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Oak Park Care Center

6637 Berthold Avenue, Saint Louis, MO 63139 · For profit - Corporation · 120 certified beds · (314) 781-3444 Medicare & Medicaid certified

Call the home — (314) 781-3444 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6400 Clayton Rd · (314) 833-2147 · Call to confirm hours
Pharmacy
1035 Bellevue Ave · (314) 768-8870 · Call to confirm hours
Grocery
Rest0.6 mi
6455 Manchester Ave · (314) 951-7773 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.9%18.1%15.4%better
Long-stay residents who lose too much weight2.3%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.3%2.3%2.0%better
Long-stay residents with depressive symptoms71.7%18.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%4.1%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened7.9%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.3%25.6%18.9%better
Long-stay residents given the seasonal flu vaccine77.8%90.9%95.3%worse
Long-stay residents with pressure ulcers3.6%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control12.6%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.1%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine15.8%63.5%79.4%worse
Short-stay residents rehospitalized after admission21.8%26.0%22.6%typical
Short-stay residents with an outpatient ER visit11.2%13.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.272.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.102.331.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

41.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

41.9%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
28.6%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 28.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF41.9%CMS range 26.2–60.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.7–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge28.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge32.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified82.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.3%CMS range 4.9–15.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.161.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.16
RN hours/ resident / day
0.93
LPN hours/ resident / day
2.71
Aide hours/ resident / day
3.80
Total nurse hours/ resident / day
0.15
RN hoursweekends
55.4%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 120 beds and averages 81.8 residents a day — about 68% occupied, or roughly 38 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.16 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.71 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 4.04 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.16 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2024-08-14)
17
at the previous standard inspection (2023-01-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Actual harm · G2024-04-30 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate administration of water flushes and enteral nutrition for one resident who was dependent upon a gastrostomy tube (g-tube, a tube inserted through the belly that brings nutrition directly to the stomach) for nutrition and hydration for one residents (Resident #1). Resident #1 was admitted to the facility on [DATE]. admission orders showed Nepro (balanced, high-calorie nutrition) 50 milliliters (ml)/hour via g-tube continuously and water flushes 180 ml every four hours. On 3/5/24, the order was changed to Glucerna (calorically dense formula) due to the unavailability of Nepro. The resident was hospitalized on [DATE] and diagnosed with metabolic encephalopathy (a neurological disorder not caused by primary structural abnormality and caused by chemical imbalance in the blood, by illness or organs not working like they should), uremia (a buildup of waste products in the blood that occurs as a result of untreated kidney failure) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store food in a safe and sanitary manner to prevent potential cross-contamination and failed to label and date food items. This had the potential to affect all residents who consumed food from the facility kitchen, The facility had a census of 85. Review of the facility Food Storage Policy, dated 3/31/21, revised on 8/16/23, showed: -Policy: Ensure food storage and safety practices are maintained and monitored and comply with Federal and State regulations governing food storage and safety; -Responsibility: Dietary Aide, Dietary Cook, & Dietary Manager; -Dating of leftovers shall be as follows: -Multiple ingredients shall be used the same day of preparation then discarded; -Other potentially hazardous leftovers shall be labeled with an expiration date of three (3) days; -Leftovers which are not expired but change appearance or lose quality shall be discarded immediately; -Foods shall be stored in an organized manner and shall be maintained in their original containers unless they are considered a leftover. All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an infection prevention and control program when staff failed to wear appropriate personal protective equipment (PPE), in accordance with the facility's policy, during high-contact activities with residents on enhanced barrier precautions (EBP, precautions for use during high-contact resident care activities for residents infected with a multidrug-resistant organism (MDRO, microorganisms that are resistant to one or more classes of antimicrobial agents) for three residents (Residents #57, #29 and #82). Furthermore, the facility failed to follow their incontinent care policy when staff provided perineal area care (cleansing between the legs and buttocks area) to Resident #82. In addition, the facility failed to follow accepted infection control and prevention to implement their water management program to prevent the spread of waterborne pathogens, such as legionella (a bacteria that causes legionnaire's disease which is a severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure all residents were treated in a manner to maintain dignity when one resident's (Resident #90's) catheter bag (urine drainage bag) was visible to the hallway from the resident's room. In addition, staff fed one resident (Resident #43) while standing over the resident during a meal. The sample size was 18. The census was 85. Review of the facility's Resident Rights policy, reviewed 4/26/23, showed: -Policy: The facility shall treat residents with kindness, respect and dignity and ensure resident right are being followed. The resident/resident representative will be informed on their rights upon admission; -Procedure: Employees will receive education and training on resident rights upon hire and annually; -Resident Rights included: -Exercise Rights; -Respect and Dignity; -Privacy and confidentiality. 1. Review of Resident #90's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow facility policy when one resident (Resident #29) fell on the facility's transport van while returning from a doctor's appointment and staff moved the resident without a nurse physically assessing the resident or calling 911. The census was 85. Review of the facility's Fall Management Policy, dated 2/28/23, showed: -Definition: fall is a sudden, uncontrolled, unintentional, downward displacement of the body to the ground or other object; -Prevention/treatment: Prior to moving the resident, the charge nurse will evaluate for injury. Review of Resident #29's annual Minimum Data Set (MDS, a federally mandated assessment instrument completed by facility staff), dated 8/14/24, showed: -Moderately impaired cognition; -Dependent on staff for rolling left to right; -Dependent on staff for chair/bed to chair transfer; -Used manual wheelchair; -Diagnoses included: diabetes and hemiplegia (paralysis of the arm, leg, and trunk on the same side of the body) or hemiparesis (slight weakness in a leg, arm, or face, it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were labeled and stored in accordance with acceptable standards of practice. The facility identified four medication carts, two nurse's carts, one treatment cart, and one medication room. Of those medication storage areas, three medication carts, one nurse's cart, and one medication room was reviewed. Issues were found in one medication cart and one nurse cart. A carton of Ensure Plus nutrition shake was opened and undated. A tube of Venelex ointment (used on the skin to cover wounds) and a tube of Betamethasone cream (used to help relieve redness, itching, swelling, or other discomforts caused by certain skin conditions) were opened, undated and unlabeled. The census was 85. Review of the facility's Medication Storage Policy, dated 11/2018, showed: -Policy: Medications and biologicals are stored safely, securely, and properly following the manufacture's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to make an appointment with a surgeon for one resident with wounds on his/her fingers on both of his/her hands. The wound care company's physician requested a consult with a surgeon on 11/30/23, due to exposed bone on some of the resident's fingers. Facility staff failed to make the surgeon's appointment for the resident until 1/10/24 (Resident #5). The census was 86. Review of the facility's Wound Management policy, dated 11/15/22, included: -Policy: To promote wound healing of various types of wounds, the facility will provide evidenced based treatments in accordance with current standards of practice and physician orders; -Procedure: -Wound Management: -Wound treatment will be provided in accordance with physician order: cleansing method, type of dressing, frequency of dressing change; -Pressure injuries will be differentiated from non-pressure wounds: arterial (caused by poor circulation), venous (caused by abmornal vein function), diabetic, surgical, moisture associated skin damage. Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff followed their Wound Management Policy, failed to follow and/or promptly follow new and/or altered treatments and discontinued treatments as ordered by the wound care company physician for one resident with pressure ulcers/injuries (injury to skin and underlying tissue resulting from prolonged pressure on the skin) on the left heel, right heel, sacrum (the bony area between the lower back and upper buttocks) and right lateral ankle. (Resident #10). The facility also failed to ensure one resident with a care plan intervention to wear a heel protector while in bed, and an order from the wound care company to wear off-loading boots, wore those pressure relieving devices. Staff also failed to notify the wound care company with a new order upon readmission on [DATE] to assess the resident resulting in the resident to not be seen on 1/10/24 during wound care company rounds (Resident #3). In addition, the facility failed to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one resident with an order for an indwelling urinary catheter (thin tube inserted through the urethra and into the bladder to drain the bladder of urine) had the size of catheter as ordered on the physician's order sheet (POS). In addition, the facility failed to ensure the resident's catheter bag (used to collect the urine and is attached to the catheter by catheter tubing) remained below the resident's bladder during a Hoyer lift (a machine used to transfer a resident that is unable to bear weight) transfer, and the catheter bag remained off the floor. The facility identified two residents with catheters, one was sampled (Resident #3) and problems were identified. The census was 86. Review of the facility's Catheter Care policy, dated 7/13/22, showed: -Policy: The facility will maintain consistent and adequate hygiene standards for residents with an indwelling catheter to maintain function and prevention or complications; -Responsibility: Nursing Staff, Licensed Nurses, Nursing Administration, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide residents with a clean, comfortable and homelike environment by not ensuring two resident rooms, bathroom and the dining room were clean and in good repair (Residents #67 and #27). The census was 82 1. Observation on 1/22/23 at 12:04 P.M., of the main dining room, showed approximately 3 feet of plastic baseboard, loosened from the wall under the dining room windows. Parts of the baseboard lay on the floor. The wall behind the baseboard appeared torn, dirty and in disrepair. 2. Review of Resident #67's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 12/27/22, showed: -Responds adequately to simple, direct communication; -Requires one person physical assistance in toilet use, dressing and personal hygiene; -Always incontinent of bowel and bladder; -Diagnoses included high blood pressure and Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors). Observation of the resident's room on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents receive the necessary services to maintain good personal hygiene for two residents observed during perineal care (cleansing of the area between the legs to include the buttocks and genitals) who were left soiled for an extended period of time and then not completely cleaned (Residents #83 and #46). The facility also failed to ensure weekly showers were provided and hair cleansed for two residents (Resident #5 and Resident #67). The sample was 18. The census was 82. Review of the incontinent care policy, dated 7/21/22, showed: -Policy: The facility will provide incontinent care as directed in the plan of care; -Procedure: Explain procedure to the resident. Perform hand hygiene and apply gloves. Removed soiled brief. Cleanse the peri-area. -For females: separate the skin and cleanse one side and then the other. Cleanse down the center in a front to back manner. Cleanse the thighs, buttocks and in between the buttocks; -For…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · E2023-01-27 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to use the services of a registered nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The census was 82. Review of the facility's Facility Assessment Tool, updated 1/5/23, showed: -Average daily census: 80; -Staffing type/plan: Administrator, RN, licensed practical nurses (LPNs), and certified nurse aides (CNAs); -Position: Licensed nurses providing direct care (RN or LPN): 7; -CNAs: 20; -Other nursing personnel: 3; -How did the facility assess the resident population: Point Click Care (PCC, electronic medical record), Minimum Data Set (MDS), and Quality Assurance and Performance Improvement Plan (QAPI); -Does this reflect the population observed: yes; -How did the facility determine the staffing level: Census vs acuity. Review of the staffing sheets, provided by the Assistant Director of Nursing (ADON) for staffing 12/1/22 through 12/27/22, showed: -Wednesday, 12/1/22: No RN worked any shift; -Thursday, 12/2/22: No RN worked any shift; -Friday, 12/3/22: No RN worked any shift; -Saturday, 12/5/22: No RN worked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-27 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete the controlled substance inventory sheets appropriately to maintain accurate accountability of the inventory of all controlled substances administered at all times. The facility had incomplete controlled substance sheets for three of six narcotic count sheets sampled. The sample size was 18. The census was 82. Review of the Controlled Substance Storage policy, dated 2/2020, showed: -Policy: Controlled substances are subject to special handling, storage, disposal and record keeping in the facility; -Procedures: -The Director of Nursing (DON), in collaboration with the consultant pharmacist, maintains the facility's compliance with federal and state laws and regulations in the handling of controlled substances; -Schedule II-V medications subject to abuse of diversion are stored in a permanently affixed, double locked compartment separate from all other medications; -At each shift change, or when keys are transferred, a physical inventory of all controlled substances including refrigerated items is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-27 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure monthly medication reviews (MMR) were completed timely (Residents #6, #17, #31, #44 and #47). The facility also failed to complete the physician's order to consult psychotherapy services following a gradual dose reduction (GDR) recommendation in December 2022 (Resident #47). The sample was 18. The census was 82. Review of the facility's Medication Regimen Review (MRR) policy, dated 12/2017, showed: -Policy: The AlixaRx clinical pharmacist (ACP) performs a comprehensive review of each resident's medical record at least monthly. Irregularities, findings, and recommendations are reported at a minimum to the Director of Nursing (DON), attending physician, and the Medical Director; -Recommendations and/or MMR reports are provided to attending physicians and Medical Director within 72 hours of receipt or within three business days. 1. Review of Resident #6's electronic medical record (EMR), showed: -Diagnoses included stroke, anemia (the blood doesn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff treated residents with dignity and in a respectful manner by leaving one resident exposed during personal hygiene after staff left the resident's room door open to the hallway and the bedroom curtains open to the parking lot (Resident #46). Staff left a resident exposed in his/her brief in the wheelchair and also spoke to him/her in a disrespectful manner when the resident notified the staff of a high blood sugar level (Resident #37) The sample size was 18. The census was 82. Review of the incontinence care policy, dated 7/21/22, showed to provide privacy, close the door and the curtains and or the blinds. 1. Review of Resident #46's quarterly Minimum Data Set (MDS) a federally required assessment instrument completed by facility staff, dated 10/6/22, showed: -Severe cognitive impairment; -Total staff assistance needed with dressing, hygiene and toileting; -Always incontinent of bowel and bladder; -Diagnoses included dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to refund resident funds within 30 days of discharge for one resident (Resident #133). The sample was 18. The census was 82. 1. Review of Resident #133's discharge Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/9/22, showed: -Entry date: 8/16/21; -Unplanned discharge; -Discharge assessment: return anticipated; -Discharge status: acute hospital. Review of the resident's admission/discharge/death to social security form, dated 9/20/22, showed the resident discharged on 7/9/22. Review of the resident's progress notes, showed on 8/22/22 at 5:54 P.M., call placed to hospital to get update on resident's condition. Spoke to nurse who states the resident remains in Intensive Care Unit (ICU) on ventilator and meeting has been scheduled for possible trachea placement. Review of the resident's trust account, showed: -On 8/3/22, the facility deposited the resident's August 2022 social security money in the amount of $1,346.00; -No care cost debited for August 2022; -On 8/3/22, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure all physician orders were followed by not ensuring the order for a magnetic resonance imaging (MRI, procedure that make detailed pictures of areas inside the body) was completed (Resident #70), not ensuring pressure relieving boots were worn as ordered (Resident #36) and diet orders were followed as ordered (Residents #36 and #44), for three of 18 sampled residents. The census was 82. Review of the facility's physician's orders policy, dated 9/28/22, showed: -Policy: To provide guidance and ensure physician's orders are transcribed and implemented in accordance with professional standards, state and federal guidelines; -Procedure: Physician orders shall be provided by licensed practitioners authorized to prescribe orders; -Orders must be recorded in the medical record by the licensed nurse authorized to transcribe such orders; -Physician orders must be documented clearly in the medical record. The required components of a complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a discharge planning process was in place which addressed discharge goals and needs, including caregiver support, referrals to local contact agencies as appropriate and involvement with the resident for one of two residents sampled for discharge planning (Resident #70). The census was 82. Review of the facility's discharge plan/summary policy, reviewed 10/7/21, showed: -Policy: An interdisciplinary summary is competed on a resident upon discharge to assure the continuum care needs of the resident are met; -A physician order must be obtained; -Upon notification of impending discharge, the interdisciplinary team should be notified to allow staff the opportunity to educate and implement a safe discharge. Social work should coordinate the discharge planning process; -If the resident is discharging to a private home, social work should meet with the person accepting responsibility for the resident. Referrals needed should be made to home health, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain perimeters for a blood sugar over 350 for one sampled resident (Resident #37) and failed to update the resident's care plan. In addition, the facility failed to ensure the Glucagon (medication to treat low blood sugar levels) kit was assessable to all nursing staff. The resident sample was 18. The census was 82. During an interview on 1/23/23 at 12:15 P.M., Corporate Nurse A said the facility did not have a policy for insulin administration. Review of Resident #37's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 11/16/22, showed: -Cognitively intact; -Diagnoses included diabetes, hyponatremia (low sodium in the blood), and hyperlipidemia (high level of lipids in the blood); -Insulin injections administered in the last seven days. Review of the resident's blood sugar results, for November 2022, showed: -On 11/3/22 at 6:40 A.M., a blood sugar of 400 (normal 90-130); -On 11/15/22 at 8:51 A.M., a blood sugar of 561; -At 4:15 P.M., a blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident received appropriate treatment and services to maintain or improve mobility when staff did not provide range of motion for one resident or a restorative therapy (RT) program for a contracture (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) prevention and treatment (Resident #60). The facility census was 82. Review of the undated referral to the restorative program policy, showed: -Policy: The restorative team promotes the highest level of functioning in areas of self-care, cognition, communication and mobility; -Procedure: Nursing rehabilitation or other staff may provide restorative referrals for the restorative program when: -A decline in function of a resident is noted, per nursing documentation; -The restorative referral should be made to the Restorative Nurse, per facility protocol. The Restorative Nurse is then responsible for development of the restorative program and communicating the interventions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain proper positioning of the resident's indwelling catheter (a thin tube inserted through the urethra into the bladder to drain urine) tubing and catheter drainage bag for one resident (Resident #18). The facility failed to ensure there were current physician orders for the indwelling urinary catheter. Facility staff also failed to address the catheter use on the resident's care plan. The facility identified one resident with an indwelling urinary catheter (Resident #18). The census was 82. Review of the facility's catheter care policy, dated 7/13/22, showed the facility will maintain consistent and adequate hygiene standards for residents with an indwelling catheter to maintain function and prevention of infection or complications. Review of Resident #18's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 11/22/22, showed: -Severe cognitive impairment; -Required extensive assistance with bed mobility, transfers, dressing, toileting and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were not kept past their expiration dates and that medications for residents who were no longer in the facility were removed from the active medication supply for one of one medication room. The facility identified having one medication room, four medication carts and one treatment cart. The census was 82. Review of the facility's Medication Storage in the Facility policy, revised 11/2018, showed: -Medications and biologicals are stored safely, securely and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications; -All expired medications will be removed from the active supply and destroyed in the facility, regardless of the amount remaining. The medication will be destroyed in the usual manner. Observation on 1/24/23 at 9:41 A.M., of the medication storage room, showed: -A pack of intravenous (injection of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to offer special dietary equipment per the resident's plan of care to assist each resident to maintain their highest level of function and independence, for one resident (Resident #36). The sample was 18. The census was 82. Review of Resident #36 Care Plan, in use at the time of survey, showed: -Problem: Resident needs help with activities of daily living (ADLs) due to a stroke; -Outcome: Resident's needs will be met with assist of staff; -Interventions: Resident will have built up dietary utensils at meals. Divided plate at meals. Lid cup with straw. Review of the Resident's Meal ticket, showed: -Breakfast: Regular diet, thin liquids, dislikes milk; -Adaptive equipment: built-up utensil handles, divided plate, lidded cup with straw; -Standing order: double eggs; -Lunch: Regular diet, thin liquids, dislikes milk; -Adaptive equipment: built-up utensil handles, divided plate, lidded cup with straw; -Standing order: double protein; -Dinner: Regular diet, thin liquids, dislikes milk; -Adaptive equipment: built-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow acceptable standards of practice for infection control during personal care for two residents (Resident #46 and Resident #83). Staff failed to change their gloves or sanitize their hands after touching soiled surfaces, prior to touching the resident and his/her personal items. Staff also placed soiled linens directly onto the resident's floor. The sample was 18. The census was 82. Review of the Facility's Incontinent Care policy, dated 7/21/22, showed: -Policy: The facility will provide incontinent care as directed in the plan of care; -Procedure: Explain procedure to the resident. Perform hand hygiene and apply gloves. Removed soiled brief. Cleanse the perineal area (the surface area between the thighs, extending from the pubic bone to the tail bone); -Use a clean surface area for the cloth for each wipe and use multiple cloths if necessary to maintain infection control; -Remove soiled gloves, perform hand hygiene and apply clean gloves; -Apply clean brief and clothing. 1. Review of Resident #46's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the residents' call light system was working properly and ensure that the call light was in reach for two of 18 sampled residents (Residents #31 and #37). The census was 82. Review of the facility's Resident Call System Policy, dated 10/20/22, showed the following: -Policy: The facility call system relays calls directly to a centralized work area from the resident's bedside, toilet, and bathing area. The call system is accessible to a resident lying on the floor as required by state/federal guidelines; -Responsibility: Nursing, Interdisciplinary Team (IDT) Members, Maintenance Director, and Licensed Nursing Home Administrator (LNHA); -Procedure: -Upon admission nursing will orientate resident to accessing the resident call system; -During rounds nursing and IDT team members will ensure resident call system is within reach of the resident; -In the event resident call system is down; call bells will be utilized until power is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-27 · tag F0924 — isolated
    Put firmly secured handrails on each side of hallways.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure a corridor in one hall was completely equipped with handrails. This practice potentially affected any residents who reside in or use this area in the facility. The census was 82. Observation on 1/22/23 at 9:15 A.M., showed the handrail in between the men's shower and room [ROOM NUMBER], a whole piece of handrail was missing. The three braces and screws, where the handrail was supposed to be hung, were still attached to the wall. During an interview on 1/22/23 at 10:01 A.M., Certified Nurse Assistant (CNA) Q said the handrail by room [ROOM NUMBER] has been missing for months. He/She said there was no handrail in that area when he/she was employed in September 2022. He/She said the maintenance staff were aware of the issue. During an interview on 1/27/23 at 8:35 A.M., the Maintenance Supervisor said he was made aware of the missing handrail a couple of weeks ago. He said a replacement has been ordered and was waiting for the delivery. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-07-22 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation. In addition, the facility failed to properly document narcotic counts for the controlled substances on one of four medication carts. The facility census was 87. 1. Review of the Certified Medication Technician's (CMT)'s narcotic count sheet, dated 6/1 through 7/18/19, for the 100 and 200 Halls, showed the following: -No signature by the on-coming staff, a total of 26 shifts; -No signature by the off-going staff, a total of 33 shifts; -Narcotic count not recorded or signed by the on-coming or off-going staff, a total of 13 shifts. 2. During an interview on 7/18/19 at 1:54 P.M., CMT E said the on-coming and off-going CMTs and nurses are supposed to count the controlled substance cards and the number of pills per card at the beginning and end of every shift and sign the ledger after doing so. The controlled substance report showed 14 cards in the medication cart. CMT E counted the cards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-07-22 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide dignity to residents by not providing dining assistance to one visually impaired resident (Resident #40), failed to assist a resident with wet soiled clothing (Resident #8), failing to treat a wound and allowing the drainage from that wound to remain visible on the wall (Resident #14) and by placing a resident who could not eat among a group of others who were enjoying an ice cream treat (Resident #69). The sample size was 18. The census was 87. 1. Review of Resident #40's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 5/10/19, showed the following: -Severe cognitive impairment; -Unable to ambulate; -Extensive assistance to total dependence on staff for all mobility and personal care; -Supervision with eating; -Severely impaired vision; -Diagnoses included diabetes, dementia, schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-22 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a facility code status (full code-if the heart stops beating or breathing ceases, all life saving methods are performed) or no code (do not resuscitate, no life prolonging methods are performed) form for one resident (Resident #77), failed to obtain a physician's order for code status for one resident (Resident #6) and failed to perform a yearly review to verify the code status for two residents (Residents #10 and #14). These practices affected four out of 18 sampled residents. The census was 87. 1. Review of Resident #77's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 5/7/19, showed the following: -admitted to the facility on [DATE]; -Diagnoses included Alzheimer's disease and malnutrition. Review of the medical record, showed the following: -A physician's order, dated 11/1/18, for full code; -An 8 by 10 inch form in the front of the chart that read FULL CODE; -No signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-22 · tag F0620 — pattern
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain records of residents' personal possessions. Furthermore, the facility failed to address the process to maintain personal property inventory sheets in the facility's admission agreement. A review of 18 sampled residents, showed nine residents did not have documentation of their personal possessions in their medical records (Residents #39, #10, #57, #28, #14, #69, #238, #63 and #1). The census was 87. 1. Review of the facility's admission Agreement, undated, showed the facility did not address how they would document and maintain personal property inventory sheets. 2. Review of Resident #39's medical record, showed the following: -admitted to the facility on [DATE]; -A personal property inventory sheet, dated 10/24/13; -No updated personal inventory sheet. No television or radio marked on the inventory sheet. Observation of the resident's room, showed an approximately 32 inch flat screen television, and a newer radio sat on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-07-22 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide and ensure nail care, including cleansing and trimming had been completed and provide proper grooming for facial hair for four of 18 sampled residents (Residents #84, #21, #59 and #40). The census was 87. 1. Review of Resident #84's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/9/19, showed the following: -Moderate cognitive impairment; -Dependent on staff for personal hygiene; -Diagnoses included dementia, Parkinson's disease (a neurological condition that causes muscle rigidity, tremors, and changes in speech and gait) and schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves). Review of the care plan, dated 4/3/19, showed the following: -Problem: Resident has a self care performance deficit related to dementia, disease process of Parkinson's and impaired balance; -Goal: Resident will maintain current level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-22 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure each resident's drug regimen was free from unnecessary psychotropic drugs by failing to obtain qualifying diagnoses for the use of antipsychotic medications for three of 18 residents sampled (Residents #77, #63 and #1). The census was 87. 1. Review of Resident #77's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 5/7/19, showed the following: -admitted to the facility on [DATE] with a readmission date of 11/16/18; -Severe cognitive impairment; -Unable to ambulate; -Extensive to total dependence on staff for all care; -Received an antipsychotic and antidepressant the last seven of seven days; -Diagnoses included Alzheimer's disease and malnutrition. Review of the physician's order sheets (POS), dated 12/1/18 through 7/31/19, showed an order, dated 1/28/19, to administer Seroquel (antipsychotic) 100 milligrams (mg) twice a day (BID) for a diagnosis of dementia with behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement person-centered comprehensive care plans to meet preferences and goals and address residents' medical, physical, mental and psychosocial needs, by not addressing a resident's behavioral needs (Resident #63) or address a resident's discharge goals (Resident #1). The census was 87. 1. Review of Resident #63's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 6/18/19, showed the following: -Moderate cognitive impairment; -No behaviors; -Extensive assistance from staff for toileting, hygiene, dressing and transfers; -Diagnoses included high blood pressure, depression, diabetes and bipolar disorder (unusual shifts in mood). Review of the resident's medical record, showed the following: -On 6/3/19 at 5:37 P.M., new orders received for the resident to be sent to the hospital after hitting another resident. When asked what happened, the resident stated that he/she wanted a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-22 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to summarize the stay for one of the two discharged residents' records reviewed (Resident #87). The staff did not write a discharge note or indicate what information they provided to the resident and to the receiving facility. The census was 87. 1. Review of the admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 4/2/19, showed the following: -Moderate cognitive impairment; -Limited assistance required for personal hygiene; -Independent with all mobility; -Continent of bowel and bladder; -Diagnoses included paranoid schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves including auditory and visual delusions and hallucinations), social phobias, impulse disorder (failure to resist a temptation) and autistic disorder (characterized by challenges with social skills, repetitive behaviors, speech and nonverbal communication). Review of the physician order sheets (POS), dated 6/1/19, showed the resident's medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain acceptable parameters of nutritional status for one resident (Resident #84) by not recognizing a weight loss of 9.02% over a period of three months and not ensuring the resident received an evaluation by a registered dietician. The sample size was 18. The census was 87. Review of Resident #84's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/9/19, showed the following: -Moderate cognitive impairment; -Extensive assistance required for all mobility, eating and toileting; -Dependent on staff for personal hygiene; -Diagnoses included dementia, Parkinson's disease (a neurological condition that causes muscle rigidity, tremors, and changes in speech and gait) and schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves). Review of the care plan, dated 3/29/19, showed the following: -Problem: Resident has the potential for nutritional problem related to psychosis (disruption of thoughts and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-07-22 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to post the required nurse staffing information, which included the actual hours worked by both licensed and non-licensed nursing staff directly responsible for resident care, per shift on a daily basis, for five of five days of observation. The census was 87. Observations on 7/16/19 at 10:00 A.M., 7/17/19 at 9:44 A.M., 7/18/19 at 8:24 A.M. and 1:00 P.M., 7/19/19 at 8:15 A.M. and 7/22/19 at 10:00 A.M., of the daily nursing staffing information sheet, posted outside of the business office, did not contain the actual hours worked by both licensed and non-licensed nursing staff per shift directly responsible for resident care. During an interview on 7/22/19 at 10:00 A.M., the Director of Nursing (DON) said the daily nurse staffing information should be posted with the name of the facility, date, daily census, number of licensed and non-licensed nursing staff for each shift, with the actual hours worked. She said the staffing coordinator was responsible for posting the daily nurse staffing information with the required information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-07-22 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written transfer/discharge notices to residents or their legal representatives for two of 18 sampled residents who were transferred to the hospital for medical reasons (Residents #63 and #238). The census was 87. 1. Review of Resident #63's Minimum Data Sets (MDS), a federally mandated assessment instrument completed by facility staff, admission and discharge assessments, showed the following: -discharged to the hospital on 6/27/19; -Returned to the facility from the hospital on 7/2/19; -No documentation the resident and/or their representative received written notice of the resident's transfer. 2. Review of Resident #238's MDS admission and discharge assessments, showed the following: -discharged to the hospital on 7/9/19; -Returned to the facility from the hospital on 7/13/19; -No documentation the resident and/or their representative received written notice of the resident's transfer. 3. Review of the facility's admission Agreement, undated, included the following: -Reasons the facility may involuntarily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-07-22 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written notice to the resident or their legal representative, of the facility bed hold policy at the time of the transfer to the hospital, for three of 18 sampled residents, who were recently transferred to the hospital for various medical reasons (Residents #54, #63 and #238). The census was 87. Review of the facility's Bed Hold Policy, last revised March 2017, included the following: -Facility shall inform residents and/or resident representatives upon admission and prior to a transfer for hospitalization or therapeutic leave of the bed hold policy; -Upon a resident being transferred for hospitalization or for a therapeutic leave, the resident and resident representative will be provided information on the facility bed hold policy within 24 hours of the hospitalization or therapeutic leave; -A copy of the bed hold acknowledgement will be filed in the resident's record. 1. Review of Resident #54's annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 12/3/18,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MGM HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.3+0.7 vs chain
Health inspection 4 of 52.4+1.6 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 4 of 53.6+0.4 vs chain
The other 26 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Arbor Hills Care & Rehab CenterFerguson, MO 1 of 5Bentwood Nursing & RehabFlorissant, MO 1 of 5Broadway Care & Rehab CenterMuskogee, OK 1 of 5Florissant Valley Health & Rehabilitation CenterFlorissant, MO 1 of 5Lansdowne VillageSaint Louis, MO 1 of 5Leisure Village Health Care CenterTulsa, OK 1 of 5Normandy Nursing CenterSaint Louis, MO 1 of 5Quarters At Des Peres, TheDes Peres, MO 1 of 5South Pointe Rehabilitation and Care CenterOklahoma City, OK 1 of 5Springfield Skilled Care CenterSpringfield, MO 1 of 5St Sophia Health & Rehabilitation CenterFlorissant, MO 2 of 5Eastgate Village Care & Rehab CenterMuskogee, OK 2 of 5Heritage Villa Care & Rehab CenterBartlesville, OK 2 of 5Sherbrooke VillageSaint Louis, MO 2 of 5Spring Valley Health & Rehabilitation CenterSpringfield, MO 2 of 5Sunset Health Care CenterUnion, MO 2 of 5Walnut Grove Care & Rehab CenterMcAlester, OK 3 of 5Forest Hills Care And Rehabilitation CenterBroken Arrow, OK 3 of 5Fort Gibson Care & Rehab CenterFort Gibson, OK 4 of 5Cleveland Care And Rehab CenterCleveland, OK 4 of 5Coweta Care & Rehab CenterCoweta, OK 4 of 5Jackson ManorJackson, MO 4 of 5Mitchell Care & Rehab CenterMcAlester, OK 4 of 5Rainbow Health Care Community And Rainbow AssistedBristow, OK 4 of 5Seminole Care And Rehabilitation CenterSeminole, OK 5 of 5Camelot Nursing And Rehabilitation CenterFarmington, MO

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MLS ACQUISITION LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 05/31/2019
JEREMIAS, BARUCHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 05/31/2019
BROOKS, DANIELLEIndividualW-2 MANAGING EMPLOYEEsince 12/19/2021
BIENSTOCK, JUDAHIndividualCORPORATE OFFICERsince 02/01/2014

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-11.1%
Operating marginrevenue minus expenses
$1.2M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 80%Medicare 9%Other / private 11%

About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$277per resident / day
operating cost
$8,412per month
≈ monthly operating cost
$249per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265427. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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