Good Samaritan - Estherville
1646 Fifth Avenue North, Estherville, IA 51334 · Non profit - Corporation · 62 certified beds · (712) 362-3522 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.0% | 17.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.0% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.9% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.6% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 4.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.2% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.4% | 16.6% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 17.2% | 20.8% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 79.6% | 95.3% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 1.1% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.8% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.2% | 19.5% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 5.9% | 2.1% | 1.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.46 | 1.49 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 5.30 | 2.08 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.5%CMS range 26.4–47.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.1–17.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 8.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 4.5–18.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 62 beds and averages 45.4 residents a day — about 73% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.94 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.79 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 1.12 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.
- Potential for harm · Ecited before2026-01-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and policy review, the facility failed to store food items according to professional standards and discard food items after product recommended date. The facility identified a census of 46 residents.Findings include: An initial kitchen tour conducted on 1/12/26 at 10:30 AM, of the kitchen revealed the following items were stored in the kitchen's refrigerator ready for service:a. Bag of shredded lettuce- turning brown- dated 1/2/26b. Container of breaded chicken- dated 1/4/26c. Container of fruit cocktail- dated 1/3/26d. Container of tomato sauce-dated 1/2/26e. Container of egg salad- open with used by date of 12/29/25f. Low Fat Cottage Cheese- 5 lbs- use by 11/11/25g. Mildly Thick Orange Juice - open with no lid and not dated. The directions on the container documented after opening may be kept up to 7 days under refrigeration.h. Angel food cake inside a plastic bag- Not datedIn addition, observation revealed a tray of dinner buns on a rack that were not covered.On 1/12/26 at 10:48 AM, the Certified Dietary Manager (CDM) reported left overs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-15 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to complete a gradual dose reduction (GDR) for 1 of 5 residents (Resident #8) reviewed for unnecessary medications. The facility reported a census of 46 residents. Findings include: Resident #8's Minimum Data Set (MDS) assessment dated [DATE] identified a Staff Assessment for Mental Status indicating severely impaired cognition. The MDS included diagnosis of non-Alzheimer's dementia, depression, frontotemporal cognitive disorder, adjustment disorder with depressed mood and emotional lability. The MDS documented Resident #8 was taking high risk medication that included antipsychotic and antianxiety medications. The Clinical Record revealed Resident #8 was admitted to the facility on [DATE].The Care Plan with a target date of 3/10/26 revealed Resident #8 was on an antipsychotic medication related to dementia with behavioral symptoms and an antianxiety medication related to adjustment issues and anxiety disorder. The care plan directed staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinic record review, staff interviews, and policy review. The facility failed to develop a care plan to address risk factors and interventions for 2 of 13 residents reviewed. (Residents #7, and #10) for Comprehensive Care Plans. The facility reported a census of 46. Findings include: 1. Resident #7's Minimum Data Set (MDS) assessment dated for 11/3/2025 identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS included diagnoses of traumatic brain injury (TBI), hypertension (high blood pressure), and depression. Resident #4's January 2026 MAR's listed the following orders:Oxygen at 4 Liters Per Minute (LPM) per nasal cannula, via O2 concentrator and/or tank. Titrate as tolerates, wean oxygen as patient tolerates tube and O2 sats 90% every shift for hypoxia. The Care Plan with an initiated date of 5/5/25 failed to develop a care plan for oxygen therapy. 2. Resident #10's Minimum Data Set (MDS) assessment dated for 12/8/2025 identified a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to provide care and services according to accepted standards of clinical practice for 1 of 13 residents reviewed (Resident #2) for Physician orders. The facility reported a census of 46 residents. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #2 was dependent on staff for lower body dressing. The MDS included diagnoses of hypertension (high blood pressure), heart failure (heart does not pump enough blood), chronic kidney disease, type 2 diabetes mellitus, and morbid obesity. The Care Plan with a target date of 2/10/26 revealed Resident #2 had skin integrity issues with open wounds on bilateral lower extremities (BLE) related to a fall. The care plan directed staff to monitor location, size and treatment of the skin injury. The care plan lacked direction regarding ace…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and policy review, the facility failed to provide adequate nursing supervision to prevent accident and injuries for 1 of 2 residents reviewed (Resident #2) for falls. The facility reported a census of 46 residents. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The MDS identified Resident #2 was dependent on staff for all transfers. The MDS included diagnoses of hypertension (high blood pressure), heart failure (heart does not pump enough blood), chronic kidney disease, type 2 diabetes mellitus, and morbid obesity. The Care Plan initiated on 8/11/25 revealed Resident #2 had an Activity of Daily Living (ADL) self care performance deficit related to weakness and limited mobility. The care plan intervention revised on 9/20/25 directed staff to use a mechanical sit to stand lift with assist of 2 with transfers or sit to stand with assist of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to report an allegation of abuse to the State Survey and Certification Agency/Department of Inspections, Appeals and Licensing (DIAL) for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 50 residents.Findings include:According to the Minimum Date Set (MDS) assessment dated [DATE] Resident #3 scored 11 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive impairment. The resident required assist with toileting, bathing and transfers. The residents diagnoses included an (ankle) fracture.The Progress Notes dated 9/24/25 at 3:06 a.m. documented the resident screamed, waking residents up, self transferring , and making false accusations of being hit by the nurse while the nurse had been at the nurse station charting.On 10/29/25 at 2 p.m. the Administrator stated the resident's son came in, and the police officer came late that afternoon. That was how/when they found out about the allegation made about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-31 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the Center for Medicare and Medicare Services (CMS) PBJ (Payroll Based Journal) Staffing Data Report for April 1 - June 30, 2024 report, facility schedules, and staff interview, the facility failed to submit complete and accurate staffing information to CMS. The facility reported a census of 51 residents. Findings include: The CMS PBJ Staffing Data Report for April 1 - June 30, 2024 indicated the facility triggered for investigation of staffing. The Facility Schedule for May 4th, 2024 showed Staff E Agency Certified Nursing Assistant (CNA) worked 6 p.m. to 6:15 a.m. (May 5th). A facility PBJ report lacked hours for Staff E on May 5th. On 10/30/24 at 9:34 a.m. Staff D who now does scheduling, and did it at one time before, looked at May 4-5 weekend and a Staff E CNA who worked 6 p.m. to 6 a.m. was inputted into the wrong day on the PBJ report. She actually worked 5/4/24 6 p.m. to May 5th 6 a.m., but her information was put in on 4/28/24, a day she did not work. On 10/30/24 at 10:30 a.m. the Administrator confirmed Staff E was put in on the PBJ report 4/28/24 a day she did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-31 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and policy review the facility failed to provide food at an appetizing temperature to 2 of 8 residents reviewed (Residents #27, and #43). The facility reported a census of 51 residents. Findings include: 1. Review of Resident #27 ' s Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. Interview on 10/28/24 at 12:02 PM with Resident #27 revealed that she eats in her room and that the food is often cold when it is delivered. 2. Review of Resident #43 ' s MDS dated [DATE] revealed a BIMS score of 14 indicating intact cognition. Interview on 10/28/24 at 1:17 PM with Resident #43 revealed that food is often cold when it should be hot. During continuous observation on 10/30/24 at 1:32 PM the last room trays were sent out of the kitchen to be delivered to the residents. Observation on 10/30/24 at 1:47 PM a temperature was obtained on the last room tray delivered. The ham and beans was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, staff interview, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility reported a census of 51 residents. Findings include: During continuous observation on 10/30/24 from 12:25 PM until 12:41 PM Staff A was observed to make extra servings of pureed brownie without completing hand hygiene. Staff A was then observed touching door jams, then preparing room trays, handling spatulas, touching plates for service, and handling bowls for lunch service. At 12:41 PM Staff A then completed hand hygiene. Interview on 10/30/24 at 1:53 PM with the Certified Dietary Manager (CDM) revealed her expectations are for hand hygiene to be completed at the appropriate times. Review of a facility provided policy titled, Hand Washing and Glove Usage-Food Nutrition Services with a review date of 6/13/24 revealed: a. Employees involved in food preparation, distribution and serving must consistently utilize good hygienic practices and techniques.
- Potential for harm · D2024-10-31 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview, and policy review the facility failed to treat residents with dignity, and respect throughout cares provided for 2 of 5 residents reviewed (Resident #2, and #43). The facility reported a census of 51 residents. Findings include: 1. Review of Resident #2 ' s Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS further revealed diagnosis of cancer, renal insufficiency, anxiety, and diabetes mellitus. Interview on 10/29/24 at 8:07 AM with Resident #2 revealed that Staff B Certified Nursing Assistant (CNA) had told her that she would get to her when she had time, and to not keep using the call light. Resident # 2 then revealed that Staff B had never cursed at her, but was just rude and waved her finger at Resident #2. Review of a facility provided investigation dated 9/22/24 revealed an interview with Resident #2 documenting that Resident #2 reported a concern that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · Dcited before2024-10-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to update the resident's care plan to accurately reflect the resident for 1 of 3 residents reviewed (Resident #200). The facility reported a census of 51 residents. Findings include: Review of Resident #200 ' s Minimum Data Set (MDS) dated [DATE] revealed Resident #200 was admitted on [DATE] from a critical access hospital. The MDS further revealed diagnosis of depression, and psychotic disorder. Review of Resident #200 ' s Electronic Healthcare Record (EHR) page titled, Physician ' s orders revealed an order for alprazolam (an antianxiety medication) 0.5 mg oral tablet, give 0.5 mg by mouth every 8 hours as needed for agitation. Review of Resident #200 ' s Care Plan with a printed date of 10/30/24 lacked any documentation of antianxiety medication usage. Interview on 10/30/24 at 10:51 AM with the Director of Nursing (DON) confirmed Resident #200 does have an order for alprazolam, and her expectation would be for antianxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-30 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to have sufficient nursing staff to complete individualized restorative nursing plans for 4 of 4 residents reviewed (Resident #1, #3, #4, and #7). The facility reported a census of 53 residents. Findings include: 1) According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #1 scored 4 on the Brief Interview for Mental Status (BIMS) indicating severe cognitive impairment. The resident had no functional limitation in range of motion (ROM). The resident had diagnoses including Myasthenia Gravis (weakness and rapid fatigue of muscles under voluntary control). The Care Plan identified the resident had a need for restorative intervention due to limited physical mobility related to Myasthenia Gravis evidenced by weakness, initiated 5/28/19. The interventions included: a. Passive (P)ROM to fingers and wrists of left and right extremities, 5 to 8 repetitions as tolerated 3 x week. b. Active (A)ROM: to complete RNA program 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-30 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, menu review and staff interview, the facility failed to serve the menu as written for 4 of 4 meals observed. The facility reported a census of 53 residents. Findings include: 1) The menu for the noon meal 11/21/23 included grilled chicken chef salad, potato salad and a garlic buttered breadstick. On 11/21/23 at 11:30 a.m. Staff H [NAME] stated they were having a chicken patty, carrots, and potato salad. Staff H served the aforementioned. 2) The menu for the noon meal 11/27/23 included French style green beans. On 11/27/23 at 9:50 a.m. Staff E Cook, stated serving what's on the menu except wax beans. On 11/27/23 at 12:30 p.m. residents received wax beans instead of green beans. 3) The noon menu for 11/28/23 included buttered cauliflower. On 11/28/23 at 11:54 a.m. Staff H served lunch including mixed vegetables. At 1:50 p.m. Staff H stated they didn't serve cauliflower because they didn't have any. 4) The noon menu for 11/29/23 included coffee cake. On 11/29/23 at 12:10 p.m. residents received a cookie with lunch, not coffee cake. The facility policy Menu…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-30 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to assure meals were served at regular times comparable to normal mealtimes in the community. The facility reported a census of 53 residents. Findings include: On 11/27/23 at 3:20 p.m. Staff A Registered Nurse (RN) stated there had been times when residents did not receive breakfast. There had been times when lunch was served as late as 2 p.m. On 11/28/23 at 8:40 a.m. Resident #2 stated she hadn't received her breakfast yet. Resident #2's husband arrived at 9:15 a.m. and she still had not had breakfast. At 9:45 a.m. the resident and her husband stated she just finished breakfast. On 11/29/23 at 9:20 a.m. room trays were not out yet. A resident came to the 400/500 hall nurses station to ask about breakfast. Staff A told her they not brought trays out yet. On 11/29/23 at 9:45 a.m. breakfast trays were delivered by Staff G Dietary Aide. On 11/29/23 at 9:47 a.m. Resident #2 stated she thought she would be getting breakfast earlier. Her husband stated they were late for some reason. On 11/29/23 at 9:51 a.m. Resident #3 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, schedule review, and staff interview, the facility failed to assure sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. The facility reported a census of 53 residents. Findings include: During an observation on 11/21/23 at 11:30 a.m. Staff H [NAME] was in kitchen. At 11:45 a.m. Staff I working as a dietary aide (DA), stated she normally worked in housekeeping, but was helping out in dietary. Staff G Dietary Aide (DA), and Staff J DA were also working. The Dietary Department schedule for November 21st showed Staff H, Staff G and Staff J scheduled. Staff I was not scheduled in dietary. On 11/21/23 at 3:20 p.m. Staff A Registered Nurse (RN) stated she had seen families serving breakfast. On 11/27/23 at 12:10 p.m. Staff F RN stated the Dietary Supervisor resigned before she went on maternity leave. Sometimes there are only 2 staff in the kitchen and they need 3. She has seen family members try to help with meal service and it's really not a good idea, they could serve a resident the wrong plate. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, facility policy, admission packet, resident interviews, and staff interviews, the facility failed to provide a way for residents to submit an anonymous grievance. The facility reported a census of 46 residents. Findings include: Observation on 8/27/23 at 2:33 PM of the entry area of the facility revealed: 1. Bulletin board with the Grievance Policy and information about grievances. The information revealed that the Grievance Officer was the Social Worker and that forms were available from her for residents to complete and submit to her. 2. There was no information available about how to file an anonymous grievance. 3. Grievance forms were not available in the entry area either on or near the bulletin board, an open window to the office, or a table in the entry that contained information for residents. In an interview on 8/27/23 at 11:18 AM, Resident #25 reported that she knows that she can file a grievance at the facility, but does not know where grievance forms are located in the facility or that she could file an anonymous grievance. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and facility policy the facility failed to revise and update care plans to include and address high risk medications and side effects to watch for in 2 out of 15 sampled residents reviewed for comprehensive care plans (Resident #11 and #33) and the facility failed to revise and update care plans after a pressure ulcer was healed and a high risk medication was discontinued (Resident #25 and #37). The facility reported a census of 46 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #11 documented diagnoses of anxiety disorder, atrial fibrillation and renal insufficiency.The MDS showed a Brief Interview for Mental Status (BIMS) score of 13 indicating no cognitive impairment. Review of the August 2023 Medication Administration Record (MAR) revealed the following orders: Eliquis (anticoagulant medication) twice daily with an order date of 7/14/23, Risperidone (antipsychotic medication) daily with an order date of 3/17/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility record review and resident and staff interviews the facility failed to ensure proper temperatures for foods served to residents. The facility reported a census of 46 residents. Finding Include: 1. Interview on 8/27/23 at 10:20 a.m., with Resident #10 revealed he eats his meals in the dining room and most of the meals served are cold. 2. On 8/27/23 at 12:41 p.m., lunch meal arrived covered with a hard plastic cover. The meal consisted of mixed vegetables with a temperature of 118.4 degrees Fahrenheit (F), slice of ham with a temperature of 101.6 degrees F, stuffing with a temperature of 126.2 degrees F. The stuffing was dry with hard chunks mixed throughout. 3. On 8/28/23 at 12:17 p.m., lunch meal arrived with aluminum foil over the plate which was covered with a hard insulated plastic cover. The meal consisted of chicken breast with a temperature of 129.1 degrees F, ravioli with red sauce with a temperature of 122.6 degrees F and vegetables with a temperature of 114.5 degrees F. Review of Resident Council notes for July and August 2023 the food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews the facility failed to ensure residents received the proper diet texture to meet the residents needs.The facility reported a census of 46 residents. Findings Include: Observation on 8/29/23 at 11:02 a.m., of Staff B, dietary aide was dividing puree sugar cookie into 4 separate cups. Observation on 8/29/23 at 11:07 a.m., with Staff C, cook. Staff C took 4 portions of beets out of the steamer and placed them into the blender and pureed them. Staff C took the puree beets and placed them into a metal pan and without measuring or checking the temperature placed the pan into the steam table. Staff C took 4 portions of beef stroganoff and added it to the blender with whole milk. Staff C took the puree beef stroganoff and placed it into the metal pan and without measuring or checking a temperature placed into the steam table. Asked Staff C what the serving size for the portions were, Staff C replied she was told to always use the green scoop. The Dietary Manager (DM) told her all puree food is served with a green handle scoop. At the end…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-30 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews the facility failed to ensure food was covered during storage, labeled with dates after opening, maintain a clean sanitizable surface on cutting boards, and maintain a clean food storage area. The facility identified a census of 46 residents. Findings include: 1. An initial kitchen tour conducted on 8/27/23 at 9:27 a.m., the following items were stored in the kitchens refrigerator ready for service: Slices of pie on a plate stored on a cart uncovered. Open container of apple juice with no open date. 2. Cabinet under the counter with the door closed was noted to have bread crumbs on the bottom. 3. Four cutting boards stored in the cabinet had a fuzzy appearance on each side of the cutting board making the surface unable to be sanitized. 4. Four trays with the bottom left corner cut off with a fuzzy appearance on the top of the tray were in the cabinet being used as cutting boards. 5. The dry storage area was noted to have a brown debris on the floor by the door with dried leaves on the floor around the door. 6. Cooler on the snack cart was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0868 — patternHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility records, facility policy, and staff interview, the facility failed to hold QAPI meetings with the required members at a minimum of quarterly. The facility reported a census of 46 residents. Findings include: The QAPI Meeting Sign In sheets revealed meetings were held at an interval longer than 1 calendar quarter: 1. 4/28/22 2. 9/8/22 3. 2/9/23 7. 6/29/23 The QAPI Meeting Sign In sheets revealed the Medical Director (MD) was not present for QAPI meetings, on a minimum of once every calendar quarter: 1. The MD was not present 4/28/22. The MD was present at the next meeting which was held on 9/8/22. 2. The MD was present 10/13/22. The MD was not present for the 12/8/22, 1/12/23, 2/9/23, 6/29/23, or 7/13/23 meetings. In an interview on 8/30/23 at 2:11 PM, the Quality Assurance (QA) nurse reported that she planned on holding monthly meetings. The QA nurse reported that she was aware of that QAPI meetings are out of compliance and worked with the current MD to coordinate meetings that meet the needs of the MD's schedule. The QAPI Meeting document with a revision dated of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility policy the facility failed to test the water for legionella disease, failed to review the infection control policy and procedures on a yearly basis and perform proper hand hygiene during resident tube feeding procedure (Resident #7). The facility reported a census of 46 residents. Findings include: 1. Interview on 8/29/23 at 3:58 p.m., with the Maintenance Director revealed regarding water testing in the facility specifically for legionella disease the facility currently does not test the water at the facility and goes by the city report of water testing. Interview on 8/30/23 at 10:04 a.m., with the Administrator and Maintenance Director both stated the facility is currently not testing for legionella and they have never been asked that before but will look into getting the testing started. 2. Interview on 8/30/23 at 11:54 a.m., with the Nurse Consultant and Director of Nursing (DON) revealed the facility does not have a current review of infection control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record and chart review the facility failed to accurately document a resident's specific needs for 1 of 15 residents reviewed (Resident #33). The facility reported a census on 46 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #33 documented diagnoses of renal insufficiency and dependence on renal dialysis. The MDS showed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. Interview on 8/27/23 at 11:13 a.m., with Resident #33 revealed she attends dialysis three days a week out of the facility. Review of the MDS dated [DATE] revealed special treatments, procedures, and programs. Check all of the following treatments, procedures, and programs that were performed during the last 14 days lacked a checkmark by the dialysis in the box under not while a resident or the box under while a resident. Review of the Care Plan with a revision date of 8/24/23 revealed the resident was dependent on dialysis related to renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to refer a resident with a negative Level I result for the Preadmission Screening and Resident Review (PASRR), who was later identified with newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for Level II PASRR evaluation and determination for 1 out of 1 residents (Resident #17) reviewed for PASRR requirements. The facility reported a census of 46 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #17 documented diagnoses of depression and paranoid schizophrenia. The MDS showed a Brief Interview for Mental Status (BIMS) score of 9 indicating moderate cognitive impairment. Review of the clinical record revealed a exemption for PASRR dated 9/9/14 and Resident #17 was ruled out of PASRR population based upon Dementia being his primary focus of behavioral health treatment. If Resident #17 has a change in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, facility policy, resident interview, and staff interview, the facility failed to perform restorative therapy for 2 of 2 residents reviewed (Resident #25 and #27). The facility reported a census of 46 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #25 revealed a Brief Interview of Mental Status (BIMS) score of 14 which indicated intact cognition. The MDS revealed the resident had diagnoses of heart failure (inability of the heart to pump blood effectively), polyneuropathy (multiple nerves damaged throughout the body), morbid (severe) obesity due to excess calories, and lymphedema (a type of swelling that can occur in the arms or legs). A restorative therapy program was not performed in the past 7 days. In an interview on 8/27/23 at 11:40 AM, the resident reported that she was supposed to have restorative therapy, but was told they (the facility) doesn't have enough staff to do it. In an interview on 8/29/23 at 11:26 AM, the resident's family reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, facility policy, and staff interview, the facility failed to attempt a gradual dose reduction (GDR) for 2 of 5 residents reviewed (Resident #15 and #25). The facility reported a census of 46 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #15 revealed a Brief Interview of Mental Status (BIMS) score of 9 which indicated moderately impaired cognition. The MDS revealed the resident had diagnoses of non-Alzheimer's dementia and depression. The MDS revealed the resident took an antipsychotic medication and an antidepressant medication for 7 of the past 7 days. The Consultant Pharmacist Communication to Physician signed by a physician on 7/26/22 revealed the physician ordered a change in Seroquel to 12.5 mg (milligrams) PO (by mouth) TID (3 times per day). The Order Summary Report signed by a physician on 6/14/23 revealed orders for: a. Mirtazapine (antidepressant medication) 7.5 mg at bedtime started 4/14/21. b. Seroquel (antipsychotic medication) 25 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GOOD SAMARITAN SOCIETY — 92 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 2 of 5 | 2.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 4.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 2.8 | -0.8 vs chain |
The other 91 homes this chain runs (chain average 3.0★, per CMS)
Showing 40 of 91; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SANFORD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2019 |
| TANGEN, LORRAINE | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 12/01/2023 |
| BERRY, PATRICK | Individual | W-2 MANAGING EMPLOYEE | — | since 12/02/2018 |
| MORRISON, TONY | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2019 |
| CAIN, JAMES | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| DYKHOUSE, DANA | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| ENGBRECHT, WESLEY | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| GASSEN, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/30/2024 |
| GULSVIG, NEIL | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| HERSETH SANDLIN, STEPHANIE | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| LUNDEEN, MARK | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| MOLBERT, LAURIS | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| NORTH, ANDREW | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| ROGERS, MICHAEL | Individual | CORPORATE DIRECTOR | — | since 06/13/2022 |
| SHULKIN, DAVID | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| TEIKEN, BRENT | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| VENTLING-HERRMANN, MARNIE | Individual | CORPORATE DIRECTOR | — | since 05/30/2024 |
| FLUIT, JOEL | Individual | CORPORATE OFFICER | — | since 10/01/2022 |
| MIDDLETON, AIMEE | Individual | CORPORATE OFFICER | — | since 01/27/2022 |
| OLSON, NICHOLAS | Individual | CORPORATE OFFICER | — | since 04/08/2024 |
| SCHEMA, NATHAN | Individual | CORPORATE OFFICER | — | since 01/01/2022 |
| THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2019 |
CMS files one row per role, so the 23 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165192. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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