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Encinitas Post-Acute

900 Santa Fe Drive, Encinitas, CA 92024 · For profit - Corporation · 99 certified beds · (760) 753-6423 Medicare & Medicaid certified

Call the home — (760) 753-6423 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2024Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
354 Santa Fe Dr · (760) 633-6501 · Call to confirm hours
Pharmacy
207 S El Camino Real · (760) 943-0496 · Call to confirm hours
Grocery
Vons0.7 mi
453 Santa Fe Dr · (760) 633-9770 · Call to confirm hours
Park
969 Woodlake Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.0%10.2%15.4%better
Long-stay residents who lose too much weight4.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection2.0%1.2%2.0%typical
Long-stay residents with depressive symptoms7.3%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.2%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened13.8%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.7%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.7%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control12.2%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.4%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine97.2%93.2%79.4%better
Short-stay residents rehospitalized after admission23.0%23.0%22.6%typical
Short-stay residents with an outpatient ER visit9.6%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days4.102.251.67worse
Long-stay outpatient ER visits per 1,000 resident days2.401.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

65.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 283 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

65.9%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
57.6%U.S. median 56.6%
Met the expected recovery
0.43U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 57.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 99 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF65.9%CMS range 60.0–71.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 8.7–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge40.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge64.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge84.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.5–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.40
LPN hours/ resident / day
2.22
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.16
RN hoursweekends
44.4%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 98.5 residents a day — about 99% occupied, or roughly 0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.09 on weekdays — 16% thinner on weekends. RN hours go from 0.33 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-05-01)
13
at the previous standard inspection (2023-08-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were not left unattended. In addition, the medication cart was left unlocked in one of one (Resident 1) observed for medication storage during an Anonymous complaint investigation. This failure had the potential to affect residents' safety and may lead to drug diversion. Findings.A record review of the facility's undated admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included essential hypertension (high blood pressure) and peripheral vascular disease (a slow progressive circulation disorder involving blood vessels outside the heart and brain, commonly affects the legs). On 6/22/26 at 11:45 A.M., an observation and interview with Licensed Nurse ( LN ) 1 was conducted. LN 1's medication cart was left unattended with two clear cups of medications in them, one clear cup had two pills , one orange and the other pill brown in color while the second clear plastic cup had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three residents (Resident 1) had a written plan of care revised after a pressure injury (damage to the skin and underlying structures caused by unrelieved pressure) worsened from a stage 2 (a partial-thickness, or shallow, loss of skin appearing as a shallow open ulcer or a clear fluid filled blister) to unstageable (a full-thickness ulcer where the depth cannot be determined because it is covered with dead tissue) As a result of this deficient practice, there was the potential for Resident 1 to experience further deterioration of the wound. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included left femur fracture (a broken thigh bone), need for assistance with personal care, and cognitive communication deficit (impaired thought processes such as memory and reasoning) and discharged home on 4/29/25. A review of Resident 1's Skin and Wound Evaluation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide treatment and services to heal pressure injuries (damage to the skin and underlying structures caused by unrelieved pressure) for two of three sampled residents (Resident 1 and Resident 2) when: 1. Wound care orders for a pressure injury that worsened from a stage 2 pressure injury (a partial-thickness loss of skin appearing as a shallow open ulcer or a clear fluid filled blister) to an unstageable pressure injury (a full-thickness ulcer where the depth cannot be determined because it is covered with dead tissue) were not implemented, an Interdisciplinary Team (IDT-a group of individuals with different areas of expertise) Meeting was not conducted to address Resident 1's pressure injury and the attending physician was not notified of the worsening of the pressure injury for Resident 1 and 2. A low air loss mattress for one resident with a pressure injury (Resident 2) was not correctly set to the resident's weight. Findings: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2025-05-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, facility document review, and facility policy review, the facility failed to maintain its food service equipment in a clean and sanitary manner related to 1 of 1 low temperature dishwashing machine observed. As a result, the residents of the facility were placed at risk for food borne illnesses. Findings included: An undated facility policy titled, Food & Dining Services Equipment Cleaning Procedures, revealed the section titled, 8. Dish Machine/Dishwasher, included, After every meal: 7. Wipe soap dispenser electrodes, outside of soap dispenser and dish machine with clean, damp cloth. Wipe dry. Further review revealed that the section also included, Dish machine de-liming weekly, with instructions to, 5. Wash any other areas that have build-up. The 04/2025 AM Dishwasher Cleaning Schedule revealed a check-off form with no areas on the form that would indicate the schedule and actual cleaning of the dishwashing machine. The AM Dishwasher Cleaning Schedule revealed that the last time the Dish area walls/fan were checked off as being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-01 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were completed at least once every three months and were signed as complete within 14 days of the Assessment Reference Dates (ARDs) for 7 (Residents #41, #47, #100, #26, #31, #110, and #27) of 17 residents reviewed for resident assessments. Findings included: The CMS Long-Term Care RAI 3.0 User's Manual, Version 1.19.1, dated 10/2024, revealed Chapter 2: Assessments for the Resident Assessment Instrument (RAI), specified, 05. Quarterly Assessment (A0310A=2) The Quarterly assessment is an OBRA [Omnibus Budget Reconciliation Act] non-comprehensive assessment that must be completed at least every 92 days following the previous OBRA assessment of any type. The manual specified, -The ARD must be within 92 days after the ARD of the previous OBRA assessment (Quarterly, Admission, SCSA [significant change in status assessment], SCPA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility document review, the facility failed to ensure staff provided appropriate notices of payor source changes to residents when the residents were discharged from Medicare Part A Skilled Services with days of eligibility remaining. This deficient practice affected 2 (Resident #34 and Resident #45) of 3 residents reviewed for beneficiary notification. Findings included: An untitled and undated document provided by the facility as their policy revealed a section of the document titled, 50 - Advance Beneficiary Notice of Non-coverage (ABN) included, Section 1879 of the Act [Social Security Act ] (where the LOL [ limitation on liability] provisions are located) requires a healthcare provider or supplier (i.e.[id est, that is] notifier) to notify a beneficiary in advance of furnishing an item or service when s/he believes the items or services will likely be denied by Medicare for any of the reasons specified in the statuary provision in order to shift financial liability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. An admission Record revealed the facility admitted Resident #28 on 09/03/2018. According to the admission Record, the resident had a medical history that included diagnoses of Parkinson's disease without dyskinesia (movement disorder characterized by involuntary movements), restless leg syndrome, and schizoaffective disorder. Resident #28's annual MDS, with an ARD of 02/27/2025, revealed Section Z0500 reflected that the Director of Nursing (DON) signed the assessment as complete on 04/25/2025, more than 14 days from the ARD. During an interview on 05/01/2025 at 10:42 AM with the DON, the MDS Manager, and MDS Assistant #4, the MDS Manager stated she had only been working as the MDS Manager for about three weeks. MDS Assistant #4 stated that each month she reviewed each resident's record to identify who required an MDS, so she could open the assessments. MDS Assistant #4 further stated she had 14 days from the ARD of each assessment for the assessment to be completed. MDS Assistant #4 stated, We are already behind, and further stated that she made a spreadsheet the week prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure a new Level I Preadmission Screening and Resident Review (PASARR) was submitted after 1 (Resident #110) of 4 sampled residents reviewed for PASARR requirements was diagnosed with additional mental disorders. Findings included: A facility policy titled, Resident Assessment-Coordination with PASARR Program, reviewed/revised in 05/2024, revealed, The facility coordinates assessments with the preadmission screening and Resident review (PASARR) program under Medicaid to ensure that individuals with a mental disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs. The Policy Explanation and Compliance Guidelines specified, 9. Any Resident who exhibits a newly evident possible serious mental disorder, intellectual disability or a related condition will be referred promptly to the state mental health or intellectual disability authority for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure a Level I Preadmission Screening and Resident Review (PASARR) accurately reflected the presence of a diagnosed mental illness for 1 (Resident #110) of 4 sampled residents reviewed for PASARR requirements. Findings included: A facility policy titled, Resident Assessment-Coordination with PASARR Program, reviewed/revised in 05/2024, revealed, The facility coordinates assessments with the preadmission screening and Resident review (PASARR) program under Medicaid to ensure that individuals with a mental disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs. The Policy Explanation and Compliance Guidelines specified, 1. Applicants to this facility will be screened for serious mental disorders or intellectual disabilities and related conditions in accordance with the State's Medicaid rules for screening. a. PASARR Level I - initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff implemented interventions as outlined in the resident care plan to minimize or reduce the risk of falls. Specifically, the facility failed to ensure the use of a floor mat for 1 (Resident #107) of 2 sampled residents reviewed for accidents and falls. Findings included: A facility policy titled, Fall Management, dated 08/2014, revealed the section titled, Fall Prevention Procedure, included, 1. Evaluate risk factors for sustaining falls upon admission, with comprehensive assessment, and while conducting interdisciplinary care plan reviews. 2. Initiate a fall prevention care plan when appropriate with strategies to minimize risk and potential for injuries. An admission Record indicated the facility admitted Resident #107 on 06/07/2024. According to the admission Record, the resident had a medical history that included diagnoses of hemiplegia (paralysis of one side of the body) and hemiparesis (weakness of one side of the body) as a result of a previous cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Dcited before2025-05-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure staff stored respiratory equipment in accordance with the facility policy and standard precautions. Specifically, the facility failed to store nebulizer masks and Continuous Positive Airway Pressure (CPAP) masks in a manner which limited the spread of infection for 2 (Resident #202 and Resident #298) of 2 residents reviewed for respiratory care. Findings included: 1. An undated facility policy titled, Oxygen Therapy and Devices, revealed the section titled, Oxygen Devices, included, 4) Simple Mask f. Place in a labeled bag when not in use. Further review revealed that the policy did not address the use of a nebulizer mask. During an interview on 04/30/2025 at 10:11 AM, the Director of Nursing (DON) said they were still looking for a more specific policy pertaining to the nebulizer masks and acknowledged that the provided policy covered several other types of respiratory masks, but not nebulizer masks. The DON said nebulizer masks should be stored in bags when not in use, just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one resident (Resident 2) from physical abuse when Resident 1, who had a history of wandering, wandered into the dining hall unsupervised and hit Resident 2 on the arm. This deficient practice had the potential for Resident 2 and other residents to feel unsafe in the facility. Findings: A review of Resident 2's admission Record indicated the resident was admitted to the facility on [DATE]. A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses to include Alzheimer's Disease (a progressive irreversible brain disorder that causes memory and thinking skills to decline) and delirium (mental state characterized by confusion, disorientation, and inability to think). On 11/7/24 at 9:30 A.M., an onsite visit was conducted to investigate a facility reported allegation of abuse that occurred on 11/3/24 between Resident 1 and Resident 2. A review of Resident 1's interdisciplinary team (IDT)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure written care plans for one resident (Resident 1) were resident specific to include interventions that addressed the resident's need for increased supervision when up in her wheelchair and wandering the facility. As a result of this deficient practice, Resident 1 was able to wander around the facility unsupervised which caused altercations with other residents and led to an incident of physical abuse (cross reference F600). Findings: A review of Resident 1's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses to include Alzheimer's Disease (a progressive irreversible brain disorder that causes memory and thinking skills to decline) and delirium (mental state characterized by confusion, disorientation, and inability to think). On 11/7/24 at 9:30 A.M., an onsite visit was conducted to investigate a facility reported allegation of abuse that occurred on 11/3/24 between Resident 1 and Resident 2. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send the results of an abuse investigation to the State agency (California Department of Public Health, CDPH-licensing and certification agency) within five working days. This deficient practice had the potential for residents to not be protected from abuse. Findings: A review of Resident 1 ' s admission Record indicated the resident was admitted on [DATE]. A review of Resident 2 ' s admission Record indicated the resident was readmitted on [DATE]. A review of Resident 1 ' s Interdisciplinary Team (IDT) note dated 10/18/24, indicated on 10/13/24 Resident 1 had hit Resident 2. On 10/24/24 at 9:25 A.M., an onsite investigation was conducted. The administrator (ADM) and director of nursing (DON) were interviewed. The ADM and DON both stated the facility ' s abuse investigation between Resident 1 and Resident 2 was completed and the results of the investigation were sent to the CDPH, but that they would verify this was done. On 10/24/24 at 11:25 A.M., an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and develop a care plan for a resident at risk for abuse for one of two residents investigated. This failure meant that staff was unaware of the resident's risk for abuse and of measures to mitigate those risks. Findings: On May 9, 2024, a Health Facilities Evaluator Nurse (HFEN) entered the facility for an investigation of a Facility Reported Incident involving a physical and verbal altercation between two residents. According to the Record of Admission, undated, Resident 1 (Res 1) was admitted to the facility on [DATE], with health conditions that included: Malignant neoplasm (Cancer) of .lung; Major depressive disorder (a mood disturbance of feelings of sadness or loss of interest, that can affect how one thinks, feels, and behaves). In an interview on May 9, 2024, at 10 A.M. the Administrator (ADM) stated that Res 1 can push (mentally, psychologically, not physically) people and expects others to back down. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview and record review, the faclity failed to provide privacy for one unsampled resident (Resident 3) during bathing. As a result the facility failed to provide dignified care when bathing Resident 3. Findings: On 4/25/24 at 9:35 A.M., from the main hallway, the shower room door was observed to be held wide open with a large magnet. A curtain partially obscurred a shower stall, and a male resident, Resident 3, was observed seated in a shower chair, facing the door, and rinsing self with a hand-held shower head. The resident was without clothing. A staff member was observed next to Resident 3 and a male voice was giving verbal cues to Resident 3. On 4/25/24 at 9:37 A.M. an interview was held with LN 1, who identified CNA 1 as the staff member assisting Resident 3 in the shower, and stated that CNA 1 is not a new employee. LN 1 stated it is policy that the shower room door be closed with the sign up noting occupied when a resident is bathing. LN 1 said residents should have privacy in the shower. On 4/25/24 at 10:13 A.M., CNA 1 was interviewed. CNA 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer six out of 14 medications ordered by the physician for a total of eight days for one of three residents (Resident 1) reviewed for significant medication error. As a result, Resident 1 did not receive medications as ordered by a physician and there was no treatment provided for diagnosed health conditions. Resident 1 was at risk for worsening breathing problems, increased blood pressure, increased heart rate, and possible stroke from blood clot formation. Findings: On 3/25/24, an unannounced visit was made to the facility regarding three complaints related to medication errors which involved one resident (Resident 1). Resident 1 was admitted to the facility on [DATE], with diagnoses to include cancer in the right lung and Pneumonia in the left lung, per the facility ' s admission Record. On 3/25/24 at 10:45 A.M., an interview was conducted with the Assistant Director of Nursing (ADON). The ADON stated when Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a written care plan related to refusal of medications for one of three sampled residents (Resident 1). This failure had the potential to not meet the goals of treatment and needs of Resident 1. Findings: On 1/23/24 at 12:45 P.M., an unannounced onsite to the facility was conducted related to a complaint on Resident Rights. Resident 1 was admitted to the facility on [DATE], with diagnoses which included Parkinson ' s disease (movement disorder) and human immunodeficiency virus (HIV, virus that weakens a person ' s immune system), per the facility's admission Record. According to Resident 1's history and physical (H & P), dated 12/28/23, Resident 1 had fluctuating capacity to make his own medical decisions. On 1/23/24 at 1:07 P.M., an observation and an interview of Resident 1 was conducted in his room. Resident 1 was sitting in bed. Resident 1 stated he did not know what his goals in the facility were. Resident 1 stated his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-17 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe infection control practices when: 1. CNA 22 did not properly don (to put on) the required personal protective equipment (PPE) prior to entering one of 15 COVID positive (a highly contagious virus), resident rooms; 2. A urinary catheter drainage bag was in contact with the floor for one of three residents (Resident 83), reviewed for urinary catheter care; 3. A wound vac on floor was on the floor for one of one resident (Resident 55) reviewed for pressure ulcers and; 4. An oxygen tubing was not dated for one of one resident (Resident 38) reviewed for respiratory care. As a result, residents, staff and medical equipment were at risk for cross contamination. Finding: 1. On 8/14/23 at 9:08 A.M., an observation was conducted of a resident call light being on and staff (CNA 22) preparing to enter the isolated room. The door to the room was closed. Taped to the front of the door was a colored contact precaution warning, indicating all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a written informed consent for the use of a psychotropic (medication that affect the chemical make-up of the brain), medication prior to administration for one of three residents (Resident 77), reviewed for medication review. As a result, Resident 77 was not informed of the risk, benefits, or possible side effects when taking this medication. Findings: Resident 77 was admitted to the facility on [DATE], with diagnoses which included dementia (progressive memory loss) and depression, per the facility's admission Record. Resident 77 was listed as her own responsible party for making health care decisions on the facility's admission Record. On 8/17/23 at 7:47 A.M., an observation was conducted of Resident 77, while in the dining room. Resident 77 was in a wheelchair and a staff member was sitting beside her, assisting the resident with eating breakfast. On 8/17/23, Resident 77's clinical record was reviewed. The quarterly MDS (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to adequately train staff to perform PASRR (Preadmission Screening and Resident Review- a federally required document screening to ensure residents are appropriately placed and/or receive appropriate services) screening for one of one resident (Resident 346), reviewed for PASRR completion. This failure had the potential to place Resident 346 at risk for unmet care needs and inappropriate placement. Findings: Resident 346 was admitted to the facility on [DATE] with the diagnoses of down syndrome (a genetic disorder) according to the facility's admission Record. Resident 346 was observed sitting on a wheelchair in his room on 8/14/23 at 10:20 A.M. Resident 346 was unable to respond to questions clearly and stated, yeah as a response to simple questions. During interview and concurrent record review on 8/17/23, at 8:40 A.M., with the MDSN (a nurse who specializes in clinical assessments), the MDSN stated she completed the PASRR for Resident 346…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered care plan for one of two residents (Resident 198), reviewed for dialysis (the process of removing excess fluid and toxins from the blood in people whose kidneys no longer function). As a result, there was the potential for Resident 198 to be at risk for fluid overload, infection, bleeding, swelling, and for the staff to not consistently assess for these risks. Findings: Resident 198 was admitted to the facility on [DATE], with diagnoses which included Acute (sudden) kidney failure and dependence on renal (kidney) dialysis, per the facility's admission Record. On 8/14/23 at 10:28 A.M., an observation and interview was conducted with Resident 198 as she returned from dialysis. Resident 198 stated she did not know if she had a shunt (a graft which connects an artery and a vein and used as an access site for dialysis) or a catheter (a device inserted under the skin to allow access to the bloodstream). Resident 198…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to secure one of two (north/east hallway) housekeeping closets, which contained chemicals and disinfectants. As a result, there was the potential for confused residents to have access to chemicals which could be toxic if ingested. Findings: On 8/14/23 at 2:45 P.M., an observation was conducted of the housekeeping closet on the north/east hallway, outside of the rehabilitation department. The door was ajar and unlocked, with a wooden door stop on the floor between the door and the door frame, leaving the door approximately 2 inches open. Inside the closet was a large sink with chemicals on the wall above the sink. The chemicals were in clear, plastic one gallon bottles stored. Identifying the chemicals from left to right were labeled: glass cleaner (blue in color), all purpose cleaner (yellow), disinfectant (pale yellow) and bathroom cleaner (pink). On 8/14/23 at 2:47 P.M., an observation and interview was conducted with the ADM and Supervising Housekeeper (S-HSKP), at the housekeeping closet. The S-HSKP stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the oxygen level was being administered according to physician's order for one of one resident (Resident 38) reviewed for oxygen therapy. As a result, Resident 38 did not receive oxygen therapy as ordered by the physician. Findings: Resident 38 was admitted to the facility on [DATE] with the diagnoses of congestive heart failure (a condition in which the heart does not pump or fill blood as well as it should) according to the facility's admission Record. During an observation on 8/14/23, at 10:28 A.M., Resident 38 was in bed attempting to get out of bed. An oxygen concentrator (machine that provides oxygen) was next to Resident 38's bed with an oxygen tubing attached. The concentrator was observed on at 3.5 liters and the oxygen tubing was on Resident 38's chest area. LN 2 arrived in Resident 38's room and re-applied Resident 38's oxygen to the nose. LN 2 then checked the concentrator and stated the oxygen level on the concentrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure pain medication was administered timely prior to wound treatment for one of three residents (Resident 55) reviewed for pain management. This failure resulted in the Resident 55 enduring pain during wound treatment. Findings: Resident 55 was re-admitted to the facility on [DATE] with the diagnosis of stage four pressure ulcer (bedsore extended to muscle, tendon or bone) of sacral region (the triangular shaped bone at the base of the back) according to the facility's admission record. An observation and interview were conducted with Resident 55 on 8/15/23, at 2:40 P.M. Resident 55 was in bed with a wound vacuum (wound vac-a device which pulls fluid from a wound over time) on the floor next to the right side of Resident 55's bed. Resident 55 further stated he was aware of a wound on his back and experienced pain during treatments. During an observation and interview on 8/16/23, at 11:20 A.M., with LN 33. LN 33 stated Resident 55 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure staff were knowledgeable in assessing a resident's dialysis (procedure done by a trained professional to remove wastes and excess fluids from the body) access site for one of two residents (Resident 11) reviewed for dialysis. This failure had the potential for the delayed detection, reporting, and/or management of complications from the dialysis access site for Resident 11. Findings: Resident 11 was re-admitted to the facility on [DATE] with the diagnoses of end stage renal disease (the last stage of kidney disease which the kidneys can no longer support the body's needs) according to the facility's admission record. A review of Resident 11's MDS (tool that measures health status of residents), dated 7/1/23, listed a cognitive score of 15, indicating cognition was intact. The MDS section I further indicated an active diagnosis of dependence on renal dialysis. An interview of Resident 11 was conducted on 8/14/23, at 8:19 A.M. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not assure two of six residents (16, 17) were free from unnecessary use of psychotropic medication (major tranquilizer used when the resident may harm himself or others) when: 1. Resident 16 was ordered an antipsychotic medication without a clear indication for its use. 2. Resident 17 was ordered an antipsychotic medication without a clear indication for its use. As a result, Resident 16 and Resident 17 had the potential to be expose to unnecessary side effects of the medications. Findings: 1. Per the facility's admission Record, Resident 16 was admitted to the facility on [DATE] with a diagnosis of dementia. Resident 16's records were reviewed. Per the physician's History and Physical, dated 2/18/23, Resident 16 did not have the capacity to make his own decisions. Per the physician's orders, dated 9/30/22, Resident 16 was started on Seroquel (an antipsychotic medication). There was no clinical assessment and evaluation that identified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-17 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the medication error rate was less than five percent. The facility's medication error rate was 12.9%. Four medication errors were observed out of 31 opportunities, during the medication administration process for two of three randomly observed residents (Resident 4, 27, 66). As a result, the facility could not ensure medications were correctly administered to all residents. Findings: 1. On 8/16/23 at 8:32 A.M., an observation of medications administration was conducted with LN 11. LN 11 prepared and administered 16 medications to Resident 27. One of the 16 medications was Culturelle Digestive Daily Capsule (Lactobacillus-Inulin) 15 billion cell-200 mcg (microgram). On 8/16/23 a medication reconciliation for Resident 27 was conducted. Per the physician order, dated 6/29/22, listed Culturelle Digestive Daily Capsule (Lactobacillus-Inulin) the dose of 10 billion cell-200 mcg was ordered, not 15 billion cell-200 mcg as administered. On 08/16/23 02:53 P.M., an interview and record review was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not assure that one of one resident (31) received medication ordered by the physician for her blood pressure, reviewed during significant medication error. As a result, Resident 31 was at risk to experience high blood pressure. Findings: Per the facility's admission Record, Resident 31 was admitted on [DATE] with hypertension (high blood pressure). Resident 31's records were reviewed. Per the physician's History and Physical, dated 5/23/22, Resident 31 had the capacity to make her own health care decisions. Per the physician's orders for the month of August 2023, Resident 31 was to receive Lisinopril daily in the morning to regulate her blood pressure. Resident 31's blood pressure was to be taken before she received the lisinopril. Per Resident 31's MAR, on 8/14/23, the resident did not receive her lisinopril or have her blood pressure monitored and recorded to assess her current medical need for the blood pressure medication. On 8/14/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure: 1. The temperature log for a medication refrigerator was complete for May 2023 and 2. The temperature for medication refrigerator was consistently monitored for one of two medication refrigerators and 3. Medications were stored and labeled according to the manufacturer's specifications and policy. As a result, the facility could not ensure medications were safely stored to ensure their integrity. Findings: 1. The medication room at the South station was inspected with the ADON on 08/16/23 at 11:18 A.M. The temperature log from April to August 2023 were requested. The temperature log for May 2023 was not available. 2. The medication room at the South station was inspected with the ADON on 08/16/23 at 11:18 A.M. The temperature log for the medication refrigerator had missed entry on 8/10/23. The ADON stated it should not be blank. On 8/17/23 at 1044 A.M., an interview was conducted with the DON. The DON acknowledged there was a missed entry on August 10, 2023 and the May 2023 could not be located. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to safely document used-by-date and seal food containers stored in two of four stand-alone refrigerators (Refrigerators 2 and 3), during initial kitchen inspection. As a result, residents were at risk of food-borne illness. Findings: On 8/14/23 at 7:35 A.M., an observation was conducted during initial kitchen tour of the refrigerators. During inspection of Refrigerator #3, on the right side, second shelf down from the top, was a plate of sliced red tomatoes. The plate of tomatoes was not dated, for when prepared or stored, and the clear cellophane wrap was covering ¾ of the plate, leaving the remaining ¼ plate exposed to the air within the refrigerator. On the left side of Refrigerator #3, third shelf down was a round Styrofoam container with a loose-fitting plastic lid. The Styrofoam container contained what appeared to be red salsa. The container was not dated of when placed in the refrigerator and the lid was not secured. On 8/14/23 at 7:42 A.M. ,an observation of refrigerator #2 was conducted. On the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure prescribed treatments were implemented for one of six residents (12) reviewed for pressure ulcers. In addition, interventions to prevent the progression of pressure ulcers were not consistently implemented for one of six sampled residents (229) reviewed for pressure ulcers. These failures had the potential for pressure ulcers to worsen and affect healing. Findings: 1. Resident 12 was admitted to the facility on [DATE] with diagnoses that included an unstageable (the wound was covered in a dark scab that prevented the depth of the wound being visible) pressure ulcer (a localized area of dead tissue caused by prolonged pressure) on his right heel, per the facility's undated admission Record. On 10/22/19 at 9:30 A.M., an observation was conducted of a pressure ulcer dressing change on Resident 12's right heel. Resident 12's right heel bone was exposed and granulation tissue (formed on a wound as the wound healed) was observed around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nursing staff knew the correct procedure for assessing and monitoring the AV fistula (connection between a vein and an artery) used for renal dialysis (an artificial process of removing waste products and extra fluid from the body) for 1 of 3 residents (26) reviewed for dialysis care. This failure had the potential to cause complications related to dialysis monitoring and treatment. Findings: Resident 26 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease (kidney failure) and dependence on renal dialysis, per the facility's undated admission Record. Per the MDS assessment dated [DATE], Resident 26 had a BIMS score (an assessment tool) of 15. A BIMS score of 15 meant a person was mentally intact. On 10/22/19 at 11:55 A.M., an interview was conducted with Resident 26. Resident 26 stated she attended dialysis three times a week. Resident 26 stated the only place the doctor could put in an AV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two facility staff were able to demonstrate or verbalize the proper facility process for monitoring side effects of psychotropic medications (medicine used to treat a group of mental disorders). In addition, psychotropic medication side effect monitoring was not documented for one of three residents (6) reviewed for psychotropic medication. This failure had the potential for side effects of residents' psychotropic medication to go unnoticed. Findings: 1. Resident 35 was admitted to the facility on [DATE] with diagnoses, which included dementia (a loss of mental abilities that leads to impairments in memory, reasoning, planning, and behavior), and bipolar disorder (a mood disorder that can cause radical mood swings), per the facility's admission Record. According to a review of Resident 35's physician orders, dated 9/5/18, Psychotropic Medication Side Effect Monitoring . Refer to Care Plan or Drug Information sheet for potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one un-sampled resident's (3) lunch tray provided the diet recommended by the registered dietician, as indicated on Resident 3's dietary tray ticket. This failure had the potential to contribute to Resident 3's weight loss. Findings: Resident 3 was admitted to the facility on [DATE] with diagnoses, which included dementia (a loss of mental abilities that leads to impairments in memory, reasoning, planning, and behavior) and nutritional anemia (low iron in the blood due to not consuming a balanced diet), per the facility's admission Record. On 10/23/19 at 11:43 A.M., during an observation of lunch tray line (a system of food preparation used in facilities), Resident 3's dietary tray ticket indicated the resident was to receive a magic cup (frozen dessert designed to add dietary calories and nutrients) and a health shake (milk shake to add dietary calories and nutrients) with her lunch. Resident 3's lunch tray was observed to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-10-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure documentation of post dialysis nursing assessments were recorded in a readily accessible way for 1 of 3 residents (26) reviewed for dialysis care. This failure had the potential to affect the resident's care. Findings: Resident 26 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease (kidney failure) and dependence on renal dialysis (an artificial process of removing waste products and extra fluid from the body) per the facility's undated admission Record. On 10/24/19 at 10:50 A.M., an interview was conducted with LN 13. LN 13 stated the bruit and thrill assessment of a resident's dialysis access site, was supposed to be recorded on the Dialysis Care Communication/Coordination Form every time a resident returned from dialysis treatment. On 10/24/19 at 11:30 A.M., an interview was conducted with LN 22. LN 22 stated if the Dialysis Communication/Coordination Form was not completed, some nurses would document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the consistent implementation of their infection prevention and control program when: 1. Dirty gloves were not removed and hand hygiene was not performed at the completion of a dressing change before touching one resident (19) and her belongings. 2. After the irrigation of a wound the soiled barrier was not removed from under a resident (19) at the completion of the dressing change for one resident. 3. A laundry hand washing sink was used for cleaning paint brushes. These failures had the potential to cause cross-contamination (an unintended transfer of germs from one surface to another) of soiled items to both residents and staff. Findings: 1. Resident 19 was admitted to the facility on [DATE] with diagnoses that included Parkinson's disease (a progressive nervous system disorder that affects movement), pressure ulcer (injuries to skin and underlying tissue resulting from prolonged pressure of the skin) of the sacral region Stage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LINKS HEALTHCARE GROUP — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 4 of 52.7+1.3 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 31 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Meadow Creek Post-AcuteParamount, CA 1 of 5Northbrooke Post AcuteJackson, TN 1 of 5River Pointe Post-AcuteCarmichael, CA 1 of 5Riverbank Post-AcuteRiverbank, CA 1 of 5Shelby Oaks Post AcuteMemphis, TN 1 of 5The Springs Post-AcuteNorwalk, CA 2 of 5Applingwood Post AcuteCordova, TN 2 of 5Clearwater Healthcare CenterStockton, CA 2 of 5Crystal Creek Post-AcuteStockton, CA 2 of 5Stillwater Post-AcuteEl Cajon, CA 2 of 5The Orchards Post-AcuteBakersfield, CA 2 of 5Westwood Post AcuteSan Jose, CA 3 of 5Baywood Post AcuteCampbell, CA 3 of 5Beach Creek Post-AcuteAnaheim, CA 3 of 5Cypress Grove Post AcuteJackson, TN 3 of 5Harborview Post AcuteMemphis, TN 3 of 5Lodi Creek Post AcuteLodi, CA 3 of 5The Bellefontaine Healthcare CenterPasadena, CA 3 of 5The Redwoods Post-AcuteSan Jose, CA 3 of 5The Shores Post-AcuteSan Diego, CA 4 of 5Avondale Villa Post-AcuteLivermore, CA 4 of 5Canyon Creek Post-AcuteCastro Valley, CA 4 of 5Community Care CenterLa Mesa, CA 4 of 5Covington Post AcuteCovington, TN 4 of 5Stratford Villa Post-AcuteLivermore, CA 4 of 5The Grove Post-AcuteWoodland, CA 4 of 5West Tennessee Post AcuteJackson, TN 5 of 5Creekside Post-AcuteSan Jose, CA 5 of 5Jacob Healthcare CenterSan Diego, CA 5 of 5The Ridge Post AcuteSan Jose, CA 5 of 5The Vineyards Healthcare CenterLivermore, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
FORBRIGHT BANKOrganization5% OR GREATER SECURITY INTERESTsince 08/01/2025
LINKS HEALTHCARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
LINKS SUPPORT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/23/2025
BEARDSLEY, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
BERNHOLZ, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
CARTER, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
CHRISTENSEN, PAULIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
CLIFFORD, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
FROJELIN, ANTONETTEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
PADRIGON, JILLIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
RODRIGUEZ, CURTISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
TILFORD, TOBYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
EIDE BAILLY LLPOrganizationADP OF THE SNFsince 08/01/2025

CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.8M
Net patient revenuemost recent cost report
-3.0%
Operating marginrevenue minus expenses
$1.9M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 17%Medicare 14%Other / private 69%

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$447per resident / day
operating cost
$13,581per month
≈ monthly operating cost
$434per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055761. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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