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Village Place Healthcare And Rehabilitation Center

2370 Harbor Blvd, Port Charlotte, FL 33952 · For profit - Limited Liability company · 104 certified beds · (941) 624-5966 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Jun 2025Resident-funds citation (F0565)4 immediate-jeopardy citations$291,005 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2025
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $291,005 in federal fines (most recent 2025-06-11)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2400 Harbor Blvd Ste 20 · (941) 255-0405 · Call to confirm hours
Pharmacy
21340 Gertrude Ave · (941) 625-7800 · Call to confirm hours
Grocery
21360 Gertrude Ave · (941) 625-5523 · Call to confirm hours
Park
McGuire Park, 21125 McGuire Ave · (941) 681-3742 · Typically dawn to dusk
Place of worship
2280 Aaron St · (941) 255-5613

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.7%8.7%15.4%better
Long-stay residents who lose too much weight3.0%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.3%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.7%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms12.1%4.6%6.5%worse
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%2.5%3.3%better
Long-stay residents whose ability to walk worsened6.1%9.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication3.3%14.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%99.2%95.3%typical
Long-stay residents with pressure ulcers2.8%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control3.6%10.5%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.0%8.6%17.1%better
Short-stay residents who newly got an antipsychotic medication2.1%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine92.7%94.7%79.4%better
Short-stay residents rehospitalized after admission23.0%26.1%22.6%typical
Short-stay residents with an outpatient ER visit10.7%9.1%12.0%better
Long-stay hospitalizations per 1,000 resident days1.152.131.67better
Long-stay outpatient ER visits per 1,000 resident days1.671.151.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 76 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.2%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
51.6%U.S. median 56.6%
Met the expected recovery
0.50U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 51.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 215 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.2%CMS range 46.2–68.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.0–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.8%CMS range 7.2–16.27.1%Oct 2023–Sep 2024worse than U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
1.09
LPN hours/ resident / day
2.51
Aide hours/ resident / day
4.19
Total nurse hours/ resident / day
0.35
RN hoursweekends
38.7%
Total nursing turnover
65.0%
RN turnover

How full it usually is: this home is certified for 104 beds and averages 98.4 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.68 hrs/resident/day on weekends vs 4.39 on weekdays — 16% thinner on weekends. RN hours go from 0.69 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2024-06-20)
7
at the previous standard inspection (2022-06-16)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 14 most serious are shown; the remaining 13 are one tap away and print in full.

  • Immediate jeopardy · J2025-06-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility's policies and procedures, and staff interviews, the facility failed to protect residents' rights to be free from neglect by failing to follow established processes to document and report a resident's fall to ensure timely and appropriate post-fall evaluation for 1 (Resident #900) of 3 residents reviewed. Resident #900 had severe cognitive impairment and required substantial to maximal assistance with activities of daily living, including transfers. On 4/17/25 at 7:30 p.m., Resident #900 was found on the floor in his room. The licensed nurse on duty failed to document the fall, failed to evaluate the resident for injuries such as fractures, and failed to notify the Director of Nursing or physician of the fall. On 4/18/25 the Physical Therapist documented Resident #900 verbalized right knee pain with all mobility and pain to the right groin/hip area but neglected to communicate the change in condition to the nursing department for appropriate follow-up. On 4/18/25 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility's policy and procedure, and staff interviews the facility failed to protect 1 (Resident #900) of 3 residents reviewed from avoidable falls and fall related serious injuries by failing to ensure an effective system was in place to consistently document, report and follow up on residents' falls. Resident #900 was admitted to the facility on [DATE] with a history of falls resulting in hospitalization. Resident #900's cognition was severely impaired. On 4/17/25 at 7:30 p.m., Resident #900 was found on the floor in his room. The facility failed to evaluate Resident #900 after the fall, failed to document the fall in the clinical record, and failed to notify the physician and Director of Nursing for post-fall assessment. There was no evidence of a fall investigation. No root cause analysis was done and no corrective actions were implemented to prevent further incidents of falls. The facility failure to document incidents and ensure appropriate post-fall assessment and care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-06-11 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility's policy and procedures and staff interviews the facility failed ensure nursing staff had the appropriate skills set, competencies and oversight to provide safe nursing care and meet the needs of 1(Resident #900) of 3 residents reviewed for falls. Resident #900 was admitted to the facility on [DATE] after a fall resulting in hospitalization. Resident #900's cognitive skills for daily decision making were severely impaired. The resident was rarely understood. On 4/17/25 Resident #900 was found on the floor in his room. The nursing staff failed to document the fall, failed to notify the physician and failed to report the fall to the next shift and therapy department to ensure appropriate follow up assessment and interventions to prevent further falls. The nursing staff failed to document accurately in the clinical record and failed to ensure that physician ordered diagnostic X-rays were obtained. The failure to ensure nursing staff were competent and had the necessary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-06-11 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and review of facility policy and procedure the facility administration failed to utilize its resources effectively to prevent the neglect of 1 (Resident #900) of 3 sampled residents and maintain oversight to ensure nursing staff competency to deliver safe nursing care and related services. Resident #900 was admitted to the facility on [DATE]. Resident #900's cognition was severely impaired. Resident #900 was dependent on staff for activities of daily living. On 4/17/25 Resident #900 was found on the floor in his room. The fall was not documented in the clinical record. There was no post fall assessment or physician notification. The facility administration was not aware of the resident's fall and did not identify the nursing staff's failure to document the fall, the failure to notify the physician and the failure to assess the resident after the fall. The facility administration processes did not include monitoring systems to ensure all residents incidents are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-11 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of facility's policy and procedure, resident and staff interviews, the facility failed to implement processes to prevent the misappropriation of residents' medications for 4 (Residents #8, #1, #10, and #22) of 4 residents reviewed. The findings included: Review of the facility's policy titled, Abuse Prevention Program revised December 2016 revealed, Our residents have the right to be free from . misappropriation of resident property . Review of the facility's policy titled, Controlled Substances revised December 2012 revealed, Nursing staff must count controlled medications at the end of each shift. The nurse coming on duty and the nurse going off duty must make the count together. They must document and report any discrepancies to the Director of Nursing Services. On 6/5/25 at 3:23 p.m., an interview was held with the Director of Nursing (DON) to discuss processes in place to prevent neglect and misappropriation of residents' properties. The DON said on 5/10/25 controlled medications pertaining to Resident #8 went missing from the medication cart. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-20 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility's policy and procedure, staff and residents interviews, the facility failed to ensure grievances filed by residents were promptly reviewed and investigated to keep the residents apprised of progress toward a resolution for 5 Residents (#36, #37, #41, #422, and #272) of 5 residents reviewed for grievances. The findings included: Review of the undated facility's Grievance Policy and Procedure revealed the Social Worker has been given the authority of the Grievance Officer. The Grievance Officer is responsible for overseeing the grievance process, receiving and tracking grievances through to their conclusion; leading necessary investigation by the facility; maintaining confidentiality of all information associated with grievances, issuing written grievance decisions to the Resident and coordinating with state and federal agencies as necessary considering specific allegations. Ensuring that all written grievance decisions include the date the grievance was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. On 6/17/24 at 11:41 a.m., in an interview with Resident #21 and Resident #21's granddaughter, they said since Resident #21's admission to the facility on 5/05/24 the facility staff did not give Resident #21 her scheduled showers as asked. Resident #21's granddaughter said due to her grandmother being incontinent of urine, the family had requested for Resident #21 receive a shower at least 2 times a week but the requested showers were not being completed as requested by Resident #21 and/or the family. On 6/19/24 at 1:37 p.m., in an interview with Staff H, a Certified Nursing Assistant (CNA), she said she had taken care of Resident #21 multiple times since Resident #21's admission to the facility. She said Resident #21's shower days were on Wednesday and Saturday. She said if a resident refused their shower or bed bath, they were required to ask them again if they could give them their shower/bed bath, if the resident still refused their shower, they were required to tell the resident's nurse and document the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policy and procedure, record review and staff and resident interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 3 (Resident #6, #47, and #423) of 6 residents reviewed with physician ordered treatments and positioning devices. The findings included: The facility policy Medication and Treatment Orders (revised 7/16) documented Orders for medications and treatments will be consistent with principles of safe and effective order writing. 1. Review of the clinical record revealed Resident #6 had an admission date of 4/16/24 with diagnoses including hemiplegia and hemiparesis affecting the left side, iron deficiency anemia and muscle weakness. The admission Minimum Data Set (MDS) (standardized assessment tool that measures health status in nursing home residents) with an assessment reference date of 4/16/24 documented Resident #6 required moderate assistance with dressing and bathing. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy review, the facility failed to ensure a multi-resident use glucometer (device to check blood sugar levels), was properly disinfected, and/or standard precautions were followed during medication pass for 2 (Resident #9, and #56) of 5 residents reviewed for infection control. The findings included: Review of the facility policy titled Hand washing/Hand Hygiene revised August 2015, showed This facility considers hand hygiene the primary means to prevent the spread of infections. 2. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors. 7. Use an alcohol-based hand rub (ABHR) . or alternatively, soap and water for the following situations: g. Before handling clean or soiled dressings, gauze pads, etc.; k. After handling used dressings, contaminated equipment, etc.; m. After removing gloves; . 1. Perform hand hygiene before applying non-sterile gloves. Review of the facility policy titled Cleaning and Disinfection of Glucometer Machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interview, the facility failed to provide evidence a care plan conference was conducted with the resident and/or resident representative after completion of the comprehensive admission Minimum Data Set (MDS) assessment for 2 (Resident #13 and #54) of 4 residents reviewed. This did not allow the resident and/ or representative to participate in decision making related to the plan of care. The findings included: Review of the Care Planning - Interdisciplinary Team (IDT) policy with a revised date of September 2013 stated the facility is responsible for the development of an individualized comprehensive plan for each resident. The policy interpretation and implementation stated, 1. A comprehensive care plan for each resident is developed within seven (7) days of completion of the resident assessment (MDS) [Minimum Data Set] [sic] .3. The resident, the resident's family and/or the resident's legal representative/guardian or surrogate are encouraged to participate in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, review of facility's policies and procedures, and resident and staff interviews, the facility failed to prevent the development or worsening of pressure ulcers for 2 (Residents #40 and #47) of 3 residents reviewed for pressure injuries. The findings included: The facility policy titled Repositioning revised May 2013, showed the purpose of this procedure is to provide guidelines for the evaluation of resident repositioning needs, to aid in the development of an individualized care plan for repositioning, to promote comfort for all bed or chair-bound residents and to prevent skin breakdown, promote circulation and provide pressure relief for residents. General Guidelines 1. Repositioning is a common, effective intervention for preventing skin breakdown, promoting circulation, and providing pressure relief . 3. Repositioning is critical for a resident who is immobile or dependent upon staff for repositioning . 5. Positioning the resident on an existing pressure ulcer should be avoided since it puts additional pressure on tissue that is already…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide care and services to prevent a decline in range of motion for 3 (Residents #14, #15, and #40) of 3 sampled residents reviewed with limited range of motion. The findings included: Review of the facility's policy titled Resident Mobility and Range of Motion with a revision date of July 2017 showed, . 2. Residents with limited range of motion will receive treatment and services to increase and / or prevent a further decrease in range of motion (ROM). 3. Residents with limited mobility will receive appropriate services, equipment and assistance to maintain or improve mobility. 1. Review of the clinical record for Resident #14 revealed an admission date of 2/24/2024 with diagnoses of hemiplegia (one sided paralysis) and hemiparesis (one sided weakness) following a cerebral infarction (stroke) that affected the right side. The Quarterly Minimum Data Set (MDS) assessment with a target date of 4/23/2024 noted Resident #14's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, staff and family interview the facility failed to promote the rights to retain and use their personal possessions for 1 (Resident #422) of 2 residents reviewed. The findings included: 1. Review of the facility policy titled, Investigating Incidents of Theft and/or Misappropriation of Resident Property revised April 2017 specified: 3. Our facility will exercise reasonable care to protect the resident from property loss or theft, including: a. Implementing policies that strictly prohibit, and pursue to the full extent of the law, staff or employee theft or misappropriation of resident property. b. Providing measures to safeguard resident valuables from easy public access. c. Inventorying resident belongings upon admission. Review of the admission Record revealed Resident #422 was admitted on [DATE]. Diagnoses included: Dementia, cystitis, hypertension, hyperlipidemia, diabetes, obstructive sleep apnea and depression. The admission Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, staff and family interviews, the facility failed to notify the resident's representative of changes in condition for 1 (Resident #422) of 2 resident reviewed for change in condition. The findings included: Review of the facility policy titled, Change in a Resident's Condition or Status Revised May 2017 specified: Our facility shall promptly notify the resident, his/her Attending Physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.). 1. The nurse will notify the resident's Attending Physician or physician on call when there has been a(an): . c. adverse reaction to a medication . e. need to alter the resident's medication . i. specific instruction to notify the Physician of changes in resident conditions. 4. a nurse will notify the resident's representative when: . b. There is a significant change in the resident physical, mental, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · E2022-06-16 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident council interviews, record review and staff interview, the facility failed to act promptly upon grievances expressed during resident council meetings. This has the potential to affect quality of life for residents at the facility. The findings are: Review of facility Administrator's Standards of Practice, Resident council section (n.d.) states A grievance/concern form will be utilized to track issues and their resolution. The facility department related to any issues will be responsible to address the item of concern. It further states Minutes will be recorded and maintained by the designated staff member to include . issues discussed, recommendations from the council to the Administrator, and follow-up on prior issues. On 6/14/22 at 07:45 a.m., Review of the Resident Council minutes for the past consecutive 12 months indicated the council had voiced no complaints in the areas of administration, nursing, dietary, social service, maintenance, housekeeping, laundry, therapy, activities, and transportation. The minutes were reviewed for the months of: May 27, 2021…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-16 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policy, staff and residents' interview, the facility failed to ensure the residents are aware the results of the most recent inspection of the facility conducted by a federal or state agency are available to read, and where results are located. The resident census was 100. The findings included: On 6/14/2022 at 2:00 p.m. requested the Resident Council policy. Review of facility Administrator's Standards of Practice, Resident council section (n.d.) (Resident Council policy) did not contain a statement about resident rights to review the most recent facility inspection report, nor the location of the document. On 6/14/22 at 11:00 a.m. the Resident Council Meeting was held with 5 residents (Resident's # 63, # 44, # 71, 62 and # 56) who attend the monthly meeting regularly. The Activity Director was also in attendance. When asked question # 20 of the Resident Council questionnaire, which reads Without having to ask, are the results of the state inspections available to read?, All 5 residents said no. The Resident Council President and [NAME] President said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-16 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review, staff and family interview, the facility failed to respond to resolve a grievance for 1 (Resident #20) of 2 residents reviewed for lost items. The findings included: Review of policy Lost and Found Version 1.1 (H5MAPL0473) revised January 2008 indicates resident or family complaints of missing items must be reported to Social Services. On 6/13/22 at 11:49 a.m. during a visit, daughter and Power of Attorney (POA) said Resident # 20 lost his cellular telephone. Facility had packed and stored in their storage room during one of her dad's recent hospitalization last month. Resident #20's daughter said she told a nurse last month, but facility has not acknowledged the loss thus far. On 6/14/22 at 10:09 a.m., a review of facility grievance was conducted and show no complaint listed for Resident #20's loss of items. On 6/15/22 at 11:21 a.m., Licensed Practical Nurse (LPN) Staff # B said Resident #20's daughter told me he had lost a cellular. Staff # B said she did not fill out a grievance and could not remember if she told the Social Services. On 6/15/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-16 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff interview, the facility failed to develop a comprehensive plan of care to address critical medication usage for 2 (Residents #19 and #90) of 5 residents reviewed. The findings included: On 6/14/22, record review revealed Resident # 19 was admitted on [DATE] with a diagnosis of acute embolism (blood clot that breaks off and travels) and thrombosis (blood clot) and atrial fibrillation (irregular, often rapid, heart rate). On 6/14/22 at 4:01 p.m. further review of the record for Resident # 19 revealed a physician's order for Apixaban (anticoagulant or blood thinner) tablet 2.5 milligrams (mg) for pulmonary embolism (clot in an artery to the lung). There was no evidence of a care plan addressing the use of an anticoagulant medication and the risks of bleeding and interventions and guidance for staff to use in the event of complications. On 6/14/22, record review revealed Resident # 90 was admitted on 8//27/21 with a diagnosis of hallucinations, psychosis, major depression, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-16 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop and implement individualized one-to-one activity for two residents (Resident #7 and #12) of 5 residents surveyed. The lack of activities has a potential to cause mental and physical decline due to a lack of physical activity and mental stimulation. The findings include: 1. On 6/13/22 at 10:00 a.m. Observed Resident #7 lying in bed, contractures both upper extremities. The television was turned on and watching the news channel. Resident #7 said someone visits twice a week but not sure what they do. Resident #7 said she watches mostly watches television. Resident #7 said she used to read books about history, and she liked to listen to classical music, and she likes to keep up with current events. Resident #7's Brief Interview for Mental Status (BIMS) was noted to be 15 which showed the resident was interviewable and able to make her needs known. Resident #7's Activity assessment completed last year 2021. Activities as necessary. No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and policy review, the facility failed to ensure medications were not left unsecured and unattended at bedside for 1 Resident (Resident #19) of 20 Residents reviewed. The findings included: Review of facility storage of medication 1.3 (H5MAPL0851) policy revised November 2020 reads: Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light, and humidity controls. Only persons authorized to prepare and administer medications have to have access to locked medications. On 6/13/22 at 09:19 a.m. observed Resident # 19 with medication bottes (Milk of Magnesia (MOM) and Calcium carbonate antacid TUMS) at bedside. Resident #19 said he has had those bottles for the past 2 to 3 weeks now. Photographic evidence obtained On 6/13/22 at 2:13 p.m. Review of Resident # 19 medical record revealed no assessment was done by the facility for self-administration. Clinical review also revealed no care plan for self-administration of medication was initiated. Resident #19 has an order for MOM but not for Calcium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-16 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interview, the facility failed to provide Restorative Services as ordered by Physician for 2 (Residents #12 and #68) of 3 Residents reviewed for Restorative Services. This has the potential to increase ADL functions and contractures in non-active Residents. The findings included: Review of clinical record for Resident #12 revealed restorative orders for Passive ROM - Assist with moving arms for ROM exercises 1 set of 10 repetitions. This is reflected on his [NAME] under Restorative and Maintenance. On 6/13/22 at 9:37 a.m., Resident #12 was observed lying in bed sleeping. At 1:13 p.m., being assisted with lunch by Certified Nursing Assistant (CNA). At 2:45 p.m., Medication Cart was being checked which was located across from his room, no one noted going into his room. On 6/14/22 at 9:07 a.m., Resident #12 was observed lying in bed awake, non-verbal, lights were off. At 12:30 p.m., Resident #12 was lying in bed awake TV on, and light was off. At 1:35 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-01-07 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to notify the state's Long-Term Care Ombudsman Council (LTCOC) of facility-initiated transfers and discharges since October 2020. The local Ombudsman office was not notified of 3 (Residents #20, #36 and #70) of 3 sampled facility-initiated transfer/discharged of a total of 17 facility initiated transfers to the hospital from [DATE] through 1/6/21. The failure to send notices of facility-initiated transfers and discharges to the LTCOC potentially prevents inappropriately discharged resident's access to an advocate to inform them of their options and rights. The findings included: On 1/4/21 at 10:00 a.m., in an interview, the local LTCOC's office stated they had not received the required documentation from the facility related to all facility-initiated transfers and discharges as required. They stated they had not received any notices since October 2019. On 1/6/21, a review of the facility's discharge log from 9/1/20 through 1/6/21 revealed a total of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-01-07 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview and record review, the facility failed to honor personal choices for 1 (Resident #73) of 3 residents reviewed for personal choices. The facility's failure to promote and facilitate the resident choices could cause psychosocial and mental harm to the resident. The findings included: On 1/4/21 at 12:27 p.m., in an interview Resident #73 said because she needed a Hoyer lift for transfers and needed assistance in taking a shower, she had not received a shower in several weeks. She said the staff will give her a bed bath 2 times a week but she would prefer a shower so she could get her hair washed. She said she had asked the nursing staff multiple times, but they would only give her a bed bath. She didn't know why she couldn't get a shower so she could get her hair washed. On 1/6/21 a review of Resident #73's medical record revealed she was admitted to the facility on [DATE]. Resident #73's plan of care for activity of daily living (ADL) created on 11/6/19 and last revised on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-01-07 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews and record review the facility failed to ensure 2 (Residents #9 and #65) of 3 residents reviewed for vision impairment received proper treatment and assistive devices to maintain their vision at optimal condition. The findings included: 1. On 1/4/21 at 2:13 p.m., in an interview Resident #65 said the eye doctor (ophthalmologist) told her the reason she was losing her vision, and everything was getting blurry was because she needed cataract surgery. She said he told her in August 2020 because her vision was blurry to tell the nurse when she was ready for the cataract surgery and the facility would arrange for her to have the surgery to correct her vision. She said she had told the head nurse and other people several times she was ready for the cataract surgery, but no one had gotten back to her. She said her vision was very blurry and she was unable to read or watch TV as she would like. On 1/6/21 a review of Resident #65's medical record, noted she was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-01-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff and resident interview, the facility failed to demonstrate effective coordination and follow physician orders and care plan interventions for the application of knee braces for 1 (Resident #7) of 2 residents reviewed with contractures (a tightening of muscles, tendons and ligaments that prevent joint movement). This had the potential to cause pain and worsening of the contracture. The findings included: On 1/4/21 at 12:11 p.m., during an initial observation and interview, Resident #7 was in her bed with her knees flexed and drawn up toward her abdomen. The resident had her left hand in a closed, tight fist. She said she was not able to open the hand. Resident # 7 did not have a splint or positioning device for her left hand. Resident #7 said she was not able to extend or bend her legs at the knee. The resident said she did not have any splints for her knees. On 1/4/21 a review of Resident #7's clinical record showed a care plan identifying Resident #7 had self-care deficit related to limited mobility and limited range of motion (ROM).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-01-07 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of policy, menu and physician's orders, observation and interview the facility failed to provide the physician ordered diet for 2 (Residents #44 and #388) of 3 sampled residents with prescribed renal diets. The failure to follow the prescribed physician's diet order could negatively affect the residents' nutritional status. The findings included: Review of the contracted food service company's Policy on Therapeutic Diets, dated October 2019, noted Statement: It is the Center policy to insure that all residents have a diet order, including regular, therapeutic, and textured modified, prescribed by the attending physician, physician extender, or credentialed practitioner in accordance with applicable regulatory guidelines. 'Therapeutic diet' is defined as a diet ordered by a physician or delegated registered or licensed dietitian as part of the treatment for a disease or clinical condition, to eliminate or decrease specific nutrients in the diet (e.g. sodium) or to increase specific nutrients in the diet (e.g. potassium) or to provide food that a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-01-07 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to provide evidence of a functioning antibiotic stewardship program to monitor the use of antibiotics. The findings included: The facility Policy number 21.11.001 titled Standards and guidelines: Antibiotic Stewardship with an issued date of 11/1/17, documented Antibiotic usage and outcome data will be collected, monitored and tracked. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility - wide antibiotic stewardship. On 1/5/21 at 4:00 p.m., in an interview the designated Registered Nurse Infection Preventionist (RN IP) said the facility reviewed antibiotic use with the Interdisciplinary Team (a group of health care professionals with various areas of expertise) and if there was a problem, the facility contacted the physician. The RN IP said she met every morning with team members, and they reviewed antibiotics and infections in the facility and if there was a problem, they contacted the physician. On 1/5/21 at 4:21 p.m., in a telephone interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$291,005 in federal fines across 1 penalty.

  • $291,005 — penalty dated 2025-06-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GOLD FL TRUST II — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.4-1.4 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 52.7+0.3 vs chain
Quality measures 5 of 54.7+0.3 vs chain
The other 35 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Alhambra Healthcare & Rehabilitation CenterSaint Petersburg, FL 1 of 5Lady Lake Specialty Care Center and RehabLady Lake, FL 2 of 5Cypress Care CenterWildwood, FL 2 of 5Lehigh Acres Healthcare & Rehab CenterLehigh Acres, FL 2 of 5North Beach Healthcare And Rehabilitation CenterNorth Miami Beach, FL 2 of 5Park Meadows Healthcare & Rehabilitation CenterGainesville, FL 2 of 5Rockledge Healthcare & Rehabilitation CenterRockledge, FL 2 of 5Sunset Lake Healthcare And Rehabilitation CenterVenice, FL 2 of 5Villages Healthcare And Rehabilitation Center, TheLady Lake, FL 3 of 5Apollo Healthcare & Rehabilitation CenterSaint Petersburg, FL 3 of 5Club Healthcare And Rehabilitation Center At The VThe Villages, FL 3 of 5Greenbriar Healthcare Rehabilitation And Nursing CBradenton, FL 3 of 5Grove Healthcare And Rehabilitation Center And RehHernando, FL 3 of 5Lexington Healthcare And Rehabilitation CenterSaint Petersburg, FL 3 of 5Shore Acres Care Center And RehabSaint Petersburg, FL 3 of 5South Campus Care Center And RehabLeesburg, FL 3 of 5The Club At Lake GibsonLakeland, FL 3 of 5Viera Healthcare And Rehabilitation CenterViera, FL 4 of 5Advanced Care CenterClearwater, FL 4 of 5Lakes Of Clermont Health And Rehabilitation CenterClermont, FL 4 of 5North Healthcare And Rehabilitation CenterSaint Petersburg, FL 4 of 5North Lake Care Center And RehabLake Park, FL 4 of 5Ridgecrest Healthcare And Rehabilitation CenterDeland, FL 4 of 5The Lodge Healthcare And Rehabilitation CenterOcala, FL 4 of 5Wilton Manors Healthcare & Rehabilitation CenterWilton Manors, FL 5 of 5Carlton Shores Healthcare And Rehabilitation CenteDaytona Beach, FL 5 of 5Gardens Healthcare & Rehabilitation CenterDaytona Beach, FL 5 of 5Isle Healthcare & Rehabilitation CenterOrange Park, FL 5 of 5Kendall Lakes Healthcare And Rehab CenterMiami, FL 5 of 5Plaza Health And RehabGainesville, FL 5 of 5Ponce Therapy Care Center And Rehab, TheSaint Augustine, FL 5 of 5Terrace Healthcare & Rehabilitation CenterGainesville, FL 5 of 5Unity Healthcare And Rehabilitation CenterMiami, FL 5 of 5Villa Healthcare & Rehabilitation CenterDeland, FL 5 of 5Woodland Grove Healthcare & Rehabilitation CenterJacksonville, FL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VILLAGE SNF HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/23/2022
FL MASTER OPCO HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 07/27/2022
SHEPARD, MELISSAIndividualW-2 MANAGING EMPLOYEEsince 07/27/2022
SHELBY, JACKIndividualCORPORATE OFFICERsince 07/27/2022

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in FL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.

Typical monthly cost in Florida
$10,342/mo
Nursing home (semi-private)
$12,167/mo
Nursing home (private)
$5,610/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106072. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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