Bentwood Nursing & Rehab
1501 Charbonier Road, Florissant, MO 63031 · For profit - Limited Liability company · 116 certified beds · (314) 921-2700 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0568, F0569)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (61) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $107,465 in federal fines (most recent 2024-05-15)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (77%) runs well above the national median (45%)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.3% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.7% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 36.2% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.0% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.3% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.0% | 25.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 33.3% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.4% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.4% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.5% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 13.9% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.0% | 26.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 16.4% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.44 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.36 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
39.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 33.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 39.1%CMS range 26.7–53.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.8–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 33.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 29.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 60.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.4–12.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 116 beds and averages 101.4 residents a day — about 87% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.37 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.51 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.37 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 77% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
61 citations, most serious first. The 14 most serious are shown; the remaining 47 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-02-02 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide basic life support, including Cardiopulmonary Resuscitation (CPR, a lifesaving technique that is used in emergencies in which someone's breathing or heartbeat has stopped) in a timely manner for one of seven sampled residents who was a full code (all life saving measures to be performed) and found by staff without a pulse (Resident #1). Additionally, not all direct care staff were aware of the location of the code status documentation in residents' records (Residents #2 and #3). Also, the facility policy did not address the location of the code status documentation and how the information would be communicated throughout the facility so that staff would know immediately what action to take or not take when an emergency arises. The census was 114. The Administrator was notified on [DATE] at 3:00 P.M., of an Immediate Jeopardy (IJ) which began on [DATE]. The IJ was removed on [DATE], as confirmed by surveyor onsite verification. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2022-05-06 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff were able to provide emergency basic life support immediately when needed, including cardio-pulmonary resuscitation (CPR, an emergency procedure consisting of chest compressions often combined with artificial ventilation in an effort to restore spontaneous blood circulation and breathing in a person in cardiac arrest), to any resident requiring such care in accordance with physician's orders and the resident's advanced directives. The facility failed to have a system to ensure residents' code statuses are obtained timely upon admission, updated when changed and documented congruently through the medical record. Staff identified the hard chart (the paper medical record/chart) as the first place they would look for a resident's code status. For one resident with an incongruent code status, staff would have been directed not to do CPR when the resident desired CPR based on the documentation in the hard chart (Resident #435).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to protect the resident's right to be free from physical abuse by a resident for one of two residents (Resident (R)73 and R84) reviewed for abuse. The census was 106. Review of the facility's policy titled, Abuse Prevention revised 10/21/22, revealed the facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to: facility staff, other residents, and staff from other agencies providing services to our residents, family members, legal guardians, surrogated, sponsors, friends, visitors, or any other individual. Review of R73's admission Record, located in the Profile' tab of the EMR, showed R73 was admitted to the facility on [DATE] with diagnoses of bipolar disorder, anxiety disorder, attention deficit hyperactivity disorder and major depressive disorder. Review of R73's Quarterly MDS with an ARD of 03/15/24 showed a BIMS score of 15 out of 15 which indicated no cognitive impairment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-05-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure pain management was provided to Resident #40 when the facility failed to medicate the resident prior to treatment of a Stage IV pressure ulcer (Full-thickness tissue loss with exposed muscle and bone. Slough or eschar may be present on some parts of the wound bed. Often includes undermining and tunneling.) resulting in pain to the resident. The facility failed to ensure routine orders of pain medication were filled for Resident #37 who had pain in the lower extremities, which resulted in several days of missed doses, causing the resident to experience high levels of pain. The sample size was 18. The census was 90. Review of the facility's Pain Management Guidelines policy, revised 9/2017 and located at the nurses station, showed: -To attain and maintain the highest practicable level of well-being and to prevent or manage pain, the facility to the fullest extent possible will: -Recognize when a resident is experiencing pain; -Identify circumstances when pain can be anticipated; -Evaluate existing pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure services were provided to treat pressure ulcers (skin and tissue damage caused by prolonged, unrelieved pressure on the skin) and/or wounds for one resident (Resident #2). On 06/05/26, a nurse identified a Stage II (a partial-thickness skin loss that damages the outer epidermis and dermis) pressure ulcer on the resident's right buttock but failed to obtain treatment orders until 06/18/26, after the resident had a fall and a full skin assessment was completed. The sample was 5. The census was 105. Review of the facility's Wound Management Policy, revised 11/15/22, showed:-Policy: To promote wound healing of various types of wounds. The facility will provide evidence-based treatments in accordance with current standards of practice and physician orders; -Procedure: -Wound Management: --Wound treatment will be provided in accordance with physician's order; --Charge Nurse will notify physician in the absence of treatment orders;--Treatment selection will be based on the etiology of the wound;--Pressure injuries will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-24 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to designate one or more individuals with specialized training in infection prevention and control as the Infection Preventionist for the facility's infection prevention control program. The census was 100.Review of the facility's Surveillance for Healthcare Associated Infection, dated 10/2021, showed:-Surveillance for Healthcare Associated Infections (HAI) will be completed to calculate baseline rates, detect outbreaks, track progress, and to determine trends to help prevent the development or spread of infections.- Complete the Monthly Infection Control Surveillance Log utilizing a new form each month or complete electronic version on medical record software. Complete the data as indicated;--Identifying the information i.e. resident's name;--admission date;--Infection onset date (may be onset of symptoms, if known, or date of positive diagnostic test);--Infection site (be as specific as possible, i.e. cutaneous infection should indicate pressure ulcer right foot, or respiratory infection as pneumonia RUL (right upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure third party liability (TPL) forms were followed up on for the final accounting within 30 days for one of one sampled resident who expired (Resident #110). The sample was 22. The census was 100. Review of the facility's admission agreement, showed:-You have the right to manage your personal financial affairs or have someone you trust do so, including the facility. With your written approval, the facility will open a personal account for you through Resident Fund Management Services (RFMS). The personal resident trust account is controlled by you or your Resident Representative only. We will provide you with an accounting of these funds upon your request, and at least once every three months. Review of Resident #110's resident trust fund account, showed:-A balance of $4,708.23 as of [DATE];-Resident expired on [DATE];-A debit, in the amount of $4,698.95 on [DATE] for personal needs.-Closing interest in the amount of $1.36 on [DATE];-A debit, in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who required assistance with activities of daily living (ADLs) received personal hygiene assistance in accordance with their personal needs. The facility failed to ensure one resident received showers, was dressed in clothing, and was assisted out of bed (Resident #40) and failed to ensure one resident received nail care and facial hair was removed (Resident #98). The sample was 22. The census was 100. Review of the facility's nail care policy, dated 7/21/22, showed:-Policy: the purpose of nail care is to clean the nail bed, trim nails, and prevent infection;-Key Points: nails may be cleaned during bathing. Nail care includes daily cleaning and regular trimming. Stop and report to the Charge Nurse ingrown nails, infection, pain, or nails that are thick and difficult to trim. Review of the facility's ADL care bathing policy, dated 7/21/22, showed:-Policy: nursing staff will assist in bathing residents to promote cleanliness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure physician's order(s) were followed for treatments related to a post-surgical site for a resident's left hand. For one of three residents sampled (Resident #81). The sample was 22. The census was 100. Review of the facility's Physician Order Policy, dated 10/2022, showed:-Policy: To provide guidance and ensure physician orders are transcribed and implemented in accordance with professional standards, State & Federal guidelines;-Responsibility: Licensed Nurses- Registered Nurse (RN) and License Practical Nurse (LPN), Nursing Administration, & Director of Nursing (DON);-Orders must be Recorded in the medical record by the licensed nurse authorized to transcribe such orders;-Physician orders must be documented clearly in the medical record. The required components of a complete Order: Date and time of order, name of practitioner providing order, name and strength of medication/treatment, quantity/duration, dosage/frequency, route of administration, indication/diagnosis;-Physician Order Sheet will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure physician's orders were followed for treatments, pressure reducing boots in place, and the air mattress set no higher than the resident's weight, for one of three sampled residents for wounds (Resident #25). The sample was 22. The census was 100.Review of the facility's Wound Management Policy, dated November 2025, showed:-To promote wound healing of various types of wounds, the facility will provide evidence-base treatments in accordance with current Standards of Practice and physicians orders.-Procedure:--Wound Management:---Wound treatment will be provided in accordance with physician's order;---Cleaning method;---Type of dressing;---Frequency of dressing change;--Charge Nurse will notify Physician in the absence of treatment orders;--Dressing changes may be provided outside the frequency parameter in certain situations;---Urine, feces, or other bodily fluids have saturated through the dressing;---Dressing is dislodged;---Dressing is soiled;--Wound characteristics/documentation;---Location of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide one resident (Resident #40), who had limited mobility, the appropriate services, equipment and assistance to maintain or improve their mobility. The sample was 22. The census was 100.During an interview on 2/24/26 at approximately 9:00 A.M., the Director of Nursing (DON) said the facility did not have a restorative therapy (RT) policy that focuses on regaining or maintaining physical function. Review of Resident #40's quarterly Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 11/30/25, showed:-No rejection of care;-Functional limitation of range of motion: No impairment to the upper extremities. Impairment on both sides of the lower extremity;-Dependent on staff for bed to chair transfers, toilet hygiene, bathing, and upper and lower body dressing;-Requires moderate assistance with personal hygiene;-Diagnosis include hemiplegia (weakness to one side of the body), aphasia (inability to speak) and stroke. Review of the resident's care plan, in use at the time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide a safe transfer technique for two residents who required assistance with transfers. Staff failed to ensure a gait belt was use for one resident (Resident #19). In addition, staff failed to ensure two staff transported a resident by mechanical lift (Resident #14) after a family member was observed assisting staff. The sample was 22. The census was 100. Review of the facility's Gait Belt Transfer policy last reviewed,10/25/22, showed:-Policy: the facility will utilize a gait belt for residents who require one assist with transfer to promote safety during resident transfers;-Procedure: -Ensure the resident is wearing non-skid footwear; -Place the gait belt around the resident's waist over their clothing with the buckle facing the front; -Buckle and fasten the gait belt; -Position your body close to the resident; -Transfer the resident by grasping the gait belt using an underhand grip; -While firmly gripping the gait belt, staff should keep their back straight and bend knees slightly with feet in a wide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure supra pubic catheter (medical device used to collect bodily waste) care was provided by staff and physician orders were obtained for a gauze to cover the site for one resident (Resident #25). The facility also failed to ensure one resident with a Foley catheter (a flexible, indwelling tube inserted through the urethra into the bladder to drain urine into a bag, held in place by a small, water-filled balloon) had appropriate physician's orders for the catheter, catheter tube change, and urine output (Resident #14). The facility identified three residents with a catheter, two were sampled and issues were identified with both residents. The sample was 22. The census was 100. Review of the facility's Catheter Care Policy, dated July 2022, showed:Policy: The Facility will maintain consistent and adequate hygiene standards for residents with Indwelling Catheter to maintain function and prevention of infection or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nutritional needs were met for two of two sampled residents receiving tube feedings. The facility failed to ensure the tube feeding pump was working properly, resulting in weight loss for one resident (Resident #13), and failed to ensure one resident received his/her scheduled bolus (method of delivering formula into the stomach through a feeding tube using a syringe) feeding (Resident #8). The sample was 22. The census was 100. Review of the facility's tube feeding policy, dated 7/31/25, showed:-Policy: Residents with an order for tube feeding will be assessed and monitored by a registered dietitian to ensure nutritional needs are being met;-Procedure: Nursing will receive tube feeding order written by physician. Resident may be weighed weekly or more often as ordered by physician. Weight monitoring recommendations may be modified by registered dietitian. Review of the facility's weight variance policy, dated 1/27/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Dcited before2026-02-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide respiratory services consistent with professional standards of practice by failing to ensure oxygen tubing was stored properly, oxygen tubing was changed, and the oxygen rate was set properly for one of one sampled resident investigated for respiratory services and who was on oxygen (Resident #100). The census was 100.Review of the facility's undated oxygen administration policy showed implementation: Verify the practitioner's order for the oxygen therapy, because oxygen is considered a medication or therapy and should be prescribed. Review of the facility's oral inhalation administration policy, dated 9/2014, showed:-Policy: to allow for safe, accurate, and effective administration of medication using an oral inhaler or nebulizer (delivers medication directly to the lungs);-Procedure: when equipment is completely dry, store in a plastic bag with the resident's name and the date on it. Change equipment and tubing every seven days. Review of Resident #100's admission Minimum Data Set (MDS), a federally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate less than 5%. Out of 27 opportunities observed, five errors occurred, resulting in a 18.52% error rate (Residents #17 and #70). The census was 100.Review of the facility's Medication Administration policy, dated December 2017, showed:-Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so;-Procedures:-Medications are prepared only by licensed nursing, medical, pharmacy, or other personnel, authorized by state laws and regulations to prepare and administer medications;--Right resident, right drug, right dose, right route and right time, are applied for each medication being administered. A triple check of these five rights is recommended at in three steps in the process of preparation of a medication for administration;---When the medication is selected;---When the dose is removed from the container;---Just after the dose is prepared and the medication is put away;--The medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow enhanced barrier precautions during care and failed to follow acceptable infection control practices during wound care for two of two residents observed for wound care (Residents #25 and #67). In addition, staff failed to ensure one out of five residents sampled for vaccinations and health screenings had a two-step Tuberculosis (TB, infectious lung disease) Screening within the 48-72 hours post admission per facility policy (Resident #67). The sample was 22. The census was 100. Review of the Facility's Enhanced Barrier Precautions policy, dated May 2024, showed:-The Facility may expand the use of Protective Personal Equipment (PPE) & refer to the use of gowns & gloves during high-contact resident care activities that provides opportunities for transfer of Multidrug Resistant Organisms (MDROs) to hands/clothing. The use of gown & gloves for high-contact resident care activities is indicated when contact precautions do not otherwise…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident, identified as high risk for falls, received adequate supervision to prevent accidents (Resident #1). Staff placed the resident near the nurses' station for close observation in a locked wheelchair. Staff left the area, during which time Resident #1 attempted to get up and fell from the wheelchair, resulting in a fractured wrist. In addition, the facility failed to ensure fall prevention interventions for three residents who were identified as high risk for falls, were consistently and accurately documented across the care plan, physician orders, and progress notes, as required by the facility's Fall Management Policy and Incident Documentation and Investigation Policy (Residents #1, #3 and #4). The sample size was three. The census was 91.Review of the facility's policy entitled, Fall Management, dated 2/28/23, showed:-Policy: is to provide an environment that remains as free of accident hazards as possible. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff followed the facility's policy regarding gastronomy tube (g-tube, a small rubber tube surgically inserted through the abdomen in to the stomach to administer nutrition, fluids and medications) feedings by not recording on the bag the name of the formula, the date and time hung and the resident's name, failed to accurately determine the amount of food and fluid consumed per meal and also failed to follow physician orders for two residents (Residents #3 and #40) out of three sampled residents. The facility also failed to ensure staff correctly positioned a resident who received tube feedings (Resident #3). The census was 96.Review of the facility's Tube Feeding policy, undated, showed:-Gastric enteral tube feeding involves delivery of a liquid feeding formula directly to the stomach via an enteral tube (providing nutrition directly into the digestive system through a tube);-Verify the practitioner's order;-Position the patient with the head of the bed elevated to at least 30 degrees or upright in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy by failing to ensure residents received care consistent with professional standards. Staff failed to follow physician orders and perform wound treatments for two of three residents sampled (Residents #9 and #12). The census was 106. Review of the facility's Wound Management policy, last reviewed on 11/15/22, showed: -Policy: To promote wound healing of various types of wounds, the facility will provide evidence-based treatments in accordance with current standards of practice and physician orders; -Procedure: Wound treatment will be provided in accordance with physician's orders; -Cleansing method; -Type of dressing; -Frequency of dressing change; -Charge Nurse will notify physician in the absence of treatment orders; -Wound dressings will be applied in accordance with manufacturer's recommendations; -Wound Characteristics/Documentation: -Location of the wound; -Size (shape, depth, tunneling and/or undermining),volume…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one resident (Resident #1) received proper treatment and care to maintain mobility and good foot health. The sample was four. The census was 106. Review of the facility's Activities of Daily Living (ADL) policy, reviewed 7/21/22, showed: -Policy: Nursing staff will assist in bathing resident to promote cleanliness and dignity; The charge nurse will be made aware of residents who refuse bathing. -Bed Bath: Wash feet and in between toes. Review of the facility's Podiatry (foot) Services policy, reviewed 10/7/21, showed; -To provide podiatry services to the residents as needed; -Responsibility: Licensed Nurse; -Procedure: -Determine when the podiatrist will be in the facility; -The charge nurse will prepare a list of residents who require podiatry services; -Communication to the attending physician will be done by the licensed nursing staff of any recommended treatment made by the podiatrist (foot physician); -Approval must be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to utilize Enhanced Barrier Precautions for three of 33 residents sampled (Resident (R)19, R60, and R77). The failure had the potential to increase the risk of adverse events of spreading infections to other residents in the facility. Findings include: During the initial tour of the facility on 05/06/24 beginning at 11:00 AM, R19, R60 and R77 did not have signage on their door to reflect the residents were in Enhanced Barrier Precautions. 1.Review of R19's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) revealed R19 was readmitted the facility on 02/04/21with the diagnosis of Alzheimer's disease and during R19's stay developed dysphagia which required a feeding tube for nourishment. Review of R19's annual Minimum Data Set (MDS) under the MDS Tab, with an Assessment Reference Date (ARD) of 04/09/24 documented that R19 acquired a feeding tube while a resident in the facility. 2.Review of R60's undated Face Sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-15 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, document review, review of Centers for Disease Control and Prevention (CDC) guidance, and review of facility policy, the facility failed to maintain an infection prevention and control program (IPCP) that included a functional Antibiotic Stewardship Program that followed the McGeer Criteria for antibiotics for one of 33 residents sampled (Resident (R)77). This had the potential to affect residents being prescribed antibiotics that were potentially unnecessary. Findings include: Review of R77's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) revealed R77 was readmitted to the facility on [DATE] with the diagnoses of urinary tract infection and paraplegia. Review of R77's progress notes, found under the Notes tab of the EMR, dated 05/06/24 at 11:12 AM, revealed, Resident c/o [complains of] burning sensation. Resident stated that his catheter is not flowing. This nurse flushed resident catheter with 10 ml [milliliters] flow down without issue .Call placed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-15 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to offer and/or provide pneumococcal vaccines in two of five residents (Resident (R)77, and R98) reviewed for immunizations out of a total sample of 33 residents. This failure of not offering and/or providing immunization against pneumonia increases the risk of residents having this infection. Findings include: 1. Review of R77's undated Face Sheet located under the Profile tab in the electronic medical record (EMR) revealed R77 was readmitted to the facility on [DATE] with the diagnoses of urinary tract infection and paraplegia. Review of R77's Vaccines located under the Immunizations tab in the EMR revealed no documentation of a pneumonia vaccine had not been offered and/or provided to R77. R77's date of birth was 04/05/49 and was [AGE] years old at the time of the survey. 2. Review of R98's undated Face Sheet located under the Profile tab in the EMR revealed R98 was admitted to the facility 04/02/24 with the diagnoses of diabetes, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review staff interview and policy review, the facility failed to ensure that a resident was assessed for self-administration of medications prior to medications being left at bedside and that the correct dose was given for one (Resident (R)169) out of four residents reviewed for medication administration. Findings include: Review of R69's ''admission Record,'' located in the ''Profile'' tab of the electronic medical record (EMR), revealed R69 was admitted to the facility on [DATE] with diagnoses including muscle weakness, neuropathy, and hypertension. Review of R69's quarterly ''Minimum Data Set (MDS)'' with an Assessment Reference Date (ARD) of 02/29/24 revealed a Brief Interview for Mental Status (BIMS) score of nine out of 15 which indicated moderate cognitive impairment. Review of R69's care plan, located under the ''Care Plan'' tab of the EMR and dated 02/26/24, revealed ''The resident was not care planned for self-administration of medications. Review of R69's Physician Orders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide and maintain complete accounting records, regarding the reconciliation of petty cash kept on hand, for the resident trust account. The census was 111. Review of the facility's Business Office Resident Trust Fund Policy and Procedure, undated, showed the following: -Policy Statement: Residents of a skilled nursing center are to have their funds managed and personal spending money available to them. Regardless of payment source, residents have the right to choose whether or not to open a Resident Trust Fund account with the Center. If the choice to open a trust fund account is made, the resident has the right to have their money safeguarded and accounted for by the Center. The residents have the right to have any funds deposited with the center, in an interest-bearing account, according to state guidelines. All resident account balances over $50.00 will accrue interest. The Administrator ultimately will be responsible for the oversight and management of resident funds; -Procedure: The Center shall maintain a Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-15 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure third party liability (TPL) forms were completed within 30 days for the final accounting for residents who expired. This affected three residents who expired and had money in their accounts (Residents #201, #202 and #203). The census was 111. 1. Review of Resident #201's medical record, showed the following: -Expired on [DATE]; -Ending balance of $5781.19; -TPL completed on [DATE]. 2. Review of Resident #202's medical record, showed the following: -Expired on [DATE]; -Ending balance of $3029.82; -TPL completed on [DATE]. 3. Review of Resident #203's medical record, showed the following: -Expired on [DATE]; -Ending balance of $200.34; -TPL completed on [DATE] 4. During an interview on [DATE] at 12:16 P.M., the Business Office Manager (BOM) said she is responsible to ensure the ending balances are sent back within 30 days. There were some that were overlooked and should have been completed in a timely manner. 5. During an interview on [DATE] at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure newly hired employees were screened to rule out the presence of a Federal Indicator, with the Certified Nurse Aide (CNA) Registry, for five of 10 sampled employees hired since the last survey. The facility hired at least 200 new employees since the last survey. The census was 111. Review of the facility's Abuse Prevention Policy, dated 10/21/22, showed the following: -Policy: The facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to: facility staff, other residents, and staff from other agencies providing services to our residents, family members, legal guardians, surrogates, sponsors, friends, visitors, or any other individual; -Screening: 1. The facility conducts employee background checks and will not knowingly employ any individual who has been convicted of abusing, neglecting, or mistreating individuals or misappropriation of property; 2. The facility will pre-screen all potential new employees and residents for a history of abusive behavior. 1. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send written notice of transfer/discharge to resident or resident representative for two of two resident (Residents (R) 63 and 108) reviewed for hospitalizations. Findings include: 1. Review of R108's undated admission Record, located in the Profile tab of the Electronic Medical Record (EMR) revealed R108 was initially admitted to the facility on [DATE] with diagnoses of nondisplaced fracture of left tibial tuberosity, morbid obesity, and congestive heart failure. R108 was transferred to the hospital on [DATE]. Review of a discharge Minimum Data Set (MDS) located in the EMR under the MDS tab, with an Assessment Reference Date (ARD) of 02/21/24 was incomplete for R108. The MDS was marked as Discharge assessment- return not anticipated. Review of documents in R108's EMR located in the Misc tab, did not reveal a written notice of transfer/discharge for either hospital transfer. Review of R108's hard chart located at the nurse's station did not reveal a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility policy review, the facility failed to ensure a bed hold notice was provided to resident or resident representative for one of one resident ( Residents (R) 63) reviewed for hospitalizations. Findings include: Review of R63's undated admission Record, located in the Profile tab of the Electronic Medical Record (EMR) revealed R63 was initially admitted to the facility on [DATE] with diagnoses of epilepsy, unspecified, intractable, with status epilepticus, unspecified dementia, and chronic kidney disease. Review of a discharge Minimum Data Set (MDS) located in the EMR under the MDS tab, with an Assessment Reference Date (ARD) of 02/22/24 indicated R63 was rated as having memory problem and Moderately impaired for cognitive skills for daily decision making. The MDS was marked as Discharge assessment- return anticipated. Review of a discharge MDS located in the EMR under the MDS tab, with an ARD of 03/18/24 indicated R63 was rated as having memory problem and Severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure an accurate Level 1 pre-screening of the resident for a mental disorder (MD) or intellectual disability (ID) prior to admission to the facility was completed or correct for one (Residents (R) 20) of four reviewed for Level 1 Pre-admission Screening and Resident Review (PASARR). Findings include: Review of R20's undated, electronic Face Sheet located in the electronic medical record (EMR), in the Profile tab revealed an admission date of 01/05/23. Continued review of the electronic Face Sheet included the following diagnoses end stage renal disease, hypertension, major depression disorder and bipolar disorder. Review of R20's medical record did not indicate a PASARR Level I or Level II could be located at this time. Review of R20's electronic Physician's Orders for the month of May, located in the EMR, in the Orders tab included Mirtazapine Oral Tablet 30 Milligram (MG) for Depression, Sertraline HCl Oral Tablet 50 MG for major depressive disorder, antidepressant monitoring, sedative/hypnotic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a activities care plan for two (Resident (R) 20 and R40) of two resident reviewed for activities. Failure to have activities care plan in place for R20 and R40 at risk for psychosocial decline. Refer F679 Findings include: 1. Review of the facilities policy titled, Comprehensive Centered Care Plan, dated 10/23/19 provided by the facility revealed, Each resident will have a person centered plan of care to identify problems, needs, strengths, preferences, and goals that will identify how the interdisciplinary team will provide care. Review of Medical Diagnosis, located in R20's electronic medical record (EMR) found in the Medical Diagnosis tab, revealed R20 was admitted to the facility on [DATE] with included the following diagnoses end stage renal disease, hypertension, major depression disorder and bipolar disorder. Review of R20's electronic Care Plan dated 04/23/24, located in the EMR, under the Care Plan tab did not include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review and staff interview the facility failed to ensure one-to-one activity for two residents (R20 and R40) of three observed in the facility for activities. This had the potential to result in a decline of the resident's psycho-social well-being. The facility census was 106 residents. Refer for F656 Findings include: Review of the facilities policy titled, Activities, dated 09/14/23 provided by the facility, indicated, It is the policy of the Facility to provide an ongoing program to support Residents in their choice of Activities based on their comprehensive evaluation, care plan, & preferences. Facility-Sponsored group, individual, & dependent Activities will be designed to meet the interest of and support the physical mental, and psychosocial well-being of each Resident, as well as encourage both independence and interaction within the Facility. Review of the Activities Calendar provided by the facility dated March 2024, April 2024 and May 2024 revealed the same activities monthly every week. No variety of activities. 1. Review of R20's undated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to appropriately address a resident's aggressive behaviors and put interventions to assist the resident with proper coping skills to prevent violent outbursts and acts of aggression towards others for one out of one resident (Resident (R)84) reviewed for behaviors. Refer to F600 Findings include: Review of R84's ''admission Record,'' located in the ''Profile'' tab of the electronic medical record (EMR), revealed R84 was admitted to the facility on [DATE] with diagnoses including cognitive communication deficit. Review of R84's Quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated no cognitive impairment. Review of R84's care plan, located under the ''Care Plan'' tab of the EMR and dated [DATE], revealed ''The resident has the potential to demonstrate physical behaviors related to anger, and poor impulse control.''…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure each resident's drug regimen is managed and monitored to promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being for one of five residents (Resident (R) 16) reviewed for unnecessary psychotropic medications. Findings include: Review of R16's undated admission Record, located in the Profile tab of the electronic medical record (EMR), revealed R16 was admitted to the facility on [DATE]. R16's diagnoses included generalized anxiety disorder. Review of an admission Minimum Data Set (MDS), located in the EMR under the MDS tab, with an Assessment Reference Date (ARD) of 02/17/24 indicated R16 had a Brief Inventory of Mental Status score (BIMS) of five indicating R16 was significantly cognitively impaired. The MDS also indicated R16 had taken an antipsychotic agent during the last seven days prior to the ARD. Review of R16's active Orders located in the EMR under the Orders tab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's right to be free from abuse was not violated, when one resident (Resident #2) was involved in a physical altercation with a visitor of two residents who resided in a different room (Residents #3 and #5) resulting in the visitor hitting the resident. The sample was 5. The facility census was 104. The facility was notified of past non-compliance on 3/15/24. Facility staff immediately intervened, notified administration, removed the visitor from the facility and provided assessment and services to Resident #2. Staff were in-serviced on abuse and neglect prevention and de-escalation techniques. The deficiency was corrected on 3/6/24. Review of the facility's Abuse Prevention Policy, revised 10/21/22, showed: -Policy: The facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to facility staff, other residents, staff from other agencies providing services to our residents, family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to promote and facilitate resident self-determination through support of resident choice, by failing to facilitate a resident's right to make choices about aspects of his/her life that are significant to the resident, when the facility staff failed to honor a resident's choice to get out of bed, resulting in the resident remaining in bed all day (Resident #5). The sample size was 12. The census was 105. Review of Resident #5's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 12/30/23, showed: -Moderate cognitive impairment; -Sit to stand: dependent, helper does all the effort. Chair/bed to chair: dependent, helper does all the effort. Lower extremities (hip, knee, ankle, foot) functional limitation on both sides; Wheelchair: dependent, helper does all the effort; -Diagnoses included debility (physical weakness), cardiorespiratory conditions (related to the action of both heart and lungs), hypertension (high blood pressure) and hyperlipidemia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-06 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide physician ordered rehabilitative services to assist one resident to attain, maintain or restore his/her highest practicable level of physical functioning (Resident #5). The sample size was 12. The census was 105. Review of the facility's Physician Order policy, last reviewed 9/28/22, showed: -Policy: To provide guidance and ensure physician orders are transcribed and implemented in accordance with professional standards, state and federal guidelines; -Responsibility: Licensed Nursed, Nursing, Administration, and Director of Nursing (DON); -Procedure: Physician orders must be documented clearly in the medical record. The required components of a complete order: -Date and time of order; -Name of practitioner providing the order; -Name and strength of medication/treatment; -Quantity/Duration; -Route of administration; -Indications/Diagnosis; -Stop date, if indicated. Review of the facility's Therapy Services agreement, included Services: Therapy and related services, facility will provide to customer, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to verify and implement hospital discharge orders for a Bilevel Positive Airway Pressure (BiPAP, a machine that helps push air into the lungs through a mask or nasal plugs) and oxygen therapy for one resident (Resident #1) who had a diagnosis of acute or chronic hypoxemic respiratory failure (absence of enough oxygen in the tissues to sustain bodily functions). In addition, the facility failed to address the resident's respiratory needs on the care plan and failed to have a policy regarding BiPAP use to direct staff on providing care. The sample was three and issues were found with one. The census was 107. Review of the facility's Physician Orders Policy, last reviewed 9/28/22, showed: -Policy: To provide guidance and ensure physician orders are transcribed and implemented in accordance with Professional Standards, State, and Federal Guidelines; -Responsibility: Licensed Nurses, Nursing Administration, Director of Nursing (DON); Procedure: -Physician orders shall be provided by licensed practitioners (physicians, nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-05-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to serve food in accordance with professional standards for food service safety by failing to ensure the walls and ceilings of the kitchen were free from dust and stains, the shelf under the steam table was free from rust and lime buildup, and the deep fat fryer was free of caked on food particles. Staff failed to rinse dishes and immerse in sanitizer for at least 30 seconds in the pot sink and failed to perform good hand hygiene when going from dirty dishes to clean dishes. Additionally, staff also failed to allow dishes to completely air-dry before stacking, failed to wear hairnets to cover all hair, and failed to ensure there was an air gap for the ice machine to prevent back flow. These deficient practices had the potential to effect all residents who ate meals at the facility. The census was 90. 1. Review of the facility's Nutritional Services Sanitation policy, dated 3/31/21, included: -Policy: Nutritional services shall ensure a clean and sanitary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-05-06 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call light system was adequately equipped to allow residents to call for staff assistance through a communication system, which relays the call directly to a staff member or to a centralized staff work area. The call light system monitor and speaker, located at the long-term care nurse station failed to alert staff to a resident's call light. Several resident room light indicators, located above the room door, were not visible from the nurse's station. In addition, one resident's call light did not function for several days of survey (Resident #534). The census was 90. 1. Review of the maintenance log, located and the long-term care nurses station, showed: -On 2/4/22, room [ROOM NUMBER] A & B call light out, signed as corrected; -On 3/14/22, room [ROOM NUMBER] call light broken, signed as corrected; -On 3/14/22, room [ROOM NUMBER] call light issues, signed as corrected; -On 4/4/22, room [ROOM NUMBER] call light, signed as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide residents with a clean, comfortable and homelike environment by not ensuring resident rooms, bathrooms and shower rooms were clean and in good repair. The census was 90. 1. Observations of the shower room located between the 200 and 400 halls for three of three days of observation, on 5/1/22 at 6:43 A.M., 5/2/22 at 6:52 A.M., and 5/3/22 at 9:48 A.M., showed: -A shower chair sat next to the sink with a bath basin and several towels on the seat that appeared to be thrown/tossed on the chair and not stacked. Three batteries for mechanical lifts sat on the sink, charging next to a can of hairspray; -Folded linen and a brief on the sink. Some of the towels hung over the edge of the sink; -A wheelchair and some railings stored in the corner near the tub. A bedside table with folded linen next to the wheelchair; -The tub overflowed with miscellaneous supplies, to include a pressure-relieving cushion, briefs, resident clothes and linen; -A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their admission/readmission checklist and physician admission orders by ensuring nurses processed admission medication orders for two residents who missed several days of their medications (Residents #135 and #136). The facility failed to promptly provide Resident #30, who had a wet cough, with a nebulizer treatment, failed to assess the resident's lungs prior to and after the nebulizer treatment and expected unlicensed nursing staff to assess lung sounds, which is not within their scope of practice. The facility failed to ensure the physician was notified of Resident #134's low blood pressures, failed to ensure physician orders were documented in a manner that was able to be understood by peers, and failed to document a respiratory assessment as ordered by the physician. The facility failed to ensure Resident #137's orders for vitals every four hours were documented. In addition, the facility failed to document neurological checks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who are unable to carry out activities of daily living received showers and care as scheduled/desired (Residents #68, #17, #35, #234, #6 and #66). The sample was 18. The census was 90. 1. Review of Resident #68's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/6/22, showed: -Cognitively intact; -Rejection of care not exhibited; -Required extensive assistance of one person physical assist for transfers and locomotion; -Required limited assistance of one person physical assist for personal hygiene; -Required one person physical assist for bathing; -Upper and lower extremities impaired on one side; -Diagnoses included stroke, seizures, hemiplegia (paralysis of one side of the body) or hemiparesis (weakness to one side of the body), depression, generalized muscle weakness, morbid (severe) obesity and cognitive communication deficit. Review of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy when staff failed to ensure fall interventions were in place for one resident (Resident #234). The facility also failed to ensure the resident environment remains as free of accident hazards as is possible when three out of four shower rooms observed contained unsecured razors, unsecured cleaning chemicals and a toilet that had chipped, broken and sharp edges. The sample was 18. The census was 90. Review of the facility's Fall Management Guidelines, located at the long-term care nurse's station and revised on 7/14/17, showed: -The facility will establish and utilize a systemic approach to resident choices in the fall management guidelines; -Newly admitted residents: -Upon admission, the admission nurse will complete the fall risk assessments in the electronic medical record system. The nurse will also complete the initial care plan and address risk factors related to the resident on the plan of care and implement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure drugs, biologicals, and other supplies stored in the medication carts and rooms, were not kept past their expiration dates in two medication carts and one medication room. The facility identified having two medication rooms and six medication carts. In addition, the facility failed to ensure prescription medications are properly stored, and unattended medication carts are locked or inaccessible to unauthorized staff and residents. Furthermore, the facility failed to implement an effective method of measuring temperature in the medication refrigerator. The census was 90. Review of the facility's Storage of Medication policy, revised 11/2018, showed: -Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications; -Medication rooms, carts, and medication supplies are locked when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-06 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement an effective quality assurance (QA)/quality assurance performance improvement (QAPI) program when they did not implement appropriate interventions to correct ongoing, systemic issues. The sample size was 18. The census was 90. Review of the facility's QAPI policy, last reviewed 8/20/20, showed: -Policy: -The QAPI plan will describe how the facility will ensure care and services delivered meet acceptable standards of quality, identify, problems and opportunities for improvement, and assure progress towards improvement is achieved and sustained. The quality assessment and assurance (QAA) committee will meet monthly to assess and monitor the quality of services provided to residents and identify potential problems or areas of opportunity for improvement. The QAA committee will implement and systematically evaluate programs and processes to identified problems in order to proactively improve health care delivery; -Purpose: -Identify how QAPI activities will be incorporated into the operations of the organization so…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-05-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy on communicable disease by failing to ensure 10 of 10 sampled staff, hired within the past 12 months, received their two-step tuberculin skin test (tests for latent tuberculosis). The census was 90. Review of the facility's Tuberculosis (TB) Skin Test Consent policy, undated, showed: General information: The Centers for Disease Control and Prevention (CDC) recommends that every health-care setting should conduct initial and ongoing evaluations of the risk for transmission of Mycobacterium tuberculosis, regardless of whether or not patients with suspected or confirmed TB disease are expected to be encountered in the setting. TB screening is a requirement for obtaining employment in this center. It is the policy of this facility that every employee will receive a two-step TB test up on hire (the first TB test must be completed on or before the day an employee attends orientation. The second TB test must be conducted within the first three (3) weeks of employment) and a one-step test annually. 1. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure third party liability (TPL) forms were completed or followed up on for the final accounting for residents who expired, within 30 days. This affected two of six residents who expired and had money in their account (Residents #136 and #236). The census was 90. 1. Review of Resident #136's resident fund account, showed the following: -He/she expired [DATE]; -He/she had a balance of $150.01; -No documentation of TPL completed. 2. Review of Resident #236's resident fund account, showed the following: -He/she expired on [DATE]; -He/she had a balance of $5,911.90; -TPL completed [DATE]; -As of [DATE], the resident's account remained open with a balance of $5,911.90. 3. During an interview on [DATE] at 9:36 A.M., the Corporate Business Office Manager (BOM) said when a resident with Medicaid expires and has funds left in their account, the facility completes a TPL form and submits it to the State of Missouri, Department of Social Services (DSS), within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Resident #134's physician and emergency contacts were notified after low blood pressure assessments and a change in condition. Additionally, the facility failed to notify Resident #335's emergency contacts after the resident had a fall (Residents #134 and #335). The census was 90. Review of the facility Notification of a Change in a Resident's Condition, dated [DATE], showed: Policy: -The attending physician and the resident representative will be notified of a change in a resident's condition, per standards of practice and Federal and/or State regulations; Responsibility: -All licensed nursing personnel; Procedure: Guidelines for notifications of physician/resident representative include: -Significant change or unstable vital signs; -Any accident or incident (per Federal and State regulations); -Symptoms of any infectious process; Document in the Interdisciplinary Team Notes: -Resident change in condition; -Notification of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete admission comprehensive assessments within 14 calendar days after admission to the facility and annual comprehensive assessments not less than once every 12 months to assess functional capacity using the resident assessment instrument (RAI) for three residents (Residents #185, #234, and #235). The census was 90. Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument manual, version 1.17.1m dated October 2019, showed: -admission comprehensive: Completion date no later than 14th calendar day of the resident's admission; -Annual comprehensive: No later than 366 calendar days of the assessment reference date (ARD) of the previous comprehensive assessment. 1. Review of Resident #185's medical record, showed: -admitted [DATE]; -An admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 10/30/20; -No further comprehensive MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan for four residents (Residents #135, #235, #78, and #86) within 48 hours of admission, to provide instructions for the provision of effective and person-centered care. The sample was 18. The census was 90. Review of the facility's Registered Nurse (RN) job description, dated 11/1/18, showed: Summary/Objective: -The RN position is to assess, plan, implement, and evaluate the nursing care of the resident within the company. Responsible for ensuring the care of the residents between shifts by providing direct care as well as supervising the care given by Certified Nursing Assistants (CNAs), Certified Medication Technicians (CMTs), and Licensed Practical Nurses (LPNs) and supportive staff members; Essential Functions include: -Assess residents on admission, readmission, incident, and with change of condition and document appropriately; -Implements baseline plan of care for the resident based on assessments and goals and updates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an ongoing restorative (RT) nursing program to ensure residents maintained their functional ability to the greatest extent possible. One resident did not receive restorative therapy services, and no restorative program was in place (Resident #35). The sample was 18. The census was 90. Review of the facility Policy and Procedure Establishment of an Individual Restorative Program, dated 1/1/14, showed: Purpose: -To provide treatment and services to maintain and improve functional abilities per physician orders; Procedure: 1. A restorative program may be recommended for a resident by any of the following ways: -Recommendation by the therapist prior to the time of discharge from therapy; -Recommendation by the therapist for evaluation and establishment of a restorative program following a therapy screen; -Recommendation by the Director of Nursing (DON) charge nurse, restorative nurse or nursing supervisor for establishment of a restorative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide appropriate and sufficient services, treatment and care based on current standards of practice for one resident with a suprapubic catheter (a urinary catheter surgically inserted through the abdominal wall and into the bladder, to drain urine) (Resident #534). The facility identified seven residents as having urinary catheters. The census was 90. Review of the facility's Catheter Care policy, dated October 2016, showed: -Purpose: To maintain consistent and adequate hygiene standards for residents with an indwelling catheter in order to maintain comfort, function, and prevention of infection and other complications; -The policy did not address the process to cleanse a suprapubic catheter site. Review of Resident #534's electronic medical record, showed: -Diagnoses included suprapubic catheter placement, neurogenic bladder (loss of bladder control as a result of brain, spinal cord or nerve damage), renal (kidney) disease and stroke; -A care plan, in use at the time of the survey, showed: -Focus:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to adequately maintain acceptable nutritional standards by failing to implement interventions as recommended by the registered dietician for 2 of 18 sampled residents who experienced weight loss (Residents #53 and #78). The census was 90. 1. Review of Resident #53's medical record, showed: -admission date of 3/4/22; -Diagnoses included cellulitis of left lower limb, localized edema, fluid overload, and amnesia; -Significant cognitive dysfunction. Review of the resident's monthly weights, showed: -3/5/22, 102 pounds (lbs). Review of the resident's active physician orders on 5/4/22 at 10:52 A.M. showed: -An active order dated 3/5/22 for regular diet, regular texture, and thin consistency liquids; -An active order dated 3/10/22 for Prostat liquid protein to be given twice per day; -An active order dated 3/10/22 for Ensure to be given three times per day with meals; -An order dated 3/16/22 for weekly weights to be recorded. Review of the resident's progress notes, dated 4/12/22 at 5:14 P.M., showed a note from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident received gastrostomy tube (a tube inserted through the abdomen into the stomach to provide medication, nutrition, and hydration) feeding as ordered on a consistent basis, and to ensure the head of the resident's bed was elevated to prevent aspiration (choking). The facility identified five residents receiving tube feedings, two of which were sampled and problems were found with one (Resident #234). The sample was 18. The census was 90. Review of the facility's Continuous Tube Feeding policy, dated February 2016, showed: -Purpose: To provide nourishment to the resident who is unable to obtain nourishment orally; -Procedure: -Verify physician order for tube feeding; -Always keep resident receiving continuous feedings in semi-Fowler's (body position at 30 degrees head of bed elevation) or higher position. Review of Resident #234's medical record, showed diagnoses included moderate protein-calorie malnutrition, gastrostomy status, acute pneumonitis (inflammation of lung tissue) due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to document attempts to use appropriate alternatives prior to installing a bed rail. If used, the facility failed to assess the resident for risk of entrapment prior to installation, review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation. The sample size was 18 and three residents were identified during the survey with bed rails in use (Residents #30, #234 and #53). The census was 90. 1. During an interview on 5/05/22 11:43 A.M., the Director of Nursing (DON) said she was not sure if there should be an order for bed rail use. She was not sure of the process for determining if a resident needed a bed rail. She will have to review the policy. Informed consent, including discussing the risks and benefits of bed rails, should be done before bed rail installation. She was not sure if this is done. At 12:44 P.M., the DON said the Safety Device Audit Tool assessment is what the facility used to determine if bed rails are appropriate.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident was free from a significant medication error when the resident missed several doses of a chemotherapy medication (Resident #185). The census was 90. Review of the facility's Physician Orders policy, dated as revised on July 1, 2017, showed: -Purpose: To provide guidance to ensure physician orders are transcribed and implemented in accordance with professional standards; -Clear and complete orders will be transcribed to the appropriate administration record; -Medications will be ordered from the pharmacy to ensure prompt delivery. Medications available from the emergency drug supply shall be utilized for the first dose until a supply arrives from pharmacy. Review of the facility's Medication Administration-Preparation and General Guidelines policy, dated 12/2017, showed: -Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so; -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain a hospice physician certification of terminal illness, and to develop a written plan of care including both the most recent hospice plan of care and a description of the services furnished by the facility to attain or maintain the resident's highest practicable physical, mental and psychosocial well-being, for one of one resident sampled for hospice services (Resident #235). In addition, the facility failed to ensure the resident's hospice documentation was located in an area readily accessible to facility and hospice staff. The sample was 18. The census was 90. Review of Resident #235's hospice agreement, executed 4/11/22, showed: -Plan of care: The interdisciplinary group shall establish, coordinate, and supervise hospice patients' plans of care, and review and update hospice patients' plans of care with facility personnel. The interdisciplinary group shall review hospice patients' plans of care every 14 days. All hospice care will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-06 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure when bed rails and mattresses are used and purchased separately from the bed frame, the bed rails, mattress, and bed frame were compatible for one resident (Resident #30). The resident's family purchased and installed the bed rail and the maintenance staff failed to assess the bedrail for proper instillation or compatibility. This resulted in the bed rail fitting loosely and the resident becoming stuck between the mattress and bed rail. The census was 90. Review of Resident #30's medical record, showed: -Diagnoses included altered mental status, stroke, seizure disorder, hemiplegia and hemiparesis (paralysis or severe weakness in one part of the body) due to stroke and lung disease; -A care plan for the admission date of 1/13/20, showed: -Alteration in mobility, resident requires extensive assist of one staff for safe transfers, bed mobility, ambulation and wheelchair mobility; -Updated 3/3/22: Grab bar for mobility, positioning and transfer; -An order dated 2/21/21, may have bed rails x1 to bed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2022-05-06 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify a representative of the State Long-Term Care Ombudsman of emergency transfers/discharges for residents sent to a hospital for various medical reasons. The census was 90. Review of the facility's Notification of Transfer and Discharge policy, issued 3/2017, showed: -Policy: The facility will provide resident and resident representative notice of an impending transfer or discharge; -Policy interpretation: The facility will notify the resident and resident representative(s) of the impending transfer or discharge and the reasons for the move in writing and in a language and manner they will understand. The facility will also send a copy of the notice to a representative of the Office of the State Long Term Care Ombudsman. Review of the facility's admission and discharge report from 1/1/22 through 5/1/22, showed: -15 residents with emergency transfers from the facility to a hospital in January 2022; -10 residents with emergency transfers from the facility to a hospital in February 2022; -20 residents with emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$107,465 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $73,450 — penalty dated 2024-05-15
- $34,015 — penalty dated 2024-01-23
- Medicare payment denial — starting 2024-06-21 for 4 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MGM HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.3 | -1.3 vs chain |
| Health inspection | 2 of 5 | 2.4 | -0.4 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 2 of 5 | 3.6 | -1.6 vs chain |
The other 26 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| YB ACQUISITION LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 61% | since 12/31/2022 |
| JEREMIAS, BARUCH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 39% | since 05/31/2019 |
| LEWIS, TONYA | Individual | W-2 MANAGING EMPLOYEE | — | since 02/21/2023 |
| RIGGINS, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | since 06/28/2022 |
| BIENSTOCK, JUDAH | Individual | CORPORATE DIRECTOR | — | since 08/01/2012 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265757. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.