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Moran Nursing And Rehabilitation Center

25701 Shady Lane Southwest, Westernport, MD 21562 · For profit - Limited Liability company · 130 certified beds · (301) 359-3000 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
90 Main St · (301) 359-5145 · Call to confirm hours
Pharmacy
22 Main St Ste A · (301) 359-3778 · Call to confirm hours
Grocery
150 Maryland Ave · (301) 786-7501 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased30.3%20.4%15.4%worse
Long-stay residents who lose too much weight13.0%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection1.5%1.5%2.0%better
Long-stay residents with depressive symptoms11.4%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.7%2.4%3.3%worse
Long-stay residents whose ability to walk worsened26.7%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication39.9%16.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers3.5%5.9%4.7%better
Long-stay residents with worsening bladder/bowel control22.6%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table28.8%13.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.5%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine93.5%80.6%79.4%better
Short-stay residents rehospitalized after admission14.5%21.0%22.6%better
Short-stay residents with an outpatient ER visit10.4%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.141.331.67worse
Long-stay outpatient ER visits per 1,000 resident days3.221.201.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.7%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
61.2%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 61.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.7%CMS range 40.0–59.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 8.0–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.3–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.77
RN hours/ resident / day
0.72
LPN hours/ resident / day
1.95
Aide hours/ resident / day
3.45
Total nurse hours/ resident / day
0.47
RN hoursweekends
43.2%
Total nursing turnover
30.8%
RN turnover

How full it usually is: this home is certified for 130 beds and averages 69.4 residents a day — about 53% occupied, or roughly 61 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.95 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.95 hrs/resident/day on weekends vs 3.65 on weekdays — 19% thinner on weekends. RN hours go from 0.90 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-05-15)
8
at the previous standard inspection (2025-03-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Fcited before2026-05-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and observations, it was determined that the facility failed to follow guidance from the Maryland Department of Health (MDH) and the facility's corrective action plan to prevent the risk of exposure to Legionella and failed to ensure infection control practices were implemented to minimize the potential spread of pathogens, including maintaining a designated handwashing sink, appropriate use of personal protective equipment (PPE), and proper cleaning of equipment. This was evident for 1 of 1 Legionella corrective action plans reviewed and 3 of 3 infection control practices observed while performing the infection control task during the annual survey.The findings include:1.) There is significant risk for Legionella bacteria growth when shower lines in a long-term care facility are left stagnant or unused. Stagnant water promotes biofilm formation, creating an ideal environment for Legionella multiplication. Aerosolized contaminated water can expose residents during shower use,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview with facility staff, it was determined that the facility failed to maintain food service equipment in a manner that ensures sanitary food service operations to prevent possible foodborne illness. This was evident during the kitchen tour of the annual survey. The findings include:A food-contact surface refers to any surface of equipment and utensils that typically comes into contact with food; or from which food may drain, drip, or splash onto food; or a surface that is usually in contact with food. On 05/12/2026 at 9:25 AM, the surveyor conducted a tour of the kitchen alongside the Certified Dietary Manager (CDM) and identified the following deficient practices:Multiple cove base tiles were missing throughout the kitchen areas creating gaps and holes along the walls that could harbor pests and bacteria.Food carts, hot plate warmers, and dish tray rolling racks were unclean and heavily soiled with dust, dirt, debris, and accumulated food spills. The drywall underneath the dish machine, measuring about 24 inches by 36 inches, was in disrepair with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, it was determined that the facility failed to treat residents with respect and dignity, as evidenced by failing to knock and request permission before entering a resident's room. This was evident for one (Resident #31) of one Resident reviewed for dignity. The findings include:On 5/13/26 at 6:57 AM, an observation showed that Resident #31 had activated the call light for help. Staff #13, a nursing assistant, entered Resident #31's room in response to the call light, and the surveyor was also present in the resident's room. The observation failed to show that Staff #13 knocked on the resident's door, announced herself, or requested permission before entering the resident's room.During an interview at that time, Staff #13 was asked whether she knocked on Resident #31's door before entering the room. Staff #13 indicated that Resident #31's door was already open, so she did not knock. Staff #13 then added that she should have announced herself, even though the resident could not answer her anyway.A record review later that day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record, facility investigation documentation and interviews it was determined that the facility failed to keep a resident free from abuse. This was found to be evident for one (Resident #21) of four residents reviewed for abuse during the survey.The findings include:Review of the medical record revealed Resident #21 is a long-term care resident who is cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) score of 15 out of 15. The resident has severely impaired vision and requires assistance for transfers and toileting.Review of the Facility Reported Incident (FRI) #2967650 Initial Report Form, submitted on 3/29/26 at 11:50 PM, revealed an allegation that Nurse #6 heard a verbal exchange between Resident #21 and nursing assistant (NA) #9 while the NA was toileting Resident #21. During this exchange NA #9 was shouting at Resident #21 and using foul language. NA #9 loudly shut Resident #21's bathroom door after Resident #21 asked her not to close the door. Review of the facility investigation documentation revealed a signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure a resident receiving a as needed (PRN) compounded psychotropic medication had adequate clinical documentation to support administration, including evidence of non-pharmacological interventions prior to use, monitoring for effectiveness and adverse effects, and complete medication order information, for 1(Resident #31) of 1 residents reviewed for unnecessary medications. The findings include:Resident #31 had diagnoses that included, but were not limited to, hemiplegia and hemiparesis following cerebral infarction affecting the right dominant side, paranoid schizophrenia, major depressive disorder, aphasia, psychomotor deficit following cerebral infarction, and history of falls.On 5/14/26 at 2:30 PM, a record review revealed Resident #31 had a physician order for a compounded topical medication containing Ativan (lorazepam), Benadryl (diphenhydramine), and Haldol (haloperidol), to be applied topically to the palm side of the wrist twice daily as needed for increased agitation. The physician order did not include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, it was determined that the facility failed to ensure that residents who required assistance with Activities of Daily Living (ADLs) received showers. This was evident in one (Resident #20) of three residents reviewed for ADLs. The findings include:The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to collect information on each Resident's strengths and needs. This information informs Resident care planning decisions.On 5/11/26 at 11:55 AM, Resident #20 was observed sitting in a chair by the bedside. The Resident's room had a strong urine-like odor. An interview with Resident #20 at that time indicated that he/she received only one shower per week. A medical record review on 5/12/26 at 12:14 PM included an MDS assessment dated [DATE] for Resident #20. The MDS indicated that Resident #20 required staff assistance with showering. A further review of the shower schedule for the unit where Resident #20 resided showed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations, and record review, it was determined that the facility failed to ensure that skin assessments were completed accurately, failed to identify and document significant bruising, failed to implement care plan interventions for skin monitoring, and failed to report injuries to facility administration. This was evident for 1 (Resident #53) of 4 residents investigated for potential abuse (Intake #3013659). The findings include:On 5/11/26 at 10:55 AM, during the initial screening process, the surveyor interviewed Resident #53. The resident was observed to have a bruise on the left elbow. When asked about the injury, Resident #53 stated, staff is rushed and often hurt [them] when [they are] moved. The resident added that there is a toxic level of carelessness in the facility.Resident #53's private duty assistant, Geriatric Nursing Assistant (GNA #22), was present in the room and provided the surveyor with a photograph of the resident's elbow showing significant ecchymosis (black and blue bruising). GNA #22 stated the photograph was taken on 4/17/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, interviews, and observations, it was determined that the facility failed to ensure that Geriatric Nursing Assistants (GNAs) received annual performance evaluations and that GNAs received the federally required 12 hours of annual education and in-service training. This was evident for 2 (GNA #17 and GNA #18) of 2 reviewed for annual performance evaluations and for 1 (GNA #18) of 3 annual education and in-service records reviewed while performing the staffing task.The findings include:On 5/13/26 at 6:18 PM, the surveyor reviewed employee records and identified that the most recent performance evaluation for GNA #17 was completed on 7/12/24 and the most recent performance evaluation for GNA #18 was completed on 10/9/24. Both evaluations had exceeded one year since completion.Further review revealed that GNA #18 had not completed abuse, Quality Assurance Performance Improvement (QAPI), or compliance training for greater than one year. Additionally, because a performance evaluation had not been completed, the GNA had not received training assignments based on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to ensure the attending provider documented in the resident's medical record that they reviewed a pharmacist's recommendations and the attending provider's rationale for declining. This was evident for 2 (Resident #5 and Resident #31) of 5 Residents reviewed for unnecessary medications. The findings include: 1)A review of Resident #5's medical record on 5/13/26 at 11:14 AM revealed a pharmacy medication regimen review (MRR) completed on 11/28/25, which recommended discontinuing an antiulcer medication and an omega-3 fish oil medication. Further review of the MRR showed a Physician/Director of Nursing response stating Decline. Further review found that Resident #5's attending physician visited the resident on 12/7/25. In his notes, there was a notation, monthly orders and treatment plan reviewed and signed. The review also noted that Resident #5 had another visit with an attending provider on 12/15/25. However, neither provider's note showed that they reviewed Resident #5's MRR, completed on 11/28/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined that the facility failed to ensure medications were labeled in accordance with currently accepted professional principles and failed to store all medication in locked compartments. This was found to be evident on one of the two nursing units.The findings include:1.On 5/13/26 at 10:54 AM observation of the 3rd floor medication storage room with Nurse #12 revealed two cups sitting on top of the medication cart. One cup contained the outer portion of capsules that had already been opened and the other cup was full of a brownish liquid. Nurse #12 reported the liquid was med pass (a nutritional supplement) in the cup and proceeded to throw out both of the cups. Nurse #12 then unlocked the medication cart and surveyor observed a medicine cup with about 5 medications sitting in the top drawer. There was no label to identify these medications or to identify who they were for. Nurse #12 reported they were for Resident #20 but the resident did not want them and indicated she had offered multiple times. Nurse #12 then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2026-05-15 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations, and record review, the facility failed to implement and maintain an effective Quality Assurance and Performance Improvement (QAPI) program for its water management and Legionella mitigation processes. These failures could affect all residents of the facility who may be exposed to the facility's water system.The findings include:Legionella is a waterborne bacteria associated with respiratory illness and pneumonia-like infections, particularly in vulnerable populations residing in healthcare facilities.On 5/13/26 at 11:40 AM, an interview was conducted with Staff #14, the Maintenance Director, regarding the facility's water management and Legionella prevention processes. Staff #14 stated that maintenance requests are primarily verbal, acknowledged that only limited staff utilize the facility's electronic tracking system, and confirmed that routine shower flushing was not consistently performed or documented. Staff #14 stated that resident room showers were generally not utilized and reported that no routine flushing log was maintained for those…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0923 — isolated
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview with facility staff, it was determined that the facility failed to ensure proper airflow in the soiled laundry rooms. This was evident from the tours of the soiled laundry rooms conducted during the annual survey.The findings include:Airborne transmission occurs when pathogens are so small that they can be easily spread in the air, and because of this, there is a risk of transmitting the disease through inhalation. These small particles containing infectious agents may be spread over long distances by air currents and may be inhaled by individuals who have not had face-to-face contact with (or been in the same room with) the infectious individuals. According to the Centers for Disease Control and Prevention (CDC), preventing the spread of pathogens that are transmitted by the airborne route requires the use of special air handling and ventilation systems. On 05/12/2026 at 11:00 AM, the surveyor conducted a tour of the clean and soiled laundry rooms alongside the Healthcare Services Group Environmental Services Director. During the tour, a strong…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-15 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, interviews, and observations, it was determined that the facility failed to ensure that Geriatric Nursing Assistants (GNAs) received education based on annual performance evaluations and that GNAs received the federally required 12 hours of annual education and in-service training. This was evident for 2 (GNA #17 and GNA #18) of 2 reviewed for annual education while performing the staffing task.The findings include:On 5/13/26 at 6:18 PM, the surveyor reviewed employee records and identified that the most recent performance evaluation for GNA #17 was completed on 7/12/24 and the most recent performance evaluation for GNA #18 was completed on 10/9/24. Both evaluations had exceeded one year since completion.Further review of GNA #18's education training record revealed that GNA #18 had only completed 9.5 hours of training over the past year. Additionally, because a performance evaluation had not been completed, the GNA's (#17 and #18) had not received training assignments based on identified performance needs.On 5/14/26 at 9:28 AM, the surveyor interviewed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to give clean and safe incontinence care for 1 resident (Resident #12) out of a universe of 1 resident reviewed for incontinence care. The staff did not keep clean and dirty items separate, did not change gloves when needed, did not follow hand hygiene steps, and did not follow enhanced barrier precaution rules. This failure placed the resident at risk for infection.Review of facility nursing policy and procedures titled, Perineal and Incontinence Care dated 5/5/23 documented, Using gentle downward strokes, clean from the front to the back of the perineum to prevent intestinal organisms from contaminating the urethra or vagina. Avoid the area around the anus and use a clean section of wash cloth for each stroke by folding each used section inward .If you're using soap and water, wet a clean washcloth and rinse the perineum thoroughly from front to back, because soap residue can cause skin irritation. Pat the area dry with a bath towel .Clean, rinse, and dry the anal area, starting at the posterior vaginal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to follow infection control practices for 3 residents (Residents #12, #2, and #7) out of a universe of 3 residents reviewed for infection control. Staff did not perform hand hygiene, did not change gloves when required, did not keep clean and dirty items separate, did not follow safe medication administration practices, and did not follow safe catheterization procedures. These failures placed residents at risk for infection, cross contamination, and harm.Review of facility policy, titled Hand Hygiene/Handwashing dated 2022 documented, Hand Hygiene/Hand washing is the most important component for preventing the spread of infection. Maintaining clean hands is important for patients/residents/visitors as well as staff .Procedures: 1. Hand hygiene/hand washing is done: Before: A. Before patient/resident contact .After: A. After contact with soiled or contaminated articles, such as articles that are contaminated with body fluids. B. After…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility document and policy review, the facility failed to revise the care plan for 1 (Resident #14) of 9 residents reviewed for care plans. Specifically, the facility failed to revise Resident #14's care plan to include a history of drug abuse and an incident when the resident was found unresponsive and positive for fentanyl (a potent opioid drug), which was not prescribed for the resident.Findings included:A facility policy titled, Care Plan Process, Person-Centered Care, revised 05/05/2023, indicated, 6. The Interdisciplinary Team (IDT) will review for effectiveness and revise the person-centered care plan after each assessment. This includes both the comprehensive and quarterly assessments. The policy also revealed, 9. Thru [sic] ongoing assessment, the facility will initiate person-centered care plans when the resident's clinical status or change in condition dictates the need such as but not limited to falls and pressure ulcer development. A Resident Face Sheet indicated the facility admitted Resident #14 in April 2023. According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure staff donned all required personal protective equipment (PPE) prior to providing incontinence care and failed to ensure staff followed the facility's hand hygiene policy/procedure for 1 (Resident #8) of 1 resident reviewed for infection control.Findings included:A facility policy titled, Transmission Based/Standard Precautions, and Enhanced Barrier Precautions (EBP), revised 05/15/2023, revealed, B. EBP will be implemented during the following high-contact resident care activities: 1) Dressing, 2) Bathing/showering, 3) Transferring, 4) Providing hygiene, 5) Changing linens, 6) Changing briefs or assisting with toilet, 7) Device care or use: central lines, urinary catheter, feeding tube, tracheostomy/ventilator. The policy further revealed, C. EBP requires the following PPE: 1) Gloves, 2) Gown, and 4) All PPE is donned and doffed with appropriate hand hygiene and disposable [sic] after individual use or when visibly soiled.A Resident Face Sheet revealed the facility admitted Resident #8 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-11 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews it was determined the facility staff failed to ensure that licensed nurse coverage was present the entire night shift on 2/21/25. This was evident for 1 (#MD00214955) of 12 complaints reviewed during the survey. The findings include: During an interview on 3/5/25 at 2:26 PM, Resident #2 indicated to a surveyor that s/he felt unsafe. When asked to explain, s/he reported that agency staff who worked overnight 2 weekends ago left the building unattended, to get food. The resident added that no medications were given that evening. s/he was uncertain of the credentials of the staff involved. Review of an anonymous complaint on 3/6/25 alleged that 2 agency LPN's (Licensed Practical Nurses) left the facility for approximately 1-2 hours during the night shift on 2/21/25 to purchase food from a convenience store. The agency LPNs were the only licensed nurses in the facility that night. The absence of the Agency LPNs left the facility resident's and GNAs (Geriatric Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-11 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to ensure allegations of abuse were reported within the mandated time frame. This was evident for 3 (Resident #38, #25, #64) of 6 residents reviewed for abuse. The findings include: 1.)On 3/06/25 at 11:56 AM a review of the facility reported incident (FRI) #MD00214156 was conducted. The report described an allegation that a Geriatric Nursing Assistant (GNA #3) was observed to have forcefully pushed Resident #25 into his/her wheelchair. Further review revealed that the incident was witnessed by the facility social worker (SW #18) and that the incident occurred in the resident dining room on 1/30/25 at 12:15 PM. A review of the facility investigation file revealed that the Nursing Home Administrator (NHA) first reported the incident to the Office of Health Care Quality on 1/30/25 at 4:48 PM. On 3/10/25 at 9:34 AM an interview with the NHA and the Director of Nursing was conducted. The NHA acknowledged that the incident was reported more than 4 hours after it occurred and confirmed the deficiency of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-11 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to ensure allegations of abuse are thoroughly investigated. This was evident for 3 (Resident #38, #25, #64) of 6 residents reviewed for abuse. The findings include: 1.)A review of Facility Reported Incident (FRI) #00209595 revealed that on 9/08/24 at 10:00 PM, Resident #64's representative informed facility Nurse #40 of an abuse allegation. The representative reported that on 9/07/24, the Geriatric Nursing Assistant (GNA) was fast and rough when applying a cream and slapped the resident's hand when the resident grabbed the handrail. Nurse #40 notified the Director of Nursing (DON) and the Nursing Home Administrator (NHA) at 10:45 PM on 9/08/2024. Further review of the FRI documentation revealed that the facility had identified the alleged abuser as Geriatric Nursing Assistant (GNA #39) as evidenced by a hand-written letter which explained his/her account of the events on 9/07/24. The letter was signed and dated by GNA #39 on 9/08/24. A review of the facility policy and procedure titled Abuse, Neglect,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews it was determined the facility staff failed to 1.) ensure resident care was supervised 24 hours per day by licensed nursing staff and failing to ensure medications were administered as ordered by the physician and 2.) ensure physician order for weekly blood sugar check was performed. This was evident for 1 (#MD00214955) of 12 complaints and 1 of 5 (#8) residents reviewed for unnecessary medications reviewed during the survey. The findings included: 1a. Review of the medical record for Resident #68 on 3/07/25 at 7:36 AM revealed admission to the facility for care and treatment related to alcohol dependence with alcohol induced persistent dementia, heart failure, history of traumatic brain injury and depression. A review of the medication administration record (MAR) revealed that on 2/21/25 Resident #68 was ordered Ativan for generalized anxiety disorder to be administered at 8:00 PM, in addition to; Eliquis for atrial fibrillation, Imodium, an antidiarrheal, Lopressor, blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-11 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews, it was determined that the facility failed to offer the current COVID-19 vaccination or document the refusal for the current COVID vaccine for residents. This was evident in four (Resident #63, # 20, #11, #18) out of five residents reviewed for immunization status. The findings include: On 3/04/25 at 9:00AM a review of immunization records failed to reveal a record that Resident #63, # 20, #11 and #18 had been offered or was educated about the current COVID-19 immunization. In addition, the review failed to reveal documentation that the resident refused the current COVID vaccine On 3/04/25 at 3:39 PM the Infections Preventionist (Staff #2) was interviewed. During the interview she confirmed that Residents #63, #20, #11 and #18 had not been administered the COVID vaccine and there was no documentation that they received COVID vaccine education or declined the vaccine. She confirmed that the residents should be offered the COVID vaccine, and that the facility will start offering the COVID vaccine when they offer the flu vaccine in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview it was determined that the facility failed to maintain a clean and sanitary environment as evidenced by ceiling tile discolored with black and fuzzy white substance. This was evident for 1 combination shower/bathrooms of 2 observed during a survey. The findings include: On 3/04/25 at 2:47 PM an observation of the 3rd floor shower/bathroom was made with Nurse Staff #5. An observation of one ceiling tile in stall #1 revealed that 1/4 of that tile's surface was covered with a black and fuzzy white substance. On 3/04/25 at 2:55 PM the Nursing Home Administrator (NHA) and Director of Nursing (DON) confirmed the above observation. The NHA reported that there had been recent repairs for a leaking pipe in stall #1 and maybe the tile had not been replaced after the repair. On 3/04/25 at 2:58 PM the Maintenance Director joined the observation in the 3rd floor shower/bathroom. He reported that the ceiling title had been replaced after the repair of the pipe leak. He reported that the current concern with the black and fuzzy white substance on the tile had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of facility reported incidents and facility policy, it was determined that the facility failed to treat a vulnerable resident with respect and free from verbal and physical abuse. This was evident during a recert/complaint survey and investigation review of 2 of 11 facility reported incidents involving alleged abuse (R #407 ). The findings include: 1. Review of the facility reported incident documented as occurring on 9/05/23 between Resident #407 and GNA #17 revealed an allegation where Resident #407 reported to the day shift on 9/06/23 that during care on the night of 9/05/23, GNA #17 was rough while providing care and felt like GNA #17 was not listening to the residents' needs. The nurse immediately reported the allegation to the then Administrator and an investigation was initiated. According to the facility investigation it was not reported that Resident #407 verbalized to the day nurse that she felt that she was abused the night before. However, according to a statement acquired from the nightshift nurse during the facilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to ensure comprehensive assessments were coded accurately. This was evident for 1 (Resident #8) of 7 residents reviewed for accidents. The findings include: Resident #8 had been residing in the facility since 2022. A quick look into the resident's medical record indicated that a Facility Reported Incident (FRI) related to MD00210606 for unwitnessed fall with fracture was submitted in October of 2024. Resident #8 was interviewed on 3/3/25 at 11:07 AM. During the interview, the resident reported the most recent fall had resulted in an injury and had to wear a shoulder sling for a while. On 3/7/25 at 10:01 AM, Resident #8's medical record was reviewed. The review revealed care plans related to falls and indicated that Resident #8 also had a fall on February 15 of 2024. Minimum Data Set (MDS) is a federally-mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. The information collected drives resident care planning decisions. MDS assessments need…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined facility staff failed to provide adequate supervision for residents during care to prevent accidents. This was evident for 1(404) of 6 residents reviewed for accidents/hazards. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. A record review for Resident (R)404 on 3/6/25 at 1:16 PM revealed a care plan initiated on 3/22/19, for the potential of skin breakdown related to vitamin deficiency, weakness, incontinence, and a history of pressure ulcers. A low air loss mattress was included as an intervention. A low air loss mattress is a mattress that fluctuates pressure by intermittently inflating and deflating certain areas of the mattress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined that the facility failed to have an effective system in place to be sure policies and procedures were in place and physician orders were followed for residents who required chest tube care. This was evident for 1 complaint (#MD00200327) of 12 complaints investigated during the recertification survey. The findings include: A chest tube, also called a thoracostomy tube, is a flexible tube surgically inserted through the chest wall between the ribs into the pleural space (the space between the membrane lining the lungs and the membrane lining the chest wall). Chest tubes are commonly made from PVC or silicone. Physicians use a chest tube to create negative pressure in the chest cavity and allow lung re-expansion. It helps remove air, blood, fluid, or pus from the chest cavity. On 3/07/25 10:09 AM a review of the confidential complaint #MD00200327 revealed an allegation that the facility failed to drain Resident #377's chest tube as ordered and needed. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to ensure the maintenance of essential kitchen equipment, as evidenced by failure to ensure that the walk-in refrigerator door would routinely close. This was evident for one out of one walk-in refrigerator observed in the kitchen. The findings include: On 3/03/25 at 10:17 AM, during a kitchen tour, the surveyor observed the facility's walk-in refrigerator door was not fully closed, and observed a sign on the door reminding staff to ensure that the door closed completely. The surveyor then interviewed the Certified Dietary Manager (CDM #32) and asked questions about how temperatures are monitored for each of the refrigerators and freezers. She notified the surveyor that the facility staff check the temperatures twice daily, but because the walk-in refrigerator door doesn't always close, they check it more often. While observing the inside of the walk-in refrigerator, with the CDM, the surveyor noted that the door didn't fully close behind them. The CDM (#32) acknowledged that the door didn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-08 · tag F0624 — pattern
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the facility failed to document what preparation and orientation was given to residents to ensure an orderly transfer to an acute care facility. This was evident, but not limited, for 3 (#35, #57, #72) of 5 residents reviewed for hospitalization and 1 (#20) of 8 residents reviewed for accidents. The findings include: 1)Review of the medical record for resident #72 on 11/5/19 documented that, on 4/2/19, resident #72 was found on the floor, was evaluated and transferred out to an acute care facility at 1:50 AM. 2) Review of the medical record for resident #35 on 11/8/19 revealeddocumentation that, on 9/6/19, the resident was evaluated for respiratory concerns and was sent to the emergency room at approximately 1 PM. There was no written documentation found in the medical records that Resident #72 and resident 35, were oriented and prepared for the transfer in a manner that each resident could understand, nor was there documentation of the resident's understanding of the transfer. An interview was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-11-08 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of employee files and interviews, it was determined that the facility failed to have a system in place to ensure that newly hired nursing and geriatric nursing assistants (GNA) demonstrated skills competency prior to being allowed to work independantly with residents and failed to ensure that nurses were only allowed to work with active current nursing licenses. This was found to be evident for 3 out of 3 GNAs (Staff #11, #12, and #10) and 2 out of 3 nurses (Staff #13 and #15) hired in the past year and chosen for review. The findings include: On [DATE] at 12:05 PM, the Director of Nursing (DON) reported that there was a skills check list for newly hired nurses and GNAs. Review of GNA #11, #12 and #10's employee files revealed that all three had been hired during calendar year 2019. Review of the staffing sheets noted that all three of the GNAs were working in [DATE] with full independant assignments. Further review of the employee files failed to reveal documentation of skills assessments. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that facility staff failed to ensure that Minimum Data Set (MDS) assessments were accurately coded. This was evident for 1 (#71) of 5 residents reviewed for unnecessary medications and for 1 (#57) of 3 residents reviewed for dental concerns. The findings include: The MDS (minimal data set) is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. 1) On 11/5/19 at 10:14 AM, an observation of Resident #71 revealed the resident did not have any teeth. At that time, in an interview, Resident #71 stated that he/she did not currently have any teeth. Resident #71 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, medical record review, and resident and staff interview, it was determined that the facility staff failed to develop and implement a resident centered care plans. This was evident for 2 (#71, #57) of 3 residents reviewed for dental, and for 1 (#35) of 8 residents reviewed for accidents. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) On 11/5/19 at 10:14 AM, an observation of Resident #71 revealed that the resident did not have any teeth. At that time, in an interview, Resident #71 stated that they did not currently have any teeth and indicated that they were in the process of getting dentures prior to the resident's admission to the hospital and subsequent stay at the facility. On 11/7/19 at 12:45 PM, Resident #71's medical record was reviewed. Review of Resident #71's care plans failed to reveal that a comprehensive care plan with measurable, resident centered goals had been developed to address Resident #71 oral status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to ensure that the discharge care plan was updated to reflect a change in the discharge goal. This was found to be evident for one out of three (Resident #73) closed record reviews. The findings include: On 11/7/19, review of Resident #73's medical record revealed the resident had been discharged to another skilled nursing facility in August 2019. A review of the care plan addressing discharge planning revealed a short term goal that the resident and or the responsible party will express satisfaction with [his/her] stay in the facility. This goal had a target date of 8/1/19. The care plan had been updated by the social worker on 6/6/19. Review of the evaluation note written on 6/6/19 revealed that the resident frequently asked to return to previous county but no documentation was found in the care plan that a transfer to another facility was being pursued. Review of the progress notes revealed that, on 7/12/19, the resident was accepted by another skilled nursing facility that was closer to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview, it was determined that the facility failed to ensure that the functionality of a wanderguard was checked on a regular basis. This was found to be evident for 2 out of 3 residents (Resident #33 and #74) reviewed for documentation of wanderguard presence and functionality. A wanderguard is an electronic device that is either worn by the resident or is attached to the resident's wheelchair that alerts staff when the resident approaches an alarmed exit. The findings include: 1) On 11/7/19, review of Resident #33's medical record revealed a diagnosis of dementia and a care plan addressing elopement risk. The resident also had a current order for a wanderguard to be in place at all times. The resident had been observed by surveyor ambulating without assistance on several occasions during the survey. On 11/7/19 at 11:16 AM, surveyor noted the presence of a wanderguard on the resident's ankle. On 11/7/19, review of the November treatment administration record (TAR) revealed documentation of the presence of the wanderguard, but no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to provide a physician ordered dietary supplement as ordered. This was found to be evident for 1 out of 3 residents (Resident #33) reviewed for nutrition/hydration. The findings include: On 11/7/19, review of Resident #33's medical record revealed that the resident was admitted to the facility in 2018 with diagnoses that included, but were not limited to, cancer, dementia and weight loss. On 3/13/19, the registered dietitian wrote a note that the Med Pass supplement would be discontinued due to poor acceptance. Further review of the medical record revealed that, on 6/5/19, the interdisciplinary team reviewed the resident due to a significant weight loss over the past 6 months. The registered dietitian's (RD) note revealed the following: .we feel it is time to try another supplement and see if [resident] will eat it. Magic cup once a day in the afternoon was suggested by the RN [registered nurse] unit mgr [manager] and writer agrees. If [resident] will eat this it will add 290 cal and 9 g…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to ensure pharmacist consults were addressed in a timely manner. This was found to be evident for one out of seven resident's (Resident #11) reviewed for unnecessary medications. The findings include: On 11/7/19, review of Resident #11's medical record revealed the resident had an order, in effect from 4/26/19 through 8/28/19, for Ativan 0.5 mg to be given once a day as needed. The order included the following special instructions: Only to be given prior to shower on shower days. Ativan is a medication used to relieve anxiety. Further review of the medical record revealed that the pharmacist completed a Drug Regimen Review on 4/26/19 and made the following recommendation: Resident recently had Ativan 0.5 mg added PRN [as needed] prior to shower days. The order is currently open-ended. Per the Mega Rule, please consider adding a stop date of 14 days at this time and then have the provider re-evaluate if continued use is necessary. A duration can then be put on the PRN order after the original 14…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interviews, it was determined that the facility staff failed to ensure that a resident's medication regimen was free from unnecessary medication by failing to ensure that a psychotropic medication prescribed as needed was limited to 14 days or had a specific duration with rationale for an extended time period documented in the medical record. This was evident for 1 (#222) of 1 residents reviewed for Hospice and end of life. The findings include: On 11/8/19 at 11:28 AM, a review of Resident #222's medical record was conducted. Review of Resident #222's November 2019 MAR (medication administration record) revealed a 10/28/19 order for Lorazepam (Ativan) (anxiolytic medication) by mouth twice a day, PRN (as needed) for anxiety. The order had no discontinuation/end date, was not limited to 14 days duration, and had no documented rationale for continuing the order beyond 14 days. The Director of Nurses was made aware of this finding on 11/8/19 at 12:50 PM.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, it was determined the facility failed to properly store medications as evidenced by 1) failing to ensure that blood glucose strip containers were dated when opened, and, 2) failing to ensure that medication was properly labeled and dated. This was evident in 1 medication room observed and 1 of 2 medication carts observed. The findings include: 2) On 11/6/19 a 9:15 AM, accompanied by the Unit Manager, Staff # 2, an observation of Unit 2's medication room revealed 2 open bottles of Evencare 50 count blood glucose strips that were not labeled with the date they were opened. Per the manufacturer, when the bottle is opened, the date opened should be recorded on the bottle and any remaining test strips should be discarded after 6 months from date of opening. 2) Review of a medication cart on Unit 2 revealed a small paper box with a manufacturer's label of Lantaprost 0.0005 % ophthalmic solution that had a pharmacy label with Resident #55's name. Inside the box was a small clear plastic bottle with a green lid that did not have any labels on it. The bottle was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, record review, and staff interview, it was determined that the facility failed to have a process in place to ensure residents received routine dental care when concerns were identified. This was evident for 1 (#57) of 3 residents reviewed for dental concerns. The findings include: On 11/4/19 at 11:50 AM, an observation of Resident #57 revealed teeth that were worn down to the gum on the lower gum. The resident was noted to have foul smelling breath. An interview with the resident on 11/4/19 at 11:50 AM, revealed that theyhad been trying to see the dentist since admission and had not heard back from staff. A record review on 11/05/19 at 1:15 PM, revealed a progress note dated 9/21/19, written by Unit Manager (UM) #3, which revealed that the resident was edentulous, meaning the resident had no teeth. Further review of the record revealed that the physician notes, dated 11/10/18 through 9/6/19, had not addressed dental issues. During an interview with Licensed Practical Nurse (LPN) #13 on 11/05/19 at 2:25 PM, she stated that, if a resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on family interview, medical record review and staff interview, it was determined the facility failed to keep complete and accurate medical records by failing to accurately document a resident's dental status. This was evident for 1 (#71) of 1 residents reviewed for dental. The findings include: On 11/5/19 at 10:14 AM, an observation of Resident #71 revealed the resident did not have any teeth. At that time, in an interview, Resident #71 stated that he/she did not currently have any teeth. Resident #71 stated that they were in the process of getting dentures but stuck here now and indicated that the Unit Manager was aware they did not have any teeth. Review of Resident #71's admission Observation Report, dated 10/10/19, revealed documentation that Resident #71 had full dentures, which was inaccurate. The Director of Nurses was made aware of these findings on 11/8/19 at 12:15 PM.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-11-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of daily staffing records, and staff interview, it was determined that the facility failed to post the total number and actual hours worked by categories of Registered nurses (RN), Licensed practical nurses(LPN), and Certified geriatric nurse aides (GNA) per shift and failed to have the staff data available in an accurate clear and readable format. The findings include. Observations of the facility's staffing boards on 11/4, 11/5 and 11/6/19 revealed that the facility did not display the actual hours worked by the staff to meet this regulatory requirement. The staffing boards on the 2 (2nd and 3rd floor) nursing units did not readily identify registered nurses or licensed practical nurses, and did not show actual hours worked. On 11/6/19 at 3:28 PM, observaion revealed that the shift was listed as the 6 AM to 2 PM shift and the posting indicated the names of two nurses, but did not distinguish between RN and LPN, and one nurse was listed as working 16 hours and the other nurse was listed as working 12 hours for the shift. An Interview was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to FUNDAMENTAL HEALTHCARE — 66 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.4-0.4 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 4 of 52.2+1.8 vs chain
Quality measures 2 of 53.4-1.4 vs chain
The other 65 homes this chain runs (chain average 2.4★, per CMS)
1 of 5Avir at MemorialDenison, TX 1 of 5Bennettsville Health And Rehabilitation CenterBennettsville, SC 1 of 5Calhoun Convalescent CenterSaint Matthews, SC 1 of 5Corinth Rehabilitation Suites on the ParkwayCorinth, TX 1 of 5Forest Haven Nursing And Rehabilitation CtrCatonsville, MD 1 of 5Julia Manor Nursing And Rehabilitation CenterHagerstown, MD 1 of 5Lake Emory Post Acute CareInman, SC 1 of 5Magnolia Manor - GreenwoodGreenwood, SC 1 of 5Magnolia Manor - InmanInman, SC 1 of 5Magnolia Manor - Rock HillRock Hill, SC 1 of 5Northampton Manor Nursing And Rehabilitation CenteFrederick, MD 1 of 5Oakbrook Health And Rehabilitation CenterSummerville, SC 1 of 5Oakland Nursing & Rehabilitation CenterOakland, MD 1 of 5Physical Rehabilitation And Wellness Center Of SpaSpartanburg, SC 1 of 5Riverside Health and RehabCharleston, SC 1 of 5San Gabriel Rehabilitation and Care CenterRound Rock, TX 1 of 5Springdale Healthcare CenterCamden, SC 2 of 5Berlin Nursing And Rehabilitation CenterBerlin, MD 2 of 5Bremond Nursing and Rehabilitation CenterBremond, TX 2 of 5Fairfield Nursing & Rehabilitation CenterCrownsville, MD 2 of 5Faith Healthcare CenterFlorence, SC 2 of 5Falcon Ridge RehabilitationHutto, TX 2 of 5Hillside Heights Rehabilitation SuitesAmarillo, TX 2 of 5Horizon Health And Rehabilitation CenterLas Vegas, NV 2 of 5Lancaster Health and RehabilitationLancaster, SC 2 of 5Las Ventanas De SocorroSocorro, TX 2 of 5Magnolia Manor - GreenvilleGreenville, SC 2 of 5Midlands Health & Rehabilitation CenterColumbia, SC 2 of 5Mira Vista CourtFort Worth, TX 2 of 5North Las Vegas Care CenterNorth las Vegas, NV 2 of 5Pavilion at Glacier ValleySlinger, WI 2 of 5Sandy Lake Rehabilitation And Care CenterCoppell, TX 2 of 5Southpointe Healthcare and RehabilitationGreenville, SC 2 of 5Spanish Hills Wellness SuitesLas Vegas, NV 2 of 5Terra Bella Health and Wellness SuitesHouston, TX 2 of 5The Pavilion At CreekwoodMansfield, TX 2 of 5Villa Rosa Nursing And Rehabilitation, LLCMitchellville, MD 3 of 5Bridgecrest Rehabilitation SuitesHouston, TX 3 of 5Crimson Heights Health & WellnessHumble, TX 3 of 5Devlin Manor Nursing And Rehabilitation CenterCumberland, MD

Showing 40 of 65; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MARYLAND LONG TERM CARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/18/2016
SCHRIVER, MARYIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 01/02/2017

CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
-14.5%
Operating marginrevenue minus expenses
$358K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 13%Other / private 9%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $358K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$376per resident / day
operating cost
$11,427per month
≈ monthly operating cost
$328per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215240. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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