Lawson Manor & Rehab
210 West 8th Terrace, Lawson, MO 64062 · For profit - Limited Liability company · 60 certified beds · (816) 580-3269 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jan 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0568, F0570)
- it has 2 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $51,882 in federal fines (most recent 2025-08-18)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (74%) runs well above the national median (45%)
- about 26% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 40.5% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.1% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 4.4% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 35.0% | 18.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 9.4% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 40.7% | 17.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 21.8% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 70.5% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.3% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 29.8% | 17.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 33.7% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 43.3% | 63.5% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.60 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.55 | 2.33 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.5%CMS range 7.4–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 43.3 residents a day — about 72% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.73 hrs/resident/day on weekends vs 3.13 on weekdays — 13% thinner on weekends. RN hours go from 0.34 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 74% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.
- Actual harm · Gcited before2025-08-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect Resident#1's right to be free from abuse when he/she was choked around the neck by another resident (Resident #2) causing redness to Resident #1's neck and Resident #1 feared Resident #2. Facility census was 48.Review of the facility's Abuse, Neglect, Exploitation and Misappropriation Prevention Program policy, dated April 2021, showed:-Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms; The resident abuse, neglect, and exploitation prevention program consists of a facility-wide commitment resource allocation to support the following objectives: -Protect residents from abuse, neglect, exploitation or misappropriation of property by anyone including, but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed protect one sampled resident's (Resident #1) right to be free from physical abuse when Resident #2 grabbed Resident #1 by his/her arms and pushed him/her backwards causing Resident #1 to fall and sustain a skin tear approximately 3 inches in length to the underside of the resident's left arm. The facility census was 44.On 7/30/25, the Administrator was notified of the past noncompliance which began on 7/23/2025. The facility administration immediately conducted an investigation and corrective actions were implemented. The noncompliance was corrected on 7/28/25. Review of the facility's Abuse Policy, revised April 2021.,showed: -The residents have the right to be free from abuse. -The facility's abuse, policy consists of a facility-wide commitment and resource allocation to support protecting residents from abuse, from other residents, staff, or any individual. -The facility will develop and implement policies and protocols to prevent and identify abuse or mistreatment of residents. - Ensure adequate staffing and oversight.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-11-07 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide protective oversight for one resident (Resident #1), who displayed behaviors of self-harm including a recent attempt to commit suicide on [DATE], and failed to verbally communicate with the resident's physician regarding the residents behaviors of attempted self harm and of the resident's death, at the time the death occurred. The facility additionally failed to provide appropriate interventions and monitoring when they relied on the resident's roommate to alert staff when he/she determined the the resident needed assistance. The facility census was 45. A review of the facility's Accidents and Incident Policy with a revision date of [DATE], showed: - All accidents or incidents involving residents occurring on the facility premises shall be investigated and reported to the administrator; -The nurse supervisor/charge nurse and/or the department or supervisor shall promptly initiate and document investigation of the accident or incident; -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one resident (Resident #1) from misappropriation of his/her property, when an employee took the resident's narcotic (highly addictive prescription medication) medication. The facility census was 41. Review of the facility policy titled, Abuse, Neglect, Exploitation, and Misappropriation Prevention Program, dated April 2021, showed:-Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation;-The resident abuse, neglect and exploitation prevention program consists of a facility-wide commitment and resource allocation to support the following objectives:-Protect resident from misappropriation of property by anyone including, facility staff;-Develop and implement policies and protocols to prevent and identify theft, exploitation, or misappropriation of resident property. Review of Resident #1's electronic medical record on 01/09/2026, showed:-The resident's diagnoses included: Fracture of lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report Resident #1's missing narcotic (a highly addictive medication) medication to the state survey agency within the required time frame. This deficient practice affected one of four sampled residents. The facility census was 41. Review of the facility's Abuse Investigation and Reporting policy, dated July 2017, showed:-All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as defined by current regulations) and thoroughly investigated by facility management; -All alleged violations, including misappropriation of property will be reported by the facility Administrator, or designee, to the State licensing and certification agency; -An alleged violation of misappropriation of resident property, will be reported immediately but not later than two hours if the alleged violation involves abuse or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to maintain a safe and effective medication system when staff did not follow facility policies and procedures in counting narcotic medications, a card of oxycodone medication (a highly addictive prescription medication used to treat severe pain), for one resident (Resident #1). Additionally, staff removed multiple doses of oxycodone from the facility's emergency medication kit at one time without the need for all of the doses to be removed from the emergency medication kit. The facility census was 41. Review of the facility policy titled, Controlled Substances, dated November 2022, showed:-The facility was supposed to comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of controlled medications; -Controlled substances are counted upon delivery;-The nurse receiving the medication, along with the person delivering the medication, must count the controlled substances together;-Both individuals sign the designated controlled substance record;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure staff stored food in a sanitary manner in the memory care unit, failed to maintain the dining room in a clean and sanitary manner, and failed to ensure the kitchen serving area was is good repair. This had the potential to affect all residents residing on the memory care unit. The facility census was 42. The facility did not provide the requested policy on cleaning and repair of the kitchen. 1. Observation of the dining room and food serving area of the memory care unit on 06/02/25 at 10:38 A.M. showed: -The inside of the microwave was covered with food debris; -The inside of the refrigerator has a brown sticky substance in the bottom of the refrigerator with red droplet marks running down the inside walls of the refrigerator; -A plate of covered food with no name and no date was in the refrigerator; -Five packets of mustard were setting the side of the refrigerator; -The door of the refrigerator and the inside of the shelves have particles of food debris and spatter marks on the inside; -The freezer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure resident funds were placed in an account separate from the facility operating account when the facility did not provide residents with refunds from their personal funds from the facilities operating account in a timely manner for six residents (Resident #38, #148, #149, #150, #151 and #152). The facility census was 42. Review of the facility policy, Conveyance of Resident Funds, dated 3/2001, showed: -Any funds on deposit with the facility are refunded to the resident, the resident representative, or the resident's estate, upon discharge, eviction or death; -The resident's personal funds and final accounting of funds are returned to the resident, the resident representative, or to the resident's estate, within 30 days from the date of the resident's discharge, death, or eviction from the facility. Review of the Resident's funds account on 6/9/25 showed the facility held funds owed to the residents, as follows: - $917.00 owed to Resident #38 - $20,631.77 owed to Resident #148 - $23.25 owed to Resident #149 - $5.97…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to maintain a surety bond sufficient to ensure the protection of resident funds. The facility census was 42. Review of the facility policy, Surety Bond, dated 3/2021, showed: -Our facility had a current surety bond to assure the security of all residents' personal funds deposited with the facility; -All funds (including refundable deposits) entrusted to the facility for a resident are covered by the facility on behalf of its residents; -The purpose of a surety bond is to guarantee that the facility will pay for the resident for losses occurring from any failure by the facility to hold, account for, safeguard, and manage the residents' funds. Review of the facility maintained Resident Trust Bank Statements for the period 05/2024 through 04/2025, showed an average monthly balance of $56,867.19. Review of the facility-maintained Accounts Receivable (A/R) Aging Report, dated May, 2025 showed the facility held a balance of resident funds in the amount of $21,643.84. Review on 06/05/25 of the Department of Health and Senior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of resident's Outside the Hospital Do Not Resuscitate Order (OHDNR) signed [DATE] showed the resident code status as DNR. Review of Resident #33's admission Assessment, dated [DATE], showed: -Resident had moderate cognitive impairment; -Diagnoses included stroke, diabetes, ashtma, depression, and anxiety. Review of physician's orders, dated [DATE], showed an active order for DNR (Do Not Resuscitate), as of [DATE]. Review of the resident's care plan, dated, [DATE], showed: -Resident was a full code -Resident's wishes would be followed through the next review date. -Check POS for current code status. During an interview on [DATE] at 11:29 A.M., the Administrator said all locations where the code status is listed should match. Based on observation, interview, and record review, the facility failed to ensure the Do Not Resuscitate Order's (DNR, medical order that instructs the health care provider not to do resuscitative measures if a person's heart stops) for residents (Resident #8 and Resident #33) were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-09 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to acknowledge, assess, provide supportive services, or develop a care plan that showed interventions for facility staff to utilize to protect the resident and prevent trauma from recurring for one resident who was identified as having a past tramatic event (Resident #19), out of 12 sampled residents. The facility census was 42. Review of facility policy, Trauma Informed Care, dated 2001, showed: -Purpose: To guide staff in providing care that is trauma-informed in accordance with professional standards of practice; -Trauma results from an event, series of events, or set of circumstances that is experienced by the individual as physically or emotionally harmful or life threatening that has lasting adverse effects on the individual's functioning and mental, physical, social, emotional, or spiritual well-being; -Trauma-informed care is an approach to delivering care that involves understanding, recognizing, and responding to the effects of all types of trauma. A trauma-informed approach to care delivery recognizes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-04 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID NI0V12. Based on interview and record review, the facility failed to ensure six nurse aides (NA) completed a competency evaluation program approved by the state within four months of hire. The facility census was 46.
- Potential for harm · Ecited before2024-12-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID NI0V12. Based on record review, the facility failed to ensure staff provided care in a manner to prevent infection when the facility failed to ensure the required two step tuberculosis (TB, a communicable disease that affects the lungs characterized by fever, cough, and difficulty in breathing) screening test was administered upon hire for six sampled newly hired employees. The facility census was 46.
Show the remaining 49 citations
- Potential for harm · Dcited before2024-12-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID NI0V12. Based on interview and record review, the facility Administrator and Director of Nurses (DON) failed to investigate misappropriation of resident property when Resident #1 was found without a fentanyl patch ( A controlled opiate, A schedule II naroctic pain patch ) on two different dates. The Administrator and DON failed to conduct an investigation when Licensed Practical Nurse (LPN) B called to report the missing patch on 11/11/24 and when LPN A reported the patch missing to the DON on 11/13/24. This affected one of one sampled residents. The facility census was 46.
- Potential for harm · Ecited before2024-10-24 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure six nurse aides (NA) completed a competency evaluation program approved by the state within four months of hire. The facility census was 46. The facility did not provide an NA certification policy. Review of the NA employee list showed: -NA A employed since 6/24/24; -NA B employed since 4/26/24; -NA C employed since 7/15/24; -NA D employed since 7/16/24; -NA E employed since 6/7/24; -NA F employed since 2/12/24. During an interview on 12/4/24 at 11:29 A.M., NA A said: -He/She was not enrolled in any Certified Nurse Aide class; -He/She had worked in facility since July 2024, and worked in facility last year from July 2023-November 2023. During an interview on 12/4/24 at 12:48 P.M., NA B said: -He/She was not enrolled in CNA class after working for the facility for six months; -He/She was told several times that he/she would be put in the next CNA class but has never been enrolled in any class. During an interview on 12/4/24 at 1:40 P.M., NA F said: -He/She had worked in the facility for 10 months and had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, the facility failed to ensure staff provided care in a manner to prevent infection when the facility failed to ensure the required two step tuberculosis (TB, a communicable disease that affects the lungs characterized by fever, cough, and difficulty in breathing) screening test was administered upon hire for six sampled newly hired employees. The facility census was 46. Review of facility policy, employee screening for tuberculosis, revised March 2021, showed: -All employees are screened for latent tuberculosis infection and active TB disease, using tuberculin skin test (TST) or interferon gamma release assay (IGRA) and symptom screening prior to beginning employment. -Newly hired employee is screened for LTBI and active TB disease after an employment offer had been made but prior to employee's duty assignment. Observation on 12/4/24 at 1:00 P.M. showed Director of Nursing (DON) could not locate requested employee sample of TB tests for the following employees: -Dietary Aide A, date of hire 10/17/24; -Certified Nurse Aide (CNA) A, date of hire 10/16/24;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0563 — failed to protect the right to visitors — isolatedHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident's visitation rights were not restricted when Resident #6 had a visitor that was asked to leave and not permitted to visit the resident. This affected one of six sampled residents (Resident #6). The facility census was 47. Review of facility policy, Resident Rights, undated, showed: -Resident has right to receive visitors of their choosing at time of their choosing and interact and participate with members of community and activities inside and outside facility, subject to resident's right to deny visitation, and in a manner that did not impose on rights of another resident. -Facility must provide immediate access, subject to resident's right to deny or withdraw consent at any time to any resident by: -Immediate family and other relatives of resident; -Facility must have written policies and procedures regarding visitation rights of residents, including those setting forth any clinically necessary or reasonable restriction or limitation or safety restriction, and must inform each resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility Administrator and Director of Nurses (DON) failed to investigate misappropriation of resident property when Resident #1 was found without a fentanyl patch ( A controlled opiate, A schedule II naroctic pain patch ) on two different dates. The Administrator and DON failed to conduct an investigation when Licensed Practical Nurse (LPN) B called to report the missing patch on 11/11/24 and when LPN A reported the patch missing to the DON on 11/13/24. This affected one of one sampled residents. The facility census was 46. Review of facility policy, Abuse Investigation and Reporting, Revised July 2017, showed: -All reports of resident abuse, neglect, exploitation, misappropriation of resident property, shall be thoroughly investigated by facility management. -Individual conducting the investigation will as a minimum: -Review the completed documentation forms; -Review the resident's medical record to determine events leading up to the incident; -Interview the person(s) reporting the incident; -Interview any witnesses to the incident;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-18 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to hire or designate a Registered Nurse (RN) to serve as the Director of Nursing (DON) on a full time basis. The facility census was 40. The facility provided an undocumented time frame for when the facility had a DON working which showed: - A DON worked from 1/23/23 - 3/5/23; - A DON worked from 3/6/23 - 6/20/23; - A DON worked from 6/21/23 - 9/15/23; - A DON worked from 9/16/23 - 1/16/24; - A DON worked from 2/9/24 - 3/9/24. Observations from 3/12/24 through 3/15/24 and on 3/18/24, at various times showed the facility had charge nurses (CN) available, but did not have a DON. During an interview on 3/15/24 at 9:01 A.M., the Assistant Director of Nursing (ADON) said: - He/she did not know who the DON was; - He/she was the ADON but did not think they had a DON. During the entrance conference on 3/12/24 at 8:35 A.M., the Administrator said: - They had a DON but he/she quit on 3/9/24; - They were in the process of finding another DON.
- Potential for harm · Fcited before2024-03-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews the facility failed to store, prepare, and serve food in accordance with professional standards of food service safety when staff failed to clean and sanitize all areas of the kitchen, maintain a thermometer in the chest freezer, compete proper hand washing techniques, maintain a lid on trash cans, temperature check food before it was served to residents, utilize and ensure proper parts per million (PPM) of sanitizer solution, discard expired food, ensure all employees wear hair and beard nets, invert clean pitchers for storage, label and date all foods. This had the potential to impact all residents in the facility. The facility census was 40 residents. 1. Review of facility policy, sanitation of dining and food service areas: -Dining service staff will uphold sanitation of the dining areas according to a thorough written schedule. -Dining services manager will record necessary cleaning and sanitation tasks for department -Tasks will be designated to specific departmental positions (cleaning schedule forms). -All staff will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure they cared for residents in a dignified way, that any reasonable person would expect, when they failed to provide privacy by leaving window blinds open during a resident's morning care exposing the resident (Resident #8), Failed to respect privacy of a resident, when the facility posted personal information about a resident's daily care routine on wall above his/her bed for anyone to view, (Resident #20), and additionally failed to provide treat residents in a dignified manner when staff stood while feeding resident during meals (Resident #37) and when staff administered inhalers in the dining room, which affected one of 12 sampled residents, (Resident #17). The facility census was 40. Review of facility policy, dignity, revised February 2021, showed: -Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide acceptable accommodation of needs for two (Resident #23 and #192) of 12 residents sampled when they did not provide Resident #23 access to toileting options in his/her room and when Resident #192's leg was secured to the leg rest of his/her wheel chair with a gait belt to keep it immobilized when the foot pedal was not long enough. The facility census was 40. Review of facility policy, accommodation of needs, dated March 2021, showed: -Facility's environment and staff behaviors are directed toward assisting the resident in maintaining and/or achieving safe independent functioning, dignity, and well-being. -Resident's individual needs and preferences, including the need for adaptive devices and modifications to the physical environment, are evaluated upon admission and reviewed on an ongoing basis. -Adaptations will be made to the physical environment, including the resident's bedroom and bathroom, as well as common areas in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to promote self-determination for four of 12 sampled residents when the facility failed to allow two sampled residents to be toileted per their request (Resident #18 & Resident #8), failed to allow resident to stay in bed per his/her request (Resident #8), failed to honor residents preferences for AM showers (Resident #11), and failed to offer meal choices. (Resident #192). This impacted four of 12 sampled residents (Resident #8, #11, #18, and #192). The facility census was 40. Review of the facility policy, Resident Rights, revised February 2021, showed: -Resident's have the right to self-determination -Be supported by the facility in exercising his or her rights; -Right to privacy and confidentiality. Facility did not provide requested policy regarding self determination. 1. Review of Resident #18's Annual MDS, a federally mandated assessment tool completed by facility staff, dated 12/15/23, showed: -He/She had a Brief Interview Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to establish and maintain a system that assures a full and complete separate accounting, according to generallly accepted accounting principles when the facility allowed the petty cash balances to have a negative balance for two months. The facility census was 40. Facility did not provide a policy regarding resident funds accounts. Review of the facility petty cash log showed: -May 2023 a negative cash balance of $-92.93 -June 2023 a negative cash balance of $-73.73 Review of the facility Resident Trust Fund (RTF) bank reconciliation report showed: -May 2023 month ending: Note at bottom of page showed petty cash starting balance was off by $100.00. Business Office Manager will take this from facility Petty Cash to refund the RTF account. Additionally, some residents accounts are negative due to surplus being deducted twice this month. -June 2023 month ending: Check order and deposit slip order showed a shortage of RTF petty cash. Will take from regular petty cash and make deposit. During an interview on 3/13/24 at 11:33 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure they submitted their current bond to the Department of Health and Senior Services (DHSS) for approval after increasing their bond amount covering the Resident Trust Fund (RTF) account. The facility census was 40. Review of the DHSS database, which tracks the most up to date information regarding approved bonds for RTF accounts for all facilities that hold resident monies, on 3/13/24 at 1:07 P.M showed an approved bond amount of $65,000. Review of the Resident Funds Bond Worksheet, a form used by DHSS to determine the facility's bond should be and if they have the appropriate approved amount for their bond, showed: -The average balance for the previous twelve months in the facility's RTF bank account of $51,292.59 -After multiplying this amount by 1.5, the approved bond amount should be $76,500. During an interview on 3/12/24 at 11:33 A.M., the business office manager said: -The bond rider was increased on 3/12/24 to $110,000; -He/She did not know if bond increase had been submitted to DHSS for approval. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that two sampled resident's (Resident #10 and #37) advance directive (a legal document which allows resident to plan and make their own end-of life wishes known in the event they are unable to communicate) were clear and placed in the resident's medical record when the facility failed to show that one resident (Resident #10's) physician's orders did not show his/her code status and when one resident (Resident #37) did not have a letter of enacted incapacitation when the resident's durable power of attorney (DPOA) had a signed an Out of Hospital Do Not Resuscitate Order (OHDNR). The facility census was 40. Facility did not provide a requested policy regarding advance directives. 1. Review of Resident #10's quarterly minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 1/19/24, showed: -He/She had a Brief Interview Mental Status (BIMS) score of 15, a brief cognitive screening tool used to measure and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide a comfortable and homelike environment for all residents when they did not repair gouges in walls and missing paint in resident rooms (Resident #29 and #20), repair broken lights at resident's beds (Resident #11 and #20), fix and repair peeling ceiling paint in kitchen, when they did not repair a clogged sink in the memory care unit, clean vents in the ceiling of the memory care unit, clean base boards, repair large holes in parking lots, and maintain repairs in resident rooms. The facility census was 40. Facility did not provide an environmental policy. 1. Review of Resident #11's quarterly MDS, a federally mandated assessment tool completed by facility staff, dated 2/15/24, showed: -He/She had a Brief Interview Mental Status (BIMS) score of 13, (a brief cognitive screening tool used to measure and track resident's cognitive decline or improvement in long-term care), showed resident was cognitively intact. -He/She had clear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to ensure residents were aware of how to file a grievance or complaint. This affected any resident who wanted to file a grievance. The facility census was 40. The facility did not provide a policy related to grievances. 1. Review of the resident's council meeting minutes showed: - 11/14/23 - the minutes did not indicate if the residents knew how to file a grievance; - 12/14/23 - the minutes did not indicate if the residents knew how to file a grievance; - 1/4/24 - the minutes did not indicate if the residents knew how to file a grievance. During a group meeting on 3/14/24 at 2:56 P.M., five out of five residents who were alert and oriented said they did not know how to file a grievance or who the grievance officer was. During an interview on 3/14/24 at 1:55 P.M., the Activity Director said: - He/she had only been in that position for three weeks; - He/she had not had a resident council meeting yet. During an interview on 3/15/24 at 7:35 P.M., the Administrator said: - She always thought Social Services was the one who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure staff provided a written notice of transfer of discharge to residents or their responsible parties and the reasons for the transfer, in writing and in a language they understood. The notice should include the effective date of discharge or transfer; the location to which the resident is transferred or discharged ; a statement of the resident's appeal rights, including the name, address (mailing and electronic mail), telephone number of the entity which receives requests and information on how to obtain the appeal form and assistance in completing and submitting it; the name, address (mailing and electronic nail) and telephone number of the Office of the State Long-Term Care Ombudsman, and for residents with a metal disorder or related disabilities, the mailing, electronic mail (e-mail) address and telephone number of the agency for protection and advocacy for individuals with metal disorders established under the Protection and Advocacy for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to inform residents and their family/legal representatives of the bed hold policy at the time of the transfer/discharge to the hospital for three of 12 sampled residents, (Resident #1, Resident #10 and Resident #192) and failed to have the resident or family/legal representative sign the bed hold which affected Resident #1. The facility census was 40. The facility did not provide a policy regarding bed holds. 1. Review of Resident #1's Quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 1/2/24 showed: - Cognitive skills intact; - Independent with eating, oral hygiene, transfers, personal hygiene, toilet use and dressing; - Occasionally incontinent of urine; - Continent of bowel; - Diagnoses included anxiety, high blood pressure, coronary artery disease (CAD, caused by plaque buildup in the wall of the arteries that supply blood to the heart). Review of the resident's medical record, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered plan of care to include measurable objectives and appropriate timeframe's for two of 12 sampled residents (Resident #33 and Resident #36). The facility census was 40. The facility did not provide the requested comprehensive care plan policy. 1. Review of Resident #33's Quarterly MDS dated , 1/7/24, showed: -Severe cognitive impairment; -The resident has delusions (false beliefs or judgments about reality); -Limited assistance with ADLs; -Diagnosis included, Dementia, diabetes mellitus (a metabolic disease, involving elevated blood sugar levels), and heart failure. Review of the resident's POS, dated March 2024, showed: - Activities - per care plan - Start date: 4/26/23 - Novolog( rapid-acting insulin), 5 units three times before meals for diabetes mellitus. Call the physician if blood sugar is less than 60 or greater than 400. Review of the resident's undated care plan showed: -Limited assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff utilized an Inter Disciplinary Care Team to developed and updated a care plan consistent with resident's specific conditions and needs which affected two of 12 sampled residents, (Resident #10 and #1) when they did not update care with interventions regarding unexpected weight loss for (Resident #10) and when they did not include residents (Resident #1) in his/her care planning. The facility census was 40. Review of Resident #10's quarterly minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 1/19/24, showed: --He/She had a Brief Interview Mental Status (BIMS) score of 15, a brief cognitive screening tool used to measure and track resident's cognitive decline or improvement in long-term care, showed resident was cognitively intact. -He/She had clear speech, was able to make self-understood, and usually understood others; -He/She used walker for mobility; -He/She was independent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure staff followed professional standards of care when staff failed to administer medications with food, which affected three of 12 sampled residents, (Resident #7, Resident #15 and Resident #33). The facility census was 40. Review of the facility's policy for administering medications, revised April 2019, showed, in part: - Medications are administered in a safe and timely manner, and as prescribed; - Medications are administered within one hour of their prescribed time, unless otherwise specified (for example, before and after meal orders). 1. Review of Resident #7's Annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 1/11/24 showed: - Cognitive skills intact; - Independent with eating, personal hygiene, toilet use, dressing and transfers; - Diagnoses included high blood pressure, renal insufficiency (poor function of the kidneys that may be due to a reduction in blood flow to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who required assistance with Activity of Daily Living (ADL) received the necessary assistance with grooming, bathing and incontinent care when the facilty staff failed to ensure three residents (Resident #36, Resident #142, and Resident #20) received regular showers, failed to provide complete incontinence care for one resident (Resident #37), and when staff failed to provide oral care to two resident (Resident #8 and #20). The facility census was 40. Review of the facility's Activities of Daily Living (ADL) policy revised March 2018, showed: -Residents who are unable to carry out ADLs independently will receive the services necessary to maintain good grooming, oral care and personal hygiene; -Appropriate care and services that will be provide include bathing, dressing, grooming, oral care and toileting. The facilty staff did not provide a policy regarding incontinence care. 1. Review of Resident #142's admission Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an ongoing program to support residents in their choice of activities designed to meet the interest of and support the physical, mental, and psychosocial well-being of each resident when residents were not offered activities. This affected four residents (Residents #2, #30, #36 and #142) out of 12 sampled residents. The facility census was 40. Review of the facility's Activities Programs, revised June 2018, showed: -Activity programs are designed to meet the interests of and support the physical, mental and psychosocial well being of each resident; -The activities is provided to support the well-being of resident's and to encourage independence community interaction; -Activities are based on the comprehensive resident-centered assessment and the preferences of each resident; -The activities program is ongoing and includes facilty organized group activities, independent individual activities and assisted individual activities;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interviews, and record review, the facility staff failed to provide repositioning and incontinent care according to professional standards of practice for three residents (Resident #3, #18, and #37) who were dependent upon staff for mobility and assistance with cares. This affected three of twelve sampled residents. The facility census was 40. Facility did not provide the requested policy regarding positioning. 1. Review of Resident #3's admission minimum data set (MDS), a federally mandated assessment tool completed by facility staff, dated 1/25/24, showed: -He/She had a Brief Interview Mental Status (BIMS) score of 7, a brief cognitive screening tool used to measure and track resident's cognitive decline or improvement in long-term care, showed resident was severely cognitively impaired. -He/She had clear speech, usually understood with difficulty communicating some words or finishing thoughts but is able if prompted or given time; -He/She usually understands but misses some part or intent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to ensure nurse aides (NA) were certified within four months and failed to ensure nurse aides were in a state-approved training program. Facility census was 40. Review of the facility's policy for nurse aide qualifications and training program, revised August, 2022 showed, in part: - Nurse aides must undergo a state-approved training program; - The facility will not employ any individual as a nurse aide for more than four months full-time, temporary, per diem or otherwise, unless that individual is competent to provide designated nursing care and nursing related services; and that individual has completed a training program and competency evaluation program, or a competency evaluation program approved by the state. 1. Review of the NA employee list showed: - NA D employed since 9/5/23; - NA F employed since 7/26/23. During an interview on 3/15/24 at 7:35 P.M., the Administrator said: - The NAs have to be through the training by the end of their four month hire date; - They will send the NAs to their sister…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to ensure staff administered medications with a medication error rate of less than five percent (5%). Facility staff made seven medication errors out of 25 opportunities for error, resulting in a medication error rate of 28%. This affected four of 12 sampled residents, (Resident #6, Resident #9, Resident #15 and Resident #17). The facility census was 40. Review of the facility's policy for administering medications, revised April 2019, showed, in part: - Medications are administered in a safe and timely manner, and as prescribed; - Medications are administered in accordance with prescriber orders, including any required time frame; - Medications are administered within one hour of their prescribed tie, unless otherwise specified (for example, before and after meal orders); - The individual administering the medications checks the label THREE times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication; - Staff follows…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure staff did not leave medications unattended in the resident's rooms and in the dining room, which affected three of 12 sampled residents, (Resident #7, Resident #9 and Resident #11). The facility census was 40. Review of the facility's policy for administering medications, revised April 2019, showed, in part: - Medications are administered in a safe and timely manner, and as prescribed; - Medications are administered in accordance with prescriber orders, including any required time frame; - Medications are administered within one hour of their prescribed tie, unless otherwise specified (for example, before and after meal orders); - The individual administering the medications checks the label THREE times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication; - Staff follows established facility infection control procedures (e.g. hand washing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-18 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure staff served food to the residents that was palatable, attractive, and served at a safe and appetizing temperature to the residents when hot food was not served at an appetizing temperature to five of twelve sampled residents (Resident #192, #36, #7, #9, and #11) The facility had a census of 40. Review of facility policy, serving temperature for hot and cold foods, dated 2016, showed: -Foods will be served at the following temperatures to ensure a safe and appetizing dining experience. The minimum serving temperatures do not reflect the required temperatures needed for preparation, cooking or cooling of foods. These are minimum serving/holding temperatures and may vary based on state regulations. Hot foods served at higher temperatures, based on resident preference, must be done cautiously because foods served too hot may potentially decrease food quality and possibly contribute to resident burns. -Meats and casseroles, vegetables, potatoes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable infection prevention and control practices to help prevent the development and the transmission of communicable diseases as well as infections, when staff failed to administer medication in a safe manner, when staff used their bare fingers to administer medications to one resident (Resident #15), and when staff failed to wash or sanitize their hands and change gloves between dirty and clean tasks. Additionally, staff failed to follow infection prevention measures when staff placed soiled linens directly on the floor when providing incontinent care for one resident (Resident #37) and when facility staff failed to follow their Employee Screening for Tuberculosis policy for three of 10 sampled new hires. The facility census was 40. Review of the facility's policy for administering medications, revised April 2019, showed, in part: - Medications are administered in a safe and timely manner, and as prescribed; - Medications are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-18 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews the facility staff failed to ensure residents had timely access to their personal funds after business hours and on the weekend. This affected one of 12 sampled resident's. Resident #11, was not able to access personal funds after hours. The facility census was 40. The facility did not provide policy on funds access. Review of facility policy, Resident Rights, revised February 2021, showed: -Access personal records pertaining to him or herself. -Manage his or her personal funds, or have the facility manage his or her funds (if he or she wishes). 1. Review of Resident #11's Quarterly MDS, a federally mandated assessment tool completed by facility staff, dated 2/15/24, showed: -He/She had a Brief Interview Mental Status (BIMS) score of 13, a brief cognitive screening tool used to measure and track resident's cognitive decline or improvement in long-term care, showed resident was cognitively intact. -He/She had clear speech, was able to make self understood and understand others; -He/She used walker and wheelchair for mobility; -He/She required set up or clean up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure staff provided adequate pain control for one of 12 sampled residents (Resident #192). The facility census was 40. Review of facility policy, administering pain medications, showed: -Pain management program is based on a facility-wide commitment to appropriate assessment and treatment of pain, based on professional standards of practice, the comprehensive care pan, and the resident's choice related to pain management. -Pain management is defined as the process of alleviating the resident's pain based on his or her clinical condition and established treatment goals. -Pain management is a multidisciplinary care process that includes the following: -assessing the potential for pain; -Recognizing the presence of pain; -Identifying the characteristics of pain; -Addressing the underlying causes of the pain; -Developing and implementing approaches to pain management; -Identifying and using specific strategies for different levels and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-07 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide appropriate incontinence care for two residents who required assistance.(Resident #4 and #5) of seven sampled residents. The facility census was 46. The facility provided policy, Dementia Care, dated November 2018 showed in part: -Direct care staff will support the resident in initiating and completing activities and tasks of daily living. 1. Review of Resident #4's Quarterly Minimum Data Set (MDS: a federally mandated assessment tool completed by facility staff) dated 7/24/23 showed: -Brief Interview of Mental Status (BIMS) of 99; indicated significant cognitive loss. -No behaviors -Partial to moderate assistance by staff for Activities of Daily Living (ADL's: general activities necessary for one to function and live independently, such as bathing, dressing, toileting, transferring (getting in and out of bed or chair), eating, and continence.) -Always incontinent of bladder. (the inability to control the passage of urine)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-07 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to train staff to adequately care for one resident (Resident #7) with behavioral health care needs. The facility census was 46. Review of the facility's policy Staffing, Sufficient and Competent Nursing, dated August 2022 showed in part: -Competency is a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual need to perform work rules or occupational functions successfully. Staff must meet the skills and techniques necessary to care for resident needs including (but not limited to) Behavioral health, Psychosocial care, Dementia care, Person centered care, and Communication. Review of the facility policy Dementia-Clinical Protocol dated November 2018 showed in part: -Nursing assistants will receive training in the care of residents with dementia and related behaviors. Performance reviews will be conducted annually and in-service education will be based on the results of the reviews. 1. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly investigate falls and put interventions in place for Resident #3 who had multiple falls. The facility census was 45. A review of the facility's Accidents and Incident Policy with a revision date of July 2017, showed: - All accidents or incidents involving residents occurring on the facility premises shall be investigated and reported to the administrator; -The nurse supervisor/charge nurse and/or the department or supervisor shall promptly initiate and document investigation of the accident or incident; -The following data shall be include on the report: o The date and time of the incident; o The nature of the injury; o The circumstances surrounding the incident; o The time the injured person's attending physician was notified as well as the time the physician responded and his/her instructions; o The dated and time the injured person's family was notified; o Other pertinent information; o The signature and title of the person completing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-12-08 · tag F0728 — failed to protect against nurse-aide misconduct — widespreadEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure nurse aides (NA) were certified within four months and failed to ensure nurse aides were in a state-approved training program. Facility census was 43. Review of facility policy, Nurse Aide Qualifications and Training Requirements, dated May 2019 showed: -Nurse aides must undergo a state-approved training program. -Facility will not employ any individual as a nurse aide for more than four months unless that individual is competent and has completed a training program or a program approved by the state. -Facility will not employ any individual as a nurse aide for less than four months unless the individual is participating in a state-approved training program. Review of the NA employee list showed: -NA A employed since 10/2022. -NA B employed since 10/2022. -NA C employed since 10/2022. -NA D employed since 07/2022. -NA E employed since 05/2021. -NA F employed since 11/2022. During an interview on 12/5/22 at 9:37 A.M. the Interim Administrator, Interim Director of Nursing (DON), and DON said: -Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-12-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective, comprehensive, data-driven QAPI program that focused on outcomes of care and quality of life when the facility failed to provide documentation and evidence of its ongoing Quality assurance and performance improvement (QAPI) program. Facility census was 43. Review of the facility QAPI plan showed: -Meet monthly. During the entrance conference interview on 12/5/22 at 9:37 A.M., the Interim Administrator said: -He/she started in November 2022. -He/she could not find any QAPI documentation for 2022 and only one meeting for 2021. -QAPI is monthly. During a follow up interview on 12/08/22 at 11:56 A.M. the Interim Administrator was not able to provide any documentation from 2021.
- Potential for harm · Fcited before2022-12-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement their water management policy and procedures to reduce the risk of growth and spread of Legionella (bacteria that causes Legionnaires' disease, a serious type of pneumonia and did not review it annually. The facility also failed to ensure facility staff were informed on the facility's Water Management Plan. The facility was 43. Review of the CMS Quality Safety and Oversight (QSO), dated 6/2/17 and revised on 7/6/18, showed: -Facilities must have water management plans and documentation that, at a minimum, ensure each facility: Conducts a facility risk assessment to identify where Legionella (A [NAME] of pathogenic Gram-negative bacteria that includes the species L. pneumophila, causing legionellosis (all illnesses caused by Legionella) and other opportunistic waterborne pathogens (e.g. Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, nontuberculous mycobacteria, and fungi) could grow and spread in the facility water system. -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff treated residents with dignity and respect when staff stood while assisting two sampled residents with eating (Residents #1 and #10) and failed to provide assistance with grooming for seven residents (Residents #3, #7, #9, #20, #23, # 30 and #41). The facility census was 43 residents. Review of facility policy, dated 2001 and revised February 2021, showed: - Policy Statement: Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth an self-esteem; - When assisting with care, residents are supported in exercising their rights. For example, residents are: a. groomed as they wish to be groomed (hair styles, nails, facial hair, etc.); e. provided with a dignified dining experience. 1. Review of Resident #1's Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 11/9/22, showed: - Requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure four of four sampled residents (Residents #1, #2, #26, and #28) who were dependent on staff for activities of daily living, consistently had access to a call light or other means of summoning staff when needed. The facility census was 43. Review of facility policy, Call System, Resident, dated September 2022, showed: - Each resident is provided with a means to call staff directly for assistance from his/her bed, from toileting/bathing facilities, and from the floor - If the resident has a disability that prevents him/her from making use of the call system, an alternative means of communication that is usable for the resident is provided and documented in the care plan 1. Review of Resident #2's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 11/27/22, showed: - A Brief Interview for Mental Status (BIMS) score of 99; which indicates a Staff Assessment for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to hold residents' monies separate from facility money when they did not reimburse residents and/or their responsible parties after the residents were discharged , which affected eleven residents. The facility's census was 43. Review of facility policy titled 'conveyance of Resident Funds' showed: -Any funds on deposit with the facility are refunded to the resident, the resident representative, or the resident's estate, upon discharge, eviction or death, as applicable -The resident's personal funds and a final accounting of funds are returned to the resident, the resident's representative or to the resident's estate (individual or probate) jurisdiction per state law), as applicable, within thirty days from the date of the resident's discharge or eviction from the facility, or death. Review of Interim Aged Analysis Summary, dated 12/5/22, showed: -Resident #145 (discharged [DATE]) had a negative balance of -4,104.00 -Resident #146 (discharged [DATE]) had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify the resident and/or resident representative of transfers and the reason for transfer in writing. This affected three of three sampled residents (Resident #6, #14, and #34). Facility census was 43. Review of facility policy, Transfer or Discharge Notice, dated March 2021, showed: -The resident and representative are notified in writing of the following information: specific reason for transfer or discharge, effective date of the transfer or discharge, and the location to which the resident is being transferred or discharged . 1. Review of Resident #6's 5 day Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 10/24/22, showed: -No Brief Interview for Mental Status (BIMS) score. This indicates the resident is never/rarely understood. -Diagnosis include: coronary artery disease (damage in the heart's major blood vessels), heart failure, urinary tract infection, Alzheimer's Disease, and depression.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement resident centered care plans when the facility did not have a care plan that addressed seizures or anticoagulants for Resident #18, did not implement the repositioning care plan for Resident #34 and failed to implement the oxygen, falls, and contractures care plan for Resident #1. Facility census was 43. Review of facility policy, Care Plans, Comprehensive Person-Centered, dated March 2022 showed: -A care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. -The interdisciplinary team (IDT), in conjunction with the resident and family, develops and implements a comprehensive, person-centered care plan for each resident. -The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. -The care plan includes measurable objectives and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assure staff provided assistance to dependent residents with grooming and showers by failing to provide at least two showers a week to six residents (Resident #1, #30, #26, #7, #20, and #3). The facility also failed to provide shaving for one dependent resident (Resident #41). The facility census was 43. Review of the facility's policy on Supporting Activities of Daily Living (ADL) Policy, March 2018, showed: -Policy Statement: Residents will be provided with care, treatment, and services as appropriate to maintain or improve their ability to carry out ADLs -Residents who are unable to carry out ADLs independently will receive the services necessary to maintain good nutrition, grooming, and personal, and oral hygiene. -Policy Interpretation and Implementation: Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide meaningful activities, facility sponsored group and individual activities and independent activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, encouraging both independence and interaction in the community. This affected two sampled residents (Residents #12 and #41). The facility census was 43. Review of facility policy, Activity Programs, dated June 2018, showed: -The activities program is provided to support the well-being of residents and to encourage both independence and community interaction. -Activities offered are based on the comprehensive resident-centered assessment and the preferences of each resident. -The activities program is ongoing and includes facility-organized group activities, independent individual activities and assisted individual activities. -Activities are considered any endeavor, other than routine Activities of Daily Living (ADLs),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-08 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure staff prepared foods in a form designed to meet each resident's individual needs when they did not ensure the pureed foods were of smooth consistency. This had the potential to affect all six residents on the pureed diet. The facility census was 43. Review of the International Dysphagia (Some people with dysphagia have problems swallowing certain foods or liquids, while others can't swallow at all.) Diet Standardization Initiative (IDDSI), dated 2022, showed: - The IDDSI Pureed level 4 (formerly known as Dysphagia Pureed) is designed for individuals who have moderate to severe dysphagia with poor oral phase abilities and decreased ability to protect their airway. - The diet follows the regular diet planned with foods pureed which are of a smooth, homogenous and cohesive consistency. - All foods to be served may be audited with standardized testing procedures including Fork Drip Test (used to check the correct thickness and cohesiveness in Levels 3-5 foods by assessing whether they flow through or how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed ensure staff stored, prepared, distributed and served food to residents in accordance to professional standards for food service safety when they failed to label and date foods after opening, failed to ensure stored dishes were clean and free from dust and food particles, and failed to maintain kitchen tiles and ceiling in good repair and in a sanitary condition to prevent food contamination. This affects all residents who received food from the facility's kitchen. The facility census was 43. Review of an undated Daily Aide Checklist showed: - Properly date and label all items. Review of an undated Daily [NAME] Checklist showed: - All items in fridge properly labeled and dated; - All dishes clean and put where they belong. Must be dry. Observation on 12/5/22 at 9:25 A.M., showed: - Food on the floor under a dish rack by the exit door; - A yellow lid on the floor under the stove; - A glass platter with dust and food particles on a shelf under the can opener; - An open package of bacon in the refrigerator without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-08 · tag F0570 — isolatedAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an interview and record review, the facility failed to maintain a surety bond that was equal or greater [NAME] one and one-half times the average monthly balance for the residents' personal funds for the last 12 consecutive moths from December 2021 through November 2022. This has the potential to affect all residents who had money in the trust account. The census was 43. Review of the facility Surety Bond Policy dated March 2021 showed: -Our facility has a current surety bond to assure the security of all residents' personal funds deposited with the facility. -Policy Interpretation and Implementation -Surety bond is an agreement between the facility, the insurance company, and the resident or the State acting on behalf of the resident, wherein the facility and the insurance company agree to compensate the resident for any loss of residents' funds that the facility holds, accounts for, safeguards, and manages. -This facility holds a surety bond to guarantee the protection of residents' funds managed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-18 · tag F0660 — patternPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly document a discharge to home for one of three discharged residents, (Resident #40). The facility census was 40. The facility did not provide a policy for discharge planning. 1. Review of Resident #40's quarterly Minimum Data Set (MDS), dated [DATE] showed: - Long and short term memory problems; - Physical behavior directed at others occurred one to three days; - Verbal behavior directed at others occurred one to three days; - Substantial to maximal assistance with eating and transfers; - Dependent on the assistance of staff for oral hygiene, toilet use, showers, dressing and personal hygiene; - Always incontinent of bowel and bladder; - Diagnoses included dementia, Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), anxiety and depression. Review of the resident's physician order sheets (POS) dated February, 2024 showed no order to discharge the resident from the facility. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-03-18 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and closed record review, the facility staff failed to complete a comprehensive discharge summary for one of three discharged residents, Resident #40. The facility census was 40. The facility did not provide a policy for discharge summaries. 1. Review of Resident #40's quarterly Minimum Data Set (MDS), dated [DATE] showed: - Long and short term memory problems; - Physical behavior directed at others occurred one to three days; - Verbal behavior directed at others occurred one to three days; - Substantial to maximal assistance with eating and transfers; - Dependent on the assistance of staff for oral hygiene, toilet use, showers, dressing and personal hygiene; - Always incontinent of bowel and bladder; - Diagnoses included dementia, Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), anxiety and depression. Record review of the resident's closed medical records showed: - Staff did not document when the resident was discharged from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-12-08 · tag F0849 — widespreadArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that resident's written plan of care included both the most recent hospice (end of life care) plan of care and a description of the services furnished by the long term care (LTC) facility and the services furnished by Hospice for one sampled resident (Resident #1). The facility census was 43. Review of facility hospice program policy showed: -When a resident participates in the hospice program, a coordinated plan of care between the facility, hospice agency, and resident/family will be developed and shall include directives for managing pain and other uncomfortable symptoms. The care plan shall be revised and updated as necessary to reflect the resident's current staff -All hospice services are provided under contractual arrangement. Complete details outlining the responsibilities of the facility and the hospice agency are contained in this agreement. Review of the hospice service agreement, dated 12/21/20__ (blank line with no year filled in) showed: The plan of care must reflect hospice patient and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$51,882 in federal fines across 1 penalty.
- $51,882 — penalty dated 2025-08-18
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CIRCLE B ENTERPRISES — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.5 | -1.5 vs chain |
| Health inspection | 2 of 5 | 3.1 | -1.1 vs chain |
| Staffing | 1 of 5 | 2.0 | -1.0 vs chain |
| Quality measures | 1 of 5 | 1.9 | -0.9 vs chain |
The other 35 homes this chain runs (chain average 2.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CIRCLE B ENTERPRISES HOLDING COMPANY INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/18/2001 |
| BEDELL, DONALD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/18/2001 |
| BEAIRD, TODD | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2022 |
| AGH1 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/27/2025 |
| SOVEREIGN HEALTHCARE GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/06/2025 |
| BUZARD, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2022 |
| DADE, DEBRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2026 |
| BEDELL, BRYAN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 05/12/2025 |
| DCB REAL ESTATE PARTNERSHIP LP | Organization | ADP OF THE SNF | — | since 01/01/2010 |
| FG LLC | Organization | ADP OF THE SNF | — | since 12/02/2016 |
| FORVIS MAZARS LLP | Organization | ADP OF THE SNF | — | since 08/16/2021 |
| LAWSON REAL ESTATE LLC | Organization | ADP OF THE SNF | — | since 01/01/2010 |
| MID STATES INC | Organization | ADP OF THE SNF | — | since 11/01/2010 |
| VAN DE VEN LLC | Organization | ADP OF THE SNF | — | since 01/01/2000 |
CMS files one row per role, so the 21 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $777K paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265666. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.