Quarters At Des Peres, The
13230 Manchester Road, Des Peres, MO 63131 · For profit - Corporation · 147 certified beds · (314) 821-2886 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0568, F0569)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (85) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $334,933 in federal fines (most recent 2025-08-29)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (69%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.8% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.2% | 5.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 55.7% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.8% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.6% | 25.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 53.2% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.8% | 4.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 26.5% | 17.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.9% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 43.5% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 37.9% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.0% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.17 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.61 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 242 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 62% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.4%CMS range 43.5–58.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 7.6–12.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 30.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 28.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 87.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 88.6% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 84.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.9%CMS range 6.3–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 147 beds and averages 120.3 residents a day — about 82% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.76 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.42 hrs/resident/day on weekends vs 4.29 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.75 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 69% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
85 citations, most serious first. The 22 most serious are shown; the remaining 63 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to keep the second floor unit with functioning, alarmed doors for one of three second floor stairwell doors. Observation on 1/9/24 at 10:40 A.M. and 1/10/24 at 8:00 A.M., showed the second floor door to the stairwell, adjacent to room [ROOM NUMBER], alarmed at the nurse's station with the same sound as the call light system. The door was also equipped with a local alarm, but the local alarm did not function when the door was opened. The door's delayed-egress function did not operate, and the door opened immediately when pushed. Observation on 1/9/24 at 11:05 A.M. and 1/10/24 at 8:00 A.M., showed the door at the bottom of the stairwell also alarmed at a nurse's station with the same sound as a call light, and had no functioning local alarm at the door. The door's delayed-egress function did not activate and the door opened immediately when pushed. Not all second floor staff interviewed were aware of the call light code which indicated an exit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide acceptable nursing services by failing to report the results of an immediate (STAT) x-ray for one resident (Resident #5) who had complaints of shortness of breath (SOB). Two days after the x-ray, the resident requested to go to the hospital, the hospital found a large pleural effusion (condition where excess fluid accumulates in the pleural space, the thin membrane that separates the lungs from the chest wall) and a chest tube (drains access fluid) had to be placed. Additionally, the facility failed to administer intravenous (IV, method of administering fluids, medications, or nutrients directly into the bloodstream through a needle or catheter inserted into a vein) medications as ordered for two residents (Resident #3 and Resident #12). The census was 127.Review of the facility's Change of Condition policy, last reviewed 2/6/25, showed: -Policy: The attending physician/physician extender (Physicians, Nurse Practitioners, & Physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident was free from additional harm after experiencing an unwitnessed fall. Staff transferred the resident back to his/her bed while the resident showed signs of injuries (Resident #8). The resident sustained fractures following the fall. In addition, the facility failed to transfer a resident (Resident #1) appropriately utilizing a mechanical lift. The sample size was 24. The census was 121. Review of the facility's Fall Management Policy, dated 2/28/23, showed: -Policy: To provide an environment that remains as free of accidents and hazards as possible. The Facility will complete a fall evaluation on Residents to determine who are at risk for falling and to develop appropriate interventions to provide supervision and assistive devices to prevent to minimize further falls and/or reduce injuries; -Definition: -A Fall is a sudden, uncontrolled, unintentional, downward displacement of the body to the ground or other object; -An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
See Event ID 0WE513. This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 9/18/24 and 10/31/24. Based on interview and record review, the facility failed to ensure staff followed their change in condition policy for two residents. The facility failed to report to the physician two residents' (Resident #50 and Resident #47) change of condition and failed to follow the speech therapy recommendations for a modified diet and 1:1 mealtime assistance for one resident (Resident #50) with dysphagia. Resident #50 was hospitalized . Resident #47 complained of nausea and vomiting and staff administered medication to stop the nausea and vomiting, but failed to notify the resident's physician and failed to provide on-going assessments and monitoring of the resident. The next day, the resident said he/she was still having nausea and vomiting and the medication did not help. He/She was transferred to the hospital and was admitted with diagnoses that included nausea and vomiting. Four residents were sampled for change in condition and problems were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-10-31 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
See Event ID 0WE512. Based on observation, interview and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living, including toileting and incontinence care, received the necessary services to maintain good personal hygiene. This affected four out of four residents who were incontinent of bowel and/or bladder (Resident #33, #34, #45 and #46) when staff failed to provide incontinence care in a timely manner. Two additional residents (Residents #43 and #44) said staff frequently did not check them for incontinence every two hours and failed to answer their call lights timely when they needed to be changed. They were left wet for extended periods of time. The facility also failed to provide fresh ice water to three residents (Resident #31, #46 and #45). The census was 118.
- Actual harm · Hcited before2024-10-31 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
See Event ID 0WE512. This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 9/18/24. Based on interview and record review, the facility failed to ensure staff were readily available to respond to residents' needs as evidenced by not answering call lights timely. One resident, with a history of bypass surgeries (Resident #24) was having chest pains, turned on his/her call light and when staff did not respond in 10 minutes the resident called 911. Emergency Medical Services (EMS) responded but could not find facility staff until they found one staff member curled up on the couch asleep. The resident was admitted to the hospital with atrial fibrillation (a-fib, abnormal heart rhythm characterized by a rapid and irregular heartbeat). Another resident (Resident #25) was returning from the hospital with EMS at the same time that Resident #24 was having chest pains and that EMS crew could not find staff readily available. In addition, another resident's hospital Emergency Department (ED) report showed the resident called 911 and said staff had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-10-31 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
See Event ID 0WE512. Based on observation, interview and record review, the facility failed to provide sufficient nursing staff to ensure residents received prompt and adequate care. This affected four out of four residents who were incontinent of bowel and/or bladder (Residents #33, #34, #45 and #46), when staff failed to provide incontinence care in a timely manner. Three additional residents (Residents #31, #43 and #44) said staff do not check on them every two hours, leaving them wet for extended periods of time, and it can take hours for staff to answer call lights. In addition, one resident, with a history of bypass surgeries (Resident #24) contacted Emergency Medical Services (EMS) with chest pains after he/she used his/her call light and staff did not respond in 10 minutes. When EMS responded, they were unable to find facility staff, until they found one staff member curled up on the couch asleep. Another resident (Resident #25) returned from the hospital with EMS at the same time Resident #25 was having chest pains and that EMS crew also could not find staff readily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2024-09-18 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from neglect. Facility staff failed to provide prompt and adequate incontinence care. Four out of four sampled residents, who were incontinent of bowel and/or bladder (Residents #33, #34, #45 and #46), were observed with two incontinence briefs on, both of which were saturated and with strong odors of urine and feces. Three residents (Residents #31, #43 and #44) said staff do not check on them every two hours, leaving them wet for extended periods of time, and it can take several hours for staff to answer call lights. Additionally, facility staff neglected to respond to a call light for one resident, with a history of bypass surgeries (Resident #24) who was having chest pains, turned on his/her call light and when staff did not respond in 10 minutes the resident called 911. Emergency Medical Services (EMS) responded but could not find facility staff until they found one staff member curled up on the couch asleep.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-09-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living, including toileting and incontinence care, received the necessary services to maintain good personal hygiene. This affected four out of four residents who were incontinent of bowel and/or bladder (Resident #33, #34, #45 and #46) when staff failed to provide incontinence care in a timely manner. Two additional residents (Residents #43 and #44) said staff frequently did not check them for incontinence every two hours and failed to answer their call lights timely when they needed to be changed. They were left wet for extended periods of time. The facility also failed to provide fresh ice water to three residents (Resident #31, #46 and #45). The census was 118. Review of the facility's Incontinent Care Policy, dated 7/21/22, showed: -Policy: The facility will provide incontinent care as directed in the plan of care. Incontinent care will include a skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-09-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy by failing to ensure residents received care consistent with professional standards. Staff failed to follow physician orders and perform wound treatments for three of three residents sampled (Residents #10, #8 and #1). The facility also failed to assess a resident at the time of admission for one of three sampled residents (Resident #18). The census is 129. Review of the facility Wound Management policy, last reviewed on 11/15/22, showed: -Policy: To promote wound healing of various types of wounds, the facility will provide evidence-based treatments in accordance with current standards of practice and physician orders; -Procedure: Wound Management: -Wound treatment will be provided in accordance with physician's orders: Cleansing method, type of dressing and frequency of dressing change; -Charge Nurse will notify physician in the absence of treatment orders; -Wound dressings will be applied in accordance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-09-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient nursing staff to ensure residents received prompt and adequate care. This affected four out of four residents who were incontinent of bowel and/or bladder (Residents #33, #34, #45 and #46), when staff failed to provide incontinence care in a timely manner. Three additional residents (Residents #31, #43 and #44) said staff do not check on them every two hours, leaving them wet for extended periods of time, and it can take hours for staff to answer call lights. In addition, one resident, with a history of bypass surgeries (Resident #24) contacted Emergency Medical Services (EMS) with chest pains after he/she used his/her call light and staff did not respond in 10 minutes. When EMS responded, they were unable to find facility staff, until they found one staff member curled up on the couch asleep. Another resident (Resident #25) returned from the hospital with EMS at the same time Resident #25 was having chest pains and that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to uphold a resident's right to a dignified existence when staff left a bag of briefs soiled with bowel movement (BM) on the resident's nightstand, approximately one foot from the head of the resident's bed for an extended amount of time (Resident #89). The resident reported having a fear of retaliation from the facility. In addition, staff left a soiled towel on the floor of the resident's room and failed to remove a trash can smeared with BM from the resident's room. The sample size was 18. The census was 107. Review of the facility's Resident Rights policy, dated 4/26/23, showed: -Policy: The facility shall treat residents with kindness, respect and dignity and ensure Resident Rights are being followed. The Resident/Resident Representative will be informed on their rights upon admission; -Procedures: -Employees will receive education and training on resident rights upon hire and annually; -The Administrator/designee will process concerns with resident rights; -Resident Rights: -Exercise rights;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Deficiency Text Not Available
- Potential for harm · Dcited before2026-05-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure services were provided to prevent pressure ulcers (skin and tissue damage caused by prolonged, unrelieved pressure on the skin) for one resident (Resident #3). Staff failed to provide ordered treatment to the resident's sacral wound after an incontinent episode, leaving the wound exposed to air and failed to complete ordered daily wound care to the resident's right ankle pressure ulcer for three days while documenting the treatment as completed on the Treatment Administration Record (TAR). The sample size was seven. The census was 122.Review of the facility's Wound Management Policy, revised 11/15/22, showed:Policy: To promote Wound healing of various types of Wounds, the Facility will provide Evidence-Based Treatments in accordance with current Standards of Practice and Physician Orders; Procedure: Wound Management: -Wound Treatment will be provided in accordance with Physician's Order; -Cleansing Method; -Type of Dressing; -Frequency of Dressing Change. Charge Nurse will Notify Physician in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide pharmaceutical services by not providing multiple prescribed blood pressure and diabetic medications to a resident who was newly admitted for 3 days. (Resident #4). The sample was 13. The census was 129. Review of the facility's Physician Order Policy, last reviewed 9/28/22, included:-Policy: To provide guidance and ensure Physician Orders are transcribed and implemented inaccordance with Professional Standards, State and Federal Guidelines.-Responsibility: Licensed Nurses, Nursing Administration, and Director of Nursing (DON).-Procedure: Medications will be ordered from the Pharmacy to ensure prompt delivery. Medications available from the Emergency Drug Supply (E-Kit) or Automatic Dispensing Unit (ADU) shall be utilized for the first dose until a supply arrives from Pharmacy, if available. Review of the resident's medical record showed:-admission Friday 5/15/26;-Discharge 5/26/26;-Diagnoses include sacral insufficiency fracture (type of stress fracture that occurs when normal, everyday pressure is applied to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-23 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the responsible party for one resident (Resident #4) following a change in condition, in which the resident fell out of bed, sustained an injury, and was sent to the hospital for an evaluation. The sample size was 11. The census was 123.Review of the facility's Notification of a Change in Condition Policy, revised 2/6/25, showed:Policy: The Attending Physician/Physician Extender (Nurse Practitioner, Physician Assistant, or Clinical Nurse Specialist) and the Resident Representative will be notified of a Change in a Resident's Condition, according to Standards of Practice and Federal and/or State Regulations. Responsibility: All Licensed Nursing Personnel, Nursing Administration, & Director of Nursing. Procedure:-Guideline for Notification of Physician/Resident Representative (not all inclusive): -Significant Change in Medical or Cognitive baseline; -Accident/Incident; -Abnormal Laboratory Results in conjunction with a change in condition;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure services were provided in accordance with professional standards of practice by failing to document one resident's (Resident #2) insulin administration and blood glucose monitoring on the Medication Administration Record (MAR) and Treatment Administration Record (TAR). The sample size was 11. The census was 123.Review of the facility's Notification of a Change in Condition Policy, revised 2/6/25, showed:Policy: The Attending Physician/Physician Extender (Nurse Practitioner, Physician Assistant, or Clinical Nurse Specialist) and the Resident Representative will be notified of a Change in a Resident's Condition, according to Standards of Practice and Federal and/or State Regulations. Responsibility: All Licensed Nursing Personnel, Nursing Administration, & Director of Nursing. Procedure:-Guideline for Notification of Physician/Resident Representative (not all inclusive): -Significant Change in Medical or Cognitive baseline; -Accident/Incident; -Abnormal Laboratory Results in conjunction with a change in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 53 opportunities observed, 7 errors occurred resulting in a 13.2% error rate (Residents #21 and #22). The census was 124. Review of the facility's Medication Administration - General Guidelines policy, dated 12/2017, showed: -Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Personnel authorized to administer medications do so only after they have been properly oriented to the facility's medication distribution system (procurement, storage, handling, and administration). The facility has sufficient staff and a medication distribution system to ensure safe administration of medications without unnecessary interruptions.-Five Rights: Right resident, right drug, right dose, right route, and right time, are applied for each medication being administered. A triple check of these five…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-29 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure nursing staff documented the reason for residents' transfer or discharge in the medical record. The facility failed to record the medically justified reason for 3 residents who were transported to the hospital after a change in condition (Residents #4, #1, and #10). The sample was 20. The census was 127. Review of the facility's Discharge and Transfer-Involuntary policy, last reviewed 10/7/21, showed:-Policy: Transfer and discharge includes movement of a resident to a bed outside of the facility whether that bed is in the same physical plant or not. Transfer and discharge does not refer to movement of a resident to a bed within the same certified facility. The facility must permit each resident to remain in the facility and not transfer or discharge the resident from the facility unless specific criteria, as outlined below, are met;-Procedure: -1. The facility reserves the right to transfer a resident deemed acutely ill by the physician to a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-29 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy for four sampled residents who received dialysis (the process of filtering the blood for individuals with kidney failure). Resident #18 had an inconsistent order for dialysis days, with the order showing Monday, Wednesday and Friday and the resident received dialysis on Tuesday, Thursday and Saturday, and the care plan did not list the scheduled chair time and location for dialysis treatment. Additionally, the facility failed to contact and document the notification to the physician and resident representative (RR) when his/her dialysis treatment ended early. Resident #2 did not have physician orders that included the location for the dialysis services and the scheduled dialysis chair time and failed to ensure the dialysis services had been addressed on the resident's individual care plan. The facility failed to complete the dialysis communication forms (vital signs taken prior to dialysis treatment and vital signs taken after treatment with communications from the dialysis clinic) for each treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately assess resident falls by ensuring residents received treatment and care in accordance with acceptable standards of practice when the facility failed to accurately complete a post (after) fall 72 hour monitoring report (neurological (neuro) evaluation - pulse (P), respiration (R), and blood pressure (BP) measurements; assessment of pupil size and reactivity; and equality of hand grip strength) if the fall was unwitnessed or if the resident had an incident hitting their head for one resident (Resident #10). The facility failed to complete incident follow up documentation (IFU) for 72-hours. The facility also failed to update the resident's care plan timely. The facility failed to offer as needed (PRN) pain medications post fall. The facility also failed to ensure x-rays were completed for the resident's right extremities in accordance with physician's orders. The facility failed to document the resident's transfer to the hospital for further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-03 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled and stored in accordance with acceptable standards of practice. The facility identified eight medication carts and four medication rooms. Four of the eight carts and two of the four medication rooms were checked for medication storage. Issues were found in one of the medication rooms, and on two medication carts. The census was 121. Review of the facility's Storage of Medications policy, revised 11/2018, showed: -Policy: Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications; -When the original seal of a manufacturer's container or vial is initially broken, it is recommended that a nurse write the date opened on the medication container or vial; -The nurse will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 63 citations
- Potential for harm · Ecited before2025-06-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store food in accordance with professional standards for food service safety by failing to date and cover food. In addition, the facility also failed to discard outdated food and failed to ensure kitchen equipment was kept clean during four of five days of observation. These deficient practices had the potential to affect all residents who consumed food from the facility's kitchen. The sample was 24. The census was 121. 1. Observation of the kitchen on 5/28/25 at 10:12 A.M., 5/29/25 at 3:45 P.M., 5/30/25 at 3:29 P.M., and 6/3/25 at 11:45 A.M., showed: -Dry storage room: -A container of dry grits, with a best by date of 8/12/24; -A package of tortillas opened and exposed to air; -Two boxes of angel food cake mixes, both with expiration dates of 2/14/24; -A box of lasagna pasta noodles opened and without a date; -Walk in freezer: -A bag of French toast tied in a knot at the end, without a date; -A bag of hamburger patties tied in a knot at the end, without a date; -An opened box of turkey sausage patties exposed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection prevention and control program when staff failed to change gloves, wash or sanitize hands and wear gowns during care for residents on enhanced barrier precautions (EBP, precautions for use during high-contact resident care activities for residents infected with a multidrug-resistant organism (MDRO, microorganisms that are resistant to one or more classes of antimicrobial agents) for four residents (Residents #105, #66, #47 and #1). In addition, the staff failed to disinfect the accucheck machine (used to test blood sugar) properly for one resident (Resident #47). Furthermore, staff placed unbagged dirty linens and briefs on the floor during care of two residents (Residents #105 and #66). Moreover, the facility failed to ensure newly hired employees completed the 2-step Mantoux tuberculin skin test (TST), used to test for latent tuberculosis (TB) infection, as required for 9 out of 10 employees residents sampled. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable nursing practice when staff left medication in one resident's room. (Resident #105). In addition, an inhaler was observed at the bedside table of a resident who did not have a physician order for self-administration or for medications to be left at the bedside. (Resident #62) . The sample was 24. The census was 121. Review of the facility's Self-Administration of Medications policy, dated 12/17, showed: -Policy: In order to maintain the residents' high level of independence, residents who desire to self-administer medications are permitted to do so if the facility's interdisciplinary team has determined that the practice would be safe for the resident and other residents of the facility and there is a prescriber's order to self-administer. -For those residents who self-administer, the interdisciplinary team verifies the resident's ability to self-administer medications by means of a skill assessment conducted on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure third party liability (TPL) forms were followed up on for the final accounting within 30 days for residents who expired. This affected two of two sampled residents who expired and had money in their resident trust account. (Residents #267 and #268). The census was 121. 1. Review of Resident #267's resident trust fund account, showed: -Resident expired on [DATE]; -A balance of $8297.87; -TPL completed and mailed [DATE]. 2. Review of Resident #268's resident trust fund account, showed: -Resident expired on [DATE]; -A balance of $2798.79; -TPL completed and undated time of mailing. 3. During an interview on [DATE] at 2:30 P.M., the Regional Business Office Manager and the Business Office Manager said they just sent the TPL letters for both residents on [DATE]. They were aware the letters were required to be sent within 30 days of a residents' death. The Business Office employee, who was responsible for sending out the letters, was terminated last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide care consistent with professional standards of practice when the facility failed to perform/document post-fall neurological assessment (an assessment that checks the resident's mental status, level of consciousness, pupil reaction, motor (movement) response to stimulation, and sensation) and complete post fall assessments per policy for one resident (Resident #105). The sample was 24. The census was 121. Review of the facility's Fall Management policy, date 2/28/23, showed: -An un-witnessed fall occurs when a resident is found on the floor and resident/employee is unaware how he/she got there; -Prior to moving the resident, the charge nurse will evaluate for injury; -Complete neurological evaluation post-fall on residents with potential head injury or unwitnessed fall; -Implement Post-Fall Evaluation/Documentation, all shift evaluation/documentation X72 Hours. -Potential Head Injury: charge nurse shall complete a neurological evaluation per instructions on resident's post-fall with potential head…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide care consistent with professional standards of practice, when staff failed to timely administer or document treatment orders and failed to document a description of the wounds on admission for one resident. (Resident #215). The sample was 24. The census was 121. Review of the facility's Wound Management Policy, dated 11/15/22, showed: Policy: To promote wound healing of various types of wounds, the facility will provide evidence-based treatments in accordance with current standards of practice and physician orders; -Charge nurse will notify physician in the absence of treatment orders; -Wound characteristics/documentation: -Location of the wound pressure injury & stage; -Size (Shape, Depth, Tunneling and/or Undermining). Volume & Exudate (drainage) characteristics; -Pain evaluation; -Presence of infection/bioburden. -Condition of the wound bed & wound edges. condition of the peri-wound (area around the wound); -Treatments will be documented on the Treatment Administration Record (TAR). Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy for dialysis (a procedure that cleanses the blood of its impurities) when staff failed to obtain a physician order for dialysis and failed to document assessments for two residents (Residents #32 and #217) and failed to ensure the blood pressure was not obtained in the same arm as the dialysis access site (e.g. arteriovenous (AV, a surgically created connection between an artery and a vein, for dialysis shunt or graft (a synthetic tube used to create the connection)) for one resident (Resident #27). The facility identified 24 residents who received dialysis services, four residents were sampled, and issues were found with three. The sample was 24. The census was 121. Review of the facility's undated Hemodialysis policy, showed: -Policy: this facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and procedure for the monthly drug regimen review by failing to ensure the physician or designee responded to the pharmacy recommendation timely for two of five residents sampled for medication review (Residents #35 and #62). The sample was 24. The facility census was 121. Review of the facility's Medication Regimen Review, revised 8/17, showed: -Policy: The pharmacist performs a comprehensive review of each resident's medical record at least monthly. The medication regimen review (MRR) is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. The MRR includes review of the medical record in order to prevent, identify, report, and resolve medication-related problems, medication errors, or other irregularities. While conducting the MRR the pharmacist may also collaborate with members of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-03 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was administered Triumeq (Abacavir-Dolutegravir-Lamivudine, a prescription medication used to treat human immunodeficiency virus (HIV, a virus that attacks the body's immune system)) as ordered (Resident #105). In addition, the facility failed to ensure the prescribing Infectious Disease (ID) physician was notified timely when the medication was not available. The facility failed to have a process in place to follow up timely on prior authorizations resulting in the resident missing multiple doses. The sample was 24. The census was 121. Review of the facility's Medication Administration - Prep and General Guidelines policy, dated 12/17, showed: -If a dose of regularly scheduled medication is withheld, refused, not available, or given at a time other than the scheduled time (e.g., the resident is not in the facility at scheduled dose time, or a starter dose of antibiotic is needed), the space provided on the front of the Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-03 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation,interview and record review, the facility failed to follow the puree recipes for four of the five purees foods observed. This deficient practice had the potential to effect two residents who consumed pureed meals. The sample was 24. The census was 121. 1. Observation on 6/2/25 at 10:15 A.M., showed [NAME] CC prepared pureed peas. He/She added an unmeasured amount of peas into the blender. He/She placed one slice of bread into the blender. He/She then poured an unmeasured amount of broth into the blender and pureed the items for approximately 15 seconds. He/She stopped the blender, removed the lid and placed another half slice of bread into the blender and blended the items for an additional 20 seconds. The puree was thin in consistency. [NAME] CC did not consult the recipe book during the preparation. Review of the pureed green peas recipe, showed the following for ten servings: -Prepare according to regular recipe; -Measure desired number of servings into food processor. Blend until smooth. Add water if product needs thinning. Add commercial thickener if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-24 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY See Event ID 0WE513. Based on interview and record review, the facility failed to ensure staff followed the change of condition policy for one resident (Resident #50) when staff failed to ensure the resident's physician was aware of the resident's change of condition identified on 12/13/24. The resident was transported to the hospital for assessment and treatment when the physician was notified on 12/15/24 after the resident was found unresponsive and with slow shallow breaths. Four residents were sampled for change in condition. The census was 116. Review of the facility's Notification Of A Change In Condition policy, revised on 4/26/23, showed: -Policy: The Attending Physician/Physician Extender (Nurse Practitioner, Physician Assistant, or Clinical Nurse Specialist) and the Resident Representative will be notified of a Change in a Resident's Condition, per Standards of Practice and Federal and/or State Regulations; -Responsibility: All Licensed Nursing Personnel, Nursing Administration, and Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY See Event ID 0WE513. Based on interview and record review, the facility failed to provide services that meet professional standards of clinical practice. On the day shift (7:00 A.M.-3:00 P.M.) of 12/15/24, on [NAME] Hall, the facility failed to ensure a Licensed Practical Nurse (LPN) or a Registered Nurse (RN) was available to administer medications and gastrostomy (g-tube) flushes, provide treatments, complete assessments, and/or monitoring of residents as ordered and the Director of Nursing (DON), who arrived at the facility between 3:00 P.M. and 4:00 P.M. on 12/15/24, falsely documented he/she administered medications and g-tube flushes, completed treatments and assessments and/or monitoring of residents from 7:00 A.M. through 3:00 P.M. Forty-one residents resided on [NAME] hall. Fifteen were sampled and problems were identified with all 15 (Residents #6, #14, #34, #43, #44, #50, #56, #57, #58, #59, #60, #61, #62, #6, and #64). In addition, LPN FF and/or Certified Medication Technician (CMT) GG obtained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-24 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY See Event ID 0WE513. This deficiency is uncorrected. For previous examples, refer to the Statement of Deficiencies dated 10/31/24. Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 32 opportunities observed, 10 errors occurred resulting in a 31.25% error rate (Residents #53, 54, 51, and 52). The census was 116. Review of the facility's Medication Administration - General Guidelines policy, dated 12/2017, showed: -Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Personnel authorized to administer medications do so only after they have been properly oriented to the facility's medication distribution system (procurement, storage, handling, and administration). The facility has sufficient staff and a medication distribution system to ensure safe administration of medications without unnecessary interruptions. -Five Rights: Right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — the official record, unedited, may be distressing
See Event ID 0WE512. Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 30 opportunities observed, eight errors occurred resulting in a 26.66% error rate (Residents #41 and #42). The census was 118.
- Potential for harm · Ecited before2024-09-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide services that meet professional standards of clinical practice. On the day shift (7:00 A.M.-3:00 P.M.) of 12/15/24, on [NAME] Hall, the facility failed to ensure a Licensed Practical Nurse (LPN) or a Registered Nurse (RN) was available to administer medications and gastrostomy (g-tube) flushes, provide treatments, complete assessments, and/or monitoring of residents as ordered and the Director of Nursing (DON), who arrived at the facility between 3:00 P.M. and 4:00 P.M. on 12/15/24, falsely documented he/she administered medications and g-tube flushes, completed treatments and assessments and/or monitoring of residents from 7:00 A.M. through 3:00 P.M. Forty-one residents resided on [NAME] hall. Fifteen were sampled and problems were identified with all 15 (Residents #6, #14, #34, #43, #44, #50, #56, #57, #58, #59, #60, #61, #62, #6, and #64). In addition, LPN FF and/or Certified Medication Technician (CMT) GG obtained resident blood glucose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-18 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 30 opportunities observed, eight errors occurred resulting in a 26.66% error rate (Residents #41 and #42). The census was 118. Review of the facility's medication administration-Preparation and General Guidelines, revised August 2014, showed: -For residents able to swallow or who have difficulty swallowing tablets which can be appropriately crushed may be ground coarsely and mixed with appropriate vehicle (such as applesauce) so that the resident receives the entire dose ordered; Please consult with the product literature or Do Not Crush lists which the facility may have or with the pharmacist if there is a question about the medications to be crushed; -The need for crushing medications should be indicated on the resident's orders and the Administration Record (AR) so that all personnel administering medications are aware of this need and the consultant pharmacist can advise on safety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff followed the change of condition policy for one resident (Resident #50) when staff failed to ensure the resident's physician was aware of the resident's change of condition identified on 12/13/24. The resident was transported to the hospital for assessment and treatment when the physician was notified on 12/15/24 after the resident was found unresponsive and with slow shallow breaths. Four residents were sampled for change in condition. The census was 116. Review of the facility's Notification Of A Change In Condition policy, revised on 4/26/23, showed: -Policy: The Attending Physician/Physician Extender (Nurse Practitioner, Physician Assistant, or Clinical Nurse Specialist) and the Resident Representative will be notified of a Change in a Resident's Condition, per Standards of Practice and Federal and/or State Regulations; -Responsibility: All Licensed Nursing Personnel, Nursing Administration, and Director of Nursing; -Procedure: -1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain air temperature at the preference of Resident #6 in his/her room and failed to maintain a properly functioning thermostat in the same resident's room. He/She complained about the cold room temperature. Per the resident, the cold temperature caused him/her to not get enough sleep. This had the potential to affect Resident #6 and Resident #19. The census was 129. Review of the facility's Maintenance Supervisor job description, revised 05/2022, showed: -Essential functions of Maintenance Supervisor: -Report to the Administrator regarding the physical and structural conditions of the center and the status of work in progress; -Perform all assigned tasks in a professional manner to reflect the highest integrity of the Maintenance Department; -Coordinate the repair of equipment or recommend the replacement of or additions to equipment or center as necessary; -Schedule and supervise maintenance repair work, alterations, remodeling, minor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their written policy when staff did not permit one resident (Resident #2) to return to the facility after he/she had been transported to the hospital. The census was 129. Review of the facility's Discharge Transfer Involuntary policy, last reviewed 10/7/21, showed: Policy: -Transfer and discharge include movement of a resident to a bed outside of the facility whether that bed is in the same physical plant or not. The facility must permit each resident to remain in the facility and not transfer or discharge the resident from the facility unless specific criteria, as outlined below, are met. Responsibility: -All staff monitored by the Director of Nursing (DON) and Administrator; Procedure: -A written or telephone order is required from the attending physician for the discharge of a resident, except in emergency situations; -The Interdisciplinary team and the resident's physician must document in the resident's record when a resident is transferred or discharged ; -If transferred to another health care facility upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on interview and record review, the facility failed to ensure residents had complete, accurate, and individualized care plans to address the specific needs of one of three sampled residents (Resident #10). The census was 129. Review of the facility's Comprehensive Person-Centered Care Plan Policy and Procedure, reviewed [DATE], showed: -Policy: Each resident will have a person-centered plan of care to identify problems, needs, strengths, preferences and goals that identify how the interdisciplinary team will provide care; -Procedure: The comprehensive care plan shall be fully developed within 7 days after the completion of the admission Minimum Data Set (MDS). The interdisciplinary team, along with the resident and/or resident representative, will identify the resident problems, needs, strengths, life history, preferences, and goals. Review of Resident #10's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident care plans were revised timely. One resident returned from the hospital with a diagnosis of aspiration pneumonia (a type of lung infection that is due to material from the stomach or mouth entering the lungs) and aspiration precautions to be used during meals which had not been added to the care plan (Resident #5). In addition, the facility failed to add fall interventions to another resident's care plan (Resident #13). The census was 129. Review of the facility Fall Management policy, last reviewed on 2/28/23, showed: -Policy: To provide an environment that remains as free of accident hazards as possible. The facility will complete a Morse Fall Scale Evaluation on residents to determine who are at risk for falling and to develop appropriate interventions to provide supervision and assistive devices to prevent to minimize further falls and/or to reduce injuries; -Responsibility: Nursing Personnel, Nursing Administration,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff followed aspiration precautions for one resident with a recent diagnosis of aspiration pneumonia (a type of lung infection that is due to material from the stomach or mouth entering the lungs) (Resident #5). In addition, the facility failed to ensure one resident with a history of falls, had a mat on the floor on both sides of his/her bed, and failed to ensure staff kept the resident's bed in the lowest possible position when the resident was in bed and unattended (Resident #13). The census was 129. Review of the facility Fall Management policy, last reviewed on 2/28/23, showed: -Policy: To provide an environment that remains as free of accident hazards as possible. The facility will complete a Morse Fall Scale Evaluation on residents to determine who are at risk for falling and to develop appropriate interventions to provide supervision and assistive devices to prevent to minimize further falls and/or to reduce injuries;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-18 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on interview and record review, the facility failed to ensure residents were free from significant medication error after one resident (Resident #12) received two different blood thinner medications simultaneously. The sample size was three residents. The census was 129. Review of the facility's Physicians Orders Policy, reviewed 9/28/22, showed: -Policy: To provide guidance and ensure Physician Orders are transcribed and implemented in accordance with Professional Standards, State & Federal Guidelines; -Procedure: Physician orders will be transcribed to the appropriate administration record. Physician orders must be documented clearly in the medical record. Telephone/Verbal orders should be read back and verified with the prescriber. Review of Resident #12's admission Minimum Data Set (MDS), a federally mandated assessment instrument, completed by facility staff, dated 9/4/24, showed: -admission 9/4/24; -Able to make self understood; -Cognitively intact; -Diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents receiving dialysis (a treatment for kidney failure that rids the body of unwanted toxins, waste products, and excess fluids by filtering your blood) received their diets as ordered (Residents #5 and #17). The facility identified 14 residents that received in-house dialysis. Two were sampled and problems were found with both. The census was 129. Review of the Dietary Aide job description, revised 5/2022, showed: -Essential Functions of Dietary Aide: Prepare food trays for general and therapeutic diets. Prepare special diet foods as necessary. Review of the Certified Nursing Assistant (CNA) job description, revised on 1/2024, showed: -Essential Functions of CNA: Provides for activities of daily living (ADL) by assisting with serving meals and feeding residents as necessary. 1. Review of Resident #5's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/14/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain medical records that were complete and accurately documented, in accordance with accepted professional standards and practices, for one resident who had a change of condition on 8/6/24 and went to the hospital where he/she was admitted (Resident #2). The sample was 18. The census was 129. Review of the facility's Discharge Transfer - Involuntary Policy, last reviewed 10/7/21, showed: -Responsibility: All staff monitored by the Director of Nursing (DON) and Administrator; Procedure: -The Interdisciplinary team and the resident's physician must document in the resident record when a resident is transferred or discharged ; -Before a facility transfers a resident to a hospital or allows a resident to go on therapeutic leave, the nursing facility must provide written information to the resident and the resident's representative or legal representative that specifies the duration of the bed-hold policy and the facility's policies regarding bed-hold. Review of Resident #2's physician order sheet, showed: -Admit to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-06 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — the official record, unedited, may be distressing
See citation written at event ID # 8BCQ12. This deficiency is uncorrected. For previous examples, see the statement of deficiencies dated 1/17/24. Based on observation, interview and record review, the facility failed to promote and facilitate self-determination for residents who were dependent on staff for transfer assistance by failing to ensure residents were out of bed daily, in accordance with resident preferences. The facility also failed to provide showers/baths per resident preferences and failed to provide appropriate personal care items for residents. This affected three of 18 sampled residents (Resident #89, #36, and #71). The census was 107.
- Potential for harm · Ecited before2024-03-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
See citation written at event ID # 8BCQ12. Based on observation, interview and record review, the facility failed to provide a comfortable and homelike environment for residents when staff failed to ensure common areas and resident rooms were free from strong odors of urine that persisted throughout the survey process. The sample size was 18. The census was 107.
- Potential for harm · Ecited before2024-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
See citation written at event ID # 8BCQ12. This deficiency is uncorrected. For previous examples, see the statement of deficiencies dated 1/17/24. Based on observation, interview and record review, the facility failed to provide residents with the necessary services to maintain adequate personal hygiene for three residents observed with odors and dirty clothing (Resident #89, #36, and #71). The sample size was 18. The census was 107.
- Potential for harm · Dcited before2024-03-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
See citation written at event ID # 8BCQ12. Based on observation, interview and record review, the facility failed to uphold a resident's right to a dignified existence when staff left a bag of briefs soiled with bowel movement (BM) on the resident's nightstand, approximately one foot from the head of the resident's bed for an extended amount of time (Resident #89). The resident reported having a fear of retaliation from the facility. In addition, staff left a soiled towel on the floor of the resident's room and failed to remove a trash can smeared with BM from the resident's room. The sample size was 18. The census was 107.
- Potential for harm · Ecited before2024-01-17 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to promote and facilitate self-determination for residents who were dependent on staff for transfer assistance by failing to ensure residents were out of bed daily, in accordance with resident preferences. The facility also failed to provide showers/baths per resident preferences and failed to provide appropriate personal care items for residents. This affected six of 32 sampled residents (Residents #58, #89, #60, #75, #42 and #56). The census was 107. Review of the Resident Rights Policy, dated 4/26/23, showed: -The facility shall treat residents with kindness, respect, and dignity and ensure resident rights are being followed. The resident/resident representative will be informed on their rights upon admission; -Procedure: Upon admission to the facility the resident and/or resident representative will be informed of the residents' [NAME] of Rights; -Resident/resident representative will sign the residents' [NAME] of Rights Acknowledgement;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a comfortable and homelike environment for residents when staff failed to ensure common areas and resident rooms were free from strong odors of urine that persisted throughout the survey process. The sample size was 18. The census was 107. Review of the facility's undated Basic Cleaning Concepts policy, showed: -General Sanitizing: To make a surface or area clean by removing dirt, germs or unwanted substances; -Contamination: The presence of germs on hands or on a surface such as clothes, gowns, gloves, bedding, toys, surgical instruments, patient care equipment, dressing or other inanimate objects. Review of the facility's undated Hospital Clean policy, showed: -Hospital clean is a measure of cleanliness routinely maintained in care areas of the health care setting. Cleaning practices are periodically monitored and audited with feedback and education; -Waste is disposed of properly; -High touch surfaces in client/patient/resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individualized care plans to address specific needs of the residents for six of 32 sampled residents (Residents #49, #263, #12, #86, #75, and #9). The census was 107. Review of the facility's Comprehensive Person-Centered Care Plan Policy, dated 10/23/19, showed: -Policy: Each resident will have a person-centered plan of care to identify problems, needs, strengths, preferences, and goals that will identify how the interdisciplinary team will provide care; -Responsibility: Interdisciplinary Team Members; -Definitions: -Interdisciplinary: All disciplines will collaborate and develop a plan of care that meets the resident's needs, preferences and goals; -Comprehensive Person-Centered Care Plan: Contains services provided, preference, ability and goals for admission, desired outcomes and care level guidance; -Procedure; -The comprehensive person-centered care plan shall be fully developed within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide residents with the necessary services to maintain adequate personal hygiene for four residents (Residents #265, #89, #12 and #68) observed with long and dirty fingernails, unkempt facial hair, and soiled clothing. The sample size was 32. The census was 107. Review of the facility's Activities of Daily Living (ADL) Care Bathing policy, last reviewed 7/21/22, showed: -Policy: Nursing staff will assist in bathing residents, to promote cleanliness and dignity. The charge nurse will be made aware of residents who refuse bathing. Review of the facility's ADL Care Shaving policy, last reviewed 7/21/22, showed: -Policy: The facility will provide aid with shaving as directed in the plan of care. ADL care will include shaving to promote cleanliness and preserve dignity. Review of the facility's Nail Care policy, last reviewed 7/21/22, showed: -Policy: The purpose of nail care is to clean the nail bed, trim nails, & prevent infection; -Key…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-17 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure side rails were accurately assessed as a necessary device prior to installation and use. The facility also failed to document usage in the resident's care plan for four of 32 sampled residents (Resident #12, #86, #75 and #9). The census was 107. Review of the facility's Physical Restraint policy, dated 7/26/23, showed: -Policy: Physical restraints are not to be used to limit resident mobility for the convenience of staff and must comply with life safety requirements. If a resident's behavior is such that it may result in injury to the resident or others and any form of physical restraints is utilized, it should be in conjunction with treatment procedures designed to modify the behavioral problems for which the resident is restrained, or as a last resort, after failure of attempted therapy; -Definitions: -Physical Restraint: Any manual method, physical method, or mechanical device, material or equipment attached to or adjacent to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication error rate of less than five percent. Out of 37 opportunities, five errors occurred, resulting in a 13.51% error rate (Residents #60, #47, #28, and #266). The census was 107. Review of the facility's Medication Administration-Preparation and General Guidelines policy, dated revised August 2014, showed: -Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Personnel authorized to administer medications do so only after they have been properly oriented to the facility's medication distribution system (procurement, storage, handling and administration). - Right resident, right drug, right dose, right route and right time, are applied for each medication being administered. A triple check of these 5 rights is recommended at three steps in the process of preparation of a medication for administration: (I) when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store medication and medical equipment in accordance with professional principles, including abiding by the expiration date on wound and ostomy (surgery that creates an opening from an area inside the body to outside the body) care supplies. Concerns were found in two of five medication rooms and in one of five treatment carts in the facility. The sample size was 32. The facility census was 107. Review of the facility's Storage of Medications policy, dated 11/2018, showed the following, under the Expiration Dating (Beyond-use dating) section: -Expiration dates (Beyond-use dates) of dispensed medications shall be determined by the pharmacist at the time of dispensing; -The nurse will check the expiration date of each medication before dispensing it; -No expired medications will be administered to a resident; -All expired medications will be removed from the active supply and destroyed in the facility, regardless of amount remaining. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-17 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide and offer snacks at bed time. The census was 107. During a group interview on 1/10/24 at 1:43 P.M., seven residents, who the facility identified as alert and oriented, attended. All seven residents said the facility did not offer snacks anymore. They used to receive them but had not in several months. One resident said family members had to bring in snacks. Another resident said if they wanted snacks, they had to go to the vending machine. During an interview on 1/10/24 at 2:10 P.M., Resident #35 said residents have to wait a long time for meals. They are served breakfast between 8:00 and 9:00 A.M. and dinner is around 5:00 P.M. During an interview on 1/12/24 at 11:28 A.M., Certified Nursing Assistant (CNA) M said he/she worked at the facility for approximately a month and had not seen snacks given out to residents. Observation of the dry storage area in the main kitchen on 1/17/24 at 3:10 P.M., showed graham crackers, pudding, chips, crackers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to serve food under sanitary conditions when staff failed to store food in a safe and sanitary manner, failed to date food items and to discard outdated food, and failed to use utensils to the serve food. The census was 107. Review of the facility's Refrigeration Policy, dated 3/31/23, revised on 8/16/23, showed; -POLICY: Ensure food storage and safety practices are maintained and monitored and comply with Federal and State regulations governing food storage and safety; -RESPONSIBILITY: Dietary Aide, Dietary Cook, & Dietary Manager; -PROCEDURE: Foods shall be stored in an organized manner and shall be maintained in their original containers unless they are considered a leftover. All leftovers shall be labeled and dated with an expiration; -Refrigerators shall be checked daily by the Dietary Manager and/or his/her designee to ensure leftovers are discarded before expiration date and all food is properly stored; -Storage of food shall follow a FIFO (first in, first out) system. Stock labeled with date when received to include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-17 · tag F0909 — failed to maintain a comfortable temperature — patternRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff completed routine inspections of bed frames, mattresses and bed/side rails as a part of a regular maintenance program to identify areas of possible entrapment for four (Residents #12, #86, #75 and #9) of 32 sampled residents. The census was 107. 1. Observation on 1/8/24 at 11:14 A.M., 1/9/24 at 7:48 A.M. and 9:18 A.M., 1/10/24 at 7:08 A.M., 1/11/24 at 4:05 A.M. and 1/12/24 at 8:28 A.M., showed the Resident #12 lay in bed on his/her back. Quarter length U-rails/side rails were raised on both sides. Review of the resident's medical record, showed no Maintenance Assessment for the use of side rails. 2. Review of Resident #86's admission Minimum Data Set, (MDS) a federally mandated assessment completed by facility staff, dated 11/30/23, showed: -Cognitively intact; -Exhibited no behaviors; -Required supervision or touching assistance for mobility; -Required supervision or touching assistance for transfers; -Diagnoses included stroke and asthma. Observation on 1/8/24 at 11:14 A.M., 1/9/24 at 7:48 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure code status was entered into the medical record for two of 32 sampled residents (Residents #263 and #89). The census was 107. Review of the facility's Advanced Directive Policy, dated last reviewed [DATE], showed: -Policy: It is the policy of the facility to respect the resident's right of self-directed care including the right to issue advance directives on health care, to refuse/accept treatment, to make informed decisions, and/or appoint a health care agent to make decisions on behalf of the resident when the resident lacks the capacity to do so. -Upon admission the facility will provide resident who is medically deemed competent or resident representative, who does not have an existing advance directive, with written information and instructions regarding the right to make advance directives prior to the initiation of care or at any requested time; -The resident may revise/revoke an advance directive at any time; -lf the resident is unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide nursing services that met professional standards of quality to residents at the facility. Facility staff failed to document a missed imaging test appointment as well as subsequent follow up actions for one resident (Resident #56), and failed to document the administration of a blood-thinning agent for another resident (Resident #209). Additionally, the facility failed to identify one resident (Resident #265) had an intravenous (IV, a thin flexible tube inserted into a vein) in his/her right forearm and failed to obtain a physician order to discontinue the IV or obtain orders to maintain the IV. The resident sample was 32. The facility census was 107. Review of the facility's Medication Administration - General Guidelines policy, revised December, 2017, showed: -The policy is designed to ensure medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-17 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident who is fed by enteral means (also known as tube feeding, a way of sending nutrition right to the stomach or small intestine) safely received the appropriate treatment and services when the head of bed was not elevated during feeding. This affected one of 32 sampled residents (Resident #49). The census was 107. Review of the facility Policy & Procedure Tube Feeding: Continuous Tube Feeding Policy, dated February 2016, showed: -Purpose: To provide nourishment to the resident who is unable to obtain nourishment orally. -Verify physician order for feeding; -Gather necessary equipment for procedure; -Identify resident and explain procedure; -Always keep resident receiving continuous feedings in semi-Fowler's (position in which an individual lies on their back on a bed, with the head of the bed elevated between 30-45 degrees, and the legs of the patient can be either straight or bent at the knees ), or higher position. Review of Resident #49's annual Minimum Data Set (MDS), a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to obtain stop dates of 14 days or less on as needed (PRN) psychotropic medications (a chemical substance that changes brain function and results in alterations in perception, mood, consciousness or behavior), or specify conditions present to administer the medication for three residents out of 32 sampled residents (Residents #68, #9 and #263). The facility census was 107. Review of the facility's Psychotropic Management Guidelines, dated 7/26/23, showed: -Policy: A psychotropic drug is any drug that affects brain activities associated with mental health processes and behavior. These drugs include but are not limited to drugs in the following categories: Antipsychotic (helps reduce psychotic symptoms like hallucinations, delusions and disordered thinking), Antidepressant, Anxiolytic (helps reduce anxiety), and Hypnotic (sedative, helps induce sleep or treat insomnia); -Residents who use psychotropic drugs receive a Gradual Dose Reduction (GDR) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a significant medication error when one resident (Resident #261) was admitted to the facility with an order for an intravenous (IV, into a vein) antibiotic and staff failed to transcribe the antibiotic correctly into the electronic medical record (EMR), which resulted in the resident receiving the medication at the wrong time and he/she received the wrong dose of medication from 1/3/24 through 1/12/24. The sample was 32. The census was 107. Review of the Physicians Orders policy, dated last reviewed 9/28/22, showed: -Policy: To provide guidance and ensure physician orders are transcribed and implemented in accordance with professional standards, state & federal guidelines; -Physician orders shall be provided by licensed practitioners (Physicians, Nurse Practitioners, & Physician's Assistants) authorized to prescribe orders; -Orders must be recorded in the medical record by the licensed nurse authorized to transcribe such orders; -Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable infection control and prevention practices when staff failed to place a cap on the end of an intravenous (IV, a thin bendable tube that is inserted into a vein that carries fluids and/or medicine) line for one resident (Resident #261) and failed to position one resident's catheter (a flexible tube inserted into the body to remove fluid) drainage bag (bag used to collect urine) off the floor (Resident #12). In addition, staff failed to store one resident's urinary drainage supplies appropriately when not in use (Resident#263). The sample was 32. The census was 107. 1. Review of the facility's Infusion Therapy Medication Administration: Medications Added to Infusion Preparations by the Nurse in the Facility, dated 12/17, showed: -Policy: To provide for the safe, accurate, and effective administration of parenteral medications directly into the vascular system; -The policy did not address if a cap was needed on the end of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-17 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately track one resident's antibiotic (Resident #261). This had the potential to affect all residents who were on antibiotics. The sample was 32. The census was 107. Review of the facility's Antibiotic Stewardship Plan policy, dated 4/2017, showed: -The purpose of our antibiotic stewardship program is to monitor the use of antibiotics in our residents; -If an antibiotic is indicated, prescribers will provide complete antibiotic orders including the following elements: drug name; dose; frequency of administration; duration of treatment; start and stop date, or number of days of therapy; route of administration; and indications for use; -When a resident is admitted from an emergency department, acute care facility, or other care facility, the admitting nurse will review discharge and transfer paperwork for current antibiotic orders; -As part of the facility antibiotic stewardship program, all clinical infections treated with antibiotics will undergo review by the Infection Preventionist (IP), or designee. -The IP, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had physician orders for dialysis (the clinical purification of blood as a substitute for the normal function of the kidney) and assessment/monitoring of dialysis access sites. The facility failed to ensure residents receiving dialysis were served renal diets (diet to help promote kidney health) in accordance with physician orders, or to ensure residents had physician orders for renal diets as indicated in the residents' hospital discharge summaries. In addition, the facility failed to maintain ongoing communication with dialysis centers for residents receiving dialysis treatment. Four residents were sampled for dialysis and problems were found with all four (Residents #9, #1, #2 and #8). The sample was 15. The census was 107. Review of the facility's Hemodialysis Guidelines policy, undated, showed: -Monitor for bruit (audible vascular sound) and thrill (vibration felt on the skin) every shift. If absent, notify physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff appropriately transferred one resident (Resident #24) using a Hoyer lift (mechanical lift) and two residents (Resident #17 and #50) with a gait belt. The facility also left a medication cart unlocked, unsupervised and accessible to residents. The sample was 21. The census was 92. Review of the facility's Hoyer lift Competency form, provided as the Hoyer lift policy, showed: -Secure the assistance of another nursing assistant or licensed nurse; -Move the lift away from the bed, turn the resident so that he/she faces you while the other assistant guides the resident's body toward the chair by standing behind the resident. 1.Review of Resident #24's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 2/22/21, showed the following: -Moderate cognitive impairment; -Usually understood or understands; -Extensive assistance of two staff required for bed mobility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-23 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to establish a system for records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation, when the facility failed to properly document narcotic counts for controlled substances, for two out of two nurse medication cart narcotic books reviewed. The census was 97. Review of the Controlled Substance Storage Policy, revised 8/2014, showed: -Policy: Medications included in the Drug Enforcement Administration (DEA) classification as controlled substances are subject to special handling, storage, disposal and record keeping in accordance with federal, state and local laws and regulations; -Procedures: -The Director of Nursing (DON) in collaboration with the consultant pharmacist, maintain the facility's compliance with federal and state laws and regulations in the handling of controlled substances. Only authorized licensed nursing and pharmacy personnel have access to controlled substances; -At each shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-04-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY \Based on observation, interview and record review, the facility failed to ensure biologicals were labeled and stored in accordance with currently accepted professional standards, for two of three nurse medication carts observed. The census was 92. Review of the facility's Medication Administration Preparation and General Guideline policy, revised 8/2014, showed: -Policy: Vials and ampules of injectable medications are used in accordance with the manufacturer's recommendations or the provider pharmacy's directions for storage, use and disposal; -Procedure: -Vials and ampules dispensed by the pharmacy are maintained in the box or container, with the pharmacy label, in which they are dispensed; -Expiration dates: Unopened vials expire on the manufacturer's expiration date. Opening a vial triggers a shortened expiration date that is unique for that product. The date opened and this triggered expiration date are both important to be recorded on the multi-dose vials (on the vial label or an accessory label affixed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide and maintain complete accounting of records for the resident trust acccount, regarding transaction receipts for clothing in the amount of $1702.19 and $200.00 for one resident (Resident #51). The facility held and managed funds for 21 residents. The census was 92. Review of the facility's updated admission Agreement, showed residents have the right to manage their own personal financial affairs or have someone they trust do so, including the facility. With written approval, the facility will open a personal account for the resident through Resident Fund Management Service (RFMS). This personal resident trust account is controlled by the resident or the resident's representative only. The money placed in the personal resident trust account will accrue interest. We will provide an accounting of these funds upon request, and at least once every three months. Review of Resident #51's resident trust account statement, dated 4/20/20 through 4/19/21, showed the following: -On 9/2/20, Transaction for clothing, $1702.19;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to ensure a resident who had an appointed guardian, had verified with the guardian the elected code status for one resident (Resident #17) since assuming guardianship. The sample was 21. The census was 92. Review of the facility's Advanced Directive policy, dated [DATE], showed: -Policy: It is the policy of the facility to respect the resident's right of self-directed care including the right to issue Advanced Directives on health care, to refuse or accept treatment, to make informed decisions, and/or appoint a health care agent to make decision on the behalf of the resident when the resident lacks the capacity to do so; -Each competent adult has the right to control his or her own health care decisions; -Definitions: Guardian: a person appointed by a judge to manage the financial and/or personal matters of a person upon a finding by the court that the person is incapacitated; -Each resident or resident representative will be asked if the resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff followed their Abuse and Neglect Policy, when staff failed to conduct a thorough investigation into an allegation of missing money when a resident reported to the charge nurse $150.00 went missing from his/her possessions for one resident (Resident #175). In addition, the facility failed to follow their Abuse Prevention, by assessing a resident who wished to participate in a sexual relationship and determining their capacity to consent for one resident (Resident #223). The sample was 21. The facility census was 92. Review of the facility Abuse Prevention Policy, last reviewed 3/20/19, showed the following: -Policy: The facility is committed to protecting the resident from abuse by anyone including, but not necessarily limited to: facility staff, other residents, and staff from other agencies providing services to our residents, family members, legal guardians, surrogates, sponsors, friends, visitors, or any other individual;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-23 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement an admission policy or protocol to ensure accurate accounting of residents' personal belongings, to prevent resident liability for resident possessions if items were missing or stolen, when the facility failed complete an inventory list for five of 21 sampled residents (Residents #42, #30, #51, #22, and #17). The census was 92. Review of the facility's undated admission agreement, showed we may not require you or your Resident representative, to agree to waive or limit our liability for loss of personal property suffered as a result of the negligence of our administrator, employees, or agents. However, we are only responsible for loss of personal property that is caused by the negligence of our administrator, our employees, or agents. Because there are many visitors in and out of the facility each day, the facility strongly discourages the keeping valuables or cash unsecured in the facility. Residents are encouraged to keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individualized care plans, to address the specific needs of the residents, for one of 21 sampled residents (Resident #31). The resident was admitted to the facility with a medical history significant for surgical removal of part of the digestive tract. The facility failed to care plan dietary/nutritional problems for the resident. The resident experienced weight loss while at the facility. The census was 92. Review of the facility's comprehensive care plan policy, dated April 2017, showed: -Purpose: Development and implement of a comprehensive person-centered care plan for each resident is that consistent with resident rights, which include measurable objectives and timeframes to meet the medical, nursing, mental, and psychosocial needs that are identified through the comprehensive assessment; -Policy Interpretation and Implementation: The Interdisciplinary Team (IDT), in conjunction with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided necessary services, care or assistance for dependent residents who were unable to perform self-care hygiene activities of daily living (ADL). Staff failed to provide thorough and appropriate perineal (area from the front of the hips, in between the legs and buttocks) care for two of three observations (Residents #19 and #50). The sample was 21. The census was 92. Review of the facility's Perineal care policy and procedure, dated 1/1/14, showed: -Purpose: To provide cleanliness and comfort to the resident, prevent infection and skin irritation and observe the resident's skin condition; -Procedure: -Cleanse the resident's groin using an approved no rinse incontinence cleaning product; -Separate the groin folds and cleanse on the side, then the other side, then the center of the groin toward the buttocks; -Cleanse the area in a front to back motion; -A clean area of the wash cloth should be used for each area cleaned.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-06-03 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to send a copy of the notice of transfer or discharge to the representative of the Office of the State Long-Term Care (LTC) Ombudsman. The census was 121. Review of the facility's admission and Discharge report, dated 1/17/25 through 5/16/25, showed 172 residents transferred or discharged from the facility. During an interview on 5/23/25 at 4:15 P.M., a representative from the LTC Ombudsman said they had not received any monthly transfers since January 2025. During an interview on 6/3/25 at 10:10 A.M., the Social Services Designee (SSD) said the facility had not sent the monthly notice of transfers to the Ombudsman. She was not aware they were required to send the notices. During an interview on 6/3/25 at 5:25 P.M., the Administrator said they had not sent the notices of transfers to the Ombudsman. They would start doing it.
- No harm found · C2024-01-17 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post in a place readily accessible to residents, family members and legal representatives of residents, the results of the most recent survey and complaint investigations. The census was 107. Observations on 1/8/24 through 1/10/24, showed no survey results maintained at the entrance of the building, in the lobby of the building or at the desk with the receptionist. No signs posted for the location of the survey results and/or availability of the last survey or complaint investigations. During a group interview on 1/10/24 at 1:43 P.M., seven residents, whom the facility identified as alert and oriented, attended the group meeting. All seven residents said they were unaware of where the state survey results were located. During an interview on 1/11/24 at 10:26 A.M., the Administrator said there should be a sign in the lobby regarding the location/availability of the survey binder. There should also be a sign on the second floor so residents know the binder was available for review. The survey binder should be readily available…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-17 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide residents/resident representatives with a written letter stating the reason the resident was transferred to the hospital and failed to notify a representative of the State Long-Term Care (LTC) Ombudsman of residents who were transferred/discharged from the facility. The facility transferred 49 residents to acute care hospitals between 11/1/24 and 1/5/24. The census was 107. The Administrator was notified on 1/17/24 at 4:00 P.M., of past noncompliance. The facility provided education on providing written notice of transfers and how to contact/ notify the Ombudsman. The date of correction was 1/5/24. Review of the facility's admission and Discharge Report, dated 11/1/23 through 1/5/24, showed 49 residents were transferred to the hospital. During an interview on 1/17/24 at 11:35 A.M., the Social Worker said she has been at the facility a little over a month. She has spoken to the Ombudsman and has started a list for residents who have transferred to the hospital. The facility has addressed this issue with their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-01-17 · tag F0625 — widespreadNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the resident and/or resident representative with written information on the facility's bed hold policy at the time of transfer for two of 32 sampled residents (Resident #263 and #68). The census was 107. Review of the facility Bed Hold Policy, dated 11/15/22, showed: -The facility will provide written information to the resident and/or the resident representative regarding Bed Hold Policy prior to transferring a resident to the hospital or therapeutic leave as required by State/Federal Guidelines; -DEFINITIONS: -Bed-Hold: Holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization; -Reserve Bed Payment: Payments made by the State to the facility to hold a bed during a resident's temporary absence from a nursing facility; -Therapeutic Leave: Absences for purposes other than required hospitalization; -PROCEDURE: -Bed Hold Notice Upon Transfer: -The facility will have a process in place to ensure residents and/or their representatives are made aware of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-01-17 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to post the total and actual number of hours worked on each shift by licensed and unlicensed nursing staff in a location readily available to visitors and residents. Prior to exit, the facility had the nursing staff hours posted at the front door of the facility, making it accessible to visitors but not readily available to residents. The sample was 32. The census was 107. The facility did not have a policy on required posting of staffing hours. Observation of the first floor [NAME] nurse's station on 1/9/24 at 7:59 A.M., showed no posted nurse staffing hours at or near the nurse's station for residents or visitors to view. Observation of the first floor Joliet nurse's station on 1/9/24 at 8:01 A.M., showed no posted nurse staffing hours at or near the nurse's station for residents or visitors to view. Observation of the second floor [NAME] nurse's station on 1/9/24 at 8:05 A.M., showed no posted nurse staffing hours at or near the nurse's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-01-17 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide accessible information on the location of the State Survey Agency hotline number that was readily available to residents in the facility without assistance. The census was 107. Observations throughout the survey on 1/8/24, 1/9/24, and 1/10/24, showed: -A Long Term Care Ombudsman program ([NAME]) poster in the first-floor front lobby with the State Survey Agency hotline number on a label attached to the poster; -A Long Term Care Ombudsman program poster on the second floor by the back elevator without the State Survey Agency hotline number; -State Survey Agency number not observed anywhere else in the facility. During a group interview on 1/10/24 at 1:43 P.M., seven residents, whom the facility identified as alert and oriented, attended the group meeting. Five out of seven residents said they were unaware of the State Survey Agency hotline number and did not know where the number was located. During an interview on 1/11/24 at 10:26 A.M., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-04-23 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to post the complete information for daily nursing staffing information by not posting the daily census for three of five days of observation. The census was 92. Observation on 4/19/21 at 2:30 P.M., 4/21/21 at 12:05P.M., and on 4/22/21 at 9:38 A.M., showed no daily census posted on the nurse staffing information sheet. During an interview on 4/23/21 at 4:05 P.M., the Director of Nursing said the staffing coordinator is responsible for posting the daily nursing staff information as required. He/she was working the floor all week. The daily nursing staff information posted should contain the census. She would expect for the daily nursing staff information form to be filled completely and accurately daily.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$334,933 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $55,250 — penalty dated 2025-08-29
- $14,505 — penalty dated 2025-06-03
- $248,196 — penalty dated 2024-09-18
- $16,982 — penalty dated 2024-01-17
- Medicare payment denial — starting 2024-12-12 for 56 days
- Medicare payment denial — starting 2024-02-21 for 15 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MGM HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.3 | -1.3 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 2 of 5 | 1.7 | +0.3 vs chain |
| Quality measures | 3 of 5 | 3.6 | -0.6 vs chain |
The other 26 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MLS ACQUISITION LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 03/01/2016 |
| GRODEON, MARY | Individual | W-2 MANAGING EMPLOYEE | — | since 05/09/2022 |
| JEREMIAS, BARUCH | Individual | CORPORATE OFFICER | — | since 03/01/2016 |
| WINTER, CHAIM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2016 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $852K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265834. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.