immediate Jeopardy (IJ) on 02/23/24. The IJ template was provided to the Administrator and DON. The IJ was removed on 02/23/24, but the facility remained out of compliance at a scope of isolated and a severity of potential of more than minimal harm that is not an Immediate Jeopardy, due the facility's need to monitor their plan of removal. This failure placed Residents at risk of choking. Findings included: Record review of Resident #1's face sheet dated 02/07/2024 revealed a [AGE] year-old…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide proper treatment and care to maintain mobility and good foot health in accordance with professional standards of practice, including to prevent complications from the resident's medical conditions and if necessary, assist the resident in making appointments with a qualified person, and arranging for transportation to and from such appointments for 1 (Resident #5) 7 reviewed for foot care. The facility failed to provide access to podiatrist for Resident #5.This deficient practice placed residents at risk of poor foot hygiene and decline in residents' physical condition.Record review of resident #5 face sheet date 5/15/2026 revealed a [AGE] year-old female who was admitted to the facility on [DATE]. Residents' diagnosis included severe weakness and weight loss (failure to thrive, cachexia, muscle wasting. She cannot move normally. And is mostly or completely bedridden ( functional quadriplegia, bed confinement). She needs help with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the assessment accurately reflected the residents' status for 2 (Resident #70 and Resident #79) of 10 residents reviewed for assessment accuracy.The facility failed to accurately reflect Resident #70's ability to hear on his MDS.The facility to reflect Resident #79's surgical wound care and external Fixator on her MDS.This failure placed residents at risk for not receiving care specific to their condition.Findings includeRecord review of Resident #70's face sheet dated 2/18/2026 revealed a [AGE] year-old male with an admission date of 11/5/2024.Record review of the Resident #70's History and Physical dated 11/07/2024 revealed the resident had diagnoses of cerebrovascular accident (blood flow interrupted to part of the brain), unspecified dementia without behavioral disturbance (a syndrome characterized by decline in cognitive function, memory and ability to complete daily tasks), essential hypertension (high blood pressure), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for two (Resident #26 and Resident #79) of 9 residents reviewed for care plans.The facility failed to include Resident #26's wound care for her right lower leg wound on her care plan.The facility failed to include Resident #79's wound care and external fixator on her care plan.These failures could affect residents requiring wound care by placing them at risk for not receiving care and services to meet their needs.The findings include:Record review of Resident #26's face sheet dated 02/16/2026 revealed an [AGE] year-old female with admission date of 01/22/2026.Record review of Resident #26's history and physical dated 02/12/2026 revealed a medical history of the following: Chronic Kidney Disease (a condition meaning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 3 of 5 residents (Resident #4, Resident #7, and Resident #11) reviewed for ADL care.The facility failed to ensure Resident #4 and Resident #7 was groomed for facial hair on 2/15/2026.The facility failed to ensure Resident #11 had trimmed and clean nails on 02/15/2026.This failure could place residents who required assistance with ADLs at risk for unmet care needs.Findings included: Record review of Resident #4's face sheet dated 02/16/2026 revealed a [AGE] year-old female with initial admission date 04/28/2018 and readmission date 01/11/2026. Record review of Resident #4's history and physical dated 03/04/2025 revealed the resident was diagnosed with the following: Generalized Muscle Weakness, and Type II Diabetes Mellitus (metabolic condition that causes the body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's environment was as free from accident hazards as possible for 2 of 8 residents (Resident # 24 and Resident # 29) reviewed for accidents. The facility failed to properly dispose of a shaving razor in sharps container for Resident # 24 and # 29. This deficient practice could place residents at risk of injury and contribute to avoidable accidents. The findings included:Resident # 24 Record review of Resident 24's admission record dated 02/18/26 revealed a [AGE] year-old male admitted on [DATE]. Record review of Resident #24's History and Physical dated 01/15/2026 revealed a diagnosis of dementia (decline in mental ability). Record review of Resident #24's MDS assessment dated [DATE] revealed a BIMS score of 05 indicating severe cognitive impairment. Record review of Resident #24's care plan revised on 12/08/2025 revealed Resident #24 had a memory/recall problem related to cognitive loss/dementia, interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice for 3 (Resident #23, Resident #62, and Resident #67) of 12 residents observed for oxygen management.The facility failed to clean the oxygen concentrator air filter for Resident #23 and Resident #67 while the oxygen was in use; concentrators were observed with air filters with dust, and lint collected on them on.The facility failed to ensure Resident #62's nasal canula was properly stored while oxygen was not in use.This failure could place residents on oxygen therapy at risk of receiving incorrect or inadequate oxygen support and decline in health. The findings include:Resident #23Record review of Resident #23's face sheet dated 2/18/2026 revealed an [AGE] year-old female admitted on [DATE].Record review of Resident #23's history and physical dated 11/25/2025 revealed Resident #23 was diagnosed with vascular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen.-The facility failed to maintain safe consumable produce as evident by 4 visibly molded tomatoes, observed on 02/15/2026.-The facility failed to properly seal carrots to limit exposure, observed on 02/15/2026.-The facility failed to properly label prepared food being stored in the walk-in refrigerator/freezer/cart shelves with prepared and use by dates, observed on 02/15/2026.-The facility failed to dispose of 23 pudding sherbert nectars that were created on 2/8/2026 and had a use by date on 2/10/2026, observed on 02/15/2026.-The facility failed to accurately complete temperature logs as evidenced by afternoon logs being signed as completed on the morning of 2/15/2026.-The facility failed to ensure the grease traps above the grill and fryer were clean and free of dust/grease, observed on 02/15/2026.-The facility failed to properly thaw poultry as evident by diced turkey cubes left on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-18 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 5 steam table wells reviewed.The facility failed to ensure the furthest right steam table well was not used to hold food for breakfast and lunch due to it not being operational since 12/31/2025.This failure placed residents at risk for delay in meal service.Findings included:In an observation made on 2/15/2026 at 12:04 PM revealed [NAME] C was serving lunch from the steam table with 4 of 5 wells filled with food. The furthest right well was not hot to touch, did not emit any steam, and the electric knob was not illuminated to show it was on. [NAME] C and the Dietary Manager confirmed that the 5th well on the steam table was not operational.In an interview and observation on 2/18/2026 at 10:26 AM with [NAME] C stated the steam table well had not been working for 2 months because the previous shift had left it on all night. She stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement quality of life for one (Resident #14) of eight residents reviewed for dignity.CMA H failed to feed Resident #14 at eye-level on 02/15/26.This failure could place the residents at risk of poor self-esteem and decrease self-worth.Findings include:Record review of Resident #14's face sheet dated 02/18/2026 revealed an [AGE] year-old male with initial admission date 07/30/2019 and readmission date 03/23/2025.Record review of Resident #14's health and physical dated 02/17/2026 revealed a medical history of Dementia (a syndrome characterized by decline in cognitive function, memory and ability to complete daily tasks), and Dysphagia (difficulty swallowing).Record review of Resident #14's Comprehensive MDS dated [DATE] revealed Resident #14 was unable to complete the BIMS interview. Section…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for two (Resident #26 and Resident #79) of 10 residents reviewed for quality of care, in that:RN O signed the TAR for treatment for Resident #26's treatment completion despite the treatment not being completed on 01/31/2026.The Wound Care Nurse failed to label Resident #79's wound dressing observed on her left ankle on 02/15/2026.These failures affected one resident and placed 72 additional residents who resided in the facility at risk of not receiving prompt medical interventions. The findings included:Record review of Resident #26's face sheet dated 02/16/2026 revealed an [AGE] year-old female with admission date 01/22/2026.Record review of Resident #26's history and physical dated 02/12/2026 revealed a medical history of the following: Chronic Kidney Disease (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 36 citations
- Potential for harm · Dcited before2026-02-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident who was incontinent of bladder receives appropriate treatment and services to prevent urinary tract infections for 2 of 3 (Resident #67 and Resident #72) residents reviewed for urinary catheters. The facility failed to ensure Resident #72's Foley bag was off the floor and failed to ensure Resident #67 Foley tubing was draining urine into the Foley bag. This failure placed residents who had a urinary Foley at risk of contracting a UTI.Findings include:Record review of Resident #67's face sheet dated 2/18/2026 revealed the resident was an [AGE] year-old female with an admission date on 9/20/2023. Record review of Resident #67's of history and physical dated 10/11/2023 revealed the resident had a diagnosis of chronic congestive heart failure (heart is unable to pump blood efficiently), Age-related physical debility (muscular weakness because of age), and acute renal failure (rapid loss of kidney function). Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals used in the facility was labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable for 1 of 2 residents (Resident #4) reviewed for pharmacy services enteral feedings .The facility failed to label Resident #4's enteral feeding (also known as tube feeding, is a method of delivering nutrition directly into the stomach when a person cannot eat safely or adequately by mouth) with staff initials and the date on 02/15/26.This failure could place residents at risk of inaccurate drug administration and not having appropriate therapeutic effects.The findings include:Record review of Resident #4's face sheet dated 02/16/2026 revealed a [AGE] year-old female with initial admission date 04/23/2018 and readmission date 01/11/2026.Record review of Resident #4's history and physical dated 02/17/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records on each resident that were complete and accurately documented for 1 of 4 residents (Resident #26) whose medical records were reviewed in that:The facility failed to accurately document on Resident #26's wound care on her Treatment Administration Record (TAR).This deficient practice affected one former resident and could place 14 residents with pressure sores at risk of inaccurate records.Record review of Resident #26's face sheet dated 02/16/2026 revealed an [AGE] year-old female with admission date 01/22/2026.Record review of Resident #26's history and physical dated 02/12/2026 revealed a medical history of the following: Chronic Kidney Disease (a condition meaning damage to the kidneys causing it to not filter the waste in the blood), Type II Diabetes Mellitus (metabolic condition that causes the body to become resistant to insulin or the pancreas fails to produce enough insulin), and had wounds on both legs.Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that the assessment accurately reflected the resident's status for 1 (Resident #2) of 14 resident reviewed for accuracy of MDS assessment, in that:The facility failed to ensure that Resident #2's Significant Change Assessment reflected Resident #2 required total assistance of two persons with bed mobility. The facility failed to ensure that Resident #2's Significant Change Assessment documented in Active Diagnoses resident had two types of autoimmune skin diseases. This failure could place residents at risk of not receiving appropriate interventions or care to meet their current needs. Findings included:Closed record review of Resident #2's Face Sheet dated 10/03/25 revealed, initial admission date 02/19/25, and re-admission date of 07/01/25. Review of History & Physical, dated 06/10/25, for Resident #2 revealed a [AGE] year-old male with past medical history of diabetes mellitus (a condition where the body has high blood sugar (glucose) because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to establish procedures for storing and disposing of drugs and biological in accordance with federal, state, and local laws. The facility failed to ensure medications pending return to the pharmacy were stored in a locked cabinet in the DON's office. This failure could place 68 residents living at the facility at risk of drug diversion. The findings included:During an observation on 10/01/25 at 9:26 AM revealed, the door to the DON's office was opened and unsupervised. There was an opened cardboard box that contained medication blister packets stored on the floor by a cabinet and several medication blister packets were visible from the entrance to DON's office. During an observation on 10/01/25 at 10:12 AM revealed, the DON was not in the office while the Housekeeper was vacuuming the office and the opened cardboard box that contained medication blister packets was still stored on the floor in the DON's office. During an observation on 10/01/25 at 10:14 AM revealed, the Corporate Clinical Service director was working in DON's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain clinical records on each resident that were complete and accurately documented, in accordance with accepted professional standards and practices, for 1 of 14 residents (Resident #2) reviewed for clinical records with transfer assistance. The facility failed to give access to the contracted agency CNA to document in the residents' electronic record the care provided to assigned residents in the 100-Hall. This failure place residents at risk of having incomplete and accurate clinical records. Findings included:Closed record review of Resident #2's Face Sheet dated 10/03/25 revealed, initial admission date 02/19/25; and re-admission date 07/01/25. Review of History & Physical, dated 06/10/25, for Resident #2 revealed a [AGE] year-old male with past medical history of diabetes mellitus (a condition where the body has high blood sugar (glucose) because it does not make enough insulin or cannot use it effectively), osteoarthritis (wear and tear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 1 of 4 residents (Resident #15).The facility failed to ensure resident call lights were within reach for 1 resident (Resident #15).This failure placed residents at risk of having their needs unmet when they are unable to contact staff.Findings included:Record review of Resident #15's admission record, dated 10/01/2025, revealed an [AGE] year-old female with an original admission date of 06/30/2023.Record review of Resident #15's history and physical data, dated 09/24/2025, revealed the resident was diagnosed with dementia (a degenerative disease that alters an individual's cognition and functional capabilities), anxiety (a psychiatric disorder that makes an individual feel restless, nervous, and/or uneasy), and heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a person-centered comprehensive care plan to include measurable objectives and timeframes to attain or maintain the resident's highest practical physical, mental, and psychosocial well-being for 1 of 14 (Resident #2) residents reviewed for comprehensive care plans in that: The facility failed to revise or update Resident #2's care plan to reflect the need for two people for bed mobility due to pain caused by autoimmune skin disease. The facility failed to revise or update Resident #2's care plan to reflect physician's orders to treat autoimmune skin disease. This failure could place residents at risk of not receiving appropriate interventions or care to meet their current needs. The findings included:Closed record review of Resident #2's Face Sheet dated 10/03/25 revealed, initial admission date 02/19/25; and re-admission date 07/01/25. Review of History & Physical, dated 06/10/25, for Resident #2 revealed a [AGE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for 1 (Resident #1) of 1 reviewed for quality of care.The facility failed to ensure that Resident #1 received an initial neurological check and continued neurological checks for 72 hours following an unwitnessed fall as per the facility's policy on fall management and and neurological checks, from 09/25/2025 to 09/27/2025. This failure could place residents at risk of head related injuries, decrease cognitive and functional abilities and not receiving the necessary care and services. Findings included:Record review of Resident #1's care plan, dated 09/16/2025, revealed Resident #1 has a history of falling related to age-related cognitive decline, unspecified dementia, unspecified severity, with other behavioral disturbance and has difficulty focusing attention/ understanding others due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections for one of fourteen residents (Resident #2) reviewed for Enhanced Barrier Precautions. The facility failed to implement their policy on Enhanced Barrier Precautions for Resident #2 who had wounds, indwelling medical devices and was incontinent of bowel and bladder. This failure could place residents at risk for healthcare associated cross-contamination and at risk of the transmission of multi-drug-resistant organisms (MDROs). The findings included:Closed record Review of Resident #2's Face Sheet dated 10/03/25 revealed, initial admission date 02/19/25; and re-admission date 07/01/25. Review of History & Physical, dated 06/10/25, for Resident #2 revealed a [AGE] year-old male with past medical history of pemphigus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-19 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 2 (Residents #1 and Resident #4) of 4 residents reviewed for accommodation of needs. The facility failed to ensure that Residents #1's call light was within reach. The facility failed to ensure that Resident #4's call light was within reach. This failure placed residents at risk of not being able to call have their needs met. Findings included: Resident #1 Record review of Resident #1's face sheet dated 05/16/25, revealed, admission on [DATE] and re-admission on [DATE] to the facility. Record review of Resident #1's hospital history and physical dated 05/03/25, revealed, an [AGE] year-old male diagnosed with hypertension, congestive heart failure, Parkinson's Disease (progressive neurodegenerative disorder that affects movement, primarily due to a loss of brain cells that produce dopamine, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-19 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement written policies that prohibit and prevent abuse for 2 of 4 employees (Van Driver & ADON) reviewed for development of abuse policy. The facility failed to conduct the annual EMR check for the Van Driver. The facility failed to conduct the annual EMR check for the ADON. This failure could place residents at risk of potential abuse or ongoing abuse. Findings included: Record review on 05/13/25 at 2:10 PM, revealed, the Van Driver's annual EMR dated 03/22/24, was not conducted. Record review on 05/13/25 at 2:12 PM, revealed, the ADON's annual EMR dated 03/22/24, was not conducted. During an interview on 05/13/25 at 3:09 PM, the Administrator stated corporate had informed him that they did not have an EMR Policy, and they followed state guidelines. During an interview on 05/16/25 at 9:06 AM, with HR, he stated that EMRs are to be conducted annually. HR stated the purpose of conducting the EMR checks was to check that staff were still eligible to work at the facility. HR stated the negative outcome of not conducting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medical records, in accordance with accepted professional standards and practices, were maintained on each resident that were accurately documented for 1 of 4 residents (Resident #9) reviewed for medical records. The facility failed to ensure documentation was being done for showers being given to Resident #9 or being refused by Resident #9. This deficient practice could place residents at risk of records being inaccurate due to documentation errors. Finding included: Record review of Resident #9's face sheet dated 05/16/25, revealed, admission on [DATE] to the facility. Record review of Resident #9's hospital history and physical dated 05/02/25, revealed, a [AGE] year-old female diagnosed with osteopenia (a condition characterized by reduced bone density, meaning your bones are weaker than normal, but not as severely weakened as in osteoporosis), right hip arthroplasty (a surgical procedure where the hip joint on the right side is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for one resident (Residents #1) who was provided incontinence care by two (CNA A and CNA B) of two CNAs observed. 1. CNA A and CNA B failed to perform hand hygiene during incontinent care for Resident #1. 2. CNA A failed to clean Resident #1 from vagina to buttocks. These failures can place residents at risk for urinary tract infections. Findings include : In an observation on 02/20/25 at 4:43PM revealed CNA A and CNA B prepared Resident #1 CNA B disposed of the dirty brief and the dirty gloves in the trashcan. CNA B was observed putting on new gloves without performing hand hygiene. CNA A cleaned Resident #1's genitalia area with a clean wipe from rectum to perineum (the area between the anus and the vulva) and perineum to rectum . CNA A cleaned the resident's buttocks from front to back and disposed of the wipe. CNA A and CNA B disposed of the dirty wipes and dirty gloves into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one of one resident (Resident #1) reviewed for infection control. -CNA A failed to perform hand hygiene before providing perineal care to Resident #1. -CNA A and CNA B failed to perform hand hygiene after disposing of dirty wipes and briefs, and before applying new briefs on Resident #1. These failures can place residents at risk for urinary tract infections. Findings include : In an observation on 02/20/25 at 4:43PM revealed CNA A and CNA B prepared Resident #1 CNA B disposed of the dirty brief and the dirty gloves in the trashcan. CNA B was observed putting on new gloves without performing hand hygiene. CNA A cleaned Resident #1's genitalia area with a clean wipe from rectum to perineum (the area between the anus and the vulva) and perineum to rectum . CNA A cleaned the resident's buttocks from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to maintain clinical records that were complete and accurate, in accordance with accepted professional standards and practices, for 1 of 2 residents (Resident #2) whose closed medical records were reviewed in that: -The Facility failed to have Resident #2's hospital documentation from her injury to her left eyebrow and under her left eye on 2/03/25 in her facility medical records. This deficient practice could affect residents and result in errors in care and treatment. The findings include: Record review of Resident #2's Face Sheet, dated 2/24/25, revealed the resident was admitted on [DATE] with diagnoses: Age-related physical debility, Ataxic gait (staggering movements), Dementia (term used to describe a group of symptoms affecting memory, thinking and social abilities). Record review of Resident #2's Quarterly MDS dated [DATE] revealed a BIMS revealed Resident #2 was not able to answer questions. BIMS is a structured evaluation aimed at evaluating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-04 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #10 FTag Initiation 12/03/24 03:53 PM During observation on 12/03/2023 at 9:09 AM #10 [NAME] peri care observed with [NAME] CNA, one person assist stated resident should be a 2 person assist, but it was only her. She did not ask for help. She turned resident on side with wedges in place toward wall. Bed was locked.
- Potential for harm · Ecited before2024-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #79 Respiratory Care 12/02/24 01:49 PM Ms. [NAME] was in bed at this time. Her brother was visiting they both stated that the staff from the facility are very professional and they are very respectful. Ms. [NAME] had no complaints from the facility or staff and said she had no concerns. Scrapes on wall. She was wearing her nasal cannula and there was no oxygen sing posted outside the room. Posting of cautionary and safety signs indicating the use of oxygen policy was provided and it stated in part. Respiratory Policies and Procedures: Oxygen Therapy. Procedures- C. Check the patient's/resident's room to make sure it's safe for oxygen administration, place oxygen precautions sign on the door of the patient's/resident's room. 12/03/24 12:51 PM Observation 210 [NAME]. Call light was pressed at this time to interview on Oxygen. [NAME] MDS stated that she believed there is supposed to be an oxygen sign. She stated that the risk of a resident who needs oxygen not having a sign outside their room was that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 CNA (CNA-A) staff observed during incontinent care. The facility failed to ensure CNA-A performed proper hand hygiene for Resident #4, Resident #10, and Resident #52. These failures placed residents of the facility at risk of infections from improper incontinent care and hand hygiene while performing incontinent care. Findings included: Resident #4 Record review of Resident #4's face sheet dated 12/04/2024 revealed, the resident was a [AGE] year-old male admitted to the facility on [DATE]. Resident #4's medical diagnoses included Type 2 diabetes, atrial fibrillation (irregular heartbeat), myocardial infarction (heart attack), embolism and thrombosis deep veins of unspecified lower extremity (blood clots in his legs),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure 1 of 1 resident (Resident #10) received adequate supervision to prevent accidents CNA-A failed to perform a 2 person assist for Resident #10 during incontinent care after precautions were put in place after a fall while performing resident care. This failure could place residents at risk for being provided care or treatment different from the plan of care. Findings included: Resident #10 Record review of Resident #10's face sheet dated 12/04/2024 revealed the resident was a [AGE] year-old female initially admitted to the facility on [DATE] and was recently readmitted on [DATE] with medical diagnoses of dementia, syncope (fainting), convulsions, hemiplegia (paralysis of one side of the body), aphasia (inability to speak), cerebral infarction (stroke), history of falls, weakness, and tremors. Record review of Resident #10's 5-day scheduled assessment MDS, dated [DATE] revealed the residents Brief Interview for Mental Status Section…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents who are incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 2 of 2 residents (Resident #4 and Resident #5), The facility failed to ensure CNA-A performed proper peri-care (incontinent care) Resident #4, and Resident #52. These failures placed residents of the facility at risk of infections from improper incontinent care and hand hygiene while performing incontinent care. Resident #4 Record review of Resident #4's face sheet dated 12/04/2024 revealed, the resident was a [AGE] year-old male admitted to the facility on [DATE]. Resident #4's medical diagnoses included Type 2 diabetes, atrial fibrillation (irregular heartbeat), myocardial infarction (heart attack), embolism and thrombosis deep veins of unspecified lower extremity (blood clots in his legs), and weakness. Record review of Resident #4's Optional State Assessment MDS, dated [DATE] revealed; Section C,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 2 (Resident #1 and Resident #2) of 6 reviewed for care plans. The facility failed to develop a comprehensive care plan to address Resident #1 minced/ moist texture diet. The facility failed to develop a comprehensive care plan to address Resident #2 regular diet consistency on 12/15/23. This deficient practice could place residents in the facility at risk of not receiving the necessary care or services and having personalized plans developed to address their needs. Findings included: Resident #1 Record review of Resident #1's face sheet dated 02/07/2024 revealed a [AGE] year-old male who was admitted on [DATE] with diagnoses of dementia (impaired ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-24 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review , the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, are reported immediately, but no later than 2 hours after the event, if the events result in serious bodily injury, or no later than 24 hours if the events do not result in serious bodily injury, to the Administrator of the facility and to other officials (including to the State Survey Agency) in accordance with state law through established procedures for 2 (Resident #1 and Resident #2) of 5 residents reviewed for abuse. CNA K failed to immediately notify the Administrator on 01/13/2024 of allegations of abuse by CNA L and involving Resident #1 and Resident #2. This was determined to be past non-compliance at a pattern of potential for more than minimal harm due to the facility having implemented actions that corrected the non-compliance prior to the beginning of the inspection This failure could place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for professional standards for food service safety. -The facility kitchen was observed on 01/24/2024 with 1 bag of frozen French fries located in the walk-in freezer that was removed from the original package, dated 1/21/24 and was not sealed. -The facility kitchen was observed on 01/24/2024 with 1 bag of tater tots located in the walk-in freezer was found out of original package, was not sealed, or labeled. -Cook O was observed on 01/24/2024 with - with a beard and was not wearing a beard net while preparing food in the kitchen. These failures could place residents at risk of food-borne illness. Findings included: Observation on 1/24/2024 at 9:30 a.m., of the walk-in freezer revealed a gallon sized zipper storage bag of frozen French fries removed from the original package and that was open. The bag was labeled 01/21. Observation on 01/24/2024 at 9:30 a.m., of walk-in freezer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-24 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure they employed a qualified social worker on a full-time basis for eight of eight weeks reviewed. The facility, licensed for 126 beds, failed to have a full time Social Worker for eight weeks, from 11/27/2023 to 01/24/2024. This failure could place residents at risk of unmet psychosocial needs and poor quality of life. Findings included: Record review of the Facility Summary Report revealed the facility was licensed for 126 bed capacity. Record review of Employee Job History revealed SW P last date worked was 11/26/2023. During an interview on 01/24/2024 at 10:47 a.m., the Administrator said she started working at the facility on 01/02/2024. The Administrator said the facility does not currently have a Social Worker (SW). The Administrator said the former SW last worked at the facility on 11/26/2023. The Administrator said that a Social Services Contingency Plan was put into effect. The Administrator said she was the grievance officer, the MDS nurses are helping with discharges, and nursing was handling assessments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-22 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to allow residents the right to reside and receive services in the facility with reasonable accommodation of needs and preferences for 2 residents (Resident #35 and Resident #241) of 6 reviewed for resident rights. The facility failed to ensure Resident #35, and Resident #241 were not found with their call lights out of reach on 10/17/23 and 10/19/23. This failure could cause a decline in health in residents if their call lights are not within reach, preventing them from calling for assistance. Findings included: Record review of Resident #35's face sheet dated 10/20/2023 revealed an [AGE] year-old female with an admission date to the facility of 10/10/17. Record review of Resident #35's History and Physical dated 05/31/2023 revealed she had a diagnosis of Alzheimer's Disease, muscle weakness, and was bedbound. It also revealed Resident #35 required assistance with ADLs. Record review of Resident #35's Comprehensive MDS assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-22 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to make residents and residents family members aware of the grievances process and allowing them to exercise their right to file a grievance leading to the facility not addressing the grievances of residents for resident reviewed who attended Resident council Meetings (9 residents). 1. The facility failed to make residents and family members aware of how to file a grievance These failures put residents and family members at risk of decreased opportunities to present grievances and recommendations. Findings included: In a confidential interview on 10/18/2023 at 11:19 am with a group of residents from the facility they all stated that they were not aware of how to file a formal grievance. A resident stated he was under the impression the residents from the facility had to present their complaint to the resident council president and he would inform the social worker of any concerns. However, residents stated that they were not aware there was a grievance form that could be filled out if they wished to place a formal written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to store biologicals under proper temperature controls for 1 medication cart (300 Hall) of 3 medication carts reviewed for medication storage. -The facility failed to ensure that a container of thickened water was kept under appropriate temperatures after it was opened. This failure could cause a decline in health in residents if medications were to be given after not being stored at correct temperatures. Findings included: Observations on 10/19/23 at 9:37 AM of the 300 hall medication cart with CMA Q revealed a container of Ready Care Thickened Water dated as opened on 10/17/23. The container was stored in the last drawer and was not refrigerated. Directions on the side of the container that read .After opening, may be kept up to 7 days under refrigeration. An interview on 10/19/23 at 9:41 AM with MA Q revealed she checked the medication cart once a week to make sure the medication carts did not have expired medications, ensure they were clean. She stated the thickened water containers, once they are opened,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections in 2 out of 6 residents reviewed for infection control. The facility failed to ensure CNA F and CNA I maintained proper hand hygiene and use gloves while performing perineal care for Resident #30 and Resident #15. This failure could place other residents who receive perineal care at risk of cross-contamination. Findings included: Resident #30 Record review of Resident #30's face sheet undated revealed a [AGE] year-old female was admitted on [DATE]; re-admitted [DATE]. Record Review of Resident #30's History & Physical dated 08/21/2023 revealed history of left distal tibia (lower leg near the ankle) fracture, anxiety disorder, Parkinson's disease, Major Depressive disorder, muscle wasting and atrophy, unsteadiness on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all alleged violations involving abuse, neglect, exploitation were thoroughly investigated for 1 (Resident #242) of 6 residents reviewed for neglect. -The facility failed to thoroughly investigate an incident on 08/12/23 when Resident #242 complained of leg pain and was found to have a broken femur. This failure could place residents at risk of abuse and neglect if incidents are not thoroughly investigated. Findings included: Record review of Resident #242's face sheet dated 10/20/2023 revealed a [AGE] year-old female with an initial admission date to the facility of 05/11/2021 and re-admission date of 07/06/2023. Record review of Resident #242's History and Physical dated 09/06/2022 revealed a diagnosis of osteoarthritis and vitamin D deficiency. She also had a history of right femur fracture which she got surgery intervention for. Record review of Resident #242's Quarterly MDS assessment dated [DATE] revealed a BIMS score of 3 indicating a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-22 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send a copy of the notice of discharge and the reasons for the move in writing to a representative of the Office of the State Long-Term Care Ombudsman for one (Resident #294) of 18 residents reviewed for admission/transfer/discharge rights. The facility failed to ensure the Long-Term Care Ombudsman was notified that Resident #294 was denied readmission after being sent to the hospital. This failure could put residents at risk of not having the opportunity to appeal discharge, not having their rights honored regarding facility-initiated discharges, and homelessness. Findings included: Closed record review of Resident #294's face sheet dated 10/18/2023 revealed he was [AGE] years old, was admitted to the facility on [DATE] and discharged to a local hospital on [DATE]. Record review of Resident #294's clinic referral dated 08/23/2023 revealed he was alert, oriented only to person, unable to follow directions and delusional.? He had diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan within 48 hours of a resident's admission for one (Resident #294) of 18 residents reviewed for baseline care plans. The facility failed to develop and implement a baseline care plan within 48 hours after admission for Resident #294. This failure could put residents at risk of not having their care needs identified and met. Findings included: Record review of Resident #294's face sheet dated 10/18/2023 revealed he was [AGE] years old, was admitted to the facility on [DATE] and discharged to a local hospital on [DATE]. Record review of Resident #294's clinic referral dated 08/23/2023 revealed he was alert, oriented only to person, unable to follow directions and delusional.? He had diagnoses including memory deficit. Record review of Resident #294's clinical records revealed no baseline care plan. Record review of Resident #294's progress note dated 9/05/2023 at 02:00 AM revealed he had behaviors including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 2 of 12 residents (Resident #89 and Resident #241) reviewed for care plans in that: 1. The facility failed to ensure that Resident #89's comprehensive care plan included his behavior of pulling out his G-Tube. 2. The facility failed to ensure that Resident #241's comprehensive care plan included her ADL needs. These failures could place residents in the facility at risk of not receiving the necessary care or services and not having personalized plans developed to address their needs. Findings included: Resident #89 Closed record review of Resident #89's face sheet dated 10/21/2023 revealed he was [AGE] years old, was admitted to the facility on [DATE] and discharged on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 (Resident #9 and Resident #15) of 6 residents observed for assistance with ADL's. The facility failed to ensure Resident #9 and Resident # 15, who required assistance with ADLs, and were not observed to have long nails. This failure could affect residents who were dependent on assistance with ADLs and could result in poor care, lack of dignity, and skin tears due to long nails. Findings included: Record review of Resident #9's face sheet dated 10/20/2023 revealed a [AGE] year-old male with an initial admission date to the facility of 07/13/2017 and re-admission date of 03/02/2023. Record review of Resident #9's History and Physical dated 08/17/2023 revealed a diagnosis of cerebral infarction (stroke) and contracture of muscle. It also revealed he required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice and the comprehensive person-centered care plan for one (Resident #33) of 5 residents reviewed for respiratory care. The facility failed to ensure that Resident #33's oxygen concentrator was delivering oxygen at the physician-ordered rate (liters per minute). This failure could put residents at risk of oxygen toxicity. Findings included. Record review of Resident #33's face sheet dated 10/18/2023 revealed she was [AGE] years old and admitted to the facility on [DATE]. Record review of Resident #33's History and Physical dated 08/18/2023 revealed that the resident had medical history including lung cancer and diagnoses including chronic obstructive pulmonary disease (COPD - disease that blocks airflow in the lungs). She was receiving breathing treatments and was dependent on supplemental oxygen via nasal cannula (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain clinical records that were complete and accurately documented for 1 (Resident #30) of 18 residents reviewed for clinical records. 1. The facility failed to document on 08/13/23 when CNA reported resident #30 had a swollen left ankle. 2. The facility failed to document a pain assessment on 08/13/23 when Resident #30 complained of pain to left ankle. 3. The facility failed to document the administration of Diclofenac Sodium Gel that was administered to Resident #30 on 08/13/23 for pain to left ankle. This failure could put residents at risk of not receiving prescribed pain medications as ordered. Findings include: Record review of undated face sheet revealed Resident #30 [AGE] year-old female was admitted on [DATE]; re-admitted [DATE] from hospital. Review of Hospital Records for Resident #30 revealed: Encounter Date 08/14/23. Encounter Diagnosis: Fracture of distal end of left tibia. Unwitnessed fall. Dementia. Safety Awareness: Impaired due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,827 in federal fines across 1 penalty.
- $8,827 — penalty dated 2024-01-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to FUNDAMENTAL HEALTHCARE — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 4 of 5 | 3.4 | +0.6 vs chain |
The other 65 homes this chain runs (chain average 2.4★, per CMS)
Showing 40 of 65; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| THI OF TEXAS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/31/2025 |
| HUNT VALLEY HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2025 |
| THI OF BALTIMORE, INC. | Organization | INDIRECT OWNERSHIP INTEREST | since 08/31/2025 |
| FORMAN, MURRAY | Individual | INDIRECT OWNERSHIP INTEREST | since 08/31/2025 |
| TEAGUE, PHILLIP | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/31/2025 |
| PARKER, LARRY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 09/24/2025 |
| BROADMORE HEALTH REALTY LTD | Organization | ADP OF THE SNF | since 08/31/2025 |
| FUNDAMENTAL CLINICAL AND OPERATIONAL SERVICES, LLC | Organization | ADP OF THE SNF | since 08/31/2025 |
| ORSON BERRY REVOCABLE TRUST | Organization | ADP OF THE SNF | since 08/31/2025 |
| SOCORRO HEALTH REALTY LLC | Organization | ADP OF THE SNF | since 08/31/2025 |
| BERRY, ANDREW | Individual | ADP OF THE SNF | since 08/31/2025 |
| CHUKWU, IKEDIEZE | Individual | ADP OF THE SNF | since 08/31/2025 |
| PETERSON, BRONZ | Individual | ADP OF THE SNF | since 08/31/2025 |
CMS files one row per role, so the 15 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 676393. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.