Grove Healthcare And Rehabilitation Center And Reh
124 W Norvell Bryant Hwy, Hernando, FL 34442 · For profit - Limited Liability company · 120 certified beds · (352) 249-3100 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $167,954 in federal fines (most recent 2025-05-02)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.1% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.9% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 6.7% | 4.6% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.4% | 2.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 7.3% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.0% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.7% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 2.5% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.9% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.3% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 18.0% | 26.1% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 12.6% | 9.1% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.08 | 2.13 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.05 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 392 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 182 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.7%CMS range 44.5–53.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.9%CMS range 10.1–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 59.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 88.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.7%CMS range 3.7–8.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 108.4 residents a day — about 90% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.89 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.49 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.01 on weekdays — 11% thinner on weekends. RN hours go from 0.39 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
30 citations, most serious first. The 13 most serious are shown; the remaining 17 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-05-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents received treatment and care according to professional standards of practice when suffering a change in condition for 1 of 3 residents reviewed, Resident #1. On 4/9/2024 at 12:45 AM, Resident #1 had a blood sugar value of 72, Staff A, Licensed Practical Nurse (LPN), did not contact the provider and administered glucose gel without a physician's order. On 4/9/2025 at 1:49 AM, Resident #1 was less responsive. On 4/9/2025 at 3:00 AM, Resident #1 had a blood sugar value of 42. The on-call physician was called, and ordered to administer Glucagon intramuscularly, monitor, and send to the emergency room if no positive response to Glucagon received. On 4/9/2025 at 5:30 AM, Resident #1 had a blood sugar value of 50. The blood sugar value was rechecked with a blood sugar value of 50. Resident #1 was not responding to verbal or physical stimuli. The provider was not notified, Glucagon was not administered per physician's order when blood sugar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-02 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility administration failed to administer the facility in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practical, physical, mental, and psychosocial well-being of each resident by failing to implement policies and procedures related to change in condition for 1 of 3 residents reviewed, Resident #1. On [DATE] at 12:45 AM, Resident #1 had a blood sugar value of 72, Staff A, Licensed Practical Nurse (LPN), did not contact the provider and administered glucose gel without a physician's order. On [DATE] at 1:49 AM, Resident #1 was less responsive. On [DATE] at 3:00 AM, Resident #1 had a blood sugar value of 42. The on-call physician was called, and ordered to administer Glucagon intramuscularly, monitor, and send to the emergency room if no positive response to Glucagon received. On [DATE] at 5:30 AM, Resident #1 had a blood sugar value of 50. The blood sugar value was rechecked with a blood sugar value of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-02 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to utilize the Quality Assessment and Performance Improvement (QAPI) process to investigate, identify, develop, and implement an effective performance improvement plan (PIP) for failure to notify the physician of a resident change in condition and to follow physician's orders. On [DATE] at 12:45 AM, Resident #1 had a blood sugar value of 72, Staff A, Licensed Practical Nurse (LPN), did not contact the provider and administered glucose gel without a physician's order. On [DATE] at 1:49 AM, Resident #1 was less responsive. On [DATE] at 3:00 AM, Resident #1 had a blood sugar value of 42. The on-call physician was called, and ordered to administer Glucagon intramuscularly, monitor, and send to the emergency room if no positive response to Glucagon received. On [DATE] at 5:30 AM, Resident #1 had a blood sugar value of 50. The blood sugar value was rechecked with a blood sugar value of 50. Resident #1 was not responding to verbal or physical stimuli. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were accurate for 2 of 9 residents reviewed for nutrition (Residents #35 and #54).Findings include: 1) Review of Resident #35's Weights and Vitals Summary showed the resident weight was 157 lbs (pounds) on 11/3/2024, and 141.1 lbs on 5/1/2025, which is a 10.13% weight loss. Review of Resident #35's physician order dated 2/3/2025 read, Frozen Nutritional Treat two times a day for at risk for malnutrition/PCM [Protein Calorie Malnutrition]/weight loss. Review of Resident #35's quarterly MDS assessment dated [DATE] showed no weight loss documented under Section K0300- Weight Loss. During an interview on 6/18/2025 at 10:23 AM, the Registered Dietician stated. [Resident #35's name] has been on my radar past two months. She triggered for 10% weight loss over the past 6 months. During an interview on 6/18/2025 at 2:10 PM, the MDS Coordinator stated, [Resident #35's name] MDS Section K was coded incorrectly. I would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to coordinate assessments for the residents with newly evident or possible serious mental disorder for 1 of 3 residents reviewed for mood and behavior (Resident #80). Findings include: Review of Resident #80's Preadmission Screening and Resident Review (PASRR) dated 11/23/2022 showed no diagnosis or suspicion of serious mental illness or intellectual disability. Review of Resident #80's admission record showed the resident was admitted on [DATE] with the diagnoses including cognitive communication deficit (onset date of 1/14/2023), dementia with psychotic disturbance (onset date of 10/20/2023), delusional disorders (onset date of 1/17/2025), other specified persistent mood disorders (onset date of 1/17/2025), recurrent major depressive disorder (onset date of 10/11/2024), and generalized anxiety disorder (onset date of 11/17/2023). Review of Resident #80's physician order dated 2/21/2025 read, Olanzapine Oral Tablet 10 mg [milligrams] (Olanzapine), Give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to revise the comprehensive care plan after a significant change for 1 of 6 residents reviewed (Resident #96). Findings include: During an interview on 6/17/2025 at 4:00 PM, Resident #96 stated, I have not had dialysis for over 2 weeks. My access dressing has not been changed. It fell off and a nurse put this gauze over it. They are checking to see if my kidney function is better. During an interview on 6/17/2025 at 4:10 PM, Staff E, Licensed Practical Nurse (LPN), stated, [Resident #96's name] last day of dialysis was 5/29/2025. Kidney function is being evaluated. No dressing changes are performed by LPNs. Only RNs [Registered Nurses] can perform dressing changes for CVC [Central Venous Catheters]. When dialysis was started, there was an order that dialysis catheter dressing to be changed at dialysis center. There is no current order for dressing changes. Review of Resident #96's care plan read, [Resident #96's name] has potential for complications related to hemodialysis for treatment of ESRD [End Stage Renal Disease].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received health care services consistent with professional standards of practice for 1 of 1 resident with central venous catheter (Resident #96) and 1 of 3 residents reviewed for wound care (Resident #54). Findings include: 1) During an observation on 6/17/2025 at 4:00 PM, Resident #96 was sitting in her wheelchair watching TV. There was a clean gauze over dialysis central venous catheter access site. The dressing was not dated. During an interview on 6/17/2025 at 4:00 PM, Resident #96 stated, I have not had dialysis for over 2 weeks. My access dressing has not been changed. It fell off and a nurse put this gauze over it. They are checking to see if my kidney function is better. During an interview on 6/17/2025 at 4:10 PM, Staff E, Licensed Practical Nurse (LPN), stated, [Resident #96's name] last day of dialysis was 5/29/2025. Kidney function is being evaluated. No dressing changes are performed by LPNs. Only RNs [Registered Nurses] can perform dressing changes for CVC [Central Venous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents received appropriate respiratory care consistent with professional standards of practice for 2 of 6 residents reviewed for respiratory care (Residents #29 and #96).Findings include: 1) During an observation on 6/17/2025 at 10:05 AM, Resident #29 was receiving oxygen via a portable oxygen tank attached to her wheelchair at 2 liters per minute. An oxygen concentrator was to the right of the bed and did not have a bottle of water attached to provide humidity. During an interview on 6/17/2025 at 10:18 AM, Resident #29 stated, I feel I am not getting enough oxygen. Activated call light. I think my oxygen should be on 3 liters per minute. Review of Resident #29's physician order dated 5/2/2025 read, Oxygen at 2-4 liters/minute via nasal cannula with humidity to maintain O2 [oxygen] saturation above 90% PRN [as needed] every 1 hours as needed related to chronic obstructive pulmonary disease. During an observation on 6/17/2025 at 2:00 PM, Resident #29 was self-ambulating in hallway while in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that it was free of medication error of five percent or greater. The error rate was 5.88%.Findings include: During an observation on 6/18/2025 at 5:05 AM, Staff L, Licensed Practical Nurse (LPN), donned personal protective equipment and entered Resident #82's room. Staff L cleaned the needleless connector and flushed with normal saline, followed by a 5-milliliter heparin flush. Staff L cleaned the needleless connector and the tubing connector, connected the intravenous tubing and started the infusion. During an interview on 6/18/2025 at 6:04 AM, Staff L, LPN, stated, Normally I do a heparin flush before and after medication administration. Review of Resident #82's physician order dated 5/20/2025 read, Heparin Lock Flush Solution 10 unit/ml [milliliter] use 10 ml intravenously every shift for flush. During an interview on 6/18/2025 at 12:28 PM, the Director of Nursing (DON) stated, I would like nursing staff to follow physician orders, and the protocol would be based on the orders. I would follow the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-19 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accommodate resident food preferences for vegetarian residents for 1 of 9 residents reviewed for nutrition (Resident #11). Findings include: During an observation on 6/16/2025 at 12:16 PM, Resident #11 was eating in her room independently. The resident's meal ticket highlighted the words vegetarian meals add ranch dressing. Meal tray contained scalloped potatoes, cabbage, which contained small pieces of scattered bacon, corn bread, and a dessert (Photographic evidence obtained). During an interview on 6/16/2025 at 12:16 PM, Resident #11 stated, The cabbage has bacon, and I will not eat it because I do not eat bacon, since I am a vegetarian. The food options for a vegetarian are very poor. Review of Resident #11's physician order dated 8/23/2022 read, NAS (No Added Salt) diet, Regular texture, thin consistency, for diet VEG [vegetarian]. Review of Resident #11's Dietary Profile dated 3/7/2025 read, Current Diet Order: NAS, Regular, Vegetarian. Food Allergies/Intolerances: No known food allergies. Narrative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medical records were complete and accurate for 1 of 6 residents reviewed for medication management (Resident #108).Findings include: Review of Resident #108's physician order dated 5/9/2025 read, Humalog Kwikpen Subcutaneous Solution Pen-injector 100 unit/ml [milliliter] (Insulin Lispro), Inject as per sliding scale: if 0-150= 0 units if BS [Blood Sugar] less than 60 initiate hypoglycemic protocol and notify MD [Medical Doctor], 151-200= 2 units, 201-250= 4 units, 251-300= 6 units, 301-350= 8 units, 351-400= 10 units if BS greater than 400 give 12 units and notify MD, subcutaneously before meals and at bedtime related to type 2 diabetes mellitus with hyperglycemia. Review of Resident #108's Medication Administration Record (MAR) for administration of Humalog Kwikpen for June 2025 showed no entries documented for blood sugar and insulin coverage on 5/18/2025 at 6:30 AM. Review of Resident #108's MAR for administration of Humalog Kwikpen for June 2025 showed no entries documented for blood sugar and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff used appropriate personal protective equipment (PPE) while providing care to the residents who were on transmission-based precautions for 1 of 2 residents reviewed for contact precautions (Resident #82) and failed to ensure staff performed hand hygiene during meal distribution. Findings include: 1) During an observation on 6/17/2025 at 8:33 AM, Staff A, Certified Nurse Assistant (CNA), entered Resident # 82's room without donning personal protective equipment (PPE). Staff A exited the resident room with a breakfast tray and placed the tray in the food cart. There was a PPE supply and Transmission Based Precautions -Contact Isolation signage posted on Resident #82's room door. During an interview on 6/17/2025 at 8:34 AM, Staff A, CNA, stated, I should have worn gown and gloves. Review of the facility policy and procedure titled “Transmission Based Precautions” with the last review date of 12/19/2024 read, Contact Precautions: Contract precautions are intended to prevent transmission of infectious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure resident medical records were complete and accurate for 1 of 3 residents, Resident #1. Findings include: Review of Resident #1's admission record showed the resident was admitted on [DATE] with diagnoses to include type 2 diabetes mellitus. Review of Resident #1's physician order dated 3/12/2025 at 1:46 PM read, Perform Accuchek [testing of blood glucose] before meals and at bedtime related to Type 2 Diabetes Mellitus with foot ulcer. Review of Resident #1's physician order dated 4/8/2025 at 6:41 PM read, Glucagon Emergency Injection Kit 1 MG [milligram] [glucagon emergency injection], Inject 1 application subcutaneously as needed for Administer [Sic.] if BS [blood sugar] <60 [less than 60] recheck sugar Q2H [every 2 hours]. Review of Resident #1's progress note dated 4/9/2025 at 12:45 AM read, Received with low blood sugar rechecked with a 72 result . responsive with eyes and asked if he wants to go to ER [Emergency Room] and he shook head…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · Dcited before2024-06-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff used appropriate PPE (Personal Protective Equipment) while providing direct care for 1 of 5 residents on transmission-based precautions, Resident #2, to help prevent the possible spread of infection and communicable diseases (Photographic evidence obtained). Findings include: During an observation on 6/28/2024 at 9:28 AM, there was a sign on the door of Resident #2 and Resident #3's room that read, STOP: Contact Precautions: In addition to standard precautions . Everyone MUST: Perform hand hygiene with alcohol-based hand rub (ABHR) or soap and water before entering and exiting, wear gown before entering and remove upon exiting, wear gloves before entering and remove upon exiting. Staff A, Certified Nursing Assistant (CNA) lifted Resident #2's right arm and placed an automatic blood pressure cuff around the upper arm and placed a pulse oximeter device (device that measures the pulse and the oxygen level in the body) on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were stored and labeled in accordance with currently accepted professional principles in 3 out of 6 medication carts, and failed to ensure the medications were securely stored in 2 out of 6 halls. Findings include: During an observation of 100 Hall Medication Cart on 3/25/2024 at 9:35 AM with Staff C, License Practical Nurse (LPN), there were one unopened Humalog vial with sticker to refrigerate, one medication cup with a white creamy substance with no identifier, one opened bottle of Brimonidine Tart 0.2% ophthalmic drops with no opened or expiration date, and one opened bottle of Dorzolamide 2% ophthalmic drops with no opened or expiration date. During an interview on 3/25/2024 at 9:40 AM, Staff C, LPN, stated, The insulin will be used during lunch time today. Usually, if they are new residents, we will put the insulin in the medication cart to know that we have one. The white creamy substance is Diflucan to apply to the resident's knee. The eye drops…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure assessments accurately reflected the residents' status for 1 of 3 sampled residents, Resident #104. Findings include: Review of Resident #104's progress note dated 1/12/2024 showed the note read, Patient and daughter requesting that she [Resident #104] discharge home today. Will sign discharge order. Review of Resident #104's physician order dated 1/12/2024 showed the order read, Resident to discharge home 1/12/24; no home health or DME [Durable Medical Equipment] needed at this time per daughter and resident request; per daughter and resident, will follow up with PCP [Primary Care Physician]; Daughter will transport resident per request, no medications needed at this time. Review of Resident #104's Discharge summary dated [DATE] showed the resident was discharged to home. Review of Resident #104's Minimum Data Set (MDS) dated [DATE] showed the resident was discharged to a short-term general hospital. During an interview on 3/27/2024 at 7:51 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure care plan was implemented for placement of bilateral fall mats for 1 of 6 residents reviewed for implementation of care plans, Resident #74. Findings include: During an observation on 3/25/2024 at 10:35 AM, Resident #74 was lying in bed. There was one fall mat in place on the floor on the right side of the bed. There was no fall mat on the floor on the left side of the bed. During an observation on 3/26/2024 at 8:18 AM, Resident #74 was lying in bed. There was one fall mat on the floor on the right side of bed. There was no fall mat on the floor on the left side of the bed. During an observation on 3/26/2024 at 1:04 PM with Staff G, Registered Nurse (RN), Resident #74 was lying in bed. There was no fall mat on the floor on the left side of the bed. During an interview on 3/26/2024 at 1:06 PM, Staff G, RN, stated, [Resident #74's name] should have fall mats on both sides of the bed. He even has an order in the system. Not sure why he does not have one. During an interview on 3/27/2027 at 11:43AM with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' environments were free of accidents hazards for 1 of 6 residents reviewed for accidents, Resident #55. Findings include: Review of Resident #55's admission record revealed the resident was admitted on [DATE] with the diagnoses that included atherosclerotic heart disease of native coronary artery with unspecified angina pectoris, peripheral vascular disease, chronic diastolic congestive heart failure, nonrheumatic aortic valve stenosis and paroxysmal atrial fibrillation. Review of Resident #55's physician order dated 10/3/2023 read, Eliquis Oral Tablet 5 MG [milligrams] orally two times a day for new onset A-fib [atrial fibrillation], aortic stenosis, coronary artery disease. Review of Resident #55's medication administration record for March 2024 revealed the resident received Eliquis 5 milligrams two times a day from 3/1/2024 through 3/24/2024. Review of Resident #55's care plan initiated on 10/30/2023 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was properly labeled and dated or discarded in 2 of 3 nourishment rooms (Hall 500/600 and Hall 400). Findings include: On 3/25/2024 from 9:10 AM to 9:20 AM, a tour of the three nourishment rooms was conducted with the Certified Dietary Manager (CDM). During an observation on 3/25/2024 at 9:10 AM with the Certified Dietary Manager (CDM), the freezer in the 500/600 Hall nourishment room contained a food item in a brown paper bag with no date. During an interview on 3/25/2024 at 9:10 AM, the CDM stated, that [the food item and brown paper bags] shouldn't have been left in there. During an observation on 3/25/2024 at 9:15 AM, the freezer in the 400 Hall nourishment room contained five individual frozen pops [tube of frozen flavored water] with no label. The refrigerator of the nourishment room contained three individual tubes of yogurt with an expiration date of 2/24/2024 and one individual tube of yogurt with an expiration date of 3/24/2024. During an interview on 3/25/2024 at 9:17 AM, the CDM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage and refuse was properly contained in dumpsters. Findings include: During an observation on 3/25/2024 at 9:24 AM, two garbage and refuse dumpsters were observed with the Certified Dietary Manager (CDM). The right-side lid on the left dumpster was open. After the lid was closed, there were vertical gaps running from the top to the bottom of the right and left side lids of both dumpsters. During an interview on 3/25/2024 at 9:25 AM, the CDM stated, The dumpster lid should not have been left open. It should have been closed. There should not be gaps when the lids are closed. Animals can get in. Review of the facility policy and procedure titled, Disposal of Garbage and Refuse, last reviewed on 1/18/2024, showed the policy read, Policy: It will be the policy of this facility to properly dispose of garbage and refuse. Procedure . 5. Refuse containers and dumpsters kept outside the facility shall be designed and constructed to have lids, doors, or covers. Containers and dumpsters shall be kept covered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
3. Review of Resident #2's laboratory results for a urinalysis with reflex to urine culture read, blood 3+ [can be significant for proteinuria], and leukocyte esterase 3+ [may indicate a urinary tract infection]. The report showed normal range results for blood and leukocyte esterase as negative. During an interview on 3/27/2024 at 11:31 AM, the DON verified the lab urine culture results were received for Resident #2. She stated the results were reviewed by the charge nurses, and they have a protocol that they are to follow that includes contacting the physician and any order obtained are to be documented. During an interview on 3/27/2024 at 12:12 PM, Physician #1 stated, The patient has a chronic catheter and the patient was asymptomatic at the time of the notification. I did not recommend the patient to be treated with antibiotics due to the patient being asymptomatic. Review of Resident #2's medical record did not show any documentation of the communication with the physician of the lab results and there being no new orders. Review of the facility policy and procedure titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff followed transmission-based precautions for 1 3 residents on transmission-based precautions, Resident #458, failed to ensure staff performed hand hygiene during medication administration in 2 of 8 observations of medication administration, and failed to ensure staff wore gloves during insulin administration in 2 of 3 observations, to prevent the possible spread of infection and communicable diseases. Findings include: 1. During an observation on 3/27/2024 at 9:18 AM, with Staff C, Licensed Practical Nurse (LPN), Resident #458's room door was closed, with a sign on the door reading, Contact Precautions in addition to standards precautions . Everyone must: Perform hand hygiene with alcohol-based hand rub (ABHR) or soap and water before entering and exiting. Wear gown before entering and remove upon exiting. Wear gloves before entering and remove upon exiting. Upon entering the resident room, Staff H, Certified Nursing Assistant (CNA), was finishing providing resident care. Staff H was standing next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and services in accordance with professional standards of practice for peripherally inserted central catheters for 2 of 3 residents, Residents #308 and #312, sampled for central venous catheters. Findings include: On 11/15/2022 at 10:20 AM Resident #308 was observed sitting up at the bedside. The resident has a right upper arm midline catheter with a transparent dressing. Under the transparent dressing is a 2 x 2 gauze that has a large amount of blood on it obstructing the view of the insertion site of the midline. The dressing is dated 11/13/2022. The edges on all four sides of the dressing are pulling up and exposing the midline catheter. On 11/16/2022 at 10:25 AM Resident #308 was observed sitting up at the bedside. The resident has a right upper arm midline catheter with a transparent dressing. Under the transparent dressing there is a 2 x 2 gauze with a large amount of blood on it obstructing the view of the insertion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper infection control standards were maintained for hand hygiene during medication administration for 4 of 5 observations. Findings include: During a medication observation conducted on 11/15/2022 at 9:50 AM, Staff B, Licensed Practical Nurse (LPN) poured medications without performing hand hygiene for Resident #51. Staff B entered the room of Resident #51 without performing hand hygiene, administered the medications, left without performing hand hygiene and went back to the medication cart and began pouring medications for another resident. During an observation of medication administration conducted on 11/15/2022 at 9:58 AM, Staff B, LPN prepared medications for Resident #12 without performing hand hygiene, entered Resident #12's room without performing hand hygiene, and administered oral medications. Staff B, LPN donned gloves without performing hand hygiene, administered an inhaler, doffed gloves, left the room, returned to the medication cart and began preparing medications for another resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure dignity was provided and resident rights were protected for 2 of 4 residents, Residents #23 and #50, sampled for indwelling catheters. Findings include: Observation on 11/15/22 at 10:05 AM Resident #23 has an indwelling catheter drainage bag hanging from the bed frame. The indwelling catheter drainage bag is visible from the hallway. On the front of the indwelling catheter drainage bag there is an attached meter box that is full of clear yellow urine. (Photographic evidence obtained) Observation on 11/15/22 at 12:57 PM Resident #23 has an indwelling catheter drainage bag hanging from the bed frame. The indwelling catheter drainage bag is visible from the hallway. Urine can be observed draining into the bag. Observation on 11/16/22 at 8:33 AM Resident #50 has an indwelling catheter drainage bag hanging from the bed frame. The indwelling catheter drainage bag is visible from the hallway. Observation on 11/16/22 at 9:39 AM Resident #23 has an indwelling catheter drainage bag on the opposite side of bed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure fall precaution interventions as outlined in the care plan were implemented for 1 of 2 residents, Resident #52, sampled for accident prevention. Findings include: Review of Resident #52's progress note dated 10/08/2022 reads, Res [Resident] sitting on the floor. Found sitting in upright position parallel to the bed facing the hob [head of bed]. Review of Resident #52's progress note dated 10/20/2022 reads, Observed sitting on floor in room in front of closet area. Review of Resident #52's care plan, date initiated 10/14/2022, reads, Focus: At risk for falls and/or fall related injury related to generalized weakness, impaired balance and poor safety awareness. Interventions: Border mattress as ordered initiated 10/14/2022. On 11/17/2022 at 9:55 AM, Resident #52 was observed in her room lying in bed. A scoop or border mattress was not in place on Resident #52's bed. On 11/17/2022 at 10:20 AM, a second observation of Resident #52's room was completed with Staff C, Registered Nurse (RN). A scoop or border…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the admission record for Resident #311 documented the resident was admitted to the facility on [DATE] with the following diagnoses: Metabolic encephalopathy, Methicillin Resistant Staphylococcus Aureus infection, left lower leg cellulitis and right lower leg cellulitis, type 2 diabetes mellitus, chronic peripheral venous insufficiency, anemia, hyperlipidemia, atherosclerotic heart disease, primary osteoarthritis, essential (primary) hypertension, and peripheral vascular disease. Review of the Nursing admission assessment dated [DATE] documented left lower leg (front) venous stasis ulcers. Right lower leg front venous stasis ulcers. Coccyx open area to both buttock and coccyx. Small, picked scab to right arm. Review of the Wound Care consult dated 11/8/2022 documented recommendations read, Bilateral legs: cleanse with foam cleaner, apply sorbact [a wound dressing used for traumatic wounds, chronic wounds such as venous, arterial, diabetic foot and pressure ulcer wounds] to open wounds, cover with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents maintained acceptable parameters of nutritional status for 2 of 4 residents, Residents #104 and #23, reviewed for nutrition. Findings include: Review of the admission record documented Resident #104 was admitted to the facility on [DATE] and included the following diagnoses: multiple rib fractures left side, rhabdomyolysis, Non ST elevation myocardial infarction (a heart attack), repeated falls, protein calorie malnutrition, thoracic disc degeneration, pulmonary embolism (a blood clot in the lungs), pleural effusion (a buildup of fluid between the lungs and the chest), cognitive communication deficit, essential hypertension (high blood pressure), hyperlipidemia (high cholesterol), and unspecified dementia. Review of weights for resident #104 documented: 153.4 pounds on 10/12/2022, 154.2 pounds on 10/13/2022, 153.8 pounds on 10/14/2022, 152.2 pounds on 10/24/2022, 147 pounds on 11/2/2022 and 141 pounds on 11/7/2022. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure professional standards of practice were followed for oxygen administration for 2 of 3 residents, Residents #309 and #310, reviewed for respiratory care. Findings include: 1. On 11/15/2022 at 2:07 PM Resident #309 was observed resting in bed with the head of bed elevated. Oxygen is being administered at 4 liters via nasal cannula, there was no humidification bottle. On 11/16/22 at 10:06 AM Resident #309 was observed resting in bed, with the head of the bed elevated. Oxygen is being administered at 4 liters via nasal cannula, there was no humidification bottle. On 11/17/22 at 8:48 AM Resident #309 was observed with oxygen being administered at 4 liters via nasal cannula with no humidification. Review of the admission Record documented Resident #309 was admitted to the facility on [DATE] and included the following diagnosis: fracture of left femur, fracture of right clavicle (collar bone), fracture of the 4th thoracic vertebra…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the handrails in one residential hallway, Hall 300, of six residential hallways were maintained in good repair. Findings include: An observation of the handrails in Hall 300 on 11/16/2022 at 1:00 PM revealed the handrails were cracked and broken with exposed metal and sharp edges. (Photographic evidence obtained) During an interview on 11/16/2022 at 1:02 PM, the Administrator reported the facility had been aware of the cracked and broken handrails with exposed metal and sharp edges. He reported the facility had been unable to find replacement handrails and confirmed no other action had been taken to repair or secure the handrails.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$167,954 in federal fines across 1 penalty.
- $167,954 — penalty dated 2025-05-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GOLD FL TRUST II — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 2.7 | -0.7 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 35 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CITRUS HILLS NURSING AND REHAB HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/25/2022 |
| FL MASTER OPCO HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 95% | since 07/27/2022 |
| PEDERSEN, MATTHEW | Individual | W-2 MANAGING EMPLOYEE | — | since 07/27/2022 |
| SCHEINER, MOSHE | Individual | CORPORATE OFFICER | — | since 07/27/2022 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106036. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.