Lodi Creek Post Acute
321 West Turner Road, Lodi, CA 95240 · For profit - Limited Liability company · 86 certified beds · (209) 334-3760 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.0% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.4% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.2% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 13.7% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.4% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.6% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 8.5% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.8% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.5% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 11.1% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.5% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.54 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.14 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 149 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 73 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.69 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.2%CMS range 45.2–60.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.5–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 5.0–11.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.16 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 86 beds and averages 80.9 residents a day — about 94% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.63 hrs/resident/day on weekends vs 4.36 on weekdays — 17% thinner on weekends. RN hours go from 0.56 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 10 most serious are shown; the remaining 39 are one tap away and print in full.
- Potential for harm · Dcited before2026-04-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect residents' rights to be free from abuse (physical abuse, neglect, financial abuse, abandonment, isolation, abduction, or other treatment resulting in physical harm, pain, mental suffering, or deprivation by a care custodian of goods and services necessary to avoid harm) for 2 of 3 sampled residents (Resident 2 and Resident 3) when:Resident 1 made open hand contact to Resident 2's face and chest area on 8/27/25 at 8 PM, and the physician was not notified timely to evaluate and manage Resident 1's aggressive behavior; and,Certified Nursing Assistant (CNA) 1 left Resident 1 unmonitored in the hallway after the first incident, which resulted in a physical altercation with Resident 1 and Resident 3 on 3/27/26 at 8:50 PM following the 8 PM incident, during which Resident 1 hit Resident 3 on the back of the head and upper back, resulting in pain to Resident 3's head; and, The facility continued to place Resident 1 and Resident 3 at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure medical records were complete and accurately documented for one of three sampled residents (Resident 1) when scheduled showers were not documented accurately in Resident 1's electronic medical record (EMR).This failure had the potential for the records not to fully reflect Resident 1's scheduled showers being provided that could impact his health, hygiene and dignity.Findings: Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in 2022 with diagnoses that included type 2 diabetes (a condition when the blood sugar is too high), hemiplegia (paralysis affecting one side of the body) and hemiparesis (weakness or inability to move one side of the body) affecting the right dominant side and generalized muscle weakness. Review of the facility's shower schedule indicated Resident 1's showers were designated for Sunday and Wednesday during the PM (evening) shift. Review of Resident 1's EMR titled, BATHING, for the timeframe from 1/1/26 to 1/30/26, indicated Response not required was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide timely pain management for one of three sampled residents (Resident 1) when Resident 1's scheduled pain medication was administered one hour and 45 minutes after its scheduled time. This failure had the potential to cause Resident 1 increased pain and psychosocial distress.A review of Resident 1's admission RECORD, the record indicated Resident 1 was admitted to the facility with a diagnoses which included Chronic Obstructive Pulmonary Disease (COPD, long term lung disease that causes airflow blockage and shortness of breath) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). A review of Resident 1's clinical document titled, Care Plan Report, initiated on 12/2/25, indicated, .Resident [Resident 1] is at risk for PAIN has chronic pain r/t [related to] osteoarthritis [joint disease in which the tissues in the joint breakdown over time and the bones rub against each other].Resident is at risk for depression, anxiety, sleep problems.secondary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for the 82 residents who received facility prepared meals when:1. An open bottle of vinegar was observed under the food steam table; and,2. An open box of salt was stored where the mouth of the box was taped but a visible gap remained between the tape and the box, leaving the contents partially exposed; and,3. A fish [NAME] (spatula) was found in the clean utensils box with a melted middle section; and,4. Canned goods were found in the dry storage room without expiration dates or a received by dates; and,5. Vendors and Staff were not wearing hairnet/beard-net inside the kitchen.These failures pose a risk for food contamination, increasing the chance for foodborne illness among the 82 residents consuming facility-prepared meals. Findings:1. During the initial kitchen tour on 11/18/25, beginning at 8:39 AM with the kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective Infection Prevention and Control Program for a census of 82 residents when:1. Resident 7's Contact Precautions (a set of measures used to prevent the spread of germs through direct or indirect physical contact) were discontinued without physician involvement, failing to apply Enhanced Barrier Precautions (EBP - Extra safety that healthcare workers take to prevent spreading infections) when indicated,2. Facility staff did not perform hand hygiene during resident care; and,3. Licensed Nurse (LN) 5 did not sanitize the medication tray and blood pressure cuff during medication administration in between resident use.These failures placed staff, visitors and other residents at increased risk for transmission of infection and other multidrug-resistant organisms (MDROs - bacteria that are resistant to many antibiotics). Findings: 1. A review of Resident 7's admission RECORD, indicated that Resident 7 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accommodate the needs of 1 out of 22 sampled residents (Resident 57) when Resident 57's call light (device used to contact staff for assistance) was not within her reach.This deficient practice placed Resident 57 at increased risk for unmet care needs, delayed staff response, and potential for accidents or injury.Findings:A review of Resident 57's admission RECORD, indicated Resident 57 was admitted to the facility with a diagnosis of, but not limited to cerebral infarction (condition that occurs when the blood flow to the brain is blocked), epilepsy (brain condition characterized by seizures), and muscle weakness.During a concurrent observation and interview on 11/18/25, at 2:49 PM, with Resident 57, in Resident 57's room, Resident 57's call light was observed lying on the right lower leg area. Resident 57 attempted to reach her call light but was unable to extend her left arm enough to access it. Resident 57 nodded and stated Yes when asked how important her call light to be within her reach.During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a safe and home-like environment for 1 out of 22 sampled residents (Resident 108) when Resident 108's privacy curtain was found not properly secured and functioning.This deficient practice had the potential to compromise Resident 108's privacy and dignity during care. Findings:During a concurrent observation and interview on 11/18/25, at 11:06 AM, in Resident 108's room, Resident 108 was observed lying in bed with her window curtain hanging down because three hooks were loose. Resident 108 stated the window curtain needed to be fixed and that she already told the staff about it.During an interview on 11/18/25, at 11:11 AM, in Resident 108's room, with Licensed Nurse (LN) 4, LN 4 confirmed that the window curtain needed to be repaired.During an interview on 11/19/25, at 8:28 AM, in Resident 108's room, Resident 108 stated she told the staff that her curtain needed to be fixed, but no one had come to repair it. Resident 108 stated it would be much better if someone fixed it, and that the curtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the accuracy and completeness of the Minimum Data Set (MDS - tool that measures health status in nursing home residents) assessment for 1 out of 22 sampled residents (Resident 59) when Resident 59's physician ordered antidepressant medication was not captured during MDS assessment.This deficient practice had the potential to result in Resident 59's inaccurate clinical assessments and care planning.Findings:A review of Resident 59's admission RECORD, indicated Resident 59 was admitted to the facility with a diagnosis of, but not limited to major depressive disorder (mood disorder characterized by persistent feelings of sadness and loss of interest that interfere with daily life), and anxiety disorder (mental health condition characterized by persistent and excessive worry, fear, or panic that is difficult to control and interferes with daily life).During a concurrent interview and record review on 11/19/25, at 10:50 AM, with the MDS Nurse, the MDS Nurse confirmed that Resident 59 was prescribed Prozac (fluoxetine -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to implement a care plan intervention for 2 out of 22 sampled residents when:1. A care plan intervention of providing food to resident during and after the dialysis session was not implemented for Resident 106; and2. Weights were not checked monthly for Resident 3 and Resident 10 and the MD (medical doctor) and RP (responsible party) were not notified. These failures has the potential to place Resident 106 at risk for weight loss, Resident 3, and Resident 10 at risk for undetected weight loss, and for not receiving effective and person-centered care.Findings: 1. A review of Resident 106's admission RECORD indicated Resident 106 was admitted to the facility with diagnoses of, but not limited to, End stage renal disease (ESRD-the final stage (Stage 5) of chronic kidney disease), acute kidney failure (sudden kidney failure), dependence on renal dialysis (a medical treatment taking 3-4 hours, usually 3 times per week, that filters waste, toxins, and extra fluid from your blood when your kidneys fail). During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 of 22 sampled residents (Resident 7) comprehensive care plan was revised when Resident 7 was taken off of contact isolation precautions (infection control measures such as hand washing and wearing gloves, gowns, and masks used in healthcare when caring for a resident to prevent the spread of germs), but her comprehensive care plan was not updated to reflect the change.This failure placed Resident 7 at risk for staff providing care based on inaccurate information, inconsistent implementation of interventions, miscommunication across shifts and disciplines, and potential errors during emergency care, due to the care plan not reflecting the resident's current condition. Findings: A review of Resident 7's admission RECORD, indicated, Resident 7 was admitted to the facility with diagnoses including Osteomyelitis (infection in the bone) and Methicillin Resistant Staphylococcus Aureus Infection (MRSA-a contagious type of bacteria that can cause infections and is hard to treat with usual antibiotics).A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2025-11-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow professional standards of practice for the use of an indwelling urinary catheter (a thin, flexible tube left inside the bladder for continuous urine drainage into a bag, held in place by a small, water-filled balloon at the tip, allowing for long-term or short-term use) for 1 of 7 residents with an urinary catheter (Resident 1) when Resident 1's urinary bag was positioned improperly.This failure had the potential to cause Resident 1 to have complications related to the use of an indwelling urinary catheter.Findings:A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in 2025 with diagnoses including retention of urine and obstructive and reflux uropathy (a blockage in the body that makes it difficult or impossible to urinate).During a concurrent observation and interview on 11/18/25, at 10:25 a.m., with Licensed Nurse (LN) 2 and Licensed Nurse Consultant (LNC), LN 2 confirmed Resident 1's urinary catheter was placed on the upper bedside rail above the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide appropriate care for one of one resident (Resident # 6) requiring tube feeding (method of providing nutrients via a tube directly into the stomach or intestine when a person is unable to eat by mouth) when Resident 6's head of bed was not at the prescribed elevated angle.This failure had the potential for Resident 6 to have complications related to tube feedings such as aspiration (when food goes into the lungs instead of the stomach), pneumonia (infection of the lungs), and possible hospitalization. Findings:During a review of Resident 6's clinical record titled, admission Record, the record indicated Resident 6 was admitted to the facility in 5/25 with diagnoses which included dysphagia (difficulty swallowing foods or liquids) and the presence of a gastrostomy (a tube that is surgically inserted into the resident's stomach to allow access for food, fluids, and medications).During an observation in Resident 6's room on 11/18/25 at 10:20 a.m., Resident 6's head of the bed was noted to be almost flat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure 1 of 18 sampled residents (Resident 106) who required hemodialysis (HD/dialysis, a medical procedure that helps remove waste and excess fluid from the blood when the kidneys are unable to perform this function), received services consistent with professional standards of practice when Resident 106 was not provided meals during and after dialysis sessions.This failure has the potential to cause complications including weight loss for residents on dialysis.Findings:A review of Resident 106's admission RECORD, indicated Resident 106 was admitted to the facility with a diagnosis of, but not limited to, end stage renal disease (when the kidneys are permanently damaged and can no longer filter waste, fluids, and electrolytes from the blood effectively), acute kidney failure (the sudden and rapid loss of the kidneys' ability to filter waste from the blood, balance fluids, and regulate electrolytes), and dependence on renal dialysis (medical treatment that acts like artificial kidneys).During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe medication management for 1 out of 22 sampled residents (Resident 21) when Resident 21's saline nasal spray was allowed to remain at Resident 21's overbed table without a physician's order for self-administration and without completion of a self-administration assessment.This deficient practice had the potential to result in Resident 21's unsupervised medication use, improper administration, and safety risks.Findings:During a review of Resident 21's admission RECORD, indicated Resident 21 was admitted to the facility with a diagnosis of, but not limited to chronic respiratory failure (long-term condition where the lungs cannot get enough oxygen into the blood), obstructive sleep apnea (a sleep condition where the airway becomes repeatedly blocked during sleep, causing breathing to repeatedly stop and start), abnormalities of gait and mobility, and need for assistance with personal care.During a concurrent observation and interview on 11/18/25, at 2:30 PM, with Resident 21, in Resident 21's room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of eight sampled residents (Resident 69, Resident 34) medication administration record (MAR) maintained accurate documentation when:1. Licensed Nurse (LN) 4 administered Resident 69's Tylenol and did not document administration in Resident 69's Medication Administration Record (MAR); and2. LN 5 administered Resident 34's Docusate (medication used to relieve occasional constipation, usually helps produce a bowel movement in 12 to 72 hours), but was documented as not given on the MAR.This failure had the potential for residents at risk for medication errors, by getting a double dose of the same medication, risk for injury, and possible hospitalization. Findings:1. During a review of Resident 69's admission RECORD, indicated Resident 69 had a diagnosis of diastolic congestive heart failure (a serious condition in which the heart does not pump blood as effectively as it should), chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer the pneumococcal (a serious bacterial infection that can cause respiratory illness) vaccine to two out of five sampled residents (Resident 7 and Resident 105) and the influenza (or the flu, is a contagious viral infection of the respiratory system that can range from mild to severe, causing symptoms like fever, cough, sore throat, muscle aches, and fatigue) vaccine and covid-19 (an infectious respiratory disease caused by the SARS-CoV-2 virus) vaccine to one out of five sampled residents (Resident 105) when:1. Resident 7 was not given the pneumococcal vaccine after consenting to receive it.2. Resident 105 was not given the influenza, pneumococcal and covid-19 vaccines after consenting to receive them.These failures had the potential for Resident 7 and Resident 105 to go unvaccinated with the risk for serious health related illness and/or death.Findings:1. A review of Resident 7's admission Record indicated, she was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to implement their infection control policy and procedure by failing to ensure that two of six sampled residents (Resident 1 and Resident 4) were tested for COVID-19 after being exposed to a COVID-19 (a contagious disease) positive resident.This deficient practice had the potential to place residents, staff members, and visitors at risk for spreading infection. There was also the potential to cause further delay in the treatment for Resident 1 and Resident 4.Findings:a. Resident 4's admission RECORD indicated Resident 4 was admitted to the facility in 2022 with diagnoses including chronic obstructive pulmonary disease (group of lung diseases that cause long-term breathing problems). A review of Resident 4's medical record titled, SBAR & INITIAL COC/ALERT CHARTING & SKILLED DOCUMENTATION, dated 7/14/25, indicated, .Pt [Patient] tested for COVID19 via rapid nasal swab with positive result.A review of Resident 3's medical record titled, SBAR [Situation Background Assessment Recommendation- communication form] & [and] INITIAL…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide the proper notice for discharge for Resident 1 when: 1. Resident 1 was not given a 30-day advance written notice of the impending transfer or discharge from the facility, 2. The facility did not notify or send Resident 1's Notice of Transfer or Discharge form to the Ombudsman's office (a government appointed person who actively supports the rights of the residents) on the same day that Resident 1 was served the notice; and, 3. The location listed on Resident 1's Notice of Transfer or Discharge (a document given by the facility to the resident indicating an upcoming transfer or discharge from the current facility to another location) did not match the location listed on Resident 1's discharge order location. These failures could have resulted in Resident 1 not having the opportunity to have had an advocate to inform him of his right to appeal, and Resident 1 could have had an inappropriate transfer or discharge. Findings: 1. A review of Resident 1's medical record titled, admission RECORD, indicated Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure professional standards of care were met for one of three sampled residents, (Resident 1) when Resident 1 was not repositioned or assisted with care needs in a timely manner. This failure put Resident 1 at risk of discomfort and skin breakdown. Findings: A review of Resident 1 ' s admission RECORD, indicated, she was admitted to the facility in late 2024 with diagnoses which included dementia (condition characterized by memory disorders, personality changes, and impaired reasoning) and muscle weakness. A review of Resident 1 ' s clinical care plan indicated, Resident is at risk for pressure injury development and skin breakdown r/t [related to] immobility, incontinence. Turn and reposition q2h [every 2 hours] and PRN [as needed] During an observation and interview on 10/29/24, at 12:45 PM, with family member (FM) 1, Resident 1 was observed sitting in her wheelchair, FM 1 was sitting in a chair beside Resident 1. FM 1 stated he visited from 9:30 AM until 2:30 PM everyday and Resident 1 was never…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one of 6 sampled residents (Resident 1) from physical abuse when Resident 1's arm was grabbed by Resident 2. This failure resulted in Resident 1 sustaining a scratch to her arm and felt unsafe in her room. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in August 2024 with multiple diagnoses including anoxic brain injury (damage to the brain caused by lack of oxygen to the brain) and bipolar disorder (a mental health disorder that causes mood swings). A review of Resident 1's Minimum Data Set (MDS-a Federally mandated assessment tool), Cognitive Patterns, dated 9/5/24, indicated Resident 1 had Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 13 out of 15 that indicated Resident 1 was cognitively intact. A review of Resident 1's SBAR [Situation, Background, Assessment, Recommendation] & Initial COC [Change of Condition]/Alert Charting & Skilled Documentation, dated 9/18/24, indicated .Unwitnessed resident to resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-06 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide pharmaceutical services to meet the needs of a census of 81 residents, when the emergency Kit (E-Kit, limited number of medications for use in an emergency) log was not filled out for two opened E-Kits. This failure increased the potential for the facility to not have the needed medications available during emergencies that could jeopardize residents' health and safety. Findings: During a concurrent observation and interview on 9/4/24 at 10:01 a.m. with Licensed Nurse 3 (LN 3), stations one and two medication storage rooms had three E-Kits with injectable medications (medications to be administered by injection into the vein or muscle) with blue plastic locks. LN 3 stated the three E-kits with blue locks were recently opened. LN 3 confirmed two out of three E-kits were not logged in the E-kit log. LN 3 stated she does not know when the two E-kits were opened and the yellow form inside it were to be filled out and faxed to the pharmacy letting them know the E-kits were opened, then the yellow form will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure medications were labeled, stored, and disposed of consistently according to standards of practice for a census of 81, when: 1. Expired medications were not removed from the medication cart and the medication storage room; 2. Pharmaceutical products were found in the medication storage room and the medication cart without an opened date; 3. Pharmaceutical products with an unclear and torn label was found in a medication cart; 4. Loose medications were found in a medication cup in the first drawer of the medication cart; and, 5. A white powdered medication in medication cups were left unattended at the resident's bedside. These failures had the potential to result in the lack of effectiveness of the medications, increase the potential for medication administration errors and jeopardize residents' health and safety. Findings: 1.During a concurrent observation and interview on 9/4/24 at 10:01 a.m. with Licensed Nurse 3 (LN 3), in station one and two medication storage room there was an opened bottle of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to accurately check and test sanitizing solutions in the kitchen for a census of 81, when: 1. The dishwasher sanitizing solution was not accurately checked for effectiveness; and, 2. The Quatenary Ammonium Compound (QAC; a type of chemical that is used to kill bacteria, viruses, and mold) was not tested at the right temperature and concentration. These failures had the potential to expose residents to foodborne illnesses from improperly sanitized eating utensils served with the residents' meals. Findings: 1. During a concurrent observation and interview with the Registered Dietitian (RD) and the Dietary Aide 1 (DA 1) on 9/4/24 at 1:34 p.m. in the kitchen, the dishwashing activity was observed. DA 1 stated she was doing the dishwashing and the dishwashing machine was a low temperature dishwasher. DA 1 also stated she did not know what should the low temperature dishwashing machine's minimum operational temperature be. The temperature gauge of the machine while operating was observed and registered a temperature of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
2. A review of Resident 331's admission record, indicated Resident 331 was admitted to the facility in August of 2024 with diagnoses that included, urinary tract infection (UTI; when bacteria multiply in the urinary organs), sepsis (a severe response to infection which can lead to organ damage), and chronic kidney disease (when kidneys are damaged and can't filter blood properly). A review of Resident 331's Order Summary Report, dated 9/4/24, indicated Resident 331 had an active order that started on 8/19/24 for an indwelling urinary catheter (IUC: a medical device that drains and collects urine from the bladder) and a peripherally inserted central catheter intravenous line (PICC IV: a long thin tube put into a vein used to deliver medications over a long period of time). During an interview on 9/4/24 at 1:52 p.m. with Certified Nursing Assistant 2 (CNA 2), CNA 2 stated a timely set up of personal protective equipment (PPE: supplies, such as gloves, gowns, face masks, goggles, to minimize exposure to hazards) and signage indicating a resident was on a transmission based precaution…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-06 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure six residents (Resident 14, 26, 30, 38, 42, and 51) out of 20 sampled residents had call lights (equipment used by a patient to alert or communicate with a caregiver) within easy reach or call lights that were operable. This failure had the potential for residents to be unable to contact nursing staff when needed. Findings: A review of Resident 51's admission Record, indicated Resident 51 was admitted to the facility in October 2021 with diagnoses which included Alzheimer's disease (a progressive disease that destroys memory and other important mental functions) and dementia (a group of thinking and social symptoms that interferes with daily functioning). During a concurrent observation and interview on 9/3/24 at 10:37 a.m. with Resident 51, in Resident 51's room, Resident 51's call light was observed coiled on the wall where the call light attaches, broken, without a button to push. Resident 51 statedvI don't know where my call light is. During a concurrent observation and interview on 9/3/24 at 12:58…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-06 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of 20 sampled residents (Resident 11 and Resident 20) had an informed consent for the use of antipsychotic medications (drugs that mainly treat psychosis-related conditions and symptoms), when: 1. Resident 11's antipsychotic informed consent was not updated every six months; and, 2. Resident 20 had no informed consent for an antipsychotic. This failure decreased the facility's potential to ensure residents or their responsible person(s) were fully informed of the risks, benefits, and alternative treatment options prior to the use of an antipsychotic medication. Findings: A review of Resident 11's admission Record, inidcated Resident 11 was admitted to the facility in 2021 with diagnoses including depression (a serious medical illness that negatively affects how you feel, the way you think and how you act) and bipolar disorder (a mental health condition that causes extreme mood swings). The record further indicated Resident 11's sister was the Responsible Party (RP, a person designed to make healthcare decisions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a baseline care plan (instructions needed to provide effective and person-centered care for the resident developed within 48 hours of admission) for one of 20 sampled residents (Resident 331), when Resident 331's baseline care plan did not include an indwelling urinary catheter (IUC; a medical device that drains and collects urine from the bladder). This failure had the potential to place Resident 331 at risk for unmet care needs. Findings: A review of Resident 331's admission record indicated Resident 331 was admitted to the facility in August of 2024 with diagnoses that included urinary tract infection (when bacteria multiply in the urinary tract [kidneys, ureters, bladder and/or urethra]), sepsis (a severe response to infection which can lead to organ damage) and chronic kidney disease (when kidneys are damaged and can't filter blood properly). During an observation on 9/3/24 at 10:29 a.m., in Resident 331's room, Resident 331 was walking with use of a walker in his room while an IUC drainage bag was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to revise and implement a communication care plan for one of 20 sampled Residents (Resident 20) who did not speak English. This failure increased Resident 20's potential to receive inadequate and inaccurate care. Findings: A review of Resident 20's admission Record, indicated she was admitted with diagnoses of dementia (the loss of cognitive functioning - thinking, remembering, and reasoning), schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves), apraxia (a neurological disorder that makes it difficult to perform purposeful movements or tasks, even though the person understands the request and is willing to do it). During an observation on 9/3/24 at 11:24 a.m., Resident 20 was sitting in her wheelchair. The Department was unable to communicate with Resident 20 in English. Resident 20 was observed communicating in a different language and had no communication board in her room. During an interview on 9/3/24 at 11:26 a.m. with Certified Nursing Assistant 4 (CNA 4), CNA 4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide care and services in accordance with acceptable professional standards of quality for two of 20 sampled residents (Resident 331 and Resident 135) when: 1. Resident 331's peripherally inserted central catheter intravenous line (PICC IV: used to deliver medications into a vein over a long period of time) flushes (a procedure that uses a mixture of salt and water to clear an IV line and reduce the risk of infection) were not documented in accordance with professional standards; and, 2. Resident 135's urinary drainage bag was not enclosed in a privacy bag, the urinary drainage bag collection tube was not kept properly positioned and kept free from kinks for optimal drainage. These failures decreased the facility's potential to prevent worsening of the residents' clinical condition. Findings: 1. A review of Resident 331's admission record, indicated Resident 331 was admitted to the facility in August of 2024 with diagnoses that included urinary tract infection (UTI: when bacteria multiplies in the urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a communication board or use translator during assisting care for one resident (Resident 1) of 20 sampled residents. This failure decreased the facility's potential to meet Resident 1's ability to communicate her basic needs. Findings: A review of Resident 1's admission Record, indicated, Resident 1 was admitted to the facility in 2022 with diagnoses including depression (a serious medical illness that negatively affects how you feel, think, and act). A review of Resident 1's undated care plan titled, [Resident 1] has a communication problem [related to] language barrier. Primary language is Portuguese, indicated the interventions were: Listen attentively and allow ample time to communicate. Provide communication board. Utilize help of a translator or interpreter if applicable. During a concurrent observation and interview on 9/3/24 at 9:03 a.m. with Certified Nursing Assistant 2 (CNA 2) in Resident 1's room, CNA 2 confirmed she did not use translator nor communication pictures to communicate with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-06 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of 20 sampled residents (Resident 282 and Resident 331) who had Vascular Access Devices (VAD, thin flexible tube that provides access to veins for the delivery of IV [Intravenous, administered into a vein] medications) received the necessary care and services when: 1. Resident 282's Midline catheter (a type of VAD used for intravenous treatments of more than six days) was not monitored for signs and symptoms of infection every shift as ordered; and, 2. Resident 331's peripherally inserted central catheter intravenous line (PICC IV: a type of VAD used to deliver medications into a vein over a long period of time) was not monitored for signs and symptoms of infection every shift as ordered. These failures placed the residents at risk for VAD related infections. Findings: 1. A review of Resident 282's clinical record indicated he was admitted to the facility summer of 2024 with multiple diagnoses that included cellulitis (potentially serious bacterial skin infection) of the left lower limb. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the necessary care and services for one of 20 sampled residents (Resident 281) who received hemodialysis (HD, a medical procedure that helps remove waste and excess fluid from the blood when the kidneys are unable to perform this function), when her output was not accurately measured as ordered. This failure increased Resident 281's risk in developing fluid overload. Findings: A review of the clinical record indicated Resident 281 was admitted to the facility in summer of 2024 with multiple diagnoses that included end stage renal disease (ESRD, permanent kidney failure that requires a regular course of dialysis or a kidney transplant) and fluid overload. During a conccurent observation and interview on 9/3/24 at 1:10 p.m. in Resident 281's room, Resident 281 was eating lunch. She stated she was feeling tired the day after HD, was urinating in the bathroom and was continent. A review of Resident 281's Order Summary dated 8/30/24, indicated to record intake and output (I&O) in milliliters (ml; a unit of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one resident (Resident 11) out of 20 sampled residents received proper monitoring for psychotropic medication (any drug that affects brain activities associated with mental processes and behavior) when there was no manifestation, no diagnosis identified, and no side effect monitoring for Resident 11's buspirone (an antianxiety medication). These failures placed Resident 11 at risk for unnecessary psychotropic medication use side effects. Findings: A review of Resident 11's admission Record, indicated Resident 11 was admitted to the facility in 2021 with diagnoses including depression (a serious medical illness that negatively affects how you feel, the way you think and how you act) and bipolar disorder (a mental health condition that causes extreme mood swings). A review of Resident 11's Minimum Data Set (MDS, an assessment tool), dated 6/20/24, indicated Resident 11 scored 12 out of 15 on the Brief Interview for Mental Status (BIMS) indicating her cognition (the mental action or process of acquiring knowledge and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-06 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain an essential kitchen equipment in good working order and repair for a census of 81, when freezer number (#) six was observed to have an internal temperature of 10 degrees Fahrenheit (a unit of measure for temperature) and was not in good repair. This failure had the potential for residents to become sick from food borne illnesess. Findings: During a concurrent observation and interview on 9/3/24 at 8:25 a.m. with the Certified Dietary Manager (CDM) in the kitchen dry storage area, freezer # six was inspected and the thermometer inside the freezer indicated the temperature was 10 degrees Fahrenheit. A box of turkey ham was stored in the freezer and was rock hard to touch. CDM confirmed the thermometer indicated 10 degrees Fahrenheit and stated the freezer temperature must be kept at zero degrees Fahrenheit or lower. CDM further stated Freezer # six's door seals were not forming a tight seal. Freezer # six had an accumulation of frost inside the top part of the freezer. CDM stated a latch at the bottom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect the right to be free from abuse for 1 of two sampled residents (Resident 1) when Resident 1 was hit in the face by Resident 2 causing a scratch to the bridge of the nose and bruise to the left eye. This failure to protect Resident 1 resulted in a scratch to his nose and a bad bruise to the left eye. Findings: During a record review of Resident 1's Face Sheet (FS), the FS indicated, Resident 1 was admitted with diagnoses which included hemiplegia and hemiparesis (one-sided weakness) and aphasia (impairment of language). During a record review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 5/29/24, indicated, Resident 1 had severe memory problems. During a record review of Resident 1's Care Plan (CP) dated 8/14/24, the CP indicated, resident to resident physical altercation in [Resident 1's room] the victim and [Resident 2's room] the perpetrator. During a record review of Resident 1's interdisciplinary team (IDT, a group of healthcare professionals from complementary fields who work…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2024-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the rights to be free from abuse for 1 of 3 sampled residents (Resident 2) when staff witnessed Resident 1 punched Resident 2 in the face during an altercation causing Resident 2's eyes to bleed. This failure resulted in Resident 2 abused by Resident 1 and sustaining a bruise and a skin tear on the right eye. Findings: A review of Resident 1's admission record indicated he was admitted to the facility fall of 2022 with multiple diagnoses that included Dementia (impaired ability to remember, think, or make decisions) and history of traumatic brain injury. A review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 6/13/24, indicated, he had severe memory problems. A review of Resident 1's undated care plan indicated as one of the interventions, Check resident at least every 2 hours and as needed for comfort and safety . A review of Resident 1's Physician History and Physical, dated 6/17/24, indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy record review, the facility failed to ensure medications were stored locked for the census of 82, when a medication cart (Med Cart 2) was left open and unattended in the hallway. This failure had the potential for medication misuse and drug diversion. Findings: During a concurrent observation and interview on 8/1/24 at 11:17 a.m. with Licensed Nurse 1 (LN 1), the Medication Cart 2 was observed left opened and unattended in the hallway. There were other residents in their wheelchairs and staff near the medication cart. LN 1 was not near the Medication Cart 2, but was sitting down and, on the phone, talking at the nursing station. LN 1 confirmed she was not aware the medication cart was unlocked and confirmed it should always be locked. During an interview on 8/1/24 at 12:07 p.m. with the Director of Nursing (DON), the DON confirmed the expectation is staff members lock the medication cart when they are not attending to (close by) the cart. The DON further stated staff may not see residents sitting in wheelchairs because they are too low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-06 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure complaints and grievances were documented as directed by their grievance policy and procedure for one of 3 sampled residents (Resident 1). This failure had the potential for Resident 1's concerns not to be thoroughly investigated and resolved. Findings: A review of Resident 1's clinical records indicated she was admitted to the facility late 2021 with multiple diagnoses that included Alzheimer's Disease (brain disorder that affects memory, thinking and behavior). A review of Resident 1's IDT [Interdisciplinary, a group of professional staff ]- CARE CONFERENCE & CARE PLAN dated 2/23/24 indicated, Spoke with RP [Responsible Party] .Here are the primary concerns we have re [regarding] her care and lack thereof at [name of facility]: : We call to speak with [Resident's name] and are told to hold for the transfer to her ward but no one ever responds and puts her on the phone .this has been for the past 2-3 months. We have not been able to speak to her .Last time we visited, [Resident 1's] personal hygiene was not good.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate supervision of two residents (Resident 1 and Resident 2) of three sample residents when Resident 2 allegedly pushed Resident 1, resulting in Resident 1's fall and experiencing pain, swelling and hematoma (bad bruise, an injury that causes blood to collect and pool under the skin). This failure decreased the facility's potential to ensure sufficient staff monitoring of residents to ensure resident safety. Findings: A review of an admission Record indicated Resident 1 was re-admitted to the facility late 2022 with multiple diagnoses which included dementia (loss of cognitive functioning - thinking, remembering, and reasoning) difficulty walking and history of falling. Resident 1's Minimum Data Set (MDS, an assessment tool), dated 5/17/23, indicated moderate memory problems. A review of an admission Record indicated Resident 2 was admitted to the facility late 2022 with multiple diagnoses which included dementia, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-04 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication error rate did not exceed 5% when: 1. Resident 60 was administered crushed metoprolol (a medication to treat high blood pressure) XR [extended release] and omitted a dose of aspirin; and, 2. Resident 45 was administered isophane insulin (an intermediate-acting medication to lower blood sugar levels) without being rolled prior to administration. These failures resulted in two medication errors and one omitted dose being identified out of 29 opportunities during an observation of medication administration which resulted a medication error rate of 10.34%. Findings: 1. A review of Resident 60's admission Record indicated Resident 60 was admitted in early 2023 with diagnoses including palliative care (specialized medical care for people with a serious illness) and dysphagia (difficulty swallowing). During a concurrent observation and interview on 8/1/23 at 8:11 a.m., during the medication pass with Licensed Nurse 1 (LN 1), LN 1 took 1 tablet of metoprolol 50 mg (milligrams, a unit of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication storage practices for a census of 81 when: 1. One of three medication carts was left unlocked; 2. Loose pills were found in two of two medication carts; and, 3. Outdated medication was found in two of two medication carts. These failures had the potential to contribute to medication error, unsafe medication use and storage, and diversion. Findings: 1. During an observation on [DATE] at 3:20 p.m., Licensed Nurse 4 (LN 4) was administering medication for a resident in room [ROOM NUMBER]. The medication cart was in the hallway and unlocked. The LN 4 was inside the resident's room with her back facing the medication cart. During an interview on [DATE] at 3:23 p.m., LN 4 confirmed the medication cart should be locked when not in view. During an interview with the Director of Nursing (DON) on [DATE] at 11 a.m., the DON confirmed the medication cart should be locked at all times when not in view. During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain confidential information when resident meal tickets were thrown in the regular trash. These failures decreased the facility's potential to prevent resident-identifiable information being accessible to the public. Findings: During a follow up tour and observation of the kitchen on 8/1/23 at 8:34 a.m. the Dish Washer Personnel (DWP) was observed cleaning the dirty dishes from the served breakfast meal. The DWP was observed scraping away food scraps and placing resident meal tickets into the regular trash. In a concurrent interview, the DWP confirmed she scraped away all the food items from the trays including the residents meal tickets and threw them together in the regular garbage. The DWP confirmed the meal tickets had the resident's name, room number, type of diet, food allergies and food dislikes. The DWP stated she was trained to throw all of these together in the regular trash. In an interview with the Food Service Manager (FSM) on 8/1/23 at 8:35 a.m., the FSM confirmed the DWP scraped the food away and threw…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain infection control practices designed to provide a safe and sanitary environment and help prevent the transmission of diseases and infections for a census of 81 when: 1. The Dietary Assistant (DA) used a gloved hand to rub her nose and continued to prepare lunch plates without washing her hands or putting on new gloves; 2. The Dietary Services Supervisor (DSS) refilled fresh butter sauce into a bottle with older butter sauce which had initially been filled 11 days prior; 3. Staff members did not use hand hygiene before and after providing resident care or during medications administration; 4. A juice dispensing machine spike was left uncovered; 5. The dry storage room was not maintained in a clean and sanitary manner; 6. The base of the bench can opener was not clean; and, 7. The ice machine was unsanitary in the kitchen. These failures had the potential to result in transmission of infection in the facility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-04 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review the facility failed to maintain essential kitchen equipment in good working order and repair when: 1. The beverage dispensing machine was not kept in a sanitary condition; 2. The ice machine was not cleaned and sanitized; and, 3. The kitchen equipment cleaning schedule was not followed. These failures had the potential for residents to become sick. Findings: 1. In a tour of the kitchen on 8/1/23 at 8:25 a.m. there was a juice dispensing machine on the kitchen counter. The Dietary Service Supervisor (DSS) stated they use the machine to pour and serve juice for the residents. Upon further observation of the juice dispensing machine there were two spike connectors for the beverage machine which were not in use and were left at the bottom of the shelf. In a concurrent interview with the DSS she confirmed the connectors were not in use and were stored uncovered below the shelf. The DSS stated spiked connector ends should be covered. The DSS was asked for a policy and maintenance manual of the beverage machine, but was unable to provide one. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure services provided met professional standards when: Staff did not follow physician orders when they cleaned Resident 16's indwelling catheter (a tubing that collects urine attached to a drainage bag). This failure decreased the potential to provide effective care and services that meet the nursing standards of quality. Findings: 2. A review of a physician's order dated 6/22/23 indicated for staff to cleanse Resident 16's indwelling catheter site with water and soap, rinse then pat dry every shift (morning (AM), evening (PM), and nocturnal (NOC)). During a concurrent interview with the Medical Records Director (MRD) and record review of Resident 16's Treatment Administration Record (TAR) on 8/3/23 at 3:10 p.m., the TAR indicated no charting and no LNs initials on 3/24/23 PM shift, 3/26/23 NOC shift, 3/31/23 PM shift, 3/31/23 NOC shift, 5/3/23 AM shift, 5/12/23 PM shift, 5/20/23 NOC shift, 5/21/23 NOC shift, 6/23/23 PM shift, and 7/15/23 AM shift. The MRD confirmed she was not able to verify if the order was carried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow a physician's order to clean an indwelling catheter (a tubing that collects urine attached to a drainage bag) for one resident (Resident 16) of 23 sampled residents for a census of 81. This failure reduced the facility's potential to prevent urinary tract infections. Findings: During a review of an admission Record indicated Resident 16 was admitted to the facility on [DATE] with multiple diagnoses, which included major depressive disorder, and encounter of palliative care (care for life-limiting illness). During a review of Resident 16's physician's order, dated 6/22/23, indicated nursing staff were to cleanse the indwelling catheter site with water and soap, rinse then pat dry every shift (morning (AM), evening (PM), and nocturnal (NOC)). During a concurrent interview and record review on 8/3/23, at 3:10 p.m., with the Medical Records Director (MRD), Resident 16's Treatment Administration Record (TAR) indicated no charting and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-04 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three residents (Resident 59, Resident 11, and Resident 21) out of 23 sampled residents received proper monitoring for psychotropic medications (any drug that affects brain activities associated with mental processes and behavior) when: 1. Resident 59 did not have orders to monitor behavior and side effects; and 2. Resident 21 was prescribed quetiapine (a psychotropic medication that affects the brain associated with mental processes and behavior) without appropriate indications for use, behavior, and medication side effects monitoring. These failures placed the residents at risk for unnecessary psychotropic medication use. Findings: 1. A review of Resident 59's admission record indicated Resident 59 was admitted in early 2023 with diagnoses including dementia with behavioral disturbances (exhibiting agitation, including verbal and physical aggression, wandering, and hoarding) and major depressive disorder. A review of Resident 59's Minimum Data Set (MDS, standardized assessment tool) indicated Resident 59 had mild…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-11-21 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, eleven rooms (rooms 2, 3, 4, 8, 41, 43, 44, 45, 46, 47 and 48) in the facility did not meet the required 80 square feet per resident.This failure placed the residents in rooms 2, 3, 4, 8, 41, 43, 44, 45, 46, 47 and 48 at potential risk to impede their care and highest possible level of functioning due to smaller than required square footage.Findings:During an observation with the Maintenance Supervisor (MS rooms 2, 3, 4, 8, 41, 43, 44, 45, 46, 47 and 48), the following measurements were obtained for rooms 2, 3, 4, 8, 41, 43, 44, 45, 46, 47 and 48.Room Occupancy Required/Actual Square Foot/Resident 2 2 Residents 159/129 142.443 2 Residents 159/133 146.854 2 Residents 159/130 142.648 3 Residents 203/140 191.3641 3 Residents 188/171 223.2543 3 Residents 189/170 223.1344 2 Residents 146/143 144.9945 3 Residents 194/171 230.3846 2 Residents 150/146 152.0847 3 Residents 194/171 230.3848 2 Residents 146/145 147.01 During an interview on 11/20/25, at 12:43 PM, with Resident 109 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-08-04 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure resident bedrooms measured at least 80 square feet per resident in 11 shared rooms. This failure had the potential to limit the personal belongings of each resident and compromise their ability to safely move freely in their rooms. Findings: During an initial tour observation on 8/1/23, starting at 8:42 a.m., the following rooms were observed to not meet the minimum space requirement for each resident: Room Occupancy Square Foot/Resident Required/Actual 2 2 Residents 66.6 160/142 3 2 Residents 71.5 160/143 4 2 Residents 72 160/144 8 3 Residents 67.7 240/203 41 3 Residents 75.6 240/227 43 3 Residents 74 240/223 44 2 Residents 72.5 160/145 45 3 Residents 74.6 240/224 46 2 Residents 75 160/150 47 3 Residents 76.6 240/230 48 2 Residents 72 160/144 During an initial tour interview on 8/1/23, at 9:20 a.m., in room [ROOM NUMBER], Resident 61 stated the room feels small for 3 people. During a continuing observation on 8/1/23, at 10 a.m., all rooms had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LINKS HEALTHCARE GROUP — 32 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.9 | +0.1 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 31 homes this chain runs (chain average 2.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CLAWSON, SCOTT | Individual | INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| EARL, STEVEN | Individual | INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| SANOFSKY, JACK | Individual | INDIRECT OWNERSHIP INTEREST | since 06/01/2019 |
| FORBRIGHT BANK | Organization | 5% OR GREATER SECURITY INTEREST | since 06/05/2019 |
| LODI HOLDINGS, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 05/13/2019 |
| DEGUZMAN, MYRNA | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 06/01/2019 |
| RODRIGUEZ, CURTIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2019 |
| TILFORD, TOBY | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2019 |
| EIDE BAILLY LLP | Organization | ADP OF THE SNF | since 06/01/2019 |
| LINKS HEALTHCARE GROUP LLC | Organization | ADP OF THE SNF | since 06/25/2025 |
| LINKS SUPPORT SERVICES, LLC | Organization | ADP OF THE SNF | since 06/01/2019 |
| ANDERSON, CHAD | Individual | ADP OF THE SNF | since 06/01/2019 |
| BEARDSLEY, MARY | Individual | ADP OF THE SNF | since 06/01/2019 |
| BERNHOLZ, VICTORIA | Individual | ADP OF THE SNF | since 06/01/2019 |
| CARTER, MELISSA | Individual | ADP OF THE SNF | since 06/01/2019 |
| FROJELIN, ANTONETTE | Individual | ADP OF THE SNF | since 06/01/2019 |
| MARCHESCHI, CHRISTIAN | Individual | ADP OF THE SNF | since 06/01/2019 |
| RAMIREZ, SHARON | Individual | ADP OF THE SNF | since 06/01/2019 |
| SUBIA, ELLEN | Individual | ADP OF THE SNF | since 06/01/2019 |
| THOMPSON, MARILYN | Individual | ADP OF THE SNF | since 06/01/2019 |
| VERMA, ATUL | Individual | ADP OF THE SNF | since 06/05/2019 |
CMS files one row per role, so the 23 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $672K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055289. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.