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Cottonwood Healthcare Center

625 Cottonwood Street, Woodland, CA 95695 · For profit - Limited Liability company · 98 certified beds · (530) 662-9193 Medicare & Medicaid certified

Call the home — (530) 662-9193 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jun 2026Behavioral-health or dementia-care citations — no harm found (F0740, F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2026
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
632 W Gibson Rd · (530) 662-3961 · Call to confirm hours
Pharmacy
672 Cottonwood St · (530) 402-1455 · Call to confirm hours
Grocery
129 W Main St · (530) 665-6054 · Call to confirm hours
Park
120 W Main St · (530) 406-4880 · Typically dawn to dusk
Place of worship
575 California St · (530) 662-2805

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.2%10.2%15.4%better
Long-stay residents who lose too much weight2.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms15.3%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.3%1.6%3.3%better than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened5.4%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication7.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%98.2%95.3%typical
Long-stay residents with pressure ulcers1.1%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control10.6%10.2%21.2%typical for the state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table13.0%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine95.9%93.2%79.4%better
Short-stay residents rehospitalized after admission20.1%23.0%22.6%better
Short-stay residents with an outpatient ER visit23.2%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.732.251.67typical
Long-stay outpatient ER visits per 1,000 resident days3.221.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.2%U.S. median 51.5%
Got home and stayed home
9.1%U.S. median 10.7%
Went back to hospital
77.3%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.23hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 77.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.2%CMS range 50.7–71.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.1%CMS range 6.4–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge77.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.5–13.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.22
RN hours/ resident / day
0.72
LPN hours/ resident / day
2.49
Aide hours/ resident / day
4.44
Total nurse hours/ resident / day
0.85
RN hoursweekends
43.4%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 98 beds and averages 90.1 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.44 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.22 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.97 hrs/resident/day on weekends vs 4.63 on weekdays — 14% thinner on weekends. RN hours go from 1.37 to 0.85 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-07-30)
13
at the previous standard inspection (2024-08-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.

  • Potential for harm · D2026-06-30 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect one of three sampled residents (Resident 1's) right to be free from misappropriation of property, when Certified Nursing Assistant (CNA) 1 cashed Resident 1's bank check without consent.This failure had the potential to negatively impact Resident 1's highest practicable mental and psychosocial wellbeing. Findings: A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility in 2024 with a diagnosis of hemiplegia and hemiparesis with left side nondominant weakness (total paralysis of the arm, leg, and trunk on the left side of the body). Resident 1 was responsible for himself. A review of Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 5/7/26, indicated Resident 1's Brief Interview of Mental Status (BIMS) score was 15 out of 15 with no memory impairment. A review of the facility's document titled, [State of California; a form to document suspected abuse of vulnerable adults] SOC 341, dated 5/21/26, indicated Resident 1 reported to staff that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-07-30 · tag F0583 — failed to protect personal privacy — widespread
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents' rights to personal privacy and confidentiality of his or her personal medical information, when meal tray tickets were found thrown into the general trash. This had the potential to compromise resident privacy and confidentiality for the 95 residents residing in the facility.During a concurrent observation and interview on 7/27/25, at 9:13 a.m., with the Dietary Aide (DA) in the kitchen, DA was observed throwing away residents' meal tickets into a garbage can. DA stated meal tickets that are left on meal trays are thrown into the kitchen garbage can and the garbage can is then later emptied into the outside garbage bin. DA confirmed the meal tickets contained resident's names and diet information and that anyone can access them after the meal tickets are dumped into the outside garbage bins. During an interview on 7/27/25, at 10:23 a.m., with the Dietary Supervisor (DS), the DS stated the expectation was for staff to remove meal tickets from the meal trays and collect them in the DS's office…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-30 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were properly labeled and stored in accordance with the facility's policies and procedures (P&P), and accepted professional principles for a census of 95 when:1. A total of 5 loose pills were found in medication cart 4;2. An opened Polymyxin B-tmp eye drop (an eye drop used to treat bacterial eye infections), an opened Incruse Ellipta inhaler (a medication used to treat airflow obstruction in adults), and an opened Symbicort inhaler (a medication used to treat breathing difficulty) had no opened date label; and,3. A used Latanoprost eye drop (a prescription medication used to manage elevated eye pressure) was not discarded after 28 days.These failures had the potential for diversion of the loose medications, and for residents to receive medication that was expired or with unsafe or reduced potency.1. During a concurrent observation and interview which started on 7/27/25 at 3:13 p.m. with Licensed Nurse (LN) 6, of medication cart 4, a total of five loose pills were found inside the second…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-30 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure safe medication administration practices when the facility's medication error rate was more than 5% (percentage- number or ratio that expressed as a fraction of 100) for a resident census of 95. Medication administration observations were conducted over multiple days, at varied times, in random locations throughout the facility. The facility had a total of five errors out of 34 opportunities which resulted in a facility wide medication error rate of 14.71% in four out of 11 residents (Resident 34, 40, 32, and 27) observed for medication administration.These failures had the potential for unsafe and ineffective medication use of Resident 34, 40, 32, and 27 and had the potential to negatively affect the residents' medical conditions.Findings:1. During a medication administration observation which started on 7/27/25 at 10:01 a.m. with Licensed Nurse (LN) 2, LN 2 administered a total of three pills to Resident 34 which included 1 tablet of baclofen (a medication used to treat muscle spasms, cramping, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide safe, sanitary care for a census of 95 when:Resident 13's indwelling catheter (tube placed into the bladder to drain urine) drainage bag was uncovered and on the floor;Resident 19's nebulizer tubing was not changed every seven days; and Facility staff did not wear the required PPE when entering an isolation room. These failures increased the risk of infection. 1. Resident 13 was admitted to the facility early 2025 with diagnosis which included sepsis (life threatening complication of an infection), urinary calculus (mineral deposits that form in the urinary tract), and kidney infections. During a review of Resident 13's Order Summary Report [OSR], order date 7/25/25, the OSR indicated, Indwelling catheter .to bedside drainage .Left flank [side of a person's body between the ribs and hips] nephrostomy tube [thin tube placed into the kidney to drain urine] .). During a concurrent observation and interview on 7/27/25 at 10:39 a.m. in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two out of 25 sampled residents (Resident 110 and Resident 92) received appropriate pain management services consistent with professional standards of practice, facility's policy and procedure (P&P), and physician's order when Resident 110 and Resident 92 pain medication orders were not consistently followed.This failure had the potential for Resident 110 and Resident 92 to develop medication dependence (the inability of the individual to function normally in the absence of the drug), overdose, not achieve pain relief, and not attain their highest practicable well-being.Findings:1a. A review of Resident 110's clinical record indicated Resident 110 was admitted July of 2025 and had diagnoses that included fracture (break in continuity of a bone) of left femur (thigh bone) and muscle weakness. A review of Resident 110's Minimum Data Set (MDS- a federally mandated resident assessment tool) Cognitive Patterns, dated 7/20/25, indicated Resident 110 had a Brief Interview for Mental Status (BIMS- a tool to assess…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure safe and effective pharmaceutical services for two out of 25 sampled residents (Resident 110 and Resident 92) when Resident 110 and Resident 92's controlled drug (drug with potential for abuse) use and removal signed out from the Controlled Drug Record (CDR- a paper log of controlled drug removal for administration to resident) was not documented in their Medication Administration Record (MAR-a legal document that list administered drugs).This failed practice may contribute to unsafe medication use and handling, and risk of controlled drug diversion.Findings:1a. A review of Resident 110's clinical record indicated Resident 110 was admitted July of 2025 and had diagnoses that included fracture (break in continuity of a bone) of left femur (thigh bone) and muscle weakness. A review of Resident 110's Minimum Data Set (MDS- a federally mandated resident assessment tool) Cognitive Patterns, dated 7/20/25, indicated Resident 110 had a Brief Interview for Mental Status (BIMS- a tool to assess cognition) score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-30 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure two of 25 sampled residents (Resident 32 and Resident 27) was free from significant medication error when Resident 32 and Resident 27 did not receive their prescribed insulin (medication used to manage blood sugar level) in accordance with the physician's order and standards of practice.This failure has the potential to result in Resident 32 and Resident 27 experiencing hypoglycemia (too low blood sugar level) and other unnecessary insulin side effects which could negatively affect the resident's health.Findings:1. A review of Resident 32's clinical record indicated Resident 32 was admitted July of 2025 and had diagnoses that included diabetes mellitus (a chronic condition causing too much sugar in the blood) and muscle weakness.A review of Resident 32's physician's order, dated 7/21/25, indicated, Resident does not have the capacity to understand and sign admission agreement, to participate in plan of care, and to make health care decisions d/t [due to] Diagnosis of: Altered mental status .A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure services were provided to meet professional standards of quality for one of eight sampled residents (Resident 1) when Resident 1's physician was not informed of a medication that was not available and not administered as prescribed. This failure had the potential to put Resident 1's health and safety at risk. Findings: A review of the admission record indicated Resident 1 was admitted with multiple diagnoses including encephalopathy (brain function is impaired), and pneumonia (an infection/inflammation in the lungs) due to pseudomonas (group of bacteria commonly found in soil and water). A review of Resident 1's Order Summary Report dated 4/15/24 indicated, Dornase Alfa [medication that thins mucus] Inhalation Solution 2.5 MG [milligram, unit of measurement]/2.5ML [milliliter] .2.5 ml inhale orally two times a day for Pneumonia . A review of Resident 1's Medication Administration Record (MAR, a daily documentation record used by a licensed nurse to document medications and treatments given to a resident) for April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for 1 of 8 sampled residents (Resident 3) when Resident 3's nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) was observed on the side of the bed, uncovered and undated when not in use. This failure increased the risk for cross-contamination (movement or transfer of harmful bacteria from one person, object, or place to another). Findings: A review of the admission record indicated Resident 3 was initially admitted [DATE] with multiple diagnoses including congestive heart failure (a heart disorder which causes the heart to not pump the blood efficiently) and diagnosed early this year with acute respiratory failure with hypoxia (lungs unable to adequately exchange oxygen, leading to low level of oxygen in the blood). A review of Resident 3's Brief Interview for Mental Status (BIMS, an assessment tool used by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · D2025-02-20 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a call light (a device used by a resident to signal the need for help) was accessible for 1 of 8 sampled residents (Resident 2) when Resident 2 was not physically able to use the call light provided when it was out of reach. This failure had the potential to result in unmet resident needs and delayed staff response. Findings: A review of the admission record indicated Resident 2 was admitted [DATE] with multiple diagnoses including encounter for orthopedic aftercare following surgical amputation (a procedure to remove a body part) and acquired absence of left foot (loss due to surgery). A review of Resident 2's Brief Interview for Mental Status (BIMS, an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 9 out of 15 indicated Resident 2 had moderate cognitive impairment. Resident 2's functional abilities dated 1/7/25 indicated he required both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident ' s right to be free from physical abuse for one of three sampled residents (Resident 1) when Resident 2 hit the leg and grabbed the arm of Resident 1. This failure resulted in an injury to Resident 1 ' s left arm. Findings: Resident 1 was admitted to the facility late 2023 with diagnoses which included heart failure and anxiety disorder. During a review of Resident 1 ' s Minimum Data Set (MDS, an assessment tool) dated 11/27/24, the MDS indicated a Brief Interview for Mental Status (BIMS, a standardized test that screens for cognitive impairment) score of 14/15, which showed intact cognition. Resident 2 was admitted to the facility late 2024 with diagnoses which included stroke, depression, and communication difficulty caused by a cognitive impairment . During a review of Resident 2 ' s MDS dated [DATE], the MDS indicated a BIMS score of 6/15, which showed severe cognitive impairment. During a review of Resident 1 ' s SBAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review, and facility documents review, the facility failed to ensure one of three Residents (Resident 1) was treated with dignity and respect when Certified Nursing Assistant (CNA) 1 raised her voice and cussed at Resident 1. This failure resulted in Resident 1 feeling scared. Findings: Resident 1 was admitted to the facility on [DATE]. During a review Resident 1 ' s Quarterly Minimum Data Set (MDS-an assessment tool), dated 10/20/24, described Resident 1 as having clear speech, able to make herself understood and as able to understand others. Resident 1 ' s BIMS (a brief screening that aids in detecting cognitive impairment) score was 15 which indicated she was cognitively intact. The MDS described Resident 1 as having no signs or symptoms of delirium or behavioral symptoms. During a review of Resident 1 ' s Progress Notes, dated 11/18/24 at 10:39 a.m., it Was reported to the DON [Director of Nursing] at 0815 11/18/24, by the resident that on 11/16/24 during lunchtime when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were stored correctly for census of 87 when: 1. Two bottles of sodium chloride (a solution used to dilute medications) were found expired in the automatic dispensing system inside the medication room of station 1 and 2; and, 2. Multiple medications were found at the bottom of medication carts behind the medication drawers in medication carts 3 and 5. These failures had the potential for medication misuse, ineffectiveness, diversion, and missed dosages. Findings: 1. During a concurrent observation and interview on 8/14/24 at 12:05 p.m. with Licensed Nurse (LN) 4 in the medication room of station 1 and 2, an automatic dispensing system unit was inspected. Two bottles of sodium chloride each of 10 milliliters (a unit of measure) were expired on 8/1/2024. The LN 4 verified the expiration date. 2. During a concurrent observation and interview on 8/15/24 at 11:03 a.m. with LN 3 on station 1 and 2, medication cart 3 was inspected. One bubble pack of medications and a vial full of liquid medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-15 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure the competency of food and nutrition services for a census of 87 when: 1. Dietary Staff 2 (DS 2) did not know the chlorine sanitizing concentration when performing the three compartments of manual dish washing; 2. Dietary [NAME] 1 (DC 1) did not follow standardized recipes when cooking green beans; and, 3. DC 2 did not follow the recipes when making pureed bread. These failures had the potential to cause contamination of food resulting in food borne illness and provide food for residents which did not meet the nutrients according to the planned recipes resulting related medical issues. Findings: 1. During an interview on 8/14/24 at 8:26 a.m. with DS 2, DS 2 confirmed he did not know the chemical concentration for sanitizing dishes when manual dish washing. A review of the facility's policy titled, 3 Compartment Procedure for Manual Dish Washing, stipulated, The third compartment is for sanitizing. Test the concentration with appropriate test drip, which is dipped in the sanitizer solution 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in a sanitary manner for a census of 87 when: 1. Seven snack cookie bags and seasoning bottles were stored past their expiration date and several food items were opened and not dated with their open date in the dry storage; and, 2. Staff did not check and document the ammonia log when performing test strips for one shift on 8/11/24. These failures had the potential to result in foodborne illnesses. Findings: 1. During a concurrent observation and interview on 8/12/24 at 8:21 a.m. in the kitchen with Dietary Manager 1 (DM 1), there were: -Seven bags of cookies with expiration date 8/11/24; -One pound (lb., a unit of measurement) seasoning bottle with expiration date 8/4/24; -An opened salad oil with no labeling; -An opened one lb and 12 ounces (oz., a unit of measurement) quick creamy wheat without its use-by-date; and, -An opened one lb corn starch without an open date and labeling. The DM 1 confirmed food items should have labeling with open date, use-by-date, and expiration date. The DM 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-15 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Quality Assessment and Assurance (QAA) Committee met at least quarterly with the required members for a census of 87, when the QAA committee did not meet in the first quarter of 2024, and the Medical Director (MD) and Director of Nursing (DON) did not attend two meetings. This failure had the potential to negatively impact the quality of resident care. Findings: A record review of the document titled, Class Attendance Roster, dated 11/16/23, indicated a Quality Assurance and Performance Improvement (QAPI) meeting was held on 10/2023. The document further indicated that the DON and MD did not attend this meeting. A record review of a document titled, Quality Assurance [QA] Meeting, dated 4/2024, indicated a QAA meeting was held 4/2024. A review of a document titled, QA Meeting, dated 8/13/24, indicated a QAA meeting was held 8/13/24. The document further indicated that the MD did not attend this meeting. During an interview with the Administrator (ADM) on 8/15/24 at 12:35 p.m., ADM confirmed the QAA committee was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. A review of admission Record indicated Resident 79 was admitted in May 2024 with diagnoses including End Stage Renal Disease (Kidneys stopped working) and Dependence on Hemodialysis (life sustained through hemodialysis). During an observation on 8/13/24 at 09:44 a.m. with LN 6, Resident 79 was observed with a hemodialysis catheter at right chest with two lumens (channels) and covered with clean dressing. During a review of Resident 79's Physician's Orders, dated 5/21/2024 indicated, an order of hemodialysis three times a week on Tuesday, Thursday, and Saturday, and orders changed on 6/6/2024 to hemodialysis on Monday, Wednesday, and Friday. During a review of Resident 79's MDS, dated [DATE], the MDS indicated, Resident 79 was not receiving hemodialysis. During a concurrent interview and record review on 8/14/2024 at 2:45 p.m. with MDSC, Resident 79's MDS, dated [DATE], was reviewed. The MDS indicated Resident 79 was not receiving hemodialysis. The MDSC agreed for inaccurate assessment and stated Resident 79…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY According to an admission Record for Resident 82 he was admitted to the facility in late June 2024 with diagnoses including dementia (loss of cognitive functioning to an extent that it interferes with a person's daily life and activities) with agitation. During observation rounds on 8/13/24 at 9:28 a.m., Resident 82 was observed inside his room able to get up on his own, ambulate without using equipment and was wearing a wander guard bracelet to his right ankle. A review of Resident 82's Order Summary Report, dated 6/21/24, indicated an order for a wander guard to be worn due to elopement risk. Review of Resident 82's Care Plans revealed there was no care plan in place that addressed Resident 82's use of a wander guard. In a concurrent interview and record review on 8/14/24 at 1:47 p.m. with the Director of Nursing (DON) Resident 82's care plan was reviewed, and the DON confirmed that there was no care plan developed for the use of a wander guard. DON stated it should have been added to Resident 82's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise care plan interventions in a timely manner following a change in condition for one of 19 sampled residents (Resident 14), when Resident 14 developed moisture associated skin damage (MASD) and a right hip pressure ulcer (skin and tissue injury). This failure decreased the facility's potential to provide Resident 14 with a person-centered care plan and evaluate its effectiveness. Findings: A review of an admission record indicated Resident 14 was admitted to the facility on [DATE] with diagnoses including joint contracture (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) and muscle wasting and atrophy (loss of muscle tissue). A review of Resident 14's Nurses Weekly Progress Notes, dated 2/2/24 and 2/9/24, indicated Resident 14 developed MASD. A review of Resident 14's Situation, Background, Assessment, and Recommendation [SBAR] Communication Form, dated 2/28/24, indicated a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and assess the skin condition for one of 19 sampled residents (Resident 14), when the licensed nurses did not assess or inaccurately assessed Resident 14's skin condition before she developed a right hip pressure ulcer (skin and tissue injury). This failure decreased the facility's potential to prevent Resident 14's development of pressure ulcer. Findings: A review of an admission record indicated Resident 14 was admitted to the facility on [DATE] with diagnoses including joint contracture (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) and muscle wasting and atrophy (loss of muscle tissue). A review of Resident 14's Minimum Data Set (MDS; an assessment tool), dated 1/24/24, indicated Resident 14 had no pressure ulcers/injuries. MDS further indicated Resident 14 had a skin tear and moisture associated skin damage (MASD). A review of Resident 14's Shower Sheet, dated 2/2/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide respiratory care services according to professional standards of quality for one of 19 sampled residents (Resident 244) when Resident 244's administered oxygen was not consistent with physician's order. This failure decreased the facility's potential to safely follow the physician's order when providing respiratory services and increased the resident's risk of developing lung problems. Findings: A review of Resident 244's admission Record indicated she was admitted in late July 2024 with diagnoses including heart failure. During the initial screen and interview on 8/12/24 at 9:33 a.m., Resident 244 was observed in bed breathing oxygen via nasal cannula (a device that delivers oxygen through a tube into your nose). The oxygen was connected to a concentrator which was set at 5L/min (liters per minute, unit of measurement). Resident 244 verbalized that it felt like the oxygen she was getting from the concentrator was too much. A review of Resident 244's Order Summary Report, dated 7/31/24, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete the annual performance evaluations for three of seven sampled certified nursing assistants (CNAs; CNA 1, CNA 2, and CNA 3). This failure increased the residents' potential to receive poor quality of care from CNAs. Findings: A review of an undated document titled, Employee Data Base-Certified Nurse Assistant, indicated the following: 1. CNA 1's date of hire (DOH) was 5/15/07, and last performance evaluation (PE) was completed on 7/13/22; 2. CNA 2's DOH was 5/9/23, and had no PE; and, 3. CNA 3's DOH was 4/24/17, and last PE was completed on 5/28/23. During an interview on 8/14/24 at 12:25 p.m. with Director of Staff Development (DSD), DSD confirmed CNA 1, CNA 2, and CNA 3's PEs were due and stated it should have been completed annually. During an interview on 8/14/24 at 12:59 p.m. with Director of Nursing (DON), DON stated the CNAs' PEs should have been completed annually to receive positive and negative feedback about the care provided by staff. DON further stated PEs are used to identify areas for improvement of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to act on the Consultant Pharmacist's Medication Regimen Review (MRR) recommendation for one of 19 sampled residents (Resident 24) when the physician did not address Resident 24's MRR recommendation related to the use of risperidone tablet (an antipsychotic medication, that affects brain activities associated with mental processes and behavior). This failure had the potential to increase Resident 24's risk for the continued use of an antipsychotic medication without adequate indication that could cause adverse consequences. Findings: A review of Resident 24's admission Record indicated she was originally admitted in October 2022 with diagnoses including schizophrenia. Resident 24 receives psychological services through the Yolo County Mental Health. A review of an Order Summary Report of Resident 24 revealed an order, dated 8/8/24, for an antipsychotic medication risperidone tablet 1 milligram (mg, unit of measurement) given at bedtime for adjustment disorder (excessive reactions to stress that involves negative thoughts,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to ensure one of 19 sampled residents (Resident 24) was free from unnecessary psychotropic medication (drugs that affects brain activities associated with mental processes and behavior) when Resident 24 was ordered an anti-psychotic medication without an adequate indication. This failure placed the resident at risk for unnecessary psychotropic medication use. Findings: A review of Resident 24's admission Record indicated she was originally admitted in October 2022 with diagnoses including schizophrenia. A review of an Order Summary Report of Resident 24 revealed an order dated 8/8/24 for an antipsychotic medication risperidone tablet 1 milligram (mg, unit of measurement) given at bedtime indicated for adjustment disorder (excessive reaction to stress that involves negative thoughts, strong emotions, and changes in behavior) with mixed anxiety and depressed mood. A review of the facility's Consultant Pharmacist's (CP) Medication Regimen Review, dated 6/25/24, indicated that the CP reviewed Resident 24's medication orders and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control practices for a census of 87 when Dietary Staff 1 (DS 1) did not change gloves and perform hand hygiene after cleaning and disinfecting the kitchen cart and touched clean kitchen items. This failure had the potential to spread infection in the facility. Findings: During an observation on 8/13/24 at 8:36 a.m. with DS 1, DS 1 had gloved hands and was on the clean side (the side that handles only cleaned kitchen items) of the dishwasher machine. DS 1 then used the same gloved hands, got a rag from the red bucket (the disinfecting water mixture), and wiped down the soiled kitchen cart. With the same gloves, DS 1 took the clean cooler and went to the ice machine to fill it up with some ice. DS 1 continued with dishwashing on the clean side of the dishwasher. There was no change of gloves or hand hygiene performed between these kitchen tasks. During an interview on 8/13/24 at 8:46 a.m. with Dietary Manager 1 (DM 1), DM 1 confirmed staff should have removed their gloves and washed their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review, and facility documents review, the facility failed to ensure one of three sampled residents (Resident 1) was treated with dignity and respect when Certified Nursing Assistant (CNA) 1 refused to assist Resident 1 with cleaning, pulling up his brief, and sat him in his wheelchair with his pants down while still soiled with feces. This failure resulted in Resident 1 to feel sad and left soiled. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (stroke), hemiplegia (paralysis of one side of body) and hemiparesis (weakness on one side of the body) following cerebral infarction affecting left non-dominant side, repeated falls, muscle weakness. During a review of Resident 1's Quarterly Minimum Data Set (MDS-an assessment tool), dated 2/1/24, described him as having clear speech, able to make himself understood and as able to understand others. Resident 1's Brief Interview for Mental Status (BIMS-a brief screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-07-15 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that all drugs were labeled and disposed of in accordance with professional standards when 2 of 4 medication carts had expired medications, unlabeled medications, inappropriate handling of hazardous drugs, unrefrigerated medications, personal resident belongings and 1 controlled medication destruction container not disposed of for a census of 80 when: 1. Four unopened insulins (lowers sugar) (1 vial and 3 pens) were labeled Refrigerate; 2. One Capsaicin Cream (relieves muscle pain) 0.025% was not labeled; 3. Four loose pills, (1 small round pink with #5 inscribed; 2 small white pills (G +32?; ZG40?); and a small blue pill [F 5]) were underneath residents medication packs; 4. Three Ophthalmic (eye) medications were expired; 5. One bottle of Assure Platinum blood glucose strip (measure blood sugar level) was opened and not dated; 6. One bottle of Megestrol Acetate (increase appetite) suspension with yellow hazardous warning label; 7. One resident's bracelet was stored with the over-the-counter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-15 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and documentation review, the facility failed to resolve grievances according to the facility's policies and procedures when two residents (Resident 40 and Resident 49) reported missing personal belongings for a census of 80. This failure resulted in Resident 40 feeling frustrated and angry, and Resident 49 being emotional. Findings: During the Residents Council interview on 7/13/21 starting at 10:01 a.m., Resident 40 complained multiple items were lost when room changes were made during the pandemic. The resident stated he reported his missing items to staff about 6 months ago but they had not been returned or refunded. Resident 40 stated his missing items were a brand new DVD player, 3 DVD movies, 4 fly swatters, and described his missing gold ring in detail that his father gave him that had his birth stone in the middle with two cubic diamonds, one on each side of the stone. The resident showed another ring he wore on his finger. The resident reported his electric scooter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-15 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and documentation review, the facility failed to ensure staff were competent in providing safe resident care for a census of 80 when: 1. Certified Nurse Assistants (CNA) were unknowledgeable to turn on the mechanical assistive devices or to check the battery level of the devices; and, 2. Dietary Aide was unaware of Nepro (a nutrient supplement for dialysis resident) stored in the kitchen. These failures decreased the potential for residents to receive needed care in a timely manner and resulted in Resident 45 not receiving her daily nutritional supplement. Findings: 1. During the Resident Council interview on 7/13/21 starting at 10:01 a.m., Resident 6 voiced that electrical lifts (assistive devices to transfer residents who were no longer able to bear weight) were not working when staff needed to transfer him. Resident 6 stated the electrical lifts were not working because they were not charged. Resident 6 stated he often had to wait or was not being transferred at all because the lifts were not charged. During the Resident Council interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-15 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure there was sufficient staff with appropriate competencies and skills sets to carry out food and nutrition services for a census of 80 residents when: 1. Dietary staff did not label milk beverages in a way that allowed nursing staff to differentiate between the various types of milk found on resident trays; 2. Dietary staff were uncertain regarding cleaning protocol in the kitchen; 3. Dietary staff were unable to describe appropriate thawing of meat. These failures had the potential to lead to food intolerances and food borne illnesses. Findings: 1. During an observation of the kitchen and concurrent interview with the Director of Food Services (DFS) on 7/12/21 at 8:44 a.m., there were three bins of milk in the walk-in refrigerator. The cups were labeled with the identifiers either a N, H, A, or a straight line. The DFS stated the letter N was for nectar consistency, the letter H was for honey consistency, the letter A was for almond milk, and the straight line was for skim milk. There were 29 milk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was procured, stored, and served under sanitary conditions for 80 residents to prevent food borne illness when: 1. Food was not labeled and dated per policy; 2. Expired and spoiled food was not discarded from the refrigerator; 3. Service items (7 measuring spoons in a plastic bag, a spatula, a knife, a ladle, 3 serving spoons, a rusted pizza cutter, and a rusted peeler) were dirty; 4. Service items were stacked wet in the ready-to-use area; 5. Floors were dirty; 6. Food carts were not cleaned per policy; and, 7. The ice machine pipe fitting inside of the air gap was without needed clearance. These failures increased the potential for foodborne illness. Findings: 1. During a concurrent observation and interview, on 7/12/21 at 8:15 a.m., 1-8 oz. (ounce, a unit of measurement), 2- 8 oz. glasses of milk, and 29 cups of milk on a dinner tray were undated. The Director of Food Services (DFS) and Dietary Aid 3 (DA 3) acknowledged the milk should have been dated and labeled. During a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-07-15 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and documentation review, the facility failed to ensure electrical assistive devices were maintained in operational condition for a census of 80. This failure resulted in residents a long wait to be transferred or not being transferred when needed and had the potential for residents being unable to transform from a sitting position to a standing position of their own. Findings: During the Resident Council interview on 7/13/21 starting at 10:01 a.m., Resident 6 voiced electrical lifts ( assistive device to transfer residents who no longer bear weight) was not working when CNAs (Certified Nurse Assistant) attempted to use the lifts to transfer him. Resident 6 stated they did not work because they were not charged. Resident 6 complained he had to wait long or was not being transferred when needed. Resident 6 stated it happened often. During the Resident Council interview on 7/13/21 starting at 10:01 a.m., Resident 40 complained the same issue that the electrical lifts not working when he needed to be transferred. Resident 40 stated, for a person like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and documentation review, the facility failed to promote one of 18 sampled residents' (Resident 41) dignity when the indwelling catheter (a tube inserted into the bladder and remained to drain urine) urinary bag was exposed and visible from the hallway with the urine drainage tubing touching the floor. This failure had the potential for Resident 41 feeling devalued, embarrassed, and disrespected, and placed the resident at risk for infection. Findings: Resident 41 was a long term resident in the facility with diagnoses including memory problems. Resident 41 shared a bedroom with two other residents. In an observation on 7/12/21 at 12:05 p.m., Resident 41's room door was wide open. The resident's urinary bag was exposed and visible from the hallway. The urinary tubing was connected to the urinary bag and touched the floor. The tubing was cloudy with sediment. One of Resident 41's roommates suddenly voiced that she had a right to see outside the window and insisted drawing Resident 41's privacy curtain. The roommate abruptly pulled the privacy curtain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-15 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide meaningful individualized activities for one of 18 sampled residents (Resident 41). This failure placed the resident at risk for physical and psychosocial deterioration. Findings: Resident 41 was a long term resident in the facility with diagnoses including memory problems with behavioral disturbance, and inability to express spoken language. During the recertification survey period between 7/12/21 and 7/15/21, Resident 41 was not observed out of bed or engaged in any activities. Review of Resident 41's activity care plan, undated, indicated, the resident had activity goals to have room visits, 3x per week .will have active responses during room visit 3 times per week .will attend at least 1 activities per month . The care plan included interventions, Provide activity that is meaningful to the resident Room visits to offer music, word games, include family life and history, show pictures for conversation starters .video chats with family set up . Review of the resident's Monthly Resident Activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the physician's treatment order to float/offload (removing weight placed on the foot to help prevent and heal ulcers [injury to the skin and underlying tissue]) both heels for one of 18 sampled residents (Resident 34) was implemented. This failure increased the risk for additional pressure ulcers. Findings: A review of Resident 34's clinical record indicated he was admitted to the facility in early February 2017 with diagnoses which included diabetes mellitus with diabetic neuropathy (nerve damage), pressure-induced DTI damage of left heel, and peripheral vascular disease (PVD, narrowed blood vessels reduce blood flow to the limbs). A review of Resident 34's Treatment Administration Record (TAR) for the month of July 2021 indicated, ENSURE BOTH HEELS FLOATED ON 2 PILLOWS EVERY SHIFT FOR OFFLOADING. A review of Resident 34's care plan, Impaired skin integrity related to diabetes, dated 7/3/21, indicated, Keep heels off pressure. During an observation on 7/12/21 at 11:38 a.m., Resident 34 was lying in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-07-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide behavioral health care and services for one of 18 sampled residents (Resident 34) when Resident 34 exhibited patterns of refusals and non-compliant behavior with nursing care for a census of 80. This failure increased Resident 34's risk for mental, physical and psychosocial well-being deterioration. Findings: A review of Resident 34's clinical record indicated he was admitted in early February 2017 with diagnoses which included personality disorder, mild cognitive impairment, and noncompliance with other medical treatment and regimen. A review of Resident 34's Minimum Data Set (MDS, an assessment tool), dated 11/17/20, indicated, his cognition score was 9 (moderately impaired). On 2/5/21, his cognition assessment scored 6 (severely impaired), and on 5/5/21, his cognition assessment scored 5 (severely impaired). A review of Resident 34's care plan, non-compliant with nursing care dated 7/6/21 indicated, Resident 34 refused showers, pericare, oral hygiene, dressing, grooming, treatments, repositioning, refused to ask…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe medication administration, proper labeling of medications, and removal of expired medications for a census of 80 when: 1. One dolutegravir (treatment medication for human immunodeficiency virus (HIV) infection) and multivitamin (MVI) prescribed for one resident were administered concurrently; and, 2. Three ophthalmic (eye) (ointment, lubricant, suspensions) medications with expired dates were prescribed to different residents . These failures increased the risk for reduced medication effectiveness, residents receiving expired medications, and increased eye infections. Findings: 1. During a medication pass observation on 7/12/21, at 10:04 a.m., Licensed Nurse 1 (LN 1) administered one Dolutegravir 50 mg (unit of measure) tablet and one MVI tablet concurrently. Dolutegravir bottle label instructions included .take 2 hours before or 6 hours after multivitamins. During an interview on 7/12/21, at 10:15 a.m., LN 1, read the medication label instructions and acknowledged she administered the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a medication error rate of less than 5 percent with 32 observed opportunities for 2 of 5 sampled residents (Resident 45 and Resident 137), when: 1. Resident 45 was administered calcium acetate 667 (phosphorus [mineral] binding medication for people with kidney disease) mg (unit of measurement) approximately one hour and fifty minutes later than the scheduled dose and combined with the next dose; and, 2. Resident 137 was administered dolutegravir (treatment medication for human immunodeficiency virus [HIV] infection) 50 mg (unit of measurement) tablet and 1 multivitamin (MVI) pill concurrently. These failures resulted in 2 medication errors identified out of 32 opportunities during an observation of medication administration. This resulted in the facility having a medication error rate of 6.25%. Findings: 1. According to the Facesheet Resident 45 was admitted in 2018 with diagnoses including chronic kidney disease Stage 5 (unable to filter waste and excess water) and renal dialysis (removal of excess…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain infection control standards for one of 18 sampled residents (Resident 80) when the resident's indwelling urinary catheter drainage bag was observed sitting on the floor. This failure put the resident at increased risk for acquiring a urinary tract infection. Findings: According to the Resident Face Sheet, Resident 80 was admitted in late 2020 with diagnoses including acute kidney failure, urinary tract infection, and retention of urine. In an observation, on 7/12/21 at 11:00 a.m., Resident 80 was seen lying asleep in bed, and his urinary catheter bag was sitting on the floor. In an interview, on 7/12/21 at 11:13 a.m., Certified Nursing Assistant 4 (CNA 4) stated residents' urinary catheter bags should be off the floor. CNA 4 confirmed Resident 80's catheter bag was on the floor. In an interview, on 7/15/21 at 10:04 a.m., the Director of Nursing (DON) stated she expected urinary catheter bags to be kept off the floor because it increased the risk for infection if they were not. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ASPEN SKILLED HEALTHCARE — 35 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 53.7+1.3 vs chain
Health inspection 3 of 53.1-0.1 vs chain
Staffing 5 of 53.9+1.1 vs chain
Quality measures 5 of 54.5+0.5 vs chain
The other 34 homes this chain runs (chain average 3.7★, per CMS)
1 of 5Kei-Ai Los Angeles Healthcare CenterLos Angeles, CA 2 of 5Berkley East Healthcare CenterSanta Monica, CA 2 of 5Bixby Towers Post-Acute RehabLong Beach, CA 2 of 5Ocean Pointe Healthcare CenterSanta Monica, CA 2 of 5Woodland Post-AcuteWoodland, CA 3 of 5Berkley Post-AcuteVan Nuys, CA 3 of 5Berkley West Healthcare CenterSanta Monica, CA 3 of 5Kei-Ai South Bay Healthcare CenterGardena, CA 3 of 5Lake Park Healthcare CenterOakland, CA 3 of 5Marina Pointe Healthcare & SubacuteCulver City, CA 3 of 5Mission Palms Healthcare CenterWestminster, CA 3 of 5Riverwood Health CareStockton, CA 3 of 5Sierra Vista HealthcareFresno, CA 3 of 5The Gardens Healthcare CenterNorthridge, CA 3 of 5Tracy Nursing And Rehabilitation CenterTracy, CA 4 of 5Alta Healthcare Center of CamarilloCamarillo, CA 4 of 5Country Crest Post-AcuteOroville, CA 4 of 5Lodi Nursing & RehabilitationLodi, CA 4 of 5North Park Post-AcuteTracy, CA 4 of 5San Juan Hills Healthcare CenterSan Juan Capistrano, CA 4 of 5South Marin Health & Wellness CenterGreenbrae, CA 4 of 5The Rehabilitation Center At The PalazzoPhoenix, AZ 4 of 5Villa Valencia Healthcare CenterLaguna Hills, CA 5 of 5Greenridge Post AcuteEl Sobrante, CA 5 of 5Hillcrest Heights Healthcare CenterSan Diego, CA 5 of 5La Casa Via Transitional Care CenterWalnut Creek, CA 5 of 5Oakland Heights Nursing And RehabilitationOakland, CA 5 of 5Pacific Heights Transitional Care CenterSan Francisco, CA 5 of 5Petaluma Post-Acute RehabilitationPetaluma, CA 5 of 5Stonebrook Health And RehabilitationLos Gatos, CA 5 of 5The Avenues Transitional Care CenterSan Francisco, CA 5 of 5The Springs Healthcare Center At The CarlottaPalm Desert, CA 5 of 5University Post-Acute RehabSacramento, CA 5 of 5Woodlands Healthcare CenterLos Gatos, CA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AWCS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 02/26/2024
BRADSHAW, PETERIndividualINDIRECT OWNERSHIP INTERESTsince 02/26/2024
KIRKWOOD, JAREDIndividualINDIRECT OWNERSHIP INTERESTsince 02/26/2024
ORGILL, CRAIGIndividualINDIRECT OWNERSHIP INTERESTsince 02/26/2024
PARTI, RAJESHIndividualINDIRECT OWNERSHIP INTERESTsince 02/26/2024
PAXMAN, MARCUSIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/26/2024
RAWE, COLTONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/26/2024
CLARK, PATRICIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/27/2023
XIONG, GLENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/26/2024
ASPEN HEALTHCARE SERVICES LLCOrganizationADP OF THE SNFsince 02/01/2023
EAST WEST BANKOrganizationADP OF THE SNFsince 02/26/2024
SEQUOIA HEALTHCARE GROUP LLCOrganizationADP OF THE SNFsince 02/26/2024
WELLS FARGO BANK, NATIONAL ASSOCIATIONOrganizationADP OF THE SNFsince 02/26/2024
BRADSHAW, JEFFREYIndividualADP OF THE SNFsince 01/01/2023
BRADY, VERNIndividualADP OF THE SNFsince 02/26/2024
CASE, RYANIndividualADP OF THE SNFsince 02/26/2024
JURADO, FRANKIndividualADP OF THE SNFsince 02/26/2024

CMS files one row per role, so the 24 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
-16.1%
Operating marginrevenue minus expenses
$731K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 11%Other / private 30%

This home reported $731K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$487per resident / day
operating cost
$14,793per month
≈ monthly operating cost
$419per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056098. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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