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The Ridge Post Acute

1355 Clayton Road, San Jose, CA 95127 · For profit - Limited Liability company · 54 certified beds · (408) 251-3070 Medicare & Medicaid certified

Call the home — (408) 251-3070 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited May 2024
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1650 S White Rd · (408) 928-5250 · Call to confirm hours
Pharmacy
3074 Story Rd · (408) 259-5600 · Call to confirm hours
Grocery
1070 S White Rd · (408) 856-6461 · Call to confirm hours
Park
1375 Park Pleasant Cir · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%10.2%15.4%better
Long-stay residents who lose too much weight2.6%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms3.1%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.0%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened1.6%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.0%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control0.7%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.7%93.2%79.4%better
Short-stay residents rehospitalized after admission11.3%23.0%22.6%better
Short-stay residents with an outpatient ER visit9.9%11.2%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.2%U.S. median 51.5%
Got home and stayed home
12.2%U.S. median 10.7%
Went back to hospital
84.3%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 84.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 51 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.2%CMS range 48.6–68.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.2%CMS range 7.8–17.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge84.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge76.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge70.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 3.8–13.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.27
RN hours/ resident / day
1.14
LPN hours/ resident / day
2.52
Aide hours/ resident / day
3.93
Total nurse hours/ resident / day
0.24
RN hoursweekends
48.3%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 54 beds and averages 45.7 residents a day — about 85% occupied, or roughly 8 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.93 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.67 hrs/resident/day on weekends vs 4.04 on weekdays — 9% thinner on weekends. RN hours go from 0.29 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-01-12)
7
at the previous standard inspection (2024-10-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure dignity for one of three sampled residents (Resident 1) when Resident 1 was called hardheaded or stubborn by a facility staff during ADL (Activities of daily living, are the fundamental self-care tasks individuals must perform daily to live independently and maintain their well-being) care. This failure had the potential for adverse effects on the psychosocial well-being and health of Resident 1.Findings: A review of Resident 1's clinical record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including altered mental status, unspecified and heart failure (progressive condition where the heart muscle weakens or stiffens, preventing it from pumping enough oxygen-rich blood to meet the body's needs), unspecified. Review of Resident 1's Minimum Data Set (MDS- a federally mandated resident assessment tool) dated 4/6/2026, indicated Resident 1's brief interview for mental status score was 12 (BIMS, an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-12 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff were trained and competent in the use of Wander Management Transmitters (wander guard, a device placed on a resident's wrist, ankle, or wheelchair that alarms to notify the staff if a resident tries to leave the facility) used for two of two residents (Residents 7 and 35). This failure had the potential to result in transmitter equipment failure or system failure and resident elopement (to leave a health facility without notification or permission).Findings: Review of Resident 7's face sheet indicated she was admitted to the facility with diagnoses including dementia (decline in mental capacity affecting daily function) and type 2 diabetes mellitus (a condition which affects the way the body processes blood sugar). Review of Resident 7's elopement care plan, dated 12/26/25 indicated the resident exhibited wandering behavior and was at risk for elopement. Review of Resident 7's Order Listing Report, dated 1/9/26 indicated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for four out of fifteen sampled residents (Residents 12, 5, 8 and 31): 1. For Resident 12, there was no comprehensive, person-centered care plan for his side rail or bed rail (bars attached to the side of the bed for safety and mobility aids);2. For Resident 5, she had no bed rail care plan; 3. For Resident 8, staff did not implement a care plan intervention of monitoring oxygen saturation (measurement of how much oxygen is in the blood) every shift. 4. For Resident 31, she had no activity care plan. These failures had the potential to result in the residents, not receiving the intervention and monitoring necessary to maintain their highest level of well-being. Findings: 1.During the initial observation of Resident 12 on 1/6/26 at 12:40 p.m., Resident 12 was laying in his bed. Resident 12 was calm, comfortable, confused and could not answer questions. He had 1/3 left side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-12 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record reviews, the facility failed to ensure that the nurse staffing information was kept and maintained for at least eighteen months when their direct care service hours per patient day (DHPPD, a critical staffing metric for skilled nursing facilities requiring a minimum of 3.5 total hours of which 2.4 hours per patient day must be performed by certified nursing assistants or CNA) for 7/1/25 to 9/30/25, were not available and provided when requested.This failure had the potential to affect the quality of care that were provided to the forty-six residents residing in the facility that could also affect the residents' quality of life and well-being. Findings: Review of the Centers for Medicare and Medicaid Services (CMS, United States federal agency managing Medicare, Medicaid, Children's Health Insurance Program or CHIP and the health insurance marketplace), Certification and Survey Provider Enhanced Reporting's (CASPER's, tools used by skilled nursing facilities and CMS to monitor, review, and report the daily staffing hours and resident census data)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-12 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely notify a representative of the Office of the State Long-Term Care Ombudsman (an entity that serves as an impartial advocate for individuals or groups who have concerns or complaints about a particular organization) regarding transfers for two of three sampled residents (Residents 3 and 7). This failure resulted in missed opportunities for an ombudsman to advocate if residents had concerns about their discharge.Findings: Review of Resident 3's clinical record indicated she was transferred to the hospital on [DATE] due to hypotension (low blood pressure) and desaturation (low oxygen levels in the blood. There was no documentation that indicated a notice was sent to the Ombudsman regarding Resident 3's transfer. Review of Resident 7's clinical record indicated she was transferred to the hospital on [DATE] due to hyperglycemia (increased blood sugar) and altered level of consciousness. There was no documentation that indicated a notice was sent to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-12 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure the residents assessments were reviewed and updated for effectiveness and accuracy for two of fifteen sampled residents, (Residents 12 and 40), when their activity assessments were not reviewed and revised quarterly. These failures had the potential to result in the residents not receiving the appropriate plan of care and interventions necessary to maintain their highest level of well-being. Findings: 1.During the initial observation of Resident 12 on 1/6/26 at 12:40 p.m., Resident 12 was laying in his bed. Resident 12 was calm, comfortable, confused and could not answer questions.Review of Resident 12's admission record (document created when a resident is admitted to a healthcare facility, containing the vital information about the resident) dated 1/8/26 indicated, Resident 12 was readmitted to the facility on [DATE] with the primary diagnosis of catatonic schizophrenia (subtype of schizophrenia characterized by significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-12 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the recommendations of the Preadmission Screening and Resident Review (PASARR, a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) Individualized Determination Report for one of three residents (Resident 39). This failure had the potential to result in the resident not receiving appropriate care and services for a mental health condition. Findings: Review of Resident 39's clinical record indicated he was admitted to the facility with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). Review of Resident 39's physician orders indicated staff was monitoring the resident for picking skin on his fingers, fidgeting, verbalization of sadness related to his health condition, difficulty sleeping, inappropriate sexual behavior, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure, the resident's medication was administered as per physician's orders by one of two nurses observed when the furosemide (a powerful loop diuretic, given to help treat fluid retention and swelling) 40 milligrams (mg, unit of mass or weight) tablet of Resident 53 was still given, without following the medication's parameter order (specific components of a prescription order that define how a medication should be safely administered). This failure had the potential to compromise the resident's health, safety and well-being. Findings: During the medication pass observation of Resident 53 with licensed vocational nurse A (LVN A) on 1/7/26 at 9:48 a.m., LVN A gave furosemide 40 mg tablet, one tablet by mouth. Review of Resident 53's admission record (document created when a resident is admitted to a healthcare facility, containing the vital information about the resident) dated 1/12/26 indicated, Resident 53 was admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure infection control practices were implemented by one of two licensed vocational nurses observed during medication pass observation, when the licensed vocational nurse B (LVN B) did not remove dirty gloves, perform hand hygiene (the act of cleaning hands with soap and water or an alcohol-based hand sanitizer to remove germs and prevent the spread of infections) and don (put on) a new pair of gloves prior to medication administration of Resident 38 after she threw garbage and touched the garbage container attached to the side of the medication cart with the gloved hand.These failures had the potential for the spread of infection and cross-contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effect) that could affect the forty-six residents residing in the facility, staff, and visitors.Findings:During the medication pass observation of LVN B on 1/8/26 at 5:06 p.m., LVN B was preparing medications for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure, infection prevention and control practices were implemented when: 1. a laundry cart with clean linens was left in the passageway of the laundry room where the carts with dirty linens pass by; 2. laundry staff did not sanitize the laundry cart from outside before placing the clean linens in the cart; 3. a large bucket, full of soiled linens, was left open without cover; 4. there were missing logs in the laundry dryer cleaning inspection logs; 5. 2 out of 3 kitchen staffs did not know the sanitizer testing procedure; 6. cleaning chemicals were kept in the emergency food storage area and 7. a silverfish bug and a disposable spoon were found in the sink inside the medicine storage room. These failures had the potential to spread infection that could affect the 48 residents residing in the facility. Findings: 1. During the concurrent laundry room area observation and interview with the environmental services supervisor (EVSS) on 10/24/24 at 9:09 a.m., there was a rack full of clean clothes of residents and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · F2024-10-25 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program when two live cock roaches were observed in the social services office by health facilities evaluator nurses, during a recertification survey. This finding had the potential to put residents and staffs' health and safety at risk. Findings: During an observation on 10/24/24, at 2:30 p.m., in the social services office, a live cockroach was observed on the floor under the desk. During an observation on 10/24/24, at 2:47 p.m., in the social services office, a live cockroach was observed on top of the desk. During a concurrent interview and record review, on 10/25/24, at 2:32 p.m., with the administrator (ADM), the facility's policy and procedure (P&P) titled, Pest Control, revised May 2008, was reviewed. The P& P indicated, This facility maintains an effective pest control program so that the facility is free of pests and rodents. ADM acknowledged an effective pest control program was to ensure a pest free environment.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-25 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility had a medication error rate of 12.12% when four medication errors occurred out of 33 opportunities for four residents (Resident 27, Resident 12, Resident 46, and Resident 154): 1. For Resident 27, the nursing staff did not confirm the exact dose as ordered by the physician for the medicine Lamotrigine (a medicine used for seizure). 2. For Resident 12, the nursing staff administered the medication Metformin (a medicine used to lower the blood sugar) without a meal. 3. For Resident 46, the nursing staff did not administer Lidocaine 5% Patch (used to alleviate pain). 4. For Resident 154, the nursing staff did not administer an inhalation solution in accordance with the facility procedure. These failures resulted in medications not given in accordance to the manufacturer's instructions and/or physician's order and had the potential for residents not receiving the full therapeutic effects of medications. Findings: 1. During a medication pass observation on 10/21/24 at 4:13 p.m., Licensed Vocational Nurse (LVN) B, took out a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-25 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that the recipe (a set of instructions on how to prepare or make a particular food) for making vegetable puree (smooth, crushed, or blended food that has the consistency of a creamy paste or liquid) was being followed when the lead cook did not follow the recipe for making carrot puree. This failure had the potential to result in decreased palatability that could lead to decrease in food intake for the 6 residents with puree consistency diet order out of the skilled nursing facility census of 48. Findings: During the observation of making vegetable puree with the lead cook (LC), on 10/22/24 at 10:55 a.m., LC was making vegetable puree using carrots, good for 12 servings. LC put 48 ounces (oz, unit of weight) of carrots, 4 oz per serving, good for 12 servings, into the blender, added 2 cups (cooking measure of volume) of milk and then pureed them. LC then checked the consistency of the pureed carrots, added 1 cup of milk, then added food thickener and pureed them again. LC then set aside the pureed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure care was provided in accordance with professional standards of quality for one (Resident 13) out of three sampled residents when Resident 13 had an unnecessary and improper blood sugar check done. This failure resulted in a potentially inaccurate blood sugar result and an additional finger prick which can be painful. Findings: During an observation on 10/21/24 at 11:47 a.m. with Licensed Vocational Nurse (LVN) A, LVN A cleaned Resident 13's left ring finger with an alcohol swab and immediately pricked Resident 13's finger. LVN A then placed the blood sugar strip connected to the glucometer (device used to check blood sugar) to the pricked finger to catch the drop of blood for the blood sugar test. After obtaining the blood sugar result of 136 milligram/deciliter (mg/dl, a unit of measurement; normal range is 80-110 mg/dl), LVN A stated I am going to hold her insulin right now. I am going to feed her at 2 p.m. She has a G-tube (a flexible, hollow tube that is inserted into the stomach through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that appropriate care and services were provided to one out of twelve sampled residents, (Resident 8), when the restorative nursing assistant (RNA) totally assisted Resident 8 in feeding instead of set-up help only. This failure had the potential, for the resident, not to maintain or achieve the highest level of self-care or independence in feeding. Findings: During the concurrent dining observation and interview with RNA on 10/21/2024 at 12:20 p.m., RNA was spoon-feeding Resident 8, totally assisting him with feeding. RNA acknowledged for totally assisting Resident 8 in feeding and for not checking the feeding care plan of Resident 8 prior to assisting him. During the interview with the Infection Preventionist (IP), who was overseeing the lunch dining area of the residents, on 10/21/2024 at 12:27 p.m., IP verified that Resident 8 had specialized adaptive utensils to help with grip and would help encourage self-feeding and should not be totally assisted with feeding. During the concurrent record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure equipment is in safe operating condition for four (Residents 8, 23, 26 and 38) out of eight sampled residents when a commode with noticeable rust was found in their shared toilet. This failure had the potential to put residents at risk for harm during their usage of the rest room. Findings: During a concurrent observation and interview on 10/20/24 at 2:19 p.m. with LVN E, a commode with noticeable rust was positioned over the toilet bowl in the rest room shared by Resident 8, Resident 23, Resident 26, and Resident 38. LVN E stated we should have checked the commode before placing it in the resident's toilet. During an interview with the Maintenance Director/ Environment Services Supervisor (EVSS) on 10/23/24 at 1:49 p.m., EVSS stated that there is no log to monitor commodes. EVS also stated that nurses do the log for the commode maintenance and not the maintenance department. During a concurrent interview and record review on 10/23/24 at 1:55 p.m. with the Infection Preventionist (IP), the IP verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-22 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for two of three sampled residents (Residents 2 and 1) when: 1. Licensed nurses did not start to monitor Resident 2's whereabouts after the incident with Resident 3 on 1/15/2023; 2. Licensed nurses did not monitor Resident 2's whereabouts until the 6/15/2023's incident with Resident 1 and had some missing documentations on Resident 2's implementation of Elopement Risk/Wanderer care plan dated 6/15/2023; 3. Licensed nurses did not complete Resident 1's admission Assessment in a timely manner, who was admitted on [DATE]; the admission Assessment was only completed on 6/16/23; and 4. Licensed nurses did not complete Resident 2's follow-up assessment after the 6/15/2023 incident in a timely manner and the interdisciplinary team's (IDT, a group of health care professionals from diverse fields who work toward a common goal for residents) note was initiated three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-22 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate social services (SS) support for two of three residents (Residents 2 and 3) when: 1) There was no SS support following Resident 2 and Resident 3's altercation (a heated or angry dispute) on 1/15/23; and 2) There was no SS support following an abuse allegation against Resident 2 and no documentation on SS follow up to address Resident 2's psychosocial needs and behaviors. These failures resulted in a lack of timely social services interventions for Resident 2 and Resident 3. These failures had potential not to address Resident 2, Resident 3 and other residents' mental distress. Findings: 1. Review of Resident 2's admission Record dated 3/6/2024 indicated, Resident 2 was admitted to the facility on [DATE] with diagnoses including catatonic schizophrenia (a mental illness when the patient may not respond to what's happening around them, or they could have periods of high activity, where they could act violently), major depressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an abuse allegation incident for one of one sampled resident (Resident 1, female) when the facility staffs found Resident 2 (male) on Resident 1 ' s bed. This failure had left the public agencies with jurisdiction over the facilities unaware of the event. Findings: Review of Resident 1 ' s facesheet (a document that gives a resident's information at a quick glance, including contact details and a brief medical history), indicated Resident 1 was admitted on [DATE], with diagnoses of status post left hip replacement surgery due to left femur neck fracture, major depressive disorder. During an interview on 7/24/23 at 3:30 p.m. with Licensed Vocational Nurse (LVN) A, she stated, on 6/15/23 at around 9:30 p.m., two Certified Nursing Assistants (CNA) from Station 1 told her Resident 2 was found sitting on the foot of Resident 1 ' s bed. LVN A stated Resident 1 told her I'm ok after the incident; however, Resident 1 appeared fearful. LVN A stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure five of 16 sampled residents (91, 29, 93, 94, and 30 ) were provided care in a manner that maintained the resident's dignity and respect when : 1. Resident 91's urine collection bag for the indwelling catheter (sterile tube inserted into the bladder to drain urine), was not covered; 2. Resident 29's incontinent pad was exposed to public view while walking in the hallway; 3. Staff did not greet, communicate with Resident 93,and spoke in his native language (non-English language); and 4. Staff spoke in their native language (non-English language ) during resident care, around other residents, in the hallways within resident's hearing distance, for Residents 94, 91, 30 . These failures had the potential to negatively affect the residents' emotional and psychosocial well-being. Findings : 1.Review of Resident 91's admission assessment, dated 4/8/23 indicated he was admitted with an indwelling catheter, and he was alert and oriented to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an ongoing activity program that meet the residents' needs, interests and preferences for four of 16 sampled residents (Residents 30, 23, 37 and 3), when: 1. Resident 30's activity care plan was not updated and followed; 2. Staff provided activities to Resident 23 without having an activity initial assessment and a care plan was not developed timely; 3. Staff provided activities to Resident 37 without having an activity initial assessment and care plan; and 4. Resident 3's activity was not provided. These failures had the potential to affect the residents' physical, mental, psychosocial well-being and self-worth. Findings: 1. During an initial observation of Resident 30 on 4/17/23 at 9:17 a.m., Resident 30 was lying in bed, sleeping and did not have any activities. Review of Resident 30's clinical records indicated, Resident 30 was a [AGE] year-old female with diagnoses including dementia (memory loss) without behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure care and services were provided in accordance with professional standards of practice for 8 of 16 sampled residents (Resident 32, 5, 95, 2, 23, 3, 15, and 19) when: 1. A licensed nurse did not implement the facility's policy for Resident 32 with a gastrostomy tube (G-tube, inserted through the wall of the abdomen directly into the stomach and can be used to give drugs and liquids, including liquid food) during medication administration 2. A licensed nurse did not follow the manufacturer's recommendation in taking blood pressure for Residents 32 and 5 3. A licensed nurse did not properly give instructions during eye drop administration for Resident 95. 4. A liciensed nurse did not follow a physician order for administration of inhalers for Resident 2 5. For Resident 23' oxygen (a colorless and odorless gas that people need to breathe) order, the amount to be given did not specify the parameter Resident 23 should be receiving 6. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to employ a full-time registered dietitian (RD) or designate a kitchen supervisor or certified dietary manager to carry out the functions of the food and nutrition service based on resident assessments and individual plans of care. This failure had the potential to compromise the nutritional status of the 46 residents residing in the facility. Findings: During the initial kitchen tour observation on 4/17/23 at 7:10 a.m., two kitchen staffs were around, one cook and one dietary assistant. There was no kitchen supervisor or dietary manager. During an interview with the RD on 4/19/23 at 9:25 a.m., the RD verified that she was only working part-time at the facility. She further verified that she only comes to the facility every Mondays and Thursdays and working 16 hours per week or as requested. the RD also stated that the facility does not have a kitchen supervisor or dietary manager and the facility should have one. During the interview with the Administrator Designee (ADMD) on 4/19/23 at 9:30 a.m., the ADMD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was stored, monitored and served in accordance with professional standards for food safety when: 1. foods in the dry food storage room and freezer in the kitchen, had no received and use by dates, 2. missing temperature logs for the dry food storage room, refrigerator and freezer in the kitchen, and 3. certified nursing assistant M (CNA M), did not perform hand hygiene prior to Resident 30's lunch meal set-up. These failures had the potential to cause the growth of microorganisms which could cause foodborne illness (illness caused by food or water contaminated with bacteria, viruses, parasites or toxins) or cross contaminate (cross contamination occurs when unclean surfaces or utensils spread germs to food and can potentially cause foodborne illness) food for the 45 of 46 residents, getting their meals from the facility kitchen. Findings: 1. During the facility kitchen tour observation on 4/17/23 at 7:20 a.m., the following were observed in the dry food storage room and in the freezer: a. three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure infection control practices were implemented when: 1. An unlabeled urinal (a plastic container used to collect urine) and unlabeled specimen collection hat (SCH- a wide brimmed hat shape basin placed inside a toilet used to collect urine samples) were on top of the commode; 2. Resident 192's feeding pump (a medical device, pumps the feeding formula from container to feeding tube [FT - a tube that is inserted into the stomach to give medication and liquid food]) had some dry brown stains; 3. Resident 19's room air oxygen concentrator (RAOC-an electronic medical device that provides oxygen to the patients by concentrating room air into pure oxygen) had whitish, grayish buildup substance; 4. Resident 192's FT irrigation syringe (a syringe used to flush with water, feeding formula, and medications via GT) was not labeled and Resident 32's FT irrigation syringe was dated 4/16/2023; 5. Resident 192's bathroom had an unknown odor; 6. Licensed vocational nurse B (LVN B) did not clean the portable blood pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 98 ) discharged from Medicare Part A services received a Notice of Medicare Non-Coverage (NOMNC, a form given to Medicare recipients notifying that Part A coverage is being terminated and providing information on how to file an appeal of that decision) letter in a timely manner. This failure had the potential to prevent the resident from filing a timely appeal of the decision to discharge from Medicare Part A services. Finding: 1. Review of Resident 98's clinical record indicated he was admitted to the facility on [DATE] with a diagnosis of chronic kidney disease. Review of Resident 98's NOMNC letter indicated Medicare coverage ended on 9/30/22. The letter was signed on 9/29/22, which was one day before the coverage would end. During an interview and concurrent record review with the case manager (CM) on 4/20/23 at 2:17 p.m. she verified Resident 98's NOMNC should have been completed two days prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement individualized, resident-centered care plans for two of 16 sampled residents (Resident 3 and 33) when care plans for: 1.the use of ankle foot orthosis (AFO, is used for people with cerebral palsy [a condition marked by impaired muscle coordination and/or other disabilities, typically caused by damage to the brain before or at birth] for positioning, deformity management, or to improve standing or walking.) boot was not developed for Resident 3; 2. Resident 3's activity care plan was not implemented; and 3. the use of eyeglasses was not developed for Resident 33. The failure to develope and to follow care plans had the potential to not meet the care needs of residents. Findings: 1.Review of Resident 3's admission record, indicated Resident 3 was admitted to the facility with diagnoses including cerebral palsy, dementia (decline in mental capacity affecting daily function), contractures (a condition of permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents received foot care and treatment in accordance with professional standards of practice for one out of three Residents (Resident 19). This failure had the potential for podiatric complications for Resident 19. Findings: Clinical record review of Resident 19 indicated, Resident 19 admitted to facility on 1/19/21 with diagnoses including diabetes mellitus 2 (a chronic disease characterized by high levels of sugar in the blood), respiratory failure (a condition where there's not enough oxygen or too much carbon dioxide in the body), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). During an interview with Resident 19 on 4/17/23 at 10:35 a.m., the Resident 19 stated her toenails were long, and had not been trimmed recently. Resident 19 further stated nobody trimmed her toenails in the facility. During a concurrent observation, and interview with certified nursing assistant F (CNA F) on 4/17/23 at 10:45 a.m., CNA F confirmed Resident 19's toenails were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three residents (Resident 32) was accurately assessed, and received services to prevent further decrease in range of motion (ROM- how far a person can move or stretch a part of the body, such as a joint or a muscle) of Resident 32's left upper extremity (LUE - left upper arm) and left lower extremity (LLE - left lower leg). This failure had the potential for further decline of ROM and contractures of Resident 32's LUE and LLE. Findings: Review of Resident 32's admission record indicated Resident 32 was admitted to the facility with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left side (a severe or complete loss of strength in the arm, leg, and sometimes face on left side of the body following (occurs as result of disrupted blood flow to the brain), diabetes type 2 (a disease of high sugar level in blood), and adult failure to thrive (a state of decline that is multifactorial and may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure to implement interventions for free of accident hazards and to prevent avoidable accidents for three of 16 sampled residents (Resident 19, 93, and 3) when: 1. Resident 19's bed was not in the lowest position as ordered; 2. Resident 93's television cord was dangling through the sink unsecured; and 3. the Oxygen in use sign was not placed at the room entrance of Resident 3. These failures had the potential to result in accidents and injury to Resident 19, Resident 93, and Resident 3. Findings: 1. Clinical record review of Resident 19's admission record, indicated Resident 19 was admitted to the facility with diagnoses including chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe),respiratory failure (a serious condition that makes it difficult to breathe) diabetes (a condition of high sugar levels in the blood), anemia (a condition in which the blood does not have enough healthy red blood cells), congestive heart failure (a chronic condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to ensure intravenous (IV,within a vein ) solution from emergency kits (e-kits) was replaced in a timely manner. This failure had the potential to result in medications not being available during emergency situations. Findings: During an observation and concurrent interview with the director of nursing (DON) on 4/17/23 at 7:30 a.m., all e-kits were sealed and not used , except for the IV e-kit .The DON looked at the emergency log binder and verified the IV e-kit was opened on 4/14/23 . The DON stated all e-kits should be replaced same day . Review of facility's policy, Emergency Medications, dated 04/2007, indicated Medication kit must be replaced upon the next routine drug order.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure one of 7 residents (Resident 192) was free from unnecessary drugs when Resident 192 was not monitored for specific target behaviors for use of mirtazapine (a medication to treat symptoms of depression [a mood disorder that causes a persistent feeling of sadness and loss of interest]). This failure had the potential to affect Resident 192's medical condition. Findings: Clinical record review of Resident 192's admission record indicated, Resident 192 was admitted to facility with diagnoses including depression, anxiety (a mental health disorder with intense, excessive, and persistent worry and fear about everyday situation), and adult failure to thrive (a syndrome characterized by unexplained weight loss, malnutrition, and disability). Review of Resident 192's physician orders dated 3/10/23 indicated, Remeron Tablet 15MG [milligram - unit of weight] (Mirtazapine) Give 0.5 tablet via G-Tube (GT- gastrostomy tube is a tube inserted through the belly that brings nutrition, medications, and water directly to the stomach)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility had a medication error rate of 11.54 % when three medication errors occurred out of 26 opportunities during the medication administration for three residents (Residents 32,19, and 5). The failure resulted in medication not given as scheduled and according to physician orders or/the manufacturer's specifications, and had the potential for the residents not receiving the full therapeutic effects of medications. Findings: 1.During a medication administration on 4/17/23 at 9:00 a.m., licensed vocational nurse B (LVN B) was observed preparing five medications for Resident 32 including Clopidogrel Bisulfate (blood thinner) , Aspirin (blood thinner) , Losartan Potassium ( to treat high blood pressure) , Vitamin D , and Multi Vitamin liquid. LVN B administered these medications through Resident 32's gastrostomy tube (G-ttube, inserted through the wall of the abdomen directly into the stomach and can be used to give drugs and liquids, including liquid food ). During a record review on 4/17/23 at 10:15 a.m., Resident 32's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were stored in a safe manner when when eye drops were expired and insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood ) bottles were not properly labeled in the medication carts. These failures had the potential for the medications to be used beyond the date they were safe and effective for use. Findings : During an observation and concurrent interview with licensed vocational nurse B (LVN B) on [DATE] at 11:00 a.m., medication cart 1 has latanoprost eye drop opened date of [DATE] and an instruction to discard after 42 days in the box . LVN B stated the medication had expired, beyond 42 days, and should not be kept in the medication cart . During an observation and concurrent interview with LVN A on [DATE] at 12:15 p.m., medication cart 2 has insulin glargine opened date [DATE] in the box and lantus opened date [DATE] in the box . Both medications did not have an open date indicated in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the food preferences for two of 16 sampled residents (Residents 24 and 37) when: 1. Resident 24's choice of food was not followed; and 2. Resident 37's food preference was not provided. This deficient practice could affect the food intake and nutritional status of these residents. Findings: 1. During the initial observation and concurrent interview with Resident 24 on 4/17/23 at 9:22 a.m., Resident 24 appears alert, oriented and very responsive when asked. Resident 24 stated that he had a hard time making food request or choice. He further stated that his concern about his food preference was not followed up. Review of Resident 24's clinical records indicated, Resident 24 was a [AGE] year-old male, with diagnoses including, chronic obstructive pulmonary disease (COPD, chronic inflammatory lung disease that causes obstructed airflow from the lungs), generalized muscle weakness and difficulty in walking. He was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide palatable and appetizing foods and also to ensure, the palatability of cooked foods were maintained when: 1. for Resident 24, he stated that his food lack in taste, 2. the regular and pureed vegetable samples in the test tray were not palatable, and 3. the recipe for making pureed foods were not followed. These failures had the potential to result in decreased food consumption leading to decreased nutrient intake for the 45 of 46 residents, getting their meals from the facility kitchen. Findings: 1. During the initial observation and concurrent interview with Resident 24 on 4/19/23 at 9:15 a.m., Resident 24 appears alert, oriented and very responsive to questions. Resident 24 complained that his food lacked in taste and said that it was still not followed up. Review of Resident 24's clinical records indicated, Resident 24 was a [AGE] year-old male, with diagnoses including, chronic obstructive pulmonary disease (COPD, chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their written policy and procedure (P&P) for influenza (flu- a common viral infection affects lungs, nose, and throat), and pneumococcal (PNA- a serious infection of one or both of the lungs caused by bacteria, viruses, fungi, or chemical irritant) vaccines (a preparation that is used to stimulate the body's immune response against diseases) for three out of five sampled residents (Resident 19, Resident 29, and Resident 192) when: 1. Facility failed to provide risks versus benefits education to resident or resident's responsible party (RP) when flu vaccine was refused; 2. Facility failed to provide risks versus benefits education to resident or resident's RP when PNA vaccine was refused. These failures exposed Residents 19, 29, and 192 to the risk of contracting flu, and PNA along with their associated complications. Findings: 1. Record review of flu vaccine consent for Resident 19 indicated Resident 19 refused flu vaccination on 10/1/22. There was no documented evidence of education for risks versus benefits of flu…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to follow its policy and procedure (P&P) for staff Covid-19 (a contagious respiratory disease caused by SARS [severe acute respiratory syndrome]-COV-2 [coronavirus disease] virus) vaccination, and medical exemption requirements for one of one sampled staff. This failure could expose the residents and staff in the facility to the risk of exposure and transmission of Covid-19. Findings: Review of facility's staff Covid-19 vaccination log indicated total staff 59. 58 staff members were completely vaccinated, which equals to 98.31%. Activity assistant L (AA L) was granted medial exemption. Review of declination of Covid-19 vaccination form for AA L, signed and dated on 3/31/22 by AA L., indicated, AA L declined coronavirus vaccination for allergic to tetanus vaccine, vaccines + toxoids. There was no documented evidence of physician signed statement for medical exemption based on AA L's clinical contraindications for Covid-19 vaccination. During an interview with the infection preventionist (IP) on 4/21/23 at 9:51 a.m., the IP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2026-01-12 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure multiple resident rooms with two beds (Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121) measured at least 80 square feet per resident. Less than 80 square feet per resident in resident rooms could adversely affect resident health and safety. Findings: Room measurements indicated multiple resident rooms with two beds were less than 80 square feet per resident. Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121 with two beds all measured 69.51 square feet per resident. None of the rooms were observed to inhibit the staff from providing care or the residents from receiving adequate care. The staff and the residents moved freely in the rooms. Wheelchairs and walkers were easily accommodated. The residents and the staff stated the square footage of the rooms was not a concern. Recommendation is for a continuance of the room waiver.

    Environmental Deficiencies · No revisit needed
  • No harm found · Bcited before2024-10-25 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure multiple resident rooms with two beds (Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121) measured at least 80 square feet per resident. Less than 80 square feet per resident in resident rooms could adversely affect resident health and safety. Findings: Room measurements indicated multiple resident rooms with two beds were less than 80 square feet per resident. Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121 with two beds all measured 69.51 square feet per resident. None of the rooms were observed to inhibit the staff from providing care or the residents from receiving adequate care. The staff and the residents moved freely in the rooms. Wheelchairs and walkers were easily accommodated. The residents and the staff stated the square footage of the rooms was not a concern. Recommendation is for a continuance of the room waiver.

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2023-04-21 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident rooms (Rooms 101-107, 109, 110, 114-118, 120, and 121) measured at least 80 square feet per resident. Having less than 80 square feet per resident could potentially compromise the care and services the residents receive in the facility. Findings: The room measurement indicated multiple resident rooms were less than 80 square feet per resident. Rooms 101, 102, 103, 104, 105, 106, 107, 109, 110, 114, 115, 116, 117, 118, 120, and 121 were all 2-bed rooms, which measured 69.51 square feet per resident. None of the rooms were observed to inhibit the staff from providing care or the residents from receiving adequate care. The staff and the residents moved freely in the rooms. Wheelchairs and walkers were easily accommodated. The residents and the staff stated the square footage of the rooms was not a concern. Continuance of the room waiver is recommended.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LINKS HEALTHCARE GROUP — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 52.9+2.1 vs chain
Health inspection 4 of 52.7+1.3 vs chain
Staffing 2 of 52.7-0.7 vs chain
Quality measures 5 of 54.1+0.9 vs chain
The other 31 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Meadow Creek Post-AcuteParamount, CA 1 of 5Northbrooke Post AcuteJackson, TN 1 of 5River Pointe Post-AcuteCarmichael, CA 1 of 5Riverbank Post-AcuteRiverbank, CA 1 of 5Shelby Oaks Post AcuteMemphis, TN 1 of 5The Springs Post-AcuteNorwalk, CA 2 of 5Applingwood Post AcuteCordova, TN 2 of 5Clearwater Healthcare CenterStockton, CA 2 of 5Crystal Creek Post-AcuteStockton, CA 2 of 5Stillwater Post-AcuteEl Cajon, CA 2 of 5The Orchards Post-AcuteBakersfield, CA 2 of 5Westwood Post AcuteSan Jose, CA 3 of 5Baywood Post AcuteCampbell, CA 3 of 5Beach Creek Post-AcuteAnaheim, CA 3 of 5Cypress Grove Post AcuteJackson, TN 3 of 5Harborview Post AcuteMemphis, TN 3 of 5Lodi Creek Post AcuteLodi, CA 3 of 5The Bellefontaine Healthcare CenterPasadena, CA 3 of 5The Redwoods Post-AcuteSan Jose, CA 3 of 5The Shores Post-AcuteSan Diego, CA 4 of 5Avondale Villa Post-AcuteLivermore, CA 4 of 5Canyon Creek Post-AcuteCastro Valley, CA 4 of 5Community Care CenterLa Mesa, CA 4 of 5Covington Post AcuteCovington, TN 4 of 5Encinitas Post-AcuteEncinitas, CA 4 of 5Stratford Villa Post-AcuteLivermore, CA 4 of 5The Grove Post-AcuteWoodland, CA 4 of 5West Tennessee Post AcuteJackson, TN 5 of 5Creekside Post-AcuteSan Jose, CA 5 of 5Jacob Healthcare CenterSan Diego, CA 5 of 5The Vineyards Healthcare CenterLivermore, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MORALES, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST24%since 10/07/2019
MORALES, JUDITHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST24%since 10/07/2019
CLAWSON, SCOTTIndividualINDIRECT OWNERSHIP INTERESTsince 10/07/2019
EARL, STEVENIndividualINDIRECT OWNERSHIP INTERESTsince 10/07/2019
SANOFSKY, JACKIndividualINDIRECT OWNERSHIP INTERESTsince 10/07/2019
TILFORD, TOBYIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
FORBRIGHT BANKOrganization5% OR GREATER SECURITY INTERESTsince 10/01/2019
LINKS HEALTHCARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
LINKS SUPPORT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2019
BEARDSLEY, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
BERNHOLZ, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
DEGUZMAN, MYRNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
FROJELIN, ANTONETTEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
HEATON, KOLBYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
RODRIGUEZ, CURTISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
WOODS, NORMANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/07/2019
EIDE BAILLY LLPOrganizationADP OF THE SNFsince 10/07/2019
ANDERSON, CHADIndividualADP OF THE SNFsince 10/07/2019
KAUR, ISHDEEPIndividualADP OF THE SNFsince 10/07/2019
SUBIA, ELLENIndividualADP OF THE SNFsince 10/07/2019

CMS files one row per role, so the 31 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.1M
Net patient revenuemost recent cost report
+13.2%
Operating marginrevenue minus expenses
$475K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 17%Other / private 24%

This home reported $475K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$474per resident / day
operating cost
$14,413per month
≈ monthly operating cost
$546per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555799. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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