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The Grove Post-Acute

124 Walnut Street, Woodland, CA 95695 · For profit - Limited Liability company · 140 certified beds · (530) 662-9161 Medicare & Medicaid certified

Call the home — (530) 662-9161 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2026Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
215 W Beamer St · (530) 405-2800 · Call to confirm hours
Pharmacy
10 W Main St · (530) 668-8589 · Call to confirm hours
Grocery
203 Court St · (530) 662-1727 · Call to confirm hours
Park
202 Beamer St · (530) 661-2000 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.0%10.2%15.4%worse
Long-stay residents who lose too much weight3.3%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection0.5%1.2%2.0%better
Long-stay residents with depressive symptoms5.7%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.5%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened14.5%9.8%16.1%typical
Long-stay residents on antianxiety or hypnotic medication10.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control9.1%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table10.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.3%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission20.5%23.0%22.6%typical
Short-stay residents with an outpatient ER visit16.1%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.352.251.67better
Long-stay outpatient ER visits per 1,000 resident days1.411.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 129 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.3%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
51.2%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 51.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 82 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.3%CMS range 47.7–63.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 7.0–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge91.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.9–12.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.76
LPN hours/ resident / day
2.68
Aide hours/ resident / day
4.07
Total nurse hours/ resident / day
0.50
RN hoursweekends
40.6%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 140 beds and averages 125.0 residents a day — about 89% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.07 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.68 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.76 hrs/resident/day on weekends vs 4.20 on weekdays — 11% thinner on weekends. RN hours go from 0.68 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-05-08)
14
at the previous standard inspection (2025-03-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 10 most serious are shown; the remaining 35 are one tap away and print in full.

  • Potential for harm · Fcited before2026-05-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure professional standards for food service safety was maintained for a census of 123, when:Inside the walk-in refrigerator and reach-in freezer were unlabeled and undated food; Multiple food spices containers had cracked lids and with whitish-brownish-dust-like substances; and, Spoiled bananas were found inside the dry storage area. Two kitchen trash bin lids had scattered brownish-sticky-substances; The can opener blades had orange-color-substances; Inside the walk-in refrigerator: the floor and the metal food shelves had brownish-blackish-sticky-substances;The juice dispenser spouts and connection tubing had scattered sticky-brownish-substances;Several pots and pans were stored under the working table and were exposed to kitchen dusts and debris particles; Multiple baking sheet pans were worn out and the inner rims had rust-stained-like color; Cooking hood range had dust-oil-like-substances; Two soiled wiping cloths were left on top of the food preparation area;Twelve pieces of dish-racks had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-08 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection prevention and control practices were maintained for a census of 123, when: The staff failed to remove PPE (Personal Protective Equipment) inside an enhanced barrier precaution (EBP - a patient's room where staff must take extra steps to prevent the spread of hard-to-treat germs) and after handling dirty laundry;Staff reused contaminated PPE and touched clean items after contact with soiled equipment;The CK, with her gloved hands, kept pulling the lower back portion of her clothes, touched the side rim of the food tray-line area; touched the moving trays parked near her; side-touched her apron to remove food dripped on her gloves; and, The outside dumpster side-mounted opening was uncovered, garbage were dumped inside and flies flew around the dumpster. These failures had the potential to result in food cross-contamination, foodborne illness and transmission of infectious pathogens to residents, staff, equipment, and clean linens. Findings: 1.During a concurrent observation and interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a comfortable room temperature for one out of 30 sampled residents (Resident 57) when Resident 57's room temperature was below 71 degrees Fahrenheit (*F). This failure negatively impacted Resident 57's comfort, and created an environment that was not homelike. Findings: A review of Resident 57's admission Record, indicated that Resident 57 was admitted to the facility on [DATE] with diagnoses which included kidney disease. A review of the Resident 57's MDS, dated [DATE], the MDS indicated Resident 57 had a BIMS score of 11 out of 15, suggestive of moderate cognitive impairment.During a concurrent observation and interview on 5/5/26 at 10 a.m. with Resident 57 in her room, Resident 57 was fully covered with multiple blankets in bed. Resident 57 stated room always felt cold, was discussed in resident council, had not noticed any changes yet. Resident pointed to a folded towel placed over the floor vent, by the staff, to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to ensure a safe and appropriate discharge for one of three sampled residents (Resident 58) when Resident 58 was discharged from the facility while an application for Medi-Cal (state run Medicaid program under federal guidelines) was still in process and without a discharge plan .This failure resulted in Resident 58's discharge to a hotel without appropriate resources or discharge instructions. Findings:A review of Resident 58's admission Record (AR) indicated Resident 58 had been admitted to the facility in December 2025 with diagnoses which included alcoholic hepatitis (severe liver inflammation and damage caused by long-term, heavy alcohol consumption) and cognitive communication deficit (a difficulty with verbal or nonverbal communication). The AR indicated Resident 58 was homeless.A review of Resident 58's 48 Hour Baseline Care Plan/Discharge Planning, dated 12/18/25, by Social Services Director (SSD) 1, SSD 1 indicated Resident 58's initial discharge goal was to return to the community. SSD 1 identified Resident 58's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-08 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to ensure two out of nine sampled Certified Nurse Assistant (CNA) employee personnel records were current in their annual Resident Abuse Prevention and Department of Justice (DOJ) trainings. This failure had the potential to result in staff not recognizing, preventing, and reporting any possible resident abuse for a census of 123 residents.Findings:During a concurrent interview and record review on 5//6/26 at 3:23 p.m., of nine sampled CNA employee personnel records with the Director of Staff Development (DSD), the CNAs personnel records were reviewed. The CNA personnel records were reviewed for the completion of the annual Abuse Prevention, and Department of Justice (DOJ) trainings.The following CNA employee records were reviewed for completion Abuse Prevention and DOJ trainings:CNA 1, Date of Hire 11/1/23 (DOH) - No Abuse Prevention and DOJ Training for 2025.CNA 3, DOH 8/21/06 - Training is currentCNA 4, DOH 9/4/24 - No Abuse Prevention and DOJ Training for 2025.CNA 5, DOH 2/7/24, Terminated 12/9/25 - Training is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect one of three sampled residents (Resident 1) from verbal abuse when Resident 2 made derogatory remarks toward Resident 1.This failure had the potential to negatively affect Residents 1's mental health.During a review of Resident 1's Minimum Data Set (MDS: federally mandated assessment) Section C dated 3/16/26, MDS-C indicated Resident 1 had a Brief Interview for Mental status (BIMS: a standardized assessment used by healthcare professionals to evaluate cognitive function, with a score 13-15: indicating Intact cognition) score of 13. This indicated Resident 1's cognition (ability to think and rationalize) was intact.During a review of Resident 1's Order Review History Report dated 3/2/26-4/2/26, report indicated, Resident 1 had an order indicating Resident is capable of making her own health decisions. Order start date 11/18/23.During an interview on 4/2/26, at 8:05 a.m., with Licensed Nurse (LN 1), LN 1 stated, Resident 1 told her recently that she has been unable to sleep due to her roommate, and that she notified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to identify and to report an allegation of verbal abuse to the California Department of Public Health (CDPH) when: an incident between Resident 1 and Resident 2 was not identified as a verbal abuse allegation or reported timely per Federal regulations.This failure resulted in the Department being unaware of the abuse allegation between Resident 1 and Resident 2 and, had the potential for Resident 1 to be continually subjected to verbal abuse by Resident 2, who was not separated from Resident 1.During a review of Resident 1's Minimum Data Set (MDS: federally mandated assessment) Section C dated 3/16/26, MDS-C indicated Resident 1 had a Brief Interview for Mental status (BIMS: a standardized assessment used by healthcare professionals to evaluate cognitive function, with a score 13-15: indicating Intact cognition) score of 13. This indicated Resident 1's cognition (ability to think and rationalize) was intact.During a review of Resident 1's Order Review History Report dated 3/2/26-4/2/26, report indicated, Resident 1 had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to protect one of five sampled residents' (Resident 1) right to be free from physical/mental abuse by Resident 2 when Resident 2 shoved a walker into Resident 1's legs.As a result of this failure, Resident 1 experienced a skin tear in the left knee. Findings:Resident 1 was admitted to the facility in March of 2025 with diagnoses that included chronic respiratory failure and adult failure to thrive.A review of Resident 1's Minimum Data Set (MDS, a standardized assessment tool used in nursing homes), dated 7/16/25, indicated Resident 1 had a Brief Interview for Mental Status (BIMS) score of 13 of 15 indicating Resident 1 was cognitively intact.Resident 2 was admitted to the facility in December of 2023 with diagnoses that included dementia (a decline in cognitive abilities, such as memory, thinking, and reasoning).During a review of the facility's document titled, Event Statement Form, dated 8/19/25, the document indicated that Certified Nursing Assistant 1 (CNA 1) gave the following statement after the incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure sanitary conditions were maintained in the kitchen for a census of 132 when: 1. Unsanitary conditions were observed in the kitchen's dry storage area; and, 2. Expired items were found in the walk-in refrigerator. These failures had the potential to cause food borne illnesses. Findings: 1. During a concurrent observation and interview on 3/4/25 at 8:19 a.m. with the Dietary Manager (DM), the dry storage area located in the kitchen was observed. A blue used cookie wrapper was observed on silver rack on shelf next to condiment sauce bottles. The DM stated, . I don't know how it got there and that should not have been there . During a continued concurrent observation and interview on 3/4/25 at 8:19 a.m. with the DM in the dry storage area located in the kitchen, a thickener container was observed open and exposed to air with a piece of yellow cereal and silver foil piece inside. DM stated that the container would be removed and confirmed the area was not in sanitary conditions. 2. During a continued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-07 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure call lights were accessible and in good repair for three of 32 sampled residents (Resident 16, Resident 24, and Resident 1). This failure had the potential to jeopardize the safety of these residents and limited accessibility for them to call for help. Findings: 1a. A review of Resident 16's admission Record indicated Resident 16 was admitted to the facility in December 2024 with multiple diagnoses including heart failure and encephalopathy (a medical condition characterized by general dysfunction of the brain). A review of Resident 16's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 12/19/24, indicated Resident 16 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 9 out of 15 that indicated Resident 16 was moderately cognitively impaired. Resident 16's Functional Abilities indicated he required substantial maximum assistance for toileting, bathing, dressing, and hygiene and dependent on staff for bed mobility and transfers. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2025-03-07 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to notify the RP (Responsible Party) of the transfer and the reason for the transfer for one resident (Resident 132) out of 32 sampled residents. This failure increased the risk for Resident 132's RP not be informed of the resident's discharge rights. Findings: Review of Resident 132's admission record indicated Resident 132 was admitted in December 2024 with several diagnoses including memory deficit following other cerebral vascular disease (memory problems caused by inadequate blood flow in parts of the brain) and dementia (a progressive decline in mental abilities). Review of Resident 132's Minimum Data Set (MDS, a federally mandated assessment tool) dated 12/13/24, indicated Resident 132 had severely impaired cognition. Review of Resident 132's Nurse's Notes dated 12/13/24, indicated, Resident sent to ER [emergency room] due to disturbing behaviors. During a concurrent observation and interview on 3/7/25 at 9:02 a.m. with the Director of Nursing (DON), the DON confirmed that there was no documentation that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to timely submit a Minimum Data Set (MDS, a federally mandated resident assessment tool) for one of 32 sampled residents (Resident 119) when the discharge assessment was not completed and transmitted according to the required regulatory time frame. This failure had the potential to result in incomplete information being submitted to Centers for Medicare and Medicaid Services (CMS). Findings: A review of Resident 119's admission record indicated she was admitted to the facility on 9/2024 and discharged on 10/4/24. In a concurrent interview and record review on 3/6/25 at 11:08 a.m., with the MDS Coordinator 1 (MDSC 1), Resident 119's MDS assessments were reviewed. MDSC 1 confirmed Resident 119's discharge assessment was completed and transmitted more than 14 days from the date of discharge. In an interview on 3/7/25 at 8:35 a.m. with the Director of Nursing (DON), the DON stated she expected the MDSC 1 to follow the required timeframes for MDS submission. A review of the facility's policy titled MDS Completion and Submission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of 32 sampled residents (Resident 125) had a PASARR (Pre admission Screening and Resident Review, a federal requirement to ensure individuals with serious mental illness, intellectual disability, or other related conditions are not inappropriately placed in nursing homes for long term care and receive services in the most integrated setting) completed. This failure had the potential for the facility not to provide or seek appropriate mental health services for Resident 125. Findings: A review of Resident 125's admission Record indicated Resident 125 was admitted to the facility in December 2024 with multiple diagnoses including Major Depressive Disorder ( a common and serious condition characterized by persistent feelings of sadness, loss of interest, and other symptoms that significantly interfere with daily life). During a review of Resident 125's medical record, under PASARR, the document titled DHCS[Department of Health Care Services], dated 12/13/2024 indicated, . If the individual remains in the NF[Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3b. A review of the admission Record indicated Resident 115 was initially admitted [DATE] and recently admitted [DATE]. with diagnoses including Diabetes mellitus with diabetic neuropathy (nerve damage caused by high blood sugar levels). A review of Resident 115's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 1/17/25 indicated Resident 115 had moderate cognitive impairment with a score of 12 out of 15 in the Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident). A review of Resident 115's physician order dated 1/13/25 indicated, COMPRESSION SOCKS: CNA [Certified Nursing Assistant] to apply COMPRESSION SOCKS to BLE [bilateral lower extremities] during the day and remove at bedtime as tolerated . Further review of Resident 115's clinical records indicated the following: - admission H & P [History & Physical] dated 1/10/25 indicated, .Edema [swelling caused by excess fluid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promote safety measures for one of 32 sampled residents (Resident 50) when Resident 50's order for the use of wander guard (a device that allows sensors on doors to alarm to keep track of wandering residents) was not followed as ordered. This failure increased Resident 50's risk for elopement. Findings: A review of an admission record for Resident 50 indicated she was admitted in November 2024 with diagnoses including vascular dementia (a type of dementia caused by problems with blood flow to the brain affecting thinking, memory, and behavior). A review of Resident 50's Order Summary Report (OSR) dated 11/10/24 indicated an order to apply wander guard to the left arm/wrist and check placement every shift due to episodes of going out of the facility unassisted. During observations on 3/4/25 at 11:50 a.m., 3/5/25 at 1:45 p.m., and 3/6/25 at 9 a.m., Resident 50 was observed not wearing a wander guard. During a concurrent observation, interview, and record review on 3/6/25 at 10:28 a.m., with the Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pharmacy recommendations for one of 32 sampled residents (Resident 54) during a Medication Regimen Review (MRR) was communicated to the physician. This failure had the potential for Resident 54 to experience adverse effects from the medication. Findings: A review of the admission Record indicated Resident 54 was admitted [DATE] with multiple diagnoses including insomnia (trouble falling asleep or staying asleep). A review of Resident 54's Medication Administration Record (MAR, daily documentation record used by a licensed nurse to document medication and treatment given to a resident) included the following orders: -an order dated 4/4/24 for Melatonin (used to treat insomnia) 3 mg (milligram, unit of measurement) give 1 tablet by mouth for insomnia; -an order dated 4/4/24 for Melatonin 3 mg give 1 tablet by mouth as needed for insomnia. May give one additional tablet at bedtime, total of 6 mg per day; and, -an order dated 6/1/24 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the medication error rate was less than five percent (5%) for a census of 132 when: 1. Licensed Nurse 1 (LN 1) did not follow the physician's order in administering Resident 13's prescribed medication; 2. Resident 115 was given another resident's supply of insulin glargine (long-acting insulin); and 3. Three of Resident 83's morning medication were combined and administered at the same time through the feeding tube with no regard for medication reactions (therapeutic response). These failures resulted in a medication error rate of 23.08% for the facility. Findings: 1. A review of an admission record for Resident 13 indicated he was admitted to the facility in December 2009 with diagnoses including hyperlipidemia (high cholesterol, too much fat in the blood). In an observation on 3/4/25 at 8:50 a.m., during Medication Administration with LN 1, LN 1 was observed preparing Resident 13's morning medications, LN 1 scooped a teaspoon (tsp., unit of measurement) of psyllium powder (used for constipation) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure one resident (Resident 115) for a census of 132 was free from significant medication error when Resident 115 was administered another resident's insulin. This failure increased Resident 115's risk for receiving the wrong medication and complications of diabetes (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) including diabetic coma. Findings: A review of Resident 115's admission Record indicated he was admitted in January 2025 with diagnoses including Type 1 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of an Order Summary Report (OSR) for Resident 115 dated 2/27/25 indicated an order for insulin glargine, inject 22 units subcutaneously (SQ, under the skin) daily in the morning. On 3/4/25 the following concurrent observations and interviews were conducted with Licensed Nurse 2 (LN 2): - At 9:45 a.m., LN 2 checked Resident 115's blood sugar level, LN 2 stated it was 375; - At 9:50 a.m., LN 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to update the medication label for one (Resident 115) out of a census of 132 when Resident 115's insulin glargine (long-acting insulin) order was changed. This failure increased the potential for unsafe administration of medication to residents. Findings: A review of Resident 115's admission Record indicated he was admitted in January 2025 with diagnoses including Type 1 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). A review of an Order Summary Report (OSR) for Resident 115 dated 2/27/25 indicated an order for insulin glargine, inject 22 units subcutaneously (SQ, under the skin) daily in the morning. In a concurrent observation and interview on 3/4/25 at 9:50 a.m., during Medication Administration with Licensed Nurse 2 (LN 2), LN 2 withdrew 22 units of insulin glargine from the vial, LN 2 stated the order for Resident 115 had been changed to 22 units daily in the morning . LN 2 confirmed the dosage [27 units] written on the label in the insulin vial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure services furnished by outside resources had written agreements when two of 32 sampled residents' (Resident 56 and Resident 96) dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidneys have failed) services were provided without existing agreements with dialysis clinic. This failure had the potential to result in the lack of responsibility and accountability in the dialysis services received by Resident 56 and Resident 96. Findings: 1a. A review of the admission Record indicated Resident 56 was initially admitted [DATE] with diagnoses including end stage renal disease (ESRD, irreversible kidney failure) and dependence on renal dialysis. A review of Resident 56's physician order dated 12/3/24 indicated, DIALYSIS: Hemodialysis [Dialysis company name and address] .Schedule: (Monday, Wednesday, Friday) . 2a. A review of the admission Record indicated Resident 96 was initially admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection control program, for a census of 132, when: 1. Personal Protective Equipment (PPE-clothing and equipment that is worn or used for for protection against hazardous substances and or environments) was not contained properly in the trash for Resident 15; 2. The Licensed Nurse 2 (LN 2) did not perform safe administration of insulin for Resident 115; and, 3. Resident 46's nebulizer (machine that turns liquid medication into an inhalable mist through a connected mouthpiece that allows the medication to enter the lungs directly) tubing was not changed as scheduled and the incentive spirometer (a handheld plastic device that helps exercise the lungs and breathe deeply) was not stored appropriately. These failures increased the risk of spreading infections and or transmission of diseases to the vulnerable residents residing in the facility. Findings: 1. Review of Resident 15's admission record indicated Resident 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a homelike environment for one of 32 sampled residents (Resident 99) when a patio door was in disrepair. This failure had the potential to minimize Resident 99's psychosocial well-being and made the resident feel uncomfortable. Findings: A review of Resident 99's admission Record indicated Resident 99 was admitted to the facility in September 2024 with multiple diagnoses including muscle weakness, difficulty walking, and depression (a mental health condition characterized by persistent sadness, loss of interest, and low energy that can significantly interfere with daily life). A review of Resident 99's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 12/30/24, indicated Resident 99 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 12 out of 15 that indicated Resident 99 had moderate cognitive impairment. During a concurrent observation and interview on 3/4/25 at 8:29 a.m. in Resident 99's room, a shattered glass patio door with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an incident of an injury of unknown origin timely for one of three sampled residents (Resident 1) as required by the regulations. This failure resulted in a delay in the investigation process and decreased the facility's potential to protect patients from physical and psychosocial harm. Findings: During a review of Resident 1's admission records, the records indicated Resident 1 was admitted in October 2023 with diagnoses that included pathological fracture (broken bone caused by disease) of right humerus (upper arm bone), displaced oblique fracture (diagonal break in the bone) of shaft of humerus (long middle portion of the upper arm bone) of right arm, and dementia (group of symptoms affecting memory, thinking and social abilities). Residents 1's Minimum Data Set (MDS, an assessment tool) indicated Resident 1 had severe cognitive impairment. During a review of Resident 1's nurses notes, dated 6/19/24 at 1:05 p.m., the notes indicated, CNA [Certified Nursing Assistant] reported that res [resident] has R [right] arm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool) for one of three sampled residents (Resident 1) accurately reflected Resident 1 ' s behavioral symptoms when her MDS Section E Behavior was not accurately documented. This failure had the potential to result in Resident 1 not receiving interventions to improve behavioral symptoms and placed Resident 1 at risk for injury. Findings: During a review of Resident 1 ' s admission records, the records indicated Resident 1 was admitted in October 2023 with diagnoses that included pathological fracture (broken bone caused by disease) of right humerus (upper arm bone), displaced oblique fracture (diagonal break in the bone) of shaft of humerus (long middle portion of the upper arm bone) of left arm, and dementia (group of symptoms affecting memory, thinking and social abilities). Residents 1 ' s Minimum Data Set (MDS, an assessment tool) indicated Resident 1 had severe cognitive impairment. During a review of Resident 1 ' s quarterly MDS Section E, dated 4/16/24, the section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 1 and Resident 2) were free from physical abuse when Resident 1 and Resident 2 were in a physical altercation that resulted in Resident 1 sustaining a skin tear on her right forearm and discoloration on her right upper arm. This failure had the potential to result in serious physical injuries for Resident 1 and Resident 2. Findings: A review of a facility document titled admission Record, indicated Resident 1 was admitted to the facility in 2023 with diagnoses including depression and anxiety disorders. Review of Resident 1 ' s Minimum Data Set (MDS, an assessment tool), dated 2/6/24, indicated Resident 1 had a Brief Interview of Mental Status (BIMS) score of 11 out of 15, which indicated moderate cognitive impairment. Review of Resident 1 ' s medical record titled, SBAR [Situation, Background, Assessment, Recommendation] and Initial COC [Change of Condition]/Alert charting and Skilled Documentation,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report immediately to officials an alleged violation involving physical abuse between two residents (Resident 1 and Resident 2) of three sampled residents, when the Department received the report of alleged violation greater than two hours after the incident's occurrence. This failure decreased the facility's potential to protect vulnerable residents and provide a safe environment. Findings: Review of Resident 1's note titled, IDT [Interdisplinary Team] - Grievance Investigation, intervention/s and Resolution, dated 5/2/24, indicated Resident 1 reported on 5/1/24 around 8 p.m. that her roommate struck the front of her right arm causing a skin tear and discoloration, as well as discoloration on her right upper arm. Review of Resident 2's note titled, IDT - Grievance Investigation, intervention/s and Resolution, dated 5/2/24, indicated, [Resident 1] .was swinging her arms .and hitting [Resident 2] .and [Resident 2] pushed [Resident 1] . The IDT note further stipulated that both residents were interviewed, and both parties…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe, comfortable, and homelike environment was provided when: 1. One of 32 sampled residents (Resident 106) low air loss mattress (LAL, a pressure relieving and redistribution device to help prevent skin breakdown) was not in good working condition; and 2. Five of 12 sampled rooms had holes and peeling paint on the walls. This failure increased the risk for Resident 106 to develop skin breakdown and the disrepair in the rooms may negatively impact the well being of residents. Findings: 1. A review of the clinical record indicated Resident 106 was admitted early September of 2023 with diagnoses including difficulty in walking and low back pain. Resident 106's physician order dated 12/14/23 indicated, TREATMENT: LAL (Low air loss) Mattress for wound management/preventative measures. Check placement, SETTING and functionality QS [every shift]. A review of Resident 106's care plan indicated resident was at risk for skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer appropriate treatment and services to maintain continence for one of 32 sampled residents (Resident 47), who was assessed as a candidate for bladder retraining and the bladder retraining was not provided. This failure resulted in Resident 47 not receiving the services and assistance to maintain her continence and resulted in decline of resident's continence. Findings: A review of the admission Record indicated the facility admitted Resident 47 in 2023 with multiple diagnoses which included muscle weakness and difficulty in walking. A review of the quarterly Minimum Data Set (MDS, an assessment tool) completed 1/31/24, indicated that Resident 47 scored 11 out of 15 on a BIMS assessment (Brief Interview of Mental Status, a test of cognition) indicating the resident's cognition was moderately impaired. The MDS indicated Resident 47 exhibited no indications of psychosis, such as hallucinations (sensory experience of something not present), delusions (an impression or belief not based in reality), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement its pharmaceutical policies and procedures for a census of 120, when: 1. Two used and unsealed E-Kit boxes (Emergency-Kit, storage box containing emergency supplies of medication) were not removed and replaced with the potential for not having all the emergency medications available to the residents and increased risk of drug diversion; and 2. Resident 433's intravenous (IV, medication given through the vein) antibiotics (medication that treat bacterial infections) was not administered per physician's order with the potential for his infection not to be resolved. Findings: 1. During an inspection of medication room for units 4 and 5 on 4/9/24 at 2:10 p.m., E-kit #3 was found to be previously opened with missing 1 out of three medications. There was no record when the missing medication was taken out of the E-kit. E-Kit #16 was accessed on 2/16/24 with missing 1 out of four medications, but still not replaced by the pharmacy. During an interview on 4/9/24 at 2:10 p.m. with Infection Preventionist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-12 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 32 sampled residents (Resident 107), was free from unnecessary drugs when Resident 107 did not have adequate indication for the use of Seroquel (a psychotropic medication indicated for psychosis; affects the mind, emotions, and behavior). This failure resulted in Resident 107 receiving unnecessary medication for an excessive duration and placed the resident at risk for adverse (unwanted) effects and further decline in health. Findings: A review of the admission record indicated the facility admitted Resident 107 in the fall of 2023 with diagnoses which included dementia (a decline in memory and social skills that interfere with daily functioning) without behavioral, psychotic, and mood disturbances. A review of the Minimum Data Set (MDS, an assessment tool), dated 1/17/24, indicated Resident 107 was cognitively impaired. The MDS indicated the resident did not exhibit any verbal or physical symptoms toward others and had no behaviors of causing self injury. The MDS indicated the resident had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to properly store medications for a census of 120, when: 1. Two expired medications were found in the medication refrigerator, which could lead to the resident receiving expired or ineffective medication; 2. Three loose pills were found in a medication cart, which could result in diversion of the loose medication; and 3. Two prescription blister packs were found displaced and stuck in the back of the medication cart, which could result in drug diversion. Findings: 1. During an observation of medication storage room for units 2 and 3 on 4/9/24 at 11:15 a.m., two expired ertapenem intravenous medication bags (an antibiotic medication used to treat infections) were found in the medication refrigerator with an expiration date of 4/7/24 on the label. During an interview with Licensed Nurse (LN) 1 on 4/9/24 at 11:17 a.m., LN 1 acknowledged the medication bags were expired. LN 1 stated expired medications should have been removed. During an interview with the Director of Nursing (DON) on 4/11/24 at 1:05 p.m., the DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to prepare foods that conserved nutritive value, flavor, and palatability when vegetables and pureed meals were prepared without following the recipe with measured ingredients. This failure had the potential of leading to poor intake, malnutrition, and weight loss for the 117 residents eating facility prepared meals. Findings: During an observation on 4/10/24 at 10:54 a.m., in the kitchen, [NAME] 1 (CK 1) was observed preparing stir fry vegetables for lunch. After placing the vegetables into the steam pan, CK 1 was observed adding unmeasured garlic powder and salt to the vegetables by pouring into her gloved hand and proceeding to add to the mixture. During an interview on 4/10/24 at 4:20 p.m. with the Registered Dietitian (RD), the RD stated, The recipe should be followed. It should be measured, it could be salty or not salty enough. During a review of the facility provided recipe titled, RECIPE: STIR FRY VEGETABLES (Healthcare Menus Direct, LLC. 2024), the recipe indicated, Ingredients .Salt, Serves 120, 1Tbsp…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety for a total of 117 residents who received facility prepared foods when: 1. Food labeling not followed; 2. Expired foods not discarded; 3. Egg and tuna salad not kept in safe food temperature range; 4. Freezer door frame had ice build-up suggesting temperature fluctuations; 5. Ice build-up on food items stored in reach-in freezer; 6. Can opener had missing metal from the cutting tip; 7. Dust, dirt, and food debris in kitchen areas including dry food storage, refrigerator and under the stove; 8. Box of lentils was left open to air; 9. Improper use of thermometer during food temperature check; and 10. Wet pans on storage, and wet, stained blender container. These failures had the potential to lead to food borne illness. Findings: 1. During an observation on 4/9/24, within the initial kitchen tour beginning at 8:34 a.m., the following items were observed not having proper labeling: - Eight bowls of undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-12 · tag F0825 — pattern
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide rehabilitation services for one of 32 sampled residents (Resident 4), when Resident 4 did not receive physical therapy (PT) evaluation and treatment as ordered by the resident's physician. This failure prevented Resident 4 from attaining and maintaining the highest practicable functional level and had the potential to result in further decline of Resident 4's mobility. Findings: A review of the admission Records indicated that the facility admitted Resident 4 in 2022 with multiple diagnoses which included high blood pressure and heart disease. Resident 4 was admitted while receiving hospice services which was revoked on 12/28/23. A review of Resident 4's history and physical indicated the resident had a history of multiple falls and the last fall resulted in a right femur (thigh bone) fracture. Resident 4's clinical records indicated the resident was readmitted from the hospital on [DATE] with non-weight bearing status (not allowed to put any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection prevention and control practices were followed when, 1. A blood pressure monitor (device used to measure blood pressure) was not disinfected according to manufacturer's instructions after being used during medication pass observation, and 2. A laundry room exhaust fan located above the clean linen area was coated with thick, sticky substance. These failures had the potential to transmit pathogens or bodily fluids for 120 residents residing in the facility. Findings: 1. During a medication pass observation with Licensed Nurse (LN) 1 on 4/9/24 at 8:30 a.m., LN 1 used a blood pressure monitor to measure a resident's blood pressure inside the resident's room. The blood pressure monitor was then taken out of resident's room and parked outside in the hallway without being cleaned and disinfected. LN 1 moved on to the next patient on the list for morning medication pass. During an interview with LN 1 on 4/9/24 at approximately 11:15 a.m., LN 1 acknowledged that the blood pressure monitor and cuffs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the discharge MDS (Minimum Data Set, an assessment tool) assessment was completed and transmitted to the Centers for Medicare and Medicaid Services (CMS) System within the required time frame for one resident (Resident 112), for a census of 120. This failure resulted in the most recent MDS resident assessment not being reported to CMS as required. Findings: A review of Resident 112's clinical record indicated, he was admitted to the facility late 2023 with multiple diagnoses that included essential hypertension (high blood pressure). A review of Resident 112's NOTICE OF TRANSFER/ DISCHARGE indicated, Resident 112 was discharged from the facility on 12/6/23. During a concurrent interview and record review on 4/12/24 at 8:51 a.m., the Minimum Data Set Coordinator (MDSC) verified Resident 112 had no MDS discharge assessment. She stated the discharge assessment was missed and she was not able to complete the assessment on time. She further stated the discharge assessment was supposed to be completed within 14 days of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool used to guide care) for one of 32 sampled residents (Resident 52) accurately reflected Resident 52's Physician's Order for Life Sustaining Treatment (POLST) when her MDS Section S RESIDENT ASSESSMENT AND CARE SCREENING was not accurately documented. This failure had the potential to result in Resident 52 receiving interventions that were contrary to his own choices. Findings: A review of Resident 52's clinical record indicated, he was admitted to the facility early 2024 with multiple diagnoses that included acute paralytic syndrome (weakness that progresses) following cerebral infarction (blood vessel in the brain is blocked or narrowed, causing lack of blood flow to a part of the brain). A review of Resident 52's POLST dated, [DATE] and [DATE] indicated the following: Section A Cardiopulmonary Resuscitation Section (CPR, emergency procedure that combines chest compressions and artificial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to refer one (Resident 22) of 32 sampled residents for Pre-admission Screening and Resident Review (PASRR, a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) when the resident received a new mental illness diagnosis. This failure had the potential for Resident 22 to not receive necessary services to meet his mental and psychosocial needs. Findings: A review of Resident 22's clinical record indicated he was admitted to the facility late 2011. His clinical record also indicated he had a diagnosis of Schizoaffective disorder, unspecified (mental illness that affects thought, mood and behavior) with onset date of 11/24/21 and Major Depressive disorder (mood disorder that causes persistent feeling of sadness), single episode with onset date of 8/28/17. During a concurrent interview and record review on 4/10/24 at 10:06 a.m., the Medical Records Director (MRD) verified Resident 22's PASRR Level I assessment was done on 10/24/11 and the form indicated, No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a comprehensive care plan for refusing nail care was developed for one of 32 sampled residents (Resident 20). This failure had the potential for Resident 20 to spread infection and inflict injury to self due to long fingernails. Findings: A review of the clinical record indicated Resident 20 was admitted with diagnoses that included hemiplegia and hemiparesis (paralysis or muscle weakness on one side of the body) following unspecified cerebrovascular disease (a condition wherein blood flow to the brain was interrupted) affecting right dominant side. Resident 20's Minimum Data Set (MDS, an assessment tool) dated 3/8/24, indicated Resident 20 was cognitively intact with a Brief Interview for Mental Status (BIMS, a tool used to screen cognitive ability) score of 14. A concurrent observation and interview was conducted on 4/9/24 starting at 2 p.m. Resident 20 was observed with fingernails on the left hand approximately 3 inches in length starting to curl and the fingernails on the right hand with blackish…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 32 sampled residents (Resident 20) who was dependent on staff to perform activities of daily living (ADLs, daily activity such as self care including personal hygiene) received the necessary nail care. This failure had the potential for Resident 20 to spread infection and self inflicted injury due to long fingernails. Findings: A review of the clinical record indicated Resident 20 was admitted with diagnoses including hemiplegia and hemiparesis (paralysis or muscle weakness on one side of the body) following unspecified cerebrovascular disease (a condition wherein blood flow to the brain was interrupted) affecting right dominant side. Resident 20's Minimum Data Set (MDS, an assessment tool) dated 3/8/24 indicated Resident 20 was cognitively intact with a Brief Interview for Mental Status (BIMS, a tool used to a screen cognitive ability) score of 14 and he was dependent on staff for personal hygiene. A concurrent observation and interview was conducted on 4/9/24 starting at 2 p.m. Resident 20 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure adequate supervision and assistive devices were provided for 2 of 32 sampled residents (Resident 87 and Resident 90) when: 1. Resident 87 had a fall with a facility staff present; and 2. Resident 90 had an unwitnessed fall. These failures had the potential for Resident 87 and Resident 90 to have increased incidences of fall and injury. Findings: 1. A review of the clinical record indicated Resident 87 was admitted with diagnoses that included encounter for surgical aftercare following surgery on the nervous system (includes the brain and spinal cord) and history of falling. The Minimum Data Set (MDS, an assessment tool), dated 2/5/24, indicated Resident 87 had short term and long term memory problems and required the assistance of 2 or more staff to walk at least 10 feet in a room. Further review of the clinical record indicated Resident 87 had a Fall Assessment, dated 1/29/24, that indicated Resident 87 was a high risk for falls with a score of 55. A care plan, dated 1/29/24, indicated Resident 87 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of 32 sampled residents (Resident 97), who was identified at risk for dehydration with sufficient fluids to maintain proper hydration, when Resident 97 did not meet her estimated fluid needs as assessed by the Registered Dietitian. This failure placed Resident 97 at further risk for dehydration. Findings: A review of the admission Record indicated the facility admitted Resident 97 last year with multiple diagnoses, which included dementia (impaired ability to remember, think and make decisions) and chronic mental disorders. A review of Resident 97's Minimum Data Set (MDS, an assessment tool), dated 2/21/24, indicated the resident had severe cognitive impairment. A review of the physician's order, dated 3/1/23, indicated Resident 97's diet consisted of mechanical soft (texture -modified diet, designed for residents who have difficulty chewing and swallowing) and thickened fluids. A review of the care plan titled, Alteration in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer oxygen therapy in accordance with the physician's order and the resident's care plan for one of 32 sampled residents (Resident 80), when Resident 80 did not receive the prescribed amount of oxygen. This failure resulted in Resident 80 receiving more oxygen than ordered by the physician and had the potential for the resident to experience serious health complications related to too much supplemental oxygen. Findings: A review of the admission Record indicated the facility admitted Resident 80 in 2021 with multiple diagnoses, including Chronic Obstructive Pulmonary Disease, (COPD, a chronic lung disease causing airflow blockage and breathing problems) and respiratory failure. A review of the physician's order, dated 12/14/23 indicated, Oxygen at 2 L/min [liters - a unit of measurement/minute] continuous via Nasal Cannula [NC, a thin plastic tube with two prongs to deliver supplemental oxygen directly into nostrils]. Maintain O2 [oxygen blood saturation level] above 92% (for COPD 89% and above). A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate supervision to ensure the safety for one of four residents identified at risk for wandering (Resident 1) when he left the facility unsupervised, wandered to a busy street, was found by fire department, and the resident was brought back to the facility. This failure had the risk potential to jeopardize Resident 1's health and safety. Findings: According to Resident 1's 'admission Record,' he was admitted by the facility recently with multiple diagnoses which included Neurocognitive disorders with Lewy bodies( Lewy body dementia is a disease which can lead to problems with thinking, movement, behavior, and mood) , Schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly) and bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration). Resident 1 scored 13 out of 15 in a Brief Interview for Mental Status (BIMS, a tool that tests memory and recall) contained in his MDS (Minimum Data Set, an assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-12 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when the garbage dumpster was found open, for a census of 120. This failure had the potential to attract pests to the facility. Findings: During a concurrent observation and interview on 4/9/24 within the initial kitchen tour at 9:39 a.m., with the Assistant Dietary Manager (AD) in the parking lot, one of four covers of the garbage dumpster was observed open. The AD confirmed the observation and stated, This thing should have been shut. We'll get bacteria on that. During a review of the facility policy and procedure (P&P) titled, Miscellaneous Areas (Healthcare Menus Direct, LLC. 2023), the P&P indicated, 2. Garbage and trashcans must be inspected daily that no debris is on the ground or surrounding area, and that the lids are closed. During a review of the US FDA 2022 Food Code, section 5-501.15, titled, Outside Receptacles, 1/18/23 version, indicated, (A) Receptacles and waste handling units for REFUSE, recyclables, and returnables used with materials containing FOOD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LINKS HEALTHCARE GROUP — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.9+1.1 vs chain
Health inspection 4 of 52.7+1.3 vs chain
Staffing 4 of 52.7+1.3 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 31 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Meadow Creek Post-AcuteParamount, CA 1 of 5Northbrooke Post AcuteJackson, TN 1 of 5River Pointe Post-AcuteCarmichael, CA 1 of 5Riverbank Post-AcuteRiverbank, CA 1 of 5Shelby Oaks Post AcuteMemphis, TN 1 of 5The Springs Post-AcuteNorwalk, CA 2 of 5Applingwood Post AcuteCordova, TN 2 of 5Clearwater Healthcare CenterStockton, CA 2 of 5Crystal Creek Post-AcuteStockton, CA 2 of 5Stillwater Post-AcuteEl Cajon, CA 2 of 5The Orchards Post-AcuteBakersfield, CA 2 of 5Westwood Post AcuteSan Jose, CA 3 of 5Baywood Post AcuteCampbell, CA 3 of 5Beach Creek Post-AcuteAnaheim, CA 3 of 5Cypress Grove Post AcuteJackson, TN 3 of 5Harborview Post AcuteMemphis, TN 3 of 5Lodi Creek Post AcuteLodi, CA 3 of 5The Bellefontaine Healthcare CenterPasadena, CA 3 of 5The Redwoods Post-AcuteSan Jose, CA 3 of 5The Shores Post-AcuteSan Diego, CA 4 of 5Avondale Villa Post-AcuteLivermore, CA 4 of 5Canyon Creek Post-AcuteCastro Valley, CA 4 of 5Community Care CenterLa Mesa, CA 4 of 5Covington Post AcuteCovington, TN 4 of 5Encinitas Post-AcuteEncinitas, CA 4 of 5Stratford Villa Post-AcuteLivermore, CA 4 of 5West Tennessee Post AcuteJackson, TN 5 of 5Creekside Post-AcuteSan Jose, CA 5 of 5Jacob Healthcare CenterSan Diego, CA 5 of 5The Ridge Post AcuteSan Jose, CA 5 of 5The Vineyards Healthcare CenterLivermore, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
FORBRIGHT BANKOrganization5% OR GREATER SECURITY INTERESTsince 06/22/2023
RODRIGUEZ, CURTISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
TILFORD, TOBYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
LINKS HEALTHCARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
LINKS SUPPORT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
BEARDSLEY, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
BERNHOLZ, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
BURRUP, DAWSONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
CARTER, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
CHEEMA, CHANDANDEEPIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
FROJELIN, ANTONETTEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023
STONE, RAGENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/22/2023

CMS files one row per role, so the 25 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.3M
Net patient revenuemost recent cost report
-18.4%
Operating marginrevenue minus expenses
$376K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 5%Other / private 14%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $376K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$410per resident / day
operating cost
$12,478per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055438. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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