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Eastgate Village Care & Rehab Center

3500 Haskell Blvd, Muskogee, OK 74403 · For profit - Limited Liability company · 110 certified beds · (918) 682-3191 Medicare & Medicaid certified

Call the home — (918) 682-3191 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3101 Okmulgee · (918) 687-4411 · Call to confirm hours
Pharmacy
412 N York St · (918) 682-2418 · Call to confirm hours
Grocery
615 N York St · (918) 682-1194 · Call to confirm hours
Park
3301 Gibson St · (918) 684-6302 · Typically dawn to dusk
Place of worship
808 N Country Club Rd · (918) 687-9559

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.7%13.6%15.4%better
Long-stay residents who lose too much weight2.0%3.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.8%2.0%better
Long-stay residents with depressive symptoms3.3%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%4.7%3.3%typical
Long-stay residents whose ability to walk worsened4.3%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.7%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%94.6%95.3%typical
Long-stay residents with pressure ulcers5.4%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control15.4%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.0%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine41.7%74.1%79.4%worse
Short-stay residents rehospitalized after admission25.1%27.3%22.6%worse
Short-stay residents with an outpatient ER visit12.2%16.6%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.412.311.67worse
Long-stay outpatient ER visits per 1,000 resident days1.862.961.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 80 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.4%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.4%CMS range 29.8–50.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 8.1–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge69.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting91.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 4.5–15.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.361.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

RN hours/ resident / day
LPN hours/ resident / day
Aide hours/ resident / day
Total nurse hours/ resident / day
RN hoursweekends
58.4%
Total nursing turnover
77.8%
RN turnover

How full it usually is: this home is certified for 110 beds and averages 83.6 residents a day — about 76% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 4.40 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.25 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-02-06)
8
at the previous standard inspection (2023-11-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 11 most serious are shown; the remaining 13 are one tap away and print in full.

  • Immediate jeopardy · J2025-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 07/01/25, a past non-compliance immediate jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure the safety of residents at risk for elopement. On 06/19/25, Resident #1 eloped from the property through the front entrance at approximately 6:30 p.m. by following out a food delivery person. Resident #1 had a history of threatening to elope and wandering. The police found and returned Resident #1 to the facility at approximately 7:30 p.m. and reported Resident #1 was located in a field near the facility. Based on record review and interview, the facility failed to provide supervision to ensure the safety of a resident for 1 (#1) of 2 sampled residents reviewed with exit seeking behaviors. The DON identified one resident wandered. Findings: A care plan for Resident #1, initiated 08/06/24, showed a focus of the potential for elopement risk/wanderer with interventions which included: assess for elopement/wander risk, disguise exits, cover door knobs and handles, tape floor, distract from wandering by offering pleasant diversions, structured…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-02-06 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure resident assessments were accurate for 3 (#1, 52, and #60) of 18 sampled residents whose assessments were reviewed. The administrator identified 75 residents who resided in the facility. Findings: An MDS 3.0 policy, dated 04/2023, read in part, 2 The MDS Coordinator and/or IDT [interdisciplinary team] will use the following when completing the assessment as directed by the RAI User's Manual: Direct Observation, Communication with Residents, Family and Staff, Documentation in the Medical Record 3. MDS assessments will be completed per the 3.0 RAI User's Manual guidelines. 1. Resident #1 had diagnoses which included cerebral palsy, ostomy status, and UTI. A progress note, dated 12/23/24, at 10:09 p.m., showed the resident was alert, seemed to understand what was being said to them, and were laughing/smiling at jokes. A progress note, dated 12/25/24 at 2:47 p.m., showed the resident was pleasant, smiling, and nonverbal. A progress note, dated 12/26/24 at 7:39 p.m., showed the resident was able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a care plan was updated/revised for 1 (#1) of 18 sampled residents whose care plans were reviewed. The administrator identified 73 residents resided in the facility with 2 in the hospital. Findings: A Comprehensive Person Centered Care Plan policy, dated 01/2019, read in part, Each resident will have a person centered care plan to identify problems, needs, strengths, preferences, and goals that will identify how the interdisciplinary team will provide care. Resident #1 had diagnoses which included cerebral palsy, ostomy status, and UTI. A care plan, revised 01/09/25, read in part, Potential for elopement risk/wander risk. An Elopement Evaluation, dated 12/23/24 at 11:18 p.m., showed an elopement score of 0.0. It showed no instance of elopement history and no wandering aimlessly. A nutrition note, dated 01/07/25 at 5:05 p.m., showed Resident #1 had noted history of cerebral palsy, quadriplegia with upper and lower extremity contractures. A progress note, dated 12/23/24 at 11:09 p.m., showed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure proper infection control practices were utilized during transportation of linen to the soiled closet for 1 observation during review of infection control practices. The administrator identified the census of 73 in house with 2 in the hospital. Findings: A Handling linen/laundry policy, dated 07/2024, read in part, Linen/Laundry includes resident's personal clothing, linens, (i.e., sheets, blankets, pillows), towels, washcloths .Linen and laundry should be handled, transported, and sorted to prevent the spread of infection .1. Handling soiled linen/laundry .a. Gloves should be worn, and standard precautions followed. b. Bag soiled linen/laundry at point of collection before transporting. c. Bagged linen shall be placed in a leak proof container for transport to laundry facilities. On 02/06/25 at 12:20 p.m., housekeeper #1 was observed to carry white linen with red substance on it to the soiled utility room without being in a bag and without wearing gloves. They were asked what the policy and procedure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify a resident's representative/legal representative for treatment of a UTI for 1 (#1) of 1 sampled resident reviewed for notification of change. The administrator identified 73 residents resided in the facility with two in the hospital. Findings: Resident #1 had diagnoses which included cerebral palsy, ostomy status, and hyponatremia. On 02/03/25 at 3:11 p.m., Resident #1's legal representative stated they were not notified of the resident recently having a UTI until they called to check on the resident. A physician's order, dated 02/04/25, docuented Macrobid (an antibiotic) oral capsule 100 mg via peg-tube two times a day for UTI for 7 days. On 02/06/25 at 9:54 a.m., the ADON stated the process for a resident with a change in condition was to report to the proper parties (Medical director, family, DON, hospice if appropriate) and complete the form, and monitor for 72 hours or longer depending on doctor orders. They stated the form for change in condition was located in the electronic medical record under the forms…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure advance beneficiary notices were provided for 2 (#10 and #18) of 3 sampled residents who were reviewed for beneficiary notices. The Beneficiary Notice - Residents discharged Within the Last Six Months form documented four residents who were discharged to home with skilled days remaining in the last six months. Findings: 1. The form Beneficiary Notice-Residents discharged Within the Last Six Months showed Resident #10 was discharged from skilled services, had skilled days remaining, and stayed in the facility as a long term care resident after the discharge from skilled services. The SNF Beneficiary Protection Notification Review form showed Resident #10 was discharged from skilled services on 12/26/24 and the resident and/or resident representative had not been provided an ABN. 2. The form Beneficiary Notice-Residents discharged Within the Last Six Months showed Resident #18 was discharged from skilled services, had skilled days remaining, and stayed in the facility as a long term care resident after the discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a notice of bed hold to 2 (#1 and #80) of 2 sampled residents who were transferred to the hospital. The administrator identified 75 residents who resided in the facility. Findings: The Resident Bed Hold policy, read in part, The Facility will provide written information to the Resident and/or the Resident Representative regarding Bed Hold Policy prior to transferring a Resident to the hospital or Therapeutic Leave as required by State/Federal Guidelines. 1. Resident #80 had diagnoses which included dementia. The electronic clinical record showed the resident was discharged to the hospital on [DATE] and 10/31/24. The electronic clinical record did not show the resident and/or the resident representative had been provided a bed hold notice upon transfer to the hospital. On 02/04/25 at 3:23 p.m., the infection preventionist/charge nurse stated the BOM or human resources employee provided the notice of bed hold to residents and/or resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a care plan intervention for the creation and implementation of a behavioral flow sheet had been implemented for 1 (#60) 5 sampled residents who were reviewed for unnecessary medications. The DON identified 75 residents who resided in the facility. Findings: Resident #60 had diagnoses which included dementia, anxiety, and mood disorder. The Care Plan, dated 12/20/24, read in part, I am experiencing dementia, anxiety, and insomnia.BEHAVIOR MONITORING: Behavior monitoring is required for residents who take antipsychotic medications. Implement Behavior Monitoring Flowsheet. Review of the electronic clinical record did not show a behavior monitoring flowsheet had been implemented. On 02/06/25 at 10:04 a.m., LPN #2 stated they were unwarned of a behavioral flow sheet for Resident #60. On 02/06/25 at 11:48 a.m., the DON stated the behavioral monitoring for behaviors was documented on the nurses treatment record in the electronic clinical record. The DON reviewed the electronic clinical record for Resident #60 and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were weighed weekly for four weeks upon admit for 1 (#78) of 3 sampled residents who were reviewed for nutrition. The DON identified 75 residents who resided in the facility. Findings: The Weight and Hydration Management Practice Guidelines policy, dated February 2016, read in part, Weigh all residents upon admission and readmission, weekly for four weeks and then monthly or as indicated by physician orders and/or the medical status of the resident. Resident #78 had diagnoses which included dementia. The Care Plan, revised 11/01/24, read in part, Monitor and evaluate any weight loss. Determine percentage lost and follow facility protocol for weight loss. Review of the clinical record showed the resident had been weighed on 11/04/24, 12/01/24, and 01/01/25. The electronic clinical record did not show weights had been obtained weekly for four weeks after admission on [DATE]. On 02/06/25 at 4:15 p.m., the DON reviewed the electronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure medications were secured for 2 (E hall medication cart, and B/C hall treatment cart) of 6 medication/treatment carts observed. The DON identified six medication/treatment carts were utilized in the facility. A Medication Storage in the Facility policy, dated 2021, read in part, Medication rooms, carts, and medication supplies are locked. On 02/04/25 at 3:40 p.m., an observation was made of an unlocked and unattended cart on E hall across from room E1. Inside the cart were resident medications. There was no staff near the cart nor on E hall at the time of observation. On 02/04/25 at 3:44 p.m., CMA #1 came from around the corner by the dining room to the cart and locked it. They stated the policy for medication storage was to lock the cart. They stated they went to get a laptop and forgot to lock it. On 02/06/25 at 3:36 p.m., the B/C hall treatment cart was observed to be unlocked by the nurses station. Two nurses had their back to it and CMA #2 was facing it from the nurses station. On 02/06/25 at 3:38…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure foods were dated when opened for 2 of 2 observations in the kitchen. The DON identified 72 residents who received nourishment from the kitchen. Findings: The Food Storage policy, dated 10/01/18, read in part, To ensure freshness, store opened and bulk items in tightly covered containers. All containers must be labeled and dated.Date, label and tightly seal all refrigerated foods using clean, nonabsorbent, covered containers that are approved for food storage. On 02/03/25 at 10:46 a.m., an uncovered and undated bowl of ice cream, was observed in the stand up freezer. Six cups of undated milk were observed in the refrigerator. On 02/06/25 at 11:04 a.m., six small, clear containers with a pink/yellow substance in them were observed in the refrigerator. The containers were not observed to be dated. Two foam cups were observed in the refrigerator to be undated and unlabeled. On 02/06/25 at 11:10 a.m., dietary aide #1 stated the clear containers were snacks for residents who required a puree diet. Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · Fcited before2023-11-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to prepare and serve food for the residents in a sanitary manner. The administrator identified 82 residents who resided in the facility. Findings: A policy titled, PERSONAL ALLOWED IN THE DIETARY DEPARTMENT, read in part, .All unauthorized persons are to be discouraged from entering the Dietary Department .Everyone that enters the Dietary Department must wash their hands and wear a hair net. On 10/31/23 at 11:37 a.m., CNA #1 was observed assisting in the dining room with meal service. The CNA was observed assisting residents with positioning in their chairs and setting up three residents' meals without washing/sanitizing their hands. On 10/31/23 at 11:41 a.m., CNA #1 stated they did not wash/sanitize their hands between assisting each resident. The CNA state they should have wash/sanitized their hands between each resident assistance. On 10/31/23 at 11:46 a.m., CNA #2 was observed entering the kitchen area to obtain a glass of tea. The CNA was observed to not wash their hands and was not wearing a hair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to treat residents with dignity during meal service in the dining room. The administrator identified 50 residents who ate meals and were served in the dining room. Findings: On 10/31/23 at 11:33 a.m., a lunch service was observed in the dining room. Three residents were observed sitting at a table, two of the residents were served their meal, one resident was provided a drink, but not a meal. On 10/31/23 at 11:41 a.m., the resident who had not received a meal while sitting with the other residents was observed to have received their meal. One of the two residents who had received their meal prior was observed leaving the dining room. On 11/02/23 at 7:27 a.m., a breakfast service observed in the dining room. Two residents were observed sitting at a table together before the meal service had began and only one resident had received their meal. On 11/02/23 at 7:30 a.m., the resident who had not received their meal stated they were hungry. On 11/02/23 at 7:37 a.m., the resident who had not received their meal continued to wait for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure comprehensive assessments were accurate for two (#35 and #75) of 19 sampled residents whose assessments were reviewed. The DON identified 82 residents who currently resided in the facility. Findings: Res #35 had diagnoses which included mild vascular dementia with other behavioral disturbances and Alzheimer's disease. A physician order, dated 06/27/23, documented the facility was to administer Seroquel (an antipsychotic medication) 25 mg two times a day for anxiety and yelling/screaming related to mild vascular dementia with other behavioral disturbances. A care plan, dated 06/27/23, documented the antipsychotic Seroquel was to have been administered for altered thought process. The care plan documented the resident experienced behaviors associated with dementia with behavioral outbursts such as yelling, screaming, repetitive verbalizations, and tearfulness. The care plan documented to administer medication as prescribed. A admission assessment, dated 07/04/23, documented the resident was severely impaired with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-06 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to conduct a significant change assessment for one (#37) of 18 sampled residents whose MDS assessments were reviewed. The Resident Census and Conditions of Residents form documented 80 residents resided in the facility. Findings: 1. Res #37 had diagnoses which included post traumatic stress disorder, unspecified chronic kidney disease, vascular dementia with mood disturbance, Parkinson's disease with dyskinesia fluctuations, chronic obstructive pulmonary disease, and altered mental status. A annual assessment, dated 05/21/23, documented the resident was severely impaired with cognition and required moderate assistance with all ADLs. A quarterly assessment, dated 08/21/23, documented the resident was severly impaired with cognition and required extensive assistance with all ADLs. On 11/02/23 at 3:34 p.m., MDS Coordinator #1 stated there should have been a significant change on Res #37 instead of a quarterly assessment on 08/21/23.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to correctly complete a PASRR level l form and make a referral to the state mental health authority or state intellectual disability authority for one (#26) of three residents reviewed for PASRR. The administrator identified 82 residents resided in the facility. Findings: Res #26 was admitted on [DATE] with diagnoses which included post-traumatic stress disorder and psychotic disorder with delusion. A PASRR level l form, dated 07/26/19, did not document the resident had a diagnosis of serious mental illness. The form did not document a referral to the state mental health authority or state intellectual disability authority for the diagnosis of serious mental illness. A care plan, dated 07/28/21, documented the resident had a disturbed thought process. The care plan documented the resident was experiencing changes in sleep habits, loss of appetite, and inability to concentrate. On 11/06/23 at 1:39 p.m., the MDS coordinator reviewed the PASRR level l form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide the necessary ADL assistance to residents who were unable to carry out their own for one (#37) of four residents sampled for ADL assistance. The DON identified 82 residents who currently resided in the facility. Findings: Res #37 had diagnoses which included post traumatic stress disorder, unspecified chronic kidney disease, vascular dementia with mood disturbance, Parkinson's disease with dyskinesia with fluctuations, chronic obstructive pulmonary disease, and altered mental status. A annual assessment, dated 05/21/23, documented the resident was severely impaired with cognition and required moderate assistance with all ADLs. The assessment documented Res #37 was always incontinent of bladder and bowel. A quarterly assessment, dated 08/21/23, documented the resident was severely impaired with cognition and required extensive assistance with all ADLs. The assessment documented Res #37 was always incontinent of bladder and bowel. On 11/01/23 at 10:35 a.m., a blood stain was observed on the bed sheets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents' nutritional issues were supervised by a physician for one (#39) of one resident sampled for weight loss. The Resident Census and Conditions of Residents form documented 80 residents resided in the facility. Findings: Res #39 was admitted to the facility with diagnoses of metabolic encephalopathy, diabetes mellitus, cerebral infarction, and age-related physical debility. An EHR entry, dated 06/12/23, documented Res #39 had a weight of 178.6 lbs. A quarterly assessment, dated 08/03/23, documented the resident was moderately impaired with cognition and required minimal assistance with ADLs. The assessment documented the resident had experienced a significant weight loss. An EHR entry, dated 09/13/23, documented Res #39 had a weight of 166.0 lbs representing a 7% weight loss over three months. On 11/06/23 at 10:30 a.m., the DM stated Res #39 tried to take other residents' food and stated the resident was always hungry. On 11/06/23 at 10:44 a.m., the DON stated the physician was not notified of the significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. Res #38 had diagnoses which included major depressive disorder, diabetes mellitus, chronic obstructive pulmonary disease, and abnormal weight loss. An annual assessment, dated 09/28/23, documented Res #38 was moderately impaired with cognition and required minimal assistance with ADLs. On 10/31/23 at 12:19 p.m., Res #38 stated the pancakes and eggs were always cold when they received them. 3. Res #70 was admitted to the facility with diagnoses of diabetes mellitus type II, depression, anxiety, and metabolic encephalopathy. An admission assessment, dated 10/10/23, documented Res #70 was cognitively intact and required minimal assistance with ADLs. On 10/31/23 at 12:33 p.m., Res #70 stated the food was always cold. Based on observation and interview, the facility failed to serve food at an appetizing temperature for the residents. The administrator identified 82 residents who resided in the facility. Findings: 1. Res #55 was admitted with diagnoses which included fractured femur and pressure-induced deep tissue damage. The physician orders documented the resident was on a healthy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-22 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interview, the facility failed to ensure a comprehensive care plan was developed for three (#45, 46, and #63) of 21 residents whose care plans were reviewed. The Resident Census and Condition of Residents form documented 70 residents resided at the facility. Findings: 1. Resident #45 was admitted to the facility with diagnoses that included dementia/Alzheimer's disease. A care plan, dated 03/21/22, did not document a plan of care for resident (Res) #45 dementia care. On 04/20/22 at 3:24 p.m., the MDS nurse stated Res #45's admission MDS had triggered the need for a dementia plan. On 04/20/22 at 3:30 p.m., the DON stated Res #45's care plan should have included a plan of care for dementia. 2. Resident (Res) #63 was admitted to the facility with diagnoses that included dementia/Alzheimer's disease and pressure ulcers. Res #63's admission assessment, dated 03/28/22, documented dementia and urinary catheter were triggered for a plan of care. A care plan, dated 03/28/22, did not document a plan of care for dementia or urinary catheter. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-22 · tag F0839 — pattern
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure certifications were not expired for one (CMA #1) of four Certified Medication Aides who were reviewed for current certifications. The DON identified 70 residents who received medications in the facility. Findings: Review of the Nurse Aide Registry documented CMA #1's medication aide certification had expired on [DATE]. Review of the CMA staffing schedule, dated [DATE] through [DATE], documented CMA #1 had worked 97 shifts from 7:00 a.m. until 3:00 p.m. and 96 shifts from 3:00 p.m. until 11:00 p.m. On [DATE] at 11:01 a.m., CMA #1 was observed to administer medications. On [DATE] at 11:08 a.m., the DON was asked how the facility ensured medication aide certifications were not expired. The DON stated human resources staff monitored certifications and licenses. The DON was asked if any CMAs had expired certifications. The DON stated human resources staff #1 had informed them this morning that CMA #1's medication aide certification was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-22 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure a major decline in the residents status was assessed for one (#42) of five residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: Resident (Res) #42 had diagnoses which included chronic kidney disease, rheumatoid arthritis, and dementia. A quarterly resident assessment, dated 12/30/22, documented Res #42 was severely impaired in cognition; required supervision with transfer, walking, locomotion, and eating; limited assistance with bed mobility, hygiene, and bathing; and extensive assistance with toileting. A physician order, dated 03/10/22, documented to admit Res #42 to [name deleted] hospice for a diagnosis of sarcopenia, symptom management, and pain control. An annual resident assessment, dated 03/29/22, documented the resident was severely impaired in cognition and had rejection of care one to three days of the assessment period. The assessment documented Res #42 required supervision with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-22 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure alternatives were attempted, an assessment was conducted, an informed consent and a physician's order was obtained, prior to installing side rails for one (#46) of one resident reviewed for accident hazards. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: Resident (Res) #46 had diagnoses which included sarcopenia, atrial fibrillation, and kidney failure. An annual resident assessment, dated 12/23/21, documented Res #46 was moderately impaired with cognition, and required supervision to extensive assistance with activities of daily living. The assessment documented side rails were not used. A quarterly resident assessment, dated 03/25/22, documented Res #46 was moderately impaired with daily decision making, and required extensive to total assistance with most activities of daily living needs. The assessment documented side rails were not used. On 04/19/22 at 1:23 p.m., Res #46's bed was observed to have full side rails with one in the up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-22 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to conduct regular inspections of beds, side rails, and mattresses, to identify any areas of potential entrapment for one (#46) of one residents reviewed for accident hazards. The Resident Census and Conditions of Residents form documented 70 residents resided in the facility. Findings: Resident (Res) #46 had diagnoses which included sarcopenia, atrial fibrillation, and kidney failure. A quarterly resident assessment, dated 03/25/22, documented side rails were not in use on Res #46's bed. On 04/19/22 at 1:23 p.m., Res #46's bed was observed to have full side rails with one in the up position on the left side. The bed for Res #46 was equipped with a low air loss mattress. On 04/21/22 at 2:31 p.m., the DON was shown Res #46's bed which had full rails with one in the up position on one side. The DON stated the facility did not have a maintenance man at that time, but bed inspections were supposed to have been done. On 04/21/22 at 2:47 p.m., the administrator stated there were no records for bed inspections or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to MGM HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.3-0.3 vs chain
Health inspection 3 of 52.4+0.6 vs chain
Staffing 1 of 51.7-0.7 vs chain
Quality measures 4 of 53.6+0.4 vs chain
The other 26 homes this chain runs (chain average 2.3★, per CMS)
1 of 5Arbor Hills Care & Rehab CenterFerguson, MO 1 of 5Bentwood Nursing & RehabFlorissant, MO 1 of 5Broadway Care & Rehab CenterMuskogee, OK 1 of 5Florissant Valley Health & Rehabilitation CenterFlorissant, MO 1 of 5Lansdowne VillageSaint Louis, MO 1 of 5Leisure Village Health Care CenterTulsa, OK 1 of 5Normandy Nursing CenterSaint Louis, MO 1 of 5Quarters At Des Peres, TheDes Peres, MO 1 of 5South Pointe Rehabilitation and Care CenterOklahoma City, OK 1 of 5Springfield Skilled Care CenterSpringfield, MO 1 of 5St Sophia Health & Rehabilitation CenterFlorissant, MO 2 of 5Heritage Villa Care & Rehab CenterBartlesville, OK 2 of 5Sherbrooke VillageSaint Louis, MO 2 of 5Spring Valley Health & Rehabilitation CenterSpringfield, MO 2 of 5Sunset Health Care CenterUnion, MO 2 of 5Walnut Grove Care & Rehab CenterMcAlester, OK 3 of 5Forest Hills Care And Rehabilitation CenterBroken Arrow, OK 3 of 5Fort Gibson Care & Rehab CenterFort Gibson, OK 3 of 5Oak Park Care CenterSaint Louis, MO 4 of 5Cleveland Care And Rehab CenterCleveland, OK 4 of 5Coweta Care & Rehab CenterCoweta, OK 4 of 5Jackson ManorJackson, MO 4 of 5Mitchell Care & Rehab CenterMcAlester, OK 4 of 5Rainbow Health Care Community And Rainbow AssistedBristow, OK 4 of 5Seminole Care And Rehabilitation CenterSeminole, OK 5 of 5Camelot Nursing And Rehabilitation CenterFarmington, MO

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OK4 OPCO, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/30/2024
CDW INVESTMENTS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/30/2024
JFB OK TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/14/2024
MM ACQUISITIONS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/30/2024
NDF INVESTMENTS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 10/30/2024
OK SNF HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/14/2024
OK SNF INVESTMENTS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/14/2024
SOUTHEAST VENTURES TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 05/14/2024
JOHNSON, CYNTHIAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2026
RELIANT PRO REHAB, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/14/2024
LAMBERT, GARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2026
KLEIN, YAAKOVIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/17/2026
KOSS, ALLENIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 02/17/2026
EASTGATE REALTY, LLCOrganizationADP OF THE SNFsince 05/14/2024
FORVIS MAZARS LLPOrganizationADP OF THE SNFsince 05/14/2024
MIDWEST GERIATRIC MANAGEMENT LLCOrganizationADP OF THE SNFsince 05/14/2024
OK4 PROPCO, LLCOrganizationADP OF THE SNFsince 10/30/2024
PEASE BELL CPAS LLCOrganizationADP OF THE SNFsince 05/14/2024
POLARIS HEALTH LLCOrganizationADP OF THE SNFsince 05/14/2024

CMS files one row per role, so the 26 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.

15 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.3M
Net patient revenuemost recent cost report
+9.2%
Operating marginrevenue minus expenses
$1.5M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 12%Other / private 37%

This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$267per resident / day
operating cost
$8,122per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375190. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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