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The Springs Post-Acute

10625 Leffingwell Road, Norwalk, CA 90650 · For profit - Limited Liability company · 99 certified beds · (562) 864-2541 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2025Resident-funds citation (F0569)2 immediate-jeopardy citations$66,866 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $66,866 in federal fines (most recent 2025-01-02)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10625 Leffingwell Rd · (562) 864-2541 · Call to confirm hours
Pharmacy
Grocery
14500 McNab Ave · (817) 899-4798 · Call to confirm hours
Park
10352 Foster Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.4%10.2%15.4%typical
Long-stay residents who lose too much weight0.4%4.0%5.4%better
Long-stay residents with a catheter left in their bladder1.4%0.8%0.9%worse
Long-stay residents with a urinary tract infection1.1%1.2%2.0%better
Long-stay residents with depressive symptoms10.6%7.3%6.5%worse
Long-stay residents who were physically restrained5.4%0.4%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened14.0%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.2%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.9%98.2%95.3%typical
Long-stay residents with pressure ulcers6.1%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control1.5%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table2.7%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication2.6%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine86.4%93.2%79.4%typical
Short-stay residents rehospitalized after admission21.0%23.0%22.6%typical
Short-stay residents with an outpatient ER visit6.0%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.902.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.411.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 136 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.2%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
46.8%U.S. median 56.6%
Met the expected recovery
0.72U.S. median 0.31
Therapy hours / resident / day
0.41hours / resident / day
Physical therapy
0.27hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 46.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 94 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.72 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.2%CMS range 38.3–52.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.4–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.3%CMS range 5.6–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.451.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.55
RN hours/ resident / day
1.88
LPN hours/ resident / day
2.53
Aide hours/ resident / day
4.96
Total nurse hours/ resident / day
0.47
RN hoursweekends
27.6%
Total nursing turnover
14.3%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 89.1 residents a day — about 90% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.547 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.56 hrs/resident/day on weekends vs 5.12 on weekdays — 11% thinner on weekends. RN hours go from 0.58 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 28% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

21
deficiencies at the latest standard inspection (2026-04-23)
18
at the previous standard inspection (2025-02-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

70 citations, most serious first. The 14 most serious are shown; the remaining 56 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-02-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician when a resident experienced a change of condition ([COC] a sudden, clinically important deviation from a patient's baseline in physical, cognitive [ability to think, understand, learn, and remember], behavioral, or functional status) for one of three sampled residents (Resident 1) when Resident 1 had a temperature of 103.8 degrees Fahrenheit (°F-unit of measurement [normal body temperature can range from 97°F to 99°F ]), heart rate (HR) of 130 beats per minute ( bpm normal resting heart rate is between 60 and 100 beats per minute) on [DATE] at 11:43 p.m., and hematuria ( blood in the urine) that started on [DATE]. The facility failed to: 1. Ensure licensed nurses notified Resident 1's physician when Resident 1 had a temperature greater than (>) 99°F, heart rate > 90 beats per minute (bpm), and systolic blood pressure (SBP- pressure exerted when the heart beats and blood is ejected into the arteries [blood vessels that distribute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents, with a change in condition (COC- a sudden, clinically important deviation from a patient's baseline [a minimum or starting point used for comparisons] in physical, cognitive (ability to think, understand, learn, and remember) behavioral, or functional status which without immediate intervention, may result in complications or death) manifested by temperature of 103.8 degrees Fahrenheit (°F-unit of measurement [normal body temperature can range from 97°F to 99°F ]), heart rate of 130 beats per minute ( bpm normal resting heart rate is between 60 and 100 beats per minute), hematuria ( blood in the urine) was transferred to a general acute care hospital (GACH) without a delay for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure Licensed Vocational Nurse (LVN 1) assessed and monitored Resident 1's condition, including vital signs, when the resident had a change in condition as follows: a. On [DATE] at 10:12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident, who required two-person assistance (two staff members assisting the resident with care) for turning and repositioning in bed, was not turned and repositioned by one person and sustained an injury for one of ten sampled residents (Resident 1). The facility failed to: 1. Ensure a certified nursing assistant (CNA 1) did not turn and reposition Resident 1 by himself on 2/8/2025. 2. Ensure CNA 1 followed Resident 1's untitled Care Plan dated 10/2/2023, which indicated Resident 1 required two-person assistance with turning and repositioning and did not turn the resident without a second person assistance. As a result of these deficient practices Resident 1 sustained an acute (sudden onset) fracture (broken bone) of the distal (situated away from the center of the body or from the point of attachment) shaft (part of arm) of the left forearm (lower part of the arm) and was transferred to a general acute care hospital (GACH) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to five of 13 sampled residents (Resident 76, 48, 61, 68, and 54) with limited range of motion ([ROM] full movement potential of a joint [where two bones meet]) and mobility (ability to move) by failing to: 1.Provide Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) services after identifying ROM impairments (unspecified) in both arms and indicating Resident 76 could benefit from skilled services (therapy services performed by licensed therapists and necessary to treat illness and injury) for contracture (a stiffening/shortening at any joint that reduces the joint's range of motion) prevention management during the OT Evaluation, dated 8/7/2024. 2.Provide Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) services after identifying a ROM decline in both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain resident confidentiality when Respiratory Therapist (RT) 1 left the computer with the electronic health record (EHR) open and a clipboard with notes containing a list of resident names fully exposed and unattended in the facility hallway.This deficient practice violated the residents' right to privacy and confidentiality.Findings:During an observation on 4/20/2026 at 10:55 am in the facility hallway, there was an unattended computer screen and a clipboard displaying the names and personal health information of several residents sitting on a bedside table, unattended, in the hallway.During a concurrent observation and interview on 4/20/2026 at 11:00 am with RT 1, RT 1 exited a resident's room and sat down at the table containing the computer and clipboard. RT 1 stated he left to visit a resident and accidentally left both his computer screen and clipboard open and unattended in the hallway. RT 1 stated he should have closed the computer screen and turned the clipboard over, since both contained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not meet standards of quality when licensed staff failed to follow or clarify physician medication orders for three of three residents (Residents 54, 97, and 76):1. For Resident 54, facility failed to separate the administration of Ferrous Sulfate and Minocycline to prevent medication interactions.2. For Residents 54, 97, and 76 facility failed ensure enteral feeding was ordered held before and after administration of phenytoin via gastrostomy tube.This deficient practice had the potential for medication or food interactions which could result in decrease in antibiotic effectiveness for Resident 54 and for Residents 54, 97, and 76 potential to result in seizure activity, decline in resident's condition, or hospitalization. Findings:1. During a medication administration (pass) observation in Station 2, at Medication Cart (Med Cart) C on 4/22/2026 at 8:24 AM with a Licensed Vocational Nurse (LVN) 9, LVN 9 prepared a total of 13 medications that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to improve or maintain range of motion (ROM, full movement potential of a joint) for one of six sampled residents (Residents 44) with ROM and mobility (ability to move) concerns by failing to: 1. Ensure Restorative Nursing Aide (nursing aide program that helps residents maintain any progress made after therapy intervention to maintain their function) 1 (RNA 1) provided passive range of motion (PROM, movement at a given joint with full assistance from another person) exercises to Resident 44's both wrists and hands and applied splints (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) to Resident 44's both hands in accordance with physician's orders.2. Objectively measure Resident 44's ROM limitations in both hands during the Occupational Therapy (OT, profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-23 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Cross Reference to F688 Based on observation, interview, and record review, the facility failed to ensure Restorative Nursing Aide (nursing aide program that helps residents maintain any progress made after therapy intervention to maintain their function) 1 (RNA 1) was competent to provide RNA services to one of six sampled residents (Resident 44) by failing to ensure RNA 1 was competent to correctly identify and apply hand roll splints (device or apparatus used to support and immobilize a broken bone or impaired joint) to Resident 44's both hands in accordance with physician's orders and was qualified to modify the RNA splinting program. These failures had the potential to cause Resident 44 and residents receiving RNA services in the facility to experience pain, injury, skin breakdown (tissue damage caused by friction, shear, moisture, or pressure), ROM decline leading to contracture (loss of motion of a joint associated with stiffness and joint deformity) development, and a decline in physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-23 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication administration and accurate accountability of all controlled medications (medications with a high potential for abuse) for three of seven sampled residents (Resident 30, 50, and 58) reviewed during controlled medication storage inspection by failing to:A. Document the removal of Oxycodone with Acetaminophen (a pain medication combining oxycodone, an opioid, and acetaminophen, a non-opioid analgesic) for administration to Resident 30 on the Controlled Drug Record (CDR, a detailed record that tracks the receipt, administration, disposal, and inventory of controlled substances [use are regulated by law due to its potential for abuse, dependence, or harm]).B. Document the removal of Hysingla Extended Release (ER) (a long-acting opioid pain medication containing hydrocodone, used to manage severe pain requiring around-the-clock treatment) and Hydrocodone with Acetaminophen (a pain medication combining oxycodone, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-23 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that a licensed pharmacist performed a monthly medication regimen review (MRR, when a consultant pharmacist reviews and analyzes a resident's medication list, ensuring that the medications are appropriate, effective, and safe) to identify potential clinically significant medication issues, including drug interactions, for three of seven sampled residents (Residents 54, 97, and 76).This failure had the potential to result in unmonitored adverse drug reactions (undesired and harmful effects that occur because of medication, treatment, or procedure) and inappropriate medication usage for Residents 54, 97, and 76.Findings:1. During a review of Resident 54's admission record, the admission record indicated Resident 54 was admitted to the facility 7/12/2023 and readmitted on [DATE] with diagnoses that included seizures Idiopathic epilepsy (a neurological disorder characterized by recurrent, unprovoked seizures, from unknown causes), epileptic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the medication error rate was less than five percent (%, unit of measurement). The facility had four medication errors out of a total of twenty-five opportunities resulting in an overall medication error rate of 16 %, affecting one of six residents (resident 54) observed during medication administration (pass). The medication errors noted for Resident 54 were as follows:1. Facility failed to separate and check compatibility (the ability to combine two medicines without interfering with the action of either) between Minocycline (antibiotic) and Ferrous Sulfate (iron supplement) before administering the two medications together via gastrostomy tube (g-tube: a feeding tube that's surgically placed into the stomach).2. Facility failed to hold enteral feeding (giving food or medication directly into the stomach through a tube in the abdomen) before and after phenytoin administration 3. Facility failed to follow manufacturer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of three residents (Resident 54, 97, and 76) were free of a significant medication error (any preventable error in medication administration that can result in resident discomfort, jeopardizing health and safety, or requiring medical intervention) by failing to:1. Ensure Resident 54 was not administered interacting medications, Ferrous Sulfate and Minocycline together for 18 days, between 4/5/2026 through 4/22/20262. Ensure Resident 54, Resident 97, and Resident 76 enteral feeding was turned off one hour before and after g-tube administration of Dilantin (phenytoin) to prevent the potential for feeding and phenytoin interaction in accordance with the physician's enteral feeding order and the facility's policy and procedures (P&P) titled, Administering Medication through an Enteral Tube and Administering Medicationsnot administered or had the potential to be administered via g-tube concomitantly Dilantin (phenytoin) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an implementation for prevention and control program (IPCP) to maintain safety and sanitary for two out of two sampled residents by failing to: Report an outbreak of scabies (a contagious skin condition caused by tiny insects called mites that infest and irritate your skin by intense itching, inflammation, and red patches) to the local health Department after 2 residents (Residents 66 and Resident 87) had rashes with severe itching and tested positive for skin scraping (a quick, minimally invasive diagnostic procedure used to sample the outer layer of skin, usually with a scalpel blade, to detect fungal infections (using [NAME]) or parasites like scabies/mites (using mineral oil) under a microscope. for scabies, which affected their quality of life, while being treated for suspected scabies. Perform disinfection of the mattress, pillows, bedside equipment, and floors after permethrin cream used for scabies prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure reasonable accommodation of resident needs when staff did not respond in a timely manner to gastrostomy tube (GT-a tube surgically inserted into the stomach to allow access for nutrition, fluids, and medications) alarms for 2 of 8 sampled residents (Residents 56 and 74).This deficient practice resulted in the potential for the GT pump to become dislodged or for the tube to slip out of proper position, causing incorrect or delayed delivery of the required volume (Resident 74). Findings: During a review of Resident 74's admission Record on 4/20/26, the admission Record indicated, Resident 74 was admitted on [DATE] with diagnoses including chronic respiratory failure with hypoxia (dangerous condition where body tissues do not receive enough oxygen), gastrointestinal hemorrhage (uncontrollable escape of blood from damaged blood vessels of the stomach and intestines, dysphasia (language disorder caused by brain damage) following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 56 citations
  • Potential for harm · Dcited before2026-04-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 67) was assessed and monitored properly for the use of hand mittens (padded, mitt-shaped devices designed to prevent patients from pulling at tubes or self-injury). This deficient practice had the potential to place Resident 67 in unnecessary restraints.Findings:During an observation on 4/20/2026 at 10:12 a.m., Resident 67 was observed in bed with a hand mitten (soft, padded gloves worn over a patient's hands to prevent them from pulling out tubes or causing self-harm). on his left hand.During a review of Resident 67's admission Record, the admission Record indicated Resident 67 was admitted to the facility on [DATE] with diagnoses including gastrostomy tube (G-tube, a tube placed directly into the stomach for long-term feeding), hemiplegia (weakness to one side of the body) and hemiparesis (inability to move one side of the body) affecting right dominant hand, and anxiety disorder.During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of five sampled residents (Resident 8) received non pharmacological interventions (evidence-based, non-invasive, non-drug treatments aimed at improving, maintaining, or modifying health conditions) prior to the administration of PRN (given as needed or requested) Ativan (a medication used to treat anxiety-feelings of fear, dread, or uneasiness).This deficient practice had the potential to result in resident's unnecessary consumption of medications and cause untoward adverse reactions for taking psychotropic (drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medications.Findings:During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was admitted to the facility on [DATE] with diagnoses including nontraumatic intracerebral (brain) hemorrhage (bleeding), acute and chronic respiratory failure (body can't get enough oxygen into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one resident (Resident 88) received daily activities appropriate to the resident's needs. The deficient practice had the potential to negatively affect the residents' physical and mental well-being. Findings:During a review of Resident 88's admission Record, the admission Record indicated Resident 88 was admitted to the facility on [DATE] with diagnoses including cerebral palsy (a group of permanent movement and posture disorders caused by abnormal brain development or damage before, during, or shortly after birth), muscle weakness, and contractures (a stiffening/shortening at any joint, that reduces the joint's range of motion) of the left and right knee.During a review of Resident 88's Minimum Data Set ([MDS] a resident assessment tool), dated 2/4/2026, the MDS indicated Resident 88's cognition (ability to think) was severely impaired. The MDS indicated Resident 10 was dependent on staff for all Activities of Daily Living (ADLs-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 41) who was assessed as being at very high risk for pressure ulcer (a localized injury to the skin and/or underlying tissue usually over a bony prominence as a result of pressure, or pressure in combination with shear) development was provided a pressure relieving barrier to be placed between Resident 41's overlapping, contracted (loss of motion of a joint associated with stiffness and joint deformity) toes of the left foot as indicated per facility policy.This deficient practice had the potential to result in Resident 41 developing pressure ulcers on the left foot. Findings: During a review of Resident 41's admission Record, the admission Record indicated the facility initially admitted Resident 41 on 9/6/2024 with diagnoses including anoxic brain damage (injury to the brain caused by lack of oxygen), acute respiratory failure (condition that occurs when the lungs cannot get enough oxygen into the blood) with hypoxia (medical condition where the body's tissues…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident with a physician order for a foley catheter (also called indwelling catheter, a thin, flexible tube that drains urine from the bladder into a bag outside the body) and had monitoring and care provided to prevent recurrent urinary tract infection ([UTI], a bacterial infection that affects the urinary tract, which includes the bladder, ureters, and kidneys) for one of two sampled residents (Resident 94).This deficient practice had the potential to result in Resident 94 acquiring recurrent UTIs when foley catheter was not monitored and care was not provided according to the physician's order.Findings:During a review of Resident 94's admission Records, the admission Records indicated Resident 94 was originally admitted to the facility on [DATE] with a readmission date on 12/30/2025 with diagnoses of chronic obstructive pulmonary disease ([COPD], lung disease that causes obstruction of airflow and can limit normal breathing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one hemodialysis ([HD]a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) residents (Resident 10) received HD on 1/27/2026.This deficient practice had the potential to result in fluid overload (a condition where excessive water and sodium accumulate in the body) weight gain, edema (swelling in legs/arms), and shortness of breath.Findings:During a review of Resident 10's admission Record, the admission Record indicated Resident 10 was recently re-admitted to the facility on [DATE] with diagnoses including chronic kidney disease (a serious, long-term condition where kidneys are damaged and cannot effectively filter blood, often leading to waste buildup) and dependence on renal dialysis.During a review of Resident 10's Minimum Data Set (MDS - a resident assessment tool), dated 2/5/2026, the MDS indicated Resident 10's cognition (ability to think) was severely impaired.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a thermometer was placed in the dry storage food area. This deficient practice had the potential to result in food-borne illnesses (food poisoning) of the residents with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical complications and hospitalization.During a concurrent observation and interview on 4/20/2025 at 9:08 a.m. with the Dietary Manager (DM), the DM verbalized the current storage room temperature is 72 degrees Fahrenheit ( F, temperature scale). The DM stated the facility did not need to have a thermometer in the dry storage room and indicated that when the room gets too hot, they will put the thermometer in the dry storage room and take the temperature. The DM stated nothing in the storage room would be affected by not having a thermometer since there is no produce. During an interview on 4/23/2025 at 3:03 p.m. with the Director of Nursing (DON), the DON stated a thermometer should be in the dry storage room so they can monitor the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure exterior waste disposal containers were fully closed and trash collection area was cleaned and free of black sticky residue.This failure had the potential to result in the attraction of pests and spread of pathogens due to unsanitary environment.Findings:During an observation on 4/20/2026 at 8:34 a.m. of the designated trash collection area located on the left side of the facility, two of three gray waste disposal containers and one blue waste container were not fully closed. The floor of the designated trash collection area had used pair of gloves and black sticky residue.During a concurrent observation and interview on 4/20/2026 at 9:10 a.m. with the Dietary Supervisor (DS), the DS stated the waste disposal containers were full and were not fully closed, a used pair of gloves was on the floor, and the floor had black sticky residue. The DS stated the importance of keeping the waste disposal containers fully closed and the designated waste disposal area clean was to ensure trash was contained and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the General Acute Care Hospital (GACH) Discharge Summary for one of six sampled residents (Resident 3) was in the medical record and readily accessible.This deficient practice had the potential to delay and negatively affect the delivery of necessary care and services.Findings:During a review of Resident 3's admission Record, the admission Record indicated the facility initially admitted Resident 3 on 12/26/2022 and re-admitted Resident 3 on 2/13/2025 with diagnoses including a left ulna (longer of the two bones in the forearm which stretches from the elbow to the wrist) fracture (broken bone), anoxic brain damage (injury to the brain caused by lack of oxygen), and osteoporosis (condition in which the bones become brittle) with pathological fracture (broken bone caused by an underlying disease or condition that weakens the bone structure). During a review of Resident 3's Minimum Data Set (MDS, resident assessment tool), dated 2/17/2026, the MDS indicated Resident 3 had severely impaired cognitive skills (mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two hospice (compassionate care for people who are near the end of life) residents (Resident 13) home health aide ([HHA] trained professional who provides in-home personal care, basic health monitoring, and companionship to elderly, disabled, or chronically ill individuals) visits were made twice a week.The deficient practice had the potential to result in negative health outcomes. Findings:During a review of Resident 13's admission Record, the admission Record indicated Resident 13 was recently re-admitted to the facility on [DATE] with diagnoses including Severe Protein Calorie Malnutrition (life-threatening condition resulting from inadequate intake of protein and calories, causing significant muscle wasting, fat loss, and organ dysfunction.), dementia (a progressive state of decline in mental abilities), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and Parkinson's disease (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-23 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of four sampled residents (Resident 31) was screened appropriately prior to initiating antibiotic treatment. This deficient practice had the potential to increase antibiotic resistance and provide antibiotics without justification.During a review of Resident 31's admission Record, the admission Record indicated Resident 31 was admitted to the facility on [DATE] with diagnoses including tracheostomy (a tube placed into a surgically created hole through the front of the neck and into the windpipe-trachea), gastrostomy (G-tube, a tube placed directly into the stomach for long-term feeding), and acute and chronic respiratory failure. During a review of Resident 31's history and physical (H&P) dated 6/13/2025, the H&P indicated Resident 31 had fluctuating capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 3/31/2026, the MDS indicated Resident 31 had severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Responsible Party (RP) 1 was notified when Resident 1 was started on Lantus ([insulin glargine] medication used to manage high blood sugar levels for people with diabetes mellitus [DM - a disorder characterized by difficulty in blood sugar control and poor wound healing]) for one of three sampled residents (Resident 1) on 12/8/2025.This deficient practice resulted in the violation of Resident 1's RP 1 rights to be informed and involved in treatment decisions which could lead to distrust toward the facility and its practices.Findings:During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including cerebral infarction ([stroke] loss of blood flow to a part of the brain), metabolic encephalopathy (temporary or permanent damage to the brain due to lack of glucose, oxygen, or other metabolic agent, or organ dysfunction) and type 2 DM.During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures to prevent a scabies (a contagious skin condition caused by tiny insects called mites which infest and irritate the skin causing intense itching, red patches, and inflammation [the immune system's response to harmful stimuli]) outbreak (two or more clinically suspect or confirmed cases of scabies identified in patients/residents, healthcare workers, volunteers and/or visitors during a six week time period) for five of five sampled residents (Resident 1, 2, 3, 4, and 5) by failing to:1. Recognize a possible scabies outbreak when Residents' 1,2,3,4 and 5 with suspected scabies were treated prophylactically (a medication or action used to prevent disease or a recurrence of a condition) by the physician for scabies.These deficient practices placed residents, staff, and visitors at risk of acquiring and spreading scabies. Findings: A. During a review of Resident 1's admission Record (Face Sheet- front page…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician of a significant change in condition (COC sudden, clinical deviation from a resident's baseline in physical, cognitive, behavioral, or functional status) for one of three sampled residents (Resident 1) when the facility did not notify the physician when Resident 1 developed swelling and discoloration of the left fourth and fifth fingers.This failure had the potential to delay necessary medical evaluation and treatment, placing the resident at risk for worsening of the condition or other complications.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility 11/27/2024 with diagnoses including Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), schizophrenia (a mental illness that is characterized by disturbances in thought), and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a rereview of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report a fracture (broken bone) of unknown origin for one of two sampled residents (Resident 1 ) to the California Department of Public Health (CDPH), law enforcement, or the Ombudsman. This deficient practice resulted in a delay in initiating an investigation and potentially increased the risk of abuse, neglect or mistreatment of other residents. of an investigation and potentially increased the risk of abuse, neglect, and mistreatment of other residents. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility 11/27/2024 with diagnoses including Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), schizophrenia (a mental illness that is characterized by disturbances in thought), and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements). During a rereview of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect one of three residents' (Resident 1) right to be treated with respect, kindness, and dignity when Certified Nurse Assistant (CNA)1 entered Resident 1's room, even after being banned from providing care to Resident 1.The deficient practice violated residents' rights and had the potential to result in negative psychological outcomes.Findings:During a review of Resident 1's admission Record, the admission record indicated the facility originally admitted the resident on 4/3/2024 with a diagnosis including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body), hemiparesis condition characterized by weakness on one side of the body, affecting the arm, leg, hand, and/or face), acute respiratory failure (occurs when the air sacs of the lungs cannot release enough oxygen into the blood), diabetes mellitus(DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), asthma (chronic lung disease), and Post traumatic stress disorder (PTSD - a disorder in which a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise one of six sampled residents (Resident 1), who was assessed as a high risk for falls by: a. Ensuring staff familiarity with Resident 1 ' s routine when Resident 1 was moved to a new room with a new set of care givers. b. Implement Resident 1 ' s Interdisciplinary Team ([IDT]- refers to a team of different healthcare professionals who work together to create a personalized care plan for a patient)-Fall Progress Notes interventions that indicated: b.1.Not to leave Resident 1 in the wheelchair unattended. b.2.When Resident 1was up in a wheelchair, activity staff or nursing staff would either escort Resident 1 to the activity room or return Resident 1 to bed. b.3.If Resident 1 was in his wheelchair in his room, or the hallway activity staff would endorse to nursing staff. c. Appropriately re-assesses Resident 1 each time he falls to monitor effectiveness on the interventions. This deficient practice resulted for Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure three of four sampled residents (Residents 34, 45, and 82) call lights (device that allows residents to request assistance from nursing staff) were answered in a timely manner. This deficient practice resulted in a delay of care and services. Findings: During a review of Resident 34's admission Record, the admission Record indicated Resident 34 was admitted to the facility on [DATE] with diagnoses including polyneuropathy (malfunction of nerves in the body), muscle weakness, and paraplegia (inability to voluntarily move the lower parts of the body). During a review of Resident 34's Minimum data Set (MDS), a resident assessment tool, dated 2/3/2024, the MDS indicated Resident 34's cognition was intact. The MDS indicated Resident 34 needed partial assistance (helper does less than half the effort) with eating, oral hygiene, needed substantial assist (helper does more than half the effort) with personal hygiene, and was dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of three sampled residents (Resident 50) from physical and verbal abuse, by not separating Resident 50 from Resident 197 after a verbal altercation and Resident 197 threw a box of tissues at Resident 50. This deficient practice placed Resident 50 at risk for further abuse and had the potential to cause feelings of intimidation, neglect and not feeling safe in the facility which was considered the Residents' home. Findings: During a review of Resident 50's admission Record , the admission Record indicated Resident 50 was admitted to the facility on [DATE], with diagnoses including cerebral infarction unspecified (a condition in which blood flow to the brain is interrupted, causing brain tissue to die without a specified identifiable cause), muscle weakness generalized, and legal blindness (a very limited visual field). During a review of Resident 50's History and Physical (H&P), dated 4/17/2024, the H&P indicated, Resident 50 had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure three of three resident's (Resident 80, 86, 296) Minimum data Set (MDS - a resident assessment tool), Section P - Restraints (any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body) and alarms, indicated Residents 80, 86, and 296 had restraints. This deficient practice resulted an inaccurate depiction of Resident 80, 86, and 296's current health status. Findings: a) During a review of Resident 80's admission Record, the admission Record indicated Resident 80 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (brain problem), seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), and Resident 80 had a gastrostomy (a surgical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food containers that are opened were labeled with an open date and use by date. This deficient practice had the potential to result in pathogen (germ) exposure to residents and placed residents at risk for developing foodborne illness (food poisoning) with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea and fever and can lead to other serious medical complications and hospitalization. Findings: During an observation on initial tour of the kitchen on 2/4/2025 at 08:18 a.m., with the Dietary Aide 1 (DA 1), there were several items in refrigerator that had no preparation dates or use by date. Those items found in the refrigerator were 8 wrapped turkey sandwiches, 1 large jar of pickle relish, 2 prepared fruit cups and 2 prepared salads. During a concurrent interview and observation on 2/4/2024 at 12:47 p.m. with Dietary Aide 1 (DA 1), DA 1 observed the sandwiches, fruit cup jar of pickles and salad had no prepared dates on them . DA1 stated staff are responsible for dating the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify unresolved quality deficiencies, some of which had been cited on previous surveys, and ensure actions were developed and implemented to attempt to correct the deficiencies through the quality assessment and assurance (QAA) process as evidenced by the severity and number of deficiencies cited involving assessment, monitoring, and documentation of physical restraints(any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body), and accurate resident assessment with documentation. This failure had potential to result in the residents residing in the facility not receiving services and care they need. Findings: During a review of Resident 86's admission Record, the admission Record indicated, Resident 86 was admitted to the facility on [DATE] with traumatic subarachnoid hemorrhage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide documented evidence of all employees screening, education, offering, and current Corona virus disease, COVID-19 (contagious infectious disease), vaccination (medications used to prevent diseases usually given by injection or by mouth) status. This failure had the potential to place staff and residents at risk for serious outcomes such as being hospitalized due to COVID-19. Findings: During an interview and record review on 2/6/2025 at 11:15 a.m., with the Infection Prevention Nurse (IPN), the facility's employee records of COVID-19 status 2024 to 2025 and the physicians, and consultants COVID-19 immunization status were unknown. The IPN stated she did not know she had to get the physicians and consultants Covid-19 immunization status. During an interview on 2/7/2025 at 5 p.m. with the Director of Nursing (DON), the DON stated all staff include board members, licensed practitioners, lab, and hospice (a type of care that focuses on improving the quality of life for people who are terminally ill and nearing the end of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-07 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review: a) The facility failed to ensure one of one resident (Resident 80) had a call light the resident could use. b) The facility failed to ensure one of three sampled residents (Resident 30) had a working call light. This deficient practice resulted in a delay of care and services. Findings: a) During a review of Resident 80's admission Record, the admission Record indicated Resident 80 was originally admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (brain problem), seizures (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness), and Resident 80 had a gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems)tube. During a review of Resident 80's Minimum data Set (MDS- a resident assessment tool), dated 11/20/2024, the MDS indicated Resident 80 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, monitor, and document the use of hand mittens (soft gloves that are designed to restrict the movement of one or both hands, and are used with patients who have removed essential lines or tubes on more than one occasion.) to prevent the residents from pulling out his gastrostomy tube ([G-tube]- a tube inserted through the abdomen that brings nutrition directly to the stomach) for one of six sampled residents (Resident 86). This failure had the potential to result in entrapment, skin injury, and compromised circulation for Resident 86's hands. Findings: During a review of Resident 86's admission Record, the admission Record indicated, Resident 86 was admitted to the facility on [DATE] with traumatic (physical injury of sudden onset) subarachnoid (tissue layer that protects the brain) hemorrhage (bleeding), hemiplegia of right side (total paralysis of the arm, leg, and trunk on the same side of the body), and generalized muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of three sampled resident's (Resident 11 and 33) Preadmission Screening and Resident Review (PASARR - a federal assessment requirement to help ensure that individuals who have a mental disorder -MD- are placed in facilities that can provide the appropriate care) screening was accurate. This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Resident 11 and 33. Findings: a) During a review of Resident 11's admission Record, the admission Record indicated Resident 11 was admitted to the facility on [DATE] with diagnoses including schizophrenia, unspecified a mental illness that can affect thoughts, mood, and behavior), type 2 diabetes mellitus ( a long -term condition in which the body has trouble controlling blood sugar and using it for energy) and essential hypertension ( high blood pressure). During a review of Resident 11's Minimum Data Set (MDS - a resident assessment tool),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a comprehensive care plan for one of two sampled residents (Resident 296) who had bilateral (both) hand mittens. This deficient practice had the potential to negatively affect the quality of life and wellbeing for Resident 296 to prevent him from achieving his highest practical well-being. Findings: During a review of Resident 296's admission Record, the admission Record indicated Resident 296 was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure with hypoxia (inadequate levels of oxygen [life sustaining element of air] in the body), tracheostomy (a surgical procedure that creates an opening in the trachea (windpipe) to provide an airway when the natural airway is blocked or compromised), and gastrostomy (a surgical procedure that creates an opening in the abdomen and inserts a tube directly into the stomach). During a review of Resident 296's history and physical (H/P) dated 10/25/2024, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services to one of 13 sampled residents (Resident 76) with limited range of motion [(ROM) full movement potential of a joint (where two bones meet)] and mobility (ability to move) by failing to transfer Resident 76 out of the bed daily. This failure had the potential to result in Resident 76's decreased activity tolerance and to experience limited social interaction, affecting Resident 53's quality of life. Findings: During a review of Resident 76's General Acute Care Hospital (GACH) Documents Review Report, the GACH Documents Review Report indicted Resident 76 was admitted to the GACH on 3/27/2024 and found to have a meningioma (brain tumor). The GACH Documents Review Report indicated Resident 76 underwent surgical removal of the meningioma on 4/2/2024, partial removal of the skull on 4/3/2024, and placement of a tracheostomy tube (hole made through the front of the neck and into the windpipe [trachea]) for breathing on 4/13/2024. During a review of Resident 76's General Acute Care Hospital (GACH)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain a podiatry (foot doctor) consult after one of three sampled resident (Resident 8) was noted with a thickened toenail of the left hallux (big toe). This deficient practice resulted in a delay of needed foot care services and had the potential to contribute to a negative physical and psychosocial wellbeing of Resident 8. Findings: During a review of Resident 8's admission record, the admission record indicated Resident 8 was admitted on [DATE] with diagnoses including downs syndrome (a condition that can affect how he brain and body develops causing mental and physical challenges), chronic kidney disease (a long-term condition where the kidneys gradually lose their ability to filter waste products from the blood), attention to gastrostomy, (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) and reduced mobility. During a review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor, assess, document and discontinue a peripheral intravenous (IV) hep lock (is an intravenous catheter that is threaded into a peripheral vein, flushed with saline, and capped off for later use) site when IV therapy was completed for one of three sampled residents (Resident 42). This failure had the potential to result in Resident 42's IV hep lock site to develop an infection. Findings: During a review of Resident 42's admission Record, the admission Record indicated, Resident 42 was initially admitted to the facility on [DATE] and last re-admission was on 1/31/2025 with right foot open wound, sepsis (a life-threatening blood infection), and diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 42's History and Physical (H&P) , dated 1/12/2025, the H&P indicated, Resident 42 had the capacity (ability) to understand and make decision. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three sampled ventilator (a medical device to help support or replace breathing) dependent resident (Resident 40)'s Heat and Moisture Exchanger (HME - way to provide humidification to adult tracheostomy [a surgical procedure that creates an opening in the trachea or windpipe to provide an airway when the natural airway is blocked or compromised]residents) portion of the ventilator circuit (tubing that connects the ventilator to the resident) was changed as scheduled. The failure had the potential to result in harboring of microorganisms (germs) in the respiratory equipment which can cause infection. Findings: During a review of Resident 40's admission Record, the admission Record indicated Resident 40 was readmitted to the facility on [DATE] with diagnoses including anoxic brain damage (a condition where the brain is deprived of oxygen for a prolonged period, leading to cell death and damage), dependence on ventilator,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide Speech Therapy (SLP, profession aimed in the prevention, assessment, and treatment of speech, language, communicative, and swallowing disorders) services to one of 13 sampled residents (Resident 76) with limited range of motion ([ROM] full movement potential of a joint [where two bones meet]) and mobility (ability to move) by failing to: 1. Provide SLP services to Resident 76 in accordance with the SLP Evaluation recommendations, dated 8/6/2024. 2. Provide a SLP Evaluation in accordance with Resident 76's physician orders, dated 1/23/2025. These failures had the potential to prevent Resident 76 from improving speech, cognition, and the ability to eat by mouth. Findings: During a review of Resident 76's General Acute Care Hospital (GACH) Documents Review Report, the GACH Documents Review Report indicted Resident 76 was admitted to the GACH on 3/27/2024 and found to have a meningioma (brain tumor). The GACH Documents Review Report indicated Resident 76 underwent surgical removal of the meningioma on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0826 — isolated
    Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two Physical Therapists (PT 1) had a current and active license to provide Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) treatment at the facility. This deficient practice resulted in PT 1 providing intervention to Resident 90 and had the potential for PT 1 to provide intervention to other residents requiring PT treatment with an invalid PT license. Findings: During a review of Resident 90's admission Record, the admission Record indicated the facility admitted Resident 90 on [DATE] with diagnoses including displaced fracture (break in bone) of the medial condyle (middle upper bone bump) of the left tibia (larger of the two bones located in the leg between the knee and ankle), right foot drop (a condition that makes it difficult to lift the front of the right foot), difficulty in walking, and muscle weakness. During a review of Resident 90's Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-07 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 29) was offered the pneumococcal vaccine (a vaccination that protects against pneumococcal bacteria, which can cause serious infections such as pneumonia, meningitis, and sepsis) upon admission to the facility. This deficient practice had the potential to increase the risk of Resident 29 acquiring, transmitting, or experiencing complications from the pneumococcal disease. Findings: During a review of Resident 29's admission Record, the admission Record indicated Resident 54 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure with hypoxia (a condition in which the lungs are unable to adequately exchange oxygen and carbon dioxide over a prolonged period), , traumatic brain injury (TBI-a disruption in the normal function of the brain that can be caused by a bump, blow, or jolt to the head), and seizures (a sudden, uncontrolled electrical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to ensure funds were returned to social security after a resident was discharged from the facility for one of three sampled residents (Resident 1). This deficient practice resulted in the Business Office Manager (BOM) not refunding social security funds back within three business days as indicated per the facility ' s Policy and Procedure (P&P) titled, Links Healthcare Resident Trust Policy. Findings: During a review of Resident 1 ' s, admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (temporary or permanent damage to the brain due to lack of glucose, oxygen or other metabolic agent, or organ dysfunction), chronic obstructive pulmonary disease ([COPD] a chronic lung disease causing difficulty in breathing), and type 2 diabetes mellitus ([DM] a disorder characterized by difficulty in blood sugar control and poor wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-02 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of six sampled resident ' s (Resident 2) care plans were revised after Resident 2 fell on 2/10/2024, and 7/14/2024. This deficient practice resulted in Resident 2 ' s continued falls and subsequent skin tear and discoloration to the left temporal (the area behind the temples and ears) area of her head following a third fall on 11/15/2024. Findings: During a review of Resident 2 ' s admission Record (Face sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis including metabolic encephalopathy (a condition of the brain that can causes confusion, memory loss or loss of consciousness), unspecified dementia (a condition of loss of mental functioning such as thinking, remembering and reasoning that interferes with a person ' s daily life and activities) and end stage renal disease ([ESRD] a condition in which the kidneys stop working and are not able to remove wastes and extra water from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-02 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two of six sampled residents (Resident 1 and Resident 5) were provided incontinence care in a timely manner. This deficient practice resulted in Residents 1 and 5 sitting in a wet and soiled diaper for 55 minutes after they requested assistance and this deficient practice had the potential to cause break down in Resident 1 and 5 ' s skin and cause them to feel uncomfortable, undignified and embarrassed. Findings: a. During a review of Resident 1 ' s admission Record (Face sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included a cerebral infarction ([stroke] a serious condition that occurs when the blood flow to the brain is blocked, causing the brain tissue to and hypertension ([HTN]. During a review of Resident 1 ' s Minimum Data Set ([MDS] a resident assessment tool) dated 12/20/2024, the MDS indicated Resident 1 was able to make decisions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled resident ' s (Resident 2) did not fall an sustain an injury when her care plans were revised after Resident 2 ' s falls on 2/10/2024, and 7/14/2024. This deficient practice resulted in Resident 2 sustaining a skin tear and discoloration to the left temporal (the area behind the temples and ears) area of her head following a third fall on 11/15/2024. Findings: During a review of Resident 2 ' s admission Record (Face sheet), the Face Sheet indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis including metabolic encephalopathy (a condition of the brain that can causes confusion, memory loss or loss of consciousness), unspecified dementia (a condition of loss of mental functioning such as thinking, remembering and reasoning that interferes with a person ' s daily life and activities) and end stage renal disease ([ESRD] a condition in which the kidneys stop working and are not able to remove wastes and extra…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Certified Nursing Assistant (CNA 1) did not turn and reposition a resident (Resident 1) who required a two-person physical assist with bed mobility, by himself, without the assistance of another staff for one of three sampled residents (Resident 1). This deficient practice resulted in Resident 1 ' s left hand scratching his right forearm which resulted in a scratch measuring 0.2 centimeters (cm- unit of measurement) by 2 cm. Findings: During a review of Resident 1 ' s admission Record (Face Sheet), the Face sheet indicated Resident 1 was admitted on [DATE] with the diagnoses of hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness of one side of the body) the following cerebral infarction (a blood clot which blocks an artery that supplies blood to the brain) affecting the left side. During a review of Resident 1 ' s Minimum Data Set (MDS – a federally mandated resident assessment tool)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was treated with dignity and respect when the Assistant Director of Nursing (ADON) mentioned to Resident 1 that peace can be found six feet below the ground. This deficient practice resulted Resident 1's feeling sad and depressed. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including acute and chronic respiratory failure (a condition where there's not enough oxygen [element that supports life] or too much carbon dioxide [important part of air] in your body) and schizoaffective disorder (a mental health disorder affecting how resident interprets reality). During a review of Resident 1's Minimum Data Set ([MDS]), a standardized assessment and care screening tool), dated 7/29/2024, the MDS indicated Resident 1's cognition was moderately impaired. During a review of Resident 1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report family member 2's (FM 2) allegation of abuse, involving one of four sampled residents (Resident 1), to the California Department of Public Health (CDPH), State Long Term Care Ombudsman (an agency that assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences), and local police within the regulated time frame of two hours. This deficient practice resulted in CDPH's inability to investigate the allegation of abuse timely and had the potential for other allegations of abuse to go unreported. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including acute and chronic respiratory failure (a condition where there's not enough oxygen [element that supports life] or too much carbon dioxide [important part of air] in your body) and schizoaffective disorder (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to prevent further potential abuse for one of four sampled residents (Resident 1) after family member 2's (FM 2) reported allegations of abuse by failing to: a. Immediately assess Resident 1's physical and psychosocial status and evaluation of whether the alleged victim felt safe. b. Immediately notify Resident 1's physician. c. Remove access of the Assistant Director of Nursing (ADON) to Resident 1 and other residents after the allegation was reported on 7/19/2024. d. Notify the California Department of Public Health (CDPH), State Long Term Care Ombudsman (an agency that assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences), and local police; and e. Provide the five-day conclusion of facility investigation to the CDPH. These deficient practices resulted in the inability of CDPH to determine if FM 2's allegation of abuse was true and failure to protect Resident 1 and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report an injury of unknown origin (the cause of injury was not observed by any person or could not be explained by the resident) to California Department of Public Health (CDPH) for one of three sampled residents (Resident1) when Resident 1 had swelling on the right knee on with a right femur fracture (break in the thigh bone) on 5/29/2024. This failure had the potential to result into a delayed investigation to rule out abuse and neglect. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including anoxic brain damage( irreversible damage to the brain caused by lack of oxygen) cardiac arrest ( abrupt loss of heart function), tracheostomy(opening surgically created in the neck into the windpipe to allow air to fill the lungs) and gastrostomy tube ( G-tube inserted through the wall of the abdomen into the stomach used to give medicines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-31 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was prescribed with Percocet (medication used to help relieve moderate to severe pain that contains combination of acetaminophen and oxycodone) were reassessed and monitored for its continued used. This failure had the potential for Resident 1 to receive unnecessary medication and at risk for adverse drug effects (unwanted undesirable effects that are possibly related to a drug) of Percocet. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including anoxic brain damage( irreversible damage to the brain caused by lack of oxygen) cardiac arrest ( abrupt loss of heart function), tracheostomy(opening surgically created in the neck into the windpipe to allow air to fill the lungs) and gastrostomy tube ( G-tube inserted through the wall of the abdomen into the stomach used to give medicines and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was transferred from the facility ([DATE]) to a General Acute Care Hospital (GACH) for evaluation and treatment after being found lethargic (a condition marked by drowsiness and an unusual lack of energy and mental alertness) and hypotensive (low blood pressure), was readmitted to the facility after Resident 1 was treated and stabilized at the GACH ([DATE]). This deficient practice resulted in Resident 1 remaining at the GACH for approximately 43-47 days after Resident 1 was deemed appropriate for discharge back to the facility ([DATE] - [DATE]) but was denied readmission by the facility. Resident 1 was subsequently transferred to a different facility placing the resident at risk for confusion, disorientation and psychosocial harm related to dislocation from a place that was considered Resident 1's home. Findings: During a review of Resident 1's admission Record (Face Sheet) the Face Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-23 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure six out of six sampled residents (Resident 38, Resident 78, Resident 237, Resident 81, Resident 80, and Resident 20) had a completed acknowledgement of advance directives and Physician Orders for Life-Sustaining Treatment ([POLST]- a medical order that helps give people with serious illness more control over their care during a medical emergency) in their medical records. These failures had the potential for delay of care and treatment and/ or inadvertently missed health care wishes/ decisions of the residents during emergency, changes in condition and end of life. Findings: A. During a review of Resident 38's admission Record, the admission Record indicated, Resident 38 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), end stage renal disease (a medical condition in which a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 2 sampled residents (Resident 80) was treated with respect and dignity by failing to provide clean and dry adult incontinence briefs and bed sheets for Resident 80. Resident 80 was observed sitting in saturated adult briefs and wet bed sheets, and urine was leaking from the adult briefs onto the bed sheets. This deficient practice violated the rights of Resident 80's for dignity. Findings: During a review of Resident 80's admission Record, the admission Record indicated Resident 80 was admitted on [DATE] with diagnoses of cerebral infarction (refers to damage to tissues in the brain due to a loss of oxygen to the area), hyperlipidemia (unhealthy levels of fats in the blood), and urinary tract infection (infections that happen when organisms enter the tube through which urine leaves the body causing inflammation). During a review of Resident 80's History and Physical (H/P), the H/P indicated, Resident 80 has the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two sampled resident (Resident 20) hand mittens (soft gloves that are designed to restrict the movement of one or both hands, and are used with patients that have removed essential lines or tubes on more than one occasion) restraints (any manual method or physical or mechanical device, material or equipment attached or adjacent to the resident's body that the individual cannot remove easily, which restricts freedom of movement or restricts normal access to one's body), were assessed, monitored per physician's order dated 2/1/2024 and Resident 20's untitled care plan for restraints initiated on 1/11/2024. These deficient practices had potential to result in skin injury, and compromised circulation of the right hand. Findings: During a review of Resident 20's admission Record, the admission Record indicated Resident 20 was admitted to the facility on [DATE] with diagnoses including sepsis (an infection that is spread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 38) was left unsupervised, while attempting to go to the bathroom. This failure put Resident 38 at an increased risk for fall and injury. Findings: During a review of Resident 38's admission Record, the admission Record indicated, Resident 38 was admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (a condition in which brain function is disturbed either temporarily or permanently due to different diseases or toxins in the body), end stage renal disease (a medical condition in which a person's body fails to filter toxins out of the body) on hemodialysis (a mechanical treatment to filter toxins from the body) dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), and cataract (a clouding of the lens of the eye obstructing vision). During a review of Resident 38's History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident) 12's medication regimen was free from significant medication errors. This deficient practice jeopardized Resident 12's health and safety by the failure to administer the medication via Gastrostomy ([G-tube] a tube inserted through the wall of the abdomen directly into the stomach to deliver nutrition and medication) in accordance with the physician order and/or manufacturer's specification. The failure had the potential for Resident 12 to experience adverse reactions (undesired effect of a drug (medication)) that included but not limited to, severe stomach pains, stomach irritation, or G-tube clogging (an obstruction which makes movement or flow of feeding or medication difficult or impossible). Findings: During a review of Resident 12's admission Record, the admission Record indicated the facility admitted Resident 12 on 5/7/2022 with diagnoses that included encounter for attention to Gastrostomy (G-tube), Gastroesophageal reflux disease ([GERD], is the backward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of four sampled residents (Resident) 12's medication regimen was free from significant medication errors. This deficient practice jeopardized Resident 12's health and safety by the failure to administer the medication via Gastrostomy ([G-tube] a tube inserted through the wall of the abdomen directly into the stomach to deliver nutrition and medication) in accordance with the physician order and/or manufacturer's specification. The failure had the potential for Resident 12 to experience adverse reactions (undesired effect of a drug (medication)) that included but not limited to, severe stomach pains, stomach irritation, or G-tube clogging (an obstruction which makes movement or flow of feeding or medication difficult or impossible). Findings: During a review of Resident 12's admission Record, the admission Record indicated the facility admitted Resident 12 on 5/7/2022 with diagnoses that included encounter for attention to Gastrostomy (G-tube), Gastroesophageal reflux disease ([GERD], is the backward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the proper use of personal protective equipment (PPE- garments, gear or equipment designed to protect from injury or infection) in the kitchen by one of three dietary aides (DA), DA 1. This failure had the potential for DA 1's hair shedding into residents' food he is preparing. Findings: During a tray line observation on 2/20/2024 at 11:45 a.m., DA 1 was not wearing a beard guard (a latex-free net used to prevent hair from falling into food) while placing trays in the food warmer. During a concurrent observation and interview on 2/20/2024 at 12:30 p.m., with the Dietary Manager (DM), the DM stated DA 1 was not wearing a beard guard and stated DA 1 should be wearing a beard guard while in the kitchen. During an interview on 2/22/2024 at 1:28 p.m., with the Registered Dietician (RD), the RD stated the required attire in the kitchen included beard guards and DA 1 should have been wearing one. The RD stated it was important to wear a beard guard to prevent hair from getting in the resident's food. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Binding Arbitration Agreement (signed agreement to settle issues with a neutral party instead of going to court) was explained to, and acknowledged by one of the 2 sampled residents (Resident 76). This failure posed the risk for the resident to make uninformed decisions regarding the right to file an appeal if there was any allegations of medical malpractice. Findings: During a review of the Arbitration agreement on 01/22/2024 at 4 p.m., facility provided the list of residents who entered into arbitration agreement (42 residents). the two sampled residents were Resident 76 and Resident 58. During a review of Resident 76's admission Record, the admission Record indicated the facility admitted Resident 76 on 12/27/2023 with diagnoses that included hemiplegia (extreme weakness of one side of the body) and hemiparesis (weakness of one side of the body), diabetes mellitus (a diseases that affect how the body uses blood sugar and results in high blood sugar) and slurred speech. During a review of Resident 76's History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-16 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect one of four sampled resident's (Resident 1) right to personal privacy and confidentiality when Certified Nurse Assistant (CNA) 1 photographed Resident 1's Restorative nursing assistant (RNA [provides rehabilitative care to individuals recovering from illnesses or injuries]) notes using her personal cell phone. This deficient practice resulted in the violation of Resident 1's right to privacy and confidentiality and had the potential to negatively affect Resident 1's psychosocial well-being. Findings: During a review of Resident 1' admission Record (Face sheet), the Face sheet indicated Resident 1 was admitted to the facility on [DATE] with the diagnoses including cerebral infarction (disruption of blood to the cells of the brain) affecting left non-dominant side, leukemia (cancer of blood), angina pectoris (chest pain), legal blindness and opioid (pain medication) dependence. During a review of Resident 1 's Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to screen two of three sampled residents (Resident 2 and Resident 3) for Candida auris ([C. auris] a yeast type of fungus that causes severe infections]) immediately after being informed on 8/19/2023 of possible exposure from Resident 1 (roommate of Resident 2 and 3). This failure had the potential to spread infectious microorganism (organism that cause infection) from person to person or objects and equipment throughout the facility and increase the risk of infection for the residents and staff causing fever, chills, and low blood pressure. Findings: During an observation on 8/23/2023, at 12:33 p.m. observed Resident 2 and Resident 3 were on contact isolation (when a patient has an infectious disease that may be spread by touching either the patient or objects the patient has handled) for C. auris. During a review of Resident 1 ' s admission Record (AR), indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to readmit one of three sampled residents, (Resident 1) from the general acute care hospital (GACH) after Resident 1 was cleared by GACH to return to the facility on [DATE]. This deficient practice resulted in the denial of Resident 1 ' s right to return to the facility. Findings: During an observation on [DATE] at 1:00 p.m. in the facility ' s sub-acute unit (inpatient care unit for patients with complex health problems) there were two empty beds available in the facility to admit Resident 1. During a review of Resident 1 ' s admission Record (AR), indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses that included cardiac arrest (occurs when the heart suddenly and unexpectedly stops pumping), anoxic brain damage (caused by a complete lack of oxygen to the brain which results in death of the brain cells), respiratory failure ( difficulty breathing on your own), tracheostomy (an incision in the throat to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$66,866 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $66,866 — penalty dated 2025-01-02
  • Medicare payment denial — starting 2025-03-08 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LINKS HEALTHCARE GROUP — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.9-1.9 vs chain
Health inspection 1 of 52.7-1.7 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 31 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Meadow Creek Post-AcuteParamount, CA 1 of 5Northbrooke Post AcuteJackson, TN 1 of 5River Pointe Post-AcuteCarmichael, CA 1 of 5Riverbank Post-AcuteRiverbank, CA 1 of 5Shelby Oaks Post AcuteMemphis, TN 2 of 5Applingwood Post AcuteCordova, TN 2 of 5Clearwater Healthcare CenterStockton, CA 2 of 5Crystal Creek Post-AcuteStockton, CA 2 of 5Stillwater Post-AcuteEl Cajon, CA 2 of 5The Orchards Post-AcuteBakersfield, CA 2 of 5Westwood Post AcuteSan Jose, CA 3 of 5Baywood Post AcuteCampbell, CA 3 of 5Beach Creek Post-AcuteAnaheim, CA 3 of 5Cypress Grove Post AcuteJackson, TN 3 of 5Harborview Post AcuteMemphis, TN 3 of 5Lodi Creek Post AcuteLodi, CA 3 of 5The Bellefontaine Healthcare CenterPasadena, CA 3 of 5The Redwoods Post-AcuteSan Jose, CA 3 of 5The Shores Post-AcuteSan Diego, CA 4 of 5Avondale Villa Post-AcuteLivermore, CA 4 of 5Canyon Creek Post-AcuteCastro Valley, CA 4 of 5Community Care CenterLa Mesa, CA 4 of 5Covington Post AcuteCovington, TN 4 of 5Encinitas Post-AcuteEncinitas, CA 4 of 5Stratford Villa Post-AcuteLivermore, CA 4 of 5The Grove Post-AcuteWoodland, CA 4 of 5West Tennessee Post AcuteJackson, TN 5 of 5Creekside Post-AcuteSan Jose, CA 5 of 5Jacob Healthcare CenterSan Diego, CA 5 of 5The Ridge Post AcuteSan Jose, CA 5 of 5The Vineyards Healthcare CenterLivermore, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CTR PARTNERSHIP LPOrganization5% OR GREATER SECURITY INTEREST; ADP OF THE SNFsince 06/30/2023
FORBRIGHT BANKOrganization5% OR GREATER SECURITY INTERESTsince 06/30/2023
RODRIGUEZ, CURTISIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
TILFORD, TOBYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
LINKS HEALTHCARE GROUP LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/17/2025
LINKS SUPPORT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/17/2025
BEARDSLEY, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
BERNHOLZ, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
CARTER, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
DARBY, KYLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
FROJELIN, ANTONETTEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
GUINTO, DENNISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023
POLE, SHIVANANDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/30/2023

CMS files one row per role, so the 27 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
-8.5%
Operating marginrevenue minus expenses
$463K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 16%Other / private 13%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $463K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$550per resident / day
operating cost
$16,718per month
≈ monthly operating cost
$507per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055297. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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