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Apple Ridge Care Center

100 West Thomas Avenue, Waverly, MO 64096 · For profit - Corporation · 60 certified beds · (660) 493-2232 Medicare & Medicaid certified

Call the home — (660) 493-2232 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2025Resident-funds citations (F0567, F0569, F0570)Behavioral-health or dementia-care citation — no harm found (F0741)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0569, F0570)
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)
  • about 18% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
608 Missouri St · (660) 493-2262 · Call to confirm hours
Pharmacy
112 East Main Street · (662) 237-9294 · Call to confirm hours
Grocery
113 S County Rd · (660) 674-2314 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
407 Jefferson St · (660) 493-2824

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.1%18.1%15.4%worse
Long-stay residents who lose too much weight2.7%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.1%0.9%better
Long-stay residents with a urinary tract infection0.6%2.3%2.0%better
Long-stay residents with depressive symptoms4.2%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury10.9%4.1%3.3%worse
Long-stay residents whose ability to walk worsened14.3%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication37.7%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%90.9%95.3%typical
Long-stay residents with pressure ulcers0.0%4.5%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control13.0%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table32.0%23.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days3.482.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.372.331.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.7%U.S. median 10.7%
Went back to hospital
0.14U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.01hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 6.8–16.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.17
RN hours/ resident / day
0.70
LPN hours/ resident / day
1.88
Aide hours/ resident / day
2.74
Total nurse hours/ resident / day
0.17
RN hoursweekends
62.9%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 60 beds and averages 47.4 residents a day — about 79% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.74 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.59 hrs/resident/day on weekends vs 2.80 on weekdays — 8% thinner on weekends. RN hours go from 0.17 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2024-09-11)
9
at the previous standard inspection (2023-03-02)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · Dcited before2026-05-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident was able to exercise their rights related to private and unrestricted communication when the facility imposed restrictions on telephone usage, including limiting the duration of calls, restricting individuals the resident could communicate with, and monitoring the resident's phone conversations without documented clinical justification, a physician's order, or appropriate care plan intervention for one sampled resident (Resident #1) out of four sampled residents. The facility census was 43 residents.Review of the facility's Resident Rights policy date February 2021 showed the resident had the right to:-Communication with and access to people and services, both inside and outside of the facility.-Exercise his/her rights as a resident of the facility and as a resident or citizen of the United States.-Be supported by the facility in exercising his/her rights.-Exercise his/her rights without interference, coercion, discrimination or reprisal from the facility.-Privacy and confidentiality.-Voice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #2) had appropriate and timely identification and treatment of a Urinary Tract Infection (UTI - an infection of one or more structures in the urinary system) and to report a change in the resident's condition to the physician out of four sampled residents. The facility census was 43 residents.Review of the facility's Change in a Resident's Condition or Status policy revised November 2018 showed:-The facility promptly notified the resident, his/her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status.-The nurse would notify the resident's attending physician or physician on call when there had been a significant change in the resident's physical/emotional/mental condition.-A significant change of condition was a major decline or improvement in the resident's status that would not normally resolve itself without intervention by staff or by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-30 · tag F0741 — failed to have staff trained for behavioral health — pattern
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure adequate staffing coverage to provide supervision and oversight for two sampled residents (Resident #2 and Resident #3) who reside on the secure behavioral locked unit. On 12/26/25 Certified Medication Technician (CMT) A left the secured behavioral health unit unsupervised resulting in a physical and verbal altercation between Resident #2 and Resident #3 out of 7 sampled residents. The facility census was 43 residents.The facility was not able to provide a staffing policy at the time of exit. 1. Review of Resident #2's admission Face Sheet showed the resident admitted with the following diagnoses: -Paranoid Schizophrenia (is Schizophrenia with paranoid features, is a severe mental illness characterized by intense delusions (false beliefs, often persecutory) and hallucinations (especially auditory, like hearing voices), coupled with significant paranoia, distrust, anxiety, and social withdrawal).- Schizoaffective disorder (is a serious, chronic mental illness blending symptoms of schizophrenia (psychosis like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent verbal and physical abuse for two sampled residents (Resident #2 and Resident #3) out of 7 sampled residents. On 12/26/25 Resident #2 and Resident #3 yelled and hit each other when staff left the behavioral unit unsupervised. The facility census was 43 residents.Review of the facility Abuse and Neglect Policy revised on 9/2021 showed:-The residents have the right to be free of abuse, neglect or mistreatment.-As a facility will be actively protect our resident from abuse. -To the extent possible, nurse aid assignments will be consistent so that the resident is most comfortable with the employee and the employee most knowledgeable about the needs of the resident. -Residents are most likely to strike out when they are in a situation where they feel like may not have control over. 1.Review of Resident #2's admission Face Sheet showed the resident admitted with the following diagnoses:-Paranoid Schizophrenia (is Schizophrenia with paranoid features, is a severe mental illness characterized by intense delusions (false…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-19 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents on the locked unit had the opportunity to make and receive phone calls without being overheard. Residents on the locked unit, who did not have their own phone, had to use the telephone in the nurses' office and could not have a private conversation without having to request staff to leave the office, which was not always practicable or possible. The practice affected three sampled residents (Residents #1, #3, and #4) who did not have their own phone, out of eight total sampled residents, five of which were on the locked unit. The census on the locked unit was 16 residents. The total facility census was 44 residents.Review of the facility's Resident Use of Telephones policy, dated February, 2021 showed:-Residents shall have easy access to telephones.-Telephones are available to residents to make and receive private telephone calls. -The telephones at the nursing stations should be reserved for staff use unless no other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-18 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide personal privacy and confidentiality of residents personal and medical records by disposing of the records in a public dumpster. This failure affected 136 residents. The facility census was 49.The Administrator was notified on 7/18/25 of the past noncompliance which began on 5/29/25. The facility obtained a contract for proper disposal of Protected Health Information (PHI). The deficiency was corrected on 5/30/25. 1.Review of the facility's Breach of Unsecured PHI policy revised 2013, showed:-In accordance with Health Insurance Portability and Accountability Act (HIPAA) the facility would maintain policies and procedures, referenced herein, that addressed the reporting and documentation of a breach of unsecured PHI.-The facility would use and disclose unsecured PHI and electronic PHI according to facility policies and procedures.-Breach means the acquisition, access, use or disclosure of unsecured PHI in a manner that is not permitted by HIPAA which compromises the security or the privacy of the PHI. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2024-09-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the facility's Screening Residents for Tuberculosis policy dated [DATE] showed: -No guidance for the facility to complete a two-step TB skin test for all residents with the first step to be administered prior to or upon admission to the facility. Review of Resident #32's Face Sheet showed he/she was admitted to the facility on [DATE]. Review of the resident's medical records showed: -No documentation of the resident's admission two step TB skin test. -An Annual Statement for Tuberculin Reactors signs and symptoms screening form dated [DATE]. Review of Resident #37's Face Sheet showed he/she was admitted to the facility on [DATE]. Review of the resident's medical records showed: -No documentation of the resident's admission two step TB skin test. -An Annual Statement for Tuberculin Reactors signs and symptoms screening form dated [DATE]. Review of Resident #36's Face Sheet showed he/she was admitted to the facility on [DATE]. Review of the resident's medical records showed: -No documentation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing program of activities to meet the interests as well as the physical, mental, and psychosocial well-being for three sampled residents (Residents #19, #23, and #36) out of 13 sampled residents. This deficient practice had the potential to affect all residents. The facility census was 40 residents. Review of the facility's Activities Policy, undated, showed: -The activities department worked with the nursing department to coordinate resident care and needs with scheduled activities. -Activity staff were aware of the resident's safety concerns and transfer needs. -The Activities Director was responsible for filling out the activities section of the Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning). -The activities director assisted with the activity care plan and attending care plan meetings. -Activities were meaningful and individualized to meet the needs of all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record view, the facility failed to provide trauma informed care (understanding a resident's life experiences to provide effective care) for one sampled resident (Resident #30) with a diagnosis of Post Traumatic Stress Disorder (PTSD-a mental health condition caused by an extremely stressful or terrifying event), out of 13 sampled residents. The facility census was 40 residents. Review of the facility's Trauma Informed Care Policy, dated March 2019, showed: -The purpose of the policy was to guide staff in appropriate and compassionate care specific to individuals who had experienced trauma. -All staff were provided in-service training about trauma, its impact on health, and PTSD. -Nursing staff were trained on screening tools, trauma assessment and how to identify triggers associated with re-traumatization. -All staff were guided in evidence-based organizational and interpersonal strategies that supported trauma informed care. -Trauma informed care was person centered. -Caregivers were taught strategies to help eliminate, mitigate, or sensitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate documentation of narcotic pain medication on the Medication Administration Record (MAR) and the narcotic count log for four sampled residents (Resident # 8, Resident # 23, Resident #19, and Resident #36) out of 13 sampled residents and failed to complete and/or sign shift change narcotic counts each shift. The facility census was 40 residents. Review of the facility policy titled Pharmacy and Medication Administration, not dated, showed: -Narcotics must be counted at the beginning and end of each shift and signed on the narcotic log by the oncoming and off going nurse or medication technician. -Monitoring the log weekly can help identify any missed counts or lax in counting by staff. -Medication Administration Records (MARs should be completed with each med pass and audited regularly for missing initials or holes in the MAR. -Documentation should be provided on the MAR for PRN (medications given on an as needed basis) meds, pain meds,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · E2024-09-11 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's vaccination status and/or provide education regarding the pneumonia (a lung infection that causes the air sacs in the lungs to fill with fluid or pus) vaccines upon admission to the facility for five sampled residents (Residents #15, #32, #36, #37, and #342) out of 12 sampled residents. The facility census was 40 residents. Review of the facility's Pneumococcal Vaccine policy dated March 2022 showed: -All residents are offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections. -Prior to or upon admission, residents are assessed for eligibility to receive pneumococcal vaccine series. -Before receiving the vaccine, residents or their representatives are offered education regarding the benefits, risks, and potential side effects of the vaccine. 1. Review of Resident #32's Face Sheet showed he/she was admitted to the facility on [DATE]. Review of the resident's medical records showed: -No documentation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-11 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure provision and documentation of education regarding the benefits, risks and potential side effects associated with the COVID-19 (a new disease caused by a novel (new) coronavirus) vaccine for residents upon admission to the facility for five sampled residents (Residents #15, #32, #36, #37, and #342) out of 12 sampled residents and for five out of five sampled staff (Employees A, B, C, D, and E). The facility census was 40 residents. Review of the Coronavirus Disease (COVID-19) Vaccination of Resident's policy dated May 2023 showed: -Each resident is offered the COVID-19 vaccine unless the vaccine is medically contraindicated or the resident is fully vaccinated. -The resident (or resident's representative) has the opportunity to accept or reject a COVID-19 vaccine. -COVID-19 vaccine education, documentation, and reporting are overseen by the Infection Preventionist. -Before the COVID-19 vaccine is offered, the resident is provided with education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written notification of a hospital transfer/discharge for one sampled resident (Resident #23) out of 13 sampled residents, as well as the Ombudsman (a person who advocates for residents of nursing homes) when the resident was transferred to the hospital. The facility census was 40 residents. A policy regarding transfer/discharge was requested from the facility and not provided. 1. Review of Resident #23's nurse progress notes, dated 7/7/24, showed: -The resident was reported to be on the floor. -Resident complained of pain to his/her right hip. -Hospice, Assistant Director of Nursing (ADON), and Administrator were notified. -Facility physician notified and sent orders to send the resident to the emergency room. Review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning) dated 8/20/24 showed the resident had moderate cognitive impairment. Review of the resident's paper chart and electronic health record showed no notification of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide written notification of the facility's Bed Hold policy (a policy that specified how residents can secure their bed in the facility if they have to go to the hospital) for one sampled resident (Resident #23) out of 13 sampled residents when the resident was transferred to the hospital. The facility census was 40 residents. A policy regarding bed hold was requested from the facility and not provided. 1. Review of Resident #23's nurse progress notes, dated 7/7/24, showed: -The resident was reported to be on the floor. -Resident complained of pain to his/her right hip. -Facility physician notified and sent orders to send the resident to the emergency room. Review of the resident's quarterly Minimum Data Set (MDS-a federally mandated assessment instrument completed by facility staff for care planning) dated 8/20/24 showed the resident had moderate cognitive impairment. Review of the resident's paper chart and electronic health record showed no bed hold policy was issued to the resident. During an interview on 9/11/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to complete an annual Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) for one sampled resident (Resident #32) out of 13 sampled residents. The facility census was 40 residents. Review of the facility's undated policy titled MDS Completion and Submission Timeframes showed: -The assessment coordinator or designee was responsible for ensuring resident assessments were submitted in accordance with current federal and state guidelines. -The timeframes for completion and submission of assessments were based on the current requirements published in the Resident Assessment Instrument Manual (RAI). Review of the RAI manual, Version 1.18.11, dated October 2023 showed after the admission assessment, the next comprehensive assessment would be scheduled within 366 days. 1. Review of Resident #32's assessments showed the following: -admission MDS was completed on 1/27/23. -No annual MDS was completed (an annual MDS was due 1/28/24). During an interview on 9/11/24 at 9:21 A.M., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete a Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) no less frequently than once every three months for one sampled resident (Resident #32) out of 13 sampled residents. The facility census was 40 residents. Review of the facility's undated policy titled MDS Completion and Submission Timeframes showed: -The assessment coordinator or designee was responsible for ensuring resident assessments were submitted in accordance with current federal and state guidelines. -The timeframes for completion and submission of assessments were based on the current requirements published in the Resident Assessment Instrument Manual (RAI). Review of the RAI manual, Version 1.18.11, dated October 2023 showed after the admission assessment, quarterly assessments should be scheduled within 92 days after the previous assessment and the next comprehensive assessment would be scheduled within 366 days after any comprehensive assessment including admission, significant change or annual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately assess one sampled resident, (Resident #37), for oral/dental status of broken natural teeth and mouth pain or discomfort, out of 13 sampled residents. The facility census was 40 residents. Review of the undated facility policy Resident Assessments showed: -Comprehensive Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) was to include both the completion of the MDS as well as the completion of the Care Area Assessments (CAA, a problem-oriented framework for arranging MDS information and additional clinically relevant information about an individual 's health problems or functional status) process and care planning. -The resident assessment coordinator was responsible for ensuring that the interdisciplinary team conducts timely and appropriate assessments. -Assessments were to be completed by staff members who had the skills and qualifications to assess relevant care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to personalize a communication care plan for two sampled residents (Resident #4 and #37) out of 13 sampled residents. The facility census was 40 residents. Review of the undated facility policy Resident Assessments showed: -Information in the Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) would consistently reflect information in the progress notes, plans of care, and resident observations and interview. -The results of the assessments would be used to develop, review and revise the resident's comprehensive care plan. Review of the facility's policy titled Care Plans, Comprehensive Person-Centered dated as revised March 2022 showed each resident's comprehensive care plan should be person-centered and describe the services that were to be provided. 1. Review of Resident #4's admission MDS showed the following staff assessment of the resident: -Spanish was the resident's preferred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0680 — isolated
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the activities program was directed by a qualified professional. The facility census was 40 residents. A policy for Activities Director (AD) was requested from the facility and was not provided. 1. Review of facility's undated Activity Director job description education and experience requirements showed: -Must possess, as a minimum, two (2) years of college. -Must be a qualified therapeutic recreation specialist or an activities professional who is licensed by this state and is eligible for certification as a recreation specialist or as an activities professional; or -Must have as a minimum of two (2) years' experience in a social or recreation program within the last five (5) years, and on (1) of which was full time in a patient activities program in a health care setting; or -Must be a qualified occupational therapist or occupational therapy assistant; or -Must have completed a training course approved by this state. Review of the current Activity Director's resume showed: -He/She was a Certified Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-11 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure routine and emergency dental services to meet the needs of residents were offered to one sampled resident, (Resident #37), out of 13 sampled residents. The facility census was 40 residents. Review of the undated facility policy Availability of Services, Dental showed: -Dental services were available to all residents requiring routine and emergency dental care. -Social services was responsible for making necessary dental appointments. 1. Review of Resident #37's undated Face Sheet showed he/she was initially admitted on [DATE] and the most recent admission to the facility on 7/1/24 with a diagnosis of Dysphagia, unspecified, a swallowing disorder that is characterized by difficulty swallowing. Review of the resident's undated Order Summary Report showed an order for a dental consult and treat. Review of the resident's admission Nursing Evaluation dated 6/21/24 and 7/1/24 showed: -Dental: --Resident has his/her own teeth. --Broken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident #1) was free from abuse when on 4/4/24 Resident #2 hit Resident #1 causing a small abrasion (a superficial injury that can occur on the skin and visceral linings of the body, disrupting tissue continuity) to the top of his/her head out of four sampled residents. The facility census was 38 residents. On 4/15/24 the Administrator and Director of Regional Consulting were notified of the past noncompliance that occurred on 4/4/24. The facility administration was made aware of the altercation after staff reported an abrasion to the top of Resident #1's head and an investigation was immediately started. During the investigation all facility staff were educated on abuse and neglect. Resident safety checks were completed from 4/4/24-4/8/24 with no abnormalities. The residents' care plans were updated. The deficiency was corrected on 4/8/24. Review of the facility's undated policy titled Abuse and Neglect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-10-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff treated one sampled resident (Resident #1) in a respectful manner while assisting the resident up off the floor after a fall for one out of three sampled residents. The facility census was 43 residents. On 10/25/23 the Administrator and acting Director of Nursing (DON) were notified of past non-compliance which occurred on 10/15/23. On 10/15/23 the facility Administrator was notified of the incident and the investigation was started. Nurse Aide (NA) A, Certified Nurse Assistant (CNA) A and Licensed Practical Nurse (LPN) A were suspended on 10/16/23 and NA A and LPN A were later terminated. No employees were allowed to work prior to reeducation completed 10/16/23. The deficiency was corrected on 10/16/23. Record review of the facility's Dignity Policy revised February 2021 showed: -Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. -Residents are treated with dignity and respect at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-08-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three residents (Resident #1, #2 and #3) were free from abuse out of three sampled residents. On 7/23/23, Resident #1 hit Resident #2 with a broom, causing a small cut on the resident's nose. On 7/27/23 and 7/30/23, Resident #1 hit Resident #3 in the head with his/her hand several times. The facility census was 42 residents. Review of the facility's Abuse Prevention Program revised September 2021, showed: -The facility will not tolerate verbal, sexual, physical and mental abuse, corporal punishment, involuntary seclusion, neglect, or misappropriation of resident property, by employee, family members, visitors, or other residents. -Abuse was defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. -Employees will be screened, knowledgeable, and trained in matters of abuse. 1. Review of Resident #1's facility face sheet showed he/she admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-02 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain an escrow (a deed, a bond, money, or a piece of property held in trust by a third party to be turned over to the grantee only upon fulfillment of a condition (the escrow company) guarantees the performance or obligations of a second party (the principal (the nursing home) to a third party (the oblige-- the residents who are a part of the resident trust)) that was one times the average of the monthly balance of the reconciled bank statements for the resident trust. This practice potentially affected 35 residents who allowed the facility to manage their resident funds. The facility census was 44 residents. 1. Record review of the facility maintained Resident Trust Reconciliation for the period 2/2022 through 1/2023, showed an average monthly balance of $55,037.89. Record review of the facility's on file escrow documentation, showed the amount of money in escrow to be $78,000.00. Based on the average balance maintained by the facility the needed an escrow of $82,500.00. During an interview on 3/2/23 at 10:58 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-02 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Employee Disqualification List (EDL - a listing of individuals who have been determined to have abused or neglected a resident) ), Criminal Background Checks (CBCs), and/or the Nurse Aide (NA) Registry were completed; to ensure potential employees did not have a Federal Indicator (FI-a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents), failed to complete reference checks prior to hire; and to complete quarterly EDL checks for seven out of nine sampled employees. The facility census was 44 residents. Record review of the facility policy Criminal Background Checks Policy and Procedure revised 2/2022 showed: -After an application was received and it was determined offer of employment would be made, the staff member would request the CBC for the potential employee. -This shall be completed the same day as a decision to hire and prior to allowing the employee to have any contact with the residents. A policy on NA registry and EDL checks was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-02 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all staff were aware of the facility's cardiopulmonary resuscitation (CPR medical intervention used to restore circulation and/or respiratory function that has ceased) policy, maintain CPR certification on file for all staff with current CPR certification, and to ensure staff on all shifts had a method of knowing which staff in the building had current CPR certification. This deficient practice had the potential to affect all residents who had a full code status. The facility census was 44 residents. Record review of the facility's Emergency Procedure - Cardiopulmonary Resuscitation, revised February 2018 showed: -Personnel have completed training on the initiation of CPR, including defibrillation (he use of an electrical current to help your heart return to a normal rhythm), for victims of sudden cardiac arrest. -The facility will: --Maintain American Red Cross or American Heart Association certification in CPR for key clinical staff who will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-02 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain cleanable surfaces of their storage areas; to have trash cans with self-opening and closing lids near their hand washing sinks; to maintain in cleanable and good repair storage areas and surfaces of their kitchen utensils, cutting boards and skillets; and to prevent grease build-up on their spice containers. These deficient practices of not keeping storage areas and containers clean and not having self-opening and closing lids on trash cans could potentially, promote microorganisms and bacterial growth which could adversely affect the health and well-being of the residents and staff who partook of the meals prepared by the dietary staff. The facility census was 44 residents. 1. Observation on 2/27/23 between 5:45 A.M. and 6:55 A.M. in the kitchen, showed the following: -The spice containers were greasy and gritty to the touch. -The storage areas for the skillets and cutting boards were stored in old, uncleanable, splintering and rotting, wooden cabinets and cupboards. -The storage areas for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-02 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident funds were placed in an account separate from the facility operating account. The facility did not provide a resident refund of their personal funds from the operating account in a timely manner for one sampled resident (Resident #100) out of 12 sampled residents. The facility census was 44 residents. 1. Record review of the facility's Interim Aged Analysis Summary dated for the month of February, 2023, showed: -Resident #100 was a private paid resident for his/her room and board. -Resident #100 was discharged on 8/11/22 having a balance in his/her account of $1052.00. -The facility's maintained Interim Aged Analysis Summary for the period 8/1/22 through 2/2023, showed the resident's name with his/her personal funds still held in the facility operating account. During an interview on 3/1/23 at 10:15 A.M., the Business Office Manager said he/she: -Had started in that position at the end of November 2022 and was still adjusting to the corporate procedures. -Would discuss the situation with the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the code status was accurately reflected on the Physician's Orders and the resident's Code Status Care Plan for one sampled resident (Resident #13) out of 12 sampled residents. The facility census was 44 residents. Record review of the facility's Advanced Directives (documents that allow one to communicate their health care preferences when decision-making capacity is lost) policy, revised December, 2016 showed: -Upon admission the resident will be provided written information concerning the right to accept medical or surgical treatment and to formulate an advanced directive if he or she chooses to do so. -Prior to or upon admission the Social Services director or designee will inquire of the resident, his/her family members and/or his/her legal representative about the existence of any written advanced directives. -If the resident is incapacitated and unable to receive information about his/her right to formulate an advanced directive, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-02 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with new mental disorder diagnoses had a DA-124 Level I screen (used to evaluate for the presence of psychiatric conditions to determine if a preadmission screening/resident review (PASRR) level II screen was required) as required, for one sampled resident (Resident #15) out of 12 sampled residents. The facility census was 44 residents. A policy was requested and not received by the facility. 1. Record review of Resident #15's Face Sheet showed the resident: -Was admitted to the facility on [DATE]. -Had a family member as his/her responsible party. -Had a diagnosis of generalized Anxiety Disorder (a psychiatric disorder causing feelings of persistent anxiety). Record review of the resident's Initial Social Services History dated 2/25/22 showed the resident: -Previously lived in a long-term care facility before moving into this facility. -Was moved to this facility and was placed on a single sex unit due to sexually inappropriate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure nebulizer (a device used to administer medication in the form of a mist inhaled into the lungs) equipment was maintained and stored using infection control practices when not in use for one sampled resident (Resident #38) out of 12 sampled residents. The facility census was 44 residents. Record review of the facility policy titled Administering Medications through a Small Volume Nebulizer revised 10/2010 showed: -Rinse and disinfect the nebulizer equipment according to facility protocol after each use. -Wash pieces with warm soapy water. -Rinse with hot water. -Place all pieces in a bowl and cover with isopropyl (rubbing) alcohol. Soak for five minutes. -Rinse all pieces with sterile water (not tap, bottled, or distilled). -Allow to air dry on a paper towel. -When equipment was completely dry, store in a plastic bag with the resident's name and the date on it. -Change equipment and tubing every seven days, or according to facility protocol. 1. Record review of Resident #38's face sheet showed he/she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain an infection control program that provided a safe and sanitary environment for all residents and to help prevent the development and transmission of communicable diseases and infections. The facility staff failed to use proper hand hygiene, failed to change gloves appropriately, failed to ensure perineal care was completed per facility policy for one sampled resident (Resident #10) out of 12 sampled residents. The facility census was 44 residents. 1. Record review of the facility policy titled Perineal Care, revised 2/2018, showed: -Equipment: Wash basin, towels, washcloth, soap and personal protective equipment. -Place equipment on bed side table -Wash and dry hands thoroughly. -Fill basin one-half full of warm water. Place at bedside. -Fold the bed spread toward the foot of the bed. -Fold the sheet down to the lower part of the body. Cover the upper torso with a sheet. -Raise the gown or lower the pajamas. Avoid unnecessary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-12-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure containers with foods that were not easily identifiable were labeled to identify the foods that were in those containers; failed to maintain the floor under the dishwasher free of grime and debris; failed to maintain the pot holder in a condition without a tear; failed to ensure the table-top can opener blade was cleaned and maintained; failed to maintain the inner part of the ice machine and the door of the ice machine in an easily cleanable condition; failed to to maintain two light fixtures free of a dust buildup; failed to ensure all light fixtures were illuminated; and failed to cover the containers of cereal while light fixtures were being removed. This practice potentially affected all residents. The facility census was 40 residents. 1. Observations during the breakfast meal preparation on 12/1/20 from 6:16 A.M. through 8:11 A.M., showed: -One unlabeled container of a white granulated substance in dry good storage room. -One unlabeled container of a white powdery substance. -The presence of food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-12-03 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to submit a Third Party Liability (TPL) form (a form which is sent to Missouri (MO) Health Net, which gives an accounting of the remaining balance of that resident's funds in the resident trust account), which is required to be sent within 30 days after death, to MO Health Net after the death of one sampled resident (Resident #145). The facility census was 40 residents. 1. Record review of the facility's Admit/Discharge report dated [DATE], showed Resident #145 died on [DATE]. Record review of the resident's Resident Trust Fund statement showed the resident had a balance of $2,348.73 in his/her account at the time of his/her death. Record review of the TPL form showed the TPL form was sent in to MO Health Net on [DATE], 113 days after the resident's death. During an interview on [DATE] at 11:01 A.M., the Business Office Manager (BOM) who was a new hire on [DATE], said she was not aware of the TPL forms that need to be sent in within 30 days of death for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-12-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to fully investigate an alleged incident of non-consensual sexual touching for one sampled resident (Resident #33) out of 12 sampled residents. The facility census was 40 residents. Record review of facility Abuse Prevention Program policy, last revised April, 2019, showed: -Witnessed events, which include, but were not limited to, slapping, hitting, pinching, yelling at, cursing, threatening, harassing, etc., should be reported. -Unwitnessed events, which include, but were not limited to, reports of abuse made by a resident, resident representative, visitor or employee should be reported. -Indicators of potential abuse as in finding unwitnessed injuries such as skin tears, bruising, swelling, should be reported. -The charge nurse would complete a Resident Abuse/Neglect Report. -The charge nurse would forward the Resident Abuse/Neglect Report to the Director of Nursing Services (DON), or designee, who will report to the Administrator. -Reports were to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-12-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to check the Certified Nursing Assistant (CNA) Registry to ensure individuals did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse/neglect) for two sampled employees (Employees D and E), out of five sampled employees hired since the last annual survey. The facility census was 40 residents. Record review of the facility's Abuse Prevention Program policy dated April 2019 showed the following related to pre-employment screening: -Background checks will be done at the time of hire in accordance with the facility background check policy. Staff will not be hired who have been found guilty, or plead nolo contendere (no contest), of abuse, neglect, mistreatment of residents, or misappropriation of resident property by a court of law. Such a determination will not be limited to residents but shall include any known abusive acts against others. -The nurse aide registry will be checked prior to employment for each state where a nurse aide has shown to have worked, or have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-12-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report to the State Agency (SA) an alleged incident of non-consensual sexual touching, and to report the results of the investigation within five working days of the incident, for one sampled resident (Resident #33) out of 12 sampled residents. The facility census was 40 residents. Record review of the facility's Abuse Prevention Program policy, last revised April 2019, showed: -Witnessed events, which include, but were not limited to, slapping, hitting, pinching, yelling at, cursing, threatening, harassing, etc., should be reported. -Unwitnessed events, which include, but were not limited to, reports of abuse made by a resident, resident representative, visitor or employee should be reported. -A resident or resident representative may make a report of abuse. -The charge nurse would complete a Resident Abuse/Neglect Report. -The charge nurse would forward the Resident Abuse/Neglect Report to the Director of Nursing Services (DON), or designee, who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-12-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #10) with a mental disorder had an updated DA-124 level I screen (used to evaluate for the presence of psychiatric conditions to determine if a preadmission screening/resident review (PASARR) level II screen is required) as required out of 12 sampled residents. The facility census was 40 residents. Record review of the Missouri Department of Health and Senior Services (DHSS) guide titled, PASARR Desk Reference, dated 3/3/08, showed: -The PASARR is a federally mandated screening process for any person for whom placement in a Medicaid Title (XIX) certified bed is being sought. This is a Level I screening (completion of the DA124C form). (In this facility, all beds are Medicaid certified). -A Level II assessment is completed on those persons identified at Level I who are known or suspected to have a serious mental illness (such as schizophrenia, dementia, major depression, etc., MR or related MR condition to determine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-09-11 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staffing was posted correctly at the beginning of each shift including the total number and actual hours worked per shift which could have the potential to affect all residents in the facility. The facility census was 40 residents. Review of the Facility undated Posting Nursing Staffing Information showed: -Current federal regulations mandate that the facility posts a form daily at the beginning of each shift in a prominent place readily accessible to residents and visitors in a clear and readable format with the following information: --Facility Name --Current Date --Total Number and actual hours worked by licensed and unlicensed staff directly responsible for resident care per shift, separated by these categories: Registered Nurses (RN), Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA). --Resident census -The above data must be available to the public upon written or oral request at a cost not to exceed the community standard. -The posting data must be maintained by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CIRCLE B ENTERPRISES — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.5-1.5 vs chain
Health inspection 2 of 53.1-1.1 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 2 of 51.9+0.1 vs chain
The other 35 homes this chain runs (chain average 2.5★, per CMS)
1 of 5Autumn Oaks Caring CenterMountain Grove, MO 1 of 5Brent B Tinnin ManorEllington, MO 1 of 5Clinton Healthcare And Rehabilitation CenterClinton, MO 1 of 5Hill Crest ManorHamilton, MO 1 of 5Jefferson Health CareLees Summit, MO 1 of 5Lawson Manor & RehabLawson, MO 1 of 5Maywood Terrace Living CenterIndependence, MO 1 of 5Mountain View ManorPrescott, AZ 1 of 5Ridge Crest Nursing CenterWarrensburg, MO 1 of 5Truman Healthcare & Rehabilitation CenterLamar, MO 1 of 5Valley Manor And Rehabilitation CenterExcelsior Springs, MO 2 of 5Granby HouseGranby, MO 2 of 5Lakeview Health Care & Rehabilitation CenterBoonville, MO 2 of 5Quail Run Health Care CenterCameron, MO 2 of 5Riverdell Care CenterBoonville, MO 2 of 5WestgateJoplin, MO 3 of 5Adair VillageClinton, MO 3 of 5Cotton Point Living CenterMatthews, MO 3 of 5Delhaven ManorSaint Louis, MO 3 of 5Desert Highlands Care CenterKingman, AZ 3 of 5Havasu Nursing CenterLake Havasu City, AZ 3 of 5Hunter Acres Caring CenterSikeston, MO 3 of 5Manor, ThePoplar Bluff, MO 3 of 5River Oaks Care CenterSteele, MO 3 of 5Sikeston Convalescent CenterSikeston, MO 4 of 5Communities Of Wildwood RanchJoplin, MO 4 of 5Heart Of The Ozarks Healthcare CenterAva, MO 4 of 5Heartland Care And Rehabilitation CenterCape Girardeau, MO 4 of 5Houston HouseHouston, MO 4 of 5Puxico Nursing And Rehabilitation CenterPuxico, MO 4 of 5Riverview Nursing CenterMokane, MO 4 of 5Riverways ManorVan Buren, MO 4 of 5Southgate Living CenterCaruthersville, MO 4 of 5Yuma Nursing CenterYuma, AZ 5 of 5Shady Oaks Healthcare CenterThayer, MO

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CIRCLE B ENTERPRISES HOLDING COMPANY INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/13/1996
BEDELL, DONALDIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/13/1996
BEAIRD, TODDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 01/01/2022
AGH1 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/11/2025
SOVEREIGN HEALTHCARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/06/2025
CHANDRA, RAMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/1994
DAVIS, DANAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2025
FG LLCOrganizationADP OF THE SNFsince 12/02/2016
FORVIS MAZARS LLPOrganizationADP OF THE SNFsince 08/16/2021
MID STATES INCOrganizationADP OF THE SNFsince 11/01/2010
VAN DE VEN LLCOrganizationADP OF THE SNFsince 01/01/2000

CMS files one row per role, so the 18 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.4M
Net patient revenuemost recent cost report
+6.5%
Operating marginrevenue minus expenses
$560K
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 3%Other / private 8%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $560K paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$201per resident / day
operating cost
$6,118per month
≈ monthly operating cost
$215per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265420. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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