Lehigh Acres Healthcare & Rehab Center
1550 Lee Boulevard, Lehigh Acres, FL 33936 · For profit - Limited Liability company · 128 certified beds · (239) 369-2194 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $149,609 in federal fines (most recent 2025-08-25)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.3% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 11.8% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 4.7% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.2% | 2.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 1.7% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 1.1% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 3.3% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.4% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.5% | 1.5% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.4% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.5% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.55 | 2.13 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.44 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 199 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 168 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.47 therapist hours per resident per day in 2026Q1 — more than 78% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.0%CMS range 54.5–69.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.9–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 99.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.4–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.03 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 128 beds and averages 122.0 residents a day — about 95% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.30 on weekdays — 18% thinner on weekends. RN hours go from 0.76 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 16 most serious are shown; the remaining 13 are one tap away and print in full.
- Immediate jeopardy · Kcited before2025-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, residents and staff interviews, the facility failed to implement ongoing training, competencies and supervision of staff to ensure the safe use of manual and mechanical lifts to prevent avoidable accidents for 1 (Resident #48) of 29 residents care planned for manual or mechanical lift transfer. Resident #48's diagnoses included obesity, history of multiple strokes and functional limitation in range of motion of upper and lower extremities on one side. On 5/2/25 the nurse on duty documented the resident was crying and in a lot of pain. Her ankle was swollen with purple bruising. Resident #48 reported she sustained the injury to her foot the previous night when the lift was used wrong. Resident #48 was diagnosed with a fracture of the left heel bone. The facility had no documentation staff using manual and mechanical lifts to transfer Residents were trained and competent to safely use the lifts. This lack of knowledge and ability placed all 29 residents care planned for manual and mechanical lift transfers at a likelihood of serious harm, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-06-21 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, residents and staff interviews, the facility failed to ensure nursing staff had the appropriate training and competencies to prevent avoidable accidents during residents' transfer with manual and/or mechanical lifts for 1 (Resident #48) of 29 residents care planned for transfers with manual or mechanical lifts. Resident #48 diagnoses included a history of multiple strokes, obesity and unilateral functional limitation in range of motion of upper and lower extremities. Resident #48 was care planned for the use of a (brand name) manual sit-to-stand lift for transfers. On 5/2/25 the nurse on duty documented the resident was crying and in a lot of pain. Her ankle was swollen with purple bruising. Resident #48 reported she sustained the injury to her foot the previous night when the lift was used wrong. On 5/3/25, Resident #48 was diagnosed with a fracture of the left heel bone. Resident #48 suffered serious injury from the improper use of the manual sit-to-stand lift. The facility had no documentation staff using manual and mechanical lifts to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2025-06-21 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, residents and staff interviews, the facility's Administration failed to utilize its resources effectively to maintain oversight and ensure staff were trained and competent in the safe use of manual and mechanical lifts to transfer residents and appropriately respond to residents' incidents for 1 (Resident #48) of 29 residents care planned for manual or mechanical lifts for transfers. Resident #48 diagnoses included a history of multiple strokes, obesity and unilateral functional limitation in range of motion of upper and lower extremities. Resident #48 was care planned for the use of a manual sit-to-stand lift for transfers. On 5/2/25 the nurse on duty documented the resident was crying and in a lot of pain. Her ankle was swollen with purple bruising. Resident #48 reported she sustained the injury to her foot the previous night when the lift was used wrong. On 5/3/25, Resident #48 was diagnosed with a fracture of the left heel bone. Resident #48 suffered serious injury from the improper use of the manual sit-to-stand lift. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-08-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility policies and procedures, resident representative and staff interviews, the facility failed to protect the residents' right to be free from neglect. The facility failed to re-evaluate the risk for elopement and implement adequate supervision to prevent unsafe wandering and elopement for 1 (Resident #1) of 3 sampled residents reviewed with severe cognitive impairment, confusion, and decreased safety awareness. Resident #1 was a vulnerable adult admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, cognitive communication deficit, and generalized muscle weakness. On 8/16/24, documentation in the nursing progress notes indicated Resident #1 was confused, wandering and said he wanted to go down the street to his house. The facility neglected to re-evaluate the risk for elopement and adequately supervise Resident #1. On 8/16/24 at approximately 7:30 p.m., Resident #1 was sitting in the front lobby with a bag of clothes on his shoulder. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-08-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of facility's policies and procedures, resident representative and staff interviews the facility failed to recognize risk factors for elopement and adequately supervise 1 (Resident #1) of 3 sampled residents with severe cognitive impairment, confusion, wandering behavior and poor safety awareness who expressed desire to leave the facility. On 8/16/24 at approximately 7:30 p.m., Resident #1 who was confused, wandered, and voiced desire to leave the facility sat in the front lobby with a bag of clothes. The receptionist unlocked the door to the front lobby and allowed the resident to leave the facility without verifying his identity. The facility staff were not aware of the resident's exit until 8/16/24 at approximately 8:45 p.m. Resident #1 walked approximately 75 feet to a busy six lane road, got on a bus to Fort [NAME] located approximately 16 miles from the facility. Resident #1 was at a bar, complained of chest pain and was transported to a local emergency room via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, review of facility's policy and procedure, staff and resident interview the facility failed to follow safety precautions during transportation to doctor's appointments to prevent avoidable accident and injury to 1 (Resident #900) of 2 residents reviewed. The findings included:Review of the facility's policy and procedure for Securing Residents in Wheelchairs for Van Transport (no effective date) revealed, It is the policy of this facility to ensure the safe and secure transport of all residents traveling in wheelchairs. All residents must be properly secured suing approved wheelchair tie-downs in compliance with Americans with Disabilities Act (ADA) and National Highway Traffic Safety Administration (NHTSA) guidelines. Staff must follow the outlined procedures at all times to prevent accidents or injuries. Securing the wheelchair. Attach two front tie-downs to solid frame points on the wheelchair (not on the footrests or detachable parts). Attach two rear tie-downs to the rear frame of the wheelchair. Tighten all straps to remove slack and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
On 6/17/25 at 10:15 a.m., the Wound Care Nurse was observed cleaning Resident #60's open areas to the buttocks and sacrum. The Wound Care Nurse donned gloves and filled a wash basin with tap water. He added soap to the water from the wall mounted soap dispenser in the resident's shower. The Wound Care Nurse used a washcloth and the soapy water in the wash basin to clean the resident's open areas to the buttocks and sacrum. The Wound Care Nurse took the wash basin to the shared bathroom and rinsed it in the sink. He placed the wet, uncovered wash basin on the grab bar of the shared shower to dry. An uncovered, unlabeled urinal was observed hanging from the grab bar behind the toilet. On 6/17/25 at 10:40 a.m., the DON verified the observation of the unlabeled and uncovered wash basin stored on the grab bar of the shared shower and the uncovered, unlabeled urinal stored on the grab bar behind the shared toilet. The DON said the improper storage of the washbasin and urinal were an infection control concern. Based on observation and resident and staff interviews, the facility failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 2 (Residents #111 and #62) of 3 dependent residents reviewed for Activities of Daily Living received the necessary assistance for shaving per their preferences. The findings included: Review of the facility policy for Shaving the Resident revised February 2018, revealed the purpose of the procedure was to promote cleanliness and provide skin care. The following information should be recorded in the resident's medical record: 1. The date and time that the procedure was performed. 2. The name and title of the individual(s) who performed the procedure. 3. If and how the resident participated in the procedure or any changes in the resident's ability to participate in the procedure. 4. Any problems or complaints made by the resident related to the procedure. 5. If the resident refused the treatment, the reason(s) why and the intervention taken. 6. The signature and title of the person recording the data. Reporting: 1. Notify the supervisor if the resident refuses the procedure. 2. Report other information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, resident and staff interviews, the facility failed to provide care and services to prevent the development and worsening of a pressure ulcer for 1 (Resident #60) of 2 residents reviewed who developed a pressure ulcer at the facility. The findings included: On 6/15/25 at 10:45 a.m., Resident #60 was observed in bed. Resident #60 was able to answer interview questions. Resident #60 said he uses a lift for transfers but they do not always have the staff to get him out of bed. He said he had a wound on his buttocks and the Certified Nursing Assistants (CNAs) did not apply the ordered Zinc Oxide to his buttocks. Review of the clinical record for Resident #60 revealed an admission date of 3/8/24. Diagnoses included Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, moderate protein calorie malnutrition, muscle weakness and peripheral vascular disease. Review of the Quarterly Minimum Data Set (MDS) assessment with a target date of 5/8/25 revealed Resident #60 scored 15 on the Brief Interview for Mental Status, indicating the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure 1 (Resident #76) of 3 residents reviewed for nutrition and weight loss received the prescribed diet for 2 of 3 meals observed, failed to ensure accurate documentation of resident's risk factors and interventions to prevent weight loss, and failed to ensure timely coordination when the resident experienced difficulty with chewing and swallowing food. The findings included: Review of the clinical record for Resident #76 revealed an admission date of 2/26/25. Diagnoses included Parkinson's disease, anemia, unspecified protein calorie malnutrition, muscle weakness and need for assistance with personal care. Review of the admission Minimum Data Set (MDS) assessment with a target date of 3/2/25 revealed Resident #76 required partial/moderate assistance for eating (Ability to use suitable utensils to bring food to the mouth and swallow food once the meal is presented). Review of the care plan initiated on 3/10/25 revealed Resident #76 was at risk for malnutrition, alteration in nutrition and/or hydration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident and staff interview and observations the facility failed to deliver the prescribed oxygen amount for 1 (Resident #60) of 6 residents sampled. The findings included: Review of the clinical record for Resident #60 revealed a physician's order dated 1/23/25 for oxygen to be delivered at 3 liters per minute via nasal cannula with humidifier for a diagnosis of Chronic Obstructive Pulmonary Disease (COPD). On 6/15/25 at 10:30 a.m., in an interview, Resident #60 stated that his oxygen was to be set at 3 liters per minute. He said he was unable to get up and check the oxygen himself so he counted on the staff to make sure the concentrator was set at 3 Liters. Observation of the oxygen concentrator during the interview revealed it was set at 4 Liters (L) and had no humidifier. Photographic evidence obtained On 6/16/25 at 10:15 a.m., and 6/17/25 at 12:15 p.m., Resident #60 was observed in bed in his room. Resident #60 was receiving oxygen via nasal cannula. Observation of the oxygen concentrator revealed the oxygen was set at 4 liters per minute. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-24 · tag F0843 — widespreadHave an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to have a written transfer agreement in effect with one or more hospitals approved for participation under the Medicaid and Medicare programs. The findings included: Review of the facility's assessment tool showed the facility had an agreement with multiple entities to allow for a smooth operation. The agreements did not include a transfer agreement with one or more hospitals approved for participation under the Medicare and Medicaid programs. On 8/24/24 at 3:47 p.m., in an interview the Assistant Director of Nursing said the facility did not have an existing transfer agreement with a hospital. On 8/24/24 at 4:49 p.m., in an interview the administrator verified the facility did not have an existing transfer agreement with one or more hospitals approved for participation under the Medicare and Medicaid programs.
- Potential for harm · D2024-08-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of facility's policies and procedures, and staff interviews, the facility failed to ensure an allegation of neglect was reported to the State Survey Agency within the prescribed timeframe for 1 (Resident #1) of 3 residents reviewed. The findings included: Review of the facility's Standards and Guidelines for Abuse, Neglect and Exploitation investigations with a revised date of 11/1/2017 noted, All allegations of . neglect . are to be reported immediately to the Administrator and according to Federal and State Regulations . The facility will . file the Federal Immediate Report to the State Agency (if applicable). A 5 Day Follow-up Federal Report must be submitted within 5 days of the event occurring or when the Facility was made aware of the allegation . Review of the facility's incident investigations showed on 8/16/24 at around 7:30 p.m., Resident #1 with a diagnosis of Alzheimer's disease and mild cognitive impairment eloped from the facility. The preliminary report was submitted to the State Survey Agency on 8/20/24, four days after the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and review of job descriptions the facility failed to designate a licensed nurse to serve as a charge nurse on each tour of duty as required. The findings included: Review of facility Job description for Nurse Supervisor which states: Purpose of your job position: The primary purpose of your position is to supervise the day-to-day nursing activities of the Facility during your tour of duty. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our Facility, and as may be required by the Director of Nursing Services (DON), to ensure that he highest degree of quality care is maintained at all times. Delegation of Authority: As Nurse Supervisor you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. On 10/25/23 12:51 p.m., during an interview the DON confirmed the facility has day shift managers, an evening supervisor, but no designated charge nurse or supervisor from 11:00 p.m., until 7:00 a.m. She said, No one is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-26 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to have a system in place to ensure an accurate inventory of controlled medications returned for disposition. The findings included: Review of the Policy Number 5.9 Medication Dispensing: Controlled Substances revised 3/2016 page 1 of 4: Controlled dangerous substances are handled by the facility in a manner that promotes proper storage, security, and compliance with applicable State and Federal regulations. On 10/24/23 at 11:42 a.m. Licensed Practical Nurse (LPN) Staff N said the Director of Nursing (DON) collects unused narcotics (controlled medications) from the medication carts each Friday and locks them in her office. 10/26/23 at 11:49 a.m., in an interview the DON confirmed she collects the controlled substances from each medication cart on Fridays. She signs the log verifying she removed the controlled substance packages. The log does not specify which medication and the remaining quantity removed. She said she brings them to her office and places them inside the double-locked file cabinet. Observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and medical record review, the facility failed to ensure the accurate nursing skin evaluation and coordination of care between dietary and physician services for nutritional supplements for 1 (Resident #45) of 3 residents reviewed for pressure wounds. The findings included: Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #45 had 2 unhealed stage 3 pressure ulcers and was receiving pressure ulcer care at the facility. Review of the admission and discharge record for Resident #45 revealed the resident was discharged from the facility on 10/5/23 and readmitted on [DATE]. Review of the progress note dated 10/5/23 at 5:32 p.m. revealed Resident #45 was sent to the hospital. Review of the progress note dated 10/17/23 at 5:20 a.m. revealed the resident returned to the facility. Review of the admission Nursing Comprehensive Evaluation for Skin completed on 10/17/23 revealed Resident #45's skin was intact and did not include the 2 unhealed stage 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · Dcited before2023-10-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and medical record review, the facility failed to ensure the accurate nursing skin evaluation and coordination of care between dietary and physician services for nutritional supplements for 1 (Resident #45) of 3 residents reviewed for pressure wounds. The findings included: Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #45 had two unhealed stage 3 pressure ulcers and was receiving pressure ulcer care at the facility. Review of the admission and discharge record for Resident #45 revealed the resident was discharged from the facility on 10/5/23 and readmitted on [DATE]. Review of the progress notes Resident #45 was sent to the hospital on [DATE] at 5:32 p.m., and returned to the facility on [DATE] at 5:20 p.m. Review of the admission Nursing Comprehensive Evaluation for Skin completed on 10/17/23 revealed Resident #45's skin was intact. The evaluation did not document the two unhealed stage 3 pressure ulcers. Review of the Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, and interviews the facility failed to monitor the fluid intake of 1 (Resident #61) of 3 resident sampled with a physician order for fluid restriction. The findings included: Clinical record review revealed Resident #61 was a long term resident of the facility with an admission date of 2/4/22, and a most recent readmission date of 6/23/23. Diagnoses included End Stage Renal Disease (ESRD). Resident #61 received hemodialysis on Tuesdays, Thursdays, and Saturdays. The physician's orders dated 7/25/23 noted a fluid restriction per shift, to less than 32 ounces as possible. The care plan revised on 5/17/23 noted the resident had potential for complications related to hemodialysis for treatment of ESRD. The interventions included to maintain fluid restrictions as ordered; observing compliance, observe for fluid volume overload. Review of Medication and Treatment Flow Sheets for the months of September and October 2023 failed to provide documentation of monitoring the resident's fluid intake. Review of the Certified Nursing Assistant task…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-26 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of employee files, staff interviews, and facility policy review the facility failed to complete an annual performance review and provide in-service education based on the outcome of the reviews for 1 ( Staff G) of 3 Certified Nursing Assistants (CNAs) reviewed. The findings included: Review of facility policy titled Performance Evaluations dated June 2010 which states, The job performance of each employee shall be reviewed and evaluated at least annually. Review of employee file for CNA Staff G with hire date 4/25/2007 and no documented annual evaluation. On 10/26/23 at 11:38 a.m., the Regional Lead Human Resources (HR) Director said she could not find documentation of an annual performance review for CNA Staff G. On 10/26/23 at 12:30 p.m., in an interview the Director of Nursing said that an annual performance review for the CNA should have been done. The DON said she did not have documentation of performance reviews and could not recall completing any annual performance review in the past year.
- Potential for harm · Dcited before2023-10-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate less than 5%. 25 opportunities were observed with three nurses and three residents. Three medication errors were observed resulting in a medication error rate of 12%. The findings included: On 10/25/23 at 8:24 a.m., observed Registered Nurse Staff L administer 17 different medications to Resident #36, including: Lactulose 15 cubic centimeters (cc); Pantoprazole 40 milligrams (mg), Morphine 15 mg, Baclofen 10 mg, Isosorbide 30 mg, Lyrica 25 mg, Spiriva Inhaler, Vitamin B12 1000 micrograms (mcg), Ferrous Sulfate 325 mg, Senna Plus, Torsemide 10mg, Lamotrigine 150 mg, Lantus Insulin 15 units, Vitamin C 250 mg, Cholecalciferol 2000 units, Probiotic, and Glycolax Powder 17 grams in water. Upon reconciliation of the observation with the physician's orders, it was revealed an order for: Metoprolol Tartrate 25 milligrams, one tablet by mouth two times a day for essential hypertension (high blood pressure). The order specified to hold the medication for a heart rate less than 60.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, the facility failed to provide a clean, safe, and sanitary environment in the kitchen, and 3 of 3 nourishment rooms observed by not having clean food preparation and storage equipment. This failure had the potential to cause food borne illness in residents receiving an oral diet. The findings included: The facility's policy titled Ice with a date of October 2019 noted, It is the center policy that ice is prepared and distributed in a safe and sanitary manner . The Dining Services Director will coordinate with the Maintenance Director to ensure that the ice machine will be disconnected, cleaned and sanitized quarterly and as needed, or according to manufacturer guidelines . The Dining Services Director will ensure that the exterior of the ice machine is cleaned weekly . The facility's policy titled Environment with a date of October 2019 noted, . The Dining Service Director will insure that a routine cleaning schedule is in place for all cooking equipment, food storage areas, and surfaces . On 2/7/22 at 9:34 a.m., during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-10 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview the facility failed to maintain documentation of a water management program to minimize the risk of waterborne pathogens, including Legionella. The findings included: The Center for Clinical Standards and Quality/Survey and Certification group (Ref S&C 17-30) revised on 6/9/17 notes, . The bacterium Legionella can cause a serious type of pneumonia . in persons at risk . Facilities must develop and adhere to policies and procedures that inhibit microbial growth in building water systems that reduce the risk of growth and spread of legionella and other opportunistic pathogens in water . implement a water management program that considers the ASHRAE [American Society of Heating, Refrigerating and Air Conditioning Engineers] industry standard and the CDC [Center for Disease Control] toolkit, and includes control measures such as physical controls, temperature management, disinfectant level control, visual inspection, and environmental testing for pathogens. Specify testing protocols and acceptable range for control measures and document the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-10 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview the facility failed to administer medication according to the manufacturer's specification and physician's orders for 2 (Resident #50 and #349) of 3 residents observed for medication administration. Three Licensed nurses and 26 opportunities were observed. Four medication errors were identified resulting in a 15.38 % error rate. The findings included: The facility's policy Administering Medications revised April 2019 reads, Medications are administered in a safe and timely manner, and as prescribed . Medications are administered in accordance with prescriber orders, including time frame . Medications are administered within one (1) hour of their prescribed time, unless otherwise specified . 1. On 2/9/22 at 9:02 a.m., Licensed Practical Nurse (LPN) Staff J was observed administering 11 different medications to Resident #50, including Breo Ellipta 100-25 micrograms inhaler and Incruse Ellipta 62.5 micrograms inhaler. LPN Staff J placed both inhalers on the table in front of the Resident. Resident #50 administered one inhalation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff and resident interviews, the facility failed to maintain a sanitary, damage free, and homelike environment for 6 (#83, #300, #93, #95, #54 and #72) of 24 residents reviewed and 3 (room [ROOM NUMBER], #224 and #226) of 17 rooms observed. The findings included: The Supervision, Maintenance Services policy dated 2001 and revised May 2008 read, 1. Maintenance service shall be under the direct supervision of the assistant administrator. The day-to-day operation is under the supervision of the maintenance director. The assistant administrator is responsible for the overall supervision of the maintenance department. 2. The maintenance director is responsible for scheduling preventative maintenance service. 3. Duties and responsibilities of the maintenance director are outlined in his/her job description. On 2/7/22 at 11:09 a.m., a nebulizer machine (small machine that turns liquid medication into a mist) with a face mask dated 1/21/22 was observed stored on Resident #83's bedside table. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, and staff interview the facility failed to ensure accuracy of the Minimum Data Set (MDS) assessment related to falls for 1 (Residents #60) of 3 residents reviewed for falls. This has the potential to lead to delayed care planning and services for the resident affected. The findings included: Review of the clinical record showed Resident #60 had an admission date of 1/16/19. The facility's incident log noted Resident #60 sustained a fall at the facility on 11/5/21 and 12/12/21. The Quarterly Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 12/30/21 was coded 0 indicating Resident #60 had not sustained a fall since admission, entry, reentry, or the prior assessment. On 2/8/22 at 2:59 p.m., in an interview Licensed Practical Nurse (LPN) MDS coordinator verified the Quarterly MDS assessment was inaccurate and did not reflect Resident #60's falls on 11/5/21 and 12/12/21.
- Potential for harm · D2022-02-10 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure they arranged for a follow up re-evaluation with the ophthalmologist as required for 1 (Resident #94) of 1 resident who had visual complications. The failure to arrange and ensure follow-up ophthalmologist visits are conducted timely has the potential to lead a loss of vision and a deterioration of the resident's quality of life. The findings included: On 2/9/22 at 1:37 p.m., in an interview Resident #94 said when she saw the ophthalmologist last year, he told her the reason for her blurred vision was because she had cataracts and would need surgery in the future to fix her blurred vision. He told her he would do a follow-up visit in several months to do a re-evaluation of her vision to determine if she was a candidate for cataract surgery. Resident #94 said the ophthalmologist never came back as promised to do the re-evaluation of her eyes to determine if she was a candidate for cataract surgery. She said for the past several months her vision had gotten worse and when she asked the nursing staff when the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, staff, and resident interviews the facility failed to identify and ensure safe storage of medications for 2 (Resident #12 and #83) of 22 residents reviewed for medication storage. This has the potential for other residents to have access to medications that can cause them harm. The findings included: The facility's policy Administering Medications revised April 2019 reads Medications are administered in a safe and timely manner, and as prescribed. Residents may self-administer their own medications only if the attending Physician, in conjunction with the Interdisciplinary Care Planning Team, has determined that they have the decision-making capacity to do so safely. 1. On 2/7/22 at 11:05 a.m., observed an unsecured bottle of antacid tablets on Resident #12's bedside table. Resident #12 said she's had the antacids for a while. She said she took the antacid as needed for stomach problems. Photographic evidence obtained On 2/7/22 at 2:31 p.m., clinical record for Resident #12 review showed no Physician order for the antacid tablets observed at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-10 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interviews, the facility failed to assist in obtaining routine dental services for 1 (Resident #7) of 7 residents sampled for provision of dental services. The findings included: The facility's policy titled Dental Services revised December 2016 read, Routine and emergency dental services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care . Social services representatives will assist residents with appointments, transportation arrangements, and for the reimbursement of dental services under the state plan, if eligible . On 2/8/22 at 8:43 a.m., in an interview Resident #7 said he had not seen a dentist since his admission to the facility and it was very important to him. Resident #7 said he was having difficulty chewing. Review of the clinical record showed Resident #7 had an admission date of 2/13/20. The clinical record lacked documentation Resident #7 received routine dental services. On 2/9/22 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-10 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, resident and staff interview the facility failed to distribute meal in a manner to ensure 1 (Resident #3) of 2 residents observed received the correct meal to accommodate resident's documented allergies and preferences. The findings included: On 2/8/22 at 12:11 p.m., Resident #3 was observed with untouched lunch tray in front of him and not eating. In an interview Resident #3 said, They know that I am not to get fish and they gave me tuna fish. I'm not going to eat it. I have told them I can't have fish. Resident #3 lifted the cover of the lunch dish. A tuna fish sandwich was observed on the plate. A review of the meal ticket showed the meal tray belonged to Resident #93. On 2/8/22 at 12:14 p.m., observation of Resident #93's tray showed a meal ticket that bore Resident #3's name and indicated he was to receive no fish or seafood. On 2/9/22 at 12:15 p.m., Certified Nursing Assistant (CNA), Staff C confirmed Resident #3 received the wrong meal tray. CNA Staff C said, it's a big problem since Resident #3's meal ticket documented no fish, he could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$149,609 in federal fines across 3 penalties.
- $16,720 — penalty dated 2025-08-25
- $71,435 — penalty dated 2025-06-21
- $61,454 — penalty dated 2024-08-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GOLD FL TRUST II — 36 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 3 of 5 | 2.7 | +0.3 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 35 homes this chain runs (chain average 3.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LEHIGH ACRES SNF HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/23/2022 |
| FL MASTER OPCO HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 07/27/2022 |
| STANFIELD, DAWN | Individual | W-2 MANAGING EMPLOYEE | — | since 07/27/2022 |
| SHELBY, JACK | Individual | CORPORATE OFFICER | — | since 07/27/2022 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105522. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.